O2 Outage Report in Broxbourne District, Hertfordshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Broxbourne District, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Broxbourne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 21: Problems at O2
O2 is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Broxbourne District, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Stevenage, Harringay, Loughton and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Phone | |
| London |
Phone | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Broxbourne District, England
Latest outage, problems and issue reports in Broxbourne District and nearby locations:
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Matt O'Connor
(@Mattoco) reported
from
St Albans, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Paul Lewis
(@paul_a_lewis) reported
from
Barnet, England
@O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx
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Ian Slade
(@ian_slade2) reported
from
London Colney, England
@O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan
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Monica, BSN, RN, MFCI
(@monicathenurse) reported
from
Walthamstow, England
@O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.
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Soph 💕
(@SophieGudge_) reported
from
Ilford, England
This @O2 mast issue in Brentwood is beyond a joke… My internet doesn’t get installed for 2 weeks.. I’m going to be sat twiddling my thumbs. I hear it’s been going on for a year.. Don’t expect to hear from me past 5pm till the 1st October.
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Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
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Hannah Lomax-Browne
(@DrHannahLB) reported
from
Walthamstow, England
@O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!
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Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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Uptown entertainment discos
(@Uptowndiscos) reported
from
Harlow, England
@techdotintel @virginmedia @O2 I'm a virgin HOME customer and an O2 business customer but I don't qualify
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Lord Shaun O’Brien
(@lordshaun_) reported
from
St Albans, England
@O2 customer services truly are as much use as an ashtray on a motorbike.
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Uptown entertainment discos
(@Uptowndiscos) reported
from
Harlow, England
@techdotintel @virginmedia @O2 I'm currently a Virgin media customer and business O2 customer. Do I qualify?
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Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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Andrew Ratnage
(@AndrewRatnage) reported
from
Romford, England
@O2 McDonald’s voucher code not working 🙁
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Sam Wheatland
(@SWheatlandCAFC) reported
from
Romford, England
@Suzysue8 @Jvictoriaa93 @O2 02 are terrible. Only good service provider is EE 💯💯
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Uptown entertainment discos
(@Uptowndiscos) reported
from
Harlow, England
@O2 the answer to that question is primarily no. I would have to leave Virgin as a HOME customer and then sign up as a business customer? What about my TV package?
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@o2 I ,along with seemingly many others, wish to know why your 4G has been virtually useless over the last week or so please, or better yet, when the service will improve, but you don’t seem to be replying to anyone. Please help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andy
(@andybish2000) reported
@O2 customer service is shockingly alwful. I have some issues in setting up a new account and tried to contact customer service The automatic chat says it can not transfer to an agent. The phone number rings out and next available time to book a call back is FOUR days away!
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Joanne Foley Anderson
(@JoanneA47102663) reported
@O2 Every time I lose my signal I reboot and it’s not the sim as I’ve replaced that too
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Dan G
(@Gr8Customer) reported
@O2 @LutzSchueler @Trustpilot See my feed for detail on O2 not being helpful, not calling back, hanging up on me and making me drive to a shop for no reason. Still no network service.
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Scott Ledbury
(@scottledbury) reported
@O2 ever since I switched to o2 on my iPhone 12, 3G internet connection has always been extremely slow or unusable, wherever I am in the UK. 4G & 5G is fine. What’s the reason for this?
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Monique Goldie
(@goldie_monique) reported
@O2 someone committed fraud and took out contracts in my name and im still waiting on confirmation these accounts have been clossed down x
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Ellie McGregor
(@EllieMc83342272) reported
@O2 I have the same problems in a different phone yes
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Alan
(@MrGrinchmas_) reported
@O2 are absolutely shocking right now, mast down in my area, has been for a while, slow or no wifi at all, I do love the circles on my screen for every app, hoping to fix by 30.12 but want me to pay for a service that doesnt work and in east london at work too its garbage !!
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ItsNotSoBaddd
(@ItsNotSoBaddd) reported
from
Barrhead, Scotland
@O2 hi, I find it hard to locate the calendar ~ the one with different doors you open on-line and their are different offers each day? Everytime I leave the app then go back I find it next to impossible to locate?? Any tips?? Links?? I have no issues with anything else.
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DJ2🏴🇪🇺🇨🇦🏁
(@godsarentreal65) reported
@O2 Already been there, it’s about as much use as a chocolate teapot. Guess I’m not getting any help then.
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Lowri Williams
(@Lowriww) reported
@O2 why is my signal or data working !!!