O2 Outage Report in Shenley, Hertfordshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at O2
O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (32%)
-
Total Blackout (15%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Hackney, Muswell Hill, Bushey, Hemel Hempstead, Hatfield, Barnet, St Albans, Harringay, Waltham Forest and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Wi-fi | |
| Hackney |
TV | |
| London |
Internet | |
| London |
Phone | |
| Muswell Hill |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
-
Alex Murray
(@alexmurray12) reported
from
Hillingdon, England
@O2 I now have no data signal at home, I’m having to piggy back off an EE signal from someone else’s phone, why does this keep happening! #o2
-
Craig Canfield
(@Craigcanfield) reported
from
Welwyn Garden City, England
@O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr
-
Tom Davies
(@TomDavies_89) reported
from
Hackney, England
Central London @O2 signal yet again an absolute travesty! I’d be better off investing in pigeons 🐦
-
Corina Wieland
(@CorinaWieland) reported
from
London, England
@O2 I have called O2 several times and also chatted online to a few people (Nooruddin for example).I also spoke to the 3rd party which don’t care and to the police which are busy with bigger problems.What it comes down to is YOU are charging me, and I am YOUR costumer
-
Ali Malik
(@Ali_Malik) reported
from
London, England
And the harrowing experience continues with @o2! Porting out within 14 day cooling off period of “new” contract seems to be a tough ask for #O2. Unacceptable, impolite behaviour of customer services while the farce from technical side continues. #O2fail! CC: @MarkEvansO2 @Ofcom
-
Omar Mansoor
(@OmarMansoor) reported
from
London Colney, England
@Ali_Malik @O2 @Ofcom @MarkEvansO2 I’ll give them a #Valentine chance - never had issues before but now only on crucial days they go down. #
-
juliet gough
(@juliet_gough) reported
from
London Colney, England
@O2 I tried. I think you guys list connection. The guru went to check and never came back!!! 🙈😩 @o2 #o2guru
-
Neil Nutbeam
(@NeilNutbeam) reported
from
Hillingdon, England
@O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish
-
2 for flinching
(@2_4_Flinching) reported
from
Camden Town, England
@O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!
-
John Sheppard
(@johnsheppard71) reported
from
Chalfont Saint Peter, England
@O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .
-
Corina Wieland
(@CorinaWieland) reported
from
London, England
@VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.
-
Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 remember few months back when @o2 was down for nearly 2 days.. after that it’s service is going down everyday.. sometime when you are travelling and passing from certain areas O2 service will simply shift to 3G form 4g and sometime it will be No Serive at all 1/2
-
Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
every single day your service going down ,moved to O2 from 3 , paying more getting less as compare to 3 but your service is kind of same , most of the places it just disappears, call failed, hardly one bar most of the time and no service at certain places.. v disappointing @O2
-
Elissa Da Costa
(@Elissa524) reported
from
St Albans, England
@O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly
-
Liv 🌸🌷
(@OliviaFranceska) reported
from
Islington, England
@O2 hi, my data hasn’t been working all day! Please help
-
Ali Malik
(@Ali_Malik) reported
from
London, England
The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2
-
Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 i have few screen shots of different areas when it’s service just disappears, call failed and only 1 bar, will share screen shots with @O2 3/3
-
Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 and if you are on call your call will be dropped(call failed)then it will take sometime fr service to start working again.. 2ndly most of the places getting only 1bar and very slow data browsing.. 3rdly when it connects to 3G it’s same like No Service it goes sooooooo slow 2/2
-
لويد سا
(@iLloyd_Sa) reported
from
Hillingdon, England
@O2 It’s doesn’t help!!!!! It’s getting frustrating day by day been with @02 nearly 7 years and it’s getting worst day by day. No proper coverage. There’re much better network providers in the U.K. that provide better network and customer services it’s time to make a change!!!!!!!
-
juliet gough
(@juliet_gough) reported
from
London Colney, England
@O2 #o2guru said they are doing a network investigation for me. It makes no sense to use 1GB of data in 53 minutes whilst at the theatre. I’d have to be live streaming for that to happen! #o2 @TheO2 #1gbdata #goinggone
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
theRealDuckers73
(@TheDuckers73) reported
@O2 15 years + with 02…. Never had a thing from them 🙄
-
Linda
(@mikecom17) reported
@O2 Allegedly I have no network problems which is strange because every time I’m at home it goes ‘no service’. Trying to report a hazard in my home to a repair team but can’t because I’ve got no service.
-
Spirit and Wood | Alistair
(@SpiritAndWood) reported
@O2 A days old @sonyxperia 1 iii. I've tried everything regarding the @instagram issue - including starting the phone afresh, it's followed me across devices so I tried not restoring from backup. But that's not what I'm asking you about, it's this annoying text you keep sending.
-
Jake
(@Xplorography) reported
@O2 since you joined up with @Virgin my Internet via 4G is terrible, any chance for a reduction since my data doesn't actually work half the time now, makes travel photography quite difficult
-
Graham
(@GISALEGEND) reported
@O2 Thanks had a cappuccino today & I don't as not a big caffeine drinker, also trying to limit myself with any treats like this, so will have to see what else I could have that's not too bad.
-
Superman
(@JStanBacs) reported
Another coward from @O2 hung up because they don’t want to tackle a complaint. @Ofcom is this normal behaviour?
-
Superman
(@JStanBacs) reported
Update. Tried to call @O2 to discuss their **** service actually remained very calm and polite but without so much as taking any info they hung up. Another 15 mins on hold for them to hang up I’m guessing. Awful customer service.
-
Rachel❌❤️⚓️
(@finbren) reported
@O2 trying to reset my p/word not accepting security questions Q’s I’m putting on app keep diverting me to sign in page but I cannot remember password to sign in Pls can I speak to somebody to guide me through it I have just paid over £200 for tickets so I’m obviously a customer
-
James Farmer
(@jamesfarmer27) reported
@O2 is there network issues with 4G in SL2 area
-
Liv
(@LivvyLouL) reported
@O2 Haven't been able to send texts or get a decent call signal for nearly 3 days, network checker says that a nearby mast is not working properly. How long is it supposed to take to fix!? Phone is completely useless if not on WiFi!