O2 Outage Report in Esher, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Esher, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Esher, Surrey, England
The most recent O2 outage reports came from the following cities: City of London, Croydon, Ealing, City of Westminster, Hammersmith, London, Southall, Wandsworth, Paddington, Fulham, Hayes, Islington, Hounslow, Surbiton and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Phone | |
| Croydon |
Total Blackout | |
| Ealing |
Phone | |
| Croydon |
Phone | |
| Croydon |
Phone | |
| City of Westminster |
Phone |
Community Discussion
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O2 Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Tony Crean
(@tony1945) reported
from
Richmond, England
@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Nicola Fish 💙
(@Nicolanoodle) reported
from
Richmond, England
@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
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Andy Denial 📸
(@NorthernlyExpo) reported
from
Islington, England
@O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.
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geocaching.uk
(@UKGeocacher) reported
from
City of London, England
Recently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!
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James Murray
(@jamesmurray07) reported
from
Camden Town, England
.@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).
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Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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HeHymn ³⁰
(@brineferry) reported
from
Brentford, England
@O2 are you broken
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
Camden Town, England
@O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!
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Katy Hall
(@katyhall26) reported
from
Hammersmith, England
Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡
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Craig Freeman
(@craigdfreeman) reported
from
Redhill, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Amalik799
(@Amalik7991) reported
from
Kingston upon Thames, England
@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
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Ruth Holliday
(@RuthHolliday13) reported
from
Hammersmith, England
Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great
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Sheldon Tarpey
(@SheldonLT) reported
from
City of London, England
@UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.
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Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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Bede Feltham 💙
(@bedefeltham) reported
from
Esher, England
@O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx
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Josh
(@JoshBates) reported
from
Paddington, England
@O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy Hardie
(@LucyHardie22) reported
@O2 @WShearer Can people help more swiftly with DM messages? I too tried the chat many times this morning which still isn’t working. Tried DM on here and been waiting over an hour. I can’t currently use my phone to make or receive calls so really keen to have help please.
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elle ⚡️
(@bvdsteel) reported
what is the code for bastille presale wtf @O2
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Loraluxe
(@loraluxe) reported
@O2 trying to buy Bastille tickets on priority and it’s asking for a code? Please help?
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skyla
(@skyla_pen95) reported
@bastille @O2 trying to get pre sale tickets to Ludlow castle but it’s asking for a code … help 😩😩
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Amanda
(@thebunney) reported
@O2 it’s been 48 hrs and my number still hasn’t transferred…I spoke to one of your team yesterday who advised it would be sorted by 6pm yesterday. I’ve since sent DM’s and have an open live chat going with no response on either…will going public result in a solution!?
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Joseph Guy
(@Joe_Guy) reported
I’ve just joined @O2 from Vodafone. I have filled in the online form to transfer my number across using a PAC Code. Was told it would be done within 1 working day, my old number disconnected about 12 hours ago but my number still hasn’t transferred. Please help!
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John 🇨🇾
(@johnski2000) reported
Thanks a bunch @O2 Why the hell have you disconnected my line? No support after 8pm. #ImLeaving asap
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Lee
(@Lee18888196) reported
@O2 I've been trying to access my o2 account told several times help is on the way . This has still not been resolved or rectified
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Nihang
(@toffeeabroad) reported
@AngelaRayner Ahhh feeding your vote bank, we’re they the victims of 7-7 or the Manchester bombings @O2 in Manchester of little girls in the name of Islam? You lot got problems bc your own former leader waged an illegal war on the ppl of Iraq and spunked £b’s of our taxpayers money .. shut up
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Jon. Just Jon.
(@CloudJKay) reported
FFS @O2 . My number I am porting in has been dead since Monday. I keep being told it will port by the end of the day. Your support chat ignored me since 17:15 yesterday. Great first experience.