O2

O2 Outage Report in Hillingdon, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hillingdon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hillingdon, Greater London, England 11/26/2025 09:55

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hillingdon, Greater London, England

The most recent O2 outage reports came from the following cities: London, Wembley, Richmond, Hounslow, Hammersmith, Southall, Merton, Ealing, Hayes, Barnet, Uxbridge, Feltham, Walton-on-Thames and Chesham.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomWembley Total Blackout
United KingdomLondon Phone
United KingdomWembley Total Blackout
United KingdomLondon Phone
United KingdomRichmond Phone

Community Discussion

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O2 Issues Reports Near Hillingdon, England

Latest outage, problems and issue reports in Hillingdon and nearby locations:

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

  • JoshBates Josh (@JoshBates) reported from Paddington, England

    @O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?

  • LairdDourka Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Nicolanoodle Nicola Fish 💙 (@Nicolanoodle) reported from Richmond, England

    @O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.

  • phillipsc Fr Chris Phillips SSC (@phillipsc) reported from Brentford, England

    Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

  • poundland_thor Chris sweet (@poundland_thor) reported from Richmond, England

    It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Hounslow, England

    @O2 Phone masts are down at my work and home so not good.

  • brineferry HeHymn ³⁰ (@brineferry) reported from Brentford, England

    @O2 are you broken

  • poundland_thor Chris sweet (@poundland_thor) reported from Richmond, England

    @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

  • paul_a_lewis Paul Lewis (@paul_a_lewis) reported from Barnet, England

    @O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx

  • JdR_Tech Jacqueline de Rojas CBE (@JdR_Tech) reported from Taplow, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • ElaineHenesy1 Elaine Sheppard (@ElaineHenesy1) reported from Watford, England

    @O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud

  • RuthHolliday13 Ruth Holliday (@RuthHolliday13) reported from Hammersmith, England

    Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • bedefeltham Bede Feltham 💙 (@bedefeltham) reported from Esher, England

    @O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx

  • katyhall26 Katy Hall (@katyhall26) reported from Hammersmith, England

    Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

  • ChristianRad Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • fbateallthepies Dowsey (@fbateallthepies) reported from Wandsworth, England

    @O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2

  • Amalik7991 Amalik799 (@Amalik7991) reported from Kingston upon Thames, England

    @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CalumBrannan Calum (@CalumBrannan) reported

    @e_hemmings @O2 Doesn’t fix the fact I’m thousands of miles away and can’t access a service I’m paying for because O2 don’t give a s**t :)

  • helenmc46972890 Helen Mrs Happy (@helenmc46972890) reported

    Very unhappy customer @O2 got great deal in January,my bill was up by £9 this month and the woman I spoke to this morning has no idea for the conversation I had in January #nothappy #advice

  • thepublocal TP (@thepublocal) reported

    @kevlott @O2 That's coz I can't get signal to book an appointment

  • Haydogtravelman Hayden Singleton (@Haydogtravelman) reported

    @O2 Are you actually working on getting one....or is it a possibility that will never happen. We would rather the honest truth

  • garfster2609 Gareth Cornelius (@garfster2609) reported from City of Kingston upon Hull, England

    @O2 service issues on Kingswood, Hull, HU7. What’s the timeline for fixing

  • SagheerAslam27 Sagheer Aslam (@SagheerAslam27) reported

    @O2 why can I not get in contact with your customer service team? I have called twice and held on for an hour both times and then cut off both times. All I want to do is set my direct debit back up which you cancelled on your side. I really don't have the time for this..

  • RachelM36413667 Rachel Morgan (@RachelM36413667) reported

    @O2 we are experiencing loss of mobile data again due to a faulty mast for the second time in as many months. Last month it took 7 days to resolve this time you are saying its going to be another 3 before you update us. What's your policy on not providing a service we are paying?

  • thepublocal TP (@thepublocal) reported

    Why is the O2 4G signal in Southampton City Centre so crap @o2?!!

  • lwescott Lewis (@lwescott) reported

    Why are @O2 so useless, new iPhone on Thursday and is still doesn’t work. Go into the shop and they have to call the same Customer Service line as us which we’ve been on hold to for over an hour!?

  • HobbitsWife Hobbits Wife 💙 @hobbitswife@mastodon.me.uk (@HobbitsWife) reported

    @O2 Hubbie received a red letter from you having moved to a new provider. He spoke to you directly & you said you take the final payment by DD. I know you won’t discuss it with me, but we’re disgusted with the way you treat your now ex-customers. Doesn’t make him want to return!