O2 Outage Report in Hillingdon, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hillingdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hillingdon, Greater London, England
The most recent O2 outage reports came from the following cities: Kingston upon Thames, Ascot, Wandsworth, London, Barnet, Slough, Hammersmith, Ealing, Southall, Paddington, Fulham, Hayes and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames |
Phone | |
| Ascot |
Phone | |
| Wandsworth |
||
| London |
Total Blackout | |
| Barnet |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hillingdon, England
Latest outage, problems and issue reports in Hillingdon and nearby locations:
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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Pasha
(@Mr_ISC) reported
from
Wandsworth, England
Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Remifentanil
(@Chillieblitz) reported
@O2 OMG O2 - why is it so hard for you to swap a phone no from a O2 PAYG SIM to an O2 monthly sim - two phone calls to customer service and still not done ;(
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Liam O'Reilly
(@Liam_OReilly09) reported
I'm paying over £1200 for a faulty phone and can't get a replacement so it can get fixed. I need a phone for work. Yet #EE and #Vodafone offer their customer's a replacement. So now im stuck paying for a faulty phone. Poor from @O2
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Mark Cornelius
(@cornelius_mark) reported
@O2 hello. If yiu are deploying smart cells across UK please can we have them in Plymouth city centre, barbican areas where your 4g is 3rd world level awful? Totally over congested to point of unusable! Lucky I have BT wifi
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Sami F
(@SamiFarooqui) reported
@O2 hi, I received a call from 03333446973 claiming to be from O2 trying to sell me a tablet. I confirmed some personal details before realising what was happening as they seemed to know my tariff and other personal info. I’m very worried I have stumbled into a scam & need help.
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Peter Fellows
(@14petefellows) reported
@virginmedia and @O2 combined. What a force they make! The world leaders in not fulfilling obligations and poor customer service. Bravo!
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Edward Lui
(@edwardlui) reported
@virginmedia @O2 @VMO2News how do I add #volt as it’s quite of a loop being a customer of both sim and broadband. It says sign in to My O2 it then directs you to Virgin and then back to o2 to confirm in a customer of both and it loops. What are the benefits and how do I apply?
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markhood
(@markhood_) reported
honestly baffles me why phone companies don’t deal match with third parties like all i want us to become an @O2 customer with an iphone 13 in midnight for £99 upfront, £37 a month like pls
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Wake up People
(@WakeupP49062581) reported
@O2 WHY is my 5G O2 signal not good at all in BS2 9QW? What would happen if I was in an emergency? I haven't been with O2 long and it's not fit for purpose right now. My phone is a new Samsung so it's not the phone. I'm frustrated.
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Boris Johnson
(@BorisJo06829172) reported
@O2 Where are your data plans so bad? You guys seriously call 7gb of data for £10 a big bundle? I’m questioning if you even get 7 it ran out in about 2 hours. I switch to giffgaff and 7gb lasted me over half a day of doing the same thing.
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Beverley Thompson
(@BeverleyT) reported
@O2 I’ve now waited in for 3 days to sign for a new phone that I’m already paying for! Nobody knows or wants to say where it is. What kind of a network is this?