O2 Outage Report in Welwyn Garden City, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Buntingford, St Albans, Hemel Hempstead, Welwyn Garden City, Enfield Town, Hertford and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| Buntingford |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Peter Ives
(@peterives50) reported
from
Enfield Lock, England
@O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡
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David Luxton
(@davidluxton99) reported
from
London Colney, England
Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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Gary Webb
(@garywebbTHFC) reported
from
St. Stephen, England
2/2 @O2 promise to call you back, but as yet nothing, they promise to escalate to a manager, but surprise they don’t call you back either, their Twitter also ignores your serious concerns.Think seriously before choosing @o2 if there’s an issue THEY don’t seem to care! @VMO2News
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mark nicolson
(@cove123) reported
from
Welwyn Garden City, England
@O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor
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Daniel Appelquist
(@torgo) reported
from
London Colney, England
Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.
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Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area
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Gem
(@gadgetgem) reported
from
Barnet, England
Missed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast
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Matt Gauntlett
(@MattGauntlett) reported
from
Watford, England
@O2 I need help ASAP please
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fiono
(@ksjsowhat) reported
from
Barnet, England
@O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?
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Jason MacKenzie
(@jasonmackenzie) reported
from
London Colney, England
Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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Lord Shaun O’Brien 🇺🇦
(@lordshaun_) reported
from
London Colney, England
The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs
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NAIJA BOI
(@MANLIKENAIJA) reported
from
London Colney, England
@O2 worst bloody network on the planet 6 FREAKING MONTHS I HAVE NOT BEEN ABLE TO USE MY PHONELINE DIE TO A MAST PROBLEM AND I AM STILL FORCED TO PAY FOR IT AND THEN HAVE TO PAY FOR ANOTHER NETWORK SIM JUST TO STAY AFLOAT KMT NEVER AGAIN
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Gary Webb
(@garywebbTHFC) reported
from
St. Stephen, England
1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont
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NAIJA BOI
(@MANLIKENAIJA) reported
from
London Colney, England
£105.03 A MONTH AND FOR THE LAST 6 MONTHS NO NETWORK !!! @O2 DO BETTER
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ㄥ乇乂丨乇
(@Atanvarne) reported
from
Broxbourne District, England
@O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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🦄
(@fierce_unicorn) reported
from
Enfield Lock, England
@O2 merlin pass code is not working, can you help?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Moon
(@Loken_Moon) reported
@O2 day 2 of fighting for my data signal. I will fix my towns poor O2 signal. I wont stop until its fixed. (Sent from wifi not phone data) get it? Cause it doesnt work....ever.
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marisa
(@sherlockbones27) reported
@LaurenJThomas93 @rickygervais @O2 No way. There has to be an issue. Or they only had two pre-sale tickets!!
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James Richards
(@Jimbobthon) reported
@O2 It's not the SIM card. I've tried an o2 PAYG SIM and had exactly the same. I get normal service in patches, so right now it's fine. If I go 1/2 a mile up the road, it's gone.
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Jodie
(@jodielouiseart) reported
@mckeown_ryan @O2 Worst company ever 😩 I’ve had the same from them before
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David Griffin
(@davegriffin1233) reported
from
Norwich, England
@jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem
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Alex Forsey
(@AlexForsey) reported
@O2 I am roaming in the US currently for work with the travel bolt on and the data is completely unusable. I have a colleague with me from another UK network roaming on the same network with no issues. Why is this happening? The speeds involved are so slow.
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Seánybhoy 😷
(@Argyll68) reported
Moved from @VodafoneUK to @O2 in April. Worst move ever. Dropped calls every day and texts not being sent. Then after months of phonecalls they inform me they've had problems with my local signal mast! Back with Vodafone. I should have never moved.
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Dr Serac Engerraund
(@Walayat_Family) reported
O2 very weak mobile signal in Sheffield S11 now for over 1 week, cannot use phone in doors, only out doors. Come on fix it, else move to another provider. @O2 #o2v
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Missy Tink
(@TinkMissy) reported
@Jimbobthon @O2 I have the same issue but with data. Can’t use internet, been trying to sort it since august. Count your self lucky you got a reply from them.
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Asim Muhammad
(@asimmuhammad) reported
@O2 Help? 3 calls and 3 hours later still cannot get on loyalty program because our numbers are on legacy and new O2 systems. This is not an end user problem Help please.