O2

O2 Outage Report in Royston, Hertfordshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Royston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Royston, Hertfordshire, England 12/23/2025 07:25

December 23: Problems at O2

O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • juliet_gough juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • GoonerKJP Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

  • mrjc90 Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • lornahamblin3 Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • pilgrimbeart Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • isthatdan Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • WickhamofWare Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • chris87uk Chris Walker (@chris87uk) reported

    @O2 I don’t think I’ll be staying loyal anymore . Signal is awful where I have my breaks. Can’t even make use of priority ! Luton Station Three Bridges Station Useless signal !

  • lindsaybiscuit Lindsay (@lindsaybiscuit) reported

    @nuttyhill @O2 The call is coming… from inside the network 👻👻👻👻

  • a_shayes Mr k (@a_shayes) reported

    Anyone else having significant reception/signal issues with the @madebygoogle #Pixel7 phone. Im on @O2 and can barely make a call where my #pixel6 was fine. HELP!

  • MelanieDerrico1 Melanie Derricott (@MelanieDerrico1) reported

    @O2 I'd rather someone reply to my email so I have evidence of what is discussed and agreed in case it doesn't get sorted properly. Also, I don't have an O2 phone or a landline so how much is it going to cost me to call you from another mobile network to sort out your mistake?

  • pammiep1 Pamela Paterson (@pammiep1) reported

    @O2 @EnglandRugby Pity you can't inspire your customer services department to deal with customer issues without them spending hours on the phone with no resolution.

  • sam_baff Sam Bradford (@sam_baff) reported

    @O2 - I can't seem to get a credit check approval when trying to join your network... can you give me some help? I'm desperate to leave @ThreeUK!!

  • zabulka Travelling Froggie 🌻 🌍🌎🌏 (@zabulka) reported

    @O2 Movistar is the current network for a few more days. But I was also in Corfu and Czechia in the past 2 months and didnt get any SMS on arrival to that country? I thought they should come automatically? Or is it somewhere in settings?

  • TheDroyver Spartan Roy (@TheDroyver) reported

    @O2 I need to speak with somebody in the UK (not 🇿🇦) that can discuss a very specific issue regarding my account. Every correspondence you send through my letter box, and trust me, there has been 8 letters at a time gives me a number that puts me to o2 top up?! HELP!

  • Nino7 Neena Dhana-Finnis (@Nino7) reported

    @Ofcom Thank you. @O2 are finding it difficult to ask the landlord that their mast is on for access so they can fix the mast

  • Seancookx Sean Cook (@Seancookx) reported

    @O2 Absoultely terrible service. Being overcharged for a phone number I haven’t used in 1 year. Called your customer service line 3 times and advisors have hung up on me straight away.