O2 Outage Report in Catford, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Catford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Catford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at O2
O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Catford, Greater London, England
The most recent O2 outage reports came from the following cities: Kingston upon Thames, Camden Town, City of London, Wandsworth, London, Southwark, Harringay, Hammersmith, Croydon, City of Westminster, Bromley, Hackney, Paddington, Fulham and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames |
Phone | |
| Camden Town |
Wi-fi | |
| City of London |
Phone | |
| Wandsworth |
||
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Catford, England
Latest outage, problems and issue reports in Catford and nearby locations:
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Alan Ferrari
(@ferrari1fer86) reported
from
Romford, England
@O2 Correct, SIM shows no signal. Local area coverage is fine and I have tried different handsets. Account is up to date. I went to a store but was told I was on the O2 360 system and they couldn’t help me, so am trying here.
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The Guv'nor
(@Payney26) reported
from
Bromley, England
@O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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Brett
(@brettriot) reported
from
Camden Town, England
@O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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A dollop of kindness
(@Pretty_Gorge) reported
from
City of London, England
@creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
Just update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Matt Ribbins
(@MattRibbins) reported
from
Poplar, England
@andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating
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Azhaar Ashraf
(@azhaarashraf) reported
from
Kingston upon Thames, England
@O2 Can you please help me as I can't send you a direct message
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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☆ Liezel ☆
(@liezel_t) reported
from
Merton, England
Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
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John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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NAIJA BOI
(@MANLIKENAIJA) reported
from
Islington, England
@O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃
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fiono
(@ksjsowhat) reported
from
Paddington, England
@O2 anything you can help with?
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Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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David T Kinnear
(@dkinnear) reported
from
Camberwell, England
@O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍
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Richard 🏳️🌈 (he/him)
(@Paul___SW18) reported
from
Wandsworth, England
Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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Clare Ryan
(@clarejryan) reported
from
Kemsing, England
Trying to get through to @O2 lost property since last Saturday. I emailed them straight away on Saturday night but no reply and tried to ring multiple times. Been on hold for 20 mins. Can anyone help me? I filled in form etc but heard nothing 😭
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Williams
(@MarkWil35459060) reported
@O2 what the hell so a crap company like Virgin joins with o2 and block me logging in but your more than happy to take my money get it sort 8 time with the bllod email adrees this is why i hate virgin
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dickie
(@12cupsaday) reported
@RedRosesRugby @O2 Good win but sort the handling errors out
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Marilyn
(@womaninblue1050) reported
@O2 @Coxy847 @virginmedia Stupid that Virgin signed up with you in the first place otherwise we wouldn’t be going through this purgatory now.
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Teacher Kate
(@x_k8_xxx) reported
Hello @O2 , I have arrived in the USA but have no signal. Please help.
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nathan
(@Nathanro18) reported
@O2 hey so you say you’re got the social tariff and new customers can get said tariff yet customer services and sales refuse to issue said tariff I’m pretty sure that’s against the rules @Ofcom ?
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The Life of Roddy
(@lifeOroddy) reported
@O2 I was a customer of yrs when you started, then I changed to Virgin Movile as your mobile reception and costs where ridiculous. O2 proceeded to send me bills for 5 years which was paid. I was then moved back to O2 with no choice when you merged. Over the past month I have been
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Jelly 🤍🌸🤍
(@YarnallKate) reported
Dear @O2 this ongoing problem with internet connection or lack of it in my area from about this time of day is getting worse. There's a problem you're either not admitting to or really don't know about. Can you tell me what my husband and I are actually paying for every month.
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Katlyn
(@xkatlynm) reported
@O2 yes it has connected to a different network. how do i do this ? i can't see an option to. my friend is still connected to the other one.
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officialghawkins
(@Ghawkins7) reported
@O2 hey! I took out a o2 contract whilst upgrading with virgin media, I need to cancel contract. What’s best way to do this?
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Phil
(@paparuns) reported
@O2 Really?? Even this is an issue?