O2

O2 Outage Report in Waltham Abbey, Essex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Waltham Abbey, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Waltham Abbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Waltham Abbey, Essex, England 10/08/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Waltham Abbey, Essex, England

The most recent O2 outage reports came from the following cities: London, Harringay, Camden Town, Loughton, Hackney, Newham and Barnet.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Waltham Abbey, England

Latest outage, problems and issue reports in Waltham Abbey and nearby locations:

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • PaulGrayburn Paul (@PaulGrayburn) reported from Romford, England

    @mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Tottenham, England

    @O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...

  • aydenwilsonHE Ayden Wilson (@aydenwilsonHE) reported from Hackney, England

    Anyone else lost @O2 signal?

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 having bad experience with o2 service after 15 year 😡😡😡

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • MCFCLondon Tueartsboots 🐝🌹✝️🇬🇧🇺🇸 (@MCFCLondon) reported from East Ham, England

    @O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?

  • London_W4 Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • Mr_Rafal Raf (@Mr_Rafal) reported from Hackney, England

    Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately

  • Claudiasabram Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • PaulGrayburn Mr Grayburn (@PaulGrayburn) reported from Romford, England

    @kythespy @O2 Deleted it now, **** ‘em.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • A1_QDL tim. (@A1_QDL) reported

    @O2 your customer service is ******* ****.

  • skp20040 skp20040 (@skp20040) reported

    @O2 yes still not gerat, mind you since the earls court exhibition centre was demolished in 2015 which held an o2 mast, signal strength has gone down in the area as has EE , though the service check by postcode shows all is ok

  • DieselDragonUK DieselDragon (@DieselDragonUK) reported

    @Amalik7991 @O2 EE (BT) gets better coverage as they’re the only network to hold two of the four GSM licenses issued by @Ofcom. Having one each of 900MHz (Orange) & 1,8GHz (121, later T-Mobile) they have a *huge* chunk of spectrum versus any other operator, hence the reliability. 📶🎂😳

  • komal_ldn Komal Zahra Kazmi (@komal_ldn) reported

    @O2 why are you so terrible at applying credit to your customers’ accounts? I was promised a refund of £19 two months ago and keep being promised to add it to next bill. Extremely poor service by O2. If I didn’t pay my bill for one month you would suspend. #rubbishcustomerservice

  • K9PJK K9PJK (@K9PJK) reported

    @O2 set up my new contract yesterday with 02 only to find out 1hr later they have given all my personal details out to another customer . They have neglected to get back to me despite raising the serious breach of data protection.

  • Amalik7991 Amalik799 (@Amalik7991) reported from Kingston upon Thames, England

    @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

  • __Nehaa N’🦋 (@__Nehaa) reported

    @O2 I’ve been put on hold by one of your colleagues and he decides to hang up? Are you being serious. That’s disgusting behaviour.

  • whitterz_b Whitney (@whitterz_b) reported

    @O2 not happy. Went to activate my extra and links not working . I received the link on the 4th October, now it’s 4th November. Can anything be done please?

  • AMC92988260 AMC (@AMC92988260) reported

    @O2 Impossible to speak to anyone on your phone line, impossible to do what I need to do online. I want to pay off device plans, no upgrade, just make a payment. Please help

  • iainwanderson68 i a i n (@iainwanderson68) reported

    @O2 Well, I would but I can't get on the internet because the signal's so bad. I could understand it being poor for a few hours, but not 4 days in a row. Shocking🙈🙈🙈🙈