O2

O2 Outage Report in Haslemere, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Haslemere, Surrey, England 01/25/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

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O2 Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ToddWillis1996 WilliT (@ToddWillis1996) reported

    @O2 I am on the phone trying to cancel my contract. I *think* I'm on hold but there's no hold music or background noise - is that normal?

  • Kungfuspoon James Finlayson (@Kungfuspoon) reported

    @O2 shout out to O2, your network speeds are making me nostalgic for the heady heights of 56k dial-up!

  • Keithlynn23 keith burgess (@Keithlynn23) reported

    @O2 As I expected no answer with this one , I hope your CEO enjoys his bonus , I bet he/she has never risked any during the pandemic, but will reap the rewards ..

  • MadMazzzzzz Maz (@MadMazzzzzz) reported

    @O2 your advisor was suppose to put me on hold “to look into something”!!! But instead hang up! Now I’m on hold for the last 30 minutes!!!!!!!!!

  • baronesspawsey Louisa ⭐️⭐️ (@baronesspawsey) reported

    @O2 I have tried everything and it’s just not working, what is the point of having 5G on the phone if you can’t use it on the laptop?

  • MillieFiore 😷💖 Millie Fiore 🌺🐄🕷️🌳 (@MillieFiore) reported

    @O2 I keep getting thrown off O2. Usually says that sim card is invalid. Is this someone blocking my signal ?

  • TheReal06563674 TheRealD (@TheReal06563674) reported

    @baronesspawsey @O2 What have customer services said? 😳

  • Kungfuspoon James Finlayson (@Kungfuspoon) reported

    @O2 I've reported the issue through the my network app for a few months, O2 is always aware of the issue but gives up updating me on the resolution after a week. I wonder if you'd give up that quickly if I stopped paying my direct debit. 🤔

  • baronesspawsey Louisa ⭐️⭐️ (@baronesspawsey) reported

    So just looked up @O2 personal hotspot help page and it says you have to have 3G or 4G so does that mean personal hotspots don’t work on 5G

  • MillieFiore 😷💖 Millie Fiore 🌺🐄🕷️🌳 (@MillieFiore) reported

    @O2 Had signal checked a couple of times before. Each time the O2 said that there was no problem in my area. My neighbours engage in criminal behaviour. Is there a way that I can discover/prove signal blocking ? Presumably, signal blocking is an offence ? I am cut off ..