O2 Outage Report in Wandsworth, Greater London, England
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The latest reports from users having issues in Wandsworth come from postal codes SW18.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wandsworth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Wandsworth, Greater London, England
The most recent O2 outage reports came from the following cities: Croydon, London, Southwark, Islington, Uxbridge, City of Westminster, Colindale, Poplar, Preston, Wandsworth, Wembley, Lewisham, Harringay, Bermondsey and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Phone | |
| London |
Internet | |
| Southwark |
Phone | |
| London |
Internet | |
| Islington |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wandsworth, England
Latest outage, problems and issue reports in Wandsworth and nearby locations:
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!
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Jodie De Vere
(@boogieloo) reported
from
Southall, England
@O2 I love @ O2 Customer Service
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Worse customer service @o2 I give up!
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Glenn macgregor
(@Macgregor11) reported
from
Harrow Weald, England
@O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.
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Hannah Jones
(@hannahmjoness) reported
from
Camberwell, England
@O2 your 3G service in London is actually a joke
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Eva Hamilton
(@MedinaMadam) reported
from
Camberwell, England
Not good customer service at all! Maybe you need to join me @O2
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Jack Aaron Davies
(@jackaarondavies) reported
from
Richmond, England
@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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عقيل العقيل
(@AkilAlakil) reported
from
Poplar, England
@O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.
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Claire Cottingham
(@Cla_Cottingham) reported
from
Wandsworth, England
@O2 Help. Unfortunately not which I now understand is not ideal!
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Paula
(@MissPaulaGreen) reported
from
Camden Town, England
@O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨
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Hope Fashion Stylist
(@HopeVonJoel) reported
from
Wandsworth, England
@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
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Will McLeish
(@24_7_Raver) reported
from
Camberwell, England
@O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.
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Arturo Avalos Torres
(@aavalostorres) reported
from
Stratford, England
@O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network
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Katie Hobden
(@KtHob) reported
from
City of London, England
Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical
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Mike Brownnutt
(@MikeBrownnutt) reported
from
Merton, England
@O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Gervers
(@GerversKaren) reported
Diabolical service, 6+ weeks & counting to sort out a simple issue. Failure to call back, many hours on hold. @dmvcomms as your @O2 business partner is severely damaging your reputation. #ShameOnYou
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Robert Johnston
(@Robert_j96) reported
@O2 never in my life have I experienced such bad customer service, i have been trying to solve an issue for over 2 months and get promised it has been to then receive more letter in the post. Do you not understand how damaging this is mentally?? Beyond a joke
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🌈 Eileen 🌈
(@eileenfiona__) reported
@O2 same error we keep getting on the app too, can we please get some assistance as he has had no credit for a few days now and we cannot figure out what the issue is
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Mobile Phones Direct
(@MPD_Online) reported
@andy_wilmot @O2 @andy_wilmot Hi Andy, I'm glad that the problem has been identified. If you still need help in getting this resolved, please do not hesitate to contact us. - MPD
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Andy Wilmot
(@andy_wilmot) reported
@MPD_Online @O2 Hi, o2 have clarified the problem. The wrong sim card was sent.
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Ryan Garnish
(@RyanGarnish) reported
@O2 I’ve spent days on end trying to speak to your customer services. They hang up every time. Endless promises of call backs but every time I answer they put the phone down! Absolutely disgraceful service. I’ve been wrongly charged £1,536 but no one is willing to help! HELP!
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harry kelly
(@BongoHarry) reported
@O2 how do I go about finding out the drop out calls that happen cause your signal service is shocking
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Balazs Borcsok
(@bbbalazs007) reported
@O2 I have asked for proof of usage and proof of purchase of one of my device twice already....promised you will send it over within 24hours ....twice🤯🤯🤯 I can spend £250/month somewhere else with probably better customer service ...@O2 pull your act together
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Ian Moss
(@coty042) reported
@O2 It's not my postcode. It's where your service is diabolical.
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🌈 Eileen 🌈
(@eileenfiona__) reported
@O2 I have attempted the web top-up and got this error: We couldn’t process your payment Sorry, it’s not been possible to take your payment. Your phone has not been topped up. Please try again or use another card. If the problem continues you’ll need to contact your bank. This is the