O2 Outage Report in Esher, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Esher, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Esher, England
The most recent O2 outage reports came from the following cities: Kingston upon Thames, City of London, London, Hammersmith, Wandsworth, Greenford, Paddington, Guildford, Croydon, Kensington, Leatherhead, Woking, Thornton Heath, Hounslow, and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 5 hours ago |
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Internet | 22 hours ago |
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Wi-fi | 2 days ago |
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Phone | 2 days ago |
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Internet | 2 days ago |
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Phone | 3 days ago |
Community Discussion
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O2 Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Sachin Kumar (@sachink0201) reported from Brentford, England@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
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Richard Morris (@richardmorrisuk) reported from Richmond, EnglandHi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
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Jackie Frost 🤍 (@Jackie_flash) reported from Lambeth, EnglandHi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular
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Nick Shuttleworth (@nickshuttle) reported from Ealing, England@O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈 (@Kierbro) reported from Camberwell, England@O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.
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Peter Gordon (@PGcomms) reported from Guildford, England@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Vanessa (@thatVanessa1) reported from Camberwell, England@O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?
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JPaulG 🐼 😷🧋 (@JPaulG) reported from Lambeth, England@O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?
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daisy (@daishughes) reported from Kingston upon Thames, England@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Gill Barr💙 (@Gill_Barr) reported from Islington, England@O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks
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Richard Lace (@huggyheaven) reported from Wandsworth, England@o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews
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Liz Rose 💙 (@esrose2003) reported from Richmond, England@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
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Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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T é y 🌺💜 (@TeyLove_) reported from Islington, England@O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈 (@Kierbro) reported from London, England@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Guy Dorrell 3.5% Europhile #PR #electoralpact 👊 (@guydorrell1) reported from Croydon, EnglandHey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊
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🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, EnglandStruggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!
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Iain Hunter (@musical_IH) reported from Spelthorne District, England@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Graham (@mikeygraham10) reportedBetween @O2, @virginmedia and @Apple I’ve had an issue with an Apple Watch that has still not been fixed in over 30 days. Passed across departments, companies, into stores, back to call centres, hung up on. I have never had a worse experience in all my days and they don’t care.
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Neil A (@Neil982) reported@PhilTonks2 @O2 2022 calling.... Signal in Wordsley is still almost non existent.
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Matt Hoodless (@Matmo80Matt) reported@O2 any reported problems in west Cumbria. Currently unable to send texts
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Howard Keane (@codemonkey3350) reported@O2 I’m still not getting 4G after nearly a year of waiting for it to be fixed “within the next few weeks” terrible network, @Ofcom I’ve raised this issue with you, and with @o2. What more do I have to do to be able to leave a network without recourse!?
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Jay (@jayhscfc) reported@O2 mate why have I never been given anything for my free 6 months of Disney+ we have 2 devices and never received anything.
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stephanie mearns (@AlyssumDreams) reported@katewhatsername @Matmo80Matt @O2 In Glasgow im having same problem 🫣
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BB (@brianboyle73) reported@O2 hi, I upgraded yesterday to a iPhone 13 with esim. I have no signal on new phone, but old phone has signal but cannot make outgoing calls. I don’t have a landline. Please help.
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Miss Knight (@MissKnight2501) reported@MMhuire @O2 Hi, did you manage to sort this out when you were in Greece? I’m having the exact same problem! I’m connected but can’t do anything.
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Steve Perry (@pezzaspurs) reported from Thame, EnglandAnother city. this time Milton Keynes. Of course I don't have signal @O2 My phone is pointless. works nowhere. 5G doesn't exist either.
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Ed (@Darket696) reported@Miss_Pumpkin666 @O2 Thanks, it's been awful here for years, they keep messing with the mast but it never really fixes anything. How are you anyway ?