O2 outages and service status in Shenley, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
- O2 generated 0 outage signals in the last 24 hours around Shenley, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Shenley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at O2
O2 is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shenley, England
The most recent O2 outage reports came from the following cities: Hemel Hempstead, Stanmore, Enfield Town, and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 9 days ago |
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Total Blackout | 1 month ago |
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2 months ago | |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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Gianluigi PAGHI (@Gigiryche) reported from Harrow Weald, EnglandThank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
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2 for flinching (@2_4_Flinching) reported from Camden Town, England@O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!
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mark (@PieFaceMark) reported from London Colney, England@O2 hello. I have just moved over to O2 and am considering buying a phone from the company Oneplus. I have read that Oneplus phones don't work with the O2 5g network, is this correct? I don't want to buy the phone then realise I can't receive 5g. Thanks in advance
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Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England@O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area
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Brett (@brettriot) reported from Camden Town, England@O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?
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Pauline (@lovepbx) reported from Waltham Abbey, England@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
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David Donnelly (@gigsmad) reported from Camden Town, England@O2 Went to shop to collect my phone, they were great at helping to flog cases, when I asked for help to set up, their WIFi is rubbish. I just spent a lot off money FFS!
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Jonny Pugsley (@jonathonfp) reported from Camden Town, England@VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?
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Gem (@gadgetgem) reported from Barnet, EnglandMissed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast
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Paul Ferrer (@paullferrer) reported from Harrow Weald, England@O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you
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sam fowler (@samfowler) reported from Camden Town, England@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
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Send News!☝🏾🇧🇧 #StopTheCoup 🌹 (@smileyyearwood) reported from Harrow Weald, EnglandI've decided to hang onto my @HuaweiMobileUK P30 Pro until the next gen of 5g phones. Was going to take an @O2 deal but it only shows 4g and says you'll then need to take a new chip and contract for 5G not guaranteed you'll pay the same price. A lot of 1st adopters are screwed.
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Geoff Adams-Spink (@GAdams_Spink) reported from Harrow Weald, EnglandSo, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.
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Jack Appleton (@appletonjack) reported from Camden Town, England@Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭
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banafsheh (@banafshbanafsh) reported from Waltham Abbey, England@TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x
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Elissa Da Costa (@Elissa524) reported from St Albans, England@O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly
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abena (@itsnadine_) reported from Harrow Weald, England@O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help
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Ashley (@AshleyLlewellyn) reported from Barnet, EnglandI have before, but I keep getting told there is no issue with the mast. Or use WiFi, or get a new sim. I just want to be able to use my phone, thinking about ditching you guys and going to @O2 might get a signal and a betting offer on s phone.
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Jason MacKenzie (@jasonmackenzie) reported from London Colney, EnglandIs there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.
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Charles Howarth (@HowarthCharles) reported from Camden Town, England@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mëtälmälc 🇪🇺🏴 (@Metalmalc) reported@O2 Is your website down? I can’t login m, I’ve tried the Virgin thing several times and I’m losing the will to live.
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ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878 (@lestereverton80) reported@O2 can I have some help please
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Susan Freeman (@Propertyshe) reported@O2 It’s been ongoing for over a year. You told me it had been resolved but we continue to have no @O2 signal. Seems to have started when you put in a new mast down the road.
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Lauren Brookes (@laurenhall96x) reportedIs @O2 and @virginmedia down? My services aren't working
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ji 🇵🇸 🏴 (@JunaidIqbal0) reported@O2 trying to correct my DoB on my contract seems to be beyond O2 ability. 6 days in, countless calls to customer service, visits to local O2 store and logging a complaint and still no closer to a resolution.
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Cllr Sophie Preston-Hall ECC Rochford North (@SophiePrestonHa) reportedIs anyone else getting absolutely inundated with calls from an offshore @O2 call centre lately? I’m getting 5–10 calls a week at this point and it’s beyond frustrating. I’ve politely asked to be removed from their list around 9 or 10 times now and today, when I pointed out that I’ve repeatedly asked them to stop calling me, they simply slammed the phone down on me. How on earth do you actually get yourself removed from whatever ridiculous list these companies seem to have you on? Surely I can’t be the only one dealing with this nonsense?
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Darren Coomer (@coomerdarren) reported@O2 Since virgin media came along ive been unable to use the O2 app to look at my account after a few phone calls to raise this issue & told the issue will resolved yet nothing also i don't have virgin media please can you get on with resolving this issue ?
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National Events Caterers (@EventsCaterers) reported@SophiePrestonHa @O2 We need to look at gdpr again!! Data calls are apart of the problem along with spamming data calls.. Do you think it’s possible time to change from over seas call centres need to be replaced?? we should be able to ask the government to fix it?? They overstepped with no accountability to everyone personal information abroad
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Ian (@iancharris) reported@HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.
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Kernal 💼🧼 (@chefkernal) reportedhello @O2 do you accept freelance workers because the cell tower near my house is experiencing an outage and I can just do it for you if you want lmk