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O2 Outage Report in Horsham, West Sussex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Horsham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Horsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Horsham, England

The most recent O2 outage reports came from the following cities: Guildford, Henfield, and Crawley.

CityProblem TypeReport Time
Guildford Internet 13 days ago
Henfield Phone 26 days ago
Crawley Phone 1 month ago
Crawley Phone 4 months ago
Cranleigh Phone 4 months ago
Dorking Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • NabilJamshed
    Nabil Jamshed (@NabilJamshed) reported from Crawley, England

    @acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.

  • louise_sarah
    Louise (@louise_sarah) reported from Crawley, England

    Once again at Gatwick and terrible @O2 connection. 5 months to go before I can leave their absolutely unreliable network

  • COYIRONS
    COYIRONS ⚒⚒⚒ (@COYIRONS) reported from Crawley, England

    @O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.

  • rosiekent_kent
    RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint

  • Mas66778543
    TheRealSlimShady 😎 (@Mas66778543) reported from Haywards Heath, England

    @O2 Well after upgrading to an iPhone 14 Pro you managed to disconnect my line causing my Apple Watch and iPhone 14 Pro device plans to be taken from my account without authorisation at a cost of £1950!! Bravo 👏🏻 couldn’t recommend o2 to my worst enemy these days.

  • RobertBlevin
    Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • rosiekent_kent
    RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have sent you a DM - had terrible experience on phone and got nowhere

  • Roaringrock
    David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • turningleftfor
    Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • happy_matty86
    Matt (he/him) (@happy_matty86) reported from Haywards Heath, England

    Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

  • davetee2526
    David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • jmlafc12
    Madame Petit 🇪🇺❄️ #FBPE #StopBrexit (@jmlafc12) reported from Crawley, England

    I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??

  • fishdude10
    Ben Mockford (@fishdude10) reported from Crawley, England

    @awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.

  • worldoffaz
    Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • PGcomms
    Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • Silverlink_
    iyren (@Silverlink_) reported from Crawley, England

    I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2

  • ZoeThomas1204
    VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • Dave_Clare
    David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • ISpyGraphix
    Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LewisRo13624523
    Lewis Roberts (@LewisRo13624523) reported

    @O2 is there an issue with your live chat? I've been trying to chat for 2 days but it just says all your agents are busy

  • TweetyPie100
    Joanne Whitfield (@TweetyPie100) reported

    Absolutely disgraceful service from @O2 Am trying to sort out issue with my contract over the phone and they hang up the call. I will be cancelling my Direct Debit so they can't take any more payments. And I will be buying a SIM only deal from another provider.

  • Ian_A_Brooks
    Ian Brooks (@Ian_A_Brooks) reported

    @O2 pleas can you sort out your signal between Preston and Manchester along the train line. It's awful. Makes it impossible to work on the train. Been like this for 20 years.

  • ABuchanan1995
    Amandabuchanan (@ABuchanan1995) reported

    @O2 I'm sick and tired of this wild goose chase. People of the linwood area are getting fed up. More than happy to take my money and not provide the service that you would think is standard. A Mass is down as been for over a year but somehow its still my fault.

  • LaneDenise
    Denise Lane (@LaneDenise) reported

    @O2 seriously bad customer service, been with you over 30 years and get treated like trash? time for a change 4 moblie contracts moving and bad publicity from friends

  • discoagogo
    Lauren Murphy, Numpty at large #La! (@discoagogo) reported

    Had my phone stolen last Tuesday and a whole week later I am still without service because @O2 keep messing it up. Replacement handset arrived Sat and have spent over an hour a day since on the phone to them to get signal back to no avail. Feel completely and utterly let down

  • Theoola1
    PEMPEHREMPE (@Theoola1) reported

    Can you lot @O2 fix your signal coverage in Chigwell please! It’s ridiculous how I can’t get coverage in my own house!

  • TweetyPie100
    Joanne Whitfield (@TweetyPie100) reported

    So @O2 sell me SIM only deal with 12 month subscription to Amazon Prime Video. Discovered today the link they sent me was for paid subscription, not free one?! So that's why Amazon have been taking credit out of my account. And now problems setting up another subscription 😠

  • Sarahmarlow_
    • sarah 🧸💫 • (@Sarahmarlow_) reported

    Why have I had to pay over £40 so far this month to add on extra data because the @O2 signal is so **** at home that I’m constantly using my 4G? 🤬

  • UKRegulator
    🇺🇦Greg #FBPR #JohnsonOut - ¡No pasarán!🇺🇦 (@UKRegulator) reported

    @O2 - when phoning people asking why they're leaving your network, it may not help your cause if you hang up abruptly as you don't like the answers you're getting...