O2

O2 Outage Report in Harlow, Essex, England

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The latest reports from users having issues in Harlow come from postal codes CM18.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Harlow, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Harlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Harlow, Essex, England 02/20/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Harlow, Essex, England

The most recent O2 outage reports came from the following cities: London, Harlow, Chigwell and Buntingford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomHarlow Phone
United KingdomChigwell Internet

Community Discussion

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O2 Issues Reports Near Harlow, England

Latest outage, problems and issue reports in Harlow and nearby locations:

  • Shaneyfirkins96 Shane (@Shaneyfirkins96) reported from London, England

    Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released

  • Atanvarne ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England

    @O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.

  • ChristianRad Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • fierce_unicorn 🦄 (@fierce_unicorn) reported from Enfield Lock, England

    @O2 merlin pass code is not working, can you help?

  • Uptowndiscos Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England

    @O2 the answer to that question is primarily no. I would have to leave Virgin as a HOME customer and then sign up as a business customer? What about my TV package?

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • Uptowndiscos Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England

    @techdotintel @virginmedia @O2 I'm currently a Virgin media customer and business O2 customer. Do I qualify?

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • peterives50 Peter Ives (@peterives50) reported from Enfield Lock, England

    @O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area

  • Stasisesque Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • Uptowndiscos Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England

    @techdotintel @virginmedia @O2 I'm a virgin HOME customer and an O2 business customer but I don't qualify

  • juliet_gough Juliet MacKenzie Gough (@juliet_gough) reported from London, England

    @O2 can I use my phone in Israel? I’m pay monthly customer.

  • IanPike https://techhub.social/@ianpike 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IanPike) reported from London, England

    @O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.

  • LairdDourka Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • LongshanksE10 Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @o2 I ,along with seemingly many others, wish to know why your 4G has been virtually useless over the last week or so please, or better yet, when the service will improve, but you don’t seem to be replying to anyone. Please help.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • tomgstott Tom Stott (@tomgstott) reported

    Please please @O2 do you have a timeframe for sorting the very very slow data speeds in Haddington, East Lothian? It has been months and months and I'm getting fine service everywhere but at home?

  • stevensm2000 mark (@stevensm2000) reported

    @O2 what is happening to the account page, can’t get online to pay bill, have tried the app and on the web page. Shocking service.

  • Cazvw99 Carmel (@Cazvw99) reported

    @HT_95_ @O2 I’ve done that and still doesn’t work for me. Barely get any signal anywhere! I’ve been to O2 and they said they are having issues with their phone towers? Still not be resolved though and I went in weeks ago

  • AnnaWondering Anna_D (@AnnaWondering) reported

    @LiveLancs @O2 have advised me that building works have caused the problem. They can’t access the mast to fix it without permission from the council. They can’t guarantee it’ll be fixed by 31st August, that’s just when they will give another update. Appalling customer service

  • SaulHenry101 Saul Henry 🇦🇶 ❤️🤍❤️🤍❤️🇦🇶 (@SaulHenry101) reported

    @alexbcann @motorolaUK @O2 Great progress already!! I'd love mine to begin with a 14, but I have to work down through 16 and 15 first

  • HT_95_ Harry (@HT_95_) reported

    @Cazvw99 @O2 It’s not really a good enough excuse though when you pay stupid amount of money every month!! I am definitely going elsewhere when my contract ends

  • Ronbus87 Colin Farthing (@Ronbus87) reported

    @O2 But as @o2 and @virginmedia have joined forces and my Internet is down until 18:00 I'm having to hotspot from my data to carry on working. Would my data be unlimited for at least this time?

  • minxtheminnie Nyree D Scott (@minxtheminnie) reported

    Anyone with an iPhone 12 mini @O2 have issues accessing WiFi when everyone else can? Mine keeps dropping off my hopme WiFi since I got the phone and now, won't connect to my work WiFi. In both cases it says it is connected but at work it shows 4G despite saying connected and 1/2

  • minxtheminnie Nyree D Scott (@minxtheminnie) reported

    @O2 I know how to back up and restore but how do I reset network settings? I have told it to forget the network I should add but I am assuming you don't mean that.

  • Tepps19 Tepps (@Tepps19) reported

    @O2 Thanks. To be honest I haven’t tried above ground hot spots and haven’t previously used the TfL service