O2 outages and service status in Catford, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Catford, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Catford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Catford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 22: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Catford, England
The most recent O2 outage reports came from the following cities: City of Westminster, Croydon, and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Wi-fi | 28 days ago |
|
Croydon
|
Internet | 1 month ago |
|
Croydon
|
Internet | 2 months ago |
|
Newham
|
Internet | 2 months ago |
|
City of Westminster
|
Internet | 2 months ago |
|
City of London
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Catford, England
Latest outage, problems and issue reports in Catford and nearby locations:
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Elizabeth Waight (@ElizabethWaight) reported from Poplar, England@KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉
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Fatima Duerden 🇪🇺 (@FatimaDuerden) reported from Camberwell, EnglandMy 4G is down. Only Wifi working. @O2 is there a problem??
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AA Ron 🖤 (@Munden87) reported from Croydon, EnglandAnyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
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عقيل العقيل (@AkilAlakil) reported from Poplar, England@O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.
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Steffie (@steffiegc) reported from Eltham, England@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.
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roger (@NokkTheDwarf) reported from Poplar, England@O2 your priority ticket service has not let me click on continue to buy the tickets (it is greyed out). This is the first time I have used the service and it isn't a good experience.
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Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England@O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.
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Nico Macdonald (@Nico_Macdonald) reported from Poplar, England@O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)
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Judith Hall (@judithhall67) reported from Bromley, England@O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help
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Catriona Hepburn (@mrshavers) reported from Eltham, EnglandHi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out
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Corey Lee (@caddydorey) reported from Croydon, England@breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision
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Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England@O2 Doing this means EVERY password has to be entered for everything. This is a REAL pain. I don't think you realise this. I did just logout and log back in. No change. Why is Seetickets no problem and Ticketmaster is a problem?
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown
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emmawebster (@emmawebster) reported from Camberwell, England@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!
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Zenwork (@Zenwork21) reported from Poplar, England@O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it
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Daniel Smith (@Scampboi) reported from Croydon, England@O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!
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NEW YT VIDEO - LINK IN BIO🚨 (@zakariyaa_b) reported from Poplar, England@O2 I’m not your customer but I am CERTAIN that this violates GDPR as well as the Data Protection laws
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Rebecca Pickering (@Cronxgrl) reported from Camberwell, England@O2 No if I type in WC1 it says there's a mast down
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Phil Learney (@PhilLearney) reported from Bromley, England@O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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seadaisy (@seadaisy81) reported@O2 dealt with some truly awful members of your team today trying to now make a formal complaint via email and get my phone back and no one will give me an email address please sort this out asap
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DavidDunninguk (@daviddunninguk) reported@andycomfort @O2 It’s now an open secret that they are struggling to provide a service. Now totally useless on trains
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Cherry Von Boom (@cherry_ugh) reported@virginmedia @O2 Day 14 of not having a working phone, of having 3 counts of fraud on my account, on having people STILL trying to hack your login page, of getting no help, and my gods, I can see why you’ve been fined 28 million. And the transphobic complaints team? Chefs kiss.
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Elodie Genest (@ElodieGenest) reported@O2 I am currently in the USA and received a message about roaming charges ending on the 20th. I am a Virgin Media Volt customer and should have O2 Travel Inclusive Zone. Can you please confirm my account is set up correctly so I don't get charged tomorrow?"
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Brandon McFarlane (@BMcFarlaneUK) reported@O2 Thanks. I've downloaded the app and trying to run a speed test, but it says "you currently do not have network connectivity". I'm very much aware that's what the problem is. I'll leave it to you to find a solution.
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Skimo (@SkimoBeats) reported@nhf1981 @O2 I'm having the same issue trying buy a new smart watch. Utter shambles.
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Master_KC (@MasterKC5) reported@Chris_1987 @O2 I never knew things were this bad. Sounds more like the service I used to get from Virgin 🫢
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Eddy Crowe (@EddyCrowe) reported@DelBoy80s @EnglandRugby @O2 LEAVE JVP alone have someone else to have a go at it’s boring now what’s JVP done to you he’s better than slow spencer
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xCat_loverx (@3_Heart_S) reported@O2 Luke @ your Chelmsford store very helpful and kind today. Deserves some credit for good customer service
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🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported@O2 Thank you but these are just platitudes. How can it take 8 days to fix a broadband fault? You tell me there is ‘good mobile coverage’ here for O2 but there is none and hasn’t been for years and yet your charges increase! All talk and zero action! @Ofcom @MartinSLewis