O2 Outage Report in Hemel Hempstead, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Hemel Hempstead, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Barnet, St Albans, Hemel Hempstead and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Barnet |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
TV |
Community Discussion
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O2 Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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Matthew J
(@EmJen81) reported
from
Dunstable, England
@O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.
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Lexi Beqiri
(@lexibeqiri) reported
from
Barnet, England
@O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!
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Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Shan Wilson
(@ShanWilson_) reported
from
Hemel Hempstead, England
@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
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Woody
(@Borehamwoodbine) reported
from
Borehamwood, England
In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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Geoff Adams-Spink
(@GAdams_Spink) reported
from
Harrow Weald, England
So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.
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Lord Shaun O’Brien
(@lordshaun_) reported
from
St Albans, England
@O2 customer services truly are as much use as an ashtray on a motorbike.
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Elaine Sheppard
(@ElaineHenesy1) reported
from
Watford, England
@O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)
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julie virgo
(@julie_virgo1) reported
from
Croxley Green, England
@O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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Phil Turner
(@philter66) reported
from
Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
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Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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Lordmvarder
(@IanBottomer) reported
from
Aston Clinton, England
@O2 I have just started 2 contracts with you & have 2 more to start in 2022 & I am finding the online interface and lack of contact with a customer service agent very frustrating. I have a PAC code to move an old number over, I can’t do it online or talk to anyone. HELP PLEASE!
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Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emily Drew
(@_EmilyDrew) reported
@O2 since yesterday I have had absolutely no signal or data available. No idea why - please can someone look into this for me
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Karen G
(@TriDorisimo) reported
@O2 hi I DMd you yesterday asking a question - any chance I can get a reply (website automated and community support could not help!) thank you
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Alice Byers
(@rococ0) reported
@Bathestard @O2 Did you get any help with this? Ticketmaster page for Glasgow says there is o2 priority presale but I can’t see it on app either!
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ᖇOᑎᑎIᕮ ᗷᑌᖇᑎS
(@RonnieBurns7) reported
@davymcc1987 @O2 Im considering the same mate. Have never been with another network but its driving us nuts too. Happening to all our friends/family too so its not a one off isolated incident.
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Jon Brigdale
(@jonbrigdale) reported
@o2 @GreggsOfficial free coffee code not working, sort it out please!
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Ted Sanders
(@tedsanders53) reported
@bryony_xxx @O2 @GreggsOfficial Greggs and O2 either don’t want to make this issue public or don’t know what the problem is. Something is wrong with the scanners in Greggs which is preventing them being able to accept the o2 codes (presumably they are refusing to type the codes in). Perhaps try being honest??
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Rach
(@aitch_R_aitch) reported
@o2 how can it say 5g plus no data connection? I'm at the address in SE London again today-a week after I first contacted you-and the issue is the same! Yet you refuse to refund me any of my bill for the days I cannot use your service! #badservice #DontUseO2ifYouLiveinSELondon 🤬
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Paul
(@itspaulactually) reported
@jibbajabbasteve @O2 Let me guess, you've got 4G/5G yet can't connect to the internet at all? Had this issue for months and they gave me spiel about the masts. It's a nationwide issue, especially in built up places. In the end they agreed to tear my contract and let me leave thankfully.
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Paul Pugsley
(@PaulPugsley) reported
@O2 and on the fourth day still waiting for the SIM card to be activated due to “technical” problems shame have a new phone and unable to use because of not knowing what there doing. Already messaged for assistance but takes forever to get a reply. Not good enough.
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Lor
(@drlajama89) reported
@O2 A minute? I’ve been waiting months for my signal to arrive ….