O2 Outage Report in Guildford, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent O2 outage reports came from the following cities: Surbiton, Cranleigh, Camberley, Godalming, Dorking, Oxshott and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Surbiton |
Phone | |
| Cranleigh |
Phone | |
| Camberley |
Wi-fi | |
| Camberley |
Phone | |
| Godalming |
Phone | |
| Godalming |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Bede Feltham 💙
(@bedefeltham) reported
from
Esher, England
@O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Emlyn Akoto-Dwemoh
(@EmlynAD) reported
from
Esher, England
@O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Emlyn Akoto-Dwemoh
(@EmlynAD) reported
from
Esher, England
@O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Enzyme 🇵🇸 🇺🇦 🇾🇪
(@EmzieLangan) reported
@O2 I think nearly 2 weeks without any form of service nor signal because of a simple number change that appears no where near resolving has gone beyond a fault free service. Once my contract ends next month I'll be switching provider after 12 years!
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DasNin
(@nin_das) reported
@O2 what a shambles! Sat in EU country with no mobile data connection and your help bot tells me to reset my phone to factory settings...??? Sort it out!
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tyler mcwilliam
(@tyleremm1) reported
@O2 what a shambles, was mis-sold a contract in June. I called 2 days after it was taken out to cancel it. I am now on my 4th call to o2 as it is still active and now effecting my credit score!. Every agent agent "assures me its cancelled" what do I do
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Carole Griffiths
(@CaroleGriffit13) reported
@O2 why do I keep getting emails from O2 billing me for a sim card that I have never used and cancelled by phone? The person I spoke to advised me to cancel the direct debit, which I did, and refunded me for the first bill, but still they keep coming!
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Charles Gloor
(@CharlesGloor) reported
@O2 no signal in Moretonhampstead. Rubbish. Does not help local business #notspot #infrastructure
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The_Bunny🌦️🌞
(@Bunny_Longstock) reported
@O2 @Bekhboyle Hi I’m in Croatia, checked before I left the uk that I wouldn’t be charged for using my monthly allowance here, and I’ve been charged for data roaming! Can’t message customer service as busy!
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Birdman
(@bi68495599) reported
@O2 poor connection issues in San Jose whilst roaming hardly any connection! Not impressed!
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PaolaCabrini
(@PaolaCabrini) reported
@O2 Hello! I have been waiting for my SIM since 08/07 as part of a deal with also Virgin Media bundle. My emails with password setup are expired so I cannot log into the all and get support, can you please contact me via DM here?
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The Mussel Pod
(@brancasterbay) reported
@O2 Our postcode is publicly posted everywhere, we run a business from it! There’s nothing else to dm about. We’ve just got NO phone signal so our phones aren’t ringing & we’re missing calls on both networks.
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VGanon
(@VgGlover) reported
@O2 @Bekhboyle Is that why the network in London today can barely hit 3G quality? Your masts are melting?