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O2 outages and service status in Guildford, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Guildford, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, Total Blackout, and Phone.
  • 33% E-mail (33%)
  • 33% Total Blackout (33%)
  • 33% Phone (33%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Guildford, England

The most recent O2 outage reports came from the following cities: Farnborough, and Fleet.

CityProblem TypeReport Time
Farnborough Phone 17 days ago
Farnborough E-mail 17 days ago
Fleet Total Blackout 22 days ago
Guildford Internet 2 months ago
Aldershot Phone 3 months ago
Leatherhead Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • turningleftfor
    Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • Roaringrock
    David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • JonLeePButler
    Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England

    @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

  • EmlynAD
    Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

  • ollieeden
    Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • EmlynAD
    Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

  • oliviakhwaja
    Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

  • davetee2526
    David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • RossBrown1_1
    Ross Brown (@RossBrown1_1) reported from Wokingham, England

    @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

  • RobertBlevin
    Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • Daysack_
    DaySack_ (@Daysack_) reported from Fleet, England

    @O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯

  • GhadeerAhmed96
    Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, England

    Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

  • markjs10
    markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • EmmaEgbers
    Emma Egbers (@EmmaEgbers) reported from Cobham, England

    @O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately

  • Spennie105
    Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔

  • ZoeThomas1204
    VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • ISpyGraphix
    Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • sally290718
    sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • GeorgeGower_
    George Gower (@GeorgeGower_) reported from Blackwater, England

    @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

  • PhpPink
    Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LaurenHill0808
    Lauren Hill (@LaurenHill0808) reported

    @O2 hi, do you know of any issues surrounding High Wycombe town centre? For the last few weeks I have had little to no data signal in the town centre

  • pammieh2003
    Pam Holmes (@pammieh2003) reported

    @O2 @woolfall57943 I have a constant outage with you clowns! Cannot wait to get out of this contract!

  • _betsyboat
    Nicolle ⭐️ (@_betsyboat) reported

    @O2 are you having issues with your card payment system? I’m trying to pay the reservation fee to upgrade but no method is working. Cards, Apple Pay or PayPal. I have funds in the account and have also tried 2 individual accounts Incase it was my bank.

  • markcallow10
    mark callow (@markcallow10) reported

    @ad_moran4 @O2 I’m have 10 Contract phones with o2 the signal has literally disappeared it’s shocking. Do not sign up they are a nightmare. I can honestly say if not under WiFi it’s about 30/35 % coverage

  • nickrwall
    Theo (@nickrwall) reported

    @O2 Why is the recycle program such a joke and no one responds when you tell them the issue

  • gyreandgimble
    Leigh 🪸 (@gyreandgimble) reported

    There's nothing more infuriating than the @O2 signal in Blackpool

  • Cheryl_x
    Cheryl Mckenzie (@Cheryl_x) reported

    @O2 please for the love of god why can I not sign in to my o2 account?! Everytime I try it says about a virgin media thing and then says sorry we can’t display that page right now 🙄

  • kbushnell1975
    Kieren Bushnell (@kbushnell1975) reported

    @Lord_Viridis @O2 They are honestly worse than useless. I have been a customer for 25 years and they treat us with contempt.

  • ItsLau_xo
    🍓Laura🍓 (@ItsLau_xo) reported

    @O2 is our network down? Whenever I try and call out get the 'Call Ended' message immediately. I also can't answer any calls. I try and it immediately terminates the call

  • markcallow10
    mark callow (@markcallow10) reported

    @O2 @ad_moran4 You are a joke you have the worst coverage ever and couldn’t give a ****