O2

O2 Outage Report in Hammersmith, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Hammersmith come from postal codes W6.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hammersmith, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hammersmith, Greater London, England 02/11/2026 16:05

February 11: Problems at O2

O2 is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hammersmith, Greater London, England

The most recent O2 outage reports came from the following cities: Hackney, London, Harringay, Esher, Kensington, Worcester Park, Southwark, City of London, Wandsworth, Wallington, Kingston upon Thames, Camden Town, Barnet, Hammersmith and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Phone
United KingdomLondon Internet
United KingdomHarringay Phone
United KingdomLondon Internet
United KingdomEsher Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hammersmith, England

Latest outage, problems and issue reports in Hammersmith and nearby locations:

  • ChiswickRFCGirl Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, England

    Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

  • Munden87 AA Ron 🖤 (@Munden87) reported from Croydon, England

    Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Whenever i got to Bournemouth im losing the signal on the beach straight away

  • Thestylist4you Irene Barnett (@Thestylist4you) reported from Poplar, England

    @LiamYulhanson @O2 What 😳 thats terrible Liam.x

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!

  • London_W4 Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • AdairDrivePhoto Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, England

    Hi @O2 links in your last email are not working for me. #GoDine

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

  • SeanEdwardParry Sean Parry (@SeanEdwardParry) reported from Wandsworth, England

    @O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Your service doesnt work in Bournemouth lol

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    My mum is vulnerable and can’t use the internet... she needs help @O2

  • JohnTillUK John Till (@JohnTillUK) reported from City of London, England

    @yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though

  • HowarthCharles Charles Howarth (@HowarthCharles) reported from Camden Town, England

    @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

  • hillww1 William Hill (@hillww1) reported from Stratford, England

    @O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂

  • Avigazed Avigazed (@Avigazed) reported from Addlestone, England

    @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • love_kittyket Katherine Stephens (@love_kittyket) reported from Hillingdon, England

    Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England

    @O2 truly the worst customer service I’ve experienced in a long while

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sassjeda (@sassjeda) reported

    Asked to speak to senior management & the agent told me the manager will speak to me in 3 - 4 working DAYS what kind of customer service is this???? Especially when I don’t have a WORKING SIM because of your team’s incompetency to simply do a sim swap NOT change a phone no. @O2!!

  • ___xxsj Samantha (@___xxsj) reported

    Massive thanks to Annique on the phone at @O2 for being the only one out of 4 advisors to resolve my issue. Was the only one willing to discuss what needed to be discussed and explained it to me in layman’s terms

  • Lizzie64 Elizabeth Batchelor (@Lizzie64) reported

    @scootertooter7 @O2 We’re in rural Angus and have gone down the mobile broadband route after years of appalling “service” with BT. It’s proved so much better. Hope you get things sorted out soon. x

  • ChristinaSVO CHRISSY (@ChristinaSVO) reported

    @O2 are taking the mic now. 3 almost 4 days with no network connectivity...

  • sanaasxdiq Ullu Ki Pahti (@sanaasxdiq) reported

    @O2 The fact that for almost 2 years now I’ve had the worst 4G and 3G signal throughout London :/ And I’ve complained about it several times.

  • sanaasxdiq Ullu Ki Pahti (@sanaasxdiq) reported

    You know who else can get it - @O2 .... world’s worst network for data!

  • Koddie36 Karen O'Donoghue (@Koddie36) reported

    Hey @O2 your app says network is fine where I live but I’ve no signal and nothing on Vodafone. Had power cut for 2 hours and now being told a mast has issues in beattock but you’re saying it’s ok? Please can you check again as it isn’t working here

  • bracey65 Paul Brace (@bracey65) reported

    @O2 is there an issue in the DG3 area? The reception is non existent when it's usually full 4G.

  • JooceMarketing Jooce Marketing (@JooceMarketing) reported

    @O2 Day THREE without phone service!!! I’ve called 5 times, live chatted 7 times and DM’d once. I am trying to run a business, my anxiety levels are through the roof!!! How hard can it be to upgrade, to a new handset, with a new SIM? I can’t call or text anyone! #o2 #mobile

  • Lyncpfc Lyn L (@Lyncpfc) reported

    Honestly I have never seen as bad a service as @O2 have given my other half, he had 2 phones on a contract, paid 1 off and they cancelled the wrong one in error!3 months and at least 7 different people later can’t resolve the issues he’s still getting because of it, it’s bizarre