O2 Outage Report in Royston, Hertfordshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Royston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Royston, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Saint Neots, Buntingford and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Saint Neots |
Phone | |
| Buntingford |
Total Blackout | |
| Buntingford |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Total Blackout | |
| Saint Neots |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Royston, England
Latest outage, problems and issue reports in Royston and nearby locations:
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Paul
(@paulhayward200) reported
from
Wendens Ambo, England
@O2 Took out a new IPhone contract back in November. No problems paying but I wanted to add a Apple Watch on the account. O2 keep on cancelling the order even though I pass the credit check.
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Holly O
(@ohhollygosh) reported
from
Biggleswade, England
@O2 Hi, how do I cancel Disney+ using the O2 app?
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dan // Nemesis
(@iNemesis__) reported
@O2 I'm trying to pay my final bill with you guys.. (A whole £1.61).. But it's not allowing me to do so, I no longer have my number on your service, So calling 202 isn't available, I tried the "Landline" number, that didn't work either.. How can I go about paying it?
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Louise
(@cambourne7) reported
@O2 local mast down for next 3 days so can’t make calls what compensation is offered
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KT
(@kaaatzx) reported
@O2 I can’t make calls and I’ve got no 4g either. Was the same all day and still the same now. I’ve checked all my settings, it’s nothing I’ve done. And your website says you’re having issues at every postcode I enter ?
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Tyler Chapman
(@TheTyChapman) reported
@O2 why is your connection so bad in the Scarborough area! Ive been with you for possibly 10 years, but service is rubbish! Doesnt work in my house unless connected to WI-FI and at work its ultra slow! Temped to move services
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Matt
(@abitofmatt) reported
@O2 Hi, I left well over a month ago but have never received a final bill or had any other payments taken. Is it possible to look into this?
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Diane Govia
(@DGovia) reported
@O2 Brentcross store. Customer service very rude. I have a voucher to use. Was told store closes at 6.30pm arrived at 6.10pm and shutters were down. The voucher is given to ensure O2 customers visit the store. However customer service was very poor.
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SB
(@SB_londonxo) reported
@O2 hello my data was down yesterday and I’m not entirely sure why as my bill had been paid for the month. I went the whole day without internet.
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Tara Lee Oldfield
(@TaraBrownEyes1) reported
@O2 What is going on with the network in the SE16 area this weekend? Been losing connection and WiFi connection on and off all weekend??
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Els
(@misshappyviolet) reported
I obviously can’t ring the customer service because you cut my outgoing calls. Now I can’t even go on “live chats” on your website. Please don’t do this. I’m just a student, I need the money to pay the rent and eat. £670 is a lot of money for me please @O2
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Mrs Simmo
(@vikkigregory) reported
Absolutely disgusting how my husband has been treated by @O2 he has rang everyday for 2 weeks even been in to the local store to get help with his account,no one is helping or can help or ringing back! He’s paid his bill twice over the month and been cut off #awfulcustomerservice