O2

O2 Outage Report in Hammersmith, Greater London, England

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The latest reports from users having issues in Hammersmith come from postal codes W6.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hammersmith, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hammersmith, Greater London, England 12/11/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hammersmith, Greater London, England

The most recent O2 outage reports came from the following cities: City of Westminster, Hackney, London, Enfield Town, Fulham, Hayes, Islington, Hounslow, City of London, Surbiton, Croydon, Hammersmith, Wembley, Poplar and Richmond.

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City Problem Type Report Time
United KingdomCity of Westminster Total Blackout
United KingdomCity of Westminster E-mail
United KingdomHackney Phone
United KingdomLondon Total Blackout
United KingdomEnfield Town E-mail
United KingdomFulham Phone

Community Discussion

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O2 Issues Reports Near Hammersmith, England

Latest outage, problems and issue reports in Hammersmith and nearby locations:

  • Cronxgrl Rebecca Pickering (@Cronxgrl) reported from Camberwell, England

    @O2 No if I type in WC1 it says there's a mast down

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Wandsworth, England

    @SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei

  • SimplytheTess Tessa Dowling (@SimplytheTess) reported from Croydon, England

    @O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2

  • MetallicWood 👊🏿 Tinashe 👊🏿 (@MetallicWood) reported from Bromley, England

    @o2 your data coverage is atrocious, one would think you are still stuck in 2006 🙄 #data #o2 #coverage #shit #4gCrap

  • chloefinlayson Chloe Finlayson (@chloefinlayson) reported from City of London, England

    @naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though

  • myorangetruck Daniel Burgess (@myorangetruck) reported from East Ham, England

    @O2 I sent over a DM yesterday no response and another day with crap data service. Still not fixed

  • NeilNutbeam Neil Nutbeam (@NeilNutbeam) reported from Hillingdon, England

    @O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish

  • usmanyounas0011 Usman Younas (@usmanyounas0011) reported from Walthamstow, England

    @HowardGriffiths @O2 and if you are on call your call will be dropped(call failed)then it will take sometime fr service to start working again.. 2ndly most of the places getting only 1bar and very slow data browsing.. 3rdly when it connects to 3G it’s same like No Service it goes sooooooo slow 2/2

  • CSwanscott Swanscott (@CSwanscott) reported from Camberwell, England

    @O2 My data has been extremely slow/not working the last few days can you help out please !!

  • EmmaEgbers Emma Egbers (@EmmaEgbers) reported from Cobham, England

    @O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately

  • StellaWYLeung Stella Leung (@StellaWYLeung) reported from Wandsworth, England

    @SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.

  • sophiegdonnelly Sophie Donnelly (@sophiegdonnelly) reported from City of London, England

    @O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢

  • saraminniemay Sara May (@saraminniemay) reported from Lambeth, England

    @O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.

  • Retiremove Jane Slade (@Retiremove) reported from Wandsworth, England

    @O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.

  • usmanyounas0011 Usman Younas (@usmanyounas0011) reported from Walthamstow, England

    @HowardGriffiths @O2 remember few months back when @o2 was down for nearly 2 days.. after that it’s service is going down everyday.. sometime when you are travelling and passing from certain areas O2 service will simply shift to 3G form 4g and sometime it will be No Serive at all 1/2

  • usmanyounas0011 Usman Younas (@usmanyounas0011) reported from Walthamstow, England

    every single day your service going down ,moved to O2 from 3 , paying more getting less as compare to 3 but your service is kind of same , most of the places it just disappears, call failed, hardly one bar most of the time and no service at certain places.. v disappointing @O2

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Spelthorne District, England

    @paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2

  • Thinkbig261 Thinkbig26 (@Thinkbig261) reported from Stratford, England

    @O2 I just want to let you know that im going to EE. Its not me its you, your just not what i want no more you don't offer me anything good for being loyal EE is just better. 💔 sorry not sorry p.s its a polite **** you if that wasn't clear but just in case **** YOU!

  • janet_heil Janet Heil (@janet_heil) reported from Bromley, England

    @f4feistyfem @inguidowetrust @SEOforlondon @O2 I completely agree @f4feistyfem. I politely asked people next to us to stop shouting and they said *I* was rude and they had to shout because it was so loud. Truly shocking.

  • usmanyounas0011 Usman Younas (@usmanyounas0011) reported from Walthamstow, England

    @HowardGriffiths @O2 i have few screen shots of different areas when it’s service just disappears, call failed and only 1 bar, will share screen shots with @O2 3/3

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Benn_Sanderson Benn Sanderson (@Benn_Sanderson) reported

    @O2 I’m up for contract renewal shortly. Are there any good deals as I am an O2 and Virgin Media customer?

  • Laurentia_1 Lozza K (@Laurentia_1) reported

    @O2 I emailed you 01/11/23 re: a complaint. Despite several emails being sent to you, no one has ever bothered even replying back to me, let alone attempting to sort my issue. I’m rapidly running out of hope that this will ever be sorted. Disgusting service. Avoid at all costs

  • MarilynLeask Prof. Marilyn Leask (@MarilynLeask) reported

    Nightmare with UK telecom provider O2/Virgin media @O2 @virginmedia Day14 into a 30 day holiday they are unable to provide the roaming service promised. As an elderly solo traveller relying on taxis/public transport & a phone to make arrangements I have been left stranded.

  • AndyMC_74 𝒜𝓃𝒹𝓎  🇬🇧 🇺🇦 (@AndyMC_74) reported

    @grantdotdev may which network you not sure if to move my number to @ThreeUK or @o2

  • RangoTheGrump Rango (@RangoTheGrump) reported

    @dshensmith @ThreeUK - I’ve been considering leaving @O2 due to their continually declining network coverage in towns and cities, so looking for an alternative. However what you’ve been doing here is a massive red flag, so you’re off my list for sure.

  • IVP_SUCKS OSRS bhaskar (@IVP_SUCKS) reported

    @harald_b @O2 @GreggsOfficial I think the problem is you have to tell the Greggs staff it's a gift card and not a normal o2 code, that's the problem I had, worked when I told them to put it through as a gift card

  • RangoTheGrump Rango (@RangoTheGrump) reported

    @O2 @Brian_McLachlan So it’s busy for data where he is? So why are you not increasing the bandwidth? This increase in demand can’t have magically happened, this is over time. So why do you continually fail to adapt to these demands? Your coverage everywhere is increasingly getting worse.

  • rubycdean Mark Dean Clark (@rubycdean) reported

    @O2 I have made 2 complaints you where meant to remove my amazon subscription that your advisor added to my account without my consent in Feb and refund me. But instead you have put a complete closure on my account from 06/07/25 and no one knows how to fix this. #poorservice

  • davidpacitti David Pacitti (@davidpacitti) reported

    @O2 hi, the service is exceptionally poor in most town and cities in the centre, but Falkirk town centre fk1 has been the absolute worst I have ever encountered, can’t even send a message or read anything online, Is this ever going to be fixed? I have a new contract coming up

  • princessmurray kirst-123 (@princessmurray) reported

    @O2 2 hours on hold to try and pay you money, pushed from pillow to post because of your system errors. Waited 6 weeks for a manager to call. Absolutely shocking. Might as well buy a pay as you go chip 😡