O2 Outage Report in Windsor, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Windsor, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Windsor, England
The most recent O2 outage reports came from the following cities: London, Sandhurst, Slough, Esher, Ascot and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Sandhurst |
Phone | |
| London |
Wi-fi | |
| Slough |
Phone | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Windsor, England
Latest outage, problems and issue reports in Windsor and nearby locations:
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
@O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you
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Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog
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peter
(@peter33266430) reported
from
Slough, England
@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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Ann
(@AnnKerridge) reported
from
Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Jo Meeres
(@JoMeeres) reported
from
High Wycombe, England
@lollylaura40 @samantha00861 @O2 Hi, I have same problem sky seem to have the best deal, I really don’t want to leave o2 but I can’t justify paying over £56 a month when sky will do the same for £49 and you can get money back with topcashback
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Gianluigi PAGHI
(@Gigiryche) reported
from
Harrow Weald, England
Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Joeachilles.com
(@JoeAchilles) reported
from
Denham, England
Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Eddy
(@GaryEddy15) reported
@O2 I just wanted to update that whilst the issue isn’t fixed - your customer services team were superb. Left me filled with confidence that they cared. Thank you 👏🏻👏🏻👏🏻
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Nic
(@NicC28) reported
@O2 I get youre busy, I am too but this has been going on a week now and the lack of help in that time has put me on the wrong side of my 14 day cancellation period. A promot response would be appreciated.
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Tomasz Oryński
(@TOrynski) reported
@Murrman2020 But I already had someone claiming to be from @O2 calling me trying to sell me some of their service. They read twitter obviously. But why they still have my number, I haven't had a phone with them since 2008 or so?
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Michael
(@sparkplug223) reported
@O2 Why must I go in store to swap esims and not be allowed to do it myself? Terrible customer service as always.
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Footie&_Fifa_Fan
(@Lisaw25650181) reported
@O2 I am deeply disappointed in your customer service, I’ve been waiting 10 days for my number to be switched over. I’ve spoken with 4 different operators and the issue still isn’t resolved. Why are your customer service assistants not doing their job? Would like some answers!!!
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𝓵𝓲𝓿💋
(@ovl_xo) reported
How do I cancel my contract? @O2
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James sawyer
(@jadsawyer1983) reported
I’ve never been so annoyed and stressed trying to resolve an error made by @O2 . Their customer service is the worst spent over 7 hours in total calling them to sort their ***** up and promised call backs from so called managers and not once did they! I will never use them again
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Lodge Rebel
(@McGeerafe) reported
Why am I being charged for data when you cannot even provide a reliable service so that I can actually use said paid for service @O2 ? Seriously disappointed in them.
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Dan Hallas
(@DanHallas) reported
@O2 Like.. Literally, when are you @O2 going to fix these Masts? HD9 4ET & HD4 5DX are STILL down. How can it take so long?
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Ian Brown - New Town Independent.
(@usukgoose) reported
@sargeant_gail @O2 I'm same since Friday. Level 9 bar. No one can fix it. Been sent to technical twice. Asked for manager 3 times and constantly ignored.