O2 Outage Report in Royston, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Royston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (29%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Royston, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Saint Neots, Biggleswade and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Saint Neots |
Phone | |
| Biggleswade |
Total Blackout | |
| Stevenage |
Phone | |
| Cambridge |
Phone | |
| Stevenage |
Phone | |
| Stevenage |
Phone |
Community Discussion
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O2 Issues Reports Near Royston, England
Latest outage, problems and issue reports in Royston and nearby locations:
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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@Jessicaduff27
(@Jessicaduff231) reported
from
Comberton, England
@O2 This is rediculous. Site has been down all evening. How has the tickets gone already. #fail
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Holly O
(@ohhollygosh) reported
from
Biggleswade, England
@O2 Hi, how do I cancel Disney+ using the O2 app?
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Paul
(@paulhayward200) reported
from
Wendens Ambo, England
@O2 Took out a new IPhone contract back in November. No problems paying but I wanted to add a Apple Watch on the account. O2 keep on cancelling the order even though I pass the credit check.
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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shelley moyes
(@shelley_moyes) reported
@O2 the network seems to have been down since lunchtime in the CO2 area any ideas when it will be back up and running?
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colin
(@bones1910) reported
@O2 My fathers phone has been off the network since Sunday,I have phoned every day since and been told everything is fixed and to wait 24 hours,it is still not on the network.I'm on hold 45 every time I have had to phone. Last time I was just cut off
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Caroline Dover
(@dover_caroline) reported
@O2 Yes I have received the letter and I contacted them. They said they would take the complaint to you. “Apparently” it was investigated but I know that phone call I made in 2018 was not even looked at in this said investigation!
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Dan Squires
(@DanSquires88) reported
@O2 after 3 days of complaining I have a manager call me up and guarantee a replacement phone before 10:30am today,and guess what no replacement phone.. starting to shop around for a new network and see if they appreciate £129 a month on 3 contracts. O2 very disappointed customer
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Demi
(@wrightdemi12) reported
@O2 got a new phone delivered yesterday, switched over my SIM card, it’s been 24 hours. You’ve disconnected my old phone and my new phone still doesn’t have a network. I can’t contact anyone on live chat either because it’s telling me the service is offline
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Mike Stanley
(@mikestanley88) reported
@JoeCMerriman @O2 Is it really that bad Joe? I’m yet to upgrade.
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James Kane
(@jameskane84) reported
@O2 Hi - is there a problem with your website? I haen't been able to log in to my account all day.
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Elliot Boyce
(@ElliotBoyceDJ) reported
@O2 But didn’t call back. I then tried to call your office with no reply. @MarkEvansO2 they’ve had no network for 2 days and it’s down to a technical fault with the set up of a renewed contract and new phone!
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Marty
(@hailhail77) reported
@O2 Can someone reply to me regarding an issue with customer service! I have DM’d you hours ago but received no response. 1 hour on hold only for the operator to cut me off
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Karen Soutar (Kaz Ess)
(@kaz_ess) reported
@O2 Hey O2 why have we not had an update on a data problem we reported in mid-December? Initial contact from O2 was good but since then we have heard nothing. We have no idea if the problem is fixed or not. Very disappointed.