O2 Outage Report in Hammersmith, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hammersmith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hammersmith, Greater London, England
The most recent O2 outage reports came from the following cities: Hackney, City of London, London, Harringay, Ealing, Newham, Tower Hamlets, City of Westminster, Waltham Forest, Thornton Heath, Esher, Kensington, Worcester Park, Southwark and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| City of London |
Internet | |
| Hackney |
Phone | |
| London |
Internet | |
| City of London |
Phone | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hammersmith, England
Latest outage, problems and issue reports in Hammersmith and nearby locations:
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.
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♥♥єmmα♥♥
(@EmmaSaidThis) reported
from
Camberwell, England
@O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?
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Darren Boyle
(@misterscoop) reported
from
Brentford, England
@O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.
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Mamta Milli Bhatt
(@BhattMilli) reported
from
Poplar, England
@O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 Pity you can’t provide consistent, reliable service in London
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Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
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Freddie Phillips (Amanda Benson)
(@cheesescientist) reported
from
Camden Town, England
@leonrestaurants @JamesJoelDann @O2 Not working for me either.
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☭ 卡里德 🇨🇳 ☭ خالد
(@Vagabond1107) reported
from
Hammersmith, England
@O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch
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☭ 卡里德 🇨🇳 ☭ خالد
(@Vagabond1107) reported
from
Hammersmith, England
@O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -
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julie virgo
(@julie_virgo1) reported
from
Croxley Green, England
@O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲
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princess knickers
(@princess_knicks) reported
from
Lambeth, England
@O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…
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Darren C
(@SLushCCool) reported
from
Croydon, England
@O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help
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Hawan DE SOUZA VICENTE
(@HawanDs) reported
from
Merton, England
@O2 is okay but when it comes to speak to customer services 😴
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david bryant
(@ladidalimey) reported
from
Richmond, England
@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
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Freddie Phillips (Amanda Benson)
(@cheesescientist) reported
from
Camden Town, England
@leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?
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Jose Suarez
(@SuarezFusters) reported
from
Ealing, England
@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.
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Matthew Blair
(@mblair35) reported
from
Kingston upon Thames, England
@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🥷🏾
(@ILoveMagnums) reported
@O2 Network so trash it wouldn’t load. Why am I paying good money for substandard service?
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Emma
(@MissE_Smith) reported
@O2 @z_mannequin It doesn’t help. I’ve had no reception in the same area since Sunday 30th and your website is telling me it won’t be back until 9th Feb. And no-one is available online to talk to. Please can you advise if our bills will be adjusted?
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Moe
(@moenuur) reported
@o2 really the worst phone service providers
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Zoe Daniels
(@ZoeDani76147877) reported
@O2 I’ve been a loyal customer for years but I’m disgusted by this. Ive been charged £170 for 1 call that I didn’t make! CS offered half the call cost back! I asked for complaints and was told I’d get a call within 24hrs I’m still waiting 5 Days later & no reply to my emails😡
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Z
(@z_mannequin) reported
@O2 Are there issues in the Altrincham area (Manchester)? I consistently get 1-2 bars with no data at all around broadheath area over the past week...
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Talia
(@TaliaCoren_) reported
@O2 My grandad has been a loyal O2 customer for years and he’s struggling with using 4G. When he’s on wifi he can browse and when he’s on 4G it doesn’t let him access the internet. No changes to his plan and he’s really stuck without internet. Please help
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M
(@AJM6340) reported
@O2 Hello there, please can you help with trouble logging into an O2 account (PAYG)? Can't reset password and after trying the forgotten password option (via a code sent by text) your website said the mobile number wasn't recognised.
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Kirsty Jones
(@Kirstyj89) reported
@O2 you’ve cancelled my SIM card without sending me a new one. I’m now without a working phone. No one is replying to my request for help on chat
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Altrincham HQ : Alex McCann - Social Media Trainer
(@altrinchamhq) reported
@z_mannequin @O2 Issues till the 9th Feb
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Mark Chaloner
(@MarkChaloner91) reported
@O2 terrible customer service. Spending over a thousand pounds a year on numerous phone contracts and you are not able to suspend any of the services you are paying for unless you are prepared to report your phone as stolen. Disgraceful treatment of your customers.