O2 Outage Report in Esher, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Esher, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Esher, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Wandsworth, Greenford, Paddington, City of London, Guildford, Croydon, Kensington, Leatherhead, Woking, Thornton Heath, Hounslow, Ealing, and Slough.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 14 hours ago |
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Phone | 17 hours ago |
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Internet | 18 hours ago |
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Phone | 2 days ago |
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Internet | 2 days ago |
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Wi-fi | 3 days ago |
Community Discussion
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O2 Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Emma Egbers (@EmmaEgbers) reported from Cobham, England@O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately
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لويد سا (@iLloyd_Sa) reported from Hillingdon, England@O2 It’s doesn’t help!!!!! It’s getting frustrating day by day been with @02 nearly 7 years and it’s getting worst day by day. No proper coverage. There’re much better network providers in the U.K. that provide better network and customer services it’s time to make a change!!!!!!!
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Tessa Dowling (@SimplytheTess) reported from Croydon, England@O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2
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Abigail Brady (@abigailb) reported from Wandsworth, England@O2 Hi, i’m not an idiot - I’m a software engineer - I know it didn’t come *from* you. Nonetheless it was relayed *by* you. It shouldn’t have been, because you shouldn’t accept text messages for relay that appear to be from banks unless you can verify that they really are.
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2 for flinching (@2_4_Flinching) reported from Camden Town, England@O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!
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Ali Malik (@Ali_Malik) reported from London, EnglandThe ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2
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Swanscott (@CSwanscott) reported from Camberwell, England@O2 My data has been extremely slow/not working the last few days can you help out please !!
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Rebecca Pickering (@Cronxgrl) reported from Camberwell, England@O2 No if I type in WC1 it says there's a mast down
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Joshua Preston (@jpfpreston) reported from Camberwell, EnglandYou don’t get an ounce of data stood on an open-air platform at London Bridge. Been the same for 5 years. I tweeted back then. Send an engineer to platform 12 for a survey. And none of “we don’t guarantee data” -just fix it pls. @O2
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Neil Nutbeam (@NeilNutbeam) reported from Hillingdon, England@O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish
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Eddie Clarke 🐝 (@eddieclarke96) reported from Wandsworth, England@SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei
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Chloe Finlayson (@chloefinlayson) reported from City of London, England@naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though
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Damian Davis (@DamianPDavis) reported from Spelthorne District, England@paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2
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Sophie Donnelly (@sophiegdonnelly) reported from City of London, England@O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢
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Steve Hodgson (@SteveHodgson1) reported from Merton, EnglandWow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
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Sara May (@saraminniemay) reported from Lambeth, England@O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.
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Liv 🌸🌷 (@OliviaFranceska) reported from Islington, England@O2 hi, my data hasn’t been working all day! Please help
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steve jones (@jonesy040669) reported from Croydon, England@O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi
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Jane Slade (@Retiremove) reported from Wandsworth, England@O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.
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Stella Leung (@StellaWYLeung) reported from Wandsworth, England@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Stoneman 🏴🇪🇺🇪🇸🇮🇨 (@Leginnamenots) reported@O2 #O2 #O2Priority an hour and 20 minutes of hold music (crap hold music) waiting for the representative to find out how I can make a complaint.....hasn't even check if I'm still on the line.....I'll keep holding.....
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JBW (@JBWBRADLEY) reported@garyker @O2 @Ofcom And what service are we paying for? Without a doubt, one of the worst networks.
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Laura pisaneschi (@PisaneschiLaura) reported@nlieck @O2 Mine is 13.4 and thought that was bad enough
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RedVelvet 💚🤍💜 (@emmasiobhan22) reported@Daisiver29 @O2 If it's going to increase that much they should be giving people the chance to cancel their contract. They would lose so many customers. It's absolutely outrageous @O2
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Mark (@Mark29071823) reported@O2 I'd like to get a signal in my house first maybe sort that or my place of work or my mom's house basically anywhere. Maybe before you try to increase my monthly bill by 17.5% will be leaving Saturday back to EE avoid o2
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Mark (@Mark29071823) reported@O2 Reasons not to love o2 Worst phone signal ever and now an extra 17.5% increase in contract prices will never take out another o2 contract visiting the o2 store Saturday to cancel
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Blake (@BlakeIn0910) reported@O2 hi I believe I have been scammed by giving someone my phone number where they brought many things and it has gone to my phone bill. I’m unsure on what to do and am scared of what they have done, please help me
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Teresa (@TeresaLangfor20) reported@O2 O2 is awful.
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Mark (@Mark29071823) reported@O2 @gez80 Don't private message reply here so people can see hkw bad o2 really are poor signal everywhere in the UK and now with the highest price increase great work o2 everyone boycot o2 EE are far better
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Chris Cook (@ChrisMCook) reportedNice touch from @O2 offering me an Apple Watch deal because I was a valued customer. Shame the same said deal was also through your website for anyone. Disappointed you treat loyal customers like idiots