O2 outages and service status in Blackwater, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Blackwater, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Blackwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Blackwater, England
The most recent O2 outage reports came from the following cities: Guildford, Reading, Aldershot, Wokingham, Woking, Farnham, and Sandhurst.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford
|
Internet | 16 days ago |
|
Reading
|
Total Blackout | 21 days ago |
|
Aldershot
|
Phone | 28 days ago |
|
Reading
|
Total Blackout | 1 month ago |
|
Wokingham
|
Internet | 1 month ago |
|
Woking
|
Internet | 1 month ago |
Community Discussion
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O2 Issues Reports Near Blackwater, England
Latest outage, problems and issue reports in Blackwater and nearby locations:
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Greg Meeres (@akasha303) reported from Twyford, England@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
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Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Peter Gordon (@PGcomms) reported from Guildford, England@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Ollie Eden (@ollieeden) reported from Farnham, England@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Susan Ralph (@SusanRalph21) reported from Farnham, England@scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work
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Mary Faulkner (@MaryFaulkner68) reported from Wokingham, England@O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening
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DaySack_ (@Daysack_) reported from Fleet, England@O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯
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George Gower (@GeorgeGower_) reported from Blackwater, England@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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C (@ChatanG001) reported from Wokingham, England@O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.
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Jenna Christie (@Jenzy84) reported from Wokingham, England@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Pete (@gonnella) reported from Woodley, England@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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Sarah cogley (@SarahScogley) reported from Bracknell, England@O2 your customer service is an absolute joke.
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Turningleftforless (@turningleftfor) reported from Guildford, England@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Don McCall (@doncmccall) reported from Reading, England@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
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chloë (@chlooedenise) reported from Reading, England@O2 my data hasnt been working in Europe now for months, any help thanks
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GismoDan (@Gismo_the_Rogue) reported from Reading, England@JohnnyTortoise @virginmedia @O2 I wouldn’t bother calling, looks like it’s a nationwide outage.
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Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, EnglandWill never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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kelly marie sanders (@KellyMSanders) reported from Bracknell, England@O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?
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Nate Rogers (@natejrogers) reported from Wokingham, EnglandSo my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.
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STEELEY (@Daftblonde64) reported from Reading, England@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Josie (@josieshmelon) reported@O2 tried to add an Apple Watch to my contract and it gets to the review and then when I press submit says there’s an error and to call 202 but they can’t do anything? Is the website down?
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Richard Dawson (@RWMDAWSON) reported@O2 To be honest, if you can that will be more infuriating. As a customer why would you make me chase a better deal over different platforms. Anyway I want a pixel 5, I can buy one and get a sim deal with 12gb of data and it works out £771.80 over 2 years. Can you match or do better?
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Rhian Linecar (@rhianlinecar) reported@johnthejack Yes, we do! No chance of relying on mobile here. 😢🤬 Mobile signal and internet hopeless despite being so close to the City Centre. @O2
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Adam Peck 💙 (@adzpeck) reported@O2 How do i get help with this issue?
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Daggy33 (@Daggy332) reported@O2 I'm thinking of joing your network with one of your SIM only deals. But will it support esim. I have galaxy watch and its important this is supported with my phone
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Bertie Bennett (@bennett_bertie1) reported@O2 on phone to your customer services, been on hold for about ten minutes as I asked something really complicated. How to upgrade a data plan. Useless and unhelpful staff
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Nicola McKay 💙 (@elliott_nicola) reported@CPWTweets @O2 Hi Sam. Thanks for your reply. Could it be the phone is already unlocked? It was bought on contract around 4 years ago, so I assumed it was. I can't check as my contract still with O2, but wanted to send the phone to a relative whose phone has broken.
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Lauren Riley (@LaurenRiley85) reportedHi @O2 Trying re-set my password. Get a message saying I'll get 2 texts within 60 seconds, the 2nd with a code. 2nd text doesn't arrive within 60 seconds & then when I put the code in, it says it's invalid. Can you help please?
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Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported@O2 But you said an O2 customer can pick whatever specific number they like that can cost £100 + VAT to £1,000 + VAT?
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Rupert Thurston (@r_thurston) reported@O2 thoroughly unimpressed with your o2 recycle service and now understand why you keep it at arms length. Had sent off my old handset. Now just noticed money taken back off my bill without communication or return of handset!