O2 Outage Report in Windsor, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Windsor, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Windsor, England
The most recent O2 outage reports came from the following cities: London, Hounslow, Sandhurst, Slough, Esher and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Windsor, England
Latest outage, problems and issue reports in Windsor and nearby locations:
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Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
@O2 Tried everything. (Apart from trying SIM in another phone). Previously if ever ‘SIM not working’ flashed up all I had to do was switch phone on/off. Not this time. Help!
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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🔻ᏒᎥፈᏂᏗᏒᎴ ᏕᏗᏁᎴᏋᏒᏕ/Ⓡⓔⓓ ⚽️🥅🎮🍪🍻 🔻
(@Ricardo_7united) reported
from
High Wycombe, England
@sophdefoe92 I had that problem on @O2 but managed to sort it out
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Greg Meeres
(@akasha303) reported
from
Twyford, England
@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
If I was a shareholder in @O2 rather than a loyal customer today would be the day I sold.
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Nicky Sinclair PGA
(@nickysinclair) reported
from
Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
My SIM only service with @O2 has packed up inexplicably today; and O2 slow to respond. Anyway I am without phone. So please DM if you need me.
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Croft
(@Crofty7777) reported
@jodielouiseart @O2 Mine is exactly the same it’s a joke of a service I’m certainly changing networks when my contract is up
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Lea
(@Learosexx) reported
@o2 increasing our bills so they can ‘ power their network’ maybe use some of the millions of profit you made last year yeah?
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Laurie
(@Inquis_chap) reported
Phoned virgin mobile to upgrade my, and my kids, contracts & they said they'd merged with @O2 and new contract had to be with O2. Only 2 of 3 numbers set up. Now nearly 2 hrs into being bounced around depts and still not sorted. The worst customer experience I've ever had
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shaz.☘️YNWA
(@murray_sfcm1969) reported
@o2 As an @o2 customer I’m disgusted at the recent news of price rises from April. I will actively be looking for a new provider.
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✨𝔸𝕝𝕚 ✨
(@aleighsonc) reported
@O2 why has your service got worse?! You used to be one of the best but lately you’ve been shocking. The odd occasion when I have to toggle between you and my so-called ‘fibre broadband’ is absolutely painful
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Nav Nabi
(@navnabi) reported
@O2 I have to say I’m very disappointed in your price increase. Never seen an increase like it. I was thinking about changing my Virgin Broadband to Community Fibre, looks like my O2 contract will be switching to someone else now too. Bad move, your really don’t need to do this!
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James Kelay
(@KelayJames89) reported
@TheTacticalBrit @O2 Unfortunately for us lot stuck here in the uk @TheTacticalBrit Tesco is our only choice of mobile network now as they won’t put up there prices 👍
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Gareth Cornelius
(@garfster2609) reported
@rinsure @EnglandRugby @O2 To be fair Ben has been out of the squad since Sunday night. So missed 1 day. If he had never been in I’d be more surprised
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Bee 🍀💚 !!
(@celticghirl_bee) reported
from
Crieff, Scotland
@O2 what's the point in having customer services. If I wait for ages to get through to correct people. Only to be hung up on numerous times and then try online chat and get told too busy. Try again later. Absolute shambles. Will never recommend o2 to anyone I know. Shocking
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Tom Hambrett
(@t_hambrett) reported
@virginmedia failed to disclose to new customers that their @O2 5G SIM for £12/mth was an optional add on - have now been cutoff 4x times by the O2 customer support team (as an existing customer) when trying to cancel subscription. Anyone else had this before?