O2 Outage Report in Hemel Hempstead, Hertfordshire, England

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The latest reports from users having issues in Hemel Hempstead come from postal codes HP2.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hemel Hempstead, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hemel Hempstead, Hertfordshire, England 04/14/2024 22:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hemel Hempstead, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Pinner, Luton, London, Hatfield, Bushey, Watford, Leighton Buzzard, Mill Hill, Hemel Hempstead, Stevenage, St Albans, Welwyn Garden City, Rickmansworth, Finchley and Dunstable.

Loading map, please wait...
City Problem Type Report Time
United KingdomPinner E-mail
United KingdomLuton Phone
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomHatfield Phone

Community Discussion

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O2 Issues Reports Near Hemel Hempstead, England

Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:

  • CCTVinCare 💜💚Care Campaign For The Vulnerable💚💜 (@CCTVinCare) reported from Gerrards Cross, England

    @O2 amazing customer service experience on your 202 called MARCO. 🙏

  • misswotless1 Miss Wotless (@misswotless1) reported from London Colney, England

    Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back

  • garywebbTHFC Gary Webb (@garywebbTHFC) reported from St. Stephen, England

    1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from London Colney, England

    Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.

  • MattGauntlett Matt Gauntlett (@MattGauntlett) reported from Watford, England

    @O2 I need help ASAP please

  • torgo Daniel Appelquist (@torgo) reported from London Colney, England

    Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.

  • The_United_Lion Stephen ☘️🦁🐝 (@The_United_Lion) reported from Chesham Bois, England

    Hey @O2 is there any way of claiming some money back as we’re into a second week of service disruption due to the works going on in HP5. I’ve had little to no text/voice access unless connected to my home (or public) WiFi for the best part of 5/6 days now.

  • timnisbet tim nisbet (@timnisbet) reported from Hazlemere, England

    I tell you this country is going to hell in a hand cart I don’t think there is one company who gives a **** about anybody. First it was @British_Airways now @O2 tried for 4 hours to transfer my phone promised a call back and guess what sweet ***** Adam #serviceisdead

  • ashley_leggett Ashley Leggett (@ashley_leggett) reported from London Colney, England

    @O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria

  • timnisbet tim nisbet (@timnisbet) reported from Hazlemere, England

    The is very cathartic after 25 years with @O2 I’ve left for @VodafoneGroup the o2 customer care and support is utterly woeful. And having given them so many chances I’ve had enough, so over to you vodaphone can you step up

  • Stasisesque Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • susancatton1955 Susan Catton (@susancatton1955) reported from Amersham, England

    @keelokeelo @O2 I have the same issue and have just spoke to Customer Services who were unable to give me any explanation!!!

  • lordshaun_ Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported from London Colney, England

    The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • Palouisea UnhappyHoopla (@Palouisea) reported from Shenley, England

    @VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • cove123 mark nicolson (@cove123) reported from Welwyn Garden City, England

    @O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor

  • davidluxton99 David Luxton (@davidluxton99) reported from London Colney, England

    Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order

  • gadgetgem Gem (@gadgetgem) reported from Barnet, England

    Missed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast

  • garywebbTHFC Gary Webb (@garywebbTHFC) reported from St. Stephen, England

    2/2 @O2 promise to call you back, but as yet nothing, they promise to escalate to a manager, but surprise they don’t call you back either, their Twitter also ignores your serious concerns.Think seriously before choosing @o2 if there’s an issue THEY don’t seem to care! @VMO2News

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JKV101 JKP (@JKV101) reported

    @O2 I won a Guinness prize from the O2 priority draw a month ago and I never received it.

  • CharoliviaD Charlotte (@CharoliviaD) reported

    @O2 hey how do I find out my customer number I’m trying to log in to upgrade and I don’t know what it is and it’s not accepting my debt card Info

  • jean1eng Jean Engelbrecht (@jean1eng) reported

    @O2 Terrible customer service from O2!! They will not refund me for there error!!

  • alison_mac86 Alison 💙 (@alison_mac86) reported

    Absolutely disgusting service from @O2. Changed my carrier to them so husband & I could share data, had it confirmed by chat transcript it had been applied, now being told that doesn't exist & if we complain to @Ofcom they won't change the plan to give more data at our expense.

  • Pilgrimrich James Richards (@Pilgrimrich) reported

    @O2 come on o2, this service is a shambles.

  • waynebeadle Wayne Beadle (@waynebeadle) reported

    @O2 Having an ongoing issue with #O2Recycle unable to log into my account screen just wirling - Can't track and no email updates even though royal mail tracking confirms delivery

  • Scampdoodles Dee . (@Scampdoodles) reported

    @victoriamscott @O2 That's terrible ! @O2 you should be ashamed of yourselves !!!

  • spellitoutt sym🌈 (@spellitoutt) reported

    Got my phone contract changed with @O2 from a £31 something airtime bill to £12 weeks ago & everything was confirmed (they said it might be £15 rather than £12 cause I have to pay the 4 days I used which was cool) SO WHY ******** HAVE I BEEN CHARGED £32.02?? I now have no money🙃

  • DavidHarperTV David Harper (@DavidHarperTV) reported

    @mark_ant @O2 Hi Mark, the mobile WiFi replacement isn’t working very well. Intermittent service (last one worked fine) Does the box need replacing? Cheers D

  • HollzRutherford HollyR (@HollzRutherford) reported

    @o2 Ridiculous service from O2. Been trying to pay my payment plan and need to speak to an actual person. Not an automated machine.