O2

O2 Outage Report in Haslemere, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Haslemere, Surrey, England 02/21/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jamespaul19900 JamesPaul.† (@jamespaul19900) reported

    @O2 Hi, my face ID doesn’t work on my phone anymore, I have tried everything to get it to work, including erasing the phone and starting all over again but still not working, do I just take the phone straight to Apple? I’m just not sure if it’s still in warranty, Could you check?

  • katyguest36912 Katy Guest (@katyguest36912) reported

    @O2 Thanks! It's a question about using my phone abroad. Last time I tried I couldn't get a signal anywhere and I can't figure out why. Please can we check that I should be able to use my phone abroad next time?

  • jamespaul19900 JamesPaul.† (@jamespaul19900) reported

    @O2 Had the phone since September last year I think, iPhone 13 pro max, software up to date and no damage. Thanks

  • OldBill82930582 Old Bill (@OldBill82930582) reported

    @O2 just took out an all inclusive sim £25 , the signal is shocking came as part of my virgin deal . Worst provider ( except smarty ) I’ve ever been with for signal / coverage etc !

  • OliverBanks Oliver Banks 🇺🇦 (@OliverBanks) reported

    @O2 I’m still waiting. Still have no PAC, no signal and no way to call anyone to discuss.

  • Brummy1975 Mike (@Brummy1975) reported

    @itspaulactually @MartinSLewis @O2 is awful at the moment always dropping from 4G to 3G keeps losing signal and forget it around Birmingham terrible signal

  • bethanhalliday bethan (@bethanhalliday) reported

    Why is @O2 the worst. Remind me never to take a contract out with them again x

  • knowlesm Matthew Knowles (@knowlesm) reported

    Hi @O2, I had an email last week telling me my tariff would go up in September (which I want to challenge or leave the network) yet my next bill has doubled without warning. I can't get through on the phone & MyO2 isn't letting me log in. Any advice please?

  • salleechua Sally Chua (@salleechua) reported

    @O2 I have been trying to reach fraud team all morning but no success. Customer service informs me they need 30 days to investigate and in the meantime I cannot text, call or use internet. Is this for real?

  • natslife Natalie (@natslife) reported

    @O2 @virginmedia signal has been useless for nearly 2 weeks and the person in 02 shop in #Colchester today said no idea when things will improve as they’d been told it would be fixed by LAST Saturday! What is going on?