O2

O2 Outage Report in Haslemere, Surrey, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Haslemere, Surrey, England 01/28/2026 10:25

January 28: Problems at O2

O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • ollieeden Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • laracking ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CJ012126 Chris J (@CJ012126) reported

    @O2 What a joke , no internet for four weeks apparently the issue is resolved. It’s not !!! And then they put prices up massively . Why am I paying when I don’t receive what I am paying for , 12 months and counting until I can leave your company and never come back! Joke

  • Ginger_Tucci Ginger Tucci (@Ginger_Tucci) reported

    @CodeAmidCoffee @O2 @EE At least on EE you can use you phone - the reception is great on my iPad & my work phone on EE - o2 are charging a premium for a service they can’t provide & is unusable.

  • hamster893 Dave Hammond (@hamster893) reported

    @O2 But will you ? Because right now after spending the last half a year trying to rectify issue after issue it's now really costing me. @MarkEvansO2

  • ALegend19 Christopher Norman (@ALegend19) reported

    @Ginger_Tucci @O2 making calls locally in Swansea is terrible. can hardly hear each other

  • Ha97157054 Ha (@Ha97157054) reported

    @O2 hi why is my odeon voucher not working ???

  • CodeAmidCoffee 𝗣𝗮𝘂𝗹 (Sign name: Puppet) 🇺🇦💙💛 (@CodeAmidCoffee) reported

    @Ginger_Tucci @O2 @ee want 14.4%. Robbing bastards!! The staff won't get that it pay rises. Apparently I'm essentially paying for infrastructure as more people join the network. Not at those prices!! I'll be going SIM only when I'm out of contract to save some money!

  • Ginger_Tucci Ginger Tucci (@Ginger_Tucci) reported

    @LordImmunitas @O2 It’s appallingly bad. How are they not embarrassed to be asking for more money? I’m always asking for wifi because my phone just doesn’t work.

  • girlinjail girlinjail 💙 (@girlinjail) reported

    @Ginger_Tucci @O2 Mine too!!!! I’m with O2 and I live in central London and half the time it says I have like full G4 signal but like, nothing works. Wtf? I assumed it was my crappy old phone.

  • Delreyphotos Rogelio Toledo (@Delreyphotos) reported

    @ft710pete @O2 Talk to @iFox97 they helped me when support services wouldn’t help me🥺..

  • hapidaeco Hapidaeco (@hapidaeco) reported

    @O2 I cannot make calls on my phone or get mobile data. I've tried so the fixes on O2 site and Ssmsung suggestions and no result. Please can you help. Thanks