O2 Outage Report in Catford, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Catford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Catford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Catford, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Wembley, City of London, Bexleyheath, Sevenoaks, Poplar, City of Westminster, Merton, Hackney, Epsom, Romford, Caterham, Erith and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| Hammersmith |
Internet | |
| London |
Phone | |
| Wembley |
Total Blackout | |
| City of London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Catford, England
Latest outage, problems and issue reports in Catford and nearby locations:
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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Claudia Simms Abram
(@Claudiasabram) reported
from
Islington, England
@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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Raf
(@Mr_Rafal) reported
from
Hackney, England
Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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Mr Grayburn
(@PaulGrayburn) reported
from
Romford, England
@kythespy @O2 Deleted it now, **** ‘em.
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2
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Dowsey 🏆 CHAMP19NS 🏆
(@fbateallthepies) reported
from
Camberwell, England
@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Warren Stanhope
(@lucylewikris) reported
@O2 what a shocking service you provide. I’ve just switched from virgin to o2 mobile - it’s been 3 days and I’m still waiting for you to sort out the problem with my messages. Why do you persistently cut people off mid call? Beyond a joke now - I desperately need this sorting
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i_am_tapcaan
(@tapcaan1) reported
@O2 I have been trying to get a PAC code for a numbee of days now without any success. The messaging service brings back an error. I have DM’d you the details. Please assist asap
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Jools Walker
(@LadyVelo) reported
@O2 Hi - I've sent you a DM about a suspicious call I received, claiming to be your customer service - any help on this would be appreciated... thanks!
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❌ David Taylor 🏴🇬🇧❌
(@Taylod61) reported
Again @O2 4G network failed
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Stephanie Walton
(@stepherswalton) reported
OMG @o2 so I cant buy a new phone online because they need to send the verification code to my old phone (number) - WHICH HAS BEEN STOLEN. After failing to tell me that at the beginning of an hour and a quarter phone call their solution is for me to go into a shop to buy it.
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Meggy
(@MigsummerMimi) reported
@O2 So O2 , you say you want to help and then you don't respond any more ??? You say you give ppl O2 rewards but no one can claim it as no "save" button , and you need to save first . You phone Customer service but they - don't see what number you are phoning from
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Vicki
(@Vicki_Scotty) reported
@ladytarasimone @O2 Since I’ve moved to O2 I’ve genuinely not had a single day without a spam call. Never once had this issue on EE so unsure why the sudden surge but can only put it down to the network.
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Nick Murrell
(@nick_murrell) reported
My tariff includes USA roaming but the service is next to useless as its throttled to 0.5mbps. Why do you do that @O2 ? All apps including maps are effectively useless. Your customer call centre operators also didn't seem to know this. #o2
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Nicolas Yunge
(@nico_yunge) reported
@O2 the worst costumer service experience of my life
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Steven Mckeown
(@stevenmckeown82) reported
@O2 Customer service not answering after over an hour on hold......that's a pretty annoying phone habit.