O2 Outage Report in Welwyn Garden City, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Chingford, London, Hatfield, Barnet, St Albans, Luton, Stevenage and Buntingford.
| City | Problem Type | Report Time |
|---|---|---|
 Chingford |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Hatfield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Jody Randall Esq.
(@jodyrandall) reported
from
Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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marc foley ⚒
(@marcwhufc) reported
from
Barnet, England
@sally290718 @O2 @02 I’m phoning them back tomorrow and doing that shit service though xx
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Ashley
(@AshleyLlewellyn) reported
from
Barnet, England
I have before, but I keep getting told there is no issue with the mast. Or use WiFi, or get a new sim. I just want to be able to use my phone, thinking about ditching you guys and going to @O2 might get a signal and a betting offer on s phone.
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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🌜cobie🌛
(@dramattyhealy) reported
from
London Colney, England
@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@O2 this is a joke my signal is pants i better get money off my bill looks like ill be saying good bye when my contract us up your a joke
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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marc foley ⚒
(@marcwhufc) reported
from
Barnet, England
@o2 your service has been shocking nearly 2 weeks and my daughters Apple Watch for Xmas not here. Now by all accounts best to start the order again as will be quicker and wait a week for deposit to be put back in my account 🤬 look at your dm’s I’m in them 2 replies so far 🙄
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Mark Esner
(@mesner5) reported
from
Borehamwood, England
@O2 been with you 10+years you have my money each month never had anything in return
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jake Taylor
(@_TaylorJake) reported
@jibbajabbasteve @O2 I used to be on 02 when I kept seeing these issues occur. I'm currently on ID which piggybacks the 3 network and I get very good coverage even on 5G on my Samsung S22 👍
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Rob Hetherington
(@robhetherington) reported
Everytime the subject is raised the standard @O2 response is that it is a busy area! Every single day I am in the office, since I switched to O2, even at 3am in the morning! Doesn;t sound like busy, sounds like poor infrastructure and no bandwidth!
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Ainsley Allister
(@AinsleyAllister) reported
@O2 The village of Llangennith where we live has been experiencing problems with Wi-Fi mobile calls since December! We can be speaking to a person and then the call will drop out for about 10 secs before reconnecting.. conversation lost! 😡 Mast or Wi-Fi problem?
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leanne bull
(@leannebull1985) reported
@O2 I'm confused as my phone has worked perfectly fine up until today so how is this bolt on that should have been on not on and only caused issues today .
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Michael Robert Richa
(@richa_michael) reported
@O2 Due to a medical condition I pay extra for unlimited data so I don't have to rely on WiFi if I'm walking to find a place that has WiFi and I need assistance what do I do then. You have not provided a service for over 5 months that's a breech of contract
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Tori Allen-Martin
(@toriallenmartin) reported
@TwoStoreyADL @O2 Glad it’s not just me, I was honestly thinking my phone was broken! I think I will consider changing - I even lose it in central London which is a nightmare for maps etc! Sorry you’re struggling with it too though. X
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marcos
(@marctva) reported
@O2 guys what’s going on? No signal now for 3 days. Having to use Wi-Fi and hotspots!!
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Liam Ross
(@rossi_hatter) reported
@O2 had no signal at all for a while now what’s going ??
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mamon
(@silentobsello) reported
I think @O2 has the absolute worst service. A simple number transfer is taking days and the customer service keeps hanging up on me. So utterly incompetent.
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jemma
(@jjmib) reported
@demelza1211 @tomlister @O2 He's saying that o2 are telling him to use WiFi calling, if he's not home yet has to use his data for these calls - but the data signal is shocking so can't