O2 Outage Report in Balham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Balham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Balham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (48%)
-
Internet (30%)
-
Total Blackout (14%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Balham, Greater London, England
The most recent O2 outage reports came from the following cities: London, City of London, Croydon, Southwark, Ealing, City of Westminster, Hammersmith, Southall, Bromley, Wandsworth, Hackney, Paddington, Fulham, Islington and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| City of London |
Phone | |
| Croydon |
Total Blackout | |
| Southwark |
Phone | |
| Ealing |
Phone | |
| Croydon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Balham, England
Latest outage, problems and issue reports in Balham and nearby locations:
-
RebeccaW40
(@RebeccaW40) reported
from
Epsom and Ewell District, England
@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
-
Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
-
Bev Muir
(@ellajack1) reported
from
Croydon, England
@O2 I cant get through to customer services and its urgent
-
Gianluigi PAGHI
(@Gigiryche) reported
from
Harrow Weald, England
Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
-
hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
-
Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2
-
MJ Palmer - Mr Gay England 2020 Finalist
(@MJPalmer84) reported
from
Islington, England
The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2
-
Steffie
(@steffiegc) reported
from
Eltham, England
@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.
-
Daffy
(@iDaffySB) reported
from
Hackney, England
@O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!
-
Daffy
(@iDaffySB) reported
from
Hackney, England
Dear @O2, I’m having problems paying my bill, please help..
-
Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
-
m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
-
Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
-
Lebby Eyres
(@LebbyE) reported
from
Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
-
Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
-
emmawebster
(@emmawebster) reported
from
Camberwell, England
@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!
-
BEX
(@Bex_Stinson) reported
from
Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
-
ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
-
m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
-
James Robey
(@jamesrobey1990) reported
from
Wandsworth, England
@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
J2G
(@jaygallant007) reported
@O2 is the worst company I have ever dealt with. Stay away from this company
-
Kristal79
(@Kristal79UK) reported
@O2 hi how can i cancel? I have now had no netweek for 6 days and you state the mast wont be fixed until the 11th. This is awful service. tried called and ita 40 mins wait!! #getmeoutofhere #pleasereleaseme #NO2!
-
Sarah-Jane Simpson
(@cevvie) reported
@O2 Just spent 20 minutes on hold only to be hung up on. I have no signal in my area and haven't had for weeks now. While I have wifi calling enabled, I can't send or receive text messages which means I've stuck logging into stuff that needs 2FA.
-
Richard Meaghan INTP
(@RichardMeaghan) reported
@virginmedia @TheBHF @O2 This is fraud and I would like to take it further with the omardsman. I wish to put my complaint through but the email server doesnt allow this and I don't want to phone as it is very stressful.
-
Jack Thomas Stoker
(@JackStoker1) reported
@O2 hi, my service has been off all day, says I have nothing to pay to the app and the automated system, can't call you because it says you're too busy so it still says I have something to pay. Can you assist?
-
jane
(@jane03832094) reported
@O2 DO NOT SIGN UP FOR AN o2 CONTRACT! Disgusting service! They don’t give a crap!
-
Kelly Clare
(@walton_kelly) reported
@o2 can’t get through to your phone lines as you’re too busy (you have been for over a month) and now I can’t get through to your virtual chat as you’re too busy? Why ******** am I paying £50 a month when your service is this shocking and your network doesn’t even work? 0/10
-
Harriet De Fillemere
(@HDeFillemere) reported
@O2 & @tescomobile - large scale signal outage around the sellindge area in Kent. Especially dangerous as the electricity is also down, leaving no way to call anyone if there is an emergency.
-
Greg Richards
(@GregRic61442632) reported
@Steph35419631 @O2 @EE I wouldn't bother, EE is shockingly bad at the moment. Just do a search on social media it will confirm it all and today they slammed there customers with a 14.4% plus 3.9% price increase.
-
Irene Dobinson
(@irene_dobinson) reported
@O2 what is happening with the signal problem in the far East of Suffolk. ????