O2 Outage Report in London, England
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The latest reports from users having issues in London come from postal codes EC4R, SW8, SW3, W4, SE10, RM11, SW19 and SE27.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near London, England
The most recent O2 outage reports came from the following cities: Bushey, Lewisham, Abbey Wood, London, Belsize Park, Camden Town, Harringay, Wembley, Ilford, Croydon, Brentford, City of Westminster, Enfield Town, Hampstead and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Bushey |
Phone | |
| Lewisham |
Phone | |
| Abbey Wood |
Phone | |
| London |
Phone | |
| Lewisham |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Joshua Preston
(@jpfpreston) reported
from
Camberwell, England
You don’t get an ounce of data stood on an open-air platform at London Bridge. Been the same for 5 years. I tweeted back then. Send an engineer to platform 12 for a survey. And none of “we don’t guarantee data” -just fix it pls. @O2
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Omar Mansoor
(@OmarMansoor) reported
from
Poplar, England
@Ali_Malik @O2 @Ofcom @MarkEvansO2 @markevenso2 giving us a day of refund not helps actually! Some of us are running full businesses on your network.
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Corina Wieland
(@CorinaWieland) reported
from
London, England
@VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.
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Tom Davies
(@TomDavies_89) reported
from
City of London, England
I’m leaving @O2, service is again absolutely atrocious and I live in central London. #o2
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Abigail Brady
(@abigailb) reported
from
Wandsworth, England
@O2 Hi, i’m not an idiot - I’m a software engineer - I know it didn’t come *from* you. Nonetheless it was relayed *by* you. It shouldn’t have been, because you shouldn’t accept text messages for relay that appear to be from banks unless you can verify that they really are.
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لويد سا
(@iLloyd_Sa) reported
from
Hammersmith, England
@o2 can you fix your network in @westfeild #London as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90 pcm and you don’t get basic networks. Not a happy customer anymore.
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Colin Thomas
(@colinthomas1961) reported
from
Islington, England
@o2 your signal on match days around Highbury is non existent. All other carriers are fine. You say you’re the best, do something about this because it’s unacceptable.
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Ali Malik
(@Ali_Malik) reported
from
London, England
And the harrowing experience continues with @o2! Porting out within 14 day cooling off period of “new” contract seems to be a tough ask for #O2. Unacceptable, impolite behaviour of customer services while the farce from technical side continues. #O2fail! CC: @MarkEvansO2 @Ofcom
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Swanscott
(@CSwanscott) reported
from
Camberwell, England
@O2 My data has been extremely slow/not working the last few days can you help out please !!
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Holly ✌🏼
(@hpatterson91) reported
from
Wandsworth, England
Explain to me @O2 how I can have 4g at the top of an Italian mountain range but can’t even get phone signal in Clapham...
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Ali Malik
(@Ali_Malik) reported
from
London, England
The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2
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Daniel Burgess
(@myorangetruck) reported
from
East Ham, England
@O2 I sent over a DM yesterday no response and another day with crap data service. Still not fixed
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Stella Leung
(@StellaWYLeung) reported
from
Wandsworth, England
@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
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Liv 🌸🌷
(@OliviaFranceska) reported
from
Islington, England
@O2 hi, my data hasn’t been working all day! Please help
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Janet Heil
(@janet_heil) reported
from
Bromley, England
@f4feistyfem @inguidowetrust @SEOforlondon @O2 I completely agree @f4feistyfem. I politely asked people next to us to stop shouting and they said *I* was rude and they had to shout because it was so loud. Truly shocking.
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Tom Davies
(@TomDavies_89) reported
from
Hackney, England
Central London @O2 signal yet again an absolute travesty! I’d be better off investing in pigeons 🐦
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Sara May
(@saraminniemay) reported
from
Lambeth, England
@O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.
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لويد سا
(@iLloyd_Sa) reported
from
Brentford, England
@o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.
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Corina Wieland
(@CorinaWieland) reported
from
London, England
@O2 I have called O2 several times and also chatted online to a few people (Nooruddin for example).I also spoke to the 3rd party which don’t care and to the police which are busy with bigger problems.What it comes down to is YOU are charging me, and I am YOUR costumer
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Holly ✌🏼
(@hpatterson91) reported
from
Kensington, England
@O2 I always have signal and 4g problems in london. I have 1 bar and intermittent 3G at all times in my house in Clapham it’s so frustrating !!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Anna Waites
(@beepbeepdesigns) reported
@rhian82 @O2 I've used giffgaff for years! I think it runs on O2's network so the coverage should be the same. It's officially PAYG but it rolls over automatically
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Chris Pullar
(@chriswpullar) reported
@O2 trying to complain how awful your signal is EVERYWHERE and it’s taken me 3 hours to find signal to complain because it is that crap!!! #whyshouldipaymycontract
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Robert Dellamuro
(@Robertdellamuro) reported
@O2 why do you advertise that your customer service team are open 7 days a week, then when you call your told it’s Monday to Friday only
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Paul Richardson
(@618Paul) reported
Hey @O2 are you having problems with people logging into their account? You send me a code but its immediately invalid
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Cait Faulkner
(@faulkner_cait) reported
@O2 how do I cancel my Mother’s contract? She has dementia and gone into a care home.
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𝕬𝖆𝖗𝖔𝖓ʘ‿ʘ
(@AaronH0692) reported
@O2 Please then, explain to me, I have made several dates changes across the decade I have been with you and this has never happened before?
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James
(@WilJamTom) reported
@O2 I only upgraded to this phone and SIM last month and haven’t had a single issue before today, and I’m not having any issues with using wifi on the phone. I’m fairly confident it’s just bad service in my local area
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Robert Dellamuro
(@Robertdellamuro) reported
@O2 I’ve called 202 from my mobile as I wish to cancel my contracts with o2 and they are shut
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Sayce Holmes-Lewis
(@sholmeslewis) reported
@O2 have the worst coverage of any network provider I’ve had. I’ve literally had no service since I for the new sim. Had to get out that contract within my 14 day grace period ASAP! Back to EE lol
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Andrew Bailey
(@AndrewB92571306) reported
@O2 can’t log in to my o2 online. And with o2 app I can’t get in the the change tariff page. Is there a problem at the moment