O2

O2 Outage Report in Horsham, West Sussex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Horsham, West Sussex, England 01/04/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horsham, West Sussex, England

The most recent O2 outage reports came from the following cities: Crawley, Cranleigh, Godalming and Dorking.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Phone
United KingdomCranleigh Phone
United KingdomGodalming Phone
United KingdomGodalming Phone
United KingdomDorking Internet
United KingdomHenfield Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • Silverlink_ iyren (@Silverlink_) reported from Crawley, England

    I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2

  • happy_matty86 Matt (he/him) (@happy_matty86) reported from Haywards Heath, England

    Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

  • fishdude10 Ben Mockford (@fishdude10) reported from Crawley, England

    @awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • louise_sarah Louise (@louise_sarah) reported from Crawley, England

    Once again at Gatwick and terrible @O2 connection. 5 months to go before I can leave their absolutely unreliable network

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • NabilJamshed Nabil Jamshed (@NabilJamshed) reported from Crawley, England

    @acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • davetee2526 David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have sent you a DM - had terrible experience on phone and got nowhere

  • COYIRONS COYIRONS ⚒⚒⚒ (@COYIRONS) reported from Crawley, England

    @O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • jmlafc12 Madame Petit 🇪🇺❄️ #FBPE #StopBrexit (@jmlafc12) reported from Crawley, England

    I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??

  • craigdfreeman Craig Freeman (@craigdfreeman) reported from Redhill, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • RachelWinnCast Rachel Winn Casting (@RachelWinnCast) reported from Redhill, England

    @O2 I have never had such a farce buying a phone. Terrible service and now to top it off I’m sent 4 letters in one day saying I owe money (I don’t, I’ve triple checked and it’s you that owes me!) and now I’m sent bullying letters saying it’s been passed to the debt collectors!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisjones3869 Chris Jones (@chrisjones3869) reported

    @virginmedia @TheBHF @O2 I live at ST6 4BD. My internet to my desktop has been on/off/on/off multiple times a minute! For 3 days now! This was very inconvenient when I had to send an important, and lengthy, email earlier on - it just disappeared because the internet cut out! I know my internet is cutting

  • joanne_l_t Joanne (@joanne_l_t) reported

    @emilyjade_xo @O2 It’s genuine…yes they actually have the audacity to do this when half the country can’t get a signal…unbelievable isn’t it!

  • NajmaMathsTutor Najma (@NajmaMathsTutor) reported

    Is anyone else having problems getting to someone at @O2? I've been trying to get in contact with them and three times now just as I mention my problem the phone cuts off.

  • janefedupwitho2 jane (@janefedupwitho2) reported

    @NajmaMathsTutor @O2 @virginmedia We ordered an upgrade on the 17/12/22 and have not received it! They have no issue charging us for the device ever since though 🤬

  • janefedupwitho2 jane (@janefedupwitho2) reported

    @NajmaMathsTutor @O2 I have the same issue! 🤬

  • nattynutter Natalie Hewart (@nattynutter) reported

    @O2 becoming more and more frustrated with telephone calls blanking out and going quiet halfway through a conversation why is the service so poor ?

  • janefedupwitho2 jane (@janefedupwitho2) reported

    @o2 can no reply and resolve my on going issue regarding a device ordered 2 mths ago, that has not been received and you’re charging us for it?

  • Bombay1986 Gaz. (@Bombay1986) reported

    @O2 Ah yes, an article that does’nt tell me anything. Seems like what you are investing in is a bit of a waste as the coverage is awful. O2 launched 5G in 2019 and it’s no better now

  • jane03832094 jane (@jane03832094) reported

    @joelycett Hi Joe, are there any plans for a new series of Got Your Back? I have a very serious complaint about @o2 and their treatment of long term customers. Their appalling Customer Services and horrendous waiting times. We are paying for a phone we have never rec’d 🤬

  • PB1872 Mr Blobby (@PB1872) reported

    @SamMill01557985 @O2 Plus their network coverage is shite!