O2 Outage Report in Camberwell, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Camberwell, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Camberwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Camberwell, Greater London, England
The most recent O2 outage reports came from the following cities: City of London, Hammersmith, London, Poplar, Hackney, Muswell Hill, Bushey, Chingford, Southwark, Ilford, Paddington, Thornton Heath, Hounslow, Abbey Wood and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Total Blackout | |
| Hammersmith |
Internet | |
| London |
Phone | |
| Poplar |
Phone | |
| London |
Wi-fi | |
| Hackney |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Camberwell, England
Latest outage, problems and issue reports in Camberwell and nearby locations:
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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Daffy
(@iDaffySB) reported
from
Hackney, England
@O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!
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James Robey
(@jamesrobey1990) reported
from
Wandsworth, England
@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2
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Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
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Gianluigi PAGHI
(@Gigiryche) reported
from
Harrow Weald, England
Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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BEX
(@Bex_Stinson) reported
from
Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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Bev Muir
(@ellajack1) reported
from
Croydon, England
@O2 I cant get through to customer services and its urgent
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce
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RebeccaW40
(@RebeccaW40) reported
from
Epsom and Ewell District, England
@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
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Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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Steffie
(@steffiegc) reported
from
Eltham, England
@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.
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Daffy
(@iDaffySB) reported
from
Hackney, England
Dear @O2, I’m having problems paying my bill, please help..
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emmawebster
(@emmawebster) reported
from
Camberwell, England
@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Rees.Author of Hannah I am the storm.
(@HannahIamthest1) reported
@O2 O2 customer service should be renamed the Sales Prevention Team! Utterly useless. Take money from my son's bank for a sim card he never received then hang up when he tries to sort it. W ⚓ s.
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Robert Mason
(@mason_robert1) reported
@O2 Can't get anything from o2. Hours waiting on hold to speak to be hung up on instead speaking to someone. No service on phone or watch since setting up esim so can't even call anymore. Will be fighting way to local store to cancel at the weekend
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L Gill
(@LGill40037379) reported
@O2 definitely no regrets becoming a new customer with @O2 (you correctly detected the sarcasm) customer service is non existent. Being stuck in an endless loop & not being able to speak to anyone because they are 'too busy'. Gonna be exercising my right to cancel within 14 days
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Silvermango88
(@Silvermango881) reported
Would love for @O2 payment team to get trained on empathy. When I missed a payment cause of COVID and reduced pay they talk down to me, like I'm an scrounger. Sorry I'm a care assistant and we don't get paid much as it is.
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Haroon
(@mkhseven3) reported
@O2 worst technical and customer service experience ever. Why do you make things so difficult. Why is it so hard to just add a cap to my account
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Thingamyjig
(@Gingeroo21) reported
I have received fraudulent phone calls & text messages from @O2 yet nobody there is interested. I didn’t have roaming when I visited Spain & nobody was able to help. I want to leave O2, 1st call ended with fee being waived; cut off; 2nd said it couldn’t be. Appalling service.
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Sam
(@_swx95) reported
@O2 someone needs to help me immediately please because if I find myself charged for anything when I’ve been trying to contact you for three days I’m going to be fuming. Why does your customer service line keep going silent and ending the call on me?!
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CAM △
(@camangusmurray) reported
@O2 I really need to speak with someone over the phone about an issue with my contract. Every time I ring I get cut off and the online chat isn’t helpful at all. Do you have any advice?
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Duncan Butterfield
(@duncangreeneye) reported
@O2 Having trouble paying my phone bill.
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Kristal79
(@Kristal79UK) reported
@O2 ty it says is down? when will this be fixed?