O2

O2 Outage Report in Broxbourne District, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Broxbourne District, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Broxbourne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Broxbourne District, Hertfordshire, England 04/01/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Broxbourne District, Hertfordshire, England

The most recent O2 outage reports came from the following cities: London, Barnet, Enfield Town, Muswell Hill, Chingford, Ilford, Bishops Stortford, Hatfield, Sawbridgeworth, St Albans, Harringay, Harlow, Stevenage, Chigwell and Waltham Forest.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout

Community Discussion

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O2 Issues Reports Near Broxbourne District, England

Latest outage, problems and issue reports in Broxbourne District and nearby locations:

  • sjetaylor Sarah Taylor (@sjetaylor) reported from Loughton, England

    @Johnny_Slack I’ve been with @O2 for 20+ years but once contract expires in August will be moving suppliers as they don’t look after their customers - no loyalty perks nothing - poor coverage where I live and work so it’s bye bye

  • bks67 bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

  • hadhamlane Andy Lane (@hadhamlane) reported from Bishop's Stortford, England

    @O2 ...and then when you’re signed up they change your deal to make you worse off. #O2 reducing the friends & family discount for a loyal customer is the last straw for me.. #O2

  • RaviDheer Ravi Dheer (@RaviDheer) reported from London Colney, England

    @O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.

  • isthatdan Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • CraigFamilyBlog Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, England

    Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!

  • AndrewTRIrwin Andrew Irwin (@AndrewTRIrwin) reported from London Colney, England

    @EmmaShubrook @O2 Agreed. I have no signal at all

  • Greekphotoguy Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    Dear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.

  • keldaaa Kelda🍹 (@keldaaa) reported from Romford, England

    Not sure why I’m paying over £40 a month for a phone network that constantly loses internet connection, so I can’t do a thing on it. @O2 🙄

  • banafshbanafsh banafsheh (@banafshbanafsh) reported from Waltham Abbey, England

    @TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x

  • stourdave Dave (@stourdave) reported from Tottenham, England

    @O2 Yes #stop please **** off with this shit. I only accidentally liked your ad while I was scrolling and you've bombarded me ever since. Your signal is shit anyway.

  • stourdave Dave (@stourdave) reported from London Colney, England

    @O2 How did this shit happen

  • dblooman David Blooman (@dblooman) reported from Ilford, England

    An @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider

  • WickhamofWare Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • Greekphotoguy Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    @LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!

  • PaulWRamsay #HellomynameisPaul (@PaulWRamsay) reported from London Colney, England

    Really bad service from @O2, having calls from a shop to pressure into upgrades, no really clarity when calling 202 to ask what’s going on-I think I need a new network!

  • jmcomms Jonathan Morris 📱📸 (@jmcomms) reported from London Colney, England

    @VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.

  • aktyrrell Andy Tyrrell (@aktyrrell) reported from Walthamstow, England

    @harwood_steve @O2 @EE EE service is shit around Chingford guys I work with never get a service I'm o2 never had a problem. Probably the country you're in. Plus we always get upgraded at the o2 by the o2 Angel's.

  • AshleyLlewellyn Ashley (@AshleyLlewellyn) reported from Barnet, England

    I have before, but I keep getting told there is no issue with the mast. Or use WiFi, or get a new sim. I just want to be able to use my phone, thinking about ditching you guys and going to @O2 might get a signal and a betting offer on s phone.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Buzz10022 Buzz122 (@Buzz10022) reported

    @O2 as usual your cust service line goes dead when calling. You’ve messaged to say you’ve cancelled my rolling plan on 18th October- but have taken the monthly DD on the same day. I now can’t make phone calls and only direct is to top up centre. What’s going on???

  • Trade_Mystique TradeMystique (@Trade_Mystique) reported

    @O2 Why all customer service are Indians ? They don’t know what they talk about , and are useless as a help

  • Steve95056791 Steve (@Steve95056791) reported

    @O2 I can’t login to my Virgo. Media account of o2 priority. Keeps saying sorry there was an error and then goes back to Virgin to log me back out. What gives?

  • CharlotteKedian Charlotte (@CharlotteKedian) reported

    @O2 how does one get hold of customer service if they cannot get their phone to call anyone because it randomly stopped working… tried using my work phone but because it’s not the phone it’s like climbing Everest, aka extremely difficult

  • nicola_hari Nicola Hari (@nicola_hari) reported

    @O2 @virginmedia I am absolutely disgusted in the customer service. I have tried for 4 days to get through to an agent. I will definitely be looking to change providers. Any recommendations

  • grouchytrucker Grouchy (@grouchytrucker) reported

    @O2 #essentialforliving?? What a crock, Your 4g and 5g mobile data doesn't work in the slightest. It can barely load this app, let alone stream audio and Video 🙄

  • readwithai readwithai (@readwithai) reported

    @o2 o2 have just increased their mid contract price increase giving you 30 days to cancel the contract. I might suggest switching to giffgaffs unlimited 18 month contract which is cheaper has more data and no mid contract price increase.

  • PerfectlyPixel Perfectly Pixel (@PerfectlyPixel) reported

    @VueHelp hello a I used @O2 priority app to buy 4 tickets, I paid £14 but never received my email so I could actually book the tickets! @O2 have said they can't help and I'd have to go through yourself! Can I please get a refund or my tickets please?

  • baxtertwit Carl Davies (@baxtertwit) reported

    Hey @O2, what fresh hell is this with @virginmedia ? Apps not working, airtime plans increasing by £2.50/mth? Way to lose customers...

  • max_dubious Rogue Scallywag ¯\_(ツ)_/¯ 🚬 (@max_dubious) reported

    @O2 and @Virginmedia Have decided to join forces and create the worst customer service experience known to man Can’t log in, can’t speak to anyone In an eternal doom loop of death