O2 Outage Report in Harrow Weald, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at O2
O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent O2 outage reports came from the following cities: London, Muswell Hill, Bushey, Hammersmith, Hemel Hempstead, Southwark, Paddington, Hatfield, Barnet, St Albans, Hounslow, City of London, Chesham, Harringay and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Phone | |
| Muswell Hill |
Phone | |
| Bushey |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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des
(@des700) reported
from
Camberwell, England
Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.
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Emma Trainis
(@emmatrainis) reported
from
Shenley, England
@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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Lexi Beqiri
(@lexibeqiri) reported
from
Barnet, England
@O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!
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Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Woody
(@Borehamwoodbine) reported
from
Borehamwood, England
In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.
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T é y 🌺💜
(@TeyLove_) reported
from
Islington, England
@O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????
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David
(@daveya90) reported
from
Wandsworth, England
@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
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Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Nicky Sinclair PGA
(@nickysinclair) reported
from
Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Tom Mytton
(@TMytton90) reported
from
Wandsworth, England
@O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
Camberwell, England
@O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
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Ari Gork
(@arigork) reported
from
Barnet, England
@EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?
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Sachin Kumar
(@sachink0201) reported
from
Brentford, England
@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
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Nick Shuttleworth
(@nickshuttle) reported
from
Ealing, England
@O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.
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des
(@des700) reported
from
Camberwell, England
@O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Brad Hobson
(@alfordbrad) reported
@O2 coming up for a week without any network signal in the AB33 area. Can you give some idea as to when it’s likely to be restored? Thanks.
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Sienna Rothery
(@sienna_rothery) reported
@O2 Have signal on my phone and new signal is from one of your stores
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Jack Wilkinson
(@jw1601) reported
@O2 trying to enable wifi calling because there’s a mast down in my area, but unbelievably the only way to enable it is to call you. Had no service for 3 days so that’s not going to work…
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Tim Baker
(@Baker12435) reported
@O2 I've tried numerous times to get through your phone menu to use a PAC code to transfer my number across. Just hitting a wall, great customer service for a new customer 😤
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Katie
(@katie_kat_92) reported
So I can't speak to anyone. I can't find where online it goes in. Like ??? What ******** is this nonsense @O2 ???
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Nick Chinn 💙
(@NRCUK) reported
Simply useless support from @O2 currently, coupled with really poor signal in Bristol these days… time for change after 25 years I guess
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Ben
(@Benlja) reported
@O2 I had an issue where all my data was used up unexpectedly. I have tried calling you and using web chat but always busy or unable get past your IVR. My data allowance is low and I never normally get near to using it but in 1 trip it all went and I want to know if you can help.
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Aran
(@Aranz_) reported
@O2 hello. Tried to do the 02 priority Greggs offer at North Greenwich store and it says service not available when beeped at the til? I have now lost my code. Can you advise?
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Samuel Melrose
(@c4rdbo4rdf5h) reported
@virginmedia @O2 your Vault offer looks great but after days of trying I can’t get it to work… Name, address & all my details match across both accounts. I hear a lot of people are having the same problems?
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tydollasign
(@tyes_xo) reported
@O2 I’m being overcharged on my phone bill for my phone that I’ve already paid off. Tried calling customer service twice and got hung up on by a machine. This needs to be sorted out ASAP