O2 outages and service status in Guildford, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Guildford, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at O2
O2 is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Guildford, England
The most recent O2 outage reports came from the following cities: Cranleigh, and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Cranleigh
|
Internet | 15 days ago |
|
Cranleigh
|
Phone | 15 days ago |
|
Farnborough
|
Phone | 2 months ago |
|
Farnborough
|
2 months ago | |
|
Fleet
|
Total Blackout | 2 months ago |
|
Guildford
|
Internet | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
-
Ross Brown (@RossBrown1_1) reported from Wokingham, England@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
-
George Gower (@GeorgeGower_) reported from Blackwater, England@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
-
Turningleftforless (@turningleftfor) reported from Guildford, England@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
-
Jackie Malton (@Thursley) reported from Thursley, England@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
-
David East (@Roaringrock) reported from Horsham, England@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
-
Spencer Barfield (@Spennie105) reported from Fleet, England@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
-
Susan Ralph (@SusanRalph21) reported from Farnham, England@scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work
-
Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England@O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔
-
Jonathan Holmes (@JonsBusPics) reported from Godalming, England@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
-
Robert Blevin (@RobertBlevin) reported from Guildford, EnglandHey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
-
-
Peter Gordon (@PGcomms) reported from Guildford, England@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
-
Ray Merridew (@ISpyGraphix) reported from Loxwood, England@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
-
Bec Osborne (@BecOz14) reported from Camberley, EnglandHave had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
-
Farah فرح 파라흐 (@worldoffaz) reported from Horsham, EnglandOne little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
-
Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England@O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?
-
DaySack_ (@Daysack_) reported from Fleet, England@O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯
-
Emma Egbers (@EmmaEgbers) reported from Cobham, England@O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately
-
Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
-
Avigazed (@Avigazed) reported from Addlestone, England@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Cherry Von Boom (@cherry_ugh) reported@Aek366 @O2 Me thinks it’s time you looked at alternatives! I shan’t be staying with them if and when they decide to help me.
-
Aulternator (@Aulternator) reported@O2 I’m trying to spend money on an additional product and you can’t take my money ?? Issue logged 25/06 still no contact, what a great business model you have !!
-
Antoine Dupont propaganda page (@beerandwine3) reported@EnglandRugby @O2 If it's not broken, don't fix it.
-
iz (@iz__zy) reported@O2 when is your priority app going to be working? It’s been over a week and nothing and can’t login. I call Customer services and waste of time as they can’t help. Awful service
-
VocalYokel (@YokelVocal) reportedHow many days can @O2 fail to provide a signal for before they are in breach of contract? It has gone on for weeks in my work location now.
-
Lewny (@Lewnytune) reported@O2 Hi the service in the Slough area is horrendous at the moment. Everyone that I know on O2 is experiencing probs. Signal going and calls just dropping constantly
-
Mitch Hirsty (@mitchhirsty) reported@Chriswa19691781 @O2 That’s not the only thing that can’t be done with O2 at the moment! Are you able to pay your bills on the app or website? I’m not and quite a few others aren’t either. There is something broken on their end and no one is looking into it
-
Jorden Woellner (@jorden05) reported@O2 why can’t i upgrade online, tried to do it on chat and they can’t either keep saying go to a store. No I want to do it online. Help me
-
Fiona Coad (@CoadFiona) reported@O2 over 20 years a business customer. You have billed us £2k for calls made whilst in Mexico because we didn’t have a bolt on. This should flag up on client account and you should contact clients to make them aware, not just profit from their error. No client loyalty.
-
フェイス 🐲 (@faceyboi) reportedEvery other week @O2 tells me they’re improving the network in my area and every time it mysteriously gets worse. Weird