O2 Outage Report in Esher, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Esher, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Esher, Surrey, England
The most recent O2 outage reports came from the following cities: Surbiton, London, Croydon, Hammersmith, City of London, Richmond, Hounslow, Godalming, City of Westminster, Southall, Merton, Dorking, Ealing, Hayes and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Surbiton |
Phone | |
| London |
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| London |
Phone | |
| Croydon |
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| London |
Phone | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Ashley Leggett
(@ashley_leggett) reported
from
Hounslow, England
@O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.
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JPaulG 🐼 😷🧋
(@JPaulG) reported
from
Lambeth, England
@O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Gill Barr💙
(@Gill_Barr) reported
from
Islington, England
@O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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Jess
(@MrsScreech) reported
from
Hillingdon, England
@O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!
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Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
Struggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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Jack Appleton
(@appletonjack) reported
from
Camden Town, England
@Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭
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Liz Rose 💙
(@esrose2003) reported
from
Richmond, England
@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Jose Suarez
(@SuarezFusters) reported
from
Ealing, England
@O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Jackie Frost 🤍
(@Jackie_flash) reported
from
Lambeth, England
Hi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!
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Iain Hunter
(@musical_IH) reported
from
Spelthorne District, England
@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong
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Richard Morris
(@richardmorrisuk) reported
from
Richmond, England
Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
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⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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The London Muslims
(@EnfieldMuslims) reported
@EnglandRugby @O2 can anyone reasponsible call me on 07723 50 48 26 to resolve the issue please, fed up waiting on hold hours and hours, thanks
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William Myers
(@William11094423) reported
@O2 Why does it take now 32 days to resolve a none technical complaint. Looked through your complaints handling procedure and the service failures I have recieved is now ridiculous. I have now wait over a week from a promises 48hour sla call back from a manager.
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Ian Brown - New Town Independent.
(@usukgoose) reported
11 days ago a technical issue affected my @o2 accounts. I've made 5 hours worth of calls. Been referred to IT 5 times. Been requesting a manager call back 5 times. And nothing ever happens. No callbacks. No IT sorting it. I use this phone to work....
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The Opinionator
(@beatthebleep) reported
@O2 I have done. And I have soaked 202 and waited. It gets to about 15 minutes and then it’s cuts off. I’m currently waiting again but I don’t expect anything other than for the phone to be put down on me again
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Stewart
(@archie_82) reported
@vmo2business Is this the same Virgin Media that switched my mobile contract to @O2 who can’t even provide a 4G service in busy areas? Sort the basics out before bigging yourselves up
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The London Muslims
(@EnfieldMuslims) reported
@O2 @nothing hi im o2 customer ,im having problem with netwrok,when ever i talk to custmer services they doged me and tricked me either hang up on me or tranfer to somewhere to waste my time to brush me off, i m very desperate can anyone reasponsible call me on 07723 50 48 26 to resolve ta
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Jazzy_Nazzy
(@Jazzy_Nazzy) reported
@O2 Imagine a company using twitter as the only customer service touchpoint and not even implementing an automoted twit bot to manage out of hours queries
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8ball
(@eightball899) reported
@O2 Why do they have my details to begin with??? Also can you fix the 3G/4G issues please while we’re vaguely on the subject. Thanks 🙏🏻
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case
(@cssnxx_) reported
@O2 are the worst phone company to work with ever, I answered all their checks for security correctly but because I can’t access my old email account have been denied. so I’m paying a contract that should have ended 2 months ago🙃 never using this company everrrrrr again.
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Hayley hughes
(@Hayley_M_jones) reported
@O2 seriously need to sort your service out. Pay a fortune and nebr works says I have 4g when I clearly don't not like I'm in the middle of nowhere been with you 20+ years 4 phones looks like I'll be looking to someone who can provide what I actually pay for no 4g never mind 5g