O2

O2 Outage Report in Esher, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Esher, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Esher, Surrey, England 11/29/2025 22:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Esher, Surrey, England

The most recent O2 outage reports came from the following cities: London, Croydon, Hammersmith, City of London, Richmond, Hounslow, Godalming, City of Westminster, Southall, Merton, Dorking, Ealing, Hayes, Epsom and Oxshott.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomCroydon E-mail
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomLondon Phone
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀

  • JamesElston3 James Elston (@JamesElston3) reported from Hammersmith, England

    @plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • lofty_london London Lofty (@lofty_london) reported from Camberwell, England

    @O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.

  • Kineets Kineta Kelsall (@Kineets) reported from Camberwell, England

    @Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.

  • julsbvby afia. (@julsbvby) reported from Paddington, England

    It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.

  • julsbvby juls. (@julsbvby) reported from Camberwell, England

    @O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.

  • Stefan_baisden Delboybaisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE

  • kw1330 keith watson ⚫️ (@kw1330) reported from Camberwell, England

    @O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain

  • tjwmurphy Timothy Murphy (@tjwmurphy) reported from Paddington, England

    @virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.

  • s11kda Sam D (@s11kda) reported from City of London, England

    @O2 what a shambles of a customer service

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻

  • joe_bignell Joe Bignell (@joe_bignell) reported from London, England

    @O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced

  • HaleAlexander Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • MariaPiaTissot Maria Pia Tissot (@MariaPiaTissot) reported from Camberwell, England

    @Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas

  • Mcdoto_tony Tony McDonald (@Mcdoto_tony) reported from Camberwell, England

    @MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!

  • nettiewettie Annette 💜🏳️‍🌈 (@nettiewettie) reported from City of London, England

    @BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • anababe36 Ana Woodward (@anababe36) reported

    @codemonkey3350 @O2 @VodafoneUK Totally agree, I also made the change about 7 months ago and was the best thing I did, just the change of customer service experience was enough to make me change from o2 to vodafone, absolutely 2nd to none and £30 odd for unlimited deal clinched it for me.

  • JoanneJ34351284 Unpopular Opinion #EndOurCladdingScandal (@JoanneJ34351284) reported

    @O2 worst customer service ever. Cancelled my phone contract within 14 days, returned phone, you are still chasing me for payment 6 weeks later. The refund was approved can't be processed by the people who answer the phone.

  • bluntkrayon JayVee (@bluntkrayon) reported

    @O2 is your network down in East London (Shoreditch). The signal has been kaput for the past hour for me.

  • Dan05858044 Dan (@Dan05858044) reported from Chester-le-Street, England

    @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

  • ChrisW71 Chris Whitfield (@ChrisW71) reported

    @O2 Thanks for the reply, I'll have a look at these. I do know a number o2 customers who experience the same issues with signals in this part of DN8 area. Cheers.

  • ChrisPa39415455 Chris Patten (@ChrisPa39415455) reported

    @O2 yet again the greggs breakfast offer has failed to work. ‘Not available’ then ‘used’. Last week the app wasn’t working at all! Please fix it. And reply to App Store feedback.

  • Jillywilly1985 Jill (@Jillywilly1985) reported

    @O2 @O2 ended up going into branch to sort the Mastercard out. BLD still not applied and customer service really not helpful at all ….

  • JohnCrossland John Crossland (@JohnCrossland) reported

    @O2 have been a customer with 3x sim only contracts for 18 months, never had any billing issues, but yet your standards checks prevent me from porting two further numbers to you, for my children, at £6.40 each? Please sort or I’m going elsewhere!

  • xpinkvenomx Sabrina Westley (@xpinkvenomx) reported

    @O2 Why do I always have 1 bar network signal? The phone calls are always cutting off/breaking up. It's getting a joke, especially when I need to make important phone calls.

  • sadia13738411 sadia (@sadia13738411) reported

    @O2 even thou the offer does state that it could be used for either breakfast roll, sausage roll, vegan sausage roll or cheese and onion bake however it never seems to work for anything other than the breakfast roll. I wonder if there is a particular reason for that?