O2 Outage Report in Hatfield, Hertfordshire, England

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The latest reports from users having issues in Hatfield come from postal codes AL10.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hatfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hatfield, Hertfordshire, England 04/16/2024 17:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hatfield, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Wood Green, London, Bushey, Tottenham, Watford, Luton, Colindale, Pinner, Hatfield, Mill Hill, Hemel Hempstead, Enfield Town, Stevenage, St Albans and Walthamstow.

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City Problem Type Report Time
United KingdomWood Green Total Blackout
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomBushey Wi-fi

Community Discussion

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O2 Issues Reports Near Hatfield, England

Latest outage, problems and issue reports in Hatfield and nearby locations:

  • GAdams_Spink Geoff Adams-Spink (@GAdams_Spink) reported from Harrow Weald, England

    So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.

  • emmatrainis Emma Trainis (@emmatrainis) reported from Shenley, England

    @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • JanGoodeve Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • Borehamwoodbine Woody (@Borehamwoodbine) reported from Borehamwood, England

    In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • julie_virgo1 julie virgo (@julie_virgo1) reported from Croxley Green, England

    @O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲

  • lovepbx Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?

  • philter66 Phil Turner (@philter66) reported from Hatfield, England

    @O2 simply dreadful customer experience tonight -felt really let down

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • lovepbx Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 can someone from customer services contact me ... I need urgent help ... Thanks

  • lexibeqiri Lexi Beqiri (@lexibeqiri) reported from Barnet, England

    @O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!

  • behu91 Ben (@behu91) reported from Hemel Hempstead, England

    @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KrystleLesley88 Krystle (@KrystleLesley88) reported

    @O2 your website is impossible! I've smashed my phone screen and want to get it repaired through the insurance I have with yourselves but your website keeps sending me round in circles. Please help!

  • Trew1Trew roberta trew (@Trew1Trew) reported

    @O2 Travelling to UK from USA, I find O2 wi-fi awful. O2 is well aware that most overseas guests have their phones on airplane mode, yet O2 insists on trying to send codes by text to enable sign-in to wifi. Still did not work when I hit "No mobile coverage": thus, no wifi😠

  • ch1lloe Chloe (@ch1lloe) reported

    @O2 also, I’ve had this problem for weeks and it’s not good enough for customers to be paying money and not receiving a service. Told to keep taking my sim out and rebooting until signal improves #nothappy

  • richardmorris32 richard morris (@richardmorris32) reported

    @O2 for two weeks now I have had no connection due to a cell site issue. I have called numerous occasions and asked for an update, to which I have no response. Absolutely disgusting customer service for business customers. Who do I complain to?

  • lingram03 Laura B (@lingram03) reported

    @EE Oh & @VodafoneUK and @O2 work perfectly in this same area, both indoor and outdoor signal. Ashleigh, Are you able to tell me why the engineers cannot visit either mast box and boost the signal/ are the masts even on?

  • ch1lloe Chloe (@ch1lloe) reported

    As soon as I can leave @O2 I will be doing, have 1 bar of signal and pay £40 + a month to not be able to use my internet and have virtually no signal. Rang customer services who have just said it’s a problem with one of the masts in my area and they don’t know when it’ll be fixed

  • Ian57586675 Ian (@Ian57586675) reported

    @O2 Thanks for the reply. My phone never shows 4G in this location and hasn't for the last 2 years. You always trip out the same information about the mast so forgive me for being cynical

  • HollyBannis holly bannis (@HollyBannis) reported

    @O2 @Aliceliveing_ @canopyandstars Absolutely disgusting customer service my issue has not been handled AT ALL for over a year now PLEASE CAN A MANAGER CONTACT ME! It’s outrageous.

  • debsb1978 Debs (@debsb1978) reported

    @O2 Done all that. Am so over the poor service. Order cancelled. Really disappointing. Ur online customer service team r totally uninterested.

  • ebcelebii eb.c (@ebcelebii) reported

    @O2 I don’t care if they are busy! My credit score has to be fixed ASAP! What authority is 02 regulated by?! BE SURE THAT A COMPLAINT WILL BE MADE !