O2

O2 Outage Report in Shenley, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shenley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shenley, Hertfordshire, England 12/07/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shenley, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Islington, Hackney, London, Waltham Cross, Wembley, Hemel Hempstead, Barnet and Uxbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Internet
United KingdomHackney Internet
United KingdomLondon Phone
United KingdomWaltham Cross Internet
United KingdomLondon E-mail
United KingdomHackney Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Shenley, England

Latest outage, problems and issue reports in Shenley and nearby locations:

  • Gigiryche Gianluigi PAGHI (@Gigiryche) reported from Harrow Weald, England

    Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.

  • PaulMacca1976 Paul McCaffrey (@PaulMacca1976) reported from Islington, England

    People be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service

  • CerviF Fran (@CerviF) reported from Walthamstow, England

    I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.

  • Bex_Stinson BEX (@Bex_Stinson) reported from Camden Town, England

    Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it

  • iDaffySB Daffy (@iDaffySB) reported from Hackney, England

    Dear @O2, I’m having problems paying my bill, please help..

  • ukcomic Jeff Stevenson (@ukcomic) reported from Hillingdon, England

    @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

  • phillipsc Fr Chris Phillips (@phillipsc) reported from Camden Town, England

    @O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.

  • iDaffySB Daffy (@iDaffySB) reported from Hackney, England

    @O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!

  • BrianJThompson8 BrianJThompson8 (@BrianJThompson8) reported from Barnet, England

    @ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them

  • AFCAMDEN AFCAMDEN (@AFCAMDEN) reported from London Colney, England

    @SkyNewsBreak Would cancel my contract with @O2 immediately if they did.

  • ShahlaaTahira 💟 (@ShahlaaTahira) reported from Hillingdon, England

    If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness

  • ScottCanEat ScottCanEat (@ScottCanEat) reported from London, England

    Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

  • AddictiveColors Addictive Colors (@AddictiveColors) reported from London Colney, England

    @O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s

  • MJPalmer84 MJ Palmer - Mr Gay England 2020 Finalist (@MJPalmer84) reported from Islington, England

    The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    @O2 when are u gonna fix the blooming mast in edgware it's been days without signal

  • AEgbuonu ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England

    @O2 sort your cancellation team and phone problem out. #poorcustomerservice

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TorneyRhona Rhona Torney (@TorneyRhona) reported

    @O2 having great trouble trying to migrate a number onto a new account and cancel a contract. Seems 02 happy enough to keep charging but not cancelling.

  • Smithy737 ⚽️🏴󠁧󠁢󠁥󠁮󠁧󠁿🔰Ashley Smith🔰🏴󠁧󠁢󠁥󠁮󠁧󠁿⚽️ (@Smithy737) reported

    @O2 I need to discuss a phone number on my account. Can’t get past the automated service.

  • maccajacobson Macauléy Jacobson (@maccajacobson) reported

    @O2 I have placed the new SIM in to my S21. Can not make any calls. Its states "not registered on Network". What does this mean?

  • aloftus1rf adrian james loftus (@aloftus1rf) reported

    @O2 hi could you DM email address of your Uk CEO please,your customer service/complaint section are having problems sorting out my problem,unbelievably you are trying to contact me on a disconnected phone,

  • aloftus1rf adrian james loftus (@aloftus1rf) reported

    @O2 @comedycrowdtv Hi could you please let me know the email for your CEO,as your customer service/complaints team seem to be struggling,you have today wrote telling me you will disconnect a disconnected number,as I haven’t been answering the disconnected number

  • ShelleyWSmith2 Shelley W Smith (@ShelleyWSmith2) reported from Milford Haven, Wales

    @O2 no service for almost a week! Mast problems, why is it taking so long to fix, is it being fixed. My contract expires 8 Feb, not a good time for you to leave me in the lurch!

  • MCrackberry Michael Crackberry (@MCrackberry) reported

    @O2 since last week 1-2 bar signal on postcode checker SW1P mast was down now all fine but still 1-2 bar 🙃

  • GalliShep Bearfaced biscuit burglar♿ (@GalliShep) reported

    @fatedfox @O2 Getting brash now saying they're part of telecoms companies but I guess they've played so long with pretending to be Microsoft! I'll never get why they're not traced and raided.

  • Syenta1 Syenta (@Syenta1) reported

    @O2 Thanks for the reply. I am not an @O2 customer but @giffgaff however the scammer called using one of your telephone numbers which is why I tweeted you in the hope you would look into this and stop this individual from calling others and yes I understand numbers can be spoofed Thx

  • eLoadsilloader Neil Loader (@eLoadsilloader) reported

    @O2 how the hell do I get to talk to somebody???? Absolutely poor customer service!!!