O2 outages and service status in Wandsworth, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Wandsworth, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (50%)
- Total Blackout (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Wandsworth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wandsworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Wandsworth, England
The most recent O2 outage reports came from the following cities: Hammersmith, and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
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Internet | 12 days ago |
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Hammersmith
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Total Blackout | 18 days ago |
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Hammersmith
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Internet | 1 month ago |
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Richmond
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Total Blackout | 1 month ago |
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Hammersmith
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Wi-fi | 2 months ago |
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Hammersmith
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Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Wandsworth, England
Latest outage, problems and issue reports in Wandsworth and nearby locations:
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Ruth Maurice (@ruthie82) reported from Merton, England@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
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Steve Hodgson (@SteveHodgson1) reported from Merton, England@O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent
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Matilde Wittrup 👩🏼💻🏳️🌈😀 (@WittrupMatilde) reported from Lambeth, England@O2 uses voice recognition on customer service to figure out what you need help with. Apparently it thinks “increase spend cap” means “fraud” 😂😂😂😂
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 @CarolineLiggins You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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hen (@henna_macarena) reported from Richmond, England@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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Tom Mytton (@TMytton90) reported from Wandsworth, England@O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed
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James Robey (@jamesrobey1990) reported from Wandsworth, England@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
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Joseph Sweeney (@JosephS65112253) reported from Wandsworth, England@O2 don’t use this company they are a rip off I went on holiday the resort I was staying had all there own data free, never turned my mobile data the whole, got a bill when I got. Told by customer service I should have told them I was going away what crap big brother
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David Chow 📶 (@davidchow) reported from Hammersmith, England@MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.
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dr nabila 🌹 (@nmunawar) reported from Wandsworth, EnglandTopped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Steve Hodgson (@SteveHodgson1) reported from Merton, England@O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent
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Richard 🏳️🌈 (he/him) (@Paul___SW18) reported from Wandsworth, EnglandHey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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MSYENHA (@MSYENHA) reported from Wandsworth, England@O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!
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Shani (@shanianderson_) reported from Lambeth, England@O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?
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Richard Frame (@rafthemaster) reported from Kensington, England@O2 this phone number is harassing me - 020 3389 6395 - it’s a fake automated call claiming to be @HMRCgovuk called me 4 times already today! Wants to press option for operator (but I haven’t done so), needs reporting for harassment / impersonation of government service! @Ofcom
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Gavin Wilson 📺🎥 ♿🏳️🌈 (@GavinWilsonTalk) reported from Merton, England@O2 is the website and app experiencing problems? Trying to update my details with my new debit card number as old one has expired and keep getting error messages 🤔🤔🤔
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Caz Young (@The_Caz) reported from Wandsworth, England@MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!
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Caz Young (@The_Caz) reported from Wandsworth, England@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Jackie Frost 🤍 (@Jackie_flash) reported from Lambeth, EnglandHi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular
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Jóse (@imjoseabreu) reported from Lambeth, England@O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paula (@Paula24Paula) reported@O2 trying to cancel my mums phone contract who has gone into a nursing home with dementia to be told you need to speak to mum. I explained again my mum has dementia to be told will need power of attorney. Your staff are so insensitive at such a difficult traumatic time.
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Larissa Pelham (@larissapelham) reported@O2 I cannot DM on X. Funeral services & family couldn’t reach my mother while preparing her husband’s funeral. Emergency services couldn’t reach her and now she’s in hospital where we can’t reach her. This has continued since 3/26. A direct number pls to speak to someone senior.
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Stacey (@Stacearoo) reported@O2 why on earth is it IMPOSSIBLE to sign in?!?! I have never found something so ridiculously difficult!
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тαѕнα|мєт мαє мυℓℓєя (@needymusiclover) reported@O2 The issue is that when you google the number it’s coming up as legitimate o2 insurance. The thing that made me suspicious was that insurance department wouldn’t call to tell me my sim was getting disconnected as there’s different departments.
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steve woolhouse (@stevewoolhouse9) reported@O2 yet again shocking service. Why do we bother to pay our bills. The customer service is just shocking and my phone is yet again dropping out as their are issues
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Al (@RealAJG7) reportedHaving to buy a ticket cause @O2 ******* awful service means you can’t get into your train app in the middle of a major city in the uk, utterly useless *****
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Deano... (@Frugal_ways) reported@humantorch1036 @O2 @Ofcom Unless an issue is happening to a certain number of people, watchdogs, official bodies, etc. Do nothing. So they just plod along, counting numbers, with little to offer. Also, there is no such thing as, "An independent watchdog/official body" - they are in each other's pockets.
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тαѕнα|мєт мαє мυℓℓєя (@needymusiclover) reported@O2 had a call from what appeared to be an actual number from o2 stating that you’re shutting my sim down in a so many days due to the merge with virgin it’ll be deactivated I’ve contacted you and made you aware just want to share it for others and see if you are
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grace (@itsnotgracelolz) reportedHi @O2, I am on PAYG and topped up. Why am I getting an error when trying to log in to Priority followed by a text message telling me to top up to continue enjoying Priority? I have money in my balance & I have tried deleting the app and reinstalling it. Please help!
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MUFC Chatter (@mufcchatter) reported@O2 PLEASE HELP! I found out today that I have a CCJ on my file from O2 from 2024. This relates to a bundled SIM with a Virgin Broadband contract which was cancelled before it was set up due to credit. The O2 sim was supposed to be cancelled to but it wasn't!