O2 Outage Report in Swanley, Kent, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Swanley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 13: Problems at O2
O2 is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (21%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Swanley, Kent, England
The most recent O2 outage reports came from the following cities: London, Bromley, Tower Hamlets, Southwark, Croydon, Bermondsey, East Ham, Upminster, Bexleyheath, Grays, Dagenham, Poplar, Lewisham, Newham and Snodland.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Total Blackout | |
| Bromley |
Internet | |
| London |
Wi-fi | |
| Tower Hamlets |
Internet | |
| Southwark |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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Annette 💜🏳️🌈
(@nettiewettie) reported
from
City of London, England
@BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.
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Sam D
(@s11kda) reported
from
City of London, England
@O2 what a shambles of a customer service
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Jon. 🇬🇧🏴🇮🇱🕎✡️
(@jonnyrotton1989) reported
from
City of London, England
@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting. #O2 #O2NetworkProblems
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Andrew
(@pitcombe) reported
from
Camberwell, England
The continuing saga of poor network in SE15. I don’t know how long this hasn’t been working @O2 last update was to fix by 4/10 Sorry a phone mast close to you isn't working This means you might experience problems making calls, using the internet, or sending/receiving emails.
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Kineta Kelsall
(@Kineets) reported
from
Camberwell, England
@Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 Hi, it seems like everytime we lose just one bar of signal on 4g, we struggle to load the most basic apps/pages. This never used to be an issue but is becoming quite regular.
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John Williams
(@johnsw) reported
from
Hackney, England
@O2 The problem is your site
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Philippa-Ann May
(@PhilippaM78) reported
from
Bromley, England
@O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 signal is so poor these days
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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Aimee
(@aimeedufffy) reported
from
Sutton at Hone, England
@DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!
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Sarah Lemmerman
(@leanwithlemon) reported
from
Grays, England
@O2 service is a joke !!! 😡😡😡😡😡
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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Maria Pia Tissot
(@MariaPiaTissot) reported
from
Camberwell, England
@Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 thanks again for not letting me have any phone signal today so I can’t make or receive any calls and texts. Soon as my contracts up I think it will be time to find more reliable network. #o2
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Tony McDonald
(@Mcdoto_tony) reported
from
Camberwell, England
@MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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O'Flaherty Events 💙
(@oflahertyevents) reported
@O2 I would state that you do not use @encore_co_uk for loyalty awards as they do not honour what they offer!! Raised a compliant with @STARticketing not that will do much good as the details they have for Encore are out of date! £60 out of pocket tha KS to the poor service
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Northern_AF
(@northern_af) reported
@O2 how do I get help from customer service when there is no way to contact you other than chat - which doesn't reply?
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mooresy81🏆🔴
(@jkm4321) reported
@JonHurst15 @PaulSmithJnr @O2 Ye been awful m8 can never hear or get through to me wife an kids who are all ee
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𝐾𝑎𝑡𝑒 • 🌙
(@cosykates) reported
@O2 I woke up to check my order that morning and it changed from doing the delivery to out of stock so I called up and they told me to cancel my online order and try in store. Because there were no online orders available anymore even though mine was on the way already
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@bunkleboy ⭐⭐ REMOVE THE MASK SHOW US YER SMILE⭐⭐
(@bunkleboy) reported
@O2 your network is ******* useless
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Kate
(@theburdtweets) reported
I had the weirdest phone call from @O2 customer service last night. Feels like the perfect example of how we are trapped in wasteful systems pushing us to buy more stuff all the time! 🧵👇🏻
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Natasha Mitchell 🏴
(@NL_Mitchell) reported
Cool o2 priority already not working for @ThisIsPVRIS @O2
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l i n d s e y 💌
(@_jhalstead) reported
@O2 I’ve received a text saying my bill is overdue, and I’ll be charged £6 extra. I’ve already paid it 2 days ago and the money has gone out of my account. I’d prefer not to be charged again for a bill I’ve paid. I’ve tried several times to get through to customer services
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Mark Seaborne
(@ma_anse) reported
@O2 I'd love it if you could help, I need a new eSIM as I've got a new phone, after eventually getting through to 202 they've ordered a 4g one not 5g.
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Sarah
(@Sarah42242355) reported
@O2 no wonder I miss calls constantly, phone doesn't ring and I don't get any notification that it has, or in my missed calls. Yet the network coverage on your site for my area says it's great indoors and outdoors. It doesn't work anywhere in the area.