O2 outages and service status in Thornton Heath, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Thornton Heath, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Jun 5, 9:00 PM GMT+1.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornton Heath, England
The most recent O2 outage reports came from the following cities: Croydon, City of Westminster, Wandsworth, and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 1 day ago |
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City of Westminster
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Internet | 29 days ago |
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City of Westminster
|
TV | 1 month ago |
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Wandsworth
|
Internet | 1 month ago |
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Mitcham
|
Internet | 2 months ago |
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Croydon
|
Wi-fi | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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MRS (@TweetMRS) reported from Camberwell, England“The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive
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Darren C (@SLushCCool) reported from Croydon, England@O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.
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B o b M a s s i e (@bobmassie01) reported from Worcester Park, England@O2 Disney+ £2 off offer not working
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Dave McGuane (@DaveMcGuane) reported from Croydon, England@O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?
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Sally Gilchrist (@SallyGilchrist1) reported from Wandsworth, England@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
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Lou93x⚒️ (@louwhu16) reported from Worcester Park, England@O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.
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Olly Groome (@ollygroome) reported from Bromley, England@sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄
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Maria Pia Tissot (@MariaPiaTissot) reported from Camberwell, England@Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas
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⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, EnglandGood morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄
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Vanessa (@thatVanessa1) reported from Camberwell, England@O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?
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Dré (@daktadre) reported from Merton, England@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
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Daniel Smith (@Scampboi) reported from Croydon, England@O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!
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Jóse (@imjoseabreu) reported from Lambeth, England@O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!
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juls. (@julsbvby) reported from Camberwell, England@O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.
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princess knickers (@princess_knicks) reported from Lambeth, England@O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…
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Caz Young (@The_Caz) reported from Wandsworth, England@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Tom Samuel (@Tjsam1000) reported from Whyteleafe, England@O2 thanks again for not letting me have any phone signal today so I can’t make or receive any calls and texts. Soon as my contracts up I think it will be time to find more reliable network. #o2
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des (@des700) reported from Camberwell, EnglandHey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.
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JPaulG 🐼 😷🧋 (@JPaulG) reported from Lambeth, England@O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Niamh Skinner (@niamhskinner) reported@O2 😭😭😭 this is still not answering my question! I’m close to pulling my hair out now!! Can someone please read my tweets and example and confirm if I WOULD or WOULD NOT get satellite signal in that situation?!
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CPFC J (@cpfcjc) reportedAnyone else having issues with @O2 not responding to customer emails? Reception has been awful for months. I go into the shop & the staff say, "Yeah, we know it's the mast on top of a block of flats & don't know when it will be fixed." So I email twice and still get no answer.
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Yeo (@MissWhyOh) reported@O2 after 20+ years I’m waiting for my number to port to another network. It’s been one thing after the other over the years - poor signal, poor service, the issue with the iPhone XR that you dragged out for months, and the very sneaky price increase
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Jade Russell (@Jade_Russell) reported@O2 my signal has been shocking for over a week now! No 5G, barely any 4G and struggle to make and receive calls! No doubt I’ll still be expected to pay my full, high, bill come the end of the month! Possibly time to shop around after 15 years!
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Criminal Minds Fans (@BAU_United) reported@O2 Hi, you're probably aware there is an issue with Blue Monday, will it be fixed today?
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marny (@mrmarny) reported@O2 Hi, I have been a customer of o2 for 23 years, I have two numbers with you, I have been trying to resolve the problem for the last 3 weeks and cannot get through the first line of customer service, it is always wait more, someone will call you, an option to escalate?
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Gavin Walker (@walksy10) reported@O2 @Place_of_Zen How about let the man speak to someone on the phone, shouldn't be too hard as you are a PHONE service provider
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Phil @ Noob Video Game Reviews (@Staytuneddisco) reported@O2 I must have tried about 10/15 different cities, and all come up with the same error. If there isn’t any iPhone 17 pro max in stock anywhere your in a bit of trouble The message doesn’t say “no stock” it says “no stores close for click and collect”
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emze (@KerZE87) reportedo2 this is getting ridiculous now either you sort your signalling issues out in my town or refund me monthly bill for the service you haven’t been providing for WEEEEEKS @O2
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Devs (@Destr0yT0Create) reported@McDoogan83 @peej1975 @O2 Was for me managed to get my spin but it's down again now.