O2

O2 Outage Report in Camberley, Surrey, England

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The latest reports from users having issues in Camberley come from postal codes GU17.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Camberley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Camberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Camberley, Surrey, England 04/18/2024 22:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Camberley, Surrey, England

The most recent O2 outage reports came from the following cities: Godalming, Reading, Woking, Bracknell, Crowthorne, Camberley, Chertsey, Slough, Farnborough, Guildford and Ash Vale.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Total Blackout
United KingdomReading Internet
United KingdomWoking Total Blackout
United KingdomReading Phone
United KingdomBracknell Internet
United KingdomBracknell Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Camberley, England

Latest outage, problems and issue reports in Camberley and nearby locations:

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • SaintGeorgie Georgie Tongue (@SaintGeorgie) reported from Wokingham, England

    @O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

  • Daftblonde64 STEELEY (@Daftblonde64) reported from Reading, England

    @O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?

  • ollieeden Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • gonnella Pete (@gonnella) reported from Woodley, England

    @O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.

  • nickysinclair Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England

    @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

  • JonLeePButler Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England

    @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

  • owengmusic Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

  • GeorgeGower_ George Gower (@GeorgeGower_) reported from Blackwater, England

    @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

  • akasha303 Greg Meeres (@akasha303) reported from Twyford, England

    @O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

  • ninavdbennett Nina Van Driel (@ninavdbennett) reported from Windsor, England

    @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

  • doncmccall Don McCall (@doncmccall) reported from Reading, England

    @O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.

  • dan_patel90 Dan Patel (@dan_patel90) reported from Reading, England

    @O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now

  • Jenzy84 Jenna Christie (@Jenzy84) reported from Wokingham, England

    @O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted

  • SarahScogley Sarah cogley (@SarahScogley) reported from Bracknell, England

    @O2 your customer service is an absolute joke.

  • Avigazed Avigazed (@Avigazed) reported from Addlestone, England

    @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

  • tobyd360 Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • bethanyxhewitt Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England

    Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Peteish Name cannot be blank (@Peteish) reported

    @FelicityCloake @O2 Worked in a very good call centre which had pretty good customer service. We'd try to get back to the customer every few minutes if they were on hold. Just to apologise for the wait and if they're happy to keep holding while we looked into their issue.

  • asoiafliam liam (@asoiafliam) reported

    @O2 Hi, I changed to your network a couple days ago and I’ve had no service from about 10am today. Any help? Thank you

  • MrHaseebM Haseeb (@MrHaseebM) reported

    😕 @O2 . Any help on this? Not has any response. I got this SIM to test the network, new for me, not been great experience so far

  • Carolyn59823156 Caro Jane (@Carolyn59823156) reported

    @FelicityCloake @O2 These companies hate bad publicity, so good you have tagged them in Twitter They are not being at all transparent. Please make a formal complaint to Ombudsman Services: Communications. Just looked it up and you can do the complaint online.

  • Mahin56io Mahin (@Mahin56io) reported

    @OneShotVentures @O2ETHDao Many incubation facility projects focus only on supporting other projects during launch, but can incubators really support these new projects even more?If so, can you tell us how @O2 ETHDao will support new projects after IDO?

  • _LoneWolf_ Paul (@_LoneWolf_) reported

    @O2 It asks for a password that I use when contacting support - this is a new contract so I haven't got one set up. Where can I do this?

  • FelicityCloake Felicity Cloake (@FelicityCloake) reported

    @norwichwander @AMP86793444 @O2 yes, it's (ahem) "excellent". (That was my worry too.) So their problem with me appears to be personal rather than financial

  • NadzChaudhry1 Nadz Chaudhry (@NadzChaudhry1) reported

    I can’t believe how bad O2’s customer service has got over the years, once upon a time o2 used to be good @O2. I’m left with no network since yesterday due to the customer service’s stupid fault.

  • _AngelLady_ Gail 🇺🇦 (@_AngelLady_) reported

    @O2 brilliant service from your customer advisors today, by changing from the partner company I have been with for a few years, I am now saving £797.88 a year on my contract! Way to go!!! #o2 #phone

  • sally_zehil Sally (@sally_zehil) reported

    @O2 It will be a long email, I prefer a phone call which I was promised this morning that never happened. You have my mobile number on my account.