O2 Outage Report in Hillingdon, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hillingdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at O2
O2 is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Hillingdon, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hendon, Ealing, Slough, Hampton, Uxbridge, Fulham, Barnet, Teddington, Weybridge, Radlett, Hounslow, Chesham, Feltham and Finchley.
City | Problem Type | Report Time |
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Phone | ||
Phone | ||
Internet | ||
Total Blackout | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hillingdon, England
Latest outage, problems and issue reports in Hillingdon and nearby locations:
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Emma Trainis (@emmatrainis) reported from Shenley, England
@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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Sachin Kumar (@sachink0201) reported from Brentford, England
@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
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Patrick Keyte (@PatrickKeyte) reported from London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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siege (@siegeism) reported from London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Nick Shuttleworth (@nickshuttle) reported from Ealing, England
@O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.
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Jay S. (@J5752x) reported from Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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Ari Gork (@arigork) reported from Barnet, England
@O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.
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Tom Mytton (@TMytton90) reported from Wandsworth, England
@O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed
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Steve Depeare (@depeare) reported from Ealing, England
@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
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David (@daveya90) reported from Wandsworth, England
@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
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Nina Van Driel (@ninavdbennett) reported from Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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daisy (@daishughes) reported from Kingston upon Thames, England
@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Stephanie Bennett (@StephsBubble) reported from Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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siege (@siegeism) reported from London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Stephanie Bennett (@StephsBubble) reported from Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before
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Ari Gork (@arigork) reported from Barnet, England
@EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈 (@Kierbro) reported from London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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hedara (@hedaramusic) reported from Hammersmith, England
@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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Sarah 🧡 (@MissusWebb) reported from Burnham, England
Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emily W (@ejw1601) reported
Looking at a THIRD week of no mobile signal from @O2 . Brilliant.
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James (@jimmyteeeeee) reported from Lancaster, England
@O2 Not really. My issue is completely resolved. Thank you.
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Daryl 🏳️🌈 (@docleeworthy) reported
Hello @O2, I need some assistance frlm you: someone has been using one of your numbers to derail a complaint I have with @SP_EnergyPeople - I'm not a customer of yours but can you help me if I provide the offending telephone number to you privately?
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Yeti (@yetiayrshore) reported
@O2 @Joker58669051 Troon has had no useable signal of any kind all day as well.
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wife seeker (@Kewjonrichard) reported
@tframe @O2 They don't want know if your pay as you go they emailed me if I take out direct debit that will fix mast signal. Like how do method of payment affect bad mast. I have cancer I can't use phone to be heard now after buying O2 phone £344 Sept 2001
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wife seeker (@Kewjonrichard) reported
@davidjs_uk @O2 Send them a complaint by email keep it when you get deadlock report them to ombudsman. You can email your MP to get them involved and email national and local newspapers. In my case they discriminate me denying voice call because im pay as you go they say go debit they fix it
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wife seeker (@Kewjonrichard) reported
@Mr5_Fox @O2 Be are if you complain bad service they say if your unhappy go elsewhere and your left. With your new O2 phone £344 and unused vouchers
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Jacqui Dempsey (@DempsyJacqui) reported
Never use @o2 again. 1 hour and 30mins to get through to someone. Rude incompetent. Lazy. No wonder @ee are the better provider
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♪Parky♪ YOLO (@Parky999) reported
@O2 issue in lanark ML11 Area cant seem to take incoming or make outgoing calls on and off.
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Joker Bear (@Joker58669051) reported
@O2 is your device currently down in Glasgow? When I disconnect from WiFi I have zero signal??