O2 Outage Report in Wandsworth, Greater London, England

Problems in the last 24 hours in Wandsworth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wandsworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Wandsworth, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, City of London, London, Hammersmith, Newham, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Croydon, Hackney, Bromley, and Kensington.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	2 days ago
City of London	Internet	2 days ago
London	Wi-fi	4 days ago
London	Phone	4 days ago
Hammersmith	Internet	4 days ago
London	Phone	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Wandsworth, England

Latest outage, problems and issue reports in Wandsworth and nearby locations:

• 
  Dowsey 🏆 CHAMP19NS 🏆 (@fbateallthepies) reported 18 seconds ago from Camberwell, England

  @O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please

• 
  Alison Cameron🐟 (@allyc375) reported 7 minutes ago from Kensington, England

  @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

• 
  Rose Hinds (@RoseHinds) reported 17 minutes ago from Kensington, England

  @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

• 
  Lebby Eyres (@LebbyE) reported 21 minutes ago from Islington, England

  Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

• 
  𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported 22 minutes ago from Kingston upon Thames, England

  My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

• 
  Fine Chef Damilola🥰 (@bukachef) reported 22 minutes ago from Harrow Weald, England

  @O2 dm pls. I have a problem

• 
  Raf (@Mr_Rafal) reported 24 minutes ago from Hackney, England

  Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?

• 
  Lebby Eyres (@LebbyE) reported 28 minutes ago from Islington, England

  You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately

• 
  Pawlie (@Si11y3gg) reported 32 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Zenwork (@Zenwork21) reported 32 minutes ago from Poplar, England

  @O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2

• 
  Pasha (@Mr_ISC) reported 36 minutes ago from Wandsworth, England

  Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

• 
  dr nabila 🌹 (@nmunawar) reported 36 minutes ago from Wandsworth, England

  Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

• 
  Vìncere. (@VictorJ1987) reported 37 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Alison Cameron🐟 (@allyc375) reported 45 minutes ago from Kensington, England

  @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

• 
  Katherine Stephens (@love_kittyket) reported 45 minutes ago from Hillingdon, England

  Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

• 
  Robert Valentine (@NeedMoreTea) reported 49 minutes ago from Kensington, England

  @O2 I get masts break down etc, but two weeks is quite a long time.

• 
  𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported 50 minutes ago from Kingston upon Thames, England

  @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

• 
  Claudia Simms Abram (@Claudiasabram) reported 53 minutes ago from Islington, England

  @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

• 
  Kevin Newman (@KevinWNewman) reported 59 minutes ago from London, England

  @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

• 
  Dimitthri Lochana Vithanage (@sparkyDLVXO) reported 59 minutes ago from Banstead, England

  @O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Frances Emily Rogers (@francesemily87) reported 5 minutes ago

  @O2 What is the benefit of being an O2 customer and having O2 priority when I couldn’t even access the app, let alone get any Peter Kay tickets!? Absolute shambles!

• 
  Rosie W (@RoWozzle) reported 7 minutes ago

  I love how 4G with @O2 means no signal at all

• 
  🦇 Oxygen Time Bomb 🦇 (@oxygentimebomb) reported 14 minutes ago

  @O2 I was interested to change to O2 from EE but am amazed during account creation at the password policy being limited to 16 characters with no use of symbols, this is far from a secure option and I can’t quite understand this being so poor. Is this right?

• 
  Steve (@RadiationSteve) reported 14 minutes ago

  @O2 It was all done in time as instructed by the O2 store, no one replies when I send info by via email, such as the proof of purchase to confirm the phones, black hawk do nothing despite what must be 10 calls to them, plus the O2 help line

• 
  Victor Meldrew (@VictorMeldrew00) reported 18 minutes ago from Spalding, England

  @O2 Are there any plans to support family setup for Apple Watch? Also why does requesting an esim need me to go instore or get something mailed out. EE support the first and on the latter it’s done online via a QR code!

• 
  Nath(an) (@InfieldFryUp) reported 18 minutes ago

  @Roseyanny @O2 The O2 shop in Chester admit that the service is not acceptable. Go in there and have a rant or two. I didn't even have to return the phone. Result.

• 
  Sophie Elizabeth (@Swagphiie) reported 19 minutes ago

  @O2 I recently received a sim card for yourselves through Virgin media. I can't login as it advises my account isn't active? I have sent you a DM if you could help please.

• 
  Lyndsey Jane (@Lyndsey_JaneC) reported 19 minutes ago

  @O2 sooo annoyed!! Trying to do a webchat with an advisor on the app.. brings up options to help with them takes me to a website detailing it. I don’t need that I need a human!! Really wishing I hadn’t moved networks!!

• 
  Amy B (@AmyB03238619) reported 20 minutes ago

  @O2 I seem to be having problems receiving and making calls. When someone tried to call me it says 'number unavailable' when I call out it just cuts off without ringing.

• 
  Jay (@join4te) reported 21 minutes ago

  @O2 Day 1 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.