O2 Outage Report in Hemel Hempstead, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Hemel Hempstead, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Bushey, Leighton Buzzard, St Albans, Watford, Luton, Radlett, Berkhamsted, Dunstable, Finchley, Amersham, Colindale, Barnet, Hemel Hempstead and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| Bushey |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
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O2 Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Ari Gork
(@arigork) reported
from
Barnet, England
@EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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abena
(@itsnadine_) reported
from
Harrow Weald, England
@O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help
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Emma Trainis
(@emmatrainis) reported
from
Shenley, England
@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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John Webb
(@JohnDWebb) reported
from
London Colney, England
@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Alison Burns 💃🏻💋
(@AlisonBurnsy) reported
from
Borehamwood, England
@O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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★εηηιs_έĻ♥#Londonite
(@Ennis_El) reported
@Ofcom never again! @O2's been good at offering sweetners to subscriptions such as @DisneyPlus+; it's quick to set up and had taken me over an hour going round the site trying to cancel it, seems like a surreptitious con to me, plus a 45min wait to talk to someone #TechTIPs101™
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Stephen Szmidt
(@sszmidt199) reported
@O2 2/2 The delay and the long waiting times to speak to Customer services are unacceptable, so within the 14 day cooling off period we have both cancelled out contract with you. Very disappointing and a waste of our time. 😡
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Andy 🇬🇧🇸🇽
(@swindonseagull) reported
@O2 why is it so hard to get a mobile number ported from Virgin ? I have the PAC code and order numbers but the call ‘agent’ won’t help..
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BigYin
(@badassscotsman) reported
@thecorf @O2 It's a total joke now... And still they still do nothing to sort the constant repeated problem's
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Ian Williams
(@IanTheOracle) reported
Hey @virginmedia why, why, WHY can @o2 not port my number from VIRGIN to O2? I have had 2 attempts based on dates given to me and yer here we still are! A Virgin Mobile number to O2 sim..... come on! Lots of unhappy customer reviews on the web too. HELP!
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Anna Goodwin
(@AnnaGoodwin6) reported
@O2 when will the issues be fixed in my area? Can’t leave the house! Nothing works unless I’m on wifi!
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invisible me 💙
(@5uk1e) reported
@O2 just now who said he can't process the deal either. After 24 years of being with you I must say customer service is seriously lacklustre. It used to be amazing. Please don't make me switch to EE
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Rob Gordon
(@iRobG) reported
@O2 I can't wait to get out of contract. Most useless Internet service I have ever experienced.
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Stephen Szmidt
(@sszmidt199) reported
@O2 I have not got or tried the app. Next a more serious issue is that my wife and my number was supposed to port over from Virgin to O2 today (27th) between 06.00 to 18.00 hours. It is now after the latest time I was told this would happen and neither number is working!😡
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sammie
(@xxxsammiexxxxx) reported
@O2 please can you help I’ve been trying to call been on hold for 30mins still no answer I’ve already been cut off once. #help