O2

O2 Outage Report in Esher, Surrey, England

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The latest reports from users having issues in Esher come from postal codes KT10.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Esher, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Esher, Surrey, England 03/01/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Esher, Surrey, England

The most recent O2 outage reports came from the following cities: London, Paddington, Thornton Heath, Leatherhead, Hounslow, City of London, Ealing, Slough, City of Westminster, Esher, Kensington, Worcester Park, Wandsworth, Wallington and Kingston upon Thames.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomPaddington Phone
United KingdomPaddington Phone
United KingdomThornton Heath Phone
United KingdomLeatherhead Total Blackout
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Camberwell, England

    @O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • Downtonres Carol mcCallum (@Downtonres) reported from Lambeth, England

    @BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff

  • ColinShaw_CX Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • samfowler sam fowler (@samfowler) reported from Camden Town, England

    @O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....

  • Ne0nnet 🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England

    @O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀

  • LyndallAnn Lyndall (@LyndallAnn) reported from Ealing, England

    One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

  • julsbvby juls. (@julsbvby) reported from Camberwell, England

    @O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.

  • loganwicke logan (@loganwicke) reported from Lambeth, England

    @O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three

  • omar_sheikh Omar Sheikh (@omar_sheikh) reported from Lambeth, England

    @O2 Worst. Network. Ever.

  • coffeemadman Jonathon (@coffeemadman) reported from City of London, England

    @O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.

  • ShahlaaTahira 💟 (@ShahlaaTahira) reported from Hillingdon, England

    So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • vodaka_orange shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England

    @O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

  • MSYENHA MSYENHA (@MSYENHA) reported from Wandsworth, England

    @O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mblingane Mimi 🅾️+ (@mblingane) reported

    @O2 @TicketmasterUK could cut out ticket touts simply by limiting ticket purchases, limiting transfers to named giftees and allowing refunds so that resale sites aren’t necessary. #peterkaytickets

  • Michaelwsh Mike Holden (@Michaelwsh) reported

    @O2 For a communications company you are v slow to respond! I will be moving all our family and business phones away from O2 at first opportunity

  • craigyoung79 craig young (@craigyoung79) reported

    @O2 So 7 days since I sent the initial email and still no reply or co tact regarding the issues.

  • trickyhicky73 Richard L Hicken. (@trickyhicky73) reported

    @O2 Yet another issue with no delivery happening today after. Was told last week it would happen today. I’ve DM’d you. Abysmal service.

  • chubbyand andydent (@chubbyand) reported

    @O2 another week another piss poor signal from o2

  • claireytoon79 Our Claire 🇪🇺 #RejoinEU (@claireytoon79) reported

    @O2 I have no service at all on my phone, can only connect via WiFi, any known issues you know of?

  • lilly_brook lillybr00k (@lilly_brook) reported

    Cannot write this ****. First @O2 mess up with presale and now my @virginmedia is completely down. Even after rebooting etc. ABSOLUTE JOKE #Peterkay

  • bonbutton Bonnie (@bonbutton) reported

    @O2 Hi, I recently moved my number to O2 & text messages I send are showing as 'not delivered' even though they are being received. I've tried resetting my network settings and hasn't solved issue.

  • sophietraylor Sophie Traylor (@sophietraylor) reported

    @O2 Today is a week since ordering after being told 1-3 days. @MPD_Online are saying it’s down to @O2. My contract ends on the 17th, I’ve ordered the phone with enough time to not run over my contract. Looks like I will and I personally won’t be paying out of my contract period.

  • Billy74282082 Sir. Thats Nice KGBE, MBE. (@Billy74282082) reported

    @BelfastLive Yes, via @TicketmasterUK a excellent service despite the waiting time. No thanks to @O2 who as a customer, waisted my time, whole day on Thursday, when pre-release tickets went on sale only to be met with a gateway fault then excuse after excuse for a shabby rubbish service