O2 Outage Report in Hammersmith, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hammersmith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hammersmith, Greater London, England
The most recent O2 outage reports came from the following cities: Chingford, Hackney, London, Southwark, Paddington, Thornton Heath, Barnet, Hounslow, City of London, Harringay, Ealing, Newham, Tower Hamlets, City of Westminster and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Chingford |
Phone | |
| Hackney |
Internet | |
| London |
Internet | |
| Southwark |
Phone | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hammersmith, England
Latest outage, problems and issue reports in Hammersmith and nearby locations:
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Tommy Pickles
(@DJTommyPickles) reported
from
Camberwell, England
@O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog
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Dré
(@daktadre) reported
from
Merton, England
@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
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Raru
(@raru1980) reported
from
Poplar, England
Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.
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Owura kwame
(@Y_Dollars) reported
from
East Ham, England
I can't make or receive calls for the past one hour @O2 try and fix this asap!!!
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Jade Wheatley
(@JadeWheatley_) reported
from
Paddington, England
Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@O2 please help me
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
@O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
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James Miller
(@jameskibwe) reported
from
Stratford, England
@O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@O2 when are u gonna fix the blooming mast in edgware it's been days without signal
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network
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Lyndall
(@LyndallAnn) reported
from
Ealing, England
One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.
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Carol mcCallum
(@Downtonres) reported
from
Lambeth, England
@BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff
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Jody Randall Esq.
(@jodyrandall) reported
from
Walthamstow, England
@O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.
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MRS
(@TweetMRS) reported
from
Camberwell, England
“The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive
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logan
(@loganwicke) reported
from
Lambeth, England
@O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..
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Joeachilles.com
(@JoeAchilles) reported
from
Denham, England
Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
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Fr Chris Phillips
(@phillipsc) reported
from
Camden Town, England
@O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Benjamin Webster
(@benjaminlfc) reported
@jcrrn_ @O2 I got the same and I managed to get to the end of the checkout essentially. Had to call, they had to cancel the order and put it back through
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Graeme Morgan
(@Graeme24) reported
@O2 I asked for a voucher last week for Tastecard promo but allocation was exhausted before I used. This week I tried but was advised voucher had been used. Can you help?
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Beastlysimmer_uk
(@DannyHo00396186) reported
@kornsteven @O2 O2 seem to not respond on x anymore, i can help you out throug as i recently upgraded on switchup with a pre order
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William Oakley-Grant
(@WilliamOak37452) reported
Ever since @O2 joined @virginmedia their call centre and customer service has become shocking, on call number 7 of a simple cancellation of contract (after 24 months) which you messed up and no one it taking an ounce of responsibility! On hold 1hr and 1 minute…
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Josh HR
(@OfficialJoshHR) reported
@O2 what an extremely poor experience. Got to checking out the iPhone 17 Pro Max and as soon as I hit payment, it timed me out and redirected me to another queue. Then the queue paused for ages, when it resumed, the delivery date is now up to 3 weeks. 😒😒😒 #o2 #iPhone17ProMax
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John Bevan
(@_jdbevan) reported
Why are @o2 so poor at running their own network- once more an eSIM transfer is a nightmare, and 12 months after activation on my iPhone all calls are still “no caller id” - next stop Vodafone.
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(@peepvato) reported
@kornsteven @O2 Mine keeps changing to the recycling details instead (I’ve never used switch up but I have it) 🫣
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KoRnSteven
(@kornsteven) reported
@DannyHo00396186 @O2 No that is fantastic, o2 themselves gave me a vague answer in their website in the end, but this is much more helpful! Thank you so much for taking your time to help me!
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Beastlysimmer_uk
(@DannyHo00396186) reported
@kornsteven @O2 You go onto the my o2 app, go to the account section, find the choose the number you wish to switchup, click upgrade scroll down it will initially tell you you have to pay to upgrade but if you ignore that message scroll down and click see upgrade options....
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Carnavus
(@HashtagMeTom) reported
@O2 having issues with the blue Mondays taste card!