O2

O2 Outage Report in Billingshurst, West Sussex, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Billingshurst, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Billingshurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Billingshurst, West Sussex, England 08/15/2025 11:20

August 15: Problems at O2

O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Billingshurst, West Sussex, England

The most recent O2 outage reports came from the following cities: Crawley and Horsham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Phone
United KingdomHorsham Phone
United KingdomCranleigh Phone
United KingdomCrawley Phone
United KingdomCranleigh Wi-fi
United KingdomHorsham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Billingshurst, England

Latest outage, problems and issue reports in Billingshurst and nearby locations:

  • TimPBreden Tim Breden (@TimPBreden) reported from Arundel, England

    Oh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW

  • Thursley Jackie Malton (@Thursley) reported from Thursley, England

    @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

  • Silverlink_ iyren (@Silverlink_) reported from Crawley, England

    I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • TimPBreden Tim Breden (@TimPBreden) reported from Arundel, England

    Been on hold for 50 minutes @O2 not sure how much longer I can do this. After 20 minutes talking to an operator who clearly had inadequate knowledge I was passed to “retention”, which is where I’ve remained as a “valued customer” #valuedcustomer #JokeService

  • jmlafc12 Madame Petit 🇪🇺❄️ #FBPE #StopBrexit (@jmlafc12) reported from Crawley, England

    I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??

  • COYIRONS COYIRONS ⚒⚒⚒ (@COYIRONS) reported from Crawley, England

    @O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint

  • arsenalfantv5 arsenal fan tv 💜 (@arsenalfantv5) reported from Crawley, England

    @O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • NabilJamshed Nabil Jamshed (@NabilJamshed) reported from Crawley, England

    @acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • louise_sarah Louise (@louise_sarah) reported from Crawley, England

    Once again at Gatwick and terrible @O2 connection. 5 months to go before I can leave their absolutely unreliable network

  • davetee2526 David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • TimPBreden Tim Breden (@TimPBreden) reported from Arundel, England

    An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have sent you a DM - had terrible experience on phone and got nowhere

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • fishdude10 Ben Mockford (@fishdude10) reported from Crawley, England

    @awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LiamjamesW_ Liam James Whitford (@LiamjamesW_) reported

    @O2 what’s going on surely in 2022 you can do local upgrades without putting everyone in the village on 02 without signal can’t make or receive calls or text luckily I have WIFI 🙄

  • Samexistence Sam. (@Samexistence) reported

    @O2 Hi there,I've already taken such advice with no success.I imagine I'm going to have the same problem for a 3rd week (tomorrow when the next set of tickets are released).Do you have any further advice?

  • monkey_ninja Keith (@monkey_ninja) reported

    @BlaydonRacer @O2 You’d think they’d text as well as make the info on the app just to minimise spam folder issues. No notifications meant I thought I’d not got a code. Releasing tickets in waves rather than a free for all means it wouldn’t be a double lottery

  • GemRozza Gemma Louise (@GemRozza) reported

    @O2 No issue of that with me as can't receive calls thanks to the dismal signal I have since I joined @O2 from @EE how do I make a complaint and end my contract?

  • Hayley_LDN Hayley (@Hayley_LDN) reported

    @O2 hi I’m abroad in the EU and got your text to say I’m still connected but can only send and receive SMS no internet data at all. It’s on cosmote E I’ve tried restarting - help please!

  • siobhxnsmith siobhan (@siobhxnsmith) reported

    @O2 Yes, the sim swap was completed but I still have service on my old sim.

  • monkey_ninja Keith (@monkey_ninja) reported

    @O2 Can you notify us by text too please, never thought to check my spam folder 😭

  • paulhayward200 Paul (@paulhayward200) reported

    @alfie_dobbo @O2 Hell will freeze over before O2 invests in their network .

  • Tony090280 Anthony Falconer (@Tony090280) reported from Doncaster, England

    @O2 can you let me know why in my village of Bentley in Doncaster is there a signal problem both had one for about a week now

  • shoottheducks Tim (@shoottheducks) reported

    @O2 hey, I cancelled a contract in the cool off period and I'm being sent requests for payment which are not due. The chat link you send out in replies to emails doesn't work and I have no my O2 account to use because no O2 contract. How do I get this stopped?