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O2

O2 Outage Report in London Colney, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in London Colney, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in London Colney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near London Colney, England

The most recent O2 outage reports came from the following cities: Wembley, Hemel Hempstead, Dunstable, Luton, Wealdstone, Barnet, Enfield Town, Muswell Hill, Bushey, Hatfield, St Albans, Harringay, and Waltham Forest.

CityProblem TypeReport Time
Wembley Internet 2 days ago
Hemel Hempstead Internet 6 days ago
Dunstable Phone 7 days ago
Luton Phone 7 days ago
Barnet Phone 14 days ago
Enfield Town Total Blackout 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

  • Borehamwoodbine
    Woody (@Borehamwoodbine) reported from Borehamwood, England

    In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!

  • arigork
    Ari Gork (@arigork) reported from Barnet, England

    @O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)

  • arigork
    Ari Gork (@arigork) reported from Barnet, England

    @EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?

  • emmatrainis
    Emma Trainis (@emmatrainis) reported from Shenley, England

    @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

  • itsnadine_
    abena (@itsnadine_) reported from Harrow Weald, England

    @O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • julie_virgo1
    julie virgo (@julie_virgo1) reported from Croxley Green, England

    @O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲

  • philter66
    Phil Turner (@philter66) reported from Hatfield, England

    @O2 simply dreadful customer experience tonight -felt really let down

  • arigork
    Ari Gork (@arigork) reported from Barnet, England

    @O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.

  • AlisonBurnsy
    Alison Burns 💃🏻💋 (@AlisonBurnsy) reported from Borehamwood, England

    @O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£

  • bukachef
    Fine Chef Damilola🥰 (@bukachef) reported from Harrow Weald, England

    @O2 dm pls. I have a problem

  • behu91
    Ben (@behu91) reported from Hemel Hempstead, England

    @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

  • Mountie31
    Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Tottenham, England

    @O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...

  • JohnDWebb
    John Webb (@JohnDWebb) reported from London Colney, England

    @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • lexibeqiri
    Lexi Beqiri (@lexibeqiri) reported from Barnet, England

    @O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!

  • JanGoodeve
    Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • GAdams_Spink
    Geoff Adams-Spink (@GAdams_Spink) reported from Harrow Weald, England

    So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Dave99Cross
    Dave (@Dave99Cross) reported

    @O2 what’s the issue today with your network? Why so slow

  • ClareEGabriel3
    Is it me? 🤷🏻‍♀️ (@ClareEGabriel3) reported

    @CotswoldLadyB @O2 We sacked off O2 on the outskirts of Worcester. It was truly pitiful. We had 2 painful years of truly abysmal service pretty much wherever we went. Went back to @EE hurrah

  • CotswoldLadyB
    Countess Bathurst (@CotswoldLadyB) reported

    @ClareEGabriel3 @O2 @EE Am genuinely contemplating that move. Our house is actually in the town centre, and not only do you get about two bars of service, but usually 3G and if you’re really lucky 4G. But that’s only if you stand on your head and recite Shakespeare…

  • sarahwrightuk
    Sarah Wright (@sarahwrightuk) reported

    @O2 your website not allowing me to login. On website or app. Just endless redirection to same broken login page….

  • LeonaraLondon
    Leonara (@LeonaraLondon) reported

    What has happened to customer service in England? 91 emails to @O2 and not one English sensible reply. @skytv email when they can be bothered and ask stupid questions like “are you the account holder”. No you ***** I’m doing it for fun and @wandbc take three weeks to answer a question. Mental.

  • TomTestsTech
    TomTestsTech 📱 (@TomTestsTech) reported

    @O2 Your new login page to MYO2 is broken, unable to login.

  • medievaljews
    Dr Dean Irwin (@medievaljews) reported

    The customer service @O2 is absolutely shocking. Lost my phone so went to replace it. Was told in store not an issue, except they didn't switch the airtime plan. Go in today, they tell me it can't be done in store so tells me to phone - 1/

  • N8theGr886
    Handsome Nigward (@N8theGr886) reported

    @O2 DO NOT USE #O2 NO NETWORK COVERAGE FOR FOUR MONTHS!!!!!! CUSTOMER SERVICE "HELPLINE" IS A DEAD END, LIVE CHAT IS USELESS DO NOT WASTE YOUR MONEY!!!!

  • mre6243
    MR Entertainments (@mre6243) reported

    Sick, sick, SICK @O2. Spent THREE DAYS trying to do what should have taken ten minutes. Upgrade website not working, orders being created then cancelled. On a call for TWO HRS yesterday. Can never get to speak to anyone in these isles, always Philippines or India. Cancel #O2

  • RngNui1
    Rừng Nui (@RngNui1) reported

    @O2 I genuinely would not have believed that o2 would have worse data network performance than Three!! Having recently switched what I have found is that o2 gets better signal strength than Three in a majority of places , but using 3G !!!! ??? Seriously, 3G !!!??? 😱😤