O2 outages and service status in Guildford, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Guildford, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Guildford, England
The most recent O2 outage reports came from the following cities: Cranleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Cranleigh
|
Internet | 22 days ago |
|
Cranleigh
|
Phone | 22 days ago |
|
Farnborough
|
Phone | 2 months ago |
|
Farnborough
|
2 months ago | |
|
Fleet
|
Total Blackout | 2 months ago |
|
Guildford
|
Internet | 4 months ago |
Community Discussion
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O2 Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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DaySack_ (@Daysack_) reported from Fleet, England@O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯
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Jackie Malton (@Thursley) reported from Thursley, England@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Ann Walter (@Muppetham) reported from Sandhurst, England@O2 priority app not working all morning ..why? Desperately wanted to get tickets for two events and blown it due to your app not working..constantly
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Toby (@tobyd360) reported from Farnborough, England@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Pink Haired Princess (@PhpPink) reported from Haslemere, England@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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Ross Brown (@RossBrown1_1) reported from Wokingham, England@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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David East (@Roaringrock) reported from Horsham, England@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, EnglandWill never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Spencer Barfield (@Spennie105) reported from Fleet, England@AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔
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Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Spencer Barfield (@Spennie105) reported from Fleet, England@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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Ollie Eden (@ollieeden) reported from Farnham, England@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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George Gower (@GeorgeGower_) reported from Blackwater, England@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Farah فرح 파라흐 (@worldoffaz) reported from Horsham, EnglandOne little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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Jonathan Holmes (@JonsBusPics) reported from Godalming, England@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Emma Egbers (@EmmaEgbers) reported from Cobham, England@O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately
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Robert Blevin (@RobertBlevin) reported from Guildford, EnglandHey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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sally (@sally290718) reported from Farnborough, England@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew willoughby (@andrewwillough3) reportedWhat the hell has happened to @O2 mobile phone coverage over the last few months. The areas where my phone reads No Signal is becoming ridiculous, making my job as a courier virtually impossible, as the GPS continually dropping out
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Jack Meadows (@OwnerJMDesigns) reportedHow can anyone not feel like they in the stone age again when going to Challaborough Bay in Devon with at least like no signal in the area with @EE and @O2 mobile networks
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. (@HC1874) reported@EnglandRugby @O2 Just been pissing up on lads holiday poor lad
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AE (@Aek366) reported@cherry_ugh @O2 They depend on us just accepting it and not knowing how to deal with them legally. They back down every time. Ps I’m on o2 and the signal sucks
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Warrior (@W4rrior316) reported@O2 Hi, I am having a lot of trouble accessing the app to see my bills. Keeps asking to verify my email which I do but the app keeps asking to do everytime I try to log in! I am in a never ending loop! Spoke to someone who couldn't solve it! Help would be appreciated
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Jonathan (@JonM01) reported@O2 @Ofcom @o2 Why have you started responding to other customers when you stated you don’t deal with issues on here any more???
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Victoria 🦊 (@VickiMilly) reported@iz__zy @O2 I been on the phone with two different people for like an hour. None of their fixes work and even they're frustrated. I've now been referred to technical support.
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John Burrows (@John34968211) reported@o2 What an awful company to deal with Can’t even complain online Been trying for days Love a DM though Still won’t fix your problem 2 months and counting Happy to take my daughters money though🤮
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DavidDunninguk (@daviddunninguk) reported@andycomfort @O2 It’s now an open secret that they are struggling to provide a service. Now totally useless on trains
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ANDY82 (@Andy_Woods82) reported@O2 this number calls claiming to be your customer service +44 7307 164709 Sounds like a scam caller