O2 Outage Report in London Colney, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in London Colney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Hatfield, Barnet, St Albans, Luton, Harringay and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Hatfield |
Wi-fi | |
| Barnet |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
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Phil Turner
(@philter66) reported
from
Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
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Woody
(@Borehamwoodbine) reported
from
Borehamwood, England
In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Tottenham, England
@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
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John Webb
(@JohnDWebb) reported
from
London Colney, England
@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Ari Gork
(@arigork) reported
from
Barnet, England
@EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.
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Lexi Beqiri
(@lexibeqiri) reported
from
Barnet, England
@O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Emma Trainis
(@emmatrainis) reported
from
Shenley, England
@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Only Gray
(@GaryLyonLondon) reported
@O2 hi, I’m trying to cancel my sim only contract, I’m within the 14days, not even taken it out the packaging tbh, I can’t get through on the phone, is there another way?
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Maggie C 🕷🔶️🇪🇺
(@Maggie_C30) reported
@o2 I recently upgraded monthly account and was given 6m of Disney+ free. I can't find a way of activating this without paying. Have tried several times and can't find any help on the site.
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Shan
(@shanpeachx) reported
@O2 unbelievable. You reply to people's tweets to DM you but then ignore the DM. the worst customer service in the world. #AvoidO2
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dan.
(@elevensbowtie_) reported
can someone help me, if i request my phone number to be changed, i’m already on a monthly plan, will it delete all my chats on whatsapp? i’ve had problems before when I’ve got a new SIM card it erases all my stuff on whatsapp @O2
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_Ré man
(@TaiwoAdemola13) reported
I am absolutely fuming, my sister has a Nigerian name ‘Kehinde’. She called up @O2 to resolve an issue. And a employee on the phone refused to call her by her name, and asked can I call you K. Perhaps you should @yewande_biala piece for @Independent . Absolutely disgraceful!!
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Chez Author 🏳️🌈
(@mentalmovieguy) reported
@O2 fancy sending me a o2 surprise box it’s been a crap month and could do with a pick me up lol
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Christopher Burgess
(@Budgie8859) reported
@O2, @disneyplus, @WaltDisneyComp - can someone please tell me how to delete my #DisneyPlus account following a 6 month subscription with O2 that I do not want to continue with. It is near impossible to cancel this subscription, no doubt intentionally! Please help! #o2uk
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Kristine
(@kcgonzalo) reported
@O2 what's going on with the mast in E17?! why is it taking so long to fix? I haven't been able to make and receive calls since yesterday!!
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sammy
(@samalamaloo) reported
@O2 please help ! You took £20 wrongly I’ve sent dm
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mmi music management ltd
(@music_mmi) reported
@O2 Lovely but cutting someone’s phone off during this Covid lockdown isn’t cool . I’m already have a complaint with you . It’s not my phone , I’m not in contract with you thank goodness