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O2

O2 Outage Report in Haslemere, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haslemere, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Haslemere, England

The most recent O2 outage reports came from the following cities: Guildford, Aldershot, and Farnham.

CityProblem TypeReport Time
Guildford Internet 11 days ago
Aldershot Phone 24 days ago
Farnham Phone 1 month ago
Cranleigh Phone 4 months ago
Godalming Phone 4 months ago
Godalming Phone 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • PhpPink
    Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • turningleftfor
    Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • ollieeden
    Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • laracking
    ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • Dave_Clare
    David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • RobertBlevin
    Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • ISpyGraphix
    Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • Thursley
    Jackie Malton (@Thursley) reported from Thursley, England

    @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

  • markjs10
    markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • JonsBusPics
    Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • bensmithuk
    Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • ZoeThomas1204
    VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • GhadeerAhmed96
    Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, England

    Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

  • PGcomms
    Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • aquaman4002
    Arthur Curry (@aquaman4002) reported

    Why is Pay Monthly worse than PAYG? For Xperia L4 Pay Monthly 12 month contract is £28 per month = £336 £13 device * 12 = £156 £15 tariff * 12 = £180 5GB PAYG 12 months is £240 (£96 cheaper) £120 device £10 PAYG * 12 months = £120 6GB No incentive to be loyal customer? @O2

  • aloftus1rf
    adrian james loftus (@aloftus1rf) reported

    @O2 Your customer services are a joke even after a formal complaint you can’t even this right you are trying to use a disconnected number and are unable to arrange a callback

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported

    @O2 Also how can WiFi calling help when I don’t have WiFi?

  • PhoenixThCo
    Phoenix Theatre Company (@PhoenixThCo) reported

    @O2 NEVER GET A PHONE WITH O2. They are incapable of communicating. Their customer service is absolutely terrible. Second time in a week they’ve cancelled my entire account. Fraud department don’t respond. Absolutely appalled.

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported

    @O2 Well that’s completely different to what your live chat agent and the customer services agent Michelle Steffens who rang me yesterday told me. So why am I being constantly lied to? No I won’t DM you as you don’t respond to DMs I would rather all your customers know your issues

  • ldp67
    leighpovall (@ldp67) reported

    @O2 Hi @O2 following two lengthy waits yesterday to speak to you, we were told in the 1st instance 6pm yesterday then 9 am today, 1046 and still no service,

  • Experimentness
    The Greater Good #StayHomeSaveLives (@Experimentness) reported

    Over a year on and @O2 still haven't fixed the mast issue in my area. Definitely changing provider at the end of my contract. Fare thee well, 13 years of custom!

  • teach66helen
    Helen Watts (@teach66helen) reported

    @O2 I placed an order for a SIM only plan on 26th January but have still not received the SIM card. Have tried phoning customer services but they hung up on me! Can you DM me please so that I can chase up the order.

  • AnthonyChurm
    Antonio75 (@AnthonyChurm) reported

    @O2 hi.. i cannot seem to get any online help with my query.. i have around £30 credit on a paygo sim.. can i buy a bundle from the credit to last a month?

  • aquaman4002
    Arthur Curry (@aquaman4002) reported

    Does @O2 just pick what customer service they want to answer and ignore anything else?