O2 Outage Report in Thornton Heath, Greater London, England
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The latest reports from users having issues in Thornton Heath come from postal codes CR7.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent O2 outage reports came from the following cities: London, Thornton Heath, Hackney, Esher, Kensington, Worcester Park, Southwark, City of London, Wandsworth, Wallington, Kingston upon Thames, Camden Town, Hammersmith, Croydon and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Forest |
Phone | |
| London |
Total Blackout | |
| Thornton Heath |
Phone | |
| Hackney |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Matt Ribbins
(@MattRibbins) reported
from
Poplar, England
@andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating
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https://techhub.social/@ianpike 🏴
(@IanPike) reported
from
London, England
@O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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Joseph Sweeney
(@JosephS65112253) reported
from
Sutton, England
@O2 I went on hoilday to resort never turned on my data , only to come home to a bill for data, contacted O2 tobe told I should let them no if you I go on holiday I need to let no , what crap really unhappy do use O2 please people don’t use this company
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Craig Freeman
(@craigdfreeman) reported
from
Worcester Park, England
The phone signal on the train between Gatwick and London Bridge is absolutely atrocious @o2
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Shane
(@Shaneyfirkins96) reported
from
London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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B o b M a s s i e
(@bobmassie01) reported
from
Worcester Park, England
@O2 Disney+ £2 off offer not working
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Joseph Sweeney
(@JosephS65112253) reported
from
Wandsworth, England
@O2 don’t use this company I went on hoilday never used my phone it was free data in the resort, got a bill when I got back , saying I had used data, rang customer service tobe told you need let O2 no if you leave the country what crap got nowhere rip off never used my phone
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Lou93x⚒️
(@louwhu16) reported
from
Worcester Park, England
@O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.
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Neil Higley
(@NeilHigley) reported
from
Royal Kensington and Chelsea, England
@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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Azhaar Ashraf
(@azhaarashraf) reported
from
Kingston upon Thames, England
@O2 Can you please help me as I can't send you a direct message
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Juliet MacKenzie Gough
(@juliet_gough) reported
from
London, England
@O2 can I use my phone in Israel? I’m pay monthly customer.
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Joseph Sweeney
(@JosephS65112253) reported
from
Wandsworth, England
@O2 don’t use this company they are a rip off I went on holiday the resort I was staying had all there own data free, never turned my mobile data the whole, got a bill when I got. Told by customer service I should have told them I was going away what crap big brother
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Joseph Sweeney
(@JosephS65112253) reported
from
Sutton, England
@O2 I went on holiday the resort I was staying had all free internet, when returned home only find I had a bill for the internet from o2 , rang was told you have let them no when you go on holiday, I never used any data and still got a bill crap customer service
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Sean Flatley
(@Seanielondon) reported
from
Hounslow, England
@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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Senhor G
(@Senhor_G__) reported
from
Redhill, England
@O2 I've upgraded but have my previous address. I need to change the delivery address, but can't do anything on the app. Can you help?
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david
(@david52987296) reported
from
Victoria, England
@O2 my O2 sim has not allowed me to dial international numbers for 3 weeks. Your customer service reps are failing to help. I need this for work. HELP!
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Zenwork
(@Zenwork21) reported
from
Blackheath, England
@O2 connectivity and signal in Canary Wharf is awful as usual #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Clare
(@ClareAPuddifoot) reported
@O2 @O2 just shamed by #Rose from O2 insurance. “Why didn’t you call last week. Three kids and a job isn’t an excuse...don’t you have a husband to help you” ouchie
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
@O2 Seeing your replies doesn't help with the fact of losing work through poor signal, I get that 5g isn't everywhere but as you can see from the original photo, I'm barely getting anything near that
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shahryn azmi
(@shahrynazmi) reported
@EnglandRugby @O2 Only England could ever issue team Speedos….
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Rach🙋🏽♀️
(@RachyParry) reported
Being a customer of @O2 at the minute is as much use as a chocolate teapot. #shite
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Clare
(@ClareAPuddifoot) reported
@O2 just shamed by #Rose from O2 insurance. “Why didn’t you call last week. Three kids and a job isn’t an excuse...don’t you have a husband to help you” ouchie
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TheMagicEverywhere
(@DisneyEvrywhere) reported
What we have now worked out is @o2 are now getting your phone to send silent daily texts to connect to their voicemail service. They won't have told you this though. What this leads to is @o2 sending texts from your phone while abroad triggering roaming charges #ripoffbritain
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mark williams
(@markwill69) reported
@JonoG1 @O2 O2 are useless Jon, I've tried to increase my Tariff for nearly 2 weeks now and nobody is interested, spoke to 4 different people, had promises and still not been done. I've sent 2 email complaints and they've not answered them. Poor customer service.
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
@O2 The issue has been going on for quite some time, progressively worse in the last couple of years and yes, leaving the area does improve it but I don't fancy moving house
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Matty
(@Twatchoo) reported
@O2 Can anyone advise? Messaged but nothing. I have spent another 1hr 45 minutes on the phone in the last 24 hours, with yet more promises of calls back which have not happened. 23.5.22 this all started and O2 have shown no concern nor help with this
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natalie ruth robson
(@darklilly1604) reported
@O2 Great not only have i still not had my £30 refund from April. But i cant assess the Internet while outside my home. Before they come back and say check yoyr mobile data crap i have unlimited im going to take this to the ombudsman for theft of customers money