O2 Outage Report in Esher, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Esher, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Esher, Surrey, England
The most recent O2 outage reports came from the following cities: London, City of London, Hammersmith, Kensington, Croydon, Leatherhead, Woking, Paddington, Thornton Heath, Hounslow, Ealing, Slough, City of Westminster, Esher and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| London |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Sean Flatley
(@Seanielondon) reported
from
Hounslow, England
@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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NAIJA BOI
(@MANLIKENAIJA) reported
from
Islington, England
@O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃
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Azhaar Ashraf
(@azhaarashraf) reported
from
Kingston upon Thames, England
@O2 Can you please help me as I can't send you a direct message
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
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Shane
(@Shaneyfirkins96) reported
from
London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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Senhor G
(@Senhor_G__) reported
from
Redhill, England
@O2 I've upgraded but have my previous address. I need to change the delivery address, but can't do anything on the app. Can you help?
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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David T Kinnear
(@dkinnear) reported
from
Camberwell, England
@O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍
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Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@O2 No - I think you're missing the fact that you still have services that a service designed, a UX guy, a bit of css and common sense could fix up in a week, it wouldn't be super cheap, but leaving this service running like it is, just isn't acceptable.
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david
(@david52987296) reported
from
Victoria, England
@O2 my O2 sim has not allowed me to dial international numbers for 3 weeks. Your customer service reps are failing to help. I need this for work. HELP!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Vinny Pearce
(@vinnypearceDJ) reported
@O2 I’m up the Lake District for a few days, any chance of some signal ????
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🏴🇪🇺 Rebel Scot
(@Ind3pendent7) reported
Hey @O2 can you please pay attention to my replies to Your reply! 24hrs and I’m still no where near a resolution that satisfies us both! I’m not even past your first question!!!
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SkyValley
(@sky_valley87) reported
@O2 Same problem, recycles same pages with nothing happening. Will dm
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Steven
(@scottsyns) reported
Trying to find more about #Volt with @O2 went something like this. Customer Service Agent 1: You need to take out a new deal so will pass you to sales team. Sales team: That is not correct. Customer Service Agent 2: Did not know what Volt waste then hung up on me 1/2
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Ghost
(@faulkner84) reported
@O2 my data signal keeps disappearing and I’m having to turn airplane mode off and on. Only started doing it in the last 12hrs. Is there a problem with the network?
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Raveenix
(@Raveenix1) reported
@O2 no idea what's going on with the signal in the DE15 9AY area. It's still no better in general than when I spoke to you 5 months ago and for the past couple of hours it's been dropping out completely every 5-10mins and just showing an x over the signal bars. Any idea why?
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Thomas Eriksson
(@TE_Ventures) reported
@PedroClarke1 @O2 What about network latency (4G/5G vs. throughput)?
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Doutimi Aseh
(@AsehDoutimi) reported
@O2 I am unable to access my o2 app and concert tickets. I keep getting an authentication error....help
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Poutine
(@_PoutinePoutine) reported
@O2 thanks to you lot I couldn’t receive a text from the NHS to login to my app. I had to pay £175 for a day 8 test and a departure test. You’re a disgrace
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Eve
(@allsaint78) reported
@O2 hello is there an issue with the app? I changed my tariff. I selected the 1.5 GB but when it went through it said 750mb and then I was emailed it said 1 GB. 750 and 1GB is too little now. I'll cancel it if that is all I'm getting.