O2 Outage Report in Stevenage, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Stevenage, Hertfordshire, England
The most recent O2 outage reports came from the following cities: St Albans, Luton, Hertford, Hemel Hempstead, Broxbourne, Stevenage and Hoddesdon.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Phone | |
| Luton |
Internet | |
| Luton |
Phone | |
| Luton |
Internet | |
| St Albans |
Total Blackout | |
| Hertford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Phil Turner
(@philter66) reported
from
Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Jody Randall Esq.
(@jodyrandall) reported
from
Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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David
(@1872David) reported
Three is the worst mobile network man, can’t get a signal anywhere 😒 @VodafoneUK vs @O2 | Who’s better?
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Tom Edwards
(@TomREdwards) reported
@O2 Its all working now, seems to have been down on your end but back now
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Brad
(@Poldisleftpeg) reported
@O2 Same area. 3 different phones/sims. It’s just a poor service. Pretty used it. 4g doesn’t actually mean anything on your network. I’m not sure DM’ing you means anything. I have over 12 months left on a contract and you are supplying the bare minimum to hold me to that contract.
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Kieeeee
(@KieranBlake1994) reported
@O2 Keep getting no signal or 1 bar since this morning, can’t do anything. What’s going on?
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Alison stammers
(@StammersAlison) reported
@O2 Oh my life @O2 what is with your customer service?? Never in my life have I wanted to bury my head in a pile of pillows and scream as much as I do when I try and talk to you. Awful. #avoido2liketheplague #avoidavoidavoid #nodealisworththismuchhassle
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Natalie
(@NatalieMcCoy92) reported
Is Liverpool no longer covered by @O2 service. Everywhere I go phone just struggles to work!! 😩
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k :)
(@latuaputtanaxo) reported
omg ima actually throw my phone. to get any data I have to keep turning flight more on n off for 2 mins of data n then it goes. nah I actually hate o2 I wish I never upgraded with them @O2
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Kyle Boyd-Stevenson
(@kboyds) reported
Been with @O2 for as long as I can remember and never had a problem so with my upgrade coming up thought I'd upgrade early to get the new OnePlus phone. #newphone #Excited
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Steph
(@Steph88455108) reported
@O2 Hi, the service checker has said for a few days now that the local Wirral mast isn’t working. Is there any update on when it will be resolved. Been without my phone for several days now.
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𝓚𝓮𝓻𝓻𝔂 𝓗𝓪𝓵𝓵
(@kerzii_x) reported
@O2 Hey you guys having issues today? Trying to pay an overdue phone bill but myo2 wont load up and when i try to call it just disconnects.