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O2

O2 Outage Report in Balham, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Balham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Balham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 31% Internet (31%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Balham, England

The most recent O2 outage reports came from the following cities: Hammersmith, Wandsworth, Greenford, London, Paddington, Wealdstone, City of London, Croydon, Hackney, Bromley, Kensington, Poplar, Muswell Hill, Leatherhead, and Southwark.

CityProblem TypeReport Time
Hammersmith Internet 2 days ago
Wandsworth Internet 3 days ago
Greenford Phone 4 days ago
London Total Blackout 5 days ago
Paddington Phone 5 days ago
City of London Phone 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Balham, England

Latest outage, problems and issue reports in Balham and nearby locations:

  • CorinaWieland
    Corina Wieland (@CorinaWieland) reported from London, England

    @VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.

  • colinthomas1961
    Colin Thomas (@colinthomas1961) reported from Islington, England

    @o2 your signal on match days around Highbury is non existent. All other carriers are fine. You say you’re the best, do something about this because it’s unacceptable.

  • hpatterson91
    Holly ✌🏼 (@hpatterson91) reported from Kensington, England

    @O2 I always have signal and 4g problems in london. I have 1 bar and intermittent 3G at all times in my house in Clapham it’s so frustrating !!

  • StellaWYLeung
    Stella Leung (@StellaWYLeung) reported from Wandsworth, England

    @SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.

  • CSwanscott
    Swanscott (@CSwanscott) reported from Camberwell, England

    @O2 My data has been extremely slow/not working the last few days can you help out please !!

  • TomDavies_89
    Tom Davies (@TomDavies_89) reported from Hackney, England

    Central London @O2 signal yet again an absolute travesty! I’d be better off investing in pigeons 🐦

  • janet_heil
    Janet Heil (@janet_heil) reported from Bromley, England

    @f4feistyfem @inguidowetrust @SEOforlondon @O2 I completely agree @f4feistyfem. I politely asked people next to us to stop shouting and they said *I* was rude and they had to shout because it was so loud. Truly shocking.

  • abigailb
    Abigail Brady (@abigailb) reported from Wandsworth, England

    @O2 Hi, i’m not an idiot - I’m a software engineer - I know it didn’t come *from* you. Nonetheless it was relayed *by* you. It shouldn’t have been, because you shouldn’t accept text messages for relay that appear to be from banks unless you can verify that they really are.

  • TomDavies_89
    Tom Davies (@TomDavies_89) reported from City of London, England

    I’m leaving @O2, service is again absolutely atrocious and I live in central London. #o2

  • jpfpreston
    Joshua Preston (@jpfpreston) reported from Camberwell, England

    You don’t get an ounce of data stood on an open-air platform at London Bridge. Been the same for 5 years. I tweeted back then. Send an engineer to platform 12 for a survey. And none of “we don’t guarantee data” -just fix it pls. @O2

  • iLloyd_Sa
    لويد سا (@iLloyd_Sa) reported from Hammersmith, England

    @o2 can you fix your network in @westfeild #London as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90 pcm and you don’t get basic networks. Not a happy customer anymore.

  • Ali_Malik
    Ali Malik (@Ali_Malik) reported from London, England

    The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2

  • CorinaWieland
    Corina Wieland (@CorinaWieland) reported from London, England

    @O2 I have called O2 several times and also chatted online to a few people (Nooruddin for example).I also spoke to the 3rd party which don’t care and to the police which are busy with bigger problems.What it comes down to is YOU are charging me, and I am YOUR costumer

  • hpatterson91
    Holly ✌🏼 (@hpatterson91) reported from Wandsworth, England

    Explain to me @O2 how I can have 4g at the top of an Italian mountain range but can’t even get phone signal in Clapham...

  • OliviaFranceska
    Liv 🌸🌷 (@OliviaFranceska) reported from Islington, England

    @O2 hi, my data hasn’t been working all day! Please help

  • RadarRadar
    Alan R Adair (@RadarRadar) reported from Hounslow, England

    @O2 Hello O2 Been a customer for 20 years or more and paid all my bills. It’s a shame to lose two accounts because of a data charge that, while you may regard as valid, seems unreasonable. Also, “5 to 6 days if you submit a complaint email” is not an acceptable response time.

  • iLloyd_Sa
    لويد سا (@iLloyd_Sa) reported from Brentford, England

    @o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.

  • OmarMansoor
    Omar Mansoor (@OmarMansoor) reported from Poplar, England

    @Ali_Malik @O2 @Ofcom @MarkEvansO2 @markevenso2 giving us a day of refund not helps actually! Some of us are running full businesses on your network.

  • Ali_Malik
    Ali Malik (@Ali_Malik) reported from London, England

    And the harrowing experience continues with @o2! Porting out within 14 day cooling off period of “new” contract seems to be a tough ask for #O2. Unacceptable, impolite behaviour of customer services while the farce from technical side continues. #O2fail! CC: @MarkEvansO2 @Ofcom

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Honest_Mobile_
    Honest Mobile (@Honest_Mobile_) reported

    @SPD_travels @O2 Hey there! Looking for customer support in seconds from real people who don’t read off a script? We’re the mobile network for you 🤩 Send us a DM - we’d love to chat!

  • clarey5
    Clare Jones (@clarey5) reported

    Wow. @O2 ‘customer service’ is really very bad. If they think I’ll just hang up and not cancel my contract because they’ve kept me waiting on hold for nearly 2 hours so far, it isn’t going to work. It’s just made me very determined never to take out another contact with them.

  • _scottym_
    Scotty M (@_scottym_) reported

    Please can you help @o2, I’m in limbo right now.

  • paulhayward200
    Paul (@paulhayward200) reported

    @O2 @nothing Oh well if they are using O2 they will get nothing. No decent signal, No decent customer service . Nothing.

  • Meggiemoo87
    Megan Earley (@Meggiemoo87) reported

    @O2 @WellyBellyBoo I’m having the same issue

  • RaeRubyRaeK
    RaeRubyRae (@RaeRubyRaeK) reported

    @O2 really needs an attitude adjustment. The customer service apathy is appalling! Been saying it for ages & if you move to a sister company they literally say ‘well we’ll still be making money off you so…’ totally bloody vile arrogance! 😡

  • StreetKristine
    Kristine Street (@StreetKristine) reported

    @O2 we have had a mast not working properly in the DY area for over a week making the Internet very slow, any idea when this will be fixed?

  • rudeasHECK
    Rude as HECK (@rudeasHECK) reported

    @EGX Thanks- having a technical issue in that it's telling me my presale. Ode is invalid. Maybe this is more of an issue for @virginmedia or @O2 though?

  • mcmasterr
    Mac (@mcmasterr) reported

    The only reason I put up with your awful 4G coverage was for my free weekly Nero and now its monthly?! @O2

  • RealRakibAbdul
    Rakib Abdul (@RealRakibAbdul) reported

    @O2 Just sat on the phone for an hour there, I was calling as a 3rd party to partly settle a closed account. All I needed was someone in an office to pick up this poor employee homeworkers phone call so it could be transferred and we would have been sorted. I shall DM you account no