O2 Outage Report in Camberley, Surrey, England
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The latest reports from users having issues in Camberley come from postal codes GU17.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Camberley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Camberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (25%)
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Total Blackout (10%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Camberley, Surrey, England
The most recent O2 outage reports came from the following cities: Godalming, Reading, Woking, Bracknell, Crowthorne, Camberley, Chertsey, Slough, Farnborough, Guildford and Ash Vale.
City | Problem Type | Report Time |
---|---|---|
Godalming | Total Blackout | |
Reading | Internet | |
Woking | Total Blackout | |
Reading | Phone | |
Bracknell | Internet | |
Bracknell | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Camberley, England
Latest outage, problems and issue reports in Camberley and nearby locations:
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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STEELEY
(@Daftblonde64) reported
from
Reading, England
@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Pete
(@gonnella) reported
from
Woodley, England
@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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Nicky Sinclair PGA
(@nickysinclair) reported
from
Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Greg Meeres
(@akasha303) reported
from
Twyford, England
@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Don McCall
(@doncmccall) reported
from
Reading, England
@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
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Dan Patel
(@dan_patel90) reported
from
Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Sarah cogley
(@SarahScogley) reported
from
Bracknell, England
@O2 your customer service is an absolute joke.
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Name cannot be blank
(@Peteish) reported
@FelicityCloake @O2 Worked in a very good call centre which had pretty good customer service. We'd try to get back to the customer every few minutes if they were on hold. Just to apologise for the wait and if they're happy to keep holding while we looked into their issue.
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liam
(@asoiafliam) reported
@O2 Hi, I changed to your network a couple days ago and I’ve had no service from about 10am today. Any help? Thank you
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Haseeb
(@MrHaseebM) reported
😕 @O2 . Any help on this? Not has any response. I got this SIM to test the network, new for me, not been great experience so far
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Caro Jane
(@Carolyn59823156) reported
@FelicityCloake @O2 These companies hate bad publicity, so good you have tagged them in Twitter They are not being at all transparent. Please make a formal complaint to Ombudsman Services: Communications. Just looked it up and you can do the complaint online.
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Mahin
(@Mahin56io) reported
@OneShotVentures @O2ETHDao Many incubation facility projects focus only on supporting other projects during launch, but can incubators really support these new projects even more?If so, can you tell us how @O2 ETHDao will support new projects after IDO?
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Paul
(@_LoneWolf_) reported
@O2 It asks for a password that I use when contacting support - this is a new contract so I haven't got one set up. Where can I do this?
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Felicity Cloake
(@FelicityCloake) reported
@norwichwander @AMP86793444 @O2 yes, it's (ahem) "excellent". (That was my worry too.) So their problem with me appears to be personal rather than financial
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Nadz Chaudhry
(@NadzChaudhry1) reported
I can’t believe how bad O2’s customer service has got over the years, once upon a time o2 used to be good @O2. I’m left with no network since yesterday due to the customer service’s stupid fault.
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Gail 🇺🇦
(@_AngelLady_) reported
@O2 brilliant service from your customer advisors today, by changing from the partner company I have been with for a few years, I am now saving £797.88 a year on my contract! Way to go!!! #o2 #phone
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Sally
(@sally_zehil) reported
@O2 It will be a long email, I prefer a phone call which I was promised this morning that never happened. You have my mobile number on my account.