O2 Outage Report in London Colney, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in London Colney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Harringay, Barnet, St Albans, Hemel Hempstead, Welwyn Garden City, Enfield Town, Hertford and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
TV | |
| London |
Phone | |
| Harringay |
Internet | |
| Barnet |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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Ashley Leggett
(@ashley_leggett) reported
from
London Colney, England
@O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria
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Miss Wotless
(@misswotless1) reported
from
London Colney, England
Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back
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Calvin Laurenson
(@CalvinLaurenson) reported
from
London Colney, England
@O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting
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Paul Lewis
(@paul_a_lewis) reported
from
Barnet, England
@O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx
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Daniel Appelquist
(@torgo) reported
from
London Colney, England
Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.
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UnhappyHoopla
(@Palouisea) reported
from
Shenley, England
@VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss
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Lord Shaun O’Brien 🇺🇦
(@lordshaun_) reported
from
London Colney, England
The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs
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David Luxton
(@davidluxton99) reported
from
London Colney, England
Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order
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A1NOS
(@a1_nos) reported
from
Hemel Hempstead, England
Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?
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Josh
(@JoshBates) reported
from
London Colney, England
@O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x
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Gary Webb
(@garywebbTHFC) reported
from
St. Stephen, England
2/2 @O2 promise to call you back, but as yet nothing, they promise to escalate to a manager, but surprise they don’t call you back either, their Twitter also ignores your serious concerns.Think seriously before choosing @o2 if there’s an issue THEY don’t seem to care! @VMO2News
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Gary Webb
(@garywebbTHFC) reported
from
St. Stephen, England
1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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Matt Gauntlett
(@MattGauntlett) reported
from
Watford, England
@O2 I need help ASAP please
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none of your business
(@johndpmc) reported
from
Luton, England
@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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ㄥ乇乂丨乇
(@Atanvarne) reported
from
Broxbourne District, England
@O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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💜💚Care Campaign For The Vulnerable💚💜
(@CCTVinCare) reported
from
Gerrards Cross, England
@O2 amazing customer service experience on your 202 called MARCO. 🙏
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Claire 🌻
(@ClaireyAlexa) reported
@O2 HUH? The site has been down all day??
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Hayley furber
(@haylfurbs) reported
@O2 What’s the point of having priority when you can’t even sign in to ur app! I’ve been trying since 9.45 this morning, joke!!! I’m changing network!!
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Lisa 🇬🇧 🇺🇦 🙏
(@LisaMorganwfc) reported
@O2 I'd love to know how you have sold out yet I have tried all day long with constant crashing and system down unable to get tickets... absolute joke !!
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Jay
(@Jay_Knottts) reported
@O2 The site has been down for 9 hours ffs so how could people buy them, Matt Hancock saved some for his mates has he 😡
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Michelle D
(@Hobbit_Girl) reported
@O2 WHAT THE ACTUAL **** How have you sold out @virginmedia @O2 when your app has been down all day? You have prioritised the touts and bots - not your customers
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Leyton Hodgson
(@leyton1323) reported
@O2 will be leaving O2 as soon as my contract is up after the appalling **** show today… #o2priorityshambles #O2Priority #o2
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DoubleDutchie 🇪🇺🧡
(@Doubledutchie) reported
@O2 How is that possible when your app and website has been down all day and still is?
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Warren Paul
(@vapelabels) reported
@O2 Hahaha this has got to be a joke surely? You app hasn't been working all day and you put up a status like this? Please enter 2022 with your network and for the love of god never EVER do a pre sale for tickets for any event on the future, pile of **** company
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MissC
(@MissC1702) reported
@O2 Well according to @viagogo all of your priority tickets have been sold to people who don’t want to go!! The only thing we can all do as a collective is to Not buy them from there at those stupid prices #dontbuypeterkayresoldtickets
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emma clinton
(@emmaclinton) reported
@O2 Absolutely disgusting! Tried to get on from 9.30am this morning. App hardly worked and even when you got to the actual ticket bit nothing was loading so I'd love to know just how it's all sold out everyone I know had the same issues! Total let down