O2 outages and service status in Hammersmith, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hammersmith, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (67%)
- Total Blackout (33%)
The latest reports from users having issues in Hammersmith come from postal codes W6 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hammersmith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hammersmith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at O2
O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hammersmith, England
The most recent O2 outage reports came from the following cities: Wandsworth, Hammersmith, and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth
|
Internet | 23 days ago |
|
Hammersmith
|
Total Blackout | 24 days ago |
|
Hammersmith
|
Internet | 29 days ago |
|
Hammersmith
|
Phone | 1 month ago |
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Hammersmith
|
Internet | 1 month ago |
|
Hammersmith
|
Internet | 2 months ago |
Community Discussion
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O2 Issues Reports Near Hammersmith, England
Latest outage, problems and issue reports in Hammersmith and nearby locations:
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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Hope Fashion Stylist (@HopeVonJoel) reported from Wandsworth, England@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
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Sean Parry (@SeanEdwardParry) reported from Wandsworth, England@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 @BradleyClark10 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Caz Young (@The_Caz) reported from Wandsworth, England@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Dowsey (@fbateallthepies) reported from Wandsworth, England@O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2
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Jonny Harris 🇬🇧 (@thespacedmonkey) reported from Ealing, EnglandUnbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.
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Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England@o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 I can’t make calls from my mobile even to 202 can costumer service call me please very urgent!!!!!!!!
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Steve Depeare (@depeare) reported from Ealing, England@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
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Federica Parise (@cityposer) reported from Brentford, England@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 @anja_hudson You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Lynsey White (@LynseyWhite2) reported from Wandsworth, England@O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice
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Jane Slade (@Retiremove) reported from Wandsworth, England@O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.
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Vìncere. (@VictorJ1987) reported from Brentford, EnglandThanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Lee 'Budgie' Barnett (@budgie) reported from Paddington, England@O2 Wasn’t a problem, as such. ‘Kit breaks’ is an ever present rule. Was mainly to let others know,, if they had problems and wondered what was going on.
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James Vertigan (@jamesvertigan) reported from Ealing, England@O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻
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utterlee (@LeeButterley) reported from Brentford, England@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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Holly ✌🏼 (@hpatterson91) reported from Wandsworth, EnglandExplain to me @O2 how I can have 4g at the top of an Italian mountain range but can’t even get phone signal in Clapham...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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fiona cozens (@cozens_fio58099) reported@grahamstyle @SkyNews @O2 Good luck. Don’t think they prioritise helping customers, including those who have been loyal for decades. They take your money and couldn’t care less that you can’t access their not fit for purpose service.
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Viridis (@Lord_Viridis) reported@kbushnell1975 @O2 They never call back
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EnochR (@NRSmith167) reported@O2 Why is it that when we text PAC to 65075 from our mobiles you never send it and cause us to ring you.
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Jess (@Jessw1303) reported@O2 @ceeveepee That’s a lie, I spoke to your customer service almost a week ago and told them this was happening to me too, I also can’t make any payments towards my daughters bolt ons.
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Mëtälmälc 🇪🇺🏴 (@Metalmalc) reported@O2 Is your website down? I can’t login m, I’ve tried the Virgin thing several times and I’m losing the will to live.
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Riemenschneider’s Horse (@larrythehook) reported@O2 what on earth is happening to your online / telephone system? I’m a new customer, as of yesterday, and trying top up then trying to get access to link my number to my myo2 account is a nightmare and no one at your call centres can help me!!!! Did I make a mistake leaving EE?!
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MS (@jennslcfc94) reported@O2 You are terrible 3 days with no data for no reason
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Darren Coomer (@coomerdarren) reported@O2 Since virgin media came along ive been unable to use the O2 app to look at my account after a few phone calls to raise this issue & told the issue will resolved yet nothing also i don't have virgin media please can you get on with resolving this issue ?
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Rugbybloke 🇪🇪 🏴🌹 (@DelBoy80s) reported@EnglandRugby @O2 Borthwick is clueless. @RFU WTF!!!!
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Hayley Laura (@LilHay) reportedStay away from @O2 prevented me from using my phone and data for a week. Done **** all to fix it and two replies in a week. Time to report them