O2 Outage Report in Hammersmith, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Hammersmith come from postal codes W6.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hammersmith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at O2
O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (42%)
-
Internet (31%)
-
Total Blackout (21%)
-
Wi-fi (3%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Hammersmith, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, Wandsworth, Uxbridge, Greenford, London, Paddington, Wealdstone, City of London, Croydon, Hackney, Barnet, Bromley, Enfield Town, Kensington and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Wandsworth |
Internet | |
| Uxbridge |
Phone | |
| Greenford |
Phone | |
| London |
Total Blackout | |
| Paddington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hammersmith, England
Latest outage, problems and issue reports in Hammersmith and nearby locations:
-
AA Ron 🖤
(@Munden87) reported
from
Croydon, England
Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
-
Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.
-
Sean Parry
(@SeanEdwardParry) reported
from
Wandsworth, England
@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
-
Irene Barnett
(@Thestylist4you) reported
from
Poplar, England
@LiamYulhanson @O2 What 😳 thats terrible Liam.x
-
Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
-
bambam
(@mustafayadigg) reported
from
Croydon, England
@O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now
-
Lebby Eyres
(@LebbyE) reported
from
Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
-
Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
-
Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺
(@TaniaAlcor) reported
from
Kensington, England
@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
-
m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
-
John Till
(@JohnTillUK) reported
from
City of London, England
@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
-
Alison Burns 💃🏻💋
(@AlisonBurnsy) reported
from
Borehamwood, England
@O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£
-
Alex
(@Alx_R_M) reported
from
Paddington, England
@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
-
Tom Byford
(@tombyford) reported
from
Paddington, England
@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle
-
RebeccaW40
(@RebeccaW40) reported
from
Epsom and Ewell District, England
@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
-
Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
-
abena
(@itsnadine_) reported
from
Harrow Weald, England
@O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help
-
Corey Lee
(@caddydorey) reported
from
Croydon, England
@breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision
-
William Hill
(@hillww1) reported
from
Stratford, England
@O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂
-
Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
@KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Ian Humm
(@humm_ian) reported
@O2 Hi O2, im a new customer on a paymonthly contract. Put in a request Thursday to port my number from IDmobile to yours through your website. I have had no confirmation message if it has been booked in. So wondering what's happening? annoying as need it for family reasons.
-
Diana Burlan
(@DianaBurlan) reported
@O2 I am having issues with a sales call that put an unwanted iPhone on my account. Could you please reply to my DM? Really urgently
-
DecJohnston
(@dec_johnston) reported
@O2 customer service is so bad! You wait on hold for 20 minutes to be cut off without anyone answering!
-
Steve Bond
(@SteveBo42781386) reported
@O2 I didn’t save the number. It was clearly an overseas (Indian) call centre. Really poor show this. My wife is very ill with Covid and I’m utterly furious that o2 are using the pandemic as some BS reason to cold call potential customers.
-
Chris Edwards
(@chrisedward5) reported
@O2 unbelievable!! On hold waiting to talk about bad signal, finally got through after over 30 minutes and got cut off due to bad signal whilst O2 customer services confirmed my number. Why didn’t they phone me back ?? Very disappointing and frustrating?? Not happy
-
Salopcast
(@salopcast) reported
@JMGraham77 @O2 Totally Jenny. Went to another network and it’s loads better and cheaper!!
-
Brownie
(@BrownieMixXo) reported
I'm with my girl and ended up loosing her in Leciester Square. Can't call her as I don't have a signal. @O2 sort it out?
-
Tom Stott
(@tomgstott) reported
Enough is enough @O2. The data speeds here are a joke months & months & months after it first started. Everyone on O2 I speak to here is having the same issue and being continually fobbed off. It's a joke and your treating us in the area like mugs! #haddington #eastlothian
-
Rob
(@ro_dders) reported
@O2 any chance of a vaguely usable 4G signal in Manchester City Centre any time soon? I used to work here 2 years ago and I can't believe you've not sorted it in the intervening time
-
Cam
(@Cam_1886) reported
@O2 Trying to terminate a contract with you guys is almost as painful as watching the Arsenal trying to kick a ball.