O2 Outage Report in Hillingdon, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Hillingdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hillingdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Hillingdon, England
The most recent O2 outage reports came from the following cities: Hammersmith, Maidenhead, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Barnet, Kensington, Bushey, Hounslow, Chesham, Ealing, and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 1 day ago |
|
Hammersmith
|
Internet | 2 days ago |
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Maidenhead
|
Internet | 4 days ago |
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Wembley
|
Internet | 4 days ago |
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Hammersmith
|
Internet | 7 days ago |
|
Wandsworth
|
Internet | 8 days ago |
Community Discussion
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O2 Issues Reports Near Hillingdon, England
Latest outage, problems and issue reports in Hillingdon and nearby locations:
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Federica Parise (@cityposer) reported from Brentford, England@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Richard 🏳️🌈 (he/him) (@Paul___SW18) reported from Wandsworth, EnglandHey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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marc foley ⚒ (@marcwhufc) reported from Mill Hill East, England@O2 you doing any work around N11 London as my signal has just vanished 😩
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Robert Balaam (@RobertBalaam) reported from Southall, England@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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Robert Balaam (@RobertBalaam) reported from Southall, England@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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Sean Flatley (@Seanielondon) reported from Hounslow, England@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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Lord Bartlett-Davis (@BartlettDavisUK) reported from Kensington, EnglandThanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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Federica Parise (@cityposer) reported from Kensington, England@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England@O2 Can you please help me as I can't send you a direct message
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Neil Higley (@NeilHigley) reported from Royal Kensington and Chelsea, England@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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Robert Balaam (@RobertBalaam) reported from Wandsworth, England.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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B o b M a s s i e (@bobmassie01) reported from Worcester Park, England@O2 Disney+ £2 off offer not working
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Lou93x⚒️ (@louwhu16) reported from Worcester Park, England@O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.
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Federica Parise (@cityposer) reported from Brentford, England@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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John Francis William Apted (@SwissFrankIsGon) reported from Kensington, England@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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Savio (@savio_metal17) reported from Brentford, England@O2 I can’t get the Amazon prime offer. Please help
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Federica Parise (@cityposer) reported from Brentford, England.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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Robert Balaam (@RobertBalaam) reported from Wandsworth, England@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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fiono (@ksjsowhat) reported from Barnet, England@O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ash (@ashmahmoodroch) reported@O2 Whatever. Another 3 days of constant holding wish I have never ever dealt with 02 worst company ever
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Luna. 🌙💙 (@LunaJay505) reportedtfw I had to disable 5G on a 5G enabled phone just to get some stable service @O2 beg you fix 5G
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Clive Austin (@cliveaustin2) reportedAbsolutely disgraceful customer service from @O2. 5 days been trying to sort a problem, 5 hours + overall on the phone and still not resolved. Phone been put down on me, lied to, on hold for hours, transfered here and there. They won't be getting my customer when this is sorted.
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Matty Denners (@Denner7s) reportedAnyone else having issues sending emails on iPhone? I’m on @O2
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𝔉𝔞𝔦𝔱𝔥 (@misshuncho_) reported@O2 Yes everywhere. Told me to reset my phone with airplane mode on then off etc and that it will be back to normal after a few minutes ... it’s been over a week. Fix it please.
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RK (@Beyondtrans) reported@O2 customer services seems to have disappeared into thin o2. Please don’t blame Covid.
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Melissa Handford (@MelHandford) reported@O2 it seems impossible to speak to anyone for an answer on where my phone is which I am paying for yet have been without a phone for a week. Poor customer service, help required pls
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Scam Likely (@robWVLD) reported@Reece_Bullock @O2 You can dispute your credit card charges... visa/MC ALWAYS choose the customer. Say they weren’t authorized purchases
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ClairesJourney (@JourneyClaires) reported@O2 is there an issue with signal today? I've not had any signal this afternoon.
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Rafi (@rafiuddin2508) reported@O2 I am trying to reach out to customer care, none of the options working at the moment, IVR is detecting my response but disconnecting the call after few seconds. Online webchat is not giving an option to start the chat, myo2 app on phone same issue