O2 Outage Report in Horsham, West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Horsham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Horsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Horsham, England
The most recent O2 outage reports came from the following cities: Guildford, Henfield, and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 13 days ago |
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Phone | 26 days ago |
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Phone | 1 month ago |
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Phone | 4 months ago |
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Phone | 4 months ago |
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Internet | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Horsham, England
Latest outage, problems and issue reports in Horsham and nearby locations:
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COYIRONS ⚒⚒⚒ (@COYIRONS) reported from Crawley, England@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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Robert Blevin (@RobertBlevin) reported from Guildford, EnglandHey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Louise (@louise_sarah) reported from Crawley, EnglandOnce again at Gatwick and terrible @O2 connection. 5 months to go before I can leave their absolutely unreliable network
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Peter Gordon (@PGcomms) reported from Guildford, England@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Farah فرح 파라흐 (@worldoffaz) reported from Horsham, EnglandOne little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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David Taylor (@davetee2526) reported from Capel, England@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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iyren (@Silverlink_) reported from Crawley, EnglandI get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2
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Madame Petit 🇪🇺❄️ #FBPE #StopBrexit (@jmlafc12) reported from Crawley, EnglandI have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
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VOTE (@ZoeThomas1204) reported from Guildford, EnglandI have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Ben Mockford (@fishdude10) reported from Crawley, England@awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.
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TheRealSlimShady 😎 (@Mas66778543) reported from Haywards Heath, England@O2 Well after upgrading to an iPhone 14 Pro you managed to disconnect my line causing my Apple Watch and iPhone 14 Pro device plans to be taken from my account without authorisation at a cost of £1950!! Bravo 👏🏻 couldn’t recommend o2 to my worst enemy these days.
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Nabil Jamshed (@NabilJamshed) reported from Crawley, England@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
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RKAsh (@rosiekent_kent) reported from Ashington, England@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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Ray Merridew (@ISpyGraphix) reported from Loxwood, England@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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Turningleftforless (@turningleftfor) reported from Guildford, England@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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David East (@Roaringrock) reported from Horsham, England@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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David Clare (@Dave_Clare) reported from Billingshurst, England@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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Matt (he/him) (@happy_matty86) reported from Haywards Heath, EnglandTechie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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arsenal fan tv 💜 (@arsenalfantv5) reported from Crawley, England@O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL
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RKAsh (@rosiekent_kent) reported from Ashington, England@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Taiba (@jorlaska) reported@O2 I can't ring the customer service line through my o2 network. It won't connect
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Francesca Wood (@WestlifesUKFan) reported@O2 Could anyone advise? I am on your chat service online and I can't get through. I am worried if battery is knackered and I can't use it on holiday etc.
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stephen maginnis (@mrmaginnis) reported@pye_in_the_sky @O2 @hamilton45_j Horrible this. Isn't even a Greg's in my town to get a ****** imitation.
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Elise Mankelow (@elise_mankelow) reported@O2 I have been trying to upgrade and also bring someone else on to my contract. I wasn’t happy with the costings and also the way it was dealt with. A customer service manager was supposed to get back to me with 72 hours on Wednesday. I have had not contact.
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Matt Gauntlett (@MattGauntlett) reported@O2 My phone isn’t receiving any signal
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~Jack 🐝 (@JMcKnighty) reported from Manchester, EnglandReally unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins
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Francesca Wood (@WestlifesUKFan) reported@O2 Hi there, I noticed my phone is becoming slow when charging does that mean battery is knackered? Usually its charged by now and on Sunday it took longer than usual. Today seems to be the worse. - Francesca Wood
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Ben Sowerby (@bensowerby) reported@O2 Yes it is still the same issue. I will DM you now. This is really poor though. Shouldn't have to wait 2 weeks for a call to discuss this issue.
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Mr R G McCracken (@MrRGMcCracken1) reported@O2 I've dropped a DM if you could help please!
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Slippery Biscuit (@_AllTheSocials_) reported@Peteish @O2 Yeah. I had that problem with an iPad that I wanted to pay off early. They removed it from my account but didn’t take payment. Then I got threatening letters but there was literally no way to pay. Took ages and multiple staff members to find someone to fix it. Very stressful