O2 Outage Report in Guildford, Surrey, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (45%)
-
Internet (31%)
-
Total Blackout (16%)
-
Wi-fi (3%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent O2 outage reports came from the following cities: Godalming, Dorking, Oxshott, Farnborough, Walton-on-Thames and Cobham.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Phone | |
| Dorking |
Internet | |
| Oxshott |
Internet | |
| Farnborough |
Internet | |
| Farnborough |
TV | |
| Walton-on-Thames |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
-
Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
-
Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
-
Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
-
Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
-
Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
-
Emma Egbers
(@EmmaEgbers) reported
from
Cobham, England
@O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately
-
George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
-
Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
-
Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
-
David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
-
VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
-
Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
-
Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
-
Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
-
Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
-
David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
-
sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
-
Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
-
markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
-
⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
CFD
(@TenFourEverton) reported
@O2 Now been told that the iPhone 11 I ordered SIX WEEKS AGO is out of stock. You are the worst phone provider EVER. #o2rubbish
-
Dave Levick
(@dlevick) reported
@O2 @o2 I tryed again... This time gave up after 40 mins on hold... No one should have to wait nearly 3 hours and still not talk to anyone that can help... Somewhere a customer service manager is getting a bollocking.
-
stop vio
(@wavejewellery) reported
@O2 It happens all@weeken in manchester wife had 4g best I get is 3 g im on payg she’s contract why is she getting preferential service.?
-
This is not my beautiful house 🇪🇺
(@BADHofbauer) reported
@O2 has owed me £182.50 for 2 weeks now since apparently they were going to refund it. They have still not given me my money back so I have paid twice to upgrade my broken phone. They were very quick to take my money but they have been awful at paying it back. Don't use #o2.
-
SHANFAR M S
(@shanfarms) reported
@O2 Its been 22 DAYS and I am still waiting for a solution. No help from your customer service. Charging me money from my account without providing me service and no records can be found by O2 customer service of me being charged. Fraud?? Disappointed!!!!
-
Craig Murphy
(@CAMURPHY) reported
@O2 Not spoken to anyone yet, only the "virtual assistant", which was predictably why things went full circle! I'll phone customer services in the morning to sort it out! Get the dev team on the spend cap feature for MyO2! Thanks!
-
Jennnnn 🎄🎅🏼
(@Jenny_oreilly) reported
Have 4G but no signal and nothing connects. Don’t ever go with @O2 😫
-
Harri Luckup
(@Harri124) reported
@O2 can someone please help? I’ve canceled my computer contract 5 times now, and I’m still get charged for it. Getting in contact with you during the day is hell on earth, only to find its all for nothing when it’s still on the account. Getting very annoyed with the service.
-
Matt Jaynes Ⓥ
(@miseryfingers) reported
@O2 I ordered a free sim and it never arrived. Could you help?
-
Peter
(@peteredbeau) reported
@O2 hello can you please help me, I want to keep my old number but can’t speak to anyone on the phone and when I do it online it asks for my last bill date but I only joined o2 3 days ago so haven’t been billed yet. Please can you help