O2

O2 Outage Report in Shenley, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shenley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shenley, Hertfordshire, England 02/06/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shenley, Hertfordshire, England

The most recent O2 outage reports came from the following cities: London, Hackney, Camden Town, Barnet, Harringay, St Albans, Hemel Hempstead, Welwyn Garden City, Enfield Town and Hertford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomCamden Town Wi-fi
United KingdomLondon Total Blackout
United KingdomBarnet Phone
United KingdomLondon Internet

Community Discussion

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O2 Issues Reports Near Shenley, England

Latest outage, problems and issue reports in Shenley and nearby locations:

  • cheesescientist Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?

  • Mattoco Matt O'Connor (@Mattoco) reported from St Albans, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • ian_slade2 Ian Slade (@ian_slade2) reported from London Colney, England

    @O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan

  • lordshaun_ Lord Shaun O’Brien (@lordshaun_) reported from St Albans, England

    @O2 customer services truly are as much use as an ashtray on a motorbike.

  • ChristianRad Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • ShanWilson_ Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England

    @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

  • julie_virgo1 julie virgo (@julie_virgo1) reported from Croxley Green, England

    @O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • monicathenurse Monica, BSN, RN, MFCI (@monicathenurse) reported from Walthamstow, England

    @O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • DrHannahLB Hannah Lomax-Browne (@DrHannahLB) reported from Walthamstow, England

    @O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!

  • jamesmurray07 James Murray (@jamesmurray07) reported from Camden Town, England

    .@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).

  • whiterosetyke Keith - newacc. (@whiterosetyke) reported from Islington, England

    @O2 Yes but I deleted it as I said if your reply wasn't a fix (as it's all YOUR fault) I'd block you. You are lucky you aren't blocked @Ofcom

  • sarahbennetto Sarah Bennetto (@sarahbennetto) reported from Hackney, England

    @O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • cheesescientist Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 Not working for me either.

  • ElaineHenesy1 Elaine Sheppard (@ElaineHenesy1) reported from Watford, England

    @O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • GAdams_Spink Geoff Adams-Spink (@GAdams_Spink) reported from Harrow Weald, England

    So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.

  • whiterosetyke Keith - newacc. (@whiterosetyke) reported from Islington, England

    @O2 I've no DM may I ask, what makes Twitter O2 better then two customer service phone calls and twice into the O2 shop in Camden? The 4 times and completely incapable of of fixing the issue. Just wondering what makes you different.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DerekStewartG66 Derek Stewart 💙💛 (@DerekStewartG66) reported

    @O2 Just had an awful experience of your customer service. Wrongly signed up by Virgin for a SIM & contract and after holding for ages on your helpline I've been told that you can't fulfil my request to cancel because the order is processing. Utter garbage.

  • DerekStewartG66 Derek Stewart 💙💛 (@DerekStewartG66) reported

    @O2 Just had an awful experience of your customer service. Wrongly signed up by Virgin for a SIM & contract and after holding for ages on your helpline I've been told that you can't fulfil my request to cancel because the order is processing. Utter garbage.

  • DerekStewartG66 Derek Stewart 💙💛 (@DerekStewartG66) reported

    @O2 Just had an awful experience of your customer service. Wrongly signed up by Virgin for a SIM & contract and after holding for ages on your helpline I've been told that you can't fulfil my request to cancel because the order is processing. Utter garbage.

  • DerekStewartG66 Derek Stewart 💙💛 (@DerekStewartG66) reported

    @O2 Just had an awful experience of your customer service. Wrongly signed up by Virgin for a SIM & contract and after holding for ages on your helpline I've been told that you can't fulfil my request to cancel because the order is processing. Utter garbage.

  • DerekStewartG66 Derek Stewart 💙💛 (@DerekStewartG66) reported

    @O2 Just had an awful experience of your customer service. Wrongly signed up by Virgin for a SIM & contract and after holding for ages on your helpline I've been told that you can't fulfil my request to cancel because the order is processing. Utter garbage.

  • DerekStewartG66 Derek Stewart 💙💛 (@DerekStewartG66) reported

    @O2 Just had an awful experience of your customer service. Wrongly signed up by Virgin for a SIM & contract and after holding for ages on your helpline I've been told that you can't fulfil my request to cancel because the order is processing. Utter garbage.

  • DerekStewartG66 Derek Stewart 💙💛 (@DerekStewartG66) reported

    @O2 Just had an awful experience of your customer service. Wrongly signed up by Virgin for a SIM & contract and after holding for ages on your helpline I've been told that you can't fulfil my request to cancel because the order is processing. Utter garbage.

  • MarcBeddy Marc (@MarcBeddy) reported

    @O2 How come the signal has been shite for a while now? I thought it was my phone but others I’ve spoken to on o2 have had shite signal also.

  • DerekStewartG66 Derek Stewart 💙💛 (@DerekStewartG66) reported

    @O2 Just had an awful experience of your customer service. Wrongly signed up by Virgin for a SIM & contract and after holding for ages on your helpline I've been told that you can't fulfil my request to cancel because the order is processing. Utter garbage.

  • DerekStewartG66 Derek Stewart 💙💛 (@DerekStewartG66) reported

    @O2 Just had an awful experience of your customer service. Wrongly signed up by Virgin for a SIM & contract and after holding for ages on your helpline I've been told that you can't fulfil my request to cancel because the order is processing. Utter garbage.