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O2 Outage Report in Wandsworth, Greater London, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Wandsworth come from postal codes SW18 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Wandsworth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wandsworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Wandsworth, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, City of London, London, Hammersmith, Newham, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Croydon, Hackney, Bromley, and Kensington.

CityProblem TypeReport Time
Kingston upon Thames Wi-fi 1 day ago
City of London Internet 2 days ago
London Wi-fi 3 days ago
London Phone 3 days ago
Hammersmith Internet 3 days ago
London Phone 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wandsworth, England

Latest outage, problems and issue reports in Wandsworth and nearby locations:

  • amylouisestone
    Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • Vagabond1107
    ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-

  • SuarezFusters
    Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

  • ladidalimey
    david bryant (@ladidalimey) reported from Richmond, England

    @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

  • spillanemary
    mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.

  • ShaneyFirkins96
    Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • EmmaSaidThis
    ♥♥єmmα♥♥ (@EmmaSaidThis) reported from Camberwell, England

    @O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.

  • Vagabond1107
    ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

  • SLushCCool
    Darren C (@SLushCCool) reported from Croydon, England

    @O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.

  • SuarezFusters
    Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

  • The_Caz
    Caz Young (@The_Caz) reported from Wandsworth, England

    Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?

  • HawanDs
    Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England

    @O2 is okay but when it comes to speak to customer services 😴

  • cheesescientist
    Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 Not working for me either.

  • spillanemary
    mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 Pity you can’t provide consistent, reliable service in London

  • BhattMilli
    Mamta Milli Bhatt (@BhattMilli) reported from Poplar, England

    @O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.

  • cheesescientist
    Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?

  • princess_knicks
    princess knickers (@princess_knicks) reported from Lambeth, England

    @O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…

  • mblair35
    Matthew Blair (@mblair35) reported from Kingston upon Thames, England

    @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Greenwood18Lynn
    Lynn Greenwood (@Greenwood18Lynn) reported

    Awful internet connection for 3 days now @O2 near Skipton, Yorkshire. When we do connect the download speed is less than 1! And yet you say there's no problem! 😠

  • RasseyK
    Rassey Kirkcaldy (@RasseyK) reported

    @O2 Hi O2, having problems using my free cinema ticket for today. Could you help please. Coming up saying code invalid 😩

  • DrPheebs
    Phoebe Collins (@DrPheebs) reported

    @O2 Can you trace the phone number I’ve provided & shut these fraudsters down? I hate to think of elderly, vulnerable etc people falling victim to phone scams via 02 website.

  • emmtum
    emma tumelty (@emmtum) reported

    @O2 dreadful customer service

  • emmtum
    emma tumelty (@emmtum) reported

    @O2 how are you meant to speak to a human. New phone still isnt working after 27 hours all it is is automated service live chat constantly busy no accessibility team for disabled people...help someone please!!!

  • TwithaP
    MrsTwithaP (@TwithaP) reported

    @O2 and @tescomobile What is happening with the phone signal in Cheshire??? It's dropping out all the time!! It's ridiculous!!

  • RainBeauStClair
    Rain St Clair (@RainBeauStClair) reported

    @O2 I was struck down with covid, my debit card was block due to fraudulent activity. Can never connect on live chat and now they have disconnected my phon. Cannot call o2 or the bank to lift my debit card. Ridiculous service. I’ve been with them for 9 years, shows their loyalty

  • AesirRune
    Ellis (@AesirRune) reported

    I swear @O2 has the worst signal going

  • Vanessabooty1
    Vanessa Booty (@Vanessabooty1) reported

    @Greenwood18Lynn @O2 I’ve been with o2 for a long while but the service and cost is just not good now. May have to switch!

  • jeniwithan_i
    Jeni (@jeniwithan_i) reported

    @O2 I ordered 2 new Apple Watches back in April, both of which were supposed to come with free Beats Flex All-day Wireless Earphones. We were told in the O2 shop at the Trafford Centre that these would be posted to my home address within a month but we’ve never received them.