O2 Outage Report in Windsor, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Windsor, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 15: Problems at O2
O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (25%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Windsor, England
The most recent O2 outage reports came from the following cities: Woking, London, Sandhurst, Uxbridge, Bushey, Bracknell, Slough, Hampton, Camberley and Teddington.
City | Problem Type | Report Time |
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Phone | ||
Phone | ||
Total Blackout | ||
Phone | ||
Phone | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Windsor, England
Latest outage, problems and issue reports in Windsor and nearby locations:
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Jay Blake (@jayblake_) reported from Marlow Bottom, England
Dearest #02 @O2 I do wish all your customer service people were as helpful as the person I spoke to today. Sadly there were several trees killed in the printing of a years mobile bills, which I was told was required. Todays agent simply gave the info I needed in a 5 min call
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John Sheppard (@johnsheppard71) reported from Chalfont Saint Peter, England
@O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .
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Primmy💁🏾 (@Primrose_Hikwax) reported from Slough, England
@O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able
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Tim Cawte (@timlimbim) reported from Maidenhead, England
Wow @O2 honestly cannot believe how poor your service was this evening. Incompetent advisor with seemingly unusable (almost useless) systems. #complaint #poorservice
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Lyndall (@LyndallAnn) reported from Hounslow, England
@O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.
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Delboybaisden 📸🎥 (@Stefan_baisden) reported from Southall, England
@O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.
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Nasira (@NasiraKasmani) reported from Maidenhead, England
@O2 unbelievable service from the #CustomerService agent today, so rude lady called Ambreen kept speaking over me. Unacceptable that staff have the audacity to speak to customers in such a manner and instead of resolving an issue escalate it to another level. Who do I complain to
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Bec Osborne (@BecOz14) reported from Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Vger Ann Goldby (@Iccle_Princess) reported from London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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N I C K 🇿🇼 (@Nick_G6) reported from Hounslow, England
Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬
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Bari Heer (@B_Heer84) reported from Wraysbury, England
@O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!
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Kirsty Ann (@PandaEyesKirsty) reported from Maidenhead, England
@AmazonUK I have made a large order and it has been delivered to a Amazon locker. This locker is in a private @O2 building. THIS WAS NOT STATED AT THE TIME I ORDERED! Now they're refusing me access so my daughters birthday presents are not able to be collected!!😭 HELP!
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Sean Meade (@n1spm) reported from High Wycombe, England
Following a recent mobile roaming incident (connected to a Bosnian network 4.5km+ from Dubrovnik airport), it did make me wonder why phones don’t have tiered roaming settings e.g. within EY, outside EU etc @Apple @o2 #roaming
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Neil Nutbeam (@NeilNutbeam) reported from Hillingdon, England
@O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish
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Jodie De Vere (@boogieloo) reported from Southall, England
@O2 I love @ O2 Customer Service
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Send News!☝🏾🇧🇧 #StopTheCoup 🌹 (@smileyyearwood) reported from Harrow Weald, England
I've decided to hang onto my @HuaweiMobileUK P30 Pro until the next gen of 5g phones. Was going to take an @O2 deal but it only shows 4g and says you'll then need to take a new chip and contract for 5G not guaranteed you'll pay the same price. A lot of 1st adopters are screwed.
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Aik Saath (@AikSaath) reported from Slough, England
@sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍
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Glenn macgregor (@Macgregor11) reported from Harrow Weald, England
@O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now
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Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Mia Johnston (@miajohnston1967) reported from Bracknell, England
@O2 very poor customer services fuming is an understatement 😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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CryptoBill (@CryptoBillFutur) reported
@O2 Hi, I've just Dm'd about requesting pac code from o2 with no credit left. Please help
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Old Bill (@OldBill82930582) reported
@O2 Ye but your coverage is piss poor especially brum !
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Space Ape (@spaceape_uk) reported
@O2 Hi, my mum is having an issue with her payg tariff. Can anybody help please?
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Sam A (@Samdave5675Macy) reported
@O2 may be a really stupid question but which phone does my son switch off when porting (coming to you from Vodafone, but keeping his number) - his new one or old one? Thanks
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phil shilling (@philshilling) reported
Does anyone else on @O2 have issues connect to such thing as Remote Desktop Services when they're using their phone as a hotspot?
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SB Nans💋 (@nans_xo) reported
@O2 I need to speak to a manager and zee from customer service & repairs refuses to transfer me and that stupid Gruu is ******* rude! have also recorded the conversation for everyone to know how you treat your customers. RUN ME MY MONEYYY it’s now THEFT
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becci robinsonn (@BecRobinsonn) reported
@O2 can somebody reply to me in regards to you cutting my SIM card off to early before my new one has arrived, I now cannot make calls to customer service and can use Wi-Fi only. Annoying
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JD (@jd_duncalf) reported
Yet again another pointless phone call with customer service with @O2 absolute JOKE of a service, call yourself a phone company and can’t even fix a problem with calls
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Louisa Giddings (@giddings_louisa) reported
@O2 You need to sort your network out there are loads of giffgaff users that can’t use there phones
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Andy Kent (@K3ntylad) reported
@O2 Do@you currently have a systems problem? I am tying to complete an order for a new contract but I complete step one and press continue and it just reloads step on again