O2 Outage Report in Esher, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Esher, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (24%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Esher, Surrey, England
The most recent O2 outage reports came from the following cities: Croydon, Camden Town, Woking, Guildford, Hammersmith, London, Mitcham, Ealing, Streatham, Slough, Hampton and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Phone | |
| Croydon |
Phone | |
| Camden Town |
Phone | |
| Woking |
Phone | |
| Guildford |
Phone | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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MJ Palmer - Mr Gay England 2020 Finalist
(@MJPalmer84) reported
from
Islington, England
The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @BradleyClark10 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @nath_butler182 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @_princessnat_ You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @borntobefiled You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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James Robey
(@jamesrobey1990) reported
from
Wandsworth, England
@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
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Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @Leighroy_xo You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @_samanthajaynee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @anja_hudson You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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emmawebster
(@emmawebster) reported
from
Camberwell, England
@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!
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𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍
(@AlexharwoodMuso) reported
from
Richmond, England
@jlo_conductor @O2 I have signal with O2 in Richmond ...
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @justhangingint1 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @ellegraceee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @CarolineLiggins You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Benjamin Worsley
(@wobble46) reported
@O2 poor form,wanted to get a deal today,upgrade my watch and phone,been a customer of over 25 years and spoke with upgrade team, nothing,just the stock deals,didn’t even seem to want my custom,think that’ll be me done 🙈
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MartyP
(@Marvin590) reported
@O2 What does it take for someone from O2 to get in touch with a new customer? No replies to emails, Twitter and FB messenger messages and staff at the nearest 02 shop say they can’t help either. Despite all this they still look for money for a contract that doesn’t work! 😡
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Megan Boardman
(@meg_b17) reported
@O2 my signal is rubbish still after months of not being able to use it. What can I do?
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Perry Watts
(@Bastythegreat) reported
Hey @O2 my number should be ported over, it went off my old phone at 11am and it still isn't in service...should it take this long?
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Adam Jackson Hughes
(@AJhughes92) reported
@O2 @Apple I’m sick to death of this IPhone XR. There’s always a fault with the microphone or speaker! 2X I’ve got a replacement and maybe another one! Why am I paying monthly for a phone that is a awful 💩. I should use the #GooglePixel6 again but I love my Apple Watch too much!
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Issy
(@IssyLibby) reported
@O2 hi, I’ve tried to add on Disney Plus but it won’t let me activate. Please help!
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Harbinger451
(@harbinger451) reported
@O2 I've been going around in circles on your website trying to find out how to cancel a sim only contract I've been signed up to as part of a virgin bundle ... very frustrating. Trying to charge me £10 a month for a sim I'm not even going to use. HOW DO I CANCEL THIS?
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Keith Merriman
(@uzi_mc) reported
@madebydbm @O2 Hi again…I have been having the same since 8pm y’day. Webchat was useless, and @O2 aren’t that responsive on here (I understand if staff are impacted by Covid). I’ve been on the phone 4 times today, with no fix yet. They’ve transferred me to Disney twice, and they can’t fix it.
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Keith Merriman
(@uzi_mc) reported
from
Wootton, England
@O2 Any update yet @O2? I’m trying to buy this for my 15 year old daughter who is having to self-isolate over Christmas. If you can’t fix it, I want to cancel and will just go direct to Disney and forget the discount.
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Keith Merriman
(@uzi_mc) reported
@madebydbm @O2 I’m just trying to get the £5.99 offer for existing customers. Said I’d buy it for my daughter who is having to self-isolate for Christmas. Going to call now for a 5th time and just cancel it and go direct.