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O2 outages and service status in Hillingdon, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Hillingdon, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received Jul 3, 4:37 PM GMT+1.
  • 43% Phone (43%)
  • 29% Internet (29%)
  • 14% Total Blackout (14%)
  • 14% Wi-fi (14%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hillingdon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hillingdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hillingdon, England

The most recent O2 outage reports came from the following cities: Richmond, Hounslow, Ruislip, Harrow, Teddington, Hammersmith, Brentford, and Beaconsfield.

CityProblem TypeReport Time
Richmond Total Blackout 3 days ago
Hounslow Internet 4 days ago
Ruislip Phone 5 days ago
Harrow Internet 5 days ago
Teddington Phone 11 days ago
Hammersmith Wi-fi 16 days ago

Nearby cities with recent reports

Richmond

1 recent signals

3 days ago
Hounslow

1 recent signals

4 days ago
Ruislip

1 recent signals

5 days ago
Harrow

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hillingdon, England

Latest outage, problems and issue reports in Hillingdon and nearby locations:

  • Macgregor11
    Glenn macgregor (@Macgregor11) reported from Harrow Weald, England

    @O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now

  • StephsBubble
    Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀

  • Vagabond1107
    ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-

  • NeilNutbeam
    Neil Nutbeam (@NeilNutbeam) reported from Hillingdon, England

    @O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @O2 will I get final bill? I’ve loved to another network and want to cancel direct debit

  • maryhippychick
    m a r y (@maryhippychick) reported from Hounslow, England

    @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

  • depeare
    Steve Depeare (@depeare) reported from Ealing, England

    @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

  • henna_macarena
    hen (@henna_macarena) reported from Richmond, England

    @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

  • JamesElston3
    James Elston (@JamesElston3) reported from Hammersmith, England

    @plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time

  • RobertBalaam
    Robert Balaam (@RobertBalaam) reported from Southall, England

    @O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩

  • SuarezFusters
    Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint

  • johnsheppard71
    John Sheppard (@johnsheppard71) reported from Chalfont Saint Peter, England

    @O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .

  • brineferry
    HeHymn ³⁰ (@brineferry) reported from Brentford, England

    @O2 are you broken

  • tony1945
    Tony Crean (@tony1945) reported from Richmond, England

    @NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...

  • JoeAchilles
    Joeachilles.com (@JoeAchilles) reported from Denham, England

    Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡

  • mblair35
    Matthew Blair (@mblair35) reported from Kingston upon Thames, England

    @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

  • esrose2003
    Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

  • esrose2003
    Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • hanmark
    hanmark (@hanmark) reported

    @TomTugendhat @O2 @EE Tom doesn't use bike lanes or crossings so nobody else should be able to. Tom likes to show off that he lives in a more expensive area than you but thinks your tax should solve his connectivity problems. Tom hasn't heard of broadband or WiFi. Don't be like Tom.

  • amerali
    amerali (@amerali) reported

    @TomTugendhat @O2 @EE WiFi on tgv is awful. I've never been able to work.

  • feliciavcartier
    Felicia Van Cartier (@feliciavcartier) reported

    @O2 Shame you have a **** network at home @o2. When are you actually going to do something about that???

  • EX23LCL
    Sideways Tree (@EX23LCL) reported

    @TomTugendhat @O2 @EE Wow it’s almost like the number of people using the network has increased dramatically but the infrastructure isn’t being built to keep up?

  • Aulternator
    Aulternator (@Aulternator) reported

    @O2 I’m trying to spend money on an additional product and you can’t take my money ?? Issue logged 25/06 still no contact, what a great business model you have !!

  • Lynnbo5
    Lynnbo (@Lynnbo5) reported

    @O2 if i have 7 days to change my mind on a phone purchase online, why have i just been told, after less than 24 hours, that you are not able to cancel the order? The phone has not despatched.

  • London__Smoke
    Smoke 🇬🇧 🇺🇦 🇮🇱 (@London__Smoke) reported

    @AnythingRugbyy @EnglandRugby @O2 Shame it's not capped for Kenners though. Either way MS15 isn't the problem at all here. Tom Curry must be praying for death or the beach and Ford probably needs a break also.

  • ebisham
    Clifton (@ebisham) reported

    @TomTugendhat @O2 I was on the top of Leith Hill on Sunday you could see for miles in every direction but no signal at all. It’s a combination of nimbys objecting to phone masts and unwillingness to invest. Direct to mobile Starlink will buck their ideas up.

  • _DanWest
    Dan (@_DanWest) reported

    @O2 no mobile phone network is extremely slow today data barely working in some of the areas I’ve been to this morning. What’s going on?

  • bigcash1717
    Rico (@bigcash1717) reported

    @O2 Hi O2. Could someone please ask the Complaints Team to review complaint reference C-2805267674? The complaint was acknowledged on 29 May with a 28-day investigation timeframe, but I've not yet received a substantive response despite following up by email. Thanks.