O2 Outage Report in London, England
Why is my O2 service not working?
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If you are having issues, please submit a report below.
The latest reports from users having issues in London come from postal codes EC1N , SE14 , NW6 , SE13 , SE23 and SE1 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (42%)
- Internet (31%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near London, England
The most recent O2 outage reports came from the following cities: Hammersmith, Wandsworth, Greenford, London, Paddington, Wealdstone, City of London, Croydon, Hackney, Barnet, Bromley, Enfield Town, Kensington, Poplar, and Muswell Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 2 days ago |
|
Wandsworth
|
Internet | 3 days ago |
|
Greenford
|
Phone | 4 days ago |
|
London
|
Total Blackout | 5 days ago |
|
Paddington
|
Phone | 5 days ago |
|
City of London
|
Phone | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Thomas-Lee (@TRFC_Tom) reported from London, EnglandHaving an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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Joe Bignell (@joe_bignell) reported from London, England@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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Tony McDonald (@Mcdoto_tony) reported from Camberwell, England@MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!
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🎃🖤TheBlackDahliaRose💀🥀🕸 (@unknown_babez) reported from Paddington, England@O2 a loyal customer of 11 years here 👋🏽 I am leaving your company because of many reasons.... one of them being you’ve outsourced your customer service to a new company which is quite honestly useless. Another being you do not value your customers. Bring on a new company 👊🏾
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Delboybaisden 📸🎥 (@Stefan_baisden) reported from Southall, England5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE
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Kineta Kelsall (@Kineets) reported from Tottenham, England@JayTaylor_93 @O2 I literally get two bars everywhere. It’s so bad. Really disappointed
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Maria Pia Tissot (@MariaPiaTissot) reported from Camberwell, England@Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas
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Andrew (@pitcombe) reported from Camberwell, EnglandThe continuing saga of poor network in SE15. I don’t know how long this hasn’t been working @O2 last update was to fix by 4/10 Sorry a phone mast close to you isn't working This means you might experience problems making calls, using the internet, or sending/receiving emails.
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Annette 💜🏳️🌈 (@nettiewettie) reported from City of London, England@BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.
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Jade Sharp (@jadesharp1992) reported from Richmond, England@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Thomas-Lee (@TRFC_Tom) reported from London, England@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Thomas-Lee (@TRFC_Tom) reported from London, England@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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Philippa-Ann May (@PhilippaM78) reported from Bromley, England@O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!
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Fable&King Clothing (@FableandKing) reported from Croydon, England@O2 Hi, it seems like everytime we lose just one bar of signal on 4g, we struggle to load the most basic apps/pages. This never used to be an issue but is becoming quite regular.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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William Allbrook (@willduo) reportedAnother day where I can’t make voice calls on @O2 in SN16. This has now been going on for two weeks. PLEASE FIX NOW!!!
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🏴🇪🇺 Rebel Scot (@Ind3pendent7) reportedI better get reimbursement for not having a phone service for almost a week! @O2 @ofcom
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Donna (@donna_hgate) reported@O2 If that’s the case, why haven’t I and many others been able to get mobile internet in the centre of Harrogate for months? It’s not even like it comes and goes, it just never works! Everything I check the network issues page there is always a fault which is being fixed…?
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BlackPink are the best (@hike821) reportedhey @O2 i orderd a new phone on saturday and it was supposed to arrive monday the 13th and it didnt any way you can help?
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Andy Weston (@AbnerBrowne) reported@O2 Hi again. I can still only see the last three bills on my account. Is this issue still ongoing?
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LagerthaLou Ford (@BeautyLou16) reported@O2 been trying to phone but after being on hold for 30 mins the call was then dropped as soon as I was telling her the issue. My student discount hasn’t been added & I’ve paid 2 bills already
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Ste lowe (@irishguard1998) reported@O2 keep trying to get me to upgrade, ive had nothing but a crap service tbh id sooner be on PAYG gaff gaff My bill is 65 a month thats staying within my unlimited calls text and data...self explanatory tbh..... Absolute rip off im out...
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OnEurope (@oneurope_esc) reported@O2 hi. You seem to have taken £405 from my bank for an account that I was assured had been closed. Help!
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Imogen Sayers (@imogenclare24) reportedAnyone else’s @O2 #priority app not working this morning?
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jess (@jess74349013) reported@DaftAsABrush21 @O2 no don’t wait no, this is a hacker in my account don’t do any of this ****