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O2

O2 Outage Report in Abbey Wood, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Abbey Wood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Abbey Wood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Abbey Wood, England

The most recent O2 outage reports came from the following cities: London, Enfield Town, Newham, City of London, Croydon, Hackney, Bromley, Poplar, Brentwood, Muswell Hill, Gravesend, Chingford, Southwark, Ilford, and Thornton Heath.

CityProblem TypeReport Time
London Phone 9 hours ago
Enfield Town E-mail 9 hours ago
London Wi-fi 1 day ago
London Total Blackout 2 days ago
Newham Phone 2 days ago
London Total Blackout 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Abbey Wood, England

Latest outage, problems and issue reports in Abbey Wood and nearby locations:

  • stephenhdg
    steve the taxi (@stephenhdg) reported from Ilford, England

    @lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out

  • ColinShaw_CX
    Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • jodyrandall
    Jody Randall Esq. (@jodyrandall) reported from Walthamstow, England

    @O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.

  • jameskibwe
    James Miller (@jameskibwe) reported from Stratford, England

    @O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.

  • TweetMRS
    MRS (@TweetMRS) reported from Camberwell, England

    “The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive

  • Y_Dollars
    Owura kwame (@Y_Dollars) reported from East Ham, England

    I can't make or receive calls for the past one hour @O2 try and fix this asap!!!

  • Ne0nnet
    🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England

    @O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down

  • jessicao96xx
    Jessica ♡ (@jessicao96xx) reported from Bexleyheath, England

    @O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!

  • Downtonres
    Carol mcCallum (@Downtonres) reported from Lambeth, England

    @BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff

  • madamdaphne
    Daphne & Jake (@madamdaphne) reported from Camberwell, England

    Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network

  • HobbsStu
    stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • phillipsc
    Fr Chris Phillips (@phillipsc) reported from Camden Town, England

    @O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.

  • Ashishpatel1972
    🧑🏿‍🦼Ash Patel🧑🏿‍🦼 (@Ashishpatel1972) reported from Croydon, England

    @O2 please help me

  • soyabean1717
    Tracey Thompson (@soyabean1717) reported from Sutton at Hone, England

    @Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!

  • PaulAndrews007
    Paul Andrews (@PaulAndrews007) reported from Hawley, England

    @O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.

  • loganwicke
    logan (@loganwicke) reported from Lambeth, England

    @O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..

  • DJTommyPickles
    Tommy Pickles (@DJTommyPickles) reported from Camberwell, England

    @O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!

  • raru1980
    Raru (@raru1980) reported from Poplar, England

    Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.

  • PaulMacca1976
    Paul McCaffrey (@PaulMacca1976) reported from Islington, England

    People be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service

  • TomTheProducer1
    Tom Quinn® (@TomTheProducer1) reported from City of London, England

    @FelicityHannah @O2 network capacity will quickly become the story of WFH and could spark the revolution

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • fifiRoo
    Fiona Rooney (@fifiRoo) reported

    @O2 Surely that is down to you to chase? You sent it with that courier not me, I don't know what courier you used! Why am I wasting my time chasing them? I sent you a perfect phone and that's how it got returned!!

  • turnayom
    MJ (@turnayom) reported

    @O2 I’m highly disappointed with the service atm I have work to be doing and I can’t make calls because the service is so bad I need to find a new network provider at this point because now you people are just blocking my blessing .....

  • alvarottlll
    Álvaro de la Torre (@alvarottlll) reported

    Lovely gift from @O2 after asking them if using it abroad for long time because of covid would be a problem. What option do I have? I can’t get back to the UK, and you guys want to charge extra for using my phone!

  • fedupfish
    missy (@fedupfish) reported

    @o2 thanks for sending me default notices for a fraudulent account set up in my name - and thanks for refusing to put me through to your fraud dept. Crappy service. And thanks for obs not doing due diligence when it came to setting up the accounts in the first place. Sloppy

  • sarahbb1
    Sarah BB (@sarahbb1) reported

    Regular travelers which network do you use @O2 are freaking terrible and I’m tired of fighting to keep my phone on while travelling. Which network doesn’t auto stop your phone when roaming leaving you stranded on the reg? #travel #phone

  • alteredattitude
    Paul Stanley (@alteredattitude) reported

    @O2 Hi O2, I’m trying to access your chat function in order to sort out some issues with my account. This function seems now to have become well hidden on your website. Any clues..?

  • LiamDMiles
    Liam Miles (@LiamDMiles) reported

    @O2 for no reason, it appears that my SIM has been barred. I can't connect to a chat to get assistance, and am unable to make phone calls to speak with customer service, and I need my phone. Please help ASAP! #WhatCustomerService #Barred

  • smithie84
    Liam Smith (@smithie84) reported

    Is @O2 down nationwide or is it just my phone that's decided to suddenly not work at all ?

  • mollyannreeson
    mollyann (@mollyannreeson) reported

    Honestly @O2 are useless. Been on the phone to them with problems for 3 weeks, multiple times a week😡😡 then to get through to someone today is a nightmare!!

  • wrightyp1988
    Ian Wright (@wrightyp1988) reported

    Morning @O2 hope you are all well. Can you please explain why you are telling everyone you are the best network in the uk when I can barely get a signal in the middle of bracknell town centre as 4g is non existent here