O2

O2 Outage Report in Esher, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Esher, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Esher, Surrey, England 02/01/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Esher, Surrey, England

The most recent O2 outage reports came from the following cities: City of London, Wandsworth, London, Slough, Hammersmith, Croydon, Ealing, City of Westminster, Southall, Paddington, Fulham, Hayes, Islington, Hounslow and Surbiton.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Phone
United KingdomWandsworth E-mail
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • hedaramusic hedara (@hedaramusic) reported from Hammersmith, England

    @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

  • Mr_ISC Pasha (@Mr_ISC) reported from Wandsworth, England

    Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

  • sladey66 It’s only curly at the front (@sladey66) reported from Camberwell, England

    Is anybody else getting no service from o2? It’s been woeful for weeks @O2

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • markh4780 Mark Harris (@markh4780) reported from Kensington, England

    @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

  • martinkay11 Martin Kay (@martinkay11) reported from Wandsworth, England

    Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kazbaz68 Karen Wells (@kazbaz68) reported

    @O2 What reduction will I see in my 2 mobile phone bills? No service at all since Monday? It's now Thursday, and you send me a text (we have had to turn on WiFi calling to be able to receive anything, and that is patchy) to advise 'you are working on it'!

  • Tazziii Tazziii (@Tazziii) reported

    @O2 I’ve been cut off for the second time this week! I’ve now missed an important phone call and a delivery because I’ve been without service…. Again. After being told it definitely won’t be cut off before new sim pack arrives. And I can’t get through to an advisor!

  • Ashleigh_a92 NA (@Ashleigh_a92) reported

    @O2 are you aware you have illegally taken money from my account and are now refusing to call me back? I've asked how to escalate a complaint and have been told it is by speaking to the manager only, who won't call back, so how do I do this? It needs to go to an ombudsman.

  • BcfcMaddocks Aaron (@BcfcMaddocks) reported

    @O2 #TBT to when i had signal off O2.

  • Al_Vee_ Alexandra Hawkes (@Al_Vee_) reported

    @O2 I haven’t been able to get signal at all for 4days now. It says SOS whenever I’m not on wifi. I’ve been checking the network status and it says there is a mast broken near me. When will this be fixed?! I can’t contact anyone in case of an emergency!

  • Callumg00 Callum ❤️ 🍂 (@Callumg00) reported

    @O2 4 hours and still nothing, got no further, absolutely ridiculous now. How hard can it be to cancel an order? I'm £400 down, which is the deposit I paid. And I bet if I called, it would go around in circles as it has done for however long.

  • siobhan__7 Siobhán (@siobhan__7) reported

    @O2 help please. Have transferred over to o2 with new phone & nothing is working #o2

  • Ch0s3nZ Shaf (@Ch0s3nZ) reported

    @O2 Starting to regret leaving three to join o2 after 15 tears already been almost a week now first I was told they couldn't see no pac request on the system, tues 12th customer advisors does it again three line disconnected but o2 number still hasn't changed. Shambolic

  • will6310 william benstock (@will6310) reported

    @missmeganbee @O2 Terrible service

  • HenderTheGreat Steven Mc Kenna (@HenderTheGreat) reported

    @O2 The 'Welcome to the O2 messaging service" message?!