O2

O2 Outage in London, England

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

 Problems detected at O2

O2 problems in the last 24 hours in London, England

O2 Outage Chart in London, England 09/19/2020 13:00

September 19: Problems at O2

O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Phone 69.72% Phone
  • Internet 16.94% Internet
  • E-mail 3.89% E-mail
  • Wi-fi 3.89% Wi-fi
  • Total Blackout 3.33% Total Blackout
  • TV 2.22% TV

O2 Outage Map Near London, England

The most recent outage reports and issues originated from Paddington, Sidcup, Camberwell, Worcester Park, Croydon, London, Hackney, Leyton, Kensington, Pinner, Wandsworth, Harringay, Epsom, Bexleyheath and Twickenham.

United KingdomPaddington Phone
United KingdomSidcup Phone
United KingdomWorcester Park Phone
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Phone

O2 in London, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

O2 Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:
  • Brunts1980 Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

  • Mr_ISC Pasha (@Mr_ISC) reported from Wandsworth, England

    Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

  • Claudiasabram Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

  • fbateallthepies Dowsey 🏆 CHAMP19NS 🏆 (@fbateallthepies) reported from Camberwell, England

    @O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

  • NeedMoreTea Robert Valentine (@NeedMoreTea) reported from Kensington, England

    @O2 I get masts break down etc, but two weeks is quite a long time.

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2

  • bukachef Fine Chef Damilola🥰 (@bukachef) reported from Harrow Weald, England

    @O2 dm pls. I have a problem

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

  • nmunawar dr nabila 🌹 (@nmunawar) reported from Wandsworth, England

    Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

  • Mr_Rafal Raf (@Mr_Rafal) reported from Hackney, England

    Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?

O2 Issues Reports

Latest outage, problems and issue reports in social media:
  • vincecox50 Vince Cox (@vincecox50) reported

    @O2 I tried today to use the automated service to top up my mums phone. After a great deal of effort, I was transferred to an operator. After a great deal of explaining what I wanted to do this I was told I failed verification and could not do it.....

  • Citizen_O_World john smith (@Citizen_O_World) reported

    @O2 pissing more money away on marketing instead of decent service I see

  • AndyTVokes12 Andy Vokes (@AndyTVokes12) reported

    @O2 Can someone please reply I’ve sorted my problem now. Lovely assistant called Heather at customer services sorted it out for me

  • Sandra_Ortega San (@Sandra_Ortega) reported

    @O2 hi I can’t make my data work in Spain please help

  • gavtom86 Gavin Thomas (@gavtom86) reported

    @O2 Please can you fix all of your masts in BN21? Data gone from 20mb+ to 0.2mb max on 4g and 3g. Status has said mast not working for months now so can't be the issue.

  • dacabbage86 Richard Escudier (@dacabbage86) reported

    @O2 When I'm on 4G. Everything is fine. When things slow down I always check the top and always noticed its on 4G+. Then when back to 4G its fast again. This happens very consistently.

  • skools paul dosset (@skools) reported

    @O2 your customer service gets worse and worse every year it’s pathetic

  • ScottishJill 𝔍𝔦𝔩𝔩 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ScottishJill) reported

    @moraynature @O2 I was with O2 for a long time, however their reception area was poor after they broke from BT . Plusnet have good offers on mobiles ..

  • beki120 Beki West (@beki120) reported

    @O2 I’m still waiting for an email to confirm the Amazon O2 Extra bolt on has been added to my account so that I can access Prime. Can you please help?

  • dansimister Daniel Simister (@dansimister) reported

    @O2 How much are Apple Watch esim plans for non o2 customers and how much would it cost to add it to a plan if an O2 customer (can this be a SIMO plan?) ?