O2 Outage Report in Broxbourne District, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Broxbourne District, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Broxbourne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (21%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Broxbourne District, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Barnet, Enfield Town, Muswell Hill, Chingford, Ilford, Bishops Stortford, Hatfield, Sawbridgeworth, St Albans, Harringay, Harlow, Stevenage, Chigwell and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Total Blackout |
Community Discussion
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O2 Issues Reports Near Broxbourne District, England
Latest outage, problems and issue reports in Broxbourne District and nearby locations:
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Alison Burns 💃🏻💋
(@AlisonBurnsy) reported
from
Borehamwood, England
@O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Mr Grayburn
(@PaulGrayburn) reported
from
Romford, England
Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!
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Mr Grayburn
(@PaulGrayburn) reported
from
Romford, England
@kythespy @O2 Deleted it now, **** ‘em.
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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John Webb
(@JohnDWebb) reported
from
London Colney, England
@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Tottenham, England
@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lorna
(@Lornamedia) reported
@Ceri_Roberts @O2 It's a nightmare as I have no phone signal at home which is really unsafe. Any ideas @O2
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
@virginmedia @O2 No, it was promised last week. Now she has cut me off I’m unable to discuss the problem and her incompetence.
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Red Roger LFC #JFT97 Legacy fan and proud!
(@rogerpsan) reported
@ianyoungkop @virginmedia I'm an @O2 customer of over a decade and a virgin media customer for just as long and apparently my "offers" as a combined customer add at best 45 quid to my bill, whilst a new customer can get the whole lot for 99 quid a month, Inc all sports, movies and an unlimited O2 sim
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Dan Franklin
(@DanFranklin90) reported
@O2 Hey 👋. The O2 customer service managed to resolve this issue and I’m able to use my sim again. Regards, Dan
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Robin Hyman
(@rob_hyman) reported
@O2 No they haven't. I told them not to bother because any solution that involves calling your call-centre again after this experience is unacceptable. Will visit a store because that is way quicker than trying to get you on the phone. Wish I'd tried twitter 1st now :(
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golfbio
(@gosports33) reported
@virginmedia @O2 @wizkidayo So just to confirm a packages you offer to “loyal customers” as you described me ) when you called me) are significantly cheaper to new customers - what amazing customer service that is! - never.
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Liam Thorpe
(@liamthorpe89) reported
@O2 I dont unfortunately. Is it possible If you Can see if there's an issue from your end?
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Emma Bailey
(@EmmaBai70493340) reported
@MartinSLewis can you help please? I recycled a phone with @O2 recently. They owe me £340 for the phone and have told me numerous times they tried to pay me. I have emailed, rang and tweeted yet nobody helps and no senior staff call me back. What do i next?
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k
(@kuls_twt) reported
@O2 Can I have some help pls. I ordered a new phone but w/ the wrong storage plan?
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Ecker
(@EckerMcG) reported
@O2 4 contracts, longest about 16 years, placed an order on 4th Nov for ipad Pro for my youngest Xmas, still out of sticked, called for update or to see if O2 could send substitute as stressing it won't arrive before Xmas... customer service was shocking, mng was going to call