O2

O2 Outage Report in Balham, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Balham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Balham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Balham, Greater London, England 03/25/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Balham, Greater London, England

The most recent O2 outage reports came from the following cities: City of London, London, Hammersmith, Croydon, Hackney, Bromley, Kensington, Poplar, Muswell Hill, Leatherhead, Southwark, Ilford, Paddington, Thornton Heath and Hounslow.

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City Problem Type Report Time
United KingdomCity of London Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomHammersmith Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Balham, England

Latest outage, problems and issue reports in Balham and nearby locations:

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!

  • MikeBrownnutt Mike Brownnutt (@MikeBrownnutt) reported from Merton, England

    @O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉

  • MedinaMadam Eva Hamilton (@MedinaMadam) reported from Camberwell, England

    Not good customer service at all! Maybe you need to join me @O2

  • jackaarondavies Jack Aaron Davies (@jackaarondavies) reported from Richmond, England

    @O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.

  • boogieloo Jodie De Vere (@boogieloo) reported from Southall, England

    @O2 I love @ O2 Customer Service

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

  • aavalostorres Arturo Avalos Torres (@aavalostorres) reported from Stratford, England

    @O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.

  • 24_7_Raver Will McLeish (@24_7_Raver) reported from Camberwell, England

    @O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there

  • KtHob Katie Hobden (@KtHob) reported from City of London, England

    Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical

  • AkilAlakil عقيل العقيل (@AkilAlakil) reported from Poplar, England

    @O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • RalphVarcoe Ralph Varcoe (@RalphVarcoe) reported from Merton, England

    @O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!

  • RalphVarcoe Ralph Varcoe (@RalphVarcoe) reported from Merton, England

    @O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Worse customer service @o2 I give up!

  • Macgregor11 Glenn macgregor (@Macgregor11) reported from Harrow Weald, England

    @O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now

  • MissPaulaGreen Paula (@MissPaulaGreen) reported from Camden Town, England

    @O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨

  • Cla_Cottingham Claire Cottingham (@Cla_Cottingham) reported from Wandsworth, England

    @O2 Help. Unfortunately not which I now understand is not ideal!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • pete_strange strange but true (@pete_strange) reported

    @O2 OMG trying to upgrade 4 phones and like pulling teeth. Assume don’t want money. Come on sort out your customer service 🙄

  • DunckleyKevin Kevin Dunckley (@DunckleyKevin) reported

    @O2 frankly shocking customer experience after 2 weeks. Double billing, lack of customer service. #AvoidO2

  • ohholls_ Holls (@ohholls_) reported

    @darrenjc46 @O2 Having the same issue. It is a joke!

  • AshishB62545995 Ashish Bhat (@AshishB62545995) reported

    @O2 worst customer service ever ever I have faced with any phone network , I rather switch to @ThreeUK

  • richardwsagar RICHARD W SAGAR (@richardwsagar) reported

    @O2 Tried all the suggestions and no difference, still very poor. I’m around 500m away from the mast with no obstructions and only have one bar showing on the signal strength!!!

  • JessPacker5 Jess Packer (@JessPacker5) reported

    @O2 Firstly I haven't got an O2 phone as it never turned up and you have started billing me for it. Secondly, why would I call you for a 6th time..I'll just repeat that, a 6th time, to be told by customer services that they can't see anything as the fraud team have locked the account

  • paulmcmillan19 paul mcmillan (@paulmcmillan19) reported

    @O2 I have been on chat once today. And 2 x phone calls and been cut off by yoursleves3 times - wasted 2 hours of my life and you cut me off what kind of service is this you give people ?

  • Harrogate_Wife Harrogate_Wife (@Harrogate_Wife) reported from Harrogate, England

    @o2 please help again I have dmd you again

  • ppauk PPAUK (@ppauk) reported

    OMG how inept are @O2 called re network issues and trying to get hold of them most of today only to be told "there is a fifteen minute wait"! and then cuts you off 😤 Shocking service, shocking support!!! Have totally had it with @O2 VIP service my foot

  • clarkegable CLΔRKE (@clarkegable) reported

    @O2 I am happy to say I will be leaving your terrible and inefficient customer service in the new year!