O2 outages and service status in Hammersmith, England

Problems in the last 24 hours in Hammersmith, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hammersmith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hammersmith, England

The most recent O2 outage reports came from the following cities: Hammersmith, and Brentford.

City	Problem Type	Report Time
Hammersmith	Internet	2 days ago
Hammersmith	Wi-fi	23 days ago
Brentford	Phone	1 month ago
Hammersmith	Phone	1 month ago
Hammersmith	E-mail	1 month ago
Hammersmith	Internet	1 month ago

Community Discussion

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O2 Issues Reports Near Hammersmith, England

Latest outage, problems and issue reports in Hammersmith and nearby locations:

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 21 seconds ago from Ealing, England

  @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

• 
  Lyndall (@LyndallAnn) reported 7 minutes ago from Ealing, England

  One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

• 
  Mark Harris (@markh4780) reported 8 minutes ago from Kensington, England

  @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

• 
  Jose Suarez (@SuarezFusters) reported 10 minutes ago from Ealing, England

  @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

• 
  Tom Mytton (@TMytton90) reported 11 minutes ago from Wandsworth, England

  @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

• 
  Katy Hall (@katyhall26) reported 18 minutes ago from Hammersmith, England

  Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

• 
  Stella Leung (@StellaWYLeung) reported 19 minutes ago from Wandsworth, England

  @SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.

• 
  mary spillane (@spillanemary) reported 24 minutes ago from Wandsworth, England

  @O2 Pity you can’t provide consistent, reliable service in London

• 
  mary spillane (@spillanemary) reported 28 minutes ago from Wandsworth, England

  @O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch

• 
  hedara (@hedaramusic) reported 32 minutes ago from Hammersmith, England

  @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

• 
  Jay S. (@J5752x) reported 36 minutes ago from Paddington, England

  Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

• 
  Steve Depeare (@depeare) reported 40 minutes ago from Ealing, England

  @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

• 
  imad el maoed (@imad_el_maoed) reported 43 minutes ago from Paddington, England

  @O2 @borntobefiled You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

• 
  Rose Hinds (@RoseHinds) reported 44 minutes ago from Kensington, England

  @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

• 
  utterlee (@LeeButterley) reported 48 minutes ago from Brentford, England

  @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

• 
  Fr Chris Phillips SSC (@phillipsc) reported 50 minutes ago from Brentford, England

  Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

• 
  imad el maoed (@imad_el_maoed) reported 53 minutes ago from Paddington, England

  @O2 @_samanthajaynee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

• 
  John Francis William Apted (@SwissFrankIsGon) reported 54 minutes ago from Kensington, England

  @O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?

• 
  Joseph Sweeney (@JosephS65112253) reported 55 minutes ago from Wandsworth, England

  @O2 don’t use this company I went on hoilday never used my phone it was free data in the resort, got a bill when I got back , saying I had used data, rang customer service tobe told you need let O2 no if you leave the country what crap got nowhere rip off never used my phone

• 
  Nick Shuttleworth (@nickshuttle) reported 58 minutes ago from Ealing, England

  @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Champion (@JCAChampion) reported 3 minutes ago

  @O2 even with full signal on 4g and 5g your network is so slow you would think I was using dial up. As soon as I can im leaving your network

• 
  thando_bruh (@VapiLuthando) reported 4 minutes ago

  @EnglandRugby @O2 Weakkkkk..damn

• 
  Neil Playle (@neilpop) reported 12 minutes ago

  @O2 @O2 I’d love an update on the three phones I ordered yesterday that I was told would be delivered today… tried phoning the store, your support staff tried phoning the store… and the store did not answer at all! Now “hoping” they’ll be here tomorrow, or at least an update, thank

• 
  MFA (@MFA_AFC) reported 15 minutes ago

  @LBCNews Time to investigate the disgraceful network that is 02 asap @O2

• 
  Scott Le Crass (@le_crass) reported 19 minutes ago

  Appalling service from @O2 - on phone for nearly only to be cut off and not called back

• 
  Josephine (Josie) Tapper (@TapperJosephine) reported 19 minutes ago

  @O2 I have had no reliable service in my home for over 4 months, and it’s getting worse. What are my options?

• 
  Jamie Todd 🔰 (@JamieVTodd) reported 20 minutes ago

  @O2 Sort your service out so I can pay my bills, app doesn't work, direct debit hasn't been taken. Can't take it over the phone. It's been a shambles for months! Trying to pay and oh guess what, I can't and I'm about to be cut off again 🙃

• 
  Barry Hollocks (@SickofwaitingD) reported 20 minutes ago

  @Polymarket @O2 is great for this, 4G, 5G? It's all for nought because none of it works. The worst part, this joke of a network is the best option in my town.

• 
  MK (@MattMk316) reported 22 minutes ago

  @O2 customer service today

• 
  Scott Le Crass (@le_crass) reported 23 minutes ago

  Appalling service from @O2 - on phone for nearly an hour only to be cut off and not called back