O2 Outage Report in Ashford, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (24%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Ashford, Surrey, England
The most recent O2 outage reports came from the following cities: London, Hampstead, Hammersmith, Ealing, Fulham, Twickenham, Acton, Hounslow, Finchley, Brentford, Sutton, Cricklewood, Greenford, Earlsfield and Ruislip.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| Hampstead |
Total Blackout | |
| London |
Wi-fi | |
| Hammersmith |
||
| Ealing |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Juliet MacKenzie Gough
(@juliet_gough) reported
from
London, England
@O2 can I use my phone in Israel? I’m pay monthly customer.
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Shane
(@Shaneyfirkins96) reported
from
London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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B o b M a s s i e
(@bobmassie01) reported
from
Worcester Park, England
@O2 Disney+ £2 off offer not working
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Lou93x⚒️
(@louwhu16) reported
from
Worcester Park, England
@O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.
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marc foley ⚒
(@marcwhufc) reported
from
Mill Hill East, England
@O2 you doing any work around N11 London as my signal has just vanished 😩
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Neil Higley
(@NeilHigley) reported
from
Royal Kensington and Chelsea, England
@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Joseph Sweeney
(@JosephS65112253) reported
from
Wandsworth, England
@O2 don’t use this company I went on hoilday never used my phone it was free data in the resort, got a bill when I got back , saying I had used data, rang customer service tobe told you need let O2 no if you leave the country what crap got nowhere rip off never used my phone
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Azhaar Ashraf
(@azhaarashraf) reported
from
Kingston upon Thames, England
@O2 Can you please help me as I can't send you a direct message
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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Joseph Sweeney
(@JosephS65112253) reported
from
Wandsworth, England
@O2 don’t use this company they are a rip off I went on holiday the resort I was staying had all there own data free, never turned my mobile data the whole, got a bill when I got. Told by customer service I should have told them I was going away what crap big brother
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Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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https://techhub.social/@ianpike 🏴
(@IanPike) reported
from
London, England
@O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.
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Sean Flatley
(@Seanielondon) reported
from
Hounslow, England
@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Saeid
(@RajabnezhadS) reported
@WhatsApp Hello there, The trouble is that I have no access to my SIM. I'm in another country that seems like the operators are not supporting @O2. I really need to instal the WhatsApp on my new phone. I have no access to my previous phone and it's devastating. Thank you, Saeid
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Simon
(@erawnomiS) reported
@O2 @TheO2 How about cladding in other buildings around London. Will you help with that rather than just your big tent for pop concerts?
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Kristofor Drummond
(@ToffaDrummond) reported
@O2 😔 I had an account that was closed down within 14 days of opening but you’ve applied two late payments on my credit file. Could I have the email address to get this corrected? Not a number please I’ve had enough problems trying to sort things on a phone call.
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Louisa Davies
(@LouisaD__) reported
@O2 hi can I get some help please? my phone has broken and malfunctioned and in a store on sat you said I was in my warranty to get it fixed but then I’ve been denied. Can I get some help?
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Hannah
(@HannahAyshe) reported
Why do @O2 make it impossible to contact them about an issue? The live chat is non-existent, phone calls keep being hung up - incorrect information given by call handlers and now I’m facing charges??
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Andy Hawken (🖕♋️)
(@andiih) reported
@soulseedtravel @O2 Top menu - Bills and current charges. Scroll down a long way to View And Compare Bills and click "View and print older bills". This opens a new tab but shows an error. In the previous tab click the same link AGAIN. That will work. SIGH. Not fixed for 7 years. Crap isn't it.
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Debbie Peel
(@charliepeel14) reported
@O2 hi, my husband and I have o2 mobiles. Our parents both have ee mobiles. We are not receiving any text messages from them. Is there a problem at the moment? Thank you
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Maria Jones
(@mohdnazri830) reported
@vevera7 @O2 Go inbox cyber Recovery12 on Instagram for help
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billy loomis
(@rurib) reported
@O2 I’ve rang to cancel insurance 2 months ago and it’s not been cancelled. I rang about this last month and was told it would be cancelled ASAP. I’ve rang last week and I’ve been told the same thing yet the service has still not been cancelled.
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Soul Seed Travel
(@soulseedtravel) reported
@O2 @andiih seems this issue is still happening 7 years later - what was the solution?