O2 Outage Report in Weybridge, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Weybridge, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Weybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Weybridge, Surrey, England
The most recent O2 outage reports came from the following cities: Hayes, London, Hounslow, Surbiton, Hammersmith, Richmond, Godalming, Southall, Merton, Dorking, Ealing, Epsom, Oxshott, Feltham and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Hayes |
Internet | |
| London |
Phone | |
| Hounslow |
Internet | |
| Surbiton |
Phone | |
| London |
||
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Weybridge, England
Latest outage, problems and issue reports in Weybridge and nearby locations:
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Hope Fashion Stylist
(@HopeVonJoel) reported
from
Wandsworth, England
@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
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Neil Nutbeam
(@NeilNutbeam) reported
from
Hillingdon, England
@O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish
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Nasira
(@NasiraKasmani) reported
from
Maidenhead, England
@O2 unbelievable service from the #CustomerService agent today, so rude lady called Ambreen kept speaking over me. Unacceptable that staff have the audacity to speak to customers in such a manner and instead of resolving an issue escalate it to another level. Who do I complain to
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Worse customer service @o2 I give up!
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
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Emma Egbers
(@EmmaEgbers) reported
from
Cobham, England
@O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately
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Primmy💁🏾
(@Primrose_Hikwax) reported
from
Slough, England
@O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able
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Tim Cawte
(@timlimbim) reported
from
Maidenhead, England
Wow @O2 honestly cannot believe how poor your service was this evening. Incompetent advisor with seemingly unusable (almost useless) systems. #complaint #poorservice
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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Claire Cottingham
(@Cla_Cottingham) reported
from
Wandsworth, England
@O2 Help. Unfortunately not which I now understand is not ideal!
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Jane Slade
(@Retiremove) reported
from
Wandsworth, England
@O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.
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Jack Aaron Davies
(@jackaarondavies) reported
from
Richmond, England
@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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Aik Saath
(@AikSaath) reported
from
Slough, England
@sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍
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Jodie De Vere
(@boogieloo) reported
from
Southall, England
@O2 I love @ O2 Customer Service
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Lynsey White
(@LynseyWhite2) reported
from
Wandsworth, England
@O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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John Speight
(@geordiejohn79) reported
@O2 It's on every device we have through O2. Virgin media has always been crap to be honest and that's why I *** rid and went to SKY. I will be running all contracts down and moving to SKY
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Sarah Hodgson
(@sarahlhodgson1) reported
@wxmsmith @O2 Complained to them about this a couple years ago along with poor signal and they basically said they can’t cope with the demand in Wrexham. Ended up getting compensated as phone was unusable. Has improved since then but it’s still a bit naff. Worth contacting them and asking.
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Paul Thompson
(@P_A_Thompson) reported
@sekacyecats @O2 @giffgaff Its **** everywhere, I've had a 'mast issue' for months and still nothing done
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Loulou✨
(@LouiseLandamore) reported
@O2 Hi just had a call from 0344 826 0202 is this you guys? I'm waiting on my upgrade and can't answer the phone as the speaker has broken on mine,hence the upgrade.
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TimoFK
(@timoFK) reported
@O2 Absolutely no signal at home or in the nearby area, neither corporate or personal mobiles. This is unacceptable. @O2 is not providing an acceptable telecoms provider service and fulfilment of your airtime contractual obligations. Paying for no service yet you take money monthly!
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Grrooves💚
(@grrooves) reported
@js_utba @O2 in Plymouth. Same for everyone that's on the network. Never known anything like it. They haven't done anything to help me either.
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Peacsy 🤌
(@Peacsy3) reported
@grime_vintage @O2 Teach you to use a gooner network.
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Rob - Filmmaker
(@filmmakerRobD) reported
@O2 As a business customer going abroad, the international daily costs are expensive and not worth the cost. Do you think 500mb of data a day is enough for emails, texts, calls, maps, social media work as well using my phone to pay for things. @O2 need to take a look at this..
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TimoFK
(@timoFK) reported
@O2 I am exhausted by your handy tips rather than fixing the problem. Paying monthly airtime contract and indeed a price increase is unacceptable yet still no resolution. This is the poorest customer support and with 3 airtime contracts you will not realise any renewals!
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Author C.H.Williams💗💜💙
(@AuthorCh) reported
@O2 Apparently I now have 4G calling - cool - but if I don't have internet, I don't have signal, and I used to have signal all the time without internet - help?! I know 4G calling doesn't affect my data, but I still don't want to have to have data on all the time to take calls?