O2 Outage Report in London Colney, Hertfordshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in London Colney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at O2
O2 is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Hemel Hempstead, London, New Southgate, Berkhamsted, Hatfield, Park Street, Harrow, Enfield Town, Watford, Edmonton, Luton, Wembley, Wood Green, Golders Green and Cricklewood.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Phone | |
| Hemel Hempstead |
Total Blackout | |
| London |
Total Blackout | |
| New Southgate |
Internet | |
| Berkhamsted |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Lexi Beqiri
(@lexibeqiri) reported
from
Barnet, England
@O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!
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Woody
(@Borehamwoodbine) reported
from
Borehamwood, England
In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Tottenham, England
@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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John Webb
(@JohnDWebb) reported
from
London Colney, England
@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Emma Trainis
(@emmatrainis) reported
from
Shenley, England
@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Ari Gork
(@arigork) reported
from
Barnet, England
@EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Naomi Jane 🖤
(@TheDigitalNaomi) reported
Hey @O2 I really shouldn't have to call to cancel a Bolt On by phoning someone which took 15 mins when I could've just cancelled online but you do not have this option. Pretty annoying.
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₲₳ⱤɎ
(@ryan_da_lion) reported
@O2 suggestion for improvement. The mobile signal along the rail line between Derby and London st Pancras is dire. Trying to listen to the football on the radio…. No hope 😞 also the mobile signal between Sheerness and sittingbourne (Kent) is just as bad, if not worse
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CPG-80
(@Notrucksgiven80) reported
@sophialaurenxx @O2 Loads of scans going around lately even WhatsApp/text messages….scum of the Earth doing that crap
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Michael Evans
(@AllaboutME_UK) reported
Last @O2 tweet of the week- a callback promised within 5 working days; End of day 5 and no callback and no access to data 👏 thanks o2! Really poor service.
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CPG-80
(@Notrucksgiven80) reported
@sophialaurenxx @O2 Not your fault …. Hope things get better for you soon….. it’s bad enough with these ridiculous energy bills let alone these scams going on don’t know how some of the older generation will cope this winter
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Miss Amin
(@Miss_Amin1) reported
Gutted with @o2 customer services. As a new customer, it feels like they just wanted my custom and are now fobbing me off
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Iain Mann
(@iainmann) reported
@O2 really does score with keeping EU roaming, doesn't it. Bad move @VodafoneUK
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john storey
(@johnstorey71) reported
@O2 No. Customer service would be shite.
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Joe Heys
(@joeheys) reported
@O2 hello I still don’t have any internet or network connectivity on my phone three days into my holiday to Portugal. Please can you sort this out?
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𝐒𝐎𝐏𝐇𝐈𝐀 𝐋𝐀𝐔𝐑𝐄𝐍
(@sophialaurenxx) reported
Be aware of this number 020 3884 3341 claiming to be @O2 I gave them bank details (stupid 2 fall for it I know but heads all over the place at the min) they’ve rang back 2day & I said to the bloke ur trying to fraud me he laughed & put the phone down honestly makes you sick😡