O2 Outage Report in Ashford, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ashford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (59%)
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Internet (24%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Ashford, Surrey, England
The most recent O2 outage reports came from the following cities: London, Ruislip, Finchley, Maidenhead, Woking, Acton, Ealing, Golders Green, Brentford, Feltham, Hampton, Fulham, Isleworth, Kingston upon Thames and Esher.
City | Problem Type | Report Time |
---|---|---|
London | Phone | |
London | Internet | |
London | Phone | |
London | Internet | |
London | Internet | |
Ruislip | Phone |
Community Discussion
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O2 Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Pasha
(@Mr_ISC) reported
from
Wandsworth, England
Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Mark Harris
(@markh4780) reported
from
Kensington, England
@O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jen
(@Jen_NH) reported
@O2 why are you guys absolutely useless at responding to DM’s? I’ve been waiting over a week for a response. No idea why your apps advise to contact via Twitter but I’ll be making a complaint
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Greg
(@gfcuntt) reported
@O2 Long-term customer for 15 years with multiple open accounts/numbers with you but I find myself unable to turn off age restriction/content filters without a credit card (I don't have this). Your website says I can go into a store with photo ID - surely this isn't necessary?!
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Ted Sanders
(@tedsanders53) reported
@O2 Of course you can say that-there is never any visability on the numbers of codes so for all we know there is one ticket per cinema. It was literally less than 60 seconds which suggests the number of tickets is now so low it’s not worth providing the offer if nobody gets a ticket?
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Brad Shitt
(@CoolPretender) reported
@O2 my voucher for odeon isn’t working. Help.
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Donna Gillians
(@Donnasgilly) reported
@O2 do you fancy giving me an update on my new Apple IPhone Pro Max I’ve been waiting almost a month for? :) delivery estimate was up to 4 weeks.. I’ve tried to message customer support and the chat is closed. Your really going to have to compensate people because this is awful!
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Charlie
(@CharlieRWalker) reported
@O2 Trying to do the o2 Recycle but its not accepting my order number as a voucher code. Can you help?!
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NiKkI
(@NJMILZ) reported
@O2 Hi. the number was to top up. i need to pay a bill for a number no longer in service?
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IHateAllTories.
(@justhefax_) reported
@O2 why has your coverage become so terrible?
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angela barratt
(@missybpink) reported
@O2 seeing others get a reply when im still waiting is not great customer service
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Adina Dudau
(@AdinaDudau) reported
Turns out, yes, roam free ends. Unless you're with @O2. There are other great developments, too: 36-month long contracts on new phones 😳 Have they become sturdier all of the sudden or am I exceptionally clumsy? Mine never last longer than 24 months and usually last less 🙄