O2

O2 Outage Report in Royston, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Royston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Royston, Hertfordshire, England 12/27/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • lornahamblin3 Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • juliet_gough juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • mrjc90 Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • pilgrimbeart Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • GoonerKJP Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

  • ohhollygosh Holly O (@ohhollygosh) reported from Biggleswade, England

    @O2 Hi, how do I cancel Disney+ using the O2 app?

  • isthatdan Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • WickhamofWare Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TheChrisPrice Chris Price (@TheChrisPrice) reported

    On Thursday, what I assume was the first SIM arrived after all. I called @O2 and explained - no problem, I was told, she’d set that one up now for me. Just wait 24 hours for it to activate. 24 hours came and went. Still not working.

  • getofmeland Charlie Gough ☁️ (@getofmeland) reported

    @O2 sim swap for new phone had signal for an hour now no signal... tried resetting and removing sim.

  • Joanne268403163 Joanne (@Joanne268403163) reported

    @O2 You tell me that you don’t “guarantee a fault-free service” - so basically, tough. Now nearly 3 weeks without a signal due to your faulty equipment and no meaningful update to confirm you’re actually doing anything. 3 phones with o2 in this house. You’re a disgrace.

  • little_jim James Cooper (@little_jim) reported

    @O2 wondering when you were going to restore signal to my phone, had a number port go through yesterday morning, had no service since. Done all the usual restart phone, reset network settings etc. using an Esim in an iPhone12Pro. Thanks

  • TheChrisPrice Chris Price (@TheChrisPrice) reported

    So wearily on Sunday I call @O2 customer services. I have to explain the whole situation again. The very polite fellow on the phone tells me that a note hasn’t even been made on my account that my phone was stolen. Asks for crime ref no. A bead of sweat falls from my brow.

  • IronRich237 Rich Jones (@IronRich237) reported

    @O2 Both. Currently stationary and struggling for signal to get online. Trying to make calls out of my home address is a struggle to, keeps dropping out constantly

  • jonnyellis74 Jonathan Ellis (@jonnyellis74) reported

    @O2 Just arrived in the US, but have no network or data despite having O2 Travel. Can you help?!

  • Treeeeen Katrina (@Treeeeen) reported

    @O2 family member currently working for your company is having a terrible time and noone will give him the number for HR could you please provide me with it as he is being asked to work a questionable notice period and not being shown how to claim overtime pay.

  • 67wzx9nb28 Tulip1992 (@67wzx9nb28) reported

    @O2 trying to cancel my contract and it’s taking ages to get through to an advisor!

  • CameronMeikle Cameron Meikle (@CameronMeikle) reported

    @O2 @virginmedia I have long term contracts with both, how can I access the ‘volt’ benefits please? Both customer services teams just offer to sell me more stuff lol. Any help to set this up would be appreciated thanks.