O2 Outage Report in Shenley, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, St Albans, Hackney, Camden Town, Barnet, Harringay, Hemel Hempstead, Welwyn Garden City and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| St Albans |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Camden Town |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
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O2 Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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Lord Shaun O’Brien 🇺🇦
(@lordshaun_) reported
from
London Colney, England
The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs
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Calvin Laurenson
(@CalvinLaurenson) reported
from
London Colney, England
@O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting
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Andy Denial 📸
(@NorthernlyExpo) reported
from
Islington, England
@O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.
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Josh
(@JoshBates) reported
from
London Colney, England
@O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x
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Gary Webb
(@garywebbTHFC) reported
from
St. Stephen, England
2/2 @O2 promise to call you back, but as yet nothing, they promise to escalate to a manager, but surprise they don’t call you back either, their Twitter also ignores your serious concerns.Think seriously before choosing @o2 if there’s an issue THEY don’t seem to care! @VMO2News
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UnhappyHoopla
(@Palouisea) reported
from
Shenley, England
@VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss
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Paul Lewis
(@paul_a_lewis) reported
from
Barnet, England
@O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
Camden Town, England
@O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Jeetesh Luhar
(@Indian_Thriller) reported
from
Iver Heath, England
Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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A1NOS
(@a1_nos) reported
from
Hemel Hempstead, England
Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌
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Daniel Appelquist
(@torgo) reported
from
London Colney, England
Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.
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Matt O'Connor
(@Mattoco) reported
from
St Albans, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Aurélien
(@aur_elien) reported
from
Hackney, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Matt Gauntlett
(@MattGauntlett) reported
from
Watford, England
@O2 I need help ASAP please
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Miss Wotless
(@misswotless1) reported
from
London Colney, England
Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Ashley Leggett
(@ashley_leggett) reported
from
London Colney, England
@O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria
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Gary Webb
(@garywebbTHFC) reported
from
St. Stephen, England
1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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You planned this
(@_i4ani) reported
@connordoner @O2 I have just been on the phone to O2. They have told me that message should not be there. I have been out of the area where the mast is working and still no service.
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Helen Waring
(@nellw) reported
@O2 less than fab customer service-hour and 6 (so far) customer service agents to cancel a SIM I don’t want (in the 14 day cooling off period).Highlight:”Let me just read my notes to see what to do…(several minutes later/hold music)oh hang on, someone else will have to do it!”
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sharon brynin
(@sharonbrynin) reported
@O2 Yes , no signal what so ever!
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Srikant Ravuri
(@rsrikigrps) reported
@O2 Is anyone actually looking into this? or do you think you are providing the best service that you can? I am very surprised that a leading n/w provides such appalling service. What does it need to get a response?
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Alex
(@alexandra_7) reported
My parents, stuck in Florida have had no power, water, internet & only patchy phone service. I've sorted lots out for them this week and have had to phone my mum to tell her where to go for water and supplies. @O2 have just msgd her saying it's £2 per minute to RECEIVE calls. UMM
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ZoAndArrow
(@zo_and_arrow) reported
@O2 why isn’t my e-sim working in Australia please? I was told that I can use my plan for free in Australia because I’m a volt customer. My husband’s sim is working fine. I’m lucky that I bought a PAYG 3 sim to use in Singapore that still has some data left
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Phil Wright
(@transparenceweb) reported
@O2 Help! Im trying to unlock a SIM on a new phone. I have 2 options, text or online through swapmysim – which sends a security text. The sun is inactive so I can neither send nor receive texts.
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Donna Webster
(@iamdonnawebster) reported
@O2 The service in my area M28 has been down for a couple of weeks now. Can you please advise when the mast will be fixed.
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Alex
(@alexandra_7) reported
@o2 is there anything you can do to help with this? Are your charges still applicable in natural life threatening disasters like this? Please help, she's now freaking out about her bill as we assumed it was free.
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Richard Fox
(@richardfox92) reported
@virginmedia @O2 Also why is this happening on your site "Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit." everytime I click on a link.