O2 Outage Report in Balham, Greater London, England

Problems in the last 24 hours in Balham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Balham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Balham, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Newham, Wembley, Wandsworth, Greenford, Paddington, Wealdstone, City of London, Croydon, Hackney, Bromley, Kensington, Poplar, and Muswell Hill.

City	Problem Type	Report Time
London	Phone	10 hours ago
Hammersmith	Internet	13 hours ago
London	Wi-fi	1 day ago
London	Total Blackout	2 days ago
Newham	Phone	2 days ago
Wembley	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Balham, England

Latest outage, problems and issue reports in Balham and nearby locations:

• 
  Dave McGuane (@DaveMcGuane) reported 36 seconds ago from Croydon, England

  @O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?

• 
  Jose Suarez (@SuarezFusters) reported 3 minutes ago from Ealing, England

  @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

• 
  Darren C (@SLushCCool) reported 12 minutes ago from Croydon, England

  @O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.

• 
  Darren Boyle (@misterscoop) reported 12 minutes ago from Brentford, England

  @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

• 
  ♥♥єmmα♥♥ (@EmmaSaidThis) reported 14 minutes ago from Camberwell, England

  @O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.

• 
  ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported 15 minutes ago from Hammersmith, England

  @O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-

• 
  david bryant (@ladidalimey) reported 20 minutes ago from Richmond, England

  @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

• 
  Judith Hall (@judithhall67) reported 23 minutes ago from Bromley, England

  @O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help

• 
  Freddie Phillips (Amanda Benson) (@cheesescientist) reported 24 minutes ago from Camden Town, England

  @leonrestaurants @JamesJoelDann @O2 Not working for me either.

• 
  mary spillane (@spillanemary) reported 24 minutes ago from Wandsworth, England

  @O2 Pity you can’t provide consistent, reliable service in London

• 
  Ben Marshall (@marshallb60) reported 25 minutes ago from Kingston upon Thames, England

  @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

• 
  Darren C (He/Him) 🏳️‍🌈🌍🏉 (@SLushCCool) reported 29 minutes ago from Croydon, England

  @ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?

• 
  Freddie Phillips (Amanda Benson) (@cheesescientist) reported 32 minutes ago from Camden Town, England

  @leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?

• 
  mary spillane (@spillanemary) reported 36 minutes ago from Wandsworth, England

  @O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch

• 
  ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported 40 minutes ago from Hammersmith, England

  @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

• 
  Dave McGuane (@DaveMcGuane) reported 43 minutes ago from Croydon, England

  @O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...

• 
  Soph 💕 (@SophieGudge_) reported 44 minutes ago from Ilford, England

  This @O2 mast issue in Brentwood is beyond a joke… My internet doesn’t get installed for 2 weeks.. I’m going to be sat twiddling my thumbs. I hear it’s been going on for a year.. Don’t expect to hear from me past 5pm till the 1st October.

• 
  Hawan DE SOUZA VICENTE (@HawanDs) reported 51 minutes ago from Merton, England

  @O2 is okay but when it comes to speak to customer services 😴

• 
  Judith Hall (@judithhall67) reported 54 minutes ago from Bromley, England

  @O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.

• 
  Matthew Blair (@mblair35) reported 59 minutes ago from Kingston upon Thames, England

  @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Samantha sanderson (@Samanth73659619) reported 6 minutes ago

  @virginmedia Hello, o2 won't let me cancel without paying a fee. You have reduced the costs of my tv package which has been very helpful, but @O2 are refusing to do any offers and want to charge me to leave.

• 
  Yasir Ali (@Yasir0Ali) reported 9 minutes ago from West Bridgford, England

  After 9 years of using O2 mobile network, now cancelling. What a poor customer service and insurance policy! @TheO2 @O2

• 
  Kiki (@Epic_Kirsty) reported 12 minutes ago

  @thepmadden @O2 I've been having almost the same problem...I lost the SIM card, so now even though I have the email and password for the account I am unable to cancel my contract. In March I've spent over 9 hours trying to get through on the phone and my official complaint email is ignored.

• 
  Kiki (@Epic_Kirsty) reported 15 minutes ago

  @O2 Hi, I sent a complaint email to O2 on 03/03/2023. Seven working days have now passed and I am still awaiting a response. I made clear in my email my intention to cancel the account and I feel like O2 are dragging their heels on purpose to try extort more money from me.

• 
  Nicola Piggott (nee Richardson) (@nikinak84) reported 23 minutes ago

  @O2 @EleanorGrace09 I'm the same and sadly we've lost signal on old sim,my dad's old number which he wants to switch now says it's not been recognized when trying to call it 😒😒😔😔

• 
  Perri Crowder (@Elderperri) reported 24 minutes ago

  @EnglandRugby @O2 The team have been crap since Ben youngs was dropped prematurely

• 
  Lucie Rimmer (@LucieRimmer) reported 25 minutes ago

  @EE need some help topping up a card for a dongle. Shops won’t accept the card we have. You won’t let me create an account online. Asking me to call 150 off my phone but I’m not on EE and last time I called it cost £18. Glad I’m on @O2 🤬

• 
  Emyr Hughes 🇺🇦 (@emyrhughes) reported 26 minutes ago

  @O2 You’re always ‘busier than usual’ on the phone but the wait time when I first called was around 15 minutes - it’s now been over 2 hours! Can you confirm that this level of service is acceptable to O2? Can I have an email for your legal department please?

• 
  Tucks (@HarryTucker_) reported 28 minutes ago

  @O2 Can’t make or receive calls and have no connection anywhere I go. Please help

• 
  Josh Lister (@Josh_Lister) reported 29 minutes ago

  @O2 how can I stop marketing calls please? I am not an O2 customer yet I got 4 calls today from someone trying to offer me an O2 contract