O2 Outage Report in Islington, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Islington, Greater London, England
The most recent O2 outage reports came from the following cities: Kensington, London, Worcester Park, Southwark, City of London, Hackney, Wandsworth, Wallington, Kingston upon Thames, Camden Town, Barnet, Harringay, Hammersmith, Croydon and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Kensington |
Phone | |
| London |
Internet | |
| Worcester Park |
Phone | |
| Southwark |
Phone | |
| City of London |
||
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.
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Dowsey 🏆 CHAMP19NS 🏆
(@fbateallthepies) reported
from
Camberwell, England
@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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Raf
(@Mr_Rafal) reported
from
Hackney, England
Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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Pasha
(@Mr_ISC) reported
from
Wandsworth, England
Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Claudia Simms Abram
(@Claudiasabram) reported
from
Islington, England
@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help
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Nickle Arse
(@Brunts1980) reported
from
Camberwell, England
Thought @ThreeUK were bad but @o2 may have to be even worse...
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Me
(@MylesOUFC) reported
Customer service on Twitter can't be easy. But why do @o2 have to be so bad at it? Raise an issue and they ask for a DM, which I send straightaway. 3hrs later they respond (after a nudge) with a question, which I answer immediately. Two hours later and nothing more. Useless.
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Paula Earle (Harvey)
(@wee_p73) reported
@O2 I'm transferring from another provider and have received my PAC and new O2 sim card. How do I give this info to you? Getting nowhere with online chat and my local O2 store won't help because I applied for the sim online.
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razwanrises
(@razwanrises) reported
@o2 my mobile data is not working on my iphone, the 4g sign is not showing as it normally does It can receive & make calls but the mobile data is not working, I tried figuring out on the app with the network but it just says about the mast & I newly joined to o2. Disappointing
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Matthew Calver
(@mdcalver) reported
@o2 reported fraud on my account yesterday, but still no sign of the fraud team contacting me. No direct number! Would never happen if reported to a bank!
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Me
(@MylesOUFC) reported
@johnski2000 @O2 Have had the exact same problem - both on the website and the MyO2 app. Haven't been able to log in since about 9pm last night.
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Sue Myles
(@SuzieMyles) reported
@O2 trying to get back on live chat it’s not working and no response on what’s app. Have you got issues today?
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James Hampson
(@james_hampson7) reported
Why is @O2 4G signal so rubbish?
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Kerry 🇪🇺 ♀️ #WomensRights Pro-EU, #NeverTory
(@Rozkez67) reported
@StephenOld @O2 Really weird. I have no signal whatsoever. Cannot do anything if I am out of my house and not on my wifi. Maybe it is just my town?
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Whittle
(@gowhittle) reported
@O2 really struggling with your customer services. Never get replies on my o2 chat and 202 takes ages to get thru. Been charged on my bill for data you gave me supposedly for free. Can you contact me to resolve?
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Carlos Ludlow
(@carlosludlow) reported
I am so disappointed with your service, @O2. We are not a large company so it won’t affect you much, but you can be sure contracts with your service will not be renewed. Waste of time and total lack of flexibility for something that I’m pretty sure should be straightforward.