O2

O2 Outage Report in Wandsworth, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wandsworth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wandsworth, Greater London, England 12/04/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wandsworth, Greater London, England

The most recent O2 outage reports came from the following cities: Surbiton, London, Hackney, Croydon, Hammersmith, Wembley, City of London, Poplar, Richmond, Hounslow, City of Westminster, Southall, Merton, Ealing and Hayes.

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City Problem Type Report Time
United KingdomSurbiton Phone
United KingdomLondon E-mail
United KingdomHackney Phone
United KingdomLondon Phone
United KingdomCroydon E-mail
United KingdomHackney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wandsworth, England

Latest outage, problems and issue reports in Wandsworth and nearby locations:

  • 26samb Samantha Blandy (@26samb) reported from Kingston upon Thames, England

    @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

  • itsnadine_ abena (@itsnadine_) reported from Harrow Weald, England

    @O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help

  • tombyford Tom Byford (@tombyford) reported from Paddington, England

    @_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle

  • RebeccaW40 RebeccaW40 (@RebeccaW40) reported from Epsom and Ewell District, England

    @O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke

  • Thestylist4you Irene Barnett (@Thestylist4you) reported from Poplar, England

    @LiamYulhanson @O2 What 😳 thats terrible Liam.x

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.

  • maryhippychick m a r y (@maryhippychick) reported from Hounslow, England

    @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

  • mustafayadigg bambam (@mustafayadigg) reported from Croydon, England

    @O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now

  • maryhippychick m a r y (@maryhippychick) reported from Hounslow, England

    @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

  • Tjsam1000 Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2

  • ElizabethWaight Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.

  • hillww1 William Hill (@hillww1) reported from Stratford, England

    @O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂

  • ElizabethWaight Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    @KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉

  • TaniaAlcor Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported from Kensington, England

    @No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.

  • Alx_R_M Alex (@Alx_R_M) reported from Paddington, England

    @O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou

  • JohnTillUK John Till (@JohnTillUK) reported from City of London, England

    @yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!

  • SeanEdwardParry Sean Parry (@SeanEdwardParry) reported from Wandsworth, England

    @O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!

  • caddydorey Corey Lee (@caddydorey) reported from Croydon, England

    @breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • qwerty_6389 charlie (@qwerty_6389) reported

    @O2 I am unable to log into O2 Priority, every time I get an SMS code and enter it, I get a screen saying "Sorry, there was a problem with your request". Any way round that as we want to buy tickets tomorrow?

  • mrstevegray B-Town.O.G (@mrstevegray) reported

    Ive used your 02 prioty code for your free taste card promotion ... ive been charged £79.99 ... please contact me asap to fix this @O2

  • TheWheelOfMyCar Vik (@TheWheelOfMyCar) reported

    @wendyk1501 @O2 Jamies on EE they are really good. I’d swap if I were you. The only reason I haven’t is because on the very very rare occasion he doesn’t have service, I do. But he has service a good 99.9% vs my 60%. Is there no support for your broadband given you need it for job hunting?

  • nicoleloiseee nicole eloise 🐩🐈♿️🏳️‍🌈❤️‍🔥 (@nicoleloiseee) reported

    honestly so appalled with @O2 for putting me under more stress at such an emotionally and physically difficult time with my health being so bad by punishing me for their mistake. been a loyal customer for 10ish years with expensive contracts and this is how you’re treated.

  • JoeyBloggs8 Joey Bloggs (@JoeyBloggs8) reported

    @O2 what's happened to your customer service team?? Used to be great now it's a minimum 50 min waits for a live chat? Your chat bot is terrible and customer service call team don't even know your current offers.

  • NathH89 Nathan Harrison 🔰 (@NathH89) reported

    @O2 @LutzSchueler It's been 12 days, and the advisor from O2 Complaint Review Service is ignoring several of my emails in reply to their initial response. This is unacceptable!

  • nikrapacceber Rebecca (@nikrapacceber) reported

    Hello, I am attempting to redeem by cofe for Runna howeverthis is not working, the app says to contact you on here for support. @O2

  • Triyn2 My Name Isn’t Alice (@Triyn2) reported

    @O2 I will cancel my current contract as in 14 day cooling off period and order a new phone with the discount. Its insane that @O2 cannot just agree a mistake was made and as a gesture of goodwill credit the full £50 to my account

  • castonor connor (@castonor) reported

    @O2 I'm trying to purchase 4 vue tickets for £18 and it's saying code already redeemed when I have not used the codes yet. Can you help?

  • anthonyewbank MUFC689908 (@anthonyewbank) reported from Middleton, England

    I'd like to make a complaint @O2