O2

O2 Outage Report in Godstone, Surrey, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Godstone, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Godstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Godstone, Surrey, England 10/29/2025 15:25

October 29: Problems at O2

O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Godstone, Surrey, England

The most recent O2 outage reports came from the following cities: London, Orpington, Crawley, Croydon and Sevenoaks.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomOrpington Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Godstone, England

Latest outage, problems and issue reports in Godstone and nearby locations:

  • Robinson92David David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • Jackie_flash Jackie Frost 🤍 (@Jackie_flash) reported from Lambeth, England

    Hi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular

  • guydorrell1 Guy Dorrell 3.5% Europhile #PR #electoralpact 👊 (@guydorrell1) reported from Croydon, England

    Hey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • cgledhill Chris Gledhill (@cgledhill) reported from Whyteleafe, England

    @AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi

  • Munden87 AA Ron 🖤 (@Munden87) reported from Addington, England

    Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

  • PhHaines Philip Haines (@PhHaines) reported from Sevenoaks, England

    @O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

  • Ne0nnet 🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England

    Struggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

  • daishughes daisy (@daishughes) reported from Kingston upon Thames, England

    @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DiLussoMenswear dilussoclothinguk (@DiLussoMenswear) reported

    @ThatManIsBack @O2 @stojoco We jus want a network that works not free coffee cups 😫

  • MrMJCox Mark Cox (@MrMJCox) reported

    Here you lot. Be careful with @O2 . I was sold a tariff for the boys phone that didn’t exist. “It will say 10gb of data but it’s really 30gb - special deal”.. Only to be told “that’s not true” by another o2 worker. Who diz that??? @O2 do that! Piss poor behaviour

  • DiLussoMenswear dilussoclothinguk (@DiLussoMenswear) reported

    @O2 So you can con them to Terrible network Terrible customer services

  • amholmes1993 Anne-Marie Holmes (@amholmes1993) reported

    Absolutely disgusting customer service advisor this morning with @O2 such a shame been with you for 15 years and never experienced the rudeness and unhelpful behaviour like I did this morning.

  • NaomiAJohnson Nimini nom (@NaomiAJohnson) reported

    @O2 how long for signal issues in N16 to be fixed? @VodafoneUK WiFi is also down so we cannot use any internet. Trying to work from home!

  • ksochon Katheryn Sochon (@ksochon) reported

    @O2 Worst customer service ever, do not call back, not interested in customer retention, blame IT - which for a global organisation is madness - spent over a week trying to get upgrade - no option but to move to another phone provider.

  • MariseWilden Sarah (@MariseWilden) reported

    @O2 I am able to login after re-registering with the same email address this morning on the website. This is the email I used to buy our contracts but it says no products associated with this account.

  • ononokiYoko Yoko ⭐ (@ononokiYoko) reported

    Hi @O2 you just rung me and I'm not with you at all? Can you confirm If this was you? you also left me a voicemail? Odd because I have never been with 02?

  • sharonksandhu1 Sharon (@sharonksandhu1) reported

    @O2 have the worst customer service ever! I have wasted 4 hours trying to sort out an error that they have caused unnecessarily!!! Absolutely ridiculous!

  • grshorwich Godwin Stewart (@grshorwich) reported

    @psychomania666 @O2 Makes you wonder... If the MVNO can get SMS/Wi-Fi working, how come the network owner can't? Methinks they don't *want* to get it working for some reason.