O2 Outage Report in Esher, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Esher, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Esher, Surrey, England
The most recent O2 outage reports came from the following cities: London, Croydon, Hammersmith, City of London, Richmond, Hounslow, Godalming, City of Westminster, Southall, Merton, Dorking, Ealing, Hayes, Epsom and Oxshott.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Croydon |
||
| London |
Phone | |
| Hammersmith |
Internet | |
| London |
Phone | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!
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Hope Fashion Stylist
(@HopeVonJoel) reported
from
Wandsworth, England
@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.
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Mike Brownnutt
(@MikeBrownnutt) reported
from
Merton, England
@O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉
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Rachel Winn Casting
(@RachelWinnCast) reported
from
Redhill, England
@O2 I have never had such a farce buying a phone. Terrible service and now to top it off I’m sent 4 letters in one day saying I owe money (I don’t, I’ve triple checked and it’s you that owes me!) and now I’m sent bullying letters saying it’s been passed to the debt collectors!
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Paula
(@MissPaulaGreen) reported
from
Camden Town, England
@O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨
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Claire Cottingham
(@Cla_Cottingham) reported
from
Wandsworth, England
@O2 Help. Unfortunately not which I now understand is not ideal!
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Aik Saath
(@AikSaath) reported
from
Slough, England
@sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍
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Zara
(@zarascakes) reported
from
Croydon, England
@ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡
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Jodie De Vere
(@boogieloo) reported
from
Southall, England
@O2 I love @ O2 Customer Service
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Hannah Jones
(@hannahmjoness) reported
from
Camberwell, England
@O2 your 3G service in London is actually a joke
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Will McLeish
(@24_7_Raver) reported
from
Camberwell, England
@O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.
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Eva Hamilton
(@MedinaMadam) reported
from
Camberwell, England
Not good customer service at all! Maybe you need to join me @O2
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Katie Hobden
(@KtHob) reported
from
City of London, England
Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Primmy💁🏾
(@Primrose_Hikwax) reported
from
Slough, England
@O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
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Jack Aaron Davies
(@jackaarondavies) reported
from
Richmond, England
@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Worse customer service @o2 I give up!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sally Haynes-Preece
(@Sallyhp_qigong) reported
I have recently had huge problems trying to contact @skytv and @O2 with problems that could not easily resolved on line because I was not upgrading...but wanted to reduce my commitments to them 2/
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Ian Cull
(@Ian_Cull) reported
Appalling cust. service this morning from @O2. Thursday's call to you seems to have been a waste of my time. According to you today my order is complete & tracking info from DPD has disappeared. Still no phone. Now waiting for an "investigation"... as per Thursday's conversation.
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Eddie C.K
(@Eddi_CK) reported
@O2 have already sent you multiple DMS and tried to exain my issue on myO2 app. Cannot get through to human being on phone, which has to be via Skype because I'm in America with no data. Please respond
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Larry Lemon
(@larrylemonmaths) reported
Still absolutely furious about @O2 . Just put in an official complaint and will escalate it to the ombudsman if necessary. They took down my local mast, so my sim card stopped working, but I still have to pay 30 days cancellation.
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Karen Maxwell
(@KarenMaxwell167) reported
@O2 Husband has a new contract and waiting for number to transfer over from yourselves to new contract with you. He's got no access on either number and as a full time carer urgently needs one number to work! Can't get a reply on 202, really need some help!
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Ota_LegoSoup
(@OtaLegoSoup) reported
Hello @O2, can you please help with this? 👆
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kevin sullivan
(@kevin5886) reported
@O2 mobile app is just out right terrible trying to help help for 2 days now and there chat system is all ways busy
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Leanne Evans
(@leaxevanss) reported
@O2 how do I contact you to cancel an order? You took money from me for an item that was out of stock and I’ve had no update on it at all!! Online chat unavailable & can’t get through on the phone 😡😡
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Lou.
(@ohmytwiice) reported
@O2 wow, as a new customer, your service is appalling already. i've called your phone line (can't get through) your FAQs are no help at all and i can't do an online chat as everyone is busy.
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trudy konstantino
(@trudyk1) reported
@O2 please help.. i need to set up a direct debit for our accounts.. need to speak to someone before i do.. please can i have contact number that doesnt advise me to go to my O2.