O2 Outage Report in Haslemere, Surrey, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Haslemere, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Haslemere, England
Latest outage, problems and issue reports in Haslemere and nearby locations:
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Howard Keane
(@codemonkey3350) reported
How rude @O2 really are! Patronising me to try to gain some kind of control over the situation. Your network is terrible, your customer service is terrible, and your service in general is abhorrent
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barbie doll ✨
(@barbsladkova) reported
@leermarkham @StaceDeRoeper @O2 I even went into the store and somehow, when trying to help, the employee locked me out of my account…
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Hollieeee 😎
(@HolzyFerrell) reported
@O2 please sort out your network in the NP20/NP10 area I've had nothing but issues for almost 2 weeks!
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Phil McCabe
(@philmcc1875) reported
@O2 tried to switch phones for the family from Vodafone, possibly the worst decision ever.
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LHOWARD
(@carpediumum) reported
@O2 Please can you help I cannot seem to use 3 or 4G in France it was fine in Amsterdam but not here 🤔 please can you help urgently I am travelling alone and cannot use my data!! I have tried messaging on my02 which is 24/7 think not!
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jenni
(@jennimarjoram) reported
@O2 I’m disgusted with the treatment we have received from o2. They are a heartless company who have nothing in place to help those who fall ill and can no longer speak for themselves. Shocking customer service and lack of consideration to help those who have a dying relative.
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v mwenye
(@vic101072) reported
@O2 O2 has poor customer service and will never resolve a complaint, I have o2 , never to take a contract with them. They have mistreated me. Theydefended incompetent staff , instead of retraining them. Thick before you get a contract with them. That's my review.
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Mike Kuklenko
(@MikeKuklenko) reported
@O2 new o2 phone is broken, contract with o2, your Cheltenham shop told me to contact you direct to get it replaced. 90 min queue (!!!!) on phone hence DM here.
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Larry Lemon
(@larrylemonmaths) reported
Atrocious service from @O2 . They took my local mast down so the internet I needed for my business stopped working overnight. But apparently I still have to pay for the next 30 days even though they’re not providing me with the service I’m paying for.
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Jim Kilpatrick
(@TheJiiMReaper) reported
@O2 good evening 02, I'm wondering if you could help, I still have around 9 months contract with you, but my phone is super slow, some apps barely load, I get messaged several days later, and it's all round lagging on every app. I've had it looked at, and it's not improved?