O2 Outage Report in Harlow, Essex, England
Why is my O2 service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Harlow, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Harlow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Harlow, England
The most recent O2 outage reports came from the following cities: Enfield Town, Brentwood, Chingford, Bishops Stortford, Sawbridgeworth, Harlow, and Chigwell.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town
|
23 hours ago | |
|
Enfield Town
|
Total Blackout | 16 days ago |
|
Brentwood
|
Phone | 27 days ago |
|
Chingford
|
Phone | 1 month ago |
|
Bishops Stortford
|
Phone | 1 month ago |
|
Sawbridgeworth
|
Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Harlow, England
Latest outage, problems and issue reports in Harlow and nearby locations:
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Dimitris A. (@Greekphotoguy) reported from Tottenham, EnglandDear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.
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Andy Lane (@hadhamlane) reported from Bishop's Stortford, England@O2 ...and then when you’re signed up they change your deal to make you worse off. #O2 reducing the friends & family discount for a loyal customer is the last straw for me.. #O2
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Jacob Wood (@j4cobwood) reported from Harlow, England@O2 I need support with my network, I’ve tried everything that the website says, my calls won’t connect and when they do the sound is cracking and poor. Most of people trying to call me can never get through either. This has been happening for months now
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Jill T food safety (@jill_jtc) reported from Sawbridgeworth, England@O2 Sounds easy doesn’t it!! Every call is from a different number, it wears me down, in excess of 20 yesterday all blocked & inadvertently called a couple back in error trying to block late at night with brain fog. So cross!!
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Tottenham, England@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Jill T food safety (@jill_jtc) reported from Sawbridgeworth, England@GlassBeadsLotti @O2 Thanks - trouble is it’s not a fault with the phone; service providers have got to up theirs game to stop this happening!!
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Ricci Fothergill (@rfothergill) reported from Brentwood, England@O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.
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beverley fox (@1011FOXEE) reported from Takeley, England@O2 I am trying to apply the discount I get for working at Tesco,it won’t let me use my email as used for my daughters account,help!!
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Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England@O2 why is your 4G so bloody awful at Liverpool Street Station
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Sarah Taylor (@sjetaylor) reported from Loughton, England@Johnny_Slack I’ve been with @O2 for 20+ years but once contract expires in August will be moving suppliers as they don’t look after their customers - no loyalty perks nothing - poor coverage where I live and work so it’s bye bye
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banafsheh (@banafshbanafsh) reported from Waltham Abbey, England@TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x
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Kineta Kelsall (@Kineets) reported from Tottenham, England@JayTaylor_93 @O2 I literally get two bars everywhere. It’s so bad. Really disappointed
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Dimitris A. (@Greekphotoguy) reported from Tottenham, England@LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!
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Dave (@stourdave) reported from Tottenham, England@O2 Yes #stop please **** off with this shit. I only accidentally liked your ad while I was scrolling and you've bombarded me ever since. Your signal is shit anyway.
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Bobby (@captnyesterday) reported from Woodford Green, England@O2 hey guys my phone is basically useless outside of a WiFi connection atm due to no signal. Would like to get this sorted asap
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Henrietta Evans (@bykerh) reported@O2 @O2 I have had the most appalling service from your alleged cust serv! Your CS is argumentative and very unfriendly. I have been waiting for a refund for a service I cancelled but am told I won't get two of those months back. Approx 6mnths this has been ongoing -:4984077
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Bearfaced biscuit burglar♿ (@GalliShep) reported@fatedfox @O2 Getting brash now saying they're part of telecoms companies but I guess they've played so long with pretending to be Microsoft! I'll never get why they're not traced and raided.
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Mатт Томпсон 🏴🇪🇺 #FBIW (@Cont_y_Llan) reported@O2 Really, really poor customer service tonight from O2. I’ve called five times and been disconnected four. The one in which I made contact was proven to be spinning yarns. Not good.
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RichardMichie (@RichardMichie) reportedBecause I’ve been working from home I’m not even denting my 30gig mobile data plan. Have you checked yours? @o2 must have been making money hand over fist while everyone uses home WIFI. Just dropped mine right down saving £6 a month @MartinSLewis
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Tracy Stroud (@TracyTMStroud) reported@O2 I’m having problems with contacting o2 can someone please contact me before I cancel my contract with you
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Misha (@misha_patel_89) reported@O2 Hi o2, sorry, the guide hasn’t helped... it’s becoming a hinderance as my mum is unable to receive calls and when making calls the voice quality is terrible.
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H #FBPE 🌹#GTTO (@AyUpMaDuck) reported@O2 hi can someone DM me please, you’ve sent me an email to ring you only it seems to be the PAYG top up line! Need help ASAP!
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Merenna Wilson (@merennaw) reported@O2 hi, I’ve recently joined O2 with my PAC from a previous provider, so I could keep the same phone number. With my O2 SIM, the number my phone is calling from is not my previous number. Please can you help? I can’t get through on the phone
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Neil Loader (@eLoadsilloader) reported@O2 how the hell do I get to talk to somebody???? Absolutely poor customer service!!!
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Nicky Vignoli (@NicVig) reportedWhen you start off wanting to call @O2 to get old phone unlocked, then decide to leave during the call because of how bad the automated phone system is, then when your call gets answered they immediately hang up. Trying to talk to @O2 is like banging your head against a wall. 🤬