O2 Outage Report in London Colney, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in London Colney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Waltham Cross, Wembley, Hemel Hempstead and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Waltham Cross |
Internet | |
| London |
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| London |
Phone | |
| London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Emma Trainis
(@emmatrainis) reported
from
Shenley, England
@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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John Webb
(@JohnDWebb) reported
from
London Colney, England
@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Tottenham, England
@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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Woody
(@Borehamwoodbine) reported
from
Borehamwood, England
In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!
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Lexi Beqiri
(@lexibeqiri) reported
from
Barnet, England
@O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!
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Phil Turner
(@philter66) reported
from
Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Ari Gork
(@arigork) reported
from
Barnet, England
@EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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fyc33
(@fyc33_b) reported
@O2 10 years with EE first 5 days and still no signal or number ported! You have until 12:00 to resolve it or the 14 day return is being used !! Appalling first experience
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Kira Mourão
(@kiramt) reported
Hi @O2 did a sim swap last night but 24hrs later still no mobile network. Help?
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Silvija
(@Silvija15069373) reported
@wilsss_a @O2 Did you figure this out? I have a similar problem
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Emilymay
(@Emily47104678) reported
@O2 I have switched from three to o2 and provided my PAC. I was@told it would be done by 18:00 today. I have had no signal all day and I’ve tried taking the sim out, rebooting, resetting network settings and I still have no signal. My three sim also stopped working this morning.
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James Gosnold and 3198 others
(@JamesGoz) reported
@O2 30 hours. So... I can call the customer service line & be assertive & rude & demand to get escalated etc etc but I'd rather not. I'm mid-Covid too so tired & can't be arsed. Is there any chance you could just escalate & sort it like you would if I did call & shout at people?
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PB NEWS
(@PBNEWS21) reported
Apparently I’m due for an upgrade absolutely correct but it won’t be with @O2 overpriced now @virginmedia has taken over and customer service is xxxx
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Paul
(@1980Cookieboy) reported
@O2 signed up to you on the 30th December and still I have not got my Galaxy watch 4 set up with my phone properly after multiple calls and visits to your stores, not very good service from a big network like yourself
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Jon Pepper
(@JonMagicman) reported
@O2 And now no WiFi calling, even though O2 confirmed it would work prior to me switching. Only been on the network today and I'm leaving tomorrow and moving elsewhere. 2mb download as top speed and no WiFi calling, even though it has always worked with EE. Should never have left
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Dana Bruce
(@DanaBruce) reported
@O2 having a fun 24h. Couldn’t make outgoing calls yesterday. Spoke to o2 who told me I needed a new sim and I collected from the o2 store. Was told it would take 24h to activate the new one. Old sim stopped receiving signal at 3, I swapped the card and nothing….
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Seb Saunders
(@sosaunders) reported
@O2 hi, I've brought two new phones from mobile phones direct on the O2 network. I am trying to move my old o2 numbers to my new contract. This should be easy but 3 attempts later currently not happening. My wife now has 2 phones and both numbers don't work. Fix it