O2 Outage Report in Hillingdon, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Hillingdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hillingdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Hillingdon, England
The most recent O2 outage reports came from the following cities: Hammersmith, Maidenhead, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Barnet, Kensington, Bushey, Hounslow, Chesham, Ealing, and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 2 days ago |
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Hammersmith
|
Internet | 3 days ago |
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Maidenhead
|
Internet | 4 days ago |
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Wembley
|
Internet | 5 days ago |
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Hammersmith
|
Internet | 8 days ago |
|
Wandsworth
|
Internet | 9 days ago |
Community Discussion
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O2 Issues Reports Near Hillingdon, England
Latest outage, problems and issue reports in Hillingdon and nearby locations:
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Ealing, EnglandI will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞
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Amalik799 (@Amalik7991) reported from Kingston upon Thames, England@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
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Chris sweet (@poundland_thor) reported from Richmond, England@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Nicola Fish 💙 (@Nicolanoodle) reported from Richmond, England@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
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Bede Feltham 💙 (@bedefeltham) reported from Esher, England@O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx
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Ari Gork (@arigork) reported from Barnet, England@O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?
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Ben Marshall (@marshallb60) reported from Kingston upon Thames, England@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
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Chris sweet (@poundland_thor) reported from Richmond, EnglandIt is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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Fr Chris Phillips SSC (@phillipsc) reported from Brentford, EnglandHello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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Katy Hall (@katyhall26) reported from Hammersmith, EnglandVery unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Hounslow, England@O2 Phone masts are down at my work and home so not good.
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Josh (@JoshBates) reported from Paddington, England@O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.
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Paul Lewis (@paul_a_lewis) reported from Barnet, England@O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx
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Jacqueline de Rojas CBE (@JdR_Tech) reported from Taplow, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Marcus (@Marcus_dd1) reported from Southall, England@O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please
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Elaine Sheppard (@ElaineHenesy1) reported from Watford, England@O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud
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Geoff Adams-Spink (@GAdams_Spink) reported from Harrow Weald, EnglandSo, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.
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Ruth Holliday (@RuthHolliday13) reported from Hammersmith, EnglandStill within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great
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Dowsey (@fbateallthepies) reported from Wandsworth, England@O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stéphanie C (@Stephke_C) reported from Newhaven, England@O2 Can you please help? I just upgraded, requested a sim swap, device still says “no service” but both devices old and new have all details/apps and can still message from both. What do i need to do? Can i wipe the old device? Remove sim?
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Suzanne Harris (@karatesuzanne) reported@O2 please help! I moved home to Canada in May, notification given in June for my mobile & last payment made to O2 in July - but you've taken a further payment in August! I cannot contact customer support by phone. Please advice how I get refunded! Thank you!
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Sean Calvert (@seancalvert1) reported from Southend-on-Sea, England@O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?
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Mimi 808 (@Mimi8178662) reported@normafoulds @O2 This is soo true, they mis sold me an upgrade! Awful customer service, after several years of loyalty. What a shame. All they care about it making money and treat their customers like crap.
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Mimi 808 (@Mimi8178662) reported@Karryn66859901 @O2 @o2 customer service is on existent
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Laura 🦋 (@LaraNi87) reported@O2 hello! I have an Apple Watch from you and cannot get my data to connect since I got a replacement phone from you. It says you contact o2 and quote code 14? Please help. Thanks
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Samantha (@Samantha_J83) reported@O2 Not managed a call at all. It never connects, just makes 3 beeps and cuts, goes back to Home Screen
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davidpatrick (@davidpatrick) reported@O2 Thanks will try it out and see what happens. I’m assuming it’s something with the phone as not hearing anyone else having issues.
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Daniel Duckworth (@Duckyxl16) reported@O2 i have wrote several emails to yourselves about the defaults you have put on my credit file. You have admitted liability but im still awaiting further communication from you. You send a pre-generated email saying 5 days its been longer than that! Wasnt even a customer
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Iain J 🇪🇺💙 #StillEuropean (@Photo_Iain) reported@O2 I left thankfully, after less than 6 months, returning to my previous operator. My final bill should have contained a refund for an unwanted extra. No surprise it didn't arrive, every single day on the network was just another up-selling opportunity as far as @O2 was concerned.