O2

O2 Outage in Ashford, Surrey, England

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

 No problems detected at O2

O2 problems in the last 24 hours in Ashford, England

O2 Outage Chart in Ashford, Surrey, England 11/26/2020 14:00

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Phone 63.51% Phone
  • Internet 20.00% Internet
  • Total Blackout 7.02% Total Blackout
  • E-mail 4.21% E-mail
  • Wi-fi 3.51% Wi-fi
  • TV 1.75% TV

O2 Outage Map Near Ashford, Surrey, England

The most recent outage reports and issues originated from Slough, London, Isleworth, Ealing, Leatherhead, Windsor, Worcester Park, Kingston upon Thames, Finchley, Harrow, Willesden, Weybridge, Hounslow, Teddington and Epsom.

United KingdomSlough Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIsleworth E-mail
United KingdomLondon Internet
United KingdomLeatherhead Phone

O2 in Ashford, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

O2 Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:
  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

  • daveya90 David (@daveya90) reported from Wandsworth, England

    @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

  • ninavdbennett Nina Van Driel (@ninavdbennett) reported from Windsor, England

    @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before

  • hedaramusic hedara (@hedaramusic) reported from Hammersmith, England

    @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

  • martinkay11 Martin Kay (@martinkay11) reported from Wandsworth, England

    Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • markh4780 Mark Harris (@markh4780) reported from Kensington, England

    @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

  • Mr_ISC Pasha (@Mr_ISC) reported from Wandsworth, England

    Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

O2 Issues Reports

Latest outage, problems and issue reports in social media:
  • Tyruh_ Josh (@Tyruh_) reported

    @O2 just received my new iPhone from you guys, put the sim in, set it all up and I can seem to get any signal? Any way I can get this sorted?

  • FiveOhFour Fee (@FiveOhFour) reported

    @O2 @Turrallify Support accounts suck at reading 99% of the time

  • meganpaynts Meg (@meganpaynts) reported

    @O2 why is there no way to speak to a human? My new SIM card is not working and I cannot get help anywhere.

  • Emily_Deaville Emily Deaville (@Emily_Deaville) reported

    Love that I contacted @O2 today to ask for upgrade help... told them I'd seen a better deal with another provider and he told me to leave o2, good customer service there

  • ClaireRothstein Claire Rothstein (@ClaireRothstein) reported

    @O2 why are u completely impossible to contact? Why do you not respond to anything? Why does your call centre hang up on every option? Why can’t I speak to a person? Why are u so utterly infuriatingly useless. Why can’t I get any customer service? Why do I have to resort to this?

  • Nicola281086 Nicola Martin (@Nicola281086) reported

    @O2 do you have a phone number so I can speak to someone about an order?? I'm going round in circles on your website trying to find help!

  • Wiganbear Phil Taylor (@Wiganbear) reported

    @O2 It’s ok they have offered me £30 for my inconvenience, hopefully some local charity would like to take this £30 off my hands. £30 for being given horrendous customer service and incorrect pricing. That £30 will be given to someone who will appreciate it.

  • josh_linehan josh. (@josh_linehan) reported

    @O2 I’ve been trying to get through to damage cover to claim on my insurance but it boots me out the IVR every time. Your website says call 202 I do that and I never get through to anyone. Please point me in the right way before I log a complaint.

  • Wiganbear Phil Taylor (@Wiganbear) reported

    @O2 calls are recorded for quality and training purposes *unless they offer you incorrect prices and speak to you like ***** but other than that calls are recorded to make them look good. Absolute shambles of a company. Fancy 3 more contracts @virginmedia

  • mariale54 Maria A Acosta (@mariale54) reported

    @O2 trying to contact your support team and the service keeps disconnecting me. Trying your messaging service cannot get through. I have a question about my recycling and nobody to answer!