O2 Outage Report in Thornton Heath, Greater London, England
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The latest reports from users having issues in Thornton Heath come from postal codes CR7.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent O2 outage reports came from the following cities: London, City of London, Hackney, Bromley, Hammersmith, Kensington, Croydon, Poplar, Leatherhead, Southwark, Ilford, Paddington, Thornton Heath, Hounslow and Abbey Wood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Bromley |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @borntobefiled You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @_princessnat_ You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @anja_hudson You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @CarolineLiggins You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @_samanthajaynee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @justhangingint1 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @BradleyClark10 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 I can’t make calls from my mobile even to 202 can costumer service call me please very urgent!!!!!!!!
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Lukas DiSparrow
(@LukasDiSparrow) reported
from
Camberwell, England
I wanted to ask chat support at @O2 IS IT POSSIBLE TO UNLOCK MY OLD PHONE. The idiot spent 45 MINUTES just asking ME security questions. STOP WITH THIS UNGA BUNGA CUSTOMER SERVICES. 45 MINUTES of bullshit and not one answer WTF. ******* morons.
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NEW YT VIDEO - LINK IN BIO🚨
(@zakariyaa_b) reported
from
Poplar, England
@O2 I’m not your customer but I am CERTAIN that this violates GDPR as well as the Data Protection laws
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @ellegraceee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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MRS
(@TweetMRS) reported
from
Camberwell, England
“The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive
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Paul McCaffrey
(@PaulMacca1976) reported
from
Islington, England
People be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @nath_butler182 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @Leighroy_xo You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@O2 please help me
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @aimeek1234 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Tom Quinn®
(@TomTheProducer1) reported
from
City of London, England
@FelicityHannah @O2 network capacity will quickly become the story of WFH and could spark the revolution
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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𝑯𝒆𝒏𝒏𝒆𝒔𝒔𝒚 𝑺𝒕𝒆𝒗𝒆𝒏 𝑴𝒂𝒓𝒕𝒊𝒏 🌍
(@Talthybius_) reported
@O2 Listen guys with all due respect why is me data slowed down to near nonexistent if any… this is not cricket I’ve been a loyal customer for decades. I totally rely on your mobile data as broadband is not an option for me by choice or maybe I should start thinking otherwise.🤔
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Charlie Brougham
(@CharlieBrougham) reported
@O2 utter incompetence and shambolic. Account with fraud &inactive for 2 & half months and no contact from anyone at customer services or from fraud despite numerous calls and promises. Emailed fraud was told it takes 30 days to respond no one responded. Utterly utterly useless.
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Dave T
(@SCDave86) reported
@O2 I'm a customer of O2 and Virgin Media but have heard nothing about Volt benefits. Is this something you can check for me? Name and address on both accounts are the same.
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Sazzy Sandra 💙🐈☕📚🍫
(@Sazzy__Sandra) reported
@j0wh1te @O2 that is awful a disgrace they shouldnt have left you with NO phone you want a rebate I hope @O2 will resolve this 1st thing tomorrow
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Hollie Rebecca Bryan
(@holsbryan) reported
@O2 is phone service down? I can't see anything online but lost all signal.
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Gamingkate ⭐️🌻
(@Gaming_kate) reported
waiting for @O2 to switch my phone back on so I can get my PAC code I have asked for twice in 4 weeks and now no one can contact me thanks for making my leaving 02 such fun even if I still have other accounts this has been crap my kids schools my disabled mum no one can reach me
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jo whitehouse
(@j0wh1te) reported
@o2 leaving me with no service, I need my phone for emergency as two vulnerable in my home who I care for,why would you even turn my phone off when sim isn't here and can take upto 3 day??? Bet you don't forget to take my monthly debt though... fuming o2 are a joke
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Bethany Tate
(@tateyx) reported
@O2 terrible customer service, DPD lost my phone and call centre advisors tell lies! No update given to me as to when I will receive it and be re-sent a new phone. I’m having to chase as a paying customer for years. Not good enough.
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Freyja
(@Stuckinlondon1) reported
@O2 hi, it seems my phone is not working. No 4g or 3G display and no data. What’s going on?
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Ollie
(@0lliek1ng) reported
@O2 @tescomobile Hi there, when is the signal going to be improved around the area of NN108NN? I can get 5G in the centre of Higham but as soon as I get home I have no service.