O2

O2 Outage Report in Wandsworth, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Wandsworth come from postal codes SW18.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wandsworth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wandsworth, Greater London, England 12/13/2024 13:50

December 13: Problems at O2

O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wandsworth, Greater London, England

The most recent O2 outage reports came from the following cities: Camden Town, Watford, Ealing, London, Wandsworth, Paddington, Islington, Newham, Hackney, Fulham, Tower Hamlets, Harringay, New Southgate, City of Westminster and Acton.

Loading map, please wait...
City Problem Type Report Time
United KingdomFulham Internet
United KingdomCamden Town Phone
United KingdomWatford Phone
United KingdomEaling Total Blackout
United KingdomLondon E-mail
United KingdomWandsworth Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wandsworth, England

Latest outage, problems and issue reports in Wandsworth and nearby locations:

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 it’s been three weeks now and very poor customer service no response???

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before

  • Maria__RG María (@Maria__RG) reported from East Ham, England

    @chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Tottenham, England

    @O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...

  • daveya90 David (@daveya90) reported from Wandsworth, England

    @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

  • TMytton90 Tom Mytton (@TMytton90) reported from Wandsworth, England

    @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!

  • aydenwilsonHE Ayden Wilson (@aydenwilsonHE) reported from Hackney, England

    Anyone else lost @O2 signal?

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • jordanharris86 Jord (@jordanharris86) reported from Poplar, England

    @O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks

  • cgledhill Chris Gledhill (@cgledhill) reported from Whyteleafe, England

    @AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi

  • hedaramusic hedara (@hedaramusic) reported from Hammersmith, England

    @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 having bad experience with o2 service after 15 year 😡😡😡

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • saps_JP John (@saps_JP) reported from Stratford, England

    Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Saltnpepper4eva Joseph Kelly (@Saltnpepper4eva) reported

    @O2 @MadisanKelsey I’m having the same problem since yesterday but you’ve been ignoring me

  • Saltnpepper4eva Joseph Kelly (@Saltnpepper4eva) reported

    @O2 hi please stop ignoring DMs. You’ve cut my service after sending a replacement SIM card and now I have zero signal

  • chloewally94 Chloë (@chloewally94) reported

    @CharlyLC @O2 Me too — @TheatreTokens can you help?

  • GarciaJim0609 Garcia (@GarciaJim0609) reported

    Having paid money to @o2 for an upgrade, it's now the 3rd day with my sim still not activated. No one from #o2 has told me when I can get my number of 4 years activated and scripted replies from customer service team @TheGardianNews @PoorServiceUK please have a look #unhappy

  • moaningminnie58 loo58 (@moaningminnie58) reported

    @O2 APP not working cant pay my bill??

  • wonnadoo Dawn Price (@wonnadoo) reported

    @O2 why has your website and My O2 been down for over 24 hours? I want to access my account and check my bill.

  • MattFryers Matt Fryers (@MattFryers) reported

    @O2 is there anyone available to help me out urgently please

  • John_Blackwell John_Blackwell (@John_Blackwell) reported

    @O2 Avoid O2 at all costs. My phone has been stuck on 'emergency calls only' for days and O2 show no sign of sorting the issue out. They show no sense of urgency and their customer services do not respond😠😠

  • i2baba 𝐢𝟐𝐛𝐚𝐛𝐚 (@i2baba) reported from Swindon, England

    @O2 services (my O2 app and web page) are down causing inconveniences since yesterday!

  • Jonesdg4 David jones (@Jonesdg4) reported

    @O2 is there a problem logging in to my o2. Haven’t been able to log in for 2 days now!