O2

O2 Outage Report in Weybridge, Surrey, England

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The latest reports from users having issues in Weybridge come from postal codes KT13.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Weybridge, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Weybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Weybridge, Surrey, England 08/13/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Weybridge, Surrey, England

The most recent O2 outage reports came from the following cities: Guildford, London, Ealing, Slough, Hampton, Reigate, Fulham, Teddington, Dorking, Weybridge, Leatherhead, Hounslow, Feltham, Egham and Twickenham.

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City Problem Type Report Time
United KingdomGuildford Phone
United KingdomLondon Phone
United KingdomEaling Internet
United KingdomLondon E-mail
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Weybridge, England

Latest outage, problems and issue reports in Weybridge and nearby locations:

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

  • ruthie82 Ruth Maurice (@ruthie82) reported from Merton, England

    @O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • THE_COLSON Shasa Colson (@THE_COLSON) reported from Merton, England

    @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

  • JackHumphreyKM Jack humphrey (@JackHumphreyKM) reported from Banstead, England

    @O2 are you having service issues?

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.

  • Paul___SW18 Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported from Wandsworth, England

    Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email

  • BartlettDavisUK Lord Bartlett-Davis (@BartlettDavisUK) reported from Kensington, England

    Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD

  • GhadeerAhmed96 Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, England

    Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

  • chris_reed Chris Reed (@chris_reed) reported from Hillingdon, England

    @O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?

  • cityposer Federica Parise (@cityposer) reported from Brentford, England

    @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

  • turningleftfor Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.

  • savio_metal17 Savio (@savio_metal17) reported from Brentford, England

    @O2 I can’t get the Amazon prime offer. Please help

  • SwissFrankIsGon John Francis William Apted (@SwissFrankIsGon) reported from Kensington, England

    @O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @O2 will I get final bill? I’ve loved to another network and want to cancel direct debit

  • liezel_t ☆ Liezel ☆ (@liezel_t) reported from Merton, England

    Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • PixCatholica Fr G Thomas ✠ SSWSH ✠ FiF ✠ PG (@PixCatholica) reported

    No internet service from either @o2 or @VodafoneUK in Stoke-on-Trent...

  • cl_quigs CL Quigs (@cl_quigs) reported

    @O2 I cancelled my contract with you guys about a month ago, my number has disconnected and I need my PAC number. Can you help please? It’s murder to get through on the phone

  • mr_oleg_perov Oleg (@mr_oleg_perov) reported

    @O2 @educationgovuk Horrible Worse Operator in the world!!! Why I can not contact no one for service????? Why when I pay my bills I still cannot use service 1 week already????

  • Lindiedayo Lindie⁷𖧵 (@Lindiedayo) reported

    @O2 I'm in a different continent trying to cancel my contract with yourselves and losing my mind with your circular customer service system. If I get linked to the contactus page one more time I may jump. Had good experience throughout contract and would like to maintain that :)

  • _princessnat_ Natalie 👩🏻‍🦰 (@_princessnat_) reported

    @O2 how or where can I contact to terminate a second contract that finished 2 months ago?

  • TheRealNickJury Nick Jury (@TheRealNickJury) reported

    @O2 I have tried unsuccessfully to get past the automated system with o2 to speak to someone about your company service. Frankly, I’m #disappointed with #o2 and the service provided thus far. Perhaps, you can arrange for your #CustomerService to actually serve the customer.

  • samanthaxobrown Samantha Brown (@samanthaxobrown) reported

    @O2 signal is shocking, always been with them and never had any problems however the last year or so my signal has dropped in a number of areas that I am frequently in and I'm honestly considering going with someone different because of it! so frustrating!!

  • SchoolsICTS Schools ICT Services (@SchoolsICTS) reported

    We are looking to speak to UK mobile network operators around producing a SIM/Data/Modem bundle that schools can purchase for pupils. We are struggling to speak to the right people at the mobile networks. Can anyone help? #mobilenetworks #remoteeducation @ThreeUK @VodafoneUK @O2

  • TrustPhalanges M.A Mouse (@TrustPhalanges) reported

    @O2 no service with O2 in E17, what’s going on??

  • AllBeardL4 Luke Beardall (@AllBeardL4) reported

    Priority is a load of crap if you don't live in London @O2,