O2

O2 Outage Report in Haslemere, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Haslemere, Surrey, England 02/17/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • laracking ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Markcorby4 TRY HARD WRECKER (@Markcorby4) reported

    @O2 Well advertise it on tv all I see is sell sell sell from you and I've been a loyal o2 customer for 15 yrs 40 GB isnt much data at all @EE are offering unlimited data?

  • GarlandTraining 💙 Chris Garland Training • Feed your curiosity (@GarlandTraining) reported

    For all those who've been calling me today, on behalf of @O2 I apologise. It seems that wifi calling isn't activated by default, so despite living in a town & a maximum of 1km from two masts, I have next to no signal today. 🤬

  • emmacameron2890 Emma Cameron (@emmacameron2890) reported

    @O2 please tell me how I can speak to someone at customer services about my bill. I’ve phoned twice and cannot speak to anyone. Online isn’t any help either. It’s very frustrating

  • HarryHu15011390 Harry Hudson (@HarryHu15011390) reported

    @O2 No I’m in contract. O2 want to charge me a massive amount for leaving when you literally admit the mast has been down for months - but all I can do is sit and wait for it to be fixed. I’m paying full price for 0 service at home, can’t use my phone until I leave the house

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 @O2 when a O2 customer pays off their device plan they are out of contract as soon as the phone is paid off?

  • irbrooks1 Ian Brooks (@irbrooks1) reported

    @O2 Hi some contacts receive my text but i don't get there reply and vice versa. Its a bit random as the problem contacts are on various networks and handsets. Yesterday i could send and receive from my wife today she gets my text but i can't receive her reply. I have a Samsung S10

  • BadgerFarr Matt Farr (@BadgerFarr) reported

    @O2 @AdamPayoux I'm having the same issue! Can't call them, the number goes dead, can't log in, the screen just keeps spinning and my phone was also received last week!

  • Book_Nut25 Jeannine Lord (@Book_Nut25) reported

    @O2 I am trying to pay off my device plan, which I can only do on the phone but I can’t get through to a person. What the hell is going on? Please help!

  • maimyacnh maimy (@maimyacnh) reported

    @O2 hi can someone help please tried ringing and the automated woman just keeps saying bye and hanging up. Help

  • tatiana48536425 tatiana (@tatiana48536425) reported

    @O2 I will carry on tweeting until any of your poor staff actions my request.