O2

O2 Outage Report in Hammersmith, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Hammersmith come from postal codes W6.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hammersmith, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hammersmith, Greater London, England 03/05/2026 02:55

March 05: Problems at O2

O2 is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hammersmith, Greater London, England

The most recent O2 outage reports came from the following cities: Hammersmith, Chingford, Hackney, London, Southwark, Paddington, Thornton Heath, Barnet, Hounslow, City of London, Harringay, Ealing, Newham, Tower Hamlets and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Phone
United KingdomChingford Phone
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomSouthwark Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hammersmith, England

Latest outage, problems and issue reports in Hammersmith and nearby locations:

  • BrianJThompson8 BrianJThompson8 (@BrianJThompson8) reported from Barnet, England

    @ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them

  • itsnadine_ abena (@itsnadine_) reported from Harrow Weald, England

    @O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.

  • Alx_R_M Alex (@Alx_R_M) reported from Paddington, England

    @O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou

  • 26samb Samantha Blandy (@26samb) reported from Kingston upon Thames, England

    @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • TaniaAlcor Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported from Kensington, England

    @No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 I need a customer call back please.

  • maryhippychick m a r y (@maryhippychick) reported from Hounslow, England

    @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

  • RebeccaW40 RebeccaW40 (@RebeccaW40) reported from Epsom and Ewell District, England

    @O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke

  • ElizabethWaight Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    @KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉

  • ScottCanEat ScottCanEat (@ScottCanEat) reported from London, England

    Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

  • ConlethKane Conleth Kane (@ConlethKane) reported from Hounslow, England

    I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

  • ShahlaaTahira 💟 (@ShahlaaTahira) reported from Hillingdon, England

    If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness

  • ElizabethWaight Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.

  • ellajack1 Bev Muir (@ellajack1) reported from Croydon, England

    @O2 I cant get through to customer services and its urgent

  • AlisonBurnsy Alison Burns 💃🏻💋 (@AlisonBurnsy) reported from Borehamwood, England

    @O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£

  • Bex_Stinson BEX (@Bex_Stinson) reported from Camden Town, England

    Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it

  • maryhippychick m a r y (@maryhippychick) reported from Hounslow, England

    @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

  • mustafayadigg bambam (@mustafayadigg) reported from Croydon, England

    @O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • shannenbrodie Shannen with an E. (@shannenbrodie) reported

    @O2 Thanks for the reply. I seem to have no issues calling or texting but no one can call/text me

  • Rachel_Delooze Rachel Delooze (@Rachel_Delooze) reported

    @O2 I’m concerned that my 4g isn’t working in america today - I need it to get around New York. It’s been working the last 3 days! Please help.

  • JessiicaLouiise x 𝐉𝐄𝐒𝐒𝐈𝐂𝐀 x (@JessiicaLouiise) reported

    why is my signal and internet so rubbish lately? one bar of signal, nothing ever loads off the wifi.. and my calls are constantly dropping. @O2 😑

  • smots_gtfo brian (@smots_gtfo) reported

    @ThisIsCMBarnes @O2InstituteBham @O2 Jesus, just don't go if you don't like him, some people do. Cancel culture is ridiculous.

  • TuftyMUFC Andrew Kilduff (@TuftyMUFC) reported

    Just need @O2 to be able to provide a matchday phone signal now.

  • Biketruck Billy Biketruck (@Biketruck) reported

    @O2 Can't remember specifically if it said WHO it was from - it was 4am. I assumed bad news. However, the message said we are confirming that your O2 SIM will be arriving between 1 and 3 days time. With a number of options - which I ignored & hung up. My assumption is O2 - logically?

  • OurPritch Luke Pritchard (@OurPritch) reported

    @ThisIsCMBarnes @O2InstituteBham @O2 Don’t go if you don’t want to. The bloke had issues that he has overcome over the passed 2 years. He’s worked hard to change and patch up the past. People deserve second chances

  • fyc33_b fyc33 (@fyc33_b) reported

    @O2 And STILL NOT WORKING!!!

  • OnYaTodd32 Todd Bevis 🍀 (@OnYaTodd32) reported

    @O2 Nope I never have done before and the one time I drop it it breaks! Never been so clumsy before, can I get another contract or something like an upgrade?

  • staceyhillx Staceyhillx (@staceyhillx) reported

    @O2 I just can't get far with my data..it just doesn't work 80 percent of the time