O2

O2 Outage Report in Hammersmith, Greater London, England

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The latest reports from users having issues in Hammersmith come from postal codes W6.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hammersmith, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hammersmith, Greater London, England 11/21/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hammersmith, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, City of Westminster, Southall, Merton, Ealing, Hayes, Hackney, Epsom, Barnet, Oxshott, Croydon, Uxbridge, Feltham and Southwark.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomCity of Westminster Internet
United KingdomSouthall Internet
United KingdomLondon Phone

Community Discussion

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O2 Issues Reports Near Hammersmith, England

Latest outage, problems and issue reports in Hammersmith and nearby locations:

  • budgie Lee 'Budgie' Barnett (@budgie) reported from Paddington, England

    @O2 Wasn’t a problem, as such. ‘Kit breaks’ is an ever present rule. Was mainly to let others know,, if they had problems and wondered what was going on.

  • s_reynolds808 Simon 'Whippet'.. (@s_reynolds808) reported from Kingston upon Thames, England

    Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

  • AkilAlakil عقيل العقيل (@AkilAlakil) reported from Poplar, England

    @O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.

  • KtHob Katie Hobden (@KtHob) reported from City of London, England

    Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical

  • aktyrrell Andy Tyrrell (@aktyrrell) reported from Walthamstow, England

    @harwood_steve @O2 @EE EE service is shit around Chingford guys I work with never get a service I'm o2 never had a problem. Probably the country you're in. Plus we always get upgraded at the o2 by the o2 Angel's.

  • davidchow David Chow 📶 (@davidchow) reported from Hammersmith, England

    @MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.

  • RalphVarcoe Ralph Varcoe (@RalphVarcoe) reported from Merton, England

    @O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Worse customer service @o2 I give up!

  • boogieloo Jodie De Vere (@boogieloo) reported from Southall, England

    @O2 I love @ O2 Customer Service

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.

  • Greekphotoguy Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    @LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!

  • RalphVarcoe Ralph Varcoe (@RalphVarcoe) reported from Merton, England

    @O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • NHSNewey David Newey (@NHSNewey) reported from Croydon, England

    @o2 why is your 4g signal and internet bandwidth so appalling in Croydon. Pass through the town centre particularly through East Croydon and you might as well having no signal at all!

  • oxymoron_tom Tom Bassett (@oxymoron_tom) reported from Wandsworth, England

    Is there a issue in the Earlsfield/Clapham Junction area, consistently been getting speeds of 0.01MB or no data at all @O2

  • Greekphotoguy Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    Dear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.

  • MissPaulaGreen Paula (@MissPaulaGreen) reported from Camden Town, England

    @O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

  • MikeBrownnutt Mike Brownnutt (@MikeBrownnutt) reported from Merton, England

    @O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉

  • jonnyrotton1989 Jon. (@jonnyrotton1989) reported from Islington, England

    Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MillieFiore 🌻🌻🌻😷💖 Millie Fiore 🌺🐄🕷️🌳 (@MillieFiore) reported

    @O2 Is something happening with the O2 service ? Constantly cuts out, every few seconds; then no service; now 3G. Happening more and more, recently. Almost a daily occurrence. Has O2 taken on more traffic than its infrastructure can handle ?

  • DrChrisBennett Chris Bennett (@DrChrisBennett) reported

    @EnglandRugby @SixNationsRugby @O2 So lets take one of the best young full backs around and put him at wing where he's going to be too slow, and put a guy who failed in his last attempt at FB back in. In the meantime lets not pick anybody with actual pace or footwork.

  • sam29663452 Sam Liverpool (@sam29663452) reported

    @O2 upgraded yesterday through your app. There was an option for ‘need more help’ with WhatsApp link. Now been told my upgrade cancelled but fraud team and my account compromised. Not even had a call from o2. Deeply concerning

  • cystitishelp Northern Girl (@cystitishelp) reported

    @O2 I’ve no idea, probably. That’s irrelevant tho. You can’t charge £43 for less than a minutes data without any warning or cap. It happened before I even got ur text informing me of the relevant charges for Mauritius. That’s just not how you treat a loyal and long-standing customer

  • DiabetesLadyUK Maureen Chadwick (@DiabetesLadyUK) reported

    Was with Vodafone for years changed over to @O2 trying to engage with customer services is a joke.

  • Airilight Airi Light (@Airilight) reported

    @O2 Need customer support and sent a DM. It's an urgent matter, and your phone agents aren't available at this hour. I hope that there is a response and a way to get this sorted now.

  • cystitishelp Northern Girl (@cystitishelp) reported

    @O2 If you don’t remove the charge I will look for another service provider

  • AndrewShurmer Andrew Shurmer (@AndrewShurmer) reported

    @EnglandRugby @SixNationsRugby @O2 I have a bad feeling about this...

  • smadasirhc Chris Adams (@smadasirhc) reported

    @O2 is 4G down?

  • laughwithkat Kathryn Spittle (@laughwithkat) reported

    @O2 I need some assistance please I am new customer that feels completely conned by both you and @virginmedia with the supposed fabulous volt deal which has increased in price by £5 in less than a month my account apparently isn’t active and I’m frustrated beyond belief #help!