O2 Outage Report in Stratford, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stratford, Greater London, England
The most recent O2 outage reports came from the following cities: Fulham, Woolwich, Tower Hamlets, Enfield Town, Croydon, East Ham, Deptford, London, Upminster, Holborn, Bermondsey, Camden Town, Edgware, Mitcham and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Internet | |
| Woolwich |
||
| Tower Hamlets |
Internet | |
| Tower Hamlets |
Phone | |
| Tower Hamlets |
Total Blackout | |
| Enfield Town |
Community Discussion
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O2 Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Daffy
(@iDaffySB) reported
from
Hackney, England
@O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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emmawebster
(@emmawebster) reported
from
Camberwell, England
@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!
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Steffie
(@steffiegc) reported
from
Eltham, England
@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.
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Bev Muir
(@ellajack1) reported
from
Croydon, England
@O2 I cant get through to customer services and its urgent
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Fran
(@CerviF) reported
from
Walthamstow, England
I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.
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Daffy
(@iDaffySB) reported
from
Hackney, England
Dear @O2, I’m having problems paying my bill, please help..
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BrianJThompson8
(@BrianJThompson8) reported
from
Barnet, England
@ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
@KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce
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James Robey
(@jamesrobey1990) reported
from
Wandsworth, England
@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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BEX
(@Bex_Stinson) reported
from
Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!
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MJ Palmer - Mr Gay England 2020 Finalist
(@MJPalmer84) reported
from
Islington, England
The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2
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Mr Grayburn
(@PaulGrayburn) reported
from
Romford, England
Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie
(@Duranie67) reported
Well think its time to change network. @VodafoneUK have not reinstated my original contract. They Deactivated my account and sim. @O2 or @EE
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FUX SNOOZE
(@AndrewL35706723) reported
@O2 Scenario 1. My 26-year-old daughter is fearful someone is breaking into her house and goes to use her mobile to call the police. The station is less than 1 mile away yet because of O2 she cannot get a signal IN PECKHAM
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Clare McGuire
(@claremcg92) reported
@O2 I’ve been trying to cancel my insurance for a couple days now. The phone line cuts out on me once it’s established it’s not about fraud and the live chat always has a message saying no agents are available. Where should I go to resolve this?
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Corrine Edwards
(@CorrineEdwards) reported
@O2 Lies. No one called me. And the email shows no evidence of understanding the problem. When you lie, you lose all credibility.
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LD
(@1giggelz1) reported
@O2 Your network app has said busy in my area for days now. When will it actually be fixed so i can work smoothly from home.
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Laura Belham
(@lawz_cov) reported
@O2 i'm losing my mind today, can someone please get in touch with me, first an incorrect number/pac code change, now my phone has been completely cut off! Help! #o2
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Grizz
(@GrizzerK) reported
@O2 I’ve been with you guys for years & the contract I’m on for the iPhone 11 Xs is worse than the contracts you guys are rolling out now for the new iPhone 12! Help a loyal customer out!
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 if I request a PAC code and give the code to a different network. Do I still have to give you 30 days notice? DM Me Please I call the cancellation team and they said that I still have to give 30 days notice even with a PAC code.
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FUX SNOOZE
(@AndrewL35706723) reported
@O2 Scenario 2. My 26-year-old daughter falls in her home and is seriously injured. She needs to call an ambulance to take her to the hospital half an hour away but cannot get a signal with her O2 phone that's she's tied into for 18 months.
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Umer Ali (ALS Recruiting Solutions)
(@UmerAli_ALS) reported
@O2 your customer service is shambolic, I have been charged over £700 for cancelling my contract within 14 days and after speaking to over 8 advisors still can’t seem to get my money back, Keenan, Ziyande, Julie, Stephen, all absolutely shocking customer service skills