O2 Outage Report in Thornton Heath, Greater London, England
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The latest reports from users having issues in Thornton Heath come from postal codes CR7.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent O2 outage reports came from the following cities: Hackney, Kensington, London, Croydon, City of London, Hammersmith, Poplar, Leatherhead, Southwark, Ilford, Paddington, Thornton Heath, Hounslow, Abbey Wood and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| Kensington |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Sam D
(@s11kda) reported
from
City of London, England
@O2 what a shambles of a customer service
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juls.
(@julsbvby) reported
from
Camberwell, England
@O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.
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Omar Sheikh
(@omar_sheikh) reported
from
Lambeth, England
@O2 Worst. Network. Ever.
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gwen 🕸🕷
(@spiritualvodka) reported
from
Stratford, England
@O2 hi! I’m not sure if this is a you problem or an apple problem. But my mobile data will completely shut off around 4/5 times a day, turning the data on and off doesn’t bring it back. I have to completely reboot my phone 5 times a day at the moment. Pls help!!
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Carol mcCallum
(@Downtonres) reported
from
Lambeth, England
@BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff
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London Lofty
(@lofty_london) reported
from
Camberwell, England
@O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.
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Alan Greene
(@AlanGreene73) reported
from
Bexleyheath, England
@O2 It can happen anywhere at any time. Only way I know is when I look at phone. It’s not signal as when I turn phone off then back on it’s got full signal. It’s not just me. Check Twitter feed. So many people complaining about same problem
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀
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keith watson ⚫️
(@kw1330) reported
from
Camberwell, England
@O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain
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sam fowler
(@samfowler) reported
from
Camden Town, England
@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
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James Elston
(@JamesElston3) reported
from
Hammersmith, England
@plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time
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Jonathon
(@coffeemadman) reported
from
City of London, England
@O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻
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afia.
(@julsbvby) reported
from
Paddington, England
It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.
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shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️
(@vodaka_orange) reported
from
Hammersmith, England
@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
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Liz
(@ejp72) reported
from
Poplar, England
@O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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MSYENHA
(@MSYENHA) reported
from
Wandsworth, England
@O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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vicky K
(@vickyvix08) reported
How rediculous is @O2 automated system , she doesn’t listen , sends you to wrong option then puts phone down on you 😡😡
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Sunil Sharma
(@PurpleBasil) reported
@O2 When do you think the issue with not being able to make and receive calls will be resolved? I’m new to the network with the worst possible start!
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jane butler
(@janebut19753193) reported
@O2 is the phone reception not working at reading festival
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lab
(@CheersbyeLabs) reported
@O2 @TheO2 O2 I am having an awful time with your customer service. I have just come over as a new customer and everything went swimmingly for the first 12 hours….I have now spoken to three agents since yesterday: the first promised to call back today but didn’t, …. 1/3
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Kev
(@kevd68) reported
@O2 service in Rixton WA3 absolutely shocking at present, only company paying Mast engineers 48hrs solid & no conclusion 🙃
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FORZAROCKS
(@FORZAROCKS2016) reported
@O2 what's going on with signal in the Bt32 3SY area been playing up the last two days after mid day no data says connected without Internet was working again late last night then went off again today
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Tina Walsh
(@tmw1000) reported
@O2 @suptoxi I've sent numerous dms and you've checked my postcode and everything is 'fine', except it's not as 4g signal keeps switching to H or H+ every few mins. Only been a customer for a couple of weeks. Not impressed.
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Bobby Xennial | DJ BobaFatt
(@BobaFatt) reported
@O2 Anything?... Woodford Green. Every single time I've checked network status past few months it tells me there's a "problem with a mast". Seems to make zero difference to the service. Got a message last week saying it was "fixed". Are these lies? Does anyone know? Anyone?..
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Sara
(@dr_sara_ahern) reported
@O2 So what happens if tomorrow when my numbers switch over it’s still not working and I have absolutely no way of calling anyone, including O2?
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Aniko Sood
(@anikosood) reported
@O2 super frustrated. I am in Europe and data rooming is not on, causing me proper inconvenience. For days I am trying to call your customer service number (as with no internet there isn’t any way???) and the number is constantly busy…doesn’t even connect. Proper let down 👎