O2 Outage Report in Camberley, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Camberley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Camberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Camberley, England
The most recent O2 outage reports came from the following cities: Guildford, Reading, Aldershot, Wokingham, Woking, Farnham, Sandhurst, and Slough.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 15 days ago |
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Total Blackout | 20 days ago |
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Phone | 27 days ago |
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Total Blackout | 1 month ago |
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Internet | 1 month ago |
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Internet | 1 month ago |
Community Discussion
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O2 Issues Reports Near Camberley, England
Latest outage, problems and issue reports in Camberley and nearby locations:
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Greg Meeres (@akasha303) reported from Twyford, England@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
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Don McCall (@doncmccall) reported from Reading, England@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
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Pete (@gonnella) reported from Woodley, England@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Georgie Tongue (@SaintGeorgie) reported from Wokingham, England@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Debbie Haden (@DebsHaden) reported from Slough, England@O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.
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Ollie Eden (@ollieeden) reported from Farnham, England@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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chloë (@chlooedenise) reported from Reading, England@O2 my data hasnt been working in Europe now for months, any help thanks
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Nina Van Driel (@ninavdbennett) reported from Windsor, England@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Eoghan (@owengmusic) reported from Bracknell, England@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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STEELEY (@Daftblonde64) reported from Reading, England@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Sarah cogley (@SarahScogley) reported from Bracknell, England@O2 your customer service is an absolute joke.
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Peter Gordon (@PGcomms) reported from Guildford, England@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Nate Rogers (@natejrogers) reported from Wokingham, EnglandSo my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.
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George Gower (@GeorgeGower_) reported from Blackwater, England@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, EnglandExperienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Jenna Christie (@Jenzy84) reported from Wokingham, England@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kay (@karunabegum) reported@O2 I have been checking for the past 4 weeks. No luck. It's impossible. I wait around until the timer runs down but even then it says out of stock. This needs to be looked at. Maybe there should be another way of fairly obtaining these tickets.
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Lindsay Hill (@HugeRobbiefan78) reported@O2 will I be waiting all day for a reply this is getting beyond a joke seriously considering switching to a new network at this rate 😡😡😡
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rebecca gale (@gale_rebecca) reported@o2 why is this only happening to me and not my sister when we clicked on “Use Now” at the same time? It’s an app issue. This is the main perk for staying with O2 - if this isn’t resolved, I will be going elsewhere for my phone contract
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Sheila Jennings (@sjennings1501) reported@Jason__Watkins @O2 Sorry to hear about your phone service levels are at and all time low it seems
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Dennis (@Dennis27239631) reported@O2 what a shambles of a company Why do your complaints department hide behind an email inbox? Nobody helps/responds to emails and you can't make a verbal complaint over the phone. Who thought that was a good idea?
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Cornwall DJ (@BayTreeBarry) reported@O2 Hi am unable to send DM, don't know why. It's been "sending" for a while. My problem is I'm Not able to make or receive calls for last 2days in PL266TL. Pls help. Texts seem to be ok. Have tried switching phone off and on.
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R I C H (@therichgoodwin) reported@Jason__Watkins @O2 Sorry to hear that. I have heard this before about @O2 customer service.
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Samuel Ade (@SamuelAde_) reported@Jane57333599 @O2 @O2PriorityUK Same issue
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JP 🏁 (@1876szn) reported@O2 Took longer for yous to think of this than ur network takes to load up anything
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Dennis (@Dennis27239631) reported@Darren77686554 @O2 It's terrible I've been with them for 5 years and I upgraded again. They have disconnected my number completely. The phone I own outright won't work, nor my new phone and they just don't help. I'll be leaving as soon as fixed..