O2

O2 Outage Report in Hammersmith, Greater London, England

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The latest reports from users having issues in Hammersmith come from postal codes W6.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hammersmith, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hammersmith, Greater London, England 11/28/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hammersmith, Greater London, England

The most recent O2 outage reports came from the following cities: London, Croydon, Hackney, Hammersmith, Wembley, City of London, Poplar, Richmond, Hounslow, City of Westminster, Southall, Merton, Ealing, Hayes and Epsom.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomCroydon E-mail
United KingdomHackney Phone
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomLondon Phone

Community Discussion

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O2 Issues Reports Near Hammersmith, England

Latest outage, problems and issue reports in Hammersmith and nearby locations:

  • jonnyrotton1989 Jon. (@jonnyrotton1989) reported from Islington, England

    Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems

  • B_Heer84 Bari Heer (@B_Heer84) reported from Stratford, England

    @O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!

  • AkilAlakil عقيل العقيل (@AkilAlakil) reported from Poplar, England

    @O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.

  • IAmAbbieMurphy Abbie Murphy (@IAmAbbieMurphy) reported from Camberwell, England

    Have phoned @O2 Maybe 7 times in the last 3 months, as they are investigating a company called Fermdemia that stole from my account linked to my phone. Starting to wonder if @O2 is fraudster ferdemia in disguise! ‘Someone will call you back’... that old chestnut. #o2 #help #fraud

  • aktyrrell Andy Tyrrell (@aktyrrell) reported from Walthamstow, England

    @harwood_steve @O2 @EE EE service is shit around Chingford guys I work with never get a service I'm o2 never had a problem. Probably the country you're in. Plus we always get upgraded at the o2 by the o2 Angel's.

  • RalphVarcoe Ralph Varcoe (@RalphVarcoe) reported from Merton, England

    @O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!

  • budgie Lee 'Budgie' Barnett (@budgie) reported from Paddington, England

    @O2 Wasn’t a problem, as such. ‘Kit breaks’ is an ever present rule. Was mainly to let others know,, if they had problems and wondered what was going on.

  • oxymoron_tom Tom Bassett (@oxymoron_tom) reported from Wandsworth, England

    Is there a issue in the Earlsfield/Clapham Junction area, consistently been getting speeds of 0.01MB or no data at all @O2

  • NHSNewey David Newey (@NHSNewey) reported from Croydon, England

    @o2 why is your 4g signal and internet bandwidth so appalling in Croydon. Pass through the town centre particularly through East Croydon and you might as well having no signal at all!

  • Greekphotoguy Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    Dear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.

  • RalphVarcoe Ralph Varcoe (@RalphVarcoe) reported from Merton, England

    @O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.

  • Greekphotoguy Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    @LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!

  • s_reynolds808 Simon 'Whippet'.. (@s_reynolds808) reported from Kingston upon Thames, England

    Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

  • Nico_Macdonald Nico Macdonald (@Nico_Macdonald) reported from Poplar, England

    @O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)

  • MikeBrownnutt Mike Brownnutt (@MikeBrownnutt) reported from Merton, England

    @O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉

  • rafthemaster Richard Frame (@rafthemaster) reported from Kensington, England

    @O2 this phone number is harassing me - 020 3389 6395 - it’s a fake automated call claiming to be @HMRCgovuk called me 4 times already today! Wants to press option for operator (but I haven’t done so), needs reporting for harassment / impersonation of government service! @Ofcom

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.

  • davidchow David Chow 📶 (@davidchow) reported from Hammersmith, England

    @MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Worse customer service @o2 I give up!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • _Raddish_ Raddish (@_Raddish_) reported

    @O2 I need to do a sim swap as that is blamed for shite signal. You want to send me text messages to a sim that doesn’t work because it’s shite signal. I can’t call because shite signal and Wi-Fi calling doesn’t work. Overall #shiteservice

  • SR_ARUN_ SR (@SR_ARUN_) reported

    @O2 Check DM. No help Received From Wednesday I can't use my Esim as No signal in it. Till date it's same . Number of times mentioned about same to your Team. Still not rectified. Immediately Activate my SIM. I pay for the services. Worst Service @O2

  • jd_olskooljams Jd (@jd_olskooljams) reported

    @O2 @virginmedia Yes I need help getting connected not had internet since last Wednesday. Have literally been around the world speaking to Virgin customer service. These people are experts in apologising but when it comes to resolving a fault then they’re absolutely useless. STILL NO INTERNET!!!

  • TheNihl Pole Plumber Fella✙ 🇵🇱🇺🇦🇬🇧 (@TheNihl) reported

    @O2 can you explain to me, why I pay you 20£ a month to have WORSE cellular network coverage in Southampton (especially City Center) than Virgin or EE? For 6 years you begged me to take a contract,I cant even get network coverage from you IN THE MIDDLE OF A CITY. Useless *****

  • shadowstar240 Sarah Marie Jones (@shadowstar240) reported

    @O2 my 4G and general signal has been rubbish in SA15 for well over a year. Network status says I should have good service in the whole of Llanelli and all the troubleshooting steps haven't worked.Can you please sort it out or I'm going to have to switch. It's becoming impossible

  • JoanneJ34351284 Unpopular Opinion #EndOurCladdingScandal (@JoanneJ34351284) reported

    @O2 Still no response Absolutely shocking service, 20 calls, emails... Dreadful.

  • AvfcU Shaun - utv 🦁 (@AvfcU) reported

    So @O2 apparently cannot tell me when my order (Christmas present for my son ordered 9 days ago) will be delivered as they are out of stock. No mention of this of course on their website and no customer service team can assist as 'they don't deal with that item'.....

  • lee52991089 lee (@lee52991089) reported

    @O2 Your service is absolute rubbish, I have asked a question and nobody has responded. I have sent a dm and no response. How do I get a reply to my question? Do I need to close my account and go back to Vodafone

  • JoeBrobbin Joe brobbin (@JoeBrobbin) reported

    @O2 my signal is that bad i cant even call o2 to tell them about it shambles network from o2

  • _JuSt__Go_ ClOuSeThUnDeRbOlT (@_JuSt__Go_) reported

    @O2 sent a dm about being sent a wrong phone from o2 can I have support pls thank you