O2 outages and service status in Esher, England

Problems in the last 24 hours in Esher, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Esher, England

The most recent O2 outage reports came from the following cities: Richmond, Hounslow, Teddington, Hammersmith, Brentford, and Epsom.

City	Problem Type	Report Time
Richmond	Total Blackout	16 hours ago
Hounslow	Internet	2 days ago
Teddington	Phone	9 days ago
Hammersmith	Wi-fi	14 days ago
Brentford	Phone	22 days ago
Hammersmith	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

• 
  Vìncere. (@VictorJ1987) reported 0 seconds ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Shasa Colson (@THE_COLSON) reported 6 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 8 minutes ago from Ealing, England

  @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

• 
  Chris sweet (@poundland_thor) reported 9 minutes ago from Richmond, England

  It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

• 
  Fr Chris Phillips SSC (@phillipsc) reported 12 minutes ago from Brentford, England

  Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

• 
  Steve Hodgson (@SteveHodgson1) reported 18 minutes ago from Merton, England

  @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

• 
  Ruth Holliday (@RuthHolliday13) reported 20 minutes ago from Hammersmith, England

  Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

• 
  Sean Flatley (@Seanielondon) reported 26 minutes ago from Hounslow, England

  @O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 27 minutes ago from Hammersmith, England

  @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

• 
  Caz Young (@The_Caz) reported 30 minutes ago from Wandsworth, England

  @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

• 
  Azhaar Ashraf (@azhaarashraf) reported 32 minutes ago from Kingston upon Thames, England

  @O2 Can you please help me as I can't send you a direct message

• 
  Conleth Kane (@ConlethKane) reported 41 minutes ago from Hounslow, England

  I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

• 
  Ashley Leggett (@ashley_leggett) reported 43 minutes ago from Hounslow, England

  @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

• 
  Jackie Frost 🤍 (@Jackie_flash) reported 43 minutes ago from Lambeth, England

  Hi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular

• 
  HeHymn ³⁰ (@brineferry) reported 43 minutes ago from Brentford, England

  @O2 are you broken

• 
  Dré (@daktadre) reported 45 minutes ago from Merton, England

  @O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 46 minutes ago from Ealing, England

  I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

• 
  Pawlie (@Si11y3gg) reported 46 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Charlene (@Peachey_79) reported 51 minutes ago from Wandsworth, England

  My mum is vulnerable and can’t use the internet... she needs help @O2

• 
  Joseph Sweeney (@JosephS65112253) reported 58 minutes ago from Sutton, England

  @O2 I went on holiday the resort I was staying had all free internet, when returned home only find I had a bill for the internet from o2 , rang was told you have let them no when you go on holiday, I never used any data and still got a bill crap customer service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Beardmore (@Beardmore8Mark) reported 5 minutes ago

  @TomTugendhat @O2 @vodafone Automatic Roaming for UK customers-problem solved #roaming4all

• 
  alaw mot (@SimonTa44447286) reported 7 minutes ago

  @O2 @Gary_Polley I dont beleve owt o2 say anymore ..dm is rubbish .still no reply after a month ..and a bill for a service i was told 3 times had finished ..

• 
  Nat D (@enpya) reported 8 minutes ago

  @O2 Hi can you tell me when the network upgrade work in me13 started please?

• 
  'h (@cfchayds) reported 8 minutes ago

  @O2 **** you and your scamming company

• 
  Slevern (@Slevern00p) reported 11 minutes ago

  @O2 I’m having issues with your piss poor app.

• 
  GingaGill💙👩🏻‍🎓😷  (@GingaGill) reported 11 minutes ago

  @SarahLudford @virginmedia @O2 Yep…sadly the service has declined since the two companies merged. They blocked my account for weeks for ‘ security reasons’. ( I had changed pw & looking for new deals) No one seemed unable to unblock it. Took several phone calls/DM’s/ emails etc.

• 
  S7ymixxx (@szymonelth) reported 17 minutes ago

  @O2 comparw to how muvh u rise a price every year to the service You provide its a joke. Now u texted me You have a work around my area so connection can be low Whole year is low. I dont see diffrence before and now when u started working

• 
  Tim (@UpperBullen) reported 19 minutes ago

  @O2 Surprise your systems are down until the sale ends

• 
  Tom Allen (@timalongtom) reported 21 minutes ago

  @O2 I need urgent help from a senior advisor to recover a quarantined phone number. Your DMs are currently blocked and my messages are failing to send. Please follow me or send me a DM link so I can share my details securely

• 
  ᗪᗩᐯE (@Jaxstad) reported 23 minutes ago

  @O2 Why have an automated service that doesn't work?! Puts customers right off