O2

O2 Outage Report in Waltham Abbey, Essex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Waltham Abbey, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Waltham Abbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Waltham Abbey, Essex, England 01/13/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Waltham Abbey, Essex, England

The most recent O2 outage reports came from the following cities: London, Welwyn Garden City, Hackney, Paddington, Enfield Town, Hertford, Islington, Waltham Cross and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWelwyn Garden City E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Waltham Abbey, England

Latest outage, problems and issue reports in Waltham Abbey and nearby locations:

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately

  • stephenhdg steve the taxi (@stephenhdg) reported from Ilford, England

    @Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Whenever i got to Bournemouth im losing the signal on the beach straight away

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

  • Mr_Rafal Raf (@Mr_Rafal) reported from Hackney, England

    Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?

  • London_W4 Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • PaulGrayburn Mr Grayburn (@PaulGrayburn) reported from Romford, England

    @kythespy @O2 Deleted it now, **** ‘em.

  • Claudiasabram Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

  • HowarthCharles Charles Howarth (@HowarthCharles) reported from Camden Town, England

    @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

  • hillww1 William Hill (@hillww1) reported from Stratford, England

    @O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Your service doesnt work in Bournemouth lol

  • AlisonBurnsy Alison Burns 💃🏻💋 (@AlisonBurnsy) reported from Borehamwood, England

    @O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£

  • tombyford Tom Byford (@tombyford) reported from Paddington, England

    @_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • anna_fatania Anna Fatania (@anna_fatania) reported

    @O2 what the point of giving us VIP for better service when no one even gets back to me? Emailed twiced and still no response & it’s been 2 months! O2 is a complete joke! Ive have the worst service! And have 4 lines with you! Can someone please get in touch! 😡

  • Brian36989521 Brian (@Brian36989521) reported

    @O2 you royally shafted me with my pac code and phone number transfer 14 days and you haven’t done it and cut me off loosing my number in the process and terrible customer service

  • RaeHarding2023 Rae Harding (@RaeHarding2023) reported

    @O2 please let me know how I can get my PAYG refund, neither your number nor your other channels seem to be set up to help

  • lauralhelm Laura Louise (@lauralhelm) reported

    @O2 Oh thank you. I have three different payments coming out. I'm trying to find someone to chat to online but having an issue, but just remembered its Easter. So no-one be online.

  • RJakesEU Rob 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RJakesEU) reported

    Full 5G signal, but @O2’s atrocious service strikes again and nothing works (thankfully I found wifi just to send this)

  • ChickSmithe Chick Smithe (@ChickSmithe) reported

    Hey @O2 what's going on in #Maidenhead? The network coverage is awful. I'm paying for a service that isn't there!!

  • PaulBalanca Paul B. (@PaulBalanca) reported

    @O2 Customer service never disappoints. Constantly incompetent.

  • Emilyy_McFlyy Emily (@Emilyy_McFlyy) reported

    @O2 why have I received a 97p bill for a contract I cancelled the day after I took it out (obviously within the cooling off period and I never even used the sim, it’s still in the sealed packaging) and why can’t I view it anywhere/haven’t got the option to pay it in anyway?

  • gingerllama79 Toby Briggs (@gingerllama79) reported

    .@O2 any reason why your app is deleting messages? I’ve tried messaging the Customer Services help twice in the last two days and all messages have been deleted!

  • MsVanillaRose Bewitching Sexy Hag (@MsVanillaRose) reported

    @O2, kindly tell me how to make a formal complaint against you. You are ignoring me after ripping me off and that is very rude of you.