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O2 outages and service status in London Colney, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around London Colney, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • 33% Internet (33%)
  • 33% Total Blackout (33%)
  • 33% Phone (33%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in London Colney, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in London Colney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 5: Problems at O2

O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near London Colney, England

The most recent O2 outage reports came from the following cities: Stanmore, Luton, Enfield Town, Wembley, Hemel Hempstead, Dunstable, Wealdstone, Barnet, Muswell Hill, and Bushey.

CityProblem TypeReport Time
Stanmore Total Blackout 21 days ago
Luton Phone 27 days ago
Luton Internet 28 days ago
Enfield Town E-mail 1 month ago
Wembley Internet 1 month ago
Hemel Hempstead Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

  • johnsheppard71
    John Sheppard (@johnsheppard71) reported from Chalfont Saint Peter, England

    @O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .

  • MANLIKENAIJA
    NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England

    @O2 worst bloody network on the planet 6 FREAKING MONTHS I HAVE NOT BEEN ABLE TO USE MY PHONELINE DIE TO A MAST PROBLEM AND I AM STILL FORCED TO PAY FOR IT AND THEN HAVE TO PAY FOR ANOTHER NETWORK SIM JUST TO STAY AFLOAT KMT NEVER AGAIN

  • Elissa524
    Elissa Da Costa (@Elissa524) reported from St Albans, England

    @O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly

  • behu91
    Ben (@behu91) reported from Hemel Hempstead, England

    @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

  • AEgbuonu
    ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England

    @O2 sort your cancellation team and phone problem out. #poorcustomerservice

  • julie_virgo1
    julie virgo (@julie_virgo1) reported from Croxley Green, England

    @O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲

  • sarahcoysgabb
    sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

  • fierce_unicorn
    🦄 (@fierce_unicorn) reported from Enfield Lock, England

    @O2 merlin pass code is not working, can you help?

  • JohnDWebb
    John Webb (@JohnDWebb) reported from London Colney, England

    @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

  • paullferrer
    Paul Ferrer (@paullferrer) reported from Harrow Weald, England

    @O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you

  • sarahcoysgabb
    sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

  • Gigiryche
    Gianluigi PAGHI (@Gigiryche) reported from Harrow Weald, England

    Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.

  • CalvinLaurenson
    Calvin Laurenson (@CalvinLaurenson) reported from London Colney, England

    @O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting

  • Macgregor11
    Glenn macgregor (@Macgregor11) reported from Harrow Weald, England

    @O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now

  • paul_a_lewis
    Paul Lewis (@paul_a_lewis) reported from Barnet, England

    @O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx

  • ksjsowhat
    fiono (@ksjsowhat) reported from Barnet, England

    @O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?

  • MANLIKENAIJA
    NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England

    £105.03 A MONTH AND FOR THE LAST 6 MONTHS NO NETWORK !!! @O2 DO BETTER

  • jodyrandall
    Jody Randall Esq. (@jodyrandall) reported from Walthamstow, England

    @O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.

  • AFCAMDEN
    AFCAMDEN (@AFCAMDEN) reported from London Colney, England

    @SkyNewsBreak Would cancel my contract with @O2 immediately if they did.

  • Borehamwoodbine
    Woody (@Borehamwoodbine) reported from Borehamwood, England

    In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • yoyojolanda
    Villa Jolanda 🪬 (@yoyojolanda) reported

    @arokorol @O2 Well, that's where you were: Palestine. What is the problem?

  • Libitoh
    Lirvit (@Libitoh) reported

    @arokorol @O2 Maybe they didn't update the network since 1943

  • waterson_mike
    Mike Waterson (@waterson_mike) reported

    @O2 Foned 202 last night and got told priority to be unblocked within 24 hrs....no joy again...getting sent around in circles..nobody seems to know what they are doing .went on 202 again today ..on for 23 minutes..got cut off at o2 end ! ...absolutely fed up tbh HELP !!

  • JRY1998__
    Jen (@JRY1998__) reported

    @O2 But you haven’t. I rang about 6 weeks ago because I was always on E. Now in my house I get max 2 bars and two streets away/in the town centre there’s no signal but everytime I talk to o2 you guys say it’s fixed. It’s tiring

  • NathanJarvisMD
    Nathan Jarvis (@NathanJarvisMD) reported

    @O2 can you please explain why O2 coverage is pretty much awful anywhere you go? You claim it’s good, but often there’s no internet access and phone signal is intermittent. Search on here to see so many people saying the same. Been the same for well over a year

  • RIngle100
    Richard ingle (@RIngle100) reported

    @O2 can you explain why my daughters rolling plan was cancelled today withoutwarning and why your website will not allow a refresh? Tried calling call centre any they could not help. What has happened to O2? Do we take our business elsewhere.

  • CarlEardley2
    Carl Eardley (@CarlEardley2) reported

    @O2 @MarQusRomelle The app is dreadful. I’m trying to pay this morning and it’s horrible. I didn’t realise apps could be built this poorly in 2026…

  • 123qwe187051047
    123qwe123 (@123qwe187051047) reported

    @arokorol @O2 What's the issue here?

  • pmaceoin
    Paul Mac Eoin, PhD (@pmaceoin) reported

    @arokorol @O2 Seems expensive but I guess maintaining a network in a warzone is hard. Probably not the biggest hardship someone has suffered in that area today so 🔬🎻🤏

  • coomerdarren
    Darren Coomer (@coomerdarren) reported

    @O2 Very disgusted with O2 my issue still not resolved looks like I'll have to find a better provider