O2

O2 Outage Report in St Albans, Hertfordshire, England

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The latest reports from users having issues in St Albans come from postal codes AL1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in St Albans, Hertfordshire, England 08/05/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Hendon, Harringay, London, Luton, Stevenage, St Albans, Barnet, Radlett, Enfield Town, Tottenham, Chesham, Finchley, Watford, Wood Green and Bushey.

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City Problem Type Report Time
United KingdomHendon Phone
United KingdomHarringay Internet
United KingdomLondon E-mail
United KingdomLondon Total Blackout
United KingdomHarringay Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.

  • lordshaun_ Lord Shaun O’Brien (@lordshaun_) reported from St Albans, England

    @O2 customer services truly are as much use as an ashtray on a motorbike.

  • julie_virgo1 julie virgo (@julie_virgo1) reported from Croxley Green, England

    @O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • Borehamwoodbine Woody (@Borehamwoodbine) reported from Borehamwood, England

    In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!

  • behu91 Ben (@behu91) reported from Hemel Hempstead, England

    @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

  • philter66 Phil Turner (@philter66) reported from Hatfield, England

    @O2 simply dreadful customer experience tonight -felt really let down

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • ShanWilson_ Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England

    @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

  • emmatrainis Emma Trainis (@emmatrainis) reported from Shenley, England

    @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

  • GAdams_Spink Geoff Adams-Spink (@GAdams_Spink) reported from Harrow Weald, England

    So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.

  • JanGoodeve Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • EmJen81 Matthew J (@EmJen81) reported from Dunstable, England

    @O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.

  • lexibeqiri Lexi Beqiri (@lexibeqiri) reported from Barnet, England

    @O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • squarewheels_ Richard Griffin 💙 (@squarewheels_) reported

    @o2 I’ve been on a contract sim-only deal with you for 10 years. I am having trouble upgrading my sim tariff. I rang but was given some disappointing prices, and your website gives *much worse* prices for Upgrade compared to buying new. Seeking 20GB for £12/m, 12m contract…

  • Lynette_C Lynette Cone (@Lynette_C) reported

    @O2 Why do you make it so hard to cancel a contract? The phone isn't mine (but I'm paying the bill) so I can't 'ring from my O2 number' and there doesn't appear to be any other way to do this online.

  • angiebean1983 angiebean1983 (@angiebean1983) reported

    @o2 once again E11 is without network you have a cheek to cut off peoples phone if they are a week late but you can’t provide a decent service

  • tobias_richards Tobias Richards (@tobias_richards) reported

    @O2 your fraud & security / customer service is shocking. Sep 2nd - email reply from Eleanor in the Fraud team saying I’d have a reply in 10 working days. It’s now January and still nothing. Seem to be fine trying to bill me though (I never took out a phone contract with O2)

  • rayrachyray Rachel (@rayrachyray) reported

    @O2 help, nothing on my phone will load when I’m not connected to WiFi despite Mobile Data being turned on. Can you help?

  • AarontheManc Aaron Fletcher 🐝 (@AarontheManc) reported

    Words cannot describe how much I despise @O2. They’re utterly ******* USELESS. Worst signal, worst customer service and no matter how much they mess up they’ll cut you off and make out like it’s your fault because you don’t have unlimited resources to bail them out.

  • lydwray Lynda Mason (@lydwray) reported

    There’s a new phone mast half a mile from my house. So why does the whole area still have no usable signal? @O2

  • GenyVx Geny 💞 (@GenyVx) reported

    @virginmedia @O2 which one of you are completely incompetent?? Neither of you seem to be contactable for complaints and clearly your ‘agents’ aren’t equipped to help!!

  • AnnNewm31703532 Ann Newman (@AnnNewm31703532) reported

    @O2 I have reported it over and over. Just keep getting same. Network is good. But no one here has signal. Have to drive two miles for signal. Not apt for consultation from hospital

  • Sitko_Soprano Julia Sitkovetsky (@Sitko_Soprano) reported

    And with that I say farewell to @VodafoneUK and hello to @O2 - I’ve been a Vodafone customer for many years, but the reintroduction of roaming was too much. Plus at o2 I get a better phone for a cheaper rate. So yeah. Byeeeee!!!!