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O2 outages and service status in Catford, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Catford, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 9, 9:31 AM GMT+1.
  • 25% Internet (25%)
  • 25% Wi-fi (25%)
  • 25% TV (25%)
  • 25% Phone (25%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Catford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Catford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Catford, England

The most recent O2 outage reports came from the following cities: City of Westminster, City of London, Croydon, Newham, Lewisham, and Bromley.

CityProblem TypeReport Time
City of Westminster Internet 6 days ago
City of London Phone 7 days ago
City of Westminster TV 9 days ago
Croydon Wi-fi 24 days ago
Newham Phone 1 month ago
City of London Phone 1 month ago

Nearby cities with recent reports

City of Westminster

1 recent signals

6 days ago
City of London

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Catford, England

Latest outage, problems and issue reports in Catford and nearby locations:

  • shanianderson_
    Shani (@shanianderson_) reported from Lambeth, England

    @O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?

  • michaelbeverla1
    michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England

    @O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isn’t

  • MartinCox0155
    Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @O2 Doing this means EVERY password has to be entered for everything. This is a REAL pain. I don't think you realise this. I did just logout and log back in. No change. Why is Seetickets no problem and Ticketmaster is a problem?

  • UKGeocacher
    geocaching.uk (@UKGeocacher) reported from City of London, England

    Recently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!

  • princess_knicks
    princess knickers (@princess_knicks) reported from Lambeth, England

    @O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…

  • hannahmjoness
    Hannah Jones (@hannahmjoness) reported from Camberwell, England

    @O2 your 3G service in London is actually a joke

  • PhilLearney
    Phil Learney (@PhilLearney) reported from Bromley, England

    @O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄

  • wlcustoms
    White Lotus Customs (@wlcustoms) reported from Croydon, England

    I was going to hold off until the 23 series... But god damn you @SamsungUK that s22 ultra looks amazing... @O2 what's the deal on refresh as I'm rolling with the s21 ultra currently?

  • mrshavers
    Catriona Hepburn (@mrshavers) reported from Eltham, England

    Hi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out

  • Kineets
    Kineta Kelsall (@Kineets) reported from Camberwell, England

    @Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.

  • nettiewettie
    Annette 💜🏳️‍🌈 (@nettiewettie) reported from City of London, England

    @BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.

  • Brunts1980
    Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

  • silverback1809
    Shane Pender (@silverback1809) reported from Bromley, England

    @O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!

  • ThomasAlexJenk1
    Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, England

    I find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.

  • ThomasAlexJenk1
    Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, England

    @O2 Fuming at O2. Currently have 2 devices on a business account, but apparently a 3rd was not given because of a credit check. How long have I been a customer? Years, and Years, A shop gave me a contract for device 2 in 10 mins I've just spent 40 on Telephone for nothing.

  • kaybaka
    Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown

  • Nico_Macdonald
    Nico Macdonald (@Nico_Macdonald) reported from Poplar, England

    @O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)

  • thatVanessa1
    Vanessa (@thatVanessa1) reported from Camberwell, England

    @O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help

  • julsbvby
    juls. (@julsbvby) reported from Camberwell, England

    @O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Philysmok
    TopBoy Gooner (@Philysmok) reported

    @O2 why do I have to raise a complaint just to get an issues resolved when your app glitches and I end up purchasing 2 bolt ons I don’t even need. You state that the purchase follows a text or email regarding the purchase and how to cancel but I didn’t receive anything. Very poor

  • AutumnPowell21
    Autumn Powell (@AutumnPowell21) reported

    Since getting my new phone I'm getting untold spam calls! @O2 please help

  • DanJoseph2025
    Dan Joseph (@DanJoseph2025) reported

    Thank you to Marley (Assistant Man) at the @O2 store in Birkenhead for looking after my Dad today and restoring his phone! Brilliant customer service young lady 👏👏

  • AndrewJBen1988
    Andrew Bennett (@AndrewJBen1988) reported

    @O2 a week on after complaining and my complaint marked as resolved I still can not phone customer care on any of the numbers and you are now telling me I have used all of my unlimited data plan is less than 3 days 🤬🤬🤬

  • amy_jo_23
    amy simpson (@amy_jo_23) reported

    @1stSimona @O2 I’ve had the same problem and my signal is awful since they’ve merged aswell

  • KennairyBird
    James Kennair (@KennairyBird) reported

    @0095cc @O2 Did you ever get this sorted? Having the same issue again were they just seem to raise tickets to back end teams who never call you back, the frustrating thing is this issue can be resolved by a Apple Watch eSIM profile reset, as it happened to me last year

  • Glennboy00
    Glenn (@Glennboy00) reported

    @O2 are your payment systems down?

  • bigdave22003388
    Dave (@bigdave22003388) reported

    @O2 customer service is an absolute joke nearly 3 hours on hold on the online chat for time to raise up to 122 minutes again gone downhill since joining @virginmedia

  • R1verRat
    Nick Cunningham (@R1verRat) reported

    @1stSimona @O2 @o2 Customer service has gone downhill fast since merger too. Can't do so many things in app so have to call or webchat. CS agents seem to be there purely to keep you in a loop.

  • JamieDaltry
    Jamie Daltry (@JamieDaltry) reported

    @O2 Why when I google O2 am I confronted with a Virgin login page. I am, for my sins signed with Virgin for broadband, when it works it’s ok. When it doesn’t, it’s a similar nightmare. Same impossible log on procedure, MI5 levels of security I just want access to my emails and bills.