O2

O2 Outage Report in Broxbourne District, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Broxbourne District, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Broxbourne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Broxbourne District, Hertfordshire, England 12/20/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Broxbourne District, Hertfordshire, England

The most recent O2 outage reports came from the following cities: London, Welwyn Garden City, St Albans, Enfield Town, Hertford, Waltham Cross, Ilford, Romford, Barnet and Bishops Stortford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomWelwyn Garden City E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Broxbourne District, England

Latest outage, problems and issue reports in Broxbourne District and nearby locations:

  • leon_dave_smith Leon Smith🇬🇧🇪🇺❄️ (@leon_dave_smith) reported from Harlow, England

    @tescomobile @O2 any coverage issues in CM20, been terrible yesterday and today, signal 4G keeps dropping out

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.

  • PaulGrayburn Paul (@PaulGrayburn) reported from Romford, England

    @mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.

  • lovepbx Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 can someone from customer services contact me ... I need urgent help ... Thanks

  • lovepbx Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • lexibeqiri Lexi Beqiri (@lexibeqiri) reported from Barnet, England

    @O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!

  • JanGoodeve Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • Borehamwoodbine Woody (@Borehamwoodbine) reported from Borehamwood, England

    In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • JohnDWebb John Webb (@JohnDWebb) reported from London Colney, England

    @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Tottenham, England

    @O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...

  • Lifestyleyourh1 Lifestyleyourhealth (@Lifestyleyourh1) reported from Ilford, England

    @matthewbri1 @O2 I’m having the same problem so there must be an issue

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • emmatrainis Emma Trainis (@emmatrainis) reported from Shenley, England

    @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

  • QueenMarkgaret scared of the mark (@QueenMarkgaret) reported from Ilford, England

    Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • imchases Chase Silverstein (@imchases) reported

    @O2 Yeah, It's kinda rubbish isn't it? Anyways Thank you for your support. I would like to also bring another thing up. I capped my bill to £0.00 but I got a message from @xboxuk saying thanks for your purchase of £10.99? How is this possible? Thanks Chase

  • ChrisCBHall Chris Hall (@ChrisCBHall) reported

    @O2 Hi there. Please can you explain why your signal and data is so poor in Manchester City Centre? I am going to have to look at moving provider if the service does not improve. Any help will be greatly appreciated.

  • zuby75683313 zuby (@zuby75683313) reported

    @O2 Worst customer service been calling for last 3 days advisors just cut you off and dont want to help pass you from pillar to post 3 days now no service because no1 can be bothered taking ownership avoid o2 as a network

  • Matthewhewitt84 🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 𝐻𝑒𝓌𝒾𝓉𝓉🐝 (@Matthewhewitt84) reported

    @Melissa311213 @O2 Wow that’s along time, so glad I left o2 when I did. @O2 are awful now even the Priority for Tickets is rubbish, now they are on with Virgin but it doesn’t make it any better or a service! #EE all the way, best I’ve ever had. Not gonna complain with a data speed of 300+ Megabits

  • jakneill1 Jackie Neill (@jakneill1) reported

    @O2 why is it impossible to contact customer services online, app or phone??

  • JustDewy_ ON JAAAAAHMINUS 🐈💫 (@JustDewy_) reported

    @O2 customer service is a pile of dogshit.

  • LadyLeonaSings Amy Leona Ⓥ (@LadyLeonaSings) reported

    @CatoKai @humour2457 @O2 Mines been down for days cause they’re apparently working on upgrades or something. I bought more data cause I didn’t think it was working, I’m hoping I don’t actually have to pay for that now!

  • Segga86 Sarah (@Segga86) reported

    @O2 I signed up for a new sim on 30th for my sons phone (sim only) but I’ve just found out that his contract has ended yet so need to cancel this

  • wilsont1990 Tom (@wilsont1990) reported

    @O2 I’m trying to discuss something with you that is important and I’m just receiving the same automated response again. The customer service is awful can you please read the DM and help me out urgently?

  • BeckyAgates Becky “mask mask mask mask mask mask mask” Agates (@BeckyAgates) reported

    @O2 Hi - further to my DM’s can you please tell me how to report a fault with my service. I have not been able to make an outgoing call since Monday - I have tried all trouble shooting ideas and I’m running out of patience (and running up a huge bill on my landline!)