O2 Outage Report in Harlow, Essex, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Harlow, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Harlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at O2
O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Harlow, Essex, England
The most recent O2 outage reports came from the following cities: London, Buntingford, Enfield Town and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
TV | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Harlow, England
Latest outage, problems and issue reports in Harlow and nearby locations:
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beverley fox
(@1011FOXEE) reported
from
Takeley, England
@O2 I am trying to apply the discount I get for working at Tesco,it won’t let me use my email as used for my daughters account,help!!
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Ricci Fothergill
(@rfothergill) reported
from
Brentwood, England
@O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
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Jacob Wood
(@j4cobwood) reported
from
Harlow, England
@O2 I need support with my network, I’ve tried everything that the website says, my calls won’t connect and when they do the sound is cracking and poor. Most of people trying to call me can never get through either. This has been happening for months now
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Tottenham, England
@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 can someone from customer services contact me ... I need urgent help ... Thanks
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Leon Smith🇬🇧🇪🇺❄️
(@leon_dave_smith) reported
from
Harlow, England
@tescomobile @O2 any coverage issues in CM20, been terrible yesterday and today, signal 4G keeps dropping out
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ayden Callaghan
(@AydenCallaghan) reported
@O2 hi guys. Having issues with my phone. Only about a year in to the contract and the battery is failing.
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Mark Nelson 🏴🇬🇧🇪🇺
(@nello878) reported
One day the @o2 @virginmedia priority app will work, and do so each time I try and log in. The times I try, it never let's me, and I always get the "oops, something went wrong" 🙄
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ffakter
(@FFAKTERR) reported
@O2 can you explain why it takes over 72 hours to get a travel code abroad? Why am I waiting this long for a code to unlock my phone to use a different sim? Service is shoddy.
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Janice Scott
(@JaniceS14628781) reported
@virginmedia @O2 Hell more like. Have you seen the thousands of complaints about customer services let alone the products themselves
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Matt
(@MWalker1869) reported
No idea what the problem is with @O2 network but this is a new phone and it can’t be a coincidence that 2 phones on the spin I’m constantly not getting much service since this thing with Virgin was announced a couple years ago? Paying for products I ain’t getting #o2
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Jonathan Hopkins
(@jdhopkins) reported
@o2 you’ve said that my only option is to send my phone back to you for ‘repair’ when the retailer says there’s nothing wrong. I’d really like you to terminate my contract as you cannot provide a basic service.
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Dominic Wilkes
(@MrDWilkes) reported
@O2 @Apple Appalling customer service. The latest iOS 16.3 has actually broken my phone that’s still in contract, and both Apple and O2 are telling me I need to pay for it to get repaired at a cost of hundreds of pounds, whilst I’m paying a contract for a phone broken by them!
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chez
(@mentalmovieguy) reported
@O2 60 mins on hold to be cut off and you still haven’t responded to my tweet from two days ago customer service is shocking seriously considering cancelling my contract
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James Upsher
(@JamesUpsher) reported
Abandoning EE after failing to get the tube wifi to work any more. Crosschecking networks with roaming including USA, and tube wifi, leaves me with: @O2. Any views on its current usability in London? I have bad memories of it from the 3G era.
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Joe Austin
(@RagMan_85) reported
@virginmedia @O2 I have NO handset never have done. And ALL my homes viewing is done by other means (netflix, disney+ etc) all i want is M500 broadband coupled with my O2 sim as a volt deal (which i currently have active) and it feels like im asking for the universe.