O2 Outage Report in Hitchin, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hitchin, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Hitchin, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Hertford |
Phone | |
| Biggleswade |
Total Blackout | |
| Stevenage |
Phone | |
| Luton |
Internet | |
| Luton |
Internet | |
| Dunstable |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hitchin, England
Latest outage, problems and issue reports in Hitchin and nearby locations:
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Steve Edwards
(@Steve_Edwards77) reported
from
Hertfordshire, England
@westspice @O2 Awful service for me today!
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Mark Stanford
(@MarkstanYoutube) reported
from
Luton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Holly O
(@ohhollygosh) reported
from
Biggleswade, England
@O2 Hi, how do I cancel Disney+ using the O2 app?
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Matthew J
(@EmJen81) reported
from
Dunstable, England
@O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.
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none of your business
(@johndpmc) reported
from
Luton, England
@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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mark nicolson
(@cove123) reported
from
Welwyn Garden City, England
@O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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bridget sparks
(@bks67) reported
from
Hertfordshire, England
@O2 I do have the app, I think I will phone the customer service team and ask them,
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@O2 trying to cancel a SIM you set up without being asked, waiting an hour on the phone with no help yet - disgraceful customer service
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Steve Attwood
(@SteveAttw00d) reported
from
Ampthill, England
@O2 @tescomobile your claim to cover 4G for 99% UK population isn't my experience. I don't think you can back it up. Often I switch to 2G just to get a phone signal that works.
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Farnsworth
(@TrueFarnz) reported
@VModifiedMind @O2 But the SIM isn't even your kit! It's *theirs* - the whole point of the split into UE and SIM is that you own the UE (your kit), they own the SIM (their kit). At a stretch, you could have a phone that doesn't support band 40, but I'd be shocked if you hadn't thought of that.
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Danielle Alderson
(@danialdersonx) reported
It’s frankly disgusting that I have upgraded through the @O2 app which has resulted in my new phone being lost or stolen by #DPD. Appalling customer service from both companies and neither seem to care that I’m going to be paying for a phone soon that I don’t have 🥴
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Mugiwara🏴☠️👑
(@RoyalRamzy) reported
@O2 Guide’s not helping pal, I need my signal back
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SR
(@SR_ARUN_) reported
@O2 Help ASAP . Check DM Sent. Although I haven't received esim you have disconnected my existing SIM. Can't make phone calls or use internet from morning Help Immediately..
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Tobi
(@TobiFrenzen) reported
Thanks @O2 for disconnecting my entire contract when all I wanted was for you to remove an add-on! Brilliant! Super-helpful stuff there from your customer service agent! 👏 Please re-instate this immediately!
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Billy
(@navanac1982) reported
I don't normally tweet stuff like this but if your thinking of changing to @O2 please for the love of god don't, they are currently trying to rip me off big style. No help on the phone, no help online and no help on here. Off to the store in the morning
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rOsH
(@roshKrish) reported
@O2 Absolute bad customer service @O2
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Martin Proffitt
(@mrdproffitt) reported
@O2 I used an o2 sim on a recent trip to the UK. I own the phone and am based in Spain. Your sim has set my default browser homepage to your site. How do I remove this? I don't need or want your crap on my phone.
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Vince
(@VModifiedMind) reported
@TrueFarnz @O2 Ah but o2 has already assured me no such profile issue exists - but no data flow is indeed the norm - o2 performs like absolute garbage (unusable) in many areas. Not just me though, everyone I've checked using them. This is why the SIM/Phone nonsense is bogus.
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m a r y
(@maryhippychick) reported
@virginmedia again appalling service, WiFi keeps dropping , I'm doing an MA remotely having to hotspot my phone @O2 I will expect to get compensation