O2

O2 Outage Report in St Albans, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in St Albans, Hertfordshire, England 10/29/2025 11:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent O2 outage reports came from the following cities: London, Barnet, Chesham, Stevenage, Luton and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomBarnet Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • cove123 mark nicolson (@cove123) reported from Welwyn Garden City, England

    @O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor

  • Pretty_Gorge A dollop of kindness (@Pretty_Gorge) reported from London Colney, England

    @O2 on your live chat for 15mins about fraudulent activity on my mobile account. Can someone help?!?!?!

  • MANLIKENAIJA NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England

    @O2 worst bloody network on the planet 6 FREAKING MONTHS I HAVE NOT BEEN ABLE TO USE MY PHONELINE DIE TO A MAST PROBLEM AND I AM STILL FORCED TO PAY FOR IT AND THEN HAVE TO PAY FOR ANOTHER NETWORK SIM JUST TO STAY AFLOAT KMT NEVER AGAIN

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • davidluxton99 David Luxton (@davidluxton99) reported from London Colney, England

    Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order

  • lordshaun_ Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported from London Colney, England

    The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.

  • MattGauntlett Matt Gauntlett (@MattGauntlett) reported from Watford, England

    @O2 I need help ASAP please

  • CCTVinCare 💜💚Care Campaign For The Vulnerable💚💜 (@CCTVinCare) reported from Gerrards Cross, England

    @O2 amazing customer service experience on your 202 called MARCO. 🙏

  • ksjsowhat fiono (@ksjsowhat) reported from Barnet, England

    @O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?

  • PieFaceMark mark (@PieFaceMark) reported from London Colney, England

    @O2 hello. I have just moved over to O2 and am considering buying a phone from the company Oneplus. I have read that Oneplus phones don't work with the O2 5g network, is this correct? I don't want to buy the phone then realise I can't receive 5g. Thanks in advance

  • gadgetgem Gem (@gadgetgem) reported from Barnet, England

    Missed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast

  • torgo Daniel Appelquist (@torgo) reported from London Colney, England

    Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from London Colney, England

    Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked

  • garywebbTHFC Gary Webb (@garywebbTHFC) reported from St. Stephen, England

    1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont

  • garywebbTHFC Gary Webb (@garywebbTHFC) reported from St. Stephen, England

    2/2 @O2 promise to call you back, but as yet nothing, they promise to escalate to a manager, but surprise they don’t call you back either, their Twitter also ignores your serious concerns.Think seriously before choosing @o2 if there’s an issue THEY don’t seem to care! @VMO2News

  • MANLIKENAIJA NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England

    £105.03 A MONTH AND FOR THE LAST 6 MONTHS NO NETWORK !!! @O2 DO BETTER

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • cic4trize1 R3N (@cic4trize1) reported

    @O2 i ordered an iPad and an Apple pencil yesterday morning, i have now changed my mind about it and would like to cancel. The order is still in the credit checking process and i was wondering if i would be able to cancel it now or if i need to wait before i can cancel?

  • mrgavinashby Gavin Ashby (@mrgavinashby) reported

    @O2 really poor service in the e16 royal docks area over the last few days, is there any reasons why this is happening

  • brianlmerritt Brian L Merritt🏖️🎷🤖 (@brianlmerritt) reported

    @O2 I bought my pixel watch from Google. Your page says I can buy one from you, but I didn't. My wife bought her Apple Watch from Apple. Are you saying you only support Apple purchases but not Google watch purchases? Not trying to cause grief, just to buy O2 LTE for Pixel 3 watch.

  • setmedicUK Paul Scott (@setmedicUK) reported

    @O2 surely has to be the worst network provider in the UK .. how on earth can you be 5 miles from a city centre with no reception .. absolute joke!! Time for a change #O2

  • NigeTomo65 Nige Tomo (@NigeTomo65) reported

    @O2 little or No Service 4g & 5g LA9-4RU For 3 days now when will this be fixed ❓

  • hainsey76 Hainesey (@hainsey76) reported

    . @O2 you can expect an uptick in customers leaving @ThreeUK today. I've been with them over 20 years and had enough. Appalling network connectivity in the last year and no compensation, just higher charges @ThreeUKSupport

  • Eb_Merc_Boy69 GrumpyBenovski.. (he/porkie)... (@Eb_Merc_Boy69) reported

    @neilsta84 I'd love to know too, as @O2 has progressively getting worse... they never except responsibility pass buck all time..

  • speelingmstake Freya (@speelingmstake) reported

    @O2 Well you're going to need to. You can't just say 'well I guess the phone we sold you doesn't work' and leave it there. I've just come FROM the store. There's nothing they can give me there - or they would have already. Speak to someone else who knows how to set up an esim.

  • ThomsAdrian Adrian (not on Netflix) Thoms (@ThomsAdrian) reported

    @O2 Why is there practically no usable mobile data at Telford Services on the M54? Phone-based navigation doesn’t work so one is tempted to use the phone while on the move to reset a destination. Inconvenient also for those who need an app for EV charging. Please do your own measurements to verify and then FIX IT.

  • ChezObrien chez (@ChezObrien) reported

    Sort your fkin dog **** signal out @o2