O2 Outage Report in Guildford, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (12%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent O2 outage reports came from the following cities: Horsham, Farnborough, Woking, Walton-on-Thames, Cranleigh and Crowthorne.
| City | Problem Type | Report Time |
|---|---|---|
 Horsham |
Internet | |
| Horsham |
Internet | |
| Farnborough |
Phone | |
| Woking |
Phone | |
| Walton-on-Thames |
Phone | |
| Walton-on-Thames |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Bede Feltham 💙
(@bedefeltham) reported
from
Esher, England
@O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rob
(@RobJ871) reported
@O2 My Apple Watch doesn’t like that I’m roaming. It’s fine when I’m beside my phone but go away and it has no connection. Does it support roaming?
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Ryan Davies
(@ripinmypants) reported
@O2 your service especially 4G is so so poor travelling up and down the country a lot and I hardly ever have internet on my phone motorways usually .. time for a change any recommendations people ?
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ECKOES
(@iamECKOES) reported
@O2 my @_CaffeNero_ O2 priority voucher has been saying “already used” every week for weeks 😫 And it’s not by meeee #help #sendcaffeine
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Ellan Wicks
(@EllanWicks) reported
Hey @o2 as someone who has both their phone and home internet through you, can I please ask that for next years IOW festival you do something to pre-empt/manage the congestion? Every year everything is painfully slow for 4 days (in Southampton) and I can’t get any work done 😩
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Tedlewisdaly
(@tedlewisdaly) reported
@O2 You've committed fraud on my account and have admitted to it several times yet you still have failed to call me. 7 weeks, 15 phone calls from us, messaged on Twitter and an official complaint submitted and nothing.#Ombudsman #ofcom
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Victoria
(@Victoriamay1108) reported
@O2 Network is appalling but I'm sure you will still take out the full amount even though most of the time it's unusable...
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Paul 🏳️🌈🇬🇧🇸🇪
(@pauldevenish) reported
Hi @O2 I have received a scam call from an O2 registered number, saying they are from @currys - can I flag this up with you both, as they are using your network to piggyback off a company they don't work for.
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Tom🐺
(@wwfctom_) reported
@O2 I have it doesn't work,👍
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Simon Whelband 🇺🇦
(@SimonWhelband) reported
@O2 Additional coverage whilst on the train would be great. As an example, between Leicester and Market Harborough, I'm lucky to get 3G and in parts the signal drops out altogether
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Place of Zen
(@Place_of_Zen) reported
@O2 what is the craic with your signal in Mid-Ulster? Why am I paying for this as it’s crap. Every single call I have made the past month has dropped, signal is never more than 1 bar. Total disgrace