O2

O2 Outage Report in St Albans, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in St Albans, Hertfordshire, England 08/28/2025 18:00

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent O2 outage reports came from the following cities: London, Barnet, Dunstable, Bushey, Hendon, Harringay, Luton, Stevenage, St Albans, Radlett, Enfield Town, Tottenham, Chesham, Finchley and Watford.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomBarnet Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomDunstable Phone

Community Discussion

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O2 Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • EmJen81 Matthew J (@EmJen81) reported from Dunstable, England

    @O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.

  • ChristianRad Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • ian_slade2 Ian Slade (@ian_slade2) reported from London Colney, England

    @O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan

  • CalvinLaurenson Calvin Laurenson (@CalvinLaurenson) reported from London Colney, England

    @O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting

  • johndpmc none of your business (@johndpmc) reported from Luton, England

    @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

  • a1_nos A1NOS (@a1_nos) reported from Hemel Hempstead, England

    Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌

  • julie_virgo1 julie virgo (@julie_virgo1) reported from Croxley Green, England

    @O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲

  • ElaineHenesy1 Elaine Sheppard (@ElaineHenesy1) reported from Watford, England

    @O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud

  • paul_a_lewis Paul Lewis (@paul_a_lewis) reported from Barnet, England

    @O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx

  • JoshBates Josh (@JoshBates) reported from London Colney, England

    @O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x

  • Mattoco Matt O'Connor (@Mattoco) reported from St Albans, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • GAdams_Spink Geoff Adams-Spink (@GAdams_Spink) reported from Harrow Weald, England

    So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?

  • ShanWilson_ Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England

    @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

  • lordshaun_ Lord Shaun O’Brien (@lordshaun_) reported from St Albans, England

    @O2 customer services truly are as much use as an ashtray on a motorbike.

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • LairdDourka Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • MarkstanYoutube Mark Stanford (@MarkstanYoutube) reported from Luton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahbb1 Sarah BB (@sarahbb1) reported

    @EstjamesC @O2 Sadly not my experience. Just want them never to cut me off when I travel but clearly asking the impossible - despite paying hundreds a month...

  • Gwam007 Gwamzy (@Gwam007) reported

    @O2 customer service. Very poor response

  • _neyneyy NO.1 (@_neyneyy) reported

    @O2 My mobile network. No signal no nothing when I’m outside but as soon as I’m in my house. Viola.

  • adam_peat adam peat (@adam_peat) reported

    @O2 big shoutout to o2 for ripping down the mast near my home, not telling anyone, leaving people to suffer while they "talk to local authorities" and still expect people to pay full price for a service they are not currently providing

  • Tytthaspis16 (((bugs))) xo (@Tytthaspis16) reported

    @Rachyfarrimond @O2 I had the same Issue today trying to get sent a replacement sim card and got absolutely nowhere after 1.5 hours

  • PCgonemad1066 me (@PCgonemad1066) reported

    @O2 Well I pay my bills on time and I upgraded in November. I spoke to customer services now and they don’t why they’re calling me either. The automated service annoyed me. Grrr see that’s why I don’t talk to you and do it once a year. The less I call means you have great service!

  • StevieMcB77 Stevie McBeth (@StevieMcB77) reported

    @O2 nice of you to cut my phone service and not calling to simply ask to update our CC. A text would have been nice to warn us! Now from 5 handsets we are down to only having 2 with you and I will be entering a complaint as you left a vulnerable person with no means of contact!

  • TarynRMT Taryn Diven (@TarynRMT) reported

    @O2 @Clamfather Start by fixing your masts. That's 7 weeks without a signal now. Credit to @EE for providing me with an excellent signal that my husband uses to call O2 to hear their lies, false promises, and catch phrases such as, "We can't guarantee a fault free service."

  • DavidSm12327782 David Smith (@DavidSm12327782) reported

    @O2 @OakNational I would advise against any sort of business with O2, they have just the worst customer service ever. They refuse to engage with customers on the phone or by email, any issues they just don't care about and pass you from pillar to post but nobody will own a problem to completion.

  • MarinaMacTavish Marina MacTavish (@MarinaMacTavish) reported

    @O2 hi I'm having issues with my data when outside. I can only connect to the internet via WiFi