O2 Outage Report in Shenley, Hertfordshire, England

Problems in the last 24 hours in Shenley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (31%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Shenley, England

The most recent O2 outage reports came from the following cities: Hemel Hempstead, Uxbridge, Greenford, Wealdstone, Hackney, Barnet, Enfield Town, Muswell Hill, Bushey, Hatfield, St Albans, Harringay, Waltham Forest, and Camden Town.

City	Problem Type	Report Time
Hemel Hempstead	Internet	3 days ago
Uxbridge	Phone	3 days ago
Greenford	Phone	4 days ago
Hackney	Phone	8 days ago
Barnet	Phone	11 days ago
Hackney	Internet	11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Shenley, England

Latest outage, problems and issue reports in Shenley and nearby locations:

• 
  Jess (@MrsScreech) reported 1 minute ago from Hillingdon, England

  @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

• 
  Emma Trainis (@emmatrainis) reported 4 minutes ago from Shenley, England

  @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

• 
  Ari Gork (@arigork) reported 6 minutes ago from Barnet, England

  @EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?

• 
  Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported 12 minutes ago from Hackney, England

  I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?

• 
  William Hann (@williamhann86) reported 13 minutes ago from Hackney, England

  @JohnnyBooshay @O2 Sucks man!

• 
  Woody (@Borehamwoodbine) reported 16 minutes ago from Borehamwood, England

  In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!

• 
  Phil Turner (@philter66) reported 19 minutes ago from Hatfield, England

  @O2 simply dreadful customer experience tonight -felt really let down

• 
  Ben (@behu91) reported 19 minutes ago from Hemel Hempstead, England

  @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

• 
  Ari Gork (@arigork) reported 27 minutes ago from Barnet, England

  @O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.

• 
  Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported 29 minutes ago from Hackney, England

  @O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.

• 
  Aled Smith (@AledSmith) reported 35 minutes ago from Camden Town, England

  @O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.

• 
  Pauline (@lovepbx) reported 36 minutes ago from Waltham Abbey, England

  @O2 can someone from customer services contact me ... I need urgent help ... Thanks

• 
  Cllr Jan Goodeve (@JanGoodeve) reported 39 minutes ago from Hertfordshire, England

  @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

• 
  Gill Barr💙 (@Gill_Barr) reported 44 minutes ago from Islington, England

  @O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks

• 
  Pauline (@lovepbx) reported 46 minutes ago from Waltham Abbey, England

  @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 49 minutes ago from Tottenham, England

  @O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...

• 
  Lexi Beqiri (@lexibeqiri) reported 51 minutes ago from Barnet, England

  @O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!

• 
  T é y 🌺💜 (@TeyLove_) reported 52 minutes ago from Islington, England

  @O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????

• 
  Ari Gork (@arigork) reported 53 minutes ago from Barnet, England

  @O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)

• 
  Jack Appleton (@appletonjack) reported 55 minutes ago from Camden Town, England

  @Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  beijinggail (@sargeant_gail) reported 6 minutes ago

  @O2 When is someone going to sort out my ongoing issues with context - 4 weeks now - no response to my emails to resolution centre #o2 #verypoorcustomerservice #isthishowyoutreatlongstandingcustomers

• 
  Sue Owen Bailey (@SueOwenBailey) reported 10 minutes ago

  @O2 Thanks so much, I have just tried that, spent ten minutes jumping through hoops to speak to someone only for them to hang up on me as soon as they answered. I will DM you - can you arrange for someone to call me please

• 
  Nirave 尼拉夫 (@nirave) reported 10 minutes ago

  @Heidivel @VodafoneUK Don’t change to O2 – trust me on that, they’re the worst UK network possible and their customer service is ATROCIOUS. You’ll be waiting a day for a single message in response from @O2 as well.

• 
  Onlyslightlybiased (@onlyslightlybsd) reported 11 minutes ago

  @O2 Have been waiting on hold for about half an hour now, is there any other way of organising a return? Either in store or through a webchat service

• 
  Rakesh Sagu (@RakeshSagu1) reported 11 minutes ago

  @O2 Terrible service. Experienced issues porting my number for nearly 3 weeks, during which I haven't been able to use my 02 SIM. The team have no idea how to resolve. I want to cancel but am outside the 14 day period, so will incur your cancellation fee! Please can you resolve??

• 
  Sue Owen Bailey (@SueOwenBailey) reported 12 minutes ago

  Hi @O2 can I have a number to call you on from a non-02 phone as I do not have enough signal to get a connection (on-going issue of several years) and would like to terminate my contract.

• 
  beehem (@sololatolulope) reported 14 minutes ago

  @O2 , you do not care about your customer and am very upset about this. @O2 isn’t taking any responsibility and it seems like @RoyalMail isn’t too. How do I get my phone back or my money in this case.

• 
  Matt Morris (@Sadlybrokeboy) reported 16 minutes ago

  @o2 stupid question for you. Can I switch an existing SIM card to an esim connection?

• 
  Forty-Nine Sea Horses (@GiveUpTheJosh) reported 16 minutes ago

  @O2 Love how you dont respond after you're so rude to me. You wont be seeing my custom again. Cancelling said new 24 month contract, cya.

• 
  Forty-Nine Sea Horses (@GiveUpTheJosh) reported 17 minutes ago

  **** @O2 so much. Upgraded yesterday so it would be on the same sim, go to work today and i have no data??? Great