O2

O2 Outage Report in Hitchin, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hitchin, Hertfordshire, England 11/15/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hitchin, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Biggleswade, Stevenage and Luton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBiggleswade Total Blackout
United KingdomStevenage Phone
United KingdomLuton Internet
United KingdomLuton Internet
United KingdomDunstable Phone
United KingdomLuton Phone

Community Discussion

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O2 Issues Reports Near Hitchin, England

Latest outage, problems and issue reports in Hitchin and nearby locations:

  • isthatdan Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • mrjc90 Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • juliet_gough juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • cove123 mark nicolson (@cove123) reported from Welwyn Garden City, England

    @O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor

  • MarkstanYoutube Mark Stanford (@MarkstanYoutube) reported from Luton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • WickhamofWare Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • EmJen81 Matthew J (@EmJen81) reported from Dunstable, England

    @O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.

  • Craigcanfield Craig Canfield (@Craigcanfield) reported from Welwyn Garden City, England

    @O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr

  • 848Jake Jake Kirby (@848Jake) reported from Toddington, England

    @O2 trying to cancel a SIM you set up without being asked, waiting an hour on the phone with no help yet - disgraceful customer service

  • lornahamblin3 Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • johndpmc none of your business (@johndpmc) reported from Luton, England

    @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

  • JanGoodeve Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • HilaryRWriter Hilary Robertson (@HilaryRWriter) reported from Hitchin, England

    @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

  • AEgbuonu ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England

    @O2 sort your cancellation team and phone problem out. #poorcustomerservice

  • Steve_Edwards77 Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England

    @westspice @O2 Awful service for me today!

  • bks67 bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

  • Kami2k10 Kamiioo (@Kami2k10) reported from Luton, England

    @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

  • ohhollygosh Holly O (@ohhollygosh) reported from Biggleswade, England

    @O2 Hi, how do I cancel Disney+ using the O2 app?

  • GoonerKJP Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

  • pilgrimbeart Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • benadd Ben Addlestone (@benadd) reported

    @O2 just joined you with my new SIM. Can’t find any option for iData to enable visual voicemail on my iPhone 13 mini. Can you help?

  • TvrKartheek Kartheek (@TvrKartheek) reported

    @O2 Worst phone

  • gucciarllo Gucciarllo (@gucciarllo) reported

    Opened a new @O2 phone contracted and selected to collect today in store, but after paid the upfront they ate my collected date for the 19th, I got so annoyed and decided to cancel the plan, now I have to wait how many hours for my refund from the upfront ? So I can go to EE

  • mike9001985 Michael (@mike9001985) reported

    @O2 I drive past the mast everyday, says on your website a tree is the issue, theres no trees with in 3 meters of it, i do not see whats taking so long, people need it for work like me

  • MissyK198 ₗᵢₜₜₗₑ gₑₘ (@MissyK198) reported

    So you pay @O2 for them to ignore you 🤔 and not deal with your complaint..

  • sr002402 😀 (@sr002402) reported

    Hey, good morning @O2 - my network seems to have been down all day, is this right? Glasgow area.

  • sacredfelines Cat Man John (@sacredfelines) reported

    @O2 Still isn’t working as of today 14/07/22 hasn’t had issue until today. Pathetic an absolute joke this outage is!

  • Cafc9493 Jordan kemp (@Cafc9493) reported

    Is your network currently down in London @O2, I cannot do any outbound calls and receive any inbound ones on my work phone?

  • parissesharay Parissé Sharay 🌸 (@parissesharay) reported

    What is wrong with @O2 signal? I don’t get it anywhere!! And when I do it’s so slow and freezes, keeps going on EDGE! 5G is awful. I can not wait to to leave this company. Problem after problem! Don’t use o2, you’ll be wasting your money and time!! 😡

  • sunstorm2000 Alexandra Packer (@sunstorm2000) reported

    @O2 How do I obtain a refund? I’ve not been able to use the card for the purpose for which it was bought and as I’ve not had any help in rectifying the situation I want to lodge a complaint and get my money back. Complete waste of time effort and money whilst on holiday.