O2 Outage Report in Horsham, West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Horsham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Horsham, West Sussex, England
The most recent O2 outage reports came from the following cities: Crawley, Cranleigh, Godalming and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Phone | |
| Cranleigh |
Phone | |
| Godalming |
Phone | |
| Godalming |
Phone | |
| Dorking |
Internet | |
| Henfield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Horsham, England
Latest outage, problems and issue reports in Horsham and nearby locations:
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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iyren
(@Silverlink_) reported
from
Crawley, England
I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Nabil Jamshed
(@NabilJamshed) reported
from
Crawley, England
@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
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Madame Petit 🇪🇺❄️ #FBPE #StopBrexit
(@jmlafc12) reported
from
Crawley, England
I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
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Craig Freeman
(@craigdfreeman) reported
from
Redhill, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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Ben Mockford
(@fishdude10) reported
from
Crawley, England
@awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Iain
(@iainkernaghan) reported
from
Redhill, England
@O2 3 devices and I finally got somewhere, but no black friday extra as i have a bolt on and the logic of the bonus replacing it was never considered...
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Iain
(@iainkernaghan) reported
from
Redhill, England
Well @O2 i nearly upgraded my phone. Shame you misled me on your black friday airtime discount, wiped the basket and now just give me "400 bad request" pages. "Help" is useless, just loops of questions...
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Matt (he/him)
(@happy_matty86) reported
from
Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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TheRealSlimShady 😎
(@Mas66778543) reported
from
Haywards Heath, England
@O2 Well after upgrading to an iPhone 14 Pro you managed to disconnect my line causing my Apple Watch and iPhone 14 Pro device plans to be taken from my account without authorisation at a cost of £1950!! Bravo 👏🏻 couldn’t recommend o2 to my worst enemy these days.
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Jane Wood
(@SJ_UK) reported
@Aerial_Direct @O2 Can you help - for the past 3/4 months the signal in my house has become nonexistent! There has precisely been great signal and I have never had an issue, I now sound like a robot! After being an O2 customer for so long this is really disappointing!
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Peregrine Nipsy
(@LadyOliviaFox) reported
@tompeck @O2 I’ve had a nightmare with O2 this week. Three different people gave me terrible advice and I don’t have a working phone at the moment 👍🏼
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jason montana
(@jaowsty76) reported
@O2 after my very recent tweet about been left on hold untill the lines close.I got a phone call back ,rang once as I answered they hung up.Rang the number back and it was o2.Again another form of bad customer service as when I answered they hung.Steer very clear of this company.
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Ben Mason
(@bbmason) reported
@O2 Is there something wrong with your systems in Crawley area today? I've had 4g signal most of the day, but little or no internet access....
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Jon Wardell
(@jonboywardell) reported
@O2 I'm well overdue an upgrade. I'm struggling to get through to customer services... Can you tell me if you offer price match?
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Sophie
(@BophWillis) reported
@O2 Argh! I’ve typed my security question and it says it’s wrong but it’s not! Trying to reset my password so I can set up a DD! Help!
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Jamie H
(@Jamieh_196) reported
@O2 Over the phone, by email. Spoken to customer service, payment management and credit file referral team. Keeps going in circles with no action being taken to resolve the issue. Last email received was 30/11/22 saying I would be contacted by CFR 3-5 days with confirmation.
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Ginny Yang
(@yoonziya) reported
@O2 my network has been down since Monday when I temporarily blocked my phone. Apparently there isn't a block now but haven't had network on it since Monday? How do I fix this?
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Matt Reagan
(@MattJReagan) reported
@O2 just resigned for a new contract as was due an upgrade- sim only advertised as free disney+ for the normal 6 months- have chosen my extra and it’s only 3 months! Little help
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Krishan chavda
(@ChavdaKrishan) reported
@O2 spokw@to@lisa who said shell be sending me out a third replacement device. Got an email saying theres no stock. Raised a complaint with Tracey, promised a manager call back by the end of the day.. still nothing?All im getting is we will off x amount credit, im not after this!