O2 Outage Report in London Colney, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in London Colney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Hemel Hempstead, Welwyn Garden City, St Albans, Enfield Town, Hertford, Waltham Cross, Wembley and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hemel Hempstead |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Welwyn Garden City |
||
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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julie virgo
(@julie_virgo1) reported
from
Croxley Green, England
@O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲
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Shan Wilson
(@ShanWilson_) reported
from
Hemel Hempstead, England
@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
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Geoff Adams-Spink
(@GAdams_Spink) reported
from
Harrow Weald, England
So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.
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Lord Shaun O’Brien
(@lordshaun_) reported
from
St Albans, England
@O2 customer services truly are as much use as an ashtray on a motorbike.
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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Phil Turner
(@philter66) reported
from
Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
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Matt O'Connor
(@Mattoco) reported
from
St Albans, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Hannah Lomax-Browne
(@DrHannahLB) reported
from
Walthamstow, England
@O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!
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Ian Slade
(@ian_slade2) reported
from
London Colney, England
@O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan
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Elaine Sheppard
(@ElaineHenesy1) reported
from
Watford, England
@O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)
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Monica, BSN, RN, MFCI
(@monicathenurse) reported
from
Walthamstow, England
@O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.
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Mark Stanford
(@MarkstanYoutube) reported
from
Luton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Matthew J
(@EmJen81) reported
from
Dunstable, England
@O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Green
(@MartinG04413826) reported
@O2 so how is it within a 120mile radious in which i live, work and see my gf you have "outages", meaning i have no signal ir internet? And all im told is to deal with it, or pay to come out the contract? What a company. Im paying for something i cant use. And yes im using wifi
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nmk
(@nmk_London) reported
@O2 first time trying to use customer support… not impressed at all!
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Debbie Taylor
(@Debrawr2090) reported
@O2 It’s been for a good few months now. I got through, but then the call got cut again mid way through. Today I have no service at all and I’m relying on Wi-Fi 😔
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Boots
(@BootsUK) reported
@O2 THE WORST.
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David Nesbitt
(@LeftAtOrion) reported
@O2 Hi, is there some sort of long term 4G issue going on?. I can barely scrape 3mbs anywhere I go if that, home, work, out and about. It's been this way for many weeks at least. My friends on EE & Vodafone both tested next to me just now, one 40mbs one 78 🤯. What's going on?
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Fiorella Wyn
(@FiorellaWyn) reported
@O2 Gettin help from customer services would be better rn
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Nicki Finnegan
(@Finnegan10Nicki) reported
@O2 very disappointed with this company, I've had an issue since April and it's still not sorted. Customer service people are poorly trained. Hopefully someone see's this and can help because I'm just complety fed up 🤬🤬
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sammy
(@sammy56373846) reported
@O2 Hi, I transferred my number from Giffgaff to you. Since the transfer my iMessage isn’t working. I’ve tried restarting my phone, turning iMessage on and off but nothing seems to work. When I was with giffgaff I never had any problems with my iMessage.
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Smush2
(@wayneede) reported
@O2 How do I cancel a iPad Airtime plan of £11.02 (I know not a lot) as the iPad only gets used on Wi-Fi and device plan was paid of ages ago. I don’t want to cancel my phone but not in need of anything at moment. Just don’t want to pay for the iPad Airtime plan anymore.
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Adam
(@AdamPrtn) reported
God I am glad I've left O2. Had to call in today as I received an email regarding the account closure, and the member of staff, well, let's just say I wouldn't speak to a criminal with his attitude. I don't know how @o2 allow a member of staff to call a customer an idiot & swear.