O2

O2 Outage Report in Balham, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Balham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Balham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Balham, Greater London, England 12/09/2025 13:10

December 09: Problems at O2

O2 is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Balham, Greater London, England

The most recent O2 outage reports came from the following cities: London, Fulham, Islington, Hackney, Hounslow, City of London, Surbiton, Croydon, Ilford, Hammersmith, Wembley, Bexleyheath, Poplar, Richmond and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomFulham Phone
United KingdomIslington Internet
United KingdomHackney Internet
United KingdomLondon Phone
United KingdomHounslow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Balham, England

Latest outage, problems and issue reports in Balham and nearby locations:

  • stephenhdg steve the taxi (@stephenhdg) reported from Ilford, England

    @Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage

  • AdairDrivePhoto Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, England

    Hi @O2 links in your last email are not working for me. #GoDine

  • HowarthCharles Charles Howarth (@HowarthCharles) reported from Camden Town, England

    @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

  • SeanEdwardParry Sean Parry (@SeanEdwardParry) reported from Wandsworth, England

    @O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.

  • ChiswickRFCGirl Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, England

    Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

  • Munden87 AA Ron 🖤 (@Munden87) reported from Croydon, England

    Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data

  • hillww1 William Hill (@hillww1) reported from Stratford, England

    @O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Whenever i got to Bournemouth im losing the signal on the beach straight away

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Your service doesnt work in Bournemouth lol

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    My mum is vulnerable and can’t use the internet... she needs help @O2

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • London_W4 Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England

    @O2 truly the worst customer service I’ve experienced in a long while

  • Mr_Rafal Raf (@Mr_Rafal) reported from Hackney, England

    Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!

  • sparkyDLVXO Dimitthri Lochana Vithanage (@sparkyDLVXO) reported from Banstead, England

    @O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!

  • JohnTillUK John Till (@JohnTillUK) reported from City of London, England

    @yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • knobalob Sophie A 👸🏼 (@knobalob) reported

    Not had any @O2 signal for a few days now...

  • SteveColes33 scolesy (@SteveColes33) reported

    @O2 any chance I could get more data with no extra charge? Loyal customer for many many years!

  • SpannaD 💙🐝👑Spanna Monkey 🔧🐵🙊🏴‍☠️ (@SpannaD) reported

    @O2 Please help as my SIM card has been deactivated and I keep going round in circles to find a number to contact you on… it’s a pay as you go Thank you x

  • thesentnurse Adenike Olakunle (The Forbes’ Nurse)🇳🇬🇬🇧 (@thesentnurse) reported

    @O2 Yet another disappointment from @O2 again. That refund promise for 17th of May was the 8th promise I’ve gotten from them. Does anyone knows a legal body that protects customer right in the UK? I need to take legal action against @O2

  • Taylod61 ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported

    .@O2 network just went from 4G to3G again everyday this crap network fails

  • MFletch87 FLETCH #14 (@MFletch87) reported

    @O2 why does your automated service cut you off when you’re opening times are till 9pm... looking for a new contract

  • Minette_78 Rachel McConnell (@Minette_78) reported

    @O2 I can't see anything on there to help. I'm just going round in endless loops resetting my password then getting kicked out of my account area.

  • lizwebb80 lizellen (@lizwebb80) reported

    @O2 @SkyUK so ive been a #skymobile customer since the beginning of May only to see that a mast is down in my area. No one can hear me on the phone and the updates keep making the date for fix longer and longer. Wish I'd stayed with Vodafone (and that's saying something)

  • Tamzinpatterson Tamzin Patterson (@Tamzinpatterson) reported

    @O2 I don't have another network sim I could test in it no. I've already requested to have my old phone unlocked but I was told you can't unlock it as it's not an o2 device?

  • InFluxSince83 Everything Reflects the Darkness (@InFluxSince83) reported

    Hi @O2 anything you can do to help get these muppets off my back please? Yo what's up with the scammers all of a sudden?! Yesterday had 3 automated National Crime Agency calls, and another one just now. 07545907171 07545907482 07545907892 07545907596