O2 outages and service status in Esher, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Esher, including 0 direct reports.
- The most common problems reported in this area mention Phone, E-mail, and Internet.
- The most recent signal from this area was received Jun 12, 12:00 PM GMT+1.
- Phone (60%)
- E-mail (20%)
- Internet (20%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Esher, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at O2
O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Esher, England
The most recent O2 outage reports came from the following cities: Brentford, Hammersmith, Epsom, Wandsworth, and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Brentford
|
Phone | 2 days ago |
|
Hammersmith
|
Phone | 11 days ago |
|
Hammersmith
|
15 days ago | |
|
Hammersmith
|
Internet | 15 days ago |
|
Epsom
|
Phone | 18 days ago |
|
Wandsworth
|
Internet | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, EnglandHi @O2 links in your last email are not working for me. #GoDine
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Robert Balaam (@RobertBalaam) reported from Southall, England@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England@O2 I need a customer call back please.
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Carol mcCallum (@Downtonres) reported from Lambeth, England@BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England@O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -
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Dré (@daktadre) reported from Merton, England@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
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Jóse (@imjoseabreu) reported from Lambeth, England@O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!
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Steve Hodgson (@SteveHodgson1) reported from Merton, England@O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
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Vìncere. (@VictorJ1987) reported from Brentford, EnglandThanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Hounslow, England@O2 Phone masts are down at my work and home so not good.
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Conleth Kane (@ConlethKane) reported from Hounslow, EnglandI’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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Robert Balaam (@RobertBalaam) reported from Southall, England@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April
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Fr Chris Phillips SSC (@phillipsc) reported from Brentford, EnglandHello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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Dimitthri Lochana Vithanage (@sparkyDLVXO) reported from Banstead, England@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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Joseph Sweeney (@JosephS65112253) reported from Wandsworth, England@O2 don’t use this company they are a rip off I went on holiday the resort I was staying had all there own data free, never turned my mobile data the whole, got a bill when I got. Told by customer service I should have told them I was going away what crap big brother
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Al Sam (@apsamuelson) reported@TomTugendhat @O2 @EE Shall we contact the Disasters Emergency Committee and have them run a fund raiser for you?
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Charles Small (@C_Small_) reported@TomTugendhat @O2 @EE I've had better signal on top of a volcano in Indonesia than in parts of London with O2
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keith winkworth (@shotsmanic) reported@TomTugendhat @O2 @EE One of the worst areas I have experienced but it well known is Elvetham area of Fleet, Hampshire.
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W (@NWIWC01) reported@O2 @markcallow10 We should all be given refunds or 50% discounts Its been beyond awful for 2 months again.
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Sum1st (@Sum1st) reported@TomTugendhat @O2 @EE That is so true. In Oxfordshire an intellectual heavyweight, you cannot get reliable signal in the city centre an don't signal in most places you drive to. My son went to a school trip to India and another one in Wales. Guess where he was out of reach....in Wales.
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Craig Hunter (@CraigHunter74) reported@O2 @JakeMooreUK I have the same issue ever since 5G came out, my Spotify never dropped out when driving but it’s like an old car radio now. Will definitely be thinking about another network soon
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Richard ingle (@RIngle100) reportedIs anyone else having problems with an @O2 rolling plan? It has been going on for months and they seem incapable of fixing it
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John Priestley (@JohnPriestley70) reported@O2 Jumping from My O2 to web browser to email and back to My O2. That is an annoying experience and a stupid design just to top up. It should be all in the app, not 3 apps.
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Craig Cooper (@Bep316) reported@O2 not helpful at all offer triple data boost on there official website and when it doesn't work. Ie £10 for 10gb of data should be trippled to 30gb there solution is to pay for 30gb data for 3months so £90 upfront and they will credit £20 a month
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Lauren Flower (@LaurenLFlower) reported@O2 I’m trying to sign into my O2 account but I can’t can someone help me