O2 outages and service status in Sutton, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 29, 9:01 AM GMT+1.
- Internet (60%)
- Wi-fi (40%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Sutton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sutton, England
The most recent O2 outage reports came from the following cities: Wandsworth, Mitcham, Croydon, Kingston upon Thames, and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth
|
Internet | 4 days ago |
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Mitcham
|
Internet | 11 days ago |
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Croydon
|
Wi-fi | 12 days ago |
|
Kingston upon Thames
|
Internet | 20 days ago |
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Kingston upon Thames
|
Wi-fi | 27 days ago |
|
Wandsworth
|
Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Richard Lace (@huggyheaven) reported from Wandsworth, England@o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews
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Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, England@O2 Fuming at O2. Currently have 2 devices on a business account, but apparently a 3rd was not given because of a credit check. How long have I been a customer? Years, and Years, A shop gave me a contract for device 2 in 10 mins I've just spent 40 on Telephone for nothing.
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Dave McGuane (@DaveMcGuane) reported from Croydon, England@O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?
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Bev Muir (@ellajack1) reported from Croydon, England@O2 I cant get through to customer services and its urgent
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Ruth Maurice (@ruthie82) reported from Merton, England@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
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Dave McGuane (@DaveMcGuane) reported from Croydon, England@O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...
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hen (@henna_macarena) reported from Richmond, England@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England@O2 truly the worst customer service I’ve experienced in a long while
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England@O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.
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𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, EnglandMy contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England@O2 Doing this means EVERY password has to be entered for everything. This is a REAL pain. I don't think you realise this. I did just logout and log back in. No change. Why is Seetickets no problem and Ticketmaster is a problem?
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✈️ B (@_beckid) reported from Croydon, EnglandAnyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡
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emmawebster (@emmawebster) reported from Camberwell, England@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!
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Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England@O2 Can you please help me as I can't send you a direct message
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AA Ron 🖤 (@Munden87) reported from Croydon, EnglandAnyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April
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🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, EnglandStruggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!
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Soonmixdin (@Soonmixdin) reported from Caterham, England@O2 What is this steaming pile of shite excuse for a help desk chat system you are operating now???
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Gerry White SEO geek (@dergal) reported from Redhill, England@O2 No - I think you're missing the fact that you still have services that a service designed, a UX guy, a bit of css and common sense could fix up in a week, it wouldn't be super cheap, but leaving this service running like it is, just isn't acceptable.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Vix Southgate 🦊 (@Victrix75) reported@O2 He spent 40mins on the call, but apparently now has a SIM card in the post. 🤯 Good job he's not vulnerable! I dread to think how you treat the aged who don't have any support at all.
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Carl Eardley (@CarlEardley2) reported@O2 @MarQusRomelle The app is dreadful. I’m trying to pay this morning and it’s horrible. I didn’t realise apps could be built this poorly in 2026…
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Darren Coomer (@coomerdarren) reported@O2 Very disgusted with O2 my issue still not resolved looks like I'll have to find a better provider
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⚡️ DarrAn ⚡️ (@darrangilpin) reported@comingupstorrie @O2 It's an absolute joke. I've been in the same boat since Friday. You'd think it was a simple fix.
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Kiff (@Himynameiskiff) reported@O2 I don't want to get rid of the handset, I just want to know if I can get rid of the airtime? I'm in a 30 day rolling contract rather than a 12/24/36 month contract. The signal is so poor round where I live and I just can't manage with it anymore and have considered leaving.
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Richard (@InfernalBore) reported@O2 @Uptowndiscos Why are you directing people to a page that is no long monitored/active? How do we contact o2 Business customer support in the UK? Why is the o2 Business online portal not working? Customer service levels have been bad for a ages, but now they're bordering on non-existent.
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Paul Clements (@paulclements) reported@O2 I’d like to buy a data bolt-on, but can’t get through on the phone (poor signal, I expect). Can you help?
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Mr B’s History (@MrZacJamesB) reported@O2 Cannot make a bill payment via Apple Pay or card on the app or browser. Nothing wrong with funds or the card. I’ve tried to contact someone and the app similarly fails to do that. The systems at O2 since Virgin have taken over are dreadful. Any help?
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Wez G (Taylor's Version) (@WezG) reportedYour customer service say they cannot verify my account @O2
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Joe Maw (@MawJoe) reported@O2 your service has been terrible since you amalgamated with Virgin I’ve had my security locked on my account despite several phone calls promising to unlock. This was caused by believe it or not, me wanting to spend money with o2z. Since then I’ve been charged twice for a bill