O2 Outage Report in Brentford, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Brentford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (23%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Brentford, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Cobham, City of London, Harringay, Croydon, Camden Town, Woking, Hackney, Uxbridge, Barnet, Mitcham, Bushey, Tower Hamlets and Hendon.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Phone | ||
Phone | ||
Total Blackout | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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💟 (@ShahlaaTahira) reported from Hillingdon, England
If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported from Kensington, England
@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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BEX (@Bex_Stinson) reported from Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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Bev Muir (@ellajack1) reported from Croydon, England
@O2 I cant get through to customer services and its urgent
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abena (@itsnadine_) reported from Harrow Weald, England
@O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help
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ScottCanEat (@ScottCanEat) reported from London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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BrianJThompson8 (@BrianJThompson8) reported from Barnet, England
@ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them
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m a r y (@maryhippychick) reported from Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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Alex (@Alx_R_M) reported from Paddington, England
@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
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Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England
@O2 I need a customer call back please.
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m a r y (@maryhippychick) reported from Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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Tom Byford (@tombyford) reported from Paddington, England
@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle
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Alison Burns 💃🏻💋 (@AlisonBurnsy) reported from Borehamwood, England
@O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£
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Ben Fisher (@BenFisherCT) reported from Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Corey Lee (@caddydorey) reported from Croydon, England
@breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision
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Samantha Blandy (@26samb) reported from Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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Lebby Eyres (@LebbyE) reported from Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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Sean Parry (@SeanEdwardParry) reported from Wandsworth, England
@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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bambam (@mustafayadigg) reported from Croydon, England
@O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now
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RebeccaW40 (@RebeccaW40) reported from Epsom and Ewell District, England
@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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JL (@superhungryboy) reported
@O2 I'm so unimpressed with O2 - I got it for my 4 children on SIM-only - they are constantly complaining that coverage is SO BAD!
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wendyg4073 (@wendyg4073) reported
I wish @O2 would make their bleeding masts work, service in Ayrshire is so damn slow, how often do we need to complain to get something done 😡
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rcfather (@rcfather) reported
@O2 My God. The O2 Network in Newport, Isle of Wight has slumped so low that it was unable to send a text….. you heard right a text of 8 words. Easily solved sending as SMS, but still that is properly useless. What’s happened @O2 ?
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Chloe Smith (@chloelouise818) reported
@O2 No one cares about you supporting rugby when you can’t even support your customers. I’ve spoken to 4 people today and each one has told me the last person was telling me lies
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Nicki Shepherd (@Nicola1711) reported
@honest_rae @hayleysamson @O2 Absolutely awful
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Kimberley Lovemore (@KimberleyLove) reported
@O2 “How to submit a claim Give us a call if you’d like to submit a claim. You may be asked to fill in a claim form.” I cannot give you a call because my phone is not working and you refuse to offer me a replacement or curtesy phone.
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Brian Joyce (@brijoyce) reported
@O2 Oh piss off. You give the same response to everybody but do nothing to sort the problems out. I'll just be changing networks. You're full of 💩
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rachael wilson (@Rachaelwilsonx) reported
@O2 @TheO2 are the most incompetent network I’ve ever had to deal with. Repeatedly being told via their call centre that a data roaming charge would be deducted. My monthly bill arrives and I’ve been charged the full amount!
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Brian Joyce (@brijoyce) reported
O2 has become the worst mobile network in the UK. What happened? They used to be one of the best, now I constantly have no signal, when people call me they think my phone is switched off. My internet when it does work is at a snail's pace. You're getting sacked soon @O2
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Elons **** (@nickdavison20) reported
Getting harassment orders from @O2 & enforcement orders at MY address despite someone setting up an account in my name at an address I’ve never lived at & despite me reporting the identity theft & fraud to them & the police. Excellent ******* service eh?