O2

O2 Outage Report in St Albans, Hertfordshire, England

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The latest reports from users having issues in St Albans come from postal codes AL1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in St Albans, Hertfordshire, England 05/05/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent O2 outage reports came from the following cities: London, Watford, Luton, Radlett, St Albans, Hornsey, Finchley, Bushey, Harringay, Tottenham and Welwyn Garden City.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomWatford Total Blackout
United KingdomLuton Phone
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • EmJen81 Matthew J (@EmJen81) reported from Dunstable, England

    @O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.

  • ChristianRad Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • LairdDourka Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • ian_slade2 Ian Slade (@ian_slade2) reported from London Colney, England

    @O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan

  • GAdams_Spink Geoff Adams-Spink (@GAdams_Spink) reported from Harrow Weald, England

    So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)

  • ShanWilson_ Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England

    @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • paul_a_lewis Paul Lewis (@paul_a_lewis) reported from Barnet, England

    @O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx

  • MarkstanYoutube Mark Stanford (@MarkstanYoutube) reported from Luton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • philter66 Phil Turner (@philter66) reported from Hatfield, England

    @O2 simply dreadful customer experience tonight -felt really let down

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • julie_virgo1 julie virgo (@julie_virgo1) reported from Croxley Green, England

    @O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲

  • ElaineHenesy1 Elaine Sheppard (@ElaineHenesy1) reported from Watford, England

    @O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • Mattoco Matt O'Connor (@Mattoco) reported from St Albans, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • lordshaun_ Lord Shaun O’Brien (@lordshaun_) reported from St Albans, England

    @O2 customer services truly are as much use as an ashtray on a motorbike.

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TheJasonB Jason B (@TheJasonB) reported

    @O2 Who cares. Terrible tv programme.

  • CantellJenny Jenny Cantell (@CantellJenny) reported

    @O2 DM sent with complaint reference numbers

  • JoDawsonLaw Joanna Dawson (@JoDawsonLaw) reported

    Absolutely disgusted by the appalling service from @O2 trying to organise new phones and contracts for my childrens birthday. Upshot is there are no phones, no birthday gifts and no doubt 2 extremely disappointed boys in the morning

  • CitizenSuburbia Citizens of Suburbia (@CitizenSuburbia) reported

    @CharlotteCGill @O2 Shamefully, they have lied to you once and maybe twice. 1st lie saying mobile coverage isn't for indoors (BS). 2nd, if the device antenna was faulty you'd have the same issue indoor & out. If you have a friend on O2 you can prove this.

  • LwtEmmaBird Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @CitizenSuburbia @CharlotteCGill @O2 Some buildings do have poor reception though. Our house is bad, and we used to have to hang out of a window to get reception. We've recently set it up to use the house WiFi though (on Android) but might depend what handset you have whether it will let you do that.

  • clairebj claire burns-jackson (@clairebj) reported

    @O2 In the area I live. Why is 5G not available in my area? The signal really is very poor it’s very frustrating.

  • TelfordMad Butty (@TelfordMad) reported

    @virginmedia I have responded to them ? Our friends @O2 are doing there best ? seriously that doesn’t help the way I feel I’ve been treated.

  • CharlotteCGill Charlotte Gill (@CharlotteCGill) reported

    @LaveenLadharam @O2 no, it doesn't work :(

  • Burte1981 Simon Burtenshaw (@Burte1981) reported

    @O2 I've sent a DM.....ill await to 2pm and if not resolve, I will continue with tweets, press, ceo contact and financial ombudsman and everything else I can do. This really is just not acceptable at all. One very very unhappy customer

  • McNjeri McNjeri (@McNjeri) reported

    @O2 I am travelling to the UK soon and need to reactivate my PAYG line. Can't find an option on Live Chat on the website. Can you please help?