O2 Outage Report in Shenley, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (43%)
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Internet (31%)
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Total Blackout (21%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Hemel Hempstead, Uxbridge, Greenford, London, Wealdstone, Hackney, Barnet, Enfield Town, Muswell Hill, Bushey, Hatfield, St Albans, Harringay, Waltham Forest and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Internet | |
| Uxbridge |
Phone | |
| Greenford |
Phone | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Alec
(@alechendry) reported
from
Camden Town, England
@fortheride @O2 Also, try taking your network selection off automatic, and switching to AT&T, I generally find them better - but results may vary depending on pairing agreements.
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Ashley
(@AshleyLlewellyn) reported
from
Barnet, England
I have before, but I keep getting told there is no issue with the mast. Or use WiFi, or get a new sim. I just want to be able to use my phone, thinking about ditching you guys and going to @O2 might get a signal and a betting offer on s phone.
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@thebrownvixen @O2 It’s the worst
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Stephen Kingsley
(@StephenKingsley) reported
from
Islington, England
@O2 No response on Saturday and don’t understand a three letter message today - a long time for an automated service not to be working correctly.
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#HellomynameisPaul
(@PaulWRamsay) reported
from
London Colney, England
Really bad service from @O2, having calls from a shop to pressure into upgrades, no really clarity when calling 202 to ask what’s going on-I think I need a new network!
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Enda Guinan
(@endaguinan) reported
from
Islington, England
@O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.
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Jon.
(@jonnyrotton1989) reported
from
Islington, England
Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems
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Dimitris A.
(@Greekphotoguy) reported
from
Tottenham, England
@LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!
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David Donnelly
(@gigsmad) reported
from
Camden Town, England
@O2 Went to shop to collect my phone, they were great at helping to flog cases, when I asked for help to set up, their WIFi is rubbish. I just spent a lot off money FFS!
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@Armaanilyas2 @O2 It’s so crap!
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Dave
(@stourdave) reported
from
London Colney, England
@O2 How did this shit happen
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Send News!☝🏾🇧🇧 #StopTheCoup 🌹
(@smileyyearwood) reported
from
Harrow Weald, England
I've decided to hang onto my @HuaweiMobileUK P30 Pro until the next gen of 5g phones. Was going to take an @O2 deal but it only shows 4g and says you'll then need to take a new chip and contract for 5G not guaranteed you'll pay the same price. A lot of 1st adopters are screwed.
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Ravi Dheer
(@RaviDheer) reported
from
London Colney, England
@O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.
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banafsheh
(@banafshbanafsh) reported
from
Waltham Abbey, England
@TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x
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Ana Maria 🇨🇴
(@callmechinkyy__) reported
from
Islington, England
The worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
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Dimitris A.
(@Greekphotoguy) reported
from
Tottenham, England
Dear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.
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Dave
(@stourdave) reported
from
Tottenham, England
@O2 Yes #stop please **** off with this shit. I only accidentally liked your ad while I was scrolling and you've bombarded me ever since. Your signal is shit anyway.
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Andrew Irwin
(@AndrewTRIrwin) reported
from
London Colney, England
@EmmaShubrook @O2 Agreed. I have no signal at all
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie
(@ComeOnFella_) reported
@O2 Your customer service is a joke. I’ve had to message yourselves on here, the app and then eventually got through on the customer service line to enquire about my upgrade as it’s been over a month and a half without an update now I’ve been sent the wrong phone, it’s ridiculous
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Katie ✨
(@foxinthemist) reported
@EmilyMorritt @O2 Uhhhh… @O2? Why you lettin a sis down like this? 🥺
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Point Of Intersect-Technology X Humanities
(@EntrepreneursXb) reported
HipCounsel: RT @dkinnear: Genuine problem. Genuine question. Does anyone in the UK know how to get their UK @O2 sim to call out to the US? Never had this from US to UK with @Verizon - or the number of their customer service. Thks! #legaltech
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Alli Segosime Razak
(@razak_alli) reported
Over 20mins of intl calls & @giffgaff charged me less than £2. I don't miss the DARK days when @O2 will charge me £5 4 calls not up to 5mins. Plus a very stressful customer service. @O2 legit charged £15 and gave me 15G😭. A week later giffgaf offered 100G for £20. DARK DAYS
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Kenneth
(@That_K_Show) reported
@O2 You've the worst customer service! automated call service that cuts out at key info & then cuts you off. If it's not that it's then because your network is terrible, & your online "support" is even worse 2hrs wasted & my overcharge query still unanswered #poorcustomerservice
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Ben lavington
(@Benlavo) reported
@O2 i work in Canterbury, postcode CT2 0BW but signal is always patchy. Is there any improvements in that area due to be Made
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Laura
(@Bun_80) reported
Have received the worst customer service from @O2 I have 2 phone account under my name. Tried to upgrade they paid off the wrong number. Now they won’t give me my money back. Been trying for 5 weeks and still nothing. Ombudsman now involved!!! Don’t use @O2
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Dizzy Squirrel Limited
(@DizzySquirrelUK) reported
@O2 @virginmedia - Hi, having difficulty getting the Volt benefits applied to an o2 and VM account. Am already an o2 and VM customer but after buying a new iPhone I’ve been told I’m now not eligible!?. Can you assist?
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Don't Have Nightmares...
(@DntHavNigtmares) reported
@O2 Aye, fantastic but you've still not replied to the original tweet; Is it appropriate behaviour for a member of your payment management service to tell you that your family could pay your late bill, while you've been seriously ill in hospital?
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DPDgroup
(@DPDgroup_news) reported
@nafia_g @O2 Hello. We’re sorry to read this, if you are having issues with the delivery of a parcel, please contact us via direct message so we can assist you. Kind regards