O2 Outage Report in Hammersmith, Greater London, England

Problems in the last 24 hours in Hammersmith, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hammersmith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Hammersmith, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Enfield Town, Newham, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, City of London, Croydon, Hackney, Barnet, and Bromley.

City	Problem Type	Report Time
London	Wi-fi	7 hours ago
London	Phone	9 hours ago
Hammersmith	Internet	10 hours ago
London	Phone	1 day ago
Enfield Town	E-mail	1 day ago
Hammersmith	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hammersmith, England

Latest outage, problems and issue reports in Hammersmith and nearby locations:

• 
  BEX (@Bex_Stinson) reported 3 minutes ago from Camden Town, England

  Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it

• 
  Daffy (@iDaffySB) reported 8 minutes ago from Hackney, England

  @O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!

• 
  ScottCanEat (@ScottCanEat) reported 8 minutes ago from London, England

  Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 11 minutes ago from Southall, England

  @O2 I need a customer call back please.

• 
  Gianluigi PAGHI (@Gigiryche) reported 14 minutes ago from Harrow Weald, England

  Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.

• 
  Bev Muir (@ellajack1) reported 19 minutes ago from Croydon, England

  @O2 I cant get through to customer services and its urgent

• 
  Fran (@CerviF) reported 21 minutes ago from Walthamstow, England

  I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.

• 
  MJ Palmer - Mr Gay England 2020 Finalist (@MJPalmer84) reported 25 minutes ago from Islington, England

  The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2

• 
  Ben Fisher (@BenFisherCT) reported 29 minutes ago from Islington, England

  We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

• 
  m a r y (@maryhippychick) reported 29 minutes ago from Hounslow, England

  @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

• 
  Daffy (@iDaffySB) reported 30 minutes ago from Hackney, England

  Dear @O2, I’m having problems paying my bill, please help..

• 
  emmawebster (@emmawebster) reported 31 minutes ago from Camberwell, England

  @O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!

• 
  Conleth Kane (@ConlethKane) reported 44 minutes ago from Hounslow, England

  I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

• 
  Daniel Smith (@Scampboi) reported 45 minutes ago from Croydon, England

  @O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action

• 
  💟 (@ShahlaaTahira) reported 46 minutes ago from Hillingdon, England

  If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness

• 
  James Robey (@jamesrobey1990) reported 46 minutes ago from Wandsworth, England

  @O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.

• 
  BrianJThompson8 (@BrianJThompson8) reported 52 minutes ago from Barnet, England

  @ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them

• 
  m a r y (@maryhippychick) reported 52 minutes ago from Hounslow, England

  @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

• 
  Lebby Eyres (@LebbyE) reported 55 minutes ago from Islington, England

  I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.

• 
  hen (@henna_macarena) reported 60 minutes ago from Richmond, England

  @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jamie (@jammiejam93) reported 5 minutes ago

  @O2 O2 gone down in Leicestershire??!

• 
  Martin Saunders 🤦🏻‍♂️ (@martinsaunders) reported 5 minutes ago

  @O2 Hey... struggling to get support anywhere else so just hoping the Twitter team might be my best bet... can you tell me how long it generally takes for an old number to transfer to you from another network please?

• 
  carwu1 (@carwu1) reported 9 minutes ago

  @O2 WTF is wrong with your network in Leeds. My daughters trying to bloody kill herself last night and my calls kept cutting out saying call failed to everyone I tried ffs. 🤬🤬🤬🤬

• 
  Guy Yeomans (@guyyeomans) reported 9 minutes ago

  Seems @O2's customer care is atrocious: slow, outside of stated SLA's, disjointed & always to the inconvenience of the account holder, especially when it's *your* error at origin not mine. Do I really want to spend more money with you? #maybetimetochurn

• 
  Jamie (@jammiejam93) reported 10 minutes ago

  @AdamGarner10 @O2 @EE I’m still waiting now to apparently get service back on both my iPad and iPhone. That’s great when I was supposed to ring doctors up this morning and can’t

• 
  Tiggy Farthing (@TiggyFarthing) reported 11 minutes ago

  @O2 I’ve been having issues with data internet connection all weekend. Is there a problem in the Bath area? It’s very frustrating as I rely on data as I don’t have WiFi at home

• 
  Lala (@Lala_Little) reported 11 minutes ago

  @O2 @DisneyPlusUK @O2 are the worst network ever! I've been trying to cancel an account since October! Numerous calls and hours of being on hold I'm being sent threatening letters and emails. I own you no money and I have returned the brand new unopened phone back in November! Scam!!!

• 
  Lala (@Lala_Little) reported 12 minutes ago

  @O2 are the worst network ever! I've been trying to cancel an account since October! Numerous calls and hours of being on hold I'm being sent threatening letters and emails. I own you no money and I have returned the brand new unopened phone back in November! Scam!!!

• 
  Adammmm (@AdamGarner10) reported 19 minutes ago

  Ordered a new iPhone 12 pro and decided to switch over to @O2 from @EE been with them for years now but their customer service is appalling as well there offers. Plus got told I had to wait 8 weeks for a phone o2 said I could order for next week. Wont be sad to see the back of EE

• 
  Luke Newman (@LukeNewman55) reported 21 minutes ago

  @O2 I’m an NHS worker trying to add the Open discount to my contract. When registering it doesn’t recognise my NHS email as valid. Chat service doesn’t work and 202 won’t speak to me unless I have a lost/stolen phone (which I don’t). An email address is not easily found either.