O2 outages and service status in Thornton Heath, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Thornton Heath, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornton Heath, England
The most recent O2 outage reports came from the following cities: City of Westminster, and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Wi-fi | 26 days ago |
|
Croydon
|
Internet | 1 month ago |
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Croydon
|
Internet | 1 month ago |
|
City of Westminster
|
Internet | 2 months ago |
|
City of Westminster
|
TV | 3 months ago |
|
Wandsworth
|
Internet | 3 months ago |
Community Discussion
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O2 Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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iyren (@Silverlink_) reported from Croydon, England@O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again
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Guy Dorrell 3.5% Europhile #PR #electoralpact 👊 (@guydorrell1) reported from Croydon, EnglandHey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊
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Dowsey 🏆 CHAMP19NS 🏆 (@fbateallthepies) reported from Camberwell, England@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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Lou93x⚒️ (@louwhu16) reported from Worcester Park, England@O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.
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Caz Young (@The_Caz) reported from Wandsworth, England@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Dave McGuane (@DaveMcGuane) reported from Croydon, England@O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...
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AA Ron 🖤 (@Munden87) reported from Croydon, EnglandAnyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
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♥♥єmmα♥♥ (@EmmaSaidThis) reported from Camberwell, England@O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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Joseph Sweeney (@JosephS65112253) reported from Sutton, England@O2 I went on hoilday to resort never turned on my data , only to come home to a bill for data, contacted O2 tobe told I should let them no if you I go on holiday I need to let no , what crap really unhappy do use O2 please people don’t use this company
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Gavin 🇺🇦 (@Gavlar321) reported from Wandsworth, England@ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England@O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.
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Sally Gilchrist (@SallyGilchrist1) reported from Wandsworth, England@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
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David (@daveya90) reported from Wandsworth, England@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
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Shane Pender (@silverback1809) reported from Bromley, England@O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!
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keith watson ⚫️ (@kw1330) reported from Camberwell, England@O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown
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Tom Samuel (@Tjsam1000) reported from Whyteleafe, England@O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2
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MSYENHA (@MSYENHA) reported from Wandsworth, England@O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!
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Daniel Smith (@Scampboi) reported from Croydon, England@O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline McDonnell (@sweetiepiecaz) reported@O2 this is why I left o2. My partner has a business and his customers are saying they can't get through to him. It has been over a week. The £10 refund is not enough. Can you just fix the mast please?
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Alwyn Williams (@AlwynLFC) reported@angelazhay @EnglandRugby @O2 Obviously still not 100% fit but you never know with borewick
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DavidDunninguk (@daviddunninguk) reported@andycomfort @O2 It’s now an open secret that they are struggling to provide a service. Now totally useless on trains
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Owen (@owencb) reported@O2 No. It's a genuine question that needs publicity. Your network isn't good enough. Who do I need to raise this with?
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Why_So_Serioz? (@why_so_serioz) reported@EnglandRugby @O2 Every director of England Rugby Union needs to be sacked. Firing the most successful coach of recent generations. Keeping the current worst one. Culture always comes from the top and English rugby is in shambles.
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Coach A (@PlayerLabCoach) reported@O2 signal used to be top tier! Since teaming up with @Virgin it’s probably time to leave. It’s awful!
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Sarah O'connor (@sarahcarter15) reportedHi @O2 any idea when the mast will be fixed in Herne bay so we can get some signal? I haven’t been able to make calls at home for weeks now but you still expect us to pay our full phone bill. Thanks
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Mick Johnson (@kaznyemh) reported@dbcxptures O2 gone really poor, I’m in Cornwall no reception in most places, avoid @O2
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Steve Winterburn ❤️ 💛 (@SWinterburn) reported@EnglandRugby @O2 Dear Steve Borewick, JVP is not an international 9, he is far too slow and indecisive, Mitchell is far far quicker and better. Thank you for your attention in this matter.
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Eddy Crowe (@EddyCrowe) reported@DelBoy80s @EnglandRugby @O2 LEAVE JVP alone have someone else to have a go at it’s boring now what’s JVP done to you he’s better than slow spencer