O2 Outage Report in London Colney, Hertfordshire, England

Problems in the last 24 hours in London Colney, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in London Colney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near London Colney, England

The most recent O2 outage reports came from the following cities: Enfield Town, Wembley, Hemel Hempstead, Dunstable, Luton, Wealdstone, Barnet, Muswell Hill, Bushey, Hatfield, St Albans, Harringay, and Waltham Forest.

City	Problem Type	Report Time
Enfield Town	E-mail	3 days ago
Wembley	Internet	5 days ago
Hemel Hempstead	Internet	9 days ago
Dunstable	Phone	10 days ago
Luton	Phone	10 days ago
Barnet	Phone	17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

• 
  Ben (@behu91) reported 4 minutes ago from Hemel Hempstead, England

  @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

• 
  Robert Frame (@hiaw61) reported 5 minutes ago from Hatfield, England

  @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 8 minutes ago from Tottenham, England

  @O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...

• 
  Ari Gork (@arigork) reported 9 minutes ago from Barnet, England

  @O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.

• 
  Fine Chef Damilola🥰 (@bukachef) reported 10 minutes ago from Harrow Weald, England

  @O2 dm pls. I have a problem

• 
  Phil Turner (@philter66) reported 13 minutes ago from Hatfield, England

  @O2 simply dreadful customer experience tonight -felt really let down

• 
  Emma Trainis (@emmatrainis) reported 18 minutes ago from Shenley, England

  @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

• 
  julie virgo (@julie_virgo1) reported 19 minutes ago from Croxley Green, England

  @O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲

• 
  Robert Frame (@hiaw61) reported 23 minutes ago from Hatfield, England

  @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

• 
  Cllr Jan Goodeve (@JanGoodeve) reported 25 minutes ago from Hertfordshire, England

  @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

• 
  Robert Frame (@hiaw61) reported 26 minutes ago from Hatfield, England

  @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

• 
  Lord Shaun O’Brien (@lordshaun_) reported 28 minutes ago from St Albans, England

  @O2 customer services truly are as much use as an ashtray on a motorbike.

• 
  Shan Wilson (@ShanWilson_) reported 30 minutes ago from Hemel Hempstead, England

  @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

• 
  Robert Frame (@hiaw61) reported 35 minutes ago from Hatfield, England

  @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

• 
  Geoff Adams-Spink (@GAdams_Spink) reported 35 minutes ago from Harrow Weald, England

  So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.

• 
  John Webb (@JohnDWebb) reported 37 minutes ago from London Colney, England

  @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

• 
  Woody (@Borehamwoodbine) reported 40 minutes ago from Borehamwood, England

  In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!

• 
  Ari Gork (@arigork) reported 41 minutes ago from Barnet, England

  @O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)

• 
  Lexi Beqiri (@lexibeqiri) reported 43 minutes ago from Barnet, England

  @O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!

• 
  Ari Gork (@arigork) reported 46 minutes ago from Barnet, England

  @EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Real Slim Hayley (@babyrat36) reported 6 minutes ago

  @O2 @I ported my phone no from virgin to o2 which I’ve had for over 15 years. The pac ported over, I lost virgin service but o2 is still no service. Despite emails & phone calls & rebooting phone I still have no service. I will escalate complaint and also #ofcom HELP asap 🙏🏼

• 
  Mark Cottrill (@Markycot) reported 8 minutes ago

  So glad I had @O2 Priority for the Peter Kay tickets, been down or broken since they became available and still not working now they are on general release, absolute shambles. Thanks

• 
  Louise O (@Louise23627388) reported 9 minutes ago

  @O2 @MartinSLewis shameful o2 are illegally taking money from my elderly parents, and threatening a debt collection agency when you owe them money!! Disgraceful customer service - can someone please help?

• 
  Abby (@AbbyVictoria15) reported 9 minutes ago

  @O2 Hi, my PAYG number is saying 'Sim not provisioned'. Please help. Thanks

• 
  Diane Harding (@DianeHarding66) reported 10 minutes ago

  @peterkay_co_uk Was let down by @O2 joined gen public sale this morning, 95k in the que @TicketmasterUK. Still 75k in que 2 hrs and resale tickets already on ticketmaster. Why allow 10 tickets pp when demand so high. I have no chance - Leeds sold out now. Shocking!

• 
  Alex Spencer (@alexspencer1878) reported 11 minutes ago

  @O2 Congratulations on O2 for having the worse signal than any other phone company.

• 
  Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported 14 minutes ago

  @Michaelwsh @O2 @Michaelwsh I’m leaving O2 as well because they are just awful.

• 
  Suzie (@Suge_Manc) reported 17 minutes ago

  Cheers @o2 for your terrible network coverage in my area I just lost out on @peterkay_co_uk tickets. All I needed was a confirmation code via text and it arrived too late so i had to choose more tickets to then get an error code and booted back into the queue. Do better ffs.

• 
  Bonnie (@bonbutton) reported 18 minutes ago

  @O2 Hi, I recently moved my number to O2 & text messages I send are showing as 'not delivered' even though they are being received. I've tried resetting my network settings and hasn't solved issue.

• 
  Mario De Felice (@ma_defel) reported 21 minutes ago

  @O2 @GoodThingsFdn @virginmedia I have just switched to 02 asking for portability. No Comms and confirmation of it. Furthermore I was billed starting last week and I only put the SIM in my phone yesterday! I am using the O2 app to request the portability, the form doesn't work and no humans respond to the chat.