O2

O2 Outage Report in Hammersmith, Greater London, England

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The latest reports from users having issues in Hammersmith come from postal codes W6.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hammersmith, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hammersmith, Greater London, England 12/21/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hammersmith, Greater London, England

The most recent O2 outage reports came from the following cities: Hammersmith, London, Southall, Bromley, City of London, Wandsworth, Hackney, Paddington, City of Westminster, Enfield Town, Fulham, Hayes, Islington, Hounslow and Surbiton.

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City Problem Type Report Time
United KingdomHammersmith E-mail
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomSouthall Internet
United KingdomLondon Internet
United KingdomBromley Phone

Community Discussion

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O2 Issues Reports Near Hammersmith, England

Latest outage, problems and issue reports in Hammersmith and nearby locations:

  • jonesy040669 steve jones (@jonesy040669) reported from Croydon, England

    @O2 my phone doesn’t connect to the internet via 4G can you help me

  • Cla_Cottingham Claire Cottingham (@Cla_Cottingham) reported from Wandsworth, England

    @O2 Help. Unfortunately not which I now understand is not ideal!

  • AkilAlakil عقيل العقيل (@AkilAlakil) reported from Poplar, England

    @O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.

  • boogieloo Jodie De Vere (@boogieloo) reported from Southall, England

    @O2 I love @ O2 Customer Service

  • LynseyWhite2 Lynsey White (@LynseyWhite2) reported from Wandsworth, England

    @O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice

  • HopeVonJoel Hope Fashion Stylist (@HopeVonJoel) reported from Wandsworth, England

    @O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness

  • aavalostorres Arturo Avalos Torres (@aavalostorres) reported from Stratford, England

    @O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network

  • KtHob Katie Hobden (@KtHob) reported from City of London, England

    Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical

  • zarascakes Zara (@zarascakes) reported from Croydon, England

    @ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • LeeButterley utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • MissPaulaGreen Paula (@MissPaulaGreen) reported from Camden Town, England

    @O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it

  • MedinaMadam Eva Hamilton (@MedinaMadam) reported from Camberwell, England

    Not good customer service at all! Maybe you need to join me @O2

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

  • 24_7_Raver Will McLeish (@24_7_Raver) reported from Camberwell, England

    @O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there

  • jackaarondavies Jack Aaron Davies (@jackaarondavies) reported from Richmond, England

    @O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.

  • hannahmjoness Hannah Jones (@hannahmjoness) reported from Camberwell, England

    @O2 your 3G service in London is actually a joke

  • Macgregor11 Glenn macgregor (@Macgregor11) reported from Harrow Weald, England

    @O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now

  • LydiaElenaxo Λυδια-Έλενα (@LydiaElenaxo) reported from Tottenham, England

    After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AaronSadlerUK Aaron Sadler (@AaronSadlerUK) reported

    @O2 / @giffgaff How do I go about reporting that 3G and 4G do not work on one side of town, full signal, but just flat out does not work

  • N1nj4L1nk Fractured Dreams (@N1nj4L1nk) reported

    @Ste_Tudor @drlajama89 @O2 I've been with them since 2016 and they always had **** signal, I've also live /travelled all over the uk and barely seen their signal get above E/H.

  • farrow_hazel Hazel Farrow (@farrow_hazel) reported

    @O2 Anyone actually working in customer sevices today? and hr and 30 waiting seems a tad much?

  • ryanstanley22 Ryan Anderson (@ryanstanley22) reported

    @O2 @sazmeister88 Dont listen to their bullshit lies about how the network is busy, they claim in my area that its congestion whether its 3pm in the afternoon or 3am in the morning and that the congestion has been going on since September, apparently people haven't been off their phones since then

  • BigMoLoyal1872 Big Mo🍊 (@BigMoLoyal1872) reported

    @lukeodenwalder1 @BRI1972 @O2 2 hours and 17 minutes, and I had to hang up, messaged the chat at 8.31, and still waiting

  • Lorraine751 Lorraine Campbell Stinchcomb (@Lorraine751) reported

    What an absolute shambles @O2 are!! Billed me for a fraudulent phone in December, after my contract ended!Investigated the claim, yet no refund received! Spent an hour on the phone to get through, the connection was lost after 10 minutes! It’s been over a month! Poor service!

  • RebecMc1 Rebecca Mcintyre (@RebecMc1) reported

    @O2 I have tried contacting you several times about my appalling upgrade the phone is in worst condition than my current one. I am being ignored and this is not acceptable . Can someone contact me regarding this, I will uploads photo evidence if needed

  • ryanstanley22 Ryan Anderson (@ryanstanley22) reported

    @O2 what ******** is going on with your phone lines, ******* joke of a company, sort it out!!!

  • TRUTH916515394 TRUTH (@TRUTH916515394) reported

    @O2 @adamcardy29 I have no signal all day too

  • ryanstanley22 Ryan Anderson (@ryanstanley22) reported

    @O2 Your an absolute joke of a network, you genuinely are the worst network I’ve ever experienced, your a pathetic network