O2 Outage Report in Horsham, West Sussex, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Horsham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at O2
O2 is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (21%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Horsham, West Sussex, England
The most recent O2 outage reports came from the following cities: Guildford, Henfield and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| Henfield |
Phone | |
| Crawley |
Phone | |
| Crawley |
Phone | |
| Cranleigh |
Phone | |
| Godalming |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Horsham, England
Latest outage, problems and issue reports in Horsham and nearby locations:
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Rachel Winn Casting
(@RachelWinnCast) reported
from
Redhill, England
@O2 I have never had such a farce buying a phone. Terrible service and now to top it off I’m sent 4 letters in one day saying I owe money (I don’t, I’ve triple checked and it’s you that owes me!) and now I’m sent bullying letters saying it’s been passed to the debt collectors!
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COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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Ben Mockford
(@fishdude10) reported
from
Crawley, England
@awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Matt (he/him)
(@happy_matty86) reported
from
Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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Craig Freeman
(@craigdfreeman) reported
from
Redhill, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Louise
(@louise_sarah) reported
from
Crawley, England
Once again at Gatwick and terrible @O2 connection. 5 months to go before I can leave their absolutely unreliable network
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Madame Petit 🇪🇺❄️ #FBPE #StopBrexit
(@jmlafc12) reported
from
Crawley, England
I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
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Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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Nabil Jamshed
(@NabilJamshed) reported
from
Crawley, England
@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin
(@k3vinwilliams94) reported
@O2 Can someone please check DM and offer me some help. Thank you
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Hannah 🌸
(@hannworkman_) reported
@O2 @tescomobile i have no signal but the website says i should have signal here so what can i do? I have turned my phone off and back on and still isn’t working.
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That #BLM #KroenkeOut Bun ✊🏿✊🏾✊🏽
(@KinshukaLucrin) reported
Hey @O2! My partner just got himself a Samsung Smartwatch 4 and is wondering how to activate the LTE features! It says he need a barcode but we can't seem to find any? A little help would be grand.
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I am just me
(@andy_uk44) reported
@O2 fed up with my signal loss and the transmitter is half a mile away and all I get is either 1 bar or nothing also WIFI calling don’t help either so I might as well not have a mobile phone
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Daniel Duckworth
(@Duckyxl16) reported
@O2 Ask me to dm you and 6 hours later still no reply! Everyone becareful of o2 as they have got me blacklisted and i was only a customer for 1 day in october 2018! They dont wanna reftify it
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Simon Shanley
(@SimonShanley) reported
@O2 why is there still next to no signal Blackpool FY1 Adelaide St. Albert Rd Central Drive Coronation St etc.? 3 years ago I complained and still no better. Makes life so difficult picking family up from town. If it does connect there is no sound. No 4g either. Same on 3 phones.
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Chris Wilcox
(@wilcochris) reported
@O2 The big question is: are you going to be like the others that look after their customers and reintroduce roaming charges. You’ve already dropped down your AU allowances when you said you wouldn’t
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peter sivewright
(@PSivewright) reported
@O2, Hi there, Christchurch closed as I entered use noe. Going to Bournemouth castlpoint. Can you help me get my free coffee there?.
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Chanel Weisner
(@ChanelWeisner) reported
@l3479s @O2 I’m so happy omg! I have been locked out of my account for the pass 5months.after appealing did not work I contact Multitask_support on Insta for help. I’m so happy
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Johanna Blake
(@johannablake) reported
@O2 I have been trying to deal with a fraud issue since January and have rung your help desk every 3-4 weeks and still nothing has been done. Last week I raised a formal complaint and was told someone would ring me within 48 hours, it’s now been 10 days and nothing.