O2 Outage Report in Blackwater, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Blackwater, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Blackwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (11%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Blackwater, Hampshire, England
The most recent O2 outage reports came from the following cities: Reading, Farnborough, Woking and Crowthorne.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Blackwater, England
Latest outage, problems and issue reports in Blackwater and nearby locations:
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Nina Van Driel (@ninavdbennett) reported from Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Eoin Charles (@ecsg1798) reported from Reading, England
@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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Ross Brown (@RossBrown1_1) reported from Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Eoghan (@owengmusic) reported from Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Ann (@AnnKerridge) reported from Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Pete (@gonnella) reported from Woodley, England
@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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Georgie Tongue (@SaintGeorgie) reported from Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Eoin Charles (@ecsg1798) reported from Reading, England
@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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Greg Meeres (@akasha303) reported from Twyford, England
@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
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Ollie Eden (@ollieeden) reported from Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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STEELEY (@Daftblonde64) reported from Reading, England
@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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Jonathan Holmes (@JonsBusPics) reported from Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Dan Patel (@dan_patel90) reported from Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Toby (@tobyd360) reported from Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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KConv (@KConv) reported
Without doubt the worst mobile network in Liverpool is @O2 Beyond useless. Just had 3 different phones in front of me all showing almost full signal on 4g and not one working. Happens all the time and best they suggest is to go onto settings and toggle them. Avoid. #6monthsleft
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~emma~ (@emma87_) reported
@Bad_Gamer_Glenn @O2 Ah your wife is abbie, i did speak to her. She left me a voicemail explaining the circumstances but i had to call her back and explain im just a customer too
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sushi (@avid__fan) reported
@O2 brilliant! I was cut off after 45 mins waiting in a call queue. This after waiting 4 months for my account to be activated. Dismal service.
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kill bill⚡️ (@AkshionMan) reported
@MockySmells @O2 i’ve had the same issue. i spoke to o2 customer services and they said it’s an internal issue they’ve got at o2 with current PAC codes and not being able release numbers. they said they’re fixing the issue and will let customers know. could be days :/
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Megan 🦋 (@Waves_CSJB) reported
@O2 hiya, just wondering if there is any work going on in the londonderry area? Have had next to no signal since yesterday and havent been able to make calls to family members due to it
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Cheryl Saunders (@CAS84Teach) reported
@O2 once again on hold. 56 minutes earlier, 34 minutes yesterday and who knows how many other minutes wasted while I try to get you to solve my bill issue. Have also tried your online chat service with no success - sort it out! Awful service!
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Megan 🦋 (@Waves_CSJB) reported
@O2 Thank you! I just wanted to check if there was a phone mast down which there is or if it was just mine & my mums phones playing up, hoping it gets sorted soon 🤞🏻
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David Thompson (@DaveThompson78) reported
@O2 Really unhappy with your recycle service. And so are many others by the looks of it. This needs investigating.
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Kim Slase (@kimbaslase) reported
@O2 your customer service line HANGS UP on the caller once it’s confirmed they are calling about issues with topping up. Virtual assistant provides no info besides that number. How can I speak to a human?
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Lewis Hardwick (@lewis_hardwick) reported
Hi @O2! Can I buy a SIM only plan online and get an eSIM same day? Don't need a physical SIM and need to get off my current network ASAP...