O2

O2 Outage Report in Royston, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Royston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Royston, Hertfordshire, England 12/20/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • mrjc90 Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • juliet_gough juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • isthatdan Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • pilgrimbeart Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • WickhamofWare Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • lornahamblin3 Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • amberr0se_ amb ❁ (@amberr0se_) reported

    @O2 just wondering if you can help me my phone won’t send text messages it says text message not delivered

  • TWRHQ Chris Brooke 😷 wear a mask (@TWRHQ) reported

    Hey @O2 Cust for 3wks & still don't have an activated online account, despite being told I'd get written conf/pword in 48hrs 3days ago. Spoke to a rep who told me it will now take 5-7 days as it was only requested yesterday. WTF is wrong? Do you treat all new customers like this?

  • NathFerguson Nath (@NathFerguson) reported

    Since @O2 are not responding to my formal complaint maybe i should complain to @Ofcom instead!

  • davidako85 david leicester ako (@davidako85) reported

    @O2 ....middle off march and still waiting for a 9 year olds Xmas present to be replaced. Absolutely disgusting is not the word. 2 and a half months the poor kids waited for his phone. Through no fault of his own

  • sonnisamosa Sonia (@sonnisamosa) reported from Urmston, England

    @O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?

  • Michael60098117 Michael Turner (@Michael60098117) reported

    @O2 Was called today by you, to upgrade. Signed me up for a 32 month contract, messaged later: phone out of stock. Why would you sell me a phone that's out of stock? Feel like cancelling and going elsewhere. Poor.

  • clf7ey Clare Forrester-Shufflebottom 👩‍❤️‍👩 (@clf7ey) reported

    Anybody else having issues connecting to the internet when using mobile data on @O2 network?

  • davidako85 david leicester ako (@davidako85) reported

    @O2 imagine buying your 9 year old son an iPhone 12 mini for Xmas and two weeks later you discover it is faulty. Bit of a problem but I'm sure between apple and o2 ( two massive corporations) they can sort the problem out with ease. How wrong can you be??? Middle of march almost.

  • TWRHQ Chris Brooke 😷 wear a mask (@TWRHQ) reported

    @O2 Your rep, Bilal in Leeds, just hung up on me in the middle of my call after I rang to complain about the rep I spoke to prior to him who also hung up on me rather than answer questions about this messed up @virginmedia & @o2 joint venture. Simply stunning customer service.

  • aideen25305445 aideen (@aideen25305445) reported

    @O2 what to do when you get diverted in a circle of support pages and referrals to my O2 for over 24 hours - any chance someone can help me?!