O2 outages and service status in Shenley, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Shenley, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Shenley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 8: Problems at O2
O2 is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shenley, England
The most recent O2 outage reports came from the following cities: Hemel Hempstead, and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead
|
Internet | 22 days ago |
|
Stanmore
|
Total Blackout | 2 months ago |
|
Enfield Town
|
2 months ago | |
|
Wembley
|
Internet | 2 months ago |
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Hemel Hempstead
|
Internet | 2 months ago |
|
Greenford
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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mark (@PieFaceMark) reported from London Colney, England@O2 hello. I have just moved over to O2 and am considering buying a phone from the company Oneplus. I have read that Oneplus phones don't work with the O2 5g network, is this correct? I don't want to buy the phone then realise I can't receive 5g. Thanks in advance
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Ashley (@AshleyLlewellyn) reported from Barnet, EnglandI have before, but I keep getting told there is no issue with the mast. Or use WiFi, or get a new sim. I just want to be able to use my phone, thinking about ditching you guys and going to @O2 might get a signal and a betting offer on s phone.
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Adeola Zain (@ZainAdeola) reported from Wealdstone, England@O2 I'm traumatized and if there is a zero star rating I will gladly give it to 02. My phone was misplaced by the repair company. I have been chasing to get my phone back from 02 since 2024. All the customer service agents don't know what they are doing. Im reporting to the press
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Jonny Pugsley (@jonathonfp) reported from Camden Town, England@VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?
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marc foley ⚒ (@marcwhufc) reported from Barnet, England@o2 your service has been shocking nearly 2 weeks and my daughters Apple Watch for Xmas not here. Now by all accounts best to start the order again as will be quicker and wait a week for deposit to be put back in my account 🤬 look at your dm’s I’m in them 2 replies so far 🙄
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AFCAMDEN (@AFCAMDEN) reported from London Colney, England@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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Lexi Beqiri (@lexibeqiri) reported from Barnet, England@O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!
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mark cording (@sparkloaf26) reported from Barnet, England@O2 this is a joke my signal is pants i better get money off my bill looks like ill be saying good bye when my contract us up your a joke
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Dimitthri Vithanage (@DimitthriV) reported from London Colney, England@O2 what is going on! 😭😭 Even when I have signal it's so slow!
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🌜cobie🌛 (@dramattyhealy) reported from London Colney, England@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient
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juliet gough (@juliet_gough) reported from London Colney, England@O2 #o2guru said they are doing a network investigation for me. It makes no sense to use 1GB of data in 53 minutes whilst at the theatre. I’d have to be live streaming for that to happen! #o2 @TheO2 #1gbdata #goinggone
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Craig Canfield (@Craigcanfield) reported from Welwyn Garden City, England@O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr
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2 for flinching (@2_4_Flinching) reported from Camden Town, England@O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!
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BrianJThompson8 (@BrianJThompson8) reported from Barnet, England@ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them
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Ian Slade (@ian_slade2) reported from London Colney, England@O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan
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Ari Gork (@arigork) reported from Barnet, England@O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Alec (@alechendry) reported from Camden Town, England@fortheride @O2 Also, try taking your network selection off automatic, and switching to AT&T, I generally find them better - but results may vary depending on pairing agreements.
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Addictive Colors (@AddictiveColors) reported from London Colney, England@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsty (@bezerinatour) reported@redshellybelly2 @O2 Im having the same issue
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ari ♡ twice london !! (@starryyarii) reported@O2 **** you
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simon lamb (@simonlamb11) reported@O2 I still cannot get any signal in my own home. 3 phones on your network & not one bar/signal. What am I paying for. You keep saying issues in area but this has been over 4 months. Missing important calls from hospital. Time for network change if nothing can be done.
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Angela Beardsmore (@ajb1975) reported@GreggsOfficial @o2 app machine not working in my local Greggs so had to pay full price for my coffee (had saved the £1 treat for today) and also lost out on the Greggs point when paying full price 😩😡
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Nicole McAvoy (@NicoleMcAvoy5) reported@O2 I can’t get any data in Spain. Is there a problem at the moment?
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Kerrie Reid (@MrsReidteaches) reported@virginmedia @O2 I just want to speak to a real person about my locked account but can't get past the first part of automated phone service 🤬 not impressed. Who can help please?
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Quantum Infinite Seer Nikota888 (@NikotaLimitless) reported@O2 So went to o2 as my phone pin would not go into the phone and open had the phone for some time. No issues before. This is what unfolded I have an account with you and my phone would not allow me to put in my pin number so took the phone to hasting branch, served by a guy called Daniel to get a new sim, with the same number but the same problem arrived. I brought the phone off you a few years back he told me to contact Samsung you are only the provider he gave me a number he really was of no help and the other thing. I showed him my passport as id and started to put my passport info into the system this was without my permission. Do you want to explain why this unfolded this with my personal info. when you have my details on your system ???? Very Very disturbed by it all as you are provider's for a service I buy a phone off you but cannot get my phone sorted when something is wrong. If that is the case you should not be selling phones you cannot sort out or send away to fix the problem. serservice permission. I was asked to show proof of id not submit my passport info into your system. 3:58 PM
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Elle Louise (@ellsbells181x) reported@O2 my account has been blocked for 2 weeks now and i cannot get in touch with anyone to help. left me 2 weeks without being able to use data/make phone calls. Absolute poor service
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Darren Rogers (@DazRogers85) reported@O2 over 6 weeks I’ve now been waiting for my account to be unblocked. 3 calls later and still no progress. You’re losing a customer of over 25 years if you don’t resolve soon
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VillaChicken (@AVFCMadrid27) reported@O2 @o2 your signal coverage app is incorrect. The map show blue where there is no reliable 5g, cant generally get 4g. This is not temporary, been the case for months. People need to go into Shops for wifi to pay parking.