O2

O2 Outage Report in Harlow, Essex, England

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The latest reports from users having issues in Harlow come from postal codes CM18.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Harlow, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Harlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Harlow, Essex, England 03/10/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Harlow, Essex, England

The most recent O2 outage reports came from the following cities: London, Brentwood, Chingford, Bishops Stortford, Sawbridgeworth, Harlow, Chigwell and Buntingford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomBrentwood Phone
United KingdomLondon Wi-fi

Community Discussion

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O2 Issues Reports Near Harlow, England

Latest outage, problems and issue reports in Harlow and nearby locations:

  • Atanvarne ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England

    @O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • ChristianRad Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • fierce_unicorn 🦄 (@fierce_unicorn) reported from Enfield Lock, England

    @O2 merlin pass code is not working, can you help?

  • LongshanksE10 Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @o2 I ,along with seemingly many others, wish to know why your 4G has been virtually useless over the last week or so please, or better yet, when the service will improve, but you don’t seem to be replying to anyone. Please help.

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • LairdDourka Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Uptowndiscos Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England

    @O2 the answer to that question is primarily no. I would have to leave Virgin as a HOME customer and then sign up as a business customer? What about my TV package?

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • Uptowndiscos Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England

    @techdotintel @virginmedia @O2 I'm a virgin HOME customer and an O2 business customer but I don't qualify

  • Stasisesque Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • Uptowndiscos Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England

    @techdotintel @virginmedia @O2 I'm currently a Virgin media customer and business O2 customer. Do I qualify?

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • dazwold Darren (@dazwold) reported

    @O2 is there an issue signing into the priority app via @virginmedia at the moment?

  • xxjessicanxx Jess Newton (@xxjessicanxx) reported

    @O2 can’t get through on chat was meant to have £20 deducted from my bill from my o2 rewards points but it hasn’t been deducted #help #complaint #refund

  • dazwold Darren (@dazwold) reported

    @O2 That makes no difference. Since logging into the webpage, I can now get in via the app. But think there an issue with the api for that app for virgin media logins

  • KingJohn26 John King (@KingJohn26) reported

    @O2 @GoodThingsFdn @virginmedia I'm not happy with o2 at all, I've been swapping my number, and still no connection every one gives 24 hours to fix but already one week past and customers service I'm waiting for half hour for the same one picked up my phone call ,disappointed

  • andyroyston andy royston (@andyroyston) reported

    @O2 Why is your 'keep my number' form so broken?! new subscriber still unable to keep my old number #O2 #DontjoinO2 #whyisitsohard

  • AlfieAtGlebe Willie (@AlfieAtGlebe) reported

    @O2 Yes just calls that don’t work, Support said to connect manually and it does get signal from T-Mobile but doesn’t connect to AT&T It is an iPhone XR. Worked fine in other countries just not USA

  • sarahlizsalter Sarah Salter (@sarahlizsalter) reported

    @O2 is there a reason why the mobile signal in the north west is shockingly poor. I live in Wigan and was down at the rugby on Saturday and couldn’t get a signal at all, also the same happened when I was in Warrington on Sunday I’m paying for a service that I’m not getting!!

  • WoodElle Kate87 (@WoodElle) reported

    @dazwold @O2 I’m also having the same issue, does not work on app or in safari

  • mademetoxic Nicole! 2.0 (@mademetoxic) reported

    @O2 Hi guys I wondered if you could help me with a pay as you go sim from you guys that's coming up as "Sim failed" but I really need access to that number? Is there any way to reactive?

  • sophieroutledge Sophie (@sophieroutledge) reported

    @O2 I still have no service for nearly 5 hours now how are people meant to get hold of me in an emergency if they don’t have an iPhone or WhatsApp?!