O2

O2 Outage Report in London Colney, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in London Colney, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in London Colney, Hertfordshire, England 12/09/2025 08:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near London Colney, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Enfield Town, Hertford, London, Waltham Cross, Wembley, Hemel Hempstead and Barnet.

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City Problem Type Report Time
United KingdomEnfield Town E-mail
United KingdomHertford Phone
United KingdomLondon Phone
United KingdomWaltham Cross Internet
United KingdomLondon E-mail
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • lexibeqiri Lexi Beqiri (@lexibeqiri) reported from Barnet, England

    @O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Tottenham, England

    @O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...

  • JohnDWebb John Webb (@JohnDWebb) reported from London Colney, England

    @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.

  • JanGoodeve Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • behu91 Ben (@behu91) reported from Hemel Hempstead, England

    @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

  • Borehamwoodbine Woody (@Borehamwoodbine) reported from Borehamwood, England

    In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!

  • bukachef Fine Chef Damilola🥰 (@bukachef) reported from Harrow Weald, England

    @O2 dm pls. I have a problem

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • emmatrainis Emma Trainis (@emmatrainis) reported from Shenley, England

    @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Vikk132 Vikk13 (@Vikk132) reported

    @O2 Been there, done that. Nothing works and nothing helps. I’ve been paying my bills but no service for the last 4 days…! Network checker says update on Wednesday?

  • Chad25216451 Chad (@Chad25216451) reported

    @O2 @DisneyPlusUK So you have money to invest in opening a lounge yet won’t spend to improve your signal service…I’m paying a lot each month and the best you give me is 3G or GPRS…your response just use my wifi…are you paying for my wifi…no…have you considered selling your company to @EE ?

  • mattd1981 Matt Dickinson (@mattd1981) reported

    @O2 @DisneyPlusUK Brilliant…. How about you invest in tech support and customer service, both of which are USELESS…..and improving signal?

  • Cocomannan Coco Mannan (@Cocomannan) reported

    @o2 @telefonica really concerning customer service from O2 relating to GDPR process. O2 is reporting a credit default against me which is a fraud case, called in twice and service advisor can’t find any record, emailed O2 fraud dept as instructed and no response after 7 days !!

  • plsdienow (@plsdienow) reported

    @O2 you guys did not help on the phone and haven’t responded to emails, i don’t have time for all of this? RESPOND FGS

  • tomwestwater Tom Westwater (@tomwestwater) reported

    @O2 So move my job or change to a good network!

  • hafejee7 Mohammed Hafejee (@hafejee7) reported

    @Collectwo Now that they’re part of @virginmedia, not surprised at all. Can’t wait for my contract to finish with @O2. Never want anything to do with them or Virgin ever again.

  • weronikamaria99 Weronika (@weronikamaria99) reported

    @O2 Can you please advise there is still not network for second day now, I really need it to work can I speak to someone? Thanks

  • oohhangon Steve G 🇵🇸 🇾🇪 🐝 (@oohhangon) reported

    @O2 I logged in to my account to take a look at what Volt benefits I could get only for me to be told that Virgin Media isn't available at my address. Except we've had Virgin Media for over 4 years. Help?

  • RJButterworth11 Ryan Butterworth (@RJButterworth11) reported

    Anyone else have full signal with @O2 and nothing ever works?