O2

O2 Outage Report in Esher, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Esher, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Esher, Surrey, England 12/03/2025 09:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Esher, Surrey, England

The most recent O2 outage reports came from the following cities: London, Croydon, Hammersmith, City of London, Richmond, Hounslow, Godalming, City of Westminster, Southall, Merton, Dorking, Ealing, Hayes, Epsom and Oxshott.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomCroydon E-mail
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • LeeButterley utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Worse customer service @o2 I give up!

  • KtHob Katie Hobden (@KtHob) reported from City of London, England

    Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical

  • boogieloo Jodie De Vere (@boogieloo) reported from Southall, England

    @O2 I love @ O2 Customer Service

  • RachelWinnCast Rachel Winn Casting (@RachelWinnCast) reported from Redhill, England

    @O2 I have never had such a farce buying a phone. Terrible service and now to top it off I’m sent 4 letters in one day saying I owe money (I don’t, I’ve triple checked and it’s you that owes me!) and now I’m sent bullying letters saying it’s been passed to the debt collectors!

  • Primrose_Hikwax Primmy💁🏾 (@Primrose_Hikwax) reported from Slough, England

    @O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able

  • MedinaMadam Eva Hamilton (@MedinaMadam) reported from Camberwell, England

    Not good customer service at all! Maybe you need to join me @O2

  • AikSaath Aik Saath (@AikSaath) reported from Slough, England

    @sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍

  • jackaarondavies Jack Aaron Davies (@jackaarondavies) reported from Richmond, England

    @O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.

  • MissPaulaGreen Paula (@MissPaulaGreen) reported from Camden Town, England

    @O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

  • HopeVonJoel Hope Fashion Stylist (@HopeVonJoel) reported from Wandsworth, England

    @O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness

  • zarascakes Zara (@zarascakes) reported from Croydon, England

    @ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡

  • hannahmjoness Hannah Jones (@hannahmjoness) reported from Camberwell, England

    @O2 your 3G service in London is actually a joke

  • 24_7_Raver Will McLeish (@24_7_Raver) reported from Camberwell, England

    @O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • Cla_Cottingham Claire Cottingham (@Cla_Cottingham) reported from Wandsworth, England

    @O2 Help. Unfortunately not which I now understand is not ideal!

  • RalphVarcoe Ralph Varcoe (@RalphVarcoe) reported from Merton, England

    @O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!

  • LynseyWhite2 Lynsey White (@LynseyWhite2) reported from Wandsworth, England

    @O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MrJamesMahon James Mahon (@MrJamesMahon) reported

    @O2 I’m paying for this service, having access to WiFi isn’t the point.

  • richstfc 𝐑𝐢𝐜𝐡𝐚𝐫𝐝 𝐇𝐚𝐫𝐫𝐢𝐬 🔴𝐒𝐭𝐟𝐜⚪️ (@richstfc) reported

    @Sammystfc @O2 Nope never have been with @o2 years

  • DaisythenGeorge Cheryl Flounders (@DaisythenGeorge) reported

    @O2 how do I speak to someone about changing my bill date. No where on the app/web allows it and your customer service number keeps saying “bye” and cutting the line!! 🤬

  • russelllehman2 russell lehman (@russelllehman2) reported

    @VMO2News @virginmedia @O2 hello could someone explain how to get a Volt wifi booster, virgin website says to call a number but the staff either do not know or in one case are incredibly rude, constantly interrupting and only interested in selling other products.

  • SeanTwaddle2 Sean Twaddle (@SeanTwaddle2) reported

    @O2 I'm in France however my data roaming has stopped working , any help would be appreciated as I'm over here working

  • Graffi Martin McGrath (@Graffi) reported

    @O2 @e_emobile you guys are always banging on about you “great UK coverage” yet I go from Nottingham to London on the train and the coverage is terrible? I’d get a better reception trekking through the Amazon!! @UKgovcomms you keep telling us to use public transport?? Joke.

  • MartinRenfrey Martin Renfrey (@MartinRenfrey) reported

    @O2 so fed up with signal thinking of leaving o2 after 28 years ! Says 4G but can’t do anything on internet , paying so much a month and can’t use phone when need to !

  • WRohane WilliamRohane (@WRohane) reported

    @O2 your online chat service is not helpful. Such a waste of my morning

  • aussierunning Andrew (@aussierunning) reported

    @virginmedia @O2 But if you’re an existing customer and don’t need a SIM, you’re forcing a new 18 month contract to upgrade. I’d pay £35 for the Hub4 and 1Gbps is available at the same price I pay today, but you won’t provide it unless I start a new contract… ‘computer says no’ - poor form.

  • stephenjnelson Stephen J Nels⭕️n (@stephenjnelson) reported

    @O2 imagine having a business model where a customer's direct debit doesn't go through and rather than take it again a few days later, you just cut the customer off a day after sending a 7 day warning (that always arrives on day 6). Then imagine cancelling DD without telling the