O2

O2 Outage Report in Hatfield, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hatfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hatfield, Hertfordshire, England 01/02/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hatfield, Hertfordshire, England

The most recent O2 outage reports came from the following cities: St Albans, London, Hemel Hempstead, Welwyn Garden City, Enfield Town, Hertford and Waltham Cross.

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City Problem Type Report Time
United KingdomSt Albans Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomHemel Hempstead Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hatfield, England

Latest outage, problems and issue reports in Hatfield and nearby locations:

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @KateAlexa_ @O2 IT IS AWFUL

  • RaviDheer Ravi Dheer (@RaviDheer) reported from London Colney, England

    @O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @JayTaylor_93 @O2 I literally get two bars everywhere. It’s so bad. Really disappointed

  • smileyyearwood Send News!☝🏾🇧🇧 #StopTheCoup 🌹 (@smileyyearwood) reported from Harrow Weald, England

    I've decided to hang onto my @HuaweiMobileUK P30 Pro until the next gen of 5g phones. Was going to take an @O2 deal but it only shows 4g and says you'll then need to take a new chip and contract for 5G not guaranteed you'll pay the same price. A lot of 1st adopters are screwed.

  • AndrewTRIrwin Andrew Irwin (@AndrewTRIrwin) reported from London Colney, England

    @EmmaShubrook @O2 Agreed. I have no signal at all

  • CraigFamilyBlog Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, England

    Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!

  • banafshbanafsh banafsheh (@banafshbanafsh) reported from Waltham Abbey, England

    @TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned

  • Greekphotoguy Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    @LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @thebrownvixen @O2 It’s the worst

  • PaulWRamsay #HellomynameisPaul (@PaulWRamsay) reported from London Colney, England

    Really bad service from @O2, having calls from a shop to pressure into upgrades, no really clarity when calling 202 to ask what’s going on-I think I need a new network!

  • Greekphotoguy Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    Dear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.

  • WickhamofWare Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • isthatdan Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • stourdave Dave (@stourdave) reported from London Colney, England

    @O2 How did this shit happen

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @Armaanilyas2 @O2 It’s so crap!

  • AshleyLlewellyn Ashley (@AshleyLlewellyn) reported from Barnet, England

    I have before, but I keep getting told there is no issue with the mast. Or use WiFi, or get a new sim. I just want to be able to use my phone, thinking about ditching you guys and going to @O2 might get a signal and a betting offer on s phone.

  • stourdave Dave (@stourdave) reported from Tottenham, England

    @O2 Yes #stop please **** off with this shit. I only accidentally liked your ad while I was scrolling and you've bombarded me ever since. Your signal is shit anyway.

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • esmechilton Esme Chilton (@esmechilton) reported

    @O2 I am trying to make a complaint but don’t want to phone as I am tired of being put on hold for hours. I tried your ‘live chat’ but ‘it’s not available right now’ Can you give me an email address for the complaints department please?

  • Constouche Constance H. (@Constouche) reported

    Hey @SkyUK please get a proper WiFi signal, bandwidth whatever, but I’m tired having to top up 4G data on my phone every other day just to be able to work. Thanks. (And @O2 please, some discounts? ) #lockdownlife

  • graphiclunarkid Richard King (@graphiclunarkid) reported

    @O2 just took its website down in the middle of confirming a transaction. I think that’s the first time “Schrödinger’s transaction” has happened to me so far this century. Slow hand-clap for their ops team…

  • mrjustinwallis Justin Wallis (@mrjustinwallis) reported

    @O2 why is the app not working and why are you not taking calls, I’ve got a potential fraud issue!

  • Gareth_Snaith Gareth Huw Snaith 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Gareth_Snaith) reported

    A visit to the shop in trostre where that wouldn't help followed by 25 mins on the phone with @O2 where they wouldn't help. I only want a new number for my daughter but everything about their process is lengthy and unnecessarily complex. Stay clear.

  • lucky18042010 Jade Ruddell (@lucky18042010) reported

    @O2 can someone help me? My network has been down since 1pm and no one helping me out here??

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have sent you a DM - had terrible experience on phone and got nowhere

  • PirateBaker Tash Rose (@PirateBaker) reported

    @O2 You make it as hard as possible to get through to a real human, even the automated advice cuts you off? I have had no signal when I'm at my home due to a signal fault, since early Feb, which I've been assured by text, is being resolved...no improvement since 17th Feb?!

  • obie_mikey Mikey Obie🔰 (@obie_mikey) reported

    @O2 I need help with my new o2 sim card and contract

  • Joe_Piper Joseph (@Joe_Piper) reported

    My credit score is “good”. I apply for a sim only contract with @O2, I’m rejected and 57 points are knocked of my @Equifax? What’s the point in even having a score? I had just got my score up and now I can’t apply for a mortgage again for **** sake.