O2 Outage Report in London Colney, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in London Colney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Waltham Forest, Harringay, St Albans, Luton, Barnet, Hemel Hempstead and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| London |
||
| Waltham Forest |
Phone | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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A1NOS
(@a1_nos) reported
from
Hemel Hempstead, England
Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌
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Hannah Lomax-Browne
(@DrHannahLB) reported
from
Walthamstow, England
@O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!
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julie virgo
(@julie_virgo1) reported
from
Croxley Green, England
@O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Shan Wilson
(@ShanWilson_) reported
from
Hemel Hempstead, England
@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
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Elaine Sheppard
(@ElaineHenesy1) reported
from
Watford, England
@O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud
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Mark Stanford
(@MarkstanYoutube) reported
from
Luton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Matt O'Connor
(@Mattoco) reported
from
St Albans, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Lord Shaun O’Brien
(@lordshaun_) reported
from
St Albans, England
@O2 customer services truly are as much use as an ashtray on a motorbike.
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Monica, BSN, RN, MFCI
(@monicathenurse) reported
from
Walthamstow, England
@O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Paul Lewis
(@paul_a_lewis) reported
from
Barnet, England
@O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx
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Josh
(@JoshBates) reported
from
London Colney, England
@O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x
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Calvin Laurenson
(@CalvinLaurenson) reported
from
London Colney, England
@O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting
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Matthew J
(@EmJen81) reported
from
Dunstable, England
@O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.
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none of your business
(@johndpmc) reported
from
Luton, England
@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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Ian Slade
(@ian_slade2) reported
from
London Colney, England
@O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan
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Geoff Adams-Spink
(@GAdams_Spink) reported
from
Harrow Weald, England
So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.
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Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Hiscocks
(@Statto1927) reported
@nsandihelp Hmmm…. Unconvinced. Never had/have any problems using hashtags or phone key presses with any other organisation. Spoke to an adviser who said a workaround is to long press hashtag key for 5 secs…..haven’t tried it yet….. @O2 - is this DTMF issue your problem?
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Shinnyhead
(@gilkes_e) reported
@virginmedia @O2 @peterkay_co_uk And were you planning on informing us on anything but Twitter? i.e. actual customer interaction?
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Riccardo Del Bello
(@RickDelBello) reported
@virginmedia @O2 How about providing a phone service that doesn't make you waste minutes with pointless messages to speak to a human being and having actually decent people that won't hang the phone in your face when you call for help???
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Hache
(@hache900) reported
@O2 Hi. I just moved to you as a VM customer too. I was sold a SIM only plan by one of your chat colleagues, I activated my SIM today and seems the 50gb I was told I was going to get for £15 are now 30gb. Can you help please, otherwise this is not a good switch for me. thx
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nick harrison
(@nickhar50418548) reported
@virginmedia @O2 I’m calling you on average every other day there’s been issues in the tw9 area since beginning of October… every time you call up there’s a pre recorded message.. customer service just talk to you like your stupid and say what can we do ?? It’s a network issue .
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Lee Jenson
(@jemlover1908) reported
@virginmedia @O2 So you sent me a small cable to connect my hub to my telephone line. The problem is that they are both installed in different rooms, thus rendering the telephone useless. How do you suppose I overcome this problem? I’m paying for something that I can’t use!
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Todd Morris
(@ToddMorris_) reported
@O2 are a joke.. expecting me to pay around £1000 to pay off my device plans on two phones, when the signal had been horrendous on them both for the last 4 months.. sat on the phone with them for about 45 minutes, only for them to put the phone down.. 🥸🤬
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KevyD
(@askthedood) reported
Is not an issue and affordable given we’ve been doing it for years with no issue for both @VodafoneUK and @giffgaff ! The longer this drags on the more money that goes to other networks. Plus the less chance we will all stay with @O2 as they just don’t seem interested. 2/
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John Gibson
(@JohnGib49909576) reported
@virginmedia @O2 Fat chance, ive been waiting for 5 months now, service desk are a joke, passed from pillar to post and there is a massive language barrier and a hugh voice quality while on the phone for 1.5 hours average. Shocking service and no commitment to service. I sighed up for an 18month
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Jennifer McShane
(@Jenny_McShane) reported
@O2 Hi, I've tried multiple times to speak to an actual person on your Access line about disabled seating for an upcoming concert and have spent hours waiting, with no one answering the call, no matter what day or time I call. Can you help, please? I don't want to email.