O2

O2 Outage Report in Esher, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Esher, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Esher, Surrey, England 12/11/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Esher, Surrey, England

The most recent O2 outage reports came from the following cities: City of Westminster, London, Fulham, Hayes, Islington, Hounslow, City of London, Surbiton, Croydon, Hammersmith, Richmond, Godalming, Southall, Merton and Dorking.

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City Problem Type Report Time
United KingdomCity of Westminster Total Blackout
United KingdomCity of Westminster E-mail
United KingdomLondon Total Blackout
United KingdomFulham Phone
United KingdomHayes Internet
United KingdomIslington Internet

Community Discussion

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O2 Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • lofty_london London Lofty (@lofty_london) reported from Camberwell, England

    @O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • MariaPiaTissot Maria Pia Tissot (@MariaPiaTissot) reported from Camberwell, England

    @Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas

  • Kineets Kineta Kelsall (@Kineets) reported from Camberwell, England

    @Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.

  • JamesElston3 James Elston (@JamesElston3) reported from Hammersmith, England

    @plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time

  • tjwmurphy Timothy Murphy (@tjwmurphy) reported from Paddington, England

    @virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.

  • joe_bignell Joe Bignell (@joe_bignell) reported from London, England

    @O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced

  • nettiewettie Annette 💜🏳️‍🌈 (@nettiewettie) reported from City of London, England

    @BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.

  • HaleAlexander Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

  • s11kda Sam D (@s11kda) reported from City of London, England

    @O2 what a shambles of a customer service

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • kw1330 keith watson ⚫️ (@kw1330) reported from Camberwell, England

    @O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work

  • julsbvby afia. (@julsbvby) reported from Paddington, England

    It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.

  • Mcdoto_tony Tony McDonald (@Mcdoto_tony) reported from Camberwell, England

    @MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!

  • julsbvby juls. (@julsbvby) reported from Camberwell, England

    @O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻

  • Stefan_baisden Delboybaisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Martyn89 MartynDore (@Martyn89) reported

    @KyranBallard @O2 Oh I had the same with Three 😣 moved to Sky and honestly customer service there is soooo much better!

  • welshlfcfan77 ASowden (@welshlfcfan77) reported

    @O2 what in the heck is up with your coverage? Paying almost £110 on 2 contracts and losing signal constantly on both handsets. Currently not able to connect via data 🙄🙄🙄 absolute shambles

  • filmmakerRobD Rob - Filmmaker (@filmmakerRobD) reported

    @O2 As a business customer going abroad, the international daily costs are expensive and not worth the cost. Do you think 500mb of data a day is enough for emails, texts, calls, maps, social media work as well using my phone to pay for things. @O2 need to take a look at this..

  • grime_vintage ForzaTottenham (@grime_vintage) reported

    O2 has got SO **** what’s going on with the data speed @o2 used to be rapid

  • EmmacaslinBrown Emma Brown (@EmmacaslinBrown) reported

    @O2 trying to make a complaint and it is absolutely impossible. live chat for 30 mins who directed me to the call center. 6 different people over 40 mins and have to explain each time. The last one had terrible reception, promised to call and didn’t. Who can help- ofcom?

  • AuthorCh Author C.H.Williams💗💜💙 (@AuthorCh) reported

    @O2 Apparently I now have 4G calling - cool - but if I don't have internet, I don't have signal, and I used to have signal all the time without internet - help?! I know 4G calling doesn't affect my data, but I still don't want to have to have data on all the time to take calls?

  • geordiejohn79 John Speight (@geordiejohn79) reported

    @O2 It's on every device we have through O2. Virgin media has always been crap to be honest and that's why I *** rid and went to SKY. I will be running all contracts down and moving to SKY

  • timoFK TimoFK (@timoFK) reported

    @O2 Absolutely no signal at home or in the nearby area, neither corporate or personal mobiles. This is unacceptable. @O2 is not providing an acceptable telecoms provider service and fulfilment of your airtime contractual obligations. Paying for no service yet you take money monthly!

  • doomdvys ʟᴀᴜʀᴀ (@doomdvys) reported

    @O2 I've since spoken to someone in the call centre and its because the phone I'm using is locked to another network so will try another phone

  • P_A_Thompson Paul Thompson (@P_A_Thompson) reported

    @sekacyecats @O2 @giffgaff Its **** everywhere, I've had a 'mast issue' for months and still nothing done