O2 Outage Report in Hammersmith, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Hammersmith come from postal codes W6.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hammersmith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Hammersmith, Greater London, England
The most recent O2 outage reports came from the following cities: London, Barnet, Southwark, Harringay, Hammersmith, City of London, Croydon, Ealing, City of Westminster, Southall, Bromley, Wandsworth, Hackney, Paddington and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Barnet |
Phone | |
| London |
Internet | |
| Southwark |
Phone | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hammersmith, England
Latest outage, problems and issue reports in Hammersmith and nearby locations:
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
@KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉
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Sean Parry
(@SeanEdwardParry) reported
from
Wandsworth, England
@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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Tom Byford
(@tombyford) reported
from
Paddington, England
@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺
(@TaniaAlcor) reported
from
Kensington, England
@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Your service doesnt work in Bournemouth lol
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William Hill
(@hillww1) reported
from
Stratford, England
@O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂
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Alison Burns 💃🏻💋
(@AlisonBurnsy) reported
from
Borehamwood, England
@O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£
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abena
(@itsnadine_) reported
from
Harrow Weald, England
@O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help
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bambam
(@mustafayadigg) reported
from
Croydon, England
@O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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Corey Lee
(@caddydorey) reported
from
Croydon, England
@breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision
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Alex
(@Alx_R_M) reported
from
Paddington, England
@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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Irene Barnett
(@Thestylist4you) reported
from
Poplar, England
@LiamYulhanson @O2 What 😳 thats terrible Liam.x
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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John Till
(@JohnTillUK) reported
from
City of London, England
@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Whenever i got to Bournemouth im losing the signal on the beach straight away
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AA Ron 🖤
(@Munden87) reported
from
Croydon, England
Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Career Navigator
(@CareerNavigato5) reported
@BorisJohnson @virginmedia @O2 Don't forget pints of champagne and a weights system that nobody under 50, understands but also that was never not used. Brilliant PM !!!! I'll pay for your first roll of wallpaper, when it comes to decorating your cell.
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Ahmad
(@Ahmad010a1) reported
@BorisJohnson @virginmedia @O2 Hi I am an Afghan, I was threatened by the Taliban Whipping my family My house was looted and set on fire I hid in a shelter. I need help. I have to get a lawyer to get asylum in a country If you know of a charity, please introduce me so I can save my family with their help.
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JB🌈
(@Jacqui_blood) reported
Being a loyal customer to @O2 for over 10 years but the moment you have a complaint they treat you so poorly and no one seems to know what they are doing in the customer service it’s a shambles.
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Gordon S Valentine
(@gsvalentine) reported
So @EE guess everyone will be moving over to @O2. Since they will not be doing EU roaming charges! I will join them, unless my bill goes down by at least 10% each month!
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Oldskool Raver
(@RaverOldskool) reported
@NadineDorries @virginmedia @O2 The EU never had any intention to negotiate in good faith. For this reason alone we must trigger article 16.
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David Lace
(@davidpatrickla1) reported
@NadineDorries @virginmedia @O2 You really are as thick as mince Nadine , how the eff you have a job in government I’ll never know
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Julie
(@juliemitchell84) reported
@MartinSLewis can you possibly help me, I am in a battle against @O2 , I have been the victim of identity theft and no one in fraud team is coming back to me. And now they aren’t taking the accounts off my credit file. It’s so bad im also a new mum and o2 do not care about this
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Julie
(@juliemitchell84) reported
@O2 I am looking forward to the fraudulent phones taken out in my name being sorted out. Or someone in your fraud team actually calling me back. This is shocking I would advise that no one should go with o2. The service is shocking and they support fraud.
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richard williams
(@richardw65) reported
@NadineDorries @virginmedia @O2 We left the EU. Why should we be able to cherry pick benefits now we are no longer a member? Surely it's down to your government to bring in legislation on this if you don't want UK customers to experience the full 'benefits' of a free market away from the dead hand of the EU?
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Bashir Ahmad
(@Hk06904477) reported
@BorisJohnson @virginmedia @O2 Why the Eu, UK , USA Canada, Germany are silent on the current situation of Afghan refugees,when the Syrian people were in trouble, the whole world helped them. The EU has opened its borders to them, but all its doors are closed to Afghan refugees. Where are the human rights?