O2 outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Guildford, England

The most recent O2 outage reports came from the following cities: Fleet, and Guildford.

City	Problem Type	Report Time
Fleet	Total Blackout	4 days ago
Guildford	Internet	2 months ago
Aldershot	Phone	2 months ago
Leatherhead	Phone	2 months ago
Woking	Internet	2 months ago
Leatherhead	Total Blackout	3 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  Toby (@tobyd360) reported 4 minutes ago from Farnborough, England

  @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

• 
  Jon-Lee Paul Butler (@JonLeePButler) reported 5 minutes ago from Fleet, England

  @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

• 
  Spencer Barfield (@Spennie105) reported 11 minutes ago from Fleet, England

  @AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔

• 
  Turningleftforless (@turningleftfor) reported 11 minutes ago from Guildford, England

  @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

• 
  Ollie Eden (@ollieeden) reported 18 minutes ago from Farnham, England

  @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

• 
  Avigazed (@Avigazed) reported 18 minutes ago from Addlestone, England

  @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

• 
  VOTE (@ZoeThomas1204) reported 20 minutes ago from Guildford, England

  I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

• 
  Farah فرح 파라흐 (@worldoffaz) reported 23 minutes ago from Horsham, England

  One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

• 
  Ross Brown (@RossBrown1_1) reported 23 minutes ago from Wokingham, England

  @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

• 
  DaySack_ (@Daysack_) reported 30 minutes ago from Fleet, England

  @O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯

• 
  Jonathan Holmes (@JonsBusPics) reported 34 minutes ago from Godalming, England

  @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

• 
  David East (@Roaringrock) reported 35 minutes ago from Horsham, England

  @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

• 
  Ann Walter (@Muppetham) reported 37 minutes ago from Sandhurst, England

  @O2 priority app not working all morning ..why? Desperately wanted to get tickets for two events and blown it due to your app not working..constantly

• 
  Jackie Malton (@Thursley) reported 38 minutes ago from Thursley, England

  @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 42 minutes ago from Esher, England

  @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

• 
  Robert Blevin (@RobertBlevin) reported 44 minutes ago from Guildford, England

  Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

• 
  Bec Osborne (@BecOz14) reported 51 minutes ago from Camberley, England

  Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

• 
  George Gower (@GeorgeGower_) reported 52 minutes ago from Blackwater, England

  @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

• 
  Bede Feltham 💙 (@bedefeltham) reported 53 minutes ago from Esher, England

  @O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx

• 
  Ghadeer Ahmed (@GhadeerAhmed96) reported 55 minutes ago from Ash, England

  Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @HumanPings (@HumanPings) reported 3 minutes ago

  @Virgin + @O2 never seen a worst couple! bye then

• 
  Kieren Bushnell (@kbushnell1975) reported 4 minutes ago

  @O2 Your customer services are terrible and abject. I've been awaiting a promised call back now for over an hour, after you passed me from pillar to post to try and buy a new item. I've been with you for well over 20 years and I am very likely to cancel everything with you if you don't pull your finger out and do as you have said you were going to. Very unhappy with your service.

• 
  Kirsty (@kirstygc1) reported 4 minutes ago

  @O2 The app is still not working and if it doesn’t work today you have lost a customer.

• 
  John Taylor (@TaylorSurrey) reported 5 minutes ago

  @O2 my new order for sim only is held awaiting (4 days)customer support, who can I contact to complete checkout?

• 
  Tim Fry (@lipsyfry) reported 5 minutes ago

  @O2 **** network do not waste your money

• 
  Paul Mac Eoin, PhD (@pmaceoin) reported 7 minutes ago

  @arokorol @O2 Seems expensive but I guess maintaining a network in a warzone is hard. Probably not the biggest hardship someone has suffered in that area today so 🔬🎻🤏

• 
  john (@johnsmusicclub) reported 7 minutes ago

  @O2 You are currently holding the lives of a number of wounded Ukrainian soldiers in your very own hands. I know I’m in arrears with my bill but I can’t do anything about it until Wednesday. Your threats to restrict my service are going to put these lives at risk as I seem to be the

• 
  𝕽𝖎𝖈𝖍𝖆𝖗𝖉 𝕭𝖔𝖔𝖙𝖍 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@BritsB4Boats) reported 13 minutes ago

  Has anyone had any experience of making an ombudsman complaint against @O2 (or other network)? They’ve not billed me correctly for almost half a year now, adding charges for a phone I sent back in January (with their prepaid packaging, and I gave them Royal Mail’s tracking number for it). They’ve also abruptly ended a payment plan I was on, allegedly because it “automatically terminated” when my account was credited for the charges for my previous phone, which should not have been added. I’ve tried asking them for help today, but they have been ******* useless

• 
  heisen pip (@Pippagoodman) reported 23 minutes ago

  @o2 why is your signs so bad at the minute ?? In the last month I can’t use my phone on half my walk to work, when I was always able to before ??

• 
  Andy Wright (@shakenNstirred) reported 24 minutes ago

  @O2 It now been out 2 days. No one has been to fix it