O2 Outage Report in Hammersmith, Greater London, England
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The latest reports from users having issues in Hammersmith come from postal codes W6.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hammersmith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hammersmith, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Poplar, Hackney, Muswell Hill, Bushey, Chingford, Southwark, Paddington, Thornton Heath, Barnet, Hounslow, City of London, Harringay and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Phone | |
| Poplar |
Phone | |
| London |
Wi-fi | |
| Hackney |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hammersmith, England
Latest outage, problems and issue reports in Hammersmith and nearby locations:
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Jon. 🇬🇧🏴🇮🇱🕎✡️
(@jonnyrotton1989) reported
from
City of London, England
@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting.
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sam fowler
(@samfowler) reported
from
Camberwell, England
@O2 why is signal so poor across east dulwich to Camberwell in south London. It isn’t that remote!
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Astro Gyal 💦
(@Astr0Isha) reported
from
Brentford, England
@O2 is down again ugh tell me something I don’t know
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Andrew
(@pitcombe) reported
from
Camberwell, England
The continuing saga of poor network in SE15. I don’t know how long this hasn’t been working @O2 last update was to fix by 4/10 Sorry a phone mast close to you isn't working This means you might experience problems making calls, using the internet, or sending/receiving emails.
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Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.
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Lyndall
(@LyndallAnn) reported
from
Hounslow, England
@O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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N I C K 🇿🇼
(@Nick_G6) reported
from
Hounslow, England
Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 signal is so poor these days
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Joseph Morrison
(@JosephMorrison0) reported
from
Kensington, England
No company has ever treated their clients so poorly as @o2. Discgrace. The absolute worst contract ever. Never has service anywhere! Sign with someone else.
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Alec
(@alechendry) reported
from
Camden Town, England
@fortheride @O2 Also, try taking your network selection off automatic, and switching to AT&T, I generally find them better - but results may vary depending on pairing agreements.
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Ashley
(@AshleyLlewellyn) reported
from
Barnet, England
I have before, but I keep getting told there is no issue with the mast. Or use WiFi, or get a new sim. I just want to be able to use my phone, thinking about ditching you guys and going to @O2 might get a signal and a betting offer on s phone.
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 Hi, it seems like everytime we lose just one bar of signal on 4g, we struggle to load the most basic apps/pages. This never used to be an issue but is becoming quite regular.
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Jon. 🇬🇧🏴🇮🇱🕎✡️
(@jonnyrotton1989) reported
from
City of London, England
@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting. #O2 #O2NetworkProblems
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ياسمين🌹
(@YasmeenLillahh) reported
from
Paddington, England
@_MParisss @O2 Trust me 3 is poor
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David Donnelly
(@gigsmad) reported
from
Camden Town, England
@O2 Went to shop to collect my phone, they were great at helping to flog cases, when I asked for help to set up, their WIFi is rubbish. I just spent a lot off money FFS!
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Send News!☝🏾🇧🇧 #StopTheCoup 🌹
(@smileyyearwood) reported
from
Harrow Weald, England
I've decided to hang onto my @HuaweiMobileUK P30 Pro until the next gen of 5g phones. Was going to take an @O2 deal but it only shows 4g and says you'll then need to take a new chip and contract for 5G not guaranteed you'll pay the same price. A lot of 1st adopters are screwed.
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Joseph Morrison
(@JosephMorrison0) reported
from
Hammersmith, England
@O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...
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Matilde Wittrup 👩🏼💻🏳️🌈😀
(@WittrupMatilde) reported
from
Lambeth, England
@O2 uses voice recognition on customer service to figure out what you need help with. Apparently it thinks “increase spend cap” means “fraud” 😂😂😂😂
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Ana Maria 🇨🇴
(@callmechinkyy__) reported
from
Islington, England
The worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Grove
(@MatthewGrove89) reported
Hey @O2, last week I tried to upgrade my phone to the iPhone 12 in blue in Westfield Stratford & the shop didn’t have the right one I was after. Fair enough. Today, the employee at White City seemed distracted, wasn’t really paying attention & wasn’t much help. I was told to call
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Matthew Grove
(@MatthewGrove89) reported
So firstly @O2, why is the customer service so bad? & why is it so hard to find somewhere with the iPhone 12 in blue? It shouldn’t be this hard to upgrade & tbh, I’m getting real fed up of the back & forth with no help! I’m not usually this grumpy but today was something else!😤
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ItsJamieIRL
(@ItsJamieIRL) reported
Hi @O2 I’ve heard masts in my local area are over subscribed & currently I’m getting very poor signal for the past few days & months at times. I’m paying for something I can’t use? Also heard there’s going to be no solution for a long time. How can this be resolved?
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Jenscrine
(@jenvalentine86) reported
@Oilyduck65 @O2 I’ve barely ever got signal although their network checkers said I did when I joined, only 2 months into new contract.
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Andy Pakula
(@apakula) reported
Have you been the victim of direct debit abuse? @O2 helped themselves to more than £5000 for a service I never used or knew I had 'signed up for'. What companies have had their greedy hands your direct debit pockets? #fraud #Greed
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Lucy
(@lucyolivia19) reported
@O2 my data hasn’t worked for months yet every time I complain, it just gets closed because I have ‘used data’. That’s only because I have it switched on trying to use it! Oh and the mast in my area has been broken since April so cannot use data there either.
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⚠️Skeleton O'Rourke⚠️
(@Ghoul_of_London) reported
@O2 Yes it's fine, I just use my phone for certain devices that are locked out of the network for security reasons. Thanks for acknowledging the issue. Perhaps update on here to general audience when you get an estimated fix date? Thank you.
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Lucy
(@lucyolivia19) reported
@O2 @O2 it’ll work randomly for about 5 minutes and then stops. If I manage to get data it’s often 3G or extremely slow. I’ve been contacting you about it since April.
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Bruce
(@Bravo_10_Bravo) reported
@O2 That’s great but in the meantime I’m paying for data I can’t access. Is it possible to end my contract early as you are unable to provide the service I’m paying for?
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Andy Pakula
(@apakula) reported
That was a bad bad move. Over 12 years, @O2 cheerfully siphoned more than £5000 from my account. When I discovered this recently and stopped the DD, they sent the £75.82 due to a collection agency (Lowell) who continue to hound me.