O2 outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Guildford, England

The most recent O2 outage reports came from the following cities: Horsham, Godalming, and Cranleigh.

City	Problem Type	Report Time
Horsham	Phone	4 days ago
Godalming	Phone	18 days ago
Cranleigh	Internet	1 month ago
Cranleigh	Phone	1 month ago
Farnborough	Phone	3 months ago
Farnborough	E-mail	3 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  VOTE (@ZoeThomas1204) reported 16 seconds ago from Guildford, England

  I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 1 minute ago from Esher, England

  @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

• 
  Avigazed (@Avigazed) reported 5 minutes ago from Addlestone, England

  @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

• 
  Ann Walter (@Muppetham) reported 6 minutes ago from Sandhurst, England

  @O2 priority app not working all morning ..why? Desperately wanted to get tickets for two events and blown it due to your app not working..constantly

• 
  Robert Blevin (@RobertBlevin) reported 9 minutes ago from Guildford, England

  Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

• 
  Spencer Barfield (@Spennie105) reported 11 minutes ago from Fleet, England

  @AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔

• 
  David East (@Roaringrock) reported 25 minutes ago from Horsham, England

  @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

• 
  Ghadeer Ahmed (@GhadeerAhmed96) reported 29 minutes ago from Ash, England

  Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

• 
  Pink Haired Princess (@PhpPink) reported 32 minutes ago from Haslemere, England

  @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

• 
  Jon-Lee Paul Butler (@JonLeePButler) reported 34 minutes ago from Fleet, England

  @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

• 
  Bede Feltham 💙 (@bedefeltham) reported 35 minutes ago from Esher, England

  @O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx

• 
  Toby (@tobyd360) reported 39 minutes ago from Farnborough, England

  @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 39 minutes ago from Esher, England

  @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

• 
  Emma Egbers (@EmmaEgbers) reported 40 minutes ago from Cobham, England

  @O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately

• 
  Olivia Khwaja (@oliviakhwaja) reported 43 minutes ago from Sunningdale, England

  @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

• 
  Farah فرح 파라흐 (@worldoffaz) reported 49 minutes ago from Horsham, England

  One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

• 
  George Gower (@GeorgeGower_) reported 50 minutes ago from Blackwater, England

  @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

• 
  Turningleftforless (@turningleftfor) reported 50 minutes ago from Guildford, England

  @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

• 
  Ray Merridew (@ISpyGraphix) reported 51 minutes ago from Loxwood, England

  @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

• 
  Jonathan Holmes (@JonsBusPics) reported 57 minutes ago from Godalming, England

  @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Will McGugan (@willmcgugan) reported 1 minute ago

  So @O2 had to be one of the most incompetent mobile providers out there. I’m unable to top up. Their app breaks with cryptic errors. I’m unable to change plans as the change tariff link breaks with “too many redirects”. I can create a new plan, but that won’t let me keep my number. O2 customer services, don’t bother replying. There’s nothing you could do to salvage your reputation in my eyes.

• 
  SussexGal 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪🇬🇧 (@dino868) reported 2 minutes ago

  Have you read the reviews on Play Store of your app @O2?! 🤔 Since the latest update, just like me, everyone seems to hate it and has the same problems I do - it's a Crap App now tbh!! Time to sort out the issues or delete it completely... like I have!! 👋 #o2 #App #phones

• 
  Blaze 3D (@Weezyblaze77) reported 9 minutes ago

  @O2 @O2 It's been over a month since my number was compromised and my account closed. I've received conflicting information from different teams and still have no resolution. This number is linked to all my essential services. I deserve answers. @OmbudServices

• 
  Johnny Storm (@humantorch1036) reported 10 minutes ago

  Does anybody work for @o2 The customer service is non-existent. Sort it out.

• 
  Larissa Pelham (@larissapelham) reported 26 minutes ago

  @O2 I cannot DM on X. Funeral services & family couldn’t reach my mother while preparing her husband’s funeral. Emergency services couldn’t reach her and now she’s in hospital where we can’t reach her. This has continued since 3/26. A direct number pls to speak to someone senior.

• 
  ShinP3ngy (@NotSoP3ng) reported 26 minutes ago

  @lloydoh17 @O2 Yh constant dead zones and it’s getting worse they keep texting saying there working in the postcodes but still it’s getting worse and then the customer service getting through the constant app glitches they can say what they want but it’s getting by weirder since the merger

• 
  Scottt Kirkwoodd (@2gurlys1kupp) reported 27 minutes ago

  @jokewapo @O2 @virginmedia Mate how bad is the 02 signal up our way now! Phoned them to see if there was an issue and it's something to do with the mast

• 
  Eerik Beeton, MCIM Cmktr (@EerikBeeton) reported 28 minutes ago

  @O2 24h later still waiting for service. @EE you got good reception these days?

• 
  anton Simpson ♿🧠 (@anton_simp66) reported 29 minutes ago

  Holy crap I have 5g where I live oh no it's 4g back, oh nothing now oh 4g well that's @O2 again

• 
  wise151721 (@wise151721) reported 30 minutes ago

  Not happy with O2 signal been dropping in and out for months complained via a chat told it’s not a proper complaint unless I talk to someone 😡😡😡😡😡😡😡well I would if the phone worked properly not getting what I’m paying for @o2 #o2