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O2

O2 Outage Report in Harrow Weald, Greater London, England

Why is my O2 service not working?

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Harrow Weald, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Harrow Weald, England

The most recent O2 outage reports came from the following cities: City of London, London, Hammersmith, Enfield Town, Wembley, Hemel Hempstead, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Barnet, Kensington, Muswell Hill, and Bushey.

CityProblem TypeReport Time
City of London Phone 3 hours ago
City of London Internet 3 days ago
London Wi-fi 4 days ago
London Phone 4 days ago
Hammersmith Internet 4 days ago
London Phone 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

  • LebbyE
    Lebby Eyres (@LebbyE) reported from Islington, England

    You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • HowarthCharles
    Charles Howarth (@HowarthCharles) reported from Camden Town, England

    @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

  • allyc375
    Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

  • AdairDrivePhoto
    Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, England

    Hi @O2 links in your last email are not working for me. #GoDine

  • love_kittyket
    Katherine Stephens (@love_kittyket) reported from Hillingdon, England

    Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

  • Claudiasabram
    Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

  • LebbyE
    Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

  • bukachef
    Fine Chef Damilola🥰 (@bukachef) reported from Harrow Weald, England

    @O2 dm pls. I have a problem

  • nmunawar
    dr nabila 🌹 (@nmunawar) reported from Wandsworth, England

    Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • RoslynBriggs89
    Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • ChiswickRFCGirl
    Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, England

    Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

  • fbateallthepies
    Dowsey 🏆 CHAMP19NS 🏆 (@fbateallthepies) reported from Camberwell, England

    @O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please

  • London_W4
    Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • NeedMoreTea
    Robert Valentine (@NeedMoreTea) reported from Kensington, England

    @O2 I get masts break down etc, but two weeks is quite a long time.

  • allyc375
    Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

  • The_Caz
    Caz Young (@The_Caz) reported from Wandsworth, England

    @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jaimie27820845
    Jaimie (@Jaimie27820845) reported

    @O2 is the 02 application down as its not showing my data usage

  • annemarie68
    Mrs Friz (@annemarie68) reported

    @O2 receive letter from debt collectors regarding money owed to O2??? Never been contacted by O2 about debt? Wasn't aware I had a debt ??? WhT tge hell is going on O2??

  • drmarkwilliams6
    Dr Mark Williams (@drmarkwilliams6) reported

    @O2 having recently transferred from Virgin to yourselves I have encountered problem after problem. Initially all OK then downhill. How can I get this sorted? Been trying for over a week now. Not happy.

  • tm_stn
    Tom Stone (@tm_stn) reported

    @O2 I received a cold call from the number 0330 174 9418 this morning claiming to be someone that works for you, offering me a 40% discount. I’m not even an O2 customer. Can you confirm that this was a legitimate call and not a scam.

  • Purple_G_1603
    Hahgiwoofa (@Purple_G_1603) reported

    @O2 You may be able to help. I will DM

  • CarolDavey5
    Carol Davey (@CarolDavey5) reported

    @O2 your service is terrible in the Ha89dg area tells me no problem with the Internet but I have very slow response when using the Internet

  • special5757
    sarah mustoe (@special5757) reported

    @O2 @GreggsOfficial every time I try to redeem your offer the app plays up and I get real attitude from greggs staff, tried to get the sausage and bean melt and the code changed to breakfast roll, your staff in Putney were very rude

  • lathamsmithltd
    Latham Smith - Your local, friendly Letting Agent (@lathamsmithltd) reported

    @O2 Cancelled my o2 SIM card that I was mis sold by @virginmedia on 5th February and have it in writing from o2 as on Live Chat and again yesterday as you didn’t do it right the first time. Today you deduct 2 x payments from my bank!!!! WTF. Sort this please. Today!!!

  • The_UK_NeedsYou
    BUY BRITISH 🇬🇧& SUPPORT BRITISH JOBS🇬🇧 (@The_UK_NeedsYou) reported

    how many companies like @skytv @O2 @VirginMedia_TV etc etc ,are increasing their prices, Is it because they need to? OR JUST BECAUSE THEY CAN?, are they offering a better service? a better product? NO. then there can be no justification for HIKING UP PRICES,

  • marcusislington
    Marcus Baker (@marcusislington) reported

    @O2 why is your customer service so bad? I just want to pay a bill!