O2 Outage Report in Thornton Heath, Greater London, England
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The latest reports from users having issues in Thornton Heath come from postal codes CR7.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hounslow, Hackney, City of London, Abbey Wood, Ealing, Newham, Tower Hamlets, City of Westminster, Waltham Forest, Thornton Heath, Esher, Kensington, Worcester Park and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hounslow |
Phone | |
| Hackney |
Internet | |
| City of London |
Internet | |
| Hackney |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Senhor G
(@Senhor_G__) reported
from
Redhill, England
@O2 I've upgraded but have my previous address. I need to change the delivery address, but can't do anything on the app. Can you help?
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Joseph Sweeney
(@JosephS65112253) reported
from
Wandsworth, England
@O2 don’t use this company I went on hoilday never used my phone it was free data in the resort, got a bill when I got back , saying I had used data, rang customer service tobe told you need let O2 no if you leave the country what crap got nowhere rip off never used my phone
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Joseph Sweeney
(@JosephS65112253) reported
from
Sutton, England
@O2 I went on holiday the resort I was staying had all free internet, when returned home only find I had a bill for the internet from o2 , rang was told you have let them no when you go on holiday, I never used any data and still got a bill crap customer service
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Joseph Sweeney
(@JosephS65112253) reported
from
Wandsworth, England
@O2 don’t use this company they are a rip off I went on holiday the resort I was staying had all there own data free, never turned my mobile data the whole, got a bill when I got. Told by customer service I should have told them I was going away what crap big brother
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david
(@david52987296) reported
from
Victoria, England
@O2 my O2 sim has not allowed me to dial international numbers for 3 weeks. Your customer service reps are failing to help. I need this for work. HELP!
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https://techhub.social/@ianpike 🏴
(@IanPike) reported
from
London, England
@O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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Neil Higley
(@NeilHigley) reported
from
Royal Kensington and Chelsea, England
@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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B o b M a s s i e
(@bobmassie01) reported
from
Worcester Park, England
@O2 Disney+ £2 off offer not working
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Lou93x⚒️
(@louwhu16) reported
from
Worcester Park, England
@O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.
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Azhaar Ashraf
(@azhaarashraf) reported
from
Kingston upon Thames, England
@O2 Can you please help me as I can't send you a direct message
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Sean Flatley
(@Seanielondon) reported
from
Hounslow, England
@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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Shane
(@Shaneyfirkins96) reported
from
London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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Zenwork
(@Zenwork21) reported
from
Blackheath, England
@O2 connectivity and signal in Canary Wharf is awful as usual #o2
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Juliet MacKenzie Gough
(@juliet_gough) reported
from
London, England
@O2 can I use my phone in Israel? I’m pay monthly customer.
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Craig Freeman
(@craigdfreeman) reported
from
Worcester Park, England
The phone signal on the train between Gatwick and London Bridge is absolutely atrocious @o2
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Joseph Sweeney
(@JosephS65112253) reported
from
Sutton, England
@O2 I went on hoilday to resort never turned on my data , only to come home to a bill for data, contacted O2 tobe told I should let them no if you I go on holiday I need to let no , what crap really unhappy do use O2 please people don’t use this company
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Matt Ribbins
(@MattRibbins) reported
from
Poplar, England
@andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🏳️🌈Scottie Dawg 🏴
(@EuroTiggion) reported
Hey @o2, @virginmedia....what is the point of having priority if the app never works. I try to get Joan Jett tix for Glasgow but whenever I click on it, it just takes me to @TicketmasterUK and their general sale/happening now page that doesn't allow access to the presale.
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Janet Page
(@JanetPage23) reported
@O2 I am tearing my hair out trying to get issue resolved. My O2 app not showing my account, can’t access my bills and three operators have given me rubbish information. Sent you email yesterday, not even acknowledged.
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patricia valkeith
(@patriciavalkei1) reported
@Anthony07244425 @O2 Its going to be a night mare when all the banks go and less people in Customer services
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🌳 ꪑꫀꪻꪖꪶ & ꫝꪮ᥅᥅ꪮ᥅ ɹoɹɹoH ⅋ lɐʇǝW 🌿
(@AzJaxLars) reported
@O2 @ChloeEngland98 It’s a yearly price hike but what does the money go towards? It’s about time big companies stopped thinking it’s ok to charge people more and more and think we will just accept it 😡 pure greed nothing more than that and if the service got better it would be ok but it doesn’t
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Jo - Mother of Tarantulas 🕷🕷
(@joanne_42) reported
@O2 No I've moved over to vodaphone now as I couldnt wait any longer to get a decent service . 🫤
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Barry Mahon
(@GASMANBAZ) reported
@O2 well after having 2 accounts for years and no issues and it working fine you have now logged me out of my o2 app and I now can’t access it at all no matter what I try . Why? It was working fine. Looks like I will be needing 2 x pac codes.
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Andy
(@RJProduction3) reported
@ChloeEngland98 @O2 Annual price increases with a poorer service
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jim.twh
(@JimTwh) reported
@O2 - the worst network in history!
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Janet Page
(@JanetPage23) reported
@O2 I posted about a complaint earlier this evening and appear to have been contacted by scammers purporting to be you. If you check my post you will see a number of responses asking me for information
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Cover Kreations
(@CoverKreations) reported
@O2 when is someone going to get off their arse and sort my complaint out. This is ongoing 5 months. Shockingly **** service all round