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O2 Outage Report in Shenley, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Shenley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Shenley, England

The most recent O2 outage reports came from the following cities: Enfield Town, Wembley, Hemel Hempstead, Uxbridge, Greenford, Wealdstone, Hackney, Barnet, Muswell Hill, Bushey, Hatfield, St Albans, Harringay, and Waltham Forest.

CityProblem TypeReport Time
Enfield Town E-mail 4 days ago
Wembley Internet 6 days ago
Hemel Hempstead Internet 10 days ago
Uxbridge Phone 10 days ago
Greenford Phone 11 days ago
Hackney Phone 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Shenley, England

Latest outage, problems and issue reports in Shenley and nearby locations:

  • arigork
    Ari Gork (@arigork) reported from Barnet, England

    @O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.

  • JanGoodeve
    Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • appletonjack
    Jack Appleton (@appletonjack) reported from Camden Town, England

    @Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

  • lovepbx
    Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

  • Mr_Rafal
    Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    @O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.

  • arigork
    Ari Gork (@arigork) reported from Barnet, England

    @EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?

  • emmatrainis
    Emma Trainis (@emmatrainis) reported from Shenley, England

    @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

  • cheesescientist
    Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 Not working for me either.

  • arigork
    Ari Gork (@arigork) reported from Barnet, England

    @O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)

  • williamhann86
    William Hann (@williamhann86) reported from Hackney, England

    @JohnnyBooshay @O2 Sucks man!

  • Mr_Rafal
    Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?

  • Gill_Barr
    Gill Barr💙 (@Gill_Barr) reported from Islington, England

    @O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks

  • MrsScreech
    Jess (@MrsScreech) reported from Hillingdon, England

    @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

  • lovepbx
    Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 can someone from customer services contact me ... I need urgent help ... Thanks

  • TeyLove_
    T é y 🌺💜 (@TeyLove_) reported from Islington, England

    @O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????

  • lexibeqiri
    Lexi Beqiri (@lexibeqiri) reported from Barnet, England

    @O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!

  • behu91
    Ben (@behu91) reported from Hemel Hempstead, England

    @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

  • philter66
    Phil Turner (@philter66) reported from Hatfield, England

    @O2 simply dreadful customer experience tonight -felt really let down

  • Borehamwoodbine
    Woody (@Borehamwoodbine) reported from Borehamwood, England

    In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!

  • sarahbennetto
    Sarah Bennetto (@sarahbennetto) reported from Hackney, England

    @O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • helsr46
    Helen Rutherford (@helsr46) reported

    @O2 hi, the code on the 02 priority app for the Apple Music offer is not working?

  • ThoNd03
    ND03 THO (@ThoNd03) reported

    @O2 how come my wife and myself have exactly the same phones taken out with 02 on the same day, same packaging, she can never get a signal even now sat next to me why?

  • Hausology1
    We Are Haüsology🔊 (@Hausology1) reported

    @O2 your customer service has been appalling this week! Placed an upgrade order on the 13th still yet to receive any tracking information.. we’re on day 3 now and still nowhere nearer to knowing when I will receive what I paid for 🤷🏽

  • alfordScott
    Scott (@alfordScott) reported

    @O2 I'd rather just have a working network to be honest

  • twillisc
    Tom Willis (@twillisc) reported

    @O2 I’ve already seen this. I’m convinced it’s an issue with my account as my device performs well when testing with other networks a

  • NathFerguson
    Nath (@NathFerguson) reported

    @pbeaton83 @mrandrewdickson @O2 I know their signal is pretty poor everywhere U go i thought three signal was bad but o2 blows 3 out the window

  • The_Brach
    Joe Bracher (@The_Brach) reported

    @O2 I’m trying to use the free Apple Music code (as an existing customer) and it says my limit has been reached?

  • Samcalderonmoy
    Samantha Wenban (@Samcalderonmoy) reported

    @O2 How can I speak to someone?, please. It seems impossible to do live chat or call helpless now. Please help

  • AlvaroRoncancio
    Alvaro Roncancio (@AlvaroRoncancio) reported

    @O2 By do it better I mean with EE I can change my mind anytime on a handset there is no 'one time limit' or stupid returns page misleading people.

  • Roebot6
    Roebot (@Roebot6) reported

    @O2 The signal in the cf11 area of Cardiff is shocking. Has been for over a year. Can't wait for my contract to end so I can switch service providers. What a waste of money and effort. Boo