O2 Outage Report in Shenley, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Harringay, Hackney, Waltham Forest, St Albans, Camden Town and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Harringay |
Phone | |
| London |
Internet | |
| Hackney |
Phone | |
| London |
Phone | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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John Webb
(@JohnDWebb) reported
from
London Colney, England
@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Whenever i got to Bournemouth im losing the signal on the beach straight away
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Claudia Simms Abram
(@Claudiasabram) reported
from
Islington, England
@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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Ayden Wilson
(@aydenwilsonHE) reported
from
Hackney, England
Anyone else lost @O2 signal?
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Raf
(@Mr_Rafal) reported
from
Hackney, England
Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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paul cohen
(@pdc1906) reported
@O2 terrible service… After 6 days without data and no texts…multiple calls (mainly over 45mins) and not worth the effort chat bots who do not respond…4 different rationals over £60 in additional Bolt ons etc and the to be told 48 hours for call back….use someone else
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nat (im the problem, it's me)
(@ncjennings1994) reported
@Luce1982 @O2 @EE I'm with EE and always have decent signal when my friends have nothing on various other networks, never had any issues with them and if there's potential signal issues due to works coming up I always have a warning text
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Duncan 🙏 🇺🇦 ❤️ 🌻
(@Duncan_Leeds) reported
@virginmedia @O2 Match made in heaven - don’t think so. Told my pretty basic package goes up from £60 to £75, yet a new customer can get a better package for £29.99. Phoned to ask if I could have the same & was basically told to bugger off. Not much point sticking around then. Off to @EE we go…
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Leon Rodin
(@Leonrodin) reported
@O2 tried to call, get a recorded message that you can’t answer so please use chat support. Chat support constantly busy told to try later now out of hours #terrible_customer_support, please help
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Holly - I like tech
(@AnxiousHolly) reported
@shanes_loonie @O2 cancel and go with mobile phones direct, they're shipping
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Hemant Mishra
(@imhemantmishra) reported
@O2 Your Germany customer service sucks.
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Chris Wilcox 🌻🇺🇦
(@wilcochris) reported
@O2 hiking prices by 17.3% this year after 11% last year is some sort of stupid joke. It has to be. Here’s hoping @Ofcom have the ***** to ban this cash cow. Greed of the highest order!
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Shannon Turner
(@shannont90) reported
@O2 I've had no signal for almost 24 hours now, I'm running on wifi. Online says it will be fixed by Saturday 18th. Surely not?
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Paul Magrath = mas.to/
(@Maggotlaw) reported
@O2 Yes it is. Just not working on the app right now.
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Mr_E2023
(@MR_E1978) reported
@O2 get error 500 when trying to sort a payment wtf us going on. on chat since 16.00 today still no reply it's urgent