O2 Outage Report in Camberley, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Camberley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Camberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Camberley, Surrey, England
The most recent O2 outage reports came from the following cities: Pirbright, Slough, Ascot and Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Pirbright |
Phone | |
| Slough |
Phone | |
| Ascot |
Phone | |
| Reading |
Phone | |
| Reading |
Phone | |
| Slough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Camberley, England
Latest outage, problems and issue reports in Camberley and nearby locations:
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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STEELEY
(@Daftblonde64) reported
from
Reading, England
@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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Dan Patel
(@dan_patel90) reported
from
Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Ann
(@AnnKerridge) reported
from
Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Greg Meeres
(@akasha303) reported
from
Twyford, England
@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@UkAlexg) reported
Spectacularly poor service from @O2 . Lovely people - appalling systems! Trying to move my family's mobiles from another carrier. Accepted orders for three of them, fourth and final gets credit decline. I now have a negative on my credit score for no good reason.
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Lucas
(@LucasJTGleed) reported
@O2 - how long does it take your technical team to call a customer back when requested? I’m still waiting for a call back to sort my #crappy service out in #swindon
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Pataville Info
(@Pataville) reported
@LutzSchueler Hi @LutzSchueler @O2 are refusing to respond to an enquiry regarding money they have taken on a closed account. Delighted to hear that O2 is on track to meet targets, I wonder how much is earned from billing unused accounts and not refunding errors within SLAs? #badservice
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Jen Thompson
(@Jenny230) reported
Not the world's biggest problem right now but @O2, trying to upgrade my phone is like trying to get blood from a stone...
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Mark Joy
(@markjoy62) reported
@O2 my iPhone is struggling to charge - multiple chargers, all working, it's currently on life support on one - doesn't charge with the rest
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David Halliday
(@davidchalliday) reported
@O2 hey, put in a pay monthly sim yesterday having given my PAC code at the point of sign up to transfer my number. Still no sign of the transfer do I need to do anything or have you got it in hand? #help
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christopher forsyth
(@cjfor007) reported
@O2 Let me get this right. On more than 20 occasions now I have failed to get a connection at all and your answer is turn my phone on and off and try my sim in another mobile. Shouldn't have to turn my phone off every time I don't get a signal which would mean turning it off 2 and 3
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Pataville Info
(@Pataville) reported
@O2 have been billing us since 2016 for a closed account. A manager call has been promised within 48 hours 3 times but no contact received yet. @O2 have promised the executive complaints team will be in touch within 5 days. They should invest more in cus service. #badservice
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Hannah Apps
(@hannahivvy) reported
I’m still devastated @O2 and @_CaffeNero_ have changed the priority offer to once a month AND the link never seems to work
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Simon Royal
(@royal_simon) reported
@O2 I received a text from O2 saying my extra will be charged next month. I am unable to see what extra I have in my account online. The help online says click on the plus sign, but there is no plus sign under the extras section.