O2 Outage Report in Kingston upon Thames, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Kingston upon Thames come from postal codes KT1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (52%)
-
Internet (30%)
-
Total Blackout (12%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent O2 outage reports came from the following cities: Hackney, Wandsworth, Southwark, Wallington, Kingston upon Thames, Camden Town, City of London, London, Harringay, Hammersmith, Croydon, Ealing, City of Westminster, Southall and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Wandsworth |
Phone | |
| Southwark |
Phone | |
| Wallington |
Internet | |
| Kingston upon Thames |
Phone | |
| Camden Town |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
-
des
(@des700) reported
from
Camberwell, England
Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.
-
Tom Mytton
(@TMytton90) reported
from
Wandsworth, England
@O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed
-
Richard Morris
(@richardmorrisuk) reported
from
Richmond, England
Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
-
Gill Barr💙
(@Gill_Barr) reported
from
Islington, England
@O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks
-
T é y 🌺💜
(@TeyLove_) reported
from
Islington, England
@O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????
-
Nick Shuttleworth
(@nickshuttle) reported
from
Ealing, England
@O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.
-
Vanessa
(@thatVanessa1) reported
from
Camberwell, England
@O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?
-
des
(@des700) reported
from
Camberwell, England
@O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help
-
Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
-
Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
Camberwell, England
@O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.
-
Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
-
Richard Lace
(@huggyheaven) reported
from
Wandsworth, England
@o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews
-
Sachin Kumar
(@sachink0201) reported
from
Brentford, England
@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
-
Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
-
Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
-
Liz Rose 💙
(@esrose2003) reported
from
Richmond, England
@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
-
Guy Dorrell 3.5% Europhile #PR #electoralpact 👊
(@guydorrell1) reported
from
Croydon, England
Hey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.
-
daisy
(@daishughes) reported
from
Kingston upon Thames, England
@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
-
LTH🇬🇧london
(@LTHlondon) reported
from
Camberwell, England
@SarahJa28484793 @O2 Not bad, I must say
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Scotty M
(@_scottym_) reported
I am a @virginmedia and @O2 customer. Can these companies tell me how I activate #VOLT ? My O2 account even says my address can’t get Virgin Media broadband?! It can. I have it.
-
Mr Wright
(@craggle_rocks) reported
@O2 Just noticed on the network page on o2 they know a problem with data at my local mast .so hopefully get sorted out soon ,thanks
-
🇮🇹 🇮🇹
(@Travel_Papi) reported
@O2 Yooo hurry up I need to cancel my order, it was supposed to be delivered today.
-
Maria d
(@mcdaid_maria) reported
@O2 help! Someone seems to have placed order with 02 using my details! How do I get this stopped
-
Sue
(@drinks_red_wine) reported
@O2 so lovely to have your covid sick cust service advisor cough down the phone at me. A great customer experience NOT. Then I have to call back to get a non coughing member of staff. Seriously unpleasant
-
Lpoolgaymer 👩🚀
(@lpoolgaymer) reported
@dalehay @O2 @giffgaff Mate O2 are ******* awful. I live in Liverpool city centre and have had shocking signal issues. Just left them and went to ee. May be more expensive but at least I can use my phone!
-
The Honey Badger
(@happy2rtU) reported
@Pandora_Banks_ @O2 O2 sucks ****
-
Mike Kerley
(@mikedangerk) reported
@O2 I've tried to report an issue with your network that impacts security, but your customer service rep didn't take it seriously, and told me there was nobody she could escalate it to. Also, do you guys do bug bounties?
-
Mr Flibbles
(@sokinwhat) reported
@O2 absolutely shocking customer service. I reported a suspected fraud as it was happening. I was told there was no fraud. The next day I rang back and confirmed that it was fraud. I’ve followed all of your instructions and still not being resolved.
-
Adrian J O Smith
(@AdrianJOSmith) reported
@MarkEvansO2 @O2 (5) So after failing to fulfil your offers and O2 failing to respond to my other tweets, we went to the store after being told to go there. They couldn’t help and put us back on the phone. Then the store kicked us out because they decided to close 30 mins early