O2 Outage Report in Harlow, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Harlow, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Harlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Harlow, Essex, England
The most recent O2 outage reports came from the following cities: Buntingford, London, Enfield Town, Hertford and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 Buntingford |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Harlow, England
Latest outage, problems and issue reports in Harlow and nearby locations:
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Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@o2 I ,along with seemingly many others, wish to know why your 4G has been virtually useless over the last week or so please, or better yet, when the service will improve, but you don’t seem to be replying to anyone. Please help.
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🦄
(@fierce_unicorn) reported
from
Enfield Lock, England
@O2 merlin pass code is not working, can you help?
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Uptown entertainment discos
(@Uptowndiscos) reported
from
Harlow, England
@techdotintel @virginmedia @O2 I'm a virgin HOME customer and an O2 business customer but I don't qualify
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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ㄥ乇乂丨乇
(@Atanvarne) reported
from
Broxbourne District, England
@O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.
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Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Uptown entertainment discos
(@Uptowndiscos) reported
from
Harlow, England
@techdotintel @virginmedia @O2 I'm currently a Virgin media customer and business O2 customer. Do I qualify?
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Peter Ives
(@peterives50) reported
from
Enfield Lock, England
@O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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Uptown entertainment discos
(@Uptowndiscos) reported
from
Harlow, England
@O2 the answer to that question is primarily no. I would have to leave Virgin as a HOME customer and then sign up as a business customer? What about my TV package?
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area
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Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Rolls
(@alexrollsuk) reported
@O2 My contract renewal phone some how being delivered to my old address. Called Monday. Advised delivered Tuesday. Called Tuesday. Advised delivered today. DPD still showing "Your parcel is held in our depot" in the wrong city. Can someone please fix this for me?
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Christine Morgan
(@Chris5anne) reported
@O2 Hi @O2 your response is too late, I needed help days ago & finally today situation is resolved after numerous phone calls, store visit & having to insist I speak to a manager. Very poor start & now have no confidence in O2 as mobile provider.
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⭐⭐⭐Louise ⭐⭐
(@Lola_Lou16) reported
@O2 I have been trying to get priority tix for Maroon 5 all morning, as soon as I link to the axs website I just get the spinning wheel of death. Are you having a problem with axs as I can get Blur priority through ticketmaster with no problem??
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JohnG_victorius
(@johng_victorius) reported
@O2 Shame you didn’t provide support to the app when folk were trying to get Peter Kay tickets… Tell me again how they all sold out when no one could access the app?
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ginjar 🤘😜🤘
(@ginjar81) reported
@O2 we've had no signal at home for 3 days now wtf! Wife is heavily pregnant too with no way of getting hold of me, please look Into this DM me for postcode
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Lilybet
(@lillybet2021) reported
@O2 Why are you insisting customers move to DD payments yet provide no way of doing this online so we have to sit in a 15 min phone queue? Also, I'm not paying 2 consecutive device plans for the 3 handsets on my account because your system is crap. Not moving to DD as a result.
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Becks
(@Becks49014268) reported
@O2 Thanks for responding. I’ve checked and reported it and am still waiting. None of the tips work. I’m in a new build with no internet and rely on my mobile phone. Very isolating with it not working. Can you help?
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Emma Robins
(@emmavjrobins) reported
No phone signal in YO15 until 22.11. @O2 you are leaving vulnerable people unable to communicate in a rural area. And no real explanation? Why will it take so long? Time to change provider perhaps?
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ray tickle
(@wire101) reported
@O2 58 minutes on live chat to the complaints department and it still didn't register with them what I was saying regarding a 6 month issue that I have called about numerous times over the 6 months .. I got the copy of the chat to my email for Ofcom to see if they will help.
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Laura
(@laurajayne_A) reported
@O2 Hi, I moved into our new house nearly 5 weeks ago and have no cellular connection (I believe due to a local broken mast). Guarantees of fixes are continually delayed. Please can you provide latest update and also confirm applicable refunds for lack of service until fixed.