O2 Outage Report in Wandsworth, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wandsworth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Wandsworth, Greater London, England
The most recent O2 outage reports came from the following cities: Wembley, City of London, London, Poplar, Richmond, Hounslow, Hammersmith, City of Westminster, Southall, Merton, Ealing, Hayes, Hackney, Epsom and Oxshott.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Total Blackout | |
| City of London |
Internet | |
| London |
Phone | |
| Wembley |
Total Blackout | |
| Poplar |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wandsworth, England
Latest outage, problems and issue reports in Wandsworth and nearby locations:
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John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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☆ Liezel ☆
(@liezel_t) reported
from
Merton, England
Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
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Richard 🏳️🌈 (he/him)
(@Paul___SW18) reported
from
Wandsworth, England
Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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A dollop of kindness
(@Pretty_Gorge) reported
from
City of London, England
@creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud
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The Guv'nor
(@Payney26) reported
from
Bromley, England
@O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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David T Kinnear
(@dkinnear) reported
from
Camberwell, England
@O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍
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Victoria Clarke
(@VictoriamariaC) reported
from
Walthamstow, England
@O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479
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fiono
(@ksjsowhat) reported
from
Paddington, England
@O2 anything you can help with?
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Lucy K-T
(@KnellTaylor) reported
from
Croydon, England
Sometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷
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NAIJA BOI
(@MANLIKENAIJA) reported
from
Islington, England
@O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃
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Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
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Brett
(@brettriot) reported
from
Camden Town, England
@O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?
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Shasa Colson
(@THE_COLSON) reported
from
Merton, England
@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email
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Chris Reed
(@chris_reed) reported
from
Hillingdon, England
@O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?
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Ruth Maurice
(@ruthie82) reported
from
Merton, England
@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Piggott (nee Richardson)
(@nikinak84) reported
@O2 @EleanorGrace09 I'm the same and sadly we've lost signal on old sim,my dad's old number which he wants to switch now says it's not been recognized when trying to call it 😒😒😔😔
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Chloe Vincent ☾
(@chloe_slipknot) reported
@mairead_p @O2 Yeah it’s defo bad at the moment but now I’ve switched to 4G instead of 5G it’s fixed my data issue, calls can still be a bit iffy though!
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Kiki
(@Epic_Kirsty) reported
@thepmadden @O2 I've been having almost the same problem...I lost the SIM card, so now even though I have the email and password for the account I am unable to cancel my contract. In March I've spent over 9 hours trying to get through on the phone and my official complaint email is ignored.
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Nina Moore
(@NinaMoo00916966) reported
@O2 still awaiting a manager call back as promised 48 hours ago .. being a loyal customer gets you nowhere!!
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Kiki
(@Epic_Kirsty) reported
@O2 Hi, I sent a complaint email to O2 on 03/03/2023. Seven working days have now passed and I am still awaiting a response. I made clear in my email my intention to cancel the account and I feel like O2 are dragging their heels on purpose to try extort more money from me.
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E****E
(@Ennelle) reported
@O2 Do u have an email address I can contact u on with my details as having issues with direct messages not being sent to you. Thanks.
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Samantha sanderson
(@Samanth73659619) reported
@virginmedia Hello, o2 won't let me cancel without paying a fee. You have reduced the costs of my tv package which has been very helpful, but @O2 are refusing to do any offers and want to charge me to leave.
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ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878
(@lestereverton80) reported
@O2 can ya help me please
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Nicola Piggott (nee Richardson)
(@nikinak84) reported
@O2 He lost signal this morning, I'm at work so keep trying his old number which says not recognized. They have got the new sim card in a phone so I will know when it's transferred. Hopefully it'll be done by then. Thanks for getting back to me
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Kiki
(@Epic_Kirsty) reported
@O2 @AdamWil44010035 Honestly Adam, it's 2023 and O2 out here acting and behaving like it's 2003. Make sure you write an official complaint so they can leave you hanging for 2+ weeks (and counting). I'd like to recommend literally anyone except O2. Stop supporting these incompetent clowns bro.