O2

O2 Outage Report in Haslemere, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Haslemere, Surrey, England 01/28/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • Thursley Jackie Malton (@Thursley) reported from Thursley, England

    @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

  • laracking ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • ollieeden Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • GhadeerAhmed96 Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, England

    Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • basstzar David (@basstzar) reported

    @O2 how do I give 02 my pac code to transfer my number? I have tried calling 202 but upon stating that I want to give a pac, the line is put down

  • djban001 Daniel Bannister (@djban001) reported

    @O2 - I'm being over charged on 2 new O2 contracts but it is impossible to talk to them to resolve the matter as their automated call system just cuts you off. What do I have to do to speak to someone ? Useless customer service !

  • maryhandersonn Lauren (@maryhandersonn) reported

    @cloeAnneSmith @O2 I think you should just contact BIDENTECH on Instagram, customer service are not responding, I had to contact them and my account was resolve

  • mrsjrobbo kj (@mrsjrobbo) reported

    @virginmedia @O2 Great to hear but how about sorting out your customer service instead. 55mins and still waiting for live chat. Not good enough

  • EPLudie Ludiee (@EPLudie) reported

    @O2 I have taken a new sim only plan out with out but when I try to add my extra it says ‘something went wrong’. Received a dispatched email, but it is not appearing my o2 account to track. I am also having trouble logging into the app; it keeps says not available to you yet.

  • kim_cockerill ♡ Kimmy C ♡ (@kim_cockerill) reported

    @O2 absolutely fuming at your crap service. Moved my number a month ago yet your still billing me and keep cutting me off when I ring to discuss. I'm no longer a customer so how about giving us a correct number to ring? And give me my money back too

  • cloeAnneSmith .... (@cloeAnneSmith) reported

    @O2 my O2 account won't let me in, won't let me reset password by txt or email, please can someone help me

  • katiedotevans ⋆𝕂𝕒𝕥𝕚𝕖 𝔼𝕧𝕒𝕟𝕤⋆ (@katiedotevans) reported

    @O2 Hi, I'm having trouble trying to get in touch about sharing a PAC code I have to keep my old number from my previous network provider. No one answering the phone and live chat seems to be busy! Can you help please?

  • WarrenT88801465 Warren Taylor (@WarrenT88801465) reported

    Just had some excellent customer service from @O2 although they couldnt offer me what i was really looking for it was a better service provided than my current provider @ThreeUK has given.

  • jack_greaves Jack Greaves (@jack_greaves) reported

    @O2 my signal and data are pretty much unusable, i struggle to load web pages and apps that require data, i received a text to say improvements where completed but still the same issues