O2 Outage Report in Harlow, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Harlow, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Harlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Harlow, Essex, England
The most recent O2 outage reports came from the following cities: London, Buntingford, Enfield Town, Hertford and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Harlow, England
Latest outage, problems and issue reports in Harlow and nearby locations:
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Jacob Wood
(@j4cobwood) reported
from
Harlow, England
@O2 I need support with my network, I’ve tried everything that the website says, my calls won’t connect and when they do the sound is cracking and poor. Most of people trying to call me can never get through either. This has been happening for months now
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
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Ricci Fothergill
(@rfothergill) reported
from
Brentwood, England
@O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.
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Leon Smith🇬🇧🇪🇺❄️
(@leon_dave_smith) reported
from
Harlow, England
@tescomobile @O2 any coverage issues in CM20, been terrible yesterday and today, signal 4G keeps dropping out
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Tottenham, England
@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 can someone from customer services contact me ... I need urgent help ... Thanks
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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beverley fox
(@1011FOXEE) reported
from
Takeley, England
@O2 I am trying to apply the discount I get for working at Tesco,it won’t let me use my email as used for my daughters account,help!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jay
(@join4te) reported
@O2 Day 48 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Galowy 🇵🇱
(@galowy_) reported
@O2, I'm not receiving any verification text messages. Can someone reach out to me ASAP!? No one is on the customer service front - I've been waiting for almost an hour
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Consumer Law Expert
(@consumer_expert) reported
Hello @O2 👋 I switched to you due to signal in my area and weekly Odeon tickets, but the signal is rubbish and its now impossible to get Odeon tickets even within 10 mins of release. Now feels like a scam. Thinking of leaving 👎
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Matt Hoodless
(@Matmo80Matt) reported
@O2 is there a problem with a mast in CA15 in Cumbria. No signal@at all today
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Donna Maria
(@donnalondonhill) reported
@O2 number should have ported from Vodafone. Still not working, old SIM has stopped, customer services just say it’s in progress. Have turned phone on and off several times, still no joy! Frustrated #o2 #poorcustomerservice
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Joseph Stephen
(@josephxstephen) reported
Having proper issues with @O2 recently my signal just drops my internet becomes none existent. £130 every month on 2 lines I can hardly use
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David T Kinnear
(@dkinnear) reported
No one could make chaos more chaotic than @O2 - who seem to have literally no concept whatsoever of customer service online, in the store or on the ‘phone. Wasting hours for the simplest addition of a line. Only wish @Verizon was in the UK to provide some real competition.
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Danny Burton
(@danny_burton12) reported
Still no response from @O2 about fraud on my account - but I have been made to pay for someone else’s purchase just to get service on a contract i do not want… shambles… any chance of you guys sorting it???
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Jayne watkins
(@JayneWat) reported
@O2 can’t get hold of customer services. Really annoyed £93 taken from my account and I only had SIM only deal for Two weeks cancelled because of poor customer service and was told £8 credited to me £10 taken in 30/11 too. What’s happening? Hours wait on customer services 😡😡
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Ben Glasgow 🇺🇦
(@BenGlasgow_) reported
@O2 Hi. Is there absolutely no way of getting this sorted digitally? My number is on your old system and the instore clerk has said he can’t help me unless I got to Aberdeen where their shops are on the new system. I really need access to this number along with the data services.