O2 outages and service status in Esher, England

Problems in the last 24 hours in Esher, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Esher, England

The most recent O2 outage reports came from the following cities: Hammersmith, Mitcham, Kingston upon Thames, Wandsworth, Greenford, Leatherhead, and Woking.

City	Problem Type	Report Time
Hammersmith	Internet	3 days ago
Mitcham	Internet	4 days ago
Hammersmith	Phone	7 days ago
Hammersmith	Internet	8 days ago
Kingston upon Thames	Internet	13 days ago
Kingston upon Thames	Wi-fi	21 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

• 
  Robert Balaam (@RobertBalaam) reported 2 minutes ago from Southall, England

  @O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!

• 
  Liz Rose 💙 (@esrose2003) reported 4 minutes ago from Richmond, England

  @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

• 
  Ruth Maurice (@ruthie82) reported 10 minutes ago from Merton, England

  @O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.

• 
  𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported 13 minutes ago from Kingston upon Thames, England

  My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

• 
  Sean Parry (@SeanEdwardParry) reported 13 minutes ago from Wandsworth, England

  @O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!

• 
  Chiswick RFC Girls (@ChiswickRFCGirl) reported 15 minutes ago from Hammersmith, England

  Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

• 
  Richard Morris (@richardmorrisuk) reported 19 minutes ago from Richmond, England

  Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

• 
  Carol mcCallum (@Downtonres) reported 21 minutes ago from Lambeth, England

  @BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff

• 
  Liz Rose 😍 (@esrose2003) reported 22 minutes ago from Richmond, England

  @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

• 
  daisy (@daishughes) reported 23 minutes ago from Kingston upon Thames, England

  @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

• 
  Tommy Pickles (@DJTommyPickles) reported 27 minutes ago from Wandsworth, England

  @O2 truly the worst customer service I’ve experienced in a long while

• 
  Craig Freeman (@craigdfreeman) reported 28 minutes ago from Worcester Park, England

  The phone signal on the train between Gatwick and London Bridge is absolutely atrocious @o2

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 36 minutes ago from Southall, England

  @O2 I need a customer call back please.

• 
  Robert Balaam (@RobertBalaam) reported 37 minutes ago from Wandsworth, England

  @O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

• 
  Caz Young (@The_Caz) reported 37 minutes ago from Wandsworth, England

  @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

• 
  David (@daveya90) reported 49 minutes ago from Wandsworth, England

  @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

• 
  Verity Powell (@PowellVerity) reported 53 minutes ago from Spelthorne District, England

  @O2 will I get final bill? I’ve loved to another network and want to cancel direct debit

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 54 minutes ago from Ealing, England

  I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

• 
  Ruth Holliday (@RuthHolliday13) reported 56 minutes ago from Hammersmith, England

  Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

• 
  Charlene (@Peachey_79) reported 58 minutes ago from Wandsworth, England

  @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lily Ryan (@lilyryan) reported 28 seconds ago

  @O2 Due to the recent price increase, I’ve decided to move to another provider. I’m unable to find an option in the app to cancel my SIM. I already have a PAC code to keep my number and I’m now out of contract—would that be sufficient to proceed?

• 
  Liam 🥃 (@LiaamStephen) reported 1 minute ago

  @O2 how do I cancel my airtime plan?

• 
  Chris (@Chris_L95) reported 6 minutes ago

  Shite you men @o2 , no signal despite me being in the middle of a town. Shite

• 
  Mr J (@Mr__J_J) reported 6 minutes ago

  @O2 @paultownsend81 Never is a fault, just poor signal. Now you launch satellite and expect us to pay for that to get better signal.

• 
  Uptown entertainment discos (@Uptowndiscos) reported 8 minutes ago

  @O2 8222 Will put me in touch with a UK customer service representative that will be able to help me?

• 
  Dave Pakeman (@davepakey71) reported 10 minutes ago

  @paultownsend81 @O2 Wow you actually get 5g I’m still on 3g if ok lucky or may E or G or most times no signal but according got @O2 there isn’t a problem in my area

• 
  LT🌷 (@lozmach) reported 10 minutes ago

  @O2 can’t wait for my contract to be up so I can leave. Don’t usually moan, but not help whatsoever! I can’t afford £250 a month for two phones and a tablet.

• 
  Ronnie (@ronak_malde) reported 13 minutes ago

  @O2 I am writing to urgently seek clarification regarding a refund that was due to be credited to my bank account. The refund was initiated on May 9, 2026, and I was informed that the funds would arrive within 3-5 business days. As of today, the money has still not been returned to my account. My experience with your customer service channels thus far has been incredibly frustrating. The primary reason I chose to migrate to another carrier was due to poor service, and this current delay only confirms that I made the right decision. Given the lack of flexibility and the difficulties I have faced, I can no longer recommend your services to others. If you feel that you have it in your heart to give me back my refund, please reach out. If not, have a meal at Wagamamas on me!

• 
  Amy (@AmyB03238619) reported 14 minutes ago

  @O2 I've emailed a complaint to complaint review service a week ago, when will I recieve a response?.

• 
  Chad (@Chad24162711258) reported 16 minutes ago

  @O2 In the city of London and you can’t even provide a proper 5G data reception!! What a **** provider !!