O2 Outage Report in London Colney, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in London Colney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in London Colney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near London Colney, England
The most recent O2 outage reports came from the following cities: Luton, Enfield Town, Wembley, Hemel Hempstead, Dunstable, Wealdstone, Barnet, Muswell Hill, Bushey, Hatfield, St Albans, Harringay, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Luton
|
Internet | 11 hours ago |
|
Enfield Town
|
5 days ago | |
|
Wembley
|
Internet | 7 days ago |
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Hemel Hempstead
|
Internet | 10 days ago |
|
Dunstable
|
Phone | 12 days ago |
|
Luton
|
Phone | 12 days ago |
Community Discussion
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O2 Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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juliet gough (@juliet_gough) reported from London Colney, England@O2 #o2guru said they are doing a network investigation for me. It makes no sense to use 1GB of data in 53 minutes whilst at the theatre. I’d have to be live streaming for that to happen! #o2 @TheO2 #1gbdata #goinggone
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Jonathan Morris 📱📸 (@jmcomms) reported from London Colney, England@VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.
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Dimitris A. (@Greekphotoguy) reported from Tottenham, EnglandDear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.
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Craig Canfield (@Craigcanfield) reported from Welwyn Garden City, England@O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr
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Omar Mansoor (@OmarMansoor) reported from London Colney, England@Ali_Malik @O2 @Ofcom @MarkEvansO2 I’ll give them a #Valentine chance - never had issues before but now only on crucial days they go down. #
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juliet gough (@juliet_gough) reported from London Colney, England@O2 I tried. I think you guys list connection. The guru went to check and never came back!!! 🙈😩 @o2 #o2guru
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Usman Younas (@usmanyounas0011) reported from Walthamstow, England@HowardGriffiths @O2 remember few months back when @o2 was down for nearly 2 days.. after that it’s service is going down everyday.. sometime when you are travelling and passing from certain areas O2 service will simply shift to 3G form 4g and sometime it will be No Serive at all 1/2
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Ellis Brown (@ItsMeEllisxD) reported from London Colney, England@O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!
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Andy Tyrrell (@aktyrrell) reported from Walthamstow, England@harwood_steve @O2 @EE EE service is shit around Chingford guys I work with never get a service I'm o2 never had a problem. Probably the country you're in. Plus we always get upgraded at the o2 by the o2 Angel's.
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Glenn macgregor (@Macgregor11) reported from Harrow Weald, England@O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now
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Usman Younas (@usmanyounas0011) reported from Walthamstow, England@HowardGriffiths @O2 i have few screen shots of different areas when it’s service just disappears, call failed and only 1 bar, will share screen shots with @O2 3/3
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Dimitthri Vithanage (@DimitthriV) reported from London Colney, England@O2 what is going on! 😭😭 Even when I have signal it's so slow!
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Elissa Da Costa (@Elissa524) reported from St Albans, England@O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly
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Usman Younas (@usmanyounas0011) reported from Walthamstow, England@HowardGriffiths @O2 and if you are on call your call will be dropped(call failed)then it will take sometime fr service to start working again.. 2ndly most of the places getting only 1bar and very slow data browsing.. 3rdly when it connects to 3G it’s same like No Service it goes sooooooo slow 2/2
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Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England@westspice @O2 Awful service for me today!
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Usman Younas (@usmanyounas0011) reported from Walthamstow, Englandevery single day your service going down ,moved to O2 from 3 , paying more getting less as compare to 3 but your service is kind of same , most of the places it just disappears, call failed, hardly one bar most of the time and no service at certain places.. v disappointing @O2
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Dimitris A. (@Greekphotoguy) reported from Tottenham, England@LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!
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John Sheppard (@johnsheppard71) reported from Chalfont Saint Peter, England@O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .
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Λυδια-Έλενα (@LydiaElenaxo) reported from Tottenham, EnglandAfter 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today
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bridget sparks (@bks67) reported from Hertfordshire, England@O2 I do have the app, I think I will phone the customer service team and ask them,
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hash (@HashPiperdy) reportedObviously @virginmedia and @o2 have not thought of the optics how this looks, and all we've had is computer says no rubbish from either company. It looks like a good service, but if it's made this difficult to get, why bother?
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Phil Stratford (@philipstratford) reported@O2 Please could you give me a number I can call to speak to customer services about something slightly more involved than your automated call handling system can manage? I've tried numerous ways to navigate the options but whatever I choose it just says "OK, bye!" and hangs up.
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Huong (@emhuongx) reported@O2 hi, I got Duolingo plus through o2 priority but I couldn’t see an option to cancel and today they took out £77.99 from my account. I can’t request a refund from Apple nor can I see an option on the app. Could you help?
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LindaJPemberton (@lindajpemberton) reported@O2 Hi, I’ve now spoken with o2 who have advised it was down to an error from your side. You had me on two contracts when I left. Letter received from moorcroft debt recovery. Whilst I have now been issued a credit this company will have me as a bad debt !
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Yvette Wise (@yvettewise1) reported@O2 direct messaged earlier and nothing back? Is it easier to cancel DD and wait for collections to call so I can sort this out as not having much joy taking the app or direct messaging route right now…
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Dandy Whorehol (@dannie_maryjane) reported@O2 can someone help? Ordered a new phone last night (the deal said it came with a Chromebook). Phones just been delivered but no Chromebook
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🍇 (@3bni1) reported@O2 Issues upon issues I’m tired @O2
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Leanne Davis (@leannedavis77) reportedAbsolutely disgraceful customer service from @O2, causing huge amounts of ongoing stress for months &every time they offer reassurance they will resolve the issue they created, they fail to do so. Unable to speak with a manager for months. One to avoid!
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Brian Potter (@BrianSPotter) reported@O2 Hi folks - I've moved to a new house and there is no signal. There are no faults (it's been checked) just no signal. Calls over WiFi helps but not with texts and I and others want a signal. Would O2 investigate and add boosters or does that not happen ?
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sabrina farooqi (@meraj82) reported@O2 thank you to the 4 advisers that have either put the phone down on me or transferred me to bogus departments when I’ve tried to report fraud in my elderly mothers account! Nice one! 👍🏾 Any chance you can help? Or are you only interested in upgrades?