O2 outages and service status in Esher, England

Problems in the last 24 hours in Esher, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Esher, England

The most recent O2 outage reports came from the following cities: Hammersmith, Mitcham, Kingston upon Thames, Wandsworth, Greenford, Leatherhead, and Woking.

City	Problem Type	Report Time
Hammersmith	Internet	3 days ago
Mitcham	Internet	5 days ago
Hammersmith	Phone	8 days ago
Hammersmith	Internet	8 days ago
Kingston upon Thames	Internet	14 days ago
Kingston upon Thames	Wi-fi	22 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

• 
  Vìncere. (@VictorJ1987) reported 3 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Caz Young (@The_Caz) reported 5 minutes ago from Wandsworth, England

  @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

• 
  dr nabila 🌹 (@nmunawar) reported 6 minutes ago from Wandsworth, England

  Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

• 
  hedara (@hedaramusic) reported 8 minutes ago from Hammersmith, England

  @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

• 
  Federica Parise (@cityposer) reported 10 minutes ago from Brentford, England

  @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

• 
  Verity Powell (@PowellVerity) reported 13 minutes ago from Spelthorne District, England

  @O2 will I get final bill? I’ve loved to another network and want to cancel direct debit

• 
  Ruth Maurice (@ruthie82) reported 15 minutes ago from Merton, England

  @O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.

• 
  Ben Marshall (@marshallb60) reported 17 minutes ago from Kingston upon Thames, England

  @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

• 
  Richard Morris (@richardmorrisuk) reported 18 minutes ago from Richmond, England

  Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

• 
  Stephanie Bennett (@StephsBubble) reported 19 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before

• 
  Jóse (@imjoseabreu) reported 31 minutes ago from Lambeth, England

  @O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 36 minutes ago from Esher, England

  @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

• 
  Marcus (@Marcus_dd1) reported 38 minutes ago from Southall, England

  @O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 42 minutes ago from Ealing, England

  I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 47 minutes ago from Southall, England

  @O2 I need a customer call back please.

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 49 minutes ago from Esher, England

  @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

• 
  Joseph Sweeney (@JosephS65112253) reported 50 minutes ago from Sutton, England

  @O2 I went on holiday the resort I was staying had all free internet, when returned home only find I had a bill for the internet from o2 , rang was told you have let them no when you go on holiday, I never used any data and still got a bill crap customer service

• 
  Chris sweet (@poundland_thor) reported 51 minutes ago from Richmond, England

  @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

• 
  Federica Parise (@cityposer) reported 56 minutes ago from Brentford, England

  @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

• 
  Sally Gilchrist (@SallyGilchrist1) reported 58 minutes ago from Wandsworth, England

  @O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adm (@MCR_ADM) reported 3 minutes ago

  The only time you can get reliable @O2 signal is by going to Europe. Anywhere in the UK. It will show 4G / 5G and you get naff all. “Maps offline” Music struggles to stream. Horrendous.

• 
  Thomas Lamb (@ThomooseLamb) reported 8 minutes ago

  @O2 hi why is there never any internet signal in Atherton, Manchester? This has been going on for months now. Thanks

• 
  groovy (@shazagroovy) reported 10 minutes ago

  @macca2002 @O2 As usual o2 you never reply really bad customer service

• 
  Kimmy Murray (@KimmyMurray1982) reported 14 minutes ago

  So I sent my phone back to @O2 & surprise they said no fault. Had it back & surprise still faulty. Can someone please give me contact information of where to make a complaint regarding this?

• 
  bernie mcneill (@macca2002) reported 14 minutes ago

  @O2 any update on failed price claim code for M&S, been nearly a week with no resolution. #Priority Monday, extremely disappointed

• 
  rich ryan (@silly_balls) reported 20 minutes ago

  @o2 why has your app got so terrible. Apple Pay now times out and does not work, the save card option does not save the card. Why fix something that wasn’t broken?

• 
  Andy Thorngate (@andythorngate) reported 22 minutes ago

  @O2 hey o2 any chance one of your complaints team could actually respond to my complaint

• 
  Hannah Kennedy-Bardell 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@HannahKBardell) reported 23 minutes ago

  @O2 We got there eventually, the staff in store and on the calls - particularly the insurance team - were excellent but I could see they were as frustrated as me. Excellent customer service, terrible systems!

• 
  AndrewLi2000 (@AndrewLi2000) reported 24 minutes ago

  @O2 New online platform shared with Virgin is horrendous. Absolutely nothing wrong with the old set up, now its slow and full of glitches. Probably spent a fortune to make it worse as well.

• 
  DavidDunninguk (@daviddunninguk) reported 24 minutes ago

  @O2 I got in. There is a problem in York. The signal has been bad for weeks. To be honest it’s just what you expect from o2. As I said was wondering what the point of this account is if you can’t tell me . Anyway all beyond your control so thanks for at least replying