O2

O2 Outage Report in Royston, Hertfordshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Royston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Royston, Hertfordshire, England 11/25/2025 11:05

November 25: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Royston, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Saint Neots, Biggleswade and Stevenage.

Loading map, please wait...
City Problem Type Report Time
United KingdomSaint Neots Phone
United KingdomBiggleswade Total Blackout
United KingdomStevenage Phone
United KingdomCambridge Phone
United KingdomStevenage Phone
United KingdomStevenage Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • pilgrimbeart Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • mrjc90 Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • paulhayward200 Paul (@paulhayward200) reported from Wendens Ambo, England

    @O2 Took out a new IPhone contract back in November. No problems paying but I wanted to add a Apple Watch on the account. O2 keep on cancelling the order even though I pass the credit check.

  • juliet_gough juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • isthatdan Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • HilaryRWriter Hilary Robertson (@HilaryRWriter) reported from Hitchin, England

    @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

  • ohhollygosh Holly O (@ohhollygosh) reported from Biggleswade, England

    @O2 Hi, how do I cancel Disney+ using the O2 app?

  • GoonerKJP Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

  • lornahamblin3 Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • WickhamofWare Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • frel20252538 frel (@frel20252538) reported

    @O2 Ordered a new SIM last Wednesday, still not received it and contract with another phone supplier runs out tomorrow...not impressed with your service so far

  • crzynic83 Crzynic83 (@crzynic83) reported

    @O2 what is going on in and around Birmingham today. Absolutely no signal!!! And I pay for this?

  • liamjconway1 Liam Conway (@liamjconway1) reported

    @O2 my network is down!!! No access to nothing, had to wait to get home for access to net. What’s going on????

  • JamieHosey Jamie Hosey (@JamieHosey) reported

    @O2 I've tried various cables and plugs to no avail. The port doesn't appear damaged and was working fine until maybe a month ago. Surely a handset that's less than a year old shouldn't have problems?

  • powdajam Powda (@powdajam) reported

    @O2 hello I got some Idles tickets on o2 priority last year and it’s been rescheduled for January but I can’t find the ticket confirmation anywhere, can you help?

  • nicolaThornton7 Nicola Thornton (@nicolaThornton7) reported

    @O2 I understand they are busy and I’m waiting patiently but when I actually get through and then get cut off, the customer service person doesn’t call me back. They know my number…it’s my o2 number!! 😡

  • DurandHannah Dr Hannah Durand (@DurandHannah) reported

    Hi @O2, you charged me three times for a single top-up and when I got in touch via your complaints email I was told you have to issue the refund via cheque? Why can you not put the money back in my account? It is 2021.

  • KSC_Ltd KSC LTD (@KSC_Ltd) reported

    @AuntiePegg @ThreeUK @O2 Been with o2 since 2007 - Never had any issues and never changed providers :)

  • miss_whiskers_ Whiskers (@miss_whiskers_) reported

    @O2 Is there an outage in Southampton area, have no reception at all.

  • JamieHosey Jamie Hosey (@JamieHosey) reported

    @O2 Hi my Samsung phone is less than 10 months old and will not charge via a lead. I believe the charger port may be faulty. Can this issue be rectified under warranty?