O2 outages and service status in Thornton Heath, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Thornton Heath, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornton Heath, England
The most recent O2 outage reports came from the following cities: City of Westminster, and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Wi-fi | 1 month ago |
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Croydon
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Internet | 1 month ago |
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Croydon
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Internet | 2 months ago |
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City of Westminster
|
Internet | 3 months ago |
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City of Westminster
|
TV | 3 months ago |
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Wandsworth
|
Internet | 3 months ago |
Community Discussion
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O2 Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Shasa Colson (@THE_COLSON) reported from Merton, England@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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Nickle Arse (@Brunts1980) reported from Camberwell, EnglandThought @ThreeUK were bad but @o2 may have to be even worse...
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White Lotus Customs (@wlcustoms) reported from Croydon, EnglandI was going to hold off until the 23 series... But god damn you @SamsungUK that s22 ultra looks amazing... @O2 what's the deal on refresh as I'm rolling with the s21 ultra currently?
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Richard Lace (@huggyheaven) reported from Wandsworth, England@o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews
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B o b M a s s i e (@bobmassie01) reported from Worcester Park, England@O2 Disney+ £2 off offer not working
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Tom Samuel (@Tjsam1000) reported from Whyteleafe, England@O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2
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Fatima Duerden 🇪🇺 (@FatimaDuerden) reported from Camberwell, EnglandMy 4G is down. Only Wifi working. @O2 is there a problem??
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Tom Samuel (@Tjsam1000) reported from Whyteleafe, England@O2 after this year I will be leaving you after 15 years. Absolute disgrace yet again no signal and will take a week to fix. Not good enough. Time now to look for a decent phone provider that works all the time. #o2
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Philippa-Ann May (@PhilippaM78) reported from Bromley, England@O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!
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Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England@O2 is okay but when it comes to speak to customer services 😴
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Robert Balaam (@RobertBalaam) reported from Wandsworth, England.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Phil Learney (@PhilLearney) reported from Bromley, England@O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄
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Chris Gledhill (@cgledhill) reported from Whyteleafe, England@AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi
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Phil Learney (@PhilLearney) reported from Bromley, EnglandRefreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄
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Gavin 🇺🇦 (@Gavlar321) reported from Wandsworth, England@ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him
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Pasha (@Mr_ISC) reported from Wandsworth, EnglandSerious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
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Daphne & Jake (@madamdaphne) reported from Camberwell, EnglandHello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network
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Shane Pender (@silverback1809) reported from Bromley, England@O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!
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Judith Hall (@judithhall67) reported from Bromley, England@O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Deano... (@Frugal_ways) reported@benjaminlfc @O2 @virginmedia It's always the private browser software they fail on. Always states, "Access denied to this page" yet the options button asks me if, "I want to log out?" Funny that...
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Helen Mitchell (@Hellie1980) reportedO2 serious issue…utter mess caused by @O2 has been escalated to complaints and copied to CEO yet all in getting is told to go back to customer care/retentions, which they say is incorrect, via multiple copy and paste AI emails which ignore everything in saying! Help!
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Ran (@mister___ran) reportedWhat an absolute **** show it is at @O2! The customer service is appalling, simply rude & not helpful in any way, shape or form. @O2 , you need to have a word with Archana, rude **** (NC358582122)
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Zero (@zeero_cs) reportedneed help with my account because your service is bad @O2
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ALADDIN_1978 (@ALADDIN_1978) reported@O2 Problem fixed 7:30 pm , problem identified 7 pm . Everything is ok.
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C Kelly (@WriterCkelly) reported@O2 I have an existing contract with you.I want to purchase a phone for an O2 SIM given to me by an O2 store.Your online system will not take my payment (funds are there, authorised in app).Your customer service can't find the phone I've picked.noone can take my money apparently
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Skimo (@SkimoBeats) reported@O2 I struggle to accept that you don't know about this issue already. It's been over a week now. I moved to O2 from 3, because I thought your service was better. I'm quickly finding out, sadly, it's no different.
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Al. 🐝🚒🏴 (@technical2626) reported@O2 a freeing of mine was sold a phone from your shop in bury a few mths ago but has had problems with it time and time again eventually going bk to o2 in Trafford centre to have it looked at only to find there is no record of this phone anywhere in records . Police investig
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Rolling with the 757s (@Skinnymanpfc) reported@tescomobile @O2 your general network coverage is terrible. Moved from Vodafone 2 months ago due to reviews about your coverage, but it’s worse than Vodafone’s.
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Mark Bloomfield (@ExNHSorthopod) reported@O2 Your agent just tried to tell me that RECEIVING International Call (I.e. from outside UK) whilst in UK (I.e. NOT roaming) on my O2 registered mobile (UK domestic customer) is chargeable. What?! No, should NOT need any ‘bolt on’! Charging me as described above is ILLEGAL!