O2 Outage Report in Camberley, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Camberley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Camberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (24%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Camberley, Surrey, England
The most recent O2 outage reports came from the following cities: Woking, Guildford, Sandhurst, Reading, Bracknell, Slough and Camberley.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Camberley, England
Latest outage, problems and issue reports in Camberley and nearby locations:
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Georgie Tongue (@SaintGeorgie) reported from Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Toby (@tobyd360) reported from Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Jonathan Holmes (@JonsBusPics) reported from Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Eoin Charles (@ecsg1798) reported from Reading, England
@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Nina Van Driel (@ninavdbennett) reported from Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Avigazed (@Avigazed) reported from Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England
Help me please, @O2
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peter (@peter33266430) reported from Slough, England
@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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markstevens (@markjs10) reported from Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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sally (@sally290718) reported from Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Ann (@AnnKerridge) reported from Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Eoghan (@owengmusic) reported from Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Ross Brown (@RossBrown1_1) reported from Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Dan Patel (@dan_patel90) reported from Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Eoin Charles (@ecsg1798) reported from Reading, England
@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Clarke (@AaronClarke87) reported
@O2 Is there an issue at the moment? I'm unable to make or receive calls. I'm in Barow in furness.
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chloe mcintosh (@Chlomacintosh) reported
@mansonlady07 @O2 I’ve called customer services who have told me it’s my sim that is the issue but cannot see how that is the case of others are experiencing the same problem?! @O2 what is happening???!!!
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J (@lilmunkee) reported
@O2 maybe release tickets throughout the day so there's not a sudden rush and makes it fairer for everyone? As something is definitely not right at the moment! It never used to be this bad.
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Scott Allan (@scottallan76) reported
@O2 I've been on Live Help trying to talk about upgrading to the S23 Ultra and 45 minutes in we are finally getting through security!!! Why the delays?? Maybe it's time to go to @ee or @VodafoneUK
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Matt Brooks (@mattbrooks_UK) reported
@O2 @Dani_A_01000011 There aren’t tickets, have been checking since 10am. Have no idea why it’s always so problematic with o2. Also never received the code to login on desktop and requested it twice. This isn’t a benefit, just a waste of time 😩
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Howie (@howieweiner) reported
Hi @o2 any chance you can reply to my DM? There does not seem to be any othr way to speak to a human about my billing issue and I'd like some money back and to find out how to cancel the supposedly free 3 month Disney+ trial that you are charging me for. Not impressed
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chloe mcintosh (@Chlomacintosh) reported
@O2 can you respond to me??? Called your customer services who are adamant there isn’t an issue whilst Twitter is saying something different…need clarification before heading all the way into town for a new sim !
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Luke Marsden (@LukeAMarsden) reported
@dnb81 @O2 I've clicked the link they gave me and it said there's a mast nearby that's not working. But it seems to be a problem across the country
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MICHAEL JIBSON (@mikejibson) reported
Is @O2 down? I can’t make or receive any calls? Anyone else having this issue or have info?
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Debra Hearnden (@debraanne11) reported
@O2 husbands phone not working. In a queue on landline been hanging on for 10 minutes. Better things to do on a work day