O2

O2 Outage Report in Sutton, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sutton, Greater London, England 06/07/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sutton, Greater London, England

The most recent O2 outage reports came from the following cities: Betchworth, London, Barnes, Cobham, Streatham, Tower Hamlets, Tadworth, Southwark, Bermondsey, Poplar, Lewisham, Earlsfield, Croydon, Fulham and Hampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBetchworth Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomBarnes Phone
United KingdomCobham Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • craigdfreeman Craig Freeman (@craigdfreeman) reported from Worcester Park, England

    The phone signal on the train between Gatwick and London Bridge is absolutely atrocious @o2

  • JosephS65112253 Joseph Sweeney (@JosephS65112253) reported from Sutton, England

    @O2 I went on holiday the resort I was staying had all free internet, when returned home only find I had a bill for the internet from o2 , rang was told you have let them no when you go on holiday, I never used any data and still got a bill crap customer service

  • JosephS65112253 Joseph Sweeney (@JosephS65112253) reported from Sutton, England

    @O2 I went on hoilday to resort never turned on my data , only to come home to a bill for data, contacted O2 tobe told I should let them no if you I go on holiday I need to let no , what crap really unhappy do use O2 please people don’t use this company

  • JosephS65112253 Joseph Sweeney (@JosephS65112253) reported from Wandsworth, England

    @O2 don’t use this company I went on hoilday never used my phone it was free data in the resort, got a bill when I got back , saying I had used data, rang customer service tobe told you need let O2 no if you leave the country what crap got nowhere rip off never used my phone

  • JosephS65112253 Joseph Sweeney (@JosephS65112253) reported from Wandsworth, England

    @O2 don’t use this company they are a rip off I went on holiday the resort I was staying had all there own data free, never turned my mobile data the whole, got a bill when I got. Told by customer service I should have told them I was going away what crap big brother

  • IanPike https://techhub.social/@ianpike 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IanPike) reported from London, England

    @O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.

  • louwhu16 Lou93x⚒️ (@louwhu16) reported from Worcester Park, England

    @O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.

  • bobmassie01 B o b M a s s i e (@bobmassie01) reported from Worcester Park, England

    @O2 Disney+ £2 off offer not working

  • NeilHigley Neil Higley (@NeilHigley) reported from Royal Kensington and Chelsea, England

    @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

  • juliet_gough Juliet MacKenzie Gough (@juliet_gough) reported from London, England

    @O2 can I use my phone in Israel? I’m pay monthly customer.

  • david52987296 david (@david52987296) reported from Victoria, England

    @O2 my O2 sim has not allowed me to dial international numbers for 3 weeks. Your customer service reps are failing to help. I need this for work. HELP!

  • Zenwork21 Zenwork (@Zenwork21) reported from Blackheath, England

    @O2 connectivity and signal in Canary Wharf is awful as usual #o2

  • Seanielondon Sean Flatley (@Seanielondon) reported from Hounslow, England

    @O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23

  • Shaneyfirkins96 Shane (@Shaneyfirkins96) reported from London, England

    Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released

  • azhaarashraf Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England

    @O2 Can you please help me as I can't send you a direct message

  • MattRibbins Matt Ribbins (@MattRibbins) reported from Poplar, England

    @andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked

  • Senhor_G__ Senhor G (@Senhor_G__) reported from Redhill, England

    @O2 I've upgraded but have my previous address. I need to change the delivery address, but can't do anything on the app. Can you help?

  • RobertBalaam Robert Balaam (@RobertBalaam) reported from Southall, England

    @O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩

  • RobertBalaam Robert Balaam (@RobertBalaam) reported from Southall, England

    @O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • David9189478633 David (@David9189478633) reported

    @O2 I cannot log in to my account despite resetting my login details and having codes sent to me which I have entered

  • HigsonAlice Alice Braithwaite. (@HigsonAlice) reported

    @O2 someone's taken out a fraudulent contract in my name but when I call customer services to verify the account, which I can't because it's not me, they tell me they can't do anything?? Amazing!!

  • HirenParekh22 Hiren Parekh (@HirenParekh22) reported

    Very very disappointing service from @O2. Advised to issue PAC after cancellation of contract and still waiting for it since last two weeks. It was my permanent number and now affecting my personal life as people cannot contact me. Worst experience of my life!

  • Danielw107 Daniel W (@Danielw107) reported

    @O2 wifi is faulty, been through google support, just to check with you if I take it to an o2 store is it replaced or sent off for repairs?

  • PaulBrown1pcb Paul Brown (@PaulBrown1pcb) reported

    @O2 my priority vue cinema tickets offer is not working

  • luke2323244 Luke (@luke2323244) reported

    @O2 It all good, I ended up speaking to your live support team and they was brilliant on helping me

  • linnington poohbey (@linnington) reported

    Customer service with @O2 is awful - avoid! Asked high street shop to cancel a short-term rolling contract months ago... just discovered they never stopped billing me. Now cannot complain via app (painful delay), phone (painful delay) nor website (link is broken). Shameful.

  • SF6Guru Dave (@SF6Guru) reported

    @O2 I had a text message a short while ago saying that there was a problem with your payment system early this morning affecting some customers and that any payment done won't be taken. I'll wait until the hold is released by my bank before attempting again.

  • v11_eed V_11EED (@v11_eed) reported

    @diversedeviant @O2 I’ve visited 5 different postcodes today within a 10-15 mile radius and each one is as bad as the other.

  • RedgraveLancs Meg 🌈 (@RedgraveLancs) reported

    Why do I never have internet when I’m not on WiFi @O2 ? Since buying my new iPhone (16) service has been beyond shocking. 5G usually connects for a few seconds before dipping out, I end up with 3G if I’m lucky (which obviously doesn’t work at all). Really need to change provider