O2 outages and service status in Catford, England

Problems in the last 24 hours in Catford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Catford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Catford, England

The most recent O2 outage reports came from the following cities: City of London, City of Westminster, Croydon, Newham, Lewisham, and Bromley.

City	Problem Type	Report Time
City of London	Phone	2 hours ago
City of Westminster	TV	2 days ago
Croydon	Wi-fi	18 days ago
Newham	Phone	25 days ago
City of London	Phone	1 month ago
City of London	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Catford, England

Latest outage, problems and issue reports in Catford and nearby locations:

• 
  Abbie Murphy (@IAmAbbieMurphy) reported 38 seconds ago from Camberwell, England

  Have phoned @O2 Maybe 7 times in the last 3 months, as they are investigating a company called Fermdemia that stole from my account linked to my phone. Starting to wonder if @O2 is fraudster ferdemia in disguise! ‘Someone will call you back’... that old chestnut. #o2 #help #fraud

• 
  des (@des700) reported 1 minute ago from Camberwell, England

  @O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help

• 
  Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported 9 minutes ago from Croydon, England

  @O2 Credit checks are clearly not worth the paper they are written on, where is your customer service care? look at my personal history and then WHY did the same business account get me my 2nd device in an O2 shop from O2 staff without any hassle, please explain.?

• 
  Dave McGuane (@DaveMcGuane) reported 12 minutes ago from Croydon, England

  @O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?

• 
  MRS (@TweetMRS) reported 16 minutes ago from Camberwell, England

  “The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive

• 
  Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported 19 minutes ago from Croydon, England

  I find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.

• 
  John Till (@JohnTillUK) reported 21 minutes ago from City of London, England

  @yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though

• 
  Dave McGuane (@DaveMcGuane) reported 22 minutes ago from Croydon, England

  @O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...

• 
  Jon. 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱🕎✡️ (@jonnyrotton1989) reported 32 minutes ago from City of London, England

  @O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting. #O2 #O2NetworkProblems

• 
  Judith Hall (@judithhall67) reported 33 minutes ago from Bromley, England

  @O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.

• 
  London Lofty (@lofty_london) reported 34 minutes ago from Camberwell, England

  @O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.

• 
  Philippa-Ann May (@PhilippaM78) reported 37 minutes ago from Bromley, England

  @O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!

• 
  Jóse (@imjoseabreu) reported 43 minutes ago from Lambeth, England

  @O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!

• 
  Nico Macdonald (@Nico_Macdonald) reported 50 minutes ago from Poplar, England

  @O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)

• 
  Jord (@jordanharris86) reported 52 minutes ago from Poplar, England

  @O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks

• 
  juls. (@julsbvby) reported 53 minutes ago from Camberwell, England

  @O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.

• 
  Ian Crowne (@Toucsy) reported 54 minutes ago from Poplar, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Jonathon (@coffeemadman) reported 55 minutes ago from City of London, England

  @O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.

• 
  James Rogers (@james_rogers) reported 56 minutes ago from Poplar, England

  @O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!

• 
  A dollop of kindness (@Pretty_Gorge) reported 57 minutes ago from City of London, England

  @creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝕽𝖎𝖈𝖍𝖆𝖗𝖉 𝕭𝖔𝖔𝖙𝖍 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@BritsB4Boats) reported 6 minutes ago

  Has anyone had any experience of making an ombudsman complaint against @O2 (or other network)? They’ve not billed me correctly for almost half a year now, adding charges for a phone I sent back in January (with their prepaid packaging, and I gave them Royal Mail’s tracking number for it). They’ve also abruptly ended a payment plan I was on, allegedly because it “automatically terminated” when my account was credited for the charges for my previous phone, which should not have been added. I’ve tried asking them for help today, but they have been ******* useless

• 
  Ben Aukland (@AuklandBen) reported 9 minutes ago

  @SteveFurni7742 @O2 @ryjeasterbrook 2 hours and they out the phone down in me

• 
  CaraMia Dee (@CaramiaDee) reported 9 minutes ago

  @1ivgracex @O2 I had so many issues with AXS to access my Louis Tomlinson tickets a few weeks ago. Was eventually told that AXS have a preference for Apple over Android - low and behold when I used my work iphone, it worked. It's absolutely ridiculous! Swore I'd never use it again. But it's OR!

• 
  Carwyn (@CarwynElisD) reported 13 minutes ago

  @O2 how do I complain about the bad service on X from @O2

• 
  💕 🧁𝓒𝓱𝓮𝓻𝓻𝔂_𝓞𝓱_𝓑𝓪𝓫𝔂 🇬🇩+🇦🇬 (@Ms_Cherry_B) reported 16 minutes ago

  @O2 It’s not a matter of deleting and redownloading.The whole app itself is an issue. You have trashed it since merging and incorporating those clowns you joined with. Barely works, unnecessary extra steps, repeated need for login which has turned into a tedious exercise. It’s TRASH

• 
  Andy W (@LandladyWoo) reported 16 minutes ago

  Hey @O2 I'm no longer a customer so can't access the o2 app but need to query why you have taken another direct debit payment instead of the refund I was expecting. How do I get in touch?

• 
  Justin Diamond (@JustinDiamond16) reported 17 minutes ago

  @O2 your payment page still don’t work on your website. Iv seen on here others are having the same problem so why when the website was down last night for maintenance why could it not be looked in to

• 
  Emeritus Prof Alpaca McSputum (@TheWhogg) reported 18 minutes ago

  @OzSabb77 @arokorol @O2 Yep he's only a few miles away from the PLA-controlled areas. Probably the first signal it found (especially if the plane landed from the east) followed by a closer one. I had to turn off roaming after visiting Bayt Lehm for fear of being billed thousands.

• 
  Sean W (@Sean_Bahamut) reported 19 minutes ago

  @O2 I'm having a nightmare with your support on the phone. O2 are still trying to charge £22.99 for XBox Gamepass Ultimate despite Microsoft dropping the price on 21st Apr to £16.99

• 
  Nathan Harrison (@nathan1harrison) reported 21 minutes ago

  @O2 been with for years and this past few weeks your single has been awful, can’t access apps that I need to park, charge the car, really isn’t great service, you say you have teamed up with starlink, honestly you whole system is terrible, think I might be moving providers