O2

O2 Outage Report in Harlow, Essex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Harlow, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Harlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Harlow, Essex, England 01/27/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Harlow, Essex, England

The most recent O2 outage reports came from the following cities: London, Buntingford, Enfield Town, Hertford and Waltham Cross.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Harlow, England

Latest outage, problems and issue reports in Harlow and nearby locations:

  • LairdDourka Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • Atanvarne ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England

    @O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • ChristianRad Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • lovepbx Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 can someone from customer services contact me ... I need urgent help ... Thanks

  • Uptowndiscos Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England

    @O2 the answer to that question is primarily no. I would have to leave Virgin as a HOME customer and then sign up as a business customer? What about my TV package?

  • lovepbx Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

  • Uptowndiscos Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England

    @techdotintel @virginmedia @O2 I'm currently a Virgin media customer and business O2 customer. Do I qualify?

  • LongshanksE10 Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @o2 I ,along with seemingly many others, wish to know why your 4G has been virtually useless over the last week or so please, or better yet, when the service will improve, but you don’t seem to be replying to anyone. Please help.

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • Stasisesque Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • Uptowndiscos Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England

    @techdotintel @virginmedia @O2 I'm a virgin HOME customer and an O2 business customer but I don't qualify

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • alisonh20716495 alisonhowe (@alisonh20716495) reported

    @O2 been trying to get hold of your chat service through app and no answer!!

  • dotriflewithme Sue Wilson 💙 (@dotriflewithme) reported

    @O2 how do I cancel my O2 phone insurance please - doesn’t seem possible on My O2? It doesn’t seem to offer anything beyond my home insurance offer - unless you can tell me differently?

  • fernsforays Fern (@fernsforays) reported

    @O2 any eta on when the mast will be fixed covering CB25 area? Can't use 2fa to access online accounts! It's not the first time recently it has gone down.

  • Beat_AMR_Bugs Dr Vicky Enne 🇪🇺 (@Beat_AMR_Bugs) reported

    @O2 I’m having issues with my data roaming - it’s not working at all on either of my numbers. Never had an issue before. Can you please help?

  • daveyboi36 David Doran (@daveyboi36) reported

    @O2 are there problems with your mobile broadband? Been trying to connect to it since 11am this morning?

  • SoNowUknow2 James (@SoNowUknow2) reported

    @O2 I have an iphone that I have had for years and I now find it is locked to O2. I was using a giffgaff sim so no problem until now. I want to unlock the iphone to any network as a backup. I do not have an O2 account. Can you help me unlock my iphone?

  • THEWHITLAM THEWHITLAM (@THEWHITLAM) reported

    @O2 over the past 5 years the 02 data signal in Scarborough has got worse. Apparently they’re working on it … do any other carriers offer an excellent data signal in Scarborough ?

  • hatteriaUK Antonella (@hatteriaUK) reported

    @O2 I changed network manually many times and finally more than one call/text went thru. Finger crossed that it’ll work from now on. I missed an imp call; bit of a nightmare to sort out the fallout. Thank you.

  • staceybwfc 🖤 𝕊𝕥𝕒𝕔𝕖𝕪 𝔹𝕒𝕝𝕝 🖤 (@staceybwfc) reported

    @O2 Are there any updates to the service in M28 area. I'm receiving no 5g connection. Phone is running on 4g and running very slowly, sometimes not loading at all

  • pmlcw PmlCw (@pmlcw) reported

    @O2 Just switched to @O2 a couple of days ago and instantly regretting it. All confirmation type texts (banks, shopping etc) seem to be blocked. Their ridiculously slow “help” chat getting me nowhere. #useless