O2 Outage Report in Guildford, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Guildford, Surrey, England
The most recent O2 outage reports came from the following cities: Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 Surbiton |
Phone | |
| Cranleigh |
Phone | |
| Camberley |
Wi-fi | |
| Camberley |
Phone | |
| Godalming |
Phone | |
| Godalming |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Phillips
(@SarahPhillips71) reported
@O2 shocking customer service not had any phone service all this week unless on wifi tried to speak to customer services & got cut off because they were experiencing high call volumes, some form of compensation really would be appreciated for not providing the service i pay for.
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Dave Pakeman
(@davepakey71) reported
@MarkEvansO2 about time you sorted out custom services & when a call drops off because of 💩 signal you @o2 provide have the decency to call a customer back 😡
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Megan
(@meganshannon_) reported
@O2 haven’t got back to me and haven’t been a lento use my phone for 3 days now - I’ve tweeted, DM’d, phoned, live chat. The signal in my area was down for 2 days and now the postcode says on your website that it’s working fine - I have no services still and no signal
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jo crawshaw
(@joannecrawshaw) reported
@O2 customer service not answering messages or calls and your still charging me for an upgrade that never arrive ! This is ridiculous
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Shah Islam
(@ShahIsl16007604) reported
@O2 Hi o2 how about providing a decent network to make calls without any difficulties!! I have been hearing ongoing mast issues for over 6 months, are your engineers on strike???
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Miree
(@soogoodforyou) reported
@pamt1961 @O2 Send a message to @DarcyDrollinger for help concerning your account recovery. He help me recover my account,he will definitely help you.
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Darren John Elton
(@dazzelbrush) reported
@virginmedia @O2 just renewed my old virgin contract yesterday, virgin have provided the incorrect email address phoned O2 who said not there problem, phone virgin again, virgin transfer me to O2 again to be hung up on, get this sorted between yourselves if not I am cancelling!
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Jake
(@MrJakeyJake) reported
@O2 absolutely painful getting in contact with customer services. Over an hour on the phone and I’ve barely spoken to someone
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Bux
(@Bux_coach1) reported
@O2 hi I’ve called your customer service number twice And it disconnects me …when dialling 202 after answering my security question it states I’ll connect you to an advisor .. guys what’s going on ?
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Procurer of Cornettos
(@randomquest) reported
Currently on my sixth attempt with @O2 customer service to get my account sorted out. Hopefully we'll be successful this time. 🤬🤬🤬