O2 Outage Report in Catford, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Catford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Catford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at O2
O2 is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (50%)
-
Internet (30%)
-
Total Blackout (13%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Catford, Greater London, England
The most recent O2 outage reports came from the following cities: London, Ilford, Paddington, Thornton Heath, Upminster, Hackney, City of London, Abbey Wood, Harringay, Dartford, Newham, Tower Hamlets, City of Westminster, Waltham Forest and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Phone | |
| London |
Phone | |
| London |
Internet | |
| Ilford |
Wi-fi | |
| London |
Internet | |
| Paddington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Catford, England
Latest outage, problems and issue reports in Catford and nearby locations:
-
Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
-
Jane Slade
(@Retiremove) reported
from
Wandsworth, England
@O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.
-
Chloe Finlayson
(@chloefinlayson) reported
from
City of London, England
@naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though
-
Sharon Mitchell
(@purpleandpunk) reported
from
Hextable, England
Hey @O2 No service here but your status checker says there is no problem. I beg to differ!
-
Mat Skipper-Banks
(@DaFluffMeister) reported
from
Bexleyheath, England
@O2 Tbh it’s not just the calling, the main issue is the lack of 4g and it’s awful speed, 3G, when it kicks in, is ok but in this day and age not getting 4g is a problem ;(
-
davidweir
(@davidweir1973) reported
from
Ilford, England
@O2 Enough now, im losing money because of this! Im paying for a service your not providing! So i wish to cancel my contract. Pls have someone call me urgently.... oh wait not they cant can they!!!!!!!! Dm
-
Tessa Dowling
(@SimplytheTess) reported
from
Croydon, England
@O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2
-
Jessica
(@Part_Mermaid) reported
from
Sutton at Hone, England
@Crippleywonk @O2 It was a bit of a wrench when I had to leave T-Mobile/EE. But they took our mast out and we don’t get signal at home now. I’ve had good experiences with most providers over the years. It’s not as scary as it may at first seem.
-
davidweir
(@davidweir1973) reported
from
Ilford, England
DO NOT USE @O2 **** SERVICE!!!!!
-
Natalie Woods
(@Nats2801) reported
from
Swanley, England
What’s happening on o2 had no signal for approx 3 hours now. @O2
-
Rebecca Pickering
(@Cronxgrl) reported
from
Camberwell, England
@O2 No if I type in WC1 it says there's a mast down
-
👊🏿 Tinashe 👊🏿
(@MetallicWood) reported
from
Bromley, England
@o2 your data coverage is atrocious, one would think you are still stuck in 2006 🙄 #data #o2 #coverage #shit #4gCrap
-
steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi
-
steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 my phone doesn’t connect to the internet via 4G can you help me
-
Eddie Clarke 🐝
(@eddieclarke96) reported
from
Wandsworth, England
@SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei
-
Thinkbig26
(@Thinkbig261) reported
from
Stratford, England
@O2 I just want to let you know that im going to EE. Its not me its you, your just not what i want no more you don't offer me anything good for being loyal EE is just better. 💔 sorry not sorry p.s its a polite **** you if that wasn't clear but just in case **** YOU!
-
Mat Skipper-Banks
(@DaFluffMeister) reported
from
Bexleyheath, England
@O2 hello you lovely people, so my phone is paid for so I’m now out of contract, been with you since day 1 but signal in DA15 7LE is shocking! A friend lives in DA15 8DQ and he said a mast has been worked on and his reception and 4G is now amazing, it’s about 1 mile away from me
-
Sophie Donnelly
(@sophiegdonnelly) reported
from
City of London, England
@O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢
-
2 for flinching
(@2_4_Flinching) reported
from
Camden Town, England
@O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!
-
Toby Adams
(@tobyadams) reported
from
Dartford, England
@O2 was supposed to receive payment from your recycle scheme by 5pm today, but have not. Can’t get through to customer helpline either 😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
𝐒𝐘𝐌𝐍 𝐉𝐀𝐘𝐌𝐒
(@SYMNJAYMS) reported
@O2 hi, I sent a DM yesterday asking for help regarding with keeping my old number but haven’t had a reply yet
-
Digger
(@DiggerPup) reported
@O2 It happened with Peter kay ticket offer too - end up having hours of pointless clearing cookies through support. When in real the server your side is broke so nothing I do can possibly sort it and just waste of time trying. I give up!
-
Hazel Clarke
(@angelkiss1975) reported
@O2 my son has recently taken out a contract for a pair of earphones that now don’t work after two months we can’t find any contact to report this for a replacement please help!
-
TimC
(@TimCow25) reported
@O2 why is it so difficult to cancel an audible account. Wait over an hour on the phone to cancel, unsuccessfully, when I just need an 'unsubscribe' button. Farcical!!!
-
Anthony Rayworth
(@AnthonyRayworth) reported
@O2 why do I have a message that says 4G Calls Turned Off and why is iMessage still not working since my switch from EE
-
Ashley Thorley
(@Cash1863) reported
@O2 hi There has been zero service since Friday seemingly across Stoke. I've tried in ST1 and ST3 postcodes. Your coverage checker says a mast is not working. Service is defaulted to emergency calls only. Will you be refunding all line rental costs until this is fixed?
-
Jay
(@join4te) reported
@O2 Day 25 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
-
Train-Trax Media
(@Train_trax1) reported
@O2 how do I contact support and speak to a person not a computer? Every time I try to start a conversation with it it can’t put me through, total waste of time trying to contact you as can never actually speak to anyone!
-
Debbie Mcilveen
(@DeborahMcilvee1) reported
@O2 your customer service is an utter disgrace. I will never shop with you again
-
Emily Weston
(@primaryteachew) reported
Just upgraded on @O2 who I’m usually so impressed with, but there’s now a signal mast down in my area for the foreseeable which means I can’t be phoned and messages aren’t coming through so I’m missing important calls. Not even contact from them to give any explanation 😤