O2 Outage Report in London Colney, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in London Colney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in London Colney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near London Colney, England
The most recent O2 outage reports came from the following cities: Luton, Enfield Town, Wembley, Hemel Hempstead, Dunstable, Wealdstone, Barnet, Muswell Hill, Bushey, Hatfield, St Albans, Harringay, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 2 hours ago |
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Internet | 1 day ago |
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5 days ago | |
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Internet | 7 days ago |
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Internet | 11 days ago |
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Phone | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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John Webb (@JohnDWebb) reported from London Colney, England@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Ari Gork (@arigork) reported from Barnet, England@EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?
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Matthew J (@EmJen81) reported from Dunstable, England@O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.
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Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Lexi Beqiri (@lexibeqiri) reported from Barnet, England@O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!
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Emma Trainis (@emmatrainis) reported from Shenley, England@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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Woody (@Borehamwoodbine) reported from Borehamwood, EnglandIn over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!
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Ari Gork (@arigork) reported from Barnet, England@O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Geoff Adams-Spink (@GAdams_Spink) reported from Harrow Weald, EnglandSo, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.
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Hannah Lomax-Browne (@DrHannahLB) reported from Walthamstow, England@O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Tottenham, England@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
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Ari Gork (@arigork) reported from Barnet, England@O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.
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Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
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Lord Shaun O’Brien (@lordshaun_) reported from St Albans, England@O2 customer services truly are as much use as an ashtray on a motorbike.
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Phil Turner (@philter66) reported from Hatfield, England@O2 simply dreadful customer experience tonight -felt really let down
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Ben (@behu91) reported from Hemel Hempstead, England@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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julie virgo (@julie_virgo1) reported from Croxley Green, England@O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Baz Nugent (@baznugent73) reported@O2 manual code & QR code wasn’t recognised at @McDonaldsUK for the free quarter pounder on Priority Moments earlier. Not sure which end the problem is with!
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Kayleigh (@kthankyoubyeee) reportedMy @O2 data never works in town, might as well not be paying for it 😑
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Karla (@KarlaKgregg) reported@O2 I urgently need your help your support don’t answer the phone and you have barred my phone 4 times since Saturday for no reason!!!!!!! As soon as I get through am leaving your shambles of a company
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James WEBB (@JamesWE80469606) reported@O2 just awful. I have complained repeatedly and got nowhere. I pay £60 a month for 30GB of data and I can't use the phone. I get full signal and 4G yet the quality of the data connection is so weak that I cannot even use WhatsApp. 3 months now with an unusable phone.
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DJ Paradigm (@deejayparadigm) reported@O2 @VMO2News Maybe @VMO2News can help?
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Jake Kirby (@848Jake) reported from Toddington, England@O2 trying to cancel a SIM you set up without being asked, waiting an hour on the phone with no help yet - disgraceful customer service
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John Smith (@jrs01001010) reported@O2 trying to sort out a sim swap, apparently there is a problem when I put the sim no. in and calling 202 just gets me cut off after a minute or two, can someone help me resolve please?
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Gerald Kemp (@Gezzaleeds) reportedDoes anyone in Swansea area have trouble with @SkyUK mobile signal. I know they use the @O2 network. Last couple of months signal loss has been quite common, thinking of changing to a new provider..mobile important to my business, need reliable service
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Keziah Caldwell (@olivekxc) reported@O2 I have been on both the app and the internet. I want to contact you regarding changing my bill date but I'm going round in circles and never get to the point on either where I can actually contact you! Please help!
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David Paxton (@Dpaxton123) reported@O2 disgusting customer service from Azah maqsoud this morning, multiple regulated violations and refusal to log a complaint. Will be using my 14 day cooling off period to leave based on his conduct #o2 #poorcustomerservice #consumerights