O2

O2 Outage Report in St Albans, Hertfordshire, England

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The latest reports from users having issues in St Albans come from postal codes AL1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in St Albans, Hertfordshire, England 07/16/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent O2 outage reports came from the following cities: London, Radlett, Luton, St Albans, Enfield Town, Tottenham, Stevenage, Chesham, Finchley, Watford, Harringay, Wood Green, Bushey, Hertford and Hornsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomRadlett Wi-fi
United KingdomLuton Phone
United KingdomSt Albans Internet
United KingdomLuton Total Blackout
United KingdomLuton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • IanPike https://techhub.social/@ianpike 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IanPike) reported from London, England

    @O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.

  • juliet_gough Juliet MacKenzie Gough (@juliet_gough) reported from London, England

    @O2 can I use my phone in Israel? I’m pay monthly customer.

  • marcwhufc marc foley ⚒ (@marcwhufc) reported from Mill Hill East, England

    @O2 you doing any work around N11 London as my signal has just vanished 😩

  • Shaneyfirkins96 Shane (@Shaneyfirkins96) reported from London, England

    Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked

  • PieFaceMark mark (@PieFaceMark) reported from London Colney, England

    @O2 hello. I have just moved over to O2 and am considering buying a phone from the company Oneplus. I have read that Oneplus phones don't work with the O2 5g network, is this correct? I don't want to buy the phone then realise I can't receive 5g. Thanks in advance

  • Pretty_Gorge A dollop of kindness (@Pretty_Gorge) reported from London Colney, England

    @O2 on your live chat for 15mins about fraudulent activity on my mobile account. Can someone help?!?!?!

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.

  • MANLIKENAIJA NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England

    £105.03 A MONTH AND FOR THE LAST 6 MONTHS NO NETWORK !!! @O2 DO BETTER

  • MANLIKENAIJA NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England

    @O2 worst bloody network on the planet 6 FREAKING MONTHS I HAVE NOT BEEN ABLE TO USE MY PHONELINE DIE TO A MAST PROBLEM AND I AM STILL FORCED TO PAY FOR IT AND THEN HAVE TO PAY FOR ANOTHER NETWORK SIM JUST TO STAY AFLOAT KMT NEVER AGAIN

  • ksjsowhat fiono (@ksjsowhat) reported from Barnet, England

    @O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • gadgetgem Gem (@gadgetgem) reported from Barnet, England

    Missed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from London Colney, England

    Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.

  • cove123 mark nicolson (@cove123) reported from Welwyn Garden City, England

    @O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor

  • davidluxton99 David Luxton (@davidluxton99) reported from London Colney, England

    Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order

  • CCTVinCare 💜💚Care Campaign For The Vulnerable💚💜 (@CCTVinCare) reported from Gerrards Cross, England

    @O2 amazing customer service experience on your 202 called MARCO. 🙏

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • lordshaun_ Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported from London Colney, England

    The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • budgie1001 KT🍒 (@budgie1001) reported

    @O2 I am being drained of data last 2 months. I have mobile data switched off on every app apart from safari & whatsapp. Is there something going on with your network that you are aware of or is there any way you can tell me whats draining the data on my account?

  • eastlondongary g (@eastlondongary) reported

    @O2 is your site down as my e sim will not insall

  • LYCOICAT Mila (@LYCOICAT) reported

    @O2 your app, website and phone and chat have been down all day. I can’t make my manual payment. Sort it out. Your network is also still down. I want to be compensated fairly and not let down by you. It’s terrible and you’ve not given any care

  • gazworrallradio Gareth Worrall (@gazworrallradio) reported from Llandudno, Wales

    2nd message which adds to my complaint so thanks means more compensation. Please advise how to make a complaint @O2

  • NicholaW79 Nichola (@NicholaW79) reported

    @O2 my mobile data and calls are down, please advise what’s happening?!

  • martinmcnally53 Martin 53 (@martinmcnally53) reported

    @O2 I’ve just told you? I have an account with O2 I don’t login ,use my thumb print,now asking for Email address passwords etc. I’ll leave for a while. Not sorted just delete account

  • caraluciaEP Cara-Lucia MacKenzie (@caraluciaEP) reported

    @O2 @rosscfc69 I’m having the same issue - the Glasgow date/venue is not showing on my priority app! @O2

  • brwnjo8 Jo Hill (@brwnjo8) reported

    Are any phone networks any good?? Moved from EE due to bad customer service and now @o2 have blocked both kids phones due to suspicious activity?! Now without phones on holiday?! It’s taken over 5 hours for @O2 to provide me with an answer?! now we have to wait a further 24hrs?!

  • JimTwh jim.twh (@JimTwh) reported

    @O2 Hi - I raised an issue last week to do with a promotional extra I received and not being able to access it. I was told my issue was handed to the Resolution Team. I’ve received a couple of emails from them, I can’t see the resolution and issue still unresolved

  • brwnjo8 Jo Hill (@brwnjo8) reported

    @O2 Pay Monthly. I am on EE and my children are on o2, I just moved them as ee service was bad and this is worse! Was on the phone for 1hr 30mins whilst walking around Split trying to enjoy my holiday! Why are their numbers blocked?!?!