O2

O2 Outage Report in London, England

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The latest reports from users having issues in London come from postal codes EC4R, NW6, SW8, SW15, E1, SW95, SW19 and SE22.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in London, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in London, England 03/19/2024 06:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near London, England

The most recent O2 outage reports came from the following cities: Croydon, Islington, Bermondsey, Walthamstow, Enfield Town, Southwark, London, Wood Green, Tower Hamlets, Hackney, Mill Hill, Finchley, Watford, Orpington and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomIslington Phone
United KingdomBermondsey Internet
United KingdomWalthamstow Phone
United KingdomWalthamstow Phone
United KingdomEnfield Town Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • MattGauntlett Matt Gauntlett (@MattGauntlett) reported from Watford, England

    @O2 I need help ASAP please

  • carboncoach Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, England

    Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

  • esrose2003 Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

  • FatimaDuerden Fatima Duerden 🇪🇺 (@FatimaDuerden) reported from Camberwell, England

    My 4G is down. Only Wifi working. @O2 is there a problem??

  • EmlynAD Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

  • ThomasAlexJenk1 Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, England

    @O2 Fuming at O2. Currently have 2 devices on a business account, but apparently a 3rd was not given because of a credit check. How long have I been a customer? Years, and Years, A shop gave me a contract for device 2 in 10 mins I've just spent 40 on Telephone for nothing.

  • ThomasAlexJenk1 Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, England

    @O2 Credit checks are clearly not worth the paper they are written on, where is your customer service care? look at my personal history and then WHY did the same business account get me my 2nd device in an O2 shop from O2 staff without any hassle, please explain.?

  • Sheena81 Sheena Watts (@Sheena81) reported from Kensington, England

    @MoneySavingExp Is this every network? @O2

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

  • esrose2003 Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • EmlynAD Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

  • Stasisesque Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • esrose2003 Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

  • NokkTheDwarf roger (@NokkTheDwarf) reported from Poplar, England

    @O2 your priority ticket service has not let me click on continue to buy the tickets (it is greyed out). This is the first time I have used the service and it isn't a good experience.

  • AddingtonSteph Stephanie Addington (@AddingtonSteph) reported from Richmond, England

    .@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.

  • james_rogers James Rogers (@james_rogers) reported from Poplar, England

    @O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!

  • wlcustoms White Lotus Customs (@wlcustoms) reported from Croydon, England

    I was going to hold off until the 23 series... But god damn you @SamsungUK that s22 ultra looks amazing... @O2 what's the deal on refresh as I'm rolling with the s21 ultra currently?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Joe_S4C Joe Howard (@Joe_S4C) reported

    @O2 to add to this awful service. The 02 service rep who called this morning after promising he’d be in the office to take payment admits he over slept and won’t be able to take payment.

  • combat_boot 𝗖𝗼𝗺𝗯𝗮𝘁 𝗕𝗼𝗼𝘁 (@combat_boot) reported

    @ben__h @O2 O2, what to do? Hope the fuss about the bus, distracts the bad poetry crew? And stop bad rhythm that doesn’t track, For you, @O2?

  • JMarshallT J M Taylor, esq. (@JMarshallT) reported

    @EnglandRugby @SixNationsRugby @O2 The same George Furbank who had the worst test debut in history, in Paris, two years ago?

  • ADavenport86 Alexander Davenport (@ADavenport86) reported

    @ishkolhatkar Or their website is so crap it's next to worthless (looking at you @O2 )

  • sam29663452 Sam Liverpool (@sam29663452) reported

    @O2 upgraded yesterday through your app. There was an option for ‘need more help’ with WhatsApp link. Now been told my upgrade cancelled but fraud team and my account compromised. Not even had a call from o2. Deeply concerning

  • elise_john85 Elise (@elise_john85) reported

    Always a fun Friday when @virginmedia take away your internet connection and @O2 don’t provide a good enough signal for a decent hotspot. It’s not like I’ve got important deadlines today 🙄🙄

  • lualad52 Mary North (@lualad52) reported

    @O2 Bank have done all checks. Problem they say is with network provider

  • lualad52 Mary North (@lualad52) reported

    @O2 The bank have done all their checks and say it is with my network. My number has been confirmed as correct

  • cystitishelp Northern Girl (@cystitishelp) reported

    @O2 If you don’t remove the charge I will look for another service provider

  • jessportch jess (@jessportch) reported

    @O2 I’ve DM’d, no response and still no signal