O2

O2 Outage Report in Hitchin, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hitchin, Hertfordshire, England 02/04/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hitchin, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Luton, Buntingford, Wixams, Welwyn Garden City and Hertford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Phone
United KingdomBuntingford Total Blackout
United KingdomBuntingford Internet
United KingdomWixams Wi-fi
United KingdomWelwyn Garden City E-mail
United KingdomHertford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hitchin, England

Latest outage, problems and issue reports in Hitchin and nearby locations:

  • Craigcanfield Craig Canfield (@Craigcanfield) reported from Welwyn Garden City, England

    @O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr

  • GoonerKJP Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

  • 848Jake Jake Kirby (@848Jake) reported from Toddington, England

    @O2 trying to cancel a SIM you set up without being asked, waiting an hour on the phone with no help yet - disgraceful customer service

  • johndpmc none of your business (@johndpmc) reported from Luton, England

    @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

  • lornahamblin3 Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • isthatdan Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • ohhollygosh Holly O (@ohhollygosh) reported from Biggleswade, England

    @O2 Hi, how do I cancel Disney+ using the O2 app?

  • Kami2k10 Kamiioo (@Kami2k10) reported from Luton, England

    @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

  • HilaryRWriter Hilary Robertson (@HilaryRWriter) reported from Hitchin, England

    @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

  • Steve_Edwards77 Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England

    @westspice @O2 Awful service for me today!

  • bks67 bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

  • pilgrimbeart Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • EmJen81 Matthew J (@EmJen81) reported from Dunstable, England

    @O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.

  • cove123 mark nicolson (@cove123) reported from Welwyn Garden City, England

    @O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor

  • juliet_gough juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • mrjc90 Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • JanGoodeve Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • WickhamofWare Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • AEgbuonu ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England

    @O2 sort your cancellation team and phone problem out. #poorcustomerservice

  • MarkstanYoutube Mark Stanford (@MarkstanYoutube) reported from Luton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • _catlow Martyn Catlow (@_catlow) reported

    @O2 Hi there o2 twitters. Thanks for the response the o2 crew on Facebook beat you to it - with the same advice, which didn’t help. Good news is the signal is now gone back to normal; let’s see if it’s back for good. Thanks again.

  • JonnyPianko Jonny Pianko (@JonnyPianko) reported

    @O2 hello no signal on my new 5G sim iPhone 12 any tips

  • imchases Chase Silverstein (@imchases) reported

    @O2 I paid my bill last month when my bill was £75.80 and it put it in my Air time section I thought It would go and change to my phone plan but it didn't it showed my bill is overdue. Which has never happened till now. I'm now scared...

  • SzebertMichelle Michelle Szebert (@SzebertMichelle) reported

    @O2 I am trying to remove a spend cap from my phone and it says the only way is by live chat but I cannot seem to access live chat. Can u help please?

  • G1g_junkie 📷K (@G1g_junkie) reported

    @demipaigemcfall @O2 Also via dm they are plain rude. All friendly out in the open though.

  • yannicknoir Le Corazon Noir (@yannicknoir) reported

    @O2 Nope. I’ve had no new update since I made my order. Is the shortage in stock due to the current petro shortage situation or a simple supply and demand issue?

  • budgie Lee 'Budgie' Barnett (@budgie) reported

    @O2 Just to let you know, & further to other comments online… while I think O2 Priority is brilliant for the rare stuff I usually use (Nero, competitions *and almost nothing else*, to be honest)… …I’ve NEVER been able to get the Odeon thing to work; codes *never* work for me.

  • AdrianHepworth Adrian Hepworth (@AdrianHepworth) reported

    Just been told "f*** you" by an @O2 customer service rep because I was trying to get a PAC code for my lad to transfer his phone to another supplier. So I closed ALL my accounts. #CustomerService #FuckO2

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder

  • emmahill06 Emma Hill (@emmahill06) reported

    @O2 really unhappy with your service tonight, ordered a new phone on the 18th...pick up delayed due to an error. Told it would be ready for pickup on Tuesday. Arrive at the store this evening to be told actually its not here... !? Come on 😩 What a waste of my time (and petrol!)