O2 Outage Report in Muswell Hill, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Muswell Hill, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Muswell Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Muswell Hill, Greater London, England
The most recent O2 outage reports came from the following cities: Balham, London, Harrow, Hatfield, Tottenham, Fulham, Radlett, Camden Town, Watford, Barking, Ealing, Wandsworth, Paddington, Islington and Newham.
City | Problem Type | Report Time |
---|---|---|
Balham | ||
London | Phone | |
London | Phone | |
London | Phone | |
Harrow | Phone | |
Hatfield | Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Muswell Hill, England
Latest outage, problems and issue reports in Muswell Hill and nearby locations:
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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Shane
(@Shaneyfirkins96) reported
from
London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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mark
(@PieFaceMark) reported
from
London Colney, England
@O2 hello. I have just moved over to O2 and am considering buying a phone from the company Oneplus. I have read that Oneplus phones don't work with the O2 5g network, is this correct? I don't want to buy the phone then realise I can't receive 5g. Thanks in advance
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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marc foley ⚒
(@marcwhufc) reported
from
Mill Hill East, England
@O2 you doing any work around N11 London as my signal has just vanished 😩
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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Zenwork
(@Zenwork21) reported
from
Blackheath, England
@O2 connectivity and signal in Canary Wharf is awful as usual #o2
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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NAIJA BOI
(@MANLIKENAIJA) reported
from
Islington, England
@O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃
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david
(@david52987296) reported
from
Victoria, England
@O2 my O2 sim has not allowed me to dial international numbers for 3 weeks. Your customer service reps are failing to help. I need this for work. HELP!
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Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Matt Ribbins
(@MattRibbins) reported
from
Poplar, England
@andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating
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Sean Flatley
(@Seanielondon) reported
from
Hounslow, England
@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Juliet MacKenzie Gough
(@juliet_gough) reported
from
London, England
@O2 can I use my phone in Israel? I’m pay monthly customer.
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John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sujjaad Rashid
(@sujj1) reported
@O2 been awaiting 3 days for a callback from a manager due to lack of service im getting. I was told would take max 24-48 hours to get a callback. How long should I be waiting? Been getting more and more fed up with the treatment I am receiving.
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Jonathan Deavs
(@Y2JONAKERFELDT) reported
@O2 Hi. I’ve had no phone service for four days now due to continued maintenance in my area, as mentioned on your website. It’s not due to go back up until tomorrow evening. Will I be receiving a deduction on my contract bill this month to compensate for the down time?
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Kevin McLaughlin (he/him)
(@appccessible) reported
Has any other @O2 customer noticed the major drop in customer service levels since @virginmedia took over recently? I left Virgin for that reason. Maybe O2 need to be dropped too.
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Kirsty Louise
(@KLouise20) reported
@O2 I’m trying to call as per a text I received and all the options say “Ok Bye” then hang up on me 🙈😞
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Paul !!
(@Pauly1916) reported
@O2 you're costumer service has got to be the worst for hanging up on people... sort this shambles out
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lee
(@ruwivus_lee) reported
@O2 Need some help and keep getting pushed back and forth between O2 and Virgin. I took out package with Virgin and it had O2 SIM card, originally 5gb but was a double volt package so should have 10gb data. Now I still have the problem with my account saying 5gb, 2mth nearly now
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Terry Singh
(@TezzaSingh87) reported
@O2 well was about to buy a smart watch but your site down lol maybe that's way me not spending money
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Hayley
(@_Hayleyx) reported
@O2 Why does Asda always have an ‘x’ next to it on airtime rewards? I never ever get these ones through
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lee
(@ruwivus_lee) reported
@V00D00_D0T_exe @O2 @virginmedia Same problems I am having. Not getting the double data for my package on O2 SIM. Told it's Virgin, they say it's O2. It's a complete farce and joke, 2 mths I still trying to sort out
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Aaron Lake
(@aaronlake629) reported
@O2 hi guys wonder if you can help I upgraded my phone yesterday, tried to add my o2 open discount using my NHS email which was all verified but won’t allow me to complete the last step as its taking into account my old contract not the new one so saying it’s over 28 days