O2

O2 Outage Report in Esher, Surrey, England

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The latest reports from users having issues in Esher come from postal codes KT10.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Esher, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Esher, Surrey, England 02/13/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Esher, Surrey, England

The most recent O2 outage reports came from the following cities: City of Westminster, London, Thornton Heath, Esher, Kensington, Worcester Park, City of London, Wandsworth, Slough, Wallington, Kingston upon Thames, Camden Town, Hammersmith, Croydon and Ealing.

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City Problem Type Report Time
United KingdomCity of Westminster Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon E-mail
United KingdomLondon Total Blackout
United KingdomThornton Heath Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • tjwmurphy Timothy Murphy (@tjwmurphy) reported from Paddington, England

    @virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.

  • julsbvby juls. (@julsbvby) reported from Camberwell, England

    @O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.

  • nettiewettie Annette 💜🏳️‍🌈 (@nettiewettie) reported from City of London, England

    @BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.

  • JamesElston3 James Elston (@JamesElston3) reported from Hammersmith, England

    @plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time

  • lofty_london London Lofty (@lofty_london) reported from Camberwell, England

    @O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.

  • unknown_babez 🎃🖤TheBlackDahliaRose💀🥀🕸 (@unknown_babez) reported from Paddington, England

    @O2 a loyal customer of 11 years here 👋🏽 I am leaving your company because of many reasons.... one of them being you’ve outsourced your customer service to a new company which is quite honestly useless. Another being you do not value your customers. Bring on a new company 👊🏾

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀

  • Mcdoto_tony Tony McDonald (@Mcdoto_tony) reported from Camberwell, England

    @MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!

  • julsbvby afia. (@julsbvby) reported from Paddington, England

    It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.

  • kw1330 keith watson ⚫️ (@kw1330) reported from Camberwell, England

    @O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain

  • s11kda Sam D (@s11kda) reported from City of London, England

    @O2 what a shambles of a customer service

  • Kineets Kineta Kelsall (@Kineets) reported from Camberwell, England

    @Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.

  • joe_bignell Joe Bignell (@joe_bignell) reported from London, England

    @O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced

  • Stefan_baisden Delboybaisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE

  • HaleAlexander Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work

  • MariaPiaTissot Maria Pia Tissot (@MariaPiaTissot) reported from Camberwell, England

    @Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesr181 JamesR (@jamesr181) reported

    @iryanjamese @O2 I’ve always preordered through o2 but this year seems to be a real problem. Never had this in the past! There shouldn’t be a preorder option if they aren’t going to have the stock!

  • davidcowan79 David Cowan (@davidcowan79) reported

    @O2 shockingly poor customer service at your Maidstone store. Waited near on 30 mins to be seen the assistant Steve then allowed another customer to jump the queue who had been there 5 mins and I was told to come back later! Andy is the manager, but I need an email address pls!

  • m_rainbird Steve Davis (@m_rainbird) reported

    @O2 Deadline with your tin-pot company has been by far the worst part of the whole identity theft experience. This tweet is probably the twentieth time I’ve contacted you. Please let it be the last you completely incompetent shysters

  • iryanjamese Ryan🫶🏽 (@iryanjamese) reported

    @jamesr181 @O2 LOOK AT THIS **** @O2 you must be having a laugh! I preordered this phone at EXACTLY 13:13 on Friday the 9th of September.

  • TRS1986 Tracey86 (@TRS1986) reported

    @O2 Hi, I upgraded to an iPhone 14 Pro Max couple of days ago but I’m not sure the phone is right for me so I want to cancel the upgrade. I spoke to customer services and they said they cancelled but the order is still live on MyO2. Can you check if it’s been cancelled please?

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 my Mum is trying to an transfer of ownership and customer services said that they couldn’t help her because they are in South Africa and agent that she spoke to was really rude to her.

  • BenA5hworth Ben Ashworth ⚽️ (@BenA5hworth) reported from Far Sawrey, England

    Recently switched to @O2 What a shocking provider it is. Even when it says you have 4g you can’t get on anything. Terrible

  • iryanjamese Ryan🫶🏽 (@iryanjamese) reported

    @jamesr181 @O2 I’ve tweeted at them multiple times, I’ve dm them twice and **** all. I’ve pre ordered the new iPhone every year from apple for the last like 5-6 years. I deceive to get a contract and from o2 this year and it goes tits up!!!

  • JessMattinson_ Jess 🦋 (@JessMattinson_) reported

    @O2 support on the app are slow as hell, ffs

  • jackgreggs jack (@jackgreggs) reported

    @O2 hi I requested a super Duolingo voucher with o2 priority, it says the voucher has been used but my Duolingo account is still on basic, it now says the voucher is not available and to tweet for support?