O2

O2 Outage Report in Thornton Heath, Greater London, England

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The latest reports from users having issues in Thornton Heath come from postal codes CR7.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thornton Heath, Greater London, England 03/13/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent O2 outage reports came from the following cities: London, City of London, Hammersmith, Poplar, Hackney, Leatherhead, Southwark, Ilford, Paddington, Thornton Heath, Hounslow, Abbey Wood, Ealing, Newham and Tower Hamlets.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomCity of London Total Blackout
United KingdomHammersmith Internet
United KingdomLondon Phone

Community Discussion

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O2 Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • kw1330 keith watson ⚫️ (@kw1330) reported from Camberwell, England

    @O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain

  • spiritualvodka gwen 🕸🕷 (@spiritualvodka) reported from Stratford, England

    @O2 hi! I’m not sure if this is a you problem or an apple problem. But my mobile data will completely shut off around 4/5 times a day, turning the data on and off doesn’t bring it back. I have to completely reboot my phone 5 times a day at the moment. Pls help!!

  • JamesElston3 James Elston (@JamesElston3) reported from Hammersmith, England

    @plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time

  • julsbvby juls. (@julsbvby) reported from Camberwell, England

    @O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.

  • PhilippaM78 Philippa-Ann May (@PhilippaM78) reported from Bromley, England

    @O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!

  • nettiewettie Annette 💜🏳️‍🌈 (@nettiewettie) reported from City of London, England

    @BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.

  • s11kda Sam D (@s11kda) reported from City of London, England

    @O2 what a shambles of a customer service

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻

  • joe_bignell Joe Bignell (@joe_bignell) reported from London, England

    @O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced

  • MariaPiaTissot Maria Pia Tissot (@MariaPiaTissot) reported from Camberwell, England

    @Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas

  • Tjsam1000 Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @O2 thanks again for not letting me have any phone signal today so I can’t make or receive any calls and texts. Soon as my contracts up I think it will be time to find more reliable network. #o2

  • HaleAlexander Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

  • johnsw John Williams (@johnsw) reported from Hackney, England

    @O2 The problem is your site

  • Kineets Kineta Kelsall (@Kineets) reported from Camberwell, England

    @Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.

  • ejp72 Liz (@ejp72) reported from Poplar, England

    @O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from Bexleyheath, England

    @O2 It can happen anywhere at any time. Only way I know is when I look at phone. It’s not signal as when I turn phone off then back on it’s got full signal. It’s not just me. Check Twitter feed. So many people complaining about same problem

  • tjwmurphy Timothy Murphy (@tjwmurphy) reported from Paddington, England

    @virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.

  • lofty_london London Lofty (@lofty_london) reported from Camberwell, England

    @O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀

  • julsbvby afia. (@julsbvby) reported from Paddington, England

    It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lucky_star06 Faye (@lucky_star06) reported

    Terrible @O2 coverage at @fdarena, spent about 10 mins stuck at the door unable to connect to ticketmaster app or website to show mobile tickets to get in. Had to log into my account on my sisters phone in the end (Vodafone) 😠

  • Londonscotty Scott (@Londonscotty) reported

    @O2 being charged premium rates for texts from 87121 - no idea who they are or how to stop it! Help, please! Can you block them?

  • helsr46 Helen Rutherford (@helsr46) reported

    @O2 hi, the code on the 02 priority app for the Apple Music offer is not working?

  • AlexWilmott2 Moon_Lambo (@AlexWilmott2) reported

    I’ve wasted a lot of money over the years but of all the things I’ve wasted it on nothing comes close to @O2 contract! Roll on December so I can get out of this ****! #o2 #noservice

  • natjarvis100 Nat Jarvis (@natjarvis100) reported

    @O2 I swear to lord Jesus if your aim is to make it absolutely impossible to contact anyone about an issue they have you’ve done a brilliant job in achieving that. 40 minutes and I’m yet to talk to a guru online or get through to a person on the phone. 😡

  • NathFerguson Nath (@NathFerguson) reported

    @pbeaton83 @mrandrewdickson @O2 I know their signal is pretty poor everywhere U go i thought three signal was bad but o2 blows 3 out the window

  • Hausology1 We Are Haüsology🔊 (@Hausology1) reported

    @O2 your customer service has been appalling this week! Placed an upgrade order on the 13th still yet to receive any tracking information.. we’re on day 3 now and still nowhere nearer to knowing when I will receive what I paid for 🤷🏽

  • Garde6Francesca Francesca Gardener (@Garde6Francesca) reported

    @O2 im having data problems my data keeps cutting on and off! Why is this please

  • ravenschild54 Maureen Dean Darbyshire 🌸 (@ravenschild54) reported

    @O2 After over 15 years loyal to o2 I feel let down. Just realised my contract is 3 years!!!! My smartphone is now useless after 26 months use!! I can't upgrade until Aug 2022...I always had 1 year or 2..never 3 years.

  • itsemma_reilly Emma Reilly (@itsemma_reilly) reported

    @O2 I spoke to someone, who said I’d have to pay 2 months to change the date 3 days. So **** that irl just pay it another way. Absolute bullshit