O2

O2 Outage Report in Blackwater, Hampshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Blackwater, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Blackwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Blackwater, Hampshire, England 10/08/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Blackwater, Hampshire, England

The most recent O2 outage reports came from the following cities: Reading, Woking, Guildford, Sandhurst and Bracknell.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Phone
United KingdomWoking Phone
United KingdomGuildford Phone
United KingdomReading Phone
United KingdomReading Phone
United KingdomReading Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Blackwater, England

Latest outage, problems and issue reports in Blackwater and nearby locations:

  • SaintGeorgie Georgie Tongue (@SaintGeorgie) reported from Wokingham, England

    @O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!

  • Jenzy84 Jenna Christie (@Jenzy84) reported from Wokingham, England

    @O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted

  • KellyMSanders kelly marie sanders (@KellyMSanders) reported from Bracknell, England

    @O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?

  • ninavdbennett Nina Van Driel (@ninavdbennett) reported from Windsor, England

    @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

  • ollieeden Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • GeorgeGower_ George Gower (@GeorgeGower_) reported from Blackwater, England

    @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

  • Daftblonde64 STEELEY (@Daftblonde64) reported from Reading, England

    @O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?

  • akasha303 Greg Meeres (@akasha303) reported from Twyford, England

    @O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).

  • Gismo_the_Rogue GismoDan (@Gismo_the_Rogue) reported from Reading, England

    @JohnnyTortoise @virginmedia @O2 I wouldn’t bother calling, looks like it’s a nationwide outage.

  • MaryFaulkner68 Mary Faulkner (@MaryFaulkner68) reported from Wokingham, England

    @O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening

  • nickysinclair Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England

    @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

  • SarahScogley Sarah cogley (@SarahScogley) reported from Bracknell, England

    @O2 your customer service is an absolute joke.

  • turningleftfor Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • doncmccall Don McCall (@doncmccall) reported from Reading, England

    @O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.

  • chlooedenise chloë (@chlooedenise) reported from Reading, England

    @O2 my data hasnt been working in Europe now for months, any help thanks

  • gonnella Pete (@gonnella) reported from Woodley, England

    @O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • natejrogers Nate Rogers (@natejrogers) reported from Wokingham, England

    So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.

  • GhadeerAhmed96 Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, England

    Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

  • ChatanG001 C (@ChatanG001) reported from Wokingham, England

    @O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • danniroo dan 🏳️‍🌈 (@danniroo) reported

    @O2 hi, my dad has just been on the phone to 02 to sort an account error, which 02 have admitted was their fault. He is fine that these mistakes happen but trying to sort this the service he has received has been terrible, & it still isn’t resolved. Can somebody on here assist

  • lnoormohamed 𝙇𝙞 𝙉𝙤𝙤𝙧𝙢𝙤𝙝𝙖𝙢𝙚𝙙 (@lnoormohamed) reported

    If someone asks me what @o2 customer service is like. My response will be you’re better off talking to a brick wall

  • join4te Jay (@join4te) reported

    @O2 Day 17 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • asaelliott Asa Elliott (@asaelliott) reported

    Back on the @O2 network after 5 long days networkless. The staff in store managed to get me sorted and admitted they have awful systems and processes they have to work with. I hope this is a one off 🤞🏼

  • Susan_K_50 Susan Robinson (@Susan_K_50) reported

    @asaelliott @O2 Too much info given, I never use my passport as ID.

  • dazshackbwfc darren shackleton (@dazshackbwfc) reported

    @OwenFrostie @O2 Internet is shocking anywhere with a crowd aw mite as well not bother I have to use a ee data as sim as when go football get no service

  • NikzMalde Nikit Malde (@NikzMalde) reported

    @O2 you're full of ****

  • RockLobster6 Rach 🐀 (@RockLobster6) reported

    @O2 could you please put more or better masts round Manchester city centre? Even the salford outskirts are getting worse and worse signal by the day :( not really fair with how much you charge

  • jsdevans Stephen Evans (@jsdevans) reported

    @financialombuds Yes I had to resort to this to deal with @O2 who just cannot be bothered to answer customer complaints. They hide behind “email sent in error” a joke and a disgrace @LutzSchueler

  • danniroo dan 🏳️‍🌈 (@danniroo) reported

    @O2 asap as he is not keen on phoning again since they were really unhelpful and he got nowhere with the issue. As mentioned above, O2 have admitted the problem was caused by their error so it’s incredibly frustrating he is having to go through hoops for it to be fixed