O2 Outage Report in Islington, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at O2
O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Islington, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, City of Westminster, Southall, Merton, Ealing, Hackney, Erith, Barnet, Orpington, Croydon and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| City of Westminster |
Internet | |
| Southall |
Internet | |
| London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Raru
(@raru1980) reported
from
Poplar, England
Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.
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sam fowler
(@samfowler) reported
from
Camden Town, England
@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
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Dré
(@daktadre) reported
from
Merton, England
@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
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Carol mcCallum
(@Downtonres) reported
from
Lambeth, England
@BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Jody Randall Esq.
(@jodyrandall) reported
from
Walthamstow, England
@O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
@O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@O2 when are u gonna fix the blooming mast in edgware it's been days without signal
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logan
(@loganwicke) reported
from
Lambeth, England
@O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..
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Jonathon
(@coffeemadman) reported
from
City of London, England
@O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.
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Jade Wheatley
(@JadeWheatley_) reported
from
Paddington, England
Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬
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shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️
(@vodaka_orange) reported
from
Hammersmith, England
@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
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Owura kwame
(@Y_Dollars) reported
from
East Ham, England
I can't make or receive calls for the past one hour @O2 try and fix this asap!!!
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James Miller
(@jameskibwe) reported
from
Stratford, England
@O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.
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Fr Chris Phillips
(@phillipsc) reported
from
Camden Town, England
@O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.
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Jessica ♡
(@jessicao96xx) reported
from
Bexleyheath, England
@O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network
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Tommy Pickles
(@DJTommyPickles) reported
from
Camberwell, England
@O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!
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Lyndall
(@LyndallAnn) reported
from
Ealing, England
One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Beans
(@FullAhBeans) reported
@O2 why is it only criticism of the service support or functionality that gets this bs system limitations reply but if someone says “hey bestie” you’re suddenly able to talk to your customers on X?
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HER
(@LUTTI_x) reported
@vscath @lilleyjnr @O2 Same wtf
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wendy driffield
(@driffield107) reported
@O2 could you tell me if there is a problem login into mobil app, as have been trying to log in and just keep getting sent verify account link but then it just keeps going back to this same message after clicking link in email, have tried on tablet and same thing happens
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Kimberley Turner
(@kimturner70) reported
Is there anyway I can speak to someone in customer service from @O2 that works in the UK?
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Graham Hollebon
(@grahamhollebon) reported
@O2 I'm no longer a customer but have a small credit on my account which you want to repay me. I no longer have a DD with you and I cant see how to resolve this via your app. Help please.
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Nigel 🇬🇧
(@Pylon54) reported
@rugbywebdesign @LARob30 @O2 Been trying to cancel a contract for almost an hour now. Both web and app keep sending me round in circles. I don't want either a STAC or PAC code as I'm not signing up with a new provider. The customer service number just keeps repeating "that they're extremely busy"
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Debbie
(@Hatesbadserv911) reported
@MartinSLewis Plus you cannot cancel ONLINE, you can buy online, you can operate your account online which is what @O2 & everyone makes you do but if you want to cancel you have to wait in a 40 mins phone queue. This is penalising the customer. @Ofcom sort it the hell out once & for all 😡🤬
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Dwayne WIlkinson
(@dwaynewilko) reported
@O2 why’s it ******* impossible to get through to speak to someone absloute **** show 😡
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Matthew Scott
(@mattscott77) reported
Another 40 minutes on hold with @O2 customer services because the website is broken and the app doesn’t work. Only to be told “it COULD be this week” which is what I’ve been told every week for a month. Soon be an issue if it was me saying that when it comes payment. Jokes.
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Aims.
(@aimeesversion13) reported
@O2 what’s up with your helpline agents hanging up at 8pm on the dot without resolving issues or passing it on to somebody else? My partner was hung up on multiple times this evening over a number of hours before he was finally reconnected and spoke to someone again before 8pm.