O2 Outage Report in Hillingdon, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hillingdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Hillingdon, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, Southall, London, Wandsworth, Paddington, Fulham, Hayes, Hounslow, Surbiton, Wembley, Richmond, Merton, Ealing, Barnet and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Southall |
Internet | |
| London |
Internet | |
| Southall |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hillingdon, England
Latest outage, problems and issue reports in Hillingdon and nearby locations:
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Azhaar Ashraf
(@azhaarashraf) reported
from
Kingston upon Thames, England
@O2 Can you please help me as I can't send you a direct message
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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marc foley ⚒
(@marcwhufc) reported
from
Mill Hill East, England
@O2 you doing any work around N11 London as my signal has just vanished 😩
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Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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fiono
(@ksjsowhat) reported
from
Paddington, England
@O2 anything you can help with?
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fiono
(@ksjsowhat) reported
from
Barnet, England
@O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?
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Richard 🏳️🌈 (he/him)
(@Paul___SW18) reported
from
Wandsworth, England
Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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Shane
(@Shaneyfirkins96) reported
from
London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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Sean Flatley
(@Seanielondon) reported
from
Hounslow, England
@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Toan
(@Toan1Ben) reported
@O2 I've contacted you're customer services seeking a refund taken in December but I'm still waiting for it. @frustrated
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OSRS bhaskar
(@IVP_SUCKS) reported
@YamaEmilie @nathan06320834 @O2 It has network status page witch says the network can get busy in the area, no when it will be fixed, been a few weeks, ohter networks Don't have this problem
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God only
(@YamaEmilie) reported
@IVP_SUCKS @nathan06320834 @O2 Oh maybe someone should then introduce something like maybe to tackle issues like that in case can be a contributing factors
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Ojeaburu Stephen
(@stevicoos) reported
@O2 Good afternoon O2. Am Stephen Ojeaburu with phone number 07423124389 which I was force to use your sim due to Virgin media that I bought. I have 2 issue, first is with the contract, we agreed to keep my number and also to continue paying 10£ that I was paying
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Queenie Mag
(@queenie_mag) reported
@O2 Just had the most amazing customer service from Saffora on your helpline today. Thank you 🙏
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Steve Bentley
(@sdb) reported
@o2 do I really need an email, SMS and app push alert telling me that my bill - which is paid by Direct Debit and identical to every other month - is ready? A heads up if it's unusually high makes sense, but 3 separate notifications about a non issue?
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💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
@O2 I can't do anythin as saying no sim/no service, so phone only workin on wifi for things
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Gogger
(@Gogger16) reported
@O2 @AndrewD1553 There's no actual info on this link about how to make a complaint! Scammers!
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Ojeaburu Stephen
(@stevicoos) reported
@O2 I must not be debited wrongly or I pick up this issue legally
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Benjamin Yeoman
(@BenjaminYeoman7) reported
@O2 hi, always seem to be having trouble with the signal, completed contract back in Jan ‘ 23 still having issues with signal etc can this be looked into please. Thanks