O2 Outage Report in Catford, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Catford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Catford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Catford, Greater London, England
The most recent O2 outage reports came from the following cities: London, Upminster, Hackney, City of London, Abbey Wood, Harringay, Dartford, Newham, Tower Hamlets, City of Westminster, Waltham Forest, Thornton Heath, Kensington, Worcester Park and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Upminster |
Phone | |
| Hackney |
Internet | |
| City of London |
Internet | |
| Hackney |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Catford, England
Latest outage, problems and issue reports in Catford and nearby locations:
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hedara
(@hedaramusic) reported
from
Hammersmith, England
@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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des
(@des700) reported
from
Camberwell, England
Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.
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Paul
(@PaulGrayburn) reported
from
Romford, England
@mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.
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David
(@daveya90) reported
from
Wandsworth, England
@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
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María
(@Maria__RG) reported
from
East Ham, England
@chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
Camberwell, England
@O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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John
(@saps_JP) reported
from
Stratford, England
Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Tottenham, England
@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
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des
(@des700) reported
from
Camberwell, England
@O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help
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Claire Foster FCIPR
(@claireleonePR) reported
from
Sutton at Hone, England
@O2 how can I cancel my amazon music please?
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 it’s been three weeks now and very poor customer service no response???
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Tom Mytton
(@TMytton90) reported
from
Wandsworth, England
@O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 having bad experience with o2 service after 15 year 😡😡😡
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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KB_UK
(@kieranbowley) reported
from
Bexleyheath, England
@O2 Sadly I am an enterprise customer. Any idea when they are going to be available?
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Jord
(@jordanharris86) reported
from
Poplar, England
@O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Leighton Williams
(@LeightonRW07) reported
@NicolaJBetts @TicketmasterCS @O2 Hi Nicola, I would assume so. The problem I have is I have not received any emails informing me of the postponement or the new date. And, when I log in to ticketmaster there is no evidence of having tickets, yet I have the confirmation email and booking number.
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Richard Balch
(@Swindon2014) reported
@O2 iam not happy with this company and will be thinking big time to come away one day that I don't want to remember and also to get hold of your team like a roundabout u never get anywere been calling for 5 hours 😡😡😡😡
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Richard Balch
(@Swindon2014) reported
@O2 Does no one give a monkeys about there customers no thought its there fault and we will clear it for u come on O2 you need to sort this out and get your automated service sorted I've just spent 5 hours going round in circles and Waiitng on the phone
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its me sbinnoto
(@f1landoooooboi) reported
@O2 Just tried logging in with my free 6 months disney plus but when I go to sign in it just loads . Please help as it has been loading for 20 minutes .
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Kevin George
(@KevGeo98) reported
@jadesullivaan @O2 Sounds like a you problem
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Leanne
(@Leanne07Leanne) reported
@O2 hello my mum is unable to get through on the phones about her free extra. I can’t speak to anyone online either. The 28 days to choose runs out today and Amazon isn’t showing? Can you help? Thanks
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ros constable 💙
(@ros_rosco) reported
@trishgreenhalgh @O2 It’s a real comment on service these days when to get any response from a company we have to name & shame on media.
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Marie Lloyd
(@MarieLl20318285) reported
@O2 Appalling service from a member of your staff who assumes everyone is lying when they dispute text message charges on their bill.
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Tony Craig
(@TonyCraig2017) reported
@O2 I still haven’t received an email to confirm my order? Just wondering if any one can help
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Fenchurch S Goldfish 💙
(@Fenny_Goldfish) reported
@ros_rosco @trishgreenhalgh @O2 Totally this. Customer contact page says use the chat, which is a useless bot. Nobody answers the phone. There's no email address. Social media is absolutely not an acceptable form of communication and should not be the primary means of getting a company's attention.