O2 Outage Report in Hemel Hempstead, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (24%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Hemel Hempstead, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Watford, Luton, Radlett, St Albans, Leighton Buzzard, Finchley, Bushey, Welwyn Garden City and Colindale.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Watford |
Total Blackout | |
| Luton |
Phone | |
| London |
Internet | |
| London |
Phone | |
| Radlett |
Phone |
Community Discussion
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O2 Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Matthew J
(@EmJen81) reported
from
Dunstable, England
@O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.
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Ian Slade
(@ian_slade2) reported
from
London Colney, England
@O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan
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Matt O'Connor
(@Mattoco) reported
from
St Albans, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Shan Wilson
(@ShanWilson_) reported
from
Hemel Hempstead, England
@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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julie virgo
(@julie_virgo1) reported
from
Croxley Green, England
@O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲
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Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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Geoff Adams-Spink
(@GAdams_Spink) reported
from
Harrow Weald, England
So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)
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Phil Turner
(@philter66) reported
from
Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Lord Shaun O’Brien
(@lordshaun_) reported
from
St Albans, England
@O2 customer services truly are as much use as an ashtray on a motorbike.
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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Elaine Sheppard
(@ElaineHenesy1) reported
from
Watford, England
@O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
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Lordmvarder
(@IanBottomer) reported
from
Aston Clinton, England
@O2 I have just started 2 contracts with you & have 2 more to start in 2022 & I am finding the online interface and lack of contact with a customer service agent very frustrating. I have a PAC code to move an old number over, I can’t do it online or talk to anyone. HELP PLEASE!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Leoni Alex
(@LEONIALEX_) reported
@O2 hey again - my phone has arrived faulty @dhlexpressuk posted it through the letterbox which has more then likely caused the issue..
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Hannah
(@JimmyFunky) reported
@O2 anyone about to help me out with something?
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Kash
(@RealKashLatif) reported
@O2 @heystevehere I need help please
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Fatboy_Rob
(@Fatboy_Rob) reported
Hey @O2. I cannot make any calls or receive texts after getting a message about Wifi Calls being switched off yesterday. There is not route to solving the problem online or My O2. Please help!
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Chaos
(@Clhaos) reported
@O2 I can’t receive any texts, but I can send them with no problem. What can I do?
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Mark Boyce
(@MarkBoy60998176) reported
@O2 I got a new 5g SIM for my s21 ultra today. However it doesn't work, do I need to do something? Or just use my old sim?
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Hannah
(@JimmyFunky) reported
Hey @O2 Anyone available to help me out with something?
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Alison Cameron 🤍❤️🤍
(@allyc375) reported
Great service from @O2. I called to explain I can’t pay my bill until the DWP sorts out my payments. They were very understanding & put my account on hold until then. I ended up chatting with the adviser about his Dad who went through COVID too. It all felt humane & empathetic.
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💙💙 Shin 🔶 #RejoinRebuildReconnect
(@ShinRhino) reported
@O2 I try. The problem is that the automatic system does not recognise what I say, and so getting through is a struggle. I don't blame anyone there, just really want to point out that, when there's time, you maybe need to train your system on better understanding Northern accents
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Simon English
(@Simonenglish30S) reported
@O2 I've sent you a DM regards to an issue on behalf of a friend, whose been having problems for a while. Any chance you could get back to me