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O2 Outage Report in London Colney, Hertfordshire, England

Why is my O2 service not working?

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in London Colney, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in London Colney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near London Colney, England

The most recent O2 outage reports came from the following cities: Enfield Town, Wembley, Hemel Hempstead, Dunstable, Luton, Wealdstone, Barnet, Muswell Hill, Bushey, Hatfield, St Albans, Harringay, and Waltham Forest.

CityProblem TypeReport Time
Enfield Town E-mail 2 days ago
Wembley Internet 4 days ago
Hemel Hempstead Internet 8 days ago
Dunstable Phone 9 days ago
Luton Phone 9 days ago
Barnet Phone 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

  • bks67
    bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

  • Henry_Coates
    Henry Coates (@Henry_Coates) reported from Walthamstow, England

    @jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great

  • AshleyLlewellyn
    Ashley (@AshleyLlewellyn) reported from Barnet, England

    I have before, but I keep getting told there is no issue with the mast. Or use WiFi, or get a new sim. I just want to be able to use my phone, thinking about ditching you guys and going to @O2 might get a signal and a betting offer on s phone.

  • AndrewTRIrwin
    Andrew Irwin (@AndrewTRIrwin) reported from London Colney, England

    @EmmaShubrook @O2 Agreed. I have no signal at all

  • CraigFamilyBlog
    Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, England

    Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!

  • PaulWRamsay
    #HellomynameisPaul (@PaulWRamsay) reported from London Colney, England

    Really bad service from @O2, having calls from a shop to pressure into upgrades, no really clarity when calling 202 to ask what’s going on-I think I need a new network!

  • Kineets
    Kineta Kelsall (@Kineets) reported from Tottenham, England

    @thebrownvixen @O2 It’s the worst

  • aktyrrell
    Andy Tyrrell (@aktyrrell) reported from Walthamstow, England

    @harwood_steve @O2 @EE EE service is shit around Chingford guys I work with never get a service I'm o2 never had a problem. Probably the country you're in. Plus we always get upgraded at the o2 by the o2 Angel's.

  • stourdave
    Dave (@stourdave) reported from Tottenham, England

    @O2 Yes #stop please **** off with this shit. I only accidentally liked your ad while I was scrolling and you've bombarded me ever since. Your signal is shit anyway.

  • RaviDheer
    Ravi Dheer (@RaviDheer) reported from London Colney, England

    @O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.

  • jmcomms
    Jonathan Morris 📱📸 (@jmcomms) reported from London Colney, England

    @VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.

  • stourdave
    Dave (@stourdave) reported from London Colney, England

    @O2 How did this shit happen

  • ItsMeEllisxD
    Ellis Brown (@ItsMeEllisxD) reported from London Colney, England

    @O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!

  • mesner5
    Mark Esner (@mesner5) reported from Borehamwood, England

    @O2 been with you 10+years you have my money each month never had anything in return

  • Kineets
    Kineta Kelsall (@Kineets) reported from Tottenham, England

    @JayTaylor_93 @O2 I literally get two bars everywhere. It’s so bad. Really disappointed

  • smileyyearwood
    Send News!☝🏾🇧🇧 #StopTheCoup 🌹 (@smileyyearwood) reported from Harrow Weald, England

    I've decided to hang onto my @HuaweiMobileUK P30 Pro until the next gen of 5g phones. Was going to take an @O2 deal but it only shows 4g and says you'll then need to take a new chip and contract for 5G not guaranteed you'll pay the same price. A lot of 1st adopters are screwed.

  • Greekphotoguy
    Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    Dear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.

  • Greekphotoguy
    Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    @LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!

  • Kineets
    Kineta Kelsall (@Kineets) reported from Tottenham, England

    @KateAlexa_ @O2 IT IS AWFUL

  • Kineets
    Kineta Kelsall (@Kineets) reported from Tottenham, England

    @Armaanilyas2 @O2 It’s so crap!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnPaulHill
    John Hill (@JohnPaulHill) reported

    @O2 Appalling service. 45 minutes to get an agent, still unable to resolve account issues for several weeks. App chat support send me back in a loop. HELP!!!

  • A7T7
    Tony Torrado (@A7T7) reported

    @O2 it’s impossible to get through to someone. Tried the app, messaging service and phone. Knock back every avenue. How do I speak with someone!? #CustomerService #o2

  • whatnatsdid
    Natalie Clarke (@whatnatsdid) reported

    @O2 i have been trying to report my missing i-watch for the past 3 days and the 202 number keeps just cutting me off and the chat isn’t working either. Please help.

  • stillpoetry
    STILLPOETRY PHOTOGRAPHY (@stillpoetry) reported

    @O2 Hello, do any humans exist at O2? I've brought my dads phone over to O2, gave PAC code from Three, sim arrived, all setup except, old number not ported over. Calling 202, every options leads to emergency only blah then a "A good bye". Was coming to 02 a mistake?!

  • therealVL
    TheRealVL (@therealVL) reported

    @O2 what on earth is going on this used to be such a good network now again you’ve cut my line off WTF!!!

  • PabIotommo
    ᴘᴀʙʟᴏ (@PabIotommo) reported

    Hello there @O2 I’m sending you this tweet having to use my hotspot on an EE SIM card. Could you please explain to me when you will get with the times and sort your dreadful signal out.

  • MJJ83
    Mark Jones (@MJJ83) reported

    Ironic that no one at @O2 can pick up the phone and call a customer in distress @MarkEvansO2 @LutzSchueler

  • PeterFolley
    Peter Folley (@PeterFolley) reported

    Oh. Back complaining again. @O2 Customer Service phone line is woeful. Just... woeful. Makes me so angry, I could throw the phone down! Comedic reference for the kids there. 👍 As you were.

  • paulgarrett78
    sidneyyoungblood (@paulgarrett78) reported

    @O2 answer your phone-line! Terrible customer service

  • ageingOUstudent
    Jane Redhead (@ageingOUstudent) reported

    @O2 I am trying to contact someone to actually talk to live about changing contract sim. Automated phone keeps telling me to go online and then cuts me off messenger thing isnt working either Any help is appreciated, thank you