O2 Outage Report in Hillingdon, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hillingdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hillingdon, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Bushey, Paddington, Barnet, Hounslow, Chesham, Ealing, Slough, Esher, Kensington, Worcester Park, Wandsworth, Kingston upon Thames and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hillingdon, England
Latest outage, problems and issue reports in Hillingdon and nearby locations:
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email
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Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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Richard 🏳️🌈 (he/him)
(@Paul___SW18) reported
from
Wandsworth, England
Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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fiono
(@ksjsowhat) reported
from
Barnet, England
@O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?
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☆ Liezel ☆
(@liezel_t) reported
from
Merton, England
Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
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Shasa Colson
(@THE_COLSON) reported
from
Merton, England
@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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Chris Reed
(@chris_reed) reported
from
Hillingdon, England
@O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.
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💜💚Care Campaign For The Vulnerable💚💜
(@CCTVinCare) reported
from
Gerrards Cross, England
@O2 amazing customer service experience on your 202 called MARCO. 🙏
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Sally Gilchrist
(@SallyGilchrist1) reported
from
Wandsworth, England
@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
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fiono
(@ksjsowhat) reported
from
Paddington, England
@O2 anything you can help with?
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 will I get final bill? I’ve loved to another network and want to cancel direct debit
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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Gem
(@gadgetgem) reported
from
Barnet, England
Missed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast
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John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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Ruth Maurice
(@ruthie82) reported
from
Merton, England
@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lateef
(@LateefSaka) reported
3 days since I signed up to @O2 and I’ve already had to call customer services like 4 times… please what network is good in the U.K. these days? Cost isn’t an issue.
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Oh Biscuits!
(@Thandion1) reported
@EnglandRugby @SixNationsRugby @O2 Hopefully we are looking at a winding down of Ben Youngs active international career. His performances have been largely disappointing for a good few years now and the drop off when he came on on Saturday was startling.
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Dan 🇨🇴, in Hell (UK Ltd)
(@LTAD_98) reported
@LateefSaka @O2 Defo EE. Biggest network. If you live in London. O2 or virgin or EE.
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Craig
(@billybones__) reported
@O2 I’ve never been given a date, just told it would be the next working day from when it was requested. I requested on Saturday so assume that meant Monday? My phone says O2 network but every text I send fails to go through. Had no confirmation at all that it’s been done.
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Holli “gobby scientist” Carden
(@HolliCarden) reported
I pay our damn contract but somehow my husband’s phone has 4G and mine doesn’t. We’re sat next to each other. Any reasons why, @O2?
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John Weefe Elswood
(@weefeman) reported
@EnglandRugby @SixNationsRugby @O2 Let’s hope we can stop with the penalties. we give far too many points away because of the stupid little mistakes.
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jess⁷💙
(@jmjksfilter) reported
@O2 hello! i need some help with a potential fraud call? i randomly received a text saying 'here is the one time code you asked for' and it also said in the text 'if someone is calling asking for the code, do not share'. thought nothing of it but 5 mins later i received a call +
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Richard Croft
(@RichardCroft12) reported
@O2 Hi is there an issue with your network? 2nd day of problems, not specific to any area, I'm a driver, yesterday Stoke, Derby, Mansfield, Burton, today London.
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Claire Vinall-Smith
(@cutemaggot) reported
Appalling customer service @O2. All I want is to get my account sorted. Been with you 20 years before even o2 and being treated like this. No wonder people are leaving. Disappointed that I’ve given you so much money over the years when you don’t appreciate loyalty
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Marc Gray
(@Warren1Point) reported
@O2 I called this morning, all I got was an agent telling me that as I was not at my home postcode o2 couldn't be responsible for the loss of service. I would like to hear what it is o2 intend to do to compensate us & what about older & vulnerable people who rely on their mobiles?