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O2 outages and service status in Hillingdon, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Hillingdon, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • The most recent signal from this area was received Sep 10, 8:36 PM GMT+1.
  • 69% Total Blackout (69%)
  • 15% Internet (15%)
  • 15% Phone (15%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hillingdon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hillingdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hillingdon, England

The most recent O2 outage reports came from the following cities: Hammersmith, Uxbridge, Ruislip, Slough, and Hounslow.

CityProblem TypeReport Time
Hammersmith Total Blackout 2 days ago
Uxbridge Phone 4 days ago
Hammersmith Total Blackout 4 days ago
Hammersmith Total Blackout 4 days ago
Hammersmith Total Blackout 4 days ago
Hammersmith Internet 9 days ago

Nearby cities with recent reports

Hammersmith

4 recent signals

2 days ago
Uxbridge

1 recent signals

4 days ago

Community Discussion

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O2 Issues Reports Near Hillingdon, England

Latest outage, problems and issue reports in Hillingdon and nearby locations:

  • henna_macarena
    hen (@henna_macarena) reported from Richmond, England

    @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

  • marshallb60
    Ben Marshall (@marshallb60) reported from Kingston upon Thames, England

    @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

  • cityposer
    Federica Parise (@cityposer) reported from Brentford, England

    @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

  • hedaramusic
    hedara (@hedaramusic) reported from Hammersmith, England

    @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

  • nickshuttle
    Nick Shuttleworth (@nickshuttle) reported from Ealing, England

    @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

  • depeare
    Steve Depeare (@depeare) reported from Ealing, England

    @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

  • ConlethKane
    Conleth Kane (@ConlethKane) reported from Hounslow, England

    I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

  • thespacedmonkey
    Jonny Harris 🇬🇧 (@thespacedmonkey) reported from Ealing, England

    Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.

  • richardmorrisuk
    Richard Morris (@richardmorrisuk) reported from Richmond, England

    Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

  • julie_virgo1
    julie virgo (@julie_virgo1) reported from Croxley Green, England

    @O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲

  • DenisField
    Denis Field (@DenisField) reported from Richmond, England

    As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.

  • esrose2003
    Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

  • Katie_Lewis_
    𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

  • mblair35
    Matthew Blair (@mblair35) reported from Kingston upon Thames, England

    @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

  • AikSaath
    Aik Saath (@AikSaath) reported from Slough, England

    @sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍

  • misterscoop
    Darren Boyle (@misterscoop) reported from Brentford, England

    @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

  • smileyyearwood
    Send News!☝🏾🇧🇧 #StopTheCoup 🌹 (@smileyyearwood) reported from Harrow Weald, England

    I've decided to hang onto my @HuaweiMobileUK P30 Pro until the next gen of 5g phones. Was going to take an @O2 deal but it only shows 4g and says you'll then need to take a new chip and contract for 5G not guaranteed you'll pay the same price. A lot of 1st adopters are screwed.

  • love_kittyket
    Katherine Stephens (@love_kittyket) reported from Hillingdon, England

    Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

  • RuthHolliday13
    Ruth Holliday (@RuthHolliday13) reported from Hammersmith, England

    Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

  • StephsBubble
    Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jmcconville710
    jmcconville710 (@jmcconville710) reported

    @O2 morning , need help with an invoice/bill I have received which is strange as I’m not an o2 customer.

  • sianymarv
    Siany 💙🧵👨‍👩‍👧‍👦🐈NHS 🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@sianymarv) reported

    @O2 possibly the worst messaging chat bot EVER!!! Grrrrrr 😖

  • londonlaraine
    Laraine Kempster (@londonlaraine) reported

    Beyond Disgusting and Disgraceful cus service. 3 days trying to sort out SIM NOT PROVISIONED.Just spent £17 on Landline and guess what? We'll call you within 3 days. If you're thinking of coming over to o2. Just DON'T @O2

  • mclarnonc
    Christopher McLarnon (@mclarnonc) reported

    @O2 dreadful service today and yesterday as I tried to resolve a faulty iPhone 17 bought on 19 July. This phone, one of 4 on my account, has a H/W problem but you are refusing to send me a replacement device. Why?

  • CharlieIDIC
    IDIC (@CharlieIDIC) reported

    @O2 are the worst left us with no working phones because their eSIM activation isn’t working and they said click here then logged off for the night

  • markfrancis1968
    mark francis (@markfrancis1968) reported

    @O2 yet another letter from a debt collector from a account linked to my number We’ve agreed this is a fraudulent account Despite you telling me you’ve sorted the problem imagine my shock

  • R_Joseph13
    Richie Joseph (@R_Joseph13) reported

    @O2 @O2 - Even though I was supposed to be disconnected, you took £17.99 and I spent more than an hour, with the worst colleagues based from India who had no clue what they are doing. Simply the worst customer service bar none.

  • jhargie4
    john (@jhargie4) reported

    @o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.

  • HausofCharlie
    Charlie’s Haus (@HausofCharlie) reported

    Can you fix the Adela O2 priority presale? @O2

  • i_Charizard
    Monk (@i_Charizard) reported

    @virginmedia and @O2 are killing me. 14 hour shift and I get home and my WiFi isn't working and it's taken me 25 mins to send this tweet cos o2s network is shite