O2 Outage Report in Wandsworth, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wandsworth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Wandsworth, Greater London, England
The most recent O2 outage reports came from the following cities: Hackney, London, Croydon, Hammersmith, Wembley, City of London, Poplar, Richmond, Hounslow, City of Westminster, Southall, Merton, Ealing, Hayes and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Phone | |
| London |
Phone | |
| Croydon |
||
| Hackney |
Phone | |
| London |
Phone | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Wandsworth, England
Latest outage, problems and issue reports in Wandsworth and nearby locations:
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
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iyren
(@Silverlink_) reported
from
Croydon, England
@O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
I find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.
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Sally Gilchrist
(@SallyGilchrist1) reported
from
Wandsworth, England
@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
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David Henry Headley
(@DavidHHeadley) reported
from
Islington, England
That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?
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✈️ B
(@_beckid) reported
from
Croydon, England
Anyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡
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julie atkin
(@atkin_julie) reported
from
Islington, England
O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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PG
(@PaulGrayburn) reported
from
City of London, England
@O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.
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Jack humphrey
(@JackHumphreyKM) reported
from
Banstead, England
@O2 are you having service issues?
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Shani
(@shanianderson_) reported
from
Lambeth, England
@O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?
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James Rogers
(@james_rogers) reported
from
Poplar, England
@O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@O2 your 4G service in London is absolutely dire currently. And you’ve just put my price up for the privilege of it.
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Christian Mole
(@KentishMole) reported
from
Camberwell, England
@O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?
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Gavin 🇺🇦
(@Gavlar321) reported
from
Wandsworth, England
@ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 will I get final bill? I’ve loved to another network and want to cancel direct debit
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Taylor
(@crashfm983) reported
@O2 I have a pixel 6 pro on your network and thinking about getting a Samsung watch 4 but not sure it will work with my phone as your website isn't very clear
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Abbu Aiza
(@AbuAizabear) reported
@O2 why is your customer service so difficult to access? Waited over an hour on the phone and the app just keeps sending me round in circles just for me trying to change direct debit details!
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Laura Davies
(@lauradavies24) reported
@O2 I've been a customer for a long time, I'd appreciate an answer.
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David Hyde
(@DavidHyde6) reported
@O2 is it normal to not be able to contact any of the customer service team? I've transferred my number across but when I text it shows the new number not my old one. However when I call, all shows correct. Can you advise?
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Nirvair
(@nivgill) reported
@O2 hi, I have a virgin media account and an o2 mobile - I’ve tried upgrading to Volt via the my o2 app and VM - been told to wait 14 days but it’s now been 28. Can you help?
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Laura Davies
(@lauradavies24) reported
@O2 hi, I need to cancel my insurance today, how can I do this without having to wait 30+ minutes for someone to answer? Thx.
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Andy
(@AndyH1489) reported
@O2 what's going on with the service in windmill Hill Runcorn?? A 5g mast was put up the other day caught fire the same day! No signal when installing the mast no signal since it caught fire! Heard nothing about reimbursement of lost service.
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A teacher of little people
(@iteachlilpeople) reported
Terrible day thanks to @O2 and @dhlexpressuk - why do O2 use DHL, they are shocking, so many retailers I’ve stopped using because they use DHL - maybe I should now stop using O2 🤔
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Andrew Gordon-Watkins
(@AndrewGordonWat) reported
@o2 are literally the worst phone company ever! 4 calls to customer service with an operator actually lying on the phone, visit to #harrowO2 branch today and a staff member who’s told me he’s been made redundant, cannot assist with any iphone purchase and has just walked out!! 😱
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A teacher of little people
(@iteachlilpeople) reported
@O2 Are you joking?This with DHL has really made me begin to think O2 aren’t right either.I’m not dropping you DM because I’ve wasted too much of my time on hold to you and @dhlexpressuk so upset with you both. Now wanting to put my phone down as it’s with O2. #dontbotherreplying