O2 Outage Report in Windsor, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Windsor, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Windsor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Windsor, England
The most recent O2 outage reports came from the following cities: High Wycombe, Maidenhead, Uxbridge, Greenford, Wealdstone, Bushey, Wokingham, Woking, Hounslow, Sandhurst, Slough, and Esher.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 days ago |
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Internet | 4 days ago |
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Phone | 9 days ago |
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Phone | 10 days ago |
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Phone | 29 days ago |
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Internet | 1 month ago |
Community Discussion
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O2 Issues Reports Near Windsor, England
Latest outage, problems and issue reports in Windsor and nearby locations:
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Avigazed (@Avigazed) reported from Addlestone, England@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Eoghan (@owengmusic) reported from Bracknell, England@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England@O2 I need a customer call back please.
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Nina Van Driel (@ninavdbennett) reported from Windsor, England@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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🔻ᏒᎥፈᏂᏗᏒᎴ ᏕᏗᏁᎴᏋᏒᏕ/Ⓡⓔⓓ ⚽️🥅🎮🍪🍻 🔻 (@Ricardo_7united) reported from High Wycombe, England@sophdefoe92 I had that problem on @O2 but managed to sort it out
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Georgie Tongue (@SaintGeorgie) reported from Wokingham, England@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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abena (@itsnadine_) reported from Harrow Weald, England@O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help
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Conleth Kane (@ConlethKane) reported from Hounslow, EnglandI’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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Greg Meeres (@akasha303) reported from Twyford, England@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
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Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, EnglandExperienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Sarah 🧡 (@MissusWebb) reported from Burnham, EnglandHello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳
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Katherine Stephens (@love_kittyket) reported from Hillingdon, EnglandTrying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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m a r y (@maryhippychick) reported from Hounslow, England@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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Ross Brown (@RossBrown1_1) reported from Wokingham, England@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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💟 (@ShahlaaTahira) reported from Hillingdon, EnglandIf your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
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m a r y (@maryhippychick) reported from Hounslow, England@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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. (@ohxao) reported@O2 why when I go to change my current tarrif it stays around the same price, but if I go on your site as a new customer the same tarrif is £20 cheaper?!
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Jαу (@Jermaine_ManUtd) reported@O2 Am I going to get a reply because on your Twitter feed I’m seeing this account reply in a matter of minutes yet I’m still waiting for a reply hours later for a service I’m paying for yet not received in 5 days, beyond ridiculous
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Dreiko (@Dreikoqt) reported@O2 The team you need to speak to are now closed, sorry. Have you tried My O2? Most queries can be easily resolved in a few clicks. Go to My O2 We also have help pages with lots of information on things from billing to devices. See help pages Thanks for your patience is all i get
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𝙺𝚒𝚍 𝟾𝟶𝚜/𝟿𝟶𝚜 (@Kid80s90s) reported@O2 I’ve been offered £20 credit as I am such a “loyal customer” - Gee thanks. I’m off in May, so for the sake of £42 it’s costing your company hundreds from me. Smart.
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Dale Watts (@Extinguisherman) reported@agust_yoonji @O2 Retweet your comment using BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags.bed to get this out there, network is clogged up due to greed and lack of investment in infrastructure in my opinion.
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Chris (@Chris94803) reportedafter another day of shouting down the phone at virgin media I can finally use my phone again @O2 @virginmedia...
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Dave (@DMSTFC) reported@O2 I have tried to get on AT&T but it will not connect. I have reset my phone numerous times and still poor connection. My IP address is still showing Penrith UK, everyone else with me has a USA IP?
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Termeh (@Termehhs) reportedHoly crap never go with @O2 This signal is absolutely awful and my calls actually don't come through or go out until I restart my phone. Ironically, calling 202 from my phone and the call cuts out whilst on the phone with the advisor. Back to Vodafone the SECOND contracts up.
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Simon Trickett 💙 (@tricks36) reported@wozwebs @O2 @EE What’s the EE signal like at home mate? Agree O2 has been really rubbish of late. I think EE works at the villa as well which will be a bonus! O2 hopeless and pointless at Villa Park.
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Dale Watts (@Extinguisherman) reported@AngelJ2224 @O2 Lol at the promised phone call, 2 weeks play and waiting for 4! Retweet your complaint snd add BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags. Unless we get this issue out there it won’t get fixed.