O2

O2 Outage Report in Esher, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Esher, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Esher, Surrey, England 12/07/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Esher, Surrey, England

The most recent O2 outage reports came from the following cities: Islington, London, Hounslow, City of London, Surbiton, Croydon, Hammersmith, Richmond, Godalming, City of Westminster, Southall, Merton, Dorking, Ealing and Hayes.

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City Problem Type Report Time
United KingdomIslington Internet
United KingdomLondon Phone
United KingdomHounslow Internet
United KingdomCity of London Phone
United KingdomSurbiton Phone
United KingdomLondon E-mail

Community Discussion

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O2 Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • Cronxgrl Rebecca Pickering (@Cronxgrl) reported from Camberwell, England

    @O2 No if I type in WC1 it says there's a mast down

  • StellaWYLeung Stella Leung (@StellaWYLeung) reported from Wandsworth, England

    @SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.

  • Ali_Malik Ali Malik (@Ali_Malik) reported from London, England

    The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2

  • Ali_Malik Ali Malik (@Ali_Malik) reported from London, England

    And the harrowing experience continues with @o2! Porting out within 14 day cooling off period of “new” contract seems to be a tough ask for #O2. Unacceptable, impolite behaviour of customer services while the farce from technical side continues. #O2fail! CC: @MarkEvansO2 @Ofcom

  • SimplytheTess Tessa Dowling (@SimplytheTess) reported from Croydon, England

    @O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Spelthorne District, England

    @paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Wandsworth, England

    @SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei

  • iLloyd_Sa لويد سا (@iLloyd_Sa) reported from Hillingdon, England

    @O2 It’s doesn’t help!!!!! It’s getting frustrating day by day been with @02 nearly 7 years and it’s getting worst day by day. No proper coverage. There’re much better network providers in the U.K. that provide better network and customer services it’s time to make a change!!!!!!!

  • CorinaWieland Corina Wieland (@CorinaWieland) reported from London, England

    @VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.

  • CorinaWieland Corina Wieland (@CorinaWieland) reported from London, England

    @O2 I have called O2 several times and also chatted online to a few people (Nooruddin for example).I also spoke to the 3rd party which don’t care and to the police which are busy with bigger problems.What it comes down to is YOU are charging me, and I am YOUR costumer

  • alexmurray12 Alex Murray (@alexmurray12) reported from Hillingdon, England

    @O2 I now have no data signal at home, I’m having to piggy back off an EE signal from someone else’s phone, why does this keep happening! #o2

  • iLloyd_Sa لويد سا (@iLloyd_Sa) reported from Hammersmith, England

    @o2 can you fix your network in @westfeild #London as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90 pcm and you don’t get basic networks. Not a happy customer anymore.

  • OliviaFranceska Liv 🌸🌷 (@OliviaFranceska) reported from Islington, England

    @O2 hi, my data hasn’t been working all day! Please help

  • TomDavies_89 Tom Davies (@TomDavies_89) reported from City of London, England

    I’m leaving @O2, service is again absolutely atrocious and I live in central London. #o2

  • saraminniemay Sara May (@saraminniemay) reported from Lambeth, England

    @O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.

  • hpatterson91 Holly ✌🏼 (@hpatterson91) reported from Kensington, England

    @O2 I always have signal and 4g problems in london. I have 1 bar and intermittent 3G at all times in my house in Clapham it’s so frustrating !!

  • jpfpreston Joshua Preston (@jpfpreston) reported from Camberwell, England

    You don’t get an ounce of data stood on an open-air platform at London Bridge. Been the same for 5 years. I tweeted back then. Send an engineer to platform 12 for a survey. And none of “we don’t guarantee data” -just fix it pls. @O2

  • CSwanscott Swanscott (@CSwanscott) reported from Camberwell, England

    @O2 My data has been extremely slow/not working the last few days can you help out please !!

  • iLloyd_Sa لويد سا (@iLloyd_Sa) reported from Brentford, England

    @o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.

  • abigailb Abigail Brady (@abigailb) reported from Wandsworth, England

    @O2 Hi, i’m not an idiot - I’m a software engineer - I know it didn’t come *from* you. Nonetheless it was relayed *by* you. It shouldn’t have been, because you shouldn’t accept text messages for relay that appear to be from banks unless you can verify that they really are.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • emily_headon Emily ✨ (@emily_headon) reported

    @O2 heya is there a reason i came into ur shop for help and instead they've just took my money n then stuck me on the phone to customer service line (where am currently on 30 min of hold) instead of having one of the 5 staff members help????? like what was the point of coming in

  • Gentletouchuk_ Gentle Touch Laser Clinic (@Gentletouchuk_) reported

    @O2 @giffgaff what is going on with the signal in the North Manchester area. Absolutely terrible these last 3 weeks. No service at all at times. Sort it please

  • m66rus Mark Russell (@m66rus) reported

    Looks like the whole family are shifting from @O2 because of poor service and coverage here we come EE

  • OriginalJoycey Paul Joyce (@OriginalJoycey) reported

    @O2 We’re paying for a service that we are unable to utilise fully. In my place of work (which appears to be during PEAK hours.. BB11 1LT) I am having to resort to using the landline. How do we go about receiving compensation on our @o2businessuk account?!?

  • Janewat72 Jane Watkins (@Janewat72) reported

    @HoulihanFinn @O2 Finally sorted this afternoon, after 2 day-of no service at all and 6 day wait. I hope you are also sorted out

  • dxggamess Danni (@dxggamess) reported

    @O2 10 mins ago I placed an order for an ipad but I want to cancel for a newer model. I can’t find the order anywhere to cancel it and I can’t get through to live chat :((

  • littlemy77 Lou Böhmer 🏳️‍🌈 (@littlemy77) reported

    @CTSI_UK could I please have some advice regarding @o2 and their fraudulent sales activity - they are refusing to provide a returns envelope or solution holding out until the 14 day period is over to retain contract.

  • amandalouise_ Amanda (@amandalouise_) reported

    @coops_92 @O2 I am with EE, I only have an O2 number for O2 priority, I was considering switching to O2 but definitely won't be now, EE customer service is so much better

  • EllenFlower7 Gingerminime81 (@EllenFlower7) reported

    @O2 please can someone from customer service get in contact with me. I have been without full service since before the 26th Oct where you guys have said there is a problem in my area and there is still a problem in my area! I would like to know why I’m being charged full price

  • neilio_uk neilio (@neilio_uk) reported

    @O2 Still the same problem at London Charing Cross platforms