O2

O2 Outage Report in Wandsworth, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wandsworth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wandsworth, Greater London, England 12/10/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wandsworth, Greater London, England

The most recent O2 outage reports came from the following cities: London, Fulham, Hayes, Islington, Hackney, Hounslow, City of London, Surbiton, Croydon, Hammersmith, Wembley, Poplar, Richmond, City of Westminster and Southall.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomFulham Phone
United KingdomHayes Internet
United KingdomIslington Internet
United KingdomHackney Internet
United KingdomLondon Phone

Community Discussion

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O2 Issues Reports Near Wandsworth, England

Latest outage, problems and issue reports in Wandsworth and nearby locations:

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

  • des700 des (@des700) reported from Camberwell, England

    Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.

  • Maria__RG María (@Maria__RG) reported from East Ham, England

    @chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 having bad experience with o2 service after 15 year 😡😡😡

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 it’s been three weeks now and very poor customer service no response???

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Tottenham, England

    @O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...

  • des700 des (@des700) reported from Camberwell, England

    @O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help

  • TMytton90 Tom Mytton (@TMytton90) reported from Wandsworth, England

    @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • daveya90 David (@daveya90) reported from Wandsworth, England

    @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

  • jordanharris86 Jord (@jordanharris86) reported from Poplar, England

    @O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from Camberwell, England

    @O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.

  • saps_JP John (@saps_JP) reported from Stratford, England

    Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.

  • hedaramusic hedara (@hedaramusic) reported from Hammersmith, England

    @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jakehamo Jake (@Jakehamo) reported

    @O2 you are an absolute shambles of a ****** company you robbing *****. Paying for a service which I don’t receive I get call failed about 30 times daily minimum I’ve been complaining about this since November 2021 And you’ve got the cheek to increase my payments by 13.4%, Cancel

  • elizabethAVFC Lizzi 🦁 (@elizabethAVFC) reported

    @jodielouiseart @O2 So glad my contract is up in April and I can move. Service is a joke.

  • Sam_McK_88 Sam M (@Sam_McK_88) reported

    @Burnside_5 @LifeByStills @O2 Trouble is pretty much all major providers are doing the same thing, although there are a few which choose not to. I do question the logic of people signing a contract which allows this and then moaning when it happens though - you had a choice before signing.

  • Robdw1983 Rob (@Robdw1983) reported

    @jodielouiseart @O2 Joke of a network: This is what I have to put up with until my contract ends: *Internet & Apps lag or dont work at all outside Wifi* *Cant hear clearly on calls or call cuts off* *People cant get through my phone sends me a message ''you missed a call from ......''*

  • jodielouiseart Jodie (@jodielouiseart) reported

    @Robdw1983 @O2 Mine’s exactly the same, the check the network and tell me that it’s working when it’s clearly not 🥴

  • ChappersSays Chappers (@ChappersSays) reported

    @MrColinOwen @O2 @GarethTurpin Ive just got this email today. Dont forget its 13.4% RPI (not CPI which is lower) plus 3.9% in line with terms (what the f*ck for exactly, inflation?)... Theyve just lost a customer.

  • JamesBellx James Bell (@JamesBellx) reported

    Just had an email from @o2 telling me my contract is going up nearly 17%....but if im a new customer i can get exactly the same airtime contract for 25% less than my current (yes CURRENT) tariff cost. Ive been with O2 for almost 15 years, good to see loyalty is being rewarded 🤬

  • whatphilsaid phil.i.am (@whatphilsaid) reported

    hilarious that @O2 tell me the cost of calls/texts going up by around £60pa to cover the cost of powering their network when half the time i can't use my phone because their network is so bad. can't wait for my contact to end so i can leave them after over 10 years as a customer.

  • Kev_Kenton Keven Kenton (@Kev_Kenton) reported

    @o2 13.4% + 3.9% on a network that if I go outside where more than 5 people are you do not get service, absolute joke! Hurry up contact and expire!

  • turnerchris turnerchris 🏳️‍⚧️ (@turnerchris) reported

    So @O2 are increasing their airtime tariff by 13.4% + the regular 3.9%, total of 17.3%. And @GarethTurpin has written personally to tell me! How can this be justified or help people struggling with the cost of living? Yes, it's within their T&C but ethical? #CostOfLivingCrisis