O2 Outage in Hitchin, Hertfordshire, England

@O2 sort your cancellation team and phone problem out. #poorcustomerservice

@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

@O2 I do have the app, I think I will phone the customer service team and ask them,

@westspice @O2 Awful service for me today!

@O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr

@jennybean___ @O2 Never piss off the IT twerps, they hold all the power, especially if you have no mobile data.

@O2 like other angry customers for none service I demand: a years worth of weekly shopping, a good hanging of your worst tech staff and never to pay a phone bill again.Oh and the release of @MrDDyer from his Eastenders prison hell.Then the last 8 hours will be forgiven #o2outage

@O2 Whilst it’s easy to complain, it’s far better to praise for the constant updates and communication. Clearly a huge issue which isn’t as simple as some would think to fix. Keep it up folks!

@giffgaff @O2 so the networks been down almost 12 hours and there’s been no text message apology (as we can’t access the Internet) and it’s STILL DOWN. I’m paying money for this and not receiving a service.

**** o2 the worst network provider. #o2down @O2

@O2 “please use our status tracker” your status tracker that doesn’t work along with everything else you provide🙄 awful.

@O2 Trying to use your sim swap service is impossible, me and my partner have contacted customer services AND your Facebook page and no help... why advertise an easy service when it’s more trouble then it’s worth.

its ridiculous that I had to call @lycamobile @LycamobileUK 9 TIMES, and threaten to try trading standards involved before they resolved my issue! I'll only be using them for 1 month then I'll be using a different phone service provider! Someone like @O2 @giffgaff @EE @Vodafone

@MrsHendy2010 @O2 Hi Stacy, Sorry to hear about the inconvenience you are having, but you would need to contact the network ad see if they can re activate your umber till Monday. - Jats

@O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb

4th day in a row Three UK is facing ‘technical issues’ so can’t acccess anything. No explanation given, no time frame. Frustrating. I am moving to @O2

@O2 I’ve replied to your DM! I have also spoken to 2 people from o2 and they were unbelievably rude for no reason! And wouldn’t wanna help me ! I need this sorted ASAP please as im@unable to do anything

@O2 Stop suggesting WiFi and fix the mast. I have piss pour WiFi connection being and virgin media but with you merging with them that just grand. A double whammy of crappy mobile and WiFi connections

@O2, well done in trying to retain a 20+ year customer. 30 secs into a call and your advisor hangs up. And you called me. Hahaha

@O2 been unable to use my 4g for almost a week, check the status service page multiple times a day just says busy in your area. Can’t get through to anyone on the phone. Absolutely joke will not be paying my bill this month.

@O2 Hi I’d like to pay some of my device plane off,which for some odd reason this can’t be done on the app,and or so on phone 🤷any help would be great pls

@O2 I have been with O2 for over 15 years. You guys really have no loyalty to your customer's.Dissapointed with everything litreally everything. My contract finishes soon so I will be moving to EE since they have faster internet ,treats their customers better and is cheaper