O2

O2 Outage Report in Haslemere, Surrey, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Haslemere, Surrey, England 01/26/2026 00:05

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • GhadeerAhmed96 Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, England

    Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

  • ollieeden Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • laracking ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • Thursley Jackie Malton (@Thursley) reported from Thursley, England

    @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Matt_Greenwings Matt Berry (@Matt_Greenwings) reported

    @thenewgalaxy @O2 Bit of a sneaky one that. I must be lucky, never get any. Either lucky or it’s down to the individual networks and lack of security / action to stop them?

  • Tonyprescott101 Tony Prescott (@Tonyprescott101) reported

    @virginmedia incredible(sarcasm)service. Issue with my broadband since I’ve changed my contract, call customer services. Told no issues, advised the way to fix(none issues) is 3 Wi-Fi extenders and a 12 month mobile @O2 contract that I don’t need. What a Wednesday!

  • Charlottmansell Charlotte Mansell (@Charlottmansell) reported

    @O2 I would try but the link won’t load because of how terrible the 4g is!!!!!!! Is it always like this??

  • Charlottmansell Charlotte Mansell (@Charlottmansell) reported

    @O2 just switched to you forced by @virginmedia and I have full bars 4g yet it’s not working???? What is wrong with your service?? Please sort it out

  • TinkMissy Missy Tink (@TinkMissy) reported

    @O2 Happens everywhere I go with no Wi-Fi, raised this issue with yourselves in July and it’s still not resolved, still not spoke to a manager an still being told it’s the service, yet no one else in my house has the same problem

  • Castillo1st_ Castillo (@Castillo1st_) reported

    @O2 your call centre is ****, 5 calls with different answers. Need that refund brav🧐

  • GRuztee Oliver Perry (@GRuztee) reported

    @O2 absolutely poor service from these people! Making me wait a day or 2 for a response left me without mobile signal for 12 days now and still expect full payment for a service not provided!!?

  • Vijay_781 ᐯIᒍᗩY ☬ (@Vijay_781) reported

    @O2 hi, I’m trying to book an odeon ticket for this Saturday using the priorities code but keep getting ‘The voucher number is incorrect’. Never had an issue before when it used to be Sun/Mon only

  • askthedood KevyD (@askthedood) reported

    What is frustrating is that with all our other changes in network in the past we’ve never had any issues. With @O2 I can’t say that at all atm which is a little disappointing.

  • pwalsby peter (@pwalsby) reported

    @O2 thanks to your “improvements” to your network in my local area I have now had virtually no signal in my home town for nearly 3 weeks now. Disgraceful