O2 Outage Report in Harrow Weald, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent O2 outage reports came from the following cities: London, Paddington, Hatfield, Barnet, St Albans, Hounslow, City of London, Chesham, Harringay, Ealing, Slough, Tower Hamlets, City of Westminster, Kensington and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Paddington |
Phone | |
| Paddington |
Phone | |
| Hatfield |
Wi-fi | |
| Barnet |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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Tom Byford
(@tombyford) reported
from
Paddington, England
@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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Sean Parry
(@SeanEdwardParry) reported
from
Wandsworth, England
@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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abena
(@itsnadine_) reported
from
Harrow Weald, England
@O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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BEX
(@Bex_Stinson) reported
from
Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺
(@TaniaAlcor) reported
from
Kensington, England
@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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Anna Brown 🦎
(@Anna8Brown) reported
from
Northchurch, England
@O2 Sure, though I have already had two calls with your helpline. Neither were able to move this forward. Hopefully you will be able to help.
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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Alex
(@Alx_R_M) reported
from
Paddington, England
@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
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John Till
(@JohnTillUK) reported
from
City of London, England
@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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Alison Burns 💃🏻💋
(@AlisonBurnsy) reported
from
Borehamwood, England
@O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Collier
(@HCollier1604) reported
@O2 In 1 year of having a contract with you, I have had the worst reception I’ve ever had from a phone provider and been through TWO price raises. My £15 per month contract is now £20. Absolutely ******* ridiculous.
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Matt C
(@mcullen04) reported
@RDW_91 @O2 Yes!!! Just when I thought this network couldn’t get any worse, they prove me wrong!! Slow data every single day, every phone call is interrupted with terrible signal and they’ve the cheek to increase the bills when they’re incapable of supplying the service they sell!! 🤬
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Bryan kelly
(@1977bmk) reported
@O2 What a piss poor company, never give just take and now my internet is playing up where I live , @virginmedia & @o2 you are both robbing bastards
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jimda1
(@J4mesda1) reported
@O2 on hold today for 20minutes because I would like to cancel my contract that ends this month and after waiting 20 mins one of your staff members hung up on me, brilliant customer service
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Navi
(@__Navi00) reported
@virginmedia I hope customers will be offered compensation 🤔. My niece can’t do her online GCSE revision tasks & I can’t do research for my uni assignment. My hotspot doesn’t work as there are issues with the @O2 mast nearby. The recent price increases aren’t justifiable at all.
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Ks912
(@Ks9127) reported
@O2 I renewed my contract at same time as my sibling.. same price 2 different deals.. anti competitive behavior , customer service refuse to do anything.. South Africa call centre hasn't a clue and useless.. @Ofcom
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Nicola Sykes
(@NicolaS24016880) reported
@O2 Please help. I have been weeks without network because you put a block on my phone for no reason which unable to lift despite trying multiple times. What is the solution? There is nothing actually wrong with the handset I have except it has a block that you have put on it?
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Thomas Sturgess
(@ThomasSturgess3) reported
@O2 why is your mobile data signal consistently so slow and awful? Considering changing to another provider
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Lisa Wilkin
(@p0werpunk9irl) reported
@O2 I’m a Virgin Media customer. They are currently having network issues with WiFi which is affecting everyone, but I also appear to be struggling with my 4G. Is this related to the VM issues?
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princess knickers
(@princess_knicks) reported
@virginmedia @o2 without virgin internet I’m relying on o2 4g…which is also grinding to a halt. I know you’re combined now…what the hell is going on, when will it be fixed and how do I get a refund for lack of Virgin and o2 service?