O2

O2 Outage Report in Horsham, West Sussex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Horsham, West Sussex, England 12/02/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horsham, West Sussex, England

The most recent O2 outage reports came from the following cities: Cranleigh, Godalming, Dorking, Henfield, Crawley and Pulborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomCranleigh Phone
United KingdomGodalming Phone
United KingdomGodalming Phone
United KingdomDorking Internet
United KingdomHenfield Phone
United KingdomCrawley Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • Mas66778543 TheRealSlimShady 😎 (@Mas66778543) reported from Haywards Heath, England

    @O2 Well after upgrading to an iPhone 14 Pro you managed to disconnect my line causing my Apple Watch and iPhone 14 Pro device plans to be taken from my account without authorisation at a cost of £1950!! Bravo 👏🏻 couldn’t recommend o2 to my worst enemy these days.

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • iainkernaghan Iain (@iainkernaghan) reported from Redhill, England

    @O2 3 devices and I finally got somewhere, but no black friday extra as i have a bolt on and the logic of the bonus replacing it was never considered...

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • turningleftfor Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • NabilJamshed Nabil Jamshed (@NabilJamshed) reported from Crawley, England

    @acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint

  • arsenalfantv5 arsenal fan tv 💜 (@arsenalfantv5) reported from Crawley, England

    @O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have sent you a DM - had terrible experience on phone and got nowhere

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • craigdfreeman Craig Freeman (@craigdfreeman) reported from Redhill, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • happy_matty86 Matt (he/him) (@happy_matty86) reported from Haywards Heath, England

    Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

  • iainkernaghan Iain (@iainkernaghan) reported from Redhill, England

    Well @O2 i nearly upgraded my phone. Shame you misled me on your black friday airtime discount, wiped the basket and now just give me "400 bad request" pages. "Help" is useless, just loops of questions...

  • davetee2526 David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • dergal Gerry White SEO geek (@dergal) reported from Redhill, England

    @O2 No - I think you're missing the fact that you still have services that a service designed, a UX guy, a bit of css and common sense could fix up in a week, it wouldn't be super cheap, but leaving this service running like it is, just isn't acceptable.

  • COYIRONS COYIRONS ⚒⚒⚒ (@COYIRONS) reported from Crawley, England

    @O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.

  • Silverlink_ iyren (@Silverlink_) reported from Crawley, England

    I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2

  • jmlafc12 Madame Petit 🇪🇺❄️ #FBPE #StopBrexit (@jmlafc12) reported from Crawley, England

    I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??

  • Senhor_G__ Senhor G (@Senhor_G__) reported from Redhill, England

    @O2 I've upgraded but have my previous address. I need to change the delivery address, but can't do anything on the app. Can you help?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MissyK198 ₗᵢₜₜₗₑ gₑₘ (@MissyK198) reported

    So you pay @O2 for them to ignore you 🤔 and not deal with your complaint..

  • sunstorm2000 Alexandra Packer (@sunstorm2000) reported

    @O2 How do I obtain a refund? I’ve not been able to use the card for the purpose for which it was bought and as I’ve not had any help in rectifying the situation I want to lodge a complaint and get my money back. Complete waste of time effort and money whilst on holiday.

  • mjb8028 Mark Bush (@mjb8028) reported

    Stupid question maybe, but with a sim only contract on @O2 if my phone was to die can I just get a phone from anywhere and put my current SIM card in it (as long as it’s the same sized sim) doesn’t matter if it’s apple or Samsung or anything like as long as that phone is unlocked

  • Drysand Drysand (@Drysand) reported

    @O2 @virginmedia I’ve just been signed up for a new volt deal. Having a look online the O2 is is no where near the current best offer. I’m overseas for a month and chat functions not working, can someone assist me please? Thanks

  • RoboScorpion Nick H. Путін іди на хуй #FBPE #FBPPR #GTTO (@RoboScorpion) reported

    @O2 The help page says "You can manage your Direct Debit in My O2.". Any chance you could tell me where, as I can't find it!? Thanks!

  • MayaAvidov Maya Avidov (@MayaAvidov) reported

    @O2 @O2 you really suck at your job. 1 useless message every 24 hours and a chat function that's impossible to find on your site, and then permanently "too busy to speak to someone" is just beyond awful service. It's designed to not work.

  • parissesharay Parissé Sharay 🌸 (@parissesharay) reported

    What is wrong with @O2 signal? I don’t get it anywhere!! And when I do it’s so slow and freezes, keeps going on EDGE! 5G is awful. I can not wait to to leave this company. Problem after problem! Don’t use o2, you’ll be wasting your money and time!! 😡

  • mike9001985 Michael (@mike9001985) reported

    @O2 I drive past the mast everyday, says on your website a tree is the issue, theres no trees with in 3 meters of it, i do not see whats taking so long, people need it for work like me

  • frostefroste Patrick Frost (@frostefroste) reported

    @O2 Being happily tight I switched network when you folks continued the free roaming. As the SIMO contract was same price as last network (not saying THREE). Well done O2 for not trying to fleece people

  • A_LloydWilliams Andy Lloyd-Williams (@A_LloydWilliams) reported

    @BadgerOfSteel @O2 I didn’t realise you guys had phone signal outside of the M25, good effort mate. All the best