O2 Outage Report in Esher, Surrey, England
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The latest reports from users having issues in Esher come from postal codes KT10.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Esher, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Esher, Surrey, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Leatherhead, Woking, Paddington, Thornton Heath, Hounslow, City of London, Ealing, Slough, City of Westminster, Esher, Kensington, Worcester Park and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Phone | |
| Leatherhead |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺
(@TaniaAlcor) reported
from
Kensington, England
@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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Alex
(@Alx_R_M) reported
from
Paddington, England
@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
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John Till
(@JohnTillUK) reported
from
City of London, England
@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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Tom Byford
(@tombyford) reported
from
Paddington, England
@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle
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Corey Lee
(@caddydorey) reported
from
Croydon, England
@breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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Sean Parry
(@SeanEdwardParry) reported
from
Wandsworth, England
@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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AA Ron 🖤
(@Munden87) reported
from
Croydon, England
Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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bambam
(@mustafayadigg) reported
from
Croydon, England
@O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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michaelandcooper
(@michaelandcoope) reported
@O2 must be the worst customer service in the world. All I want is a pac code simple you would think. As I have 2 numbers on my account can’t use the text service have to ring. Did so earlier but pac code wasn’t send so tried to ring several times and keep getting cut off.
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Alda
(@aldakyama) reported
@O2 It’s been a month, I’ve been calling to try to cancel and be refunded since the phone was never delivered because the package was lost but still nothing has been done about it. Help pls
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Gustavo Cardoso
(@gustavolondon) reported
@O2 From abroad? Doesn't work...
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Charlie Curtis-Smith
(@CharlieEmmaSmi1) reported
@O2 so I cancel a contract because DPD can’t deliver on the correct day. I have called O2 many many many times. You have received the phone back but somehow you are still demanding the money for it. Today I receive a default notice? Why?
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Chris Waites
(@Waites83) reported
@virginmedia after spending an hour and a half on the phone to customer services I get cut off. I pay both the virgin bill and @O2 bill but because my partners name is on the virgin account I can not get volt and no one can change the ownership of virgin.
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Simon Tipper
(@simtip) reported
@virginmedia Broadband is fine, this is regarding being moved to @O2 as part of my package negotiated with retentions. Previous mobile under Oomph package was great now being told that in my two main postcodes the 4G is congested and there's an unknown fix date 1/2
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QQ
(@oikaykay) reported
@O2 been trying to use my o2 priority odeon code since yesterday and it's not working. please advise
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Paul Dickinson
(@PaulDic51050596) reported
@O2 you have cut my phone off today without any notice i have been a customer for 16 years tried messaging you got a standard message implying I am behind with my payments please dont say ring us i cant because you have cut me off
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Mαɾʂԋαʅʅ Dαɳιҽʅʂ
(@MarshallDans) reported
@O2 Do you have a phone number so I can speak to a human? The online chat is no help.
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Jess
(@Jess_wright97) reported
@O2 I applied and got one of the o2 priority odeon tickets but didn’t use it and now it’s saying I can’t use the code and only says tweet for support? Please can you help