O2

O2 Outage Report in London Colney, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in London Colney, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in London Colney, Hertfordshire, England 01/22/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near London Colney, Hertfordshire, England

The most recent O2 outage reports came from the following cities: London, St Albans, Hemel Hempstead, Welwyn Garden City, Enfield Town, Hertford, Waltham Cross and Wembley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

  • AshleyLlewellyn Ashley (@AshleyLlewellyn) reported from Barnet, England

    I have before, but I keep getting told there is no issue with the mast. Or use WiFi, or get a new sim. I just want to be able to use my phone, thinking about ditching you guys and going to @O2 might get a signal and a betting offer on s phone.

  • smileyyearwood Send News!☝🏾🇧🇧 #StopTheCoup 🌹 (@smileyyearwood) reported from Harrow Weald, England

    I've decided to hang onto my @HuaweiMobileUK P30 Pro until the next gen of 5g phones. Was going to take an @O2 deal but it only shows 4g and says you'll then need to take a new chip and contract for 5G not guaranteed you'll pay the same price. A lot of 1st adopters are screwed.

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.

  • stourdave Dave (@stourdave) reported from Tottenham, England

    @O2 Yes #stop please **** off with this shit. I only accidentally liked your ad while I was scrolling and you've bombarded me ever since. Your signal is shit anyway.

  • Greekphotoguy Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    @LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!

  • Greekphotoguy Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    Dear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.

  • PaulWRamsay #HellomynameisPaul (@PaulWRamsay) reported from London Colney, England

    Really bad service from @O2, having calls from a shop to pressure into upgrades, no really clarity when calling 202 to ask what’s going on-I think I need a new network!

  • HaleAlexander Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @thebrownvixen @O2 It’s the worst

  • joe_bignell Joe Bignell (@joe_bignell) reported from London, England

    @O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced

  • stourdave Dave (@stourdave) reported from London Colney, England

    @O2 How did this shit happen

  • AndrewTRIrwin Andrew Irwin (@AndrewTRIrwin) reported from London Colney, England

    @EmmaShubrook @O2 Agreed. I have no signal at all

  • RaviDheer Ravi Dheer (@RaviDheer) reported from London Colney, England

    @O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @KateAlexa_ @O2 IT IS AWFUL

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @Armaanilyas2 @O2 It’s so crap!

  • CraigFamilyBlog Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, England

    Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @JayTaylor_93 @O2 I literally get two bars everywhere. It’s so bad. Really disappointed

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DanSquires88 Dan Squires (@DanSquires88) reported

    @O2 after 3 days of complaining I have a manager call me up and guarantee a replacement phone before 10:30am today,and guess what no replacement phone.. starting to shop around for a new network and see if they appreciate £129 a month on 3 contracts. O2 very disappointed customer

  • jameskane84 James Kane (@jameskane84) reported

    @O2 Hi - is there a problem with your website? I haen't been able to log in to my account all day.

  • Vanessa43473457 Vanessa (@Vanessa43473457) reported

    @O2 how do I cancel my phone insurance? I’ve tried using the app but not getting anywhere! Just want to speak to someone!!!

  • ElliotBoyceDJ Elliot Boyce (@ElliotBoyceDJ) reported

    @O2 I have been promised a call back about a total outage within 30 mins and that was at 4pm. I tried to call again with a 45 minute wait, please someone come back to me

  • ElliotBoyceDJ Elliot Boyce (@ElliotBoyceDJ) reported

    @O2 But didn’t call back. I then tried to call your office with no reply. @MarkEvansO2 they’ve had no network for 2 days and it’s down to a technical fault with the set up of a renewed contract and new phone!

  • meganwillders1 Megan (@meganwillders1) reported

    @O2 Hi, I’ve tried to use your chat feature via my o2 as I can’t dial out and they seem to have made my phone usable, please can you help?

  • carrietrethowan Carrie trethowan (@carrietrethowan) reported

    @O2 are an absolute joke, 30 minutes into the phone call, first person passed me onto the next person with no handover of the reason for my call, 2nd person also can’t help so now on hold for the 3rd person?! Shocking service over this past week..maybe time for a change?!

  • DundeeDelboy DEREK TAYLOR (@DundeeDelboy) reported

    Still no access to my @Apple ID but after 2 hours on the phone to @AppleSupport and @O2 Customer services I am confident I will get access before my new contract expires in 2024 😝😝 #AppWithdrawls

  • Mark2Markl mark williamson (@Mark2Markl) reported

    @O2 hi I’ve order a new iPad on the 1st of December which was out of stock for 6 weeks. Ive no way to track the order and can’t get through on the phones. This was my daughters Xmas present so can you please help?

  • ElliotBoyceDJ Elliot Boyce (@ElliotBoyceDJ) reported

    @O2 please get back to me ASAP! I have 2x people in lockdown in a house with no phone access, due to an o2 issue which your call centre have agreed is your fault, and I’m trying to fix this