O2

O2 Outage Report in Esher, Surrey, England

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The latest reports from users having issues in Esher come from postal codes KT10.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Esher, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Esher, Surrey, England 03/02/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Esher, Surrey, England

The most recent O2 outage reports came from the following cities: London, Woking, Paddington, Thornton Heath, Leatherhead, Hounslow, City of London, Ealing, Slough, City of Westminster, Esher, Kensington, Worcester Park, Wandsworth and Wallington.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomWoking Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomPaddington Phone
United KingdomPaddington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    Anyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡

  • KnellTaylor Lucy K-T (@KnellTaylor) reported from Croydon, England

    Sometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷

  • ThomasAlexJenk1 Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, England

    I find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.

  • THE_COLSON Shasa Colson (@THE_COLSON) reported from Merton, England

    @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

  • atkin_julie julie atkin (@atkin_julie) reported from Islington, England

    O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @O2 will I get final bill? I’ve loved to another network and want to cancel direct debit

  • shanianderson_ Shani (@shanianderson_) reported from Lambeth, England

    @O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

  • DavidHHeadley David Henry Headley (@DavidHHeadley) reported from Islington, England

    That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?

  • ruthie82 Ruth Maurice (@ruthie82) reported from Merton, England

    @O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

  • SallyGilchrist1 Sally Gilchrist (@SallyGilchrist1) reported from Wandsworth, England

    @O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • PaulGrayburn PG (@PaulGrayburn) reported from City of London, England

    @O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.

  • KentishMole Christian Mole (@KentishMole) reported from Camberwell, England

    @O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?

  • JackHumphreyKM Jack humphrey (@JackHumphreyKM) reported from Banstead, England

    @O2 are you having service issues?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • johnski2000 John 🇨🇾 (@johnski2000) reported

    Thanks a bunch @O2 Why the hell have you disconnected my line? No support after 8pm. #ImLeaving asap

  • JenniFrance Jenni France (@JenniFrance) reported

    @O2 what is that actual point of the help section through the my O2 app? It's either it's outwith hours or too busy and try again later, absolute joke. Filled in the number transfer form on Wednesday evening with PAC code, was advised number would transfer withing two working day

  • robjtweets Rob Jane (@robjtweets) reported

    @O2 - you are the 7th circle of hell. PAC transfer from EE not working. Number lost. Pointless customer service, never resolve any queries, endless hold times. If the PAC system isn't working why are you processing transfers? Why did I leave @EE !!??Contacting ombudsman.

  • NettyStride Ginette Stride (@NettyStride) reported

    @O2 why did my refund for Apple Watch cover apparently go onto my O2 account, rather than back into bank & this months payment that you had twice take up to 7 days to be repaid to me!! Close to losing a customer

  • Lee18888196 Lee (@Lee18888196) reported

    @O2 I've been trying to access my o2 account told several times help is on the way . This has still not been resolved or rectified

  • Joe_Guy Joseph Guy (@Joe_Guy) reported

    I’ve just joined @O2 from Vodafone. I have filled in the online form to transfer my number across using a PAC Code. Was told it would be done within 1 working day, my old number disconnected about 12 hours ago but my number still hasn’t transferred. Please help!

  • sennaf15 Paul Rawding (@sennaf15) reported

    @101dodo101 @O2 @EnglandRugby Yup I’m in Manchester and the best I can get at the moment is 3G. The service is shockingly bad, even when I’ve 4g and full bars I still can’t get online.

  • sharloney S#*t Sharloney Says (@sharloney) reported

    @O2 why have you disconnected my phone for the last 2 days? All I did was ask for a 5g enabled sim!!! I doubled checked doing this was not going to be an issue! I have missed 2 vital postnatal calls because of your incompetence!

  • toffeeabroad Nihang (@toffeeabroad) reported

    @AngelaRayner Ahhh feeding your vote bank, we’re they the victims of 7-7 or the Manchester bombings @O2 in Manchester of little girls in the name of Islam? You lot got problems bc your own former leader waged an illegal war on the ppl of Iraq and spunked £b’s of our taxpayers money .. shut up

  • Kymberley__M Kymberley Murray 🍊 (@Kymberley__M) reported

    Contacted @O2 after trying to move my old number to my new sim for 4 days, only for them to tell me they've been having problems transferring numbers recently and can't tell me when it'll be resolved, thanks for leaving me unable to receive/send calls or texts. Excellent service