O2 Outage Report in Camberley, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Camberley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Camberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Camberley, Surrey, England
The most recent O2 outage reports came from the following cities: Ascot, Reading and Slough.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
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O2 Issues Reports Near Camberley, England
Latest outage, problems and issue reports in Camberley and nearby locations:
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Mary Faulkner
(@MaryFaulkner68) reported
from
Wokingham, England
@O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening
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chloë
(@chlooedenise) reported
from
Reading, England
@O2 my data hasnt been working in Europe now for months, any help thanks
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Pete
(@gonnella) reported
from
Woodley, England
@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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GismoDan
(@Gismo_the_Rogue) reported
from
Reading, England
@JohnnyTortoise @virginmedia @O2 I wouldn’t bother calling, looks like it’s a nationwide outage.
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Debbie Haden
(@DebsHaden) reported
from
Slough, England
@O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.
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Sarah cogley
(@SarahScogley) reported
from
Bracknell, England
@O2 your customer service is an absolute joke.
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Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Don McCall
(@doncmccall) reported
from
Reading, England
@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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STEELEY
(@Daftblonde64) reported
from
Reading, England
@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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C
(@ChatanG001) reported
from
Wokingham, England
@O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Nate Rogers
(@natejrogers) reported
from
Wokingham, England
So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.
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Nicky Sinclair PGA
(@nickysinclair) reported
from
Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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kelly marie sanders
(@KellyMSanders) reported
from
Bracknell, England
@O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Greg Meeres
(@akasha303) reported
from
Twyford, England
@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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carly🦋🩵
(@darIingcarly) reported
HEY @o2 @TheO2 WHY AFTER 10AM DOES YOU ACCESSIBLE PHONELINE STILL SAY PRESALE IS SOLD OUT AND CALL BACK FOR GENERAL SALE AT 10AM ON THE 18TH AS IF IT ISNT PAST 10 AND PROCEED TO HANG UP??? THIS IS NOT ACCESSIBLE!!!!!!!
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gavin risbridger
(@gavris) reported
@O2 on holiday in Norfolk uk and the service is soooo bad if I’m lucky I get E on a 5g iPhone what is going on!!!!
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Me
(@richecc1) reported
@O2 Rung up, emailed, online chat and tweeted. Getting fed up now how do you turn off the shite voicemail you have changed to 1760 doesn’t turn it off. Any ideas ? Poor service since Virginmedia got involved.
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em💫🏴☠️
(@emmacrowder5) reported
@O2 your upgrade system and customer service is #shocking
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Gary Thorn
(@GaryThorn) reported
@virginmedia are an absolute disgrace! Because of their new requirement to link my Virgin account to my @O2 account online I can’t get access and it’s causing me serious issues! There online chat is a joke too
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Matt F
(@mbaron71) reported
@O2 Trying to sign in to my account online and just getting an error, whats going on?
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robrad74
(@robbierad2k) reported
@O2 what the heck is the use of being the first person in my city to make a pre-order of the new iPhone 17 pro max and I mean the first after your system crash to be told I’ll get it on release day to then check my order update an says “3 weeks” like wtf is the use.
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Benjamin Webster
(@benjaminlfc) reported
@curtis_harper @O2 They still use DPD. Mine came with DHL though, the issue with them is like you say, you get no notification and the tracking link is so unreliable, starts off telling you what drop you are with a map that tells you which drop the driver is on and your one hour time slot, unfortunately the map eventually disappears and you just have the one hour time slot but DHL drivers aren’t made to stick to the time slots so they can turn up anytime
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𝐌𝐚 𝐍𝐮𝐞𝐥 ★
(@emmyx4pf) reported
@Yarlo_WTF @MisterMayD @O2 aswr you be bad person 😭
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Joel
(@JulioSwarvay) reported
@O2 Do you have a specialist customer service team where I can talk to the same person? One of your customer service team completely botched a transfer of ownership and I have spent 3 hours on the phone with them passing the buck to each other! #badcustomerservice