O2

O2 Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Guildford, Surrey, England 03/29/2024 08:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guildford, Surrey, England

The most recent O2 outage reports came from the following cities: Camberley, Chertsey, Crowthorne, Hindhead, Farnborough, Woking, Esher, Cobham, Guildford, Ash Vale, Cranleigh, Lightwater, Surbiton, Leatherhead and Fleet.

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City Problem Type Report Time
United KingdomCamberley Phone
United KingdomChertsey Phone
United KingdomCrowthorne Total Blackout
United KingdomHindhead Phone
United KingdomFarnborough Phone
United KingdomCrowthorne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • davetee2526 David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • Avigazed Avigazed (@Avigazed) reported from Addlestone, England

    @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • BecOz14 Bec Osborne (@BecOz14) reported from Camberley, England

    Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • RossBrown1_1 Ross Brown (@RossBrown1_1) reported from Wokingham, England

    @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

  • oliviakhwaja Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

  • Spennie105 Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • tobyd360 Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • EmmaEgbers Emma Egbers (@EmmaEgbers) reported from Cobham, England

    @O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • ollieeden Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • JonLeePButler Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England

    @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • laracking ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mradknight Andy K (@mradknight) reported

    Also, how is it I can get a signal in the middle of the Swiss alps, yet with @O2 I can’t even send a text two minutes outside of a city???

  • joelipo Joseph Lipson (@joelipo) reported

    @O2 @PiersZ Still waiting to know how I am supposed to contact O2 without service or another line to use? SORT THIS OUT! I CANNOT RECEIVE TEXTS ABOUT JOB APPLICATIONS OR HOSPITAL APPOINTMENTS!!!!

  • treaclem75 Tracy Myles (@treaclem75) reported

    @O2 Are there network issues with O2 today, my service is very intermittent at the moment!!!

  • jgillgraphics Jon Gill (@jgillgraphics) reported

    Been a loyal customer for many years but got to say my experience lately has been shocking,Terrible customer service from @O2 happy to take money but not help after

  • joelipo Joseph Lipson (@joelipo) reported

    @O2 @RossX8_ I’m still waiting for a response for 24 hours about what I’m supposed to do to contact o2. I have no service and have no other line to call o2 on?

  • izzyburtonart Izzy Burton (@izzyburtonart) reported

    I currently don't have phone signal because an @O2 mast is down so can't ring you. Your twitter DM's person said you can't help me because the account isn't in my name. I NEED THE METER FIXED OR MY ELECTRICITY WILL STOP. I work from home!? I've been trying to sort this for 2weeks

  • Char_Cole Charlie Cole (@Char_Cole) reported

    @O2 trying to use the o2 kids eat free harvester offer and I just activated the voucher and it’s saying it’s declined? Any reason why? Three people who all have O2 priority are having the same issue.

  • Mrs_Shirazi Mrs Shirazi (@Mrs_Shirazi) reported

    @O2 Hi, I've placed an order but want to amend it. Can you help pls?

  • Zencoe6 Harry Wright (@Zencoe6) reported

    @O2 Is your guys call support open tomorrow on the 19/09/22?

  • KolikSuper Miki (@KolikSuper) reported

    @O2 my roaming doesn't work. I tried everything possible. What's going on?