O2

O2 Outage Report in Shenley, Hertfordshire, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shenley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shenley, Hertfordshire, England 12/26/2025 10:00

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shenley, Hertfordshire, England

The most recent O2 outage reports came from the following cities: London, Hemel Hempstead, Welwyn Garden City, Hackney, St Albans, Enfield Town, Hertford, Islington, Waltham Cross, Wembley and Barnet.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHemel Hempstead Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWelwyn Garden City E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Shenley, England

Latest outage, problems and issue reports in Shenley and nearby locations:

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • AlisonBurnsy Alison Burns 💃🏻💋 (@AlisonBurnsy) reported from Borehamwood, England

    @O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£

  • London_W4 Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Whenever i got to Bournemouth im losing the signal on the beach straight away

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

  • love_kittyket Katherine Stephens (@love_kittyket) reported from Hillingdon, England

    Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Your service doesnt work in Bournemouth lol

  • bukachef Fine Chef Damilola🥰 (@bukachef) reported from Harrow Weald, England

    @O2 dm pls. I have a problem

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

  • HowarthCharles Charles Howarth (@HowarthCharles) reported from Camden Town, England

    @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.

  • ScottCanEat ScottCanEat (@ScottCanEat) reported from London, England

    Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

  • Mr_Rafal Raf (@Mr_Rafal) reported from Hackney, England

    Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!

  • itsnadine_ abena (@itsnadine_) reported from Harrow Weald, England

    @O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • HedgesJames James Hedges (@HedgesJames) reported

    @O2 Just been advised by your cs on the phones that there has been an IT issue since yesterday with new registrations? Think you ought to make this public on Twitter so we know when it has been resolved as I can not find anything on your website suggesting such problems.

  • PartyVika_ Парти Вика 🖤 (@PartyVika_) reported

    @O2 guys u literally kidding me, I’m calling you already 7th time and you stupid AURORA doesn’t wanna connect me with the operator. Service is horrible, internet connection is horrible

  • AdamGrierson01 Adam Grierson (@AdamGrierson01) reported

    why is trying to phone @O2 customer service like tryna get through to ******* nasa. *******.

  • xNickerNockersx Nicola (@xNickerNockersx) reported

    @O2 i am having major issues, your customer services team are telling me your systems are down call back in 24 hours, which i have been told twice in 48 hours. I am disabled and i have seizures i am waiting for an extremely important phone and i haven't had any network for 3 days

  • damstarvlog Damilola (@damstarvlog) reported

    Can’t wait for my deal with @O2 to be over. I will never use you people again.

  • xNickerNockersx Nicola (@xNickerNockersx) reported

    @O2 I have done an esim swap so i can access 5G with my new phone. It told me it would be done in 1 hour max 24 hours! Its been 3 days now! I am extremely disappointed. I brang my partner to 02 recently, his phone and network are working fine. This needs to be actioned ASAP 😔🥺

  • jayabrandx Jaya brand✨✨ (@jayabrandx) reported

    honestly why am i sitting paying for 2 phones when a only have ******* one , got to keep paying it for a few months until i can claim it back but they have record of me cancelling. how ******** does that work @O2

  • perryruk2012 Emmanuel (@perryruk2012) reported

    @O2 Appalling customer service

  • Frogshower njc (@Frogshower) reported

    @Craigo71 @ThreeUK @O2 That's great. I've been with O2 for about five years. Still waiting for a better service. Received a text yesterday that was sent a month prior to me receiving it. Still can't understand how that works.

  • vidAleks vida aleks (@vidAleks) reported

    @HedgesJames @O2 Same here, got my new phone and sim on Saturday and still not connected. CS service taking about an issue on their end. Why have I switched to this network if I can’t make or receive calls? @O2