O2

O2 Outage Report in Hammersmith, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Hammersmith come from postal codes W6.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hammersmith, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hammersmith, Greater London, England 11/21/2025 11:45

November 21: Problems at O2

O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hammersmith, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, City of Westminster, Southall, Merton, Ealing, Hayes, Hackney, Epsom, Barnet, Oxshott, Croydon, Uxbridge, Feltham and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomCity of Westminster Internet
United KingdomSouthall Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hammersmith, England

Latest outage, problems and issue reports in Hammersmith and nearby locations:

  • OmarMansoor Omar Mansoor (@OmarMansoor) reported from Poplar, England

    @Ali_Malik @O2 @Ofcom @MarkEvansO2 @markevenso2 giving us a day of refund not helps actually! Some of us are running full businesses on your network.

  • CorinaWieland Corina Wieland (@CorinaWieland) reported from London, England

    @VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.

  • iLloyd_Sa لويد سا (@iLloyd_Sa) reported from Hillingdon, England

    @O2 It’s doesn’t help!!!!! It’s getting frustrating day by day been with @02 nearly 7 years and it’s getting worst day by day. No proper coverage. There’re much better network providers in the U.K. that provide better network and customer services it’s time to make a change!!!!!!!

  • hpatterson91 Holly ✌🏼 (@hpatterson91) reported from Wandsworth, England

    Explain to me @O2 how I can have 4g at the top of an Italian mountain range but can’t even get phone signal in Clapham...

  • abigailb Abigail Brady (@abigailb) reported from Wandsworth, England

    @O2 Hi, i’m not an idiot - I’m a software engineer - I know it didn’t come *from* you. Nonetheless it was relayed *by* you. It shouldn’t have been, because you shouldn’t accept text messages for relay that appear to be from banks unless you can verify that they really are.

  • OliviaFranceska Liv 🌸🌷 (@OliviaFranceska) reported from Islington, England

    @O2 hi, my data hasn’t been working all day! Please help

  • Ali_Malik Ali Malik (@Ali_Malik) reported from London, England

    And the harrowing experience continues with @o2! Porting out within 14 day cooling off period of “new” contract seems to be a tough ask for #O2. Unacceptable, impolite behaviour of customer services while the farce from technical side continues. #O2fail! CC: @MarkEvansO2 @Ofcom

  • TomDavies_89 Tom Davies (@TomDavies_89) reported from Hackney, England

    Central London @O2 signal yet again an absolute travesty! I’d be better off investing in pigeons 🐦

  • iLloyd_Sa لويد سا (@iLloyd_Sa) reported from Brentford, England

    @o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.

  • CSwanscott Swanscott (@CSwanscott) reported from Camberwell, England

    @O2 My data has been extremely slow/not working the last few days can you help out please !!

  • StellaWYLeung Stella Leung (@StellaWYLeung) reported from Wandsworth, England

    @SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.

  • Ali_Malik Ali Malik (@Ali_Malik) reported from London, England

    The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2

  • iLloyd_Sa لويد سا (@iLloyd_Sa) reported from Hammersmith, England

    @o2 can you fix your network in @westfeild #London as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90 pcm and you don’t get basic networks. Not a happy customer anymore.

  • jpfpreston Joshua Preston (@jpfpreston) reported from Camberwell, England

    You don’t get an ounce of data stood on an open-air platform at London Bridge. Been the same for 5 years. I tweeted back then. Send an engineer to platform 12 for a survey. And none of “we don’t guarantee data” -just fix it pls. @O2

  • TomDavies_89 Tom Davies (@TomDavies_89) reported from City of London, England

    I’m leaving @O2, service is again absolutely atrocious and I live in central London. #o2

  • CorinaWieland Corina Wieland (@CorinaWieland) reported from London, England

    @O2 I have called O2 several times and also chatted online to a few people (Nooruddin for example).I also spoke to the 3rd party which don’t care and to the police which are busy with bigger problems.What it comes down to is YOU are charging me, and I am YOUR costumer

  • janet_heil Janet Heil (@janet_heil) reported from Bromley, England

    @f4feistyfem @inguidowetrust @SEOforlondon @O2 I completely agree @f4feistyfem. I politely asked people next to us to stop shouting and they said *I* was rude and they had to shout because it was so loud. Truly shocking.

  • hpatterson91 Holly ✌🏼 (@hpatterson91) reported from Kensington, England

    @O2 I always have signal and 4g problems in london. I have 1 bar and intermittent 3G at all times in my house in Clapham it’s so frustrating !!

  • alexmurray12 Alex Murray (@alexmurray12) reported from Hillingdon, England

    @O2 I now have no data signal at home, I’m having to piggy back off an EE signal from someone else’s phone, why does this keep happening! #o2

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Spelthorne District, England

    @paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • thewhicha Chris Whichem (@thewhicha) reported

    @O2 Hello, I currently have o2 pay and go. How do I go about cancelling my account or request for it to@be deleted as I want to move to a different network? Thanks.

  • LouiseC02346675 Louise Connell (@LouiseC02346675) reported

    @O2 You get over £100/ month from me!! I should be able to get reliable service! Can you at least tell me when this is going to be fixed?? I can’t very well stay in my bone with no tv or internet

  • tuc145 Tucker (@tuc145) reported

    @O2 Really concerned i am Business customer needing help Rang 8002 eventually got through they could not find any of my 3 numbers i have with you & no records of my account name or postcode can someone contact me immediately!!

  • georgiegirl75 Georgina Johnson (@georgiegirl75) reported

    @O2 sort out your customer service! On hold to sort out a problem that I was told multiple times was dealt with last month! Because I am making a complaint I told the call handler in the payment team that I am recording the call he hung up!

  • lauralunatarot Laura Luna✨ (@lauralunatarot) reported

    @O2 hi I need a sim unblocking, the number has been transfered to a new sim but it is still blocked. Can you please help?

  • teamjohntee A.H.M. (@teamjohntee) reported

    @O2 OK my PAYG mobile number got deactivated without my consent due to inactivity I think. And now I can't even login to contact you, so how am I supposed to get this resolved? How do I contact someone?!!!

  • Asgardpaul Paul Linnane (@Asgardpaul) reported

    @O2 makes me laugh, trying to find out when the latest op system comes out for x3 pro. Oppo says it should be released, waiting for network to approve it. O2 says that it's oppo fault

  • ChrisNLangley chris langley (@ChrisNLangley) reported

    @O2 can you please reply to my DM please. The year is 2022 and whilst all manner of things can now be achieved using a mobile device. Let’s never forget the primary objective is to be able to actually use it as a telephone. Thanks

  • naomhgallagher Dr. Naomh Gallagher (@naomhgallagher) reported

    ..no compensation for 3x engineer no-shows, and now @O2 are sending us threatening letters due to an unpaid bill for a service which we NEVER EVEN STARTED. Icing on the cake - @virginmedia don’t want to know & @O2 won’t speak to us as the address doesn’t match ARRGGGHHHH!!

  • vegandave86 DT (@vegandave86) reported

    .@O2 I'm in Australia and don't have any signal despite data roaming bolt on. Can you fix this?