O2 Outage Report in Esher, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Esher, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Esher, Surrey, England
The most recent O2 outage reports came from the following cities: London, Slough, Hammersmith, City of London, Croydon, Ealing, City of Westminster, Southall, Wandsworth, Paddington, Fulham, Hayes, Islington, Hounslow and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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N I C K 🇿🇼
(@Nick_G6) reported
from
Hounslow, England
Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬
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Andrew
(@pitcombe) reported
from
Camberwell, England
The continuing saga of poor network in SE15. I don’t know how long this hasn’t been working @O2 last update was to fix by 4/10 Sorry a phone mast close to you isn't working This means you might experience problems making calls, using the internet, or sending/receiving emails.
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ياسمين🌹
(@YasmeenLillahh) reported
from
Paddington, England
@_MParisss @O2 Trust me 3 is poor
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Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Maria Pia Tissot
(@MariaPiaTissot) reported
from
Camberwell, England
@Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 Hi, it seems like everytime we lose just one bar of signal on 4g, we struggle to load the most basic apps/pages. This never used to be an issue but is becoming quite regular.
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🎃🖤TheBlackDahliaRose💀🥀🕸
(@unknown_babez) reported
from
Paddington, England
@O2 a loyal customer of 11 years here 👋🏽 I am leaving your company because of many reasons.... one of them being you’ve outsourced your customer service to a new company which is quite honestly useless. Another being you do not value your customers. Bring on a new company 👊🏾
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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Jon. 🇬🇧🏴🇮🇱🕎✡️
(@jonnyrotton1989) reported
from
City of London, England
@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting. #O2 #O2NetworkProblems
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Tony McDonald
(@Mcdoto_tony) reported
from
Camberwell, England
@MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!
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Dré
(@daktadre) reported
from
Spelthorne District, England
Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 signal is so poor these days
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Annette 💜🏳️🌈
(@nettiewettie) reported
from
City of London, England
@BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.
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Kineta Kelsall
(@Kineets) reported
from
Camberwell, England
@Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Benzel Washington
(@putanginomoe) reported
@O2 financial hardship is no joke and the stress im under is ridiculous but yet all I get told by your stupid "ai" bot is to go to the contact us page where I'm told to ring or write which I can't do
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Tom
(@TomSharp_) reported
As soon as my contract is up i never want to be an @O2 customer ever again
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dan peterpan
(@ynwadanmartin31) reported
@O2 what the actual fxxk is wrong with your signal in the trowbridge/bath area its absolutely awful
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🇬🇧 Aim Investor Journal 🇬🇧⚖️🏛️ 📈💰💱💷
(@AIM_IJ) reported
@O2 paid for a new phone this week, delivery due. Instead I've found out today the credit check failed and I've been declined. No email from O2. Payment has left the account though. Livechat of no help. Waiting on O2 to tell me what happens next
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Ben Mitchell
(@A_MrBenMitchell) reported
@pfsense .@O2 take some notes because your captive portal sucks. Firstly, it takes 5 minutes to pop up. Secondly, on iOS you can’t view your notifications or open the messages app during the captive portal pop up so unless you are a quick reader it is hard to do the verification code
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M A R I A N N E 🌻🏴
(@sharkbait_____) reported
@O2 hello, just received an email advising T&Cs are changing which gives me the right to cancel my contract without an early termination fee. How can I do this, preferably without having to call somebody?
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Levi
(@ZomeDash) reported
@Sutoretchii @O2 @SMARTYMobileUK I used giffgaff a few years ago which runs on O2 and it was fine, been using voxi since which is on Vodafone and its great. Tried smarty once, could hardly get a signal anywhere. Awful
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Benzel Washington
(@putanginomoe) reported
@O2 where has your 'chat now' button gone from your website. Need help financially with my account but I'm overseas and can't call?????
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sarge19310 🏴🏴
(@sarge19310) reported
Two days ago I had an error message on my phone saying "SIM not provisioned for voice" and now all I have is "Emergency Calls Only" I cant send or receive voice calls or text messages on my phone how do I resolve this @O2 ?
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Janine Cummings
(@iamcoachjanine) reported
Hi @O2 I made a serious complaint regarding your services last month and a Customer Services Supervisor was due to call me back 2 WEEKS ago and I am still waiting. Please can you tell me how I go about making a formal complaint? Someone needs to call me ASAP. This is a disgrace!