O2 Outage Report in Poplar, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Poplar, Greater London, England
The most recent O2 outage reports came from the following cities: Lewisham, London, Belsize Park, Camden Town, Harringay, Ilford, Croydon, Abbey Wood, City of Westminster, Enfield Town, Hampstead, Wood Green, Woodford Green, Streatham and Cricklewood.
| City | Problem Type | Report Time |
|---|---|---|
 Lewisham |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Belsize Park |
Internet | |
| Camden Town |
Phone | |
| Harringay |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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fiono
(@ksjsowhat) reported
from
Paddington, England
@O2 anything you can help with?
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Brett
(@brettriot) reported
from
Camden Town, England
@O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?
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A dollop of kindness
(@Pretty_Gorge) reported
from
City of London, England
@creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Alan Ferrari
(@ferrari1fer86) reported
from
Romford, England
@O2 Correct, SIM shows no signal. Local area coverage is fine and I have tried different handsets. Account is up to date. I went to a store but was told I was on the O2 360 system and they couldn’t help me, so am trying here.
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Richard 🏳️🌈 (he/him)
(@Paul___SW18) reported
from
Wandsworth, England
Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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NAIJA BOI
(@MANLIKENAIJA) reported
from
Islington, England
@O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃
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Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Ruth Maurice
(@ruthie82) reported
from
Merton, England
@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
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David T Kinnear
(@dkinnear) reported
from
Camberwell, England
@O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
Just update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find
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Peter Ives
(@peterives50) reported
from
Enfield Lock, England
@O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡
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☆ Liezel ☆
(@liezel_t) reported
from
Merton, England
Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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fiono
(@ksjsowhat) reported
from
Barnet, England
@O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?
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The Guv'nor
(@Payney26) reported
from
Bromley, England
@O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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DA
(@darcyxann) reported
I haven’t had service since THURSDAY and your phone operators are saying nothing they can do?? Does that even make sense @O2
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Lauren Carys Stowers
(@LorenzoMingus) reported
@O2 hi, I’ve come back to o2 and brought my number across - however, the number still hasn’t changed over which means I can’t even access my internet banking or NHS account as they send a text to my registered number to securely login! It’s been 2 days! Please help
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Klee
(@Kleeee_) reported
@O2 Topped up on time, 02 didn’t renew my tariff on time, so the top up was automatically used for data, topped up again and the same happened, topped up again on 1st (this cost me £30 because 02 were so slow) and they finally renewed my tariff.
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Lydia Starbuck/June Woolerton
(@LydiaStarbuck) reported
@O2 I'm not enjoying it either. DM'd you. Customer for 20 years. Hanging in the balance now. Anyone else thinking of ringing them this morning, fingers crossed you get someone better than I did. Good luck.
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Ben Sowerby
(@bensowerby) reported
Terrible signal issues on @O2 at the minute. This looks like it's a local wide problem. However I'm being told to speak to @AffordableMob by @O2 Shocking customer services. #o2
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Jamie
(@Cryptofromnaut) reported
Seriously @O2 is so terrible. Signed up for their rewards and now I know I should have just stuck with @EE. Whole thing is a Kafkaesque nightmare. "Sorry sir, rewards are only for PAYG." "Sorry sir I can't help as you are on PAYG." WTH
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ScotsLawyer
(@markmccanney1) reported
@O2 Been a customer for more than 20 years. Customer service today has been appalling. Failed online chats. Wrong information. A stuck order. I just want to collect my phone. How can this not be easy to rectify?
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AJ
(@ajx1223p) reported
@O2 your priority app is broken I can’t login, it’s saying my code is wrong then when I try again it just goes to the login screen
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Sarah Marie Jones
(@shadowstar240) reported
@O2 I've had signal issues for a couple of days in SA15. All your status checker ever says is that the network can get busy in this area. That's not really helpful! This happened last year too. Horrendous connection for weeks, then randomly fine. I need it to be consistent!
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Anna Collins DFPH
(@AJPCollins) reported
@O2 Hi, I tried to get my free caffe nero coffee this morning but when I got to the Old Trafford cafe their system was down. I had already activated the offer. Are you able to reinstate the offer for me this week? Thanks