O2 Outage Report in Hitchin, Hertfordshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hitchin, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at O2
O2 is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (24%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Hitchin, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Luton, Dunstable and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Dunstable |
Phone | |
| Luton |
Phone | |
| Stevenage |
Phone | |
| Stevenage |
Phone | |
| Luton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hitchin, England
Latest outage, problems and issue reports in Hitchin and nearby locations:
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Holly O
(@ohhollygosh) reported
from
Biggleswade, England
@O2 Hi, how do I cancel Disney+ using the O2 app?
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none of your business
(@johndpmc) reported
from
Luton, England
@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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Steve Attwood
(@SteveAttw00d) reported
from
Ampthill, England
@O2 @tescomobile your claim to cover 4G for 99% UK population isn't my experience. I don't think you can back it up. Often I switch to 2G just to get a phone signal that works.
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Matthew J
(@EmJen81) reported
from
Dunstable, England
@O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.
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Steve Edwards
(@Steve_Edwards77) reported
from
Hertfordshire, England
@westspice @O2 Awful service for me today!
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Mark Stanford
(@MarkstanYoutube) reported
from
Luton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@O2 trying to cancel a SIM you set up without being asked, waiting an hour on the phone with no help yet - disgraceful customer service
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bridget sparks
(@bks67) reported
from
Hertfordshire, England
@O2 I do have the app, I think I will phone the customer service team and ask them,
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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mark nicolson
(@cove123) reported
from
Welwyn Garden City, England
@O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Penny Manchester
(@MsMoneyPenny777) reported
Well that's me decided to leave @O2 after 13 years. Never any network for data & sold me insurance which doesn't cover stolen phones. Livid with the way you treat customers.
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Harry Moy
(@HarryMoy) reported
@O2 I’ve joined O2 as a customer yet had no update about my order and can’t see it in my MyO2 account. Does the order even exist?
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Seán Seosamh Robertson
(@SeanSeosamh) reported
After 4 years I've gone back to @O2 for my mobile, and I now remember why I left them in the first place. Connectivity is shocking, I'm in a suburb of one the core UK cities, supposedly with a 4g signal, yet even a 60sec Twitter video is spooling and unplayable
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Jack Dunstone
(@GadgetJack) reported
Anyone ordering iPhone 14 PM with @EE , expect to not receive your handset on launch. Too many back orders but no contact from customer service. I’ve had to chase them today to now find out it will be 21 days. Not sure this is the experience @Apple want. Time to go to @O2
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RanuRimal
(@RimalRanu) reported
@O2 I purchased mobile contract with free Asus chrome book on last day of your offer 12/09/2022,didn't get phone until 14th due to apparently stock issue.when I try to claim it says I didn't buy it during promo date.have tried calling you twice redirected to Google.whysodifficult
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Laura Foster
(@FosterFoster7) reported
@martincoward @O2 Did you get it to work Martin? I've just tried on the app and had the same issue as you. 😔
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Golf Nutts
(@golf_nutts) reported
@SM1982_ @O2 @VodafoneUK Bad at that minute pal. All my tech seems to go the opposite way to what I want it
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James Harrison
(@James201185) reported
@O2 I was asked to DM you this morning because you wanted to help and it’s been 6 hours
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sharon adams
(@sadams1970) reported
@O2 your call centre staff are rude and don’t understand what you are saying. When asked for a manger I was told I had to wait 24 hours, no help when you have a query they can’t resolve and then cut me off on purpose. Shocking customer service!!!
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Ste
(@SM1982_) reported
@golf_nutts @O2 @VodafoneUK Welcome to my world **** show of a company on the phone now ( 2hours) trying to sort something out and they haven’t got a scooby doo 🤬