O2 Outage Report in Camberley, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Camberley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Camberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Camberley, Surrey, England
The most recent O2 outage reports came from the following cities: Sandhurst, Slough, Pirbright, Ascot and Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Sandhurst |
Phone | |
| Slough |
Phone | |
| Pirbright |
Phone | |
| Slough |
Phone | |
| Ascot |
Phone | |
| Reading |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Camberley, England
Latest outage, problems and issue reports in Camberley and nearby locations:
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Ann
(@AnnKerridge) reported
from
Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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Dan Patel
(@dan_patel90) reported
from
Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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peter
(@peter33266430) reported
from
Slough, England
@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Carl
(@_carljenkins_) reported
@O2 You think I've not tried any of that over the past year? Network is unusable in my area despite repairs being made on a local mast. Problems have only been over the past year and nothing is being done to fix them. I'll be switching to a network that has working 4g & 5g were I am
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Dave Smith
(@PClarke55) reported
@O2 Don’t go to O2 they debited my daughters account for 30 pounds for a new phone. Did not give her the right documents and now over 1.5hours on phone getting the run around. No service go to EE or Vodafone least they are organised.
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DBCRYAN
(@DBC_RYANGAMING) reported
@cajogos @O2 mate 02 are **** ive spoken to them 3 times with the same issue each time ive been assured they have sorted it only to get the same problem everytime
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Michelle Penna
(@MichellePenna10) reported
Tried to speak with @O2 online chat as the Brighton store NEVER answer the phone(have tried over 30 times since Saturday) and their advice was to call the Brighton store!! Absolute waste of my time and perfect example of not actually listening to a customer
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Michael Dean
(@Michael_JDean) reported
Having real trouble getting through on the phone to @O2 😔
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Howay maan!
(@toonharveylass) reported
@O2 Hi. I upgraded my sim only in July and part of the offer was a £50 digital giftcard. I reveived an email to register this but had nothing since. 3 other people i know did this upgrade offer aswell and have heard nothing either. Can you help please? Thankyou.
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Srikant Ravuri
(@rsrikigrps) reported
@O2 One of your customer service deactivated by number when I wanted to take out additional contract and now I am left without a number for the last 5 days. Been calling "202" several times but no help, waiting for a manager's call for the last 4 days. is this level of service?
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Kartik Chandrasekhar
(@kartik_cs) reported
@O2 Hi, could I please know why I got a reply within 2 minutes of my original and no follow up after that? I want to know how to make a complaint. I spoke to one of your colleagues on Live Chat, but that wasted 30 minutes of my time and I still don’t know what the issue is.
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Nicola Hemphill
(@nicolahemphill1) reported
I changed my mobile to @O2 and have had H+ data since! im supposed to have 5g or at least 4g. Beginning to wish I had stayed with ee because the Internet is terrible
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Frosty
(@FrostyFrosty_) reported
@O2 Called and got through to someone. They’ve received no notification that my order will be at the store and then said it’ll be unlikely my phone will be in soon. Absolute shambles of a company. Disgraceful customer service.