O2 Outage Report in Esher, Surrey, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Esher, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (30%)
-
Total Blackout (16%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (1%)
Live Outage Map Near Esher, Surrey, England
The most recent O2 outage reports came from the following cities: London, Paddington, City of Westminster, Fulham, Hayes, Islington, Hounslow, City of London, Surbiton, Croydon, Hammersmith, Richmond, Godalming, Southall and Merton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Paddington |
Total Blackout | |
| City of Westminster |
Total Blackout | |
| City of Westminster |
||
| London |
Total Blackout | |
| Fulham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
-
Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
-
MJ Palmer - Mr Gay England 2020 Finalist
(@MJPalmer84) reported
from
Islington, England
The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2
-
Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action
-
Bev Muir
(@ellajack1) reported
from
Croydon, England
@O2 I cant get through to customer services and its urgent
-
Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
-
💟
(@ShahlaaTahira) reported
from
Hillingdon, England
If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
-
James Robey
(@jamesrobey1990) reported
from
Wandsworth, England
@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
-
imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @BradleyClark10 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
-
Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
-
m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
-
BEX
(@Bex_Stinson) reported
from
Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
-
emmawebster
(@emmawebster) reported
from
Camberwell, England
@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!
-
Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
-
𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍
(@AlexharwoodMuso) reported
from
Richmond, England
@jlo_conductor @O2 I have signal with O2 in Richmond ...
-
imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @_samanthajaynee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
-
Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!
-
imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @Leighroy_xo You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
-
hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
-
ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
-
imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @CarolineLiggins You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Callumwilson1990
(@Callumwilson191) reported
@O2 Not good enough. Loyal customer for well over a decade. Your app has failed but yet tickets have sold out? How!? When I'm due my upgrade you've lost a customer. I hope jobs are lost over this mess!
-
Dawn
(@MitchDawnie) reported
@O2 Perhaps you could look into your website and apps working as they should by Saturday?! No real point in being either a virgin or O2 customer (I am both) if you can’t look after your customers as advertised!
-
My Name Isn’t Alice
(@Triyn2) reported
@Chezricho @O2 I never got onto Priority either but someone earlier shared links to the shows. I suppose it’s use them at own risk but they seemed very genuine. I do think O2 can’t sort out Priority with volume of people continuing to try and login
-
emma clinton
(@emmaclinton) reported
@O2 Absolutely disgusting! Tried to get on from 9.30am this morning. App hardly worked and even when you got to the actual ticket bit nothing was loading so I'd love to know just how it's all sold out everyone I know had the same issues! Total let down
-
Guy Dowsett
(@GuyDowsett1) reported
@O2 Not sure how anyone was able to buy any, when site and app down all day #shambles
-
Jay
(@Jay_Knottts) reported
@O2 The site has been down for 9 hours ffs so how could people buy them, Matt Hancock saved some for his mates has he 😡
-
Drew💭
(@biggdrew80) reported
@O2 It was down all day and now it’s sold out?
-
Skewy
(@SiAskew) reported
@O2 Absolute joke I will be moving contracts for my whole household when they’re due as I don’t see the point of priority when your app/website have been down all day. Who has bought these as no one could get onto the sites?!?!? #o2priorityshambles
-
The Blonde One 💙
(@TheBlondeOne19) reported
@O2 How??? The app is still down!!!
-
Lisa 🇬🇧 🇺🇦 🙏
(@LisaMorganwfc) reported
@O2 I'd love to know how you have sold out yet I have tried all day long with constant crashing and system down unable to get tickets... absolute joke !!