O2 Outage Report in Esher, Surrey, England

Problems in the last 24 hours in Esher, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Esher, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Wandsworth, Greenford, Paddington, City of London, Guildford, Croydon, Kensington, Leatherhead, Woking, Thornton Heath, Hounslow, Ealing, and Slough.

City	Problem Type	Report Time
London	Phone	3 hours ago
Hammersmith	Internet	6 hours ago
London	Wi-fi	1 day ago
London	Total Blackout	2 days ago
Hammersmith	Internet	5 days ago
Wandsworth	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

• 
  Sheldon Tarpey (@SheldonLT) reported 19 seconds ago from City of London, England

  @UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.

• 
  Fr Chris Phillips SSC (@phillipsc) reported 1 minute ago from Brentford, England

  Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

• 
  Katy Hall (@katyhall26) reported 2 minutes ago from Hammersmith, England

  Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

• 
  Andrew Dourka-Laird (@LairdDourka) reported 3 minutes ago from London, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Martin 'Snazzy' Cox (@MartinCox0155) reported 4 minutes ago from Croydon, England

  @O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.

• 
  Bede Feltham 💙 (@bedefeltham) reported 4 minutes ago from Esher, England

  @O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx

• 
  Nicola Fish 💙 (@Nicolanoodle) reported 4 minutes ago from Richmond, England

  @O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.

• 
  HeHymn ³⁰ (@brineferry) reported 4 minutes ago from Brentford, England

  @O2 are you broken

• 
  Tony Crean (@tony1945) reported 6 minutes ago from Richmond, England

  @NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...

• 
  James Murray (@jamesmurray07) reported 8 minutes ago from Camden Town, England

  .@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).

• 
  𝕵𝖚𝖌𝖘 (@till_the_wheels) reported 14 minutes ago from London, England

  @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

• 
  Amalik799 (@Amalik7991) reported 16 minutes ago from Kingston upon Thames, England

  @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

• 
  Chris sweet (@poundland_thor) reported 25 minutes ago from Richmond, England

  @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

• 
  Andy Denial 📸 (@NorthernlyExpo) reported 31 minutes ago from Islington, England

  @O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.

• 
  Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported 37 minutes ago from Camden Town, England

  @O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!

• 
  Chris sweet (@poundland_thor) reported 38 minutes ago from Richmond, England

  It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

• 
  Christian Radnedge (@ChristianRad) reported 40 minutes ago from London, England

  Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

• 
  Craig Freeman (@craigdfreeman) reported 43 minutes ago from Redhill, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Ruth Holliday (@RuthHolliday13) reported 43 minutes ago from Hammersmith, England

  Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

• 
  Josh (@JoshBates) reported 54 minutes ago from Paddington, England

  @O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hailey (@HaileyRA) reported 2 minutes ago

  @CatCorrighan @O2 @ONeillsPubs Ditto! Please send help!

• 
  Matt (@MWalker1869) reported 6 minutes ago

  @O2 All stuff that I’ve been told to do before with this bloody phone and it’s never worked!

• 
  Davey Shirt (@lewsal52) reported 9 minutes ago

  @virginmedia @ITVChase @O2 Disappointed that after being a loyal customer since Virgin took over from ntl that new customers get better deals than I do. How’s that for customer service?

• 
  Rob Turner (@Rob1966T) reported 9 minutes ago

  @O2 I’m in Ember Inn and code not working yet again!!! Are you able to refresh so it works? This problem occurs every week now so very disappointed as a wasted trip

• 
  Oscar Hall 🇸🇪 🇬🇧 (@OscarGCHall) reported 11 minutes ago

  @O2 The service from O2 has been shocking. I’ve had issues ever since I switched my number. Every time I speak to someone nobody seems to want to acknowledge I have an issue. I just got hung up on!

• 
  Bethany Hunnebell (@BethanyHunnybee) reported 12 minutes ago

  @O2 my o2 free drinks are not working on my phone at O’Neill’s and I just had to pay for it 😔

• 
  Angharad the PostGrad Student! 💙 (@Miss_NinjaStar) reported 12 minutes ago

  @O2 Is there any way to cancel/change the extra once applied? I can't get rid of it to be able to choose another so I can claim disney offer via Samsung

• 
  paulmac77 (@paulmac77) reported 15 minutes ago

  @O2 what's the script with the thirsty Thursdays offer not working again? Didn't work last week and not working this week?

• 
  Suds (@suds_1) reported 15 minutes ago

  @virginmedia @ITVChase @O2 Been waiting for an email from yohe customer service team foe 4 days now.... ths customer service is AWFUL

• 
  danielle richards (@ms_arsenal1988) reported 16 minutes ago

  @nicurro @O2 Virgin have teamed up with o2 now so I’ve really noticed the difference virgin don’t get me wrong have other issues but I really identify the difference…I was with o2 from the age of 16 till maybe 6/7 years ago and the service back then was amazing and coverage now terrible