O2 Outage Report in Harlow, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Harlow, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Harlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (21%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Harlow, Essex, England
The most recent O2 outage reports came from the following cities: London, Broxbourne, Ware, Buckhurst Hill, Tottenham, Edmonton, Enfield Town and North Finchley.
City | Problem Type | Report Time |
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Internet | ||
Total Blackout | ||
Total Blackout | ||
Internet | ||
Wi-fi | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Harlow, England
Latest outage, problems and issue reports in Harlow and nearby locations:
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Sarah (@sarahspoon) reported from London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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🦄 (@fierce_unicorn) reported from Enfield Lock, England
@O2 merlin pass code is not working, can you help?
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𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Shaney (@ShaneyFirkins96) reported from London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England
@techdotintel @virginmedia @O2 I'm currently a Virgin media customer and business O2 customer. Do I qualify?
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⚡️Emma⚡️ (@electriccandles) reported from London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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Tim Morris (@T_Morris_Wealth) reported from London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Steve (@stevejonathan80) reported from London, England
Poor network in Se6 @O2
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Andrew Dourka-Laird (@LairdDourka) reported from London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Amy Stone (@amylouisestone) reported from London, England
@O2 I have also been doing this too. If this problem persists, then what?
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Pauline (@lovepbx) reported from Waltham Abbey, England
@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
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Pauline (@lovepbx) reported from Waltham Abbey, England
@O2 can someone from customer services contact me ... I need urgent help ... Thanks
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ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England
@O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.
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Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England
@o2 I ,along with seemingly many others, wish to know why your 4G has been virtually useless over the last week or so please, or better yet, when the service will improve, but you don’t seem to be replying to anyone. Please help.
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Shaney (@ShaneyFirkins96) reported from London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England
@techdotintel @virginmedia @O2 I'm a virgin HOME customer and an O2 business customer but I don't qualify
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⚡️Emma⚡️ (@electriccandles) reported from London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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Lou 🐝 Lou (@Stasisesque) reported from London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England
@O2 the answer to that question is primarily no. I would have to leave Virgin as a HOME customer and then sign up as a business customer? What about my TV package?
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Christian Radnedge (@ChristianRad) reported from London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin W H Anderson (@Gavin_WHA) reported
@O2 Just upgraded my two sim contracts, and the call was just o2 trying to sell me stuff. No focus on the customer has just waited 20mins, just about trying to sell you extras. A really poor experience, with no focus on #customerexperience
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madrina (@msmadrina) reported
@O2 please sent me a customer service number I have been trying to speak to someone about an order for 3 days..
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Tom Parry (@TomParry93) reported
@virginmedia Thank you for your reply. Cancellation was due to never receiving a SIM card (I was told my details were not passed on to @O2 and no account was created), nor being able to setup a broadband connection without an engineer's visit at additional cost, never outlined beforehand.
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Tom Parry (@TomParry93) reported
Good morning @virginmedia Sadly I’m forced to make my complaint about your appalling service public. As explained multiple times, I’ve received a ludicrous bill of £298.59 for a broadband/SIM package which I cancelled when yourselves and @O2 failed to deliver either service. 1/3
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Tom (@toms96_) reported
@O2 I submitted a form with my PAC code to move to your network on Monday and I’ve not heard anything. I’m not sure if this has been received / when my number is going to be transferred?
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Kim Ryan (@kimothen) reported
I can use WhatsApp / text while I’m home on wifi but then have issues when I go out. And people can’t call me today so my number clearly isn’t working. Who / what do I call to get this sorted @o2?
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Darren (@Darren77686554) reported
@O2 shocking customer service - 2 weeks to get number ported from previous supplier and still waiting to hear from complaints 2 weeks after that ie 4 weeks after first requesting transfer. Should have stayed with previous contract
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Krombopulas Michael's (@Sweston87) reported
@O2 your customer service is terrible been waiting over a week for a phone that has hone missing or been stolen I have been told this 3 times buy your customer service yet no one has sent a new phone I have called 7 times in 7 fays to be told there is nothing they can do your shi
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Max Kelsey (@MaxKelsey23) reported
@theswirly @O2 Prices are a joke. Problem is there's plenty of affluent rugby fans who will pay them, so the RFU never see the issue.
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Gemma Plowman (@gehmal) reported
@O2 @Madonna @TheO2 Oh No! We’re sorry…looks like something went wrong on our end. Please refresh the page and try again. Reference Number: QVgudBkzdFgj2_Asuc5z:feG_ Still getting errors?