O2 outages and service status in Esher, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Esher, including 0 direct reports.
- The most common problems reported in this area mention Phone, E-mail, and Internet.
- Phone (50%)
- E-mail (25%)
- Internet (25%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Esher, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Esher, England
The most recent O2 outage reports came from the following cities: Hammersmith, Epsom, Wandsworth, Mitcham, and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Phone | 9 days ago |
|
Hammersmith
|
13 days ago | |
|
Hammersmith
|
Internet | 13 days ago |
|
Epsom
|
Phone | 16 days ago |
|
Wandsworth
|
Internet | 1 month ago |
|
Hammersmith
|
Total Blackout | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
-
Jason MacKenzie (@jasonmackenzie) reported from Merton, England16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
-
Samantha Blandy (@26samb) reported from Kingston upon Thames, England@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
-
James Robey (@jamesrobey1990) reported from Wandsworth, England@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
-
Liz Rose 💙 (@esrose2003) reported from Richmond, England@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
-
Ben Marshall (@marshallb60) reported from Kingston upon Thames, England@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
-
Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England@O2 I need a customer call back please.
-
Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England@O2 truly the worst customer service I’ve experienced in a long while
-
dr nabila 🌹 (@nmunawar) reported from Wandsworth, EnglandTopped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
-
Shani (@shanianderson_) reported from Lambeth, England@O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?
-
Carol mcCallum (@Downtonres) reported from Lambeth, England@BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff
-
Gavin Wilson 📺🎥 ♿🏳️🌈 (@GavinWilsonTalk) reported from Merton, England@O2 is the website and app experiencing problems? Trying to update my details with my new debit card number as old one has expired and keep getting error messages 🤔🤔🤔
-
Sachin Kumar (@sachink0201) reported from Brentford, England@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
-
Vìncere. (@VictorJ1987) reported from Brentford, EnglandThanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
-
Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England@O2 Can you please help me as I can't send you a direct message
-
☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England@O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-
-
Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England@O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?
-
Jose Suarez (@SuarezFusters) reported from Ealing, England@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.
-
RebeccaW40 (@RebeccaW40) reported from Epsom and Ewell District, England@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
-
mary spillane (@spillanemary) reported from Wandsworth, England@O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch
-
m a r y (@maryhippychick) reported from Hounslow, England@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Quinque (@IBearhugz) reported@Happyengland79 @O2 I’m having the same **** with o2 I wanted to cancel but they convinced me to stay and its been pure **** since then
-
Duncan Butterfield (@duncangreeneye) reported@O2 Can I get a signal update for Darlington please? Been a month now, I'm self employed & it's been a disaster here. Been a customer of yours since 1998.
-
Paul Whitfield (@fieldwhit20) reported@O2 priority spin has not worked all day, just keeps telling ne to try again later. Guessing u didn't test properly as I am clearly not the only one having problems
-
John Kirby (@csljohnkirby) reportedWhy does @O2 make it so hard to be a good customer? Yesterday, due to terrible service, and for them going to my bank for a DD I did not owe, I received compensation of £50. Today, they threatened to cut my services and report me to Debt Collection Agencies. They sent me SMS and an email, yet apparently, the £30 compensation they offered today, I can not have because I had the maximum compensation yesterday for another matter.
-
mark callow (@markcallow10) reported@fiyero @O2 They probably can’t get their own signal
-
Morn (@OFFICIALMorn) reported@O2 blue Mondays sucks now
-
Katie Hunter (@katie080487) reported@O2 hi I am trying to enter this week's Blue Monday but just get an error message saying something went wrong. Please can you help
-
Martin (@iMarbot) reported@O2 Blue Mondays not working for second week in a row :/ Last week was just not working at all, this week it says my phone number and email are already registered and provides no way to use the existing registration to spin.
-
King Bungle (@sambungle) reported@O2 for 18 years I’ve had phone reception whilst at work and it was always perfect, now nothing at all for the last couple of months! What is going on? Other staff menebers are having the same problem too, I use my phone for work now I can’t. Bradford area
-
Darren Seaton (@seatzie) reported@Happyengland79 @O2 O2 customer services are absolutely shocking and I agree on the call centre