O2 Outage Report in Haslemere, Surrey, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Haslemere, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 07: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (29%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Haslemere, Surrey, England
The most recent O2 outage reports came from the following cities: Pulborough and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 Pulborough |
Phone | |
| Guildford |
Phone | |
| Guildford |
Phone | |
| Guildford |
Phone | |
| Cranleigh |
Phone | |
| Liss |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Haslemere, England
Latest outage, problems and issue reports in Haslemere and nearby locations:
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Susan Ralph
(@SusanRalph21) reported
from
Farnham, England
@scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Adeola Omisore
(@Ade88ola) reported
O2 customer centre: shameful abrogation of duty, lower than low, 45 mins waiting for response to calls; cut off immediately before one can speak, the another 32 mins wait same thing @Ofcom how does @O2 get away with this exceedingly poor service?
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David
(@David77353500) reported
@O2 why do you have such poor customer service? I need my PAC code and can't get it. I have been on 2 separate long calls and have been hung up on.
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Elisa
(@elisaescapes) reported
@O2 I am switching from 02 PAYG to Pay Monthly and I want to keep my old phone number. The online form to make the request keeps giving me an error when I try to save and submit the request. Is this something you can help me with?
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Nicola Maddox
(@NicolaMaddox6) reported
@O2 I only started the complaint in June 2019. Not that long ago then.
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Ayomide Isreal
(@EDIMOYA906) reported
@O2 a customer sale called me on an offer free 3month unlimited text and data After l could opt out , she said it would be easier too set up direct debit . The sim was delivered too my home but l didn't use the sim. Cancelled my direct debit. got a letter today saying 658 debt.
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VAS LEON
(@thisisvasleon) reported
@o2 help your boy out please G! Everytime it says 4G it’s calm. It works. Anytime I see 5G on my screen it’s lacking. Not working. 5G honestly needs to pattern up. How we fixing this issue? It’s been years now. 🧐
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Jonas Twothieves
(@2thieves) reported
@O2 What other phone company denies service for long periods of time, endangering health and financial wellbeing?
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Jay T
(@JayT6688) reported
Been an @O2 customer for over 20 years and I ring up to accept a quote from before NY and they refuse to honour it and stuck another £7 on a month. Joke of a company. Leaving asap
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Will Nicholls
(@WRNicholls) reported
@O2 2/2 but because it’s not working on O2 yet, I imagine that’ll delay the port back to EE. The initial port to O2 was completed on 4th jan, then failed that night.
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Nicola Maddox
(@NicolaMaddox6) reported
@O2 O2: The never ending refund saga.