O2 Outage Report in Harrow Weald, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Harrow Weald, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent O2 outage reports came from the following cities: Harringay, London, Chesham, Kensington, St Albans, Southwark, City of London, Wandsworth, Slough, Camden Town, Barnet, Hammersmith, Ealing, City of Westminster and Hemel Hempstead.
| City | Problem Type | Report Time |
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| Internet | ||
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| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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John Till
(@JohnTillUK) reported
from
City of London, England
@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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Sean Parry
(@SeanEdwardParry) reported
from
Wandsworth, England
@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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paco_r6
(@Paco_R6) reported
@O2 no service
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Sian
(@sianricha) reported
@O2 customer service is shocking. I’m paying for a ‘phone I’ve been unable to use since July. My complaint isn’t being dealt with properly and now I can’t get hold of anyone to sort it out!!
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Liam O'Reilly
(@Liam_OReilly09) reported
@O2 having trouble making calls and texts. Are you down too? You're website says not but my messages or calls aren't going through
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Conor Perry
(@ConorPez) reported
@O2 you’ve had my pants down getting me to renew my contract with you again 🤝Terrible network, getting decent signal with you is a myth
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John B Good
(@HannanCade) reported
@O2 tried to talk to chat support to sort out my problem that upgrading to a new plan. It was actually a data plan without ability to make or receive calls. Not stated when upgrading, or explained. Now am stuck with a useless 3 year contract and you cant help. leaving o2 asap
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Dimi 🦁
(@Dimi2108) reported
@O2 Is there any way an O2 customer can reach and speak to a human being? I’ve tried the chat feature on the app and am constantly being redirected to some generic faq pages.
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Special K
(@HammyMoobs) reported
@o2 can someone please help me with a missing delivery? Should have received it in 24th September. DHL are saying they have returned the package to you, I can’t seem to be able to get hold of anyone to corroborate this or arrange re-delivery. Thank you.
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Lee Elliott
(@Lee_Elliott1987) reported
@JulesT737 @C_billington @O2 I'm on sky thats basically 02 and have had no trouble
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NateBRANSON
(@NateBranson) reported
Day 3 of no signal ... no data ... and still no word from @O2 Watch how quick u lot expect payment this month tho Pffffft
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Lynda Mason
(@lydwray) reported
Everything is down! And Thankyou @O2 as always I have NO phone signal.