O2 Outage Report in Billingshurst, West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Billingshurst, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Billingshurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Billingshurst, West Sussex, England
The most recent O2 outage reports came from the following cities: Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Phone | |
| Crawley |
Phone | |
| Cranleigh |
Phone | |
| Godalming |
Phone | |
| Godalming |
Phone | |
| Henfield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Billingshurst, England
Latest outage, problems and issue reports in Billingshurst and nearby locations:
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
Been on hold for 50 minutes @O2 not sure how much longer I can do this. After 20 minutes talking to an operator who clearly had inadequate knowledge I was passed to “retention”, which is where I’ve remained as a “valued customer” #valuedcustomer #JokeService
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Louise
(@louise_sarah) reported
from
Crawley, England
Once again at Gatwick and terrible @O2 connection. 5 months to go before I can leave their absolutely unreliable network
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
Oh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW
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Nabil Jamshed
(@NabilJamshed) reported
from
Crawley, England
@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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Ben Mockford
(@fishdude10) reported
from
Crawley, England
@awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful
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Madame Petit 🇪🇺❄️ #FBPE #StopBrexit
(@jmlafc12) reported
from
Crawley, England
I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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iyren
(@Silverlink_) reported
from
Crawley, England
I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dee ♓️🌸
(@dalomkid) reported
@O2 why do your live chat agents just stop responding then leave the chat when they haven’t fixed the problem? Poor customer service!
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Emma-Jane Bush
(@aesthetics_sp) reported
@O2 O2 store advised me the Bolt on I needed for using a phone outside of EU. Just got notification of over £500 worth of charges for a week in Egypt. The bolt on I was told to get, don’t include Egypt. O2 wishes to offer me a £50 goodwill credit for their **** up!Disgusting.
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Adam O'Carroll
(@adamocarroll) reported
@O2 Thanks have sent details - I’ll keep posting on here until it’s resolved rather than hide the complete lack of service. Please update me ASAP
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Lily
(@Lily67966914) reported
@O2 any chance I could have my money back for the last three months I haven’t been a customer? I also want a refund for my extortionate £6 call which I was cut off while waiting for someone to answer.
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Paul Riddell
(@shombell) reported
@VodafoneUK But not even getting 4g for miles on end is still not the service I expect. Especially when friends in the car on other networks such as @EE and @O2 get 4g as a minimum the whole way!
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Andy Myers 🇺🇦
(@djandymyers) reported
I honestly can't think of a reason other than opportunistic profiteering from UK based mobile operators. As @O2 @virginmedia has shown, it is a choice rather than a necessity. Compared to other countries mobile charges, we are overcharged in the UK. This adds to that. Poor!
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Richard Bartlett
(@RichBartlett) reported
@KathrynABrown @OpenreachHelp I would personally recommend moving from wired broadband to 4G, I just tested my @O2 broadband and I’m getting 23 Mbps download and 14 Mbps upload. Alternatively get an ADSL router with a 4G SIM in it for backup when your broadband goes down.
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Sam
(@surrideo) reported
Please can you fix this @o2 as I can’t see my bill, my contract information or anything connected with pricing or the consumer contract. If not, it’s if I’m next. Thank you.
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Grody🔞
(@pickled_tinker) reported
@O2 Long story short, I took a 30 say rolling SIM out with you and within 6 months canceled it. You then go and register a 130 debt in my credit file. Complaint has been formally made and knowing full well you won't deal with it, I'll take it to your ADR and the ICO.
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Grant McCalman
(@GrantMcCalman) reported
@O2 1 hour 30 minutes talking to customer services about an upgrade I done online 3 weeks ago, which I still haven’t received, for them to tell me there’s nothing they can help with because apparently my order doesn’t exist, yet I have received all my legal documents via email 😡