O2 Outage Report in Esher, Surrey, England

Problems in the last 24 hours in Esher, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Esher, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, City of London, London, Hammersmith, Wandsworth, Greenford, Paddington, Guildford, Croydon, Kensington, Leatherhead, Woking, Thornton Heath, Hounslow, and Ealing.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	5 hours ago
City of London	Internet	22 hours ago
London	Wi-fi	2 days ago
London	Phone	2 days ago
Hammersmith	Internet	2 days ago
London	Phone	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

• 
  Sachin Kumar (@sachink0201) reported 1 minute ago from Brentford, England

  @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

• 
  Richard Morris (@richardmorrisuk) reported 6 minutes ago from Richmond, England

  Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

• 
  Steve (@stevejonathan80) reported 11 minutes ago from London, England

  Poor network in Se6 @O2

• 
  LTH🇬🇧london (@LTHlondon) reported 11 minutes ago from Camberwell, England

  @SarahJa28484793 @O2 Not bad, I must say

• 
  Jackie Frost 🤍 (@Jackie_flash) reported 15 minutes ago from Lambeth, England

  Hi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular

• 
  Nick Shuttleworth (@nickshuttle) reported 17 minutes ago from Ealing, England

  @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

• 
  Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported 19 minutes ago from Camberwell, England

  @O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.

• 
  Peter Gordon (@PGcomms) reported 24 minutes ago from Guildford, England

  @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

• 
  Vanessa (@thatVanessa1) reported 24 minutes ago from Camberwell, England

  @O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?

• 
  JPaulG 🐼 😷🧋 (@JPaulG) reported 24 minutes ago from Lambeth, England

  @O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?

• 
  daisy (@daishughes) reported 31 minutes ago from Kingston upon Thames, England

  @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

• 
  Gill Barr💙 (@Gill_Barr) reported 36 minutes ago from Islington, England

  @O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks

• 
  Richard Lace (@huggyheaven) reported 39 minutes ago from Wandsworth, England

  @o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews

• 
  Liz Rose 💙 (@esrose2003) reported 41 minutes ago from Richmond, England

  @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

• 
  Nicky Sinclair PGA (@nickysinclair) reported 47 minutes ago from Windsor, England

  @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

• 
  T é y 🌺💜 (@TeyLove_) reported 47 minutes ago from Islington, England

  @O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????

• 
  Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported 47 minutes ago from London, England

  @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

• 
  Guy Dorrell 3.5% Europhile #PR #electoralpact 👊 (@guydorrell1) reported 51 minutes ago from Croydon, England

  Hey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊

• 
  🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported 53 minutes ago from Croydon, England

  Struggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!

• 
  Iain Hunter (@musical_IH) reported 59 minutes ago from Spelthorne District, England

  @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Graham (@mikeygraham10) reported 6 minutes ago

  Between @O2, @virginmedia and @Apple I’ve had an issue with an Apple Watch that has still not been fixed in over 30 days. Passed across departments, companies, into stores, back to call centres, hung up on. I have never had a worse experience in all my days and they don’t care.

• 
  Neil A (@Neil982) reported 8 minutes ago

  @PhilTonks2 @O2 2022 calling.... Signal in Wordsley is still almost non existent.

• 
  Matt Hoodless (@Matmo80Matt) reported 9 minutes ago

  @O2 any reported problems in west Cumbria. Currently unable to send texts

• 
  Howard Keane (@codemonkey3350) reported 9 minutes ago

  @O2 I’m still not getting 4G after nearly a year of waiting for it to be fixed “within the next few weeks” terrible network, @Ofcom I’ve raised this issue with you, and with @o2. What more do I have to do to be able to leave a network without recourse!?

• 
  Jay (@jayhscfc) reported 11 minutes ago

  @O2 mate why have I never been given anything for my free 6 months of Disney+ we have 2 devices and never received anything.

• 
  stephanie mearns (@AlyssumDreams) reported 13 minutes ago

  @katewhatsername @Matmo80Matt @O2 In Glasgow im having same problem 🫣

• 
  BB (@brianboyle73) reported 13 minutes ago

  @O2 hi, I upgraded yesterday to a iPhone 13 with esim. I have no signal on new phone, but old phone has signal but cannot make outgoing calls. I don’t have a landline. Please help.

• 
  Miss Knight (@MissKnight2501) reported 13 minutes ago

  @MMhuire @O2 Hi, did you manage to sort this out when you were in Greece? I’m having the exact same problem! I’m connected but can’t do anything.

• 
  Steve Perry (@pezzaspurs) reported 14 minutes ago from Thame, England

  Another city. this time Milton Keynes. Of course I don't have signal @O2 My phone is pointless. works nowhere. 5G doesn't exist either.

• 
  Ed (@Darket696) reported 16 minutes ago

  @Miss_Pumpkin666 @O2 Thanks, it's been awful here for years, they keep messing with the mast but it never really fixes anything. How are you anyway ?