O2 Outage Report in Wandsworth, Greater London, England
Why is my O2 service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Wandsworth come from postal codes SW18 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Wandsworth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wandsworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at O2
O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Wandsworth, England
The most recent O2 outage reports came from the following cities: City of London, Kingston upon Thames, London, Hammersmith, Newham, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Croydon, Hackney, Bromley, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Phone | 2 hours ago |
|
Kingston upon Thames
|
Wi-fi | 2 days ago |
|
City of London
|
Internet | 3 days ago |
|
London
|
Wi-fi | 4 days ago |
|
London
|
Phone | 4 days ago |
|
Hammersmith
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wandsworth, England
Latest outage, problems and issue reports in Wandsworth and nearby locations:
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Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England@O2 Doing this means EVERY password has to be entered for everything. This is a REAL pain. I don't think you realise this. I did just logout and log back in. No change. Why is Seetickets no problem and Ticketmaster is a problem?
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from Camden Town, England@O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!
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James Murray (@jamesmurray07) reported from Camden Town, England.@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).
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Ian Crowne (@Toucsy) reported from Poplar, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Ruth Holliday (@RuthHolliday13) reported from Hammersmith, EnglandStill within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great
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Andy Denial 📸 (@NorthernlyExpo) reported from Islington, England@O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.
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𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Josh (@JoshBates) reported from Paddington, England@O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.
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Hannah Lomax-Browne (@DrHannahLB) reported from Walthamstow, England@O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!
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Bede Feltham 💙 (@bedefeltham) reported from Esher, England@O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx
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Tony Crean (@tony1945) reported from Richmond, England@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Chris sweet (@poundland_thor) reported from Richmond, England@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Aurélien (@aur_elien) reported from Hackney, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Monica, BSN, RN, MFCI (@monicathenurse) reported from Walthamstow, England@O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.
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Fr Chris Phillips SSC (@phillipsc) reported from Brentford, EnglandHello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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Andrew Dourka-Laird (@LairdDourka) reported from London, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England@O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.
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Nicola Fish 💙 (@Nicolanoodle) reported from Richmond, England@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
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Chris sweet (@poundland_thor) reported from Richmond, EnglandIt is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew (@Williams_Ands) reported@O2 Been refreshing since 10am, on app and website, can’t even get to the login page, and now the app doesn’t load at all 😡
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Steve barton (@MCFC1977) reported@O2 Priority App wont load poor planning by O2 didnt they realise that they would have a massive surge of people trying to book
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Laura Emmett (@Smellitt) reported@skools @O2 @ChrisPe99357735 I'm having the same issue I get the code and then says access denied
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Susie Mc (@susied23) reported@O2 The priority app has kicked me out and won’t let me sign in!
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adam crosby (@bonehead4) reported@O2 Nonsense I’ve not been able to login from 9am this morning on any device. Such a poor service
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Saarah (@sarahgriff__) reported@O2 My app won't even open...I've been trying since 9.30 to open the damn thing but it won't work 😑
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NSPh0t0s (@NSPh0t0s) reported@O2 Fail. What’s also a fail is that there’s no @O2 data service in the @TheO2 whatsoever, nor does the O2 Wi-Fi work there. Other than that it’s going really well xxx
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Bluesmachine100🏴💙 (@Bluesmachine100) reportedYet again, I get a message from @O2 telling me my bill is unpaid, when as per usual the money is just sitting in my bank account waiting to be taken, and their own user account website isn’t bloody working. Not bad considering I can’t even use the iPad I have with them because
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Chris Royston (@MrBrightside_32) reported@O2 No you’re not you clowns it’s people lying…fix the problem don’t pretend it’s all ok! Absolute jokers. The website and App have crashed so no one can use it except your own staff
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𝖏𝖔𝖍𝖓 🇹🇭 (@j0hney_) reported@o2 Priority app is still down ! @Ticketmaster you have to join 3 different queues then it just buffers & times out ! Not good enough is it guys ?