O2 outages and service status in Shenley, England

Problems in the last 24 hours in Shenley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Shenley, England

The most recent O2 outage reports came from the following cities: Enfield Town, Wembley, Hemel Hempstead, Uxbridge, Greenford, Wealdstone, Hackney, Barnet, Muswell Hill, Bushey, Hatfield, St Albans, Harringay, and Waltham Forest.

City	Problem Type	Report Time
Enfield Town	E-mail	6 days ago
Wembley	Internet	8 days ago
Hemel Hempstead	Internet	12 days ago
Uxbridge	Phone	12 days ago
Greenford	Phone	13 days ago
Hackney	Phone	16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Shenley, England

Latest outage, problems and issue reports in Shenley and nearby locations:

• 
  Paul Lewis (@paul_a_lewis) reported 3 seconds ago from Barnet, England

  @O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx

• 
  A1NOS (@a1_nos) reported 1 minute ago from Hemel Hempstead, England

  Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌

• 
  Gary Webb (@garywebbTHFC) reported 2 minutes ago from St. Stephen, England

  2/2 @O2 promise to call you back, but as yet nothing, they promise to escalate to a manager, but surprise they don’t call you back either, their Twitter also ignores your serious concerns.Think seriously before choosing @o2 if there’s an issue THEY don’t seem to care! @VMO2News

• 
  Matt O'Connor (@Mattoco) reported 6 minutes ago from St Albans, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Ari Gork (@arigork) reported 6 minutes ago from Barnet, England

  @O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?

• 
  ㄥ乇乂丨乇 (@Atanvarne) reported 9 minutes ago from Broxbourne District, England

  @O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.

• 
  Jeetesh Luhar (@Indian_Thriller) reported 10 minutes ago from Iver Heath, England

  Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

• 
  Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported 16 minutes ago from Camden Town, England

  @O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!

• 
  Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported 16 minutes ago from London Colney, England

  The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs

• 
  Matt Gauntlett (@MattGauntlett) reported 19 minutes ago from Watford, England

  @O2 I need help ASAP please

• 
  UnhappyHoopla (@Palouisea) reported 22 minutes ago from Shenley, England

  @VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss

• 
  Daniel Appelquist (@torgo) reported 23 minutes ago from London Colney, England

  Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.

• 
  Miss Wotless (@misswotless1) reported 29 minutes ago from London Colney, England

  Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back

• 
  Jonny Pugsley (@jonathonfp) reported 31 minutes ago from Camden Town, England

  @O2 your 4G service in London is absolutely dire currently. And you’ve just put my price up for the privilege of it.

• 
  Gary Webb (@garywebbTHFC) reported 41 minutes ago from St. Stephen, England

  1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont

• 
  Josh (@JoshBates) reported 46 minutes ago from London Colney, England

  @O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x

• 
  Ashley Leggett (@ashley_leggett) reported 52 minutes ago from London Colney, England

  @O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria

• 
  Calvin Laurenson (@CalvinLaurenson) reported 53 minutes ago from London Colney, England

  @O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting

• 
  Andy Denial 📸 (@NorthernlyExpo) reported 53 minutes ago from Islington, England

  @O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.

• 
  Aurélien (@aur_elien) reported 60 minutes ago from Hackney, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KevyD (@askthedood) reported 5 minutes ago

  Despite waiting far more than the 24hrs requested after porting her number over to @O2, my wife still can’t send any texts. Any ideas how to fix this please?

• 
  KevyD (@askthedood) reported 7 minutes ago

  I guess that’s a ‘no’ then @O2 unless you have a support account?

• 
  Missy Tink (@TinkMissy) reported 13 minutes ago

  @O2 Seems like a problem no one wants to address 🤔

• 
  Jim🔻⚫️ 💙 🇪🇺🏳️‍🌈 (@JimGilroy) reported 14 minutes ago

  @kohima44terry @O2 That’s terrible. The guy asked for me by my first name when I answered the call. If I’d been quick enough I should have played him by asking “Jim who?” But I just said “I know you”re scammers. Don’t call me again.” And hung up and blocked the number.

• 
  Ron "Macron" Blackman (@RonBlackman69) reported 16 minutes ago

  @O2 @Gavin7000 Same here. They got halfway through a conversation and then just ghosted me without helping. Think I’m gonna cancel my order and buy my new iphone somewhere else.

• 
  ShaVerZ™ 🇬🇧 🇺🇦 ツ (@ShaVerZ_) reported 21 minutes ago

  @O2 Is this one of your numbers '02038754174'? Not quite sure how you got my number, perhaps when I changed network, away from #O2! I left for a reason! Now with @EE and 1000x better service - the network actually works, who would have thought it!

• 
  Missy Tink (@TinkMissy) reported 25 minutes ago

  @AppleSupport @o2 been having problems connecting to the internet when I have no Wi-Fi. O2 are none responsive on the handset I’m hiring from them, is this something you could help me with please?

• 
  Haydn Eyles (@HaydnEyles) reported 28 minutes ago

  @O2 can you DM me back, few days into my contract with you and already had nothing but problems, need a resolution before I cancel within my 14 days.

• 
  Selina (@MissBeautyAdikt) reported 29 minutes ago

  @O2 I have received such appalling service from you! My phone was stolen on Saturday and it has taken you 4 days to activate my sim. Found a good deal with @SkyHelpTeam for iphone 14 pro but you aren't doing anything to keep me as a customer. I'll happily spend my money with Sky.

• 
  Tania (Ross) Williams (@Tansies) reported 31 minutes ago

  @O2 my reception is appalling and all calls are dropping. It’s been like this for weeks. I can’t even phone you to talk about it because the calls keep dropping. And there’s no one available online to chat. Please help me.