O2 outages and service status in Guildford, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Guildford, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Guildford, England
The most recent O2 outage reports came from the following cities: Horsham, and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 Horsham
|
Phone | 24 days ago |
|
Godalming
|
Phone | 1 month ago |
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Cranleigh
|
Internet | 2 months ago |
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Cranleigh
|
Phone | 2 months ago |
|
Farnborough
|
Phone | 4 months ago |
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Farnborough
|
4 months ago |
Community Discussion
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O2 Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Ross Brown (@RossBrown1_1) reported from Wokingham, England@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England@O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔
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Jackie Malton (@Thursley) reported from Thursley, England@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Bec Osborne (@BecOz14) reported from Camberley, EnglandHave had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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VOTE (@ZoeThomas1204) reported from Guildford, EnglandI have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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David East (@Roaringrock) reported from Horsham, England@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Spencer Barfield (@Spennie105) reported from Fleet, England@AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔
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Peter Gordon (@PGcomms) reported from Guildford, England@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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George Gower (@GeorgeGower_) reported from Blackwater, England@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Turningleftforless (@turningleftfor) reported from Guildford, England@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Toby (@tobyd360) reported from Farnborough, England@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England@O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?
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Ann Walter (@Muppetham) reported from Sandhurst, England@O2 priority app not working all morning ..why? Desperately wanted to get tickets for two events and blown it due to your app not working..constantly
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Farah فرح 파라흐 (@worldoffaz) reported from Horsham, EnglandOne little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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Pink Haired Princess (@PhpPink) reported from Haslemere, England@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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Ollie Eden (@ollieeden) reported from Farnham, England@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Spencer Barfield (@Spennie105) reported from Fleet, England@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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Emma Egbers (@EmmaEgbers) reported from Cobham, England@O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately
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DaySack_ (@Daysack_) reported from Fleet, England@O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Loughran (@SarahDruscilla) reported@O2 in this day & age, why do we still have to settle for a signal that is “patchy indoors”. Got a text today saying our network issue has been fixed. Zero improvement. Still only 1 bar indoors. I had a better signal with O2, 20 years ago!!
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Steeley (@djsteeley) reportedEmail from @O2 did I need satellite coverage, great if bagging munros in Scotland, or alternatively trying to get a phone signal in Kirkintilloch, Chryston, @glasgowfort or @hyatt hotel in Stratford. 📱
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Dr Sonali Misra (@MisraSonali) reported@O2 I am travelling internationally and your app Help centre isn’t showing me any options to speak to an agent. And I don’t want to make international calls to your call centre. Please help. I have been wrongly charged for an extra month
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Marco Possolini Jr. (@mpossolini) reported@O2 hi team. I’m trying to access the Priority App and it’s not working. Can you help me?
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kaya (@grandestrife) reported@O2 did all of this and not working ! i need to log in for tmrw:,(
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Tom Weller (@TWeller96) reportedAvoid using @O2 for your phone! Issue raised over 5 months ago and still not sorted. So much for O2 Priority. Look elsewhere!
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Craig Turnbull (@pooliemadone84) reportedHey @O2 can you kindly improve your service regards all customers in TS24/TS25/TS26
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Liesl_ (@_lliesl_) reported@O2 Stop using Indian call centers. You bastards are making plenty of money The people you are employing do not give a ****. They are lying to your customers
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flv (@flv32321) reportedAbsolute disaster class in customer service from @O2. Trapped in a loop of fraud teams sending me to stores, store staff sending me to broken web forms, and zero phone support. Guess that's why CISAS and GDPR exist. 📉🛑 @MoneySavingExp @Ofcom #O2 #CustomerService #ConsumerRight
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Laraine Kempster (@londonlaraine) reported@DavidMacG1972 @O2 @davehpayne They're disgraceful. I am 70 disabled and live alone and I have had no DATA service and can't make calls for 3 days now and their answer? Phone our Support team....