O2 Outage Report in Esher, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Esher, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (20%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Esher, Surrey, England
The most recent O2 outage reports came from the following cities: Camden Town, London, Sutton, Mitcham, Slough, Hounslow, Ealing, Croydon, City of Westminster, Islington, Woking, Balham, Fulham, Wandsworth and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Total Blackout | |
| London |
Internet | |
| Sutton |
Internet | |
| London |
Internet | |
| Mitcham |
Phone | |
| Slough |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Jack Aaron Davies
(@jackaarondavies) reported
from
Richmond, England
@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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Lee 'Budgie' Barnett
(@budgie) reported
from
Paddington, England
@O2 Wasn’t a problem, as such. ‘Kit breaks’ is an ever present rule. Was mainly to let others know,, if they had problems and wondered what was going on.
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Claire Cottingham
(@Cla_Cottingham) reported
from
Wandsworth, England
@O2 Help. Unfortunately not which I now understand is not ideal!
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Jodie De Vere
(@boogieloo) reported
from
Southall, England
@O2 I love @ O2 Customer Service
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.
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Tom Bassett
(@oxymoron_tom) reported
from
Wandsworth, England
Is there a issue in the Earlsfield/Clapham Junction area, consistently been getting speeds of 0.01MB or no data at all @O2
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Eva Hamilton
(@MedinaMadam) reported
from
Camberwell, England
Not good customer service at all! Maybe you need to join me @O2
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David Newey
(@NHSNewey) reported
from
Croydon, England
@o2 why is your 4g signal and internet bandwidth so appalling in Croydon. Pass through the town centre particularly through East Croydon and you might as well having no signal at all!
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Worse customer service @o2 I give up!
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!
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Mike Brownnutt
(@MikeBrownnutt) reported
from
Merton, England
@O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉
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Paula
(@MissPaulaGreen) reported
from
Camden Town, England
@O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨
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David Chow 📶
(@davidchow) reported
from
Hammersmith, England
@MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
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Jon.
(@jonnyrotton1989) reported
from
Islington, England
Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Simon 'Whippet'..
(@s_reynolds808) reported
from
Kingston upon Thames, England
Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins
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Katie Hobden
(@KtHob) reported
from
City of London, England
Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical
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Primmy💁🏾
(@Primrose_Hikwax) reported
from
Slough, England
@O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Golding
(@NicolaG01) reported
Hi @O2. just had a call from a company called Ariel Direct who say they're one of your partners calling existing customers to help them switch to cheaper deals. Is this genuine or a scam? Thanks
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🇩🇲
(@roygalbert) reported
@robhetherington @O2 O2 is really starting to rile me. Useless signal
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Jaja Muhammad
(@Jaja__Muhammad) reported
The only thing I don’t like about @O2 is accessing customer service
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Catherine McCloskey
(@CMC__93) reported
@O2 really struggling with your customer service, can't get a new SIM card activated, struggling to get through to anyone on any platform, can't change my account password to start an online chat. Causing me major disruption this number is linked to all my accounts
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The Rewired Radio Show
(@TheRewiredPod) reported
@premnsikka Simply not true. This is profiteering. @O2 never got rid of the EU roaming charges. Three lets you use your data for free in the USA - So how does that work as they are outside the EU?? No one to blame but the service providers! Vote with your feet and move provider!
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Louise23476
(@louise23476) reported
@O2 Hi I used a pac code on 23/8/2022 and my number has not switched over yet and it looks like my Contract is still live with o2 when I gave notice to cancel. Please help as live chat is not working!
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𝐝𝐢𝐨𝐧𝐧𝐞
(@needspacenasa) reported
@O2 same message online and desktop too. my calls are being diverted to the payment line but then goes silent instead of allowing me to pay that way. i’m a student away from home with health issues so being left unable to make calls if it was an emergency is really stressing me out.
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Catherine Cranston
(@catnhomie) reported
@O2 - your website is not allowing me access to MyO2- it keeps asking me to reset my password but won't let me log in- is there a problem with your website currently??
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Lydia
(@lyd54321) reported
@ELFormosax @O2 Same here. No signal for 2 days and keep getting told there aren’t issues
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DC 🥀
(@Cogmeister1) reported
@O2 I ordered a sim card on the 9th september. I've heard nothing from you. I was on the phone to you for 40mins then you hung up. Please dont ask me to DM you again as youve ignored the DM ive already sent. Terrible customer service.