O2

O2 Outage Report in Wandsworth, Greater London, England

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The latest reports from users having issues in Wandsworth come from postal codes SW18.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wandsworth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wandsworth, Greater London, England 03/31/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wandsworth, Greater London, England

The most recent O2 outage reports came from the following cities: Hammersmith, Wandsworth, Uxbridge, Greenford, London, Paddington, Wealdstone, City of London, Croydon, Hackney, Bromley, Kensington, Poplar, Muswell Hill and Leatherhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomWandsworth Internet
United KingdomUxbridge Phone
United KingdomGreenford Phone
United KingdomLondon Total Blackout
United KingdomPaddington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wandsworth, England

Latest outage, problems and issue reports in Wandsworth and nearby locations:

  • mblair35 Matthew Blair (@mblair35) reported from Kingston upon Thames, England

    @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

  • princess_knicks princess knickers (@princess_knicks) reported from Lambeth, England

    @O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…

  • Vagabond1107 ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 Pity you can’t provide consistent, reliable service in London

  • EmmaSaidThis ♥♥єmmα♥♥ (@EmmaSaidThis) reported from Camberwell, England

    @O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.

  • cheesescientist Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 Not working for me either.

  • DaveMcGuane Dave McGuane (@DaveMcGuane) reported from Croydon, England

    @O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?

  • BhattMilli Mamta Milli Bhatt (@BhattMilli) reported from Poplar, England

    @O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.

  • SuarezFusters Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch

  • cheesescientist Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?

  • HawanDs Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England

    @O2 is okay but when it comes to speak to customer services 😴

  • SLushCCool Darren C (He/Him) 🏳️‍🌈🌍🏉 (@SLushCCool) reported from Croydon, England

    @ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?

  • ladidalimey david bryant (@ladidalimey) reported from Richmond, England

    @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

  • misterscoop Darren Boyle (@misterscoop) reported from Brentford, England

    @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help

  • Vagabond1107 ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

  • SLushCCool Darren C (@SLushCCool) reported from Croydon, England

    @O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.

  • DaveMcGuane Dave McGuane (@DaveMcGuane) reported from Croydon, England

    @O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • UAVHive UAVHive (@UAVHive) reported

    @TomSykesMedia @shooteditsend @O2 Once Telefónica bought o2 they just cut costs, so the customer service & actual service are both poorer. Now they've merged with Virgin Media that have far & away the worst customer service in telecoms it might get worse still.

  • ukbus_spotter UK Bus Spotter (@ukbus_spotter) reported

    @busdriver_kenny @O2 Whitefield is the best place for phone signal.... but they do have 2 huge masts right next to eachother!!

  • NottsTransport Unofficial Nottingham Transport Info (@NottsTransport) reported

    @busdriver_kenny @O2 Yeah its been bad, i signed up to service updates and they're almost daily telling me there is an issue

  • ThePeoplesSpace The People’s Space (@ThePeoplesSpace) reported

    @O2 Thanks guys, top customer care that 💪🏼👏🏼💙

  • TomSykesMedia Tom Sykes (@TomSykesMedia) reported

    @shooteditsend @O2 Yeah it’s been getting a lot worse. I am with sky mobile by they use their network. Problem is it’s the best network where I live for calls

  • WezG Wez G (@WezG) reported

    @o2 yeah your customer services are real quality - just terminated call because I want to cease contract for iphone 14 which is still under cooling off period

  • Simon97309483 Simon (@Simon97309483) reported

    @O2 your cs is ****, I'm surprised you have any customers

  • Srsivanesan Sivi sivanesan (@Srsivanesan) reported

    @O2 As no one got back to me i tried calling again. Finally got through, and in the middle of talking to someone after hold the call got again!!! + they haven't called back 😡 so having to call again. What the f is going on either with your network/your customer services today!!!???

  • hagenwolf khorsley (@hagenwolf) reported

    @O2 Melissa Cursor - terrible service- promised to sort order from 22nd September!!

  • _daidavies Dai Davies (@_daidavies) reported

    @O2 Many thanks, but like your actual live chat service, the link you provided in your reply for live chat availability also doesn’t work. I think that sums it all up and time to change network.