O2 Outage Report in Horsham, West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Horsham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Horsham, West Sussex, England
The most recent O2 outage reports came from the following cities: Crawley, Cranleigh, Godalming, Dorking, Henfield and Pulborough.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Phone | |
| Cranleigh |
Phone | |
| Godalming |
Phone | |
| Godalming |
Phone | |
| Dorking |
Internet | |
| Henfield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Horsham, England
Latest outage, problems and issue reports in Horsham and nearby locations:
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Nabil Jamshed
(@NabilJamshed) reported
from
Crawley, England
@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
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iyren
(@Silverlink_) reported
from
Crawley, England
I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2
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Rachel Winn Casting
(@RachelWinnCast) reported
from
Redhill, England
@O2 I have never had such a farce buying a phone. Terrible service and now to top it off I’m sent 4 letters in one day saying I owe money (I don’t, I’ve triple checked and it’s you that owes me!) and now I’m sent bullying letters saying it’s been passed to the debt collectors!
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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Craig Freeman
(@craigdfreeman) reported
from
Redhill, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Louise
(@louise_sarah) reported
from
Crawley, England
Once again at Gatwick and terrible @O2 connection. 5 months to go before I can leave their absolutely unreliable network
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Madame Petit 🇪🇺❄️ #FBPE #StopBrexit
(@jmlafc12) reported
from
Crawley, England
I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Ben Mockford
(@fishdude10) reported
from
Crawley, England
@awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Matt (he/him)
(@happy_matty86) reported
from
Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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PL84
(@DeviousPL) reported
@ukBp_Roy @O2 @McDonaldsUK They’re absolutely useless. Was it Chicken Selects that didn’t work? O2 won’t reply for ages or play dumb even though everyone reported it to them earlier on. Perks that don’t work are more annoying than no perks at all… only reason I tolerate O2’s crap network is Priority.
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Marc
(@TheReal_Marc) reported
@O2 no service in Stevenage for over 48hrs now what’s going on? Can’t even receive a text message
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Rachel Clapham
(@racheleclapham) reported
@O2 It’s been 2 weeks since I reported fraudulent activity on my account. Customer services keep telling me a different timeframe of when the fraud team will contact me. I’ve still heard nothing and my credit report is about to be affected. This is a nightmare.
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PL84
(@DeviousPL) reported
@ukBp_Roy @O2 @McDonaldsUK I got my missus’s Quarter Pounder but couldn’t claim my own Chicken Selects, which I was looking forward to as a treat. I’m still within my 14 days so might dump O2 and go to EE - at least phone calls and data work. O2 seem to be a perpetual disappointment.
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LagerthaLou Ford
(@BeautyLou16) reported
@O2 been trying to phone but after being on hold for 30 mins the call was then dropped as soon as I was telling her the issue. My student discount hasn’t been added & I’ve paid 2 bills already
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Tina S
(@RansackerPanda) reported
@O2 hi, I'm trying to add the £5.99 Disney+ extra from o2 Priority to my account but it just says 'Oops, there's been a problem. Sorry, we can't show you this extra at the moment.' I'd like to add this before the offer expires at the end of this month please.
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PrincessSK26
(@Sk26Princess) reported
@O2 I'm asking on someone else's behalf because you aren't helping them. So not sure how I've not replied to you for two weeks. Though even my request for help was handled awfully and id only been a customer for 5 mins!
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Ste lowe
(@irishguard1998) reported
@O2 keep trying to get me to upgrade, ive had nothing but a crap service tbh id sooner be on PAYG gaff gaff My bill is 65 a month thats staying within my unlimited calls text and data...self explanatory tbh..... Absolute rip off im out...
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Luke 💙
(@pomeroy1988) reported
@O2 I had the same problem 3 years ago when I tried to add discount and it didn’t work so they had to do it manually over the phone
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Donna
(@donna_hgate) reported
@O2 If that’s the case, why haven’t I and many others been able to get mobile internet in the centre of Harrogate for months? It’s not even like it comes and goes, it just never works! Everything I check the network issues page there is always a fault which is being fixed…?