O2 Outage Report in Radlett, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Radlett, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Radlett, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Hackney, City of London, London, Harringay, Ealing, St Albans, Camden Town and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| City of London |
Internet | |
| Hackney |
Phone | |
| London |
Internet | |
| City of London |
Phone | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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John Webb
(@JohnDWebb) reported
from
London Colney, England
@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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Ayden Wilson
(@aydenwilsonHE) reported
from
Hackney, England
Anyone else lost @O2 signal?
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Raf
(@Mr_Rafal) reported
from
Hackney, England
Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Claudia Simms Abram
(@Claudiasabram) reported
from
Islington, England
@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jul
(@gobaith) reported
Sort it out @O2. Can’t log in on website or app. Keep getting sent links to verify email. Going around in circles. Ridiculously bad
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Jonny Reeves
(@6Rangiku9) reported
@O2 i have a problem with my network on samsung galaxy s22 ultra, I cannot receive or make calls or texts and i have no data connection on my Unlimited eSIM. I CAN'T request help from O2 as i can't call via 202 or any other number as it just drops the call instantly. It started 18th November 2025 early morning. Please can you help me reset my eSIM or check provisions are set up on my account for 4G/5G as my eSIM is constantly connected to WCDMA (900).
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Jonny Reeves
(@6Rangiku9) reported
@O2 i have a problem with my network on samsung galaxy s22 ultra, I cannot receive or make calls or texts and i have no data connection on my Unlimited eSIM. I CAN'T request help from O2 as i can't call via 202 or any other number as it just drops the call instantly. It started 18th November 2025 early morning. Please can you help me reset my eSIM or check provisions are set up on my account for 4G/5G as my eSIM is constantly connected to WCDMA (900).
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Sebastian 🖤🦅
(@GunnerDee_) reported
@O2 what’s latest with the phone mast in the SW16 area ? My signal has been down all day
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Lucy Essex
(@lucyessex) reported
Counting down the days until I can leave @O2 I never get signal, I can only use WiFi at home. What is the point in paying nearly £70 a month to only use a mobile phone at home. I might as well have a landline. I work in Central London, in this day an age a phone is needed. 😡
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Wendy
(@Wendy22x) reported
@O2 Hi. I have been trying to get through by phone to cancel my contract - hold times are too long and no response via online chat. How do I cancel without having to call? I have my PAC code and have transferred my number - is that enough?
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Shez
(@sheritzy) reported
My phone has been off for 5 days, the @O2 team said they have put it through to the fraud team but they keep telling me that there is no update. They've also not stopped the sim swap from going through....wtf is going on
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Shana Hendry
(@Happyengland79) reported
@O2 the service has been on and off for weeks! Last weekend was basically unusable as you were fixing a mast that you were apparently fixing and fixed the weekend before. That also made your network unusable. Woke up to no network this morning for a while. #evidenceforombudsman
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Louise Barlow
(@loobylish) reported
@O2 why am I still waiting on delivery of my new phone, delivery update constantly saying more than 4 weeks and never changes, what’s going on?
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Wendy
(@Wendy22x) reported
@O2 Hi. I have been trying to get through by phone to cancel my contract - hold times are too long and no response via online chat. How do I cancel without having to call? I have my PAC code and have transferred my number - is that enough?