O2

O2 Outage Report in Haslemere, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Haslemere, Surrey, England 02/01/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • ollieeden Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • GhadeerAhmed96 Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, England

    Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • Thursley Jackie Malton (@Thursley) reported from Thursley, England

    @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • laracking ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Harjieeee ਹਰਜ (@Harjieeee) reported

    @O2 The signal is getting worse day by day can’t even open the app

  • DarranCreese DC (@DarranCreese) reported

    @O2 I have filled in a form on the o2 website too, can you help me find out if the switch will now happen please?

  • bvanegghen 𝓑𝓸𝓫𝓫𝔂 𝓸𝓵𝓭 𝓑𝓸𝔂 🍺 🇬🇧 (@bvanegghen) reported

    @O2 Why not improve your network first, it’s shite.

  • ITgeekess Ess (@ITgeekess) reported

    @hollandphil35 @O2 So wifi calling hasn't made things any better. Glad it's worked for you. We have Virgin for our Internet. Wonder if I can use their network now the two have partnered 🤔

  • adrifing adrifing (@adrifing) reported

    @O2 tried to message you guys before still haven't answered here, had the worst customer service experience yet with you guys. Women just threw me back into a queue log and didn't answer any questions. Add to that you don't even know where my phone is or when I get it.

  • Tashanneking Tasha ✨🌻 (@Tashanneking) reported

    Phoned @O2 3 weeks ago in regards to fraudlent accounts being set up in my name and spent 30 minutes filling in a form to be told i’d hear a response in 5-10 working days…. To then be presented with multiple letters chasing money and when I phoned customer service (cont)

  • arpita07_dutta Arpita Dutta (@arpita07_dutta) reported

    @O2 Very very pathetic customer service and other services, no one cares to respond

  • BFleszar Bartek Fleszar (@BFleszar) reported

    @O2 signal is poor

  • ITgeekess Ess (@ITgeekess) reported

    @O2 It is pretty ace. I'm just at a point where I may potentially give it up bcus no one can hear what I'm saying when I'm on the phone to them cos signal in house is 😫

  • Jasmyn_1D Jasmyn Rich ♔ (@Jasmyn_1D) reported

    @O2 I’ve just received 20 messages from you, 10 saying *SECURITY WARNING* The one-time code you requested will arrive shortly… then 10 saying *Be alert to fraud* NEVER share this code.. I’m not even with you I’m with @ThreeUK what does this mean? They were all received in 1 min