O2 outages and service status in London, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 16, 11:30 AM GMT+1.
- Phone (57%)
- Internet (30%)
- Wi-fi (9%)
- E-mail (4%)
The latest reports from users having issues in London come from postal codes SW4 , EC1N , NW6 , SE14 and SW6 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in London, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near London, England
The most recent O2 outage reports came from the following cities: London, City of Westminster, and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Wi-fi | 3 days ago |
|
London
|
Internet | 9 days ago |
|
London
|
Internet | 10 days ago |
|
London
|
Internet | 13 days ago |
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London
|
Phone | 15 days ago |
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London
|
Phone | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Ali Malik (@Ali_Malik) reported from London, EnglandAnd the harrowing experience continues with @o2! Porting out within 14 day cooling off period of “new” contract seems to be a tough ask for #O2. Unacceptable, impolite behaviour of customer services while the farce from technical side continues. #O2fail! CC: @MarkEvansO2 @Ofcom
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⚡️Emma⚡️ (@electriccandles) reported from London, EnglandIdk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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https://techhub.social/@ianpike 🏴 (@IanPike) reported from London, England@O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.
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Annette 💜🏳️🌈 (@nettiewettie) reported from City of London, England@BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.
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ScottCanEat (@ScottCanEat) reported from London, EnglandHey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Vger Ann Goldby (@Iccle_Princess) reported from London, EnglandIts amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Tom Davies (@TomDavies_89) reported from City of London, EnglandI’m leaving @O2, service is again absolutely atrocious and I live in central London. #o2
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Thomas-Lee (@TRFC_Tom) reported from London, EnglandHaving an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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Chloe Finlayson (@chloefinlayson) reported from City of London, England@naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though
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Alan Greene (@AlanGreene73) reported from London, England@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Sheree (@Sheree_Kirby) reported from London, England@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Joe Bignell (@joe_bignell) reported from London, England@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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Sheldon Tarpey (@SheldonLT) reported from City of London, England@UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.
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Andrew Dourka-Laird (@LairdDourka) reported from London, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Juliet MacKenzie Gough (@juliet_gough) reported from London, England@O2 can I use my phone in Israel? I’m pay monthly customer.
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Roslyn (@RoslynBriggs89) reported from London, England@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Ali Malik (@Ali_Malik) reported from London, EnglandThe ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2
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Jon. 🇬🇧🏴🇮🇱🕎✡️ (@jonnyrotton1989) reported from City of London, England@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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William Harford (@williampharford) reported@worstall @O2 @vodafone Maybe they'll help improve matters like they have with equity investments in local broadband...
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Benjamin Webster (@benjaminlfc) reported@O2 I am sick and tired of not being able to make payment online or in the app because of your absolute shambles of a payment system, a system that you ironically upgraded last year telling us all that it would improve the system that had been around for years and years. The phrase “if it ain’t broke, don’t fix it” springs to mind. For the record tickets have been raised to your back office teams by your CS over and over and not one has ever been replied to or acted on.
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Ellie (@EllieMBond) reported@TomTugendhat @O2 @EE They are probably using the same masts. It is a lack of masts that is the problem. No one wants them in their backyard but everyone wants good coverage.
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LE Graphics (@legraphics) reported@O2 I have been a business customer for over 25 years. Delighted to see the adverts for O2 satellite given that I have no network coverage for half of my time. Shocked when phoned to order the bolt on and told its for personal customers only. Do you not value business customers?
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Desmond Mansfield (@des_mansfield) reported@worstall @O2 @vodafone Oligopolies can still be bad.
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R B (@RLBD1920) reported@O2 I did and it said there were no issues but now that I’m outside of my office I seem to have access to data now
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Angelo Micciche (@Micci1988) reported@TomTugendhat @O2 Im always having to go on flight mode and off again just to get network coverage.
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Mr H (@silestanix) reported@O2 I've already submitted a formal complaint, I'll be asking for my PAC Code when I'm back in the UK next week. Enough is enough. I will also be withholding payment of line rental for this billing period, as the service has been non existent, I still cannot make phone calls.
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Anti Manchester Action (@Fu0161) reported@TomTugendhat @O2 You have some gall complaining about signal you disgusting forces *****, it's because of YOU and people like you huwaei got banned from England and we have **** signal!
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Katharinebarton (@katharinebarto6) reported@TomTugendhat @O2 @EE I agree. And you are right, it has got worse. Let alone those black spots being addressed. What is going on? Also offices in the City of London with no signal!!