O2

O2 Outage Report in Hitchin, Hertfordshire, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hitchin, Hertfordshire, England 02/08/2026 00:15

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hitchin, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Luton, Buntingford, Wixams and Welwyn Garden City.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Phone
United KingdomBuntingford Total Blackout
United KingdomBuntingford Internet
United KingdomWixams Wi-fi
United KingdomWelwyn Garden City E-mail
United KingdomHertford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hitchin, England

Latest outage, problems and issue reports in Hitchin and nearby locations:

  • mrjc90 Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • Steve_Edwards77 Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England

    @westspice @O2 Awful service for me today!

  • ohhollygosh Holly O (@ohhollygosh) reported from Biggleswade, England

    @O2 Hi, how do I cancel Disney+ using the O2 app?

  • cove123 mark nicolson (@cove123) reported from Welwyn Garden City, England

    @O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor

  • WickhamofWare Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • MarkstanYoutube Mark Stanford (@MarkstanYoutube) reported from Luton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • bks67 bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

  • JanGoodeve Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • johndpmc none of your business (@johndpmc) reported from Luton, England

    @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

  • juliet_gough juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • pilgrimbeart Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • EmJen81 Matthew J (@EmJen81) reported from Dunstable, England

    @O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.

  • HilaryRWriter Hilary Robertson (@HilaryRWriter) reported from Hitchin, England

    @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

  • Kami2k10 Kamiioo (@Kami2k10) reported from Luton, England

    @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

  • GoonerKJP Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

  • isthatdan Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • 848Jake Jake Kirby (@848Jake) reported from Toddington, England

    @O2 trying to cancel a SIM you set up without being asked, waiting an hour on the phone with no help yet - disgraceful customer service

  • AEgbuonu ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England

    @O2 sort your cancellation team and phone problem out. #poorcustomerservice

  • lornahamblin3 Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • Craigcanfield Craig Canfield (@Craigcanfield) reported from Welwyn Garden City, England

    @O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • GemCFC Gemma 🏴󠁧󠁢󠁥󠁮󠁧󠁿 ♀🦖 (@GemCFC) reported

    @O2 Hi team, I see lots of people sharing their present boxes you sent them. However despite being a customer for 15ish odd years all I’ve received are bills 😩 what you got to do to get some freebies!? Altho I’ve never had any issues with O2 & I get priority tickets... but still

  • sarvary70 sarvary (@sarvary70) reported

    @O2 your data coverage in Exeter Devon getting so bad , time to change the provider I think.

  • CitizenSnagging Citizen GrimRealist Snagging, Esq. (@CitizenSnagging) reported

    @O2 It's "Subway" at 121 St John's Road EH12 7SB. Yes, been able to use Wi-Fi there, but very poor service for many months.

  • PlayforthSarah Sarah Playforth (@PlayforthSarah) reported

    @O2 It has never been set up only contract payment

  • bat_schrodinger Schrödinger's Bat (@bat_schrodinger) reported

    @O2 I’m planning to cut my own throat and thereby reducing CO2. Do I win anything? Also turning down my heating so I die of hypothermia and encouraging the elderly to do the same. Use wind energy but only on the day when the wind blows? Did I win anything yet? Sail to America?

  • chirpyjoiner Connie (@chirpyjoiner) reported

    @O2 I dm’d yesterday and have had no response. I’m disgusted with the customer service I have received from you. I’ve been a loyal customer for over 10 years and I’m at my wits end with your company and how they treat their customers. Can someone please respond to my DM asap

  • tony_mulryan Tony Mulryan (@tony_mulryan) reported

    @KatitudeUK @O2 I agree. If production of a product creates CO2 and production company offsets this to create net zero effect then they could achieve the same result by closing down their business. If CO2 is an actual concern shouldn't the targets be negative?

  • jem_jem_13 Jemma (@jem_jem_13) reported

    Oh @O2 you really are the worst phone network out there for customer service, had an issue for 7 weeks and still not resolved and been passed about to so many different people I've lost count of what I've been told

  • steveo1312 steveo131 (@steveo1312) reported

    @O2 1/2 I have, and I left because I was told there was “ongoing work on a mast, in my area” This was ‘ongoing’ for a year and I was told I would get compensation. With the greatest of respect (honestly!) I wasn’t looking for compensation. I’m with a different network now. I cannot

  • annelhurley Anne (@annelhurley) reported

    @O2 I am at my wits end with O2 customer service told that I had no 4G service on my phone due to network problems in my area. I was away from home in Birmingham all day yesterday and no 4G...Explain that????