O2

O2 Outage Report in Haslemere, Surrey, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Haslemere, Surrey, England 01/27/2026 13:45

January 27: Problems at O2

O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MattDyer1980 Matt Dyer (@MattDyer1980) reported

    @O2 @O2 just sat in a queue for over an hour to speak to someone, didn’t get through in end. Embarrassing customer services. Can someone help me plz?

  • DJCarlosVanD Carlos Van D (@DJCarlosVanD) reported

    Hey @O2 I bought a Samsung s22 ultra and was supposed to get sent a link for a digital gift card? This never happened. How do I sort this out? Thanks!

  • MikeSimmons80 Mike Simmons (@MikeSimmons80) reported

    @ThreeUKSupport Thanks Holly. Voicemail was disabled and re-enabled a couple of times, the account was 'refreshed'. Issue has been ongoing for a number of years. It occurred when a voicemail was received while number was unavailable while being ported from @O2

  • Nexilvuh Meg✨ | 🎮 - Stray (@Nexilvuh) reported

    Apparently I missed an important phone call yesterday because @O2 are messing with the signal in my area. Are they gonna pay the bills I’ll now probably end up short on too???

  • Dr_Bass Doctor Bass (@Dr_Bass) reported from Manchester, England

    @O2 Hi, my 4G signal over the last few months has been dreadful. I’m currently sitting with 3 bars of 4G and waiting about 10-20 seconds for a picture to download. I thought it was just me but seen plenty others complaining.

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @nataly_a1989 @O2 Customer service is swamped with complaints and just like the network can not handle the volume of interaction

  • DawnSherring Dawn Sherring (@DawnSherring) reported

    @O2 when off wifi, regardless to where I am, why do I only have H signal for the last few weeks - what am I paying for?

  • jayef99 John (@jayef99) reported

    @O2 I've tried: *Myphone+prePortSkysim=>SntndrOTP Works *Myphone+newO2sim=>SntndrOTP Fail *Wifephone+newO2sim=>SntndrOTP Fail *Wifephone+Vodasim=>SntndrOTP Works Unlikely that Sntndr have a fault affecting only my number at same time as I port my number to O2? Please escalate?

  • Shannii91 Shandelle† (@Shannii91) reported

    @craigaynsley @O2 I’m having the same issue!!! And my old sim has lost service too! Normally I can use one phone or the other until it swaps! Turned on and off numerous times.

  • katekenn19 Kate (@katekenn19) reported

    Spent 2.5 hrs on call to @O2 ordering new phone. Noticed delivery address was wrong so spent another hour getting them to correct it and assure me phone would be delivered to correct address. Guess what? Appalling service