O2

O2 Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Guildford, Surrey, England 03/31/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Guildford, Surrey, England

The most recent O2 outage reports came from the following cities: Guildford, Aldershot, Leatherhead, Woking, Farnham, Sandhurst, Esher and Pirbright.

Loading map, please wait...
City Problem Type Report Time
United KingdomGuildford Internet
United KingdomAldershot Phone
United KingdomLeatherhead Phone
United KingdomWoking Internet
United KingdomLeatherhead Total Blackout
United KingdomFarnham Phone

Community Discussion

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O2 Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • RossBrown1_1 Ross Brown (@RossBrown1_1) reported from Wokingham, England

    @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

  • laracking ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • Avigazed Avigazed (@Avigazed) reported from Addlestone, England

    @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

  • GeorgeGower_ George Gower (@GeorgeGower_) reported from Blackwater, England

    @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

  • Thursley Jackie Malton (@Thursley) reported from Thursley, England

    @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

  • oliviakhwaja Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • davetee2526 David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • bedefeltham Bede Feltham 💙 (@bedefeltham) reported from Esher, England

    @O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx

  • EmlynAD Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

  • EmlynAD Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

  • tobyd360 Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • ollieeden Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • JonLeePButler Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England

    @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • smeese1983 Stuart Meese (@smeese1983) reported

    @O2 App and website down. Guessing it can’t handle the traffic waiting for Peter Kay tickets. Shocking.

  • mattcseries3 Mattcseries3 🇬🇧🛵🛵💨💨🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@mattcseries3) reported

    @virginmedia @peterkay_co_uk @O2 Still can’t login so pretty pointless pushing it, ticketmaster on Saturday at this rate, terrible service from a so called market leader

  • geordieLou29 Louise Dodds (@geordieLou29) reported

    @O2 @TheO2 @peterkay_co_uk Please hurry up and fix this app, buying tickets is stressful enough without this

  • BalmoralBidding Balmoral Bidding (@BalmoralBidding) reported

    @O2 sort it out, please! Priority app and website down……

  • mikejamesallen Mike Allen (@mikejamesallen) reported

    Unsurprisingly @o2 O2 priority is down. Existing customers logged out. Website down. You knew it would be busy today right?

  • billchampion Bill Champion (@billchampion) reported

    Amazing how the Peter Kay tickets will appear on resale sites but no ****** can get on the app to buy them sort your **** out @o2

  • KeithWhalen1969 Keith Whalen (@KeithWhalen1969) reported

    @O2 You need to fire your Internet service provider

  • DingosBrother Alex (@DingosBrother) reported

    @O2 @TheO2 @peterkay_co_uk Site is down ??

  • PopLooksBach DiscoJam (@PopLooksBach) reported

    @O2 @TheO2 @peterkay_co_uk Crashed! Can't even sign in 😬

  • Dominiho7 Dominic Hanley (@Dominiho7) reported

    @O2 they gon messed it up today! Priority not working. You'd think they have the capacity to support people logging on.