O2 Outage Report in Horsham, West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Horsham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Horsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Horsham, England
The most recent O2 outage reports came from the following cities: Guildford, Henfield, and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford
|
Internet | 12 days ago |
|
Henfield
|
Phone | 25 days ago |
|
Crawley
|
Phone | 1 month ago |
|
Crawley
|
Phone | 4 months ago |
|
Cranleigh
|
Phone | 4 months ago |
|
Dorking
|
Internet | 5 months ago |
Community Discussion
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O2 Issues Reports Near Horsham, England
Latest outage, problems and issue reports in Horsham and nearby locations:
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Madame Petit 🇪🇺❄️ #FBPE #StopBrexit (@jmlafc12) reported from Crawley, EnglandI have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
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RKAsh (@rosiekent_kent) reported from Ashington, England@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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Peter Gordon (@PGcomms) reported from Guildford, England@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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David Taylor (@davetee2526) reported from Capel, England@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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Louise (@louise_sarah) reported from Crawley, EnglandOnce again at Gatwick and terrible @O2 connection. 5 months to go before I can leave their absolutely unreliable network
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VOTE (@ZoeThomas1204) reported from Guildford, EnglandI have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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TheRealSlimShady 😎 (@Mas66778543) reported from Haywards Heath, England@O2 Well after upgrading to an iPhone 14 Pro you managed to disconnect my line causing my Apple Watch and iPhone 14 Pro device plans to be taken from my account without authorisation at a cost of £1950!! Bravo 👏🏻 couldn’t recommend o2 to my worst enemy these days.
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Nabil Jamshed (@NabilJamshed) reported from Crawley, England@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
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Turningleftforless (@turningleftfor) reported from Guildford, England@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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iyren (@Silverlink_) reported from Crawley, EnglandI get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2
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RKAsh (@rosiekent_kent) reported from Ashington, England@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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David East (@Roaringrock) reported from Horsham, England@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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David Clare (@Dave_Clare) reported from Billingshurst, England@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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Ben Mockford (@fishdude10) reported from Crawley, England@awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.
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Farah فرح 파라흐 (@worldoffaz) reported from Horsham, EnglandOne little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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COYIRONS ⚒⚒⚒ (@COYIRONS) reported from Crawley, England@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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Robert Blevin (@RobertBlevin) reported from Guildford, EnglandHey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Matt (he/him) (@happy_matty86) reported from Haywards Heath, EnglandTechie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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Ray Merridew (@ISpyGraphix) reported from Loxwood, England@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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arsenal fan tv 💜 (@arsenalfantv5) reported from Crawley, England@O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Steph (@Steph_HRhodes) reported from Grimethorpe, England@O2 is an absolute joke. I have little to zero signal at all and my mum has none at all. She has seizures and no way of contacting anyone if anything happens due to this. Absolutely sick of it, been a well over a week. #O2 get it sorted 🤬😡
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🌸itsmeLUVC🌸 (@LuvC_Carol) reported@O2 we are trying to get to speak to a customer service operator. Yet your stupid automatic system is just cutting us off. We need to cancel insurance that should have been cancelled months ago when a new contract was set up. What can we do??????????
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Sarah-Jane (@sarahjane2211) reported@O2 your network is shocking especially the last couple of months.. can never get a signal.. dont know why I'm actually paying you!!!
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Da Back Cracker 🧸 Elusive (DJ) 🦅 (@Mr1Elusive) reported@BizMobDeals @BizMobDeals really need to do better as a company and their Communication, Telling customers they have called when they clearly haven’t is terrible business @O2 your partner need to do better in life!
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Dave Barnes (@DaveB400) reported@O2 hello, do you have an email address for customer services please, I can reach out to you on, thanks
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David Swindells (@d_swindells) reported@O2 Thanks, I’m a little confused, the support team told me I had to buy it online, get the real one shipped, activate it, only then can I go to the store, is that not correct?
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Sarah Harris (@Sarah94x) reported@O2 @O2 it’s still not working as it takes me to the app ?
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Bobbie Dibden (@BobbieDibden) reported@O2 Yes it’s working now but took 3 days!!! Advice on phone and online chat was abysmal. Finally someone helpful from your sales team sorted it out in seconds. Dreadful customer service and incorrect advice until that point.
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arthur stafford (@arthurliverpool) reportedHa! @O2 advising “we’re working in TS11 so your signal might come and go”….really? I’ll not notice any difference as it’s a rubbish signal period.
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ChrisWilkinsBradford (@crispybd) reported@O2 hi O2, no 3G or 4G in Plymouth today. Getting increasingly fed up with no data signal; what is the issue please? This has been particularly bad this last 6 months.