O2 Outage Report in Weybridge, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Weybridge, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Weybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Weybridge, Surrey, England
The most recent O2 outage reports came from the following cities: London, Southall, Wandsworth, Fulham, Hayes, Hounslow, Surbiton, Hammersmith, Richmond, Godalming, Merton, Dorking, Ealing, Epsom and Oxshott.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southall |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Weybridge, England
Latest outage, problems and issue reports in Weybridge and nearby locations:
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Emlyn Akoto-Dwemoh
(@EmlynAD) reported
from
Esher, England
@O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔
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Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Stephanie Addington
(@AddingtonSteph) reported
from
Richmond, England
.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 will I get final bill? I’ve loved to another network and want to cancel direct debit
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Sally Gilchrist
(@SallyGilchrist1) reported
from
Wandsworth, England
@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
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Gavin 🇺🇦
(@Gavlar321) reported
from
Wandsworth, England
@ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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Emlyn Akoto-Dwemoh
(@EmlynAD) reported
from
Esher, England
@O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Sheena Watts
(@Sheena81) reported
from
Kensington, England
@MoneySavingExp Is this every network? @O2
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Jeetesh Luhar
(@Indian_Thriller) reported
from
Iver Heath, England
Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Kensington, England
Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kimberley Hulme
(@HulmeKimberley) reported
@O2 No signal in Huddersfield/Halifax area for the last few hours. What's going on?
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Thingamyjig
(@Gingeroo21) reported
@O2, please can you help as my data roaming isn’t working in Spain. Do I need to set it up somehow on pay monthly? I’ve tried setting up a chat online but nobody is ever available. This is why I recently moved to you.
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ffakter
(@FFAKTERR) reported
@O2 hi can you help with my phone?
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Adrian
(@adg273) reported
@O2 was looking at getting my son a cellular Apple Watch. Do I need to be on the O2 network for it to work? Or can I purchase this and he can use it as a standalone device? I’m not with 02.
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shirleybusiness
(@GarryClarksonUK) reported
@O2 @virginmedia The Internet service provided by o2 since the merger is terrible, myself, friends and work colleagues are all having this issue. Really struggling to get Internet working fast enough or consistently enough to use, are there are any issues in the Nw uk, its getting ridiculous now
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Lynsey Corrie
(@LazyDaisy1904) reported
@O2 hi o2. Had my number transferred today. All working well after a 17 hour wait only to have no signal for the last four hours while I was out. Can’t call 202 for help with no signal and don’t want to be without it all weekend. Can you help?
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Jerry Gorman
(@jerrygormanbre1) reported
@O2 why do you employ numbskulls. Got a notification saying my 4g was cancelled. Rang and a girl told me no problem. Just a system migration issue in discussion I arranged to get a 5g sim. She told me I would have to do a sim swop when it arrived. Next day I had no service.
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CARPETBEAST
(@carpetbeast) reported
@Ofcom @O2 Hi Ofcom can you tell me how I report o2 for poor customer please
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MJones
(@Mattjjones) reported
@O2 @LutzSchueler I can't quite believe the problems I'm having with your CS team, may I send you some screenshots, as your rep is trying to change the terms of my purchase after the event? Thanks.
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Rich Fletcher
(@RichFletcher3) reported
Hi @O2, when using Wi-Fi calling on my iPhone people complain of broken sound - any ideas? I’ve tried switching Wi-Fi calling and the device off and back on plus a hard reset of the phone but the issue remains.