O2 Outage Report in Swanley, Kent, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Swanley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 04: Problems at O2
O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (28%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
 
Live Outage Map Near Swanley, Kent, England
The most recent O2 outage reports came from the following cities: London, Caterham, Hackney, Erith, Orpington, Croydon, Southwark, City of London and Sevenoaks.
| City | Problem Type | Report Time | 
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
- 
                
sam fowler 
    (@samfowler) reported 
    
        from
            Camberwell, England
    
@O2 why is signal so poor across east dulwich to Camberwell in south London. It isn’t that remote!
 - 
                
Sophie 
    (@sophie_9_) reported 
    
        from
            Crayford, England
    
@Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell
 - 
                
Fable&King Clothing 
    (@FableandKing) reported 
    
        from
            Croydon, England
    
@O2 signal is so poor these days
 - 
                
Vger Ann Goldby 
    (@Iccle_Princess) reported 
    
        from
            London, England
    
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
 - 
                
Nico Macdonald 
    (@Nico_Macdonald) reported 
    
        from
            Poplar, England
    
@O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)
 - 
                
N I N A 
    (@ninac_x) reported 
    
        from
            Crayford, England
    
@crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at
 - 
                
Jimmy ludlow 
    (@ludlow_jimmy) reported 
    
        from
            Bexleyheath, England
    
@O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time
 - 
                
Bari Heer 
    (@B_Heer84) reported 
    
        from
            Stratford, England
    
@O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!
 - 
                
Andrew 
    (@pitcombe) reported 
    
        from
            Camberwell, England
    
@O2 Thanks it’s Peckham generally - and has been like it for ages. I wasn’t trying to call but trying to do anything is an issue. Post code I was at was se15 4rx. But that’s just one of many
 - 
                
𝖆𝖒𝖓𝖆-𝖏𝖆𝖓𝖎𝖓𝖊 👼🏻🕊 
    (@amnajanine) reported 
    
        from
            Poplar, England
    
Keep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now it’s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution 😠
 - 
                
Joe 
    (@chubbyjoeforza) reported 
    
        from
            Gravesend, England
    
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
 - 
                
Claire 
    (@claireelizabxth) reported 
    
        from
            Poplar, England
    
@O2 have been a customer for over 20 years.
 - 
                
Jon. 🇬🇧🏴🇮🇱🕎✡️ 
    (@jonnyrotton1989) reported 
    
        from
            City of London, England
    
@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting. #O2 #O2NetworkProblems
 - 
                
Weather London 
    (@WeatherLondon) reported 
    
        from
            Bexleyheath, England
    
@O2 complete nightmare with new order for iPad pro. No communication for 48 hours cust service no use at all
 - 
                
Jon. 🇬🇧🏴🇮🇱🕎✡️ 
    (@jonnyrotton1989) reported 
    
        from
            City of London, England
    
@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting.
 - 
                
John Burch 
    (@JohnBur57441479) reported 
    
        from
            Bexleyheath, England
    
@strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.
 - 
                
Abbie Murphy 
    (@IAmAbbieMurphy) reported 
    
        from
            Camberwell, England
    
Have phoned @O2 Maybe 7 times in the last 3 months, as they are investigating a company called Fermdemia that stole from my account linked to my phone. Starting to wonder if @O2 is fraudster ferdemia in disguise! ‘Someone will call you back’... that old chestnut. #o2 #help #fraud
 - 
                
David Zachary 
    (@DavidZachary_) reported 
    
        from
            Stratford, England
    
Absolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude
 - 
                
Sarz 
    (@Gray1410) reported 
    
        from
            Swanley, England
    
@O2 service has been pants today since 3:30pm no 4G at all.
 - 
                
Aimee 
    (@aimeedufffy) reported 
    
        from
            Sutton at Hone, England
    
@DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!
 
O2 Issues Reports
Latest outage, problems and issue reports in social media:
- 
            
𝚂𝚑𝚒𝚛𝚎𝚎𝚗 𝙵𝚊𝚛𝚔𝚑𝚘𝚢 
    (@ShireenFarkhoy) reported 
@O2 That doesn't help because I have zero service so I can't get 4g. Also no-one mentioned any works so I don't think it is that...
 - 
            
𝚂𝚑𝚒𝚛𝚎𝚎𝚗 𝙵𝚊𝚛𝚔𝚑𝚘𝚢 
    (@ShireenFarkhoy) reported 
Hi @O2 after awful service the last fortnight, I now have zero service. I can't even call you to discuss and noone can get through to me when I'm away from wifi. What can you do please?
 - 
            
Andrew Tate thinks you're doing ok, buddy. 
    (@Spudfish83) reported 
@O2 Mycare@o2 got in touch with me, requesting more proof of identity. They gave me an email to send it to, but I lost it when my computer crashed. Can you help please?
 - 
            
Andrew Tate thinks you're doing ok, buddy. 
    (@Spudfish83) reported 
@O2 Hi. My 02 is the problem! Every link that I think might help me goes back to the same help page! I just want to do this- talk to a person online. 1/
 - 
            
Gemma Wombwell 
    (@G0491) reported 
@O2 absolutely appalling customer service. Been customers of O2 for 20+ years and no one can help to make my mums phone work due to you not updating your systems!!
 - 
            
DOUG 
    (@DN_Audio) reported 
@O2 hey is the service using the number 020 8138 3246 actually operating on your behalf ? Because if so the operator called Greg who just gave me a mouthful of abuse (mf to abbreviate ) could do with a severe talking to
 - 
            
rejoiner 
    (@EMVJoe) reported 
@O2 No, never
 - 
            
Shahaj 
    (@benootral) reported 
@O2 @mbgiftshopuk O2 your service is disgusting
 - 
            
Stephen Goldie 
    (@stephengoldie) reported 
@O2 2/2 formally when this is resolved….I wouldn’t recommend anyone trying to get resolution from your CS, simply appalling, not the people who have been good, the inability to resolve!! I also had to call my previous provider in a premium rate line on a wild goose chase!!
 - 
            
Emmie BL AdvPracPM💙 
    (@ThePointyStick) reported 
@O2 what would like, O2, is for you to stop sending my address default notices for an account held by a man who doesn’t and hasn’t EVER lived here. FIFTH letter today. FIFTH phone call to O2 with NO resolution. Absolute shambles. Do I need to take legal action to make it stop?