O2 Outage Report in Guildford, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent O2 outage reports came from the following cities: Cranleigh, Camberley, Godalming, Dorking, Oxshott, Farnborough and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Cranleigh |
Phone | |
| Camberley |
Wi-fi | |
| Camberley |
Phone | |
| Godalming |
Phone | |
| Godalming |
Phone | |
| Dorking |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Emlyn Akoto-Dwemoh
(@EmlynAD) reported
from
Esher, England
@O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Emlyn Akoto-Dwemoh
(@EmlynAD) reported
from
Esher, England
@O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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Bede Feltham 💙
(@bedefeltham) reported
from
Esher, England
@O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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☕ ☕ adelle gow 😍😍
(@delg40x) reported
@O2 could someone help MT sons phone cant recieve or send texts or calls but internet works whilst outside. Saying no network available all the time have topped up so not that either thanks
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Mr Nobody
(@Lets_Talk_2Dayy) reported
Is @O2 & @tescomobile network down? Seems I can’t make any outgoing calls 🥴
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Maria Mim P
(@urikafish) reported
@O2 I have had a terrible experience with trying to get my money back for a contract I cancelled but money was still taken out of my bank account. I've spoken to O2 a few times now and still no avail! Disgusting service
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Paul Peters
(@PaulPet75955593) reported
@O2 Why has my service stopped? no VoLTE that I can not turn on by my phone. I have no service or wifi calling nor my 4g? My bill is up to date and I owe nothing. it says contact 02 when I try by my phone to turn it on but can not because I have no service
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Lauren Azania
(@LaurenAzania) reported
@O2 you are holding my phone number hostage and I’ve now missed 3 important calls. Today your store told me to call customer services, I called and they can’t help me, so how do I get my number please.
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Kevin Scallan
(@ScallanKevin) reported
@O2 What time do your phone lines close? I’ve been on the phone on hold for 45 minutes trying to get through to someone to sort out a payment issue
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Neil Vagg
(@neilvagg) reported
Having a right mare with @O2, told yesterday the bar on my number had been lifted for my sim swap and that it should work within 24hrs. Called after 19hrs to check as no service, told it's actually 48hrs but to call back later. Now on the phone again being told bar wasn't lifted.
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Madge
(@Notcomplying1) reported
@O2 I’ve checked the mast in my area and it’s says it’s working fine. 4 other people I know in the same area saying the same things. I’ve had no service all day, what is going on?
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Amy Deakin (she/her)
(@DeakinB2B) reported
phone signal so bad at @DudleyGroupNHS #RussellsHall Just helped an elderly lady who was fretting & struggling to get in contact with loved ones & had to use WhatsApp as phone signal on @O2 and @EE wouldn’t even get a dial tone out of any of our phones. Can’t you donate boosters?
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jemma louise
(@jemjemxxxxx) reported
@O2 still waiting for a manager call back since the 23rd 😡😡😡 worst network ever