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O2 outages and service status in Horsham, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Horsham, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Horsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Horsham, England

The most recent O2 outage reports came from the following cities: Guildford, Henfield, and Crawley.

CityProblem TypeReport Time
Guildford Internet 17 days ago
Henfield Phone 1 month ago
Crawley Phone 2 months ago
Crawley Phone 4 months ago
Cranleigh Phone 4 months ago
Dorking Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • davetee2526
    David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • PGcomms
    Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • ZoeThomas1204
    VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • COYIRONS
    COYIRONS ⚒⚒⚒ (@COYIRONS) reported from Crawley, England

    @O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.

  • happy_matty86
    Matt (he/him) (@happy_matty86) reported from Haywards Heath, England

    Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

  • Silverlink_
    iyren (@Silverlink_) reported from Crawley, England

    I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2

  • rosiekent_kent
    RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have sent you a DM - had terrible experience on phone and got nowhere

  • arsenalfantv5
    arsenal fan tv 💜 (@arsenalfantv5) reported from Crawley, England

    @O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL

  • rosiekent_kent
    RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint

  • NabilJamshed
    Nabil Jamshed (@NabilJamshed) reported from Crawley, England

    @acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.

  • Mas66778543
    TheRealSlimShady 😎 (@Mas66778543) reported from Haywards Heath, England

    @O2 Well after upgrading to an iPhone 14 Pro you managed to disconnect my line causing my Apple Watch and iPhone 14 Pro device plans to be taken from my account without authorisation at a cost of £1950!! Bravo 👏🏻 couldn’t recommend o2 to my worst enemy these days.

  • fishdude10
    Ben Mockford (@fishdude10) reported from Crawley, England

    @awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.

  • ISpyGraphix
    Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • turningleftfor
    Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • RobertBlevin
    Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • Roaringrock
    David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • louise_sarah
    Louise (@louise_sarah) reported from Crawley, England

    Once again at Gatwick and terrible @O2 connection. 5 months to go before I can leave their absolutely unreliable network

  • jmlafc12
    Madame Petit 🇪🇺❄️ #FBPE #StopBrexit (@jmlafc12) reported from Crawley, England

    I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??

  • worldoffaz
    Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • Dave_Clare
    David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mitzesus
    Mitz Productions ✪ (@mitzesus) reported

    @rosaream @O2 @TheO2 Birmingham have these as there times so I assume it'll be the same. 18:00 Doors Open 19.30 First Support (10 min interval) 20:20 Second Support 21:00 Interval 21:30 Swedish House Mafia 23:00 Approximate Finish Timings are approximate and subject to change.

  • jaynedmarks
    Jayne Marks (@jaynedmarks) reported

    I pleaded with the person on the phone to be put through to someone who can help. Apparently @O2 don’t have anyone. Not good enough @O2!

  • kwhite_96
    Katharine White (@kwhite_96) reported

    @O2 I have not had any phone signal due to a phone mast down for 2+ weeks.I have emailed & live chat multiple times but have not had any response. It is not due to come back until the 7th. Please confirm I will be getting a refund for the service I am paying for but unable to use

  • FinjaReloaded
    Finja (@FinjaReloaded) reported

    why is everything INCREDIBLY slow every time my phone shows it's on 5G? wasn't that supposed to make the internet faster? @O2

  • ryanstanley22
    Ryan Anderson (@ryanstanley22) reported

    @O2 At what point did I mention email? First of all email is more secure than mail, second of all, I said about downloading it on your phone, through the app, every other network in the world allow you to do that except o2

  • mrbergy3
    Scratcher (@mrbergy3) reported

    What on earth is the problem with @O2 reception? @oftel

  • harrysmaple97
    P Maple (@harrysmaple97) reported

    Very poor service from @O2 9 days now ive been trying to get an issue sorted and now it seems their staff have given up!

  • osbournecox72
    Osbourne Cox (@osbournecox72) reported

    @O2 Your customer services is a joke, direct messages don’t get answered for such a simple account query.

  • Spurschic43
    Ann-Marie Thérèse Hopkins 🇺🇦 (@Spurschic43) reported

    Anyone who is on @O2 consider leaving. I can honestly say that the level of service I have received from them is nothing short of appalling. Have had issue after issue, lie after lie. I’m done with these people

  • charlievevents
    Charlie Vanstone (@charlievevents) reported

    I am done with @o2 now. 5g full signal in so many areas around the UK and I cannot get internet. It’s appalling service. Fed up paying for something that’s not working