O2 Outage Report in Esher, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Esher, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Esher, England
The most recent O2 outage reports came from the following cities: City of London, London, Hammersmith, Wandsworth, Greenford, Paddington, Guildford, Croydon, Kensington, Leatherhead, Woking, Thornton Heath, Hounslow, Ealing, and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Internet | 13 hours ago |
|
London
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Wi-fi | 2 days ago |
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London
|
Phone | 2 days ago |
|
Hammersmith
|
Internet | 2 days ago |
|
London
|
Phone | 3 days ago |
|
Hammersmith
|
Internet | 3 days ago |
Community Discussion
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O2 Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Andrew (@pitcombe) reported from Camberwell, EnglandThe continuing saga of poor network in SE15. I don’t know how long this hasn’t been working @O2 last update was to fix by 4/10 Sorry a phone mast close to you isn't working This means you might experience problems making calls, using the internet, or sending/receiving emails.
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Jon. 🇬🇧🏴🇮🇱🕎✡️ (@jonnyrotton1989) reported from City of London, England@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting.
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Joseph Morrison (@JosephMorrison0) reported from Hammersmith, England@O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...
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Vger Ann Goldby (@Iccle_Princess) reported from London, EnglandIts amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Fable&King Clothing (@FableandKing) reported from Croydon, England@O2 Hi, it seems like everytime we lose just one bar of signal on 4g, we struggle to load the most basic apps/pages. This never used to be an issue but is becoming quite regular.
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N I C K 🇿🇼 (@Nick_G6) reported from Hounslow, EnglandDear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬
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Astro Gyal 💦 (@Astr0Isha) reported from Brentford, England@O2 is down again ugh tell me something I don’t know
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sam fowler (@samfowler) reported from Camberwell, England@O2 why is signal so poor across east dulwich to Camberwell in south London. It isn’t that remote!
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Joseph Morrison (@JosephMorrison0) reported from Kensington, EnglandNo company has ever treated their clients so poorly as @o2. Discgrace. The absolute worst contract ever. Never has service anywhere! Sign with someone else.
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Ana Maria 🇨🇴 (@callmechinkyy__) reported from Islington, EnglandThe worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2
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David Donnelly (@gigsmad) reported from Camden Town, England@O2 Went to shop to collect my phone, they were great at helping to flog cases, when I asked for help to set up, their WIFi is rubbish. I just spent a lot off money FFS!
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Lyndall (@LyndallAnn) reported from Hounslow, England@O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.
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Jon. 🇬🇧🏴🇮🇱🕎✡️ (@jonnyrotton1989) reported from City of London, England@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting. #O2 #O2NetworkProblems
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Delboybaisden 📸🎥 (@Stefan_baisden) reported from Southall, England@O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.
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Alec (@alechendry) reported from Camden Town, England@fortheride @O2 Also, try taking your network selection off automatic, and switching to AT&T, I generally find them better - but results may vary depending on pairing agreements.
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Mohamed Abdinur (@MabdiNur1) reported from Hammersmith, England@O2 I’m considering to leave after many years with you due to poor connection both voice and data. Shame once u was my no 1 choice of network.
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Matilde Wittrup 👩🏼💻🏳️🌈😀 (@WittrupMatilde) reported from Lambeth, England@O2 uses voice recognition on customer service to figure out what you need help with. Apparently it thinks “increase spend cap” means “fraud” 😂😂😂😂
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Jonny Harris 🇬🇧 (@thespacedmonkey) reported from Ealing, EnglandUnbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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. (@ohxao) reported@O2 why when I go to change my current tarrif it stays around the same price, but if I go on your site as a new customer the same tarrif is £20 cheaper?!
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Jαу (@Jermaine_ManUtd) reported@O2 Am I going to get a reply because on your Twitter feed I’m seeing this account reply in a matter of minutes yet I’m still waiting for a reply hours later for a service I’m paying for yet not received in 5 days, beyond ridiculous
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Dreiko (@Dreikoqt) reported@O2 The team you need to speak to are now closed, sorry. Have you tried My O2? Most queries can be easily resolved in a few clicks. Go to My O2 We also have help pages with lots of information on things from billing to devices. See help pages Thanks for your patience is all i get
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𝙺𝚒𝚍 𝟾𝟶𝚜/𝟿𝟶𝚜 (@Kid80s90s) reported@O2 I’ve been offered £20 credit as I am such a “loyal customer” - Gee thanks. I’m off in May, so for the sake of £42 it’s costing your company hundreds from me. Smart.
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Dale Watts (@Extinguisherman) reported@agust_yoonji @O2 Retweet your comment using BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags.bed to get this out there, network is clogged up due to greed and lack of investment in infrastructure in my opinion.
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Chris (@Chris94803) reportedafter another day of shouting down the phone at virgin media I can finally use my phone again @O2 @virginmedia...
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Dave (@DMSTFC) reported@O2 I have tried to get on AT&T but it will not connect. I have reset my phone numerous times and still poor connection. My IP address is still showing Penrith UK, everyone else with me has a USA IP?
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Termeh (@Termehhs) reportedHoly crap never go with @O2 This signal is absolutely awful and my calls actually don't come through or go out until I restart my phone. Ironically, calling 202 from my phone and the call cuts out whilst on the phone with the advisor. Back to Vodafone the SECOND contracts up.
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Simon Trickett 💙 (@tricks36) reported@wozwebs @O2 @EE What’s the EE signal like at home mate? Agree O2 has been really rubbish of late. I think EE works at the villa as well which will be a bonus! O2 hopeless and pointless at Villa Park.
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Dale Watts (@Extinguisherman) reported@AngelJ2224 @O2 Lol at the promised phone call, 2 weeks play and waiting for 4! Retweet your complaint snd add BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags. Unless we get this issue out there it won’t get fixed.