O2 Outage Report in Wandsworth, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wandsworth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at O2
O2 is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Wandsworth, Greater London, England
The most recent O2 outage reports came from the following cities: London, Paddington, City of Westminster, Hackney, Fulham, Hayes, Islington, Hounslow, City of London, Surbiton, Croydon, Hammersmith, Wembley, Poplar and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Paddington |
Total Blackout | |
| City of Westminster |
Total Blackout | |
| City of Westminster |
||
| Hackney |
Phone | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wandsworth, England
Latest outage, problems and issue reports in Wandsworth and nearby locations:
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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des
(@des700) reported
from
Camberwell, England
@O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help
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daisy
(@daishughes) reported
from
Kingston upon Thames, England
@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Raf🇵🇱🇪🇺🇬🇧🏳️🌈
(@Mr_Rafal) reported
from
Hackney, England
@O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.
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des
(@des700) reported
from
Camberwell, England
Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.
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Vanessa
(@thatVanessa1) reported
from
Camberwell, England
@O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?
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T é y 🌺💜
(@TeyLove_) reported
from
Islington, England
@O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????
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Sachin Kumar
(@sachink0201) reported
from
Brentford, England
@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
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LTH🇬🇧london
(@LTHlondon) reported
from
Camberwell, England
@SarahJa28484793 @O2 Not bad, I must say
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Nick Shuttleworth
(@nickshuttle) reported
from
Ealing, England
@O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.
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Richard Morris
(@richardmorrisuk) reported
from
Richmond, England
Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
Camberwell, England
@O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.
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Tom Mytton
(@TMytton90) reported
from
Wandsworth, England
@O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed
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Guy Dorrell 3.5% Europhile #PR #electoralpact 👊
(@guydorrell1) reported
from
Croydon, England
Hey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊
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Gill Barr💙
(@Gill_Barr) reported
from
Islington, England
@O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks
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Jackie Frost 🤍
(@Jackie_flash) reported
from
Lambeth, England
Hi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular
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Richard Lace
(@huggyheaven) reported
from
Wandsworth, England
@o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
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Liz Rose 💙
(@esrose2003) reported
from
Richmond, England
@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Craige Timmins
(@v8fettler) reported
@O2 Your account portal/website is the worst system I’ve ever used. I’m trying to spend near £1,500 on a phone and £400/yr on a contract, and you make it impossible… it’s so unfriendly and glitchy… Horrendous.
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Martin welsh 🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦
(@accts_cowboy) reported
Brilliant @O2 I'm locked out my account and when I try to reset my password, the one time short code you send me isn't being accepted, it says its not valid. I've tried it a couple of times and same result. What a stupid system. How am I meant to access my account?
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Hootan Salamat
(@HootanSalamat) reported
@O2 @Bekhboyle O2 service is absolutely awful. There is no customer service. I have an issue with the mobile date on my Apple Watch for more than 5 days and they just passed me to O2 store, customer service, teach support team and … but they are completely irresponsible and just lying
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Keith Diamond
(@Keith_Diamond1) reported
@jamieblackwoo14 @O2 Thanks mate I’m fine hood your well. Just frustrated I struggle with technology like yourself & now my phone don’t work no signal. Strikes me they’ll have your money but no after sales. I wish someone would understand it’s pathetic total waste of money if no signal
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katie
(@katieB33889163) reported
@O2 Thank you for replying I booked the tickets with 02. Priority when I was a customer. I’m no longer a customer so it won’t let me log in. Tickets are for westlife at Wembley next Saturday
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Daniela
(@Daniela96718597) reported
@O2 can someone please reply and let me know why I was charged for text messages sent abroad that I did not make? You have falsely charged me for using a service I have not used and you are unable to prove it
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mrs u..
(@mrsuppo) reported
@O2 had no network on and off for 2 weeks now.. ng17 area customer chat is always unavailable... can someone help please
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Karen Leake
(@LeakeKaren1) reported
@O2 Thanks, managed it before, no problems, maybe it was being in North Yorkshire that threw it out. In fact one service station we visited on the way up had banners up declaring itself a GiffGaff area, which means Jennifer R, BT and EE mischievous.
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Natasha
(@n_whitton92) reported
@O2 Yes it’s all up to date. Still not working!! It’s only happening when it’s on charge. I’ve sent a DM explaining in greater detail
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Geekasaurus
(@geekasauruss) reported
@O2 Hey yes im a broadband customer. I can log in via my pc web browser but not via the app or the browser on my phone