O2 outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent O2 outage reports came from the following cities: City of Westminster, Wandsworth, Mitcham, Croydon, Lewisham, and Bromley.

City	Problem Type	Report Time
City of Westminster	Internet	9 hours ago
City of Westminster	TV	3 days ago
Wandsworth	Internet	10 days ago
Mitcham	Internet	17 days ago
Croydon	Wi-fi	19 days ago
Lewisham	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  david (@david52987296) reported 9 minutes ago from Victoria, England

  @O2 my O2 sim has not allowed me to dial international numbers for 3 weeks. Your customer service reps are failing to help. I need this for work. HELP!

• 
  Jason MacKenzie (@jasonmackenzie) reported 9 minutes ago from Merton, England

  @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

• 
  des (@des700) reported 11 minutes ago from Camberwell, England

  Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.

• 
  Phil Learney (@PhilLearney) reported 12 minutes ago from Bromley, England

  Refreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄

• 
  Caz Young (@The_Caz) reported 16 minutes ago from Wandsworth, England

  Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?

• 
  Tommy Pickles (@DJTommyPickles) reported 16 minutes ago from Camberwell, England

  @O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!

• 
  Hawan DE SOUZA VICENTE (@HawanDs) reported 19 minutes ago from Merton, England

  @O2 is okay but when it comes to speak to customer services 😴

• 
  Steffie (@steffiegc) reported 21 minutes ago from Eltham, England

  @O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.

• 
  Lucy K-T (@KnellTaylor) reported 22 minutes ago from Croydon, England

  Sometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷

• 
  Jackie Frost 🤍 (@Jackie_flash) reported 27 minutes ago from Lambeth, England

  Hi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular

• 
  ⚜GOONERLOVER69⚜ (@Goonerlover69) reported 32 minutes ago from Croydon, England

  Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄

• 
  Kay Bak (@kaybaka) reported 35 minutes ago from Camberwell, England

  @O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.

• 
  Kineta Kelsall (@Kineets) reported 38 minutes ago from Camberwell, England

  @Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.

• 
  AA Ron 🖤 (@Munden87) reported 42 minutes ago from Croydon, England

  Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data

• 
  B o b M a s s i e (@bobmassie01) reported 44 minutes ago from Worcester Park, England

  @O2 Disney+ £2 off offer not working

• 
  David (@daveya90) reported 45 minutes ago from Wandsworth, England

  @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

• 
  princess knickers (@princess_knicks) reported 48 minutes ago from Lambeth, England

  @O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…

• 
  Caz Young (@The_Caz) reported 53 minutes ago from Wandsworth, England

  @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

• 
  Olly Groome (@ollygroome) reported 54 minutes ago from Bromley, England

  @sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄

• 
  Tom Mytton (@TMytton90) reported 58 minutes ago from Wandsworth, England

  @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nathan Harrison (@nathan1harrison) reported 8 minutes ago

  @O2 been with for years and this past few weeks your single has been awful, can’t access apps that I need to park, charge the car, really isn’t great service, you say you have teamed up with starlink, honestly you whole system is terrible, think I might be moving providers

• 
  gracie🌻 (@ntltcgracie) reported 10 minutes ago

  @KeiraBird8 @O2 no! still not in, i had a few problems with ariana and having to queue to get onto the app but not whilst the waiting room was open!!

• 
  Daniel Brady (@danielbrady82) reported 11 minutes ago

  Really need to commit to leaving @O2 when my contract expires. Those Artemis astronauts had better signal than what I seem to get. 4 bars, 5G and **** all. We pay more and more, but get less and less.

• 
  Nathan Jarvis (@NathanJarvisMD) reported 15 minutes ago

  @o2 can you please explain why O2 coverage is pretty much awful anywhere you go? You claim it’s good, but often there’s no internet access and phone signal is intermittent. Search on here to see so many people saying the same. Been the same for well over a year

• 
  elle ౨ৎ 🪿🐈‍⬛ barb azure’s ceo (@tayciebaird) reported 15 minutes ago

  @AXS_UK @o2 please help i cant buy accessible tickets whatsoever

• 
  Sheilagh O'Gorman (@o_sheilagh) reported 21 minutes ago

  @arokorol @O2 I would cancel your contract when you get back to UK. Choose another provider.

• 
  Gary Spedding (@GarySpedding) reported 23 minutes ago

  @arokorol @O2 One of two possibilities: Your phone connected to an errant signal from a Palestinian mobile tower in the West Bank. You are lying and were not actually in Ben Gurion Airport when you got this text but actually travelling in Jerusalem or to an illegal settlement in West Bank.

• 
  Kieren Bushnell (@kbushnell1975) reported 23 minutes ago

  @O2 You utterly useless clowns. There is no option to send a messag via private message, as surely anyone in your shoddy organisation should know. You are an utter disgrace and if this is the way you treat customers of 20 years plus, you are very much going down in my esteem.

• 
  @HumanPings (@HumanPings) reported 24 minutes ago

  @Virgin + @O2 never seen a worst couple! bye then

• 
  Mr E Man (@MisterEMan42) reported 26 minutes ago

  @AmericaGirl0611 @arokorol @O2 Paedophone network? Sounds very Israeli