O2

O2 Outage Report in Haslemere, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Haslemere, Surrey, England 02/01/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • ollieeden Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • laracking ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jeeves_sean Sean Jeeves (@jeeves_sean) reported

    @O2 can someone help me? Iv paid my bill and device plan and have proof yet on my bill it says my device plan is overdue? Thanks

  • joannemim Joanne Mimnagh (@joannemim) reported

    A horrible day ended with an act of kindness. Thank you to Chloe at @O2 . Both people I spoke to were amazing.

  • RoadmanBarnes94 Josh Barnes (@RoadmanBarnes94) reported

    @kartik_cs @O2 I have same issue now, was it resolved

  • Dougelove1 D T ©®™ (@Dougelove1) reported

    @O2 your signal has been shocking the last few days, what's happening? I've had faster dial-up!

  • SamuelGeorge96 Samuel George (@SamuelGeorge96) reported

    @O2 This is what I’m saying, I did this but it has never been included in my bill. So are you saying that now it’s been nearly a year it cannot be re-added?

  • ammarhb87 ammar_b (@ammarhb87) reported

    Extremely disappointed with @EE - their customer service is in shambles and they make zero effort in retaining loyal customers #EE @VodafoneUK @O2 - can you folks offer me a better deal?

  • justhefax_ IHateAllTories. (@justhefax_) reported

    @O2 not sure what’s happening to O2 but your coverage is terrible at the minute.

  • rxnxnn Ronan (@rxnxnn) reported

    @O2 @O2 I responded to your DM 19/20 hours ago and have had nothing? This is regarding the same query from the 26th, some help would be great please!!

  • kwhite_96 Katharine White (@kwhite_96) reported

    @O2 I have not had signal for 2+ weeks now due to broken mast. I’ve received no reply to emails and live chats I’ve sent you. Please confirm I will be receiving a refund for the service I cannot use but am paying for.

  • KarenCa44585187 Karen Casey (@KarenCa44585187) reported

    @O2 I've had emergency calls only all day and need to make an important call tomorrow.I live in Ambleside cumbria.what is going on?!