O2 Outage Report in Sutton, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (24%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Sutton, Greater London, England
The most recent O2 outage reports came from the following cities: London, Newham, Croydon, Hammersmith, Mitcham, Tower Hamlets, Catford, Ealing, Streatham, Bermondsey, Hampton, Reigate, Lewisham, Fulham and Teddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Phone | |
| London |
Phone | |
| Newham |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Jord
(@jordanharris86) reported
from
Poplar, England
@O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks
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Tom Mytton
(@TMytton90) reported
from
Wandsworth, England
@O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!
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David
(@daveya90) reported
from
Wandsworth, England
@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
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Chris Gledhill
(@cgledhill) reported
from
Whyteleafe, England
@AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent
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Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
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des
(@des700) reported
from
Camberwell, England
Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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hedara
(@hedaramusic) reported
from
Hammersmith, England
@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
Camberwell, England
@O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.
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Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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des
(@des700) reported
from
Camberwell, England
@O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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PatrizioLiam85
(@Sharp_Essential) reported
@O2 I tried that but it happened to me when I tried to get the Odean ticket so when I looked on twitter to message 02 loads of other people was having the same problem. So refreshing it wasn’t helping it was a glitch on your side to do with the cinema tickets- it happened last week
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Discworld Girl 🤩 #SackBorisJohnson
(@discworld_girl) reported
@O2 well, turns out some companies DO think I'm worth a basic contract! 14 years with you and you couldn't give me what @ThreeUK did when I never spent anything there.
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capnmac 🏴🇺🇦
(@capnmac85) reported
@O2 I have now with the help of the nice people at the o2 shop worked out there is a fault with the phone. This phone was given to me in February by @O2 insure. They are refusing to fix it without me paying an excess. I did not cause this problem. The phone was faulty.
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 I have a quick question can O2 disconnect an customer’s contract without their permission?
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lisa garbutt
(@lisagarb) reported
@O2 another day still no number ported, this is getting beyond a joke , i have contacted ofcom as you are giving everyone generic answers that you are sorting it, your not sorting it as your Twitter shows, you have took first months bill quick enough, so no problem there,
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!
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BeltFan
(@BeltFan2) reported
@O2 why is it soooooo difficult to report a network issue to you? Your website is a shambles. More NO2 than O2. 👎👎👎
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Daniel Barnett
(@daniel_barnett) reported
@O2 It's sorted now (after 90 mins of being shunted back and forth, and your call centre inadvertently cancelling the wrong number). Like so many large organisations, your staff are (a) extremely polite (b) frustrated with your awful systems; and (c) helpless to help customers.
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StressyFPL
(@Irons_FPL) reported
@O2 Are you taking the actual piss? Many people with no phone number due to your stupid system not porting them and your tweeting this? Sort your **** out 6 days I’ve been without my number you morons
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mr guddah
(@mrguddah) reported
@daniel_barnett @O2 Honestly the only thing that saves o2 from me leaving them is their excellent customer service representatives..oh God they are well trained compared to the competition