O2 outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Guildford, England

The most recent O2 outage reports came from the following cities: Horsham, Godalming, and Cranleigh.

City	Problem Type	Report Time
Horsham	Phone	3 hours ago
Godalming	Phone	14 days ago
Cranleigh	Internet	1 month ago
Cranleigh	Phone	1 month ago
Farnborough	Phone	3 months ago
Farnborough	E-mail	3 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  Toby (@tobyd360) reported 0 seconds ago from Farnborough, England

  @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

• 
  Jackie Malton (@Thursley) reported 3 minutes ago from Thursley, England

  @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

• 
  DaySack_ (@Daysack_) reported 3 minutes ago from Fleet, England

  @O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯

• 
  Olivia Khwaja (@oliviakhwaja) reported 4 minutes ago from Sunningdale, England

  @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

• 
  Ghadeer Ahmed (@GhadeerAhmed96) reported 7 minutes ago from Ash, England

  Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

• 
  sally (@sally290718) reported 8 minutes ago from Farnborough, England

  @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

• 
  Emma Egbers (@EmmaEgbers) reported 20 minutes ago from Cobham, England

  @O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately

• 
  Peter Gordon (@PGcomms) reported 20 minutes ago from Guildford, England

  @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

• 
  Bec Osborne (@BecOz14) reported 29 minutes ago from Camberley, England

  Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

• 
  David Taylor (@davetee2526) reported 39 minutes ago from Capel, England

  @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

• 
  Jon-Lee Paul Butler (@JonLeePButler) reported 40 minutes ago from Fleet, England

  @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

• 
  VOTE (@ZoeThomas1204) reported 43 minutes ago from Guildford, England

  I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

• 
  Turningleftforless (@turningleftfor) reported 43 minutes ago from Guildford, England

  @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

• 
  Ray Merridew (@ISpyGraphix) reported 45 minutes ago from Loxwood, England

  @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

• 
  Farah فرح 파라흐 (@worldoffaz) reported 46 minutes ago from Horsham, England

  One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 49 minutes ago from Esher, England

  @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

• 
  Robert Blevin (@RobertBlevin) reported 49 minutes ago from Guildford, England

  Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

• 
  Jonathan Holmes (@JonsBusPics) reported 50 minutes ago from Godalming, England

  @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

• 
  Spencer Barfield (@Spennie105) reported 56 minutes ago from Fleet, England

  @AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!

• 
  Spencer Barfield (@Spennie105) reported 58 minutes ago from Fleet, England

  @AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  uni drop-out✨ (@_unidropout) reported 4 minutes ago

  @O2 I’ve tried everything that your website recommends on every occasion that I have no service… however I shouldn’t have to The service should work 99% of the time and it doesn’t. My contract is up in less than a month so I’ll be likely finding something new!

• 
  Brendamcdnot56🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@brendamcdnot56) reported 4 minutes ago

  @xxxxminniex @O2 No she doesn't. **** off.

• 
  Andy Reynolds (@oit_andy) reported 8 minutes ago

  @kokeshimum @O2 Yep, I live in Milnrow, signal is fine there but if I drive up Huddersfield road or Todmorden road the signal completely disappears. It’s hilarious when they add another number to the “G” when some places in the U.K. haven’t event got 1G.

• 
  Deano... (@Frugal_ways) reported 14 minutes ago

  @LesTwigg @O2 Funny how the sim can receive signal from various masts, yet fails to work on the internet? BBC website loads, but search engines don't. Thanks for the heads up

• 
  Big Ed (@62BigEd) reported 14 minutes ago

  @kokeshimum @O2 UK is so bad with mobile phone coverage. I've been to Iceland and had a full signal with 5g driving through a tunnel or way out in the wilderness.

• 
  Karl (@karldj83) reported 15 minutes ago

  @lestereverton80 @O2 Same the signal everywhere is shite

• 
  Paul Blackledge (@Paul_Blackledge) reported 15 minutes ago

  @kokeshimum @O2 I always used to find it amazing that I would get full signal in the desert, miles from the nearest person in Kuwait, yet come home to the U.K. and some very populated places still have zero signal. Crazy planning restrictions stunting growth on masts I would imagine.

• 
  williamsmith (@william15613095) reported 16 minutes ago

  @ArturoGatti07 @O2 Join the party, been trying to get my issue fixed to get back into my account but no luck

• 
  Son Lyme (@Son_Lyme) reported 17 minutes ago

  @kokeshimum @O2 Could it be because morons who receive awful service continue to subscribe and pay their monthly fee Sarah?

• 
  wise151721 (@wise151721) reported 21 minutes ago

  Not happy with O2 signal been dropping in and out for months complained via a chat told it’s not a proper complaint unless I talk to someone 😡😡😡😡😡😡😡well I would if the phone worked properly not getting what I’m paying for @o2 #o2