O2

O2 Outage Report in Esher, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Esher, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Esher, Surrey, England 02/03/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Esher, Surrey, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, Camden Town, City of London, Wandsworth, London, Slough, Hammersmith, Croydon, Ealing, City of Westminster, Southall, Paddington, Fulham, Hayes and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomKingston upon Thames Phone
United KingdomCamden Town Wi-fi
United KingdomCity of London Phone
United KingdomWandsworth E-mail
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

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O2 Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • fbateallthepies Dowsey 🏆 CHAMP19NS 🏆 (@fbateallthepies) reported from Camberwell, England

    @O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

  • London_W4 Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • NeedMoreTea Robert Valentine (@NeedMoreTea) reported from Kensington, England

    @O2 I get masts break down etc, but two weeks is quite a long time.

  • Avigazed Avigazed (@Avigazed) reported from Addlestone, England

    @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

  • nmunawar dr nabila 🌹 (@nmunawar) reported from Wandsworth, England

    Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately

  • sparkyDLVXO Dimitthri Lochana Vithanage (@sparkyDLVXO) reported from Banstead, England

    @O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!

  • love_kittyket Katherine Stephens (@love_kittyket) reported from Hillingdon, England

    Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

  • ChiswickRFCGirl Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, England

    Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England

    @O2 truly the worst customer service I’ve experienced in a long while

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • HowarthCharles Charles Howarth (@HowarthCharles) reported from Camden Town, England

    @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    My mum is vulnerable and can’t use the internet... she needs help @O2

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

  • AdairDrivePhoto Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, England

    Hi @O2 links in your last email are not working for me. #GoDine

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

  • Claudiasabram Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • davegilsenan Dave Gilsenan (@davegilsenan) reported

    @O2 I cant fix your network, only you can. No signal at home, or all the way to my local major town, in the town, on the train to London. I have asked for you to cancel my contract but was told that I need to pay the full value until the end even though you cant provide the service

  • samandnick mr&mrsrutley (@samandnick) reported

    @O2 due to appalling customer service I switched to sky last month, you’ve kicked me out of my 02 account, never answer the phone I want to pay my final bill so I can rid myself of you, stop emailing me & give me payment details

  • MikeHuntTheMunt Mike Hunt (@MikeHuntTheMunt) reported

    @EnglandRugby @owen_faz @O2 That’s why he’s slow, can’t tackle and can’t keep up with play. Useless against Scotland and Finn Russell beat him in every department and the mighty 100+ cap useless captain got lured in every time to make mistake after mistake to give away tries.

  • MikeHuntTheMunt Mike Hunt (@MikeHuntTheMunt) reported

    @EnglandRugby @owen_faz @O2 I hope Farrell plays 10 this week and Italy beat the one dimensional England side and Capuzzo sucks Farrell in for a cheap shot (like he did with Russell) to put his teammate in for the winning try.

  • singingpedro Peter Taylor (@singingpedro) reported

    @O2 Ah. That will be why my last DM answering your security question has been left on read for over 48 hours now, and why it's been nearly 2 weeks since you promised my number will be transferred in 24 hours. Absolutely dire customer service from @O2 .

  • WAHill Warren A. Hill (@WAHill) reported

    @EnglandRugby @owen_faz @O2 The poor form on the field is being reflected in the poor form in the gym. If your technique is incorrect you can cause injury to yourself!

  • LateefSaka Lateef (@LateefSaka) reported

    3 days since I signed up to @O2 and I’ve already had to call customer services like 4 times… please what network is good in the U.K. these days? Cost isn’t an issue.

  • davepakey71 Dave Pakeman (@davepakey71) reported

    @LutzSchueler how about sorting out customer services & networks problems it’s 2023 you should have at least 4g & full signal across the uk @o2 are so far behind other network’s providers

  • WolfPack0503 Adam and Gemma (@WolfPack0503) reported

    @O2 I’m trying to upgrade however my phone is broken so I can’t get the verification code that’s needed, please can you help before I give up and go elsewhere I’ve been trying all day

  • PeterTyc_ Peter Tyc 🤩 (@PeterTyc_) reported

    @O2 I remained without signal for more than 12 h already even if on the website it says that my area has network. Please help me. #o2down