O2 Outage Report in Shenley, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Shenley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, St Albans, Hemel Hempstead, Welwyn Garden City, Hackney, Enfield Town, Hertford, Islington, Waltham Cross and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
@O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@thebrownvixen @O2 It’s the worst
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@KateAlexa_ @O2 IT IS AWFUL
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@JayTaylor_93 @O2 I literally get two bars everywhere. It’s so bad. Really disappointed
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🌜cobie🌛
(@dramattyhealy) reported
from
London Colney, England
@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Alec
(@alechendry) reported
from
Camden Town, England
@fortheride @O2 Also, try taking your network selection off automatic, and switching to AT&T, I generally find them better - but results may vary depending on pairing agreements.
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@O2 this is a joke my signal is pants i better get money off my bill looks like ill be saying good bye when my contract us up your a joke
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Mark Esner
(@mesner5) reported
from
Borehamwood, England
@O2 been with you 10+years you have my money each month never had anything in return
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John Williams
(@johnsw) reported
from
Hackney, England
@O2 The problem is your site
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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Ashley
(@AshleyLlewellyn) reported
from
Barnet, England
I have before, but I keep getting told there is no issue with the mast. Or use WiFi, or get a new sim. I just want to be able to use my phone, thinking about ditching you guys and going to @O2 might get a signal and a betting offer on s phone.
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@Armaanilyas2 @O2 It’s so crap!
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Send News!☝🏾🇧🇧 #StopTheCoup 🌹
(@smileyyearwood) reported
from
Harrow Weald, England
I've decided to hang onto my @HuaweiMobileUK P30 Pro until the next gen of 5g phones. Was going to take an @O2 deal but it only shows 4g and says you'll then need to take a new chip and contract for 5G not guaranteed you'll pay the same price. A lot of 1st adopters are screwed.
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Henry Coates
(@Henry_Coates) reported
from
Walthamstow, England
@jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Ana Maria 🇨🇴
(@callmechinkyy__) reported
from
Islington, England
The worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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nicole eloise 🐩🐈♿️🏳️🌈❤️🔥
(@nicoleloiseee) reported
@O2 like what do you expect me to do? I’ve already had this from you in the past and had to wait almost a year for compensation when I had to pay a bill for a service that wasn’t working, your company know how unwell I am and continue to mess me about
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My Name Isn’t Alice
(@Triyn2) reported
I contacted @O2 live chat to see if £50 could be added to my account but denial was made of any message being sent to me. Therefore I lodged a complaint. Initially your complaints team also denied a message. After screenshot sent I have been offered £20 credit. Why not £50!
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Nomes
(@Gnomsie1) reported
@MelanieLuck2 @O2 Did it eventually work? Having the same issue and not sure what to do.
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Matt Cox
(@mr_m_cox01) reported
@O2 please help, found suspected fraud on my account and no one at o2 is picking up the phone.
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Evelyn Burns
(@EvelynBurns) reported
Hey @O2 - I’ve tried on 9, yes 9 separate occasions in the last 12 hours to contact your customer service regarding a text message you sent me yesterday. Please send me the details of how I can raise a formal complaint with you.
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Denise Woodcock
(@DAW4) reported
@O2 unable to sign in to my account, need to respond to an email from you but your system checks my email an then goes to a blank page. Plus having to wait 2 minutes in a queue each time I try.
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My Name Isn’t Alice
(@Triyn2) reported
@O2 your customer service has really nose dived. Your website was shocking for iPhone 17 release. But after 2 1/2 hours I got my pre order done. 2 weeks later, before phone received I got a message apologising for the issues on pre order day and giving me £50 off handset
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23”
(@Ajp233) reported
@O2 are definitely one of the worst for customer service, their Twitter replies confirm this too. Awful
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Claire Durrant-Jones 🇺🇦
(@missylamour) reported
@Leeroyuk88 @O2 Exactly the same here, ordered on 14th nearly a week before release. Still saying over 4 wks and no updates, and customer service telling me nothing.
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Vik
(@TheWheelOfMyCar) reported
@wendyk1501 @O2 Jamies on EE they are really good. I’d swap if I were you. The only reason I haven’t is because on the very very rare occasion he doesn’t have service, I do. But he has service a good 99.9% vs my 60%. Is there no support for your broadband given you need it for job hunting?