O2 outages and service status in Shenley, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Shenley, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Shenley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 11: Problems at O2
O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shenley, England
The most recent O2 outage reports came from the following cities: Hemel Hempstead, and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead
|
Internet | 25 days ago |
|
Stanmore
|
Total Blackout | 2 months ago |
|
Enfield Town
|
2 months ago | |
|
Wembley
|
Internet | 2 months ago |
|
Hemel Hempstead
|
Internet | 3 months ago |
|
Greenford
|
Phone | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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Λυδια-Έλενα (@LydiaElenaxo) reported from Tottenham, EnglandAfter 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today
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A1NOS (@a1_nos) reported from Hemel Hempstead, EnglandHey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌
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Emma Trainis (@emmatrainis) reported from Shenley, England@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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Dimitris A. (@Greekphotoguy) reported from Tottenham, England@LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!
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Omar Mansoor (@OmarMansoor) reported from London Colney, England@Ali_Malik @O2 @Ofcom @MarkEvansO2 I’ll give them a #Valentine chance - never had issues before but now only on crucial days they go down. #
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Adeola Zain (@ZainAdeola) reported from Wealdstone, England@O2 I'm traumatized and if there is a zero star rating I will gladly give it to 02. My phone was misplaced by the repair company. I have been chasing to get my phone back from 02 since 2024. All the customer service agents don't know what they are doing. Im reporting to the press
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Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England@westspice @O2 Awful service for me today!
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2 for flinching (@2_4_Flinching) reported from Camden Town, England@O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!
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Jack Appleton (@appletonjack) reported from Camden Town, England@Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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BEX (@Bex_Stinson) reported from Camden Town, EnglandUpdate! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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Elaine Sheppard (@ElaineHenesy1) reported from Watford, England@O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud
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David Luxton (@davidluxton99) reported from London Colney, EnglandDisappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order
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marc foley ⚒ (@marcwhufc) reported from Barnet, England@o2 your service has been shocking nearly 2 weeks and my daughters Apple Watch for Xmas not here. Now by all accounts best to start the order again as will be quicker and wait a week for deposit to be put back in my account 🤬 look at your dm’s I’m in them 2 replies so far 🙄
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Dimitris A. (@Greekphotoguy) reported from Tottenham, EnglandDear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.
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marc foley ⚒ (@marcwhufc) reported from Barnet, England@sally290718 @O2 @02 I’m phoning them back tomorrow and doing that shit service though xx
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ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England@O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.
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Ari Gork (@arigork) reported from Barnet, England@O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Hunter (@katie080487) reported@O2 hi I am trying to enter this week's Blue Monday but just get an error message saying something went wrong. Please can you help
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Tom Chapman 🐀 (@TomChap) reported@O2 I left O2 in November last year. Is it ok for me to cancel the DirectDebit?
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Anton Roe (@AROE77) reported@O2 Why else would my phone be saying 5G next to the signal strength indicator!
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that tuesday night in may (@estreyah_) reportedMy signal recently has just been bad wherever I go, I can have full bars but it’s still so spotty, what’s going on? @O2
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elizapdushku #SaveOURNHS #JoinAUnion (@elizapdushku) reported@O2 @johnboy2806 I've been having the same problem all day too
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Mr M (@Superflymarco) reported@O2 Yes I’ve checked and logged in and apparently I was alerted previously my bill was going up extra which was outwith my agreement increase and I had a limited time due to this to terminate contract freely. I don’t wish to do that but I do wish my bill to be less like before.
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the truth (@lightyonreal) reported@O2 Im really sick of how **** your 5G network reception is sort it ******** out!!!!
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Elle Louise (@ellsbells181x) reported@O2 my account has been blocked for 2 weeks now and i cannot get in touch with anyone to help. left me 2 weeks without being able to use data/make phone calls. Absolute poor service
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Jasmine Chandler (@JasmineRisely) reported@O2 Hi - yes it’s saying it’s all fine. What else can I do? My signal is shocking at the moment everywhere but others on o2 aren’t having the same issue.
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Isadora (@Isa_Yolina) reported@O2 It looks like Blue Mondays is broken for everyone anyway, I'll just try again later if I remember to