O2 Outage Report in London Colney, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in London Colney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Hemel Hempstead, Welwyn Garden City, St Albans, Enfield Town, Hertford, Waltham Cross and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| Hemel Hempstead |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@O2 this is a joke my signal is pants i better get money off my bill looks like ill be saying good bye when my contract us up your a joke
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
@O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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AFCAMDEN
(@AFCAMDEN) reported
from
London Colney, England
@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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Fran
(@CerviF) reported
from
Walthamstow, England
I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.
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BrianJThompson8
(@BrianJThompson8) reported
from
Barnet, England
@ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@O2 when are u gonna fix the blooming mast in edgware it's been days without signal
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Jody Randall Esq.
(@jodyrandall) reported
from
Walthamstow, England
@O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.
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Joeachilles.com
(@JoeAchilles) reported
from
Denham, England
Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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marc foley ⚒
(@marcwhufc) reported
from
Barnet, England
@sally290718 @O2 @02 I’m phoning them back tomorrow and doing that shit service though xx
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marc foley ⚒
(@marcwhufc) reported
from
Barnet, England
@o2 your service has been shocking nearly 2 weeks and my daughters Apple Watch for Xmas not here. Now by all accounts best to start the order again as will be quicker and wait a week for deposit to be put back in my account 🤬 look at your dm’s I’m in them 2 replies so far 🙄
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Gianluigi PAGHI
(@Gigiryche) reported
from
Harrow Weald, England
Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
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Addictive Colors
(@AddictiveColors) reported
from
London Colney, England
@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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Jody Randall Esq.
(@jodyrandall) reported
from
Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Oldham
(@bigman_andrew) reported
@O2 I'm an existing customer wanting to buy a new sim...why has it taken me 2 hours of being on live chat and I'm no closer!!! Avoid O2 people...awful service...what a waste of life
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Alex Damion (AKA The Girl Who Whispered)
(@alexdamion666) reported
Hey @o2 is there a problem on your accounts? I'm currently unable to sign in and top up my pay-as-you-go account.
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
@O2 @pizzahutuk Really disappointed with 02! Was expecting 5G, only to discover it’s not available in my area. Kind of feel duped and the service is quite poor! I’m beginning to think 3 were far better!!
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Gary
(@Gazflint1971) reported
@O2 just got the Google watch lte and found out you don't support it. Any idea when you will start
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Nainash Chevli
(@nchevli) reported
@O2 hey how do I cancel my 3 month trail with Uber one? Both priority and Uber apps have no options? Thanks
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IntrovertedNess Art
(@Nes1Art) reported
@O2 @bhamatt99 No one answers when you call either of these numbers. I have been trying to speak to someone for 3 days. Hours wasted. Seriously considering changing phone providers as O2 customer service is nonexistent.
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JaniceMcN24
(@naughto_mc) reported
@virginmedia @TheBHF @O2 Signed up for tv, broadband and phone with services starting on the 26th January. Having called several times, spent hours on WhatsApp , an IT problem raised on 1st February, with a response within 3 to 5 days, I am no further forward. Customer service is shocking #notimpressed
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Magpie7
(@juniperdt) reported
@virginmedia Yes. I've called, I've emailed, complained and visited in store as well as tagging them in the original post. More people should know how yours & @O2 are extremely unhelpful in resolving any of this, almost as if you don't need to care about customers or the service they receive.
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Anqi Win
(@Anqi_Win) reported
@O2 it has been 10 days now trying to set up voicemail. Numerous Phone calls, waiting 40-60 minutes for customer services to answer the phone, escalated to senior people to fix issue,promise that it would be fixed by Friday it is now Sunday! YOU HAVE TO DO BETTER @O2
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Chris J T 🏃🏻♂️🇬🇧🏃🏻♂️
(@c20023) reported
@O2 I like how o2s # is #betterconnected yet I’ve had extremely poor signal for the past two weeks