O2 outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Guildford, England

The most recent O2 outage reports came from the following cities: Horsham, Godalming, and Cranleigh.

City	Problem Type	Report Time
Horsham	Phone	5 days ago
Godalming	Phone	19 days ago
Cranleigh	Internet	2 months ago
Cranleigh	Phone	2 months ago
Farnborough	Phone	3 months ago
Farnborough	E-mail	3 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  sally (@sally290718) reported 39 seconds ago from Farnborough, England

  @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

• 
  VOTE (@ZoeThomas1204) reported 3 minutes ago from Guildford, England

  I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

• 
  Jonathan Holmes (@JonsBusPics) reported 6 minutes ago from Godalming, England

  @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

• 
  Turningleftforless (@turningleftfor) reported 10 minutes ago from Guildford, England

  @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

• 
  Spencer Barfield (@Spennie105) reported 14 minutes ago from Fleet, England

  @AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔

• 
  Ann Walter (@Muppetham) reported 21 minutes ago from Sandhurst, England

  @O2 priority app not working all morning ..why? Desperately wanted to get tickets for two events and blown it due to your app not working..constantly

• 
  Emma Egbers (@EmmaEgbers) reported 24 minutes ago from Cobham, England

  @O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately

• 
  Ollie Eden (@ollieeden) reported 26 minutes ago from Farnham, England

  @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

• 
  David Taylor (@davetee2526) reported 30 minutes ago from Capel, England

  @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

• 
  George Gower (@GeorgeGower_) reported 31 minutes ago from Blackwater, England

  @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

• 
  Susan Ralph (@SusanRalph21) reported 38 minutes ago from Farnham, England

  @scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work

• 
  Bec Osborne (@BecOz14) reported 38 minutes ago from Camberley, England

  Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

• 
  David East (@Roaringrock) reported 43 minutes ago from Horsham, England

  @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

• 
  Bede Feltham 💙 (@bedefeltham) reported 45 minutes ago from Esher, England

  @O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx

• 
  Ghadeer Ahmed (@GhadeerAhmed96) reported 45 minutes ago from Ash, England

  Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

• 
  Toby (@tobyd360) reported 47 minutes ago from Farnborough, England

  @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 49 minutes ago from Esher, England

  @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

• 
  Robert Blevin (@RobertBlevin) reported 49 minutes ago from Guildford, England

  Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

• 
  Jackie Malton (@Thursley) reported 51 minutes ago from Thursley, England

  @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

• 
  Jon-Lee Paul Butler (@JonLeePButler) reported 57 minutes ago from Fleet, England

  @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JCB (@Plsdoright) reported 5 minutes ago

  @O2 Another worrying call for someone claiming to be from O2 advising my sim is no longer usable and anew one would be delivered tomorrow. Have had about 10 similar calls! However previous callers didn’t call me a M….F…..when I declined. Please help @O2

• 
  Dazzy (@ACEzio2009) reported 8 minutes ago

  @O2 im getting fed up with you keep cutting my mobile phone off the last 3-4 months in a row..My bill is due on 29th every month..but u cut my phone off in 48 hours??..what gives??..usually i get a week to pay my bills before anything gets cut..but you guys cut everything in 48 hours🤬..when my contract is up next year im done with you lot..unless i get chance to pay the bill up early...customer service is rubbish as well..i will be moving to another operator..after 20+ years with u as well..shame...

• 
  тαѕнα|мєт мαє мυℓℓєя (@needymusiclover) reported 10 minutes ago

  @O2 The issue is that when you google the number it’s coming up as legitimate o2 insurance. The thing that made me suspicious was that insurance department wouldn’t call to tell me my sim was getting disconnected as there’s different departments.

• 
  Big Ed (@62BigEd) reported 11 minutes ago

  @kokeshimum @O2 UK is so bad with mobile phone coverage. I've been to Iceland and had a full signal with 5g driving through a tunnel or way out in the wilderness.

• 
  Victoria Anderton (@vmanderton) reported 11 minutes ago

  You are a bunch of robbing con artists. You've just lost a loyal customer of 18 years. You will not get another penny out of me. Canceling my direct debit and tomorrow going with EE @O2

• 
  Squigly (@squigly1971) reported 13 minutes ago

  Try dealing with @O2 when something goes wrong abroad. They failed to provide the service I renewed my contracts for, then turned it into a catalogue of poor advice, broken promises, endless delays and a complaints process that doesn’t even work. Completely unacceptable.

• 
  MUFC Chatter (@mufcchatter) reported 15 minutes ago

  @O2 This CCJ is preventing me from moving house. It should never have been put against me in the first place. If the bundled broadband package was cancelled then this should have included the SIM. I never used the SIM, never put it in a phone, never held it in my hands!

• 
  Stacey (@Stacearoo) reported 16 minutes ago

  @O2 why on earth is it IMPOSSIBLE to sign in?!?! I have never found something so ridiculously difficult!

• 
  Danny King (@dannykingbiz) reported 22 minutes ago

  Hey @O2 any idea why one of the phone numbers on my account isn’t getting any service abroad while the other one is?

• 
  Sarah H (@SarahWM45) reported 24 minutes ago

  On the phone to @o2 and the security settings to go through both automated and to human are utterly insane. Unworkable. Cannot understand what they are saying. Stressful and confusing. We have no signal for two years and they still want exit fees!! @MartinSLewis