O2

O2 Outage Report in Hammersmith, Greater London, England

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The latest reports from users having issues in Hammersmith come from postal codes W6.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hammersmith, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hammersmith, Greater London, England 12/10/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hammersmith, Greater London, England

The most recent O2 outage reports came from the following cities: London, Enfield Town, Fulham, Hayes, Islington, Hackney, Hounslow, City of London, Surbiton, Croydon, Hammersmith, Wembley, Poplar, Richmond and City of Westminster.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomEnfield Town E-mail
United KingdomFulham Phone
United KingdomHayes Internet
United KingdomIslington Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hammersmith, England

Latest outage, problems and issue reports in Hammersmith and nearby locations:

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.

  • MariaPiaTissot Maria Pia Tissot (@MariaPiaTissot) reported from Camberwell, England

    @Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas

  • tjwmurphy Timothy Murphy (@tjwmurphy) reported from Paddington, England

    @virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.

  • Mcdoto_tony Tony McDonald (@Mcdoto_tony) reported from Camberwell, England

    @MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!

  • johnsw John Williams (@johnsw) reported from Hackney, England

    @O2 The problem is your site

  • PhilippaM78 Philippa-Ann May (@PhilippaM78) reported from Bromley, England

    @O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned

  • daktadre Dré (@daktadre) reported from Spelthorne District, England

    Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

  • Kineets Kineta Kelsall (@Kineets) reported from Camberwell, England

    @Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.

  • unknown_babez 🎃🖤TheBlackDahliaRose💀🥀🕸 (@unknown_babez) reported from Paddington, England

    @O2 a loyal customer of 11 years here 👋🏽 I am leaving your company because of many reasons.... one of them being you’ve outsourced your customer service to a new company which is quite honestly useless. Another being you do not value your customers. Bring on a new company 👊🏾

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @KateAlexa_ @O2 IT IS AWFUL

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work

  • julsbvby afia. (@julsbvby) reported from Paddington, England

    It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.

  • HaleAlexander Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

  • Stefan_baisden Delboybaisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE

  • joe_bignell Joe Bignell (@joe_bignell) reported from London, England

    @O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced

  • captnyesterday Bobby (@captnyesterday) reported from Woodford Green, England

    @O2 hey guys my phone is basically useless outside of a WiFi connection atm due to no signal. Would like to get this sorted asap

  • nettiewettie Annette 💜🏳️‍🌈 (@nettiewettie) reported from City of London, England

    @BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @JayTaylor_93 @O2 I literally get two bars everywhere. It’s so bad. Really disappointed

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • NIXON26 John Nixon (@NIXON26) reported

    @O2 Hi,why does your service status says you are investigating a problem with a mast in our area, then says everything ok.But calls still dropping, cut off and can’t hear people, then have to phone back.A lot of people on o2 experiencing this in our area.

  • _Damien_W The_Damien_Show_UK (@_Damien_W) reported

    @O2 I have messaged you with further detail but I absolutely stand by this post. I’m also relieved that I do not use your services and now will never be tempted to do so.

  • Tom13146090 Tom (@Tom13146090) reported

    @O2 I'm abroad and I've just got a £125 bill for 20mb of data when I accidentally turned off aeroplane mode. Who do I need to contact to either get this cancelled of make a complaint? Due to the above, I'm obviously unable to call...

  • DanHallas Dan Hallas (@DanHallas) reported

    @Yorksims @giffgaff @O2 Sadly as GiffGaff use the O2 Network, of which O2 and Vodafone 'share' masts. GiffGaff won't be able to repair a mast and will just continuously fob people off saying the 'network is busy', when in fact it's an infrastructure issue. Fix the mast issue and the network will be fine

  • imemzie Em (@imemzie) reported

    @O2 I don’t need your network guide. I just want to stop having to drop to my 3G whenever I’m out. I’m paying for 4g and live in a very populated town.

  • Jacobisit Jacob Richards (@Jacobisit) reported

    @ChadJones_LFC @O2 Worst*

  • HeartBiggy Biggy Heart (@HeartBiggy) reported

    @withanisa @O2 @withanisa There is a very good guy on IG that can fix your problem,one incredible hackers on IG and this is his WhatsApp line +1-559-697-4968 He has helped my Dad get back his account,so I'll advise you try him before it gets late or worst

  • Alu_Hunud Ala'addin (@Alu_Hunud) reported

    @withanisa @O2 I suggest you dm @Lytechcyber to fix your account now

  • imemzie Em (@imemzie) reported

    @O2 seriously o2 fix your god damn data coverage!!! It is getting worse and worse everyday and can’t even work properly in non peak hours when towns aren’t busy. Can’t even get decent coverage when I travel to different parts of the UK!! Your service has become a joke 🤬

  • chrisjenko Chris Jenkins (@chrisjenko) reported

    @O2 hey, I joined you guys about 6 weeks ago and migrated my number. I’ve registered the number with O2 wifi and yet the Underground wifi is still telling me that I’m not with O2. Are you able to help at all?