O2 outages and service status in Sutton, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jun 5, 9:00 PM GMT+1.
- Internet (50%)
- Phone (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Sutton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sutton, England
The most recent O2 outage reports came from the following cities: Croydon, Epsom, Wandsworth, Mitcham, and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 6 days ago |
|
Epsom
|
Phone | 16 days ago |
|
Wandsworth
|
Internet | 1 month ago |
|
Mitcham
|
Internet | 2 months ago |
|
Croydon
|
Wi-fi | 2 months ago |
|
Kingston upon Thames
|
Internet | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Iain (@iainkernaghan) reported from Redhill, EnglandWell @O2 i nearly upgraded my phone. Shame you misled me on your black friday airtime discount, wiped the basket and now just give me "400 bad request" pages. "Help" is useless, just loops of questions...
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AA Ron 🖤 (@Munden87) reported from Croydon, EnglandAnyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
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Craig Freeman (@craigdfreeman) reported from Worcester Park, EnglandThe phone signal on the train between Gatwick and London Bridge is absolutely atrocious @o2
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iyren (@Silverlink_) reported from Croydon, England@O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again
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mary spillane (@spillanemary) reported from Wandsworth, England@O2 Pity you can’t provide consistent, reliable service in London
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princess knickers (@princess_knicks) reported from Lambeth, England@O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…
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𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Lucy K-T (@KnellTaylor) reported from Croydon, EnglandSometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷
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Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, EnglandHi @O2 links in your last email are not working for me. #GoDine
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David (@daveya90) reported from Wandsworth, England@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
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Dowsey (@fbateallthepies) reported from Wandsworth, England@O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2
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James Robey (@jamesrobey1990) reported from Wandsworth, England@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
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daisy (@daishughes) reported from Kingston upon Thames, England@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Robert Balaam (@RobertBalaam) reported from Wandsworth, England.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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☆ Liezel ☆ (@liezel_t) reported from Merton, EnglandHey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
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Bev Muir (@ellajack1) reported from Croydon, England@O2 I cant get through to customer services and its urgent
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✈️ B (@_beckid) reported from Croydon, EnglandAnyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡
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⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, EnglandGood morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄
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des (@des700) reported from Camberwell, England@O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help
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Richard Morris (@richardmorrisuk) reported from Richmond, EnglandHi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jade Russell (@Jade_Russell) reported@O2 my signal has been shocking for over a week now! No 5G, barely any 4G and struggle to make and receive calls! No doubt I’ll still be expected to pay my full, high, bill come the end of the month! Possibly time to shop around after 15 years!
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Josh (@joshjeram) reported@O2 Thanks - I’ve paid now - since posting here. I also tried calling 202 from my phone the workflow funnelled me to a dead end and could t send me a link. I wasn’t offered the option of a human.After being a customer for 2 decades - it forced me to think of the cheaper alternatives.
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marny (@mrmarny) reported@O2 I can call, receive calls, text but cannot get texts. Support told me to get a new SIM, ordered on 22/5 nothing arrived, today told to wait till third week of June. Zero urgency or escalation, no complaint route, I am frustrated!!!
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Sekret Machines (@privatepilotuk) reported@O2 Absolutely hate signing in now with @virginmedia and @O2 Change it back, it's awful and so problematic. Bunch of garbage. Makes me hate the whole thing now Fire your developers
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Jake Moore (@JakeMooreUK) reported@O2 Other networks do not have this problem.
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Graham Style (@grahamstyle) reported@DavidJa51216245 @SkyNews @O2 O that glorious. I'm two months in and all I've had is lies from CS and no other help. They claim my account is unlocked but I can't even get through a simple credit check page. Maybe I'm just a month away for more terrible service
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Anton Roe (@AROE77) reported@O2 Why is your 5G connection so poor! Even in London is rubbish! No chance of any speed or quality in Nottingham! Sort it out.
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BROMAR (@21BROMAR) reported@O2 biggest waste of time you guys are - your complaints team are terrible you’ve made so many mistakes - misinformed me on my insurance - anyone with o2 ask them to check t&c’s guarantee they don’t actually know about their services - btw I’m an ex employee of @O2
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freja💐HIT THE WALL (@minorlyabrams) reported@barelyleftmybed @O2 @TicketmasterUK oh yeah sorry i’m an idiot , yeah that’s strange
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Craig Cooper (@Bep316) reported@O2 not helpful at all offer triple data boost on there official website and when it doesn't work. Ie £10 for 10gb of data should be trippled to 30gb there solution is to pay for 30gb data for 3months so £90 upfront and they will credit £20 a month