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O2

O2 Outage Report in Shenley, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Shenley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Shenley, England

The most recent O2 outage reports came from the following cities: Enfield Town, Wembley, Hemel Hempstead, Uxbridge, Greenford, Wealdstone, Hackney, Barnet, Muswell Hill, Bushey, Hatfield, St Albans, Harringay, and Waltham Forest.

CityProblem TypeReport Time
Enfield Town E-mail 5 days ago
Wembley Internet 7 days ago
Hemel Hempstead Internet 11 days ago
Uxbridge Phone 12 days ago
Greenford Phone 12 days ago
Hackney Phone 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Shenley, England

Latest outage, problems and issue reports in Shenley and nearby locations:

  • MANLIKENAIJA
    NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England

    £105.03 A MONTH AND FOR THE LAST 6 MONTHS NO NETWORK !!! @O2 DO BETTER

  • davidluxton99
    David Luxton (@davidluxton99) reported from London Colney, England

    Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order

  • brettriot
    Brett (@brettriot) reported from Camden Town, England

    @O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?

  • ksjsowhat
    fiono (@ksjsowhat) reported from Barnet, England

    @O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?

  • atkin_julie
    julie atkin (@atkin_julie) reported from Islington, England

    O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2

  • VictoriamariaC
    Victoria Clarke (@VictoriamariaC) reported from Walthamstow, England

    @O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479

  • PieFaceMark
    mark (@PieFaceMark) reported from London Colney, England

    @O2 hello. I have just moved over to O2 and am considering buying a phone from the company Oneplus. I have read that Oneplus phones don't work with the O2 5g network, is this correct? I don't want to buy the phone then realise I can't receive 5g. Thanks in advance

  • chris_reed
    Chris Reed (@chris_reed) reported from Hillingdon, England

    @O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?

  • cove123
    mark nicolson (@cove123) reported from Welwyn Garden City, England

    @O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor

  • shazzstevo
    Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area

  • DavidHHeadley
    David Henry Headley (@DavidHHeadley) reported from Islington, England

    That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?

  • Pretty_Gorge
    A dollop of kindness (@Pretty_Gorge) reported from London Colney, England

    @O2 on your live chat for 15mins about fraudulent activity on my mobile account. Can someone help?!?!?!

  • peterives50
    Peter Ives (@peterives50) reported from Enfield Lock, England

    @O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡

  • Atanvarne
    ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England

    @O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.

  • MANLIKENAIJA
    NAIJA BOI (@MANLIKENAIJA) reported from Islington, England

    @O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃

  • jasonmackenzie
    Jason MacKenzie (@jasonmackenzie) reported from London Colney, England

    Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.

  • MANLIKENAIJA
    NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England

    @O2 worst bloody network on the planet 6 FREAKING MONTHS I HAVE NOT BEEN ABLE TO USE MY PHONELINE DIE TO A MAST PROBLEM AND I AM STILL FORCED TO PAY FOR IT AND THEN HAVE TO PAY FOR ANOTHER NETWORK SIM JUST TO STAY AFLOAT KMT NEVER AGAIN

  • jonathonfp
    Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?

  • fierce_unicorn
    🦄 (@fierce_unicorn) reported from Enfield Lock, England

    @O2 merlin pass code is not working, can you help?

  • gadgetgem
    Gem (@gadgetgem) reported from Barnet, England

    Missed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Segundo_VoIante
    Mike (@Segundo_VoIante) reported

    @bethellis__ @O2 Same problem, their CS basically uncontactable, and when you do you get passed around from pillar to post with people refusing to flat out cancel your contract. Live chat won't do it, their shops are closed. Making it as hard as they possibly can. And I've had no reply on here!

  • KatKidby
    Katherine Kidby (@KatKidby) reported

    @O2 Last week I switched from @Vodafone to @o2. After a week of misinformation, spending half my time in a queue to your customer service to rectify your mistakes and no internet outside my home, I’m switching back. AVOID O2 AT ALL COSTS.

  • SerSchnuupi
    Lewis Mackay (@SerSchnuupi) reported

    @O2 I've lost my sim and your support says to call you to resolve it. How stupid are O2? How can I call without a sim. Where is the live chat or anything to help?

  • Mrs_A_2019
    Helena (@Mrs_A_2019) reported

    @O2 is there any chance of issues in S35 being sorted any time soon? I'm urgently needing to use my phone and been unable to make calls or receive texts all week! Engineer waiting for parts was a message on the update but quite frankly its not good enough.

  • Matt_Collihole
    Collihole ® (@Matt_Collihole) reported

    @SkyHelpTeam doing a night shift from home and you have taken my service down. This is not ideal! You could have sent out an email to those affected by this so I could have made other arrangements. Having to use my phone as a hot spot so hoping I don’t go over my data! @O2

  • MUFCTidy
    Josh⚽ (@MUFCTidy) reported

    @O2 I haven't had any service or access to my data since 9th November? Can someone help me

  • niglowe
    nig (@niglowe) reported

    what ******** is that blue skating bollox supposed to be??? #O2advert @O2

  • bethmaidurant
    Beth Durant (@bethmaidurant) reported

    @O2 hello. I bought a new SIM 3 weeks ago and I've been waiting for my number to switch since then..I provided my pac code when I bought the SIM but still nothing! It needs to be done before the 27th November!! Help

  • WillDriverC
    Will Cochrane (@WillDriverC) reported

    @O2 I was informed by @O2 that premium service numbers would now be blocked from my number to stop unsolicited charges. Yet I have been charged a further £15 from 65333 this month. A subscription I never signed up for, that you have allowed to steal money from me

  • Segundo_VoIante
    Mike (@Segundo_VoIante) reported

    @OmbudServices Can you advise me on how to put in a complaint about @O2. Making it as hard as humanly possible to leave. Live chat directs me to ring them and getting through to someone is incredibly difficult, shops are shut, etc.