O2

O2 Outage Report in Haslemere, Surrey, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Haslemere, Surrey, England 10/10/2025 07:10

October 10: Problems at O2

O2 is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Haslemere, Surrey, England

The most recent O2 outage reports came from the following cities: Guildford.

Loading map, please wait...
City Problem Type Report Time
United KingdomGuildford Phone
United KingdomGuildford Phone
United KingdomGuildford Phone
United KingdomCranleigh Phone
United KingdomLiss Phone
United KingdomCranleigh Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • wilcochris Chris Wilcox (@wilcochris) reported from Peterborough, England

    @O2 Hi, why do you make your online shop so inaccessible when ad blockers are used. Tried to upgrade yesterday but couldn’t because of that and how slow it was and it crashed too. Fix it please.

  • jenniferlawx Jen 🌙 (@jenniferlawx) reported

    @O2 hi there - can you help me re changing my billing date for my phone? Live chat isn’t working

  • kellymarie6262 Kelly Tobin (@kellymarie6262) reported

    @dolajs @O2 I’ve been trying for 3 days! @O2 just fob you off, seems they can’t be bothered to sort the issue for loads of customers!!

  • Ampslave Emlyn Busby (@Ampslave) reported

    Hi @O2 and @virginmedia as a #volt customer, who do I contact regarding issues with porting my mobile number over to my new sim? Thanks.

  • ourrachblogs Rachel Hawkins (@ourrachblogs) reported

    @O2 hi there, I’m experiencing issues with a new SIM card I ordered, your Helpdesk seem unable to assist….what can I do? Thanks

  • davidErogers David Rogers (@davidErogers) reported

    Classic @O2 ineptitude today. Try to pay them, and yet can't. Then cut off. No doubt that they will suspend my service again, even though it is their systems that are the problem. 60 mins on hold, then cut off. They must of off for their xmas 'meeting' party

  • kellymarie6262 Kelly Tobin (@kellymarie6262) reported

    @michellemoffet @O2 Couldn’t agree more! Customer Service has been appalling on this issue! I’m really disappointed and also fuming!!!

  • kellymarie6262 Kelly Tobin (@kellymarie6262) reported

    @O2 @dolajs Nothing to do with the number of people trying to access it, it’s a broken link!!

  • NickyNorthants Nicky Northampton 🇾🇪👹 (@NickyNorthants) reported

    @O2 @disneyplus I had Disney+ I received an offer for 3 months free, which I accepted, now I have no Disney+. O2 removed the extra to add it again and it was meant to be activated 3 days ago. Can’t get through to anyone and have seen loads of people with same issue. #fixO2Disney

  • Iamkiren Kiren (@Iamkiren) reported

    Hey @O2 👋 I wondering if could help me? It’s about increasing my spending cap how I’d go about do that?