O2

O2 Outage Report in Shenley, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shenley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shenley, Hertfordshire, England 12/12/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shenley, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Hackney, St Albans, London, Enfield Town, Hertford, Islington, Waltham Cross, Wembley, Hemel Hempstead, Barnet and Uxbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Phone
United KingdomSt Albans Phone
United KingdomLondon Total Blackout
United KingdomEnfield Town E-mail
United KingdomHertford Phone
United KingdomIslington Internet

Community Discussion

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O2 Issues Reports Near Shenley, England

Latest outage, problems and issue reports in Shenley and nearby locations:

  • DrHannahLB Hannah Lomax-Browne (@DrHannahLB) reported from Walthamstow, England

    @O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!

  • monicathenurse Monica, BSN, RN, MFCI (@monicathenurse) reported from Walthamstow, England

    @O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.

  • whiterosetyke Keith - newacc. (@whiterosetyke) reported from Islington, England

    @O2 Yes but I deleted it as I said if your reply wasn't a fix (as it's all YOUR fault) I'd block you. You are lucky you aren't blocked @Ofcom

  • ChristianRad Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • ian_slade2 Ian Slade (@ian_slade2) reported from London Colney, England

    @O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan

  • ShanWilson_ Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England

    @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

  • julie_virgo1 julie virgo (@julie_virgo1) reported from Croxley Green, England

    @O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲

  • paul_a_lewis Paul Lewis (@paul_a_lewis) reported from Barnet, England

    @O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx

  • lordshaun_ Lord Shaun O’Brien (@lordshaun_) reported from St Albans, England

    @O2 customer services truly are as much use as an ashtray on a motorbike.

  • JoshBates Josh (@JoshBates) reported from London Colney, England

    @O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x

  • Mattoco Matt O'Connor (@Mattoco) reported from St Albans, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • whiterosetyke Keith - newacc. (@whiterosetyke) reported from Islington, England

    @O2 I've no DM may I ask, what makes Twitter O2 better then two customer service phone calls and twice into the O2 shop in Camden? The 4 times and completely incapable of of fixing the issue. Just wondering what makes you different.

  • GAdams_Spink Geoff Adams-Spink (@GAdams_Spink) reported from Harrow Weald, England

    So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.

  • LairdDourka Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?

  • ElaineHenesy1 Elaine Sheppard (@ElaineHenesy1) reported from Watford, England

    @O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud

  • aur_elien Aurélien (@aur_elien) reported from Hackney, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • jamesmurray07 James Murray (@jamesmurray07) reported from Camden Town, England

    .@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).

  • CalvinLaurenson Calvin Laurenson (@CalvinLaurenson) reported from London Colney, England

    @O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • GaryVarley21 Gary Varley (@GaryVarley21) reported

    @O2 Disgusting service I’m afraid , you knew they would be popular p*ss poor performance I’m afraid @O2 Waited all day to try and log on so how the hell can they have been all sold out. If you can’t fulfill your obligations don’t f**king bother advertising fake goods then

  • gingersam69 Samantha (@gingersam69) reported

    @O2 How did you manage that with your site down and customers unable to get through?!

  • TamsynHunt2 Tamsyn Hunt (@TamsynHunt2) reported

    @O2 Been trying since 8:30, absolutely devastated, I was kicked off priority at 9:30, never got back in!

  • jencarter22 Jenny Carter (@jencarter22) reported

    @O2 How's that? the apps been down but some how there are ticktets on viagogo for exortianate amounts!

  • boardylegend Jonny (@boardylegend) reported

    @O2 You've sold **** all from priority so how have they sold?

  • PaulWolf1877 Paul (@PaulWolf1877) reported

    @O2 App not working, so not sure how you have sold out. Sold them all to the scammers.

  • KarlMarsden2 Karlos Fandango (@KarlMarsden2) reported

    @katie_louise_b @O2 Do you know what, daft as it sounds I am, 4G around my area is awful on O2 in recent months, getting worse. But the fact that they lie to customers makes it worse! Couldn’t get on the app at any point from 9am onwards today

  • claire_green20 claireeyy (@claire_green20) reported

    @O2 Taking the Mickkey been trying all day and still down

  • maxinew67 Maxinew67@hotmail.co.uk (@maxinew67) reported

    @O2 crap service why even bother doing it. Going to change provider now can get it cheaper and I'd rather pay less and get less when you dont provide the service your useless anyway your a joke!

  • jakesatticart Sandra Bellew - Gibbons (@jakesatticart) reported

    @O2 Your a sham of a company, @peterkay_co_uk specifically listed his ticket prices low and all you’ve done is sold them to the touts who are now selling them for a fortune! god knows how they got them as your site has been down since I tried logging on a 9am and is still down !