O2 Outage Report in Balham, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Balham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Balham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Balham, Greater London, England
The most recent O2 outage reports came from the following cities: Bromley, Southall, London, City of London, Wandsworth, Hackney, Paddington, City of Westminster, Fulham, Islington, Hounslow, Surbiton, Croydon, Ilford and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Bromley |
Phone | |
| Southall |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Balham, England
Latest outage, problems and issue reports in Balham and nearby locations:
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@O2 your 4G service in London is absolutely dire currently. And you’ve just put my price up for the privilege of it.
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Christian Mole
(@KentishMole) reported
from
Camberwell, England
@O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?
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iyren
(@Silverlink_) reported
from
Croydon, England
@O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
I find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.
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PG
(@PaulGrayburn) reported
from
City of London, England
@O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.
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✈️ B
(@_beckid) reported
from
Croydon, England
Anyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡
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Sally Gilchrist
(@SallyGilchrist1) reported
from
Wandsworth, England
@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
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Gavin 🇺🇦
(@Gavlar321) reported
from
Wandsworth, England
@ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him
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Shani
(@shanianderson_) reported
from
Lambeth, England
@O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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David Henry Headley
(@DavidHHeadley) reported
from
Islington, England
That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?
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julie atkin
(@atkin_julie) reported
from
Islington, England
O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2
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Victoria Clarke
(@VictoriamariaC) reported
from
Walthamstow, England
@O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.
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Jack humphrey
(@JackHumphreyKM) reported
from
Banstead, England
@O2 are you having service issues?
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?
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Rob Harvey
(@ROBRV) reported
from
Ilford, England
@O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Cook
(@photophilcook) reported
@O2 @Sampaul29 Sending a DM makes no difference if it’s still broken for us @virginmedia customers a week later!
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leylo
(@theleylands) reported
@O2 why is your signal so poor in most places where other people are? Any city centre or local town centre and I have to rely on being able to get WiFi even when 3/4 bars of 4G. I’ve tried all your suggested fixes. You are even adding 17.3% to my bill for having no signal too!
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Anna witchell
(@anna_witchell) reported
@O2 Hello I need to give my pac code but customer service lines are so busy can I do it through here ?
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James
(@jdmj5563) reported
@O2 your phone signal in Tonbridge is still garbage despite you saying work was taking place to improve it
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Adam Skelhorn
(@EndzeitAdam) reported
@O2 5 months in, only a partial refunded? Not great, also maybe instruct your staff to let the customer speak, rather than cutting them off? Also please let this be the time someone actually calls us back! 🤞 #throneoflies #o2 #o2priority
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Dawgus
(@Dawgus1) reported
@O2 I can't DM you. Twitter wants me to verify my mobile number, which I can't do as I can't receive text messages because I've had no signal for 5 months!
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jacqui Rimington Stoll
(@JacquiStoll) reported
@O2 It’s ok thank you. I finally got a Customer Service Senior Manager involved who arranged a replacement to arrive at 10am albeit I was messed around for 8 days in the meantime.DPD said that it was scanned in and went‘missing’ internally but only admitted this after 5 days of wait.
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Emily Gray
(@goji_berry_) reported
@virginmedia @TheBHF @O2 Thought I was going to have a heart attack from the stress of my last call to your useless customer service team. 45 minutes, they couldn't speak English, they wouldn't put me through to a manager and onver a month after the start of our contract we still have no broadband.
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Old Mattyboi
(@somersetroyal1) reported
@O2 why, WHY, are you so utterly ****?? You've billed me double the amount for March, over £60 when I usually pay around £30 a month, then I go to get into my account and it won't accept my security question answer and has locked me out 👏🏻👏🏻👏🏻👏🏻 ******* garbage
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Adam Skelhorn
(@EndzeitAdam) reported
@O2 why do your telephone advisors speak over your customers, then when the customer employs the same tactic, they call them rude? It’s been 5 months to get a refund, it’s only partial. Will be making me switch, also maybe hire less rude staff? #throneoflies #o2priority #lies