O2 Outage Report in Hitchin, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hitchin, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hitchin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Hitchin, England
The most recent O2 outage reports came from the following cities: Dunstable, Luton, and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 10 days ago |
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Phone | 10 days ago |
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Phone | 1 month ago |
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Phone | 2 months ago |
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Phone | 2 months ago |
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Total Blackout | 3 months ago |
Community Discussion
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O2 Issues Reports Near Hitchin, England
Latest outage, problems and issue reports in Hitchin and nearby locations:
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Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Hilary Robertson (@HilaryRWriter) reported from Hitchin, England@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Dan (@isthatdan) reported from Stevenage District, England@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Holly O (@ohhollygosh) reported from Biggleswade, England@O2 Hi, how do I cancel Disney+ using the O2 app?
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Jonathan Flood (@WickhamofWare) reported from Stevenage District, England@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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juliet gough (@juliet_gough) reported from Stevenage District, England@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Mark Stanford (@MarkstanYoutube) reported from Luton, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Pilgrim Beart (@pilgrimbeart) reported from Royston, EnglandSeems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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bridget sparks (@bks67) reported from Hertfordshire, England@O2 I do have the app, I think I will phone the customer service team and ask them,
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Jake Kirby (@848Jake) reported from Toddington, England@O2 trying to cancel a SIM you set up without being asked, waiting an hour on the phone with no help yet - disgraceful customer service
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ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Matthew J (@EmJen81) reported from Dunstable, England@O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.
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Kamiioo (@Kami2k10) reported from Luton, England@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Josh (@mrjc90) reported from Hitchin, England@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Kaz 💋 (@GoonerKJP) reported from Stevenage District, England@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England@westspice @O2 Awful service for me today!
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Lorna Hamblin (@lornahamblin3) reported from Royston, EnglandNice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Craig Canfield (@Craigcanfield) reported from Welwyn Garden City, England@O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr
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none of your business (@johndpmc) reported from Luton, England@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin Booth (@GavinBooth23) reported@O2 Dear o2 I have been waiting for a call back for 4 weeks from your credit file referrals team. What’s happening with your service?
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Bevg (@Bevg25203909) reported@O2 Well @o2 just spoke to the payment team-totally unhelpful -they referred me to customer service and actually cut me off instead 😥. I will be taking this to the financial Ombudsman. Why send an enforcement letter for cancelling a contract-NO MISSED PAYMENT
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Dean (@SixCylinderDean) reportedAh shops back open so naturally @O2’s network turns back into the snail it used to be in Sunderland before lockdown.
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Sue De Nym 🏳🌈 (@_MuFFeT_) reported@O2 Hiya, is there an issue with contacting you, I've tried calling on 202 and your landline number, get partially through your IVR system, then receive message saying, "thanks for calling o2, Goodbye" and call disconnects.
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chlo (@xchloebb) reported@O2 still waiting for an update, called them up everyday since 13/04 still nobody can provide me with one, then literally just had the phone put down to me from one of the members of staff. Customer service at its absolute finest 👎🏼
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Aaron (@aaronjay_b) reported@O2 trying to pay off my device plan on the app and it’s not allowing me so I’ve called 202 and I’ve been on hold for 20 minutes. Do they close at 5 if so I’ll hang up now!
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... parkour!!! (@ijrogu) reportedI've experienced the WORST customer service from @O2 in the last two weeks. Nothing but confusion and headaches. Totally regret extending my contract
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drain murawski #BLM (@dmuraw) reported@GabiDemera @O2 **** them, get giff gaff soon as your contract runs out, its like the only one that isn't robbing you blind
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garethevansdj (@gareth90) reported@O2 Nothing can help if being on the phone with 4 different people didn’t solve the issue 😟
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paul mcmenemy (@paulmoneymore) reported@O2 @GreggsOfficial Never mind the sausage roll, I’ve been calling O2 since the offices closed about paying for a phone that stopped working months ago. The phone was paid off but the money still is taken. When do the phones get answered?