O2 Outage Report in Kingston upon Thames, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Kingston upon Thames come from postal codes KT1 and KT2.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at O2
O2 is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (59%)
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Internet (24%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent O2 outage reports came from the following cities: Croydon, Islington, Bermondsey, Southwark, London, Ruislip, Tower Hamlets, Hackney, Redhill, Paddington, Woking, Belsize Park, Acton, Thornton Heath and Ealing.
City | Problem Type | Report Time |
---|---|---|
Croydon | Internet | |
Islington | Phone | |
Bermondsey | Internet | |
Southwark | Internet | |
London | Phone | |
London | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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John Till
(@JohnTillUK) reported
from
City of London, England
@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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AA Ron 🖤
(@Munden87) reported
from
Croydon, England
Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Whenever i got to Bournemouth im losing the signal on the beach straight away
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Your service doesnt work in Bournemouth lol
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Raf
(@Mr_Rafal) reported
from
Hackney, England
Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🐀🌻🌻🌻😷💖 Millie Fiore 🌺🐄🕷️🌳
(@MillieFiore) reported
@O2 Was down to 3G, again. Now buffering at 4G. It isn’t the building; it can work quickly: it just isn’t.
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Denise Robinson
(@denise_AOL) reported
@O2 as an O2 Business customer 4yrs+ was shocked to discover that you still can’t connect an Apple Watch with eSim “isn’t currently compatible with our Business Platforms”… How long is this going to take you to catch up with the competition?? #Vodafone sorted in 2020 @Apple
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Ismaeel
(@IsmaeelFarooqi) reported
@CoralBnes @O2 Try to return this colour if possible. It has bad feedback that the colour fades after a while. It’s a new colour and it hasn’t succeeded
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Neena Koshal
(@neenakoshal) reported
@O2 please can someone call me! Enough is enough! I can’t believe how incompetent o2 have been and I’ve had enough! And if this is how you treat your new customers it’s a definite no no for me
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RAYZ
(@justicefingers) reported
Just a few things I enjoy more than trying to go on the internet using @O2 mobile network. 1- Banging my head against a wall. 2- Stepping on Lego. 3- Toothache. 4- Listening to commercial radio. 5- Getting a paper cut. 6- Visiting the 02 shop where they just blame your device.
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Wendy
(@MrsE29) reported
@O2 You having a laugh! Been trying to get working service since I moved from vodaphone last February…worst thing I ever done.
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ਹਰਜ
(@Harjieeee) reported
@O2 Is the signal going to improve with a new phone? I think not!
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nutty bars
(@Nigel21604686) reported
@Butts1977 @O2 Phone custumer service
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Carol mcCallum
(@Downtonres) reported
@O2 Is your Customer Service completely understaffed? “Waiting up to an hour”? What a total joke and appalling service for vast fees
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𝙎𝙩𝙪
(@Sickpillow) reported
@O2 do you employ people to call customers from mobile numbers to speak about promotions then when i say not interested then they put the phone down? Or is it dodgy?