O2 Outage Report in London, England
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The latest reports from users having issues in London come from postal codes EC4R, W4, E1, WC2H, SW1, SW8 and SE26.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (23%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near London, England
The most recent O2 outage reports came from the following cities: Watford, Croydon, Leyton, Southwark, Hammersmith, London, Mitcham, Hampstead, Hornsey, Ealing, Hackney, Newham, Lewisham, Streatham and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 Watford |
Total Blackout | |
| Croydon |
||
| Leyton |
Phone | |
| Southwark |
Total Blackout | |
| Croydon |
Phone | |
| Hammersmith |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Jack Appleton
(@appletonjack) reported
from
Camden Town, England
@Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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Richard Morris
(@richardmorrisuk) reported
from
Richmond, England
Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
-
Gill Barr💙
(@Gill_Barr) reported
from
Islington, England
@O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks
-
Lifestyleyourhealth
(@Lifestyleyourh1) reported
from
Ilford, England
@matthewbri1 @O2 I’m having the same problem so there must be an issue
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JPaulG 🐼 😷🧋
(@JPaulG) reported
from
Lambeth, England
@O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?
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Ashley Leggett
(@ashley_leggett) reported
from
Hounslow, England
@O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.
-
Olly Groome
(@ollygroome) reported
from
Bromley, England
@sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄
-
Jackie Frost 🤍
(@Jackie_flash) reported
from
Lambeth, England
Hi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular
-
Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬
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🥷🏾✨
(@EightyThor) reported
from
Stratford, England
When is the @O2 website not down?
-
Liz Rose 💙
(@esrose2003) reported
from
Richmond, England
@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
-
Richard Lace
(@huggyheaven) reported
from
Wandsworth, England
@o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews
-
Caz Young
(@The_Caz) reported
from
Wandsworth, England
@MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!
-
LTH🇬🇧london
(@LTHlondon) reported
from
Camberwell, England
@SarahJa28484793 @O2 Not bad, I must say
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Guy Dorrell 3.5% Europhile #PR #electoralpact 👊
(@guydorrell1) reported
from
Croydon, England
Hey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊
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Raf🇵🇱🇪🇺🇬🇧🏳️🌈
(@Mr_Rafal) reported
from
Hackney, England
I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?
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scared of the mark
(@QueenMarkgaret) reported
from
Ilford, England
Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
Struggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!
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Raf🇵🇱🇪🇺🇬🇧🏳️🌈
(@Mr_Rafal) reported
from
Hackney, England
@O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Michael bennett
(@mickeyboy71) reported
@O2 I can't login on your site, can you cancel the sim I ordered please.
-
Jondgooner@lhrfeeder
(@Jondgooner) reported
@o2 can't pay my bill now 48 hours how long does it take to fix problem 🙃 #slow
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Julie Dunn
(@misshouts) reported
@O2 i need to pay my bill before i get charged a late fee but your app is down ? i hope im not gonna get cut off and paid a late fee ??
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PAYTON
(@PAYTONYT) reported
So whats happening with the My 02 app? Its been down for a few days now @O2
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Chelle McCann
(@chellemccann) reported
@o2 have managed to top it up but it won’t update her bundle! Please help as this will waste her top up!
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Darles Chickens
(@Darls_Chickens) reported
@O2 I want to pay my o2 bill but your website has been down since yesterday. I will get a £6 late payment charge if it’s not paid! Please advise me what to do.
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David W
(@Weemies) reported
@O2 Good grief! Still down, this morning! Is #O2 trying to beat #Virginmedia for the worst communications supplier award?
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Jondgooner@lhrfeeder
(@Jondgooner) reported
@alasdair_clark @O2 My bill was due 48 hours ago still can't login and it says go to our website also down so ring in no one there #joke
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Paul Lynch
(@Mohawk1977) reported
@O2 hi need to log into my acc but app is down for maintenance I need to reactivate my sim as flying bk home soon and my sim isn’t working
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Liz 🐱🐰🐾🇬🇧🥩🍕🧩📱⚽️🏳️🌈
(@nikeeweston) reported
Really #O2down @O2 STILL DOWN????