O2 Outage Report in Kingston upon Thames, Greater London, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Kingston upon Thames, England

The most recent O2 outage reports came from the following cities: City of London, Kingston upon Thames, London, Hammersmith, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Croydon, Hackney, Kensington, Leatherhead, Southwark, and Woking.

City	Problem Type	Report Time
City of London	Phone	4 hours ago
Kingston upon Thames	Wi-fi	2 days ago
City of London	Internet	3 days ago
London	Wi-fi	4 days ago
London	Phone	4 days ago
Hammersmith	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Andrew Dourka-Laird (@LairdDourka) reported 7 minutes ago from London, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 16 minutes ago from Southall, England

  @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

• 
  White Lotus Customs (@wlcustoms) reported 17 minutes ago from Croydon, England

  I was going to hold off until the 23 series... But god damn you @SamsungUK that s22 ultra looks amazing... @O2 what's the deal on refresh as I'm rolling with the s21 ultra currently?

• 
  Josh (@JoshBates) reported 21 minutes ago from Paddington, England

  @O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.

• 
  Tony Crean (@tony1945) reported 22 minutes ago from Richmond, England

  @NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...

• 
  Ruth Holliday (@RuthHolliday13) reported 26 minutes ago from Hammersmith, England

  Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

• 
  Fatima Duerden 🇪🇺 (@FatimaDuerden) reported 26 minutes ago from Camberwell, England

  My 4G is down. Only Wifi working. @O2 is there a problem??

• 
  Andy Denial 📸 (@NorthernlyExpo) reported 32 minutes ago from Islington, England

  @O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 33 minutes ago from Ealing, England

  @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

• 
  Chris sweet (@poundland_thor) reported 39 minutes ago from Richmond, England

  It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

• 
  HeHymn ³⁰ (@brineferry) reported 39 minutes ago from Brentford, England

  @O2 are you broken

• 
  Jóse (@imjoseabreu) reported 40 minutes ago from Lambeth, England

  @O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!

• 
  Chris sweet (@poundland_thor) reported 45 minutes ago from Richmond, England

  @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

• 
  Martin 'Snazzy' Cox (@MartinCox0155) reported 45 minutes ago from Croydon, England

  @O2 Doing this means EVERY password has to be entered for everything. This is a REAL pain. I don't think you realise this. I did just logout and log back in. No change. Why is Seetickets no problem and Ticketmaster is a problem?

• 
  Aurélien (@aur_elien) reported 48 minutes ago from Hackney, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Craig Freeman (@craigdfreeman) reported 52 minutes ago from Redhill, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Bede Feltham 💙 (@bedefeltham) reported 56 minutes ago from Esher, England

  @O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx

• 
  Martin 'Snazzy' Cox (@MartinCox0155) reported 58 minutes ago from Croydon, England

  @O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.

• 
  Nicola Fish 💙 (@Nicolanoodle) reported 59 minutes ago from Richmond, England

  @O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.

• 
  Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported 60 minutes ago from Camden Town, England

  @O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Nesbitt (@LeftAtOrion) reported 4 minutes ago

  @O2 Hi, is there some sort of long term 4G issue going on?. I can barely scrape 3mbs anywhere I go if that, home, work, out and about. It's been this way for many weeks at least. My friends on EE & Vodafone both tested next to me just now, one 40mbs one 78 🤯. What's going on?

• 
  Wendy Frampton-Salte💙 (@wendyfram52) reported 5 minutes ago

  @O2 Zero signal since i arrived in Ireland yesterday. Any thoughts??

• 
  nmk (@nmk_London) reported 9 minutes ago

  @O2 first time trying to use customer support… not impressed at all!

• 
  Catherine Kavanagh (@KavanaghCk) reported 10 minutes ago

  Any o2 users in London with "not registered on network" issues overnight? Suddenly happened around 11pm Weds night. @O2 help appreciated pls & thanks

• 
  Adam (@AdamPrtn) reported 18 minutes ago

  @GroundedTech @O2 I mean yeah, I snapped at him and it resulted in him getting my full anger but damn, what a way to treat a customer.. Ah well, good riddance tbh.

• 
  Fiorella Wyn (@FiorellaWyn) reported 19 minutes ago

  @O2 Seriously i just need help changing my direct debit date, it really shouldn’t be this hard

• 
  Fiorella Wyn (@FiorellaWyn) reported 19 minutes ago

  @O2 Yeah but ive literally had to call you out multiple times on Twitter to get help. Contacting a service prvider really shouldn’t be this hard or stressful

• 
  David Ng (@davidng68) reported 20 minutes ago

  @O2 @O2 can anyone from the online team help? I don't understand why is it so difficult to obtain an invoice for an online purchase. Surely I'm not the only one asking....

• 
  Sharon shuttlewood (@Sharonshutt) reported 21 minutes ago

  @O2 please help , received invoice reminder for sim account I have never set up , used or received , can’t verify my account over the phone as haven’t received email verification o2 said they have sent me! Spoke to completely unhelpful Rehan at 02 who can’t help. 😩😩

• 
  Sam (@themanicflea) reported 22 minutes ago

  @O2 im having an issue with logging into my O2 account on my laptop, can you help keeps sending me a security number but i dont know where to enter it