O2 Outage Report in Esher, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Esher, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Esher, Surrey, England
The most recent O2 outage reports came from the following cities: London, Fulham, Hayes, Islington, Hounslow, City of London, Surbiton, Croydon, Hammersmith, Richmond, Godalming, City of Westminster, Southall, Merton and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Fulham |
Phone | |
| Hayes |
Internet | |
| Islington |
Internet | |
| London |
Phone | |
| Hounslow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Eva Hamilton
(@MedinaMadam) reported
from
Camberwell, England
Not good customer service at all! Maybe you need to join me @O2
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Aik Saath
(@AikSaath) reported
from
Slough, England
@sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍
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Will McLeish
(@24_7_Raver) reported
from
Camberwell, England
@O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there
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David Chow 📶
(@davidchow) reported
from
Hammersmith, England
@MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!
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Paula
(@MissPaulaGreen) reported
from
Camden Town, England
@O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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David Newey
(@NHSNewey) reported
from
Croydon, England
@o2 why is your 4g signal and internet bandwidth so appalling in Croydon. Pass through the town centre particularly through East Croydon and you might as well having no signal at all!
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Primmy💁🏾
(@Primrose_Hikwax) reported
from
Slough, England
@O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able
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Lee 'Budgie' Barnett
(@budgie) reported
from
Paddington, England
@O2 Wasn’t a problem, as such. ‘Kit breaks’ is an ever present rule. Was mainly to let others know,, if they had problems and wondered what was going on.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Worse customer service @o2 I give up!
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Claire Cottingham
(@Cla_Cottingham) reported
from
Wandsworth, England
@O2 Help. Unfortunately not which I now understand is not ideal!
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Mike Brownnutt
(@MikeBrownnutt) reported
from
Merton, England
@O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉
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Jack Aaron Davies
(@jackaarondavies) reported
from
Richmond, England
@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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Jodie De Vere
(@boogieloo) reported
from
Southall, England
@O2 I love @ O2 Customer Service
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Tom Bassett
(@oxymoron_tom) reported
from
Wandsworth, England
Is there a issue in the Earlsfield/Clapham Junction area, consistently been getting speeds of 0.01MB or no data at all @O2
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
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Katie Hobden
(@KtHob) reported
from
City of London, England
Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Bretland
(@BretlandCraig) reported
@Nicole45271161 @O2 Hi, I’m having issues with o2 nobody can hear me when I call them or they call me. If I watsapp or FaceTime etc it’s perfect. Is this the same issue as yours? Basically I can hear the other person on the phone but they can’t hear me!
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Paul
(@1980Cookieboy) reported
@O2 signed up to you on the 30th December and still I have not got my Galaxy watch 4 set up with my phone properly after multiple calls and visits to your stores, not very good service from a big network like yourself
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Penfold’s Revenge
(@ScreetonC) reported
@O2 the number of foreign (unknown numbers) is increasing again. Today, hanging up on a call home, one to/from Morocco connected. Is there any way to register known numbers and block all others? Tied your web site but the “help” isn’t very helpful. Please advise.
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Holly
(@HolllyEmma) reported
Anyone tell me why @o2 are the biggest pile of crap. Pure rubbish signal 80% of the time. So glad my contracts up…
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David Brandreth
(@Brandreth1979) reported
@O2 hi o2, something seems to have gone wrong with porting my number, old number switched off but temporary o2 number still live. People can't reach me, can you help? I've sent a dm
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Adam 🏳️🌈🏳️⚧️✊🏿🇪🇺
(@theadz01) reported
@o2 my number was supposed to port over from Three to my new O2 Sim today. Old sim shut off at midday and number has not ported over to o2 still. Can you help please?
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PB NEWS
(@PBNEWS21) reported
Apparently I’m due for an upgrade absolutely correct but it won’t be with @O2 overpriced now @virginmedia has taken over and customer service is xxxx
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Emilymay
(@Emily47104678) reported
@O2 I have switched from three to o2 and provided my PAC. I was@told it would be done by 18:00 today. I have had no signal all day and I’ve tried taking the sim out, rebooting, resetting network settings and I still have no signal. My three sim also stopped working this morning.
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Wine Time Fridays
(@hannahfeiner) reported
@O2 hey o2 team, I am trying to access my voicemail from Nicaragua but the number to call To receive a text message from You (in order to access voicemail) doesn’t work! Can you help? :) thank you
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Jon Pepper
(@JonMagicman) reported
@O2 And now no WiFi calling, even though O2 confirmed it would work prior to me switching. Only been on the network today and I'm leaving tomorrow and moving elsewhere. 2mb download as top speed and no WiFi calling, even though it has always worked with EE. Should never have left