O2 Outage Report in Balham, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Balham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Balham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Balham, Greater London, England
The most recent O2 outage reports came from the following cities: London, Paddington, Thornton Heath, Leatherhead, Hounslow, Hackney, City of London, Abbey Wood, Harringay, Ealing, Newham, Tower Hamlets, Chigwell, City of Westminster and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Paddington |
Phone | |
| Paddington |
Phone | |
| Thornton Heath |
Phone | |
| Leatherhead |
Total Blackout | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Balham, England
Latest outage, problems and issue reports in Balham and nearby locations:
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Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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NAIJA BOI
(@MANLIKENAIJA) reported
from
Islington, England
@O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃
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Shane
(@Shaneyfirkins96) reported
from
London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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Matt Ribbins
(@MattRibbins) reported
from
Poplar, England
@andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
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The Guv'nor
(@Payney26) reported
from
Bromley, England
@O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please
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Sean Flatley
(@Seanielondon) reported
from
Hounslow, England
@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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marc foley ⚒
(@marcwhufc) reported
from
Mill Hill East, England
@O2 you doing any work around N11 London as my signal has just vanished 😩
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Azhaar Ashraf
(@azhaarashraf) reported
from
Kingston upon Thames, England
@O2 Can you please help me as I can't send you a direct message
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David T Kinnear
(@dkinnear) reported
from
Camberwell, England
@O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍
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John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Clough
(@CloughMark) reported
@O2 anyone else find o2 and their customer service dept a disgrace?
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Sergio Fernandez
(@Sergio_FeGu) reported
@O2 hi, I have been with O2 for more than a week, my Volt benefits are already applied in my broadband but not in my data allowance. Is there any way to check if there is a problem with my address to get it applied too?
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Shaun
(@ShaunGoater_1) reported
@O2 customer service is absolutely useless. 9 separate phone calls to 3 separate departments & still not soterd out my issue. No worries the ombudsman has been informed
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Zara H
(@Zeejh32) reported
@O2 please explain why you are holding my money when an order didn't even go through.had no email confirmation but £30 was taken on the 5th May.have been told to expect it back within 24 hours twice since then. I will take this further if the issue isn't resolved, this is theft.
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pssch
(@philsch79061855) reported
@O2 Doesn't help whatsoever it's your crappie network, will be moving over to @EE
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Jeetesh Luhar
(@Indian_Thriller) reported
from
Iver Heath, England
Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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jxmes
(@jxmes_v) reported
@O2 Hahaha did you copy and paste that and send it to absolutely anyone who has a problem with your signal? Awful customer service
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Kevin Mc
(@appccessible) reported
Since @libertyglobal got their hands on @O2 things have really gone down hill for customers. #5GAt3GSpeeds
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Annie 💙🕊 🇺🇦
(@Bluebackpacker) reported
Looks like @o2 has broken up with Caffè Nero and it's new bae is @GreggsOfficial ?
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naveenakb
(@naveenakb2) reported
@O2 I am still waiting, I was told someone will call me and I haven’t heard anything from the fraud team. I have called customer service 3/4 times and all they have said is to wait for the team to get back to me but it’s way over the SLA given and stuck with a fraudsters bill