O2 Outage Report in Esher, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Esher, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Esher, Surrey, England
The most recent O2 outage reports came from the following cities: London, Croydon, Hammersmith, City of London, Richmond, Hounslow, Godalming, City of Westminster, Southall, Merton, Dorking, Ealing, Hayes, Epsom and Oxshott.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| London |
Phone | |
| Croydon |
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| London |
Phone | |
| Hammersmith |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Worse customer service @o2 I give up!
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Katie Hobden
(@KtHob) reported
from
City of London, England
Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical
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Jodie De Vere
(@boogieloo) reported
from
Southall, England
@O2 I love @ O2 Customer Service
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Rachel Winn Casting
(@RachelWinnCast) reported
from
Redhill, England
@O2 I have never had such a farce buying a phone. Terrible service and now to top it off I’m sent 4 letters in one day saying I owe money (I don’t, I’ve triple checked and it’s you that owes me!) and now I’m sent bullying letters saying it’s been passed to the debt collectors!
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Primmy💁🏾
(@Primrose_Hikwax) reported
from
Slough, England
@O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able
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Eva Hamilton
(@MedinaMadam) reported
from
Camberwell, England
Not good customer service at all! Maybe you need to join me @O2
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Aik Saath
(@AikSaath) reported
from
Slough, England
@sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍
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Jack Aaron Davies
(@jackaarondavies) reported
from
Richmond, England
@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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Paula
(@MissPaulaGreen) reported
from
Camden Town, England
@O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
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Hope Fashion Stylist
(@HopeVonJoel) reported
from
Wandsworth, England
@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
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Zara
(@zarascakes) reported
from
Croydon, England
@ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡
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Hannah Jones
(@hannahmjoness) reported
from
Camberwell, England
@O2 your 3G service in London is actually a joke
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Will McLeish
(@24_7_Raver) reported
from
Camberwell, England
@O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Claire Cottingham
(@Cla_Cottingham) reported
from
Wandsworth, England
@O2 Help. Unfortunately not which I now understand is not ideal!
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!
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Lynsey White
(@LynseyWhite2) reported
from
Wandsworth, England
@O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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James Mahon
(@MrJamesMahon) reported
@O2 I’m paying for this service, having access to WiFi isn’t the point.
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𝐑𝐢𝐜𝐡𝐚𝐫𝐝 𝐇𝐚𝐫𝐫𝐢𝐬 🔴𝐒𝐭𝐟𝐜⚪️
(@richstfc) reported
@Sammystfc @O2 Nope never have been with @o2 years
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Cheryl Flounders
(@DaisythenGeorge) reported
@O2 how do I speak to someone about changing my bill date. No where on the app/web allows it and your customer service number keeps saying “bye” and cutting the line!! 🤬
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russell lehman
(@russelllehman2) reported
@VMO2News @virginmedia @O2 hello could someone explain how to get a Volt wifi booster, virgin website says to call a number but the staff either do not know or in one case are incredibly rude, constantly interrupting and only interested in selling other products.
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Sean Twaddle
(@SeanTwaddle2) reported
@O2 I'm in France however my data roaming has stopped working , any help would be appreciated as I'm over here working
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Martin McGrath
(@Graffi) reported
@O2 @e_emobile you guys are always banging on about you “great UK coverage” yet I go from Nottingham to London on the train and the coverage is terrible? I’d get a better reception trekking through the Amazon!! @UKgovcomms you keep telling us to use public transport?? Joke.
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Martin Renfrey
(@MartinRenfrey) reported
@O2 so fed up with signal thinking of leaving o2 after 28 years ! Says 4G but can’t do anything on internet , paying so much a month and can’t use phone when need to !
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WilliamRohane
(@WRohane) reported
@O2 your online chat service is not helpful. Such a waste of my morning
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Andrew
(@aussierunning) reported
@virginmedia @O2 But if you’re an existing customer and don’t need a SIM, you’re forcing a new 18 month contract to upgrade. I’d pay £35 for the Hub4 and 1Gbps is available at the same price I pay today, but you won’t provide it unless I start a new contract… ‘computer says no’ - poor form.
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Stephen J Nels⭕️n
(@stephenjnelson) reported
@O2 imagine having a business model where a customer's direct debit doesn't go through and rather than take it again a few days later, you just cut the customer off a day after sending a 7 day warning (that always arrives on day 6). Then imagine cancelling DD without telling the