O2

O2 Outage Report in Haslemere, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Haslemere, Surrey, England 02/10/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • laracking ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • Thursley Jackie Malton (@Thursley) reported from Thursley, England

    @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

  • ollieeden Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • GhadeerAhmed96 Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, England

    Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • HitchcockGerard Gerard Hitchcock (@HitchcockGerard) reported

    @O2 glad someone informed me that my signal for my phone was going to be **** for the last 3 weeks but still happy to take payment and increase my tariff #worsesignalmoremoney #moneygrabbingtwats

  • CitizenJames007 Biff Howard Tannen (@CitizenJames007) reported

    @O2 I can't use your network in the North West due to your abysmal network. The worste provider I've ever been with, like going back in time.

  • tiny_mischief Shaunna (@tiny_mischief) reported

    @O2 If you can raise mobile bills by 19% without providing a decent network and customer service, you need to take a long hard look at yourself

  • nalloms D (@nalloms) reported

    @O2 I'm abroad. My account has been taken over and is being used fraudulently. What number can I call for support? +447860980202 doesn't work

  • diamondbertie Christine Ramos Roberts 🇺🇦 (@diamondbertie) reported

    @O2 why no service?

  • ultimatedoris Linda Burge (@ultimatedoris) reported

    @O2 Would be nice if you could fix your masts that’s been out of order for almost two years!

  • dnlltylr Danielle Taylor (@dnlltylr) reported

    @O2 what on Earth had happened to your service?! 5g is slower than 3G, I barely get signal anywhere. What the hell am I paying for?

  • JennyHeronUK Jenny Kimber (@JennyHeronUK) reported

    @O2 shame on you, increasing my 2 year mobile phone contract by over 16%. It includes the handset so I can't cancel my contact and fo elsewhere. Over 18 months left so I'm stuck. Very poor customer service, you clearly don't want to encourage or retain customers, weird tactic

  • princess_knicks princess knickers (@princess_knicks) reported

    I thought my @virginmedia (tv and bb) was local, blamed lack of internet and shite 4g (hiii @o2) for not connecting to their site but nope…the whole **** show is down across the country.

  • TwistedBrute 👹 🎮 - SpoOky_Jα𝕪 - 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🎃 (@TwistedBrute) reported

    Just heard the news that some people were having troubles accessing the internet on @O2 absolutely nearly choked on my coffee when they said that O2 admitted the service was faulty and not users own handsets! It truly is bizarre times we live in!!