O2 outages and service status in Guildford, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Guildford, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Guildford, England
The most recent O2 outage reports came from the following cities: Godalming, and Cranleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming
|
Phone | 13 days ago |
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Cranleigh
|
Internet | 1 month ago |
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Cranleigh
|
Phone | 1 month ago |
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Farnborough
|
Phone | 3 months ago |
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Farnborough
|
3 months ago | |
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Fleet
|
Total Blackout | 3 months ago |
Community Discussion
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O2 Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England@O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?
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Spencer Barfield (@Spennie105) reported from Fleet, England@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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Bec Osborne (@BecOz14) reported from Camberley, EnglandHave had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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George Gower (@GeorgeGower_) reported from Blackwater, England@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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markstevens (@markjs10) reported from Godalming, England@O2 24 hours to port from EE now back to no service! Rubbish
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David Taylor (@davetee2526) reported from Capel, England@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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Avigazed (@Avigazed) reported from Addlestone, England@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Spencer Barfield (@Spennie105) reported from Fleet, England@AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔
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VOTE (@ZoeThomas1204) reported from Guildford, EnglandI have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Ross Brown (@RossBrown1_1) reported from Wokingham, England@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Jonathan Holmes (@JonsBusPics) reported from Godalming, England@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England@O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔
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Ann Walter (@Muppetham) reported from Sandhurst, England@O2 priority app not working all morning ..why? Desperately wanted to get tickets for two events and blown it due to your app not working..constantly
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sally (@sally290718) reported from Farnborough, England@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Peter Gordon (@PGcomms) reported from Guildford, England@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Robert Blevin (@RobertBlevin) reported from Guildford, EnglandHey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Bede Feltham 💙 (@bedefeltham) reported from Esher, England@O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx
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DaySack_ (@Daysack_) reported from Fleet, England@O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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PUNK SQUAD (@PUNKSQUADcom) reported@kokeshimum @O2 Left them for Smarty earlier in year. Bill went from £24 and shite service to £8 20 Years A Customer and nothing from them.
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Greg Geyer (@GregGeyer2) reported@savinggracey @O2 That's unacceptable. O2 needs to step up their customer service.
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Darth Wader (@LordoftheSplash) reported@kokeshimum @O2 02 are ****, we’ve moved to Smarty this week as it happens, just fed up with the terrible service and constant price rises.
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sue evans (@untidysue) reported@O2 why can’t i suddenly receive texts from organisations. This problem only started this week. iPhone 13 been on o2 for years. It’s not my settings. Any ideas please?
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Peter Reid (@Ptr1263Reid) reported@kokeshimum @O2 It’s crap all over the country.
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Amy (@AJosephine_xoxo) reportedOne reason I miss working for @O2 which i never thought till now is when samsung release new tech, cos I loved seeing it first!!!
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michael maccallum (@michaelnotabot1) reported@kokeshimum @O2 Because whenever the mobile companies want to put up masts to solve the problem everyone objects. See also pretty much any kind of infrastructure improvements
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Terry Morris (@TerryMo66448885) reported@kokeshimum @O2 I worked in telecoms for a while, service engineer. The maintenance and investment is non existent.
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Martin Lee (@Watch_n_Wait) reported@kokeshimum @O2 Listen to any talk radio show and the regularity with which they "lose" guests and callers is embarrassing, and nearly all down to dodgy mobile connections. Sadly Brits gave up a really decent landline system for the "convenience" of mobile without thinking about quality.
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John Sabian (@GymItalian83) reported@kokeshimum @O2 I think it’s most of the UK. I’m on EE and the network used to be good, but the last few years it’s been poor