O2 outages and service status in Kingston upon Thames, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Kingston upon Thames, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (75%)
- Total Blackout (25%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Kingston upon Thames, England
The most recent O2 outage reports came from the following cities: Hammersmith, Hounslow, Richmond, Teddington, and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 8 days ago |
|
Hammersmith
|
Total Blackout | 14 days ago |
|
Hounslow
|
Internet | 16 days ago |
|
Hammersmith
|
Internet | 28 days ago |
|
Richmond
|
Total Blackout | 1 month ago |
|
Hounslow
|
Internet | 1 month ago |
Community Discussion
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O2 Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Sean Flatley (@Seanielondon) reported from Hounslow, England@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April
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Federica Parise (@cityposer) reported from Kensington, England@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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david bryant (@ladidalimey) reported from Richmond, England@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
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Steve Hodgson (@SteveHodgson1) reported from Merton, England@O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England@cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?
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Caz Young (@The_Caz) reported from Wandsworth, England@MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!
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Ben Marshall (@marshallb60) reported from Kingston upon Thames, England@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
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Joseph Sweeney (@JosephS65112253) reported from Wandsworth, England@O2 don’t use this company they are a rip off I went on holiday the resort I was staying had all there own data free, never turned my mobile data the whole, got a bill when I got. Told by customer service I should have told them I was going away what crap big brother
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Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England@o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email
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Sheena Watts (@Sheena81) reported from Kensington, England@MoneySavingExp Is this every network? @O2
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Dowsey (@fbateallthepies) reported from Wandsworth, England@O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service
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𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Darren Boyle (@misterscoop) reported from Brentford, England@O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.
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Alison Cameron🐟 (@allyc375) reported from Kensington, England@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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Federica Parise (@cityposer) reported from Brentford, England@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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David (@daveya90) reported from Wandsworth, England@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
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Vìncere. (@VictorJ1987) reported from Brentford, EnglandThanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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mary spillane (@spillanemary) reported from Wandsworth, England@O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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SussexGal 🏴🇮🇪🇬🇧 (@dino868) reportedHave you read the reviews on Play Store of your app @O2?! 🤔 Since the latest update, just like me, everyone seems to hate it and has the same problems I do - it's a Crap App now tbh!! Time to sort out the issues or delete it completely... like I have!! 👋 #o2 #App #phones
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John Till (@JohnTillUK) reported@McWhirterAlex @kieran_jsmith I had to leave @o2 after 29 years as the service had just deteriorated so badly. Didn’t want to leave but it just got to the point where it was regularly unusable on my travels. I’m now using a MVNO which uses EE and it’s just so much better for half the price too.
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alaw mot (@SimonTa44447286) reportedWhats point of having an app if it doesnt work @O2
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Kolade Idris (@Kolade_idris) reportedHello, please how can I unlock my @O2 Motorola W205. Locked by network
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LH_88 (@lloydoh17) reported@O2 @NotSoP3ng Signal is appalling these days as well.
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MUFC Chatter (@mufcchatter) reported@O2 This CCJ is preventing me from moving house. It should never have been put against me in the first place. If the bundled broadband package was cancelled then this should have included the SIM. I never used the SIM, never put it in a phone, never held it in my hands!
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тαѕнα|мєт мαє мυℓℓєя (@needymusiclover) reported@O2 The issue is that when you google the number it’s coming up as legitimate o2 insurance. The thing that made me suspicious was that insurance department wouldn’t call to tell me my sim was getting disconnected as there’s different departments.
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john rowan (@jokewapo) reportedSince @O2 and @virginmedia got together what shite show it is. O2 signal is terrible and Virgin WiFi has went from being brilliant to petty poor
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amanda mcglynn (@amandammcglynn) reported@O2 I have been trying for over 4 years to resolve 2 issues with you &i get no further than guy in the call centre . 1 Youve been charging me and my son for my son’s account for years but won’t admit it 2 You have me registered with a completely different acc& No charging me too
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sue evans (@untidysue) reported@O2 why can’t i suddenly receive texts from organisations. This problem only started this week. iPhone 13 been on o2 for years. It’s not my settings. Any ideas please?