O2

O2 Outage Report in Hemel Hempstead, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hemel Hempstead, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hemel Hempstead, Hertfordshire, England 07/26/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hemel Hempstead, Hertfordshire, England

The most recent O2 outage reports came from the following cities: London, Luton, Stevenage, St Albans, Barnet, Radlett, Chesham, Finchley, Watford and Bushey.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLuton Phone
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomStevenage Phone
United KingdomStevenage Phone

Community Discussion

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O2 Issues Reports Near Hemel Hempstead, England

Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:

  • IanPike https://techhub.social/@ianpike 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IanPike) reported from London, England

    @O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.

  • juliet_gough Juliet MacKenzie Gough (@juliet_gough) reported from London, England

    @O2 can I use my phone in Israel? I’m pay monthly customer.

  • marcwhufc marc foley ⚒ (@marcwhufc) reported from Mill Hill East, England

    @O2 you doing any work around N11 London as my signal has just vanished 😩

  • Shaneyfirkins96 Shane (@Shaneyfirkins96) reported from London, England

    Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked

  • PieFaceMark mark (@PieFaceMark) reported from London Colney, England

    @O2 hello. I have just moved over to O2 and am considering buying a phone from the company Oneplus. I have read that Oneplus phones don't work with the O2 5g network, is this correct? I don't want to buy the phone then realise I can't receive 5g. Thanks in advance

  • Pretty_Gorge A dollop of kindness (@Pretty_Gorge) reported from London Colney, England

    @O2 on your live chat for 15mins about fraudulent activity on my mobile account. Can someone help?!?!?!

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.

  • MANLIKENAIJA NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England

    £105.03 A MONTH AND FOR THE LAST 6 MONTHS NO NETWORK !!! @O2 DO BETTER

  • MANLIKENAIJA NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England

    @O2 worst bloody network on the planet 6 FREAKING MONTHS I HAVE NOT BEEN ABLE TO USE MY PHONELINE DIE TO A MAST PROBLEM AND I AM STILL FORCED TO PAY FOR IT AND THEN HAVE TO PAY FOR ANOTHER NETWORK SIM JUST TO STAY AFLOAT KMT NEVER AGAIN

  • ksjsowhat fiono (@ksjsowhat) reported from Barnet, England

    @O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • gadgetgem Gem (@gadgetgem) reported from Barnet, England

    Missed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from London Colney, England

    Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.

  • cove123 mark nicolson (@cove123) reported from Welwyn Garden City, England

    @O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor

  • davidluxton99 David Luxton (@davidluxton99) reported from London Colney, England

    Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order

  • CCTVinCare 💜💚Care Campaign For The Vulnerable💚💜 (@CCTVinCare) reported from Gerrards Cross, England

    @O2 amazing customer service experience on your 202 called MARCO. 🙏

  • susancatton1955 Susan Catton (@susancatton1955) reported from Amersham, England

    @keelokeelo @O2 I have the same issue and have just spoke to Customer Services who were unable to give me any explanation!!!

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Quantum_android Rob (@Quantum_android) reported

    @O2 So, I'm trying to sign in to my o2 account to pay a bill for a product. Can't do that unless I sign up for ANOTHER account with VMO2. Can't sign up for VMO2 as I do not have an o2 phone number. Also can't link my virgin account as I don't have the account number.

  • ndrewskinner Andrew Skinner (@ndrewskinner) reported

    @virginmedia @O2 @DisneyPlus what a shambles. Can’t access O2 app to manage my Disney acct, VM no idea why, O2 say app is down as last week’s update to merge it with VM has gone wrong, so wait till it’s fixed. O2 can’t help either as their access is also down #itsm #customercomms

  • AlunOwen6 Alun Owen - (@AlunOwen6) reported

    @O2 your mobile service across the country is at best, patchy. Shocking considering how much you charge monthly customers

  • VenningBellasis Venning Bellasis (@VenningBellasis) reported

    @O2 I am not able to receive any text messages from anyone on the EE network. This is the second time it's happened. Is there anything you can do?

  • BlackburnJulian Julian Blackburn (@BlackburnJulian) reported

    @O2 what on earth have you done to your App. Absolutely useless since you are now virgin O2. Never had issues accessing the app but now being asked to verify my email address and can then not get in with the verification. Awful!!!! Ditch Virgin and go back to what you had!!!

  • siany321 Sian (@siany321) reported

    @O2 hi, I'm on a pay monthly contract with Europe included. My data isn't working in Croatia- can you help please ?

  • DHammy1971 DHammy1971 (@DHammy1971) reported

    @BedsGooner @virginmedia @O2 Feel your pain. Yesterday both my O2 and Virginmedia accounts were hacked. O2 were terrible and could have avoided lots of it from my first call, but almost ignored me then it got really bad, as people had access to my account.

  • IainCathro Iain Cathro (@IainCathro) reported

    @O2 why are we paying for a service and you cannot even speak to a human when something goes wrong? Surely when I contract with a Company I’m contracting to be able to speak to a human being ?

  • BedsGooner Steve Wright (@BedsGooner) reported

    @virginmedia @O2 why is it so hard to link my O2 acc to my Virginmedia acc? Get to the "we've sent the code" page but no code has arrived. About 90 mins now even resend not sending code. Just want to ccess my O2 acc. O2 customer services were useless...

  • KarenRob66 Karen Robson (@KarenRob66) reported

    @O2 totally been lied to, promised a refund never happened, promised a call back never happened rang again and promised a refund again. Customer service is rubbish, It's about the customer not the AHT. 1 call resolution. Get it right first time. So will be calling today 😡😡😡