O2

O2 Outage Report in Shenley, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shenley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shenley, Hertfordshire, England 03/20/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shenley, Hertfordshire, England

The most recent O2 outage reports came from the following cities: London, Barnet, Hackney, Enfield Town, Muswell Hill, Bushey, Hemel Hempstead, Hatfield, St Albans, Harringay, Waltham Forest and Camden Town.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomBarnet Phone
United KingdomHackney Internet
United KingdomEnfield Town Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Shenley, England

Latest outage, problems and issue reports in Shenley and nearby locations:

  • johnsw John Williams (@johnsw) reported from Hackney, England

    @O2 The problem is your site

  • jodyrandall Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England

    @O2 why is your 4G so bloody awful at Liverpool Street Station

  • Henry_Coates Henry Coates (@Henry_Coates) reported from Walthamstow, England

    @jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great

  • JoeAchilles Joeachilles.com (@JoeAchilles) reported from Denham, England

    Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    @O2 this is a joke my signal is pants i better get money off my bill looks like ill be saying good bye when my contract us up your a joke

  • marcwhufc marc foley ⚒ (@marcwhufc) reported from Barnet, England

    @o2 your service has been shocking nearly 2 weeks and my daughters Apple Watch for Xmas not here. Now by all accounts best to start the order again as will be quicker and wait a week for deposit to be put back in my account 🤬 look at your dm’s I’m in them 2 replies so far 🙄

  • marcwhufc marc foley ⚒ (@marcwhufc) reported from Barnet, England

    @sally290718 @O2 @02 I’m phoning them back tomorrow and doing that shit service though xx

  • ColinShaw_CX Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • ShahlaaTahira 💟 (@ShahlaaTahira) reported from Hillingdon, England

    So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog

  • paullferrer Paul Ferrer (@paullferrer) reported from Harrow Weald, England

    @O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • joe_bignell Joe Bignell (@joe_bignell) reported from London, England

    @O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.

  • mesner5 Mark Esner (@mesner5) reported from Borehamwood, England

    @O2 been with you 10+years you have my money each month never had anything in return

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • samfowler sam fowler (@samfowler) reported from Camden Town, England

    @O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....

  • dramattyhealy 🌜cobie🌛 (@dramattyhealy) reported from London Colney, England

    @O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work

  • HaleAlexander Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jen53715342 Jen (@Jen53715342) reported

    @O2 hi O2 is there a problem with your network today I can't seem to make any outgoing calls

  • KimClinch Kim Clinch (@KimClinch) reported

    @O2 3 days now with no text or phone network in Brighton, what going on? I'm struggling to work as everything I access requires a text or phone code! SLA is Mar 25th that's not good enough!

  • sarahlpallett Sarah Pallett (@sarahlpallett) reported

    @O2 So you have no date at all as to when stores reopen?! The most recent issue; you are informing credit agencies I have missed payments on an account YOU closed! Which has prevented me from getting a mortgage!

  • Jeanes14 Jeanes (@Jeanes14) reported

    @O2 so I received my new upgrade today but thanks for not putting in the bloody SIM card!! Phone needed signed for but just dumped through letter box!! Don’t worry about it breaking!! #rubbishservice #bad

  • _Lisa_Jay Lisa Jay (@_Lisa_Jay) reported

    having a Friday meltdown at frustration trying to sort out security issues on my @O2 account ... IT'S NOT POSSIBLE TO SPEAK OR CHAT WITH AN ACTUAL PERSON ANYMORE

  • Dellastokes_ Della Stokes 🌸🧡 (@Dellastokes_) reported

    I’m actually so disappointed And let down by @O2 you’d think they’d want to keep and help loyal customers. Joke

  • mattweth Matt Wetherill (@mattweth) reported

    So @O2 I order your flagship phone on your flagship contract on Thurs for next day delivery, wait in all day only to receive a txt from @dpd_support asking when on Monday I'd like it delivered?! Appalling service @O2

  • Jen53715342 Jen (@Jen53715342) reported

    @O2 It says a phone mast has been taken down near my area and i am unable to make calls. Are they sorting this out do you know?

  • BenMyatt74 Darksider  (@BenMyatt74) reported

    @O2 DM sent. I never installed the sims and cancelled immediately when O2 could not provide what you needed for my family. I have the chat conversation as proof of cancellation. don’t know how you can charge me for something never used and cancelled within the same day of sim receipt

  • crazyh Helen Murphy (@crazyh) reported

    Has @o2 gone down as well as @virginmedia ? Cant use WiFi or mobile data at the mo on my phone. Having to hotspot off Mr B’s phone