O2

O2 Outage Report in Esher, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Esher, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Esher, Surrey, England 01/17/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Esher, Surrey, England

The most recent O2 outage reports came from the following cities: Hammersmith, London, City of London, Croydon, Ealing, City of Westminster, Southall, Wandsworth, Paddington, Fulham, Hayes, Islington, Hounslow, Surbiton and Richmond.

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City Problem Type Report Time
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomCity of London Phone
United KingdomCroydon Total Blackout
United KingdomEaling Phone

Community Discussion

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O2 Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 Pity you can’t provide consistent, reliable service in London

  • mblair35 Matthew Blair (@mblair35) reported from Kingston upon Thames, England

    @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

  • cheesescientist Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 Not working for me either.

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄

  • MrsScreech Jess (@MrsScreech) reported from Hillingdon, England

    @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • SuarezFusters Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

  • SLushCCool Darren C (@SLushCCool) reported from Croydon, England

    @O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.

  • princess_knicks princess knickers (@princess_knicks) reported from Lambeth, England

    @O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…

  • Vagabond1107 ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

  • HawanDs Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England

    @O2 is okay but when it comes to speak to customer services 😴

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • cheesescientist Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?

  • ladidalimey david bryant (@ladidalimey) reported from Richmond, England

    @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

  • SuarezFusters Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

  • EmmaSaidThis ♥♥єmmα♥♥ (@EmmaSaidThis) reported from Camberwell, England

    @O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ReshmaVal Reshma_VAL (@ReshmaVal) reported

    @O2 Hello please could you help I cannot access Ann summers website on my phone

  • RangersBear55 𝑹𝒂𝒏𝒈𝒆𝒓𝒔 𝑩𝒆𝒂𝒓 (@RangersBear55) reported

    Sick fed up of the crap service from @O2 mobile data barely working, calls going straight to vmail, can't connect when dialing out, texts won't send. And the excuse is because some mast has been removed.. Paying £55/mth for this?! Had it. Moving to @EE

  • derekmccabe_ derek (@derekmccabe_) reported

    Should I be surprised that @virginmedia can’t supply a decent broadband and when it’s really rubbish take the help service offline and @O2 can’t provide a 4G signal in my street, but happily take my monthly payment? I should be appalled, but I now just accept it.

  • thcsonic The Horizontal Coalition (@thcsonic) reported

    @O2 I yawn every morning when I see no service on my phone. Goodbye O2 and a big hello to EE. I should have known better. Yawn yawn yawn. 🫣🫣

  • Mythical_Siren1 🧜🏼‍♀️ Mythical Siren 🧜🏼‍♀️ (@Mythical_Siren1) reported

    Question? @O2 phone signal been iffy at home for while, drops to 3G, doesn’t always connect on calls but within a mile radius of home will not connect to car Bluetooth…. Odd!! Would this suggest interference from something and how do I report?

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @Jarners @O2 @Jarners to cancel the airtime plan customers have to give 30 days notice to leave or request a PAC to leave or request to be moved to Pay and go with O2.

  • Thefunnytruth9 The funny truth (@Thefunnytruth9) reported

    @O2 I haven't had a signal for almost 2 months & thought I had an issue with my phone prompting me 2 go 2 multiple phone repair outlets (unnecessarily, I might add) all due to the fact you haven't publicly announced this major issue. It appears no care, no communication & no solution

  • Gallovidian Anthony Duncalf (@Gallovidian) reported

    @O2 Still no signal after 2 days, and no updates on your network checker - any clue as to when we will have a service restored. I repeat we are housebound and are severely disadvantaged by lack of mobile service, preventing us shopping for food - cupboards running low!

  • walton_bhoy John Bhoy Walton (@walton_bhoy) reported

    @O2 I live in the ML5 area you are carrying out network expected to be out till Saturday 11pm . You are getting nothing when outside surely that's not right what about emergencies or urgent stuff ?

  • Sarahto02273549 Sarah toms (@Sarahto02273549) reported

    @O2 I have an old blueyonder email address from when I was a virgin customer. I assumed as I’m an o2 customer the email would continue but I today am unable to login to read important emails. Can you please help? Thanks