O2 Outage Report in London Colney, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in London Colney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Hemel Hempstead, Welwyn Garden City, St Albans, Enfield Town, Hertford, Waltham Cross and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| Hemel Hempstead |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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Victoria Clarke
(@VictoriamariaC) reported
from
Walthamstow, England
@O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479
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Jason MacKenzie
(@jasonmackenzie) reported
from
London Colney, England
Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.
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Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Gem
(@gadgetgem) reported
from
Barnet, England
Missed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast
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A dollop of kindness
(@Pretty_Gorge) reported
from
London Colney, England
@O2 on your live chat for 15mins about fraudulent activity on my mobile account. Can someone help?!?!?!
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NAIJA BOI
(@MANLIKENAIJA) reported
from
London Colney, England
@O2 worst bloody network on the planet 6 FREAKING MONTHS I HAVE NOT BEEN ABLE TO USE MY PHONELINE DIE TO A MAST PROBLEM AND I AM STILL FORCED TO PAY FOR IT AND THEN HAVE TO PAY FOR ANOTHER NETWORK SIM JUST TO STAY AFLOAT KMT NEVER AGAIN
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David Luxton
(@davidluxton99) reported
from
London Colney, England
Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order
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fiono
(@ksjsowhat) reported
from
Barnet, England
@O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?
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Matt Gauntlett
(@MattGauntlett) reported
from
Watford, England
@O2 I need help ASAP please
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Lord Shaun O’Brien 🇺🇦
(@lordshaun_) reported
from
London Colney, England
The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs
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🦄
(@fierce_unicorn) reported
from
Enfield Lock, England
@O2 merlin pass code is not working, can you help?
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mark nicolson
(@cove123) reported
from
Welwyn Garden City, England
@O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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Peter Ives
(@peterives50) reported
from
Enfield Lock, England
@O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡
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ㄥ乇乂丨乇
(@Atanvarne) reported
from
Broxbourne District, England
@O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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💜💚Care Campaign For The Vulnerable💚💜
(@CCTVinCare) reported
from
Gerrards Cross, England
@O2 amazing customer service experience on your 202 called MARCO. 🙏
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NAIJA BOI
(@MANLIKENAIJA) reported
from
London Colney, England
£105.03 A MONTH AND FOR THE LAST 6 MONTHS NO NETWORK !!! @O2 DO BETTER
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Shelly
(@Shelly_Carter21) reported
@O2 trying to log on to priority and it keeps saying there’s a problem or my number isn’t eligible. How can I fix this please as I need my coffee at 10 😬
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Adrian Burton
(@ajsburton) reported
@O2 Coalville Leicestershire = no phone service. Any ideas pls (other family members also on O2 struggling)
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Vicki Arnett
(@trickyvicki85) reported
@O2 I keep getting phone calls saying they are from o2 and they can offer me 40% off my bills....I haven’t given any information but they are being very forceful and when I decline become quite rude....can you advise if this is genuine or a scam please
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Vickie Cooper-Abbs
(@vickie_b1977) reported
@O2 Is your online chat service down?!
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Samantha Taylor
(@Samjo_x) reported
@O2 can you please tell me why my data has gone in 4 days when it normally lasts me a month. I haven’t got any new apps and I shut down my apps after I have finished with them. I have had the same phone and same contract since Feb 2019. I am not a happy customer right now.
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Rebecca Knight
(@BecksyKnight) reported
@O2 Great. More dosh as well as the energy bills. Maybe something you guys could be considering to support teachers as they are required to teach remotely and sadly WiFi is not stable throughout the whole of the UK
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Jack Craven
(@crav1992) reported
@O2 I have done that. It concerns me how they know I am an o2 customer. It strikes me that as this is a very new contract with a completely new number, the only place that they could have obtained that information, is you.
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Lesley Ferguson
(@ItsLesleyFergs) reported
@O2 why can’t your online agents arrange a new tariff offer to start when my existing tariff finishes? Can you fix this?
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Roz Lloyd
(@roz_lloydy) reported
@O2 why is the pay as you go number 4444 still down?
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Joseph Joestar
(@Farazzle92) reported
@O2 hi guys has your mast in my area gone down or under maintenance? Used to get great 4g coverage now struggling to get 4g at all?