O2 Outage Report in Hitchin, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hitchin, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hitchin, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Luton, Stevenage, Buntingford and Wixams.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Phone | |
| Stevenage |
Phone | |
| Luton |
Phone | |
| Buntingford |
Total Blackout | |
| Buntingford |
Internet | |
| Wixams |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hitchin, England
Latest outage, problems and issue reports in Hitchin and nearby locations:
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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none of your business
(@johndpmc) reported
from
Luton, England
@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Holly O
(@ohhollygosh) reported
from
Biggleswade, England
@O2 Hi, how do I cancel Disney+ using the O2 app?
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Steve Edwards
(@Steve_Edwards77) reported
from
Hertfordshire, England
@westspice @O2 Awful service for me today!
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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bridget sparks
(@bks67) reported
from
Hertfordshire, England
@O2 I do have the app, I think I will phone the customer service team and ask them,
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Matthew J
(@EmJen81) reported
from
Dunstable, England
@O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@O2 trying to cancel a SIM you set up without being asked, waiting an hour on the phone with no help yet - disgraceful customer service
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mark nicolson
(@cove123) reported
from
Welwyn Garden City, England
@O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor
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Mark Stanford
(@MarkstanYoutube) reported
from
Luton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Steve Attwood
(@SteveAttw00d) reported
from
Ampthill, England
@O2 @tescomobile your claim to cover 4G for 99% UK population isn't my experience. I don't think you can back it up. Often I switch to 2G just to get a phone signal that works.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Cllr Matthew Saggers
(@MatthewSaggers) reported
@virginmedia @O2 thanks for you great work now sitting in the @EE shop because you forced me move my virgin phone to another vendor as your system can't deal with me being an O2 customer. Thought it couldn't get any worse after having to give up my smart watch to go to O2.
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Leabag
(@leannejoylane) reported
And since @O2 are greedily hiking prices AGAIN in April and cost of living is rising sharply I need this sorted. When this contract is done I'm switching to @tescomobile cos your "promotions" are like scams and your service is AWFUL. I've been so damn patient but it's a joke.
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Tim
(@Tim2402) reported
@LutzSchueler @O2 @UswitchUK A reply to my fraud issue would be appreciated and a reply to my email sent to you on 21/1/22. Thank you
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setareh 🤍
(@bibigxll) reported
@O2 lost my SIM card and don’t have a SIM card to call to ask for a replacement, help pls xoxo
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Florence The Wonder Cat
(@Florenc00526929) reported
Sorry I’m not replying at moment, #Sky still down, b/b and phone. .@O2 have been HEROIC! The connection has held (albeit slow at times) despite #StormEunice doing its worst. I am SO grateful to o2, words can’t really really express. As a vulnerable customer, THANK YOU.
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Beth x
(@bethdelahayex) reported
@dripbeast @TheO2 @O2 They obviously don’t know the full extent of the damage caused due to the weather today too. They couldn’t predict this would happen! It’s not their faults. Be patient
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Queenbee22 💋Mandy 💋
(@Queenbee20221) reported
@O2 before I loss the will to live. please can someone Give me a number to call without talking to robots please. Need help and it’s impossible to call someone with no bloody customer contact number 😖😖😖
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o 19 FENIX 79 o
(@kurtfhouse) reported
@O2 @My_Big_Feet The problem is you won’t have any customers to provide an experience to if price rises continue like that!
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Lucius
(@hypnotic) reported
@christopherward @O2 this isn't ordinary spite. Virgin Media are the single worst company I've ever dealt with in my entire life. Lies, breach of contract, misdirection, rudeness, argumentative. I had these issues in 2014 and then exact same in 2020. Never again.
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Lucius
(@hypnotic) reported
Suggestions for good phone networks please? Been with @O2 for over 15 years but I pledged never to give Virgin Media a penny of my money ever again because they're an untrustworthy, unscrupulous shitshow. So since the merger I need a new network. Ideas?