O2

O2 Outage Report in Wandsworth, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wandsworth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wandsworth, Greater London, England 01/14/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wandsworth, Greater London, England

The most recent O2 outage reports came from the following cities: City of London, Croydon, Southwark, Ealing, City of Westminster, Hammersmith, London, Southall, Bromley, Wandsworth, Hackney, Paddington, Fulham, Hayes and Islington.

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City Problem Type Report Time
United KingdomCity of London Phone
United KingdomCroydon Total Blackout
United KingdomSouthwark Phone
United KingdomEaling Phone
United KingdomCroydon Phone
United KingdomCroydon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wandsworth, England

Latest outage, problems and issue reports in Wandsworth and nearby locations:

  • RuthHolliday13 Ruth Holliday (@RuthHolliday13) reported from Hammersmith, England

    Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

  • jamesmurray07 James Murray (@jamesmurray07) reported from Camden Town, England

    .@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).

  • Nicolanoodle Nicola Fish 💙 (@Nicolanoodle) reported from Richmond, England

    @O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.

  • aur_elien Aurélien (@aur_elien) reported from Hackney, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Toucsy Ian Crowne (@Toucsy) reported from Poplar, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • NorthernlyExpo Andy Denial 📸 (@NorthernlyExpo) reported from Islington, England

    @O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.

  • bedefeltham Bede Feltham 💙 (@bedefeltham) reported from Esher, England

    @O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx

  • ChristianRad Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • ElaineHenesy1 Elaine Sheppard (@ElaineHenesy1) reported from Watford, England

    @O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud

  • phillipsc Fr Chris Phillips SSC (@phillipsc) reported from Brentford, England

    Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

  • katyhall26 Katy Hall (@katyhall26) reported from Hammersmith, England

    Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

  • Amalik7991 Amalik799 (@Amalik7991) reported from Kingston upon Thames, England

    @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from Camden Town, England

    @O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!

  • poundland_thor Chris sweet (@poundland_thor) reported from Richmond, England

    It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

  • brineferry HeHymn ³⁰ (@brineferry) reported from Brentford, England

    @O2 are you broken

  • LairdDourka Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • DrHannahLB Hannah Lomax-Browne (@DrHannahLB) reported from Walthamstow, England

    @O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • monicathenurse Monica, BSN, RN, MFCI (@monicathenurse) reported from Walthamstow, England

    @O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.

  • JoshBates Josh (@JoshBates) reported from Paddington, England

    @O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • nerysforester nerys forester (@nerysforester) reported

    @doctorhammond @O2 @giffgaff I got charged £100 as soon as we touched down in Doha airport last month, despite using no data at all with O2

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @Snaipes1889 @O2 If uour not happy then retweet complaint and add BBCWatchdog, WhichUk and ofcom tags, only way they going to listen and maybe fix the awful network

  • jessklingelfuss Jessica Klingelfuss (@jessklingelfuss) reported

    @ThreeUKSupport Why is your signal so awful/nearly non-existent around New Bond Street? It’s been getting worse over months and same for my colleagues with Three. Time to change providers? Apparently there are no issues with @O2.

  • c_cooper88 Chris Cooper (@c_cooper88) reported

    @jamesbunt92 @O2 I’m so amazed it’s that consistently terrible. Seriously considering moving from O2 come September.

  • black_walder BlackWalder (@black_walder) reported

    @O2 can you guys help me out with my PAC status from Vodafone? TIA!

  • ess_jay_em Sarah (@ess_jay_em) reported

    @O2 @joeyjojo1974 I have just got back from 10 days in Cornwall, St Ives and Padstow, my phone said 4G and had full signal bars, but it just didn't work. This is now the same in my workplace at CH65 too. You told me (@o2) to try your signal tips, none of them helped. Shocking service of late.

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @jessklingelfuss @ThreeUKSupport @O2 It’s awful all over the place, in my opinion network is congested, too many phone companies with too many devices on a substandard network. If your not happy maybe retweet complaint using BBCWatchdog, WhichUk and ofcom tags. Im on a mission go get them to fix it or own up!

  • jamesbunt92 James Bunting (@jamesbunt92) reported

    @c_cooper88 @O2 It’s so bad isn’t it. I’ve always got this problem in Bath, it’s just overpopulated and can’t handle the traffic. I’ve been with friends in bath on EE getting 300mbps on 5G. Hopefully o2 won’t be far behind rolling this out!

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @jasonsmith119 @virginmedia @O2 If you not been treated right maybe you could retweet complaint adding BBCWatchdog, WhichUk and ofcom tags. Need to get terrible customer service looked into

  • limss____ 🌸 (@limss____) reported

    I’ve had no signal all day Kmt, @O2 sort it out man