O2 outages and service status in Hillingdon, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hillingdon, including 0 direct reports.
- The most common problems reported in this area mention Phone, E-mail, and Internet.
- The most recent signal from this area was received Jun 12, 12:00 PM GMT+1.
- Phone (60%)
- E-mail (20%)
- Internet (20%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hillingdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hillingdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at O2
O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hillingdon, England
The most recent O2 outage reports came from the following cities: Brentford, Hammersmith, and Beaconsfield.
| City | Problem Type | Report Time |
|---|---|---|
 Brentford
|
Phone | 2 days ago |
|
Hammersmith
|
Phone | 11 days ago |
|
Hammersmith
|
15 days ago | |
|
Hammersmith
|
Internet | 15 days ago |
|
Beaconsfield
|
Phone | 19 days ago |
|
Hammersmith
|
Total Blackout | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Hillingdon, England
Latest outage, problems and issue reports in Hillingdon and nearby locations:
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Vìncere. (@VictorJ1987) reported from Brentford, EnglandThanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Nick Shuttleworth (@nickshuttle) reported from Ealing, England@O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.
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Liz Rose 💙 (@esrose2003) reported from Richmond, England@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
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Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, EnglandHey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England@O2 I need a customer call back please.
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Jess (@MrsScreech) reported from Hillingdon, England@O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!
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peter (@peter33266430) reported from Slough, England@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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David Chow 📶 (@davidchow) reported from Hammersmith, England@MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.
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Federica Parise (@cityposer) reported from Brentford, England@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England@O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?
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Amalik799 (@Amalik7991) reported from Kingston upon Thames, England@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
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Savio (@savio_metal17) reported from Brentford, England@O2 I can’t get the Amazon prime offer. Please help
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hen (@henna_macarena) reported from Richmond, England@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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Sarah Ward (@tiggsie) reported from Richmond, England@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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Ben Marshall (@marshallb60) reported from Kingston upon Thames, England@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
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Steve Depeare (@depeare) reported from Ealing, England@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
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Delboybaisden 📸🎥 (@Stefan_baisden) reported from Southall, England@O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.
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Jonny Harris 🇬🇧 (@thespacedmonkey) reported from Ealing, EnglandUnbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.
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𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported from Richmond, England@jlo_conductor @O2 I have signal with O2 in Richmond ...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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PhatSuppliUK (@PhatSuppliUK) reported@O2 Sick of trying that and being pawned off and having excuses I pay loads for weak connection .. sure someone else can do it better I bet you do it on purpose to rinse people for O2 satellite coverage .. forcing it Just fix your network
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Cornholio (@corn1882) reported@TomTugendhat @O2 @EE My mate can face time me.from a mountain in Albania.... I can't take the call in my house I'm a residential estate without WiFi. Your coverage in Suffolk is awful too
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John Till (@JohnTillUK) reported@O2 I’ve been a customer of yours for 29 years, yet over the last 18 months the quality of service has gone markedly downhill. No matter where in the country I travel, I struggle to use data yet my work device on a competitors network works absolutely fine, ive filed many 1/
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Adam Tranter (@adamtranter) reported@TomTugendhat @O2 @EE They have bike lanes and crossings in France too. It’s a bit weird blaming them for the lack of signal in a privatised and for-profit mobile phone network.
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Jake Moore (@JakeMooreUK) reportedDoes anyone know the rules of @O2’s 4G/5G game? I can see the signal, but apparently that’s not enough to unlock internet access…
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Lewis Ormston (@LewisOrmston) reported@TomTugendhat @O2 Completely agree. It's been the same in Manchester City Centre for years. I wrote to my local MP, who raised it with the government - they've fitted signal boosters that have helped slightly, but no one should face this in a major city in 2026. Needs looking at nationally.
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Nick Fox (@nickf1983) reported@O2 Still looking for an update or an apology, this is appallingly customer service
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Owen (@owencb) reported@O2 Nope. It's been years. @LuizSchiller what are you doing today to fix this?
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Paddy Briggs 🇪🇺 🇵🇸 🏳️🌈🇬🇱 🇪🇸 (@PaddyBriggs) reported@TomTugendhat @O2 Or could it be that privatisation, big dividends to shareholders, huge remuneration for top executives isn’t the best way to run a public service ?
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Ryan O'Donnell (@iamryanodonnell) reported@TomTugendhat @O2 O2 is honestly crap. I can’t wait to see the back end of them in December.