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O2 Outage Report in Wandsworth, Greater London, England

Why is my O2 service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Wandsworth come from postal codes SW18 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Wandsworth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wandsworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Wandsworth, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Newham, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, City of London, Croydon, Hackney, Bromley, Kensington, and Poplar.

CityProblem TypeReport Time
London Wi-fi 13 hours ago
London Phone 16 hours ago
Hammersmith Internet 17 hours ago
London Phone 2 days ago
Hammersmith Internet 2 days ago
London Wi-fi 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wandsworth, England

Latest outage, problems and issue reports in Wandsworth and nearby locations:

  • NorthernlyExpo
    Andy Denial 📸 (@NorthernlyExpo) reported from Islington, England

    @O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.

  • aur_elien
    Aurélien (@aur_elien) reported from Hackney, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • SheldonLT
    Sheldon Tarpey (@SheldonLT) reported from City of London, England

    @UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.

  • till_the_wheels
    𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • DrHannahLB
    Hannah Lomax-Browne (@DrHannahLB) reported from Walthamstow, England

    @O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!

  • poundland_thor
    Chris sweet (@poundland_thor) reported from Richmond, England

    It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

  • brineferry
    HeHymn ³⁰ (@brineferry) reported from Brentford, England

    @O2 are you broken

  • ChristianRad
    Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • Paula_Griffin65
    Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from Camden Town, England

    @O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!

  • LairdDourka
    Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Toucsy
    Ian Crowne (@Toucsy) reported from Poplar, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • monicathenurse
    Monica, BSN, RN, MFCI (@monicathenurse) reported from Walthamstow, England

    @O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.

  • jamesmurray07
    James Murray (@jamesmurray07) reported from Camden Town, England

    .@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).

  • phillipsc
    Fr Chris Phillips SSC (@phillipsc) reported from Brentford, England

    Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

  • Amalik7991
    Amalik799 (@Amalik7991) reported from Kingston upon Thames, England

    @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

  • Nicolanoodle
    Nicola Fish 💙 (@Nicolanoodle) reported from Richmond, England

    @O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.

  • RuthHolliday13
    Ruth Holliday (@RuthHolliday13) reported from Hammersmith, England

    Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

  • katyhall26
    Katy Hall (@katyhall26) reported from Hammersmith, England

    Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

  • bedefeltham
    Bede Feltham 💙 (@bedefeltham) reported from Esher, England

    @O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx

  • JoshBates
    Josh (@JoshBates) reported from Paddington, England

    @O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • charlottec1x
    Charlotte 🤍 (@charlottec1x) reported

    @O2 @hsangelhoney How do we get onto the website? The app and website is still down.

  • madmish09
    ☀️🌻🌴 (@madmish09) reported

    Been with @O2 for nearly a month and it seems to be impossible to speak to customer services. The auto message always says busy. I’ve called been waiting them it cuts off… calling again… waiting… cut off again. #Trash #ShouldveStuckWithEE

  • lottielas
    Juliet T (@lottielas) reported

    @O2 we have had no service in our area for 4 days now and showing we will get an update on 31st January. Apparently a mast is ‘out’. Will we get a discount on our bills?

  • JamesGoz
    James Gosnold and 3198 others (@JamesGoz) reported

    @O2 @dsheehan96 Seems like there is a wider issue @O2 any chance someone can take ownership of it, give meaningful updates and sort it out?

  • lucindajscott
    Lucinda Scott (@lucindajscott) reported

    @O2 so disappointed with my new business phone contract. Nearly had the phone for a whole week and still no data when I’m not using wifi. I’ve been with you for over 10 years but will definitely not be going with you ever again. Terrible customer service from my.plan as well.

  • adorayau
    Adora Yau (@adorayau) reported

    Anyone with O2 and have 🍎 Watch experienced the problem of being told you’ve entered incorrect log in details for account when you haven’t during mobile data plan set up? I’m hitting a brick wall with @O2 customer service who just tell me to reset password- it doesn’t work!!!

  • ItsFree2BKind
    Mm (@ItsFree2BKind) reported

    @O2 coffee was awful when I got it from Caffè Nero

  • LeithOlivia
    olivia leith (@LeithOlivia) reported

    @O2 @tessblair21 @O2 I've not had any help regarding Harry Manchester tickets that I've messaged you about

  • amb1_ab
    AB 💙 #nhsblueheart (@amb1_ab) reported

    @O2 Hi, I sent a DM about an hour ago in respect of an issue. Can you please confirm when I can expect a reply?.

  • jonny1544
    Jonny Atkinson (@jonny1544) reported

    @O2 Is the o2 network down in Bucks? I’ve not been able to receive it make any calls or texts as I’ve had no signal or data all day.