O2

O2 Outage Report in Surbiton, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Surbiton, Greater London, England 12/21/2024 23:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Surbiton, Greater London, England

The most recent O2 outage reports came from the following cities: Balham, London, Croydon, Fulham, Camden Town, Ealing, Wandsworth, Paddington, Islington, Hackney, Tower Hamlets, City of Westminster, Acton, Holborn and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomBalham E-mail
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomCroydon TV
United KingdomLondon Phone
United KingdomLondon Total Blackout

Community Discussion

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O2 Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from Camberwell, England

    @O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.

  • guydorrell1 Guy Dorrell 3.5% Europhile #PR #electoralpact 👊 (@guydorrell1) reported from Croydon, England

    Hey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊

  • huggyheaven Richard Lace (@huggyheaven) reported from Wandsworth, England

    @o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • richardmorrisuk Richard Morris (@richardmorrisuk) reported from Richmond, England

    Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • thatVanessa1 Vanessa (@thatVanessa1) reported from Camberwell, England

    @O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

  • nickshuttle Nick Shuttleworth (@nickshuttle) reported from Ealing, England

    @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

  • des700 des (@des700) reported from Camberwell, England

    @O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help

  • LTHlondon LTH🇬🇧london (@LTHlondon) reported from Camberwell, England

    @SarahJa28484793 @O2 Not bad, I must say

  • Gill_Barr Gill Barr💙 (@Gill_Barr) reported from Islington, England

    @O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks

  • TeyLove_ T é y 🌺💜 (@TeyLove_) reported from Islington, England

    @O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????

  • esrose2003 Liz Rose 💙 (@esrose2003) reported from Richmond, England

    @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

  • sachink0201 Sachin Kumar (@sachink0201) reported from Brentford, England

    @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

  • daishughes daisy (@daishughes) reported from Kingston upon Thames, England

    @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

  • des700 des (@des700) reported from Camberwell, England

    Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    @O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.

  • TMytton90 Tom Mytton (@TMytton90) reported from Wandsworth, England

    @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Simon_J_Black Simon Black (@Simon_J_Black) reported

    @JordanWebber96 My wife’s the same. She’s with @O2 and every time I call her I can’t hear a thing. Her signal is terrible in Swansea. EE and Vodafone work best around here.

  • livingndoing Anna Firth (@livingndoing) reported

    @O2 Fed up of lack of service in my area. Going on for weeks now. Being billed even though my phone doesn't work off wifi in town. CA13 9RQ.

  • sophieclemens_x Sophie Clemens✨💋 (@sophieclemens_x) reported

    Poor customer service making people wait hours then keep transferring them to others who don’t know & cutting you off on purpose multiple times. Poor excuse of a company. Will no longer be an @O2 customer after this having been with you for more than 10 years. Disgrace

  • amberbmartin Amber Martin (@amberbmartin) reported

    @Wee_Sammy_xoxo @O2 Talk to @reid_360 they helped me when support services wouldn’t help me🥺..

  • badassscotsman BigYin (@badassscotsman) reported

    @oppo The flip is a brilliant phone. But because I'm with @O2 it's a bad phone filled with problems that @O2 has caused... So many lies and promises about updates for the flip.....

  • maxjbrady Max Brady (@maxjbrady) reported

    @O2 hi there I have lost my SIM card - can you help to arrange a replacement to be sent to my house? Thanks

  • hiirmaeminic Irma (@hiirmaeminic) reported

    @O2 Hi, I paid my phone bill a few days ago but my network / data is still not back on and I’ve tried everything… it keeps saying I need to pay but you guys have taken the money

  • flutter_bys Walk and Talk (@flutter_bys) reported

    @o2 when I call and spend 45 minutes repeating the same issue ‘can you unlock my phone’ and the customer advisor says it’ll be done in 72 hours yet he’s ordered me a new sim instead. That’s not customer service #02usedtobegreat #o2customeradvisorsneedpropertraining

  • rajy71 Raj (@rajy71) reported

    @O2 Not doubtimg you but different to the info given by your chat service and store (Brent Cross) yesterday. To confirm changing my tariff today but not upgrading will move to a plan where the RPI scheduled for Apr 23 has already been factored into the monthly price of the new plan?

  • swailsy gary swailes (@swailsy) reported

    @O2 just got a email with my bill with the end of a mobile number attached. I haven't even received the sim card yet and every time I try to login it keeps saying something has gone wrongs