O2 Outage Report in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

O2 signals over the past 24 hours, with local activity from Thornton Heath, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Thornton Heath, England and nearby areas
• Service-wide baseline

Live Outage Map Near Thornton Heath, England

The most recent O2 outage reports came from the following cities: London, Hackney, Hammersmith, and Dagenham.

City	Problem Type	Report Time
London	E-mail	3 hours ago
London	Phone	1 day ago
London	Total Blackout	2 days ago
London	Phone	5 days ago
London	Total Blackout	5 days ago
London	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  White Lotus Customs (@wlcustoms) reported 0 seconds ago from Croydon, England

  I was going to hold off until the 23 series... But god damn you @SamsungUK that s22 ultra looks amazing... @O2 what's the deal on refresh as I'm rolling with the s21 ultra currently?

• 
  Zenwork (@Zenwork21) reported 2 minutes ago from Blackheath, England

  @O2 connectivity and signal in Canary Wharf is awful as usual #o2

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 3 minutes ago from Ealing, England

  @o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email

• 
  Chris sweet (@poundland_thor) reported 9 minutes ago from Richmond, England

  @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

• 
  Federica Parise (@cityposer) reported 11 minutes ago from Brentford, England

  @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 11 minutes ago from Southall, England

  @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

• 
  Shasa Colson (@THE_COLSON) reported 25 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Kay Bak (@kaybaka) reported 25 minutes ago from Camberwell, England

  @virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!

• 
  Rob Harvey (@ROBRV) reported 35 minutes ago from Ilford, England

  @O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help

• 
  Jason MacKenzie (@jasonmackenzie) reported 37 minutes ago from Merton, England

  @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

• 
  Sally Gilchrist (@SallyGilchrist1) reported 37 minutes ago from Wandsworth, England

  @O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?

• 
  Robert Balaam (@RobertBalaam) reported 39 minutes ago from Southall, England

  @O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩

• 
  Bede Feltham 💙 (@bedefeltham) reported 43 minutes ago from Esher, England

  @O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx

• 
  Joseph Sweeney (@JosephS65112253) reported 45 minutes ago from Sutton, England

  @O2 I went on hoilday to resort never turned on my data , only to come home to a bill for data, contacted O2 tobe told I should let them no if you I go on holiday I need to let no , what crap really unhappy do use O2 please people don’t use this company

• 
  Sheena Watts (@Sheena81) reported 46 minutes ago from Kensington, England

  @MoneySavingExp Is this every network? @O2

• 
  Leyton Wylde (@Wildster180774) reported 49 minutes ago from Erith, England

  @dhl e-commerce is the worst company I've ever had to deal with. The customer support just blatantly lie. @o2 your no better. Resulting in me cancelling my contract and going elsewhere after so many years. What a joke.🤬

• 
  Chris sweet (@poundland_thor) reported 50 minutes ago from Richmond, England

  It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

• 
  Fr Chris Phillips SSC (@phillipsc) reported 52 minutes ago from Brentford, England

  Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

• 
  Jóse (@imjoseabreu) reported 52 minutes ago from Lambeth, England

  @O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!

• 
  julie atkin (@atkin_julie) reported 54 minutes ago from Islington, England

  O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ★ lauren ★ met yves!!! ★ 🍉 (@sapphicsforchuu) reported 1 minute ago

  o2 please fix o2 priority presales for the love of god I cannot count on one hand anymore how many times I’ve gotten to the front of the queue for there to be no presale and it just takes me to the event listing and it just happened again with adéla FIX IT @O2

• 
  Chris (@houghtonc79) reported 4 minutes ago

  @O2 No issues, just 💩 service. 5g is no faster than 4g was where I live.

• 
  neni♡ 🌷 (@agb_ayline) reported 17 minutes ago

  How I wish what happened yesterday had never happened. My arm hurts so much, even though I’m so happy to see Ariana; my back hurts, my feet hurt, my whole body hurts because of the sick people who did this to me. My wrist hurts a lot. 💔 Just thinking about it makes me cry @O2 I hope you can read my email.

• 
  Laraine Kempster (@londonlaraine) reported 20 minutes ago

  Beyond Disgusting and Disgraceful cus service. 3 days trying to sort out SIM NOT PROVISIONED.Just spent £17 on Landline and guess what? We'll call you within 3 days. If you're thinking of coming over to o2. Just DON'T @O2

• 
  @JUS DEE (@JUSDEE5) reported 22 minutes ago

  @_Greazemoden @O2 Looool I moved from Three to O2 about 10 years ago. Recently the network has been on some joke ting. I thought O2 was the best outta all of dem. KMT

• 
  Ste Nugent (@SteNug10) reported 23 minutes ago

  @O2 I have never been with another provider but your lack of signal and data is criminal. For what i pay monthly i shoukd expect a service....shocking

• 
  John Till (@JohnTillUK) reported 25 minutes ago

  @sackedseafarer @O2 But I keep getting errors “Too many page redirects occurred” whether I use the app or website. I then tried to submit a complaint online and guess what, that throws an error too! So raised it via X DM and given a complaint ref and assured I’d be contacted via my preferred channel

• 
  Nick Beddows (@NickBeddows1) reported 25 minutes ago

  Shout out to Nada in @O2 Brighton. Super customer service

• 
  Max Kansas (@KansasMax) reported 25 minutes ago

  @O2 unbelievable that I cannot get help blocking my SIM after my phone was stolen. Please help me sort this out

• 
  Matt Roberts (@mattieroberts94) reported 29 minutes ago

  Hey @O2, what’s up with phone and 5G signal lately? Can’t make a phone call without sounding like a darlek, keeps cutting off when talking and nothing loads on the internet despite saying 5G and showing full signal?

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