O2

O2 Outage Report in Wandsworth, Greater London, England

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The latest reports from users having issues in Wandsworth come from postal codes SW11.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wandsworth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wandsworth, Greater London, England 03/01/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wandsworth, Greater London, England

The most recent O2 outage reports came from the following cities: London, Paddington, Thornton Heath, Leatherhead, Hounslow, Hackney, City of London, Harringay, Ealing, Newham, Tower Hamlets, City of Westminster, Waltham Forest, Esher and Kensington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomPaddington Phone
United KingdomPaddington Phone
United KingdomThornton Heath Phone
United KingdomLeatherhead Total Blackout
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wandsworth, England

Latest outage, problems and issue reports in Wandsworth and nearby locations:

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @O2 your 4G service in London is absolutely dire currently. And you’ve just put my price up for the privilege of it.

  • DavidHHeadley David Henry Headley (@DavidHHeadley) reported from Islington, England

    That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?

  • SallyGilchrist1 Sally Gilchrist (@SallyGilchrist1) reported from Wandsworth, England

    @O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • atkin_julie julie atkin (@atkin_julie) reported from Islington, England

    O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2

  • Gavlar321 Gavin 🇺🇦 (@Gavlar321) reported from Wandsworth, England

    @ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him

  • Silverlink_ iyren (@Silverlink_) reported from Croydon, England

    @O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again

  • PaulGrayburn PG (@PaulGrayburn) reported from City of London, England

    @O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.

  • james_rogers James Rogers (@james_rogers) reported from Poplar, England

    @O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?

  • shanianderson_ Shani (@shanianderson_) reported from Lambeth, England

    @O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?

  • ThomasAlexJenk1 Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, England

    I find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @O2 will I get final bill? I’ve loved to another network and want to cancel direct debit

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!

  • JackHumphreyKM Jack humphrey (@JackHumphreyKM) reported from Banstead, England

    @O2 are you having service issues?

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

  • KentishMole Christian Mole (@KentishMole) reported from Camberwell, England

    @O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?

  • ThomasAlexJenk1 Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, England

    @O2 Credit checks are clearly not worth the paper they are written on, where is your customer service care? look at my personal history and then WHY did the same business account get me my 2nd device in an O2 shop from O2 staff without any hassle, please explain.?

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jopaco84 JoPaCo (@Jopaco84) reported

    @O2 Your system can’t even work internally, you useless pricks. I’m going to make a complaint to the FCA as you have credit checked me and won’t give me a decision and I seem to be unable to contact you over it. Well done on being the most useless company in the uk.

  • Jopaco84 JoPaCo (@Jopaco84) reported

    @O2 Your system can’t even work internally, you useless pricks. I’m going to make a complaint to the FCA as you have credit checked me and won’t give me a decision and I seem to be unable to contact you over it. Well done on being the most useless company in the uk.

  • dotcom_nufc Nufc Dotcom (@dotcom_nufc) reported

    @O2 Your system limitations are a perfect metaphor for the mess you are making right now. How is a tech company so bad at doing tech? This isn't for you - this is for anyone daft enough to think of changing to you.

  • Jopaco84 JoPaCo (@Jopaco84) reported

    @O2 Your system can’t even work internally, you useless pricks. I’m going to make a complaint to the FCA as you have credit checked me and won’t give me a decision and I seem to be unable to contact you over it. Well done on being the most useless company in the uk.

  • Jopaco84 JoPaCo (@Jopaco84) reported

    @O2 Your system can’t even work internally, you useless pricks. I’m going to make a complaint to the FCA as you have credit checked me and won’t give me a decision and I seem to be unable to contact you over it. Well done on being the most useless company in the uk.

  • Jopaco84 JoPaCo (@Jopaco84) reported

    @O2 Your system can’t even work internally, you useless pricks. I’m going to make a complaint to the FCA as you have credit checked me and won’t give me a decision and I seem to be unable to contact you over it. Well done on being the most useless company in the uk.

  • Jopaco84 JoPaCo (@Jopaco84) reported

    @O2 Your system can’t even work internally, you useless pricks. I’m going to make a complaint to the FCA as you have credit checked me and won’t give me a decision and I seem to be unable to contact you over it. Well done on being the most useless company in the uk.

  • dotcom_nufc Nufc Dotcom (@dotcom_nufc) reported

    @O2 Your system limitations are a perfect metaphor for the mess you are making right now. How is a tech company so bad at doing tech? This isn't for you - this is for anyone daft enough to think of changing to you.

  • Jopaco84 JoPaCo (@Jopaco84) reported

    @O2 Your system can’t even work internally, you useless pricks. I’m going to make a complaint to the FCA as you have credit checked me and won’t give me a decision and I seem to be unable to contact you over it. Well done on being the most useless company in the uk.

  • dotcom_nufc Nufc Dotcom (@dotcom_nufc) reported

    @O2 Your system limitations are a perfect metaphor for the mess you are making right now. How is a tech company so bad at doing tech? This isn't for you - this is for anyone daft enough to think of changing to you.