O2 Outage Report in Haslemere, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Haslemere, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (21%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Haslemere, Surrey, England
The most recent O2 outage reports came from the following cities: Guildford, Aldershot and Farnham.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| Aldershot |
Phone | |
| Farnham |
Phone | |
| Cranleigh |
Phone | |
| Godalming |
Phone | |
| Godalming |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Haslemere, England
Latest outage, problems and issue reports in Haslemere and nearby locations:
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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T.I.Grr.Grr.Er
(@ZayaJones77) reported
@O2 I’m not a person that leaves a company etc that I’m with easily so it took A LOT for me to say enough is enough and leave o2. My contract with my new network is nearly up but I haven’t seen or heard anything from o2 to make me want to switch back and @EE has been good so far.
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Kev
(@kassborra) reported
Hey guys @O2 I'm aware that Clark Telecom are working on the mast at NN1 4RR for the last two weeks during which my data speed has been intermittent. It's bad again today. Any ideas when the engineering work will finish coz it's driving me nuts. Regards, Kev 🤕
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Amy Bickerstaff
(@amy_bickerstaff) reported
@O2 I am trying to get help. Your phone just keeps saying bye when I dont answer quickly enough. Disability unfriendly?
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🔞Marc McAulay XXX🔞
(@MarcMcAulay1) reported
@O2 A better customer service and some sort of signal in my home ! 9 years being a loyal customer and have several devices with 02 from I watches to iPhones . Complaint was poorly handled and so was my two weeks with no phone service or data while working in London !
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Joe
(@JoeR92) reported
Hey @O2, been asked for proof of purchase from Google for my phone as it won't display battery % properly Is this something you can send? Or is it worth me just sending my phone to you to fix?
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HRD
(@HRD66775291) reported
@O2 ur advisor made changes 2 my service that has left me without incoming calls since 9am yesterday. I'm a carer to disabled/vulnerable person. Service is urgent. 7 Calls/1 live chat later and no resolution.Still awaiting your escalation response from this afternoon. Please help
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𝙅𝙤𝙚 𝙃𝙖𝙡𝙡
(@JoeHall121) reported
@o2 question? If I pay off my Device plan early am I able to cancel my Airtime plan once the device has been settled or would I have to pay the Airtime until the original EOC date?
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Greyjumper
(@greyjumper) reported
@O2 @benjaminlfc Also your main website says ‘we’re aware of some issues’ .... maybe might want to check across all channels?
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Danny⚽
(@DannySaunders77) reported
@O2 2 months ago I first reported a problem with the network, was told there was a mast down. Yesterday I received an email to say the mast had been fixed.. still zero signal. 2 months of paying for a service that I’ve been unable to use in my own home. Incredibly disappointing.
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Happy Chhokar
(@chhokar_happy) reported
@O2 My boss has just had the worst experience with your support team. He is trying to determine if some numbers are still live. He doesn't have access or remember any of the security ?s, but he's the biz owner! #customerexperience #rubbish