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O2 Outage Report in Harlow, Essex, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Harlow, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Harlow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at O2

O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Harlow, England

The most recent O2 outage reports came from the following cities: Enfield Town, Brentwood, Chingford, Bishops Stortford, Sawbridgeworth, Harlow, and Chigwell.

CityProblem TypeReport Time
Enfield Town E-mail 5 days ago
Enfield Town Total Blackout 20 days ago
Brentwood Phone 1 month ago
Chingford Phone 1 month ago
Bishops Stortford Phone 1 month ago
Sawbridgeworth Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Harlow, England

Latest outage, problems and issue reports in Harlow and nearby locations:

  • Atanvarne
    ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England

    @O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.

  • Mountie31
    Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Tottenham, England

    @O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...

  • fierce_unicorn
    🦄 (@fierce_unicorn) reported from Enfield Lock, England

    @O2 merlin pass code is not working, can you help?

  • Uptowndiscos
    Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England

    @techdotintel @virginmedia @O2 I'm currently a Virgin media customer and business O2 customer. Do I qualify?

  • jill_jtc
    Jill T food safety (@jill_jtc) reported from Sawbridgeworth, England

    @GlassBeadsLotti @O2 Thanks - trouble is it’s not a fault with the phone; service providers have got to up theirs game to stop this happening!!

  • jodyrandall
    Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England

    @O2 why is your 4G so bloody awful at Liverpool Street Station

  • shazzstevo
    Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area

  • jill_jtc
    Jill T food safety (@jill_jtc) reported from Sawbridgeworth, England

    @O2 Sounds easy doesn’t it!! Every call is from a different number, it wears me down, in excess of 20 yesterday all blocked & inadvertently called a couple back in error trying to block late at night with brain fog. So cross!!

  • LongshanksE10
    Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @o2 I ,along with seemingly many others, wish to know why your 4G has been virtually useless over the last week or so please, or better yet, when the service will improve, but you don’t seem to be replying to anyone. Please help.

  • 1011FOXEE
    beverley fox (@1011FOXEE) reported from Takeley, England

    @O2 I am trying to apply the discount I get for working at Tesco,it won’t let me use my email as used for my daughters account,help!!

  • Uptowndiscos
    Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England

    @techdotintel @virginmedia @O2 I'm a virgin HOME customer and an O2 business customer but I don't qualify

  • sarahcoysgabb
    sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

  • peterives50
    Peter Ives (@peterives50) reported from Enfield Lock, England

    @O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡

  • j4cobwood
    Jacob Wood (@j4cobwood) reported from Harlow, England

    @O2 I need support with my network, I’ve tried everything that the website says, my calls won’t connect and when they do the sound is cracking and poor. Most of people trying to call me can never get through either. This has been happening for months now

  • sarahcoysgabb
    sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

  • rfothergill
    Ricci Fothergill (@rfothergill) reported from Brentwood, England

    @O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.

  • lovepbx
    Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 can someone from customer services contact me ... I need urgent help ... Thanks

  • Uptowndiscos
    Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England

    @O2 the answer to that question is primarily no. I would have to leave Virgin as a HOME customer and then sign up as a business customer? What about my TV package?

  • leon_dave_smith
    Leon Smith🇬🇧🇪🇺❄️ (@leon_dave_smith) reported from Harlow, England

    @tescomobile @O2 any coverage issues in CM20, been terrible yesterday and today, signal 4G keeps dropping out

  • lovepbx
    Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Williams_Ands
    Andrew (@Williams_Ands) reported

    @O2 Been refreshing since 10am, on app and website, can’t even get to the login page, and now the app doesn’t load at all 😡

  • MCFC1977
    Steve barton (@MCFC1977) reported

    @O2 Priority App wont load poor planning by O2 didnt they realise that they would have a massive surge of people trying to book

  • Smellitt
    Laura Emmett (@Smellitt) reported

    @skools @O2 @ChrisPe99357735 I'm having the same issue I get the code and then says access denied

  • susied23
    Susie Mc (@susied23) reported

    @O2 The priority app has kicked me out and won’t let me sign in!

  • bonehead4
    adam crosby (@bonehead4) reported

    @O2 Nonsense I’ve not been able to login from 9am this morning on any device. Such a poor service

  • sarahgriff__
    Saarah (@sarahgriff__) reported

    @O2 My app won't even open...I've been trying since 9.30 to open the damn thing but it won't work 😑

  • NSPh0t0s
    NSPh0t0s (@NSPh0t0s) reported

    @O2 Fail. What’s also a fail is that there’s no @O2 data service in the @TheO2 whatsoever, nor does the O2 Wi-Fi work there. Other than that it’s going really well xxx

  • Bluesmachine100
    Bluesmachine100🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@Bluesmachine100) reported

    Yet again, I get a message from @O2 telling me my bill is unpaid, when as per usual the money is just sitting in my bank account waiting to be taken, and their own user account website isn’t bloody working. Not bad considering I can’t even use the iPad I have with them because

  • MrBrightside_32
    Chris Royston (@MrBrightside_32) reported

    @O2 No you’re not you clowns it’s people lying…fix the problem don’t pretend it’s all ok! Absolute jokers. The website and App have crashed so no one can use it except your own staff

  • j0hney_
    𝖏𝖔𝖍𝖓 🇹🇭 (@j0hney_) reported

    @o2 Priority app is still down ! @Ticketmaster you have to join 3 different queues then it just buffers & times out ! Not good enough is it guys ?