O2 Outage Report in Shenley, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Hackney, Harringay, Waltham Forest, St Albans, Camden Town and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| London |
Total Blackout | |
| Harringay |
Phone | |
| London |
Internet | |
| Hackney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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Raf
(@Mr_Rafal) reported
from
Hackney, England
Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Ayden Wilson
(@aydenwilsonHE) reported
from
Hackney, England
Anyone else lost @O2 signal?
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Ari Gork
(@arigork) reported
from
Barnet, England
@EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?
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Claudia Simms Abram
(@Claudiasabram) reported
from
Islington, England
@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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John Webb
(@JohnDWebb) reported
from
London Colney, England
@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Tottenham, England
@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Reilly
(@notthatkarensrs) reported
@O2 is there an issue with your mobile data in Northern Ireland? I can’t stream anything (YouTube, Spotify) without it constantly cutting off on me on my commute
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Sheena Martin
(@Sheenie_Beannie) reported
@BluesnJazzxx @O2 I left after being a customer for over a decade, when they reduced the Wi-Fi signal, making me. Unable to connect, apparently was my fault?! Never looked back, been with 3 for over 10 yrs, excellent value and service
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b e t h
(@bethstobo) reported
@O2 I’ve had no internet service on my phone for the past few days and can’t even get into your network service checker to check the status! Can you please have a look at this?
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kroenke out!
(@DazzyGeezy) reported
@O2 worst customer service I have EVER experienced! Phone me now
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Dave Gilsenan
(@davegilsenan) reported
@O2 Every other major network has text over wifi though
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Martha Davies
(@DrMarthaDavies) reported
@O2 Well that response was quicker than either you call centre or online messaging service. I will DM the details
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kroenke out!
(@DazzyGeezy) reported
@O2 The fact I’ve asked you to cancel my contract and transfer my number across 3 times since dec 31st!!! Now you are charging me for two contracts I’m livid and wish to complain. Give me a number please
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Nazende
(@b_nazende) reported
@O2 (2) They always say "we're sorry" but they neither listen to you nor try to find a solution to your problem. They're just stalling. No sane person will receive service from "O2".
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Tommy Stewart
(@ThomasJStewart) reported
@O2 Ballymena town centre yet again has no / poor internet access today on 4G and 5G is not available here. This has been ongoing as a re-occurring issue for 2-3 years. I will need to move to another provider who cares about their Ballymena customers. @O2 clearly don’t.
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Luke Jackson
(@BBLukeJackson) reported
@O2 hi I'm having an issue with accessing a particular website, this issue only occurs when using my mobile data not over a WiFi connection, the owner of said site said it could be down to content blocking? Can you shed any light please? TIA