O2

O2 Outage Report in Esher, Surrey, England

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The latest reports from users having issues in Esher come from postal codes KT10.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Esher, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Esher, Surrey, England 02/21/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Esher, Surrey, England

The most recent O2 outage reports came from the following cities: London, City of London, Ealing, Slough, City of Westminster, Thornton Heath, Esher, Kensington, Worcester Park, Wandsworth, Wallington, Kingston upon Thames, Camden Town, Hammersmith and Croydon.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomLondon Phone
United KingdomEaling Phone
United KingdomLondon Wi-fi

Community Discussion

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O2 Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • hedaramusic hedara (@hedaramusic) reported from Hammersmith, England

    @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • Mr_ISC Pasha (@Mr_ISC) reported from Wandsworth, England

    Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

  • martinkay11 Martin Kay (@martinkay11) reported from Wandsworth, England

    Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • markh4780 Mark Harris (@markh4780) reported from Kensington, England

    @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • sladey66 It’s only curly at the front (@sladey66) reported from Camberwell, England

    Is anybody else getting no service from o2? It’s been woeful for weeks @O2

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • stuomac88 Stuart Maclean (@stuomac88) reported

    @O2 Paying nearly £100 a month for two contracts and get less than 1mbps speeds constantly in 4g when I’m at home. Service status says excellent coverage indoor and outdoor. Shocking!

  • dannyshwing92 Danny (@dannyshwing92) reported

    @O2 *************** you lot. Upping my contract. 5G is slower than dial up internet and every other phone call I make is like using a paper cup with string. Sort ya **** out

  • rmanzoni1 Robert Manzoni (@rmanzoni1) reported

    @O2 Your prices are high and you fail too provide 5 G for what I pay for utter joke of a company and I’m sure if I broke my side of the contract you d be taking me to court. Sick of your operators giving me bull💩 on why there’s no 5G you don’t deserve customers

  • ZoeAnneStockton Zoe Stockton (@ZoeAnneStockton) reported

    What's the point paying @O2 every month when I can't even get service. The last 3 weeks I've been without service & it says It will be going on until 1st March. Disgusting

  • joanne_l_t Joanne (@joanne_l_t) reported

    @gazza4563 @O2 Go elsewhere…signal is rubbish on o2 anyway!

  • IVP_SUCKS OSRS bhaskar (@IVP_SUCKS) reported

    @O2 then explain how the signal came back by it self 2 hours later? @o2 ? sky hadn't done anything

  • peaceful_belly Your Peaceful Belly (@peaceful_belly) reported

    @virginmedia @TheBHF @O2 Your help options are impossible, I need to access my account to pay my bill, your password reset is not working, your chat is unavailable, I have been trying to access my account and help for 2 months please help

  • janefedupwitho2 jane (@janefedupwitho2) reported

    @o2 can no reply and resolve my on going issue regarding a device ordered 2 mths ago, that has not been received and you’re charging us for it?

  • GEPC GEPC (@GEPC) reported

    @nausenause1 @EnglandRugby @O2 Just the truth. Faz controls the game better - I get why he’ll be picked - but he’ll never be able to make breaks like that. Nothing controversial I’m saying that.

  • chrisjones3869 Chris Jones (@chrisjones3869) reported

    @virginmedia @TheBHF @O2 out because the middle light on my powerline adaptor intermittently flashes green and red, multiple time a minute. I'm seriously thinking of quitting you guys, maybe give BT a try. This is not the first time I've received sub par service either. Just terrible.