O2

O2 Outage Report in Wandsworth, Greater London, England

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The latest reports from users having issues in Wandsworth come from postal codes SW15.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wandsworth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wandsworth, Greater London, England 01/12/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wandsworth, Greater London, England

The most recent O2 outage reports came from the following cities: Croydon, Southwark, Ealing, City of Westminster, Hammersmith, London, Southall, Bromley, City of London, Wandsworth, Hackney, Paddington, Fulham, Hayes and Islington.

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City Problem Type Report Time
United KingdomCroydon Total Blackout
United KingdomSouthwark Phone
United KingdomEaling Phone
United KingdomCroydon Phone
United KingdomCroydon Phone
United KingdomCity of Westminster Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wandsworth, England

Latest outage, problems and issue reports in Wandsworth and nearby locations:

  • hedaramusic hedara (@hedaramusic) reported from Hammersmith, England

    @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

  • martinkay11 Martin Kay (@martinkay11) reported from Wandsworth, England

    Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

  • aydenwilsonHE Ayden Wilson (@aydenwilsonHE) reported from Hackney, England

    Anyone else lost @O2 signal?

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 it’s been three weeks now and very poor customer service no response???

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 having bad experience with o2 service after 15 year 😡😡😡

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • MCFCLondon Tueartsboots 🐝🌹✝️🇬🇧🇺🇸 (@MCFCLondon) reported from East Ham, England

    @O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Tottenham, England

    @O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...

  • cgledhill Chris Gledhill (@cgledhill) reported from Whyteleafe, England

    @AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi

  • daveya90 David (@daveya90) reported from Wandsworth, England

    @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SusieTullettPR Susie Tullett (@SusieTullettPR) reported

    @O2 I am beyond incandescent that after almost 30 years of loyalty to you, my service is cut off with no warning??!!! OK |I was a little late paying, but there was a good reason. Did you check? Did Customer Services wonder why I was unusually late paying? It is now paid.

  • Em_Keen Emma (@Em_Keen) reported

    @O2 please can someone help?? Hours on hold, no answers!! I can’t receive calls from non O2 numbers yet customer service keep ringing back on my number!? Frustrating!! I’ve got specific numbers on file to ring but you insist on ringing back on the number that is faulty!!!! 🤯😩

  • tariiscee Shumbalette (@tariiscee) reported

    @O2 I’ve also been waiting for someone to contact me and it’s been 72 hours there’s been no contact ?? I was told it would be 48hrs. On top of that I call customer service, the same questions&answers the fraudsters asked are the same customer service are asking WHAT A JOKE !!!

  • calebcomps Follow @mufcxleb (@calebcomps) reported

    Hi @O2 I’ve been told my account cannot be recovered and I’ve been told to contact customer care please help

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿Andy McCrorie🇬🇧 (@Slim5hdy) reported

    @O2 I have done this but it says network fine in the area , I’m currently connected to the bus wifi to post this reply 🧐

  • Canadafionski Fiona Reid (@Canadafionski) reported

    @ODEONCinemas @O2 I'd really love to use the kids voucher code for Sunday but 45mins later...still not working!

  • I_am_Leighton_ Andrea ™ 🏳️‍🌈 (@I_am_Leighton_) reported

    @O2 have to be the worse network provider in the UK. Been wait two hours now on someone answering me on online chat. For a something they haven't bloody done. Useless. Can't wait till my contract is up.

  • ZacharySnell6 Zachary Snell (@ZacharySnell6) reported

    @O2 Thanks is there a issue though as it’s been no service for a good 2 hours

  • BrxwnnDude MH (@BrxwnnDude) reported

    @O2 Hi 👋. So I purchased a bundle and it stated if I am the owner of a virgin media internet package I get double data. Right now on the app says data is not part of the package and also says that virgin media internet is not available at my address ? Please help

  • BarryStump BarryStump (@BarryStump) reported

    @mynoseisblockt @O2 o2 is the worst i have ever known for customer service I have downgraded on my website to D ( unrated)