O2 Outage Report in Hitchin, Hertfordshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hitchin, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at O2
O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (12%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Hitchin, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Luton, Ware and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Phone | |
| Ware |
||
| Biggleswade |
Internet | |
| Luton |
Phone | |
| Royston |
Phone | |
| Luton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hitchin, England
Latest outage, problems and issue reports in Hitchin and nearby locations:
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mark nicolson
(@cove123) reported
from
Welwyn Garden City, England
@O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Holly O
(@ohhollygosh) reported
from
Biggleswade, England
@O2 Hi, how do I cancel Disney+ using the O2 app?
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Matthew J
(@EmJen81) reported
from
Dunstable, England
@O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@O2 trying to cancel a SIM you set up without being asked, waiting an hour on the phone with no help yet - disgraceful customer service
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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bridget sparks
(@bks67) reported
from
Hertfordshire, England
@O2 I do have the app, I think I will phone the customer service team and ask them,
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Steve Edwards
(@Steve_Edwards77) reported
from
Hertfordshire, England
@westspice @O2 Awful service for me today!
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Mark Stanford
(@MarkstanYoutube) reported
from
Luton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Steve Attwood
(@SteveAttw00d) reported
from
Ampthill, England
@O2 @tescomobile your claim to cover 4G for 99% UK population isn't my experience. I don't think you can back it up. Often I switch to 2G just to get a phone signal that works.
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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none of your business
(@johndpmc) reported
from
Luton, England
@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Karvounis
(@MarkKarvounis) reported
@O2 Set of wankers, Iv tried through priority for so many different tickets recently and no hope at all. Couldn’t even login 🤯
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Janet Burns
(@janetburns111) reported
@O2 Absolutely terrible website now website saying they are making improvements- too late now 🤬
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katie
(@katie60552412) reported
@O2 Absolute joke!!! You can always count on o2 for problems! I tried all day to get on priority….. I’ve also never got any ******* signal 🙄 worst ever!!
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LindseyAnnOwens
(@LindseyAnnOwen2) reported
@O2 I thought your app was down. Who managed to get them exactly . What an utter scandal and con this all is 😡. @peterkay_co_uk I’m sorry but this all stinks to me. All about money. Utterly disappointing and lost all enthusiasm to even bother now,
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Richard Peake
(@CJrpeake) reported
@andy_lumb1 @O2 @peterkay_co_uk Plus everything else down, no Thirsty Thursday or All-Bar-One. Ah well!
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𝕵𝖆𝖘𝖔𝖓 𝕻𝖆𝖑𝖒𝖊𝖗
(@jaspalm7) reported
@O2 Don't know how as yr site is down as it has been all day .... lies lies lies and excuses because you have cocked up massively.... PROVE YOU SOLD THE TICKETS #O2Priority
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David Garland
(@DavidGarland1) reported
@OrryMain74 @O2 Not a single ticket. Site is still down. Not sure how all these other people got tickets when they didn’t go on sale until 10am and it went down before then???
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Lou
(@LouOsbo36184718) reported
@virginmedia So as a @virginmedia customer, the error 404 keeps coming up on priorities meaning that we’ve prob been diddled and had zero chance of actually even getting on to buy any. Virgin and @O2 seriously gone down in a lot of peoples eyes! Ridiculous
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Bethany Rebecca
(@_bbethany) reported
@H0rr0r1c0n @O2 So bad 😩 and apparently pre sale has sold out! How the hell when it’s been down all day x
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Kate Wilkinson-Hill
(@KateHill5103) reported
@O2 Would help if your customers could get into your app!