O2 outages and service status in Shenley, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Shenley, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Shenley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Shenley, England
The most recent O2 outage reports came from the following cities: Enfield Town, Wembley, Hemel Hempstead, Uxbridge, Greenford, Wealdstone, Hackney, Barnet, Muswell Hill, Bushey, Hatfield, St Albans, Harringay, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town
|
6 days ago | |
|
Wembley
|
Internet | 8 days ago |
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Hemel Hempstead
|
Internet | 12 days ago |
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Uxbridge
|
Phone | 13 days ago |
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Greenford
|
Phone | 13 days ago |
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Hackney
|
Phone | 17 days ago |
Community Discussion
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O2 Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Serbayy’ (@SerbayOzcann) reported from Hackney, England@O2 Your service doesnt work in Bournemouth lol
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Alison Burns 💃🏻💋 (@AlisonBurnsy) reported from Borehamwood, England@O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£
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Gill Kirby (@GillKirby) reported from Islington, England@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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Lebby Eyres (@LebbyE) reported from Islington, EnglandI would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Raf (@Mr_Rafal) reported from Hackney, EnglandHi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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BEX (@Bex_Stinson) reported from Camden Town, EnglandUpdate! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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Serbayy’ (@SerbayOzcann) reported from Hackney, England@O2 Whenever i got to Bournemouth im losing the signal on the beach straight away
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Alastair Hilton (@London_W4) reported from Islington, EnglandI'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Charles Howarth (@HowarthCharles) reported from Camden Town, England@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Katherine Stephens (@love_kittyket) reported from Hillingdon, EnglandTrying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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abena (@itsnadine_) reported from Harrow Weald, England@O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help
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Gill Kirby (@GillKirby) reported from Islington, England@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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BrianJThompson8 (@BrianJThompson8) reported from Barnet, England@ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Ben Fisher (@BenFisherCT) reported from Islington, EnglandWe’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Robert Frame (@hiaw61) reported from Hatfield, England@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sherlock (@SherlockC83) reported@O2 … social media team trying to look relevant and trendy by latching on to a popular show release. Our customer service is still terrible, so are our business ethics and prices. But we know what’s steaming on Disney plus!
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NSPh0t0s (@NSPh0t0s) reported@O2 ..irony that there is no O2 mobile data service whatsoever at @TheO2 itself
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L F • V I S U A L S (@LouisFoster593) reportedWhy are calls not going through to @o2 customer service? The line just keeps cutting off..
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ZoeTheCougar (@ZoeTheReturn) reported@O2 Your CS line is shocking. I’ve stayed with you for years because of good CS, now it’s awful. This is my 3rd try to pay off handset. Accts never about. Where’s the value in the unreasonable price hike??
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Dave Helsby (@DaveHelsby) reported@O2 Tweet that can’t be finished, there’s no signal 😜
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GuiniBZH (@GuiniBZH) reportedUnbelievable that @O2 thinks it's ok to increase price by 13 % when the service is so bad. No reception in central Bristol. I have to be on WiFi as soon as I can or I can't do anything with my phone... I miss you @bt_uk can I come back?
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sushi (@avid__fan) reported@O2 …network who raised my bill by nearly 20% a couple of months after joining. Also the network I will be leaving.
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OSRS bhaskar (@IVP_SUCKS) reported@O2 I don't need a new sim card, your network is over loaded @O2
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OSRS bhaskar (@IVP_SUCKS) reported@O2 O2 phone network is terrible, my phone calls get cut off
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God only (@YamaEmilie) reported@nathan06320834 @O2 Part of me actually feels like that sometimes , I’ve been a customer for 10 years currently paying like £55 per months maybe nice to have my bill reduced by £10-20 paid that maybe great .