O2 outages and service status in Esher, England

Problems in the last 24 hours in Esher, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Esher, England

The most recent O2 outage reports came from the following cities: Hammersmith, Hounslow, Richmond, Teddington, and Brentford.

City	Problem Type	Report Time
Hammersmith	Total Blackout	2 days ago
Hounslow	Internet	4 days ago
Hammersmith	Internet	16 days ago
Richmond	Total Blackout	23 days ago
Hounslow	Internet	24 days ago
Teddington	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

• 
  Caz Young (@The_Caz) reported 10 seconds ago from Wandsworth, England

  Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?

• 
  Liz Rose 😍 (@esrose2003) reported 7 minutes ago from Richmond, England

  @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

• 
  Amalik799 (@Amalik7991) reported 9 minutes ago from Kingston upon Thames, England

  @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

• 
  Samantha Blandy (@26samb) reported 17 minutes ago from Kingston upon Thames, England

  @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 18 minutes ago from Hammersmith, England

  @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

• 
  Iain Hunter (@musical_IH) reported 18 minutes ago from Spelthorne District, England

  @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

• 
  Savio (@savio_metal17) reported 19 minutes ago from Brentford, England

  @O2 I can’t get the Amazon prime offer. Please help

• 
  daisy (@daishughes) reported 24 minutes ago from Kingston upon Thames, England

  @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

• 
  Chris sweet (@poundland_thor) reported 27 minutes ago from Richmond, England

  It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

• 
  Katy Hall (@katyhall26) reported 31 minutes ago from Hammersmith, England

  Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

• 
  Robert Balaam (@RobertBalaam) reported 34 minutes ago from Southall, England

  @O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩

• 
  JPaulG 🐼 😷🧋 (@JPaulG) reported 37 minutes ago from Lambeth, England

  @O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?

• 
  Jóse (@imjoseabreu) reported 39 minutes ago from Lambeth, England

  @O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!

• 
  Verity Powell (@PowellVerity) reported 42 minutes ago from Spelthorne District, England

  @O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!

• 
  Ben Marshall (@marshallb60) reported 43 minutes ago from Kingston upon Thames, England

  @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

• 
  Fr Chris Phillips SSC (@phillipsc) reported 46 minutes ago from Brentford, England

  Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

• 
  Robert Balaam (@RobertBalaam) reported 47 minutes ago from Wandsworth, England

  @O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

• 
  Carol mcCallum (@Downtonres) reported 53 minutes ago from Lambeth, England

  @BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff

• 
  hedara (@hedaramusic) reported 57 minutes ago from Hammersmith, England

  @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

• 
  ☆ Liezel ☆ (@liezel_t) reported 60 minutes ago from Merton, England

  Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chrissy H 💚🩷 (@Chris_1987) reported 4 minutes ago

  Honestly @O2 are dreadful, mess around with the payment of my bill YET again which I paid and my services STILL aren’t up & running it’s been over 24hrs? Not to mention the customer service team being absolutely useless.

• 
  mysteriousgal (@mysteriousgal) reported 4 minutes ago

  @iz__zy @O2 I am having the same issue and @O2 customer service doesnt seem to have any clue. Have you managed to get this resolved yet?

• 
  David (@DavidStaGr) reported 5 minutes ago

  Hi @O2 Please can you provide an email address to make a complaint to? I've tried using the online form and it keeps saying there is a technical error and to try later. I suspect there is a character limit, but this isn't confirmed on the page. Thank you

• 
  Alan Roberts (@AlanRob68902430) reported 14 minutes ago

  Anyone know who telecoms ombudsman is to deal with a complaint over @virginmedia and @O2 practises

• 
  Beckiie ♥ (@Beckiie_E) reported 15 minutes ago

  Hi, tried to contact you to discuss what happens to my contract after it ends as you've provided me with nothing. However, the advisor refused to help me and instead kept attempting to push me into a 'great deal' - I just want information @O2

• 
  Bekah (@BekahShona) reported 16 minutes ago

  Seriously fed up with @O2 - constantly sending me back and forth, with making a payment, one minute it’s not on their system, the next I receive letters asking for payment, and when you get in contact, they don’t help and brush you off - this has been going on for months!!

• 
  ksk1 (@ksk0885) reported 19 minutes ago

  @O2 still down, whats goin on???

• 
  simon parker (@simonparker1987) reported 24 minutes ago

  @O2 need to really sort out there app and website can never load anything up as it always comes up with to many redirects might have to think about moving to a new network

• 
  MK (@MattMk316) reported 24 minutes ago

  @O2 customer service today

• 
  nurc🧟‍♂️ (@nurcstar) reported 24 minutes ago

  @kwakn5 @O2 BRO ITS SO BAD 💔