1. Home
  2. ❯
  3. Companies
  4. ❯
  5. O2
  6. ❯
  7. Windsor, England
O2

O2 service status in Windsor, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Windsor, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Windsor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Windsor, England

The most recent O2 outage reports came from the following cities: High Wycombe, Maidenhead, Uxbridge, Greenford, Wealdstone, Bushey, Wokingham, Woking, Hounslow, Sandhurst, Slough, and Esher.

CityProblem TypeReport Time
High Wycombe Phone 2 days ago
High Wycombe Internet 7 days ago
Maidenhead Internet 7 days ago
Uxbridge Phone 12 days ago
Greenford Phone 12 days ago
Bushey Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Windsor, England

Latest outage, problems and issue reports in Windsor and nearby locations:

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @O2 will I get final bill? I’ve loved to another network and want to cancel direct debit

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

  • ChatanG001
    C (@ChatanG001) reported from Wokingham, England

    @O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.

  • kathughes84
    Kat De Keyser (@kathughes84) reported from High Wycombe, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • JdR_Tech
    Jacqueline de Rojas CBE (@JdR_Tech) reported from Taplow, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • EmlynAD
    Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!

  • Rochdale_Cowboy
    Craig (@Rochdale_Cowboy) reported from Maidenhead, England

    Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

  • CCTVinCare
    💜💚Care Campaign For The Vulnerable💚💜 (@CCTVinCare) reported from Gerrards Cross, England

    @O2 amazing customer service experience on your 202 called MARCO. 🙏

  • MaryFaulkner68
    Mary Faulkner (@MaryFaulkner68) reported from Wokingham, England

    @O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening

  • timnisbet
    tim nisbet (@timnisbet) reported from Hazlemere, England

    I tell you this country is going to hell in a hand cart I don’t think there is one company who gives a **** about anybody. First it was @British_Airways now @O2 tried for 4 hours to transfer my phone promised a call back and guess what sweet ***** Adam #serviceisdead

  • MattGauntlett
    Matt Gauntlett (@MattGauntlett) reported from Watford, England

    @O2 I need help ASAP please

  • chris_reed
    Chris Reed (@chris_reed) reported from Hillingdon, England

    @O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?

  • bedefeltham
    Bede Feltham 💙 (@bedefeltham) reported from Esher, England

    @O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx

  • RobertBalaam
    Robert Balaam (@RobertBalaam) reported from Southall, England

    @O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!

  • timnisbet
    tim nisbet (@timnisbet) reported from Hazlemere, England

    The is very cathartic after 25 years with @O2 I’ve left for @VodafoneGroup the o2 customer care and support is utterly woeful. And having given them so many chances I’ve had enough, so over to you vodaphone can you step up

  • Cupcakejaney1
    Cupcakejaney (@Cupcakejaney1) reported from High Wycombe, England

    .@O2 have been logged out of priority app by 9am despite being logged in at 8:45am, have requested a login code via the app 2hrs ago - nothing bar security alert text. Have been an O2 customer for over 10yrs & singularly unimpressed with this “priority Please resolve Thank you

  • Indian_Thriller
    Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, England

    Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

  • carboncoach
    Dave Hampton 🌍🌳 (@carboncoach) reported from Marlow Bottom, England

    Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE

  • EmlynAD
    Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • 87missred
    Claire Saunders (@87missred) reported

    @O2 Hi. On Sat I tried to enter a comp via 61054 “Make Me A Winner” once, but due to a network block on premium-rate texts, my phone retried multiple times and I was charged £2.50 per entry, six times. So far. I only intended to send one entry. Could you please refund the extra

  • gobaith
    Jul (@gobaith) reported

    Sort it out @O2. Can’t log in on website or app. Keep getting sent links to verify email. Going around in circles. Ridiculously bad

  • lucyessex
    Lucy Essex (@lucyessex) reported

    Counting down the days until I can leave @O2 I never get signal, I can only use WiFi at home. What is the point in paying nearly £70 a month to only use a mobile phone at home. I might as well have a landline. I work in Central London, in this day an age a phone is needed. 😡

  • GunnerDee_
    Sebastian 🖤🦅 (@GunnerDee_) reported

    @O2 what’s latest with the phone mast in the SW16 area ? My signal has been down all day

  • sheritzy
    Shez (@sheritzy) reported

    My phone has been off for 5 days, the @O2 team said they have put it through to the fraud team but they keep telling me that there is no update. They've also not stopped the sim swap from going through....wtf is going on

  • MissJovani
    Grace (@MissJovani) reported

    @MFA_AFC @O2 @02 Why is it so difficult to just get help. I just wanted a breakdown of bill since it was incorrect. After being put on hold for over 20min I had to answer so many security questions the last one being what make and model my phone is. This is too much and very frustrating.

  • steveps83
    steveps83 (@steveps83) reported

    I swear when living in Kent and on @o2 going through Tonbridge and paddock wood the reception is a joke. It's like being in a dead end location with no service. I thought O2 weren't meant to be good???

  • davidmill93
    Davidmill93 (@davidmill93) reported

    So instead of crediting me with £10 for my poor data service, o2 charged me £10 as a goodwill gesture. But don’t worry it’s going back on as credit and I still have to fork out a £33 tariff bill. @O2 embarrassing

  • Eb_Merc_Boy69
    GrumpyBenovski.. (he/porkie)... (@Eb_Merc_Boy69) reported

    Thanks to @ThreeUK @ThreeUKSupport for great network after years of lies and blaming me and saying network upgrades from @O2 my network been far better under 3uk gone from £36 per month to £8,78 and get a lot more from Three 20+ years i gave o2 never again...

  • Shearsy_23
    Shearsy (@Shearsy_23) reported

    @O2 Been trying to cancel my contract with you for 40 minutes on phone