O2 Outage Report in Balham, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Balham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Balham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Balham, Greater London, England
The most recent O2 outage reports came from the following cities: London, Southwark, City of London, Croydon, Ealing, City of Westminster, Hammersmith, Southall, Bromley, Wandsworth, Hackney, Paddington, Fulham, Islington and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Total Blackout | |
| London |
Phone | |
| City of London |
Phone | |
| Croydon |
Total Blackout | |
| Southwark |
Phone |
Community Discussion
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O2 Issues Reports Near Balham, England
Latest outage, problems and issue reports in Balham and nearby locations:
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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emmawebster
(@emmawebster) reported
from
Camberwell, England
@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
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Gianluigi PAGHI
(@Gigiryche) reported
from
Harrow Weald, England
Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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Bev Muir
(@ellajack1) reported
from
Croydon, England
@O2 I cant get through to customer services and its urgent
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Daffy
(@iDaffySB) reported
from
Hackney, England
Dear @O2, I’m having problems paying my bill, please help..
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2
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Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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RebeccaW40
(@RebeccaW40) reported
from
Epsom and Ewell District, England
@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
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Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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James Robey
(@jamesrobey1990) reported
from
Wandsworth, England
@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
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MJ Palmer - Mr Gay England 2020 Finalist
(@MJPalmer84) reported
from
Islington, England
The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2
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Daffy
(@iDaffySB) reported
from
Hackney, England
@O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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BEX
(@Bex_Stinson) reported
from
Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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Steffie
(@steffiegc) reported
from
Eltham, England
@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Benjamin
(@ben_mellors) reported
@O2 @O2 Never did get a response to this. 4th Complaint now. Shall I post up all my complaint evidence online?
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Penelope Adams
(@Penelop94089784) reported
Could a member of the payment team from @O2 please contact me I’ve spent 3 hours on phone since last Thursday to pay a bill and be given every excuse your customer service support is appalling 😡
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Alan Chambers
(@alan_chambers) reported
@O2 dm first time abroad with new o2 contract and data roaming not working. Could it be blocked?
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Fatgirlslim75
(@KellyForrest75) reported
@O2 please help I got a sim as part of VM deal I have been unable to register online so get no visibility of my bill other that the email and it had suddenly increased I have no notification as to an increase, so don’t know if it’s usage as I can view my bill.
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Perfect Shots Equine
(@MsHeavenJDMyo) reported
@Ofcom Help! @O2 seem to be using a ploy to stop people paying off their devices and leaving contracts by saying the card was declined. Tried five different cards / my banks says they haven’t even attempted the transaction. Where do I stand. I want to pay my device and end.
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Sean
(@Sean62140511) reported
@O2 Day 8 of contacting O2 via their chat function on the app. 8 days of being asked all the same questions, told that they will look into the problem then mouthing further. I feel like I’m in a Kafka novel.
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Matthew Veys
(@mveys) reported
@O2 hello! Now that Virgin Media WiFi network has gone from the tube. I cannot connect via WiFi Extra network? Just gives me the below (on Android device). Hope you can help.
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tiredmum
(@_maggie5_) reported
@virginmedia @O2 No I wanted to cancel all services including the O2 SIM. My virgin disconnection is scheduled for the 22/4 but O2 sat I'm stuck with them unles I pay the cancellation fee
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Barry Devlin
(@irishbazdev) reported
@O2 Hey, any chance of writing or emailing me regarding my complaint resolution. How many DM messages do I need to send? You can send me promotional stuff but not a final resolution letter or email!
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Jonathan Anderson
(@JonnaAnderson) reported
from
Beamish, England
@O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?