O2 Outage Report in Camberley, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Camberley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Camberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Camberley, Surrey, England
The most recent O2 outage reports came from the following cities: Pirbright, Slough, Ascot and Reading.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
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O2 Issues Reports Near Camberley, England
Latest outage, problems and issue reports in Camberley and nearby locations:
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Don McCall
(@doncmccall) reported
from
Reading, England
@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Pete
(@gonnella) reported
from
Woodley, England
@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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Sarah cogley
(@SarahScogley) reported
from
Bracknell, England
@O2 your customer service is an absolute joke.
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Nate Rogers
(@natejrogers) reported
from
Wokingham, England
So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.
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chloë
(@chlooedenise) reported
from
Reading, England
@O2 my data hasnt been working in Europe now for months, any help thanks
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Debbie Haden
(@DebsHaden) reported
from
Slough, England
@O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.
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Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Nicky Sinclair PGA
(@nickysinclair) reported
from
Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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STEELEY
(@Daftblonde64) reported
from
Reading, England
@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Greg Meeres
(@akasha303) reported
from
Twyford, England
@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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john murphy
(@johnmurphee) reported
@O2 ordered a phone in store 3 weeks ago. Told to collect on December 3rd. No contact. Phoned O2 store but no -one ever answers.Eventually got through to customer service after long wait. Put on hold… can’t find details of order. Put through to sales team. Line went dead…..
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Victor Meldrew
(@VictorMeldrew00) reported
@O2 Nope it’s terrible, not helped that I moved over from ee. Gave you benefit of doubt due to mast issues, but no resolutions or timescales, most of the time phone unusable and im now outside the 14 day period - I can’t assess the service properly until it’s actually working.
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Fed up of @O2 signal less in most places now in our houses and this is adding to my stress as I’m trying to talk to ppl about Dad and it either doesn’t connect or connects for min and the other party can’t hear I live on main road and complaints hav been ignored been
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deepwoke
(@Jameshickmott86) reported
@O2 why would a phone company make it so i cannot speak to a human. I dont care for chat, i need u to resolve your billing issues before you fraudulently cut me off. Ive paid my bill! Just like last time this happened.. something majorly wrong with your service
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Stuart Williamson Photography
(@s_w_photograph) reported
@O2 a quick question, has the store in Street, Somerset been closed for good? Saw a Facebook post the other day saying they were closed, went past this morning & shutters were down
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Mohaned Jassem
(@jassem_mohaned) reported
@O2 no network on my phone for 4 days now. No calls, no texts no data just throwing credits on the account. I highly doubt there is an issue with a mast in my area as I have checked nearly every postcode in the UK same problem. At least tell us what the real issue is OR and eta?
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John Chambers
(@JC_CQ) reported
@O2 I've chatted to your less than impressive customer service team 4 times in 4 days regarding an issue moving a phone number to O2. Can someone contact me to resolve this please?
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leslie briddon
(@flez1966) reported
@daviddunninguk @EE @O2 Move to "3" and you won't have to worry about speed... You'll have no signal....
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Scott Worthington
(@scwjr) reported
@O2 is there a problem with the network at the moment? I can’t send text messages with out putting my phone on airplane mode then on again. Making calls sounds like I’m calling abroad! Help please
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mollie
(@longlivemollie) reported
@O2 my shop disney code isn’t working can you help