O2 Outage Report in Hitchin, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hitchin, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Hitchin, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Welwyn Garden City and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Welwyn Garden City |
||
| Hertford |
Phone | |
| Biggleswade |
Total Blackout | |
| Stevenage |
Phone | |
| Luton |
Internet | |
| Luton |
Internet |
Community Discussion
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O2 Issues Reports Near Hitchin, England
Latest outage, problems and issue reports in Hitchin and nearby locations:
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Holly O
(@ohhollygosh) reported
from
Biggleswade, England
@O2 Hi, how do I cancel Disney+ using the O2 app?
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@O2 trying to cancel a SIM you set up without being asked, waiting an hour on the phone with no help yet - disgraceful customer service
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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bridget sparks
(@bks67) reported
from
Hertfordshire, England
@O2 I do have the app, I think I will phone the customer service team and ask them,
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mark nicolson
(@cove123) reported
from
Welwyn Garden City, England
@O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Steve Edwards
(@Steve_Edwards77) reported
from
Hertfordshire, England
@westspice @O2 Awful service for me today!
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Matthew J
(@EmJen81) reported
from
Dunstable, England
@O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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none of your business
(@johndpmc) reported
from
Luton, England
@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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Steve Attwood
(@SteveAttw00d) reported
from
Ampthill, England
@O2 @tescomobile your claim to cover 4G for 99% UK population isn't my experience. I don't think you can back it up. Often I switch to 2G just to get a phone signal that works.
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Mark Stanford
(@MarkstanYoutube) reported
from
Luton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jess
(@Jess18067768) reported
I absolutely hate @O2 no signal or internet. For the price they charge they need to sort their ****** service out!
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Jay Blake
(@Jay_blake91) reported
@O2 can you please advise me on how I cancel my contract. The service over the last few days has been shocking. No signal and no help.
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Jess
(@masonjxss_) reported
@O2 i spent 3 hours in one of your shops yesterday trying to sort out an issue with a sim that was incorrectly changed from pay monthly to contract 12 months ago due to an error with a member of your staff to which the sim still says no service AND I took out a new contact
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soph♡☁️| 🏴
(@gwsdeviI) reported
@O2 im ready to leave o2 the customer service is shocking and the service itself
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Jules At Ginger Inc
(@gingerincjules) reported
If you are going to Dino Kingdom and are on @O2 - the signal and data is so poor - take a Mifi on another network - the AR app is useless O2 is so slow. Try @ThreeUK or @EE instead.
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Manda ❤
(@itsalljustcraic) reported
@O2 why can I never speak to an agent on the app? Just diverted to a load of stupid troubleshooting articles. I want to talk to someone about this piece of crap phone I'm supposed to pay for when it doesn't work.
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Almd123
(@Almd1233) reported
@O2 I have paid a bill in a phone I no longer own. How do I talk to someone to get help???
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jackie carter
(@jaxycarter) reported
@O2 hi I need to change my bank details. I have tried the website it won't work when I phone up its just a machine and then cuts out. Please help me 😭
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Jon McGraine
(@JD_Mac82) reported
@O2 Yeah that’s what I was told by customer services on 202…. I was told that pro rata payment could be anything up to 100% of the new tariff, £26! Which for 5 days of data is just unacceptable! As is £13 for 2GB’s of data!
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Alison
(@TheOnlyAlisonL) reported
@O2 Hi, My bill landed today with Disney+ included as a bolt on. I wish to cancel this service before the price hike on 23rd August when do I remove the bolt on? (i.e. have I already payed for this months subscription?) and can I do it easily via my online account or via the app?