O2 Outage in Stevenage, Hertfordshire, England

Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

@O2 sort your cancellation team and phone problem out. #poorcustomerservice

@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

@O2 why is your 4G so bloody awful at Liverpool Street Station

Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!

@O2 I do have the app, I think I will phone the customer service team and ask them,

@westspice @O2 Awful service for me today!

@O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr

@O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly

It’s funny how the minute I ‘want to upgrade’ with @O2 I get put through to a call centre in the UK and they solve the problem immediately!!..why aren’t all departments in the UK instead of in countries who have NO CLUE!..keep all your call centres in the UK @o2 pay proper staff!

ALL my accounts with @O2 will be being cancelled ASAP!! I have been a customers for more years than I can remember but their customer service is appalling!! No help to even loyal customers and as for the staff in the call centre they don’t seem to have a clue what they are doing!

@O2 are an absolute JOKE!!! An HOUR on the phone with absolutely NO HELP being placed on hold for 50% of that time only to be CUT OFF numerous times!! After being put on hold AGAIN and promised if I got cut off this time they would call me straight back..STILL NO CALL!

@Angiebabes999 @O2 True *** I’m with 02 and have shocking signal some days 😳

Can’t believe the Avengers 4 trailer was a day late because of the issues @O2 had yesterday #AvengersEndgame

@O2 can you cancel my order. I am tired of being fobbed off. The order isn’t even in my 02 account. So why do you keep sending me online

Hi @O2 I have dm’d you regarding an issue with my billing, the online links were not much help in this

@O2 hi I have just sent a dm regarding an issue with billing

@O2 my husband is currently shielding, and unable to leave house. He has paid you twice by accident has tried to call you and was spoken down to. Natwest have confirmed the double payment. All he wants is the money returned so he can pay other bills. He is vulnerable.

Anyone on @O2 with the shitttest service pretty much every day. Even people on blood BT got better reception.

@kieran_fifield @O2 I’m not with them anymore, but Giff Gaff would regularly tell me to move down a tier due to not using enough data.

@lilmsrandom @O2 yeah really sucks, the MiFi might not solve the SMS verification issue

Just joined @O2 and am already regretting my decision. The worst automated phone system I’ve ever used.

@davidiwanow @O2 Thanks, David. I don't have any mobile signal in my area (a phone mast has been down for a while) so I can't receive texts or calls, which is my main issue. I can't authorise payments without my security codes which are sent by text!

@O2 No never dropped I'll have a look at the link