O2

O2 Outage Report in Abbey Wood, Greater London, England

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The latest reports from users having issues in Abbey Wood come from postal codes SE2.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Abbey Wood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Abbey Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Abbey Wood, Greater London, England 02/21/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Abbey Wood, Greater London, England

The most recent O2 outage reports came from the following cities: Abbey Wood, London, Harringay, Hackney, Dartford, City of London, Newham, Tower Hamlets, Chigwell, City of Westminster, Waltham Forest, Thornton Heath, Southwark, Wallington and Camden Town.

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City Problem Type Report Time
United KingdomAbbey Wood Total Blackout
United KingdomLondon Total Blackout
United KingdomHarringay Phone
United KingdomLondon Internet
United KingdomHackney Phone
United KingdomDartford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Abbey Wood, England

Latest outage, problems and issue reports in Abbey Wood and nearby locations:

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • cheesescientist Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 Not working for me either.

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    @O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help

  • sarahbennetto Sarah Bennetto (@sarahbennetto) reported from Hackney, England

    @O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.

  • princess_knicks princess knickers (@princess_knicks) reported from Lambeth, England

    @O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • BhattMilli Mamta Milli Bhatt (@BhattMilli) reported from Poplar, England

    @O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.

  • RhondyPondy Rhonda (@RhondyPondy) reported from Eltham, England

    Getting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @tomkentuk @O2 Great but what worries me like you, lm a long time customer and a long time customer of Virgin when I heard that they’d merged I instantly thought there goes O2 as we know it… I’ve been trying to sort out broad band issues for 2 years Ofcom made them agree and they’re still not

  • rachelnewman009 RN009 (@rachelnewman009) reported from Romford, England

    @O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • cheesescientist Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?

  • deltabug Deltabug (@deltabug) reported from East Ham, England

    Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnRob92251513 John Huw Roberts Republic of Wales. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JohnRob92251513) reported

    @O2 One of your “customer care” people slammed the phone down on me on Saturday morning. That’s the end. I’m bloody sick of you. Good riddance.

  • shelleygordon88 Shelley Gordon (@shelleygordon88) reported

    @O2 trying to change a billing date is the worst experience ever. However if I don’t pay the bill I bet you would call me then......wanna explain how to do this as your website say to call but no ones there when you do!?! Bad customer service

  • AdamJPUK Adam - AdamJPUK (@AdamJPUK) reported

    @O2 Did you not read? THE NUMBERS ARE FAKE. They can't be blocked. That's the issue. The only way to avoid it is to change number which is far too annoying.

  • Princess77Pink Sarah-Lulu (⫩) (@Princess77Pink) reported

    @O2 is your website down as I’m having trouble logging in? Anyone else having problems or just me? #o2

  • BobbyMakepeace Bobby Makepeace (@BobbyMakepeace) reported

    @O2 I'm very annoyed. One of your Call Centre workers has put the phone down on me twice in the past 20 minutes. You've sent me a Samsung to test my SIM card without a charger. I'm an iPhone user. What is going on. Your automated system is ridiculous.

  • MasonA_Mrs Mandy (@MasonA_Mrs) reported

    So come on @o2 someone needs to answer the phone, yes I’m on hold again or tweet me to tell me the code. I can’t get it over text as there are more than one number on the account. Help please @O2

  • ClairePetrie83 Claire Petrie - Digital Assistant (@ClairePetrie83) reported

    @O2 How do I make a formal complaint? Your customer service is absolutely disgusting! Will be leaving at the end of my contracts

  • ClairePetrie83 Claire Petrie - Digital Assistant (@ClairePetrie83) reported

    @O2 Nope - called your hopeless customer service, to be told that it would update within 24 hours of order. Still hasn't, but you have taken my deposit.

  • lillyrose82 lillyrose8 (@lillyrose82) reported

    @O2 I am currently trying to contact you regarding my bill. Do you have a direct number I can call ? The customer service is shocking and if this isn’t fix within the next 2 days I will be leaving . I am disgusted with this service . #O2

  • justjohnphoto John Williams (@justjohnphoto) reported

    @O2 That's not the point though is it. This is the second terrible experience I've had with you recently.