O2

O2 Outage Report in Kingston upon Thames, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Kingston upon Thames, Greater London, England 05/04/2025 00:20

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent O2 outage reports came from the following cities: Croydon, Southwark, Hammersmith, London, Mitcham, Hampstead, Ealing, Hackney, Streatham, City of Westminster, Fulham, Tower Hamlets, Twickenham, Paddington and Acton.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon E-mail
United KingdomSouthwark Total Blackout
United KingdomCroydon Phone
United KingdomHammersmith Phone
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • Tjsam1000 Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @O2 thanks again for not letting me have any phone signal today so I can’t make or receive any calls and texts. Soon as my contracts up I think it will be time to find more reliable network. #o2

  • julsbvby afia. (@julsbvby) reported from Paddington, England

    It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.

  • YasmeenLillahh ياسمين🌹 (@YasmeenLillahh) reported from Paddington, England

    @_MParisss @O2 Trust me 3 is poor

  • Mcdoto_tony Tony McDonald (@Mcdoto_tony) reported from Camberwell, England

    @MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!

  • Kineets Kineta Kelsall (@Kineets) reported from Camberwell, England

    @Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • johnsw John Williams (@johnsw) reported from Hackney, England

    @O2 The problem is your site

  • nettiewettie Annette 💜🏳️‍🌈 (@nettiewettie) reported from City of London, England

    @BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.

  • tjwmurphy Timothy Murphy (@tjwmurphy) reported from Paddington, England

    @virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.

  • MariaPiaTissot Maria Pia Tissot (@MariaPiaTissot) reported from Camberwell, England

    @Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned

  • FableandKing Fable&King Clothing (@FableandKing) reported from Croydon, England

    @O2 Hi, it seems like everytime we lose just one bar of signal on 4g, we struggle to load the most basic apps/pages. This never used to be an issue but is becoming quite regular.

  • unknown_babez 🎃🖤TheBlackDahliaRose💀🥀🕸 (@unknown_babez) reported from Paddington, England

    @O2 a loyal customer of 11 years here 👋🏽 I am leaving your company because of many reasons.... one of them being you’ve outsourced your customer service to a new company which is quite honestly useless. Another being you do not value your customers. Bring on a new company 👊🏾

  • daktadre Dré (@daktadre) reported from Spelthorne District, England

    Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.

  • pitcombe Andrew (@pitcombe) reported from Camberwell, England

    The continuing saga of poor network in SE15. I don’t know how long this hasn’t been working @O2 last update was to fix by 4/10 Sorry a phone mast close to you isn't working This means you might experience problems making calls, using the internet, or sending/receiving emails.

  • joe_bignell Joe Bignell (@joe_bignell) reported from London, England

    @O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced

  • HaleAlexander Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

  • Stefan_baisden Delboybaisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lisa_burford Lisa Burford (@lisa_burford) reported

    @O2 hi can someone help me with my mums phone she has no service ?

  • FPL_Jummers FPL_Jummers (@FPL_Jummers) reported

    @O2 placed a click and collect order on the 10th March as it said we could collect same day, still nothing despite numerous chasing. I was assured the latest it would be available is today but again nothing. 🤦 it wouldn’t be too bad but the current phone is no longer working

  • _DanWest Dan (@_DanWest) reported

    @O2 hello the last month I’ve been having issues sending sms messages from home. They just keep failing. Coverage map says full 4g calling but we don’t even get that outside let alone inside and now I can’t even send an sms. The online form to report issues keeps coming up error.

  • tmw1000 Tina Walsh (@tmw1000) reported

    @O2 It's not working again.

  • m4wds1 joe mawdsley (@m4wds1) reported

    @O2 Yes they have mentioned an O2 sim I never requested and did not need I Was told it was free so was just going to ignore it only to find out I am now being charged £10 but O2 won't speak to me as I cannot pass security as I have never set it up I have 2 other O2 phones

  • MathThyMod Terry Allen (he/him)🇪🇺 (@MathThyMod) reported

    @AdamRutherford @O2 I left @O2 because of customer service.

  • sibbo1980 justin sibbons (@sibbo1980) reported

    @O2 I've sent you guys an DM, could you have a look and help please. Your customer service is nortirosly slow in responding to emails and this seems to be the only function to talk.

  • wayne386 Wayne R[]berts 👌 (@wayne386) reported

    @O2 Honestly no, for a couple of reasons 1) o2 signal near me is shocking at home 2) I’ve always found your data speeds to be err slow at best. So I’m not gonnna commit to pay monthly just for a proof of concept. Thanks anyway

  • SarahByers15 Sarah Byers (@SarahByers15) reported

    @AdamRutherford @O2 I'm getting hung up on more and more by customer service lines, feel like it's the go-to move when they don't want to deal with you.

  • mellowmark Mark (@mellowmark) reported

    @AdamRutherford @O2 Ordered a brand new phone from them, it arrived damaged. They refused to supply a new one implying I caused the damage. Couple of years later spent half an hour trying to get same phone unlocked from 02 which they said would happen within a few days. It didn't. Took phone with