O2

O2 Outage Report in Shenley, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shenley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shenley, Hertfordshire, England 12/03/2025 00:55

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shenley, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Hackney, London, Wembley, Hemel Hempstead, Barnet and Uxbridge.

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City Problem Type Report Time
United KingdomHackney Phone
United KingdomLondon Phone
United KingdomHackney Phone
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomWembley Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Shenley, England

Latest outage, problems and issue reports in Shenley and nearby locations:

  • sarahbennetto Sarah Bennetto (@sarahbennetto) reported from Hackney, England

    @O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.

  • whiterosetyke Keith - newacc. (@whiterosetyke) reported from Islington, England

    @O2 I've no DM may I ask, what makes Twitter O2 better then two customer service phone calls and twice into the O2 shop in Camden? The 4 times and completely incapable of of fixing the issue. Just wondering what makes you different.

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)

  • monicathenurse Monica, BSN, RN, MFCI (@monicathenurse) reported from Walthamstow, England

    @O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • whiterosetyke Keith - newacc. (@whiterosetyke) reported from Islington, England

    @O2 Yes but I deleted it as I said if your reply wasn't a fix (as it's all YOUR fault) I'd block you. You are lucky you aren't blocked @Ofcom

  • lordshaun_ Lord Shaun O’Brien (@lordshaun_) reported from St Albans, England

    @O2 customer services truly are as much use as an ashtray on a motorbike.

  • jamesmurray07 James Murray (@jamesmurray07) reported from Camden Town, England

    .@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • ShanWilson_ Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England

    @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

  • cheesescientist Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?

  • julie_virgo1 julie virgo (@julie_virgo1) reported from Croxley Green, England

    @O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲

  • cheesescientist Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 Not working for me either.

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • DrHannahLB Hannah Lomax-Browne (@DrHannahLB) reported from Walthamstow, England

    @O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!

  • ElaineHenesy1 Elaine Sheppard (@ElaineHenesy1) reported from Watford, England

    @O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud

  • GAdams_Spink Geoff Adams-Spink (@GAdams_Spink) reported from Harrow Weald, England

    So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.

  • ChristianRad Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • ian_slade2 Ian Slade (@ian_slade2) reported from London Colney, England

    @O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • damstarvlog Damilola (@damstarvlog) reported

    Can’t wait for my deal with @O2 to be over. I will never use you people again.

  • MRGB9191 Michael (@MRGB9191) reported

    @O2 Hi, I'm trying to finalise a switch (I just got my sim card but I can't get through the swap my sim instructions). Could I please get some help? Thanks.

  • julieirwin22 julie Irwin, (@julieirwin22) reported

    @O2 disgusting customer service when phoning all we get is "sorry wd cannit access your security info. Bye" and hung up NOT at all helpful when you need assistance

  • jamieanderson1 Jamie Anderson (@jamieanderson1) reported

    @O2 why is my signal absolutely awful everywhere in the south east of England? Mugging me off with nearly £85 a month

  • vidAleks vida aleks (@vidAleks) reported

    @HedgesJames @O2 Same here, got my new phone and sim on Saturday and still not connected. CS service taking about an issue on their end. Why have I switched to this network if I can’t make or receive calls? @O2

  • _neyneyy NO.1 (@_neyneyy) reported

    @JPsealy @O2 The problem is o2. All up to this second I’m still not getting any proper data. I’m officially leaving o2. May I remind you I’ve been having this problem on and off for 1 and a half years. I have. I idea why I stayed for so long after my contract ended.

  • mikedoc90 Michael D (@mikedoc90) reported

    @O2 Currently on your live chat and no one seems to help...

  • Carolyn16262105 Carolyn Saunders (@Carolyn16262105) reported

    @O2 Hey O2, why have I been charged for two calls to the island nation of Tonga, when there is no record of them in my handset, I don't know anyone in Tonga and I have never called Tonga?

  • BritSToc Peter (@BritSToc) reported

    @Craigo71 @ThreeUK @O2 Wow. Looking after new customers as always. I have been on Cellnet and O2 forever and never received anything.

  • JPsealy Jen Paget (@JPsealy) reported

    @O2 @_neyneyy I've been having this problem for two days. I am unable to work and losing money. Tried calling o2 but the recorded message refers me to website which won't load. Tried chatting to o2 via app, but keeps saying no agents available. Is there an issue? I'm at PL1 5DG.