O2 Outage Report in Haslemere, Surrey, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Haslemere, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (21%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Haslemere, Surrey, England
The most recent O2 outage reports came from the following cities: Guildford, Aldershot and Farnham.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| Aldershot |
Phone | |
| Farnham |
Phone | |
| Cranleigh |
Phone | |
| Godalming |
Phone | |
| Godalming |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Haslemere, England
Latest outage, problems and issue reports in Haslemere and nearby locations:
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Smith
(@woodstockdexter) reported
@O2 Amazing customer service today via your messaging service! You have some great people working for you.
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Slippery Biscuit
(@_AllTheSocials_) reported
@EE I am currently with @O2 but I plan to switch when my contract is up. I’d like to try your service for a month as an eSim on my iPhone. Especially since you say there is 5G here. Whats the cheapest option to try it out?
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Chloe Lea-Ann Steward 🦋
(@ChloeLeaAnnSte1) reported
@O2 @tescomobile network been down all day and you it may not be back until Thursday. Cant even call 111. As someone who really suffers with mental this is extremely dangerous As I can not get the support if I need it.
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Jim
(@JB51887913) reported
@britesparc @O2 No service in Southampton all day?
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Sam Potts
(@SamPott28084244) reported
@O2 hi I just ordered a new phone and I put the wrong email address in the guy on the O2 line was saying he didn't want to help me cause he didn't know what he was doing and told me to go in store but I can't collect without the collection paper work please help me?
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Marketing Jam
(@NetMarketingJam) reported
@JimConnolly @tescomobile @O2 Have the sorted the problem out yet James?
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lofty 🌈
(@osnapitzbella) reported
@O2 can someone please help me
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lisa-jane franklin
(@rnbcinderella) reported
@O2 hi...I'm going around in circles with account not verified problem.Neither customer services nor in-store have been able to fix it
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Lindsey
(@Lindsey01416157) reported
@O2 can I cancel my contract without calling ?? … twice now I’ve called and the wait is over an hour
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Haylz Franklin 🇺🇦
(@HaylzFranklin) reported
@O2 is an absolute joke! Been having issues with my phone. Contacted them yesterday and they said they would send a new SIM out. Said nitjing about CANCELLING my current SIM. Currently without a working phone which Ive just needed in an emergency. Thanks O2!