O2 Outage Report in Thornton Heath, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (42%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Thornton Heath, England
The most recent O2 outage reports came from the following cities: London, Newham, Wembley, Hammersmith, Wandsworth, Greenford, Paddington, City of London, Croydon, Hackney, Bromley, Kensington, Poplar, Leatherhead, and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Wi-fi | 21 hours ago |
|
London
|
Total Blackout | 2 days ago |
|
Newham
|
Phone | 2 days ago |
|
Wembley
|
Internet | 2 days ago |
|
Hammersmith
|
Internet | 5 days ago |
|
Wandsworth
|
Internet | 6 days ago |
Community Discussion
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O2 Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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N I N A (@ninac_x) reported from Crayford, England@crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at
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Lyndall (@LyndallAnn) reported from Hounslow, England@O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.
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Vger Ann Goldby (@Iccle_Princess) reported from London, EnglandIts amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Jon. 🇬🇧🏴🇮🇱🕎✡️ (@jonnyrotton1989) reported from City of London, England@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting.
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𝖆𝖒𝖓𝖆-𝖏𝖆𝖓𝖎𝖓𝖊 👼🏻🕊 (@amnajanine) reported from Poplar, EnglandKeep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now it’s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution 😠
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Mohamed Abdinur (@MabdiNur1) reported from Hammersmith, England@O2 I’m considering to leave after many years with you due to poor connection both voice and data. Shame once u was my no 1 choice of network.
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Weather London (@WeatherLondon) reported from Bexleyheath, England@O2 complete nightmare with new order for iPad pro. No communication for 48 hours cust service no use at all
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Ana Maria 🇨🇴 (@callmechinkyy__) reported from Islington, EnglandThe worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2
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Jon. 🇬🇧🏴🇮🇱🕎✡️ (@jonnyrotton1989) reported from City of London, England@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting. #O2 #O2NetworkProblems
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Denis Field (@DenisField) reported from Richmond, EnglandAs much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.
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Jonny Harris 🇬🇧 (@thespacedmonkey) reported from Ealing, EnglandUnbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.
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Alec (@alechendry) reported from Camden Town, England@fortheride @O2 Also, try taking your network selection off automatic, and switching to AT&T, I generally find them better - but results may vary depending on pairing agreements.
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Matilde Wittrup 👩🏼💻🏳️🌈😀 (@WittrupMatilde) reported from Lambeth, England@O2 uses voice recognition on customer service to figure out what you need help with. Apparently it thinks “increase spend cap” means “fraud” 😂😂😂😂
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David Donnelly (@gigsmad) reported from Camden Town, England@O2 Went to shop to collect my phone, they were great at helping to flog cases, when I asked for help to set up, their WIFi is rubbish. I just spent a lot off money FFS!
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David Zachary (@DavidZachary_) reported from Stratford, EnglandAbsolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude
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sam fowler (@samfowler) reported from Camberwell, England@O2 why is signal so poor across east dulwich to Camberwell in south London. It isn’t that remote!
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Astro Gyal 💦 (@Astr0Isha) reported from Brentford, England@O2 is down again ugh tell me something I don’t know
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Joseph Morrison (@JosephMorrison0) reported from Kensington, EnglandNo company has ever treated their clients so poorly as @o2. Discgrace. The absolute worst contract ever. Never has service anywhere! Sign with someone else.
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Joseph Morrison (@JosephMorrison0) reported from Hammersmith, England@O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Megan katy (@megankaty95) reported@O2 please sort your bloody service out. Actually makes me so mad that I can’t use my phone when I get into town😡
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DalbinhoSeven (@DalbinhoSeven) reported@O2 I ported my number over to another network today, when will I receive a refund for this month’s bill please?
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Mark Thomson YNWA (@rockyboboss) reportedI’ve just called @O2 because the loudspeaker was quiet. It’s still in it’s warranty period and without any fuss she said she’ll replace it for a new one and I’ll have it in the morning. Amazing service
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Josh Canavan (@Elaniel84) reported@O2 Glad I left after 10 years right as your service started crashing down. Now with @EE and amazed at the improved speeds and customer service!
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Jose Suarez (@SuarezFusters) reported from Ealing, England@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.
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Josh Canavan (@Elaniel84) reported@O2 They are just as useless as still can’t give me a figure!! Your contact us page is also a joke as keeps going through loops and never gives an actual number to speak to a human.
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Emily Daly (@EmilyDaly11) reported@O2 your staff are rude !!! Maybe they need some customer training
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jonpluke (@John74245963) reported@O2 why is the mobile data connection so bad in Torquay Uk, I keep losing connection
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Jamie Hughes (@_JamieHughes_) reported@O2 just got a new sim. Can’t make calls and online chat is not working. Please advise.
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Scott (@GreatScott_TT) reported@O2 Sorry, but your handy network tips don't do anything to help boost the quality of your 4G signal here. Feels like I'm back in the year 2000