O2

O2 Outage Report in Royston, Hertfordshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Royston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Royston, Hertfordshire, England 11/25/2025 19:15

November 25: Problems at O2

O2 is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Royston, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Saint Neots, Biggleswade and Stevenage.

Loading map, please wait...
City Problem Type Report Time
United KingdomSaint Neots Phone
United KingdomBiggleswade Total Blackout
United KingdomStevenage Phone
United KingdomCambridge Phone
United KingdomStevenage Phone
United KingdomStevenage Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • pilgrimbeart Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • isthatdan Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • mrjc90 Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • WickhamofWare Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Chappers241 Chappers24 (@Chappers241) reported

    @O2 been trying to speak to someone for days. Can't get through to anyone. Disgusting service

  • andrewaccfc andrew a (@andrewaccfc) reported

    @O2 no this is something O2 need to do - they need to activate my account @O2 please action - your online chat doesnt work either

  • martynhardacre Martyn (@martynhardacre) reported

    @O2 So I did send a DM and for no response to that either. Kept waiting since the 27th and still no email and nothing back from you on here either. Maybe give the Customer Service Awards a swerve this year

  • ShahIsl16007604 Shah Islam (@ShahIsl16007604) reported

    @O2 @MarkEvansO2 think you & @o2 owe the customers apology regarding the terrible network you have to offer!

  • MrNimbus91 RobⓋ (@MrNimbus91) reported

    @O2 your customer services are perhaps some of the most useless and unhelpful in the entire universe. I could get better help from a moon rock. 4 call attempts, 30 minute wait each time, hung up on me as soon as I mentioned I want to make a complaint.

  • emltucker Emma Tucker (@emltucker) reported

    @O2 just received the WORST possible customer service from you. Taken 3 days to get thru-to be told that my call can't be transferred to repair dept as phone lines not working (after a 45 min wait on hold).sent phone to be repaired (it's 11 mths old). Guess what-u wont repair it.

  • emltucker Emma Tucker (@emltucker) reported

    @O2 (2)..I have to call again on Mon. So yet more hours wasted on hold. SO FED UP!!. You wait-bet they won't repair it on ins either. I WANT OUT OF MY CONTRACT !!!!! @samsung can you help ? My Flip Z3 not charging-phone working perfectly apart from suddenly not charging.

  • mtbpete Pete Sutcliffe (@mtbpete) reported

    @O2 is your online chat down? I’ve been trying all week to renew my tariff and keep being told you are too busy. At this rate I’ll be leaving you for another provider as the price of the tariff I wanted has already increased since I tried to contact you to renew.

  • jonrross Jonathan Ross (@jonrross) reported

    @O2 *service

  • ShahIsl16007604 Shah Islam (@ShahIsl16007604) reported

    @O2 Hi o2 how about providing a decent network to make calls without any difficulties!! I have been hearing ongoing mast issues for over 6 months, are your engineers on strike???