O2 Outage Report in Poplar, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Poplar, Greater London, England
The most recent O2 outage reports came from the following cities: Upminster, London, New Southgate, Hackney, Fulham, Bromley, Leyton, Southwark, Croydon, Acton, Bermondsey, Enfield Town, Belsize Park, Tower Hamlets and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Upminster |
Total Blackout | |
| London |
Total Blackout | |
| New Southgate |
Internet | |
| Hackney |
Internet | |
| Fulham |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Paul
(@PaulGrayburn) reported
from
Romford, England
@mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.
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Ayden Wilson
(@aydenwilsonHE) reported
from
Hackney, England
Anyone else lost @O2 signal?
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Esmer Ozan
(@kostas1903) reported
from
Bexleyheath, England
@O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.
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KB_UK
(@kieranbowley) reported
from
Bexleyheath, England
@O2 Sadly I am an enterprise customer. Any idea when they are going to be available?
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Carl Hellicar
(@CHellicar) reported
from
Sutton at Hone, England
@MikeHollows @O2 Yeah is this something OfCom can help with?
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!
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Jord
(@jordanharris86) reported
from
Poplar, England
@O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Tottenham, England
@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 it’s been three weeks now and very poor customer service no response???
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 having bad experience with o2 service after 15 year 😡😡😡
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David
(@daveya90) reported
from
Wandsworth, England
@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
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hedara
(@hedaramusic) reported
from
Hammersmith, England
@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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María
(@Maria__RG) reported
from
East Ham, England
@chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Stoneman 🏴🇪🇺🇪🇸🇮🇨
(@Leginnamenots) reported
@O2 #O2 #O2Priority an hour and 20 minutes of hold music (crap hold music) waiting for the representative to find out how I can make a complaint.....hasn't even check if I'm still on the line.....I'll keep holding.....
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Hades
(@elhadescanchero) reported
@O2 You are a shame!, your customer service over the phone is THE WORST! Calling 4 times wasting 1 hour and a half and get hang up by the operator, not even calling back! I definitely switching mobile provider! After this!
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char. 🤟🏼
(@ItssChar_) reported
@O2 I’m so done with you guys! My contract went up in the summer & now YET AGAIN. 🤬 Why am I paying £60 for a crap service both 5G & customer service! 😡 I want to end my contract, I can’t afford it as it is. Joke of con artist company!
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Dean Lamb
(@dl4mby) reported
@O2 @nickgd99 Just admit that your network is ****
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Robert Manzoni
(@rmanzoni1) reported
@jodielouiseart @O2 Totally agreed they d soon have you up if you failed too pay so it should work both ways they are failing to give the service I’m paying for so are in breach of terms and conditions. I’m supposed to get 5G and get 4 or even 3G rip off
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cedric
(@CedricGrowth) reported
@Joetenderloin @O2 By far the worst email I’ve ever seen for increasing pricing. Lead with benefits not pain. This guy is out of touch.
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Nigel Stoneman 🏴🇪🇺🇪🇸🇮🇨
(@Leginnamenots) reported
@O2 support line experience, wait 20 minutes to get through to a human, told that making a complaint is a complicated process and you'll have to hold, be left on hold for 40 minutes (and counting) in the hope you will get board and go away, not me...I enjoy this kind of fight....
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War veteran
(@Warveteran9) reported
@O2 time to leave you after 20+ years as a customer. Not once have you shown loyalty to me as a loyal customer. 17% hike NO thanks. I will be finishing my contract in 2 months and walking away from you. Shame your not loyal to customers.
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Gareth Cornelius
(@garfster2609) reported
@rinsure @EnglandRugby @O2 To be fair Ben has been out of the squad since Sunday night. So missed 1 day. If he had never been in I’d be more surprised
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Blake
(@BlakeIn0910) reported
@O2 hi I believe I have been scammed by giving someone my phone number where they brought many things and it has gone to my phone bill. I’m unsure on what to do and am scared of what they have done, please help me