O2 outages and service status in Windsor, England
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- O2 generated 0 outage signals in the last 24 hours around Windsor, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received May 26, 5:02 PM GMT+1.
- Internet (50%)
- Phone (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Windsor, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Windsor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Windsor, England
The most recent O2 outage reports came from the following cities: Beaconsfield, Ascot, High Wycombe, and Maidenhead.
| City | Problem Type | Report Time |
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Phone | 4 days ago |
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Internet | 12 days ago |
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Phone | 2 months ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Phone | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Windsor, England
Latest outage, problems and issue reports in Windsor and nearby locations:
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Nina Van Driel (@ninavdbennett) reported from Windsor, England@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Joeachilles.com (@JoeAchilles) reported from Denham, EnglandMother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
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Mary Faulkner (@MaryFaulkner68) reported from Wokingham, England@O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening
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Eoghan (@owengmusic) reported from Bracknell, England@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, EnglandHey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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Gianluigi PAGHI (@Gigiryche) reported from Harrow Weald, EnglandThank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
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Jo Meeres (@JoMeeres) reported from High Wycombe, England@lollylaura40 @samantha00861 @O2 Hi, I have same problem sky seem to have the best deal, I really don’t want to leave o2 but I can’t justify paying over £56 a month when sky will do the same for £49 and you can get money back with topcashback
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Alan R Adair (@RadarRadar) reported from Hounslow, England@O2 Hello O2 Been a customer for 20 years or more and paid all my bills. It’s a shame to lose two accounts because of a data charge that, while you may regard as valid, seems unreasonable. Also, “5 to 6 days if you submit a complaint email” is not an acceptable response time.
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Lyndall (@LyndallAnn) reported from Hounslow, England@O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.
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m a r y (@maryhippychick) reported from Hounslow, England@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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Conleth Kane (@ConlethKane) reported from Hounslow, EnglandI’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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لويد سا (@iLloyd_Sa) reported from Hillingdon, England@O2 It’s doesn’t help!!!!! It’s getting frustrating day by day been with @02 nearly 7 years and it’s getting worst day by day. No proper coverage. There’re much better network providers in the U.K. that provide better network and customer services it’s time to make a change!!!!!!!
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tim nisbet (@timnisbet) reported from Hazlemere, EnglandThe is very cathartic after 25 years with @O2 I’ve left for @VodafoneGroup the o2 customer care and support is utterly woeful. And having given them so many chances I’ve had enough, so over to you vodaphone can you step up
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Craig (@Rochdale_Cowboy) reported from Maidenhead, EnglandTook out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.
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Aik Saath (@AikSaath) reported from Slough, England@sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍
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Delboybaisden 📸🎥 (@Stefan_baisden) reported from Southall, England@O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.
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Sean Meade (@n1spm) reported from High Wycombe, EnglandFollowing a recent mobile roaming incident (connected to a Bosnian network 4.5km+ from Dubrovnik airport), it did make me wonder why phones don’t have tiered roaming settings e.g. within EY, outside EU etc @Apple @o2 #roaming
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Primmy💁🏾 (@Primrose_Hikwax) reported from Slough, England@O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able
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Greg Meeres (@akasha303) reported from Twyford, England@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Viridis (@Lord_Viridis) reported@kbushnell1975 @O2 They never call back
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Viridis (@Lord_Viridis) reported@1903bw @O2 They can't, they've been told about it *checks date 5 months ago. They broke it and don't know how to fix it, I have complaint reference numbers but worthless unless they actually fix their customer account portal Can't wait to be shot of them
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Barry Stokes (@bstokes1977) reported@O2 stop sending me marketing emails as if I'm a new customer! I've been a customer for over 15 years! Why are you doing this? #O2
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Ed Scott (@EdScottLondon) reported@ad_moran4 @EE @O2 Deffo look around. Lebara are on the Vodafone network which is better quality than O2. No annual price rises which O2 do now.
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Taniya Begum (@TaniiyaOx) reported@O2 Hi is WhatsApp down on 02? My messages are not going through but everything else is working
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FutureD (@FutureD1999) reported@O2 PLEASE FIX UP. i have 5g yet 0 service?????
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Pam Holmes (@pammieh2003) reported@O2 @woolfall57943 I have a constant outage with you clowns! Cannot wait to get out of this contract!
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Karen Hepburn (@karenh_5) reported@O2 please help my sister has had her sim stolen and we can’t get through to chat to anyone
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🍓Laura🍓 (@ItsLau_xo) reported@O2 is our network down? Whenever I try and call out get the 'Call Ended' message immediately. I also can't answer any calls. I try and it immediately terminates the call
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G (@Ginny1000) reported@O2 I need to speak to support. I have no network (so cannot call) and cannot access the app. Help pls!