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O2 outages and service status in Haslemere, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haslemere, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Haslemere, England

The most recent O2 outage reports came from the following cities: Guildford, Aldershot, and Farnham.

CityProblem TypeReport Time
Guildford Internet 16 days ago
Aldershot Phone 28 days ago
Farnham Phone 1 month ago
Cranleigh Phone 4 months ago
Godalming Phone 5 months ago
Godalming Phone 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • markjs10
    markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • ZoeThomas1204
    VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • bensmithuk
    Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • RobertBlevin
    Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • Thursley
    Jackie Malton (@Thursley) reported from Thursley, England

    @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

  • GhadeerAhmed96
    Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, England

    Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

  • JonsBusPics
    Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • ollieeden
    Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • laracking
    ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • PGcomms
    Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • Dave_Clare
    David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • PhpPink
    Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • ISpyGraphix
    Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • londondines
    london (@londondines) reported

    @elise_john85 @O2 I’ve had this problem for 2 weeks. They simply do not care #badcustomerservice

  • RiannaNaomi
    𝐑𝐈𝐀𝐍𝐍𝐀 ✨ (@RiannaNaomi) reported

    @O2 @Neens233 You didn’t answer the question. I’m experiencing the same issues with your app and I’m unable to pay my phone bill.

  • Felim_Doyle
    Félim Doyle #M3HIM 🇮🇪🇪🇺🇬🇧 (@Felim_Doyle) reported

    Do @O2 5G Home Broadband devices have 4G/3G backup? Similarly, do your 4G devices have 3G backup? My home has always had variable coverage despite the surrounding area having a strong indoor and outdoor mobile signal. #5G

  • Matt_West85
    Matt West (@Matt_West85) reported

    @O2 shocking service. Anyone would think you would want customers to upgrade.

  • londondines
    london (@londondines) reported

    @O2 I am busy too and need to use my phone - which I can’t, despite paying you every month, because no one wants to help me, and this has been on going for 2 weeks. How is this acceptable?

  • elise_john85
    Elise (@elise_john85) reported

    So @O2 you have somehow left me with no phone signal despite saying there was an issue with my sim swap yesterday and it didn’t go through. I now have 2 phones, both with no signal for over 12 hours 😠😠

  • dmcnerney123
    Danielle McNerney (@dmcnerney123) reported

    @O2 New phone and SIM arrived today (wanted a new number) and the SIM isn’t working. Do I need to do something to activate it? If i do a SIM Swap, will that keep my previous number (which isn’t what I want?) #o2 #help

  • Anjelica1956
    Angela Atkinson (@Anjelica1956) reported

    @MarkKeenan5 @O2 I'm going to jump from O2 soon as I get round to it because their network has, in recent weeks, turned to crap. They tell me it's resolved but it's not. I too have been with since forever.

  • payn_dave
    Dave Payn (@payn_dave) reported

    Thank you @EE for responding. @O2 and @Three - improve your customer service.

  • VicDaBMX
    M for Marek (@VicDaBMX) reported

    @O2 Provide stable and consistent broadband connection, backed by customer service that delivers on its promise - oh, and maybe somebody that you can understand when talking to them... Unlike @virginmedia