O2

O2 Outage Report in Shenley, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shenley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shenley, Hertfordshire, England 11/29/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shenley, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Hackney, London, Wembley, Hemel Hempstead, Barnet and Uxbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Phone
United KingdomLondon Phone
United KingdomHackney Phone
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomWembley Total Blackout

Community Discussion

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O2 Issues Reports Near Shenley, England

Latest outage, problems and issue reports in Shenley and nearby locations:

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @O2 your 4G service in London is absolutely dire currently. And you’ve just put my price up for the privilege of it.

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area

  • lordshaun_ Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported from London Colney, England

    The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs

  • cove123 mark nicolson (@cove123) reported from Welwyn Garden City, England

    @O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • torgo Daniel Appelquist (@torgo) reported from London Colney, England

    Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.

  • garywebbTHFC Gary Webb (@garywebbTHFC) reported from St. Stephen, England

    1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont

  • atkin_julie julie atkin (@atkin_julie) reported from Islington, England

    O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2

  • davidluxton99 David Luxton (@davidluxton99) reported from London Colney, England

    Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order

  • Atanvarne ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England

    @O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from London Colney, England

    Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.

  • DavidHHeadley David Henry Headley (@DavidHHeadley) reported from Islington, England

    That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • garywebbTHFC Gary Webb (@garywebbTHFC) reported from St. Stephen, England

    2/2 @O2 promise to call you back, but as yet nothing, they promise to escalate to a manager, but surprise they don’t call you back either, their Twitter also ignores your serious concerns.Think seriously before choosing @o2 if there’s an issue THEY don’t seem to care! @VMO2News

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?

  • fierce_unicorn 🦄 (@fierce_unicorn) reported from Enfield Lock, England

    @O2 merlin pass code is not working, can you help?

  • MattGauntlett Matt Gauntlett (@MattGauntlett) reported from Watford, England

    @O2 I need help ASAP please

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • Stasisesque Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • gadgetgem Gem (@gadgetgem) reported from Barnet, England

    Missed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • EvidencePlzz EvidencePlz (@EvidencePlzz) reported

    @SamPlan16007005 @virginmedia @O2 Use cable then. 20 quids from amazon for a 30 metre cable. Problem solved

  • Jamiemu92369163 Jamie murphy (@Jamiemu92369163) reported

    @O2 @virginmedia U now with virgin media iam with o2 but was with virgin they are the worst company I have ever been with and robbed money out of my bank so I will be switching from o2 soon as current contract is out shame that but virgin are dog foul

  • hannahcopues Hannah Copues (@hannahcopues) reported

    Spent 30 mins on the phone to @O2 being passed rnd to 5 different people & departments & nobody could help with my query of wanting to share my data between my 2 phones. I upgraded 3 weeks ago both handsets & wish I hadn’t!

  • aapaulm paul fenton (@aapaulm) reported

    @o2 since u sold up to @virgin the signal as bin shocking bin a loyal customer for years and this is how we get repaod

  • MutzUk Mutzy (@MutzUk) reported

    Oh dear @O2 Joining with @virginmedia - not your finest decision. Your prices and service were becoming a joke even before then. £27/mnth for what most other Networks charge £10 for. Looks like it's time to bin O2 after all these years

  • madinnit1974 Martin Baker (@madinnit1974) reported

    @O2 anyone available to help, I’ve just upgraded my iPad, it’s my sons, he went to swap sim to 5G but couldn’t set it up as couldn’t receive texts on iPad so used my number to get the text, now my phone is cut off and his new sim is working, how do I get my sim working again.

  • stupidreece Stupidreece (tsg) (@stupidreece) reported

    @virginmedia @O2 How can WiFi be so bad it’s actually a joke

  • AEKemp_Tony Tony Kemp RN (@AEKemp_Tony) reported

    @O2 - atrocious service, trying to get my PAC code, your 65075 service is ‘having an issue’ & 6 calls to your customer service number have dropped after my details confirmed & PAC code being generated. Why no message or call back? Still need the PAC code

  • mark_oc Mark O'Connell (@mark_oc) reported

    @O2 With Sky but the same shocking network.

  • EvidencePlzz EvidencePlz (@EvidencePlzz) reported

    @DeviousPL @virginmedia @O2 This seems to be a completely incorrect allegation. I have been using virgin media cable broadband since 2011 and never had a deal-breaking issue.