O2 Outage Report in Balham, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Balham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Balham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Balham, Greater London, England
The most recent O2 outage reports came from the following cities: Hackney, London, Croydon, Ilford, Hammersmith, Wembley, City of London, Bexleyheath, Poplar, Richmond, Hounslow, City of Westminster, Southall, Merton and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Phone | |
| London |
Phone | |
| Croydon |
||
| Hackney |
Phone | |
| London |
Phone | |
| Ilford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Balham, England
Latest outage, problems and issue reports in Balham and nearby locations:
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Tony Crean
(@tony1945) reported
from
Richmond, England
@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
Camden Town, England
@O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!
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Sheena Watts
(@Sheena81) reported
from
Kensington, England
@MoneySavingExp Is this every network? @O2
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roger
(@NokkTheDwarf) reported
from
Poplar, England
@O2 your priority ticket service has not let me click on continue to buy the tickets (it is greyed out). This is the first time I have used the service and it isn't a good experience.
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Fatima Duerden 🇪🇺
(@FatimaDuerden) reported
from
Camberwell, England
My 4G is down. Only Wifi working. @O2 is there a problem??
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Jóse
(@imjoseabreu) reported
from
Lambeth, England
@O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@O2 Doing this means EVERY password has to be entered for everything. This is a REAL pain. I don't think you realise this. I did just logout and log back in. No change. Why is Seetickets no problem and Ticketmaster is a problem?
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HeHymn ³⁰
(@brineferry) reported
from
Brentford, England
@O2 are you broken
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Stephanie Addington
(@AddingtonSteph) reported
from
Richmond, England
.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Kensington, England
Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
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Emlyn Akoto-Dwemoh
(@EmlynAD) reported
from
Esher, England
@O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔
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White Lotus Customs
(@wlcustoms) reported
from
Croydon, England
I was going to hold off until the 23 series... But god damn you @SamsungUK that s22 ultra looks amazing... @O2 what's the deal on refresh as I'm rolling with the s21 ultra currently?
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Ealing, England
@O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?
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Emlyn Akoto-Dwemoh
(@EmlynAD) reported
from
Esher, England
@O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Oliver
(@ThomasO29155876) reported
@O2 you gonna sort that outage in maidstone?
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Truffles
(@wine_oasis) reported
@O2 Sent a DM- this has happened numerous times, its a very poor service not even a text to advise
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@O2 trying to cancel a SIM you set up without being asked, waiting an hour on the phone with no help yet - disgraceful customer service
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David Croker
(@djcroker) reported
@O2 please try and help me. I've ordered a phone on Nov 8th and it's still not arrived. Getting through to your customer services is pointless as it takes too long and I keep getting passed from one person to another, who doesn't seem able to help. Urgent response required. #o2
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Danny Wakefield
(@DannyWakefield3) reported
@O2 McDonald’s Leeds St Johns Centre… used it at this store last week with no problems
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Trish Gordon
(@TriciaGordon) reported
@O2 - new customer immediately not happy. gave all PAC details at order and nothing. O2 app useless informaiton and no one answering phone! seriously considering if this was a good move - can someone provide the porting your number link so I can enter PAC code AGAIN!
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Baz Nugent
(@baznugent73) reported
@O2 manual code & QR code wasn’t recognised at @McDonaldsUK for the free quarter pounder on Priority Moments earlier. Not sure which end the problem is with!
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Lisa Russell
(@sneakypigeon35) reported
@O2 I've been trying to contact you all day and can't get past the automated system. How can I speak to a person. I've been waiting on a promised call back for 7 days. I'm paying for a broken service. Help me!!!
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Gerald Kemp
(@Gezzaleeds) reported
Does anyone in Swansea area have trouble with @SkyUK mobile signal. I know they use the @O2 network. Last couple of months signal loss has been quite common, thinking of changing to a new provider..mobile important to my business, need reliable service
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Lauren Brady
(@LaurenB07301081) reported
@O2 Had no internet since this morning - had to stand in the cold for 1.5 hours to borrow a local supermarkets wifi. Called o2 customer service and they say ‘wait it out’. Also returned home and no signal at all. Require Internet and signal for my job. Not good enough.