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O2 outages and service status in Shenley, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Shenley, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shenley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shenley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Shenley, England

The most recent O2 outage reports came from the following cities: Enfield Town, Wembley, Hemel Hempstead, Uxbridge, Greenford, Wealdstone, Hackney, Barnet, Muswell Hill, Bushey, Hatfield, St Albans, Harringay, and Waltham Forest.

CityProblem TypeReport Time
Enfield Town E-mail 6 days ago
Wembley Internet 8 days ago
Hemel Hempstead Internet 12 days ago
Uxbridge Phone 12 days ago
Greenford Phone 13 days ago
Hackney Phone 17 days ago

Community Discussion

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O2 Issues Reports Near Shenley, England

Latest outage, problems and issue reports in Shenley and nearby locations:

  • lordshaun_
    Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported from London Colney, England

    The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs

  • atkin_julie
    julie atkin (@atkin_julie) reported from Islington, England

    O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2

  • davidluxton99
    David Luxton (@davidluxton99) reported from London Colney, England

    Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order

  • garywebbTHFC
    Gary Webb (@garywebbTHFC) reported from St. Stephen, England

    2/2 @O2 promise to call you back, but as yet nothing, they promise to escalate to a manager, but surprise they don’t call you back either, their Twitter also ignores your serious concerns.Think seriously before choosing @o2 if there’s an issue THEY don’t seem to care! @VMO2News

  • ashley_leggett
    Ashley Leggett (@ashley_leggett) reported from London Colney, England

    @O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria

  • MattGauntlett
    Matt Gauntlett (@MattGauntlett) reported from Watford, England

    @O2 I need help ASAP please

  • DavidHHeadley
    David Henry Headley (@DavidHHeadley) reported from Islington, England

    That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?

  • shazzstevo
    Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area

  • jasonmackenzie
    Jason MacKenzie (@jasonmackenzie) reported from London Colney, England

    Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.

  • Atanvarne
    ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England

    @O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.

  • cove123
    mark nicolson (@cove123) reported from Welwyn Garden City, England

    @O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor

  • torgo
    Daniel Appelquist (@torgo) reported from London Colney, England

    Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.

  • fierce_unicorn
    🦄 (@fierce_unicorn) reported from Enfield Lock, England

    @O2 merlin pass code is not working, can you help?

  • chris_reed
    Chris Reed (@chris_reed) reported from Hillingdon, England

    @O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?

  • Indian_Thriller
    Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, England

    Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

  • gadgetgem
    Gem (@gadgetgem) reported from Barnet, England

    Missed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast

  • VictoriamariaC
    Victoria Clarke (@VictoriamariaC) reported from Walthamstow, England

    @O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479

  • jonathonfp
    Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?

  • jonathonfp
    Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @O2 your 4G service in London is absolutely dire currently. And you’ve just put my price up for the privilege of it.

  • garywebbTHFC
    Gary Webb (@garywebbTHFC) reported from St. Stephen, England

    1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jamiemu92369163
    Jamie murphy (@Jamiemu92369163) reported

    @O2 @virginmedia U now with virgin media iam with o2 but was with virgin they are the worst company I have ever been with and robbed money out of my bank so I will be switching from o2 soon as current contract is out shame that but virgin are dog foul

  • mickles94
    Mickey Wildman (@mickles94) reported

    @O2 Is your network down? Internet is quite slow

  • Libsen_b
    MrsStaehr (@Libsen_b) reported

    @O2 you need to fix signal mast at Brentwood railway station ASAP. It’s an absolute joke. I’m missing calls from healthcare providers I need to take urgently

  • SueChester7
    Sue Chester 🕊️🕊️🕊️🕊️🕊️🕊️🕊️🕊️🕊️🕊️🕊️🕊️ (@SueChester7) reported

    ...about the ongoing issue in Eastbourne re the local sleazy drugs-thugs in my building, photographing #intimidating me when out, then May 18-24 my outgoing texts were all #blocked @O2. Days after I saw this news BUT my local drugs thugs NOT dealt with whilst my phone #blocked...

  • EvidencePlzz
    EvidencePlz (@EvidencePlzz) reported

    @SAJE5555 @virginmedia @O2 Use cable not wifi. Problem solved

  • AEKemp_Tony
    Tony Kemp RN (@AEKemp_Tony) reported

    @O2 - atrocious service, trying to get my PAC code, your 65075 service is ‘having an issue’ & 6 calls to your customer service number have dropped after my details confirmed & PAC code being generated. Why no message or call back? Still need the PAC code

  • madinnit1974
    Martin Baker (@madinnit1974) reported

    @O2 anyone available to help, I’ve just upgraded my iPad, it’s my sons, he went to swap sim to 5G but couldn’t set it up as couldn’t receive texts on iPad so used my number to get the text, now my phone is cut off and his new sim is working, how do I get my sim working again.

  • Claire_Edberg
    Claire (@Claire_Edberg) reported

    @O2 Yes, i looked my password up in my book and ive logged on with my logging in info, plus 4 digit code. Thank you for the help.

  • liamchad
    Liam Chadzynski 💙 (@liamchad) reported

    @O2 had my 5g enabled phone over a year, took it on a promise that I'd 'get 5g soon' , over a year later, not a sniff of it, and yes 5g is enabled in settings. Had it briefly in Central London but never at home (South London). Neighbours ee phone gets it.

  • AllieRox29
    Ali (@AllieRox29) reported

    @O2 @virginmedia Oh no. Time to leave O2 I think and been with you since cellnet. Virgin Media have the worst customer service and everyone I know who had virgin media had problems with them saying they owed money when they didn’t, they even mis-sold me a contract - twice.