O2

O2 Outage Report in Hatfield, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hatfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hatfield, Hertfordshire, England 01/30/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hatfield, Hertfordshire, England

The most recent O2 outage reports came from the following cities: London, Enfield Town, Radlett, Bushey, Edgware, Watford, Colindale, Hatfield, Tottenham, Luton and New Southgate.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomEnfield Town E-mail
United KingdomEnfield Town Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomRadlett Internet

Community Discussion

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O2 Issues Reports Near Hatfield, England

Latest outage, problems and issue reports in Hatfield and nearby locations:

  • lexibeqiri Lexi Beqiri (@lexibeqiri) reported from Barnet, England

    @O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • Borehamwoodbine Woody (@Borehamwoodbine) reported from Borehamwood, England

    In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!

  • lovepbx Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 can someone from customer services contact me ... I need urgent help ... Thanks

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • JanGoodeve Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • GoonerKJP Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Tottenham, England

    @O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • juliet_gough juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • behu91 Ben (@behu91) reported from Hemel Hempstead, England

    @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

  • lovepbx Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • JohnDWebb John Webb (@JohnDWebb) reported from London Colney, England

    @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

  • emmatrainis Emma Trainis (@emmatrainis) reported from Shenley, England

    @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • andystevo09 Andy Stevo (@andystevo09) reported

    @LutzSchueler do you think it is fair that an employee of yours at @O2 told me I could cancel my airtime contract and keep my device plan going (on a recorded line) and now I am being chased for a £700 debt before xmas and the threat of selling on the debt!?!?

  • Andree1990 Andree Wood (@Andree1990) reported

    Hi @O2 please can someone help me with an an order I placed?

  • ReadingIsOurPas Tracey of ReadingIsOurPassion (@ReadingIsOurPas) reported

    @SnapeyWapey @O2 What horrible service and a provider!! Disgraceful

  • Kissandra1111 Kissandra (@Kissandra1111) reported

    Thank you @O2 for ruining my week - your store manager has just advised me it’s your fault I can’t use my phone for a week BUT there’s nothing they can do to help me WTAF!! It’s 2022 ffs

  • drlajama89 Lor (@drlajama89) reported

    @O2 You’d need to live with other people if you’re on @O2 … no signal to ring them otherwise!

  • sparkle1973 catherine (@sparkle1973) reported

    @O2 My daughter has lost her service again!

  • Warby74 Warby (@Warby74) reported from Lincoln District, England

    Hey @O2 could someone do a welfare check on the girl I’ve just spoken to in your retentions team, I’ve never heard a staff member so fed up and I’ve worked for Ryanair….!!!

  • busdriver_kenny BusDriverKenny (@busdriver_kenny) reported

    Has anyone else noticed that @O2 has been particularly naff the last few weeks, both on 4G and 5G? Not just a localised problem as it’s the same wherever I’ve been…

  • wobbleatbar Steve Wright (@wobbleatbar) reported

    @O2 I am trying to contact O2 regarding my account. I was holding on for 20 mins before being cut off. Can I DM you with the issue?

  • Kissandra1111 Kissandra (@Kissandra1111) reported

    Why are @O2 so ****!!!!! The manager of your own store just agreed!! Send me a sim then activate it your end so I can’t use my phone for a week ffs!!!!