O2 Outage Report in Wandsworth, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wandsworth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 28: Problems at O2
O2 is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (27%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Wandsworth, Greater London, England
The most recent O2 outage reports came from the following cities: Hackney, London, Oxshott, Hammersmith, Croydon, Uxbridge, City of Westminster, Feltham, Southwark, Walton-on-Thames, Cobham, City of London, Harringay, Camden Town and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| Oxshott |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wandsworth, England
Latest outage, problems and issue reports in Wandsworth and nearby locations:
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Corey Lee
(@caddydorey) reported
from
Croydon, England
@breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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William Hill
(@hillww1) reported
from
Stratford, England
@O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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Irene Barnett
(@Thestylist4you) reported
from
Poplar, England
@LiamYulhanson @O2 What 😳 thats terrible Liam.x
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Whenever i got to Bournemouth im losing the signal on the beach straight away
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Your service doesnt work in Bournemouth lol
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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John Till
(@JohnTillUK) reported
from
City of London, England
@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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Sean Parry
(@SeanEdwardParry) reported
from
Wandsworth, England
@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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AA Ron 🖤
(@Munden87) reported
from
Croydon, England
Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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CJ Beattie
(@beatsisbass) reported
@O2 you're a joke of a company and I'm not even a customer nor have i ever been one, your fraud team need to sort their **** out. #avoido2 #o2areawful
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Steve McGuiness
(@Mac1965) reported
@virginmedia Yes please. How do I go about formalising my complaint regarding the @o2 service you recently sold me?
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Nath
(@NathFerguson) reported
@O2 when r u gonna offer a reliable network 4 the past 4 weeks I’ve had masts not working now no Signal at all and considering ur 1 of the most expensive networks u should be able to offer a reliable service with the income u got yet u seem 2 not be able 2 offer a decent service
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Kyle Mitchell
(@KyleMit48579304) reported
@O2 what is the issue with my data not working constantly, i keep resetting my phone to make it work for about 30 minutes then it stops, why can’t you do something about it it’s been like it 3 months for me now
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kim schaffer
(@sparkleschaff) reported
@O2 my priority app still not working????
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Lisajane
(@lisajaneloves) reported
@O2 Oh bore off bot. I pay online and if your site is broken that's your fault not mine. I have no need to call anyone. @o2 is not great at reading or customer service. Cheers!
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Boro Pete
(@Portmid02) reported
@NeillHamersley @O2 @virginmedia Agree Neil. I was logged in the App at 9.15 and was kicked out at 9.40. Could only get back in to it this afternoon. Really poor service.
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Rob Coombs
(@RobCoombs74) reported
@jimmyhall @O2 Unfortunately everything is hard work with o2 ,only my child stuck with them now and 12 more months the whole family will be free from them ,Customer service is a joke ,upgrading is a day out and I won't mention Priority again ,reception used to be the best but now it's awful
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Bill Barclay 🏴
(@BillBarclay) reported
@O2 I can’t be the only person to tell you this today but I’m gonna go ahead anyway: trying to log onto Priority since half nine yesterday morning and two minutes ago was when your excuse for a website finally allowed me to log in, Peter Kay all gone, you are the absolute worst.
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FPL Jazz
(@FPLJazz01) reported
@O2 Still waiting for my number to port. Day 11 with zero network. No response from you guys and cst serv going around in circles. This is insane. Should have been done 27th Oct. #o2 #shambles @LutzSchueler Great service pal!