O2 Outage Report in Hillingdon, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hillingdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Hillingdon, Greater London, England
The most recent O2 outage reports came from the following cities: Ealing, Hammersmith, London, Southall, Wandsworth, Paddington, Fulham, Hayes, Hounslow, Surbiton, Wembley, Richmond and Merton.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Phone | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Phone | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hillingdon, England
Latest outage, problems and issue reports in Hillingdon and nearby locations:
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marc foley ⚒
(@marcwhufc) reported
from
Barnet, England
@sally290718 @O2 @02 I’m phoning them back tomorrow and doing that shit service though xx
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MSYENHA
(@MSYENHA) reported
from
Wandsworth, England
@O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@O2 when are u gonna fix the blooming mast in edgware it's been days without signal
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James Elston
(@JamesElston3) reported
from
Hammersmith, England
@plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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peter
(@peter33266430) reported
from
Slough, England
@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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Joeachilles.com
(@JoeAchilles) reported
from
Denham, England
Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻
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marc foley ⚒
(@marcwhufc) reported
from
Barnet, England
@o2 your service has been shocking nearly 2 weeks and my daughters Apple Watch for Xmas not here. Now by all accounts best to start the order again as will be quicker and wait a week for deposit to be put back in my account 🤬 look at your dm’s I’m in them 2 replies so far 🙄
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Lyndall
(@LyndallAnn) reported
from
Ealing, England
One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog
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Dré
(@daktadre) reported
from
Merton, England
@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
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Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
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shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️
(@vodaka_orange) reported
from
Hammersmith, England
@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@O2 this is a joke my signal is pants i better get money off my bill looks like ill be saying good bye when my contract us up your a joke
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Jade Wheatley
(@JadeWheatley_) reported
from
Paddington, England
Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mel
(@fortis_semper) reported
@O2 Nope, I did switch the number across to O2 from Virgin PAYG but that was back in January 2022 I think. No changes to the account as I haven’t even been able to sign in recently as the texts don’t come through 😞
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𝔈𝔵𝔱𝔯𝔞𝔬𝔯𝔡𝔦𝔫𝔞𝔦𝔯𝔢
(@breezymate) reported
New customer in @o2 and already having issues...
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Paul Anderson 💫🪐
(@acereject) reported
@Ginger_Tucci @O2 Drives me mental that I have absolutely no signal around Central Station radiating out about three blocks. And signal drops out significantly on the rail route around Uddingston and Bellshill.
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Vicky 💙🌈
(@VickyPaver) reported
Wonder why it’s so easy to spend money with @O2 but you need 4 hours and a degree to return an item and change a SIM to pay as you go? Keep getting passed for pillar to post with their messaging service and sit for 25-30 mins on hold on the phone to get nowhere. 😮💨😡😤
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its me maybe
(@JB007700007) reported
@365johnsonTmr @EnglandRugby @O2 I don’t dislike Farrell at 10 but he’s got into a habit of kicking in the opposition 22 even with overlaps. As a centre he’s poor. He’s not quick, certainly isn’t a carrier who’ll suck in a defence and make ground to get over the gain line. He doesn’t bring anything in that spot.
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Jay
(@join4te) reported
@O2 Day 105 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Paul Foreman
(@pauljames87) reported
@O2 im trying to order a 5G sim... I can only seem to order 4G sims. Could you help. Just want to move my number to a sim (currently e sim) ready for new phone.
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Elissia
(@Elissia07577506) reported
@virginmedia @TheBHF @O2 Shocking customer service after being a loyal customer for nearly 20 years have now cancelled #noloyalty
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Keef
(@Kelar71) reported
from
Chippenham, England
45 minute wait to speak to @O2 on phone then cut off. Rubbish service. Sort it out!
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Alex
(@nomdecuisine) reported
Pro tip: don't ask @O2 for a better deal on your current tariff. You'll end up getting your number changed without permission, and @O2 will flat-out refuse to change it back. You'll end the day not being a customer of @O2 and having to find service from another provider.