O2 Outage Report in Bermondsey, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Bermondsey, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 16: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent O2 outage reports came from the following cities: Mitcham, Tower Hamlets, London, Dagenham, Catford, Croydon, Hendon, Harringay, Ealing, Streatham, Bermondsey, East Ham, Lewisham, Woodford Green and Fulham.
City | Problem Type | Report Time |
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Phone | ||
Phone | ||
Wi-fi | ||
Phone | ||
Internet | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Annette 💜🏳️🌈 (@nettiewettie) reported from City of London, England
@BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.
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Alex Hale (@HaleAlexander) reported from London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Thomas-Lee (@TRFC_Tom) reported from London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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Thomas-Lee (@TRFC_Tom) reported from London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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Philippa-Ann May (@PhilippaM78) reported from Bromley, England
@O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!
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🎃🖤TheBlackDahliaRose💀🥀🕸 (@unknown_babez) reported from Paddington, England
@O2 a loyal customer of 11 years here 👋🏽 I am leaving your company because of many reasons.... one of them being you’ve outsourced your customer service to a new company which is quite honestly useless. Another being you do not value your customers. Bring on a new company 👊🏾
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Thomas-Lee (@TRFC_Tom) reported from London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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John Williams (@johnsw) reported from Hackney, England
@O2 The problem is your site
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Maria Pia Tissot (@MariaPiaTissot) reported from Camberwell, England
@Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas
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afia. (@julsbvby) reported from Paddington, England
It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.
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Sam D (@s11kda) reported from City of London, England
@O2 what a shambles of a customer service
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Jade Sharp (@jadesharp1992) reported from Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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London Lofty (@lofty_london) reported from Camberwell, England
@O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.
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Kineta Kelsall (@Kineets) reported from Tottenham, England
@KateAlexa_ @O2 IT IS AWFUL
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Joe Bignell (@joe_bignell) reported from London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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Tony McDonald (@Mcdoto_tony) reported from Camberwell, England
@MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!
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Bobby (@captnyesterday) reported from Woodford Green, England
@O2 hey guys my phone is basically useless outside of a WiFi connection atm due to no signal. Would like to get this sorted asap
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Kineta Kelsall (@Kineets) reported from Camberwell, England
@Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.
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Andy Lobo (@andy_lobo) reported from Romford, England
@twistedrao @O2 My data is crap on O2 this time round.
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Timothy Murphy (@tjwmurphy) reported from Paddington, England
@virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Bev (@BevReindl) reported
@O2 why isn’t anyone picking up the phones? My daughter needs help and has been trying to speak to someone all day absolutely disgusting!!
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Simon Kenyon (@SimonKenyon14) reported
@O2 I am new customer and been trying to speak with human at O2 were it's not good to talk apparently. Customer service is **** tbh not happy at all.
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Stefan Jowett (@stefj1973) reported
Dear @O2 your service has left me stressed, unable to collect my upgrade and pretty upset to say the least! 😡😠🤬 Been with you for years and today's treatment i find absolutely appalling!!! I don't have words enough for how I've been treated today!!!
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Chris MacLeod (@ChrisMacL) reported
@O2 @EnglandRugby Now I am fully aware you sponsor England and all but you are in danger of losing a customer, no other nations playing?
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Brookie (@BrookieLeeds) reported
@O2 Just like your customer service team.
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Ray McCreath 💙💛 (@raymccreath) reported from Hamilton, Scotland
@sumazonSW @O2 That's not a bad idea, amazon can deliver a printed t shirt on Monday, Tuesday I'll be in an o2 shop in Glasgow
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Ryan aka The Darge Knight (@DargeKnight) reported
@O2 your signal in the Romford area is absolute dog ****! Haven’t been able to contact my daughter for 30 mins until I’d walked a mile away from where I was! £80 a month for the pleasure!!! #Toilet
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Ray McCreath 💙💛 (@raymccreath) reported from Hamilton, Scotland
@o2 absolutely shocking customer service... overcharged on bill by nearly £1800 and been trying to get money back. O2 have admitted error but to date have been unable to get refund. Another 45 mins on phone today and still cannot tell me when money is coming back.
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Dark Asuramaru (@DarkAsuramaru) reported
@virginmedia @TheBHF @O2 This is nice but... your down m8 wifi landline work but no broadband. I check your site says all good what a ******* lie
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Victoria Duff (@VictoriaDuff78) reported
@O2 new customer, cannot access account,no password,says registered, cannot reset password, conflicting information when trying to reset password on phone to you for 1 hour, still can’t get into account ?! What on earth !!