O2 Outage Report in Merton, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Merton, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Cobham, City of London, Harringay, Croydon, Camden Town, Hackney, Newham, Mitcham and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Phone | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Phone | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Worse customer service @o2 I give up!
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Jack Aaron Davies
(@jackaarondavies) reported
from
Richmond, England
@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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Jodie De Vere
(@boogieloo) reported
from
Southall, England
@O2 I love @ O2 Customer Service
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!
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Will McLeish
(@24_7_Raver) reported
from
Camberwell, England
@O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there
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Tom Bassett
(@oxymoron_tom) reported
from
Wandsworth, England
Is there a issue in the Earlsfield/Clapham Junction area, consistently been getting speeds of 0.01MB or no data at all @O2
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Paula
(@MissPaulaGreen) reported
from
Camden Town, England
@O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨
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Arturo Avalos Torres
(@aavalostorres) reported
from
Stratford, England
@O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network
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Lee 'Budgie' Barnett
(@budgie) reported
from
Paddington, England
@O2 Wasn’t a problem, as such. ‘Kit breaks’ is an ever present rule. Was mainly to let others know,, if they had problems and wondered what was going on.
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Eva Hamilton
(@MedinaMadam) reported
from
Camberwell, England
Not good customer service at all! Maybe you need to join me @O2
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Hope Fashion Stylist
(@HopeVonJoel) reported
from
Wandsworth, England
@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.
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Katie Hobden
(@KtHob) reported
from
City of London, England
Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical
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Claire Cottingham
(@Cla_Cottingham) reported
from
Wandsworth, England
@O2 Help. Unfortunately not which I now understand is not ideal!
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Mike Brownnutt
(@MikeBrownnutt) reported
from
Merton, England
@O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉
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عقيل العقيل
(@AkilAlakil) reported
from
Poplar, England
@O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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russell barnes
(@rhbarnes80) reported
@VMO2News @O2 Hi guys, having issues using the Fri/Sat 'Greggs Breakfast Roll' reward on the #O2Priority App. Ts&Cs say it includes a hot drink (instead of a roll) but code hasnt worked @GreggsOfficial last two weeks?
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Andy
(@a_n_d_y_8_4) reported
@JaffaMeme @O2 @ShitChester There have always been black spots in Chester where you just can’t get a signal. It’s pretty ridiculous really, we’re not out in the sticks, I’m talking literally the centre of town.
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Autumn Winters
(@IsthislilAutumn) reported
@O2 thoroughly disappointed that my phone has been “lost” by @DPDgroup_news and it’ll take 6 days to investigate. Why is this my problem?! No phone for Christmas now!!! 😡😡😡
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Charlotte Parkins
(@charpa72) reported
@O2 PLEASE HELP!! I’ve received 2 faulty iPhones in a row. Spent hours on Online chat v unhelpful. Drove 1.5 hr to store for new sim that didn’t work. Have called cust supp 200 times - busy. Get through then get cut off. Need this sorted urgently!!
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Keith Murray
(@Murrayator) reported
@O2 your customer service is broken been with you for +25 years your UK based payment team put me to a south african call centre who’s managers are not authorised to raise a credit for the £800 bill u chasing me for because u made an error! b4 i go 2 @Ofcom ombudsman can u help?
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RK
(@suryateja01) reported
@O2 unable to get network for o2 my number, also if I try to make a call to that number, it is saying number is not valid. please help
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Annie Drynan or @Drys@zirk.us
(@Drys) reported
Livid. As my @O2 contract ends I keep getting calls from random companies wanting to talk to me abt new contracts. Er, how do they know? (I’m currently awaiting important medical phone call so, unusually, I’m answering calls from unknown numbers) NOT good way to treat customers.
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Chris Plaster
(@chris_plaster) reported
@O2 Your customer service is SHOCKING!! Have an issue with a parcel under click and collect and Customer Services have done nothing to help a situation. Loyal customer since 2006 counts for nothing!
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shahzad khan
(@shahzadkhan7000) reported
@O2 I Will File a case if you guys didn’t solve my issue i am@fedup with your ******* service such a pathetic complaint handlers bastards who twist and turn things just to make customer suffer
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𝓛𝓪𝓻𝓪 𝓪𝓶𝓮𝓵𝓲𝓪
(@laraameliajak) reported
Thanks @O2 for not giving any data to help me Bridge my no wifi at home after moving gap. I’ve now learned how to better live with no data. I’ve also learnt how little you care and will be switching networks in the new year. 🖕🏼