O2 Outage Report in Windsor, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Windsor, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Windsor, England
The most recent O2 outage reports came from the following cities: London, High Wycombe, Southall, Hayes, Hounslow and Camberley.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Windsor, England
Latest outage, problems and issue reports in Windsor and nearby locations:
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog
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Jo Meeres
(@JoMeeres) reported
from
High Wycombe, England
@lollylaura40 @samantha00861 @O2 Hi, I have same problem sky seem to have the best deal, I really don’t want to leave o2 but I can’t justify paying over £56 a month when sky will do the same for £49 and you can get money back with topcashback
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Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
@O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Ann
(@AnnKerridge) reported
from
Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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peter
(@peter33266430) reported
from
Slough, England
@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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Gianluigi PAGHI
(@Gigiryche) reported
from
Harrow Weald, England
Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Joeachilles.com
(@JoeAchilles) reported
from
Denham, England
Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Jane Wood
(@SJ_UK) reported
@Aerial_Direct @O2 Can you help - for the past 3/4 months the signal in my house has become nonexistent! There has precisely been great signal and I have never had an issue, I now sound like a robot! After being an O2 customer for so long this is really disappointing!
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Peregrine Nipsy
(@LadyOliviaFox) reported
@tompeck @O2 I’ve had a nightmare with O2 this week. Three different people gave me terrible advice and I don’t have a working phone at the moment 👍🏼
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jason montana
(@jaowsty76) reported
@O2 after my very recent tweet about been left on hold untill the lines close.I got a phone call back ,rang once as I answered they hung up.Rang the number back and it was o2.Again another form of bad customer service as when I answered they hung.Steer very clear of this company.
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Ben Mason
(@bbmason) reported
@O2 Is there something wrong with your systems in Crawley area today? I've had 4g signal most of the day, but little or no internet access....
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Jon Wardell
(@jonboywardell) reported
@O2 I'm well overdue an upgrade. I'm struggling to get through to customer services... Can you tell me if you offer price match?
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Sophie
(@BophWillis) reported
@O2 Argh! I’ve typed my security question and it says it’s wrong but it’s not! Trying to reset my password so I can set up a DD! Help!
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Jamie H
(@Jamieh_196) reported
@O2 Over the phone, by email. Spoken to customer service, payment management and credit file referral team. Keeps going in circles with no action being taken to resolve the issue. Last email received was 30/11/22 saying I would be contacted by CFR 3-5 days with confirmation.
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Ginny Yang
(@yoonziya) reported
@O2 my network has been down since Monday when I temporarily blocked my phone. Apparently there isn't a block now but haven't had network on it since Monday? How do I fix this?
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Matt Reagan
(@MattJReagan) reported
@O2 just resigned for a new contract as was due an upgrade- sim only advertised as free disney+ for the normal 6 months- have chosen my extra and it’s only 3 months! Little help
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Krishan chavda
(@ChavdaKrishan) reported
@O2 spokw@to@lisa who said shell be sending me out a third replacement device. Got an email saying theres no stock. Raised a complaint with Tracey, promised a manager call back by the end of the day.. still nothing?All im getting is we will off x amount credit, im not after this!