O2 Outage Report in Harrow Weald, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (49%)
-
Internet (31%)
-
Total Blackout (13%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent O2 outage reports came from the following cities: London, Harringay, Barnet, Slough, Hammersmith, Southwark, City of London, Ealing, City of Westminster, St Albans, Hemel Hempstead, Southall, Wandsworth, Paddington and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
TV | |
| London |
Phone | |
| Harringay |
Internet | |
| Barnet |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
-
Ali Malik
(@Ali_Malik) reported
from
London, England
And the harrowing experience continues with @o2! Porting out within 14 day cooling off period of “new” contract seems to be a tough ask for #O2. Unacceptable, impolite behaviour of customer services while the farce from technical side continues. #O2fail! CC: @MarkEvansO2 @Ofcom
-
Swanscott
(@CSwanscott) reported
from
Camberwell, England
@O2 My data has been extremely slow/not working the last few days can you help out please !!
-
Abigail Brady
(@abigailb) reported
from
Wandsworth, England
@O2 Hi, i’m not an idiot - I’m a software engineer - I know it didn’t come *from* you. Nonetheless it was relayed *by* you. It shouldn’t have been, because you shouldn’t accept text messages for relay that appear to be from banks unless you can verify that they really are.
-
Tom Davies
(@TomDavies_89) reported
from
City of London, England
I’m leaving @O2, service is again absolutely atrocious and I live in central London. #o2
-
Alex Murray
(@alexmurray12) reported
from
Hillingdon, England
@O2 I now have no data signal at home, I’m having to piggy back off an EE signal from someone else’s phone, why does this keep happening! #o2
-
Corina Wieland
(@CorinaWieland) reported
from
London, England
@O2 I have called O2 several times and also chatted online to a few people (Nooruddin for example).I also spoke to the 3rd party which don’t care and to the police which are busy with bigger problems.What it comes down to is YOU are charging me, and I am YOUR costumer
-
Joshua Preston
(@jpfpreston) reported
from
Camberwell, England
You don’t get an ounce of data stood on an open-air platform at London Bridge. Been the same for 5 years. I tweeted back then. Send an engineer to platform 12 for a survey. And none of “we don’t guarantee data” -just fix it pls. @O2
-
Rebecca Pickering
(@Cronxgrl) reported
from
Camberwell, England
@O2 No if I type in WC1 it says there's a mast down
-
Ali Malik
(@Ali_Malik) reported
from
London, England
The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2
-
Liv 🌸🌷
(@OliviaFranceska) reported
from
Islington, England
@O2 hi, my data hasn’t been working all day! Please help
-
لويد سا
(@iLloyd_Sa) reported
from
Hammersmith, England
@o2 can you fix your network in @westfeild #London as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90 pcm and you don’t get basic networks. Not a happy customer anymore.
-
juliet gough
(@juliet_gough) reported
from
London Colney, England
@O2 #o2guru said they are doing a network investigation for me. It makes no sense to use 1GB of data in 53 minutes whilst at the theatre. I’d have to be live streaming for that to happen! #o2 @TheO2 #1gbdata #goinggone
-
juliet gough
(@juliet_gough) reported
from
London Colney, England
@O2 I tried. I think you guys list connection. The guru went to check and never came back!!! 🙈😩 @o2 #o2guru
-
لويد سا
(@iLloyd_Sa) reported
from
Brentford, England
@o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.
-
لويد سا
(@iLloyd_Sa) reported
from
Hillingdon, England
@O2 It’s doesn’t help!!!!! It’s getting frustrating day by day been with @02 nearly 7 years and it’s getting worst day by day. No proper coverage. There’re much better network providers in the U.K. that provide better network and customer services it’s time to make a change!!!!!!!
-
Holly ✌🏼
(@hpatterson91) reported
from
Kensington, England
@O2 I always have signal and 4g problems in london. I have 1 bar and intermittent 3G at all times in my house in Clapham it’s so frustrating !!
-
Corina Wieland
(@CorinaWieland) reported
from
London, England
@VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.
-
Omar Mansoor
(@OmarMansoor) reported
from
London Colney, England
@Ali_Malik @O2 @Ofcom @MarkEvansO2 I’ll give them a #Valentine chance - never had issues before but now only on crucial days they go down. #
-
Elissa Da Costa
(@Elissa524) reported
from
St Albans, England
@O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly
-
Stella Leung
(@StellaWYLeung) reported
from
Wandsworth, England
@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Andy Watt
(@Andy_Watt) reported
@O2 It’s a really shortsighted decision and one which has caused a lot of bad feeling and I’m sure many have either left or plan to. I’ve cancelled both plans and broadband as a result and I’m sure I’m not alone.
-
K of T
(@KOT_KOTKOT_KOT) reported
@Sk1l1d @O2 Same here in Staffordshire for over 12 months now. And they begged me to stay with them last month with my 3 phones and not move to #skymobile so like a fool I extended for another 3 years. Never again #soontobeexo2
-
Cait Heath
(@katier992) reported
@O2 I have messaged you guys - the parts are out of order (as in chronological order, not being rude or offensive), but I hope it makes sense anyway. TIA :)
-
Tee
(@Precixus__) reported
Inside fraud jobs going on at @O2. Had fraud done on my account and 6 weeks later, I’ve still been given no help. Somehow my complaint keeps getting deleted from a ‘glitch’ in the system. @O2 please help or I’m going to the police!
-
Ryan Blamire
(@BlamireRyan) reported
@O2 My phone was barred 9 days ago through no fault of my own. Customer services have been promising to unbar and keep saying itll be done 'within 24 hrs' the problem still remains. Phone inoperable, still expected to pay and no further with resolving!! Absolutely shocking!!
-
ginny young
(@horseygin) reported
@O2 I still cant receive texts or phone calls after switching to you? Worst mistake EVER! 3 SIM cards, 3 store visits 2 very frustrating phone calls with your non uk based call centers ? Any compensation for all this stress?
-
Callum Webster
(@Cal190691) reported
@O2 I haven't been able to get consistent signal or data for the past 8-12 months, yet you'll have imposed over 25% price increase. So I'm paying more for a dramatically worse service - I believe the financial Ombudsman has informed you that if customers want to....
-
Faye K
(@FayeKamsika) reported
@O2 Hi, my cellular apple watch esim does not work independently of the phone. This is a common problem, it seems. I’ve been in shop for an hour & on phone 4 times, cut off 3 times. Nobody can help. It’s error 14. One of your advisors says she has updated my esim but it
-
VincentBee
(@VinceBee1019) reported
@EnglandRugby @O2 Seriously beginning to think Farrell will be the 1st player to make 1000caps... His kicking has been poor and he is about as quick as Dan Cole.. Being such a pivotal player and England playing poorly for the past 3yrs... We need change sooner rather than later..has to be done.
-
Triona O'keeffe
(@triona_keeffe) reported
@O2 I ‘m in India, you’ve cut off my roaming data & can’t get it fixed. Phone: “please hold for the rest of your life”. Webchat: please read these useless help pages. App: no self-serve option. been loyal to o2 for eons … time to move somewhere with a customer service ethos