O2 Outage Report in Weybridge, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Weybridge, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Weybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (19%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Weybridge, Surrey, England
The most recent O2 outage reports came from the following cities: Guildford, London, Hammersmith, Kensington, Leatherhead, Woking, Hounslow, Ealing, Slough, Esher, Worcester Park, Pirbright, Wandsworth, Kingston upon Thames and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| London |
Total Blackout | |
| Hammersmith |
Total Blackout | |
| London |
Internet | |
| London |
Phone | |
| London |
Community Discussion
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O2 Issues Reports Near Weybridge, England
Latest outage, problems and issue reports in Weybridge and nearby locations:
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Lynsey White
(@LynseyWhite2) reported
from
Wandsworth, England
@O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
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Primmy💁🏾
(@Primrose_Hikwax) reported
from
Slough, England
@O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able
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Jack Aaron Davies
(@jackaarondavies) reported
from
Richmond, England
@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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Claire Cottingham
(@Cla_Cottingham) reported
from
Wandsworth, England
@O2 Help. Unfortunately not which I now understand is not ideal!
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Emma Egbers
(@EmmaEgbers) reported
from
Cobham, England
@O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!
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Nasira
(@NasiraKasmani) reported
from
Maidenhead, England
@O2 unbelievable service from the #CustomerService agent today, so rude lady called Ambreen kept speaking over me. Unacceptable that staff have the audacity to speak to customers in such a manner and instead of resolving an issue escalate it to another level. Who do I complain to
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Jane Slade
(@Retiremove) reported
from
Wandsworth, England
@O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.
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Hope Fashion Stylist
(@HopeVonJoel) reported
from
Wandsworth, England
@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
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Aik Saath
(@AikSaath) reported
from
Slough, England
@sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍
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Jodie De Vere
(@boogieloo) reported
from
Southall, England
@O2 I love @ O2 Customer Service
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Tim Cawte
(@timlimbim) reported
from
Maidenhead, England
Wow @O2 honestly cannot believe how poor your service was this evening. Incompetent advisor with seemingly unusable (almost useless) systems. #complaint #poorservice
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
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Neil Nutbeam
(@NeilNutbeam) reported
from
Hillingdon, England
@O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Worse customer service @o2 I give up!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Leanne White
(@LeanneW85395641) reported
@O2 is there a timeline for the mast not working in DT4 to be fixed? No one can hear me on calls and it makes working from home quite difficult :(
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Michael McSorley
(@mcsorleym2553) reported
Super disappointing service on the phone from @O2 … trying to transfer esim from one phone to another. First advisor told me iPhone doesn’t have an esim, second guy wanted me to setup a new contract. Can you help?
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Pete Gifford
(@droffig) reported
@O2 my normally reliable 4G service has dipped to 3G and barely getting that. If this is the first sign of your joining up with @virginmedia I’ll be moving thanks.
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Andy Morwood
(@morwoo) reported
@O2 Just received a new SIM and I’m receiving 4G but have zero phone signal across multiple areas of London so I can’t make phone calls. Any idea what might be wrong?
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Eut
(@Eutexiax) reported
@O2, Hi there, when claiming the free disney plus I ran into a problem, I first reset my password because I forgot it when to sign it again still saying it is wrong THEN telling me I do not own any products when I in fact do when with my contract
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Anthony Smith
(@Anthony79252778) reported
@O2 I have had my phone for a year now and still can't make calls in the home. O2 have been no help at all I would never recommend this carrier. #noservice #O2complaints
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**** Dodge
(@DickDodge2) reported
@O2 There appears to be no signal in the SO41 area despite your coverage map showing good reception for 4g indoors and out. Are you lieing or mistaken or is there a problem you'd like to admit?
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Stuart Santangeli
(@santymod) reported
@O2 my phone is coming up for renewal, and god help me if I want to send more than 2 txt, the battery runs out, how can this be possible???
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Shaun Gordon Photography
(@_SGphotography) reported
@O2. In the 2010s, O2 overcharged PAYG customers, and I have an email from O2 asking me to contact you to give my address so you can send a cheque refund. I have now spoken to 12 people - 5 today and 7 four weeks ago, and no-one knows anything, and just pass me around. Help?
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Rachel Surcombe
(@SurcombeRachel) reported
@O2 I'm furious I have to speak to robot who thinks "phone repair" or "phone issues" means I want a bolt on? Then cuts the line. Why can't I speak to a person?