O2

O2 Outage Report in Hammersmith, Greater London, England

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The latest reports from users having issues in Hammersmith come from postal codes W6.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hammersmith, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hammersmith, Greater London, England 03/12/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hammersmith, Greater London, England

The most recent O2 outage reports came from the following cities: London, City of London, Hammersmith, Poplar, Hackney, Muswell Hill, Bushey, Chingford, Southwark, Paddington, Thornton Heath, Barnet, Hounslow, Harringay and Ealing.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomCity of London Total Blackout
United KingdomHammersmith Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hammersmith, England

Latest outage, problems and issue reports in Hammersmith and nearby locations:

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • JPaulG JPaulG 🐼 😷🧋 (@JPaulG) reported from Lambeth, England

    @O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?

  • richardmorrisuk Richard Morris (@richardmorrisuk) reported from Richmond, England

    Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

  • Jackie_flash Jackie Frost 🤍 (@Jackie_flash) reported from Lambeth, England

    Hi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular

  • ashley_leggett Ashley Leggett (@ashley_leggett) reported from Hounslow, England

    @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

  • MrsScreech Jess (@MrsScreech) reported from Hillingdon, England

    @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • deltabug Deltabug (@deltabug) reported from East Ham, England

    Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage

  • esrose2003 Liz Rose 💙 (@esrose2003) reported from Richmond, England

    @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

  • appletonjack Jack Appleton (@appletonjack) reported from Camden Town, England

    @Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

  • ollygroome Olly Groome (@ollygroome) reported from Bromley, England

    @sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    @O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.

  • musical_IH Iain Hunter (@musical_IH) reported from Spelthorne District, England

    @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • williamhann86 William Hann (@williamhann86) reported from Hackney, England

    @JohnnyBooshay @O2 Sucks man!

  • EightyThor 🥷🏾✨ (@EightyThor) reported from Stratford, England

    When is the @O2 website not down?

  • Ne0nnet 🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England

    Struggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • emilyyymayy Emily Hayes (@emilyyymayy) reported

    @O2 I haven’t had service since midday today, the website says there’s a mast down in SR6 area. Can I claim money back? I have missed important calls😭

  • BillyGarratt2 Billy Garratt (@BillyGarratt2) reported

    @O2 has to be the WORST phone signal provider 🙄 I’ll Definitely be switching to @EE as soon as I get the chance.

  • LSheppardMentor Lisa Sheppard Business Mentor (@LSheppardMentor) reported

    @O2 i have been trying all day to complete an order both online & over the phone, sometimes i can only get to the 2nd stage, others both online & over the phone it is coming up error on the final checkout. is your system having problems?

  • Taniyaaktar8 T (@Taniyaaktar8) reported

    @O2 Have the worst customer service ever. My phone just got stolen and their customer service team are of no help at all. Ffs **** like this only happens to me :(

  • DanielF89367233 Daniel Foster (@DanielF89367233) reported

    @O2 baffling conversation with O2 customer service….. issues with coverage and none the wiser after talking to them…. Very contradictive phone call

  • johnemangan1 John mangan (@johnemangan1) reported

    @O2 , I had a message saying we have turned off 4G, I have no signal at all, the coverage checker says no issues, I have messaged through My o2 no response

  • nicholasyee12 nicholas yee (@nicholasyee12) reported

    @O2 Wow how bad is 02 they still discriminate against me this is my I am not paying my bill

  • NathFerguson Nath (@NathFerguson) reported

    Since your mugging us off with a 11% increase in April, are u actually going to improve your service as your service is piss poor or u just gonna lie time after time saying we are improving it when for the past year ur service hasn’t improved @O2

  • LKathryncooper Lucy (@LKathryncooper) reported

    @aleccare @O2 I'm having the same issue

  • JaiBuk JaiB! // UK (@JaiBuk) reported

    Hey @O2 why is your 4G signal in Uttoxeter utterly useless... It says full signal yet no data... Been on and off for months but it's gotten worst lately!