O2 Outage Report in Hatfield, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hatfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (24%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Hatfield, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Watford, Luton, Radlett, St Albans, Broxbourne, Ware, Buckhurst Hill, Finchley, Bushey, Tottenham, Welwyn Garden City and Colindale.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Watford |
Total Blackout | |
| Luton |
Phone | |
| London |
Internet | |
| London |
Phone | |
| Radlett |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hatfield, England
Latest outage, problems and issue reports in Hatfield and nearby locations:
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 can someone from customer services contact me ... I need urgent help ... Thanks
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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Phil Turner
(@philter66) reported
from
Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
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Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
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Emma Trainis
(@emmatrainis) reported
from
Shenley, England
@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Lexi Beqiri
(@lexibeqiri) reported
from
Barnet, England
@O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!
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Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Ari Gork
(@arigork) reported
from
Barnet, England
@EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?
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Woody
(@Borehamwoodbine) reported
from
Borehamwood, England
In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Tottenham, England
@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gerry
(@gerrytho) reported
@O2 still waiting on a manager call back weeks later??? What’s going on ?? #fail #sameoldcrapdaily
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Rebecca-Docherty
(@Becca_Docherty_) reported
@O2 shocking customer service! I'm owed £400 from a faulty device, 4 months on still no refund! Ridiculous amount of calls to customer service to get 0 help & fobbed off to a 'manager call back' I'm on maternity & relying on that payment! HELLO SOMEONE HELP!!! 😡
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Soshul Distan Singh
(@Deaks8968) reported
What the hell is going on with your network @O2? The service over the last week and particularly the last two days has been utter garbage!
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Jeremy Webb
(@jemweb) reported
@O2 In Christchurch and three of us on o2 cant get signal or priority to load for the offers.
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Sir Stephen Old Bart #LoyalSubjectOfThePinguwalda
(@StephenOld) reported
@O2 ...end of this month. Once again your customer service is dire. 07834729800
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Bertie Titlow #blacklivesmatter
(@BertieTitlow) reported
I’ve had zero mobile internet in Antwerp which is shocking @O2 my network was Base and said 3G but nothing not a drop of data … glad I didn’t need my phone when I was out and about 🤪
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Katy ♓🌙
(@Katy_mo) reported
@O2 Won't answer my DM's so I'll tweet instead. How can you justify putting my bill up when since 2020 the 4G service in my area has been abysmal with absolutely no attempt by O2 to fix it? If I were to pay for the service I get it would be pennies.
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Jessica🌹
(@_jessmarsh98) reported
@O2 Hi, I've been made aware of the first thing, my problem is still the second thing. I ordered it to be delivered today, over 3 weeks ago. That why I preordered it. Do you even have an estimate date? I shouldn't have to be waiting passed ym promised date
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Chris Brooke 😷 wear a mask
(@TWRHQ) reported
@O2 Your rep, Bilal in Leeds, just hung up on me in the middle of my call after I rang to complain about the rep I spoke to prior to him who also hung up on me rather than answer questions about this messed up @virginmedia & @o2 joint venture. Simply stunning customer service.
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Louise Boulter
(@louise1946) reported
@O2 help ? - how can I stop nuisance calls ringing my phone? Started a couple of days ago from Germany. I keep blocking them and don’t answer