O2 Outage Report in Godstone, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Godstone, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Godstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Godstone, Surrey, England
The most recent O2 outage reports came from the following cities: London, Thornton Heath, Leatherhead, Crawley, Worcester Park, Wallington, Kingston upon Thames, Croydon and East Grinstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Thornton Heath |
Phone | |
| Leatherhead |
Total Blackout | |
| London |
Phone | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Godstone, England
Latest outage, problems and issue reports in Godstone and nearby locations:
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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Shani
(@shanianderson_) reported
from
Lambeth, England
@O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?
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arsenal fan tv 💜
(@arsenalfantv5) reported
from
Crawley, England
@O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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The Guv'nor
(@Payney26) reported
from
Bromley, England
@O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please
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Jack humphrey
(@JackHumphreyKM) reported
from
Banstead, England
@O2 are you having service issues?
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☆ Liezel ☆
(@liezel_t) reported
from
Merton, England
Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
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Iain
(@iainkernaghan) reported
from
Redhill, England
Well @O2 i nearly upgraded my phone. Shame you misled me on your black friday airtime discount, wiped the basket and now just give me "400 bad request" pages. "Help" is useless, just loops of questions...
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Shasa Colson
(@THE_COLSON) reported
from
Merton, England
@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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Iain
(@iainkernaghan) reported
from
Redhill, England
@O2 3 devices and I finally got somewhere, but no black friday extra as i have a bolt on and the logic of the bonus replacing it was never considered...
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Senhor G
(@Senhor_G__) reported
from
Redhill, England
@O2 I've upgraded but have my previous address. I need to change the delivery address, but can't do anything on the app. Can you help?
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@O2 No - I think you're missing the fact that you still have services that a service designed, a UX guy, a bit of css and common sense could fix up in a week, it wouldn't be super cheap, but leaving this service running like it is, just isn't acceptable.
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Lucy K-T
(@KnellTaylor) reported
from
Croydon, England
Sometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷
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Jase
(@mindserenade) reported
from
Sevenoaks, England
@o2 why don’t you idiots provide an email address that can actually be found instead of expecting me to waste half an hour on your stupid website when all I want to do is order an esim? WHY ISNT THERE A BUTTON ON THE SITE SAYING ORDER ESIM? In. why can’t I just have one emailed
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✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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✈️ B
(@_beckid) reported
from
Croydon, England
Anyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡
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Ruth Maurice
(@ruthie82) reported
from
Merton, England
@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Michaela
(@HeyImMichaela) reported
from
Balderton, England
@Oh_So_T @O2 I rang up but it wasn't very helpful. My signal is still poor. I have a months credit on my bill though now, so at least I'm not paying for it... Still doesn't help the frustration waiting for stuff to load!
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MostlyMardie
(@MardieMostly) reported
@O2 Thank you- it’s just a public place, as I’m out. But now connected to wifi. Your signal in Newquay and St Austell is faulty. I’ve received a text saying there’s a fault- when will you have a fix for it?
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BernardMackle
(@BernardMackle) reported
@O2 Why won't you reply to my dms? Called customer service and got absolutely nowhere
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John-Paul Dowse
(@itsmr_jp) reported
@O2 And no happy jump day to O2 business who promise you’re new phone in two weeks, charge for terminating the old one early, but then make you wait over a month for the new phone to actually turn up. With no help or updates.
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PEDRO LAZARO
(@PEDROLA23280236) reported
@O2 Oh how sad can you do your best? She is my best English girlfriend I have in Chelsea please help me out. Cheers
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Ophelia Cox
(@Opheliacox72) reported
@O2 @jayboyfixie23 And mine. Days just to sort a simple issue.
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Seonaid MacKay
(@OooPooLooMooZoo) reported
@O2 hi, who do I make a complaint to? have been trying to get through to an, advisor about leaving O2- pa code valid until the 11th but being told I will be charged termination fee of over £400 for being with 02 for one month
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Erik de Wit
(@ErikDoIt) reported
@O2 Sure - no problem. It is not like i reported this problem over 14 days ago, and 10 days ago and 7 days ago and you have failed to solve any of the problems whatsoever - like anything. But sure, i will wait for it, yet again. #shambles #o2noprioritytoexistingproblemresolve
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Erik de Wit
(@ErikDoIt) reported
@O2 Lets see if you manage to contact back on an issue raised 10 days ago, then 7 and 5 days ago, and got your response on a message yesterday that you would contact me today - but have yet failed to do so. The other people must be first in line with an issue from over 11 days ago
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Erik de Wit
(@ErikDoIt) reported
@O2 The audacity for you to ask me not to send multiple messages, where 'leaving you to contact me' has resulted in 10 days of no response. The only feedback i get is when i pester. So fix my problems (which according to your text messages many people have) or keep receiving tweets