O2 Outage Report in Brentford, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Brentford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Brentford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Brentford, England
The most recent O2 outage reports came from the following cities: City of London, Kingston upon Thames, London, Hammersmith, Enfield Town, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Croydon, Hackney, Barnet, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Phone | 10 hours ago |
|
Kingston upon Thames
|
Wi-fi | 2 days ago |
|
City of London
|
Internet | 3 days ago |
|
London
|
Wi-fi | 4 days ago |
|
London
|
Phone | 4 days ago |
|
Hammersmith
|
Internet | 4 days ago |
Community Discussion
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O2 Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Ruth Holliday (@RuthHolliday13) reported from Hammersmith, EnglandStill within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great
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Chris sweet (@poundland_thor) reported from Richmond, EnglandIt is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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Ari Gork (@arigork) reported from Barnet, England@O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?
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Andy Denial 📸 (@NorthernlyExpo) reported from Islington, England@O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.
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Paul Lewis (@paul_a_lewis) reported from Barnet, England@O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx
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Elaine Sheppard (@ElaineHenesy1) reported from Watford, England@O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud
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Andrew Dourka-Laird (@LairdDourka) reported from London, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Amalik799 (@Amalik7991) reported from Kingston upon Thames, England@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
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Bede Feltham 💙 (@bedefeltham) reported from Esher, England@O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx
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Fr Chris Phillips SSC (@phillipsc) reported from Brentford, EnglandHello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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Christian Radnedge (@ChristianRad) reported from London, EnglandSomething especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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Chris sweet (@poundland_thor) reported from Richmond, England@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from Camden Town, England@O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!
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Nicola Fish 💙 (@Nicolanoodle) reported from Richmond, England@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
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Aurélien (@aur_elien) reported from Hackney, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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James Murray (@jamesmurray07) reported from Camden Town, England.@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).
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Josh (@JoshBates) reported from Paddington, England@O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.
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Katy Hall (@katyhall26) reported from Hammersmith, EnglandVery unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Alia Malik (@aliamalik) reported@sohailanjum @O2 I’m we have a damaged mast - I rarely get any more than 1 bar signal if I’m lucky. Calls drop consistently or I can’t hear / vice versa. I don’t want to leave but I have no choice. I’d rather spend my money and receive the service I pay for - you should too. It’s unacceptable.
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Ellas Curly Crown (@ellascurlycrown) reportedSo @virginmedia @virginhelp is there any intention of giving us north west Londoners any ACCURATE INFORMATION as to when this fault will be fixed. 3 days now working from home hotspotting my @O2 data! Not a happy customer #shockingservice
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Solome_n (@Solome) reported@ThreeUK you possibly have the Internet in UK after. Thank God my work phone is on the 02 network, I have been trying to log into some of my accounts online for the last 30mins until I used the phone with @O2 network so I maybe its time to move on from you after 10 years
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Alia Malik (@aliamalik) reported@O2 I don’t get a sense of urgency from your reply at all . ‘Always working to improve the network’ doesn’t coincide with what I’m on the receiving end of - a damaged mast for over 2 years?! No regard for the customer experience nor endeavour to retain them. Such a shame #GoodbyeThen
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Karen G (@KarenGTweets) reported@SamsungUK @SamsungMobile Please make some smaller smartphones! It's getting particularly bad for women - almost impossible to find something that actually fits in your hand properly. I'm in pain from using the A41 and now @O2 are ignoring customers and refusing to exchange.
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Darren Hillman (@darrenhillman78) reported@O2 how come I have never got any surprises, been a customer for years & years. I was hoping to get Disney+ for the kids
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Dr. Kenneth A. Barnes III (@SuperKMx) reportedTrying to place an order with @O2 "Looks like something went wrong" when I hit the "confirm order" button on mobile. Live chat says to try later on desktop. Same problem. Go through all the security stuff with live chat again, then they disconnect me. Sweet.
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Beautiful Homes (@PGRdecor) reported@O2 A whole month without service now folks, yet you still keep taking payments
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Gjbmcg (@garvanmcg) reported@StephenMcG_Mug @O2 ats it ,give it to them lad, bad hueres...
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Kerri Lyn Hart (@kezzalyn85) reported@O2 No sorry I don’t have another phone to try my sim, everything else is working fine on my phone it’s just saying no service. So once I leave my house to go to work etc then calls text & internet are not accessible.