O2 outages and service status in Hillingdon, England

Problems in the last 24 hours in Hillingdon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hillingdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Hillingdon, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, Hammersmith, Maidenhead, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Barnet, Kensington, Bushey, Hounslow, Chesham, and Ealing.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	3 days ago
Hammersmith	Internet	5 days ago
Hammersmith	Internet	6 days ago
Maidenhead	Internet	7 days ago
Wembley	Internet	8 days ago
Hammersmith	Internet	11 days ago

Community Discussion

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O2 Issues Reports Near Hillingdon, England

Latest outage, problems and issue reports in Hillingdon and nearby locations:

• 
  imad el maoed (@imad_el_maoed) reported 25 seconds ago from Paddington, England

  @O2 @BradleyClark10 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

• 
  abena (@itsnadine_) reported 6 minutes ago from Harrow Weald, England

  @O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help

• 
  BrianJThompson8 (@BrianJThompson8) reported 11 minutes ago from Barnet, England

  @ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them

• 
  Conleth Kane (@ConlethKane) reported 12 minutes ago from Hounslow, England

  I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 15 minutes ago from Southall, England

  @O2 I need a customer call back please.

• 
  imad el maoed (@imad_el_maoed) reported 16 minutes ago from Paddington, England

  @O2 @CarolineLiggins You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

• 
  Alex (@Alx_R_M) reported 22 minutes ago from Paddington, England

  @O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou

• 
  𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported 25 minutes ago from Richmond, England

  @jlo_conductor @O2 I have signal with O2 in Richmond ...

• 
  Tom Byford (@tombyford) reported 26 minutes ago from Paddington, England

  @_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle

• 
  💟 (@ShahlaaTahira) reported 34 minutes ago from Hillingdon, England

  If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness

• 
  James Robey (@jamesrobey1990) reported 35 minutes ago from Wandsworth, England

  @O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.

• 
  Charlene (@Peachey_79) reported 39 minutes ago from Wandsworth, England

  @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

• 
  Alison Burns 💃🏻💋 (@AlisonBurnsy) reported 46 minutes ago from Borehamwood, England

  @O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£

• 
  Sean Parry (@SeanEdwardParry) reported 48 minutes ago from Wandsworth, England

  @O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!

• 
  m a r y (@maryhippychick) reported 50 minutes ago from Hounslow, England

  @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

• 
  Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported 57 minutes ago from Kensington, England

  @No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.

• 
  Samantha Blandy (@26samb) reported 58 minutes ago from Kingston upon Thames, England

  @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

• 
  hen (@henna_macarena) reported 58 minutes ago from Richmond, England

  @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

• 
  Gianluigi PAGHI (@Gigiryche) reported 58 minutes ago from Harrow Weald, England

  Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.

• 
  m a r y (@maryhippychick) reported 60 minutes ago from Hounslow, England

  @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  london (@londondines) reported 4 minutes ago

  @elise_john85 @O2 I’ve had this problem for 2 weeks. They simply do not care #badcustomerservice

• 
  𝐑𝐈𝐀𝐍𝐍𝐀 ✨ (@RiannaNaomi) reported 5 minutes ago

  @O2 @Neens233 You didn’t answer the question. I’m experiencing the same issues with your app and I’m unable to pay my phone bill.

• 
  Félim Doyle #M3HIM 🇮🇪🇪🇺🇬🇧 (@Felim_Doyle) reported 7 minutes ago

  Do @O2 5G Home Broadband devices have 4G/3G backup? Similarly, do your 4G devices have 3G backup? My home has always had variable coverage despite the surrounding area having a strong indoor and outdoor mobile signal. #5G

• 
  Matt West (@Matt_West85) reported 12 minutes ago

  @O2 shocking service. Anyone would think you would want customers to upgrade.

• 
  london (@londondines) reported 15 minutes ago

  @O2 I am busy too and need to use my phone - which I can’t, despite paying you every month, because no one wants to help me, and this has been on going for 2 weeks. How is this acceptable?

• 
  Elise (@elise_john85) reported 17 minutes ago

  So @O2 you have somehow left me with no phone signal despite saying there was an issue with my sim swap yesterday and it didn’t go through. I now have 2 phones, both with no signal for over 12 hours 😠😠

• 
  Danielle McNerney (@dmcnerney123) reported 21 minutes ago

  @O2 New phone and SIM arrived today (wanted a new number) and the SIM isn’t working. Do I need to do something to activate it? If i do a SIM Swap, will that keep my previous number (which isn’t what I want?) #o2 #help

• 
  Angela Atkinson (@Anjelica1956) reported 24 minutes ago

  @MarkKeenan5 @O2 I'm going to jump from O2 soon as I get round to it because their network has, in recent weeks, turned to crap. They tell me it's resolved but it's not. I too have been with since forever.

• 
  Dave Payn (@payn_dave) reported 24 minutes ago

  Thank you @EE for responding. @O2 and @Three - improve your customer service.

• 
  M for Marek (@VicDaBMX) reported 27 minutes ago

  @O2 Provide stable and consistent broadband connection, backed by customer service that delivers on its promise - oh, and maybe somebody that you can understand when talking to them... Unlike @virginmedia