O2 Outage Report in Farnham, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Farnham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (23%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Farnham, Surrey, England
The most recent O2 outage reports came from the following cities: Sandhurst, Guildford and Camberley.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Phone | |
| Camberley |
Total Blackout | |
| Woking |
Internet | |
| Lightwater |
Phone | |
| Guildford |
Phone | |
| Woking |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Ann Walter
(@Muppetham) reported
from
Sandhurst, England
@O2 priority app not working all morning ..why? Desperately wanted to get tickets for two events and blown it due to your app not working..constantly
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Susan Ralph
(@SusanRalph21) reported
from
Farnham, England
@scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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DaySack_
(@Daysack_) reported
from
Fleet, England
@O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯
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Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Poutine
(@_PoutinePoutine) reported
The highly anticipated Quarter Final for worst customer service on earth is here First up: @O2 vs @Homebase_uk For a spot in the semi final, get voting!
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Natasha Eustace
(@Tasheeust) reported
@O2 want everyone know how shocking your customer service is & your signal! 5th person on the phone now because signal is so bad their end! How do I resolve the problem of u over charging me every month if your advisors can’t hear me!!!! 3rd call to resolve it and still not done!
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Sian
(@sianricha) reported
@O2 customer service is shocking. I’m paying for a ‘phone I’ve been unable to use since July. My complaint isn’t being dealt with properly and now I can’t get hold of anyone to sort it out!!
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Simon Bates
(@Simon_Bates_) reported
from
Bethersden, England
@O2 is there a fault in the TN263BN area? On your website it says that the service is working fully, but I’m getting 3G and also ‘E’. There has to be a fault? This isn’t normal service for this area.
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MD
(@M_Dos78) reported
To all @O2 customer, be aware that o2 staff are calling customer and upgrading their account without their consent and ordering them new phones. The scammers are calling from 08080020202, this is o2’s customer sales number. @actionfrauduk @financialombuds
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MD
(@M_Dos78) reported
To all @O2 customer, be aware that o2 staff are calling customer and upgrading their account without their consent and ordering them new phones. The scammers are calling from 08080020202, this is o2’s customer sales number.
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Carly Meaden
(@CarlyMeaden) reported
@O2 I’ve just received my new iPhone and part of the deal was to return my old phone for recycle. I’ve not received any instructions or packaging to do this. Please can you help??
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Chloe Isaac
(@chloeisaac2) reported
@O2 Customer Service is appalling. Trying to speak with someone for help with my account is impossible. Customer Service send me to store, store tell me they can’t help and it needs to be Customer Service
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Pete Smith
(@PeterDavidSmith) reported
@O2 very bad customer service, unbelievable waste of time even speaking to them!! Sales advisor in shop totally misled me about changing provider and now your getting snotty with me!!
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John B Good
(@HannanCade) reported
@O2 tried to talk to chat support to sort out my problem that upgrading to a new plan. It was actually a data plan without ability to make or receive calls. Not stated when upgrading, or explained. Now am stuck with a useless 3 year contract and you cant help. leaving o2 asap