O2 Outage Report in Balham, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Balham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Balham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Balham, Greater London, England
The most recent O2 outage reports came from the following cities: City of London, London, Ealing, Newham, Tower Hamlets, Chigwell, City of Westminster, Waltham Forest, Thornton Heath, Hackney, Harringay, Esher, Kensington, Worcester Park and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Internet | |
| London |
Phone | |
| Ealing |
Phone | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Balham, England
Latest outage, problems and issue reports in Balham and nearby locations:
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Jody Randall Esq.
(@jodyrandall) reported
from
Walthamstow, England
@O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.
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Tommy Pickles
(@DJTommyPickles) reported
from
Camberwell, England
@O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out
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MSYENHA
(@MSYENHA) reported
from
Wandsworth, England
@O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!
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shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️
(@vodaka_orange) reported
from
Hammersmith, England
@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
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sam fowler
(@samfowler) reported
from
Camden Town, England
@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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James Miller
(@jameskibwe) reported
from
Stratford, England
@O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.
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Jonathon
(@coffeemadman) reported
from
City of London, England
@O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.
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Dré
(@daktadre) reported
from
Merton, England
@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
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Jessica ♡
(@jessicao96xx) reported
from
Bexleyheath, England
@O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network
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Omar Sheikh
(@omar_sheikh) reported
from
Lambeth, England
@O2 Worst. Network. Ever.
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Owura kwame
(@Y_Dollars) reported
from
East Ham, England
I can't make or receive calls for the past one hour @O2 try and fix this asap!!!
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
@O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down
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Carol mcCallum
(@Downtonres) reported
from
Lambeth, England
@BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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logan
(@loganwicke) reported
from
Lambeth, England
@O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..
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Lyndall
(@LyndallAnn) reported
from
Ealing, England
One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ihavtoo
(@ihavtoo) reported
@NathFerguson @O2 @O2 hi, I still cannot get an Apple Watch Ultra 3 purchase to get through. Was promised a call back but no one ever did. Really poor service considering the watch needs to be tried to the same phone number.
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Denise Woodcock
(@DAW4) reported
@O2 unable to sign in to my account, need to respond to an email from you but your system checks my email an then goes to a blank page. Plus having to wait 2 minutes in a queue each time I try.
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euan ferguson
(@fergie69) reported
@O2 have forced a new login to their virgin media o2 account and now I can’t access any account info and I have to call them to sort it out ! I don’t think so !
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Joey Bloggs
(@JoeyBloggs8) reported
@O2 what's happened to your customer service team?? Used to be great now it's a minimum 50 min waits for a live chat? Your chat bot is terrible and customer service call team don't even know your current offers.
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Matt Cox
(@mr_m_cox01) reported
@O2 please help, found suspected fraud on my account and no one at o2 is picking up the phone.
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Vik
(@TheWheelOfMyCar) reported
@wendyk1501 @O2 Jamies on EE they are really good. I’d swap if I were you. The only reason I haven’t is because on the very very rare occasion he doesn’t have service, I do. But he has service a good 99.9% vs my 60%. Is there no support for your broadband given you need it for job hunting?
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DougieSweeney
(@SweeneyDougie) reported
@O2 has to be the worse network ever, every month problem after problem
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_
(@christianj4mes) reported
hello @O2 it's absolutely impossible to speak to a human on your customer service - one of the many reasons I'm TRYING to end my contract. How do I speak to a human please?
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Lee Simpson
(@Lee_Simo89) reported
5 hours trying to resolve an issue with @O2! Keep being cut off from the call centres in India every time I try to get a resolution, no attempt to call me back. I need a uk office to speak to now!
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S Esq
(@__sine_nomine) reported
@O2 Any reasons why it’s taken 4 hours plus to start an online chat? Speaking to your customer services there’s a minimum of a thirty minute hold. Going on for two days…