O2 Outage Report in London Colney, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in London Colney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Luton, Barnet, Harringay, St Albans, Hemel Hempstead, Welwyn Garden City, Enfield Town and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Luton |
Phone | |
| London |
Total Blackout | |
| Barnet |
Phone | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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Glenn macgregor
(@Macgregor11) reported
from
Harrow Weald, England
@O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now
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Ali Malik
(@Ali_Malik) reported
from
London, England
The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2
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Dimitthri Vithanage
(@DimitthriV) reported
from
London Colney, England
@O2 what is going on! 😭😭 Even when I have signal it's so slow!
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bridget sparks
(@bks67) reported
from
Hertfordshire, England
@O2 I do have the app, I think I will phone the customer service team and ask them,
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Omar Mansoor
(@OmarMansoor) reported
from
London Colney, England
@Ali_Malik @O2 @Ofcom @MarkEvansO2 I’ll give them a #Valentine chance - never had issues before but now only on crucial days they go down. #
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John Sheppard
(@johnsheppard71) reported
from
Chalfont Saint Peter, England
@O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .
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Craig Canfield
(@Craigcanfield) reported
from
Welwyn Garden City, England
@O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr
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Λυδια-Έλενα
(@LydiaElenaxo) reported
from
Tottenham, England
After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today
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Ellis Brown
(@ItsMeEllisxD) reported
from
London Colney, England
@O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!
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Elissa Da Costa
(@Elissa524) reported
from
St Albans, England
@O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly
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juliet gough
(@juliet_gough) reported
from
London Colney, England
@O2 I tried. I think you guys list connection. The guru went to check and never came back!!! 🙈😩 @o2 #o2guru
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Corina Wieland
(@CorinaWieland) reported
from
London, England
@VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.
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Jonathan Morris 📱📸
(@jmcomms) reported
from
London Colney, England
@VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
every single day your service going down ,moved to O2 from 3 , paying more getting less as compare to 3 but your service is kind of same , most of the places it just disappears, call failed, hardly one bar most of the time and no service at certain places.. v disappointing @O2
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Steve Edwards
(@Steve_Edwards77) reported
from
Hertfordshire, England
@westspice @O2 Awful service for me today!
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 remember few months back when @o2 was down for nearly 2 days.. after that it’s service is going down everyday.. sometime when you are travelling and passing from certain areas O2 service will simply shift to 3G form 4g and sometime it will be No Serive at all 1/2
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juliet gough
(@juliet_gough) reported
from
London Colney, England
@O2 #o2guru said they are doing a network investigation for me. It makes no sense to use 1GB of data in 53 minutes whilst at the theatre. I’d have to be live streaming for that to happen! #o2 @TheO2 #1gbdata #goinggone
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 and if you are on call your call will be dropped(call failed)then it will take sometime fr service to start working again.. 2ndly most of the places getting only 1bar and very slow data browsing.. 3rdly when it connects to 3G it’s same like No Service it goes sooooooo slow 2/2
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 i have few screen shots of different areas when it’s service just disappears, call failed and only 1 bar, will share screen shots with @O2 3/3
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Robin Owen🏏🎸🎶⚽️
(@RockinaRobin) reported
@MrsRandomKez I've had issues with my @O2 Contract @SamsungUK for a week or so. No notifications then suddenly loads come at once. All connected to WiFi or 5G so no data issues.. very weird.
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Janice Steele
(@JaniceS96821429) reported
@O2 kept my son's credit on his pay as you go after moving to another network when we were advised as soon as his number went across ton the other network he would be refunded in his bank account totally disgusted 8n this behaviour from o2 I'm now leaving the network to
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Manny-Ahmad
(@AhmadManny) reported
@tezilyas @O2 Why not just use the social media chat service instead?
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Wendy Bowler
(@G8AccountingLtd) reported
@O2 - just changed to you. Supposed to switch my no. but it's not worked. Only receiving some calls but not all. Spent ages on helpline but your staff can't seem to find a problem so now I have to go in store. Wish I'd not bothered. Massive pain. Not happy 😡
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SacredJP
(@SacredJP) reported
@O2 They have been useless and completely unempathetic so far. A lass called LeeAnn. She needs to understand the severity of what happened and how the customer had to resolve the very stressful issues himself as O2 customer services were MIA. @Ofcom
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Janice Steele
(@JaniceS96821429) reported
@O2 kept my son's credit on his pay as you go after moving to another network when we were advised as soon as his number went across ton the other network he would be refunded in his bank account totally disgusted 8n this behaviour from o2 I'm now leaving the network to
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Pauline ~ Emotional Wellbeing Coach & Consultant
(@EmotionALLServ) reported
@O2 two days of ‘could not activate mobile data network’ message on iPad. Can seem to message or speak to anyone @O2 for support #customercareplease #communicationplease
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Janine Godly
(@J4God) reported
@O2 DM us if you have a problem you said. I’ve DM’d you but I haven’t yet had a response. Still locked out of my account because you didn’t send me a code. Still no response to my DM. Am I happy with O2? Tell me what you think!
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Amy
(@ammylouxx) reported
@O2 It is saying a mast is down in the area. Do we know when this will be resolved? Even though using Wi-Fi calling we are still missing out on calls and messages
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⚒ PTP Multi-Trades ⚒
(@ptpmultitrades) reported
@O2 been 3 and a half weeks now waiting for new phone what's going on with my order, absolute joke !!!! If I don't hear from u I'll cancel it !!!