O2 Outage Report in London Colney, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in London Colney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (51%)
-
Internet (30%)
-
Total Blackout (13%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Luton, London, Harringay, Waltham Forest, St Albans and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Phone | |
| London |
Total Blackout | |
| Harringay |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
-
Jonathan Morris 📱📸
(@jmcomms) reported
from
London Colney, England
@VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.
-
Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 and if you are on call your call will be dropped(call failed)then it will take sometime fr service to start working again.. 2ndly most of the places getting only 1bar and very slow data browsing.. 3rdly when it connects to 3G it’s same like No Service it goes sooooooo slow 2/2
-
Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
-
Steve Edwards
(@Steve_Edwards77) reported
from
Hertfordshire, England
@westspice @O2 Awful service for me today!
-
Elissa Da Costa
(@Elissa524) reported
from
St Albans, England
@O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly
-
Glenn macgregor
(@Macgregor11) reported
from
Harrow Weald, England
@O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now
-
Ali Malik
(@Ali_Malik) reported
from
London, England
The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2
-
Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 i have few screen shots of different areas when it’s service just disappears, call failed and only 1 bar, will share screen shots with @O2 3/3
-
Dimitthri Vithanage
(@DimitthriV) reported
from
London Colney, England
@O2 what is going on! 😭😭 Even when I have signal it's so slow!
-
Craig Canfield
(@Craigcanfield) reported
from
Welwyn Garden City, England
@O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr
-
juliet gough
(@juliet_gough) reported
from
London Colney, England
@O2 I tried. I think you guys list connection. The guru went to check and never came back!!! 🙈😩 @o2 #o2guru
-
Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 remember few months back when @o2 was down for nearly 2 days.. after that it’s service is going down everyday.. sometime when you are travelling and passing from certain areas O2 service will simply shift to 3G form 4g and sometime it will be No Serive at all 1/2
-
John Sheppard
(@johnsheppard71) reported
from
Chalfont Saint Peter, England
@O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .
-
Corina Wieland
(@CorinaWieland) reported
from
London, England
@O2 I have called O2 several times and also chatted online to a few people (Nooruddin for example).I also spoke to the 3rd party which don’t care and to the police which are busy with bigger problems.What it comes down to is YOU are charging me, and I am YOUR costumer
-
Corina Wieland
(@CorinaWieland) reported
from
London, England
@VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.
-
juliet gough
(@juliet_gough) reported
from
London Colney, England
@O2 #o2guru said they are doing a network investigation for me. It makes no sense to use 1GB of data in 53 minutes whilst at the theatre. I’d have to be live streaming for that to happen! #o2 @TheO2 #1gbdata #goinggone
-
Ellis Brown
(@ItsMeEllisxD) reported
from
London Colney, England
@O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!
-
Λυδια-Έλενα
(@LydiaElenaxo) reported
from
Tottenham, England
After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today
-
Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
every single day your service going down ,moved to O2 from 3 , paying more getting less as compare to 3 but your service is kind of same , most of the places it just disappears, call failed, hardly one bar most of the time and no service at certain places.. v disappointing @O2
-
Omar Mansoor
(@OmarMansoor) reported
from
London Colney, England
@Ali_Malik @O2 @Ofcom @MarkEvansO2 I’ll give them a #Valentine chance - never had issues before but now only on crucial days they go down. #
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Carl
(@_carljenkins_) reported
@O2 You think I've not tried any of that over the past year? Network is unusable in my area despite repairs being made on a local mast. Problems have only been over the past year and nothing is being done to fix them. I'll be switching to a network that has working 4g & 5g were I am
-
Dave Smith
(@PClarke55) reported
@O2 Don’t go to O2 they debited my daughters account for 30 pounds for a new phone. Did not give her the right documents and now over 1.5hours on phone getting the run around. No service go to EE or Vodafone least they are organised.
-
DBCRYAN
(@DBC_RYANGAMING) reported
@cajogos @O2 mate 02 are **** ive spoken to them 3 times with the same issue each time ive been assured they have sorted it only to get the same problem everytime
-
Michelle Penna
(@MichellePenna10) reported
Tried to speak with @O2 online chat as the Brighton store NEVER answer the phone(have tried over 30 times since Saturday) and their advice was to call the Brighton store!! Absolute waste of my time and perfect example of not actually listening to a customer
-
Michael Dean
(@Michael_JDean) reported
Having real trouble getting through on the phone to @O2 😔
-
Howay maan!
(@toonharveylass) reported
@O2 Hi. I upgraded my sim only in July and part of the offer was a £50 digital giftcard. I reveived an email to register this but had nothing since. 3 other people i know did this upgrade offer aswell and have heard nothing either. Can you help please? Thankyou.
-
Srikant Ravuri
(@rsrikigrps) reported
@O2 One of your customer service deactivated by number when I wanted to take out additional contract and now I am left without a number for the last 5 days. Been calling "202" several times but no help, waiting for a manager's call for the last 4 days. is this level of service?
-
Kartik Chandrasekhar
(@kartik_cs) reported
@O2 Hi, could I please know why I got a reply within 2 minutes of my original and no follow up after that? I want to know how to make a complaint. I spoke to one of your colleagues on Live Chat, but that wasted 30 minutes of my time and I still don’t know what the issue is.
-
Nicola Hemphill
(@nicolahemphill1) reported
I changed my mobile to @O2 and have had H+ data since! im supposed to have 5g or at least 4g. Beginning to wish I had stayed with ee because the Internet is terrible
-
Frosty
(@FrostyFrosty_) reported
@O2 Called and got through to someone. They’ve received no notification that my order will be at the store and then said it’ll be unlikely my phone will be in soon. Absolute shambles of a company. Disgraceful customer service.