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O2

O2 outages and service status in Harrow Weald, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Harrow Weald, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at O2

O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Harrow Weald, England

The most recent O2 outage reports came from the following cities: City of London, London, Hammersmith, Enfield Town, Wembley, Hemel Hempstead, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Barnet, Kensington, Muswell Hill, and Bushey.

CityProblem TypeReport Time
City of London Phone 23 hours ago
City of London Internet 4 days ago
London Wi-fi 5 days ago
London Phone 5 days ago
Hammersmith Internet 5 days ago
London Phone 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

  • LydiaElenaxo
    Λυδια-Έλενα (@LydiaElenaxo) reported from Tottenham, England

    After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today

  • HopeVonJoel
    Hope Fashion Stylist (@HopeVonJoel) reported from Wandsworth, England

    @O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness

  • Macgregor11
    Glenn macgregor (@Macgregor11) reported from Harrow Weald, England

    @O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now

  • depeare
    Steve Depeare (@depeare) reported from Ealing, England

    @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

  • jackaarondavies
    Jack Aaron Davies (@jackaarondavies) reported from Richmond, England

    @O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.

  • LeeButterley
    utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • hannahmjoness
    Hannah Jones (@hannahmjoness) reported from Camberwell, England

    @O2 your 3G service in London is actually a joke

  • The_Lady_Jade_X
    Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • MedinaMadam
    Eva Hamilton (@MedinaMadam) reported from Camberwell, England

    Not good customer service at all! Maybe you need to join me @O2

  • LynseyWhite2
    Lynsey White (@LynseyWhite2) reported from Wandsworth, England

    @O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice

  • Cla_Cottingham
    Claire Cottingham (@Cla_Cottingham) reported from Wandsworth, England

    @O2 Help. Unfortunately not which I now understand is not ideal!

  • KtHob
    Katie Hobden (@KtHob) reported from City of London, England

    Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical

  • jmcomms
    Jonathan Morris 📱📸 (@jmcomms) reported from London Colney, England

    @VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.

  • AikSaath
    Aik Saath (@AikSaath) reported from Slough, England

    @sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍

  • boogieloo
    Jodie De Vere (@boogieloo) reported from Southall, England

    @O2 I love @ O2 Customer Service

  • DimitthriV
    Dimitthri Vithanage (@DimitthriV) reported from London Colney, England

    @O2 what is going on! 😭😭 Even when I have signal it's so slow!

  • MissPaulaGreen
    Paula (@MissPaulaGreen) reported from Camden Town, England

    @O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨

  • Primrose_Hikwax
    Primmy💁🏾 (@Primrose_Hikwax) reported from Slough, England

    @O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able

  • ItsMeEllisxD
    Ellis Brown (@ItsMeEllisxD) reported from London Colney, England

    @O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!

  • 24_7_Raver
    Will McLeish (@24_7_Raver) reported from Camberwell, England

    @O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Michael_james86
    Michael (@Michael_james86) reported

    @EE you got any good iPhone deals? Give up with @O2 signal is bad everywhere!

  • sami_dread
    sami (@sami_dread) reported

    @jems_lou @O2 I’m glad I’m not the only one having this issue, service is terrible

  • ItsJorddy
    Jord (@ItsJorddy) reported

    @O2 Looking to join 02 but would like to speak to a customer advisor, any way of doing this online without having to phone up? Is your sales live chat still available?

  • Jasonmgs
    Jason Rayner (@Jasonmgs) reported

    @O2 hello Ordered an upgrade last night. Said phone was instock online. Website still says phone in stock but I got an email saying it is out of stock. Can you help?

  • munchiebaby77
    lynne hendry (@munchiebaby77) reported

    @O2 I'm interested in the offer of an extra £150 when you trade in your old phone but the link to the t&cs on your website for this doesn't work. How do I see what the t&cs for this are?

  • jems_lou
    Jems (@jems_lou) reported

    So you can’t use chat on @O2 and you have to wait days for a generic answer on DM when did o2 customer service get so bad?????

  • rhianna_joseph
    Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 your customer service is still refusing to move my number to pay as you go. I just want to leave pay monthly.

  • Influential_guy
    Braff&Zess (@Influential_guy) reported

    @O2 Streaming is slow, signal drops in areas that your website shows as having good network coverage, mostly on 3G when should be getting 4G.

  • bethlomax
    beth lomax † (@bethlomax) reported

    @O2 nothing but problems with your company. I have been disconnected when my phone bill has been paid!? I need my phone for work!

  • segger0151
    Dave Selby (@segger0151) reported

    @O2 Hi, I already have an O2 sim, and I need to add another to my O2 App account, but it does not appear I am able to do so, I need 2 Sims, one for my phone and 1 for my motorbike Tracker, can you help. Dave