O2 Outage Report in Blackwater, Hampshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Blackwater, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Blackwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at O2
O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (24%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Blackwater, Hampshire, England
The most recent O2 outage reports came from the following cities: Reading and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Phone | |
| Reading |
Phone | |
| Reading |
Phone | |
| Reading |
TV | |
| Reading |
Phone | |
| Guildford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Blackwater, England
Latest outage, problems and issue reports in Blackwater and nearby locations:
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Nicky Sinclair PGA
(@nickysinclair) reported
from
Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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STEELEY
(@Daftblonde64) reported
from
Reading, England
@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Dan Patel
(@dan_patel90) reported
from
Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Don McCall
(@doncmccall) reported
from
Reading, England
@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Pete
(@gonnella) reported
from
Woodley, England
@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Sarah cogley
(@SarahScogley) reported
from
Bracknell, England
@O2 your customer service is an absolute joke.
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chloë
(@chlooedenise) reported
from
Reading, England
@O2 my data hasnt been working in Europe now for months, any help thanks
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Greg Meeres
(@akasha303) reported
from
Twyford, England
@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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sarge19310 🏴🏴
(@sarge19310) reported
Two days ago I had an error message on my phone saying "SIM not provisioned for voice" and now all I have is "Emergency Calls Only" I cant send or receive voice calls or text messages on my phone how do I resolve this @O2 ?
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Lydia German
(@LydiaGerman1) reported
@O2 are you having issues with transferring numbers at the moment? I started a contract with you on Tuesday and gave you my PAC number, it hasn't been transferred yet
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SailortownTour
(@sailortowntour) reported
Just had one of my worst customer experience in years instore @O2 in Islington. Thankfully out of contract and was intending to renew but not after that level of incompetence, inability to comprehend, refusal to find solutions and contemptible attitude. Piss poor.
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M A R I A N N E 🌻🏴
(@sharkbait_____) reported
@O2 Hi Team. I am looking to terminate my contract after the email this morning around changes to T&C's which I am entitled to do. I have been told however I cannot keep my number if I terminate early? Please can you advise?
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lawrie thomson
(@Langtrams) reported
@O2 I'll be glad to leave O2 as not only is there service crap but there customer service is even worse
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Benzel Washington
(@putanginomoe) reported
@O2 financial hardship is no joke and the stress im under is ridiculous but yet all I get told by your stupid "ai" bot is to go to the contact us page where I'm told to ring or write which I can't do
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TeeManTV
(@TEEE_man) reported
So @O2 have an ‘outbound’ team who call you to give you an offer which initially wasn’t possible. Only problem is, you can’t call this team back to redeem their offer because they dont accept inbound calls?? What is actually going on here?
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Psschoe
(@psschoe) reported
@O2 why is your 4g network now unusable only 5g works properly when I go out of 5g coverage phone data basically stops working very annoying
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Joanna
(@joannahalina) reported
@O2 is genuinely the worst company I’ve ever that displeasure being a customer of 😩 the way they mess simple things up is on a whole another level 👎🏻 #facts #Disgraceful
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Gary Jones
(@GaryJones1965ti) reported
@O2 Can I make all O2 Customers aware that the free Disney offer will revert to a charged service unless you cancel this extra 😡