O2 Outage Report in Balham, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Balham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Balham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Balham, Greater London, England
The most recent O2 outage reports came from the following cities: Merton, London, Hammersmith, Ealing, Hackney, Epsom, Caterham, Orpington, Oxshott, Croydon, City of Westminster, Feltham, Southwark, Walton-on-Thames and Cobham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| London |
Phone | |
| Ealing |
Phone | |
| Hackney |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Balham, England
Latest outage, problems and issue reports in Balham and nearby locations:
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MJ Palmer - Mr Gay England 2020 Finalist
(@MJPalmer84) reported
from
Islington, England
The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
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🍀 Dion Joseph 🍀
(@dionjoseph_) reported
from
Bexleyheath, England
@callumjohn28 @O2 Ahh that’s shit! 😩 call up next time, I just got off the phone with o2’s customer service team and they actually gave me a really good deal I’m shocked lol
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Gianluigi PAGHI
(@Gigiryche) reported
from
Harrow Weald, England
Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!
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Steffie
(@steffiegc) reported
from
Eltham, England
@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action
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Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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Daffy
(@iDaffySB) reported
from
Hackney, England
Dear @O2, I’m having problems paying my bill, please help..
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍
(@AlexharwoodMuso) reported
from
Richmond, England
@jlo_conductor @O2 I have signal with O2 in Richmond ...
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Daffy
(@iDaffySB) reported
from
Hackney, England
@O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!
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emmawebster
(@emmawebster) reported
from
Camberwell, England
@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!
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Bev Muir
(@ellajack1) reported
from
Croydon, England
@O2 I cant get through to customer services and its urgent
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BEX
(@Bex_Stinson) reported
from
Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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Fran
(@CerviF) reported
from
Walthamstow, England
I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.
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James Robey
(@jamesrobey1990) reported
from
Wandsworth, England
@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Brett 🐺
(@13R377_K) reported
@EE @VodafoneUK @O2 Hi all, how long is the connection problem in the Sandwell and West Birmingham areas expected to last? #veryquiet #noservice
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JKP
(@JKV101) reported
@NicNak_PaddyWac @O2 I'm still waiting for mine. It's been 28 days. I'm sad but, I never win anything either, so I'll be chasing this one down till I get it. Hahaha.
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JKP
(@JKV101) reported
@O2, I never received the prize I won!?
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sym🌈
(@spellitoutt) reported
Got my phone contract changed with @O2 from a £31 something airtime bill to £12 weeks ago & everything was confirmed (they said it might be £15 rather than £12 cause I have to pay the 4 days I used which was cool) SO WHY ******** HAVE I BEEN CHARGED £32.02?? I now have no money🙃
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Charlotte
(@CharoliviaD) reported
@O2 hey how do I find out my customer number I’m trying to log in to upgrade and I don’t know what it is and it’s not accepting my debt card Info
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HollyR
(@HollzRutherford) reported
@o2 Ridiculous service from O2. Been trying to pay my payment plan and need to speak to an actual person. Not an automated machine.
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g d h muir
(@gdhm1968) reported
@o2 got a new tablet over a month ago with no service as a mast is down.still have to pay. Absolutely ridiculous.
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🌈Kim🌙
(@k84_kim) reported
@O2 What's the point of me registering for the Acessability thing you offer if no one wants to help me. All I want is the address I've got to put on the envelope to send my phone back to O2 insure.
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Dee .
(@Scampdoodles) reported
@victoriamscott @O2 That's terrible ! @O2 you should be ashamed of yourselves !!!
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JKP
(@JKV101) reported
@O2 I won a Guinness prize from the O2 priority draw a month ago and I never received it.