O2 outages and service status in Hillingdon, England

Problems in the last 24 hours in Hillingdon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hillingdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hillingdon, England

The most recent O2 outage reports came from the following cities: Hammersmith, Ruislip, Slough, and Hounslow.

City	Problem Type	Report Time
Hammersmith	Internet	3 days ago
Hammersmith	Total Blackout	4 days ago
Hammersmith	Internet	8 days ago
Hammersmith	Total Blackout	10 days ago
Hammersmith	Phone	12 days ago
Hammersmith	Total Blackout	12 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Hillingdon, England

Latest outage, problems and issue reports in Hillingdon and nearby locations:

• 
  ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported 40 seconds ago from Hammersmith, England

  @O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 8 minutes ago from Southall, England

  @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

• 
  Robert Balaam (@RobertBalaam) reported 9 minutes ago from Southall, England

  @O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!

• 
  Chris sweet (@poundland_thor) reported 10 minutes ago from Richmond, England

  It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

• 
  Federica Parise (@cityposer) reported 10 minutes ago from Brentford, England

  .@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?

• 
  Nina Van Driel (@ninavdbennett) reported 10 minutes ago from Windsor, England

  @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

• 
  Robert Balaam (@RobertBalaam) reported 11 minutes ago from Southall, England

  @O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩

• 
  Damian Davis (@DamianPDavis) reported 11 minutes ago from Spelthorne District, England

  @paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2

• 
  Liz Rose 😍 (@esrose2003) reported 12 minutes ago from Richmond, England

  @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

• 
  Samantha Blandy (@26samb) reported 21 minutes ago from Kingston upon Thames, England

  @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

• 
  shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported 30 minutes ago from Hammersmith, England

  @O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

• 
  Liz Rose 😍 (@esrose2003) reported 37 minutes ago from Richmond, England

  @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

• 
  Savio (@savio_metal17) reported 38 minutes ago from Brentford, England

  @O2 I can’t get the Amazon prime offer. Please help

• 
  𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported 42 minutes ago from Kingston upon Thames, England

  My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

• 
  لويد سا (@iLloyd_Sa) reported 48 minutes ago from Brentford, England

  @o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.

• 
  لويد سا (@iLloyd_Sa) reported 49 minutes ago from Hillingdon, England

  @O2 It’s doesn’t help!!!!! It’s getting frustrating day by day been with @02 nearly 7 years and it’s getting worst day by day. No proper coverage. There’re much better network providers in the U.K. that provide better network and customer services it’s time to make a change!!!!!!!

• 
  Katherine Stephens (@love_kittyket) reported 53 minutes ago from Hillingdon, England

  Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

• 
  💜💚Care Campaign For The Vulnerable💚💜 (@CCTVinCare) reported 54 minutes ago from Gerrards Cross, England

  @O2 amazing customer service experience on your 202 called MARCO. 🙏

• 
  Elaine Sheppard (@ElaineHenesy1) reported 57 minutes ago from Watford, England

  @O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud

• 
  Sachin Kumar (@sachink0201) reported 59 minutes ago from Brentford, England

  @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lizrichards24 (@SonyRichards4) reported 3 minutes ago

  Here we go again, unable to cancel an old SIM card from @O2 and @virginmedia

• 
  Paul Curry (@Paulc2nd) reported 3 minutes ago

  Just hung up on an offshore call centre for @O2 who wouldn't listen. She was wanting screenshots of my issues I am experiencing with the app and website and wanted to try and diagnose it. I explained it would be easier to talk to someone in the U.K. who has the @O2 app so they

• 
  Palestine Action Supporter🇵🇸✊🇱🇧 #FYEM💰🍑 (@Bliadhnaichean) reported 3 minutes ago

  ...And, will we get compensation/reimbursement for lack of Text Service @giffgaff/@O2 ? 🤔

• 
  @No1sunkfarmer ©️ (@no1sunkfarmer) reported 5 minutes ago

  @wheat_daddy @agricontract @O2 Go anywhere in the world and the signals on mobiles is never an issue, come back to blighty and you may aswell throw your phone in the nearest skip bin. It's a massive scam where you're obliged to pay a fortune for a service that doesn't work..it's not just 02 it's all of them.

• 
  pete (@shade1964) reported 8 minutes ago

  @O2 ME19 and ME20 areas are shocking their seems to be no point being with o2 if you can’t make and receive calls or get online it’s 2026 ffs you report it and it’s the same excuse we aware of a problem and we are trying to fix it but it never seems to happen !!!!!

• 
  R (@Rah333m111) reported 8 minutes ago

  @O2 @virginmedia spent months trying to resolve incorrect default from Jan 2026.Multiple complaints have been incorrectly closed/ignored/been passed between departments. No deadlock letter closed my complaint without addressing my response. @LutzSchueler help! Comp unacceptable!

• 
  Tom Weller (@TWeller96) reported 9 minutes ago

  Avoid using @O2 for your phone! Issue raised over 5 months ago and still not sorted. So much for O2 Priority. Look elsewhere!

• 
  dale clarke (@daleclarke1980) reported 12 minutes ago

  @mattstingray @O2 Don’t worry your bill will go up by £4 in April and they tell you it’s to improve service! Had better signal in 🇧🇬, 🇪🇸, 🇨🇭 and 🇫🇷 off the local providers than I do with one of the main players in 🇬🇧

• 
  Lauren (@Halbutt) reported 16 minutes ago

  @O2 Also trying to change my surname and your website won't let me upload my marriage certificate, even though it's in jpg. My local store in Romford wouldn't help at all.

• 
  Dan Hicks (@itshicms) reported 18 minutes ago

  4/4 bars and 4G.. yet nothing is working.. @o2 you need to absolutely sort your **** out.. i’m paying for **** all clearly.. oh, i’m outside aswell, i’d understand if it was inside but no, fill everything and outside and i’ve got nothing. utterly useless