O2 Outage Report in Abbey Wood, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Abbey Wood come from postal codes SE2.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Abbey Wood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Abbey Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at O2
O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Abbey Wood, Greater London, England
The most recent O2 outage reports came from the following cities: London, City of London, Poplar, Hackney, Brentwood, Muswell Hill, Gravesend, Chingford, Southwark, Ilford, Thornton Heath, Upminster, Abbey Wood, Harringay and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Phone | |
| City of London |
Total Blackout | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Abbey Wood, England
Latest outage, problems and issue reports in Abbey Wood and nearby locations:
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
@O2 Fuming at O2. Currently have 2 devices on a business account, but apparently a 3rd was not given because of a credit check. How long have I been a customer? Years, and Years, A shop gave me a contract for device 2 in 10 mins I've just spent 40 on Telephone for nothing.
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
I find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.
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Shani
(@shanianderson_) reported
from
Lambeth, England
@O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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✈️ B
(@_beckid) reported
from
Croydon, England
Anyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
@O2 Credit checks are clearly not worth the paper they are written on, where is your customer service care? look at my personal history and then WHY did the same business account get me my 2nd device in an O2 shop from O2 staff without any hassle, please explain.?
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Martine Morris 💙
(@martinemorris) reported
from
Southfleet, England
Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService
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Christian Mole
(@KentishMole) reported
from
Camberwell, England
@O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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julie atkin
(@atkin_julie) reported
from
Islington, England
O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@O2 your 4G service in London is absolutely dire currently. And you’ve just put my price up for the privilege of it.
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PG
(@PaulGrayburn) reported
from
City of London, England
@O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.
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James Rogers
(@james_rogers) reported
from
Poplar, England
@O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!
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David Henry Headley
(@DavidHHeadley) reported
from
Islington, England
That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?
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Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart
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Rob Harvey
(@ROBRV) reported
from
Ilford, England
@O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help
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roger
(@NokkTheDwarf) reported
from
Poplar, England
@O2 your priority ticket service has not let me click on continue to buy the tickets (it is greyed out). This is the first time I have used the service and it isn't a good experience.
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iyren
(@Silverlink_) reported
from
Croydon, England
@O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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WillettP2020
(@P2020Willett) reported
@O2 unbelievable! Trying to help O2 stop there customers being defrauded but no one knows who to report it to in O2... I don't see why I should chase O2 when they can't be bothered or are not interested. If O2 are out there contact me!
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Annabelle Hartley
(@AnnabelleHartl4) reported
@HausofCharlie @O2 I'm having same issues
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Gemma 🦊
(@Gemma_Fox) reported
@O2 trying to register for my NHS discount but it won’t accept my email. It’s an NHS. uk email but has my trust in it. It just won’t accept. Any help?
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Linda Johnston
(@LindaJo987) reported
@O2 I need help please!!! If I'm buying gig tickets with an 02 priority presale, do I go to the priority page at 9am when they go live or on the ticketmaster page? Please help 🙏
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Shazia Akram
(@Shaz5000) reported
@O2 hi I can’t access the cinema code on priority. Please can you help?
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Pang
(@tpang_d) reported
@O2 hi O2 - not getting a code for my odeon ticket this week on priority - any help please?
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Virginia A Lyon
(@Ginigins) reported
@O2 Hi @TheO2 I didn’t write down my saved complimentary odeon cinema ticket and when I went back to write it down it was gone, now I can’t book my cinema ticket. Can you help?
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ralph t
(@bigpanda999) reported
@O2 help cannot see my voucher code for your cinema offer but I do have one as it is timing / ticking down
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Mike Bignall
(@Yodasnuts) reported
@O2 It's great that you can come back and to to the chat and it's picked up. Does it cover all customer service issues?
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Pigeon Dave
(@PigeonDaveGames) reported
@virginmedia @O2 Please can you issue you me with a deadlock letter. My complaint still unresolved. Volt package is a con - I'm being overcharge, should be free upgrade. 82 messages, 20+ hours waiting on hold. @guardian