O2 Outage Report in Shenley, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Hackney, St Albans, Camden Town, Barnet, Harringay, Hemel Hempstead and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Phone | |
| Hackney |
Phone | |
| London |
Internet | |
| St Albans |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
every single day your service going down ,moved to O2 from 3 , paying more getting less as compare to 3 but your service is kind of same , most of the places it just disappears, call failed, hardly one bar most of the time and no service at certain places.. v disappointing @O2
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Λυδια-Έλενα
(@LydiaElenaxo) reported
from
Tottenham, England
After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today
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Liv 🌸🌷
(@OliviaFranceska) reported
from
Islington, England
@O2 hi, my data hasn’t been working all day! Please help
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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juliet gough
(@juliet_gough) reported
from
London Colney, England
@O2 #o2guru said they are doing a network investigation for me. It makes no sense to use 1GB of data in 53 minutes whilst at the theatre. I’d have to be live streaming for that to happen! #o2 @TheO2 #1gbdata #goinggone
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Elissa Da Costa
(@Elissa524) reported
from
St Albans, England
@O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 remember few months back when @o2 was down for nearly 2 days.. after that it’s service is going down everyday.. sometime when you are travelling and passing from certain areas O2 service will simply shift to 3G form 4g and sometime it will be No Serive at all 1/2
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 i have few screen shots of different areas when it’s service just disappears, call failed and only 1 bar, will share screen shots with @O2 3/3
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Glenn macgregor
(@Macgregor11) reported
from
Harrow Weald, England
@O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now
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Craig Canfield
(@Craigcanfield) reported
from
Welwyn Garden City, England
@O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr
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Paula
(@MissPaulaGreen) reported
from
Camden Town, England
@O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 and if you are on call your call will be dropped(call failed)then it will take sometime fr service to start working again.. 2ndly most of the places getting only 1bar and very slow data browsing.. 3rdly when it connects to 3G it’s same like No Service it goes sooooooo slow 2/2
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2 for flinching
(@2_4_Flinching) reported
from
Camden Town, England
@O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!
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Ellis Brown
(@ItsMeEllisxD) reported
from
London Colney, England
@O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!
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Neil Nutbeam
(@NeilNutbeam) reported
from
Hillingdon, England
@O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish
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Dimitthri Vithanage
(@DimitthriV) reported
from
London Colney, England
@O2 what is going on! 😭😭 Even when I have signal it's so slow!
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Omar Mansoor
(@OmarMansoor) reported
from
London Colney, England
@Ali_Malik @O2 @Ofcom @MarkEvansO2 I’ll give them a #Valentine chance - never had issues before but now only on crucial days they go down. #
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Jonathan Morris 📱📸
(@jmcomms) reported
from
London Colney, England
@VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.
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Steve Edwards
(@Steve_Edwards77) reported
from
Hertfordshire, England
@westspice @O2 Awful service for me today!
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John Sheppard
(@johnsheppard71) reported
from
Chalfont Saint Peter, England
@O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dale Watts
(@Extinguisherman) reported
@Aamiinah12 @O2 Why are some many people complaining about connection, look at Tesco same issue. Looks like Tesco customer service have been blaming o2 for troubles.If you don’t get a satisfactory resolution then maybe retweet and use BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags. Get it fixed
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Dale Watts
(@Extinguisherman) reported
@ViciousWolf7 @WispGB_ @O2 Isn’t just Cornwall, Kent’s just as bad.of iou had enough of being ignored or paying good money for terrible service thrn maybe Retweet complaint using BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags.Get it fixed o2
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𝗖𝗼𝗺𝗯𝗮𝘁 𝗕𝗼𝗼𝘁
(@combat_boot) reported
@O2 202 doesn’t work from this phone. And even if I phone 4445 etc, I get through to service desk who don’t understand issue & have to escalate. DM me a number I can call that bypasses that. It was 45 mins bouncing around various levels when I called earlier. Hence the tweets.
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Emma⁷ 🃏in the Box is a Masterpiece!😙👌🏻
(@RMs_Dimples) reported
@agust_yoonji @O2 I’ll be switching too not just cause of service but I’m paying £21 a month for 1GB of data now I’ve completely paid off my phone. Tesco mobile has like 20GB sims for £12. O2 is ripping me off.
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
Are there no signal boosters at #BeautifulDaysFestival ? @O2 @EE @VodafoneUK
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Jαу
(@Jermaine_ManUtd) reported
@O2 @Gingeroo21 Am I going to get a reply because on your Twitter feed I’m seeing this account reply in a matter of minutes yet I’m still waiting for a reply hours later for a service I’m paying for yet not received in 5 days, beyond ridiculous
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Dale Watts
(@Extinguisherman) reported
@Jermaine_ManUtd @O2 @1862pie If you feel let down then maybe retweet using BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags. I’m not saying it’s gonna work but doing nothing will definitely not work
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Julie Carson FCCT 🇺🇦
(@Bowiejcecc) reported
@O2 Thanks, but I have been told I have to speak to someone as I wish to cancel my plan and close my account.
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Sannan Iqbal ♿️🏳️🌈#MentalHealth #TransRights
(@SannanIqbalUK) reported
Hey @AppleSupport - does the iPhone 11 have 5G capabilities? I have a sim only contract with @O2 but I can only seem to get 4G when I’m out & about but never 5G, even though my contract states that I have a 5G enabled sim. Help?
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Jαу
(@Jermaine_ManUtd) reported
@O2 @jon_savages Am I going to get a reply because on your Twitter feed I’m seeing this account reply in a matter of minutes yet I’m still waiting for a reply hours later for a service I’m paying for yet not received in 5 days, beyond ridiculous