O2 Outage Report in Shenley, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Hackney, St Albans, Enfield Town, Hertford, Islington, Waltham Cross, Wembley, Hemel Hempstead, Barnet and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Phone | |
| St Albans |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Fr Chris Phillips
(@phillipsc) reported
from
Camden Town, England
@O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.
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Paul McCaffrey
(@PaulMacca1976) reported
from
Islington, England
People be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service
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Joeachilles.com
(@JoeAchilles) reported
from
Denham, England
Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
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Fran
(@CerviF) reported
from
Walthamstow, England
I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.
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marc foley ⚒
(@marcwhufc) reported
from
Barnet, England
@sally290718 @O2 @02 I’m phoning them back tomorrow and doing that shit service though xx
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Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
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marc foley ⚒
(@marcwhufc) reported
from
Barnet, England
@o2 your service has been shocking nearly 2 weeks and my daughters Apple Watch for Xmas not here. Now by all accounts best to start the order again as will be quicker and wait a week for deposit to be put back in my account 🤬 look at your dm’s I’m in them 2 replies so far 🙄
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@O2 when are u gonna fix the blooming mast in edgware it's been days without signal
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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AFCAMDEN
(@AFCAMDEN) reported
from
London Colney, England
@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Jody Randall Esq.
(@jodyrandall) reported
from
Walthamstow, England
@O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.
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sam fowler
(@samfowler) reported
from
Camden Town, England
@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
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Addictive Colors
(@AddictiveColors) reported
from
London Colney, England
@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog
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Jody Randall Esq.
(@jodyrandall) reported
from
Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
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MJ Palmer - Mr Gay England 2020 Finalist
(@MJPalmer84) reported
from
Islington, England
The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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JDX Sales
(@JdxSales) reported
@O2 Just cuts me off saying balance is £0. Can some just DM me and handle it over twitter. And terrible customer service is a key reason.
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Emma Smith
(@ju5tEmma) reported
@O2 trying to order a Sim card. I have a discount codes but it’s showing zero and that the product I picked isn’t eligible. But doesn’t tell me what is eligible for the discount. Please help.
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Lesley
(@angels1five) reported
@O2 What is going on in Exeter and Exmouth? There's no 4g signal in either place and I know that lots of O2 customers have been complaining recently. It's always been bad at my postcode (no signal at all to the extent that I have to use my landline) but in the middle.. 1/2
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Jay
(@join4te) reported
@O2 Day 74 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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ayyyzma
(@Ayyyzmah) reported
@O2 I can’t receive calls and ur customer service is shocking. On top of that the info I’m being fed is questionable. Told she would call me back but how is that possible if I can’t receive calls?! Einstein team! 💡🤬😡
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Sam Jones
(@Proud2BeVegan) reported
@linuk2002 @O2 Same. It wouldn't have been so bad if I hadn't been spoken to like poop by customer service. Was told I was always welcome to leave. Then leave I shall. I'm always calm and respectful on the phone to them, but they can't treat their paying customers with the same respect
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BigYin😜
(@badassscotsman) reported
@liz_mcwhirter @O2 @02 That's unreal I'm thinking of leaving them after 6 months with them because the signal is that bad.
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💙 Matt Cook 💙
(@mattc4591) reported
@O2 hi, can you please DM me, I’ve got 2 questions, 1, why can’t I add my o2 open discount to my new phone & 2, why can’t I change my address on o2 recycle, I’ve moved address, it won’t let me change / alter it. Please help
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Aaron Todgers
(@Bigdogal63) reported
@EnglandRugby @O2 Pls go back to all white shirts and Navy socks they are just awful.
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Amazing
(@Amazing99083901) reported
@O2 my priority app for Greggs not working.All Greggs are out of stocks n my Q R codes getting wasted.What is the issue n when it ll be solved?