O2 Outage Report in Esher, Surrey, England
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The latest reports from users having issues in Esher come from postal codes KT10.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Esher, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Esher, Surrey, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Woking, Paddington, Thornton Heath, Leatherhead, Hounslow, City of London, Ealing, Slough, City of Westminster, Esher, Kensington, Worcester Park and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hammersmith |
Phone | |
| London |
Internet | |
| London |
Phone | |
| Woking |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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David
(@daveya90) reported
from
Wandsworth, England
@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help
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Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
Is anybody else getting no service from o2? It’s been woeful for weeks @O2
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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Mark Harris
(@markh4780) reported
from
Kensington, England
@O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?
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Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before
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hedara
(@hedaramusic) reported
from
Hammersmith, England
@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent
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Nickle Arse
(@Brunts1980) reported
from
Camberwell, England
Thought @ThreeUK were bad but @o2 may have to be even worse...
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Pasha
(@Mr_ISC) reported
from
Wandsworth, England
Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Martin Kay
(@martinkay11) reported
from
Wandsworth, England
Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Beasley #FBPE #RejoinEU
(@richbsys) reported
@NadineDorries @virginmedia @O2 A serious question: Do you know this is an out and out lie, or do you stupid enough to believe what you’ve been told to say?
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GlitterMermaid
(@GlitterMermaid3) reported
@O2 why does the signal keep dropping and loosing connection? Ive noticed this for awhile and my hunny has done as well as he is with yous?
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jo whitehouse
(@j0wh1te) reported
@O2 How much longer to fix mast problem M24 Calls drop out phone line terrible people hang up because they cannot hear you can't mive around with your phone as line goes on going since Nov latest update 14 Jan on 5g its awful shocking service
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Mikie 🏴
(@rufcmikie29) reported
Word of advice to anyone thinking of moving to @O2 DON'T. Worst customer service I've ever come across, taken over 5 days to transfer my number over & hours wasted on hold. When they finally supply my PAC code I'll be back with @vodafone.
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Pippa
(@pipparoo86) reported
@O2 FYI you have lost a loyal customer of 20 years today due to your shocking customer service when attempting to upgrade. 2 hours on the phone, promised a call back that never came and now you have just hung up on me after 40 mins on hold 🤬. Off to Vodafone I go
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Steven Oliver Esq.🏴
(@stevenoliver88) reported
@O2 why is the 4G signal so terrible in EH26 post code? It used to be extremely quick now it's extremely embarrassing.
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PeterCostello
(@CostelloDentist) reported
@wetherbyortho @thestrayferret Yes 4G is terrible in Harrogate on @O2
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suckmyleftone
(@MadAboutAFC) reported
@markenello @virginmedia @O2 Same message in the end to me, advisor telling me email says something it doesn’t. Asking me to pay more for a service so poor their advisors don’t even know what’s in the email? And they wonder why so many people aren’t happy with the price increase
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Dom Morton
(@Domski992) reported
@O2 Hi, I'm in a loop between o2 and VM trying to activate my Volt benefits. Please can someone help me setup ASAP. Both services have same name and address
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Vilisava Ivanova
(@BojeOpazi) reported
@O2 hey, how do I get in touch with an actual person to help me?