O2 Outage Report in St Albans, Hertfordshire, England
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The latest reports from users having issues in St Albans come from postal codes AL3.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Hemel Hempstead, Welwyn Garden City, St Albans, Enfield Town and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| Hemel Hempstead |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Welwyn Garden City |
Community Discussion
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O2 Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@O2 when are u gonna fix the blooming mast in edgware it's been days without signal
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Gianluigi PAGHI
(@Gigiryche) reported
from
Harrow Weald, England
Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
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AFCAMDEN
(@AFCAMDEN) reported
from
London Colney, England
@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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abena
(@itsnadine_) reported
from
Harrow Weald, England
@O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Alison Burns 💃🏻💋
(@AlisonBurnsy) reported
from
Borehamwood, England
@O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
@O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you
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Addictive Colors
(@AddictiveColors) reported
from
London Colney, England
@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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BrianJThompson8
(@BrianJThompson8) reported
from
Barnet, England
@ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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marc foley ⚒
(@marcwhufc) reported
from
Barnet, England
@o2 your service has been shocking nearly 2 weeks and my daughters Apple Watch for Xmas not here. Now by all accounts best to start the order again as will be quicker and wait a week for deposit to be put back in my account 🤬 look at your dm’s I’m in them 2 replies so far 🙄
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marc foley ⚒
(@marcwhufc) reported
from
Barnet, England
@sally290718 @O2 @02 I’m phoning them back tomorrow and doing that shit service though xx
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@O2 this is a joke my signal is pants i better get money off my bill looks like ill be saying good bye when my contract us up your a joke
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Anna Brown 🦎
(@Anna8Brown) reported
from
Northchurch, England
@O2 Sure, though I have already had two calls with your helpline. Neither were able to move this forward. Hopefully you will be able to help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Olivia Lucas
(@Olivia__Lucas__) reported
@O2 Hi how can I get my new sim activated please? I am not connected to network currently
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NHSfan
(@nh_sfan) reported
@O2 I have been waiting for 1 week for my previous number to port over to O2, this still has not happened !!!! Please contact me on what has gone wrong there is no answer on your customer service #O2
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Naz
(@Naz58081499) reported
@O2 absolutely furious at the ongoing issues I have with O2! struggling to get data around my work place with apps not loading and not being able to access my camera at home! Contacted an agent through the app who are absolutely clueless and unhelpful! & i now have no service😡
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Bryan Scott
(@lifeofbry) reported
@virginmedia 9pm tonight. That’s two whole working days. What’s your compensation policy? I’m also an @O2 customer - can you give me extra data for tethering given you’re now merged?
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Natasha Thomas
(@tasha_thomas19) reported
My current iPhone is broken, I’m eligible for a better phone with cheaper bills and guaranteed next day delivery before midnight and the @O2 @TheO2 website goes down. Smashing start to the weekend 😡😔
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egino
(@egino) reported
I’ve been with @O2 for years, they recently increased my monthly contact with no additional benefits and when I decided to move to @giffgaff, they charged me for cancelling the contract with them. Such a great way to treat your (no more) loyal customers #O2 #customerexperience
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Garry Potato
(@boboshady) reported
@wicksta @O2 @VodafoneUK "I'm joining O2 to get a better signal" isn't something you see every day.
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Gareth
(@Garethwhyatt) reported
Hey @O2 I've got no service at all - apparently an issue with a mast close to me but can expect an update by 9th August - nearly a month away. So what am I supposed to do until then?
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Anna Stavrinides
(@Mrs_Stav) reported
@O2 unimpressed with customer care. Helping 80yr old sort a new phone +move number across +STILL no luck 1 week later!!! Spoken to 4 diff advisors all saying yep should be 4 hrs, still not working. Email came last night - sorry we put it in the wrong queue. #notahappycustomer
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la_crip
(@la_crip) reported
Hello @O2 Been with you 20 plus years. Just had a message telling me I’ve just sent my first MMS message which I didn’t, plus I’m going to be charged for sending that non existent message. WTF? Should I seek a new provider?