O2 Outage Report in Weybridge, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Weybridge, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Weybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Weybridge, Surrey, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Richmond, Hounslow, Godalming, Southall, Merton, Dorking, Ealing, Hayes, Epsom, Oxshott, Feltham and Walton-on-Thames.
| City | Problem Type | Report Time |
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| Internet | ||
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Community Discussion
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O2 Issues Reports Near Weybridge, England
Latest outage, problems and issue reports in Weybridge and nearby locations:
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Lynsey White
(@LynseyWhite2) reported
from
Wandsworth, England
@O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice
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Mike Brownnutt
(@MikeBrownnutt) reported
from
Merton, England
@O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Kirsty Ann
(@PandaEyesKirsty) reported
from
Maidenhead, England
@AmazonUK I have made a large order and it has been delivered to a Amazon locker. This locker is in a private @O2 building. THIS WAS NOT STATED AT THE TIME I ORDERED! Now they're refusing me access so my daughters birthday presents are not able to be collected!!😭 HELP!
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Tom Bassett
(@oxymoron_tom) reported
from
Wandsworth, England
Is there a issue in the Earlsfield/Clapham Junction area, consistently been getting speeds of 0.01MB or no data at all @O2
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Jodie De Vere
(@boogieloo) reported
from
Southall, England
@O2 I love @ O2 Customer Service
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.
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Primmy💁🏾
(@Primrose_Hikwax) reported
from
Slough, England
@O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
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Hope Fashion Stylist
(@HopeVonJoel) reported
from
Wandsworth, England
@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!
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David Chow 📶
(@davidchow) reported
from
Hammersmith, England
@MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.
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Claire Cottingham
(@Cla_Cottingham) reported
from
Wandsworth, England
@O2 Help. Unfortunately not which I now understand is not ideal!
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Aik Saath
(@AikSaath) reported
from
Slough, England
@sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Worse customer service @o2 I give up!
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Jack Aaron Davies
(@jackaarondavies) reported
from
Richmond, England
@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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chris fear
(@bluegaschris) reported
@O2 @nothing Hi @O2 how can we go about winning some customer service???
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AMNH
(@iamotoread) reported
@O2 it's a joke that I still don't have any coverage. The out of calls I've missed because I can't get service yet uour happy yo take my money.
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Lew
(@Lewy_J) reported
Struggling to get any assistance on the @O2 live chat, supposedly speaking to a floor manager now but of no help and quite rude
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Martin Newsam
(@martin_newsam) reported
@O2 I missed 4 very important phone calls at 0335 yesterday morning, I am positive my phone never actually rang, is there any way you can confirm that the calls never came through? And any advice on stopping this situation happening again?
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RONAGH MCCAFFREY 🇺🇦
(@RoRo412) reported
@EugenAvram5 @O2 Same!!! One or no bar of signal strength for weeks now.. no structural changes at home. O2 have changed my SIM twice now, nope.. awful!
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Brazendwarf
(@brazendwarf) reported
@O2 Didn't really answer the question but never mind.
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B25
(@B25Owl) reported
@O2 9 minutes isn’t bad compared to the 15 hours you left priority customers waiting to try and access Peter Kay tickets with your shambolic service.
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Jóse
(@imjoseabreu) reported
@O2 @EugenAvram5 Not just him, a huge part of Stockwell/Vauxhall area CENTRAL LONDON don’t have signal!!! For at least 3 months and non of your useless tips works, send a team of technicians to sort out your phone mast problem!
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Matt Skey
(@MattSkey82) reported
@O2 your customer service is appalling. I’ve tried cancelling an account, for over a month now, all within my 14 day cooling off period and even after 5 calls nothing has been actioned. You’ve tried charging me for a phone I’m not even using.
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Mark Reilly
(@Mark_Reilly69) reported
@O2 ordered 2 phones despite several attempts to advise you sending them to old address, cannot grasp this! 2 phones going to address not lived at for 3 years🤬🤬🤬 utterly shambolic service