O2 Outage Report in Hillingdon, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hillingdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Hillingdon, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Southall, Wandsworth, Paddington, Fulham, Hayes, Hounslow, Surbiton, Wembley, Richmond, Merton and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| London |
Phone | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Hammersmith |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hillingdon, England
Latest outage, problems and issue reports in Hillingdon and nearby locations:
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Sean Flatley
(@Seanielondon) reported
from
Hounslow, England
@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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Richard 🏳️🌈 (he/him)
(@Paul___SW18) reported
from
Wandsworth, England
Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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fiono
(@ksjsowhat) reported
from
Paddington, England
@O2 anything you can help with?
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John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Juliet MacKenzie Gough
(@juliet_gough) reported
from
London, England
@O2 can I use my phone in Israel? I’m pay monthly customer.
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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marc foley ⚒
(@marcwhufc) reported
from
Mill Hill East, England
@O2 you doing any work around N11 London as my signal has just vanished 😩
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Shane
(@Shaneyfirkins96) reported
from
London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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Azhaar Ashraf
(@azhaarashraf) reported
from
Kingston upon Thames, England
@O2 Can you please help me as I can't send you a direct message
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tom
(@madtomt) reported
@O2 My daughter is having an issue with signal. Her phone isn't working at home or when she has traveled around London and Wales. Can you help, we're unable to get through to support. Thanks
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Laurie
(@Inquis_chap) reported
Phoned virgin mobile to upgrade my, and my kids, contracts & they said they'd merged with @O2 and new contract had to be with O2. Only 2 of 3 numbers set up. Now nearly 2 hrs into being bounced around depts and still not sorted. The worst customer experience I've ever had
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L & M 🌱✨🗺️
(@TheCSIgirls) reported
Since I signed up for my phone contract with @O2 it's gone up £10 a month, absolute joke! I'd have never signed up for this ****** contract if I'd known, can't believe they can get away with it and my signal isn't even good?! Like why would I pay £47 a month for that?!
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Robert Manzoni
(@rmanzoni1) reported
@jodielouiseart @O2 Totally agreed they d soon have you up if you failed too pay so it should work both ways they are failing to give the service I’m paying for so are in breach of terms and conditions. I’m supposed to get 5G and get 4 or even 3G rip off
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Blake
(@BlakeIn0910) reported
@O2 hi I believe I have been scammed by giving someone my phone number where they brought many things and it has gone to my phone bill. I’m unsure on what to do and am scared of what they have done, please help me
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Hades
(@elhadescanchero) reported
@O2 You are a shame!, your customer service over the phone is THE WORST! Calling 4 times wasting 1 hour and a half and get hang up by the operator, not even calling back! I definitely switching mobile provider! After this!
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char. 🤟🏼
(@ItssChar_) reported
@O2 I’m so done with you guys! My contract went up in the summer & now YET AGAIN. 🤬 Why am I paying £60 for a crap service both 5G & customer service! 😡 I want to end my contract, I can’t afford it as it is. Joke of con artist company!
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Nigel Stoneman 🏴🇪🇺🇪🇸🇮🇨
(@Leginnamenots) reported
@O2 #O2 #O2Priority an hour and 20 minutes of hold music (crap hold music) waiting for the representative to find out how I can make a complaint.....hasn't even check if I'm still on the line.....I'll keep holding.....
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OSRS bhaskar
(@IVP_SUCKS) reported
so @O2 how bad is your customer service?
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kinnie winnie
(@KinnieZ22) reported
@O2 how can you put prices up by 14% yet you can’t get a signal with o2. It’s been terrible for months!!!