O2 Outage Report in Godstone, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Godstone, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Godstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Godstone, Surrey, England
The most recent O2 outage reports came from the following cities: London, Merton, Dorking, Epsom, Caterham, Orpington, Crawley and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| Dorking |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Godstone, England
Latest outage, problems and issue reports in Godstone and nearby locations:
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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David Newey
(@NHSNewey) reported
from
Croydon, England
@o2 why is your 4g signal and internet bandwidth so appalling in Croydon. Pass through the town centre particularly through East Croydon and you might as well having no signal at all!
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.
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Matilde Wittrup 👩🏼💻🏳️🌈😀
(@WittrupMatilde) reported
from
Lambeth, England
@O2 uses voice recognition on customer service to figure out what you need help with. Apparently it thinks “increase spend cap” means “fraud” 😂😂😂😂
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 Hi, it seems like everytime we lose just one bar of signal on 4g, we struggle to load the most basic apps/pages. This never used to be an issue but is becoming quite regular.
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 signal is so poor these days
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Sarz
(@Gray1410) reported
from
Swanley, England
@O2 service has been pants today since 3:30pm no 4G at all.
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 my phone doesn’t connect to the internet via 4G can you help me
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Simon 'Whippet'..
(@s_reynolds808) reported
from
Kingston upon Thames, England
Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins
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Rachel Winn Casting
(@RachelWinnCast) reported
from
Redhill, England
@O2 I have never had such a farce buying a phone. Terrible service and now to top it off I’m sent 4 letters in one day saying I owe money (I don’t, I’ve triple checked and it’s you that owes me!) and now I’m sent bullying letters saying it’s been passed to the debt collectors!
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Mike Brownnutt
(@MikeBrownnutt) reported
from
Merton, England
@O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨💻
(@spences10) reported
from
Swanley, England
@O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.
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Zara
(@zarascakes) reported
from
Croydon, England
@ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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Ben Mockford
(@fishdude10) reported
from
Crawley, England
@awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rhya East
(@rhyaeast) reported
@O2 why isn't the data amount and usage not working on my o2 app or online my o2 account. Are there website/app maintenance?
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Lewis Hughes
(@Toffeelewl) reported
@LeeFMc83 @O2 Have you rung the depot mate? These phone companies always seem to do the absolute minimum. Either that or cancel and go walk into a store with stock from another network? #coolingoffperiod
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Leo
(@LveLuvLeo) reported
@O2 Epitome of rubbish service! It’s your mast that’s down, I want an update to when it will be fixed and you tell me it’s giff gaff and they say it’s you!
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baby j
(@edmondssss) reported
@O2 text messages wont send, my 4G is so bad and wont connect and its so annoying 😭😭😭
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Fraser Campbell
(@FraserC69) reported
@GunnComics @O2 Having worked in calls centres it seems clear to me that their backend handling infrastructure is dysfunctional. Every department you're passed to you start again. Employees don't deviate from scripts. You get attempts to upsell you when trying to fix a problem. It's disgraceful.
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baby j
(@edmondssss) reported
@O2 why is my service so pants!!!!!!!!
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DT (Meatloaf)
(@meatloaf_efc) reported
What is going on with @O2 signal at the mo? Been so reliable but now drops out whilst standing still
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JL
(@kiddakowalski) reported
@LeeFMc83 @O2 Common problem in all service industries now. No one takes responsibility, always another department, 3rd party or the old favourite 'computer system'. Just an excuse to hide behind doing a bad job.
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Jay Gunn
(@GunnComics) reported
@O2 So if I get into trouble for refusing to leave an 02 shop while trying to close down my contract (for the fourth time) after being advised to take such action by an 02 rep’ then this is on 02. Just making this public here. Wish me luck as my stress levels are through the roof.
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DT (Meatloaf)
(@meatloaf_efc) reported
from
Gobowen, England
Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍