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O2 Outage Report in Hitchin, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hitchin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Hitchin, England

The most recent O2 outage reports came from the following cities: Dunstable, Luton, and Stevenage.

CityProblem TypeReport Time
Dunstable Phone 7 days ago
Luton Phone 7 days ago
Luton Phone 1 month ago
Stevenage Phone 1 month ago
Luton Phone 2 months ago
Buntingford Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hitchin, England

Latest outage, problems and issue reports in Hitchin and nearby locations:

  • Steve_Edwards77
    Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England

    @westspice @O2 Awful service for me today!

  • pilgrimbeart
    Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • EmJen81
    Matthew J (@EmJen81) reported from Dunstable, England

    @O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.

  • johndpmc
    none of your business (@johndpmc) reported from Luton, England

    @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

  • Craigcanfield
    Craig Canfield (@Craigcanfield) reported from Welwyn Garden City, England

    @O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr

  • 848Jake
    Jake Kirby (@848Jake) reported from Toddington, England

    @O2 trying to cancel a SIM you set up without being asked, waiting an hour on the phone with no help yet - disgraceful customer service

  • isthatdan
    Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • ohhollygosh
    Holly O (@ohhollygosh) reported from Biggleswade, England

    @O2 Hi, how do I cancel Disney+ using the O2 app?

  • JanGoodeve
    Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • AEgbuonu
    ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England

    @O2 sort your cancellation team and phone problem out. #poorcustomerservice

  • MarkstanYoutube
    Mark Stanford (@MarkstanYoutube) reported from Luton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Kami2k10
    Kamiioo (@Kami2k10) reported from Luton, England

    @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

  • mrjc90
    Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • WickhamofWare
    Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • GoonerKJP
    Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

  • HilaryRWriter
    Hilary Robertson (@HilaryRWriter) reported from Hitchin, England

    @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

  • juliet_gough
    juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • lornahamblin3
    Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • bks67
    bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DevonScoines
    Nicola Scoines (@DevonScoines) reported

    @O2 No it doesn’t. I tried that earlier but I couldn’t see an option to cancel. Can u do it in the app?

  • PNeens
    Paul Neenan (@PNeens) reported

    @O2 having trouble moving my phone number back to you. I keep getting “The request could not be completed, the following reason is the information provided for our security checks is incorrect. Please check and resubmit your request.” Can someone help here, it’s frustrating.

  • CharlotteRumsby
    Charlotte Rumsby (@CharlotteRumsby) reported

    @O2 hi, I ordered a new phone and it said it would be delivered in a week. I then got an email saying it was out of stock and I’ve had no update since.. can someone help please as I paid to upgrade early? Thanks

  • bikingCarpenter
    craig leach (@bikingCarpenter) reported

    @O2 cancelled contract dec 12 got bill today with payment demand in 5 days. Tried speaking to staff who either told me I’d failed security or that yes contract is still active despite me cancelling. Didn’t get anywhere unfortunately as they kept putting phone down Great service😳

  • applecore35
    gail illingworth (@applecore35) reported

    @O2 updates on a phone mast how long does it take to fix a phone mast 6 months I’ve been receiving updates and you’ve still not fixed it Time to change networks hd61jr

  • DevonScoines
    Nicola Scoines (@DevonScoines) reported

    @O2 I seem to be being charged for Disney plus but I don’t know why and I don’t want to be. Can’t seem to find a way to take it off my account either. Please help.

  • Tahiiyah
    ت (@Tahiiyah) reported

    @o2 pls fix your 4g in beckton, why does it never work!!

  • robynanteney
    Robyn (@robynanteney) reported

    @O2 three days in a row I have been promised a manager call back and not received one as I need to discuss a mess up by yourselves! This is seriously poor customer service!

  • AnnKerridge
    Ann (@AnnKerridge) reported

    @O2 Who do I need to contact to make a complaint????

  • lalalydsx
    Lydia (@lalalydsx) reported

    @O2 hands down have the worst customer service of any UK network and I’ll say that with my chest, being hung up on after being on hold for ages after the advisor found out I wanted to cancel my contract, what a joke.