O2

O2 Outage Report in St Albans, Hertfordshire, England

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The latest reports from users having issues in St Albans come from postal codes AL1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in St Albans, Hertfordshire, England 04/17/2024 17:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Harringay, Wood Green, Whetstone, London, Bushey, Tottenham, Watford, Luton, Colindale, Pinner, Hatfield, Golders Green, Mill Hill, Hemel Hempstead and Enfield Town.

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City Problem Type Report Time
United KingdomHarringay Internet
United KingdomWood Green Total Blackout
United KingdomWood Green Total Blackout
United KingdomWhetstone Phone
United KingdomWood Green Total Blackout
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • juliet_gough juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • bukachef Fine Chef Damilola🥰 (@bukachef) reported from Harrow Weald, England

    @O2 dm pls. I have a problem

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Tottenham, England

    @O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • JohnDWebb John Webb (@JohnDWebb) reported from London Colney, England

    @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • emmatrainis Emma Trainis (@emmatrainis) reported from Shenley, England

    @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

  • behu91 Ben (@behu91) reported from Hemel Hempstead, England

    @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

  • GoonerKJP Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ryanxnayr71 Ryan (@ryanxnayr71) reported

    @O2 I swear your sim only network is worse than 3 , roll on when I can jettison this shite contract.

  • GOODNlGHTSUS 𝖘 💎 (@GOODNlGHTSUS) reported

    @O2 right you plebs, absolutely no signal AT ALL, what’s happening?

  • darylbaxter Daryl Baxter (@darylbaxter) reported

    This is still an ongoing issue @O2 @VirginMedia - I've checked your sites for issues and it says there's no problems. I've had to go to a coffee shop to continue my work today as it's beyond frustrating.

  • Cleo_JH CleoH (@Cleo_JH) reported

    @O2 Please respond asap. Why am I getting no service overseas? Is there a roaming block on my phone and if so why? It is very inconvenient. Please contact me as soon as possible.

  • GourmetGamer91 GourmetGamer91 (@GourmetGamer91) reported

    Dear @O2 why is your network 🐶💩?

  • angetilley Angela Tilley (@angetilley) reported

    @O2 @Cleo_JH I'm also not receiving any responses to DMs and tweets - I'm in Europe and need help

  • Cleo_JH CleoH (@Cleo_JH) reported

    @O2 I am not getting ANY signal in the USA despite having the travel package for data and my roaming on?!?? I have tried turning my phone on and off multiple times. Please assist ASAP.

  • Howard_Marsh HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 No network or calls all of Glasgow and Falkirk

  • debidobs Debbie Stewart (@debidobs) reported

    @tonystottphotos @O2 Abysmal! Same for me. Dreadful customer service.

  • mrtuition frank (@mrtuition) reported

    @O2 No as I left store as they would not accept… even though it was only 0730 and I hadn’t used the code yesterday…very embarrassing and poor show from you