O2

O2 Outage Report in Harrow Weald, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Harrow Weald, Greater London, England 01/13/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Harrow Weald, Greater London, England

The most recent O2 outage reports came from the following cities: City of London, Southwark, Ealing, City of Westminster, St Albans, Hammersmith, London, Hemel Hempstead, Southall, Wandsworth, Paddington, Enfield Town, Fulham, Hayes and Islington.

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City Problem Type Report Time
United KingdomCity of London Phone
United KingdomSouthwark Phone
United KingdomEaling Phone
United KingdomCity of Westminster Phone
United KingdomSt Albans Phone
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

  • JohnTillUK John Till (@JohnTillUK) reported from City of London, England

    @yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • London_W4 Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • fbateallthepies Dowsey 🏆 CHAMP19NS 🏆 (@fbateallthepies) reported from Camberwell, England

    @O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • NeedMoreTea Robert Valentine (@NeedMoreTea) reported from Kensington, England

    @O2 I get masts break down etc, but two weeks is quite a long time.

  • AdairDrivePhoto Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, England

    Hi @O2 links in your last email are not working for me. #GoDine

  • HowarthCharles Charles Howarth (@HowarthCharles) reported from Camden Town, England

    @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    My mum is vulnerable and can’t use the internet... she needs help @O2

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • bukachef Fine Chef Damilola🥰 (@bukachef) reported from Harrow Weald, England

    @O2 dm pls. I have a problem

  • ChiswickRFCGirl Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, England

    Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England

    @O2 truly the worst customer service I’ve experienced in a long while

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

  • nmunawar dr nabila 🌹 (@nmunawar) reported from Wandsworth, England

    Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

  • love_kittyket Katherine Stephens (@love_kittyket) reported from Hillingdon, England

    Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TinkMissy Missy Tink (@TinkMissy) reported

    @O2 Respect to the cappuccino but no respect for your loyal customers, it’s time to put the cappuccino down and sort out all these complaints 👌🏼

  • FlopBelle1980 Hiya wee yin (@FlopBelle1980) reported

    @O2 Don't that, made no difference. Had texts and emails to confirm o2 problem in my area, so resolve in sight but I'm paying £60 each month to only be able to use my phone when I'm home and on my wifi!!

  • adslfc76 Adam Craven*19🏆6🏆 (@adslfc76) reported

    @O2 I’m a virgin media customer but when I try access my O2 priority App it says “There is a problem, try later”. Can you help?

  • SimonPattern SP (@SimonPattern) reported

    @chrisckmedia @O2 Am having issues trying to cancel a SIM. 3 attempts to trigger the 30 day notice period, still no actual confirmation that its been done. Still waiting for 02 to finally answer DM's sent on Saturday. @virginmedia had the worst Customer Service ever, seems they’ve given it 02.

  • Wehavetogobkjak Wehavetogobackjack (@Wehavetogobkjak) reported

    @O2 hello, I believe I am out of contract with you. You give me next to no signal in/near my home. Please can you make me a new and better offer or obviously I will leave

  • Kirrie_Texan KirrieTexan (@Kirrie_Texan) reported

    @O2 why hasn’t my phone been ported yet. With a disabled partner and her emergency contact it’s leaves her vulnerable

  • rocky3reid Paul Reid (@rocky3reid) reported

    @virginmedia @O2 @peterkay_co_uk Hi do you know what the ticket limit is per customer?

  • Joluande Jorge Lugo (@Joluande) reported

    @O2 I have been having problems with my line for a week. O2 is totally uninterested in sorting it out. Probably the worst customer service ever

  • jojomadre1 Joanna (@jojomadre1) reported

    @O2 ‘pre-sale’ jingle bell ball tickets via priority have not been available yesterday or today - why not just ‘ end ‘ the ‘pre-sale’ if not available instead of quoting how many days are left when you can’t actually use the service - or is there an issue with your app ??

  • adinoe_s A.N.S.🔰 (@adinoe_s) reported

    @O2 Hiya! I'm a new customer and I'm struggling to gain access to My O2 account on the app? I've sent DM but no answer.