O2 Outage Report in Blackwater, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Blackwater, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Blackwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Blackwater, Hampshire, England
The most recent O2 outage reports came from the following cities: Reading, Aldershot, Wokingham, Woking, Farnham, Sandhurst, Pirbright and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Total Blackout | |
| Aldershot |
Phone | |
| Reading |
Total Blackout | |
| Wokingham |
Internet | |
| Woking |
Internet | |
| Farnham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Blackwater, England
Latest outage, problems and issue reports in Blackwater and nearby locations:
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Nate Rogers
(@natejrogers) reported
from
Wokingham, England
So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Don McCall
(@doncmccall) reported
from
Reading, England
@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Sarah cogley
(@SarahScogley) reported
from
Bracknell, England
@O2 your customer service is an absolute joke.
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Nicky Sinclair PGA
(@nickysinclair) reported
from
Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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STEELEY
(@Daftblonde64) reported
from
Reading, England
@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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kelly marie sanders
(@KellyMSanders) reported
from
Bracknell, England
@O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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chloë
(@chlooedenise) reported
from
Reading, England
@O2 my data hasnt been working in Europe now for months, any help thanks
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Pete
(@gonnella) reported
from
Woodley, England
@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Greg Meeres
(@akasha303) reported
from
Twyford, England
@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Spencer
(@DEANX121) reported
@O2 terrible, cannot transfer my old number if I cancel my account that isn’t in contract pressured to upgrade fir more money
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Lee Hill 8️⃣
(@teamhill888) reported
@O2 @Ofcom That the complaint is being looked at but waiting for back office team to change the order status. Spoken to them again tonight and still no movement - absolutely insane lack of urgency - no support from any department
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Anna Hanchard
(@AnnaHanchard) reported
@O2 How much longer is it going to take to fix the phone mast fault covering TA20 3SZ??? IT'S BEEN 2 DAYS ALREADY AND I CAN'T PAY ANY BILLS. WTF ARE YOU DOING??????
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Liam
(@liamchxmbers) reported
@O2 @Ofcom can you help here? I’ve been contacting O2 daily for two weeks now and am being blatantly ignored regarding my complaint.
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Ben Cooper-Cain
(@jnoley) reported
@O2 @AndyQui29237736 Give me five examples of ‘service improvements and connections’ that this money has been spent on.
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Nipperswow
(@Gavinking999) reported
@jnoley @O2 Do what I did when they out it up I terminated the contract and moved to @giffgaff same network cheaper price and if you're still paying for your handset that continues no need to change the way you pay for that
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D
(@Davidaag1991) reported
@O2 trying to add a student discount to my upgrade, iPhone 17 Pro Max, and keep getting the error ‘this code is not valid’ The device is not in the excluded device under the T&C’s. Any help would be appreciated.
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Anna Hanchard
(@AnnaHanchard) reported
@O2 How much longer is it going to take to fix the phone mast fault covering TA20 3SZ??? IT'S BEEN 2 DAYS ALREADY AND I CAN'T PAY ANY BILLS. WTF ARE YOU DOING??????
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GrumpyNige MBE 💙
(@GrumpyNige) reported
@O2 In Nov you sent me a message telling me how you had been improving the network in my postal area (SP7). Well all this week it has been worse than ever!! Every morning walking the byway running parallel to A345 towards Salisbury regular drop outs of data. Struggle to reconnect
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Brad Carlton
(@BraddCarltonn) reported
@O2 Maybe you could help me with somthing as the website I can’t get sense from. Why am I being charged £9.50 a month on top of ultimate package for ultimate cover insurance when it was sold to me as ‘included’ I didn’t want insurance, I have my own. Can I cancel this separately?