O2 Outage Report in Harrow Weald, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent O2 outage reports came from the following cities: City of London, Southwark, Ealing, City of Westminster, St Albans, Hammersmith, London, Hemel Hempstead, Southall, Wandsworth, Paddington, Enfield Town, Fulham, Hayes and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Phone | |
| Southwark |
Phone | |
| Ealing |
Phone | |
| City of Westminster |
Phone | |
| St Albans |
Phone | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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John Till
(@JohnTillUK) reported
from
City of London, England
@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Dowsey 🏆 CHAMP19NS 🏆
(@fbateallthepies) reported
from
Camberwell, England
@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Missy Tink
(@TinkMissy) reported
@O2 Respect to the cappuccino but no respect for your loyal customers, it’s time to put the cappuccino down and sort out all these complaints 👌🏼
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Hiya wee yin
(@FlopBelle1980) reported
@O2 Don't that, made no difference. Had texts and emails to confirm o2 problem in my area, so resolve in sight but I'm paying £60 each month to only be able to use my phone when I'm home and on my wifi!!
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Adam Craven*19🏆6🏆
(@adslfc76) reported
@O2 I’m a virgin media customer but when I try access my O2 priority App it says “There is a problem, try later”. Can you help?
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SP
(@SimonPattern) reported
@chrisckmedia @O2 Am having issues trying to cancel a SIM. 3 attempts to trigger the 30 day notice period, still no actual confirmation that its been done. Still waiting for 02 to finally answer DM's sent on Saturday. @virginmedia had the worst Customer Service ever, seems they’ve given it 02.
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Wehavetogobackjack
(@Wehavetogobkjak) reported
@O2 hello, I believe I am out of contract with you. You give me next to no signal in/near my home. Please can you make me a new and better offer or obviously I will leave
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KirrieTexan
(@Kirrie_Texan) reported
@O2 why hasn’t my phone been ported yet. With a disabled partner and her emergency contact it’s leaves her vulnerable
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Paul Reid
(@rocky3reid) reported
@virginmedia @O2 @peterkay_co_uk Hi do you know what the ticket limit is per customer?
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Jorge Lugo
(@Joluande) reported
@O2 I have been having problems with my line for a week. O2 is totally uninterested in sorting it out. Probably the worst customer service ever
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Joanna
(@jojomadre1) reported
@O2 ‘pre-sale’ jingle bell ball tickets via priority have not been available yesterday or today - why not just ‘ end ‘ the ‘pre-sale’ if not available instead of quoting how many days are left when you can’t actually use the service - or is there an issue with your app ??
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Ａ．Ｎ．Ｓ．🔰
(@adinoe_s) reported
@O2 Hiya! I'm a new customer and I'm struggling to gain access to My O2 account on the app? I've sent DM but no answer.