O2 Outage Report in Esher, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Esher, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Esher, Surrey, England
The most recent O2 outage reports came from the following cities: London, City of London, Croydon, Ealing, City of Westminster, Hammersmith, Southall, Wandsworth, Paddington, Fulham, Hayes, Islington, Hounslow, Surbiton and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| City of London |
Phone | |
| Croydon |
Total Blackout | |
| Ealing |
Phone | |
| Croydon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Jonathon
(@coffeemadman) reported
from
City of London, England
@O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.
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London Lofty
(@lofty_london) reported
from
Camberwell, England
@O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.
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juls.
(@julsbvby) reported
from
Camberwell, England
@O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀
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sam fowler
(@samfowler) reported
from
Camden Town, England
@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
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afia.
(@julsbvby) reported
from
Paddington, England
It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.
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Omar Sheikh
(@omar_sheikh) reported
from
Lambeth, England
@O2 Worst. Network. Ever.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻
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MSYENHA
(@MSYENHA) reported
from
Wandsworth, England
@O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!
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shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️
(@vodaka_orange) reported
from
Hammersmith, England
@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
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Tommy Pickles
(@DJTommyPickles) reported
from
Camberwell, England
@O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!
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peter
(@peter33266430) reported
from
Slough, England
@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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James Elston
(@JamesElston3) reported
from
Hammersmith, England
@plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Sam D
(@s11kda) reported
from
City of London, England
@O2 what a shambles of a customer service
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keith watson ⚫️
(@kw1330) reported
from
Camberwell, England
@O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain
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Carol mcCallum
(@Downtonres) reported
from
Lambeth, England
@BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Shipyard2
(@Shipyard211) reported
@O2 O2 is a useless piece of **** network and has lost me too much business by me not having a signal. I'm leaving and I suggest every O2 customer does the same you absolute joke of a network
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JP Lamoureux
(@J_P_Lamoureux) reported
@O2 50 minutes of my life gone trying to talk to someone in your presumed Indian call centre about upgrading my tariff who couldn’t understand me nor could he I !!! Totally unacceptable service!! I’ll be changing my provider as 02 has gone down the pan in my view!! Utter rubbish
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Jenna
(@maxtravter) reported
@O2 I need you to definitively tell me why there is no 4G signal in Newry? Oh and SICK TO DEATH of paying £60 a month for a contract that has NO SIGNAL where I live. I waste so many GB’s of data a month that gets reset because I CANNOT USE IT.
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Keri Delport
(@Kez_Delport) reported
@O2 new client and my sim won’t work- have sat on the phone for over an hour trying to get customer support. Unacceptable. Poor first impression
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Matt
(@MattG5762) reported
Not impressed by @O2 . I was rung by your call centre today, to give me a new deal. I said to the operator at least TWICE that I couldn’t talk as I was busy but he wouldn’t listen. I had to hang up. When a customer says no. They mean it.
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Frosty
(@FrostyFrosty_) reported
@notbarry1 @O2 I’ll likely be putting a complaint in to the Ombudsman about them anyway, so if they try anything else with me, it’ll just make things worse.
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ZAHRAA
(@zahraakhxn) reported
@O2 did me *****, no network for 2 hours for no apparent reason smh
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Zaferface
(@zaferface) reported
@O2 can you help me?
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Ronan
(@rxnxnn) reported
@O2 @O2 I responded to your DM 19/20 hours ago and have had nothing? This is regarding the same query from the 26th, some help would be great please!!
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Jackie Smith
(@jackieesmith) reported
@O2 @ZeroCool3397 Interesting. I just received a call from this number never once believing this was really O2. The quality of the line was very poor, the caller could not speak very good English and she didn’t seem to be able to understand me. If this is not a scam then needs improvement