O2

O2 Outage Report in Acton, Greater London, England

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The latest reports from users having issues in Acton come from postal codes W3 and W14.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Acton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Acton, Greater London, England 12/21/2024 08:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Acton, Greater London, England

The most recent O2 outage reports came from the following cities: Balham, London, Croydon, Harrow, Tottenham, Fulham, Camden Town, Watford, Ealing, Wandsworth, Paddington, Islington, Hackney, Tower Hamlets and Harringay.

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City Problem Type Report Time
United KingdomBalham E-mail
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomCroydon TV
United KingdomLondon Phone
United KingdomHarrow Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Acton, England

Latest outage, problems and issue reports in Acton and nearby locations:

  • LyndallAnn Lyndall (@LyndallAnn) reported from Ealing, England

    One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

  • omar_sheikh Omar Sheikh (@omar_sheikh) reported from Lambeth, England

    @O2 Worst. Network. Ever.

  • Downtonres Carol mcCallum (@Downtonres) reported from Lambeth, England

    @BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff

  • ColinShaw_CX Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • ShahlaaTahira 💟 (@ShahlaaTahira) reported from Hillingdon, England

    So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog

  • coffeemadman Jonathon (@coffeemadman) reported from City of London, England

    @O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    @O2 this is a joke my signal is pants i better get money off my bill looks like ill be saying good bye when my contract us up your a joke

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • samfowler sam fowler (@samfowler) reported from Camden Town, England

    @O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....

  • JoeAchilles Joeachilles.com (@JoeAchilles) reported from Denham, England

    Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Camberwell, England

    @O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • jodyrandall Jody Randall Esq. (@jodyrandall) reported from Walthamstow, England

    @O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.

  • vodaka_orange shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England

    @O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

  • marcwhufc marc foley ⚒ (@marcwhufc) reported from Barnet, England

    @sally290718 @O2 @02 I’m phoning them back tomorrow and doing that shit service though xx

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻

  • MSYENHA MSYENHA (@MSYENHA) reported from Wandsworth, England

    @O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!

  • marcwhufc marc foley ⚒ (@marcwhufc) reported from Barnet, England

    @o2 your service has been shocking nearly 2 weeks and my daughters Apple Watch for Xmas not here. Now by all accounts best to start the order again as will be quicker and wait a week for deposit to be put back in my account 🤬 look at your dm’s I’m in them 2 replies so far 🙄

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • viranrpatel Viran Patel (@viranrpatel) reported

    @O2 I am currently in France and my mobile data doesn't work. I've followed all your help guides and nothing works.

  • GildieJulie Julie Gildie (@GildieJulie) reported

    Dear @O2 how about you rectify the (now several days) signal loss in Church Stretton (Shropshire) & refund customers a full month's contract costs? 🤳 #O2 #poorcustomerservice

  • MixedMagicWoman Teresa Fowler (@MixedMagicWoman) reported

    @O2 Help please @O2

  • HalesowenBaggie Matthew Fleet (@HalesowenBaggie) reported

    A heads up for all customers it appears the data usage feature on the @O2 app is down #O2 #O2App

  • gazza_kjones gareth jones (@gazza_kjones) reported

    @O2 @danyologic @O2 sorry to hijack this, can you please dm me? I have an issue I need help with

  • Daddy_ratbag Steve Lywood (@Daddy_ratbag) reported

    @O2 I know it’s a bit late as just seen the reply on notifications. They tried to scan and then just said it’s not working. Wouldn’t mind but it seems like they knew about the problem but weren’t telling anyone before they created the code!

  • crhiled Chelsea (@crhiled) reported

    @O2 Hi, I have done this in several devices the issue persists

  • X20rachel09X Rachel (@X20rachel09X) reported

    @O2 I can't even thank you guys enough, my mum took a contract out with you guys brand new iPhone, she unexpectedly died a month later, not only did you cancel the contract but you also refunded my dad money and let him keep the phone. Forever grateful 💐

  • SAlNTDYKE grace (@SAlNTDYKE) reported

    @O2ApolloManc @O2 i pay for o2 purely for o2 priority and you have got rid of the priority queue???? why and how i have a priority ticket and i pay for your service for this

  • MarkYoungmk4 Mark Young (@MarkYoungmk4) reported

    @O2 Don't buy it. I've got it. Problems after Problems and @O2 you have done nothing to help me. You referred me to Samsung who charged me to get it fixed, 7 months old. Goes into brick mode and takes hours to sort, I paid to grt it sorted on Wed, back to brick mode today. Ragin