O2 outages and service status in Whyteleafe, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Whyteleafe, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Whyteleafe, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Whyteleafe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 15: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Whyteleafe, England
The most recent O2 outage reports came from the following cities: Croydon, Epsom, Wandsworth, and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 10 days ago |
|
Epsom
|
Phone | 19 days ago |
|
Wandsworth
|
Internet | 2 months ago |
|
Mitcham
|
Internet | 2 months ago |
|
Croydon
|
Wi-fi | 2 months ago |
|
Kingston upon Thames
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Whyteleafe, England
Latest outage, problems and issue reports in Whyteleafe and nearby locations:
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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David (@daveya90) reported from Wandsworth, England@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
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Caz Young (@The_Caz) reported from Wandsworth, England@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Dowsey (@fbateallthepies) reported from Wandsworth, England@O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2
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iyren (@Silverlink_) reported from Croydon, England@O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again
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Jóse (@imjoseabreu) reported from Lambeth, England@O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!
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Richard Lace (@huggyheaven) reported from Wandsworth, England@o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews
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Soonmixdin (@Soonmixdin) reported from Caterham, England@O2 What is this steaming pile of shite excuse for a help desk chat system you are operating now???
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B o b M a s s i e (@bobmassie01) reported from Worcester Park, England@O2 Disney+ £2 off offer not working
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Philip Haines (@PhHaines) reported from Sevenoaks, England@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?
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AA Ron 🖤 (@Munden87) reported from Croydon, EnglandAnyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
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Dave McGuane (@DaveMcGuane) reported from Croydon, England@O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...
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Joseph Sweeney (@JosephS65112253) reported from Wandsworth, England@O2 don’t use this company I went on hoilday never used my phone it was free data in the resort, got a bill when I got back , saying I had used data, rang customer service tobe told you need let O2 no if you leave the country what crap got nowhere rip off never used my phone
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Rhonda (@RhondyPondy) reported from Eltham, EnglandGetting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬
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Judith Hall (@judithhall67) reported from Bromley, England@O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.
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Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, EnglandI find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.
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Daniel Smith (@Scampboi) reported from Croydon, England@O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!
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Caz Young (@The_Caz) reported from Wandsworth, England@MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!
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Craig Freeman (@craigdfreeman) reported from Worcester Park, EnglandThe phone signal on the train between Gatwick and London Bridge is absolutely atrocious @o2
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Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England@O2 truly the worst customer service I’ve experienced in a long while
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Buzzard Capital (@BuzzardCapital) reported@TomTugendhat @O2 @EE 2010-2024. More things your government did **** all about. Sit down and shut up. Catch you tomorrow with your next hypocritical whinge.
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DirtySecret (@RAGunner72) reported@TomTugendhat @O2 @EE Tom, Dulwich’s signal isn’t bad because O2 or EE don’t care, it’s because Southwark and local residents block or shrink almost every modern mast application. Operators want to fix it, but planning laws stop them. Until councils allow proper 20–25m masts, Dulwich will always have Kabul‑level reception.
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Clifton (@ebisham) reported@TomTugendhat @O2 I was on the top of Leith Hill on Sunday you could see for miles in every direction but no signal at all. It’s a combination of nimbys objecting to phone masts and unwillingness to invest. Direct to mobile Starlink will buck their ideas up.
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Mr. Miyagi 🌴 (@GrumpyBiker1969) reported@O2 You're a waste of space 8 different payment methods each one rejected on your website/ App. Its only £1.00 verification You absolute disgraceful waste of space. This is how you treat customers that have been with you for over 20 yrs. @Ofcom
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Felix Lowe (@saddleblaze) reported@TomTugendhat @O2 @EE It’s quite a leap to blame your poor phone reception on cyclists, Tom. Be better.
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Dan - Truly_Anomalous 🐦 (@Truly_Anomalous) reported@TomTugendhat @O2 I left the O2 network this month. Our local access point is constantly either down or just not serving data. Fixes rarely last more than a week or two.
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Paddy Briggs 🇪🇺 🇵🇸 🏳️🌈🇬🇱 🇪🇸 (@PaddyBriggs) reported@TomTugendhat @O2 Or could it be that privatisation, big dividends to shareholders, huge remuneration for top executives isn’t the best way to run a public service ?
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Afine (@Afine849962) reported@TomTugendhat @O2 @vodafone Nope never had any issues with the EE signal or network.
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Ysbyddaden (@Ysbyddaden2) reported@TomTugendhat @O2 @EE I can't get a signal. I blame the cycle paths. Pathetic.
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Ian Judd (@Marooned_Sailor) reported@O2 Did some research and as suspected you never actually rolled mmwave out…. Feels like some false advertising @Ofcom what are you doing? Where are all the speeds promised 6 years ago… yet again a weak uk regulator in the pockets of those its supposed to be holding to account