O2

O2 Outage Report in Stevenage, Hertfordshire, England

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The latest reports from users having issues in Stevenage come from postal codes SG1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stevenage, Hertfordshire, England 03/29/2024 07:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stevenage, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Letchworth Garden City, Luton, Stevenage, St Albans, Welwyn Garden City, Royston and Hitchin.

Loading map, please wait...
City Problem Type Report Time
United KingdomLetchworth Garden City Internet
United KingdomLuton Phone
United KingdomLuton Phone
United KingdomStevenage Internet
United KingdomLetchworth Garden City Phone
United KingdomLuton Phone

Community Discussion

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O2 Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

  • AEgbuonu ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England

    @O2 sort your cancellation team and phone problem out. #poorcustomerservice

  • isthatdan Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • Steve_Edwards77 Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England

    @westspice @O2 Awful service for me today!

  • CraigFamilyBlog Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, England

    Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!

  • WickhamofWare Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • bks67 bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

  • Craigcanfield Craig Canfield (@Craigcanfield) reported from Welwyn Garden City, England

    @O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr

  • Kami2k10 Kamiioo (@Kami2k10) reported from Luton, England

    @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

  • GoonerKJP Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

  • mrjc90 Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • pilgrimbeart Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • juliet_gough juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • jodyrandall Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England

    @O2 why is your 4G so bloody awful at Liverpool Street Station

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

  • lornahamblin3 Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • hamzamal96 Hamza (@hamzamal96) reported

    @O2 my 4G calls have been turned off. I can’t access the internet using cellular data and unable to make outgoing calls. Could you fix this?

  • KerrieSwan16 Kerrie 🌟👑🌟 (@KerrieSwan16) reported

    @O2 Hi, wondering if you can help. I was looking to upgrade my phone. I’m on the O2 refresh plan where I was told on purchase that after a year I can at any point upgrade by returning the phone which would be payment for the remaining phone balance. Now on the online chat -tbc-

  • yeh_im_sy Sy (@yeh_im_sy) reported

    @O2 is there an issue with myo2 app? It’s not been available to display any billing info for a few days now

  • frapueen12 :) Julie :) (@frapueen12) reported

    @O2 I am wondering if you are having issues with your network as my 4G has been playing up for days. Outside my home WiFi I can do nothing online in any form at all.

  • DreyaJov Andrea (@DreyaJov) reported

    @O2 I've just found direct-to-bill charges for spam text messages on my bill and can't get through to you by phone or through the app. I don't want to pay £12 for spam and I want to block all future charges. Help

  • OneGeekyPerson Katie ✨ (@OneGeekyPerson) reported

    @O2 trying to get into the live chat, I’m having issues with my phone, can you help?

  • jj_phoenix66 JJ_phoenix (@jj_phoenix66) reported

    @O2 I've just been on a customer chat for nearly 20mins with a svs agent called Avarnish,/Avnish to be disconnected. I've been an account holder for nearly 20 years and to be told my contact email address isn't the one you have on my account is silly.I login with that email!#help

  • Tom_Steadman1 Thomas Steadman (@Tom_Steadman1) reported

    @O2 Hi, I’ve sent you a DM as MyO2 hasn’t allowed support all week. Can you help?

  • rubyru1987 Lauren B (@rubyru1987) reported

    @O2 Again no..... You cut it so u cant even call 202 its stupid.

  • grankin73 Glenn Rankin (@grankin73) reported

    @O2 Urgently need some help with my new iPhone 12. No signal at home so need WiFi calling but it keeps saying contact O2?!!