O2 outages and service status in Shenley, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
- O2 generated 0 outage signals in the last 24 hours around Shenley, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Shenley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at O2
O2 is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shenley, England
The most recent O2 outage reports came from the following cities: Hemel Hempstead, and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 26 days ago |
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Total Blackout | 2 months ago |
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2 months ago | |
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Internet | 2 months ago |
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Internet | 3 months ago |
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Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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Paul Ferrer (@paullferrer) reported from Harrow Weald, England@O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you
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A1NOS (@a1_nos) reported from Hemel Hempstead, EnglandHey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌
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Dimitris A. (@Greekphotoguy) reported from Tottenham, EnglandDear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.
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Pauline (@lovepbx) reported from Waltham Abbey, England@O2 can someone from customer services contact me ... I need urgent help ... Thanks
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Jonny Pugsley (@jonathonfp) reported from Camden Town, England@O2 your 4G service in London is absolutely dire currently. And you’ve just put my price up for the privilege of it.
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John Webb (@JohnDWebb) reported from London Colney, England@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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2 for flinching (@2_4_Flinching) reported from Camden Town, England@O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!
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Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England@leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?
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BEX (@Bex_Stinson) reported from Camden Town, EnglandUpdate! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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Gianluigi PAGHI (@Gigiryche) reported from Harrow Weald, EnglandThank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
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Paul Lewis (@paul_a_lewis) reported from Barnet, England@O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx
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Aled Smith (@AledSmith) reported from Camden Town, England@O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.
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Ashley Leggett (@ashley_leggett) reported from London Colney, England@O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Alec (@alechendry) reported from Camden Town, England@fortheride @O2 Also, try taking your network selection off automatic, and switching to AT&T, I generally find them better - but results may vary depending on pairing agreements.
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England@O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.
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Gary Webb (@garywebbTHFC) reported from St. Stephen, England1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont
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AFCAMDEN (@AFCAMDEN) reported from London Colney, England@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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Λυδια-Έλενα (@LydiaElenaxo) reported from Tottenham, EnglandAfter 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne Tuckwell 💚🖤 (@waynetuckwell) reported@Lord_Viridis @O2 Ah yes the typical turn it on and off again! I stopped the script reading by announcing at the start of the call that I’m a 27year IT Veteran and over tried everything! No answer to that! I can’t believe just how poor a service they are providing
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emze (@KerZE87) reported@Mr__J_J @O2 Ridiculous isn’t it and they have the audacity to make us pay full price for a service they’re so clearly not providing 🙄
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CBL ‘71 (@Backofbeyond8) reported@O2 Maidstone east, on the train, no service west malling no service otford no service swanley minimal service, London Bridge, minimal service. every working day of my life, trying to work on the train and staring for 45 minutes of a 1 hour journey at a frozen screen. Do better
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Joe Hopkins (@JoeHop04) reported@O2 I switched to O2 last week and have had no phone line since. My number was ported to a handset that was never delivered and is now stuck at a depot, while my account is locked for suspected fraud.
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Teresa Bourne (@TeresaBourne) reported@O2 Any idea when we will get a decent signal in ME 10? Virgin engineer had to go for a 10 minute walk yesterday to get enough signal to transfer our router, paying every month and having to rely on landline is ridiculous.
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alaw mot (@SimonTa44447286) reported@O2 8 letters all the same telling me about my complaint .that never mentioned the origonal complaint arrived all at once .you must spend a fortune on ink and paper
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Lauren Flower (@LaurenLFlower) reported@O2 I’m trying to sign into my O2 account but I can’t can someone help me
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John Kirby (@csljohnkirby) reported@O2 Seriously, I messaged by DM prior to 1800hrs today, and even notified you on the main timeline I had done it, and guess what, yep @O2 have completely ignored it. Customer service is missing
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David MacGregor (@DavidMacG1972) reported@O2 @davehpayne ANOTHER awful response O2, really is this how I get treated as a customer for must be 20 years now
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Mr J (@Mr__J_J) reported@O2 @JakeMooreUK Yeah you O2, signal is so bad. My 4g speeds were faster than 5g