O2

O2 Outage Report in Haslemere, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Haslemere, Surrey, England 02/05/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • ollieeden Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • Thursley Jackie Malton (@Thursley) reported from Thursley, England

    @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • laracking ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jasonpl J (@jasonpl) reported

    @BruceDevlin @O2 100% success rate they hang up. Particularly those asking about broadband .

  • fey371 fey37 (@fey371) reported

    @O2 She is already on another Polish network. She is in fact unable to make calls- she cannot call customer services herself and no one is able to call on her behalf hence why I have resorted to twitter.

  • KT_Hurt13 Katy Hurt (@KT_Hurt13) reported

    @O2 Was on hold for over an hour and just got disconnected. Any chance you have anyone working to help with customer support?

  • chris_woodey Chris Woodey (@chris_woodey) reported

    @O2 not down with the #o2priority campaign, partnering with @McDonalds a leading corporate in the destruction of the #amazonrainforest. Thoughts @GreenpeaceUK ?!

  • K1ngDev538 K1ngDev538 (@K1ngDev538) reported

    @O2 After being on the phone for ages, O2 decided to abruptly hang up on me. Congratulations O2 you win the award for worst customer service in the whole wide world.

  • dirjeffsmith Jeff Smith 🇬🇧🇬🇭 (@dirjeffsmith) reported

    @O2 so I’ve been waiting on the phone for 50mins, only for customer service to pick up and lock off 👏🏾👏🏾👏🏾👏🏾 You guys deserve an award for the worst customer service in history kmt

  • ________Khaled Khaled (@________Khaled) reported

    @O2 Hi, I;ve ordered some headphones today but got an email they are no longer in stock. How do i cancel my order?

  • tonyrob77 Tony (@tonyrob77) reported

    @O2 your customer service is absolute horrendous. Wasted 1 hour on the phone today trying to solve a problem that you created in the first place and had to give up after being passed from one person to another and then running out of time.

  • _gattopia 🐙✨𝒿𝒶𝒹𝑒𝓎 🎄🐙 she / her 🌸 (@_gattopia) reported

    I should be resting not dealing with @O2 who are useless & can’t help no matter how many times you explain you need signal for covid results…all they come back with is ‘go to a store or borrow a friend or families phone’ so O2 actively encourage potential of passing onto others.

  • sttushhh rakesh solanki (@sttushhh) reported

    @O2 can't believe the terrible service you guys provide. Made numerous calls since yesterday morning. Wait for over 30 minutes get through to someone who takes you through security puts you on hold and then after waiting for ages, get disconnected. What is going on?