O2 Outage Report in Shenley, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Shenley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Hackney, St Albans, Enfield Town, Hertford, Islington, Waltham Cross, Wembley, Hemel Hempstead, Barnet and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
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O2 Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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James Murray
(@jamesmurray07) reported
from
Camden Town, England
.@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).
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Paul Lewis
(@paul_a_lewis) reported
from
Barnet, England
@O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx
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Andy Denial 📸
(@NorthernlyExpo) reported
from
Islington, England
@O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Keith - newacc.
(@whiterosetyke) reported
from
Islington, England
@O2 Yes but I deleted it as I said if your reply wasn't a fix (as it's all YOUR fault) I'd block you. You are lucky you aren't blocked @Ofcom
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Geoff Adams-Spink
(@GAdams_Spink) reported
from
Harrow Weald, England
So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.
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Monica, BSN, RN, MFCI
(@monicathenurse) reported
from
Walthamstow, England
@O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.
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Josh
(@JoshBates) reported
from
London Colney, England
@O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x
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Shan Wilson
(@ShanWilson_) reported
from
Hemel Hempstead, England
@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
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Keith - newacc.
(@whiterosetyke) reported
from
Islington, England
@O2 I've no DM may I ask, what makes Twitter O2 better then two customer service phone calls and twice into the O2 shop in Camden? The 4 times and completely incapable of of fixing the issue. Just wondering what makes you different.
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Ian Slade
(@ian_slade2) reported
from
London Colney, England
@O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan
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Hannah Lomax-Browne
(@DrHannahLB) reported
from
Walthamstow, England
@O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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Matt O'Connor
(@Mattoco) reported
from
St Albans, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Elaine Sheppard
(@ElaineHenesy1) reported
from
Watford, England
@O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?
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Calvin Laurenson
(@CalvinLaurenson) reported
from
London Colney, England
@O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting
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Lord Shaun O’Brien
(@lordshaun_) reported
from
St Albans, England
@O2 customer services truly are as much use as an ashtray on a motorbike.
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Aurélien
(@aur_elien) reported
from
Hackney, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hibbert
(@Keith37475461) reported
I recently renewed with @virginmedia and part of that deal was converting my sim to @O2 i have filled in the forms online but still not had any confirmation back regarding the pac swap. I really need this phone as I have a 7 month old and if there was any issues. Please help
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Biggy Heart
(@HeartBiggy) reported
@withanisa @O2 @withanisa There is a very good guy on IG that can fix your problem,one incredible hackers on IG and this is his WhatsApp line +1-559-697-4968 He has helped my Dad get back his account,so I'll advise you try him before it gets late or worst
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🔥🏴
(@begoneheathen) reported
@O2 I want to add data to my plan but it won't let me as I'm changing tariffs. Please help!
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Sharon Williams
(@Williams_Sharon) reported
@MrAHarrisonCS @O2 This is dreadful customer service @O2. It is a completely unreasonable action in these circumstances, when you had been informed of travel plans.
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🔥🏴
(@begoneheathen) reported
@O2 Why that makes no sense? Ran out of data before the new tariff and that's never happened before.
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Ember Inns
(@EmberInns) reported
@thekinaton @O2 @mbplc Hi Jason, we were informed there was a slight technical issue which lasted around 15 mins and we're pleased to advise this has been resolved. Apologies for any inconvenience this caused you at the time. CP
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Rabinder Lail
(@LailRabinder) reported
@O2 I have sent via private message but happy to share experience with current or perspective customers. As you are good at rising prices each year but the customer service declines further where left hand doesn't know what right hand is doing. Happy to explain further on here
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Rabinder Lail
(@LailRabinder) reported
@O2 what a joke of a customer services I've been lied to on numerous occasions and then still not got my replacement phone delivered to me! People be aware of the dodgy customer service you receive where the goal posts are changed!
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James Flanders
(@JamesFlanderss) reported
@ThreeUK could you explain to me why I have to live off my work phone’s @O2 hotspot. You’d of thought I’d at least have some network coverage on Regent Street in Central London. I’m supposedly paying for ‘unlimited Internet’ but you aren’t providing that…
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John Nixon
(@NIXON26) reported
@O2 Hi,why does your service status says you are investigating a problem with a mast in our area, then says everything ok.But calls still dropping, cut off and can’t hear people, then have to phone back.A lot of people on o2 experiencing this in our area.