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O2 outages and service status in Wandsworth, England

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Wandsworth, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • 50% Internet (50%)
  • 50% Total Blackout (50%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wandsworth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wandsworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at O2

O2 is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wandsworth, England

The most recent O2 outage reports came from the following cities: Hammersmith, and Richmond.

CityProblem TypeReport Time
Hammersmith Internet 22 days ago
Hammersmith Total Blackout 28 days ago
Hammersmith Internet 1 month ago
Richmond Total Blackout 2 months ago
Hammersmith Wi-fi 2 months ago
Hammersmith Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wandsworth, England

Latest outage, problems and issue reports in Wandsworth and nearby locations:

  • spillanemary
    mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 Pity you can’t provide consistent, reliable service in London

  • SteveHodgson1
    Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

  • RobertBalaam
    Robert Balaam (@RobertBalaam) reported from Wandsworth, England

    .@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

  • Sheena81
    Sheena Watts (@Sheena81) reported from Kensington, England

    @MoneySavingExp Is this every network? @O2

  • Paul___SW18
    Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported from Wandsworth, England

    Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

  • daveya90
    David (@daveya90) reported from Wandsworth, England

    @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

  • carboncoach
    Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, England

    Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

  • RoseHinds
    Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

  • DJTommyPickles
    Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England

    @O2 truly the worst customer service I’ve experienced in a long while

  • spillanemary
    mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch

  • poundland_thor
    Chris sweet (@poundland_thor) reported from Richmond, England

    It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

  • Jackie_flash
    Jackie Frost 🤍 (@Jackie_flash) reported from Lambeth, England

    Hi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular

  • ChiswickRFCGirl
    Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, England

    Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

  • AdairDrivePhoto
    Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, England

    Hi @O2 links in your last email are not working for me. #GoDine

  • jasonmackenzie
    Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

  • omar_sheikh
    Omar Sheikh (@omar_sheikh) reported from Lambeth, England

    @O2 Worst. Network. Ever.

  • poundland_thor
    Chris sweet (@poundland_thor) reported from Richmond, England

    @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

  • vodaka_orange
    shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England

    @O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

  • jasonmackenzie
    Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

  • daktadre
    Dré (@daktadre) reported from Merton, England

    @O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • paulblanch2468
    Fallingapartagain (@paulblanch2468) reported

    @The_Brave @O2 02 website is ******* atrocious cant log in because of suspicious activity, spoke to numerous people about it never gets resolved. They can suck my ****!

  • FHawksworth
    Fliss Hawksworth 🐝🐝🐝 (@FHawksworth) reported

    @valhumphreys51 Unfortunately unable to see the rest of your posts because my broadband is down and my mobile provider is @O2 and they are hopeless, providing me with no wifi, hardly any signal and charging me an arm and a leg for the privilege. Sorry for passive aggression.

  • tgloughnane
    Terry (@tgloughnane) reported

    @O2 Unfortunately it’s everywhere. No particular ‘bad spots’ luckily if I’m with my wife I can hit spot off her EE network, but I really shouldn’t have to. I simply canny put up with it much longer.

  • PeteKnowles_
    Peter Knowles (@PeteKnowles_) reported

    @O2 I have been hacked, my email compromised and deleted and your customer service lines are so bad - I’m trying to submit a complaint and your website won’t even accept it stating an error - total shambles.

  • anthonychilvers
    anthony chilvers (@anthonychilvers) reported

    O signal for two days now @o2

  • SteveJoyce14
    Steve Joyce (@SteveJoyce14) reported

    So it would appear to be official. There is no problem with the @O2 signal in and around Priestfield 🙄 #Gills #ActuallyGills

  • Ikram_hhh
    Ikram ⚡️ (@Ikram_hhh) reported

    This is a serious question @O2 but why is your signal coverage so ****** shite I get better signal coverage in the Balkans for just basic cellular coverage never mind 4/5G Meanwhile here in the UK it is 💩

  • BenMyatt74
    Darksider  (@BenMyatt74) reported

    @gary_derwin @O2 5G is also appalling, iPhone shows full 5 bars of signal but nada!

  • RobCranfield
    🦅 rob cranfield⚓ (@RobCranfield) reported

    @theamazingjj_ @O2 Try reporting low signal area instead of sulking

  • RhodriD87
    Rhodri Davies (@RhodriD87) reported

    @O2 can you sort your app and website out! Won’t let me look at my upgrade and won’t allow me to chat to an advisor online! Looking like I might have to change network provider.