O2 service status in Esher, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Esher, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Esher, England
The most recent O2 outage reports came from the following cities: City of London, Kingston upon Thames, London, Hammersmith, Wandsworth, Greenford, Paddington, Guildford, Croydon, Kensington, Leatherhead, Woking, Thornton Heath, Hounslow, and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Phone | 18 hours ago |
|
Kingston upon Thames
|
Wi-fi | 3 days ago |
|
City of London
|
Internet | 3 days ago |
|
London
|
Wi-fi | 4 days ago |
|
London
|
Phone | 5 days ago |
|
Hammersmith
|
Internet | 5 days ago |
Community Discussion
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O2 Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Dave McGuane (@DaveMcGuane) reported from Croydon, England@O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...
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Kay Bak (@kaybaka) reported from Camberwell, England@O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.
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Dave McGuane (@DaveMcGuane) reported from Croydon, England@O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown
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Keith - newacc. (@whiterosetyke) reported from Islington, England@O2 I've no DM may I ask, what makes Twitter O2 better then two customer service phone calls and twice into the O2 shop in Camden? The 4 times and completely incapable of of fixing the issue. Just wondering what makes you different.
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☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England@O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -
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Darren C (He/Him) 🏳️🌈🌍🏉 (@SLushCCool) reported from Croydon, England@ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Hounslow, England@O2 Phone masts are down at my work and home so not good.
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Darren Boyle (@misterscoop) reported from Brentford, England@O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.
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Debbie Haden (@DebsHaden) reported from Slough, England@O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!
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Keith - newacc. (@whiterosetyke) reported from Islington, England@O2 Yes but I deleted it as I said if your reply wasn't a fix (as it's all YOUR fault) I'd block you. You are lucky you aren't blocked @Ofcom
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☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England@O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-
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david bryant (@ladidalimey) reported from Richmond, England@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
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Darren C (@SLushCCool) reported from Croydon, England@O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.
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♥♥єmmα♥♥ (@EmmaSaidThis) reported from Camberwell, England@O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Ealing, EnglandI will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞
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Ben Marshall (@marshallb60) reported from Kingston upon Thames, England@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
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Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England@O2 is okay but when it comes to speak to customer services 😴
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Marcus (@Marcus_dd1) reported from Southall, England@O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hobbits Wife (@HobbitsWife) reportedWow. Try to cancel Disney+ got on free trial via @O2 - talk about making it difficult! Finally found it via googling other people’s help questions. The website is not intuitive at all. All done now.
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Nikgr (@nikgr) reported@O2 nice of you to stop my international calls because I am sensible enough to have a spend cap in my account! Over 10 years customer I will be saying my goodbyes when my contract expires
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Ethers (@vickster1984) reported@O2 Hiya, before I place an order I wanted to ask if O2 Open discount applies to apple watches? Probs doesn’t but never hurts to ask!
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Dream Chaser (@Roxannemxx) reported@O2 @BeautyKitchen Hi I called you twice and been cut off twice. Why are ******** am I being cut off completely disrespectful.
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The Ridge of Ald #stayhome (@skason68) reportedFinding very very poor customer service and fraud support from @O2 and not sure what to do
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samantha potts (@samanth76967749) reported@O2 No I wanted advice litterly advice I wasn't trying to access the account! Surely you had divorced couples ask this question in the past! Considering you read from scripts to help answer questions too surely there must be a section on this?
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𝓵𝓲𝓿🎄 (@ovl_xo) reportedHow do I cancel a free Disney+ subscription from @O2? Runs out this month and I don’t want to pay..
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Tony O'Rourke (@tonio_bonehead) reportedSo I joined @O2 for better customer service but it seems they're no better than EE.
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Rickyyy (@Rickyyy1285) reported@O2 just thought you should know that I have had 2 texts supposedly from o2 saying their were problems with my billing details yet there wasn't as it went out if my account a few weeks ago luckily the numbers were blocked and identified as spam.
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Mark Curran (@Ky297) reported@Mkhan0504 @O2 It's a complete shambles of a company. I have an ongoing issue over 2 months of disputing charges. O2 sent me a debt collection letter on new years eve. Don't understand why when charges are been disputed. Customer service is shocking on the chat service.