O2

O2 Outage Report in Harrow Weald, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Harrow Weald, Greater London, England 01/23/2026 11:20

January 23: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Harrow Weald, Greater London, England

The most recent O2 outage reports came from the following cities: London, Slough, Hammersmith, Southwark, City of London, Ealing, City of Westminster, St Albans, Hemel Hempstead, Southall, Wandsworth, Paddington, Enfield Town, Fulham and Hayes.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • lexibeqiri Lexi Beqiri (@lexibeqiri) reported from Barnet, England

    @O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

  • philter66 Phil Turner (@philter66) reported from Hatfield, England

    @O2 simply dreadful customer experience tonight -felt really let down

  • esrose2003 Liz Rose 💙 (@esrose2003) reported from Richmond, England

    @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

  • Gill_Barr Gill Barr💙 (@Gill_Barr) reported from Islington, England

    @O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks

  • appletonjack Jack Appleton (@appletonjack) reported from Camden Town, England

    @Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

  • Borehamwoodbine Woody (@Borehamwoodbine) reported from Borehamwood, England

    In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • richardmorrisuk Richard Morris (@richardmorrisuk) reported from Richmond, England

    Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

  • ashley_leggett Ashley Leggett (@ashley_leggett) reported from Hounslow, England

    @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)

  • TeyLove_ T é y 🌺💜 (@TeyLove_) reported from Islington, England

    @O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????

  • LTHlondon LTH🇬🇧london (@LTHlondon) reported from Camberwell, England

    @SarahJa28484793 @O2 Not bad, I must say

  • MrsScreech Jess (@MrsScreech) reported from Hillingdon, England

    @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • thatVanessa1 Vanessa (@thatVanessa1) reported from Camberwell, England

    @O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?

  • huggyheaven Richard Lace (@huggyheaven) reported from Wandsworth, England

    @o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ChappersSays Chappers (@ChappersSays) reported

    @MrColinOwen @O2 @GarethTurpin Ive just got this email today. Dont forget its 13.4% RPI (not CPI which is lower) plus 3.9% in line with terms (what the f*ck for exactly, inflation?)... Theyve just lost a customer.

  • jodielouiseart Jodie (@jodielouiseart) reported

    @Robdw1983 @O2 Mine’s exactly the same, they check the network and tell me that it’s working when it’s clearly not 🥴

  • turnerchris turnerchris 🏳️‍⚧️ (@turnerchris) reported

    So @O2 are increasing their airtime tariff by 13.4% + the regular 3.9%, total of 17.3%. And @GarethTurpin has written personally to tell me! How can this be justified or help people struggling with the cost of living? Yes, it's within their T&C but ethical? #CostOfLivingCrisis

  • jodielouiseart Jodie (@jodielouiseart) reported

    @Robdw1983 @O2 Mine’s exactly the same, the check the network and tell me that it’s working when it’s clearly not 🥴

  • Aerial01260217 🙂 Data (@Aerial01260217) reported

    .@O2 17.9% airtime increase citing inflation and new customer investment. New customers are not my problem - charge them for increased infrastructure, not me. Opportunistic greed and piss take. I’m aware of the contract but I will be moving at the end of the current one.

  • Ramraider20 Ram raider (@Ramraider20) reported

    . @O2 I've been with you guys for little over a year after a decade with another network and having such a huge rise in bill is a disgrace. I doubt your staff are getting a 17% payrise. I will be moving once my contract is up

  • Jakehamo Jake (@Jakehamo) reported

    @O2 you are an absolute shambles of a ****** company you robbing *****. Paying for a service which I don’t receive I get call failed about 30 times daily minimum I’ve been complaining about this since November 2021 And you’ve got the cheek to increase my payments by 13.4%, Cancel

  • JamesBellx James Bell (@JamesBellx) reported

    Just had an email from @o2 telling me my contract is going up nearly 17%....but if im a new customer i can get exactly the same airtime contract for 25% less than my current (yes CURRENT) tariff cost. Ive been with O2 for almost 15 years, good to see loyalty is being rewarded 🤬

  • shaniepoo2000 Shane Byrne (@shaniepoo2000) reported

    @O2 I can't believe that my phone tariff is increasing by 17%!?! I've struggled to get decent network service for my I telnet ever since I change to O2, and now I have to pay an extra £5 for reduced service?!? Ridiculous! Thinking I should have stayed with vodaphone now. 😡

  • stevewhite94 Steve White (@stevewhite94) reported

    @O2 Locked out of my online account for failing the security check, please help :)