O2 outages and service status in Esher, England

Problems in the last 24 hours in Esher, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Esher, England

The most recent O2 outage reports came from the following cities: Wandsworth, Hammersmith, Mitcham, Kingston upon Thames, Greenford, and Leatherhead.

City	Problem Type	Report Time
Wandsworth	Internet	3 days ago
Hammersmith	Total Blackout	3 days ago
Hammersmith	Internet	8 days ago
Mitcham	Internet	9 days ago
Hammersmith	Phone	12 days ago
Hammersmith	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

• 
  Charlene (@Peachey_79) reported 13 seconds ago from Wandsworth, England

  My mum is vulnerable and can’t use the internet... she needs help @O2

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 2 minutes ago from Esher, England

  @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 8 minutes ago from Hammersmith, England

  @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 8 minutes ago from Hounslow, England

  @O2 Phone masts are down at my work and home so not good.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 11 minutes ago from Southall, England

  @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

• 
  dr nabila 🌹 (@nmunawar) reported 12 minutes ago from Wandsworth, England

  Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 14 minutes ago from Esher, England

  @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

• 
  HeHymn ³⁰ (@brineferry) reported 21 minutes ago from Brentford, England

  @O2 are you broken

• 
  Iain Hunter (@musical_IH) reported 22 minutes ago from Spelthorne District, England

  @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

• 
  Amalik799 (@Amalik7991) reported 23 minutes ago from Kingston upon Thames, England

  @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

• 
  JPaulG 🐼 😷🧋 (@JPaulG) reported 26 minutes ago from Lambeth, England

  @O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?

• 
  Stephanie Bennett (@StephsBubble) reported 26 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before

• 
  Robert Balaam (@RobertBalaam) reported 30 minutes ago from Wandsworth, England

  .@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

• 
  Katy Hall (@katyhall26) reported 33 minutes ago from Hammersmith, England

  Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

• 
  Liz Rose 💙 (@esrose2003) reported 33 minutes ago from Richmond, England

  @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

• 
  ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported 42 minutes ago from Hammersmith, England

  @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

• 
  Carol mcCallum (@Downtonres) reported 48 minutes ago from Lambeth, England

  @BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 52 minutes ago from Ealing, England

  I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

• 
  Verity Powell (@PowellVerity) reported 54 minutes ago from Spelthorne District, England

  @O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 60 minutes ago from Ealing, England

  @o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nikki Othen (@NikkiOthen) reported 6 minutes ago

  @O2 my priority app keeps looping me back to the home screen when I'm trying to get tickets, can you help?

• 
  Mr Angry (@angry_corner) reported 7 minutes ago

  @O2 Always seems to be an issue accessing my account, using either of your apps..... you really just need to simplify this!!! I remember when customer perception was a huge focus at O2, but they don't seem to care any more!!!

• 
  romy (@lifeiz2short4lv) reported 8 minutes ago

  @O2 I’m disappointed with your service. I paid for my order and ported my number to O2, but I’ve had no proper support at all.I’ve called customer service multiple times and even messaged here on X still no response. This iscompletely unacceptable #O2 #CustomerService #Complaint

• 
  Tony Welsby (@tonywelsby) reported 17 minutes ago

  @Worly82 @O2 Was on O2 for a few years after leaving EE (after over 25 years) for ‘a deal’. Became terrible after the merger with Virgin. Thankfully was on a sim only rolling contract and managed to get out. Awful farmed out customer services.

• 
  Kiff (@Himynameiskiff) reported 17 minutes ago

  @O2 If I am on O2, have a rolling 30 day airtime contract but also have a phone on O2 Refresh, can I cancel the airtime contract to move to another provider but keep the refresh contract?

• 
  ᗪᗩᐯE (@Jaxstad) reported 19 minutes ago

  @O2 I shouldn’t have to beg for a better deal, I have three numbers with you and they are all getting more expensive, with poor service signal involved across them all

• 
  KevyD (@askthedood) reported 23 minutes ago

  Seems @O2 you’ve broken the fairly ok ish My O2 app as the poorly integrated webpage integration when you go to make a payment, rather than built in as before, isn’t working properly. It doesn’t link multiple accounts to outstanding balance (still) and Apple Pay doesn’t work.

• 
  Emma Turley (@Emama_Turley) reported 23 minutes ago

  Hi @O2 - I left a few months ago and am owed £… I have spoken to a couple of your team who have said the refund should be sorted in the next few days but the money hasn’t reached my account. It’s quite frustrating! Can you help?

• 
  Mike Waterson (@waterson_mike) reported 26 minutes ago

  @O2 Foned 202 last night and got told priority to be unblocked within 24 hrs....no joy again...getting sent around in circles..nobody seems to know what they are doing .went on 202 again today ..on for 23 minutes..got cut off at o2 end ! ...absolutely fed up tbh HELP !!

• 
  Keighley West (@KeighleyWest) reported 28 minutes ago

  @MrZacJamesB @O2 I’m having the same problem and now my services have been restricted due to no payment!!