O2

O2 Outage Report in Balham, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Balham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Balham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Balham, Greater London, England 02/17/2026 12:55

February 17: Problems at O2

O2 is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Balham, Greater London, England

The most recent O2 outage reports came from the following cities: Ealing, London, Newham, Tower Hamlets, Chigwell, City of Westminster, Waltham Forest, Thornton Heath, Hackney, Harringay, Esher, Kensington, Worcester Park, Southwark and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Phone
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomNewham Internet
United KingdomTower Hamlets Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Balham, England

Latest outage, problems and issue reports in Balham and nearby locations:

  • DenisField Denis Field (@DenisField) reported from Richmond, England

    As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.

  • WittrupMatilde Matilde Wittrup 👩🏼‍💻🏳️‍🌈😀 (@WittrupMatilde) reported from Lambeth, England

    @O2 uses voice recognition on customer service to figure out what you need help with. Apparently it thinks “increase spend cap” means “fraud” 😂😂😂😂

  • amnajanine 𝖆𝖒𝖓𝖆-𝖏𝖆𝖓𝖎𝖓𝖊 👼🏻🕊 (@amnajanine) reported from Poplar, England

    Keep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now it’s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution 😠

  • MabdiNur1 Mohamed Abdinur (@MabdiNur1) reported from Hammersmith, England

    @O2 I’m considering to leave after many years with you due to poor connection both voice and data. Shame once u was my no 1 choice of network.

  • alechendry Alec (@alechendry) reported from Camden Town, England

    @fortheride @O2 Also, try taking your network selection off automatic, and switching to AT&T, I generally find them better - but results may vary depending on pairing agreements.

  • endaguinan Enda Guinan (@endaguinan) reported from Islington, England

    @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

  • DavidZachary_ David Zachary (@DavidZachary_) reported from Stratford, England

    Absolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude

  • stourdave Dave (@stourdave) reported from Tottenham, England

    @O2 Yes #stop please **** off with this shit. I only accidentally liked your ad while I was scrolling and you've bombarded me ever since. Your signal is shit anyway.

  • samfowler sam fowler (@samfowler) reported from Camberwell, England

    @O2 why is signal so poor across east dulwich to Camberwell in south London. It isn’t that remote!

  • Astr0Isha Astro Gyal 💦 (@Astr0Isha) reported from Brentford, England

    @O2 is down again ugh tell me something I don’t know

  • WeatherLondon Weather London (@WeatherLondon) reported from Bexleyheath, England

    @O2 complete nightmare with new order for iPad pro. No communication for 48 hours cust service no use at all

  • tiggsie Sarah Ward (@tiggsie) reported from Richmond, England

    @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

  • gigsmad David Donnelly (@gigsmad) reported from Camden Town, England

    @O2 Went to shop to collect my phone, they were great at helping to flog cases, when I asked for help to set up, their WIFi is rubbish. I just spent a lot off money FFS!

  • smileyyearwood Send News!☝🏾🇧🇧 #StopTheCoup 🌹 (@smileyyearwood) reported from Harrow Weald, England

    I've decided to hang onto my @HuaweiMobileUK P30 Pro until the next gen of 5g phones. Was going to take an @O2 deal but it only shows 4g and says you'll then need to take a new chip and contract for 5G not guaranteed you'll pay the same price. A lot of 1st adopters are screwed.

  • JosephMorrison0 Joseph Morrison (@JosephMorrison0) reported from Kensington, England

    No company has ever treated their clients so poorly as @o2. Discgrace. The absolute worst contract ever. Never has service anywhere! Sign with someone else.

  • LyndallAnn Lyndall (@LyndallAnn) reported from Hounslow, England

    @O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.

  • StephenKingsley Stephen Kingsley (@StephenKingsley) reported from Islington, England

    @O2 No response on Saturday and don’t understand a three letter message today - a long time for an automated service not to be working correctly.

  • thespacedmonkey Jonny Harris 🇬🇧 (@thespacedmonkey) reported from Ealing, England

    Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.

  • claireelizabxth Claire (@claireelizabxth) reported from Poplar, England

    @O2 have been a customer for over 20 years.

  • callmechinkyy__ Ana Maria 🇨🇴 (@callmechinkyy__) reported from Islington, England

    The worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • samantha_davy2 Samantha Davy (@samantha_davy2) reported

    @O2 I can’t see the code on the priority app for the wicked theatre tickets. Can you help?

  • wlcustoms White Lotus Customs (@wlcustoms) reported from Croydon, England

    I was going to hold off until the 23 series... But god damn you @SamsungUK that s22 ultra looks amazing... @O2 what's the deal on refresh as I'm rolling with the s21 ultra currently?

  • CharlieEmmaSmi1 Charlie Curtis-Smith (@CharlieEmmaSmi1) reported

    @O2 so I cancel a contract because DPD can’t deliver on the correct day. I have called O2 many many many times. You have received the phone back but somehow you are still demanding the money for it. Today I receive a default notice? Why?

  • confuzzeled1989 Jess Crosby (@confuzzeled1989) reported

    @O2 This is an issue that dates back to November 2021 and due to an admin error from O2, I am unable to get a new credit card or a loan or any mortgages, due to your error. No one will tell me when this will be resolved. #awfulservice #stress

  • mayank_1120 Mayank Jain (@mayank_1120) reported

    @O2 Hi, I am an O2 priority customer and yesterday I saved odeon movie code, but today I checked it was gone, though in T&C mentioned it is valid till sunday. Every week it was available till sunday mid night. Please check

  • nicholasyee12 nicholas yee (@nicholasyee12) reported

    @O2 if you have a learning disability do not join O2 they will fully discriminate against you and not admit it and take back any form of compensation do you have provided you I slit my wrist yesterday because one of your curries frustrate me so much and your high end customer

  • MarshallDans Mαɾʂԋαʅʅ Dαɳιҽʅʂ (@MarshallDans) reported

    @O2 do you have a phone number so I can sprak to a human? The online chat is no help.

  • JoIbbertson Jo Ibbertson (@JoIbbertson) reported

    @O2 I've already tried these ,still nothing, I'm having to use someone else Internet to contact you as I don't have WiFi , I used to get full service until a few days ago now nothing ,I'm disabled I need my phone incase of emergency

  • PaulDic51050596 Paul Dickinson (@PaulDic51050596) reported

    @O2 you have cut my phone off today without any notice i have been a customer for 16 years tried messaging you got a standard message implying I am behind with my payments please dont say ring us i cant because you have cut me off

  • CalumASMR Calum ASMR (@CalumASMR) reported

    @O2 let me know my service might be intermittent from the 7th - 10th (website now says 11th), I didn’t think they meant I wouldn’t be able to make calls, text or even check my emails for so far, the entire time… keeping in touch with poorly relatives isn’t easy atm 🥹