O2 outages and service status in Horsham, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Horsham, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Horsham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Horsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Horsham, England
The most recent O2 outage reports came from the following cities: Guildford, and Henfield.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford
|
Internet | 1 month ago |
|
Henfield
|
Phone | 2 months ago |
|
Crawley
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Horsham, England
Latest outage, problems and issue reports in Horsham and nearby locations:
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Madame Petit 🇪🇺❄️ #FBPE #StopBrexit (@jmlafc12) reported from Crawley, EnglandI have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
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David Clare (@Dave_Clare) reported from Billingshurst, England@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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RKAsh (@rosiekent_kent) reported from Ashington, England@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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Ray Merridew (@ISpyGraphix) reported from Loxwood, England@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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Matt (he/him) (@happy_matty86) reported from Haywards Heath, EnglandTechie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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Farah فرح 파라흐 (@worldoffaz) reported from Horsham, EnglandOne little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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iyren (@Silverlink_) reported from Crawley, EnglandI get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2
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TheRealSlimShady 😎 (@Mas66778543) reported from Haywards Heath, England@O2 Well after upgrading to an iPhone 14 Pro you managed to disconnect my line causing my Apple Watch and iPhone 14 Pro device plans to be taken from my account without authorisation at a cost of £1950!! Bravo 👏🏻 couldn’t recommend o2 to my worst enemy these days.
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COYIRONS ⚒⚒⚒ (@COYIRONS) reported from Crawley, England@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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RKAsh (@rosiekent_kent) reported from Ashington, England@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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David Taylor (@davetee2526) reported from Capel, England@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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Robert Blevin (@RobertBlevin) reported from Guildford, EnglandHey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Ben Mockford (@fishdude10) reported from Crawley, England@awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.
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David East (@Roaringrock) reported from Horsham, England@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Louise (@louise_sarah) reported from Crawley, EnglandOnce again at Gatwick and terrible @O2 connection. 5 months to go before I can leave their absolutely unreliable network
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VOTE (@ZoeThomas1204) reported from Guildford, EnglandI have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Turningleftforless (@turningleftfor) reported from Guildford, England@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Peter Gordon (@PGcomms) reported from Guildford, England@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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arsenal fan tv 💜 (@arsenalfantv5) reported from Crawley, England@O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL
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Nabil Jamshed (@NabilJamshed) reported from Crawley, England@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Lewis (@Lewis_lisa7) reported@O2 We noticed a problem last night. It says the problem that has been fixed in our area. It seems to be working again. Thanks
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Norman Leeds (@NormanLeedsPhD) reported@geek_gareth @TheGriftReport @O2 The best telephone service I ever received was when I called Microsoft in Seattle with a question about Windows 98.
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Benedict Ratchford (@TheBenRatch) reported@O2 Coverage around Wigan awful. Lucky to even muster one bar nevermind internet. Struggling to make calls, texts not sending or being received late. Not just at home but around town too. Its shocking. Done all the troubleshooting and to be honest its been like it for years.
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Richard Sears (@BucketofFrogs) reported@O2 hi there is there any reason why the mobile signal is so poor in HP4 postcode area ?
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Natalie Mc (@MyApocalypse_) reported@O2 any issues in the fk2 area? The signal is absolutely horrendous right now, not even remotely worth the money paid for it right now 😡😡😡😡
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Michelle Edwards (@ALittleLaw) reported1.@O2 Since 2022, I have repeatedly raised complaints about ongoing signal outages, yet nothing has been resolved. On 16 April 2026, I spoke with a male operative in your overseas call centre. He acknowledged the long‑running issue and agreed to apply one month’s credit to...
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Helen Jordan (@hel25071) reported@O2 Took my elderly mother all the way to your store in Merry Hill as she needs a new phone on contract but because my father is the account holder, the assistant would not help her. Disgraceful customer service and totally ridiculous as she pays the monthly bill for two phones.
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Simon Baldwin (@spcb) reported35 minutes and still waiting for @O2 business to pick up. Service? 🤪
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Darren (@darrenbram66) reported@O2 I pay £12.50 Sim only for my wife's phone...bit of a rip off....poor coverage...30G mobile data that doesn'twork...should've gone with @lebara
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Christian O'Malley (@COMalley2017) reported@o2 @TicketmasterUK The O2 priority link for Shed Seven is not working. It keeps sending me back to the priority app. Please advise ASAP