O2 outages and service status in Thornton Heath, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Thornton Heath, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornton Heath, England
The most recent O2 outage reports came from the following cities: City of Westminster, and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Wi-fi | 1 month ago |
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Croydon
|
Internet | 1 month ago |
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Croydon
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Internet | 2 months ago |
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City of Westminster
|
Internet | 3 months ago |
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City of Westminster
|
TV | 3 months ago |
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Wandsworth
|
Internet | 3 months ago |
Community Discussion
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O2 Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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David T Kinnear (@dkinnear) reported from Camberwell, England@O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍
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Olly Groome (@ollygroome) reported from Bromley, England@sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄
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bambam (@mustafayadigg) reported from Croydon, England@O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now
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iyren (@Silverlink_) reported from Croydon, England@O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again
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Bev Muir (@ellajack1) reported from Croydon, England@O2 I cant get through to customer services and its urgent
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Maria Pia Tissot (@MariaPiaTissot) reported from Camberwell, England@Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown
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Lou93x⚒️ (@louwhu16) reported from Worcester Park, England@O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.
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⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, EnglandGood morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄
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Tommy Pickles (@DJTommyPickles) reported from Camberwell, England@O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!
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Rhonda (@RhondyPondy) reported from Eltham, EnglandGetting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬
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Philippa-Ann May (@PhilippaM78) reported from Bromley, England@O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!
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Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England@O2 truly the worst customer service I’ve experienced in a long while
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david (@david52987296) reported from Victoria, England@O2 my O2 sim has not allowed me to dial international numbers for 3 weeks. Your customer service reps are failing to help. I need this for work. HELP!
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Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England@O2 is okay but when it comes to speak to customer services 😴
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✈️ B (@_beckid) reported from Croydon, England@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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Dimitthri Lochana Vithanage (@sparkyDLVXO) reported from Banstead, England@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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White Lotus Customs (@wlcustoms) reported from Croydon, EnglandI was going to hold off until the 23 series... But god damn you @SamsungUK that s22 ultra looks amazing... @O2 what's the deal on refresh as I'm rolling with the s21 ultra currently?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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uni drop-out✨ (@_unidropout) reported@O2 I’ve tried everything that your website recommends on every occasion that I have no service… however I shouldn’t have to The service should work 99% of the time and it doesn’t. My contract is up in less than a month so I’ll be likely finding something new!
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Paul Blackledge (@Paul_Blackledge) reported@kokeshimum @O2 I always used to find it amazing that I would get full signal in the desert, miles from the nearest person in Kuwait, yet come home to the U.K. and some very populated places still have zero signal. Crazy planning restrictions stunting growth on masts I would imagine.
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G E O R G E (@georgieboyg) reportedIf anyone lost a camcorder Friday at #TruckFestival during the Maccabees then I found it and handed it to lost property at the festival. I know memories are important so hope you get it back. Maccabees you were incredible 🙏🏻 @themaccabees @TruckFestival & @O2 network was awful
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XRP-No1 (@no1_xrp) reported@kokeshimum @O2 The question is why have you stuck with them 15 years if the service is so bad?
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ᜑᜐᜒᜈᜒᜇ᜔ ᜐᜒᜌᜊᜓᜃ᜔ (@DiscerningDon) reported@imlucky138 Wtf im not Mexican, this is the second time lol @O2
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Tony Brugnoli (@Bruggers100) reported@kokeshimum @O2 Vodafone just as bad down south, dead spots in and around my hometown, can’t get a phone signal at all at my son’s school. The companies will not invest in infrastructure. You can get a better signal in the Lake District because the infrastructure supports emergencies!
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Gareth (@StockwoodCap) reported@kokeshimum @O2 Stuck for 2 hours on the M2 yesterday without moving. I was in a signal black spot so I could barely make a call and had no data… This was on the M2 in Kent. It’s hardly the middle of nowhere.
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John Till (@JohnTillUK) reported@_unidropout @O2 I managed to cancel my contract with over a year to go for this very reason - just be persistent and eventually they’ll offer you the option to walk away without penalty as the only viable option.
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uni drop-out✨ (@_unidropout) reportedDoes anyone else have literally no service on @O2 absolutely ******* everywhere in the uk or is that just me? Sick to ******* death of paying £60 for a phone contract and never being able to use my bloody phone
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Stevie Franks (@Stevie5tapes) reported@kokeshimum @O2 I am with O2, I work in Huddersfield, signal generally ok. O2 customer service is however very bad.