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O2

O2 outages and service status in Shenley, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Shenley, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout.
  • 100% Total Blackout (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shenley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Shenley, England

The most recent O2 outage reports came from the following cities: Stanmore, Enfield Town, Wembley, Hemel Hempstead, Greenford, Wealdstone, and Barnet.

CityProblem TypeReport Time
Stanmore Total Blackout 26 days ago
Enfield Town E-mail 1 month ago
Wembley Internet 1 month ago
Hemel Hempstead Internet 1 month ago
Greenford Phone 2 months ago
Barnet Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Shenley, England

Latest outage, problems and issue reports in Shenley and nearby locations:

  • CraigFamilyBlog
    Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, England

    Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!

  • a1_nos
    A1NOS (@a1_nos) reported from Hemel Hempstead, England

    Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌

  • Kineets
    Kineta Kelsall (@Kineets) reported from Tottenham, England

    @JayTaylor_93 @O2 I literally get two bars everywhere. It’s so bad. Really disappointed

  • sarahcoysgabb
    sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

  • jmcomms
    Jonathan Morris 📱📸 (@jmcomms) reported from London Colney, England

    @VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.

  • ksjsowhat
    fiono (@ksjsowhat) reported from Barnet, England

    @O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?

  • BrianJThompson8
    BrianJThompson8 (@BrianJThompson8) reported from Barnet, England

    @ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them

  • RaviDheer
    Ravi Dheer (@RaviDheer) reported from London Colney, England

    @O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.

  • CalvinLaurenson
    Calvin Laurenson (@CalvinLaurenson) reported from London Colney, England

    @O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting

  • Palouisea
    UnhappyHoopla (@Palouisea) reported from Shenley, England

    @VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss

  • HowarthCharles
    Charles Howarth (@HowarthCharles) reported from Camden Town, England

    @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

  • Pretty_Gorge
    A dollop of kindness (@Pretty_Gorge) reported from London Colney, England

    @O2 on your live chat for 15mins about fraudulent activity on my mobile account. Can someone help?!?!?!

  • behu91
    Ben (@behu91) reported from Hemel Hempstead, England

    @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

  • brettriot
    Brett (@brettriot) reported from Camden Town, England

    @O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?

  • bks67
    bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

  • MattGauntlett
    Matt Gauntlett (@MattGauntlett) reported from Watford, England

    @O2 I need help ASAP please

  • MANLIKENAIJA
    NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England

    £105.03 A MONTH AND FOR THE LAST 6 MONTHS NO NETWORK !!! @O2 DO BETTER

  • fierce_unicorn
    🦄 (@fierce_unicorn) reported from Enfield Lock, England

    @O2 merlin pass code is not working, can you help?

  • arigork
    Ari Gork (@arigork) reported from Barnet, England

    @EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?

  • torgo
    Daniel Appelquist (@torgo) reported from London Colney, England

    Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TameTheZionist
    Jonathan (@TameTheZionist) reported

    @arokorol @O2 It gets mixed up because the towers cover both areas. I had the same issue. And then coming back to Israel a second time it said welcome to Israel.

  • lild3mon1332
    lild3mon666 (@lild3mon1332) reported

    @arokorol @O2 Typically ****** network @O2

  • SteveFurni7742
    Steve Furniss (@SteveFurni7742) reported

    @O2 @ryjeasterbrook Why is your Virgin Media call line so poor 1 hour 30 minutes waiting today at 8am and no response. On line chat bots are rubbish for specific queries. About the poorest customer service there is

  • benjaminlfc
    Benjamin Webster (@benjaminlfc) reported

    @O2 @JustinDiamond16 Many, many people have reported this just on X alone, I have reported it via Customer Service and they’ve opened a ticket and nothing has been done (no surprises there). This has been going on for months and months, if you do manage to get to the section where it asks for your card details choosing the Apple Pay option just spins and spins and then says Apple Pay isn’t available, if you manually enter card details 9 times out of 10 the payment fails. Turn to the IVR system over the phone and payments are successful, a payment reference is read out by the automated system at the speed of light therefore you have absolutely no time to write it down and then said payment just doesn’t reflect on the account. Why you messed around with the billing system I’ll never know, 18 years this year I’ll have been an O2 customer and the previous system was perfectly fine, have you never heard of the phrase “IF IT AIN’T BROKE DON’T FIX IT”?

  • BritsB4Boats
    𝕽𝖎𝖈𝖍𝖆𝖗𝖉 𝕭𝖔𝖔𝖙𝖍 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@BritsB4Boats) reported

    Has anyone had any experience of making an ombudsman complaint against @O2 (or other network)? They’ve not billed me correctly for almost half a year now, adding charges for a phone I sent back in January (with their prepaid packaging, and I gave them Royal Mail’s tracking number for it). They’ve also abruptly ended a payment plan I was on, allegedly because it “automatically terminated” when my account was credited for the charges for my previous phone, which should not have been added. I’ve tried asking them for help today, but they have been ******* useless

  • frannyporter
    Fran (@frannyporter) reported

    @O2 @dermothill11 Can't he's got no signal

  • fleekhan
    Fiona Duffy (@fleekhan) reported

    @AXS_UK usual crap trying to get tickets with you this morning please @O2 ditch them!!!😩

  • PhatSuppliUK
    PhatSuppliUK (@PhatSuppliUK) reported

    @O2 Lol that's like basics phone101 come on .. of course I have But I'm trying to contact your customer service I don't want AI on the live chat I want a human Start caring about your customers

  • TheWhogg
    Emeritus Prof Alpaca McSputum (@TheWhogg) reported

    @OzSabb77 @arokorol @O2 Yep he's only a few miles away from the PLA-controlled areas. Probably the first signal it found (especially if the plane landed from the east) followed by a closer one. I had to turn off roaming after visiting Bayt Lehm for fear of being billed thousands.

  • ivornev23
    Ivor (@ivornev23) reported

    @arokorol @O2 For **** sake the phone network is anti-septic too I suppose