O2 outages and service status in Hammersmith, England
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- O2 generated 0 outage signals in the last 24 hours around Hammersmith, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (50%)
- Total Blackout (50%)
The latest reports from users having issues in Hammersmith come from postal codes W6 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hammersmith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hammersmith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hammersmith, England
The most recent O2 outage reports came from the following cities: Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 24 days ago |
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Total Blackout | 30 days ago |
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Internet | 1 month ago |
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Wi-fi | 2 months ago |
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Phone | 2 months ago |
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Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Hammersmith, England
Latest outage, problems and issue reports in Hammersmith and nearby locations:
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afia. (@julsbvby) reported from Paddington, EnglandIt’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.
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Vìncere. (@VictorJ1987) reported from Brentford, EnglandThanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 @anja_hudson You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Jay S. (@J5752x) reported from Paddington, EnglandWent to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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Abigail Brady (@abigailb) reported from Wandsworth, England@O2 Hi, i’m not an idiot - I’m a software engineer - I know it didn’t come *from* you. Nonetheless it was relayed *by* you. It shouldn’t have been, because you shouldn’t accept text messages for relay that appear to be from banks unless you can verify that they really are.
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Darren Boyle (@misterscoop) reported from Brentford, England@O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.
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Robert Balaam (@RobertBalaam) reported from Wandsworth, England@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported from Kensington, England@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 @Leighroy_xo You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Federica Parise (@cityposer) reported from Kensington, England@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England@O2 truly the worst customer service I’ve experienced in a long while
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Caz Young (@The_Caz) reported from Wandsworth, England@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Claire Cottingham (@Cla_Cottingham) reported from Wandsworth, England@O2 Help. Unfortunately not which I now understand is not ideal!
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James Elston (@JamesElston3) reported from Hammersmith, England@plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 @nath_butler182 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Martin Kay (@martinkay11) reported from Wandsworth, EnglandDid @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2
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Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, EnglandDear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
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Holly ✌🏼 (@hpatterson91) reported from Kensington, England@O2 I always have signal and 4g problems in london. I have 1 bar and intermittent 3G at all times in my house in Clapham it’s so frustrating !!
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Astro Gyal 💦 (@Astr0Isha) reported from Brentford, England@O2 is down again ugh tell me something I don’t know
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Federica Parise (@cityposer) reported from Brentford, England@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🦅 rob cranfield⚓ (@RobCranfield) reported@theamazingjj_ @O2 Try reporting low signal area instead of sulking
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1 (@tommyhodge86) reported@O2 and @Virgin you really make it hard work to access my own account with you. Happy to send the bills through no problem but trying to amend my plan, wow!
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Sarah Loughran (@SarahDruscilla) reported@O2 in this day & age, why do we still have to settle for a signal that is “patchy indoors”. Got a text today saying our network issue has been fixed. Zero improvement. Still only 1 bar indoors. I had a better signal with O2, 20 years ago!!
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Robert Kondrat (@NinjaNetworkz) reported@O2 Can you investigate a possible Emergency Alerts Cell Broadcast issue around RG18? Two separate O2 phones at the same location failed to receive the UK Gov wildfire Emergency Alert on 14 August. Both were on 4G/5G with Emergency Alerts enabled, and alert history is empty.
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Rob Blagden (@robblagden) reported@Andywebster You must have got mine as they didn’t send me one - or maybe it’s @o2 network issues!
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Max (@maxwaa) reported@O2 This is the problem, your app and your sites never show issues but I know exactly where I hit dead zones, where I struggle with slow/no loading data. Your coverage maps are incorrect.
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Neil (@Neil3272) reported@O2 customer services is truly shocking why do you make it so bloody difficult to actually speak to a human to actually sort out this bloody mess .
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Phil (@Philwafer1) reportedDon't deal with @O2 or @O2INSURANCE. ABSOLUTE WASTE OF TIME. Been with them 9 years always paid insurance and now put in a claim told next day but they can't offer next day and I have to pay £90 excess for a service they can't offer, so then 3/5 working days 5th working day?????
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Darth Wader (@LordoftheSplash) reported@TakeThatClouds @O2 Just moved to Smarty becuase of **** like this, at one point a few years ago my number suddenly stopped working, they’d issued a pac code for my number and given it away, couldn’t get it back, so gave me a year for nothing, as soon as that was up I was off, 02 are utter ****.
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Liesl_ (@_lliesl_) reported@joshjeram @O2 @davehpayne Indeed. After half an hour on the phone trying to get them to honour the prices ON THEIR OWN APP. I got offered a "special deal" as I am such a good customer. An expensive 24 month contract... The are an absolute shower. I'm moving provider tomorrow - one with a UK call centre