O2

O2 Outage Report in Balham, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Balham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Balham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Balham, Greater London, England 12/03/2025 11:00

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Balham, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hackney, Croydon, Ilford, Hammersmith, Wembley, City of London, Bexleyheath, Poplar, Richmond, Hounslow, City of Westminster, Southall, Merton and Ealing.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomHackney Phone
United KingdomLondon Phone
United KingdomCroydon E-mail
United KingdomHackney Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Balham, England

Latest outage, problems and issue reports in Balham and nearby locations:

  • HopeVonJoel Hope Fashion Stylist (@HopeVonJoel) reported from Wandsworth, England

    @O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness

  • Thinkbig261 Thinkbig26 (@Thinkbig261) reported from Stratford, England

    @O2 I just want to let you know that im going to EE. Its not me its you, your just not what i want no more you don't offer me anything good for being loyal EE is just better. 💔 sorry not sorry p.s its a polite **** you if that wasn't clear but just in case **** YOU!

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2

  • chloefinlayson Chloe Finlayson (@chloefinlayson) reported from City of London, England

    @naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though

  • zarascakes Zara (@zarascakes) reported from Croydon, England

    @ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it

  • jonesy040669 steve jones (@jonesy040669) reported from Croydon, England

    @O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi

  • LynseyWhite2 Lynsey White (@LynseyWhite2) reported from Wandsworth, England

    @O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice

  • EmmaEgbers Emma Egbers (@EmmaEgbers) reported from Cobham, England

    @O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately

  • hannahmjoness Hannah Jones (@hannahmjoness) reported from Camberwell, England

    @O2 your 3G service in London is actually a joke

  • aavalostorres Arturo Avalos Torres (@aavalostorres) reported from Stratford, England

    @O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network

  • LydiaElenaxo Λυδια-Έλενα (@LydiaElenaxo) reported from Tottenham, England

    After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today

  • 2_4_Flinching 2 for flinching (@2_4_Flinching) reported from Camden Town, England

    @O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!

  • jonesy040669 steve jones (@jonesy040669) reported from Croydon, England

    @O2 my phone doesn’t connect to the internet via 4G can you help me

  • LeeButterley utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • 24_7_Raver Will McLeish (@24_7_Raver) reported from Camberwell, England

    @O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there

  • Retiremove Jane Slade (@Retiremove) reported from Wandsworth, England

    @O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.

  • MetallicWood 👊🏿 Tinashe 👊🏿 (@MetallicWood) reported from Bromley, England

    @o2 your data coverage is atrocious, one would think you are still stuck in 2006 🙄 #data #o2 #coverage #shit #4gCrap

  • sophiegdonnelly Sophie Donnelly (@sophiegdonnelly) reported from City of London, England

    @O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢

  • DaFluffMeister Mat Skipper-Banks (@DaFluffMeister) reported from Bexleyheath, England

    @O2 Tbh it’s not just the calling, the main issue is the lack of 4g and it’s awful speed, 3G, when it kicks in, is ok but in this day and age not getting 4g is a problem ;(

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CarrollsClobber Carrolls Clobber (@CarrollsClobber) reported

    Still no @O2 network… day two now. Useless.

  • SYMNJAYMS SYMN JAYMS (@SYMNJAYMS) reported

    @O2 priority doesn’t seem to be working for Bebe Rexha tour tickets on @TicketmasterUK! Help please

  • OsiaaH Leo 🌈 (@OsiaaH) reported

    @O2 Hi! please can you fix your priority presale link for bebe rexha on the app? It doesn't work and i do not have access to any desktop atm

  • BlakeyB Blake (@BlakeyB) reported

    @O2 sort your phone lines out!! Customer service is appalling, I’ve been trying to pay off my device plan for the last 3 weeks, spent hours calling for nobody to give a f*** to take the payment.

  • EAWallaceDudley E A Wallace🌸 (@EAWallaceDudley) reported

    I am not hlok with the forced notification alerts and this nonsensical "Emergency Alerts"app on my @Samsung phone, @O2 and @Android. Take this app off as I did not sign any contract with norcdid I consent to the UK government for this. #BinTheApp

  • Linda27360630 Linda (@Linda27360630) reported

    @O2 Greggs free coffee offer not working ?

  • sophiafira Soph (@sophiafira) reported

    wifi-extra on TFL has gotten so bad, thinking of switching providers now that Vodafone has gotten their wifi back @O2

  • orask Oras Al-Kubaisi (@orask) reported

    Terrible experience with @O2 Canceled my contract within the first 14 days, and they confirmed and then charged me! I had to call again, 20 minutes of wait, an advisor confirmed they had made a mistake and confirmed that my contract was canceled. Charged me again!

  • gemmalicious123 gemma thomson (@gemmalicious123) reported

    @O2 This keeps happening @O2, a full day with no service. What am I paying a bill for? Honestly it's just infuriating. if you'd like to DM me I am happy to discuss further

  • Palmadoodle Beatrice (@Palmadoodle) reported

    @O2 is your network down? Payments up-to-date, mobile data on but can't make or receive calls. Can't even call you from my handset.