O2 Outage Report in Guildford, Surrey, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Guildford, England

The most recent O2 outage reports came from the following cities: Guildford, Aldershot, Leatherhead, Woking, Farnham, Sandhurst, Esher, and Pirbright.

City	Problem Type	Report Time
Guildford	Internet	14 days ago
Aldershot	Phone	26 days ago
Leatherhead	Phone	1 month ago
Woking	Internet	1 month ago
Leatherhead	Total Blackout	1 month ago
Farnham	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  markstevens (@markjs10) reported 38 seconds ago from Godalming, England

  @O2 24 hours to port from EE now back to no service! Rubbish

• 
  Spencer Barfield (@Spennie105) reported 1 minute ago from Fleet, England

  @AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔

• 
  Jonathan Holmes (@JonsBusPics) reported 1 minute ago from Godalming, England

  @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

• 
  Bec Osborne (@BecOz14) reported 2 minutes ago from Camberley, England

  Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

• 
  David Taylor (@davetee2526) reported 3 minutes ago from Capel, England

  @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

• 
  ⚫️Lara King BA (Hons) (@laracking) reported 4 minutes ago from Farnham, England

  Help me please, @O2

• 
  Farah فرح 파라흐 (@worldoffaz) reported 6 minutes ago from Horsham, England

  One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

• 
  Ray Merridew (@ISpyGraphix) reported 9 minutes ago from Loxwood, England

  @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

• 
  Avigazed (@Avigazed) reported 17 minutes ago from Addlestone, England

  @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

• 
  VOTE (@ZoeThomas1204) reported 17 minutes ago from Guildford, England

  I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

• 
  Olivia Khwaja (@oliviakhwaja) reported 26 minutes ago from Sunningdale, England

  @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

• 
  Ross Brown (@RossBrown1_1) reported 27 minutes ago from Wokingham, England

  @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

• 
  Pink Haired Princess (@PhpPink) reported 28 minutes ago from Haslemere, England

  @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

• 
  Spencer Barfield (@Spennie105) reported 35 minutes ago from Fleet, England

  @AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!

• 
  sally (@sally290718) reported 44 minutes ago from Farnborough, England

  @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

• 
  Robert Blevin (@RobertBlevin) reported 44 minutes ago from Guildford, England

  Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

• 
  Emma Egbers (@EmmaEgbers) reported 47 minutes ago from Cobham, England

  @O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately

• 
  Toby (@tobyd360) reported 49 minutes ago from Farnborough, England

  @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

• 
  David East (@Roaringrock) reported 52 minutes ago from Horsham, England

  @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  H... (@Heather_1705) reported 2 minutes ago

  @O2 hi, my mum isn’t receiving text messages to her iPhone 11 from non iPhones, I’ve trouble shooted with Apple and it still isn’t working. Can you help? I’m o2 and my phone is fine but mum isn’t getting texts that aren’t iMessages 🤔

• 
  PL84 (@DeviousPL) reported 9 minutes ago

  @O2 @MichaelSniedzeH Well you can bet they’ll leave at the end of the term. What exactly are you investing in as your network has been consistently the worst for data in major cities down South? Fortunately I’m on SIMO, doesn’t mean I like your disgusting attitude though…

• 
  Phil Gornall (@gorners) reported 9 minutes ago

  Been with @o2 well over 10 years, whilst not the cheapest always felt value for money with the good overall service, price rises reasonable as per their T&Cs, but whichever idiot signed off a close to 12% annual ‘standard’ price rise at this time is either brain dead or sadistic

• 
  Mel Wilks 🏏💻☁️ (@melwilks) reported 11 minutes ago

  @O2 Been a customer 20 years. This is the end. I think your a disgrace.

• 
  Vix M (@Nerd_with_bird) reported 14 minutes ago

  @O2 I now have a new SIM card as you were convinced that was why my data was slow and barely signal. Nothing has changed, in fact it's worse. It says I have 4g at the top of the screen but nothing loads, claims I'm offline, speedtest can't find you. Honestly I'm done.

• 
  Ben Pendery (@ben_pendery) reported 15 minutes ago

  @O2 @LegendLarry_ Hey, I've tried on Odeon App and private browsing window and still doesn't work. 😔

• 
  Andy (@sirplumb) reported 20 minutes ago

  @O2 Hiking mobile bills by 11.7% hiding behind R.P.I of 7.8% and annual increase of 3.9% really poor. You didn’t have to, then you give an example of a mobile bill of £8.00 so it doesn’t look bad. Who has an £8.00 mobile bill? #o2 #o2rinsingcustomers

• 
  Michael SniedzeHinde (@MichaelSniedzeH) reported 22 minutes ago

  @O2 Absolute b******t and you know it. Explain to me how an 11.7% increase is justified, break it down for me. You are putting prices up because you can & customers can’t do anything about it. Blatant abuse of customers. You should be ashamed of yourself!! Bring on contract end date!

• 
  Barnold (@barnoldsays) reported 24 minutes ago

  @O2 @melwilks What is with the cookie cutter responses to this question? So the price increase is solely because you're investing in your network? Balderdash. Have a terrible day.

• 
  Alastair McKay (@TheRealAMcKay) reported 26 minutes ago

  @O2 iPhone 5s Never used the app before now. Decided to use it to top up. Had to use the web instead.