O2 Outage Report in Surbiton, Greater London, England
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The latest reports from users having issues in Surbiton come from postal codes KT6.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hackney, Fulham, Ealing, Southwark, Croydon, Acton, Redhill, Bermondsey, Belsize Park, Tower Hamlets, City of Westminster, Hounslow, Sutton and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Phone | |
| London |
Total Blackout | |
| Hackney |
Internet | |
| Fulham |
Phone | |
| London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 Pity you can’t provide consistent, reliable service in London
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Jose Suarez
(@SuarezFusters) reported
from
Ealing, England
@O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.
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☭ 卡里德 🇨🇳 ☭ خالد
(@Vagabond1107) reported
from
Hammersmith, England
@O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-
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Dave McGuane
(@DaveMcGuane) reported
from
Croydon, England
@O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?
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Hawan DE SOUZA VICENTE
(@HawanDs) reported
from
Merton, England
@O2 is okay but when it comes to speak to customer services 😴
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Jose Suarez
(@SuarezFusters) reported
from
Ealing, England
@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?
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Darren C
(@SLushCCool) reported
from
Croydon, England
@O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.
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david bryant
(@ladidalimey) reported
from
Richmond, England
@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
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Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
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Darren Boyle
(@misterscoop) reported
from
Brentford, England
@O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.
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♥♥єmmα♥♥
(@EmmaSaidThis) reported
from
Camberwell, England
@O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.
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Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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☭ 卡里德 🇨🇳 ☭ خالد
(@Vagabond1107) reported
from
Hammersmith, England
@O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -
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princess knickers
(@princess_knicks) reported
from
Lambeth, England
@O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…
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Darren C (He/Him) 🏳️🌈🌍🏉
(@SLushCCool) reported
from
Croydon, England
@ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch
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Matthew Blair
(@mblair35) reported
from
Kingston upon Thames, England
@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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Freddie Phillips (Amanda Benson)
(@cheesescientist) reported
from
Camden Town, England
@leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?
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Freddie Phillips (Amanda Benson)
(@cheesescientist) reported
from
Camden Town, England
@leonrestaurants @JamesJoelDann @O2 Not working for me either.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kathryn Morgan
(@KathrynJ5) reported
@O2 hi - my iPhone 11 which I got in June 2020 keeps crashing & switching itself off and I am trying to find support on your website but keep getting sent in circles. Can you help please?
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Yasmine Alina
(@yasmine_al) reported
@o2 update no 2: twitter team wants to help so they sent this issue to complaints who'll respond in 5 days without actually resolving pressing my problem. I am still in the same place!!! Lesson learnt not to deal with them ever again!!
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Lisa J Kearley
(@LisaKearley) reported
@O2 Thanks - managed to get someone online to help. Having a chat function only works if someone available! I had to pretend I wanted an upgrade in order to get someone to speak to...
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John morris
(@JohnMomorris) reported
@O2 my signal keeps dropping to 4g and speed drops. If I toggle airplane it goes back to 4g plus and speed increases. Whats going on? KY11 area. Still in my 14 days so a bit worried
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I am just me
(@andy_uk44) reported
@O2 goodbye @O2 as I’m stopping the DD today as the customer service is terrible have fun trying to get the £200+ off me cos you won’t get it and as I can do this legally you have only yourselves to blame for the lack of signal I’m getting
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Lisa J Kearley
(@LisaKearley) reported
@O2 Trying to cancel an extra in My O2 App - it isn't working! Online or in the app. No way to talk to anyone, no way to contact. I do not want to be charged. What do you suggest?
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kafb.rocks
(@kafbphotography) reported
We @O2 would like to charge you £487 to fix a phone that you sent to us in perfect physical condition. #customerservice #O2complaints #O2soterrible
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Dave Layzell
(@thin_sights) reported
@O2 I placed my order on the 25th September. When I try and fill the form it asks me to select where I purchased the phone from but there is no drop-down option for either o2 or Telefonica, which means I can't progress to the next page.
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Paul Clydesdale
(@paul_clydesdale) reported
Love when you are with @O2 and you get extra charges that say 65 pence per minute yet you are on the phone for 10s and get charger £5.54 ! Doesn’t really add up ! #complaint not a happy customer !
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Ian
(@Ian57586675) reported
@O2 Hi.... could you please tell me if there is a problem with the mast in my local area (again). I've gone from a poor signal at home to no signal at all which makes me wonder what I'm actually paying for? My postcode is HG2 7BW