O2

O2 Outage Report in Haslemere, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Haslemere, Surrey, England 08/15/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Haslemere, Surrey, England

The most recent O2 outage reports came from the following cities: Guildford and Farnham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGuildford Phone
United KingdomGuildford Phone
United KingdomCranleigh Phone
United KingdomLiss Phone
United KingdomCranleigh Wi-fi
United KingdomGuildford Phone

Community Discussion

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O2 Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SelineMcintyre seline Bower (@SelineMcintyre) reported

    @O2 is there anyone in the customer services been waiting 45 minutes

  • gomark Mark! (The Herald Angels Sing) (@gomark) reported

    Hi @Twitch gang - is there ANY way to access my 2FA-protected account while my phone is bricked? @O2 been working on a mast near me for a week, & I've had literally zero signal the whole time. Don't think I can complete inital setup of a desktop 2FA app for same reason. Stumped.

  • katdon237 Katherine Donnelly (@katdon237) reported

    @O2 hi both mine and my mums phones are saying "not registered on network" when trying to make calls, both phones are on o2 network. Tried rebooting with no luck. Any solutions?

  • PteachLead pteach lead (@PteachLead) reported

    @O2 can someone help? I had an email to say my phone was in the shop@to collect, went to idk it up and it wasn’t there! I’m trying to get you to send another to my home address but no one will help me.

  • GeorginaClarex Georgina (@GeorginaClarex) reported

    @O2 can you explain why I pay you £50 a month and I can’t even make or receive calls because of some “mast being Down” it’s beyond a joke now ! you haven’t addressed the problem and I can’t seem to even physically speak to anyone at o2 because you aren’t answering!! Disgusted

  • djcroker David Croker (@djcroker) reported

    Now @o2 are billing me for a phone I don't have. Absolutely laughable! I cannot get through to anyone. Someone please call me to sort. Not sure why I should be the one to make the call and wait an hour to speak to someone. #o2 #PleaseRT #help

  • jak_maxwell Jak Maxwell (@jak_maxwell) reported

    @O2 No, that's unacceptable. I want to cancel and I'm advising you of this so you can take this as my 30 days notice and my direct debit is being cancelled next. I'm sure you'll manage to make contact when you need the payment. Shocking.

  • dapperVentley dapperVently (@dapperVentley) reported

    @o2 I am still waiting to speak to someone so that I can cancel my contract all I get your call is going to be handled shortly for the last 44.44 mins!!!!!!!!!!!!!

  • HerNameIsL0la Lola (@HerNameIsL0la) reported

    Omgosh I didn’t know how bad @O2 were until this month. The customer service I’ve received has been appalling. I’ve spoken to three different agents and not one of them have called back like they promised to do. They have not solved my problem at all!!!

  • KarenMaxwell167 Karen Maxwell (@KarenMaxwell167) reported

    @O2 why does your header say open till 10pm but trying to call cancellations says 8pm? Please don't insult me with one of your pre-prepared messages saying you're busier than usual. If you don't allow customers to cancel then you're in breach of the contract.