O2

O2 Outage Report in Harlow, Essex, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Harlow, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Harlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Harlow, Essex, England 01/30/2026 13:15

January 30: Problems at O2

O2 is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Harlow, Essex, England

The most recent O2 outage reports came from the following cities: London, Buntingford, Enfield Town, Hertford and Waltham Cross.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Harlow, England

Latest outage, problems and issue reports in Harlow and nearby locations:

  • jill_jtc Jill T food safety (@jill_jtc) reported from Sawbridgeworth, England

    @GlassBeadsLotti @O2 Thanks - trouble is it’s not a fault with the phone; service providers have got to up theirs game to stop this happening!!

  • ScottCanEat ScottCanEat (@ScottCanEat) reported from London, England

    Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • ColinShaw_CX Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • HaleAlexander Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • jill_jtc Jill T food safety (@jill_jtc) reported from Sawbridgeworth, England

    @O2 Sounds easy doesn’t it!! Every call is from a different number, it wears me down, in excess of 20 yesterday all blocked & inadvertently called a couple back in error trying to block late at night with brain fog. So cross!!

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

  • captnyesterday Bobby (@captnyesterday) reported from Woodford Green, England

    @O2 hey guys my phone is basically useless outside of a WiFi connection atm due to no signal. Would like to get this sorted asap

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • 1011FOXEE beverley fox (@1011FOXEE) reported from Takeley, England

    @O2 I am trying to apply the discount I get for working at Tesco,it won’t let me use my email as used for my daughters account,help!!

  • j4cobwood Jacob Wood (@j4cobwood) reported from Harlow, England

    @O2 I need support with my network, I’ve tried everything that the website says, my calls won’t connect and when they do the sound is cracking and poor. Most of people trying to call me can never get through either. This has been happening for months now

  • rfothergill Ricci Fothergill (@rfothergill) reported from Brentwood, England

    @O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • jodyrandall Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England

    @O2 why is your 4G so bloody awful at Liverpool Street Station

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jondgooner Jondgooner@lhrfeeder (@Jondgooner) reported

    @O2 If call centres weren't sourced out of the country they may have paid off the correct accounts and it wouldn't have happened things get lost in translation poor service on the cheap does not benefit the customer 😕

  • absbobbins Alison Barton-Simmons (@absbobbins) reported

    @O2 I’ve tried to login on your app and can’t. I have had to reinstall it after not being able to log in for a few days. What can I do?

  • JudgeDewie Alex (@JudgeDewie) reported

    Hey @O2 I have absolutely no signal at all where I live so cannot get text messages or make or receive phone calls. You tell me a mast has been taken down and your “engineers are working tirelessly” to fix it. It’s been over 3 weeks of ZERO service. That’s not good is it?

  • slater04 Catherine Slater (@slater04) reported

    @O2 is online chat running anymore or are you just deliberately frustrating customer by hiding the facility well on the website? Ps also used the what’s app style service and been waiting for a response for 2 hours!

  • K9LoisAedy Lois Hiscock (@K9LoisAedy) reported

    @O2 Helpful as expected...not! They are also no longer a customer of O2, and didn’t use the myo2, legally you cannot not unlock a phone, don’t really understand why it’s so difficult, guess their kind gesture will cost us to pay to get it unlocked by a third party. #O2charlatans

  • RyannPal Ryan (@RyannPal) reported

    @O2 why is signal so bad? I’m in the middle of a town centre and I struggle to get full signal with 3/4G

  • Denis1ad Dennis (@Denis1ad) reported

    @o2 your password reset page is so frustrating 😡 the time between receiving the fraud txt & code txt is too short 😡 count down timer ran out each time now I'm locked out , no wonder i don't use it much can't wait until my contract finishes 👋👋👋o2

  • K9LoisAedy Lois Hiscock (@K9LoisAedy) reported

    @O2 Perhaps you can explain exactly why I needs to be the previous owner, it’s not lost or stolen it’s been given as a start up for a 9 year old, if it was L/S the imei would tell you so. It’s worth £30, just what is your problem?

  • soldiersaf saf (@soldiersaf) reported

    @O2 you have the worse customer service then any other network going

  • MrMadrigalOBE Duncan Craig OBE (@MrMadrigalOBE) reported

    Is anyone else having problems with their @O2 phone connecting to @EE numbers? Calls just wont connect or its silent... tried it on 3 different ee numbers!?!