O2

O2 Outage Report in Shenley, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shenley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shenley, Hertfordshire, England 03/31/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shenley, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Hemel Hempstead, Uxbridge, Greenford, London, Wealdstone, Hackney, Barnet, Enfield Town, Muswell Hill, Bushey, Hatfield, St Albans, Harringay, Waltham Forest and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomHemel Hempstead Internet
United KingdomUxbridge Phone
United KingdomGreenford Phone
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Shenley, England

Latest outage, problems and issue reports in Shenley and nearby locations:

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • emmatrainis Emma Trainis (@emmatrainis) reported from Shenley, England

    @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

  • lovepbx Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 can someone from customer services contact me ... I need urgent help ... Thanks

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    @O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.

  • appletonjack Jack Appleton (@appletonjack) reported from Camden Town, England

    @Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?

  • williamhann86 William Hann (@williamhann86) reported from Hackney, England

    @JohnnyBooshay @O2 Sucks man!

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)

  • Borehamwoodbine Woody (@Borehamwoodbine) reported from Borehamwood, England

    In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!

  • TeyLove_ T é y 🌺💜 (@TeyLove_) reported from Islington, England

    @O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????

  • Gill_Barr Gill Barr💙 (@Gill_Barr) reported from Islington, England

    @O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • behu91 Ben (@behu91) reported from Hemel Hempstead, England

    @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • philter66 Phil Turner (@philter66) reported from Hatfield, England

    @O2 simply dreadful customer experience tonight -felt really let down

  • JanGoodeve Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • lexibeqiri Lexi Beqiri (@lexibeqiri) reported from Barnet, England

    @O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!

  • MrsScreech Jess (@MrsScreech) reported from Hillingdon, England

    @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

  • lovepbx Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Termehhs Termeh (@Termehhs) reported

    @O2 has the absolute WORST service of any network I've ever been with. Trying to call their customer service line as my phone just likes to not receive calls sometimes. Missed an important one and now calling O2 and the call sounds like it's being made underwater. AVOID.

  • SpecialistPara Mike W - #FRSPH #MCPara (@SpecialistPara) reported

    Afternoon @O2 having major issues with new account, I'm just sending this to touch base as unlikely to be able to rectify quickly and would like assistance. Please feel free to DM me thanks. #O2

  • bunnypuddinghop bunnypudding (@bunnypuddinghop) reported

    @O2 I need urgent help from you as in, I *need* to speak to a human being - where do I go as I need to resolve something urgently. Your chat feature isn't working etc Thanks!

  • Luce_Goose88 Lucy Rice (@Luce_Goose88) reported

    @O2 @lambhannah36 Hi @O2 I'm going through the priority app too but it's redirecting to ticketmaster and asking for a code! Help pls!!

  • tjcmorgan insecurity matters (@tjcmorgan) reported

    What’s the deal with lack of @O2 coverage in Canterbury? It sucks!

  • KatieJeanFoste1 kates⚡️ (@KatieJeanFoste1) reported

    Ok so first time using @O2 priority has been a let down…. We try again tomorrow! #iwillgetblinktickets

  • PastaCrossing Pasta (@PastaCrossing) reported

    @O2 Thank you it got resolved through in app chat support - they needed to switch on a bolt on that was off by mistake

  • Tonyprescott101 Tony Prescott (@Tonyprescott101) reported

    @virginmedia incredible(sarcasm)service. Issue with my broadband since I’ve changed my contract, call customer services. Told no issues, advised the way to fix(none issues) is 3 Wi-Fi extenders and a 12 month mobile @O2 contract that I don’t need. What a Wednesday!

  • tjcmorgan insecurity matters (@tjcmorgan) reported

    @O2 4 bars 4g consistently poor service on 3 separate devices 😠

  • james_penticost James Penticostly (@james_penticost) reported

    @O2 what is going on with you signal recently? No 4G, never 5G and seems no signal at ALL... Had to connect to my buses WiFi just to try and contact you