O2 Outage Report in Shenley, Hertfordshire, England

Problems in the last 24 hours in Shenley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Shenley, England

The most recent O2 outage reports came from the following cities: Wembley, Hemel Hempstead, Uxbridge, Greenford, Wealdstone, Hackney, Barnet, Enfield Town, Muswell Hill, Bushey, Hatfield, St Albans, Harringay, Waltham Forest, and Camden Town.

City	Problem Type	Report Time
Wembley	Internet	1 day ago
Hemel Hempstead	Internet	5 days ago
Uxbridge	Phone	6 days ago
Greenford	Phone	6 days ago
Hackney	Phone	10 days ago
Barnet	Phone	14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Shenley, England

Latest outage, problems and issue reports in Shenley and nearby locations:

• 
  Robert Frame (@hiaw61) reported 6 minutes ago from Hatfield, England

  @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

• 
  Lebby Eyres (@LebbyE) reported 10 minutes ago from Islington, England

  You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately

• 
  Aled Smith (@AledSmith) reported 12 minutes ago from Camden Town, England

  @O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.

• 
  Robert Frame (@hiaw61) reported 13 minutes ago from Hatfield, England

  @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

• 
  Serbayy’ (@SerbayOzcann) reported 14 minutes ago from Hackney, England

  @O2 Your service doesnt work in Bournemouth lol

• 
  Charles Howarth (@HowarthCharles) reported 20 minutes ago from Camden Town, England

  @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

• 
  Gill Kirby (@GillKirby) reported 23 minutes ago from Islington, England

  @O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!

• 
  Lebby Eyres (@LebbyE) reported 38 minutes ago from Islington, England

  Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 40 minutes ago from Tottenham, England

  @O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...

• 
  Katherine Stephens (@love_kittyket) reported 42 minutes ago from Hillingdon, England

  Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

• 
  Gill Kirby (@GillKirby) reported 44 minutes ago from Islington, England

  @O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.

• 
  Robert Frame (@hiaw61) reported 45 minutes ago from Hatfield, England

  @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

• 
  Raf (@Mr_Rafal) reported 46 minutes ago from Hackney, England

  Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?

• 
  Serbayy’ (@SerbayOzcann) reported 49 minutes ago from Hackney, England

  @O2 Whenever i got to Bournemouth im losing the signal on the beach straight away

• 
  Ayden Wilson (@aydenwilsonHE) reported 53 minutes ago from Hackney, England

  Anyone else lost @O2 signal?

• 
  Alastair Hilton (@London_W4) reported 55 minutes ago from Islington, England

  I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

• 
  Fine Chef Damilola🥰 (@bukachef) reported 56 minutes ago from Harrow Weald, England

  @O2 dm pls. I have a problem

• 
  Robert Frame (@hiaw61) reported 57 minutes ago from Hatfield, England

  @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

• 
  Claudia Simms Abram (@Claudiasabram) reported 58 minutes ago from Islington, England

  @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

• 
  John Webb (@JohnDWebb) reported 58 minutes ago from London Colney, England

  @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BM_MRT 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@BMRT59246329) reported 5 minutes ago

  @lauramcgowan1 @O2 Only just got in. I never use the app and didn’t even know about greggs thing. Prob best i don’t tbh 🫃

• 
  tracey davies (@traceyd89384762) reported 5 minutes ago

  @O2 the site has been down all day, impossible 😡

• 
  Velo Drome (@velodrome100) reported 6 minutes ago

  @O2 I have been with O2 since Cellnet days. I have paid off my contract today and moved to @EE. Two reasons: O2 coverage is dreadful these days (even in a major city), and O2 Priority has become a waste of time. Poor offers these days and often impossible to log in to. Bye 👋🏻

• 
  Paul Miller (@xJustBelieve) reported 8 minutes ago

  @BandWRothwell @Nellywivdabelly This is bullshit & **** @O2, contract ends, am gone

• 
  Alison Carrick 🕷 😷💙 🇺🇦 FBPE #JohnsonOut (@AlisonCarrick1) reported 9 minutes ago

  @O2 I have no idea how you’ve managed to sell even one ticket, I’ve been refreshing the page since this time yesterday and not once seen a message other than “we are aware of the problem and are investigating”. Shocking that you didn’t handle this better.

• 
  Rebecca Jeffs (@bexxlousee) reported 11 minutes ago

  @O2 What a joke @O2! Absolutely shocking service

• 
  Mike (@MBookham) reported 12 minutes ago

  @O2 This is a lie. I have been sat in front of my laptop since they went on sale refreshing my browser every 10 second and you site has been down the whole time!! Just come clean.....

• 
  GrumpyNige MBE 💙 (@GrumpyNige) reported 14 minutes ago

  @O2 @virginmedia Your mobile network between Salisbury & Amesbury is 💩. Even when lucky enough to get 4G your data capacity is poor and contention rates appalling! Is this going to improve or am I just suffering as a Virgin customer piggy backing?

• 
  Leanne Davies (@MissLeanneD) reported 15 minutes ago

  @O2 How have you sold out when the app and website were down? Makes no sense that

• 
  Paul Miller (@xJustBelieve) reported 18 minutes ago

  @Mamamia722 @Joecurry42 Too good to be true - countless posts like this - the scammers are to take advantage of ******** up that is @O2