O2 Outage Report in Hillingdon, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hillingdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Hillingdon, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Southall, Merton, Ealing, Hayes, Barnet, Uxbridge, Feltham, Walton-on-Thames and Chesham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Southall |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hillingdon, England
Latest outage, problems and issue reports in Hillingdon and nearby locations:
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Corina Wieland
(@CorinaWieland) reported
from
London, England
@O2 I have called O2 several times and also chatted online to a few people (Nooruddin for example).I also spoke to the 3rd party which don’t care and to the police which are busy with bigger problems.What it comes down to is YOU are charging me, and I am YOUR costumer
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Corina Wieland
(@CorinaWieland) reported
from
London, England
@VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
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لويد سا
(@iLloyd_Sa) reported
from
Brentford, England
@o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.
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Ali Malik
(@Ali_Malik) reported
from
London, England
The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2
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Alex Murray
(@alexmurray12) reported
from
Hillingdon, England
@O2 I now have no data signal at home, I’m having to piggy back off an EE signal from someone else’s phone, why does this keep happening! #o2
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Jane Slade
(@Retiremove) reported
from
Wandsworth, England
@O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.
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Lynsey White
(@LynseyWhite2) reported
from
Wandsworth, England
@O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice
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لويد سا
(@iLloyd_Sa) reported
from
Hammersmith, England
@o2 can you fix your network in @westfeild #London as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90 pcm and you don’t get basic networks. Not a happy customer anymore.
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Wandsworth, England
@SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei
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John Sheppard
(@johnsheppard71) reported
from
Chalfont Saint Peter, England
@O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .
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Damian Davis
(@DamianPDavis) reported
from
Spelthorne District, England
@paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2
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Stella Leung
(@StellaWYLeung) reported
from
Wandsworth, England
@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
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لويد سا
(@iLloyd_Sa) reported
from
Hillingdon, England
@O2 It’s doesn’t help!!!!! It’s getting frustrating day by day been with @02 nearly 7 years and it’s getting worst day by day. No proper coverage. There’re much better network providers in the U.K. that provide better network and customer services it’s time to make a change!!!!!!!
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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Tim Cawte
(@timlimbim) reported
from
Maidenhead, England
Wow @O2 honestly cannot believe how poor your service was this evening. Incompetent advisor with seemingly unusable (almost useless) systems. #complaint #poorservice
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Holly ✌🏼
(@hpatterson91) reported
from
Kensington, England
@O2 I always have signal and 4g problems in london. I have 1 bar and intermittent 3G at all times in my house in Clapham it’s so frustrating !!
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Neil Nutbeam
(@NeilNutbeam) reported
from
Hillingdon, England
@O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish
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Nasira
(@NasiraKasmani) reported
from
Maidenhead, England
@O2 unbelievable service from the #CustomerService agent today, so rude lady called Ambreen kept speaking over me. Unacceptable that staff have the audacity to speak to customers in such a manner and instead of resolving an issue escalate it to another level. Who do I complain to
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Abigail Brady
(@abigailb) reported
from
Wandsworth, England
@O2 Hi, i’m not an idiot - I’m a software engineer - I know it didn’t come *from* you. Nonetheless it was relayed *by* you. It shouldn’t have been, because you shouldn’t accept text messages for relay that appear to be from banks unless you can verify that they really are.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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izzy 🧣🌻
(@halloizzy) reported
@O2 hello, I’m a final year uni student who’s just tested positive for covid 😭 currently experiencing wifi issues in my flat, do you do any discounts for data that I could buy for a week or something? I have online lectures & it’s a really important time of the year 💔
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Sam Liverpool
(@sam29663452) reported
Being billed £52 for an upgrade that @O2 cancelled. Their customer services not doing anything about it. Sending this on the the FCA had enough
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Lauren 🌹
(@LaurenRose94_) reported
@O2 hello, I placed an order yesterday, the money has been taken but I never received a confirmation email, please could you confirm if it’s gone through and when I can expect it please?
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Sharon
(@SharonKaurDay) reported
@O2 I tried to move over to you, but my sim still hasn’t arrived 7 days later! But my number has still been ported to this missing sim so I’ve been uncontactable for 5 days now!! I’ve spoken to multiple people to cancel my port in, but to no avail. Not a good start at all O2!
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Lauren Gray
(@Lozzy106) reported
@O2 o2 are absolutely shocking they won’t help me to reinstate my services untill full amount is paid im a single mum with a 2 year old I can’t be with out a phone the person on the phone was very rude not happy I don’t recommend
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vikkikc
(@Kaur13Mrs) reported
@cafeyn_uk @O2 i thought i activated my freebie (for 6 months) with cafeyn but when i try to login in it just says its been used but then on my cafeyn account is says theres no subscription
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Catherine Lorimer
(@CatherineLorim5) reported
@O2 I went into one of your shops for a charger and ended up with a new phone! Fantastic customer service, your staff moved everything from my old phone to my new one, one very happy customer!
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Andrew Griffin 🇬🇧
(@lofc1971) reported
@O2 do you have issues in the IG6 area I have had very limited service at home and work for the last 3-6 months ???
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Stephanie Miller
(@smx91x) reported
@O2 Payments are up to date, it’s just cutting off completely no dial tone or anything .. signal and 4g showing as normal so don’t understand what’s happening with it
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Rob
(@Yesitsrobharvey) reported
Anyone hear use @o2 for their phone network? Considering a change. What are @ThreeUK and @VodafoneUK like these days?