O2 Outage Report in London Colney, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in London Colney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, St Albans, Luton, Harringay, Waltham Forest and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| St Albans |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Luton |
Phone | |
| London |
Total Blackout |
Community Discussion
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O2 Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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Gem
(@gadgetgem) reported
from
Barnet, England
Missed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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Jason MacKenzie
(@jasonmackenzie) reported
from
London Colney, England
Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.
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Lord Shaun O’Brien 🇺🇦
(@lordshaun_) reported
from
London Colney, England
The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs
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Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area
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NAIJA BOI
(@MANLIKENAIJA) reported
from
London Colney, England
£105.03 A MONTH AND FOR THE LAST 6 MONTHS NO NETWORK !!! @O2 DO BETTER
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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Victoria Clarke
(@VictoriamariaC) reported
from
Walthamstow, England
@O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479
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ㄥ乇乂丨乇
(@Atanvarne) reported
from
Broxbourne District, England
@O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.
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A dollop of kindness
(@Pretty_Gorge) reported
from
London Colney, England
@O2 on your live chat for 15mins about fraudulent activity on my mobile account. Can someone help?!?!?!
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mark nicolson
(@cove123) reported
from
Welwyn Garden City, England
@O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor
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💜💚Care Campaign For The Vulnerable💚💜
(@CCTVinCare) reported
from
Gerrards Cross, England
@O2 amazing customer service experience on your 202 called MARCO. 🙏
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Peter Ives
(@peterives50) reported
from
Enfield Lock, England
@O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡
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Matt Gauntlett
(@MattGauntlett) reported
from
Watford, England
@O2 I need help ASAP please
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fiono
(@ksjsowhat) reported
from
Barnet, England
@O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?
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NAIJA BOI
(@MANLIKENAIJA) reported
from
London Colney, England
@O2 worst bloody network on the planet 6 FREAKING MONTHS I HAVE NOT BEEN ABLE TO USE MY PHONELINE DIE TO A MAST PROBLEM AND I AM STILL FORCED TO PAY FOR IT AND THEN HAVE TO PAY FOR ANOTHER NETWORK SIM JUST TO STAY AFLOAT KMT NEVER AGAIN
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David Luxton
(@davidluxton99) reported
from
London Colney, England
Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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🦄
(@fierce_unicorn) reported
from
Enfield Lock, England
@O2 merlin pass code is not working, can you help?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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MetaDon
(@Big_city_bright) reported
@M_R_Hoffman @O2 Awful, today was the last straw. 2 weeks of incompetence. The app doesn't work. The website doesn't work. False advertisement. The store doesn't know what a rolling plan is. Stay away and save yourself some time and frustration.
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Andrew Bates
(@AndrewBates365) reported
@O2 @virginmedia @ollymurs Still waiting for a call back or a answer to my e-mails nearly 1 week back. RE- Poor continuous service.
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Vicky
(@Oldskoolteach) reported
@O2 Could really do with speaking to someone to sort out why I can’t receive verification codes since moving from EE. Seems you’ve known about this issue for months but haven’t done anything about it! May need to end my contract as I’m still in the 14 days cool off period.
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Gareth
(@Gareth53178094) reported
@O2 @virginmedia @ollymurs So O2 why do you ignore my DM’s to you for the poor treatment to your customers with PTSD. Really poor service
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Samuel Crossland
(@crossland92) reported
@O2 still waiting on a reply regarding the SIM I ordered last Wednesday and now your live chat is down?
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Kymberley Murray 🍊
(@Kymberley__M) reported
Contacted @O2 after trying to move my old number to my new sim for 4 days, only for them to tell me they've been having problems transferring numbers recently and can't tell me when it'll be resolved, thanks for leaving me unable to receive/send calls or texts. Excellent service
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Nacnan
(@Nacnan1873) reported
@O2 How do I cancel an order?
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Rob Jane
(@robjtweets) reported
@O2 - you are the 7th circle of hell. PAC transfer from EE not working. Number lost. Pointless customer service, never resolve any queries, endless hold times. If the PAC system isn't working why are you processing transfers? Why did I leave @EE !!??Contacting ombudsman.
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Hannah Clare
(@HannahTanner84) reported
@O2 Yep, all payments up to date. Signal appears to be fine. Phone is working as much as I can tell.
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Ginette Stride
(@NettyStride) reported
@O2 why did my refund for Apple Watch cover apparently go onto my O2 account, rather than back into bank & this months payment that you had twice take up to 7 days to be repaid to me!! Close to losing a customer