O2 Outage Report in Esher, Surrey, England
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The latest reports from users having issues in Esher come from postal codes KT10.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Esher, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Esher, Surrey, England
The most recent O2 outage reports came from the following cities: Slough, London, City of Westminster, Thornton Heath, Esher, Kensington, Worcester Park, City of London, Wandsworth, Wallington, Kingston upon Thames, Camden Town, Hammersmith, Croydon and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Phone | |
| London |
Total Blackout | |
| London |
Internet | |
| City of Westminster |
Phone | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺
(@TaniaAlcor) reported
from
Kensington, England
@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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BEX
(@Bex_Stinson) reported
from
Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
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RebeccaW40
(@RebeccaW40) reported
from
Epsom and Ewell District, England
@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
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bambam
(@mustafayadigg) reported
from
Croydon, England
@O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now
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Bev Muir
(@ellajack1) reported
from
Croydon, England
@O2 I cant get through to customer services and its urgent
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
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Alex
(@Alx_R_M) reported
from
Paddington, England
@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Sean Parry
(@SeanEdwardParry) reported
from
Wandsworth, England
@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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Tom Byford
(@tombyford) reported
from
Paddington, England
@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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Corey Lee
(@caddydorey) reported
from
Croydon, England
@breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision
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Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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MJ
(@mickyjayuk) reported
@O2 This isn't something just happening today, this has been going on for a few weeks and despite the fact your network coverage says its fine, it is not. Not been able to get 5g since the switch over. I would never sign up for o2 you're terrible. Not happy @virginmedia
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Ben Jones
(@benfrompenn) reported
@O2 can you pass a message on to your complaints people please? I made a complaint about not being able to receive calls and they are trying to call me to discuss it and now sending texts wondering why I haven’t answered.
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JAK
(@Jooode01) reported
@O2 Hi I’m trying to set up a contract with you but my address is not on the drop down list? Can you help?
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Lucas
(@LucasJTGleed) reported
@ThreeUKSupport any idea what’s going on with signal in the #Swindon area? Moved to you from @O2 as their service was rubbish and now you’re doing the same… help please!!
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stacey
(@PattenStacey) reported
@O2 I would never use this network ever again , they make people have deforts on there credit score , even when you have paid the bills every month , the customer care team are useless and nobody seems to want to help solve there problems don’t waste your time with this company
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Helen Mrs Happy
(@helenmc46972890) reported
@TheRealDeclanK1 @Apple I've had my bother with @O2 over 3 wks truthfully I've give up doing research to move to another network and definitely changing from iPhone
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Nadia Dryden
(@NadiaDryden) reported
@virginmedia @O2 have had a nightmare today trying to speak to somebody in your organisation who can explain why you have cut off 181 mobile business sim cards whilst attempting to migrate them o2. I now how 181 business mobile accounts down with no explanation..
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Jordan
(@03jordan99) reported
@O2 hi I want to leave EE due to overpricing. Would you be willing to give me an IPhone 12 unlimited everything for £37 a month, 3 offered it me for £32 but heard you’re a better network and EE said they wouldn’t go lower then £56!
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Phil Wright
(@PhilWri43973597) reported
@O2 I have no service
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Matthew C Bridges
(@MatthewBridges) reported
@O2 trying to get a PAC for a couple of hours now but keep getting the message: "Hi, it's O2. There's been an issue processing your request, please try again later...". Is the service down?