O2 Outage in Billingshurst, West Sussex, England

@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

@O2 24 hours to port from EE now back to no service! Rubbish

@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

@awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.

Once again at Gatwick and terrible @O2 connection. 5 months to go before I can leave their absolutely unreliable network

@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

@O2 Your service status doesn't work

What a peaceful day yesterday was with @O2 going down just got coverage back and phone is now going off on one.

@O2 **** off with your shitty network

Spend a lot of my money using @O2 and can't even use the network. This really isnt good enough. #changing #endofcontract #goodbyeo2

@O2 I have to leave your network because of some idiot!!

@O2 Not only have no complaints procedure, they are also rude, as they ignore comments. Very poor quality company.

@O2 been with o2 for 15 years without a break, contract up and looking to go sim only for a bit, been told twice in last week or so that someone would call me back as wanted to get me a good deal but nothing, poor customer service, time to move on

@O2 Hi. Just discovered that the monthly plan I phoned to cancel in/around March hasn't actually been cancelled and I'm still paying for it. Can't phone (as requested) and nothing on website for this type of query. Please advise as I've now paid 3 months extra. Thanx.

@O2 my parcel has not been delivered. @DHLParcelUK we’re supposed to deliver it today. I may have to cancel my order as I don’t know what is happening or where it is.

@giles2905 @EE @ThreeUKSupport @O2 @VodafoneUK It's bad when you can't get more than 1 bar.

@JamessReality @EE @ThreeUKSupport @O2 @VodafoneUK Service is so crap

@JamessReality @EE @ThreeUKSupport @O2 @VodafoneUK How rude

@JamessReality @EE @ThreeUKSupport @O2 @VodafoneUK They have a service checker online. Its just cities that have 5g for now

I think @EE, @VodafoneUK, @O2 and all the other mobile service providers have done really well from the #lockdown. The data we pay for, we never used it because we used our wifi, yet there was no discount on monthly payments.