O2

O2 Outage Report in Shenley, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shenley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shenley, Hertfordshire, England 03/10/2026 07:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shenley, Hertfordshire, England

The most recent O2 outage reports came from the following cities: London, Hackney, Muswell Hill, Bushey, Hemel Hempstead, Hatfield, Barnet, St Albans, Harringay, Waltham Forest and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomHackney TV
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomMuswell Hill Phone

Community Discussion

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O2 Issues Reports Near Shenley, England

Latest outage, problems and issue reports in Shenley and nearby locations:

  • banafshbanafsh banafsheh (@banafshbanafsh) reported from Waltham Abbey, England

    @TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x

  • CraigFamilyBlog Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, England

    Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!

  • jmcomms Jonathan Morris 📱📸 (@jmcomms) reported from London Colney, England

    @VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.

  • bks67 bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

  • DimitthriV Dimitthri Vithanage (@DimitthriV) reported from London Colney, England

    @O2 what is going on! 😭😭 Even when I have signal it's so slow!

  • Macgregor11 Glenn macgregor (@Macgregor11) reported from Harrow Weald, England

    @O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now

  • ItsMeEllisxD Ellis Brown (@ItsMeEllisxD) reported from London Colney, England

    @O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • LydiaElenaxo Λυδια-Έλενα (@LydiaElenaxo) reported from Tottenham, England

    After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today

  • Greekphotoguy Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    @LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!

  • johnsheppard71 John Sheppard (@johnsheppard71) reported from Chalfont Saint Peter, England

    @O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .

  • StephenKingsley Stephen Kingsley (@StephenKingsley) reported from Islington, England

    @O2 No response on Saturday and don’t understand a three letter message today - a long time for an automated service not to be working correctly.

  • Steve_Edwards77 Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England

    @westspice @O2 Awful service for me today!

  • aktyrrell Andy Tyrrell (@aktyrrell) reported from Walthamstow, England

    @harwood_steve @O2 @EE EE service is shit around Chingford guys I work with never get a service I'm o2 never had a problem. Probably the country you're in. Plus we always get upgraded at the o2 by the o2 Angel's.

  • PaulWRamsay #HellomynameisPaul (@PaulWRamsay) reported from London Colney, England

    Really bad service from @O2, having calls from a shop to pressure into upgrades, no really clarity when calling 202 to ask what’s going on-I think I need a new network!

  • MissPaulaGreen Paula (@MissPaulaGreen) reported from Camden Town, England

    @O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨

  • endaguinan Enda Guinan (@endaguinan) reported from Islington, England

    @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

  • AndrewTRIrwin Andrew Irwin (@AndrewTRIrwin) reported from London Colney, England

    @EmmaShubrook @O2 Agreed. I have no signal at all

  • Greekphotoguy Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    Dear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.

  • jonnyrotton1989 Jon. (@jonnyrotton1989) reported from Islington, England

    Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • timefried Travis (@timefried) reported

    @O2 Being able to get signal on my phone

  • SusanDickinson5 Susan Dickinson (@SusanDickinson5) reported

    @O2 terrible company. My husband is on the phone again to you for hours trying to find out why you're taking 3 direct debits. No one will help

  • Ktmoodles 𝘒𝘢𝘵𝘪𝘦 (@Ktmoodles) reported

    @idlewildgirl @O2 I get that in spots in Brighton town centre. Everything just stops working. Never got any signal at work. Ridiculous

  • GlitterMermaid3 🌜Moonchild🌛 (@GlitterMermaid3) reported

    @O2 @Lorrain49516423 Im waiting on yous to answer my dm as well o2 ive had no phone signal for 15hrs now and i need to go out which my phone will be no good to me? And im relying on yous here bcos i cant make calls

  • MrKarlWilson Karl Wilson (@MrKarlWilson) reported

    @O2 So the que for a response is so far 5 days? All I need is for you to confirm that you have no intention for resolve my issue so I can proceed to the ombudsman.

  • DavidJa1702 David James (@DavidJa1702) reported

    @O2 Need to find someone at o2 who can help solve my account problem but it needs to be someone who doesn’t lie just to get me off the call

  • GlitterMermaid3 🌜Moonchild🌛 (@GlitterMermaid3) reported

    @O2 Please can you reply to my dm? You have left me without a service for 16hrs now? Which means when i go out my phone will be useless to me as i cant connect to wifi to use any features at all? This is shocking and i cant even phone customer services?

  • GlitterMermaid3 🌜Moonchild🌛 (@GlitterMermaid3) reported

    @O2 @DorsetGolfGuy @O2 i messaged you an hour ago to tell you ive got not signal at all! Cant make any phone calls and no one has even acknowledged my message? 🤬

  • idlewildgirl Sarah (@idlewildgirl) reported from Leeds, England

    Although my mate has just said he’s swapped to Vodaphone this week and he has 5G everywhere, ffs @o2 when are you going to upgrade your network 😭

  • anna_tweeting Anna (@anna_tweeting) reported

    Hi @O2 calls to my number aren't connecting. Tried calling 202 and I've been waiting for 90 mins already. Can anyone help? No problems with bill payment.