O2 Outage Report in Hillingdon, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hillingdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Hillingdon, Greater London, England
The most recent O2 outage reports came from the following cities: London, Paddington, Fulham, Hayes, Hounslow, Surbiton, Hammersmith, Wembley, Richmond, Southall, Merton, Ealing, Barnet, Uxbridge and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Paddington |
Total Blackout | |
| London |
Total Blackout | |
| Fulham |
Phone | |
| Hayes |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hillingdon, England
Latest outage, problems and issue reports in Hillingdon and nearby locations:
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Sally Gilchrist
(@SallyGilchrist1) reported
from
Wandsworth, England
@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
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💜💚Care Campaign For The Vulnerable💚💜
(@CCTVinCare) reported
from
Gerrards Cross, England
@O2 amazing customer service experience on your 202 called MARCO. 🙏
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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Emlyn Akoto-Dwemoh
(@EmlynAD) reported
from
Esher, England
@O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?
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Gavin 🇺🇦
(@Gavlar321) reported
from
Wandsworth, England
@ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Susan Catton
(@susancatton1955) reported
from
Amersham, England
@keelokeelo @O2 I have the same issue and have just spoke to Customer Services who were unable to give me any explanation!!!
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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Emlyn Akoto-Dwemoh
(@EmlynAD) reported
from
Esher, England
@O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Kensington, England
Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
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Jeetesh Luhar
(@Indian_Thriller) reported
from
Iver Heath, England
Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service
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Sheena Watts
(@Sheena81) reported
from
Kensington, England
@MoneySavingExp Is this every network? @O2
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
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Stephanie Addington
(@AddingtonSteph) reported
from
Richmond, England
.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom
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Matt Gauntlett
(@MattGauntlett) reported
from
Watford, England
@O2 I need help ASAP please
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 will I get final bill? I’ve loved to another network and want to cancel direct debit
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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LalaK
(@lnksav) reported
@O2 @O2 this is the third day of not being able to receive texts and calls - is there any update at all? The service status still says "there's an issue with the mast" but thats it - really disappointing as members of my family haven't been able to get in touch
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Rachel Krengel
(@RachelKrengel) reported
@O2 Well today I found out that all the customer service agents assurances that they would do so, try and get the parcel to me asap and let me know just... Didn't happen. Apparently the parcel is just going back to o2 and nobody did anything.
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Darren
(@Darren77686554) reported
@O2 So I tell O2 that my Sim isn’t working as they failed to port my previous number over in over 2 weeks. I eventually get a reply to say they need me to confirm identity by providing code number they have texted me. HELLO don’t they realise I can’t receive if sim not working!!!
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James
(@JustPikachoo) reported
@O2 @tescomobile @giffgaff 2. As such, I've asked if it possible for a list of third-party businesses that use the O2 cellular network, and hopefully we can start a process of elimination in that approach. A lot of the reports online suggest that it is a 'live call', meaning that it is a real person on the
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Liam Spink
(@L_Spink) reported
@MDavidson5 @O2 Hi Matthew, please let me know if O2 do not sort this out quickly for you. I’ve been thinking about joining them recently but if their service isn’t up to scratch I won’t bother. Thankyou buddy.
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Alison
(@IvyMustela) reported
@ianmx5 @O2 Sorry to hear that @ianmx5. I've been with O2 for years and years, never a problem before. Now I'm seriously considering cancelling my order and walking away when my contract is up. All I want is a vague idea of when I'll get my phone.
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blondie
(@scot_lass) reported
@O2 part 2. on 202 number said it was down yesterday and also couldn’t help what does my husband need to do to get this help ? Now it’s saying the QR code on the esim pack is not working it’s a joke tbh
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LalaK
(@lnksav) reported
@O2 4th day of phone mast not working (previously tweeted) and there are no updates for my area. What am I paying for!? So disappointing, such a waste of money.
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Justin Diamond
(@JustinDiamond16) reported
@O2 @O2 I did try the 8 other networks but know of them would give me any signal is there away to report it so it can be looked at so it don’t happen in future travels?
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Justin Diamond
(@JustinDiamond16) reported
@O2 I’m in the US and I got a text saying I can only send texts and use internet but I can’t use phone calls because I’m connected to AT&T any help