O2 Outage Report in Shenley, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Hackney, St Albans, Enfield Town, Hertford, Islington, Waltham Cross, Wembley, Hemel Hempstead, Barnet and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Phone | |
| St Albans |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
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Daffy
(@iDaffySB) reported
from
Hackney, England
Dear @O2, I’m having problems paying my bill, please help..
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abena
(@itsnadine_) reported
from
Harrow Weald, England
@O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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Fr Chris Phillips
(@phillipsc) reported
from
Camden Town, England
@O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Gianluigi PAGHI
(@Gigiryche) reported
from
Harrow Weald, England
Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
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BrianJThompson8
(@BrianJThompson8) reported
from
Barnet, England
@ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them
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Fran
(@CerviF) reported
from
Walthamstow, England
I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.
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BEX
(@Bex_Stinson) reported
from
Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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Daffy
(@iDaffySB) reported
from
Hackney, England
@O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Addictive Colors
(@AddictiveColors) reported
from
London Colney, England
@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
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MJ Palmer - Mr Gay England 2020 Finalist
(@MJPalmer84) reported
from
Islington, England
The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2
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AFCAMDEN
(@AFCAMDEN) reported
from
London Colney, England
@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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Paul McCaffrey
(@PaulMacca1976) reported
from
Islington, England
People be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Heike Niemand
(@HeikeNiemand) reported
@O2 please could I have some help with my SIM swap?
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Amie
(@AmieMahalia) reported
Argh my phone won’t connect to any WiFi which wouldn’t be a problem if you’re service wasn’t so ******* dogshit 🙃 @O2 I pay 75 a month and already added an extra £60 of data on with two weeks to go 🥰🥰🙃🙃
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Lawrence
(@law98765432) reported
@xandvt @O2 I would expect they could issue a new SIM card immediately, if not ask for a Mac code and get another phone elsewhere!
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Jordan Campbell
(@SnakeTbh) reported
@O2 Block the number bro, its off ur service
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Sick Man of Europe
(@riskay_ricky) reported
@O2 @fredbloggsjr That's not the point your customers are raising again and again though is it. We shouldn't have to get in touch with you every 18 months to haggle you down closer to an inflationary rise level. Read the room and change your ethos and policy.
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sRadaram
(@RadaramSrini) reported
@O2 When I do speed test that is what it showed me but the sites or videos are not opening up thag well. I don't have any issues when I use my WiFi...
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Rachael Clarke
(@clumsycroc) reported
@O2 every time I call 02 to change my number I go through the options but the auto service tells me it can’t help me and go on the app or website which both tell me too call up? WTH am I supposed to do?!
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Jimmy
(@Jim_e_reilly333) reported
@O2 I swear I have never had such a terrible experience as I have tonight on your poxy phone automation. I have gone in absolute circles to try and do a sim swap - 2 hours later ‘our lines are now closed’ 😡😡😡😡😡😡
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Jess Dinmore
(@JessicaR0byn) reported
@O2 hi guys, I’ve got Disney+ free for six months with my new tariff but it isn’t working and I can’t seem to signup? Any help would be appreciated!
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Sanders' Burner
(@OneManBlueZone) reported
@O2 Yes i checked it, that's how i know how much data it says i have left. I have 6gb per month on my contract, most months i don't use half, yet i've used 80% in 3 days? Fix it please. Fix it now