O2

O2 Outage in Guildford, Surrey, England

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

 Some problems detected at O2

O2 problems in the last 24 hours in Guildford, England

O2 Outage Chart in Guildford, Surrey, England 07/10/2020 15:40

July 10: Problems at O2

O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Phone 62.24% Phone
  • Internet 24.48% Internet
  • Total Blackout 5.39% Total Blackout
  • Wi-fi 3.73% Wi-fi
  • E-mail 3.32% E-mail
  • TV .83% TV

O2 Outage Map Near Guildford, Surrey, England

The most recent outage reports and issues originated from Surbiton, Guildford, Walton-on-Thames, Horsham, Farnborough, East Horsley, Knaphill and Woking.

United KingdomSurbiton Phone
United KingdomSurbiton Internet
United KingdomGuildford Internet
United KingdomWalton-on-Thames Internet
United KingdomHorsham Phone
United KingdomWalton-on-Thames Internet

O2 in Guildford, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

O2 Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:
  • RossBrown1_1 Ross Brown (@RossBrown1_1) reported from Wokingham, England

    @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • davetee2526 David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • oliviakhwaja Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • laracking ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • BecOz14 Bec Osborne (@BecOz14) reported from Camberley, England

    Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • EmmaEgbers Emma Egbers (@EmmaEgbers) reported from Cobham, England

    @O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • Spennie105 Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!

  • Spennie105 Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔

  • phileasphil Phil Harris (@phileasphil) reported from Horsham, England

    @O2 Your service status doesn't work

  • Andy_Moisey Andy (@Andy_Moisey) reported from Wokingham, England

    @Tom_redburn1 @HRichards355 @O2 @tescomobile @giffgaff Didn’t get a text but email - We’re very sorry about yesterday’s network issues. We understand how important it is to stay connected, especially at this time of year. You’ll receive a credit for two days of your monthly airtime subscription charges by the end of January.

  • RMBsnr RMBsnr (@RMBsnr) reported from West Molesey, England

    @O2 Please don't lie about you're network. It's not all up and running. Still getting failed to send messages on texts when they've been sent.

O2 Issues Reports

Latest outage, problems and issue reports in social media:
  • Holly_airotciv holly🌻 (@Holly_airotciv) reported

    @O2 hello I payed my contract and my calls and text are on but my data says 0 so can you help please.

  • BarringtonSc0tt Barrington Scott (@BarringtonSc0tt) reported

    @O2 @DisneyPlusUK This is a fake offer, after being sent an email from O2 saying I could receive 6 mo TVs free. You can’t renders and help centre is non existent!

  • BarringtonSc0tt Barrington Scott (@BarringtonSc0tt) reported

    @O2 so received an mail saying I can have Disney + free for 6 months. Then told by O2 support I need to upgrade. No mention of this in the email or the t’s and c’s, checked 3 times. Help desk can’t receive screen shots of the email and keep hanging up!

  • Pigeon_Legs robert wright (@Pigeon_Legs) reported

    @O2 hi I got a free Disney plus 6 month priority text and I don’t know where to use the code. Can you help please?

  • sanvraj Sandeep Patel (@sanvraj) reported

    @O2, Hi there, I entered the wrong phone number while trying to get the disney + reward. Can you help please

  • pezzpezz78 Perry (@pezzpezz78) reported

    @O2 have you thought about using a satellite for your phone signal instead of a frying pan? #o2 #nosignal

  • heyitsant Antony Collett (@heyitsant) reported

    Hey @O2 my wife @liz_e_collett wants to migrate her number to a new contract but can't get through on 202 as it keeps hanging up on her. Some help would be appreciated.

  • mr_elevate mrElevate (@mr_elevate) reported

    @O2 Hi, I'm trying to transfer my old number to O2 but can't get through via 202 and keep getting website issues. Can you help? Don't want to lose my old number and I've been trying for weeks!

  • AndyRFCCharman Andy C #FBPE (@AndyRFCCharman) reported

    @O2 How do I contact you to give the required 30 days notice that I wish to cancel my Pay Monthly contract? There appears to be no option for this under the 'Contact Us' section on your website. Can you advise please.

  • HazelHallOff Hazel Hall (@HazelHallOff) reported

    @O2 got the free gift through priority of 6 months Disney plus for being a valued customer