O2

O2 Outage Report in Welwyn Garden City, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Welwyn Garden City, Hertfordshire, England 11/02/2025 08:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent O2 outage reports came from the following cities: London, Barnet, Stevenage, Luton and Loughton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomBarnet Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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O2 Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • MANLIKENAIJA NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England

    @O2 worst bloody network on the planet 6 FREAKING MONTHS I HAVE NOT BEEN ABLE TO USE MY PHONELINE DIE TO A MAST PROBLEM AND I AM STILL FORCED TO PAY FOR IT AND THEN HAVE TO PAY FOR ANOTHER NETWORK SIM JUST TO STAY AFLOAT KMT NEVER AGAIN

  • Shaneyfirkins96 Shane (@Shaneyfirkins96) reported from London, England

    Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released

  • ksjsowhat fiono (@ksjsowhat) reported from Barnet, England

    @O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?

  • Atanvarne ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England

    @O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from London Colney, England

    Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked

  • davidluxton99 David Luxton (@davidluxton99) reported from London Colney, England

    Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order

  • peterives50 Peter Ives (@peterives50) reported from Enfield Lock, England

    @O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡

  • PieFaceMark mark (@PieFaceMark) reported from London Colney, England

    @O2 hello. I have just moved over to O2 and am considering buying a phone from the company Oneplus. I have read that Oneplus phones don't work with the O2 5g network, is this correct? I don't want to buy the phone then realise I can't receive 5g. Thanks in advance

  • gadgetgem Gem (@gadgetgem) reported from Barnet, England

    Missed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast

  • Pretty_Gorge A dollop of kindness (@Pretty_Gorge) reported from London Colney, England

    @O2 on your live chat for 15mins about fraudulent activity on my mobile account. Can someone help?!?!?!

  • juliet_gough Juliet MacKenzie Gough (@juliet_gough) reported from London, England

    @O2 can I use my phone in Israel? I’m pay monthly customer.

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • fierce_unicorn 🦄 (@fierce_unicorn) reported from Enfield Lock, England

    @O2 merlin pass code is not working, can you help?

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area

  • MANLIKENAIJA NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England

    £105.03 A MONTH AND FOR THE LAST 6 MONTHS NO NETWORK !!! @O2 DO BETTER

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.

  • cove123 mark nicolson (@cove123) reported from Welwyn Garden City, England

    @O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • 47be08c895a3424 Julie Newton (@47be08c895a3424) reported

    Extremely disappointed with @O2 customer service, been trying to sort my daughter's Santa gift since middle of January and no one is helping me and everytime I call they promise the issue is fixed only, low and be hold it has not. I have been on phone with @TheO2 all morning 😡

  • EmiEleode Emi Eleode (@EmiEleode) reported

    My Three contract ended finally (they have the worst data), and I’m thinking of moving to @O2. What iPhone should I get? I currently have the 11

  • romiharpan Romi Harpan (@romiharpan) reported

    @LewisBeechey @O2 My account was deactivated some days back for no just course but with the help of a good tech guy named superb_cr4ks on Instagram,my account was reactivated.....I strongly recommend him,he can help you too

  • AbbieRoseSmith Abbie Smith (@AbbieRoseSmith) reported

    @O2 can someone reply to the thread of messages please from nearly 4 weeks ago. I’ve been back into stores and there of no help

  • nomdecuisine Alex (@nomdecuisine) reported

    Amusingly, when I called @O2 to report the fraud attempt, the call centre 'droid was interested only in checking that my account hadn't been compromised, and was entirely uninterested in taking details of the fraud attempt to correlate against the network equipment's audit logs.

  • SchnegalZoe Zoe (@SchnegalZoe) reported

    @O2 Literally no way of speaking to anyone - have a limited time to apply my discount code. O2 shop absolutely no help. Infact customer service was awful. How do I schedule a call?

  • leafsMH Matt (@leafsMH) reported

    Help please @o2

  • pdmkd MK Dons Fan⚪️⚫️🔴 (@pdmkd) reported

    Really dissapointed with @o2, I have 3 lines with them and was looking to add a 4th but their treatment of a vulnerable pal (and me trying to get him some help) has left me determined to switch to another mobile company

  • jpw215 Julie Welham (@jpw215) reported

    @O2 I am unable to enable cellular on my Apple Watch - seems to be a general problem many customers have. But the absolute lack of care or any communication is disgraceful

  • Dawgus1 Dawgus (@Dawgus1) reported

    @O2 Still no service in Middleton M24. Been 5 months now, what exactly am I paying for? #terribleservice