O2

O2 Outage Report in Shenley, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shenley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shenley, Hertfordshire, England 12/13/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shenley, Hertfordshire, England

The most recent O2 outage reports came from the following cities: London, Hackney, St Albans, Enfield Town, Hertford, Islington, Waltham Cross, Wembley, Hemel Hempstead, Barnet and Uxbridge.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Phone
United KingdomSt Albans Phone
United KingdomLondon Total Blackout
United KingdomEnfield Town E-mail

Community Discussion

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O2 Issues Reports Near Shenley, England

Latest outage, problems and issue reports in Shenley and nearby locations:

  • peterives50 Peter Ives (@peterives50) reported from Enfield Lock, England

    @O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡

  • VictoriamariaC Victoria Clarke (@VictoriamariaC) reported from Walthamstow, England

    @O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479

  • Atanvarne ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England

    @O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from London Colney, England

    Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.

  • brettriot Brett (@brettriot) reported from Camden Town, England

    @O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?

  • ksjsowhat fiono (@ksjsowhat) reported from Barnet, England

    @O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • DavidHHeadley David Henry Headley (@DavidHHeadley) reported from Islington, England

    That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @O2 your 4G service in London is absolutely dire currently. And you’ve just put my price up for the privilege of it.

  • atkin_julie julie atkin (@atkin_julie) reported from Islington, England

    O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2

  • davidluxton99 David Luxton (@davidluxton99) reported from London Colney, England

    Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order

  • chris_reed Chris Reed (@chris_reed) reported from Hillingdon, England

    @O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?

  • cove123 mark nicolson (@cove123) reported from Welwyn Garden City, England

    @O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor

  • fierce_unicorn 🦄 (@fierce_unicorn) reported from Enfield Lock, England

    @O2 merlin pass code is not working, can you help?

  • MANLIKENAIJA NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England

    @O2 worst bloody network on the planet 6 FREAKING MONTHS I HAVE NOT BEEN ABLE TO USE MY PHONELINE DIE TO A MAST PROBLEM AND I AM STILL FORCED TO PAY FOR IT AND THEN HAVE TO PAY FOR ANOTHER NETWORK SIM JUST TO STAY AFLOAT KMT NEVER AGAIN

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area

  • gadgetgem Gem (@gadgetgem) reported from Barnet, England

    Missed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • drjase007 Jason Price (@drjase007) reported

    @O2 You should have kept TuGo running until it was 100% ready. All my banking requires SMS authentication. I do not receive any phone signal inside my house. Its annoying I have to go outside in all weathers just to get a simple code.

  • CJ_LCFC Crazy James (@CJ_LCFC) reported

    @O2 why is it so difficult to talk to someone at your company like I really want to leave this network provider !!!

  • YusufPonders 𝚈𝚞𝚜𝚞𝚏 𝙿𝚘𝚗𝚍𝚎𝚛𝚜 (@YusufPonders) reported

    @O2 I'd rather not to be honest. Sick of talking to your customer service at this point.

  • HolgerHke Holger (@HolgerHke) reported

    @CrossCountryUK @GeospatialC Thanks for the quick reply, I have done. If we mean it with working from everywhere- we really need to improve…there is no mobile signal (@O2) for large parts either. #Metaverse not quite…. Really friendly staff though and great views (it was the 8:12 from Bhm btw)

  • JonIngarfield Jon Ingarfield (@JonIngarfield) reported

    @O2 It’s a new sim that came with the phone. I’ve set everything up, I’m just not getting any network.

  • Zarajf Zara.F (@Zarajf) reported

    @O2 why does your online shop show a a phone in stock, but when you actually order you get an email telling you its not and there will be a delay getting it to you. It would be helpful to your customer if they had this info before committing to the purchase. Bad form O2

  • Gksharkar Gk (@Gksharkar) reported

    @virginmedia @O2 I am with virgin nearly 8 years but still struggling. Everyday network drops and customer service is rubbish. Never get any solution what they promise all the times

  • goodcoatsthese Roop999 (@goodcoatsthese) reported

    Hey @O2 Why not change your name to FO2 to better reflect your customer service?

  • KeithHumphreys Keith Humphreys (@KeithHumphreys) reported

    @O2 I’m in Spain. My iPhone will not access the Internet or send txt messages. Mobile data and Data roaming are both on. Help please as the Contact Us on MyO2 isn’t working for me

  • YusufPonders 𝚈𝚞𝚜𝚞𝚏 𝙿𝚘𝚗𝚍𝚎𝚛𝚜 (@YusufPonders) reported

    Honestly, why is it a consistent theme that customer service rarely gives good service. @O2 & @virginmedia whenever I have to contact you a 2 min job becomes an all day thing, people hang up on me, make me wait unreasonable amounts of time & talk to me like crap. I hate it.