O2 Outage Report in Hammersmith, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hammersmith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Hammersmith, Greater London, England
The most recent O2 outage reports came from the following cities: London, New Southgate, Hackney, Fulham, Bromley, Leyton, Ealing, Southwark, Croydon, Acton, Bermondsey, Harrow, Enfield Town, Belsize Park and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| New Southgate |
Internet | |
| Hackney |
Internet | |
| Fulham |
Phone | |
| London |
Phone | |
| London |
Phone |
Community Discussion
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O2 Issues Reports Near Hammersmith, England
Latest outage, problems and issue reports in Hammersmith and nearby locations:
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Thinkbig26
(@Thinkbig261) reported
from
Stratford, England
@O2 I just want to let you know that im going to EE. Its not me its you, your just not what i want no more you don't offer me anything good for being loyal EE is just better. 💔 sorry not sorry p.s its a polite **** you if that wasn't clear but just in case **** YOU!
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Hannah Jones
(@hannahmjoness) reported
from
Camberwell, England
@O2 your 3G service in London is actually a joke
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
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Jane Slade
(@Retiremove) reported
from
Wandsworth, England
@O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.
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Lynsey White
(@LynseyWhite2) reported
from
Wandsworth, England
@O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 my phone doesn’t connect to the internet via 4G can you help me
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Hope Fashion Stylist
(@HopeVonJoel) reported
from
Wandsworth, England
@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
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Sophie Donnelly
(@sophiegdonnelly) reported
from
City of London, England
@O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢
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👊🏿 Tinashe 👊🏿
(@MetallicWood) reported
from
Bromley, England
@o2 your data coverage is atrocious, one would think you are still stuck in 2006 🙄 #data #o2 #coverage #shit #4gCrap
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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2 for flinching
(@2_4_Flinching) reported
from
Camden Town, England
@O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!
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Emma Egbers
(@EmmaEgbers) reported
from
Cobham, England
@O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately
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Arturo Avalos Torres
(@aavalostorres) reported
from
Stratford, England
@O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network
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Rebecca Pickering
(@Cronxgrl) reported
from
Camberwell, England
@O2 No if I type in WC1 it says there's a mast down
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Zara
(@zarascakes) reported
from
Croydon, England
@ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡
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Chloe Finlayson
(@chloefinlayson) reported
from
City of London, England
@naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Wandsworth, England
@SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei
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Neil Nutbeam
(@NeilNutbeam) reported
from
Hillingdon, England
@O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish
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Λυδια-Έλενα
(@LydiaElenaxo) reported
from
Tottenham, England
After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Lawrence
(@gincoffeeshoes) reported
@O2 I was told at 9.30am yesterday that the insurance team would contact me within 2 hours. Despite chasing, I’ve still had nothing. I have a phone I can’t use. This is dreadful customer service. Please can it be escalated?
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Amrit Sanghera
(@amritksanghera) reported
@O2 please could you explain why every time I have rang customer services today ( +44 344 809 0202 ) my call keeps being cut?
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Ian Ellington
(@borisbawbag) reported
@O2 Good morning. I have a recurring issue that you have fixed once - inability to download my bill. I have had 3 days on chat and they can't fix it only IT apparently. Just downloaded 4 business a/c bills with EE no problem
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Alexander Jones
(@Avjones143) reported
@O2 hi is myO2 down can't see any usage or billing info in app or on the website
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Hollie
(@HollieMidgley) reported
@O2 is the website and my o2 app down?
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Louise Hopton
(@louisewelsh160) reported
@O2 just spoke to the rudest person at 02 (was only trying to pay my bill!) if you ring & ‘Sheila’ answers....hang up, she’ll ruin your day!! 😠😠😠
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Jamil
(@fhdjam) reported
@O2 Really annoyed that the upgrade system went down yesterday, just when I was about to select a deal and it is now no longer available. Why offer deals when you can't provide the capability to complete transactions.
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Shana Hendry
(@Happyengland79) reported
Yet again @O2 data not working. Always seems to be a broken mast near me 🤬 I need my data for work so what compensation are u giving ur customers for such bad service on ur part! We pay & don't receive so what are we getting for all these disruptions?
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Sam Allen
(@k1aning) reported
@O2 Hiya, I've sent you a DM. I get the same message on both phone (data and wifi) and computer. I rarely use my data as signal is usually awful. Grateful if this could be sorted promptly
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Raff
(@WreckitRaff42) reported
@O2 is myo2 down? Trying to pay my phone bill but it's saying please try again later.