O2

O2 Outage Report in Bermondsey, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bermondsey, Greater London, England 08/16/2025 05:40

August 16: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bermondsey, Greater London, England

The most recent O2 outage reports came from the following cities: Mitcham, Tower Hamlets, London, Dagenham, Catford, Croydon, Hendon, Harringay, Ealing, Streatham, Bermondsey, East Ham, Lewisham, Woodford Green and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomMitcham Phone
United KingdomMitcham Phone
United KingdomTower Hamlets Wi-fi
United KingdomLondon Phone
United KingdomTower Hamlets Internet
United KingdomDagenham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • nettiewettie Annette 💜🏳️‍🌈 (@nettiewettie) reported from City of London, England

    @BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.

  • HaleAlexander Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned

  • PhilippaM78 Philippa-Ann May (@PhilippaM78) reported from Bromley, England

    @O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!

  • unknown_babez 🎃🖤TheBlackDahliaRose💀🥀🕸 (@unknown_babez) reported from Paddington, England

    @O2 a loyal customer of 11 years here 👋🏽 I am leaving your company because of many reasons.... one of them being you’ve outsourced your customer service to a new company which is quite honestly useless. Another being you do not value your customers. Bring on a new company 👊🏾

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.

  • johnsw John Williams (@johnsw) reported from Hackney, England

    @O2 The problem is your site

  • MariaPiaTissot Maria Pia Tissot (@MariaPiaTissot) reported from Camberwell, England

    @Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas

  • julsbvby afia. (@julsbvby) reported from Paddington, England

    It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.

  • s11kda Sam D (@s11kda) reported from City of London, England

    @O2 what a shambles of a customer service

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • lofty_london London Lofty (@lofty_london) reported from Camberwell, England

    @O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @KateAlexa_ @O2 IT IS AWFUL

  • joe_bignell Joe Bignell (@joe_bignell) reported from London, England

    @O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced

  • Mcdoto_tony Tony McDonald (@Mcdoto_tony) reported from Camberwell, England

    @MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!

  • captnyesterday Bobby (@captnyesterday) reported from Woodford Green, England

    @O2 hey guys my phone is basically useless outside of a WiFi connection atm due to no signal. Would like to get this sorted asap

  • Kineets Kineta Kelsall (@Kineets) reported from Camberwell, England

    @Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.

  • andy_lobo Andy Lobo (@andy_lobo) reported from Romford, England

    @twistedrao @O2 My data is crap on O2 this time round.

  • tjwmurphy Timothy Murphy (@tjwmurphy) reported from Paddington, England

    @virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BevReindl Bev (@BevReindl) reported

    @O2 why isn’t anyone picking up the phones? My daughter needs help and has been trying to speak to someone all day absolutely disgusting!!

  • SimonKenyon14 Simon Kenyon (@SimonKenyon14) reported

    @O2 I am new customer and been trying to speak with human at O2 were it's not good to talk apparently. Customer service is **** tbh not happy at all.

  • stefj1973 Stefan Jowett (@stefj1973) reported

    Dear @O2 your service has left me stressed, unable to collect my upgrade and pretty upset to say the least! 😡😠🤬 Been with you for years and today's treatment i find absolutely appalling!!! I don't have words enough for how I've been treated today!!!

  • ChrisMacL Chris MacLeod (@ChrisMacL) reported

    @O2 @EnglandRugby Now I am fully aware you sponsor England and all but you are in danger of losing a customer, no other nations playing?

  • BrookieLeeds Brookie (@BrookieLeeds) reported

    @O2 Just like your customer service team.

  • raymccreath Ray McCreath 💙💛 (@raymccreath) reported from Hamilton, Scotland

    @sumazonSW @O2 That's not a bad idea, amazon can deliver a printed t shirt on Monday, Tuesday I'll be in an o2 shop in Glasgow

  • DargeKnight Ryan aka The Darge Knight (@DargeKnight) reported

    @O2 your signal in the Romford area is absolute dog ****! Haven’t been able to contact my daughter for 30 mins until I’d walked a mile away from where I was! £80 a month for the pleasure!!! #Toilet

  • raymccreath Ray McCreath 💙💛 (@raymccreath) reported from Hamilton, Scotland

    @o2 absolutely shocking customer service... overcharged on bill by nearly £1800 and been trying to get money back. O2 have admitted error but to date have been unable to get refund. Another 45 mins on phone today and still cannot tell me when money is coming back.

  • DarkAsuramaru Dark Asuramaru (@DarkAsuramaru) reported

    @virginmedia @TheBHF @O2 This is nice but... your down m8 wifi landline work but no broadband. I check your site says all good what a ******* lie

  • VictoriaDuff78 Victoria Duff (@VictoriaDuff78) reported

    @O2 new customer, cannot access account,no password,says registered, cannot reset password, conflicting information when trying to reset password on phone to you for 1 hour, still can’t get into account ?! What on earth !!