O2 Outage Report in Catford, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Catford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Catford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Catford, Greater London, England
The most recent O2 outage reports came from the following cities: London, Fulham, Islington, Hackney, City of London, Surbiton, Croydon, Ilford, Hammersmith, Wembley, Bexleyheath, Sevenoaks, Poplar, City of Westminster and Merton.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Catford, England
Latest outage, problems and issue reports in Catford and nearby locations:
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David Henry Headley
(@DavidHHeadley) reported
from
Islington, England
That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?
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Christian Mole
(@KentishMole) reported
from
Camberwell, England
@O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?
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Ruth Maurice
(@ruthie82) reported
from
Merton, England
@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
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Lucy K-T
(@KnellTaylor) reported
from
Croydon, England
Sometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷
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✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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Shasa Colson
(@THE_COLSON) reported
from
Merton, England
@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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Jase
(@mindserenade) reported
from
Sevenoaks, England
@o2 why don’t you idiots provide an email address that can actually be found instead of expecting me to waste half an hour on your stupid website when all I want to do is order an esim? WHY ISNT THERE A BUTTON ON THE SITE SAYING ORDER ESIM? In. why can’t I just have one emailed
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.
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Brett
(@brettriot) reported
from
Camden Town, England
@O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?
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Jack humphrey
(@JackHumphreyKM) reported
from
Banstead, England
@O2 are you having service issues?
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Shani
(@shanianderson_) reported
from
Lambeth, England
@O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?
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☆ Liezel ☆
(@liezel_t) reported
from
Merton, England
Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
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Victoria Clarke
(@VictoriamariaC) reported
from
Walthamstow, England
@O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479
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julie atkin
(@atkin_julie) reported
from
Islington, England
O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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Adam Farnsworth
(@farnsworth_adam) reported
from
Romford, England
@O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.
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Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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PG
(@PaulGrayburn) reported
from
City of London, England
@O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.
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✈️ B
(@_beckid) reported
from
Croydon, England
Anyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Bracken
(@CBrackenArtist) reported
@O2 I cannot even call my 02 because of this issue! It's been weeks now and still nothing sorted.
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Nina Salome✨
(@TheNeensSpeech) reported
@O2 why have I had no service or 4G all day? Was fine yesterday.
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dean marchmont
(@dean_marchmont) reported
@O2 after 15+ years of being one of your customers i have decided to take my custom elsewhere!!! Your decision to merge with Virgin and move your callcentres to whereever they now are has been the worst decision ever made by your business I have never received such awful service!
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David Ng
(@davidng68) reported
@O2 Phoned yesterday and was told to wait 24 hours for the email with invoice to arrive. Still nothing. Can anyone help?
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Neilwallace403@gmail.com
(@neilwallace403) reported
@ezzeeegooner @O2 @SkyUK I live in the middle of nowhere and Vodafone Wi-Fi calling is excellent at home. I don’t have too many problems with the signal as a lorry driver I’m all over the country and very rarely suffer signal problems
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Emma Lewington
(@emzlewie) reported
@O2 been a customer for 15 years absolutely appalling customer service today being pushed for pillar to post hung up on 3rimes wrong advice from your agents and taking money I have not authorised you to take. Absolutely ridiculous
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Catherine Bracken
(@CBrackenArtist) reported
@O2 You have got to be kidding? Handy tips? I don't want to be faffing around when I pay enough for my 02! I am still having intermittent network. I want this sorted and some sort of compensation! I missed important doctors calls because of this! Please get back to me. Thank you.
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EnviroComms Jewel, PhD 👩🏽🎓🧪⚗🌍🌎🌏
(@Jewel_Crush_Axe) reported
@lskains @ThreeUK @O2 They are pretty horrible. I'm changing too
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Tom Nixon
(@tomnixon) reported
@patrickandr @O2 Thanks for the recommendation. Contrast that level of service to @o2 not even bothering to acknowledge this tweet. I’ll check out phonecoop. Which network do they run on?
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Camilla Sally Louise Latham
(@CamillaLatham30) reported
@O2 as much as love being a customer with #o2 there is a downside especially when you have to phone up to ask to pay off remaining contract. Would be easier especially if you’re disabled like me. And sometimes it’s easier to pay on the app/website. Please take this on board.