O2 Outage Report in Ashford, Surrey, England
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The latest reports from users having issues in Ashford come from postal codes TW15.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Ashford, Surrey, England
The most recent O2 outage reports came from the following cities: London, Slough, Wembley, Brentford, Hampstead, Ealing, Cricklewood, Harrow, Twickenham, Acton, Northolt, Fulham, Ashford, Colindale and Pinner.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Slough |
Phone | |
| London |
Total Blackout | |
| London |
Internet | |
| Wembley |
Phone | |
| London |
Total Blackout |
Community Discussion
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O2 Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Dré
(@daktadre) reported
from
Merton, England
@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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MSYENHA
(@MSYENHA) reported
from
Wandsworth, England
@O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!
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shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️
(@vodaka_orange) reported
from
Hammersmith, England
@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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peter
(@peter33266430) reported
from
Slough, England
@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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Joeachilles.com
(@JoeAchilles) reported
from
Denham, England
Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
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Lyndall
(@LyndallAnn) reported
from
Ealing, England
One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
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Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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James Elston
(@JamesElston3) reported
from
Hammersmith, England
@plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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danny mcstravock 💙
(@DMcstravock) reported
@O2 Once again o2 with cheap gimmicks pity you don’t honour your offers, treat your customers like **** awful company thankfully I will soon be clear of you’s
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cocolatina
(@eeeeebcux) reported
@O2 i spoke to an advisor about upgrading. She was supposed to call me yesterday and didn’t. Do customer service reps take notes so that I can speak to someone else?
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Stephen♏️🏳️🌈🇪🇺
(@SequinSte) reported
Oh. No @O2 signal until 1st March. I had a text to say it would be off from 26th-28th February... it’s already off and I missed a call from my Dr... really annoyed 😡😡
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Gareth Smith
(@GarethSmith19) reported
@O2 hi. Trying to top up a new PAYG mobile viay O2 and by calling 4444 but system keeps declining the transaction. Cards used have money. No idea what is wrong. Can you help
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Pippa Evans
(@IAmPippaEvans) reported
@sarahbennetto Please help @O2
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Kate W
(@kateweb) reported
@O2 My friend's just had her O2 phone stolen and is trying to cancel it with you, but doesn't have a phone number to give because hers had been stolen - what can she do, please?
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James the ....
(@j190582) reported
@O2 I have a pay as you go phone and you have cut it off due to the global pandemic I have been stuck at home and didn’t need to use it since the being of 2020 now the £20 credit has gone I can’t use the number please help I can’t afford to lose that credit
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David Grant 🏴
(@Dave_G_Grant) reported
I’ve paid approx £30 a month for 10 yrs to @O2 and still can’t get a ******* decent signal where I live. But that’s okay. Now if I sell a 10K item for 6K to a pawnbroker I’m suddenly getting ripped off. #millionpoundpawn #shutthefuckup
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Three Women
(@ThreeWomen_) reported
@sarahbennetto Copying in @O2 here who say they are available 7am-10pm in case they're still there and can see this. You can report your phone missing within 24 hours and they will cap the losses. Sounds as if people are close by to you but DM if I can help. Here's lots of love and a hug.
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Mark
(@MarkEaton1112) reported
@O2 my wife & I have been customers of o2 for years from the time you done home contracts, but we now considering changing due to lack of customer care. We have had issues with no signal on our mobiles, you sent out 2 new sims, my phone works my wifes doesnt.