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O2

O2 outages and service status in Guildford, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Guildford, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Guildford come from postal codes GU1 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Guildford, England

The most recent O2 outage reports came from the following cities: Guildford, Aldershot, Leatherhead, Woking, Farnham, Sandhurst, and Esher.

CityProblem TypeReport Time
Guildford Internet 16 days ago
Aldershot Phone 28 days ago
Leatherhead Phone 1 month ago
Woking Internet 1 month ago
Leatherhead Total Blackout 1 month ago
Farnham Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • davetee2526
    David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • JonsBusPics
    Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • GhadeerAhmed96
    Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, England

    Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

  • tobyd360
    Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • RossBrown1_1
    Ross Brown (@RossBrown1_1) reported from Wokingham, England

    @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

  • bedefeltham
    Bede Feltham 💙 (@bedefeltham) reported from Esher, England

    @O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx

  • EmlynAD
    Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

  • ollieeden
    Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • SusanRalph21
    Susan Ralph (@SusanRalph21) reported from Farnham, England

    @scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work

  • Avigazed
    Avigazed (@Avigazed) reported from Addlestone, England

    @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

  • Daysack_
    DaySack_ (@Daysack_) reported from Fleet, England

    @O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯

  • GeorgeGower_
    George Gower (@GeorgeGower_) reported from Blackwater, England

    @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

  • markjs10
    markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • EmlynAD
    Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

  • PGcomms
    Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • Roaringrock
    David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • Thursley
    Jackie Malton (@Thursley) reported from Thursley, England

    @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

  • oliviakhwaja
    Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

  • JonLeePButler
    Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England

    @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

  • turningleftfor
    Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • loops_912
    Willow (@loops_912) reported

    @O2 can you explain why there is barely any service in Stevenage town centre… it has been like this for at least 6 months… it isnt just my phone it is everyone we know who is on o2 in Stevenage.

  • rebeccarenton
    BeccaR (@rebeccarenton) reported

    @swlondonraised @O2 This happened to my Mom! Some scumbag on the official O2 customer support line signed her up for a contract without her consent when she was just calling them because she got locked out of her phone and couldn't access her bill. It was a total mess and took too long to sort out.

  • Garybro27228337
    Gary brown (@Garybro27228337) reported

    @O2 every single day for last two months I've raised an issue with your ****** network and yous refuse to fix the problem just say there isn't one which we all know is a ******* lie. Your just to stupid to fix the ******* issue

  • JHallHDI
    Jonathan Hall (@JHallHDI) reported

    @muzzer_daftbat @O2 That 02 customer care account looks like a scam

  • BeltaWolf
    BeltaWolf (@BeltaWolf) reported

    @O2 whats with the signal in the North East? For a week now the mobile Internet has been nearly non existent, took 20 min to load this, I downloaded the "my network" app but it wont open due to saying no connection, happening to everyone I know on O2

  • JonnyRidders
    JonnyRidders (@JonnyRidders) reported

    @O2 Please sort your reception in Redcar. Your supposed upgrade has actually made your shoddy signal worse.

  • AEW_Blog
    AEWBlog (@AEW_Blog) reported

    @VMO2News @O2 @virginmedia It SUCKS that O2 has removed the 3-months switch up to 11-months. I tried to change my phone today and it wants me to pay it all off before changing. It makes no sense because I’m on the old contract with 3-months switch up :/

  • darmsk
    darms (@darmsk) reported

    @O2 Gotta love your call centre when it stakes 40mins to pass security checks due to them not understanding details provided. Top it off was calling log a complaint #noconfidence

  • chrisocdmartin
    Chris Martin (@chrisocdmartin) reported

    @swlondonraised @O2 Because their security is terrible, I’ve had an ongoing issue since 8th August. Several complaint emails to just about everyone, months of phone calls & they treat victims like criminals. I switched provider and they threatened debt recovery agency again due to their negligence

  • NingalooBaby
    Lorna ✨️❤️✨️ (@NingalooBaby) reported

    First Christmas in over a decade that I'm no longer an @O2 customer for my mobile phone. 🙃 Feels like we got divorce when you cheated on me by raiding my bill against our 'marriage contract'. 😔