O2 outages and service status in Harlow, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Harlow, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Total Blackout.
- E-mail (50%)
- Total Blackout (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Harlow, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Harlow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Harlow, England
The most recent O2 outage reports came from the following cities: Enfield Town, Brentwood, Chingford, Bishops Stortford, Sawbridgeworth, Harlow, and Chigwell.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town
|
7 days ago | |
|
Enfield Town
|
Total Blackout | 22 days ago |
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Brentwood
|
Phone | 1 month ago |
|
Chingford
|
Phone | 1 month ago |
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Bishops Stortford
|
Phone | 1 month ago |
|
Sawbridgeworth
|
Phone | 1 month ago |
Community Discussion
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O2 Issues Reports Near Harlow, England
Latest outage, problems and issue reports in Harlow and nearby locations:
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Jill T food safety (@jill_jtc) reported from Sawbridgeworth, England@GlassBeadsLotti @O2 Thanks - trouble is it’s not a fault with the phone; service providers have got to up theirs game to stop this happening!!
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ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England@O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England@O2 the answer to that question is primarily no. I would have to leave Virgin as a HOME customer and then sign up as a business customer? What about my TV package?
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banafsheh (@banafshbanafsh) reported from Waltham Abbey, England@TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x
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Pauline (@lovepbx) reported from Waltham Abbey, England@O2 can someone from customer services contact me ... I need urgent help ... Thanks
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Jacob Wood (@j4cobwood) reported from Harlow, England@O2 I need support with my network, I’ve tried everything that the website says, my calls won’t connect and when they do the sound is cracking and poor. Most of people trying to call me can never get through either. This has been happening for months now
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Andy Lane (@hadhamlane) reported from Bishop's Stortford, England@O2 ...and then when you’re signed up they change your deal to make you worse off. #O2 reducing the friends & family discount for a loyal customer is the last straw for me.. #O2
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Dimitris A. (@Greekphotoguy) reported from Tottenham, England@LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!
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Dave (@stourdave) reported from Tottenham, England@O2 Yes #stop please **** off with this shit. I only accidentally liked your ad while I was scrolling and you've bombarded me ever since. Your signal is shit anyway.
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Λυδια-Έλενα (@LydiaElenaxo) reported from Tottenham, EnglandAfter 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today
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Adam Dack (@tomtilly28) reported from Harlow, England@O2 what are u doing my phone has just died logged in and all my service been disconnected why !!! Idiots
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Ricci Fothergill (@rfothergill) reported from Brentwood, England@O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.
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Peter Ives (@peterives50) reported from Enfield Lock, England@O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡
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Pauline (@lovepbx) reported from Waltham Abbey, England@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
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🦄 (@fierce_unicorn) reported from Enfield Lock, England@O2 merlin pass code is not working, can you help?
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Sarah Taylor (@sjetaylor) reported from Loughton, England@Johnny_Slack I’ve been with @O2 for 20+ years but once contract expires in August will be moving suppliers as they don’t look after their customers - no loyalty perks nothing - poor coverage where I live and work so it’s bye bye
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lilith Tuylor (@lilith15016) reported@O2 'Sorry you feel that way' is a dismissal, and shows that O2 have no real interest in customer care. IF O2 introduce real customer care, let me know. I will not be waiting.
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Vince McGonagle (@VinceMcGonr5) reported@O2 How long does it take for you to investigate loss of phone signal/mobile phone data. Rung up 2 weeks ago and was told it would be looked into and still nothing. Your website status checker says no issues , clearly there is as it’s affecting our whole estate
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Joe Gibbs (@JoeGibbs2) reported@O2 To many phone calls to an automated switched board to eventually get through to Somone to not have this sorted multiple times is so poor . I’ve been told today it could take up 7 days to which I’ve said if not sorted in next 2 days I’m closing my contract and going back to three
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karrotkoo🥕👩🏻🚀BABY STAR CANDY ⭐️ (@tantankook) reported@O2 hi! I can’t login to my o2 account to pay my bill. Please help
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Matt (@t1_diabetic_guy) reported@O2 any chance you can fix your myo2 app so I can pay my bill?
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Katie W (@Starlet611) reportedI love how @O2 brag on their adverts about their great service yet I spend my life waiting for my ‘4G’ to work because you can’t be bothered to provide decent service. What am I paying for??
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Joey Buck (@JoeyBuck6161) reportedIs it worth complaining about @O2 @VMO2News @virginmedia ? Been calling for a week to fix my account, ignored in DMs, every time they've called me back they've repeated the same responses and mixed up what package I'm even on.
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carol whitten (@jonesy73) reported@O2 can you tell me when I'll be able to use my data on my phone? Got a day off travelling and again unable to use live maps, WhatsApp, Google, banking... Yep anything that requires a signal what am I paying for? #Timetomoveprovider #poorservice
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Helen Woodhouse (@woodhous11) reported@O2 after two failed attempts to add data bolt ons I contacted your “help desk” and after being routed to the “expert advisor” they ended the chat before resolving anything! Maybe you can help?
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Josephine (Josie) Tapper (@TapperJosephine) reported@O2 almost a month without data inside my home due to a mast issue. It’s been down at least 6 months out of the last 12. Your coverage is also non-existent in Exeter. It’s 2026 for goodness sake.