O2

O2 Outage Report in London Colney, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in London Colney, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in London Colney, Hertfordshire, England 01/24/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near London Colney, Hertfordshire, England

The most recent O2 outage reports came from the following cities: London, St Albans, Hemel Hempstead, Welwyn Garden City, Enfield Town, Hertford, Waltham Cross and Wembley.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

  • Steve_Edwards77 Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England

    @westspice @O2 Awful service for me today!

  • Greekphotoguy Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    Dear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.

  • stourdave Dave (@stourdave) reported from Tottenham, England

    @O2 Yes #stop please **** off with this shit. I only accidentally liked your ad while I was scrolling and you've bombarded me ever since. Your signal is shit anyway.

  • Craigcanfield Craig Canfield (@Craigcanfield) reported from Welwyn Garden City, England

    @O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr

  • ItsMeEllisxD Ellis Brown (@ItsMeEllisxD) reported from London Colney, England

    @O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!

  • jmcomms Jonathan Morris 📱📸 (@jmcomms) reported from London Colney, England

    @VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.

  • CraigFamilyBlog Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, England

    Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!

  • johnsheppard71 John Sheppard (@johnsheppard71) reported from Chalfont Saint Peter, England

    @O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .

  • Greekphotoguy Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    @LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!

  • bks67 bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

  • RaviDheer Ravi Dheer (@RaviDheer) reported from London Colney, England

    @O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.

  • DimitthriV Dimitthri Vithanage (@DimitthriV) reported from London Colney, England

    @O2 what is going on! 😭😭 Even when I have signal it's so slow!

  • LydiaElenaxo Λυδια-Έλενα (@LydiaElenaxo) reported from Tottenham, England

    After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • stourdave Dave (@stourdave) reported from London Colney, England

    @O2 How did this shit happen

  • Elissa524 Elissa Da Costa (@Elissa524) reported from St Albans, England

    @O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly

  • AndrewTRIrwin Andrew Irwin (@AndrewTRIrwin) reported from London Colney, England

    @EmmaShubrook @O2 Agreed. I have no signal at all

  • Macgregor11 Glenn macgregor (@Macgregor11) reported from Harrow Weald, England

    @O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now

  • aktyrrell Andy Tyrrell (@aktyrrell) reported from Walthamstow, England

    @harwood_steve @O2 @EE EE service is shit around Chingford guys I work with never get a service I'm o2 never had a problem. Probably the country you're in. Plus we always get upgraded at the o2 by the o2 Angel's.

  • PaulWRamsay #HellomynameisPaul (@PaulWRamsay) reported from London Colney, England

    Really bad service from @O2, having calls from a shop to pressure into upgrades, no really clarity when calling 202 to ask what’s going on-I think I need a new network!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mrdarrenlmorgan Darren Morgan (@mrdarrenlmorgan) reported

    Is @O2 the worst in network??

  • Chuffyx Mary (@Chuffyx) reported

    @O2 help please! I am not receiving the 6 digit code to my phone from Pay Pal. I have spoken to Pay Pal and they say it’s a problem with my network provider. All other text messages are working fine. I understand I am not the only one having this issue with o2 and PayPal.

  • pangolinogram James T (@pangolinogram) reported

    @O2 You said you'd notify me when my Extra was about to expire so that I could cancel it if necessary. You didn't notify me and now I've been charged. I'd like a refund please

  • jennylangdon JJ ANN Nodgnal (@jennylangdon) reported

    @O2 can you tell me wether service is ok in the CO16 area. I’m having terrible trouble with what’s meant to be 5G but I’m actually on 3G that will barely work??

  • markhaldane Mark Haldane (@markhaldane) reported

    @O2 just reported an unsolicited call from yourselves to the Information Commissioners Office. On answering, O2 sales offer, but I am not a customer and you should not have my number. When questioned how they got it, the caller hung up. Call came from 020 3256 5393

  • quatermass3 D (@quatermass3) reported

    @O2 o2 needs to stop telling lies to their customers!!...the signal in Enfield is intermittent at best😡..4 months and still the same..being told birds have nested in the mast...its just one lie after another...they cannot be trusted to tell the truth or to carry out repairs!!😡👎

  • nhough21 Nichola Hough (@nhough21) reported

    @O2 please can your fraud team ring me I am fed up of messaging you seem to think it is ok for someone to purchase an i phone on my account with all my details then keep ringing me for the details of the phone and no help from #02 no complaints department no customer service

  • jai_dee Jim Doran (@jai_dee) reported

    @O2 I’m only in the vicinity of the stadium when at a match. If it was only an issue when the stadium was full I would kind of understand, but when I went in last night there couldn’t have been more than 300-400 people spread around, and I may as well have been holding a brick

  • DiegoD8Ochoa Diego Ochoa (@DiegoD8Ochoa) reported

    @VMO2News @virginmedia PS: since we have to hotspot our 4G from @O2 to have video calls all day I hope that my refund covers both the Virgin bill and the O2 bill for me, my partner, my neighbours and anyone else in SE19 that are getting screwed by your issue.

  • vmbusinesshelp Customer Service (@vmbusinesshelp) reported

    @AndyErak @vmbusiness @O2 Hello, I am sorry to hear that, for further support with this can you please call the number 0800 052 0800 and then Option 3 adn the faults team will be able to assist with this for you. many thanks