O2 outages and service status in Horsham, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Horsham, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Horsham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Horsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Horsham, England
The most recent O2 outage reports came from the following cities: Guildford, and Henfield.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford
|
Internet | 1 month ago |
|
Henfield
|
Phone | 2 months ago |
|
Crawley
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Horsham, England
Latest outage, problems and issue reports in Horsham and nearby locations:
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VOTE (@ZoeThomas1204) reported from Guildford, EnglandI have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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iyren (@Silverlink_) reported from Crawley, EnglandI get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2
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RKAsh (@rosiekent_kent) reported from Ashington, England@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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Nabil Jamshed (@NabilJamshed) reported from Crawley, England@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
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RKAsh (@rosiekent_kent) reported from Ashington, England@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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Farah فرح 파라흐 (@worldoffaz) reported from Horsham, EnglandOne little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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TheRealSlimShady 😎 (@Mas66778543) reported from Haywards Heath, England@O2 Well after upgrading to an iPhone 14 Pro you managed to disconnect my line causing my Apple Watch and iPhone 14 Pro device plans to be taken from my account without authorisation at a cost of £1950!! Bravo 👏🏻 couldn’t recommend o2 to my worst enemy these days.
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COYIRONS ⚒⚒⚒ (@COYIRONS) reported from Crawley, England@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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Ben Mockford (@fishdude10) reported from Crawley, England@awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.
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Matt (he/him) (@happy_matty86) reported from Haywards Heath, EnglandTechie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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David Clare (@Dave_Clare) reported from Billingshurst, England@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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Turningleftforless (@turningleftfor) reported from Guildford, England@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Peter Gordon (@PGcomms) reported from Guildford, England@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Madame Petit 🇪🇺❄️ #FBPE #StopBrexit (@jmlafc12) reported from Crawley, EnglandI have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
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Robert Blevin (@RobertBlevin) reported from Guildford, EnglandHey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Ray Merridew (@ISpyGraphix) reported from Loxwood, England@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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Louise (@louise_sarah) reported from Crawley, EnglandOnce again at Gatwick and terrible @O2 connection. 5 months to go before I can leave their absolutely unreliable network
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David East (@Roaringrock) reported from Horsham, England@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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David Taylor (@davetee2526) reported from Capel, England@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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arsenal fan tv 💜 (@arsenalfantv5) reported from Crawley, England@O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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romy (@lifeiz2short4lv) reported@O2 I’m disappointed with your service. I paid for my order and ported my number to O2, but I’ve had no proper support at all.I’ve called customer service multiple times and even messaged here on X still no response. This iscompletely unacceptable #O2 #CustomerService #Complaint
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Mike Waterson (@waterson_mike) reported@O2 Foned 202 last night and got told priority to be unblocked within 24 hrs....no joy again...getting sent around in circles..nobody seems to know what they are doing .went on 202 again today ..on for 23 minutes..got cut off at o2 end ! ...absolutely fed up tbh HELP !!
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Billy Hawes (@Billyhawes) reportedI don’t normally post but is there anything more frustrating than phone signal…. @EE @O2 2026 and in the southwest of England for 250 miles travelling up north. Not one stable phone call. #shambles
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Norman Leeds (@NormanLeedsPhD) reported@geek_gareth @TheGriftReport @O2 The best telephone service I ever received was when I called Microsoft in Seattle with a question about Windows 98.
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Viridis (@Lord_Viridis) reported@O2 fix myo2 or I can't pay you for 6 lines, it's that simple now. First the web, now the apps gone tits up. It's not just me, it's been for months Fix it or I cannot pay.
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Helen Jordan (@hel25071) reported@O2 Took my elderly mother all the way to your store in Merry Hill as she needs a new phone on contract but because my father is the account holder, the assistant would not help her. Disgraceful customer service and totally ridiculous as she pays the monthly bill for two phones.
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Barry Munckton (@bmunckton) reported@mhewson_MCH @O2 Or better still. 50gb data for £1.21 a month. Go figure. I didn’t scroll down enough lol. Try beating that. 7 months at that price. No contract.
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Andrew Goldstein (@Goldie__101) reported@O2 Hello. That would have been in October last year. I had a phone call two months ago I believe with support asking when the -£7 in credit on my account would be refunded and why I had to chase this. I received the cheque in March but seem to be getting the texts and mails still.
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Richard ingle (@RIngle100) reported@O2 can you explain why my daughters rolling plan was cancelled today withoutwarning and why your website will not allow a refresh? Tried calling call centre any they could not help. What has happened to O2? Do we take our business elsewhere.
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• B e c k i e e • 🐝 (@beckieebabee_x) reported@huckleberrydan @mhewson_MCH @O2 Exactly the same here ! Data is just as bad even if got some phone signal. In a city can’t use the maps because it’s rubbish! My partner has moved to EE. & in going to follow suit if I can find a decent deal!