O2 Outage Report in Swanley, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Swanley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (23%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Swanley, Kent, England
The most recent O2 outage reports came from the following cities: Croydon, Leyton, Southwark, London, Hackney, Newham, Lewisham, Upminster, Bromley, Tower Hamlets, Bermondsey, East Ham, Bexleyheath, Grays and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
||
| Leyton |
Phone | |
| Southwark |
Total Blackout | |
| Croydon |
Phone | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Jonathon
(@coffeemadman) reported
from
City of London, England
@O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@O2 please help me
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network
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MRS
(@TweetMRS) reported
from
Camberwell, England
“The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive
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Jill Docherty
(@JillDocherty) reported
from
Ightham, England
@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
@O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 after this year I will be leaving you after 15 years. Absolute disgrace yet again no signal and will take a week to fix. Not good enough. Time now to look for a decent phone provider that works all the time. #o2
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Paul Andrews
(@PaulAndrews007) reported
from
Hawley, England
@O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.
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Tommy Pickles
(@DJTommyPickles) reported
from
Camberwell, England
@O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!
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Raru
(@raru1980) reported
from
Poplar, England
Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.
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Jessica ♡
(@jessicao96xx) reported
from
Bexleyheath, England
@O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out
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Owura kwame
(@Y_Dollars) reported
from
East Ham, England
I can't make or receive calls for the past one hour @O2 try and fix this asap!!!
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Suze Cooper 🗣 ‘Alexa, Enable Social Days’
(@BigTentSocial) reported
from
Meopham, England
What’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡
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James Miller
(@jameskibwe) reported
from
Stratford, England
@O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.
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Tracey Thompson
(@soyabean1717) reported
from
Sutton at Hone, England
@Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Carr
(@EmmaBabeyy93) reported
@O2 I suggest somebody gets in touch with me ASAP about the signal issues in the leeds area! A WEEK & A HALF WITH NO SIGNAL!! NOT ONCE HAVE YOU HAD THE DECENCY TO EVEN REPLY! DUSGUSTIMG COMPANY!! The money but incapable of providing signal not even got 1 fkin bar!
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Jason, who is awesome
(@SaintTheJase) reported
@O2 phone and text not working properly in my area and no agents on the online chat. Do I get a refund for today and the next few days where your service is failing?
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P Maple
(@harrysmaple97) reported
@O2 still failing to address and aplogise for a whole department lying to me. Compensation must given or you will use a customer of 17 years
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Chels
(@ChelseeJade) reported
@O2 Hi I’ve done all this loads and it’s still not working
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Thomas Allan
(@Tamus1314) reported
@O2 Tried 202 from my phone and 0800 902 0217 and neither work. Sittin the 0800 number tell it I’m calling from the number I want to talk about then it wants me to confirm I’m with the phone. Automated thing doesn’t work. Live chat not working. 2 days I’ve been trying!
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Andrew Harris
(@foo316) reported
@O2 @O2 tried all of them before. I'm travelling the length of the country and signal is very poor. Can't stream anything without buffering or lose connection all together.....its been like this for a long time....
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WanderinJules
(@wanderin_jules) reported
@O2 @O2 can you help please. I replied to your DM an hour ago Still no mobile service today
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Emma Carr
(@EmmaBabeyy93) reported
@o2 spend half hour on phone & cheeky **** puts the phone down. Got a good mind to take it into the shop and chuck the useless piece of **** at the 1st person I see! DO NOT GO WITH O2 3 WEEKS WITHOUT SIGNAL AND THEU DO NOT GIVE A **** MISSED AN OPERATION BECAUSE of them!
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Nicolas Yunge
(@nico_yunge) reported
@O2 the worst costumer service experience of my life
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Andrew Harris
(@foo316) reported
@O2 It's a brand new sim and phone. Had the same issue with my last phone too. And no sorry, I can't try another phone. I'd rather try another network if I'm honest but I'm stuck now