O2

O2 Outage Report in Shenley, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shenley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shenley, Hertfordshire, England 03/12/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (33%)

    Internet (33%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shenley, Hertfordshire, England

The most recent O2 outage reports came from the following cities: London, Hackney, Muswell Hill, Bushey, Hemel Hempstead, Hatfield, Barnet, St Albans, Harringay, Waltham Forest and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomHackney TV
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomMuswell Hill Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Shenley, England

Latest outage, problems and issue reports in Shenley and nearby locations:

  • AndrewTRIrwin Andrew Irwin (@AndrewTRIrwin) reported from London Colney, England

    @EmmaShubrook @O2 Agreed. I have no signal at all

  • jmcomms Jonathan Morris 📱📸 (@jmcomms) reported from London Colney, England

    @VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.

  • aktyrrell Andy Tyrrell (@aktyrrell) reported from Walthamstow, England

    @harwood_steve @O2 @EE EE service is shit around Chingford guys I work with never get a service I'm o2 never had a problem. Probably the country you're in. Plus we always get upgraded at the o2 by the o2 Angel's.

  • DimitthriV Dimitthri Vithanage (@DimitthriV) reported from London Colney, England

    @O2 what is going on! 😭😭 Even when I have signal it's so slow!

  • jonnyrotton1989 Jon. (@jonnyrotton1989) reported from Islington, England

    Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems

  • ItsMeEllisxD Ellis Brown (@ItsMeEllisxD) reported from London Colney, England

    @O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!

  • Steve_Edwards77 Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England

    @westspice @O2 Awful service for me today!

  • LydiaElenaxo Λυδια-Έλενα (@LydiaElenaxo) reported from Tottenham, England

    After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today

  • Greekphotoguy Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    @LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!

  • CraigFamilyBlog Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, England

    Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!

  • banafshbanafsh banafsheh (@banafshbanafsh) reported from Waltham Abbey, England

    @TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x

  • johnsheppard71 John Sheppard (@johnsheppard71) reported from Chalfont Saint Peter, England

    @O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .

  • MissPaulaGreen Paula (@MissPaulaGreen) reported from Camden Town, England

    @O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨

  • PaulWRamsay #HellomynameisPaul (@PaulWRamsay) reported from London Colney, England

    Really bad service from @O2, having calls from a shop to pressure into upgrades, no really clarity when calling 202 to ask what’s going on-I think I need a new network!

  • Greekphotoguy Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    Dear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.

  • endaguinan Enda Guinan (@endaguinan) reported from Islington, England

    @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

  • Macgregor11 Glenn macgregor (@Macgregor11) reported from Harrow Weald, England

    @O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now

  • bks67 bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

  • Craigcanfield Craig Canfield (@Craigcanfield) reported from Welwyn Garden City, England

    @O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • johnski2000 John 🇨🇾 (@johnski2000) reported

    @O2 Why haven't you told your customers that there are 'technical issues' with signing up to volt? I've wasted so much time being passed from one person to another today and getting disconnected.

  • richh082 Rich (@richh082) reported

    @O2 Thank you. They hung up immediately when I told them I was on a different network (I thought it was a bit suspicious so remained guarded)

  • johnski2000 John 🇨🇾 (@johnski2000) reported

    @O2 It would be good if you don’t hang up the phone after 15 bloody minutes on hold. Fix that and I’ll be happier!

  • nathanshipley Nathan Shipley (@nathanshipley) reported

    This morning, the customer service that I received from Natasha at the @O2 Store on Briggate in #Leeds was absolutely top drawer. Take a bow, Natasha! 👏🏼

  • laurenreederr Lauren Reeder (@laurenreederr) reported

    @O2 hello, I clicked on the o2 priority odeon cinema ticket last week for monday (18th) but never booked a cinema ticket now it doesn’t allow me to book any others- can I not use it for another 3 weeks now even though I didn’t book anything?

  • JamesD_1807 James D (@JamesD_1807) reported

    @O2 What is going on? 4G is so slow. Pages and apps time out. I have to drop manually to 3G daily just to be able to browse basic websites.

  • 1aura_covi11 Laura Covill (@1aura_covi11) reported

    @O2 Nope I'm keeping this public, I am fed up with going the private way around things and nothing being resolved. This is beyond a small issue this has like I said been going on years. Issues with a mast, £50 a month minimum for an average contract and you can't keep a 4G signal.

  • richh082 Rich (@richh082) reported

    @O2 had a call from 0808 002 0202 pretending to be from yourselves. I’m on a different network so knew it was a scam but reporting to you for your awareness

  • CraigyJ Craig Johnston (@CraigyJ) reported

    This #Volt thing with @virginmedia and @O2, has anyone been able to get info or activate it without being in an endless loop? Sign in to MyO2 > Click here to find out about Volt > just sign in to My O2 to activate > Click here to find out about Volt > ad infinitum…

  • TIFFJOSH16 JOSH PATRICK (@TIFFJOSH16) reported

    @O2 how to make a complaint against a assistant manager at my local store