O2

O2 Outage Report in London Colney, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in London Colney, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in London Colney, Hertfordshire, England 02/21/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near London Colney, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Luton, London, Harringay, Waltham Forest, St Albans and Barnet.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Phone
United KingdomLondon Total Blackout
United KingdomHarringay Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Wi-fi

Community Discussion

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O2 Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

  • MattGauntlett Matt Gauntlett (@MattGauntlett) reported from Watford, England

    @O2 I need help ASAP please

  • davidluxton99 David Luxton (@davidluxton99) reported from London Colney, England

    Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order

  • Palouisea UnhappyHoopla (@Palouisea) reported from Shenley, England

    @VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss

  • lordshaun_ Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported from London Colney, England

    The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from London Colney, England

    Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • a1_nos A1NOS (@a1_nos) reported from Hemel Hempstead, England

    Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌

  • garywebbTHFC Gary Webb (@garywebbTHFC) reported from St. Stephen, England

    2/2 @O2 promise to call you back, but as yet nothing, they promise to escalate to a manager, but surprise they don’t call you back either, their Twitter also ignores your serious concerns.Think seriously before choosing @o2 if there’s an issue THEY don’t seem to care! @VMO2News

  • johndpmc none of your business (@johndpmc) reported from Luton, England

    @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

  • torgo Daniel Appelquist (@torgo) reported from London Colney, England

    Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.

  • cove123 mark nicolson (@cove123) reported from Welwyn Garden City, England

    @O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor

  • Stasisesque Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • CCTVinCare 💜💚Care Campaign For The Vulnerable💚💜 (@CCTVinCare) reported from Gerrards Cross, England

    @O2 amazing customer service experience on your 202 called MARCO. 🙏

  • misswotless1 Miss Wotless (@misswotless1) reported from London Colney, England

    Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back

  • Atanvarne ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England

    @O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.

  • fierce_unicorn 🦄 (@fierce_unicorn) reported from Enfield Lock, England

    @O2 merlin pass code is not working, can you help?

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • garywebbTHFC Gary Webb (@garywebbTHFC) reported from St. Stephen, England

    1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area

  • ashley_leggett Ashley Leggett (@ashley_leggett) reported from London Colney, England

    @O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mh_07_jch Cher Hendley (@mh_07_jch) reported

    @O2 Really? And just how exactly has your allocation of tickets sold out when none of your genuine O2 priority customers could log into the app / website all day? This is an absolute joke @o2 @peterkay_co_uk Feels so great to be an O2 customer with priority access - NOT 🤬

  • stac_blundell stacey blundell (@stac_blundell) reported

    @O2 Be patient, are you joking I was in the que got to 3 minutes an got kicked out now it seems you've taken the site down! Yet you let bots buy tickets an are already selling them which need addressing and their tickets cancelled!

  • George2Charlie Charliegeorge (@George2Charlie) reported

    @O2 @virginmedia any idea how many non O2 and Virgin customers got tickets yesterday.Only people I see getting tickets got them via a direct link folk posted on twitter. Initially I was annoyed I never got on priority App yesterday but it’s worse that folk got them without app

  • antjones47 Anthony Jones💙 (@antjones47) reported

    @O2 What a load of ****! Tried all day to get on but the site didn’t even work! You should’ve expected the volume & made sure that everyone had a chance to buy! #Poor

  • mic69449413 mic (@mic69449413) reported

    @O2 @O2 not even angry that had no chance of getting Peter Kay tickets but to have the app crashed so can't get free drinks Thurs night and free Gregg's Fri breakfast is just beyond bad

  • steveokeeffe62 Steve O'Keeffe (@steveokeeffe62) reported

    @virginmedia I bore with you until it was all sold out. You and @o2 have a very annoyed (soon to be) ex customer on their hands. I’m sure I’m not alone.

  • stac_blundell stacey blundell (@stac_blundell) reported

    @O2 Tickets aren't being sold as your app is down for everyone not just the odd person! Those aren't actual O2 or virgin customers buying tickets there bots and people passing the system. You should cancel tickets unless they can instore with ID to prove there human or something

  • LieselMason Liesel Mason (@LieselMason) reported

    @O2 The fiasco of the app being down all day has sealed the deal goodbye O2 EE here I come.

  • xXMAUI7Xx xXMAUI7Xx (@xXMAUI7Xx) reported

    @O2 Hahaha hahaha absolute joke tbh I wasn't expecting much from youse your network is actually awful if I'm not connected to my WiFi at home my phone is useless worst network by a long shot

  • AireyDebby debby airey (@AireyDebby) reported

    @O2 Shambles.....10 tickets per customer most will end up on ebay touts selling for 100%mark up. This wasn't well thought out for your Customers was it !