O2 Outage Report in Esher, Surrey, England

Problems in the last 24 hours in Esher, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Esher, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, City of London, London, Hammersmith, Wandsworth, Greenford, Paddington, Guildford, Croydon, Kensington, Leatherhead, Woking, Thornton Heath, Hounslow, and Ealing.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	2 hours ago
City of London	Internet	19 hours ago
London	Wi-fi	2 days ago
London	Phone	2 days ago
Hammersmith	Internet	2 days ago
London	Phone	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

• 
  Senhor G (@Senhor_G__) reported 22 seconds ago from Redhill, England

  @O2 I've upgraded but have my previous address. I need to change the delivery address, but can't do anything on the app. Can you help?

• 
  Robert Balaam (@RobertBalaam) reported 7 minutes ago from Southall, England

  @O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩

• 
  Shane (@Shaneyfirkins96) reported 7 minutes ago from London, England

  Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released

• 
  Robert Balaam (@RobertBalaam) reported 11 minutes ago from Southall, England

  @O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!

• 
  Federica Parise (@cityposer) reported 11 minutes ago from Brentford, England

  .@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?

• 
  Juliet MacKenzie Gough (@juliet_gough) reported 13 minutes ago from London, England

  @O2 can I use my phone in Israel? I’m pay monthly customer.

• 
  https://techhub.social/@ianpike 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IanPike) reported 17 minutes ago from London, England

  @O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.

• 
  Federica Parise (@cityposer) reported 22 minutes ago from Kensington, England

  @O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2

• 
  ⚡️Emma⚡️ (@electriccandles) reported 25 minutes ago from London, England

  @O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked

• 
  Joseph Sweeney (@JosephS65112253) reported 27 minutes ago from Wandsworth, England

  @O2 don’t use this company they are a rip off I went on holiday the resort I was staying had all there own data free, never turned my mobile data the whole, got a bill when I got. Told by customer service I should have told them I was going away what crap big brother

• 
  david (@david52987296) reported 28 minutes ago from Victoria, England

  @O2 my O2 sim has not allowed me to dial international numbers for 3 weeks. Your customer service reps are failing to help. I need this for work. HELP!

• 
  Lou93x⚒️ (@louwhu16) reported 34 minutes ago from Worcester Park, England

  @O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.

• 
  Azhaar Ashraf (@azhaarashraf) reported 38 minutes ago from Kingston upon Thames, England

  @O2 Can you please help me as I can't send you a direct message

• 
  Federica Parise (@cityposer) reported 40 minutes ago from Brentford, England

  @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

• 
  Federica Parise (@cityposer) reported 47 minutes ago from Brentford, England

  @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

• 
  Neil Higley (@NeilHigley) reported 50 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  B o b M a s s i e (@bobmassie01) reported 51 minutes ago from Worcester Park, England

  @O2 Disney+ £2 off offer not working

• 
  Robert Balaam (@RobertBalaam) reported 54 minutes ago from Wandsworth, England

  @O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

• 
  Sean Flatley (@Seanielondon) reported 57 minutes ago from Hounslow, England

  @O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23

• 
  Robert Balaam (@RobertBalaam) reported 59 minutes ago from Wandsworth, England

  .@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steam Deck Gamer (@12cerasa) reported 3 minutes ago

  @O2 I actually fell for a scam but I can't believe it. The messages and emails looked so real. Believe this is the first time I have never fallen for something like this and I'm very aware of all the measures to protect myself.

• 
  Stacey 🌺 (@SLH_1990) reported 5 minutes ago

  @O2 me again, I’ve had my new iPad it’s all set up etc synced to my iPhone (if that’s what I was meant to do) but to get my free extra it says I need to get a text how ever I can’t seem to figure how to send/receive texts from the iPad with the number it came with. Can you help?

• 
  Meg Johnson (@MissMegJohnson_) reported 6 minutes ago

  @O2 charged £70 for having my data roaming turned off and no texts or calls the entire time I was away. But no one available to speak to me?! I never agreed to this when I signed up and would like a refund. Thinking of changing provider as I'm constantly getting bad service !

• 
  Tom Perry (@Tomp29193) reported 8 minutes ago

  Hi @O2 My mrs & I recently upgraded our phones (Iphone 11 > 14 & Samsung 21 > 22+) .. Ever since we upgraded we have both had real problems with signal in areas we both used to have no issues with at all including our house. Any ideas as to why? Thankyou

• 
  Sally Draper 💖🎊💄🙊 (@elivila9) reported 8 minutes ago

  What an awful customer service. Never had such a ****** experience before. I've been over charge and every customer service assistant I speak to says something different. Could I have some help please? How unprofessional this is @O2

• 
  Lu 🎙⚒🌹 (@wordspIease) reported 10 minutes ago

  @O2 really not happy with the service I received whilst on phone to your Maidstone branch today. I enquired about my pre order but he didn’t wait to hear what my actual query was he was more interested to find out if it arrived yet - interrupted me and took my details twice :(

• 
  Danielle 💕 (@Danniishelleyxx) reported 11 minutes ago

  @O2 hi I ordered a new phone but have been charged my bill for my currant phone which is £20 difference and a big data difference too. However, all my mobile data has been cut down to my new tarrif. I don’t think that’s fair cause I paid the bill and haven’t swapped phones yet

• 
  Fiona smith (@Fionasm8009) reported 12 minutes ago

  @athenajm @O2 Having any difficulties, complaint or questions? Kindly direct a message to @jcyberspyy212 on Instagram and they will ensure it will be resolved,Goodluck.

• 
  Pete Street (@pstreet74) reported 12 minutes ago

  @VodafoneUK I'm so sorry I left you for @O2 wish I could come back for a far better signal.

• 
  Sam Griffin Radio (@Sam_J_Griffin) reported 12 minutes ago

  @O2 why can I not connect to my voicemail? Keeps just ending it, even though I have one! Need to access it for work and it's getting a bit frustrating. Tried powering off, walking around in different areas.. help please!