O2

O2 Outage Report in Hillingdon, Greater London, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hillingdon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hillingdon, Greater London, England 11/11/2025 16:45

November 11: Problems at O2

O2 is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hillingdon, Greater London, England

The most recent O2 outage reports came from the following cities: London, Ealing, Hayes, Hammersmith, Barnet, Uxbridge, Feltham, Walton-on-Thames and Chesham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomEaling Phone
United KingdomHayes Internet
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hillingdon, England

Latest outage, problems and issue reports in Hillingdon and nearby locations:

  • AdairDrivePhoto Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, England

    Hi @O2 links in your last email are not working for me. #GoDine

  • tombyford Tom Byford (@tombyford) reported from Paddington, England

    @_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle

  • ChiswickRFCGirl Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, England

    Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

  • love_kittyket Katherine Stephens (@love_kittyket) reported from Hillingdon, England

    Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

  • Avigazed Avigazed (@Avigazed) reported from Addlestone, England

    @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

  • nmunawar dr nabila 🌹 (@nmunawar) reported from Wandsworth, England

    Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

  • bukachef Fine Chef Damilola🥰 (@bukachef) reported from Harrow Weald, England

    @O2 dm pls. I have a problem

  • NeedMoreTea Robert Valentine (@NeedMoreTea) reported from Kensington, England

    @O2 I get masts break down etc, but two weeks is quite a long time.

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • itsnadine_ abena (@itsnadine_) reported from Harrow Weald, England

    @O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help

  • AlisonBurnsy Alison Burns 💃🏻💋 (@AlisonBurnsy) reported from Borehamwood, England

    @O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

  • TaniaAlcor Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported from Kensington, England

    @No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

  • Alx_R_M Alex (@Alx_R_M) reported from Paddington, England

    @O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    My mum is vulnerable and can’t use the internet... she needs help @O2

  • SeanEdwardParry Sean Parry (@SeanEdwardParry) reported from Wandsworth, England

    @O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England

    @O2 truly the worst customer service I’ve experienced in a long while

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • prolifetory Benjamin Manning (@prolifetory) reported

    @O2 hiya I’m looking at cancelling contract as I no longer have access to the phone. Is there any way you can help?

  • FACTteam TitsUpproduction💪💙 (@FACTteam) reported

    Having awful problems with @O2

  • Toothfairy2222 Toothfairy (@Toothfairy2222) reported

    @DeanComms @O2 Sounds like my issue. The worst customer service ever.

  • OCunasa Seán (@OCunasa) reported

    @NadineDorries @virginmedia @O2 Unfortunately with you I can never tell if you're bullshitting or just being flat out thick again. How much have you had to sling Branson for this?

  • vallendemain Val Lendemain #FBPE #FBPPR (@vallendemain) reported

    @NadineDorries @virginmedia @O2 Just how ******* stupid do you think we are, Nadine Dorries?

  • giveitatryrugby Spike (@giveitatryrugby) reported

    @NadineDorries @virginmedia @O2 I don’t understand why you think they should have accepted it? We left the EU. It’s like ending a gym membership, but asking if you can still use the sauna? Every time you tweet, you come across as increasingly more stupid. The only reason you’re in post is that you’re no threat!

  • Markdoody721 Markdoody72 (@Markdoody721) reported

    @VMO2News @O2 @virginmedia This year. There is the catch. Get people signing up to you, then WHAM, hit people the following year. Do you really think people are stupid

  • PostFromProtest Postcards From Protest (@PostFromProtest) reported

    @NadineDorries @virginmedia @O2 What nonsense are you trying to pass off? We left the EU. Phone companies are not obliged to offer anything unless YOU use that oft lauded 'sovereignty' to introduce regulation to force them to do so! After all, you have no issue with the increased red tape of exports to the EU!

  • UK_Centrist John 💙 🇬🇧 (@UK_Centrist) reported

    @BorisJohnson @virginmedia @O2 Good PR for them, but no assurance for consumers it won't change in future. A far worse deal than the one we had where it was mandated. But we have a truly corrupt and awful government.

  • DrDanBerwick Daniel Berwick 🇪🇺🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇹 (@DrDanBerwick) reported

    @BorisJohnson @virginmedia @O2 Treating a draw as a win is what you do when your team is crap