O2 Outage Report in Merton, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (18%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merton, Greater London, England
The most recent O2 outage reports came from the following cities: Tower Hamlets, Croydon, East Ham, Deptford, London, Harrow, Holborn, Bermondsey, Camden Town, Sutton, Wembley, Kingston upon Thames, Mitcham, Hounslow and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Internet | |
| Tower Hamlets |
Phone | |
| Tower Hamlets |
Total Blackout | |
| Croydon |
Internet | |
| East Ham |
Phone | |
| Deptford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Tom Byford
(@tombyford) reported
from
Paddington, England
@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle
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John Till
(@JohnTillUK) reported
from
City of London, England
@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Your service doesnt work in Bournemouth lol
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AA Ron 🖤
(@Munden87) reported
from
Croydon, England
Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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Irene Barnett
(@Thestylist4you) reported
from
Poplar, England
@LiamYulhanson @O2 What 😳 thats terrible Liam.x
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Corey Lee
(@caddydorey) reported
from
Croydon, England
@breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Sean Parry
(@SeanEdwardParry) reported
from
Wandsworth, England
@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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William Hill
(@hillww1) reported
from
Stratford, England
@O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Whenever i got to Bournemouth im losing the signal on the beach straight away
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bambam
(@mustafayadigg) reported
from
Croydon, England
@O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Barry
(@HardwireTag) reported
@O2 @helen__phillips @moonbolt Hilarious how you ignore the original poster and only reply to one of the replies, symptomatic of the issues highlighted on this thread perhaps
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simon waite
(@simonwaite1) reported
@O2 Can you please help
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Greg #3.5% #JohnsonOut 💙
(@UKRegulator) reported
@O2 Your phone system is ****! You’ve sent me a text asking me to contact you and each time I try your automated system kicks me out without putting me through.
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Synn
(@TwitchSynnn) reported
New broadband speed soon👀 its good to be a @virginmedia n @O2 Customer n get them benefits
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George
(@gcowdall85) reported
@O2 how come your network is so shocking.....
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Briony Alana
(@BrionyAlanaMill) reported
@O2 stop using @DHLParcelUK please they can't even deliver to the correct address, @DHLParcelUK your customer service is shocking.
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Jacob Hemmingson
(@ItsJacob285) reported
@O2 HELP… I swapped from a pay monthly contract to a Pay and Go and swapped my number in the process but now my app won’t load my balance or anything and says it’s connected to the number on the original sim. It also won’t let me call 202…
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DAN PRICE 🌴
(@danbodyprime) reported
When @virginmedia goes down, it goes down with a bang! 💥 I swear, this happens at least once a year… total service outage and it takes the best part of 2 days to fix each time. To top it off, @O2 5/4G is also shocking today. WTF is happening out there!? 😑
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simon waite
(@simonwaite1) reported
@O2 Sorry I did reply & explain again I was walking my dog & the word Barrage tickets came up instead of priority every time we go onto the O2 priority app and click on Sheffield it just doesn’t bring up any tickets that you so much 4 your reply’s & help will try your link
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CycleSteve
(@stevefparker) reported
@O2 You have completely let me down with my order! I have been lied to by 5 members of your organisation and I was advised at 14:00 on the 1st November that a manager would be calling within 24 hours and NOTHING - over 20 years with O2 and you treat me like this!