O2 Outage Report in Hemel Hempstead, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Hemel Hempstead, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Dunstable, Bushey, London, Hendon, Luton, Stevenage, St Albans, Barnet, Radlett, Chesham, Finchley and Watford.
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Community Discussion
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O2 Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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Sheree (@Sheree_Kirby) reported from London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Kaz 💋 (@GoonerKJP) reported from Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Ari Gork (@arigork) reported from Barnet, England
@EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?
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Roslyn (@RoslynBriggs89) reported from London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Robert Frame (@hiaw61) reported from Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Patrick Keyte (@PatrickKeyte) reported from London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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John Webb (@JohnDWebb) reported from London Colney, England
@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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siege (@siegeism) reported from London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Emma Trainis (@emmatrainis) reported from Shenley, England
@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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Fine Chef Damilola🥰 (@bukachef) reported from Harrow Weald, England
@O2 dm pls. I have a problem
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juliet gough (@juliet_gough) reported from Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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siege (@siegeism) reported from London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Robert Frame (@hiaw61) reported from Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Kevin Newman (@KevinWNewman) reported from London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈 (@Kierbro) reported from London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Ari Gork (@arigork) reported from Barnet, England
@O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.
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Ben (@behu91) reported from Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Woody (@Borehamwoodbine) reported from Borehamwood, England
In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!
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Robert Frame (@hiaw61) reported from Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Robert Frame (@hiaw61) reported from Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hugh Toner (@scoobyhugh8) reported from Glasgow, Scotland
@O2 the service is rubbish how do I go about cancelling the contract
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NH1000 💙 (@nickh1000) reported
@O2 No problem. Will look out on the 2nd, thanks.
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superpowered (@SophG_) reported
@O2 hi, been waiting over a week for the tech team to fix my account so that I can login
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Terry B (@terrybutler4) reported
Forgot about how terrible the Internet is on @o2 when using mobile data.. Change of provider is required.
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SkepticalClassics (@MahlerRehab) reported
First rubbish service from @VodafoneUK Now an unsolicited phone call from @O2 which was both baffling and quite unnerving. The caller got my name wrong & didn’t tell me why they were calling. When challenged they quoted extensively regarding my activity on the company’s website.
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Jenny Foster (@JennyFo09309884) reported
@O2 Not helpful I’m afraid. The data issues need to be sorted or I’m going with another provider
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Brian (@TheBadSnail) reported
@EE I live in London and never had a problem with @O2 network spot on
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Beccy Dresden (@dresdeb) reported
Meanwhile I'm amazed these tweets are posting at all, as I currently have H+ mobile network service from @O2, not unusual because apparently I live over a technological hellmouth. FML.
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ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878 (@lestereverton80) reported
@O2 can you help me please
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Graham Sturgeon (@grahamsturgeon) reported
@Nigel_95 @O2 Have you tried registering with the telephone preference service and blocking each number that calls you on your mobile?