O2 Outage Report in Merton, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Merton, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hackney, Fulham, Bromley, Leyton, Ealing, Southwark, Croydon, Acton, Redhill, Bermondsey, Harrow, Belsize Park, Tower Hamlets and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Hackney |
Internet | |
| Fulham |
Phone | |
| London |
Phone | |
| London |
Phone | |
| Bromley |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Timothy Murphy
(@tjwmurphy) reported
from
Paddington, England
@virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.
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Maria Pia Tissot
(@MariaPiaTissot) reported
from
Camberwell, England
@Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas
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gwen 🕸🕷
(@spiritualvodka) reported
from
Stratford, England
@O2 hi! I’m not sure if this is a you problem or an apple problem. But my mobile data will completely shut off around 4/5 times a day, turning the data on and off doesn’t bring it back. I have to completely reboot my phone 5 times a day at the moment. Pls help!!
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James Elston
(@JamesElston3) reported
from
Hammersmith, England
@plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time
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Liz
(@ejp72) reported
from
Poplar, England
@O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.
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afia.
(@julsbvby) reported
from
Paddington, England
It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.
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London Lofty
(@lofty_london) reported
from
Camberwell, England
@O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.
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Annette 💜🏳️🌈
(@nettiewettie) reported
from
City of London, England
@BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 thanks again for not letting me have any phone signal today so I can’t make or receive any calls and texts. Soon as my contracts up I think it will be time to find more reliable network. #o2
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Sam D
(@s11kda) reported
from
City of London, England
@O2 what a shambles of a customer service
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀
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juls.
(@julsbvby) reported
from
Camberwell, England
@O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.
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keith watson ⚫️
(@kw1330) reported
from
Camberwell, England
@O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain
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Philippa-Ann May
(@PhilippaM78) reported
from
Bromley, England
@O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!
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John Williams
(@johnsw) reported
from
Hackney, England
@O2 The problem is your site
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Tony McDonald
(@Mcdoto_tony) reported
from
Camberwell, England
@MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!
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Kineta Kelsall
(@Kineets) reported
from
Camberwell, England
@Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kathryn Morgan
(@KathrynJ5) reported
@O2 hi - my iPhone 11 which I got in June 2020 keeps crashing & switching itself off and I am trying to find support on your website but keep getting sent in circles. Can you help please?
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Yasmine Alina
(@yasmine_al) reported
@o2 update no 2: twitter team wants to help so they sent this issue to complaints who'll respond in 5 days without actually resolving pressing my problem. I am still in the same place!!! Lesson learnt not to deal with them ever again!!
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Lisa J Kearley
(@LisaKearley) reported
@O2 Thanks - managed to get someone online to help. Having a chat function only works if someone available! I had to pretend I wanted an upgrade in order to get someone to speak to...
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John morris
(@JohnMomorris) reported
@O2 my signal keeps dropping to 4g and speed drops. If I toggle airplane it goes back to 4g plus and speed increases. Whats going on? KY11 area. Still in my 14 days so a bit worried
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I am just me
(@andy_uk44) reported
@O2 goodbye @O2 as I’m stopping the DD today as the customer service is terrible have fun trying to get the £200+ off me cos you won’t get it and as I can do this legally you have only yourselves to blame for the lack of signal I’m getting
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Lisa J Kearley
(@LisaKearley) reported
@O2 Trying to cancel an extra in My O2 App - it isn't working! Online or in the app. No way to talk to anyone, no way to contact. I do not want to be charged. What do you suggest?
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kafb.rocks
(@kafbphotography) reported
We @O2 would like to charge you £487 to fix a phone that you sent to us in perfect physical condition. #customerservice #O2complaints #O2soterrible
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Dave Layzell
(@thin_sights) reported
@O2 I placed my order on the 25th September. When I try and fill the form it asks me to select where I purchased the phone from but there is no drop-down option for either o2 or Telefonica, which means I can't progress to the next page.
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Paul Clydesdale
(@paul_clydesdale) reported
Love when you are with @O2 and you get extra charges that say 65 pence per minute yet you are on the phone for 10s and get charger £5.54 ! Doesn’t really add up ! #complaint not a happy customer !
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Ian
(@Ian57586675) reported
@O2 Hi.... could you please tell me if there is a problem with the mast in my local area (again). I've gone from a poor signal at home to no signal at all which makes me wonder what I'm actually paying for? My postcode is HG2 7BW