O2 Outage Report in Thornton Heath, Greater London, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Thornton Heath, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, City of London, London, Hammersmith, Newham, Wembley, Wandsworth, Greenford, Paddington, Croydon, Hackney, Bromley, Kensington, Poplar, and Leatherhead.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	2 days ago
City of London	Internet	2 days ago
London	Wi-fi	3 days ago
London	Phone	4 days ago
Hammersmith	Internet	4 days ago
London	Phone	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Ralph Varcoe (@RalphVarcoe) reported 4 minutes ago from Merton, England

  @O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!

• 
  John Burch (@JohnBur57441479) reported 13 minutes ago from Bexleyheath, England

  @O2 Got better service abroad than I do at home🤪from @O2. That pesky old mast in DA15 is still causing problems. But hey I’m only a paying customer. Nothing back from Mr Baldwin in the Execs office except a holding’ I’ll get back to you’ mail.

• 
  Simon 'Whippet'.. (@s_reynolds808) reported 13 minutes ago from Kingston upon Thames, England

  Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

• 
  Jon. (@jonnyrotton1989) reported 13 minutes ago from Islington, England

  Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems

• 
  David Chow 📶 (@davidchow) reported 16 minutes ago from Hammersmith, England

  @MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.

• 
  John Burch (@JohnBur57441479) reported 23 minutes ago from Bexleyheath, England

  @strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.

• 
  Charlene (@Peachey_79) reported 23 minutes ago from Wandsworth, England

  Worse customer service @o2 I give up!

• 
  John Burch (@JohnBur57441479) reported 25 minutes ago from Bexleyheath, England

  @O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.

• 
  David Newey (@NHSNewey) reported 33 minutes ago from Croydon, England

  @o2 why is your 4g signal and internet bandwidth so appalling in Croydon. Pass through the town centre particularly through East Croydon and you might as well having no signal at all!

• 
  عقيل العقيل (@AkilAlakil) reported 36 minutes ago from Poplar, England

  @O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.

• 
  David Blooman (@dblooman) reported 37 minutes ago from Ilford, England

  An @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider

• 
  Tom Bassett (@oxymoron_tom) reported 38 minutes ago from Wandsworth, England

  Is there a issue in the Earlsfield/Clapham Junction area, consistently been getting speeds of 0.01MB or no data at all @O2

• 
  Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported 39 minutes ago from London, England

  Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

• 
  Catriona Hepburn (@mrshavers) reported 43 minutes ago from Eltham, England

  Hi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out

• 
  Mike Brownnutt (@MikeBrownnutt) reported 47 minutes ago from Merton, England

  @O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉

• 
  Charlene (@Peachey_79) reported 49 minutes ago from Wandsworth, England

  @O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.

• 
  Lee 'Budgie' Barnett (@budgie) reported 54 minutes ago from Paddington, England

  @O2 Wasn’t a problem, as such. ‘Kit breaks’ is an ever present rule. Was mainly to let others know,, if they had problems and wondered what was going on.

• 
  John Burch (@JohnBur57441479) reported 56 minutes ago from Bexleyheath, England

  @Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!

• 
  Gary Mitchell (@Hammers71) reported 58 minutes ago from Bexleyheath, England

  What’s going on with the @O2 signal around London/Kent lately. Absolutely awful, every call I make or receive cuts out or off etc. Anyone else had this problem. Even cost me a chance of winning The Who tickets with @absoluteradio the other day. @daveberry_tweet

• 
  Ralph Varcoe (@RalphVarcoe) reported 59 minutes ago from Merton, England

  @O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tony C (@crawshaw69) reported 2 minutes ago

  @O2 Off topic but anyone get into the app at any point ? Mines still not working

• 
  Nick Pratelli (@NickPratelli) reported 5 minutes ago

  @O2 Shame you were able unable to predict the demand and run a half decent service, your app is still f**ked. 12 hours later

• 
  Saul (@SaulForbes) reported 7 minutes ago

  @O2 Priority STILL down now nearly 14 hours after pre sale started, yet @gigsandtours were selling tickets depsite their website stating they wouldn’t go on sale until Saturday🥴🥴🥴 many fans have been robbed, have been loyal with o2 for many many years. @peterkay_co_uk

• 
  Mrs Angela Delight 🇺🇦 (@geckofabulous) reported 9 minutes ago

  I think this could have been the worst thing you’ve ever done @O2 #o2priorityshambles and you’ve probably lost yourselves thousands of customers for the sake of making a quick buck @peterkay_co_uk

• 
  dave hibbert (@davehibbert4) reported 10 minutes ago

  @O2 Rubbish O2 nothing was working all day hang your heads in shame absolutely disgusting

• 
  Paul B (@Paul_PBK) reported 13 minutes ago

  @O2 Absolutely a case of false advertising, leading customers to think they are getting an advertised service with their contracts and then not fulfilling it. I hope @NTSscamsteam or someone similar picks up on it. Your priority app and website were down all day for a lot of people.

• 
  Gaynor Holdsworth (@gholdsworth41) reported 14 minutes ago

  @O2 Bollox 02 .useless!!!! Couldn't get on the app ALL DAY . Then shut app down for improvements . You're a joke !! How come 3 contracts managed to get tickets????

• 
  Olivia Boughton (@Boughton_Olivia) reported 15 minutes ago

  @O2 Anybody know anyone who ACTUALLY managed to get tickets through the @O2 “priority” app? All I’m seeing/hearing are those of us who got caught in the site seemingly melting down to the firey depths of hell…

• 
  @Jessicaduff27 (@Jessicaduff231) reported 16 minutes ago from Comberton, England

  @O2 This is rediculous. Site has been down all evening. How has the tickets gone already. #fail

• 
  Amy Jenkins (@AmyJenk79524058) reported 16 minutes ago

  @O2 No point trying, touts will get them and sell them at stupid prices