1. Home
  2. Companies
  3. O2
  4. Hitchin, England
O2

O2 Outage Report in Hitchin, Hertfordshire, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hitchin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Hitchin, England

The most recent O2 outage reports came from the following cities: Luton, Dunstable, and Stevenage.

CityProblem TypeReport Time
Luton Internet 24 hours ago
Dunstable Phone 12 days ago
Luton Phone 12 days ago
Luton Phone 1 month ago
Stevenage Phone 2 months ago
Luton Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hitchin, England

Latest outage, problems and issue reports in Hitchin and nearby locations:

  • GoonerKJP
    Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

  • bks67
    bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

  • SteveAttw00d
    Steve Attwood (@SteveAttw00d) reported from Ampthill, England

    @O2 @tescomobile your claim to cover 4G for 99% UK population isn't my experience. I don't think you can back it up. Often I switch to 2G just to get a phone signal that works.

  • JanGoodeve
    Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • isthatdan
    Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • WickhamofWare
    Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • lornahamblin3
    Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • pilgrimbeart
    Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • Steve_Edwards77
    Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England

    @westspice @O2 Awful service for me today!

  • 848Jake
    Jake Kirby (@848Jake) reported from Toddington, England

    @O2 trying to cancel a SIM you set up without being asked, waiting an hour on the phone with no help yet - disgraceful customer service

  • cove123
    mark nicolson (@cove123) reported from Welwyn Garden City, England

    @O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor

  • HilaryRWriter
    Hilary Robertson (@HilaryRWriter) reported from Hitchin, England

    @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

  • Kami2k10
    Kamiioo (@Kami2k10) reported from Luton, England

    @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

  • juliet_gough
    juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • EmJen81
    Matthew J (@EmJen81) reported from Dunstable, England

    @O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.

  • AEgbuonu
    ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England

    @O2 sort your cancellation team and phone problem out. #poorcustomerservice

  • johndpmc
    none of your business (@johndpmc) reported from Luton, England

    @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

  • mrjc90
    Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • MarkstanYoutube
    Mark Stanford (@MarkstanYoutube) reported from Luton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • ohhollygosh
    Holly O (@ohhollygosh) reported from Biggleswade, England

    @O2 Hi, how do I cancel Disney+ using the O2 app?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDutchxes
    TheDutchxss (@TheDutchxes) reported

    Im not paying £65/67 A Month For My Data To Not Work ive done everything you said previously & its still not working @o2

  • arch71Londinium
    twenty20 (@arch71Londinium) reported

    shocking customer service towards my Mother @O2

  • simon_r_johnson
    Simon Johnson🇺🇦 (@simon_r_johnson) reported

    .@O2 I would happily pay a higher phone bill in return for not getting called by a different random person each week offering to reduce my bills. Who have you been selling your customer list to ?

  • AynieLR
    Anne Reyersbach🇩🇪🟢🟣⚪️♿️🇪🇺🦔🐈💙RA (@AynieLR) reported

    Lousy customer service @O2. End up finding shops can’t access my account bc change of software. So go home. Wrestle with web site. Finally upgrade phone. And pay you for privilege.

  • jedmcc123
    Jerry Mccarthy (@jedmcc123) reported

    @EnglandRugby @O2 Prem clubs into administration, worst results for years, trials on lowering tackle heights, trying to ban songs at twickenham, players going abroad in droves. Whos running this circus ?

  • Whitey_D6
    Daryl (@Whitey_D6) reported

    @O2 Shocking Customer service 😑 Blocked my phone after call back promised via web chat and never received confirmed by agent over phone today. Wish I had never move to this company

  • LewD23
    Lew (@LewD23) reported

    Been on hold with @O2 for an hour and 18 minutes and got buttoned. Shocking customer service absolute waste of my ******* time

  • bushlar88
    Jonathan Clarke (@bushlar88) reported

    Fantastic customer service by @O2 yet again. Putting the phone down on customers when they are the ones that have messed up yet again....

  • Rae1990x
    Rae (@Rae1990x) reported

    My signal on my phone is shockingly bad and the wifi! @O2 @virginmedia

  • Kerijonesradio
    Keri jones (@Kerijonesradio) reported

    Hello @o2 Me again. I have no service at all at Penygillam, Launceston. Even though I'm sitting by a window.Your map says there's 4G coverage here. I'm really unhappy that I've been missold a network that doesn't deliver. How do I end my contract please? @vodafoneuk is fine.