1. Home
  2. ❯
  3. Companies
  4. ❯
  5. O2
  6. ❯
  7. Catford, England
O2

O2 Outage Report in Catford, Greater London, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Catford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Catford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 31% Internet (31%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Catford, England

The most recent O2 outage reports came from the following cities: Hammersmith, Wandsworth, London, Paddington, City of London, Croydon, Hackney, Bromley, Kensington, Poplar, Muswell Hill, Southwark, Ilford, Thornton Heath, and Upminster.

CityProblem TypeReport Time
Hammersmith Internet 2 days ago
Wandsworth Internet 3 days ago
London Total Blackout 5 days ago
Paddington Phone 5 days ago
City of London Phone 5 days ago
London Phone 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Catford, England

Latest outage, problems and issue reports in Catford and nearby locations:

  • saps_JP
    John (@saps_JP) reported from Stratford, England

    Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.

  • PatrickKeyte
    Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • des700
    des (@des700) reported from Camberwell, England

    @O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help

  • claireleonePR
    Claire Foster FCIPR (@claireleonePR) reported from Sutton at Hone, England

    @O2 how can I cancel my amazon music please?

  • yasirkiani22
    Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 it’s been three weeks now and very poor customer service no response???

  • daveya90
    David (@daveya90) reported from Wandsworth, England

    @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

  • des700
    des (@des700) reported from Camberwell, England

    Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.

  • J5752x
    Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • jordanharris86
    Jord (@jordanharris86) reported from Poplar, England

    @O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks

  • kieranbowley
    KB_UK (@kieranbowley) reported from Bexleyheath, England

    @O2 Sadly I am an enterprise customer. Any idea when they are going to be available?

  • siegeism
    siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • hedaramusic
    hedara (@hedaramusic) reported from Hammersmith, England

    @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

  • Mountie31
    Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Tottenham, England

    @O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...

  • yasirkiani22
    Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 having bad experience with o2 service after 15 year 😡😡😡

  • Maria__RG
    María (@Maria__RG) reported from East Ham, England

    @chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!

  • PaulGrayburn
    Paul (@PaulGrayburn) reported from Romford, England

    @mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.

  • TMytton90
    Tom Mytton (@TMytton90) reported from Wandsworth, England

    @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

  • siegeism
    siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.

  • silverback1809
    Shane Pender (@silverback1809) reported from Bromley, England

    @O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • willduo
    William Allbrook (@willduo) reported

    Another day where I can’t make voice calls on @O2 in SN16. This has now been going on for two weeks. PLEASE FIX NOW!!!

  • Ind3pendent7
    🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 Rebel Scot (@Ind3pendent7) reported

    I better get reimbursement for not having a phone service for almost a week! @O2 @ofcom

  • donna_hgate
    Donna (@donna_hgate) reported

    @O2 If that’s the case, why haven’t I and many others been able to get mobile internet in the centre of Harrogate for months? It’s not even like it comes and goes, it just never works! Everything I check the network issues page there is always a fault which is being fixed…?

  • hike821
    BlackPink are the best (@hike821) reported

    hey @O2 i orderd a new phone on saturday and it was supposed to arrive monday the 13th and it didnt any way you can help?

  • AbnerBrowne
    Andy Weston (@AbnerBrowne) reported

    @O2 Hi again. I can still only see the last three bills on my account. Is this issue still ongoing?

  • BeautyLou16
    LagerthaLou Ford (@BeautyLou16) reported

    @O2 been trying to phone but after being on hold for 30 mins the call was then dropped as soon as I was telling her the issue. My student discount hasn’t been added & I’ve paid 2 bills already

  • irishguard1998
    Ste lowe (@irishguard1998) reported

    @O2 keep trying to get me to upgrade, ive had nothing but a crap service tbh id sooner be on PAYG gaff gaff My bill is 65 a month thats staying within my unlimited calls text and data...self explanatory tbh..... Absolute rip off im out...

  • oneurope_esc
    OnEurope (@oneurope_esc) reported

    @O2 hi. You seem to have taken £405 from my bank for an account that I was assured had been closed. Help!

  • imogenclare24
    Imogen Sayers (@imogenclare24) reported

    Anyone else’s @O2 #priority app not working this morning?

  • jess74349013
    jess (@jess74349013) reported

    @DaftAsABrush21 @O2 no don’t wait no, this is a hacker in my account don’t do any of this ****