O2 outages and service status in Hitchin, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hitchin, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- Phone (50%)
- Internet (25%)
- Total Blackout (25%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hitchin, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hitchin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Hitchin, England
The most recent O2 outage reports came from the following cities: Stevenage, Luton, and Dunstable.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage
|
Phone | 15 days ago |
|
Stevenage
|
Total Blackout | 21 days ago |
|
Luton
|
Phone | 24 days ago |
|
Luton
|
Internet | 25 days ago |
|
Dunstable
|
Phone | 1 month ago |
|
Luton
|
Phone | 1 month ago |
Community Discussion
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O2 Issues Reports Near Hitchin, England
Latest outage, problems and issue reports in Hitchin and nearby locations:
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none of your business (@johndpmc) reported from Luton, England@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Jonathan Flood (@WickhamofWare) reported from Stevenage District, England@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Pilgrim Beart (@pilgrimbeart) reported from Royston, EnglandSeems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Matthew J (@EmJen81) reported from Dunstable, England@O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.
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mark nicolson (@cove123) reported from Welwyn Garden City, England@O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor
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Hilary Robertson (@HilaryRWriter) reported from Hitchin, England@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Kamiioo (@Kami2k10) reported from Luton, England@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Lorna Hamblin (@lornahamblin3) reported from Royston, EnglandNice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Mark Stanford (@MarkstanYoutube) reported from Luton, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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bridget sparks (@bks67) reported from Hertfordshire, England@O2 I do have the app, I think I will phone the customer service team and ask them,
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Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England@westspice @O2 Awful service for me today!
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Steve Attwood (@SteveAttw00d) reported from Ampthill, England@O2 @tescomobile your claim to cover 4G for 99% UK population isn't my experience. I don't think you can back it up. Often I switch to 2G just to get a phone signal that works.
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Holly O (@ohhollygosh) reported from Biggleswade, England@O2 Hi, how do I cancel Disney+ using the O2 app?
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Craig Canfield (@Craigcanfield) reported from Welwyn Garden City, England@O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr
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Josh (@mrjc90) reported from Hitchin, England@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Jake Kirby (@848Jake) reported from Toddington, England@O2 trying to cancel a SIM you set up without being asked, waiting an hour on the phone with no help yet - disgraceful customer service
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Dan (@isthatdan) reported from Stevenage District, England@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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juliet gough (@juliet_gough) reported from Stevenage District, England@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Welsby (@tonywelsby) reported@Worly82 @O2 Was on O2 for a few years after leaving EE (after over 25 years) for ‘a deal’. Became terrible after the merger with Virgin. Thankfully was on a sim only rolling contract and managed to get out. Awful farmed out customer services.
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Paul Clements (@paulclements) reported@O2 I’d like to buy a data bolt-on, but can’t get through on the phone (poor signal, I expect). Can you help?
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George Howie (@thegrumpyjock) reported from Pontefract, England@O2 You have already told me you can't help as you can't trace a payment via chat so then I yet again needed to deal with your shocking customer service team on phone wasting my own time yet again this is all despite my account being settled because I paid the bill
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Greg Dawes 🚁🚗✈️ (@GregDawes38) reported@mhewson_MCH @NickOresme @O2 Tesco mobile also piggyback O2 network
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Chris (@Waxlyricist) reported@O2 you should be totally ashamed of providing a so called 5G service in Brighton - it’s ******* shambolic - 3G was better! Charging extra for this is just a total rip off!
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🇬🇧 Andy🇬🇧 (@4peterborough) reported@O2 What a waste of time that was with Mark if that's your complaint department he needs to be retrained giving misleading information.
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Viridis (@Lord_Viridis) reported@Graham_J0 @andrejpwalker @O2 No, it's just MyO2 is ****** for many customers but O2 don't seem to be aware of any issues. The payment portal can in some accounts send a constant authentication redirect loop making it physically impossible to access accounts. I told them 4 months ago but here were are
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Mr Angry (@angry_corner) reported@O2 @mellypeters Why is the email address such a massive secret??? Your customer service is embarrassing!!!
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Emma Turley (@Emama_Turley) reportedHi @O2 - I left a few months ago and am owed £… I have spoken to a couple of your team who have said the refund should be sorted in the next few days but the money hasn’t reached my account. It’s quite frustrating! Can you help?
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Scott Saunders (@s7saunders) reported@O2 Yes checked , there is really poor signal in lists of places locally at the minute and it’s now just my phone . The major issue is the work location and then the drive in between when it’s almost unusable