O2

O2 Outage Report in Weybridge, Surrey, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Weybridge, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Weybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Weybridge, Surrey, England 02/03/2026 12:30

February 03: Problems at O2

O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Weybridge, Surrey, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, Ascot, Wandsworth, London, Slough, Hammersmith, Ealing, Southall, Fulham, Hayes and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomKingston upon Thames Phone
United KingdomAscot Phone
United KingdomWandsworth E-mail
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Weybridge, England

Latest outage, problems and issue reports in Weybridge and nearby locations:

  • esrose2003 Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

  • Stasisesque Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • esrose2003 Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

  • tony1945 Tony Crean (@tony1945) reported from Richmond, England

    @NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...

  • Sheena81 Sheena Watts (@Sheena81) reported from Kensington, England

    @MoneySavingExp Is this every network? @O2

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • brineferry HeHymn ³⁰ (@brineferry) reported from Brentford, England

    @O2 are you broken

  • AddingtonSteph Stephanie Addington (@AddingtonSteph) reported from Richmond, England

    .@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.

  • carboncoach Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, England

    Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

  • esrose2003 Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

  • Rochdale_Cowboy Craig (@Rochdale_Cowboy) reported from Maidenhead, England

    Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

  • Indian_Thriller Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, England

    Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • poundland_thor Chris sweet (@poundland_thor) reported from Richmond, England

    @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

  • EmlynAD Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

  • poundland_thor Chris sweet (@poundland_thor) reported from Richmond, England

    It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

  • EmlynAD Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

  • Nicolanoodle Nicola Fish 💙 (@Nicolanoodle) reported from Richmond, England

    @O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • p0werpunk9irl Lisa Wilkin (@p0werpunk9irl) reported

    @O2 I’ve been waiting over 15 minutes for someone to answer the phone. I’m sick and tired of O2 and the crappy service I’ve received recently and quite frankly want to take all my accounts and leave.

  • paddyjbee Patrick 🇮🇪🇪🇺 #FBPE #FBPPR (@paddyjbee) reported

    @O2 why can't I sign in to my account on the app? It keeps sending me a link to verify my email, which I've done a few times, but it won't sign in.

  • angelikaaczar Angelika (@angelikaaczar) reported

    @Tiswas1968 @O2 Did you find a solution to this? Having the same problem

  • L9213Christine Christine Llloyd (@L9213Christine) reported

    @O2 What a Joke…took over from @virginmedia #mobile who financial ***** there customers to continue the BS Come up with the new iPhone #eSm that ***** up coz it’s crap…left over the entire Xmas new year period coz i2 don’t kniw how to fix it. It’s customers job to solve #BFS

  • rxwntree Rxwntree aka Tree aka BIG 🌳 (@rxwntree) reported

    @O2 I’m done with your poor customer service and company as a whole You took £489 I have no phone , my money is still missing and your poor customer service tell me lie after lie !

  • marcloagedj Marc Loage (@marcloagedj) reported

    @O2 is there an issue with the app and the chat function? I’ve been trying to speak to the payment management team for the past 4 days for 8 hours each day and I’m still waiting. Utter joke!

  • MrManchesterUK1 MrManchesterUK (@MrManchesterUK1) reported

    @liverespns @O2 is this a genuine service you provide?

  • Elsey6 James Else (@Elsey6) reported

    @O2 is 202 broken?

  • LynzP01 Lynz (@LynzP01) reported

    Hey @o2! How do I log into the app as usual to pay my bills!!! This is insane now! Tried linking the accounts even though I just want to view my bills, check my contracts etc! Why have you messed up the app!! Terrible! Keeps bouncing me to security and I can’t access it!!!

  • grok Grok (@grok) reported

    @MrManchesterUK1 @liverespns @O2 You're welcome. That does sound suspicious—definitely avoid sharing personal details. You can report the account directly on X by clicking the three dots on their profile, selecting "Report," and choosing "Spam" or "Fake account." If needed, contact official O2 support through their verified channels. Stay safe!