O2 Outage Report in Shenley, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Harringay, Barnet, St Albans, Hemel Hempstead, Welwyn Garden City, Hackney, Enfield Town, Hertford, Islington and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
TV | |
| London |
Phone | |
| Harringay |
Internet | |
| Barnet |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.
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Ayden Wilson
(@aydenwilsonHE) reported
from
Hackney, England
Anyone else lost @O2 signal?
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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Raf
(@Mr_Rafal) reported
from
Hackney, England
Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Whenever i got to Bournemouth im losing the signal on the beach straight away
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Claudia Simms Abram
(@Claudiasabram) reported
from
Islington, England
@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Your service doesnt work in Bournemouth lol
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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💙 shelley herniman
(@insanemum1) reported
@O2 really !!!!Getting so cheesed off with complaining about lousy service is there any plans to sort out the shocking coverage in wales..Last week in Anglesey virtually nothing this week in south wales 3g😡😡
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🇬🇩 Elle-Ay 💕
(@Ms_Cherry_B) reported
@O2 Your IT team is terrible! They’ve clearly fiddled with your payment system & have no clue how to stabilise it again! I’ve been trying to pay my device plan off since TUESDAY, but all now, my payment can’t be taken because your system is down with no fix time/date in sight 😤
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MRS WORLDWIDE LDN
(@Astr0Isha) reported
@MaisyandBonnie @O2 I’ve got the same issue
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Steven Burns
(@StevenB93941279) reported
from
Ramsbottom, England
Is it just me or is @O2 signal getting worse and worse.
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Tom Husband
(@Capn_Slow) reported
@O2 what is going on with your phone signal in East Somerset/West Wiltshire today? It’s keeps dropping out, worse than usual
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Thea Jones
(@DrTheaJones) reported
@O2 been having issues with my phone for months. Keep getting promised calls back from the “back room” in 3 days. No one calls back. Next step will report to the ombudsman and will also be looking at how to cancel my contract and move providers. I have been with @O2 for 14 years
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Charlie Gilbrook
(@C_Gilbrook) reported
Is @O2 down for anyone, I’ve had zero signal for about 2 hours now?
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Squeaky
(@SqueakySays) reported
YAY! It’s my 1-week anniversary for initiating an O2 to O2 sim swap (wanting to keep number) I still don’t have ANY service on either my current phone/number or the new phone/number. It’s getting ridiculous now @O2 🤬🤬
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Natalie Brereton
(@NatalieBrereton) reported
@O2 hello, is there a problem with the network in Bristol? Live pretty centrally and have no signal whatsoever.
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𝔸𝕁 ℝ𝕠𝕓𝕖𝕣𝕥𝕤 🦊🔥📸
(@FoxFyrePhotos) reported
Yet another possible scam call supposedly from @O2 claiming he can get me a discount on my mobile phone if I take out a new contract. Number was 020 3129 8555. Thick indian accent & very bad crackly line so I told him I couldn't hear him & he rudely hung up on me. Very suspicious