O2 outages and service status in Thornton Heath, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Thornton Heath, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 22, 11:51 AM GMT+1.
- Internet (67%)
- Wi-fi (33%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornton Heath, England
The most recent O2 outage reports came from the following cities: Mitcham, Croydon, Lewisham, Wandsworth, Bromley, and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Mitcham
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Internet | 6 days ago |
|
Croydon
|
Wi-fi | 8 days ago |
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Lewisham
|
Internet | 29 days ago |
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Wandsworth
|
Internet | 1 month ago |
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Croydon
|
Phone | 1 month ago |
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Croydon
|
Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Shasa Colson (@THE_COLSON) reported from Merton, England@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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Guy Dorrell 3.5% Europhile #PR #electoralpact 👊 (@guydorrell1) reported from Croydon, EnglandHey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊
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Robert Balaam (@RobertBalaam) reported from Wandsworth, England.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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☆ Liezel ☆ (@liezel_t) reported from Merton, EnglandHey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
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Carol mcCallum (@Downtonres) reported from Lambeth, England@BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff
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London Lofty (@lofty_london) reported from Camberwell, England@O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.
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Dave McGuane (@DaveMcGuane) reported from Croydon, England@O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...
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Gavin 🇺🇦 (@Gavlar321) reported from Wandsworth, England@ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him
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Chris Gledhill (@cgledhill) reported from Whyteleafe, England@AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi
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Ruth Maurice (@ruthie82) reported from Merton, England@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
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bambam (@mustafayadigg) reported from Croydon, England@O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now
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Joseph Sweeney (@JosephS65112253) reported from Sutton, England@O2 I went on holiday the resort I was staying had all free internet, when returned home only find I had a bill for the internet from o2 , rang was told you have let them no when you go on holiday, I never used any data and still got a bill crap customer service
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Martin Kay (@martinkay11) reported from Wandsworth, EnglandDid @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2
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Joseph Sweeney (@JosephS65112253) reported from Wandsworth, England@O2 don’t use this company I went on hoilday never used my phone it was free data in the resort, got a bill when I got back , saying I had used data, rang customer service tobe told you need let O2 no if you leave the country what crap got nowhere rip off never used my phone
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Rhonda (@RhondyPondy) reported from Eltham, EnglandGetting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬
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Phil Learney (@PhilLearney) reported from Bromley, England@O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!
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Caz Young (@The_Caz) reported from Wandsworth, EnglandStarting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?
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princess knickers (@princess_knicks) reported from Lambeth, England@O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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funkybooks (@funkybooks2022) reported@O2 trying to get thru on the phone is impossible. Are your systems down?
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Squall Loire (@squall_loire) reportedHey @O2 - If I send you a written complaint, the correct thing to do is to reply in writing. You should not be trying to call me about it.
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Aidan Carey (@Aidan1964) reported@O2 I've been trying to get proof of purchase on phone for months now. I've been promised emails but nothing happens. I'm no longer an O2 customer, but the phone was part of a contract
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Freddiefrazer (@fgz176) reported@O2 my account was locked for unknown reasons 2 months ago. 6 calls and 6 promises to sort later it is still locked. You have the worst customer services of any company I’ve dealt with
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romy (@lifeiz2short4lv) reported@O2 i have send my full complain since yesterday no response also more then one week calling customer service and no one helping why ????
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Simon Baldwin (@spcb) reportedAnd just ticket through 40 minutes waiting for @o2businessuk to pick up. FORTY MINUTES. @O2 … this is NOT customer service.
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Akin Mizrak (@aknmzrk) reported@O2 Then could you please help me with requesting a back‑end change to re‑associate the My O2 profile with my number instead please? Best regards,Akin.
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James (@jameshullfc) reported@O2 @marciabigg Nobody can ever get a signal on newland ave in Hull. Been the same for 20 years
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Squall Loire (@squall_loire) reported@O2 No, because I don't answer calls I'm not expecting. If I wanted to discuss a complaint on the phone, I would call you. Written complaints should be responded to in writing, otherwise it feels like you're dodging anything being on the record.
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Gemma (@gemnicolson) reported@O2 account locked for security issues? I’ve called multiple times and always told a ticket has been raised yet next time I phone they know nothing! 2 month + this is going on for now! Account for 16 years - ridiculous service!