O2

O2 Outage Report in Hammersmith, Greater London, England

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The latest reports from users having issues in Hammersmith come from postal codes W6.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hammersmith, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hammersmith, Greater London, England 02/08/2026 11:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hammersmith, Greater London, England

The most recent O2 outage reports came from the following cities: Kensington, London, Worcester Park, Southwark, City of London, Hackney, Wandsworth, Wallington, Kingston upon Thames, Camden Town, Barnet, Harringay, Hammersmith, Croydon and Ealing.

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City Problem Type Report Time
United KingdomKensington Phone
United KingdomLondon Internet
United KingdomWorcester Park Phone
United KingdomSouthwark Phone
United KingdomCity of London E-mail
United KingdomLondon Internet

Community Discussion

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O2 Issues Reports Near Hammersmith, England

Latest outage, problems and issue reports in Hammersmith and nearby locations:

  • SimplytheTess Tessa Dowling (@SimplytheTess) reported from Croydon, England

    @O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2

  • usmanyounas0011 Usman Younas (@usmanyounas0011) reported from Walthamstow, England

    every single day your service going down ,moved to O2 from 3 , paying more getting less as compare to 3 but your service is kind of same , most of the places it just disappears, call failed, hardly one bar most of the time and no service at certain places.. v disappointing @O2

  • abigailb Abigail Brady (@abigailb) reported from Wandsworth, England

    @O2 Hi, i’m not an idiot - I’m a software engineer - I know it didn’t come *from* you. Nonetheless it was relayed *by* you. It shouldn’t have been, because you shouldn’t accept text messages for relay that appear to be from banks unless you can verify that they really are.

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Spelthorne District, England

    @paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2

  • OmarMansoor Omar Mansoor (@OmarMansoor) reported from Poplar, England

    @Ali_Malik @O2 @Ofcom @MarkEvansO2 @markevenso2 giving us a day of refund not helps actually! Some of us are running full businesses on your network.

  • usmanyounas0011 Usman Younas (@usmanyounas0011) reported from Walthamstow, England

    @HowardGriffiths @O2 i have few screen shots of different areas when it’s service just disappears, call failed and only 1 bar, will share screen shots with @O2 3/3

  • Cronxgrl Rebecca Pickering (@Cronxgrl) reported from Camberwell, England

    @O2 No if I type in WC1 it says there's a mast down

  • usmanyounas0011 Usman Younas (@usmanyounas0011) reported from Walthamstow, England

    @HowardGriffiths @O2 remember few months back when @o2 was down for nearly 2 days.. after that it’s service is going down everyday.. sometime when you are travelling and passing from certain areas O2 service will simply shift to 3G form 4g and sometime it will be No Serive at all 1/2

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Wandsworth, England

    @SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei

  • janet_heil Janet Heil (@janet_heil) reported from Bromley, England

    @f4feistyfem @inguidowetrust @SEOforlondon @O2 I completely agree @f4feistyfem. I politely asked people next to us to stop shouting and they said *I* was rude and they had to shout because it was so loud. Truly shocking.

  • Ali_Malik Ali Malik (@Ali_Malik) reported from London, England

    The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2

  • saraminniemay Sara May (@saraminniemay) reported from Lambeth, England

    @O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.

  • chloefinlayson Chloe Finlayson (@chloefinlayson) reported from City of London, England

    @naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though

  • StellaWYLeung Stella Leung (@StellaWYLeung) reported from Wandsworth, England

    @SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.

  • OliviaFranceska Liv 🌸🌷 (@OliviaFranceska) reported from Islington, England

    @O2 hi, my data hasn’t been working all day! Please help

  • EmmaEgbers Emma Egbers (@EmmaEgbers) reported from Cobham, England

    @O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately

  • usmanyounas0011 Usman Younas (@usmanyounas0011) reported from Walthamstow, England

    @HowardGriffiths @O2 and if you are on call your call will be dropped(call failed)then it will take sometime fr service to start working again.. 2ndly most of the places getting only 1bar and very slow data browsing.. 3rdly when it connects to 3G it’s same like No Service it goes sooooooo slow 2/2

  • myorangetruck Daniel Burgess (@myorangetruck) reported from East Ham, England

    @O2 I sent over a DM yesterday no response and another day with crap data service. Still not fixed

  • CSwanscott Swanscott (@CSwanscott) reported from Camberwell, England

    @O2 My data has been extremely slow/not working the last few days can you help out please !!

  • jpfpreston Joshua Preston (@jpfpreston) reported from Camberwell, England

    You don’t get an ounce of data stood on an open-air platform at London Bridge. Been the same for 5 years. I tweeted back then. Send an engineer to platform 12 for a survey. And none of “we don’t guarantee data” -just fix it pls. @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • gigisommo Luigi ルイージ (@gigisommo) reported

    @Jameshickmott86 @O2 @O2 can we have some proper reply please? It’s not a signal issue. This morning in the same room, with the same iPhone I did the speed test and it was around 50mbps… now 0.8mbps

  • lislecheever Richard de Lisle (@lislecheever) reported

    @O2 The lady was really nice and helpful I was just closing the data on my pad as it was paid off. I have a phone with ( which I love, and always recommend 02 to friends) and still a loyal customer but there was no need for data on the pad. The pad number was 07546 344383 .

  • chloeWSJ ✨Chloe✨ (@chloeWSJ) reported

    @O2 hi I’ve received a letter saying I’ve taken out damage cover when this wasn’t me, would I be able to get some help? Many thanks.

  • DavinaStephens Davina Stephens (@DavinaStephens) reported

    @O2 I have 14 days to cancel and your service has been just terrible.

  • GraemeRLister Graeme (@GraemeRLister) reported

    I upgrade through the MyO2 app. On screen says "available to order" I order. Go through all the clicks and tap the final agreements stuff. Great. Then I get an email "your order is out of stock" Hang on a mo....??? Make up your damn minds, @O2 Try and keep your site updated!!

  • crochetsezzy Sara Michelle (@crochetsezzy) reported

    I really think it should be compulsory that if you can log into an online account you should be able to cancel it there! Trying to cancel an @o2 is impossible online. Yes they don't want you to leave but I'm less likely to use them again because of how hard they make it to leave!

  • leeh24 lee hunter (@leeh24) reported

    @O2 what is going on with your 5G roll out. You seem to be completely missing out Stafford/stone Staffordshire. It’s poor compared to other networks with 5G available . My contract is up soon will be a shame to switch due to this !!!

  • ScottSChristie Scott Christie (@ScottSChristie) reported from Whitley Bay, England

    @O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.

  • Jameshickmott86 deepwoke (@Jameshickmott86) reported

    @O2 Not replying at all wouls have been as useful. It took 10 minutes for that link to load, for it to be a load of crud that blames anything but your poor service.

  • CarlileFS CFS Ltd (@CarlileFS) reported

    @O2 I am having network issues. I have checked the area issues but all is fine. I only got the phone last Thursday and told changing of contracts had already occurred. I am unable to contact o2 with any other method.