O2 outages and service status in Hillingdon, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hillingdon, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jul 24, 5:51 PM GMT+1.
- Internet (50%)
- Total Blackout (25%)
- Phone (25%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hillingdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hillingdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hillingdon, England
The most recent O2 outage reports came from the following cities: Hammersmith, Slough, Hounslow, Richmond, Ruislip, Harrow, Teddington, and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Total Blackout | 1 day ago |
|
Slough
|
Phone | 1 day ago |
|
Hounslow
|
Internet | 3 days ago |
|
Hammersmith
|
Internet | 15 days ago |
|
Richmond
|
Total Blackout | 22 days ago |
|
Hounslow
|
Internet | 23 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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O2 Issues Reports Near Hillingdon, England
Latest outage, problems and issue reports in Hillingdon and nearby locations:
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Liz Rose 💙 (@esrose2003) reported from Richmond, England@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
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Fr Chris Phillips SSC (@phillipsc) reported from Brentford, EnglandHello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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Conleth Kane (@ConlethKane) reported from Hounslow, EnglandI’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, EnglandHey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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Savio (@savio_metal17) reported from Brentford, England@O2 I can’t get the Amazon prime offer. Please help
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Jose Suarez (@SuarezFusters) reported from Ealing, England@O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.
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Katherine Stephens (@love_kittyket) reported from Hillingdon, EnglandTrying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Federica Parise (@cityposer) reported from Brentford, England@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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hedara (@hedaramusic) reported from Hammersmith, England@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported from Richmond, England@jlo_conductor @O2 I have signal with O2 in Richmond ...
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Robert Balaam (@RobertBalaam) reported from Southall, England@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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m a r y (@maryhippychick) reported from Hounslow, England@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England@O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -
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Simon 'Whippet'.. (@s_reynolds808) reported from Kingston upon Thames, EnglandTrying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins
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Sarah 🧡 (@MissusWebb) reported from Burnham, England@O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻
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Jonny Harris 🇬🇧 (@thespacedmonkey) reported from Ealing, EnglandUnbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.
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Dré (@daktadre) reported from Spelthorne District, EnglandIs anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple
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Nicola Fish 💙 (@Nicolanoodle) reported from Richmond, England@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
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Chris Reed (@chris_reed) reported from Hillingdon, England@O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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sharon walsworth (@shamawal) reportedO2 are the worse network only interested in screwing as much as possible out of people!!!!!! @O2
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Mitch Hirsty (@mitchhirsty) reported@andrevella @bencrolla @O2 I was hoping that would’ve worked for me when they came through on the 14th, but unfortunately I got the same errors. It’s abysmal. 2026, IT department can’t create a payment link for me to use 🙄 customer since BT Cellnet days & I’m shocked at the lack of customer service
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cody haine (@codyhaine91) reported@SkimoBeats @O2 Good luck when you eventually get it.. I got a galaxy 8 classic mobile data and I accidently downloaded the sim plan for my phone instead of watch and they have completely refused to help me sort it so my watch straight up is a clock when I go on runs.
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Stuart Semple (@StuartSemple85) reportedBeen in Crete for the last 2 weeks including trips off the coast and up the mountains and I had full signal and 5g…return home and not even 3 miles from Ayr and I’ve practically got to hang out the window. Why is our infrastructure so poor? @O2 @Ofcom @scotgov
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ALADDIN_1978 (@ALADDIN_1978) reported@O2 Problem fixed 7:30 pm , problem identified 7 pm . Everything is ok.
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Elodie Genest (@ElodieGenest) reported@O2 I am currently in the USA and received a message about roaming charges ending on the 20th. I am a Virgin Media Volt customer and should have O2 Travel Inclusive Zone. Can you please confirm my account is set up correctly so I don't get charged tomorrow?"
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Jordan J MacGeever (@j_macgeever) reported@DelBoy80s @EnglandRugby @O2 Facts. **** him off
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ian (@iandavidandrino) reportedThe O2 app is the worst app I’ve ever used @O2
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C Kelly (@WriterCkelly) reported@O2 I have an existing contract with you.I want to purchase a phone for an O2 SIM given to me by an O2 store.Your online system will not take my payment (funds are there, authorised in app).Your customer service can't find the phone I've picked.noone can take my money apparently
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mysteriousgal (@mysteriousgal) reported@Michelle3882977 @O2 Hi Michelle - Have you managed to get this resolved yet? I have been experiencing the same issue as you & @O2 customer service seems to have no clue what to do. There are numerous reports of this issue since June so I don't know why they haven't resolved it yet.