O2 Outage Report in Royston, Hertfordshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Royston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at O2
O2 is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Royston, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Cambridge, Saint Neots and Buntingford.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Saint Neots |
Phone | |
| Buntingford |
Total Blackout | |
| Buntingford |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Royston, England
Latest outage, problems and issue reports in Royston and nearby locations:
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Corrine Mirza
(@CorrineMirza) reported
@O2 @_ItsTitch They were meant to be looking into a credit of 39.99 but then never did anything about it
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Luke Rapley
(@luke_rapley) reported
@O2 We sent a complaint 3-weeks ago and only had 1 response. We’ve had poor coverage in our area for a while but had completely no service for the last 4-weeks. How can you discuss or deal with complaints if it takes 2 weeks to get an actual reply? Very disappointed.
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Peter 🇬🇧🇦🇺🏴🇮🇪
(@PJA1066) reported
@O2 Not really, they just said it was a technical issue & they’d look into it, that was another week ago. No follow up to their original text acknowledging my issue which was logged on 12th Jan.
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🔥Cropped🔥🇩🇪
(@NoCroppedOK) reported
@O2 pls don't outsource your service anymore and add an option for ds lite and dual stack for private customers and maybe we can talk about being sorry again
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William Smith
(@NFFC69Will) reported
@O2 Not interested at all in looking into the matter to see where the failings in your customer service are happening? What’s happened at O2 you used to be the best service and provider. Just a “oh sorry bye”. You have a 1.2 rating on trustpilot for a reason, Vodafone has 4.6
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Martin 53
(@martinmcnally53) reported
@O2 My son sorted it out. Have Face ID. It was wanting me to log in username etc. As if I never had account
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Dean Spencer
(@DEANX121) reported
@O2 why is your customer services so bad ! Sent me a text and 3 emails to cancel a sim within the cooling off period and didn’t receive 1 ! Have to call again after 25 minutes ! Cowboys
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Lee Hill 8️⃣
(@teamhill888) reported
@O2 We are just being passed around - hence the ofcom complaint and now being charged for new contract and phone - store can’t help either - cannot believe that no one in o2 can help
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TJ
(@teejwxm) reported
Hi @O2. Why have I got absolutely no signal? Not even 1 bar. Your service gets worse every day.
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Peter 🇬🇧🇦🇺🏴🇮🇪
(@PJA1066) reported
@O2 What’s up with O2/virgin tech support? I called them because my voicemail isn’t working properly over 3 weeks ago, they promised to fix it in 3-7 days, I called again last week, same promises but still no fix. Do they care ?