O2 Outage Report in Shenley, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Barnet, Harringay, St Albans, Hemel Hempstead, Welwyn Garden City, Hackney, Enfield Town, Hertford, Islington and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Barnet |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Whenever i got to Bournemouth im losing the signal on the beach straight away
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Ayden Wilson
(@aydenwilsonHE) reported
from
Hackney, England
Anyone else lost @O2 signal?
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Claudia Simms Abram
(@Claudiasabram) reported
from
Islington, England
@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Raf
(@Mr_Rafal) reported
from
Hackney, England
Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Your service doesnt work in Bournemouth lol
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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arsenal_jon
(@arsenal_jon) reported
@O2 how do we communicate with you?!? 202 always busy….messenger never reply….live chat totally useless! I need some support please???
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Richard Kirby
(@RichKirby8891) reported
@O2 Why am I getting these enjoying messages maybe 200 times a day popping up on my screen when I'm not even an O2 customer? How do I stop them? “O2-Uk mobile network not available”
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Anna Fatania
(@anna_fatania) reported
@O2 what the point of giving us VIP for better service when no one even gets back to me? Emailed twiced and still no response & it’s been 2 months! O2 is a complete joke! Ive have the worst service! And have 4 lines with you! Can someone please get in touch! 😡
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Bewitching Sexy Hag
(@MsVanillaRose) reported
.@O2 is trying to make excuses for charging me 2 pounds to send a short text. "Was it a premium text?" they ask. What the heck is that? They've never told me about those.
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arsenal_jon
(@arsenal_jon) reported
@O2 6. A countable customer care from network provider
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Citizen JC
(@Citizen_JC) reported
@O2 I've been with you for years with no problem, but since you became part of Virgin Media when the broadband is down my mobile data doesn't work properly. That's when I actually need it! What are you doing to sort it?
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Luke 🇺🇦
(@luke57575757) reported
@O2 It would be nice to get a reply to me DM! I’ve been waiting over 1 hour now and also waiting almost 1 hour 30 minutes in your messaging service on the 02 app. It’s about my monthly bill so it’s important!
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Cole Clayton
(@ColeClayton1995) reported
Would be nice if you can get your service back up and running @O2 I can’t ring or text anyone and no mobile data been like this for the past week, and yes my bill has been paid
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Jay
(@join4te) reported
@O2 Day 142 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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PT.
(@PeteyJayD) reported
Hi @O2 it has been a week since you accepted my port request and I’m still on my temporary number. Old number stopped working on Tuesday morning, it is now Friday morning. Called your support number again yesterday who said it would be done by 6PM yesterday. It hasn’t been.