O2 Outage Report in Broxbourne District, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Broxbourne District, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Broxbourne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (24%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Broxbourne District, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Stevenage, London, Harringay, Loughton, Barnet and Hendon.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Broxbourne District, England
Latest outage, problems and issue reports in Broxbourne District and nearby locations:
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Jill T food safety (@jill_jtc) reported from Sawbridgeworth, England
@GlassBeadsLotti @O2 Thanks - trouble is it’s not a fault with the phone; service providers have got to up theirs game to stop this happening!!
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Colin Shaw (@ColinShaw_CX) reported from London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Fran (@CerviF) reported from Walthamstow, England
I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.
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Alan Greene (@AlanGreene73) reported from London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Jacob Wood (@j4cobwood) reported from Harlow, England
@O2 I need support with my network, I’ve tried everything that the website says, my calls won’t connect and when they do the sound is cracking and poor. Most of people trying to call me can never get through either. This has been happening for months now
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marc foley ⚒ (@marcwhufc) reported from Barnet, England
@sally290718 @O2 @02 I’m phoning them back tomorrow and doing that shit service though xx
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steve the taxi (@stephenhdg) reported from Ilford, England
@lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out
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Addictive Colors (@AddictiveColors) reported from London Colney, England
@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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AFCAMDEN (@AFCAMDEN) reported from London Colney, England
@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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Jill T food safety (@jill_jtc) reported from Sawbridgeworth, England
@O2 Sounds easy doesn’t it!! Every call is from a different number, it wears me down, in excess of 20 yesterday all blocked & inadvertently called a couple back in error trying to block late at night with brain fog. So cross!!
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ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Alan Greene (@AlanGreene73) reported from London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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marc foley ⚒ (@marcwhufc) reported from Barnet, England
@o2 your service has been shocking nearly 2 weeks and my daughters Apple Watch for Xmas not here. Now by all accounts best to start the order again as will be quicker and wait a week for deposit to be put back in my account 🤬 look at your dm’s I’m in them 2 replies so far 🙄
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Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
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Alan Greene (@AlanGreene73) reported from London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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mark cording (@sparkloaf26) reported from Barnet, England
@O2 this is a joke my signal is pants i better get money off my bill looks like ill be saying good bye when my contract us up your a joke
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BrianJThompson8 (@BrianJThompson8) reported from Barnet, England
@ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them
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Jody Randall Esq. (@jodyrandall) reported from Walthamstow, England
@O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.
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mark cording (@sparkloaf26) reported from Barnet, England
@O2 when are u gonna fix the blooming mast in edgware it's been days without signal
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🌜cobie🌛 (@dramattyhealy) reported from London Colney, England
@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hayley (@_Hayleyx) reported
Anyone else have a problem with @O2 today? No internet access for hours now
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Gray (@GMU12PHY) reported
C'mon @O2 why is it taking so long to fix a network fault. Its been a week now! 😩
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Karen Reilly (@notthatkarensrs) reported
@O2 is there an issue with your mobile data in Northern Ireland? I can’t stream anything (YouTube, Spotify) without it constantly cutting off on me on my commute
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Adiisa (@ImAdiisa) reported
@O2 crazy how I cancel my internet package and give more than enough time for yall to sort it out and am still getting bills each month with no email for me to contact you through. 🤔
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Hitesh Kothary (@FootyGuru) reported
@O2 Its pathetic, rude, time consuming, disorganised. I am long time O2 and virgin media customer (ave spend >£100/mth) and my gut feel is to leave all platforms and ensure no family, friends, colleagues, and all contacts on social media never use you. Please advise your CEO email
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Lamis El-Rashid (@Magic_lite) reported
@virginmedia Doesn’t matter ! You still have the most appalling customer service . After 10 years as a customer - I can’t believe I spent 5hrs between online chat and on the phone to resolve a simple issue . Volt responsibility is clearly a ping pong ball between you and @O2 So disappoint
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felixfelix (@felixfvhu) reported
@colin_maddocks @O2 Bud, they dont update the usage in real time on the app. The number they gave me doesnt work. I was aware of the MB/£ but not that I was using alot data. It's like having a leak and not knowing about it. Your water company will understand and not charge you for every drop.
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Craig (@Craig_Hearne) reported
@O2 Hello do you have an update on how long your 4G service will be down in my area ? It’s been 2 weeks and as I’m with virgin media also it means I don’t have access to the internet for a large majority of the day.
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laura hawthorne (@tiff01) reported
@O2 any update on my issues? It seems no one will respond to a private message only the ones on here really frustrating
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still here🧞♀️ (@Tiagrace_19) reported
@O2 I’ve had no service in my house for 4 months. Nothings been sorted, can I cancel my contract?