O2

O2 Outage Report in Haslemere, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Haslemere, Surrey, England 02/24/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • ollieeden Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • GhadeerAhmed96 Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, England

    Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

  • turningleftfor Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • laracking ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • Thursley Jackie Malton (@Thursley) reported from Thursley, England

    @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • danryder0 Daniel Ryder (@danryder0) reported

    @O2 no service for 6 weeks - agent tells me on 06/04 “let’s think positive thoughts and hope it’s sorted soon” - I get a txt today next review will be 22/04 - twice Iv been holding for retentions to leave and twice they have hung up after 30 min waits #terribleservice #o2

  • SHaywardZA S H (@SHaywardZA) reported

    @O2 hi. My international roaming is not working. I am currently in Italy using an IPhone. Please advise.

  • AndreasMaragkos Andreas Maragkos (@AndreasMaragkos) reported

    @virginmedia & @O2 seriously sort it out! No broadband and no mobile signal whatsoever since last night in so15?! Second time within a week over 24 hours without signal?! Not cute!

  • FreneticZombie Dean Jones (@FreneticZombie) reported

    @O2 Hello? I still need help with my account

  • Caeoleth James Pearson (@Caeoleth) reported

    @o2 have some of the worst customer service I've even seen (and I work in IT). Nearly an hour speaking to 3 separate people, and final CS rep ends the chat because 'it was going round in circles and he had to deal with other customers'. No explanation for original query. Useless

  • RvnCharlotte Charlotte Ottewill RVN (@RvnCharlotte) reported

    @MoneySavingExp @O2 sent me a bottle of champagne once for being a loyal customer. Was well chuffed 🍾🤩🥂

  • brainyhgs gudiya khandelwal (@brainyhgs) reported

    @FreneticZombie @O2 Honestly there's not a bot reply that will help you get back on your account Try contacting realrecovery01 on Instagram, he's a Snapchat employee sure he'll help you out

  • stublack67 Stuart Black (@stublack67) reported

    @O2 despite taking out 2 sim plans as a virgin customer totally disappointed in service. Cancelling both despite great call and internet speeds.

  • SHaywardZA S H (@SHaywardZA) reported

    @O2 Connects to Tim. WhatsApp does not work and send waiting for network even though it has full signal and says 3g. I will certainly be cancelling this contract when it comes to an end.

  • AndrewK20032012 Andre Ritter 🗡🌑 (@AndrewK20032012) reported

    @O2 how the hell do I stop receiving someone else's post from you people? I've returned a lot of these and nothing happens. Surely this is a waste of paper and that is apparently bad for the environment.