O2 Outage Report in Whyteleafe, Surrey, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Whyteleafe, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Whyteleafe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 14: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Whyteleafe, Surrey, England
The most recent O2 outage reports came from the following cities: Southwark, London, Croydon, Sevenoaks and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Phone | |
| London |
Phone | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Whyteleafe, England
Latest outage, problems and issue reports in Whyteleafe and nearby locations:
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.
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Dowsey
(@fbateallthepies) reported
from
Wandsworth, England
@O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2
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Amalik799
(@Amalik7991) reported
from
Kingston upon Thames, England
@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
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♥♥єmmα♥♥
(@EmmaSaidThis) reported
from
Camberwell, England
@O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.
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Darren C
(@SLushCCool) reported
from
Croydon, England
@O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help
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michael beverland 🦎🥝🎹🖤🦑🐙
(@michaelbeverla1) reported
from
Eltham, England
@O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isn’t
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Hawan DE SOUZA VICENTE
(@HawanDs) reported
from
Merton, England
@O2 is okay but when it comes to speak to customer services 😴
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Darren C (He/Him) 🏳️🌈🌍🏉
(@SLushCCool) reported
from
Croydon, England
@ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown
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Dave McGuane
(@DaveMcGuane) reported
from
Croydon, England
@O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...
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Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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Ben Marshall
(@marshallb60) reported
from
Kingston upon Thames, England
@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.
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Phil Learney
(@PhilLearney) reported
from
Bromley, England
@O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄
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Dave McGuane
(@DaveMcGuane) reported
from
Croydon, England
@O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!
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Phil Learney
(@PhilLearney) reported
from
Bromley, England
Refreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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chris fear
(@bluegaschris) reported
@O2 How about sorting out your existing customer problems
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Ash Earnshaw
(@ashearnshaw) reported
@O2 I was due to get a call back about an issue on Monday evening but the call never came. Can you arrange for a call back for me this evening please?
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Michelle Price
(@ace_7744) reported
@JefferyBeaker @O2 @virginmedia I have the same problem, can't do anything that requires online connectivity. Keep getting the same replies off them. Virgin media sucks 😕
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Sophia Ioanna
(@sophiaioannab) reported
4 months without a phone and for the 8th time I’ve just been told when the problem is fixed @O2 will compensate me, I don’t want compensation I want a working phone.
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peter breen
(@peterbr92798348) reported
@IanGriffin63 @EnglandRugby @O2 Displaying skills behind the gain line is a recipe to get smashed. England were poor last season because of our lack of powerful runners off 9 and in the centre. Someone has to regularly dent the opponents D line, in order the shorten that line and thus create space.
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Tracey
(@missiles22) reported
@emmajanerose37 @O2 Same. Have you tried ringing 202 as that doesn't work either for me.
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Tracey
(@missiles22) reported
@RoccoLovesYou @O2 @EE Don't bother. Read the tweet history; it's full of complaints of their appalling network coverage and customer service
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Nacnan
(@Nacnan1873) reported
@O2 How about delivering the Apple Watch I ordered nearly 7 weeks ago absolutely shocking service and absolutely no communication 😡
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Paul
(@CAPaulc089) reported
@O2 why are you ******* crooks saying my brother is in arrears for a switch you acknowledged you had back? He returned it + phoned more than once + you supposedly couldn’t find it on system yet it’s on his showing arrears. I’m gonna bad mouth you crooks as much as I can. Sort it
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ThePlantButcher
(@LouJadeSimmons) reported
@plandotcom absolutely disgusting that your sales people pose as @O2 and create FRAUDULENT contracts a d then make it impossible to contact customer services. #fraud