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O2

O2 Outage Report in Balham, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Balham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Balham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Balham, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Newham, Wembley, Wandsworth, Greenford, Paddington, Wealdstone, City of London, Croydon, Hackney, Bromley, Kensington, Poplar, and Muswell Hill.

CityProblem TypeReport Time
London Phone 2 hours ago
Hammersmith Internet 5 hours ago
London Wi-fi 1 day ago
London Total Blackout 2 days ago
Newham Phone 2 days ago
Wembley Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Balham, England

Latest outage, problems and issue reports in Balham and nearby locations:

  • MSYENHA
    MSYENHA (@MSYENHA) reported from Wandsworth, England

    @O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!

  • stephenhdg
    steve the taxi (@stephenhdg) reported from Ilford, England

    @lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out

  • raru1980
    Raru (@raru1980) reported from Poplar, England

    Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.

  • Ne0nnet
    🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England

    @O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down

  • LyndallAnn
    Lyndall (@LyndallAnn) reported from Ealing, England

    One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

  • loganwicke
    logan (@loganwicke) reported from Lambeth, England

    @O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..

  • Tjsam1000
    Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @O2 after this year I will be leaving you after 15 years. Absolute disgrace yet again no signal and will take a week to fix. Not good enough. Time now to look for a decent phone provider that works all the time. #o2

  • madamdaphne
    Daphne & Jake (@madamdaphne) reported from Camberwell, England

    Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network

  • jodyrandall
    Jody Randall Esq. (@jodyrandall) reported from Walthamstow, England

    @O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.

  • omar_sheikh
    Omar Sheikh (@omar_sheikh) reported from Lambeth, England

    @O2 Worst. Network. Ever.

  • samfowler
    sam fowler (@samfowler) reported from Camden Town, England

    @O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....

  • Y_Dollars
    Owura kwame (@Y_Dollars) reported from East Ham, England

    I can't make or receive calls for the past one hour @O2 try and fix this asap!!!

  • vodaka_orange
    shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England

    @O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

  • jessicao96xx
    Jessica ♡ (@jessicao96xx) reported from Bexleyheath, England

    @O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!

  • Downtonres
    Carol mcCallum (@Downtonres) reported from Lambeth, England

    @BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff

  • ColinShaw_CX
    Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • jameskibwe
    James Miller (@jameskibwe) reported from Stratford, England

    @O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.

  • DJTommyPickles
    Tommy Pickles (@DJTommyPickles) reported from Camberwell, England

    @O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!

  • coffeemadman
    Jonathon (@coffeemadman) reported from City of London, England

    @O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.

  • daktadre
    Dré (@daktadre) reported from Merton, England

    @O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • FarrellHaylie
    Haylie Farrell (@FarrellHaylie) reported

    @O2 no service in Hull, is this a known issue? Checked settings and connectivity, still unable to receive signal.

  • RuthieMcC19
    Ruth McCartney (@RuthieMcC19) reported

    @O2 won't accept PM your man on O2 said I had to use a new email address when I upgraded my contract - now I can't see my 2 accounts because I can't login to my original account - Gee Thanks call centre man!! Succeeding O2 people said it was unnecessary - JUST GREAT !!!!

  • garymarshallll
    Gary Marshall (@garymarshallll) reported

    @O2 hi team. Currently in Membury, Wiltshire, and your Internet service has been down for six hours now. Any update what's going on and when it's likely to be fixed?

  • SueH4045
    Sue Hetherington (@SueH4045) reported

    @MarkEvansO2 @O2 I just want you to know what terrible customer service o2 provides, utterly appalling. 2 hrs on hold today and no resolution to an issue caused by O2

  • jem_jem_13
    Jemma (@jem_jem_13) reported

    @O2 Still not been helpful at all still no service shocking!!!!

  • megankaty95
    Megan katy (@megankaty95) reported

    @mackerssssss It awful isn’t it!! @O2 get it bloody sorted!

  • Simon_wwfc
    Simon (@Simon_wwfc) reported

    @O2 Had an email to say I can cancel contract early due to T&C changes. I activated that and reverted my number to Pay&Go. Two weeks pass, I get an email to say that I have to pay £336 in early termination fees. No one seems willing to help correct the system fault.

  • kerrymatthewman
    Kerry Matthewman (@kerrymatthewman) reported

    So @O2 there is a fault in a nearby mast. Apparently won’t be fixed anytime soon as birds are nesting. The service I am paying you for, on 4 handsets, is not available. Do I get a refund?

  • SueH4045
    Sue Hetherington (@SueH4045) reported

    @O2 You sent my upgrade to my old address and after 90 mins waiting to speak to someone I was passed to 4 people and was told the only way I’d get a new phone was today was to take out a new contract. I’ve been a customer for 20yrs. I just wanted to get a phone from my local store

  • woodbridgemonk
    Gareth Bingham (@woodbridgemonk) reported

    @daleclarke1980 @O2 Three is exactly the same, resulted in cancelled (Monthly) contract...now with @VOXI_UK better tarrif & signal (SIM only) whilst saving £25pm...no brainer!!! Good Luck getting what you should mate 🤞🏼