O2 Outage Report in Shenley, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Shenley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Shenley, England
The most recent O2 outage reports came from the following cities: Enfield Town, Wembley, Hemel Hempstead, Uxbridge, Greenford, Wealdstone, Hackney, Barnet, Muswell Hill, Bushey, Hatfield, St Albans, Harringay, Waltham Forest, and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town
|
9 hours ago | |
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Wembley
|
Internet | 2 days ago |
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Hemel Hempstead
|
Internet | 6 days ago |
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Uxbridge
|
Phone | 7 days ago |
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Greenford
|
Phone | 7 days ago |
|
Hackney
|
Phone | 11 days ago |
Community Discussion
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O2 Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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Henry Coates (@Henry_Coates) reported from Walthamstow, England@jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great
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Addictive Colors (@AddictiveColors) reported from London Colney, England@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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sam fowler (@samfowler) reported from Camden Town, England@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
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marc foley ⚒ (@marcwhufc) reported from Barnet, England@sally290718 @O2 @02 I’m phoning them back tomorrow and doing that shit service though xx
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marc foley ⚒ (@marcwhufc) reported from Barnet, England@o2 your service has been shocking nearly 2 weeks and my daughters Apple Watch for Xmas not here. Now by all accounts best to start the order again as will be quicker and wait a week for deposit to be put back in my account 🤬 look at your dm’s I’m in them 2 replies so far 🙄
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Mark Esner (@mesner5) reported from Borehamwood, England@O2 been with you 10+years you have my money each month never had anything in return
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Fr Chris Phillips (@phillipsc) reported from Camden Town, England@O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.
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Paul Ferrer (@paullferrer) reported from Harrow Weald, England@O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you
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Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England@O2 why is your 4G so bloody awful at Liverpool Street Station
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mark cording (@sparkloaf26) reported from Barnet, England@O2 this is a joke my signal is pants i better get money off my bill looks like ill be saying good bye when my contract us up your a joke
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Jody Randall Esq. (@jodyrandall) reported from Walthamstow, England@O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.
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Joeachilles.com (@JoeAchilles) reported from Denham, EnglandMother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
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mark cording (@sparkloaf26) reported from Barnet, England@O2 when are u gonna fix the blooming mast in edgware it's been days without signal
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Kineta Kelsall (@Kineets) reported from Tottenham, England@JayTaylor_93 @O2 I literally get two bars everywhere. It’s so bad. Really disappointed
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💟 (@ShahlaaTahira) reported from Hillingdon, EnglandSo now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog
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🌜cobie🌛 (@dramattyhealy) reported from London Colney, England@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Price-Draper (@price_draper) reported@O2 I have had a device for a week now that has no coverage and one of your advisors has just hung up on me after shouting down the phone. You could be the worst companies for customer service I have ever experienced.
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Al MacLeod (@thealmeister) reported@O2 Ok to again answer the questions, phone has been used last year with same plan and ability to call and receive calls. I’m a pay monthly customer. I have inc roaming on my plan, your support team have suggested a bold on was required well news to me, nothing has changed my end 😡
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Ben Hyams (@Hymsy1) reported@O2 Hi guys sorry I am growing really frustrated and a bit depressed at this. Trying to resume business with you. You are just asking me a security question every 40 hours it seems. No progression, feels like. I am considering figuring out an alternative. Please help asap
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Shukran Ali (@ShukranAli16) reported@O2 @TheO2 Your customer service team is such liars, you have bee taking extra money out of my account and also I have no service now, liars and messed up my whole network!
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Alan O'Shea (@ALANOSHEA2) reported@O2 No service in Larne County Anteim Northern Ireland presently
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Jay (@join4te) reported@O2 Day 68 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Axelrod (@bdpopsen) reported@londondines @O2 No they haven’t. Diabolical customer service
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Shukran Ali (@ShukranAli16) reported@O2 Stop lying to your customers and fix your reps
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Ashley Byrne (@ashleybyrneMCR) reported@O2 how can I speak to a customer service human being about my bill and your constant texting and calling? Why do you not have a system where I can actually speak to someone? I’ve been with you 20 years or more and your service is absolutely appalling.
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Adamskiodp (@adamskiodp) reported@O2 Hi, how does O2 normally inform its users of any planned maintenance on the network? How do O2 customers know in advance if their local mast(s) will be out of action for a period?