O2 Outage Report in Horsham, West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Horsham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Horsham, West Sussex, England
The most recent O2 outage reports came from the following cities: Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Phone | |
| Crawley |
Phone | |
| Cranleigh |
Phone | |
| Godalming |
Phone | |
| Godalming |
Phone | |
| Dorking |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Horsham, England
Latest outage, problems and issue reports in Horsham and nearby locations:
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Craig Freeman
(@craigdfreeman) reported
from
Redhill, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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Ben Mockford
(@fishdude10) reported
from
Crawley, England
@awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.
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Nabil Jamshed
(@NabilJamshed) reported
from
Crawley, England
@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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Madame Petit 🇪🇺❄️ #FBPE #StopBrexit
(@jmlafc12) reported
from
Crawley, England
I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
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COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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Matt (he/him)
(@happy_matty86) reported
from
Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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Rachel Winn Casting
(@RachelWinnCast) reported
from
Redhill, England
@O2 I have never had such a farce buying a phone. Terrible service and now to top it off I’m sent 4 letters in one day saying I owe money (I don’t, I’ve triple checked and it’s you that owes me!) and now I’m sent bullying letters saying it’s been passed to the debt collectors!
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Louise
(@louise_sarah) reported
from
Crawley, England
Once again at Gatwick and terrible @O2 connection. 5 months to go before I can leave their absolutely unreliable network
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Pig Witch
(@pig_witch) reported
@technologytotea @SwailesRuth @O2 Good bereavement teams make such a difference. Things are hard enough, without added obstacles. Years ago, sorting out my dad’s affairs, I ended up yelling ‘HE’s DEAD!’ at one of those automated voice things (Sky) when I couldn’t get through to anyone who could help.Take care x
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wendyg4073
(@wendyg4073) reported
@O2 Not if you're in Ayrshire and your reception is crap @nattystevenson1 agreed!
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chasingthedream
(@chasingthedrea6) reported
@O2 ….I am receiving the worst customer service ever. Joined after 10 years of hassle free with Vodafone for apparently a better deal. After 1 hour on phone to call centre and 1 hour in your Uxbridge shop and after 10days of joining.
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Michele Norris
(@Norris23M) reported
@SwailesRuth @O2 @BritishGas That wasn't the worst aspect of the encounter.
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Mary
(@GualLele) reported
@O2 Thank you, however it doesn't resolve the main issue- that I'm unable to utilise a price plan that I'm paying for.
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chasingthedream
(@chasingthedrea6) reported
@O2 I’ve been waiting 8 days for my old Vodafone number to be portalef to new o2 account. Having spent 2.5hrs of my life with call centre and Uxbridge outlet, I have got no further than another 3-5days due to system fault..it’s laughable..shame on you o2..poor poor customer service
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Ste
(@steblondin) reported
@O2 is there a reason why 3G and 4G isnt working? I have over 5GB data left so its not a data issue
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famelicose
(@famelicose2) reported
@O2 Proving again the utter contempt they have for their customers, I spent approx 20 mins completing a survey on my interaction with their customer services team (it wasn't good). Given that I indicated that the issue had not been resolved... 1/n
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Phoebe Kontos
(@PhoebeKontos) reported
@O2 been trying to get @PaoloNutini since 9 and ticketmaster still says happening now and not moving? Please help
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roseline morris
(@roselin42487909) reported
@O2 is the network down?