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O2

O2 Outage Report in Balham, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Balham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Balham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Balham, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, City of London, London, Hammersmith, Newham, Wembley, Wandsworth, Greenford, Paddington, Wealdstone, Croydon, Hackney, Bromley, Kensington, and Poplar.

CityProblem TypeReport Time
Kingston upon Thames Wi-fi 17 hours ago
City of London Internet 1 day ago
London Wi-fi 2 days ago
London Phone 3 days ago
Hammersmith Internet 3 days ago
London Phone 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Balham, England

Latest outage, problems and issue reports in Balham and nearby locations:

  • spillanemary
    mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 Pity you can’t provide consistent, reliable service in London

  • mblair35
    Matthew Blair (@mblair35) reported from Kingston upon Thames, England

    @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

  • BhattMilli
    Mamta Milli Bhatt (@BhattMilli) reported from Poplar, England

    @O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.

  • Vagabond1107
    ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

  • misterscoop
    Darren Boyle (@misterscoop) reported from Brentford, England

    @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

  • spillanemary
    mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch

  • princess_knicks
    princess knickers (@princess_knicks) reported from Lambeth, England

    @O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…

  • cheesescientist
    Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 Not working for me either.

  • DaveMcGuane
    Dave McGuane (@DaveMcGuane) reported from Croydon, England

    @O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?

  • cheesescientist
    Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?

  • SLushCCool
    Darren C (He/Him) 🏳️‍🌈🌍🏉 (@SLushCCool) reported from Croydon, England

    @ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?

  • SuarezFusters
    Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

  • SLushCCool
    Darren C (@SLushCCool) reported from Croydon, England

    @O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.

  • EmmaSaidThis
    ♥♥єmmα♥♥ (@EmmaSaidThis) reported from Camberwell, England

    @O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.

  • ladidalimey
    david bryant (@ladidalimey) reported from Richmond, England

    @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

  • DaveMcGuane
    Dave McGuane (@DaveMcGuane) reported from Croydon, England

    @O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...

  • Vagabond1107
    ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-

  • HawanDs
    Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England

    @O2 is okay but when it comes to speak to customer services 😴

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Laserpromo
    James keane with Laserpromo Cardiff🏴󠁧󠁢󠁷󠁬󠁳󠁿❤ (@Laserpromo) reported

    Changed from EE to o2 because EE couldn't do a new deal on my s21 Ultra. Going with o2 was the biggest mistake ever....the signal coverage is shocking its so bad!! EE is far better but what can I do 😭 @o2 @EE

  • toffeeman1971
    Toffeeman (@toffeeman1971) reported

    @O2 Thanks as I requested this on 16/03/2022 and I'm already a virgin media customer.

  • LadyOfAquitaine
    Ellen (@LadyOfAquitaine) reported

    @O2 I’ve never been able to use 3G in France in the past couple of months. ANYWHERE in France. I didn’t even have any in Paris, or any other major french area!

  • vodcal
    cal (@vodcal) reported

    @O2 the sales of goods act protects customers who have been sold faulty items or misold products that are not fit the for purpose for which they are sold my phone is just over a month old and Bluetooth doesn't work properly,poor signal and the battery crap #poorcustomerservice

  • mummycarys2010
    Carys Lloyd (@mummycarys2010) reported

    I don't know why companies use @DPDgroup_news Terrible service. They have lost my new @O2 phone that should have been delivered on Wednesday and I only find out today because I have called them 3 times!! Takes 6 working days to investigate, I leave the country on 29/3 👍🏼

  • peterbr92798348
    peter breen (@peterbr92798348) reported

    @EnglandRugby @O2 Genuine question, have we ever had a pair of wingers this slow, ever ?

  • doncmccall
    Don McCall (@doncmccall) reported

    @O2 Hi o2, interesting this. When I get an email from you to say ‘upgrade early on us’ the truth is you HIDE the remaining to pay in the next upgrade tariff. Very poor and lies. I have £36.70 left and over 36 months all tariffs are £1 a month more expensive. Deceit!

  • markmc1
    Mark McGinlay (@markmc1) reported

    Dear @O2: 19 months ago I got a new phone. Instead of giving me 128MB in storage as requested, I got 64MB. I’m paying for more & have now run out of storage. I need to bring in my phone to a London store to sort but your online customer service is an absolute nightmare. #help

  • s_w_photograph
    Stuart Williamson Photography (@s_w_photograph) reported

    @O2 might have to up your game with tracking down scammers, I’ve had nearly 10 or more so far this week, averaging 3 a day. Blocking & reporting does absolutely nothing

  • elle_3113_elle
    Elle (@elle_3113_elle) reported

    @O2 so when you say order before midnight for next day delivery you mean order Thursday and receive your purchase whenever the hell they feel like sending it to you? Cos that sucks