O2 Outage Report in Hammersmith, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Hammersmith come from postal codes W6.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hammersmith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 05: Problems at O2
O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (29%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Hammersmith, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Ealing, Epsom, Hackney, Barnet, Oxshott, Croydon, Uxbridge, City of Westminster, Feltham, Southwark, Walton-on-Thames, Cobham and City of London.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hammersmith, England
Latest outage, problems and issue reports in Hammersmith and nearby locations:
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Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network
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James Miller
(@jameskibwe) reported
from
Stratford, England
@O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @justhangingint1 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Raru
(@raru1980) reported
from
Poplar, England
Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @aimeek1234 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
@O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down
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NEW YT VIDEO - LINK IN BIO🚨
(@zakariyaa_b) reported
from
Poplar, England
@O2 I’m not your customer but I am CERTAIN that this violates GDPR as well as the Data Protection laws
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logan
(@loganwicke) reported
from
Lambeth, England
@O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..
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MRS
(@TweetMRS) reported
from
Camberwell, England
“The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive
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Lukas DiSparrow
(@LukasDiSparrow) reported
from
Camberwell, England
I wanted to ask chat support at @O2 IS IT POSSIBLE TO UNLOCK MY OLD PHONE. The idiot spent 45 MINUTES just asking ME security questions. STOP WITH THIS UNGA BUNGA CUSTOMER SERVICES. 45 MINUTES of bullshit and not one answer WTF. ******* morons.
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Tom Quinn®
(@TomTheProducer1) reported
from
City of London, England
@FelicityHannah @O2 network capacity will quickly become the story of WFH and could spark the revolution
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Dré
(@daktadre) reported
from
Merton, England
@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@O2 please help me
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Paul McCaffrey
(@PaulMacca1976) reported
from
Islington, England
People be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service
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Owura kwame
(@Y_Dollars) reported
from
East Ham, England
I can't make or receive calls for the past one hour @O2 try and fix this asap!!!
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Fr Chris Phillips
(@phillipsc) reported
from
Camden Town, England
@O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.
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Jade Wheatley
(@JadeWheatley_) reported
from
Paddington, England
Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 I can’t make calls from my mobile even to 202 can costumer service call me please very urgent!!!!!!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Lipson
(@joelipo) reported
@AlexTG_ @O2 Mine’s down… oh yeah I’ve been cut off and ignored for days. I cannot call or log in. No service
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Chanelle
(@mrscollins2019) reported
@Char_Cole @O2 We had the same issue this evening. They checked it all and said the voucher was fine but was declined!
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Daniel Oxley
(@Dan_Oxl) reported
@O2 why is the #O2 data connection always so dreadful at large events? On the Long Walk in Windsor today O2 customers often have no data and sometimes even no signal, yet all the other providers seem to be coping perfectly. Happens at every large event I attend.
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Joseph Lipson
(@joelipo) reported
@O2 @_LiamSW @O2 48 hours without responce. How am I supposed to sort this issue? I can’t call
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Timothy Goodall
(@GoodallTimothy) reported
@BluishSanity @O2 It certainly does I’d think about taking them to trading standards or something has to be someone that can help.
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ジョナサン
(@Leica_streettog) reported
@VodafoneUK @VodafoneUKBiz the worst mobile supplier. Due to Queens death they've decided not to help customers as their helplines are closed! 2 days without internet faster then 3mbps. Will cancel contract I've had with Vodafone since 1987 & go to @O2 bet they help customer's.
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Mark 'Charlie' Magri-Overend
(@magrim123) reported
@O2 So...for the 3rd month, please sort out your systems and stop sending me threatening emails for an account that your support staff confirm is closed with no further actions required from me...please.
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Tel
(@sq909090) reported
@O2 Hi. I went in store to get a new sim as i lost my one. It’s been 24 hours and I still ain’t getting any service. Please can you help
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~Marc~
(@ItsSpeltWithAC) reported
@CannyAuldGyruum @O2 @ThreeUK I’m having to get mine replaced now, the Genius Bar were very helpful but utterly stumped by the problem.
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James Bogle
(@Jamesdb1984) reported
@O2 I have just come back from holiday and my mobile data won't connect even when I select this option, please can you fix this! I didn't use data roaming as I was able to access wi-fi throughout the trip.