O2

O2 Outage Report in Haslemere, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Haslemere, Surrey, England 11/28/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Haslemere, Surrey, England

The most recent O2 outage reports came from the following cities: Cranleigh, Godalming and Pulborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomCranleigh Phone
United KingdomGodalming Phone
United KingdomGodalming Phone
United KingdomPulborough Phone
United KingdomGuildford Phone
United KingdomGuildford Phone

Community Discussion

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O2 Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TonyDennis10 Tony Dennis (@TonyDennis10) reported

    @O2 after 20 years a customer I’m leaving. Customer Service is a total shambles.

  • Mustafa_azawy95 Mustafa Al-Azawy (@Mustafa_azawy95) reported

    @O2 I got charged £104.98 but my Tariff is only £10pcm. Your customer service is the worst their is on the market. Shame on you @O2 !

  • welshapplefan Rob T (@welshapplefan) reported

    @O2 I have a complaint and have already tweeted and DM’d you. Can someone contact me please or do you ignore complaints on twitter like your call centre staff ignore complaints on telephone calls?

  • tom_pinnock54 Tom Pinnock (@tom_pinnock54) reported

    Hi @O2, how do I order an esim pack please? There's no option for it online or in the app. I'm currently on hold for customer services but it's just playing some really horrible music at me.

  • Michelle_stt Michelle Kilgariff (@Michelle_stt) reported

    @O2 signal in our area last month was down for over 3 weeks. Told the issues won’t happen again as they’ve fixed it (been ongoing for years) got a text to say the mast is down again and will be fixed the 12th then 13th and now the 20th. This is absolutely ridiculous now

  • cocktailqueen87 Laura_Lou (@cocktailqueen87) reported

    @O2 help please my new tariff was moved over last week, I was assured my @virginmedia bolt on would carry over but it's not showing. Was also promised a few other things and not come through either #consumerduty @TheFCA

  • JasonCrimmins17 Jason Crimmins (@JasonCrimmins17) reported

    @O2 2023: Can’t get a signal

  • IVP_SUCKS OSRS bhaskar (@IVP_SUCKS) reported

    @O2 2023: network is busy in my area so can't make phone calls

  • EmsyTatts Emma (@EmsyTatts) reported

    So disappointed with @o2. I got talked into changing my contract in December and now been hit with a huge bill for being abroad. I’ve always had O2 travel on my account and wasn’t told this was being removed. Time for a contract change after being a loyal customer for 25 years.

  • Ya_Mudda_ Ya Mudda (@Ya_Mudda_) reported

    @O2 been on hold to 202 for hours now trying to cancel my contract - do you intentionally make this difficult so people just give up?