O2

O2 Outage Report in Royston, Hertfordshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Royston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Royston, Hertfordshire, England 11/18/2025 12:45

November 18: Problems at O2

O2 is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Royston, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Saint Neots, Biggleswade and Stevenage.

Loading map, please wait...
City Problem Type Report Time
United KingdomSaint Neots Phone
United KingdomBiggleswade Total Blackout
United KingdomStevenage Phone
United KingdomCambridge Phone
United KingdomStevenage Phone
United KingdomStevenage Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • mrjc90 Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • pilgrimbeart Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • isthatdan Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • ohhollygosh Holly O (@ohhollygosh) reported from Biggleswade, England

    @O2 Hi, how do I cancel Disney+ using the O2 app?

  • paulhayward200 Paul (@paulhayward200) reported from Wendens Ambo, England

    @O2 Took out a new IPhone contract back in November. No problems paying but I wanted to add a Apple Watch on the account. O2 keep on cancelling the order even though I pass the credit check.

  • WickhamofWare Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • GoonerKJP Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

  • juliet_gough juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • lornahamblin3 Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AmeliaNFFC Amelia cohen (@AmeliaNFFC) reported

    Finally back home where the signal and internet works!! @O2 back of shite!!!

  • PritiDesigns Priti Depala (@PritiDesigns) reported

    @O2 Hi I am unable to use my Odeon Cinema voucher code says there's an error, please can someone help asap? #O2Priority

  • safiya_amina_3 Safiya Amina Hafeji (@safiya_amina_3) reported

    Hi @O2, I asked a question two days ago and no reply. What happened to the original escalated complaint I made on 7 April?

  • CatFankles Gem (@CatFankles) reported

    @O2 At least I didn't have to wait long for my first bill 👀 Honestly considering cancelling at this point! Hopefully all issues will be sorted soon.

  • stnt324 SomethingNothing (@stnt324) reported

    @O2 still paying my bill for service which hasn’t worked for over a month! Zero answers but still happy to take my money.

  • adamwingie Adam Breen (@adamwingie) reported

    @ProfCTurner @O2 Hi Colin. Im in rural Fermanagh with that said the network was very reliable in most areas(for 10+ years!) bar a few black spots.the last period it’s like you say pretty much unusable. Its frustrating as o2 never seem to take any concerns here seriously despite DD lifting monthly

  • realDavidMyers David Myers (@realDavidMyers) reported

    @AmeliaNFFC @O2 I’m now on the phone to them to cancel my contract

  • d8d8147cb8fd439 Paula Ackland (@d8d8147cb8fd439) reported

    @O2 over 50 mins on the phone and no answer. Tried last week to pay with credit card in hand and trans around 4 departments. Terrible service.

  • Force94557433 Force (@Force94557433) reported

    @Brendan_O2, @O2 Hi Brendan, After getting a new contract with O2 on 3rd of April,my number still doesn't work. Have been in touch with customer service, but no luck. Have contacted @O2 today with my contact details, still no calls. Im already regretting my O2 decision !

  • ProfCTurner Professor Colin Turner (@ProfCTurner) reported

    @adamwingie @O2 I've just upgraded my phone on @o2 in the last couple of days. Despite the coverage charts saying there's no 5G where I am (Bangor), there is but the upload speed is so slow as to be literally unusable.