O2

O2 Outage Report in Beckenham, Greater London, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Beckenham, Greater London, England 04/13/2025 16:25

April 13: Problems at O2

O2 is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Beckenham, Greater London, England

The most recent O2 outage reports came from the following cities: London, Bromley, City of Westminster, Fulham, Tower Hamlets, Southwark, Paddington, Croydon, Acton, Bermondsey, Ealing, East Ham, Sutton, Cricklewood and Bexleyheath.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomBromley Internet
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet
United KingdomFulham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @nath_butler182 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @justhangingint1 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @ellegraceee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @aimeek1234 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @_princessnat_ You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!

  • iDaffySB Daffy (@iDaffySB) reported from Hackney, England

    @O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @BradleyClark10 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @Leighroy_xo You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • dionjoseph_ 🍀 Dion Joseph 🍀 (@dionjoseph_) reported from Bexleyheath, England

    @callumjohn28 @O2 Ahh that’s shit! 😩 call up next time, I just got off the phone with o2’s customer service team and they actually gave me a really good deal I’m shocked lol

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @anja_hudson You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • jamesrobey1990 James Robey (@jamesrobey1990) reported from Wandsworth, England

    @O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.

  • emmawebster emmawebster (@emmawebster) reported from Camberwell, England

    @O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @borntobefiled You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • iDaffySB Daffy (@iDaffySB) reported from Hackney, England

    Dear @O2, I’m having problems paying my bill, please help..

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @_samanthajaynee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @CarolineLiggins You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • MJPalmer84 MJ Palmer - Mr Gay England 2020 Finalist (@MJPalmer84) reported from Islington, England

    The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • dartduignan180 sean duignan (@dartduignan180) reported from Culmore, Northern Ireland

    @virginmedia @O2 But not your customer service when it comes to cancelling an order

  • ACDC16738798 ACDC (@ACDC16738798) reported

    @96Swinger @virginmedia @O2 Virgin media is worst internet provider and service I’ve ever had totally regret changing to it .

  • whereswallyXxi LynnNicks 🏴󠁧󠁢󠁳󠁣󠁴󠁿🌊🇺🇸 (@whereswallyXxi) reported

    @O2 Hi, I am being absolutely bombarded with spam calls for a while now and I am already registered on thing thats supposed to stop this. Is there anything you can do as my networkk to help? Thanks.

  • TheGreenHour HeureVerte (@TheGreenHour) reported

    @virginmedia Congrats on your merger with @O2! Perhaps when you guys have finished slapping each other on the back, you can get round to fixing my TV & Broadband? On the blink for two weeks now, zero Customer Service communication and the website is gaslighting your customers.

  • CatCalledMollen Mollen (@CatCalledMollen) reported

    @virginmedia @O2 Guess what? My VM Gigabit broadband is offline... AGAIN!! VM website says there's no issue at my address.

  • smithmacca michelle smith (@smithmacca) reported

    @96Swinger @virginmedia @O2 Let’s hope service is better 🤔😳

  • djt81 Dave (@djt81) reported

    @O2 I'm paying top dollar for a 5G contract and not even able to make calls or send texts never mind about anything else. Reaching out to you via @McDonaldsUK free wifi (thanks guys)

  • garytelling Gary Telling (@garytelling) reported

    @O2 What does joining with @virginmedia mean to me? Mobile bill going up (or down)? Virgin taking over my plan?

  • jeffro0906 jeff (@jeffro0906) reported

    How ******** does it take 24hrs to activate a new SIM card on an upgraded phone? Genuine question, @O2 are telling me “just keep switching your phone on and off during this period” the buttons on my phone will be ****** after 24hrs of switching it on and off. #PissPoor

  • smellymafingers Smellmafingers (@smellymafingers) reported

    @96Swinger @virginmedia @O2 Willit mean an end to Asian customer service people called " Archie " or " june" mishandling complaints ? Or better still investment into UK only call centres for UK business?