O2

O2 Outage Report in Haslemere, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Haslemere, Surrey, England 02/21/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • laracking ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • ollieeden Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • Thursley Jackie Malton (@Thursley) reported from Thursley, England

    @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Miss_Sherlolly Miss Sherlolly (@Miss_Sherlolly) reported

    @MartinSLewis I mean technically with @O2 I'm paying £26 for my airtime and then more for my device plan. So it depends if you mean just for the network or both? When I look at the new deals, the one I'm on is still the best.

  • BertieCollinsX Bertie Collins (@BertieCollinsX) reported

    @MartinSLewis I'm with @O2, they're ok, I do have unlimited plan on an S22 Ultra. Only issue I have is my signal is mediocre in my area & the mast is ALWAYS going down!

  • BTTFRS1 Bells and Two Tones (@BTTFRS1) reported

    @O2 will you ever have anyone who can deal with business accounts at your High Wycombe store? Every Time I go in I get the same crap that there is no one capable of dealing with business accounts!!!! Is it that hard to give all staff business logins?

  • gingerllama79 Toby Briggs (@gingerllama79) reported

    @O2 Or maybe focus on your Customer Services and Complaints department doing their job properly first time. Took 4 weeks for a refund to be raised when the Complaints handler said on the phone that he was doing it immediately 👀

  • ProPhotographyP prophotographypicture📸 (@ProPhotographyP) reported

    @O2 Plus you 5g has been terrible in Birmingham keep on getting 3G all the time

  • MikePerrin78 Mike Perrin (@MikePerrin78) reported

    30 mins waiting to speak to an someone @O2 after having an alert that i have requested a OTP, only to be then told agent cant search customer details at this time. If only was an automated system to notify customers rather than them wasting valuable lunch time for nothing...

  • JosephS65112253 Joseph Sweeney (@JosephS65112253) reported from Wandsworth, England

    @O2 don’t use this company I went on hoilday never used my phone it was free data in the resort, got a bill when I got back , saying I had used data, rang customer service tobe told you need let O2 no if you leave the country what crap got nowhere rip off never used my phone

  • ibrxxzxy ابريذ (@ibrxxzxy) reported

    I’ve been on the phone to @o2 for nearly three hours being passed from one advisor to the other with no resolution I give up 💀

  • Jimbobthon James Richards (@Jimbobthon) reported

    @O2 I will be....to another network. I'm out in the EU using o2's roaming service. Least that's working better than o2 UK

  • StuartBond10 SBond (@StuartBond10) reported

    @MartinSLewis On @O2 SIM-only, just gone up to £10/month unlimited calls, texts and 20GB data (doubled to 40GB as we have Virginmedia FTTP at home). Secured on their Black Friday offer last November. I usually buy a Motorola handset for about £150 which gives at least three years good service