O2 Outage Report in Whyteleafe, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Whyteleafe, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Whyteleafe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (23%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Whyteleafe, Surrey, England
The most recent O2 outage reports came from the following cities: Croydon, Sevenoaks, London, Mitcham, Catford, Streatham and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Phone | |
| Croydon |
Phone | |
| Sevenoaks |
Phone | |
| Sevenoaks |
Phone | |
| London |
Phone | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Whyteleafe, England
Latest outage, problems and issue reports in Whyteleafe and nearby locations:
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Philip Haines
(@PhHaines) reported
from
Sevenoaks, England
@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?
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daisy
(@daishughes) reported
from
Kingston upon Thames, England
@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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Esmer Ozan
(@kostas1903) reported
from
Bexleyheath, England
@O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.
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Martin Kay
(@martinkay11) reported
from
Wandsworth, England
Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2
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David
(@daveya90) reported
from
Wandsworth, England
@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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des
(@des700) reported
from
Camberwell, England
Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.
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KB_UK
(@kieranbowley) reported
from
Bexleyheath, England
@O2 Sadly I am an enterprise customer. Any idea when they are going to be available?
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Tom Mytton
(@TMytton90) reported
from
Wandsworth, England
@O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed
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des
(@des700) reported
from
Camberwell, England
@O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent
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Chris Gledhill
(@cgledhill) reported
from
Whyteleafe, England
@AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
Camberwell, England
@O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Abi
(@Abi66081730) reported
@O2 That number doesnt work, it just beeps instead of ringing....
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Chris Edwards
(@CE8_Edwards) reported
@O2 Just trying to get a final invoice sent to my email. Proving impossible on your website and support line. Is there anyone that could help me please?
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Karen Tamara Levine
(@Kaztastic) reported
@O2 Finally got through to a business customer service agent called Michelle after trying for an hour and been cut off! We can’t use our work phones and I can’t get any help. Please advise as this is absolutely not acceptable!
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Michael Williamson
(@michaeljw_97) reported
@O2 hi. I placed an order online with £90 upfront which has come out but it says the order is unsuccessful. Does that mean the order will be cancelled and the £90 will be returned? It needed to cancel the order anyway. Any help will be appreciated. Thank-you.
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ROB WARD
(@FAT_NUTZ) reported
@O2 Hang on I understand about unable to gauge tee a fault free service but when it’s now been over 2 weeks that’s surely not with your terms. It’s a joke. Will be changing providers in October.
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Carolyn
(@carolyn1784) reported
@O2 I really need to speak to a human being if possible! I can’t seem to login in to my account at all. Help please!
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Kim Smith
(@ksmithysmith) reported
Wowzers @O2 shocking customer service when trying to sort a contract query out, put on hold for over 30 mins, not resolved and then silence- is this the future of things to come now you’ve partnered with @virginmedia ??
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steve jones
(@jonesy040669) reported
from
Poole, England
@O2 my contact is coming to an end very soon and I’m looking for a good deal as I’ve been a long time customer (bt cellnet days) I kind of know what I looking for so hopefully your customer service will be good to me
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Mrs M_PT
(@stphysio_sara) reported
@O2 Looked at all this, done everything on my end… everyday it’s different. Large amount of people in the area, working in area… but still the same terrible connection 😳
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Jess
(@jessslee_) reported
from
Walkden, England
@O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱