O2 Outage Report in Wandsworth, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wandsworth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Wandsworth, Greater London, England
The most recent O2 outage reports came from the following cities: Bromley, London, Hackney, Hammersmith, Kensington, Croydon, City of London, Poplar, Muswell Hill, Leatherhead, Chingford, Southwark, Paddington, Thornton Heath and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Bromley |
Wi-fi | |
| London |
Internet | |
| Hackney |
Phone | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Wandsworth, England
Latest outage, problems and issue reports in Wandsworth and nearby locations:
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.
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Dave McGuane
(@DaveMcGuane) reported
from
Croydon, England
@O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...
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Hawan DE SOUZA VICENTE
(@HawanDs) reported
from
Merton, England
@O2 is okay but when it comes to speak to customer services 😴
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☭ 卡里德 🇨🇳 ☭ خالد
(@Vagabond1107) reported
from
Hammersmith, England
@O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -
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♥♥єmmα♥♥
(@EmmaSaidThis) reported
from
Camberwell, England
@O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.
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Ben Marshall
(@marshallb60) reported
from
Kingston upon Thames, England
@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 Pity you can’t provide consistent, reliable service in London
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☭ 卡里德 🇨🇳 ☭ خالد
(@Vagabond1107) reported
from
Hammersmith, England
@O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-
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Darren C
(@SLushCCool) reported
from
Croydon, England
@O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.
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Geoff Adams-Spink
(@GAdams_Spink) reported
from
Harrow Weald, England
So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.
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michael beverland 🦎🥝🎹🖤🦑🐙
(@michaelbeverla1) reported
from
Eltham, England
@O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isn’t
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help
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Dave McGuane
(@DaveMcGuane) reported
from
Croydon, England
@O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?
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Darren Boyle
(@misterscoop) reported
from
Brentford, England
@O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.
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Freddie Phillips (Amanda Benson)
(@cheesescientist) reported
from
Camden Town, England
@leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?
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david bryant
(@ladidalimey) reported
from
Richmond, England
@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
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IG: nathibeats
(@nathibeats) reported
from
East Ham, England
@O2 what’s happening with the signal? E13 has been out since Sunday, @superdrugmobile I’m making my way to you at this rate. I have important calls to make…
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Matthew Blair
(@mblair35) reported
from
Kingston upon Thames, England
@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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Darren C (He/Him) 🏳️🌈🌍🏉
(@SLushCCool) reported
from
Croydon, England
@ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Bret
(@Bret80225558) reported
@O2 Thanks. I’ve had acc access issues today and I think it’s to do with the fraud case ongoing. Can you please ensure I won’t pay £75 on 5th August as it’s still looks like I will pay it. Several chats with o2 said this will not happen but although promised by o2 nothing in ✍🏻
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Alex
(@baggieal) reported
@O2 hi! I placed a order for a pay monthly tablet last Tuesday, but the order got cancelled, I was told the £20 up front payment would be back in my account within a day or two but still no sign of it, any help with this would be great thanks!
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A n d y
(@MrAndyWatson) reported
Seriously why do I always renew with @O2 their signal is just as brutal in Birmingham as it is in Northern Ireland.😔
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Tracey Barnes
(@TraceyT7663) reported
Had 2 issues today with 3 different companies neither have helped , being a long standing customer means nothing. @O2 and @eon_next hang your heads in shame!! My stress levels are off the scale thanks to your staff!! 👏🏻 👏🏻👏🏻
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GUI
(@guidopalmadessa) reported
@o2cando @O2 Well the problem is I don’t have phone, or internet, just wifi at the airport, I will solve this @o2cando just praying…
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Martin Yearley
(@myearley86) reported
@O2 Shocking coverage as usual. Showing full 5g signal yet nothing is loading.
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Richard Snowden
(@snowyrich) reported
@O2 I’ve come to you guys from Three to leave pour customer service. I wish I had stayed! I’ve transferred my number to you and somehow you’ve deactivated my eSIM! And can’t provide me with service for 2 - 3 days. No data, no phone no nothing! Completely unacceptable
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MikeJBA
(@asipcrowtein) reported
@O2 Hello. I have a SIM via Virgin Media, and am being billed correctly but when I try to use My O2 it says 'O2 Account not Activated'. Can you help?
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Kate
(@quietsaturday) reported
@O2 If I say “yes” on a public forum, it’ll just confirm my stupidity but there’s so much more to this story. My concern is the speed at which the order was processed (probably while I was on the phone reporting the scam) but the inability to cancel it by two O2 CS reps.
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Tatania1976
(@tatania1976) reported
@O2 who can I put an official complaint to??..I’ve rang,emailed,webchatted and I’m not getting anywhere been a loyal customer for years and I’m disgusted 🤬