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O2 outages and service status in Guildford, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Guildford, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, Total Blackout, and Phone.
  • 33% E-mail (33%)
  • 33% Total Blackout (33%)
  • 33% Phone (33%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Guildford, England

The most recent O2 outage reports came from the following cities: Farnborough, and Fleet.

CityProblem TypeReport Time
Farnborough Phone 14 days ago
Farnborough E-mail 14 days ago
Fleet Total Blackout 19 days ago
Guildford Internet 2 months ago
Aldershot Phone 3 months ago
Leatherhead Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • worldoffaz
    Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • ollieeden
    Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • SusanRalph21
    Susan Ralph (@SusanRalph21) reported from Farnham, England

    @scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work

  • Roaringrock
    David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • RossBrown1_1
    Ross Brown (@RossBrown1_1) reported from Wokingham, England

    @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

  • EmlynAD
    Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

  • Spennie105
    Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!

  • Thursley
    Jackie Malton (@Thursley) reported from Thursley, England

    @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

  • oliviakhwaja
    Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

  • ZoeThomas1204
    VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • JonsBusPics
    Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • BecOz14
    Bec Osborne (@BecOz14) reported from Camberley, England

    Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

  • GeorgeGower_
    George Gower (@GeorgeGower_) reported from Blackwater, England

    @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

  • Muppetham
    Ann Walter (@Muppetham) reported from Sandhurst, England

    @O2 priority app not working all morning ..why? Desperately wanted to get tickets for two events and blown it due to your app not working..constantly

  • ISpyGraphix
    Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • turningleftfor
    Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • Avigazed
    Avigazed (@Avigazed) reported from Addlestone, England

    @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

  • davetee2526
    David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • Spennie105
    Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔

  • EmlynAD
    Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • tokentemptressX
    ⭐️ Lisa ⭐️ (@tokentemptressX) reported

    @O2 I’ve had fraud on my account for months have called multiple times everytime told fraud have handled it. However today I see two missed payments on my credit file - I’m not even a customer!! No response from the credit file team, tired of repeating myself. I left you in Nov!

  • shandreen
    Su (@shandreen) reported

    @O2 Via dd and as I said to your customer service rep I don't have the ability to pay twice and that massive unpaid sign in all my lines/devices is now agrovating me why do you not just pur processing on the app if that is the case

  • ab187_b
    A1 driver (@ab187_b) reported

    @O2 Signal is diabolical, I’ll be swapping as soon as contract ends

  • NRManc
    Neil (@NRManc) reported

    What a glorious pleasant surprise dealing with @O2 on here. Helpful. Polite. Pleasant. Understood exactly what my issue was and came up with a couple of solutions. If only all customer service on Twitter was as good

  • herd_thomas
    Thomas Herd 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@herd_thomas) reported

    @O2 - Account locked Out. My account with o2 has now been locked approximately a month. Your agents have informed this is being looked into. Please will someone please contact me and get this issue sorted once and for all. This is very annoying.

  • chezzall
    Cheryl Peacock (@chezzall) reported

    @O2 hello could i have some help please

  • Nicolef1Penney
    Nicole Penney (@Nicolef1Penney) reported

    @O2 I have never been so shocked at a multi million pound company. 6 hours (between live chat and a phone call) my husband spent yesterday trying to upgrade our 4 phones. However although the credit check passed your “business policy” won’t allow more than 2 to be upgraded …

  • Dancsm77
    Dan77 (@Dancsm77) reported

    @O2 I'm an existing o2 customer, I have just tried to order a basic product from you 3 times online and then over the phone - which took 2 calls and 40 mins. I had to cancel the order as you were unable to complete the sale on 4 occasions. Absolute awful experience

  • swchamp89
    Swc (@swchamp89) reported

    @O2 @ad_moran4 O2 have the Worst customer service, don’t bother. I think I’ve wasted over 10 hours in the last year trying to speak to someone.

  • Propertyshe
    Susan Freeman (@Propertyshe) reported

    @O2 We have NO coverage at all. It is causing problems with our alarm system. People working in the house and garden can’t make calls. It seems particularly bad in and around our house. Can an engineer please come to inspect?