O2 Outage Report in Godstone, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Godstone, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Godstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Godstone, Surrey, England
The most recent O2 outage reports came from the following cities: Croydon, Worcester Park, London, Edenbridge, Carshalton, Crawley, Mitcham and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Phone | |
| Croydon |
Internet | |
| Worcester Park |
Phone | |
| London |
Internet | |
| Croydon |
Phone | |
| Edenbridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Godstone, England
Latest outage, problems and issue reports in Godstone and nearby locations:
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.
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iyren
(@Silverlink_) reported
from
Croydon, England
@O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
@O2 Fuming at O2. Currently have 2 devices on a business account, but apparently a 3rd was not given because of a credit check. How long have I been a customer? Years, and Years, A shop gave me a contract for device 2 in 10 mins I've just spent 40 on Telephone for nothing.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@O2 Doing this means EVERY password has to be entered for everything. This is a REAL pain. I don't think you realise this. I did just logout and log back in. No change. Why is Seetickets no problem and Ticketmaster is a problem?
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White Lotus Customs
(@wlcustoms) reported
from
Croydon, England
I was going to hold off until the 23 series... But god damn you @SamsungUK that s22 ultra looks amazing... @O2 what's the deal on refresh as I'm rolling with the s21 ultra currently?
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
@O2 Credit checks are clearly not worth the paper they are written on, where is your customer service care? look at my personal history and then WHY did the same business account get me my 2nd device in an O2 shop from O2 staff without any hassle, please explain.?
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Jóse
(@imjoseabreu) reported
from
Lambeth, England
@O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!
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Keith Lynn
(@Keith_Lynn) reported
from
Sevenoaks, England
@O2 can you please explain why the signal is so poor on the train, motorway & generally near where I live (TN26). I’ve just got back from Crete and the signals are brilliant 4G everywhere, so much so I was in the middle of a lake, top of a mountain & I get 4G???
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Craig Freeman
(@craigdfreeman) reported
from
Redhill, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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Amalik799
(@Amalik7991) reported
from
Kingston upon Thames, England
@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
I find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.
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Phil Learney
(@PhilLearney) reported
from
Bromley, England
@O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Nicky Green
(@Nickyquin) reported
from
Godstone, England
@CharlotteChart @EnglandRugby @O2 Sign up for a free trial then cancel it tomorrow.
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iyren
(@Silverlink_) reported
from
Crawley, England
I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2
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Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🐀 Ruth: Mother of (lab) robots, first of her name
(@Lego_Scientist) reported
@RosemaryJDyson @EE @O2 yeah. I told them what o2 could offer me (and I have since seen better deals advertised by another network) and they could drop my plan by £2.50 a month to lose data, which still came in as more expensive as the other network.....
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Captain Science
(@_captainscience) reported
@Lego_Scientist @EE @O2 I really rate EE though. Such good service, so friendly, so helpful. And I really need their smart WiFi where I live now. Although I'm talking about broadband and SIM only, no phone contract.
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Rubel
(@rubel__r) reported
My Friday the 13th: Requested esim via @O2 app. Physical sim disconnected, and session timed out, before the esim profile was ready. Now I see the esim is ready, but can't get it as they are sending me 2FA to the number that is already disconnected. What a bad system design
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Steph Ransome (she/her)
(@steph_ransome) reported
@O2 I try not to go full public Twitter meltdown usually but this is a joke and your customer service team are not able to tell me anything other than “wait” but wait until when? I’ve been waiting? For two days? Wait for what?
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rebecca gale
(@gale_rebecca) reported
@O2 That isn’t my issue, my issue is that the app actively prevents you from even being able to apply for them, especially if it deletes the saved offer from your phone for no reason!
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🐀 Ruth: Mother of (lab) robots, first of her name
(@Lego_Scientist) reported
Wow! Stunned that after 16 years of being a customer of theirs, @EE can't find me a deal that makes me want to stay with them! @O2 can offer more data, 5G and EU roaming for £5 a month less....
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Steph Ransome (she/her)
(@steph_ransome) reported
@O2 I am aghast at the terrible customer service I’ve had from you this week, & am considering now switching networks after 20+ years. You cancel my order, tell me I did it, refuse to send a replacement and then refuse to finalise the cancellation so I can order a replacement??
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Deej70
(@Deej701) reported
@O2 Some folk asking for a better signal. I'd like an actual signal I'm lucky to get h+ takes ages for pages and apps to open if they even do.
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Captain Science
(@_captainscience) reported
@Lego_Scientist @EE @O2 That's not a bad plan. I have 2 SIMs because I live in an area with poor coverage. Giffgaff is amazing value if you buy a phone. And I get really cheap mobile coverage with my broadband from EE.
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Daytona 🏴🇺🇦🇪🇺
(@scottishdaytona) reported
I cannot wait to get out of contract with #o2 as I’ve never had such RUBBISH service constantly. Didn’t think I’d say I regret leaving @VodafoneUK but I do. Massively. If you’re in Glasgow, DO NOT switch to @O2 .. better connected my arse.