O2 Outage Report in London Colney, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in London Colney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, St Albans, Enfield Town, Hertford, Waltham Cross, Wembley, Hemel Hempstead and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| St Albans |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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juliet gough
(@juliet_gough) reported
from
London Colney, England
@O2 I tried. I think you guys list connection. The guru went to check and never came back!!! 🙈😩 @o2 #o2guru
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Dimitthri Vithanage
(@DimitthriV) reported
from
London Colney, England
@O2 what is going on! 😭😭 Even when I have signal it's so slow!
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 remember few months back when @o2 was down for nearly 2 days.. after that it’s service is going down everyday.. sometime when you are travelling and passing from certain areas O2 service will simply shift to 3G form 4g and sometime it will be No Serive at all 1/2
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Steve Edwards
(@Steve_Edwards77) reported
from
Hertfordshire, England
@westspice @O2 Awful service for me today!
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John Sheppard
(@johnsheppard71) reported
from
Chalfont Saint Peter, England
@O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .
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Craig Canfield
(@Craigcanfield) reported
from
Welwyn Garden City, England
@O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr
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Ali Malik
(@Ali_Malik) reported
from
London, England
The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2
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Corina Wieland
(@CorinaWieland) reported
from
London, England
@O2 I have called O2 several times and also chatted online to a few people (Nooruddin for example).I also spoke to the 3rd party which don’t care and to the police which are busy with bigger problems.What it comes down to is YOU are charging me, and I am YOUR costumer
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Ellis Brown
(@ItsMeEllisxD) reported
from
London Colney, England
@O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!
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Corina Wieland
(@CorinaWieland) reported
from
London, England
@VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
every single day your service going down ,moved to O2 from 3 , paying more getting less as compare to 3 but your service is kind of same , most of the places it just disappears, call failed, hardly one bar most of the time and no service at certain places.. v disappointing @O2
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Glenn macgregor
(@Macgregor11) reported
from
Harrow Weald, England
@O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 i have few screen shots of different areas when it’s service just disappears, call failed and only 1 bar, will share screen shots with @O2 3/3
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juliet gough
(@juliet_gough) reported
from
London Colney, England
@O2 #o2guru said they are doing a network investigation for me. It makes no sense to use 1GB of data in 53 minutes whilst at the theatre. I’d have to be live streaming for that to happen! #o2 @TheO2 #1gbdata #goinggone
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Λυδια-Έλενα
(@LydiaElenaxo) reported
from
Tottenham, England
After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today
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Ali Malik
(@Ali_Malik) reported
from
London, England
And the harrowing experience continues with @o2! Porting out within 14 day cooling off period of “new” contract seems to be a tough ask for #O2. Unacceptable, impolite behaviour of customer services while the farce from technical side continues. #O2fail! CC: @MarkEvansO2 @Ofcom
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Elissa Da Costa
(@Elissa524) reported
from
St Albans, England
@O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 and if you are on call your call will be dropped(call failed)then it will take sometime fr service to start working again.. 2ndly most of the places getting only 1bar and very slow data browsing.. 3rdly when it connects to 3G it’s same like No Service it goes sooooooo slow 2/2
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Omar Mansoor
(@OmarMansoor) reported
from
London Colney, England
@Ali_Malik @O2 @Ofcom @MarkEvansO2 I’ll give them a #Valentine chance - never had issues before but now only on crucial days they go down. #
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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helen belcher
(@surfchicken69) reported
@O2 spent hours yesterday trying to cancel the contract of my daughters phone which was stolen .I think I have succeeded in cancelling but have had no email confirmation.
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Howard Lee 🇺🇦
(@HowardYLAPE) reported
@O2 It's a planned outage - not connectivity issues. Confirmed by your support line. Sent text to say service will be down for several days. Suffolk.
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Howard Lee 🇺🇦
(@HowardYLAPE) reported
Hey @O2 is it normal for you to leave your customers with zero service for a week? Speaking for an 80-year-old and a 100-year-old
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Siân Holt
(@sian_holt) reported
Hi @O2, I have sent a DM about my tariff.. please can someone help me. 🙏🏼 The web chat is just sending me round in circles and not loading 😩
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tia 🦋
(@basicallytiaa) reported
Anyone else have issues with signal and internet signal with @O2 ?
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Pheel-it Steak
(@goblinshagger) reported
@Little_Red_Mini @misswaaaaagh @O2 I know… absolute farce, I’ve told my bank to forgo any payments to them now as they’ve been paid and I owe them **** all now
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Steven Howe
(@StevenDHowe98) reported
@O2 whenever I click a link on my phone it only opens your website. Doesn't matter what the link is for its really frustrating 😭 please help Hauwei P30 Pro. On O2
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Regina Normanton
(@NormantonRegina) reported
@O2 Reply 1of2 So after @O2 getting back to me on Twitter 👇 me taking the time to set out the whole debacle so they could help,they’ve responded to advise me to call their phone line number… the same number that I’ve rang 5 times and been promised a manager call back…
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Sarah Morris
(@slp_29) reported
@O2 So after so many calls and being told so many different things... I've just been told O2 have a mobile number porting issue, which is why my number hasn't been put on my new sim... is this actually true?!?!
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Jimmy G
(@jimmy_jjg4) reported
@EnglandRugby @O2 Sham 69 -.... We're all going down the pub....