O2 Outage Report in St Albans, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Bushey, London, Colindale, Luton, Harringay, Wood Green, Edmonton, Enfield Town, North Finchley, Tottenham, Finchley, Harrow, Radlett, Edgware and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 Bushey |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Colindale |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Emma Trainis
(@emmatrainis) reported
from
Shenley, England
@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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Ari Gork
(@arigork) reported
from
Barnet, England
@EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?
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Phil Turner
(@philter66) reported
from
Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Tottenham, England
@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Lexi Beqiri
(@lexibeqiri) reported
from
Barnet, England
@O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!
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Woody
(@Borehamwoodbine) reported
from
Borehamwood, England
In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.
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John Webb
(@JohnDWebb) reported
from
London Colney, England
@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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chlo
(@ChlolauchlanXX) reported
Can you tell me why when I’ve got full bars and 4g my phone is that slow it’d be faster sending messages via pigeon @O2
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Ishita Ranjan
(@ishtweets_) reported
@O2 I've followed up on DM. I did manage to speak to you in the end, and experienced some truly appalling customer service.
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Mrs Summers-O’Brien
(@PoliticsPageUK) reported
Phoned @O2 to upgrade my data allowance as @virginmedia are unreliable and live lessons are interrupted due to poor service. @O2 gifted me extra data as a good will gesture to help me continue to teach live lessons. #greatcustomerservice #supportingteachers #supportingstudents
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Aba Waine
(@mamawaine) reported
@O2 your automated service is still hanging up when I try to report my faulty phone! Awful customer service.
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DeadSlowResults
(@printiprinter) reported
@O2 funnily enough i cant DM you, because to DM someone who doesn't follow you seems to require a code to be sent by SMS to your phone. And as I dont have any signal and am not receiving SMS either.
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Louise 🦩
(@Buffalou73) reported
@disneyplus @O2 Hi can you tell me how to cancel my free 6-month subscription to Disney Plus which I got through O2? Thanks.
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Ninu Kaur Patel
(@Ninu_Kaur) reported
@MarkEvansO2 32 hours & my esim swap still not working. Been on phone to @O2 explaining I need my sim working or at least my calls diverted to another number. Not one person helpful to try & understand the urgency due to being vulnerable & needing to be contacted for healthcare
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Ryan Jones
(@RyanJon08627752) reported
@O2 tried ringing to cancel contract and got cut off 10 times this morning without been able to speak to anybody
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DeadSlowResults
(@printiprinter) reported
@O2 not had phone signal for over a month, you are aware of a local problem. Cant ring customer service because I have no signal. Luckily your bills keep getting through.
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Cameron
(@BackwardsMac) reported
@me_n_my_monkey @O2 Did you ever get a solution? I'm having the exact same problem at the moment, need a pac code, not receiving texts!!