O2 Outage Report in Shenley, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Barnet, Hackney, Enfield Town, Muswell Hill, Bushey, Hemel Hempstead, Hatfield, St Albans, Harringay, Waltham Forest and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Barnet |
Phone | |
| Hackney |
Internet | |
| Enfield Town |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Raf🇵🇱🇪🇺🇬🇧🏳️🌈
(@Mr_Rafal) reported
from
Hackney, England
@O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.
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Freddie Phillips (Amanda Benson)
(@cheesescientist) reported
from
Camden Town, England
@leonrestaurants @JamesJoelDann @O2 Not working for me either.
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Gill Barr💙
(@Gill_Barr) reported
from
Islington, England
@O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks
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Freddie Phillips (Amanda Benson)
(@cheesescientist) reported
from
Camden Town, England
@leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Jess
(@MrsScreech) reported
from
Hillingdon, England
@O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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Jack Appleton
(@appletonjack) reported
from
Camden Town, England
@Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭
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Raf🇵🇱🇪🇺🇬🇧🏳️🌈
(@Mr_Rafal) reported
from
Hackney, England
I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?
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Sarah Bennetto
(@sarahbennetto) reported
from
Hackney, England
@O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.
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Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 can someone from customer services contact me ... I need urgent help ... Thanks
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Phil Turner
(@philter66) reported
from
Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)
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William Hann
(@williamhann86) reported
from
Hackney, England
@JohnnyBooshay @O2 Sucks man!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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jamesd
(@jamesdarts) reported
@O2 can't access o2 app anymore as it says i need to link my virgin id. If I try to skip it goes back to same place, if I try to link I get the verification email but the link doesn't work
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Name can't be blank
(@notready927) reported
@MattCas04807118 I remember @O2 somehow deleted all my voicemails including my late dad's voicemail when upgrading my contract. Cancelled the next day and never given them a penny since. Still hate them.
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Andrew McGovern
(@andymm1968) reported
@O2 daily 5g drop outs NN168UZ fault reported numerous times via my network app no help given last resort formal complaint to CISAS please help before I do this
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Haris
(@harisaftab07) reported
@O2 It is not my headache after 2 months to chase my bank and find a way to get my refund back. If there is no way I cannot be refunded to my original payment method without me being the customer why I wasn't being told when I bought it? The ticket is open and don't know what to do
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Chris.SE
(@ChrisAO123) reported
@O2 Why can't I post on the O2 Community? I'm logged in to it, can look at my profile etc. but can't post, all threads seem locked. Are there any staff on Community, can't see any recent posts? I can also log into My O2 account no problem.
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Fearghas’s Mum
(@fearghasmum) reported
@O2 6 year ago and yes from 02. There is no option to cancel the plan on the My O2 app
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DA
(@dan1992_dan) reported
@O2 customer service is a disgrace. All automated and then you get through to people they can’t understand what you’re saying and don’t understand situations. Piss poor cheap customer service. Sort it out
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Paige T
(@PaigeTu12059940) reported
@O2 why has my phone got zero signal at all??? Cannot use it if I am not connected to WiFi!?
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Chris.SE
(@ChrisAO123) reported
@O2 So why isn't there a BIG UNMISSABLE NOTICE over there to that effect? I would have thought it a priority to get it up and running asap. This just looks like more incompetence by back office staff since the VM merger, lots of stuff broken all over the place or not working properly
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Purpleparrotuk
(@purpleparrotuk) reported
@O2 you have known for over 2 months now that you are emailing me someone else’s bills and correspondence. Yet I am still getting them with personal information. I don’t even have an account with you. This is a serious issue.