O2

O2 Outage Report in Esher, Surrey, England

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The latest reports from users having issues in Esher come from postal codes KT10.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Esher, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Esher, Surrey, England 02/21/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Esher, Surrey, England

The most recent O2 outage reports came from the following cities: London, City of London, Ealing, Slough, City of Westminster, Thornton Heath, Esher, Kensington, Worcester Park, Wandsworth, Wallington, Kingston upon Thames, Camden Town, Hammersmith and Croydon.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomLondon Phone
United KingdomEaling Phone
United KingdomLondon Wi-fi

Community Discussion

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O2 Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • endaguinan Enda Guinan (@endaguinan) reported from Islington, England

    @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

  • alechendry Alec (@alechendry) reported from Camden Town, England

    @fortheride @O2 Also, try taking your network selection off automatic, and switching to AT&T, I generally find them better - but results may vary depending on pairing agreements.

  • Astr0Isha Astro Gyal 💦 (@Astr0Isha) reported from Brentford, England

    @O2 is down again ugh tell me something I don’t know

  • jonnyrotton1989 Jon. (@jonnyrotton1989) reported from Islington, England

    Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems

  • callmechinkyy__ Ana Maria 🇨🇴 (@callmechinkyy__) reported from Islington, England

    The worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2

  • JosephMorrison0 Joseph Morrison (@JosephMorrison0) reported from Kensington, England

    No company has ever treated their clients so poorly as @o2. Discgrace. The absolute worst contract ever. Never has service anywhere! Sign with someone else.

  • LyndallAnn Lyndall (@LyndallAnn) reported from Hounslow, England

    @O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.

  • B_Heer84 Bari Heer (@B_Heer84) reported from Wraysbury, England

    @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

  • MabdiNur1 Mohamed Abdinur (@MabdiNur1) reported from Hammersmith, England

    @O2 I’m considering to leave after many years with you due to poor connection both voice and data. Shame once u was my no 1 choice of network.

  • WittrupMatilde Matilde Wittrup 👩🏼‍💻🏳️‍🌈😀 (@WittrupMatilde) reported from Lambeth, England

    @O2 uses voice recognition on customer service to figure out what you need help with. Apparently it thinks “increase spend cap” means “fraud” 😂😂😂😂

  • gigsmad David Donnelly (@gigsmad) reported from Camden Town, England

    @O2 Went to shop to collect my phone, they were great at helping to flog cases, when I asked for help to set up, their WIFi is rubbish. I just spent a lot off money FFS!

  • StephenKingsley Stephen Kingsley (@StephenKingsley) reported from Islington, England

    @O2 No response on Saturday and don’t understand a three letter message today - a long time for an automated service not to be working correctly.

  • pitcombe Andrew (@pitcombe) reported from Camberwell, England

    @O2 Thanks it’s Peckham generally - and has been like it for ages. I wasn’t trying to call but trying to do anything is an issue. Post code I was at was se15 4rx. But that’s just one of many

  • thespacedmonkey Jonny Harris 🇬🇧 (@thespacedmonkey) reported from Ealing, England

    Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • DenisField Denis Field (@DenisField) reported from Richmond, England

    As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.

  • IAmAbbieMurphy Abbie Murphy (@IAmAbbieMurphy) reported from Camberwell, England

    Have phoned @O2 Maybe 7 times in the last 3 months, as they are investigating a company called Fermdemia that stole from my account linked to my phone. Starting to wonder if @O2 is fraudster ferdemia in disguise! ‘Someone will call you back’... that old chestnut. #o2 #help #fraud

  • tiggsie Sarah Ward (@tiggsie) reported from Richmond, England

    @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

  • samfowler sam fowler (@samfowler) reported from Camberwell, England

    @O2 why is signal so poor across east dulwich to Camberwell in south London. It isn’t that remote!

  • rafthemaster Richard Frame (@rafthemaster) reported from Kensington, England

    @O2 this phone number is harassing me - 020 3389 6395 - it’s a fake automated call claiming to be @HMRCgovuk called me 4 times already today! Wants to press option for operator (but I haven’t done so), needs reporting for harassment / impersonation of government service! @Ofcom

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • EggMardy Mardy Egg (@EggMardy) reported

    @O2 Hi. I haven’t had network for over 24 hours. Mobile data isn’t loading. I’ve already spent an hour trying to resolve with customer services

  • Anthony89150501 Anthony Atkins (@Anthony89150501) reported

    @O2 I always do them things but once I’m in certain areas of places the signal just completely goes it’s frustrating

  • snation85 Sam (@snation85) reported

    @DisturbedLilBoy @O2 Great customer service, just be patient 🙈 and pay for a service u haven’t been able to use for 5 whole days!

  • rachwheatleyx Rachel Wheatley (@rachwheatleyx) reported

    @O2 customer service is diabolical. I have waiting 4 weeks to receive a manager call back and have wasted time calling to chase 5 times. Now after 45 minutes on the phone, still no resolution to my dispute. Ridiculous

  • Lava087 Simon (@Lava087) reported

    @O2 terrible signal in #Lincoln city centre. I've got full bars 5G and still can't load any apps 😭

  • Mrday1983 Paul day (@Mrday1983) reported

    @O2 I was wondering if you could help, my mum is in her 60's , isn't good with technology and some 3rd party has conned her to sign up to an @O2 business account. She thought it was her current phone company contacting her. Please help as she keeps crying and can't sleep

  • ChantelleNadine Chantelle (@ChantelleNadine) reported

    @O2 I redeemed the Joe Wicks priority offer but it’s still saying I only have a 1 week free trial?? Never used it before or been signed up to a plan so can you help please??

  • paulapants89 Paula 🦋🦋🦋🦋 (@paulapants89) reported

    @O2 @Part_Mermaid Hey do you have the phone number ? I can’t find one for o2 anywhere ! I need help or I’m leaving too

  • Sly1036 Sly (@Sly1036) reported

    @O2 I'm not happy with my network coverage. 4G/3G/2G

  • __Rakhee__ Rakhee (@__Rakhee__) reported

    @O2 Hi team, Number spoofing.. What are my options? Getting lots of random calls from people returning a missed call from me. Only I never called any of them! Looks like my number is being used as a mask for some scammer.