O2 Outage Report in London Colney, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in London Colney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (25%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Luton, Barnet, Dunstable, Bushey, Hendon, Harringay and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Luton |
Internet | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Λυδια-Έλενα
(@LydiaElenaxo) reported
from
Tottenham, England
After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today
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Ellis Brown
(@ItsMeEllisxD) reported
from
London Colney, England
@O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!
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Elissa Da Costa
(@Elissa524) reported
from
St Albans, England
@O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly
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Steve Edwards
(@Steve_Edwards77) reported
from
Hertfordshire, England
@westspice @O2 Awful service for me today!
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Dimitris A.
(@Greekphotoguy) reported
from
Tottenham, England
Dear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 remember few months back when @o2 was down for nearly 2 days.. after that it’s service is going down everyday.. sometime when you are travelling and passing from certain areas O2 service will simply shift to 3G form 4g and sometime it will be No Serive at all 1/2
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Glenn macgregor
(@Macgregor11) reported
from
Harrow Weald, England
@O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
every single day your service going down ,moved to O2 from 3 , paying more getting less as compare to 3 but your service is kind of same , most of the places it just disappears, call failed, hardly one bar most of the time and no service at certain places.. v disappointing @O2
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 i have few screen shots of different areas when it’s service just disappears, call failed and only 1 bar, will share screen shots with @O2 3/3
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Andy Tyrrell
(@aktyrrell) reported
from
Walthamstow, England
@harwood_steve @O2 @EE EE service is shit around Chingford guys I work with never get a service I'm o2 never had a problem. Probably the country you're in. Plus we always get upgraded at the o2 by the o2 Angel's.
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Andrew Irwin
(@AndrewTRIrwin) reported
from
London Colney, England
@EmmaShubrook @O2 Agreed. I have no signal at all
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John Sheppard
(@johnsheppard71) reported
from
Chalfont Saint Peter, England
@O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .
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Jonathan Morris 📱📸
(@jmcomms) reported
from
London Colney, England
@VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.
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Dimitris A.
(@Greekphotoguy) reported
from
Tottenham, England
@LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 and if you are on call your call will be dropped(call failed)then it will take sometime fr service to start working again.. 2ndly most of the places getting only 1bar and very slow data browsing.. 3rdly when it connects to 3G it’s same like No Service it goes sooooooo slow 2/2
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Omar Mansoor
(@OmarMansoor) reported
from
London Colney, England
@Ali_Malik @O2 @Ofcom @MarkEvansO2 I’ll give them a #Valentine chance - never had issues before but now only on crucial days they go down. #
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Dimitthri Vithanage
(@DimitthriV) reported
from
London Colney, England
@O2 what is going on! 😭😭 Even when I have signal it's so slow!
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Craig Canfield
(@Craigcanfield) reported
from
Welwyn Garden City, England
@O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr
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bridget sparks
(@bks67) reported
from
Hertfordshire, England
@O2 I do have the app, I think I will phone the customer service team and ask them,
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Clive Austin
(@cliveaustin2) reported
Absolutely disgraceful customer service from @O2. 5 days been trying to sort a problem, 5 hours + overall on the phone and still not resolved. Phone been put down on me, lied to, on hold for hours, transfered here and there. They won't be getting my customer when this is sorted.
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Angela Cordell
(@chirango) reported
@O2 I am trying to contact customer service for 3 days now. Can I please have an email or a telephone number so I can speak to someone!!! @poorcustomerservice
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𝔉𝔞𝔦𝔱𝔥
(@misshuncho_) reported
@O2 Yes everywhere. Told me to reset my phone with airplane mode on then off etc and that it will be back to normal after a few minutes ... it’s been over a week. Fix it please.
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Whitto
(@ScottWhitto) reported
@day82_ @O2 I've never had that, this is first problem I've had and had pixels since the start
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antongottlob
(@antongottlob) reported
@O2 my entire network is down in E8, London. No calls or text working although showing signal and no data. Are you working on a fix ? thank you in advance.
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🧲rafty bee 6️⃣3️⃣
(@craftybeesixty3) reported
No help at all from @O2 been without service for 8 days and no help at all! They suggested I use WiFi calling when the network themselves have blocked it on my device! Absolute joke!
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ClairesJourney
(@JourneyClaires) reported
@O2 is there an issue with signal today? I've not had any signal this afternoon.
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Paul Leyshon Ⓜ️🏴
(@P_Leyshon) reported
@O2 It’s the phone signal... or lack of it. Always had a full signal at home, but since the weekend a “ no service” is displayed. Away from home, all ok.
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Emma
(@Emma75155788) reported
@O2 your telephone service and customer service is absolutely disgusting! I have had an ongoing issue since May 2020 I call i every month get told a mange will call me back and no one ever does!! Each adviser tells you something completely different..incompetent! Causing stress!!
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Sophie
(@sophieroutledge) reported
@O2 I’ve just had a random number messaged me asking who I was as I had apparently called them and asked how they were and hung up. They provided a screen shot with my number as incoming then above they tried to call me back. Help as I didn’t call anyone I didn’t have my phone 🥺