O2 Outage Report in Catford, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Catford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Catford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Catford, Greater London, England
The most recent O2 outage reports came from the following cities: Kensington, London, Worcester Park, Southwark, City of London, Hackney, Wandsworth, Wallington, Kingston upon Thames, Camden Town, Harringay, Hammersmith, Croydon, City of Westminster and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 Kensington |
Phone | |
| London |
Internet | |
| Worcester Park |
Phone | |
| Southwark |
Phone | |
| City of London |
||
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Catford, England
Latest outage, problems and issue reports in Catford and nearby locations:
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Matthew Blair
(@mblair35) reported
from
Kingston upon Thames, England
@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.
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Hawan DE SOUZA VICENTE
(@HawanDs) reported
from
Merton, England
@O2 is okay but when it comes to speak to customer services 😴
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Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 Pity you can’t provide consistent, reliable service in London
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☭ 卡里德 🇨🇳 ☭ خالد
(@Vagabond1107) reported
from
Hammersmith, England
@O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?
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princess knickers
(@princess_knicks) reported
from
Lambeth, England
@O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help
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Freddie Phillips (Amanda Benson)
(@cheesescientist) reported
from
Camden Town, England
@leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?
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Freddie Phillips (Amanda Benson)
(@cheesescientist) reported
from
Camden Town, England
@leonrestaurants @JamesJoelDann @O2 Not working for me either.
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Mamta Milli Bhatt
(@BhattMilli) reported
from
Poplar, England
@O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.
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Darren C
(@SLushCCool) reported
from
Croydon, England
@O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.
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Sarah Bennetto
(@sarahbennetto) reported
from
Hackney, England
@O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@tomkentuk @O2 Great but what worries me like you, lm a long time customer and a long time customer of Virgin when I heard that they’d merged I instantly thought there goes O2 as we know it… I’ve been trying to sort out broad band issues for 2 years Ofcom made them agree and they’re still not
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♥♥єmmα♥♥
(@EmmaSaidThis) reported
from
Camberwell, England
@O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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FinTech Gav
(@GavCrypt0) reported
@O2 can you explain why in 2022 there has STILL been nothing done in Newry Northern Ireland regarding poor data. It’s scandalous the money been paid for nothing
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blank
(@JaysonDoesMusic) reported
@Delibird444 @O2 Eat **** @O2
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S Esq
(@__sine_nomine) reported
@EE Hi EE. What’s the point of paying for a premium product when in Germany you have picked o2 de? It’s the third network for coverage and there’s no 5G? As an @O2 uk customer I can pay 25% of the cost of monthly line rental and obtain 5G roaming in Germany?
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Mark Smith
(@MarkSmi73567910) reported
@O2 … which is obviously impossible as we don’t own the mobile number. Operator proceeded to hang up despite requests to speak to management. To compound issues @O2 are constantly hounding me for £792 that I don’t owe them (and they admit it), but can’t seem to line their……
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Paul Hanson
(@PaulHan09848231) reported
When you get an early upgrade call from @O2 say you are going to consider it. Then call them back to say you would like to go with the upgrade and are told sorry you need to hope that team call you back 🤔 yeah that and that they cant help!!
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Dan
(@funke_dee) reported
@O2 I’m pretty sure your network is getting worse. I have to rely on WiFi far too much.
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Missy Tink
(@TinkMissy) reported
@AppleSupport @o2 been having problems connecting to the internet when I have no Wi-Fi. O2 are none responsive on the handset I’m hiring from them, is this something you could help me with please?
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Jim🔻⚫️ 💙 🇪🇺🏳️🌈
(@JimGilroy) reported
@kohima44terry @O2 That’s terrible. The guy asked for me by my first name when I answered the call. If I’d been quick enough I should have played him by asking “Jim who?” But I just said “I know you”re scammers. Don’t call me again.” And hung up and blocked the number.
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MD
(@M_Dos78) reported
@O2 @LutzSchueler Why are your staff so incompetent at basis customer service skills? Called o2 several times yesterday, was fobbed off and lied to several times and still waiting for a manager to call me back after 28 hours! #incompetant #crapservice
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Dillon 🏳️🌈
(@Delibird444) reported
.@O2 lost a potential customer. Was ready to throw down £1000 cash on a new phone today and they told me they couldn't take me because I haven't been in the country long enough to have credit. They will never see a penny from me. Goodbye.