O2 Outage Report in Hillingdon, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hillingdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at O2
O2 is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Hillingdon, Greater London, England
The most recent O2 outage reports came from the following cities: Southall, London, Merton, Hammersmith, Ealing, Hayes, Barnet, Uxbridge, Feltham, Walton-on-Thames and Chesham.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Internet | |
| London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hillingdon, England
Latest outage, problems and issue reports in Hillingdon and nearby locations:
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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☭ 卡里德 🇨🇳 ☭ خالد
(@Vagabond1107) reported
from
Hammersmith, England
@O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-
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Katy Hall
(@katyhall26) reported
from
Hammersmith, England
Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡
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Darren Boyle
(@misterscoop) reported
from
Brentford, England
@O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.
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Hawan DE SOUZA VICENTE
(@HawanDs) reported
from
Merton, England
@O2 is okay but when it comes to speak to customer services 😴
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Dowsey
(@fbateallthepies) reported
from
Wandsworth, England
@O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2
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david bryant
(@ladidalimey) reported
from
Richmond, England
@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
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Bede Feltham 💙
(@bedefeltham) reported
from
Esher, England
@O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Ealing, England
I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞
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Ben Marshall
(@marshallb60) reported
from
Kingston upon Thames, England
@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
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☭ 卡里德 🇨🇳 ☭ خالد
(@Vagabond1107) reported
from
Hammersmith, England
@O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -
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julie virgo
(@julie_virgo1) reported
from
Croxley Green, England
@O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲
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Debbie Haden
(@DebsHaden) reported
from
Slough, England
@O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.
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Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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Elaine Sheppard
(@ElaineHenesy1) reported
from
Watford, England
@O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Hounslow, England
@O2 Phone masts are down at my work and home so not good.
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Marcus
(@Marcus_dd1) reported
from
Southall, England
@O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please
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Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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Geoff Adams-Spink
(@GAdams_Spink) reported
from
Harrow Weald, England
So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.
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Amalik799
(@Amalik7991) reported
from
Kingston upon Thames, England
@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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tankv1z1
(@pierrev1z1) reported
@O2 your company took the wrong direct debit amount, sent me a letter from a debt collection agency and your credit referrals team has yet to email me a response from my email that I sent Monday gone, terrible, your company didn't even attempt to contact me for the pursual of £26
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Darren Little
(@Darren58564306) reported
@emmaminto @O2 Sorry to hear about that, it's awful how O2 have went behind our backs to do this with Virgin media. Am canceling my contract with 02
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Andy Lamb
(@ChopperLamb) reported
@O2 O2 doesn’t offer SMS via WiFi. I rely on this for a voluntary role I do. You’re charging me for a service I’m not receiving and to exit this you’re going charge me again.
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Sarah Marie Jones
(@shadowstar240) reported
@O2 @Kaosdave1 Still no service and no indication of when it will be back. It's getting silly now.
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William Charlesworth
(@IPWillC) reported
My wife is trying to work from home (pregnant) as a Dr for the #NHS and no phone now for 2 weeks thanks to the incompetence of @O2 and no chance it appears of helping her. Can’t speak to hospital or patients. Can @Number10press @NHSEnglandLDN help??!
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Darren Little
(@Darren58564306) reported
@weenell3 @O2 I got am Email about it the other week but I can't stand virgin media. I never gave them permission to share my data with virgin media so am canceling my contact! Your welcome Nell
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ste rigby
(@sterigby7) reported
@O2 I run a coverage check nearly everyday, it comes back saying the masts in my area saying everything is fine. Yet my internet is still very slow
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🐾 Robbie 🧙🏼♂️🔮CatMan😺
(@MrRobbieCatMan) reported
@O2 O2 is a British company and you have enough money to pay educated civil staff not imbeciles, if they are abroad they should be trained with better English common sense, it’s ridiculous pathetic and lack of service is not good enough. I’ve stayed with you so long and paid so much!
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stephen brennan
(@stephen25710074) reported
@virginmedia @O2 @virginmedia wish to god I had never signed up to your company. Your support has been shocking.
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Darren Little
(@Darren58564306) reported
@O2 @virginmedia Well i have been a customer for years and you will now be losing my custom for getting into business with virgin media. Clearly you don't give a care about customers with this move !! Am furious and leaving!!