O2

O2 Outage Report in Shenley, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shenley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shenley, Hertfordshire, England 04/14/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shenley, Hertfordshire, England

The most recent O2 outage reports came from the following cities: London, Broxbourne, Ware, Watford, Finchley, Bushey, Cricklewood, Greenford, Radlett, Ruislip, Harringay, Tottenham, Hackney, Wembley and Welwyn Garden City.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomBroxbourne Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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O2 Issues Reports Near Shenley, England

Latest outage, problems and issue reports in Shenley and nearby locations:

  • behu91 Ben (@behu91) reported from Hemel Hempstead, England

    @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • lovepbx Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?

  • appletonjack Jack Appleton (@appletonjack) reported from Camden Town, England

    @Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

  • JanGoodeve Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • Gill_Barr Gill Barr💙 (@Gill_Barr) reported from Islington, England

    @O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks

  • lovepbx Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 can someone from customer services contact me ... I need urgent help ... Thanks

  • williamhann86 William Hann (@williamhann86) reported from Hackney, England

    @JohnnyBooshay @O2 Sucks man!

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    @O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • lexibeqiri Lexi Beqiri (@lexibeqiri) reported from Barnet, England

    @O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!

  • MrsScreech Jess (@MrsScreech) reported from Hillingdon, England

    @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • Borehamwoodbine Woody (@Borehamwoodbine) reported from Borehamwood, England

    In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!

  • TeyLove_ T é y 🌺💜 (@TeyLove_) reported from Islington, England

    @O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????

  • emmatrainis Emma Trainis (@emmatrainis) reported from Shenley, England

    @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

  • philter66 Phil Turner (@philter66) reported from Hatfield, England

    @O2 simply dreadful customer experience tonight -felt really let down

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Amry747 Amry Affan (@Amry747) reported

    @O2 I’m a business customer on my o2 business it doesn’t show my allowance correctly

  • Crocidolite11 Crocidolite (@Crocidolite11) reported

    Hi @O2 Ive just had a spam amazon phone call recorded message saying I owe £700. Looked up the number 07921 538787 and its assigned to Telefonica UK Ltd who I believe you’re part of. Any chance you can shut this number down before people fall victim to this and think it’s @amazon

  • brandyorkshire Brand Yorkshire (@brandyorkshire) reported

    .@O2 we bought a mobile from you just before lockdown and it has never worked. We took it back to your store in your Harrogate branch five times, to be told that you won’t exchange it or give us a refund, as YOUR new system doesn’t work properly. How is this acceptable? #business

  • nicolajoiner Nicola Marianne (@nicolajoiner) reported

    .@O2 Is your online chat broken? Or do you not operate at the weekend. You’ve moved me to a 12 month contract without my knowledge and I’d like to find out how why and how much this will cost me ...

  • NikkiJDesigns1 Nikki J Designs (@NikkiJDesigns1) reported

    @O2 what does not registered on the network mean on a payasyougo sim on a Samsung s9 mobile phone? Previously worked for 1yr, now nothing??

  • mjjays Mark Jays (@mjjays) reported

    @MarkEvansO2 @O2 I messaged politely during the week about why O2 are not addressing a serious financial issue, and its still unresolved.I'm reporting to the FCA and ombudsman. I:ve been a loyal customer for years and now wish to take all accounts to a new provider. Awful company

  • halloweenroisin roisin86 (@halloweenroisin) reported

    @O2 I upgraded in july and i either want to cancel disney or get it for the offer thats on right now

  • Plantstacey Stacey plant (@Plantstacey) reported

    @O2 such **** service I wanted to move over to them as a new customer but failed the credit check when I know it is good so asked for an explanation and now being ignored. #badcustomerservice #treateveryonethesame #mobilephonecontract

  • JessicaAmy_1994 Jess🍂 (@JessicaAmy_1994) reported

    @O2 Hi, I joined O2 today and my number was meant to be transferred over. Its been 4hrs and it hasn't been. I'm an emergency contact for my Dad so need this sorting ASAP. Thank you!

  • mhenviron Mike Henty (@mhenviron) reported

    @O2 Wouldn’t recommend O2 in our area. Despite the supposed coverage “network unavailable”. Need to find a park bench and practice standing on one leg and waving phone to send a message. Rubbish coverage and service.